MOOC TEA Report

Sector: Manufacturing

Submitted To

Shree Chanakya Education Society’s Indira

Institute of Management, Pune

Under the guidance of Prof. Ajay Varade

ACADEMIC YEAR 2022 - 2023

Submitted by

Ankita Arun Wadhe

Roll No- MKB06

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Contents
Marketing Mix: Manufacturing Sector ...................................................................................... 3

Product ................................................................................................................................... 3

Price ....................................................................................................................................... 3

Place ....................................................................................................................................... 4

Promotion............................................................................................................................... 5

Application of Digital Marketing, SEO & Google Tools in the manufacturing sector ............. 5

Digital Marketing ................................................................................................................... 5

SEO in the manufacturing sector ........................................................................................... 7

Google Tools in the manufacturing sector ............................................................................. 8

Application of Social Media Marketing Mix Fundamentals in manufacturing sector .............. 9

Developing Marketing Plan in the manufacturing sector ....................................................... 10

Situation Analysis ................................................................................................................ 10

Objectives ............................................................................................................................ 11

Marketing Budget ................................................................................................................ 14

Implementation .................................................................................................................... 14

Evaluation and Control ........................................................................................................ 14

How will we develop Marketing Team to fulfill our Marketing in the manufacturing sector
.................................................................................................................................................. 14

Certificates ............................................................................................................................... 16

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Marketing Mix: Manufacturing Sector
The marketing mix is a framework that outlines the key elements of a marketing plan. It
consists of four elements: product, price, promotion, and place. These elements, also known as
the four Ps.

Product
Product refers to the physical good or service that is being sold to customers. In the
manufacturing sector, this includes the physical goods that are produced, such as machinery,
electronics, consumer goods, etc. The product must meet the needs and desires of the target
market and have a unique selling proposition. Product development is a critical component of
the marketing mix and involves designing and producing a product that meets the needs of
customers. This includes research into customer needs and wants, design and development of
prototypes, testing, and refinement of the product.

In the manufacturing sector, product features and benefits are often key selling points. For
example, a manufacturer may promote the energy efficiency of its products, or the durability
and reliability of its machinery. Product design and packaging are also important factors, as
these can influence customer perception and purchase decisions. To remain competitive,
manufacturers must also continually evaluate and improve their products. This may involve
making changes to the product design, incorporating new technologies, or adding new features
and benefits.

Overall, product is an important component of the marketing mix, as it is the primary focus of
the customer. A successful product must meet the needs of the target market and have a unique
selling proposition in order to stand out in a crowded marketplace.

Price
In the manufacturing sector, the price of a product is determined by a number of factors,
including production costs, competition, and consumer demand. The price must be set at a level
that will allow for profitability while still appealing to customers. In the manufacturing sector,
prices may be influenced by economies of scale, production efficiency, and technological
advancements. For example, a manufacturer may be able to produce products more efficiently,
which could lower production costs and allow for a lower price. On the other hand, the cost of
raw materials and other inputs may increase, which could lead to higher prices.

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In addition to production costs, the competition in the market can also influence pricing.
Manufacturers must consider the prices of competitors when setting their own prices. If
competitors are offering similar products at a lower price, the manufacturer may need to lower
its prices in order to remain competitive. Finally, consumer demand also plays a role in pricing.
Manufacturers must consider the demand for their products and set prices accordingly. For
example, if demand is high, the manufacturer may be able to charge a higher price, while if
demand is low, it may need to lower prices in order to generate sales.

Hence, price is an important element of the marketing mix in the manufacturing sector.
Manufacturers must consider a range of factors when setting prices, including production costs,
competition, and consumer demand, in order to ensure that their products are competitively
priced and appealing to customers.

Place
In the manufacturing sector, there are a number of different distribution channels that can be
used, including:

1. Direct sales: The manufacturer sells its products directly to customers, either through
its own retail locations or through e-commerce sites.
2. Wholesale: The manufacturer sells its products to wholesalers, who then sell the
products to retailers.
3. Retail: The manufacturer sells its products to retail stores, which then sell the products
directly to customers.
4. Online sales: The manufacturer sells its products through e-commerce sites or online
marketplaces, such as Amazon or eBay.

When deciding on a distribution strategy, manufacturers must consider factors such as the
target market, the nature of the product, and the competition. For example, a manufacturer of
high-tech electronics may choose to sell its products directly to customers, while a
manufacturer of consumer goods may sell its products through retail stores.

Place is an important element of the marketing mix in the manufacturing sector, as it affects
both the availability of the product and the customer's ability to purchase it. By carefully
choosing the right distribution channels, manufacturers can ensure that their products are
reaching their target market in the most effective way possible.

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Promotion
There are several elements of promotion, including:

1. Advertising: The use of paid media, such as television, print, or online advertising, to
reach a large audience and increase awareness of the product.
2. Sales promotion: Short-term marketing strategies, such as discounts or special offers,
designed to encourage customers to make a purchase.
3. Public relations: Building and maintaining relationships with key stakeholders, such as
customers, suppliers, and the media, to enhance the reputation of the product and the
company.
4. Personal selling: Direct interaction with customers through face-to-face sales calls or
other forms of direct communication, such as telemarketing or email marketing.
5. Sponsorship and events: Sponsoring or hosting events, such as trade shows or sports
events, to promote the product and build brand awareness.

In the manufacturing sector, promotion is a critical component of the marketing mix, as it helps
to differentiate the product from competitors and create a positive image in the minds of
customers.

So promotion is an important element of the marketing mix in the manufacturing sector, as it

helps to inform, persuade, and remind customers about the product and ultimately drive sales.
By effectively utilizing a range of promotion tools and strategies, manufacturers can increase
awareness of their products and build a positive image in the minds of customers.

Application of Digital Marketing, SEO & Google Tools in the

manufacturing sector
Digital Marketing
Website optimization: Optimizing the company's website to improve its search engine ranking,
attract more relevant traffic, and increase conversions.

E.g. John Deere, a manufacturer of agricultural and construction equipment, uses digital
marketing to reach customers and promote its products, including a robust website with
detailed product information. They also share content about sustainable agriculture and the use
of technology in farming on their website.

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Email marketing: Sending targeted and personalized emails to the company's mailing list to
promote products, offer discounts, and share news and updates.

E.g. Bosch, a leading manufacturer of automotive and industrial products, uses email marketing
to engage their existing customer base and keep them updated regarding the newly added
products in product portfolio.

Content marketing:

Case Studies: Sharing case studies and real-life examples of how a manufacturing company's
products or services have helped customers solve specific problems or meet specific needs.

Product Demos and Tutorials: Creating product demos and tutorials that show customers how
to use a manufacturing company's products effectively, including videos, images, and written
instructions.

Industry Insights and Thought Leadership: Sharing industry insights and thought leadership
content that helps establish the manufacturing company as a subject matter expert in their field
and position them as a trusted resource for their target audience.

Blog Posts: Writing blog posts that provide valuable information and insights on topics related
to the manufacturing industry and the products or services the company offers.

Infographics: Creating infographics that visually communicate complex information about the
manufacturing process, products, and services in a way that is easy to understand and engaging.

Webinars: Hosting webinars that provide in-depth information and insights on specific topics
related to the manufacturing industry and the products or services the company offers.

Paid advertising: Running targeted advertising campaigns on search engines and social media
platforms to reach a wider audience and drive conversions.

Social media marketing: Engaging with customers and promoting the brand through social
media channels such as LinkedIn, Facebook, and Twitter.

GE Appliances: Sharing behind-the-scenes factory tours on Instagram to showcase the

manufacturing process and company culture.

Ford Motor Company: Using Facebook and Twitter to share updates on new vehicle releases
and to connect with customers.

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Bosch: Leveraging Instagram to showcase their innovative products and the manufacturing
process through visually appealing photos and videos.

Whirlpool Corporation: Utilizing influencer partnerships and user-generated content on

Instagram to showcase the company's products in real-life scenarios.

3M: Using LinkedIn to showcase their research and development efforts and to educate
customers about their products and services.

Search engine optimization (SEO): Improving the visibility of the company's website in search
engine results pages by optimizing its content and technical structure.

Video marketing: Creating and sharing engaging and informative videos to promote the brand
and its products.

Eg Caterpillar Inc.: Sharing product demonstrations on YouTube and LinkedIn to educate

customers about the company's heavy equipment.

By using these strategies, manufacturing companies can improve their online presence, reach
a wider audience, and increase sales and conversions.

SEO in the manufacturing sector

Search Engine Optimization (SEO) is the process of improving a website's visibility and
ranking in search engine results pages (SERPs). In the manufacturing sector, SEO can help
manufacturers:

Reach their target audience: By optimizing their website for relevant keywords, manufacturers
can increase their visibility to potential customers searching for products or services in their
industry.

Increase website traffic: Higher visibility in search engines leads to increased website traffic,
which can help drive sales and lead generation.

Establish credibility: Ranking well in search results can help establish a company as a credible
source in their industry, which can increase trust among potential customers.

Stay ahead of the competition: SEO helps manufacturers stay competitive in their industry by
improving their website's visibility and ranking compared to their competitors.

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Improve the user experience: By optimizing their website for search engines, manufacturers
can also improve the user experience by providing a faster, more organized, and easy-to-use
website.

Google Tools in the manufacturing sector

Website Analytics: Google Analytics can be used to track website traffic, monitor user
behavior, and measure the effectiveness of marketing campaigns. This can help manufacturers
better understand their target audience and optimize their online presence.

Search Engine Optimization: Google Search Console can help manufacturers monitor their
website's search engine performance, including search traffic, indexed pages, and crawl errors.
This information can be used to improve the website's visibility and rankings in search engines.

Local SEO: Google My Business can be used to manage a company's online presence across
Google, including search and maps. This can help improve the company's visibility in local
search results and reach potential customers in specific geographic locations.

Online Advertising: Google AdWords can be used to target potential customers through search
and display ads. This can help manufacturers reach their target audience and drive traffic to
their website.

Market Research: Google Trends can be used to analyze search data to understand consumer
interests and market trends. This can help manufacturers make informed decisions about
product development and marketing strategies.

Tag Management: Google Tag Manager can be used to simplify website tracking by allowing
manufacturers to manage tags in one place. This can help streamline the tracking process and
provide more accurate data for analysis.

User Experience Optimization: Google Optimize can be used to perform A/B testing and
personalization to improve the website's user experience and conversion rates. This can help
manufacturers provide a better experience for their target audience and drive more sales.

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Application of Social Media Marketing Mix Fundamentals in
manufacturing sector
The social media marketing mix consists of the four Ps: product, price, promotion, and place.
These can be applied in the manufacturing sector as follows:

1. Product:

• A manufacturing company can use social media to showcase its products in an

interactive and engaging manner.
• For example, they can post videos or images of their products in use, share technical
specifications, and highlight the unique features and benefits of each product.
• This information can help potential customers make informed purchasing decisions and
increase the chances of a sale.

2. Price:

• Social media can be used to communicate pricing information to customers in real-

time.
• This can include regular updates on prices, discounts, and promotions.
• By using social media, the manufacturing company can reach a wider audience,
including those who may not have access to their physical store or website.

3. Promotion:

• Social media platforms offer a range of promotional opportunities for manufacturing

companies.
• For example, they can launch new products, run contests or giveaways, and share
customer reviews and testimonials.
• By creating buzz and excitement around their products, manufacturing companies can
increase brand awareness and drive sales.

4. Place:

• Social media can help a manufacturing company reach a wider audience, especially if
they have a limited physical presence.
• By creating an online presence on social media, they can showcase their products to
customers globally and increase their reach.

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 • Additionally, they can use social media to respond to customer inquiries and provide
after-sales support, improving the customer experience and building customer loyalty.
• In conclusion, the application of the social media marketing mix in the manufacturing
sector is a crucial aspect of a comprehensive marketing strategy.
• By using social media to showcase products, communicate pricing, promote the brand,
and reach a wider audience, a manufacturing company can improve its sales and
customer engagement, and ultimately drive growth and success.

Developing Marketing Plan in the manufacturing sector

The purpose of this marketing plan is to develop a comprehensive strategy for the

manufacturing sector that leverages the company's strengths and capitalizes on market

opportunities. The plan outlines the market overview, SWOT analysis, target customer

segments, product analysis, marketing objectives, marketing mix, budget, and implementation

plan. The overall goal is to increase sales, improve brand recognition, and achieve a significant

market share in the target market

Situation Analysis
Market Overview

• Analyze the overall market conditions, including the size and growth of the market,

current trends, and competition.

• Identify the key drivers and challenges of the market and the potential opportunities for

growth.

SWOT Analysis

• Conduct a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of the

company to identify its internal and external factors that could impact the marketing

plan.

• Use the results of the SWOT analysis to inform the overall marketing strategy.

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Customer Segmentation

• Identify the target customers based on their demographics, psychographics, and buying

behavior.

• Segment the customers into different groups based on common characteristics and

needs.

Product Analysis

• Evaluate the existing products and their positioning in the market.

• Determine the strengths and weaknesses of the products and identify opportunities for

improvement or expansion.

Objectives
Clearly define the overall goals and objectives of the marketing plan, including sales and

market share targets, customer acquisition, and brand recognition.

Establish SMART (specific, measurable, achievable, relevant, and time-bound) goals for each

aspect of the marketing plan.

Marketing Mix

The marketing mix is a key component of a successful marketing plan and is comprised of the

4 P's: product, price, place, and promotion. The following marketing mix plan outlines the

strategies and tactics for each of the 4 Ps for the manufacturing sector.

Product

Product Strategy

The product strategy for the manufacturing sector should focus on improving existing products

and developing new products that meet changing customer preferences and market needs. This

can be achieved through increased investment in research and development, collaboration with

customers and suppliers, and leveraging technology to improve production efficiency and

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product design. The goal is to offer a diversified product portfolio that is recognized for its

quality, reliability, and sustainability.

Product Features:

• High-quality materials and manufacturing processes.

• Innovative design and features that meet customer needs.

• Efficient and reliable performance.

• Sustainable and environmentally responsible manufacturing processes.

Product Line

The product line should be expanded to include new products that meet changing customer

preferences and market needs. This can be achieved through research and development,

collaboration with customers and suppliers, and leveraging technology. The goal is to offer a

comprehensive product portfolio that covers a broad range of applications and markets.

Price

Pricing Strategy

The pricing strategy for the manufacturing sector should balance the need to remain

competitive with the need to achieve a fair profit margin. This can be achieved through careful

consideration of costs, market trends, and customer preferences. The goal is to offer

competitive prices that reflect the value of the products and the brand.

Pricing Tactics

• Regularly review and adjust prices based on market trends and competition.

• Offer discounts for volume purchases to encourage repeat business.

• Consider offering different pricing tiers for different customer segments.

• Offer promotional pricing for new products and special promotions.

Place

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Distribution Strategy

The distribution strategy for the manufacturing sector should leverage the existing distribution

network and partnerships with key suppliers. The goal is to ensure that products are readily

available to customers when and where they need them. This can be achieved through the use

of direct and indirect channels, e-commerce, and strategic partnerships.

Distribution Tactics

• Expand the distribution network to cover new markets, both domestic and international.

• Develop partnerships with key suppliers and distributors.

• Offer a range of ordering and delivery options, including online and mobile ordering.

• Use technology to improve the efficiency and reliability of the supply chain.

Promotion

Promotion Strategy

The promotion strategy for the manufacturing sector should focus on building brand

recognition, creating customer loyalty, and promoting the benefits of the products. This can be

achieved through a mix of traditional and digital marketing channels, including advertising,

public relations, events, and social media. The goal is to create a consistent brand message that

resonates with the target customer segments and differentiates the brand from the competition.

Promotion Tactics

• Develop a strong brand message that highlights the quality, reliability, and

sustainability of the products.

• Use traditional advertising channels, such as print, radio, and television.

• Utilize digital marketing channels, such as email, social media, and search engine

marketing.

• Leverage public relations to build brand recognition and credibility.

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• Participate in trade shows and events to showcase the products and interact with

customers.

Marketing Budget
• Allocate a budget for each aspect of the marketing mix, taking into consideration the

goals and objectives, competition, and overall market conditions.

• Determine the most effective and efficient use of the budget to achieve the marketing

objectives.

Implementation
Develop an implementation plan that outlines the steps to be taken to execute the marketing

plan, including the roles and responsibilities of each team member. Establish a system to

monitor and evaluate the results of the marketing plan and make necessary adjustments.

Evaluation and Control

Regularly track the results of the marketing plan and compare them to the goals and objectives.

Make necessary adjustments to the plan based on the results and feedback from the customers.

Continuously monitor the market conditions, competition, and customer needs and preferences

and make necessary changes to the marketing plan accordingly.

Developing Marketing Team

1. Understand your customers and what matters to them:

Effective marketing starts with a 360-degree understanding of your leads and customers and
how you can give them the most value.

2. Focus on the 20% of the work that brings 80% of the results:

Where do your current marketing leads come from? Which marketing leads convert to
customers? And which marketing channels are your happiest and highest-paying customers
using?

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It's time to get crystal clear on where your marketing spend has the highest ROI. These are the
channels, tactics, and strategies that are worth the most to your small marketing team.

3. Share value and offer solutions:

Although you can (and should) offer a lot of wide-reaching value with an inbound marketing
approach — such as valuable blog posts and resources — the solution you offer to the right
people can ultimately be your product or service.

4. List and audit all of your marketing projects:

Strong small marketing teams know that they can't do everything. It's impossible to follow
every trend and best practice, especially when you're marketing on a budget.

5. Routinely question how you do things:

How can you simplify processes and introduce more automation? As an easy first step, look
at marketing automation tools to streamline workflows and integration tools for automatic data
syncing between apps. These are two of the best ways to improve results in your small business
with less effort.

6. Check your marketing tech stack:

What marketing tools is your business using right now? To build the strongest small marketing
team, you need a strong marketing stack — or a selection of tools you use to power your
marketing.

7. Integrate your business tools:

One of the biggest advantages of integrating your apps is that it helps you do more with less
— less time, less budget, and less people. A two-way data syncing solution can connect contact
data between all of your business tools — in your marketing team and beyond.

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Certificates

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