Commonly Asked Questions

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Important Guidelines

Applicable to employees during Separation from Axis Bank


Surrender of Assets & Exit Clearance

Serving the Notice Period

Salary during Notice Period

Attendance regularization

Conversion of Staff Salary Account

Conversion/Closure of Staff Loan


Index

Investment declaration & Submission

ESOP exercise

Form16

Relieving Letter

Retiral Benefits

Others
Surrender of Assets & Exit Clearance
Employee is advised to act upon the below mentioned item clearance
provided to you, before your Last Working Date. Respective stakeholders
are mentioned below for your reference:

Checklist Items Clearance Required From


#
Central Office Staff Other than Central
Office
1 ID card Supervisor Supervisor

2 Laptop IT Team Supervisor

3 Power of Attorney BBOG – CO BBOG - CO

4 Club Membership Admin – CO Admin - CO

5 Car Central Admin – CO Admin - CO

6 Corporate / Staff Card Dues Cards Team Cards Team

7 Company Leased Accommodation Admin – CO Admin - CO

Employee should submit all assets of the Bank allotted to them, to their
respective stakeholders. Simultaneously, employee also has to ensure that
the status of their checklist items submission is updated and clearance is
given on myConnect portal by the stakeholders.

Please note that relieving formalities will be completed in 30 days from the
date of all ‘Exit Checklist’ item clearance or relieving date, whichever is later.
Serving the notice period

You shall stand relieved from the services of Axis


1 Bank only upon serving the complete notice period
as approved by respective authority in myConnect.

For any reason, whatsoever, if you are unable to


serve the notice period as mentioned in myConnect
or fulfil the obligations mentioned above without
specific approval, then your absence will be treated
2 as ‘abandonment of service’ and your case will be
dealt with as per applicable Clauses (Separation due
to Absconding from Services (Voluntary
abandonment of services) mentioned in Separation
Policy issued by the Bank.
Salary during Notice Period

During the notice period, your salary for the month will be
processed only on the actual attendance marked by you till
the salary processing cut-off date. The salary for the
remaining days of the month will be released as part of the
next salary processing or F&F settlement (if your Last Working
Date is in next month). In case your LWD falls in the current
month, your salary will be processed along with your F&F
settlement. You may please arrange for appropriate funds in
your Savings Bank account for your loan EMI, if any.

Attendance Regularization

All pending requests for leaves and / or attendance


regularization should be authorized before your LWD.
Requests for approval of leaves and / or attendance
regularization shall not be entertained after your LWD.
Conversion of Staff Salary Account post separation

You will not be entitled for any staff benefit after your LWD.
Various accounts maintained with bank under the Staff category
will be immediately converted into regular schemes immediately
after your LWD.

In such an event, you will be required to maintain sufficient


balance in your account as prescribed by Axis Bank from time to
time.

Conversion / Closure of your Staff Loans

You are aware that as per Axis Bank Separation Policy, an


individual ceases to enjoy the benefit of concessional rate of
interest on loans once he/she leaves the Bank. Accordingly, you
are required to either close these loans or transfer them at
commercial rate of interest with the Bank before leaving the
Bank.

If you have any staff loans, you are advised to approach our
nearest Retail Asset Centre and complete necessary formalities
for closing or converting your accounts or converting your loan
accounts at least 30 days prior to your proposed date of
relieving. If you fail to do so, your loan will be unilaterally
converted at the commercial rate of interest, immediately from
the next day of your relieving from the Bank.
Submission of Investments in TSR Darashaw portal

You are requested to update all the investment details and upload
respective scanned documents in TSR Darashaw site under investment
module and get it verified BEFORE your LWD.

You are not required to send any originals or photocopies of the


investment documents to any team for approval. Approval will be done on
basis of the scanned copies of the investment module only.
On your resignation, tax benefit on the basis of “declared” investment will
be withdrawn and income tax will be calculated only on the basis of
investment status as “verified” on the TSR portal.

Exercise ESOPs; if any; within three months of your LWD

Please note that as per ESOP Scheme of the Bank, if an employee who
has been granted options, resigns from the service of the Bank, he/ she
has to exercise the options already vested on him/ her within three
months of his/ her LWD. If exercise of options is not made within a
period of three months of the LWD of the employee, the unexercised
options will lapse thereafter.
Whom should I contact for FORM 16?

Form-16 for the previous financial year will be available every year by the
month of May. The same can be requested vide an email to
[email protected].

It is strongly recommended that all resigning employees download


following documents from ESS TSR Darashaw portal, since access to the
said portal is available to all separated employees till 1 year from the date
of relieving. Request you to login on https://axisbank.tsrdarashaw.com

User ID: <Axis employee number>


a) Form-16 of last 3 financial years
b) Payslips of Past months

Relieving Letter / Experience Certificate / No Dues Letter /


Termination Letter

All the relevant letters pertaining to your case will be issued once all your
‘Financial’ exit checklist is cleared. You may visit TSR Darashaw portal
(https://axisbank.tsrdarashaw.com) to view your current status of your
exit checklist.

Continue to maintain secrecy and fidelity. You are advised of your


continuing obligations under the banking secrecy provisions to keep
secret all transactions which have come to your knowledge while in the
service of the Bank.
Retiral Benefits
EPF & EPS withdrawal Guidelines
EPF withdrawal

1. EPF withdrawal claim can be raised post retirement or if you are unemployed and are
not working with any other organization.
2. Withdrawal request can be raised on ESS portal at the below mentioned path:
https://axisbank.tsrdarashaw.com > Retiral Benefits > Provident Fund > PF settlement
request.

EPS Withdrawal

1. You need to apply online on EPFO portal at the below mentioned path:
https://unifiedportal-mem.epfindia.gov.in/memberinterface/ > Log in through UAN,
password and captcha > Online services > ONLINE CLAIM (FORM 31,19,10C & 10D)
1. Instructions to fill the form is available on our ESS portal:
https://axisbank.tsrdarashaw.com > Retiral Benefits > Important Documents for
Download > Instructions to apply online 10C (For EPS withdrawal)
1. Please note, EPS withdrawal are subject to EPFO guidelines, for EPS withdrawal
status, you need to get in touch with EPFO directly.
Retiral Benefits
EPF Transfer guidelines
PF Transfer
As per recent guidelines from Employees’ Provident Fund Organisation (EPFO), all
requests for transfer of your accumulated Provident Fund balances to or from Axis
Bank PF Trust have to be mandatorily initiated on EPFO portal only. Hence, we
request to submit your claim on EPFO portal by following steps given below:

1. Click on the EPFO link: https://unifiedportal-


mem.epfindia.gov.in/memberinterface/
2. The user ID is your UAN, which can be found by logging in to TSR
portal https://axisbank.tsrdarashaw.com>> Click on the drop down arrow below
the Sign Out option >> Click on User profile
3. The password for EPFO login can be generated on the EPFO portal using the
registered mobile number, by using the “Forgot Password” button.
4. After logging in, click on Online Services -> One Member – One EPF Account
(Transfer Request). Through this page, online request for transfer can be
submitted.
5. Go to “Details of present account into which Transfer will be effected” and
update “PF Account Number”,
6. Follow the process mentioned in Step 1 -> Select Attestation through “Previous
Employer” -> Update Member ID/UAN No -> Click on Get Details - > Select
previous employer data.
7. Follow the process mentioned in Step 2 -> Click on Get OTP - > Submit.
8. Upon successfully submitting the claim, the same would be processed by the
relevant authorities.
9. Track the status of the request under Online Services -> Track Claim Status.”
Retiral Benefits
Other Guidelines
Superannuation

1. Only employees who joined before the year 2007 and are members of the
Superannuation scheme are eligible for Superannuation withdrawal.
2. The claim form is available at https://axisbank.tsrdarashaw.com> Important
Documents > Superannuation claim form (Instruction manual is also available).
3. The duly filled and signed form along with the necessary supporting documents
should be sent to the following address:
TSR Darashaw Ltd. PF Trust Team, 6-10, Haji Moosa Patrawala Ind. Estate, 20 Dr. E-
Moses Road, Near Famous Studio, Mahalaxmi, Mumbai –
400 011.

Gratuity

1. Employees only who have completed 4 years and 240 days of service are eligible for
Gratuity Payouts.
2. If eligible, then the amount will be automatically credited to your savings account
within 30 days from your relieving date.
Others
Whom should I contact in case of any further issues or queries?

Please follow the below mentioned protocol for any further queries related
to your separation.

1 [email protected] (HR Helpdesk)

2 Respective Circle HR

3 Respective CO-HR RM / Regional HR


End of Document

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