Project Guideline

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GUIDLINES

FOR
SUMMER PROJECT
CONTENTS OF PROJECT

❑ Five Parts of Summer Project

Part I

Start
▪ Project Report Format
▪ Front Page
▪ Inside Page
Part II
▪ Certificate from Company
▪ Certificate from Institution
▪ Declaration
▪ Acknowledgement
▪ Index

Part III
▪ Introduction to Project
▪ Objective of the study
▪ Theoretical Background
▪ Company Profile
Part IV

▪ Research Methodology
▪ Data Analysis & Interpretation
▪ Findings
▪ Suggestion

Part V
▪ Conclusion
▪ Bibliography
▪ Annexure
▪ Abbreviation
PROJECT REPORT FORMAT

POINT DESCRIPTION
Binding Black Colour Hard Bind
Embossing Golden Colour
Page Size A4
Page Colour White (Executive Bond)
Left Margin At least 1.5''
Other Margin As Suitable (1.00’’)
Headings Font Times New Roman
Headings font Size 14 Bold UPPER CASE
Sub-Headings Font Tines New Roman
Sub-Headings Font Size 12 Bold UPPER CASE
Body Font 12 Normal Tines New Roman
Header Not Required
Footer Page Numbers (Middle of the Page)
FRONT PAGE

▪ Project Title
▪ Name of the Company
▪ Submitted to
▪ Submitted by
▪ Batch
▪ Name of the Faculty
▪ College Name & Address
A

PROJECT REPORT ON

“ANALYSIS OF CUSTOMER FEEDBACK FOR NEWLY LAUNCHED FOUR WHEELER-SWIFT”

AT/FOR

MARUTI UDYOG LTD

SUBMITTED TO

UNIVERSITY OF PUNE

IN PARTIAL FULFILLMENT ON MASTER DEGREE IN BUSINESS ADMINISTRATION

(MBA)

SUBMITTED BY

MR.SANDEEP SATHE

(BATCH 2010-2011)

UNDER THE GUIDANCE OF

“Prof. Anita Nalawade”

ABHINAV EDUCATION SOCIETY’S

INSTITUTE OF MANAGEMENT & RESEARCH

S.NO.23/3/3/3, A/P-NARHE, TAL-HAVELI

DIST-PUNE PIN-411041
INSIDE 1ST PAGE

▪Copy of front page as it is

▪Instead of Golden colour use Black


colour
CERTIFICATE FROM COMPANY

❑ Must be printed on company’s


original letter head
❑ It should include the following:
▪ Name of the student
▪ Project Title
▪ Duration of project (Min.60 working
days)
▪ Location ( if possible)
▪ Authority sign & company seal
COMPANY’S NAME, ADDRESS, PH.NOS., FAX NO. LOGO

Ref. No. Date :


TO WHOMSOEVER IT MAY CONCERN

This is to certify that Mr. SANDEEP SATHE, MBA student of AES Institute Of Management
& Research Pune have undergone a training & completed a project on “ANALYSIS OF
CUSTOMER FEEDBACK FOR NEWLY LAUNCHED FOUR WHEELAR – SWIFT ” in Pune
region.
He has carried out this project for Maruti Udyog Ltd, from 10.06.2010 to 31.07.2010
In the span of project duration his candidature was found to be very sincere &
hardworking.

We wish him bright future.


(sign) Seal
Mr. R.K.PATIL
Regional Manager
Maruti Udyog Ltd.
INDEX
Chapter
Topic Page No.
No.
1 Introduction to Project 1
2 Objective of the study 5
2.1 Objective
2.2 Scope
2.3 Limitation
3 Theoretical Background 7
INDEX OF TABLES/ CHART

Sr. No. Table / Chart Page No.


1 Total targeted market 12
2 Customer‟s satisfaction level 21
3 Table of monthly income of 24
family
COMPANY PROFILE

▪ Complete name of the company

▪ Mission statement, vision, slogan, Logo

▪ Historical developments of the company

▪ Achievements of the company (if any)


▪ Product range & variety

Cont…
▪ List of competitors

▪ Departments or Branches & Offices

▪ Product photographs ( if any)

▪ SWOT analysis (only if it not the

part of data analysis)

▪ Organization Chart
Research Methodology

❑ What Research Methodology is been

used to study the Topic.


DATA ANALYSIS
&
INTERPRETATION

❑ Major & most important part of the


project

❑ Should contain the analysis of all


those questions asked through the
Questionnaire / interview or
observation
FORMAT

▪ Heading
▪ Tabulation of information
▪ Graphical Presentation
▪ Interpretation
Problem Areas for Mobile Customers

Particulars Roaming Services Customer Billing Others Coverage


care

No. of
44 24 92 104 40 96
customers

% of
targeted 11% 6% 23% 26% 10% 24%
customers
No. of Customers

11%

24%
6%

Roaming
Services
Customer care
Billing
10% 23%
Others
Coverage

26%
Interpretation

❑ Out of 400 total targeted customers-

▪ 24% respondents find problem in


coverage

▪ 26% respondents find problem in


billing

▪ 23% respondents find problem in


customer assistance
▪11% respondents find problem in
roaming

▪ 6% respondents find problem in


services provided

Important
✓ Only one question‟s analysis on
one page
✓ Likewise do analysis for all the
que.asked in the questionnaire
FINDINGS

▪ Simply what you have find out from


the analysis of each question

▪ This will contain the interpretation


or comment made under each
graph in data analysis

▪ Maximum 3 pages
SUGGESTIONS
▪ Act as solution to all those
problems you have identified with
product or services
▪ Co-related with the analysis & finding
▪ Should be practical
▪ General suggestion not to be made
▪ Maximum 3 pages
CONCLUSION

▪ Take care
that your conclusion is matching
with the title & objectives
of the project
▪ Maximum 2 pages
BIBLIOGRAPHY

▪ Reference books

▪ Journals /magazine used

▪ Websites

▪ Newspapers etc
Book
Kenneth C. Laudon and Jane P. Laudon (2004),
‘Management Information System Managing
the Digital Firm ‘,Prentice Hall of India ., New
Delhi 8th Edition.(pp 23-45)

Journal Article
Jeanquart s. ( 1997) Diversity in the workforce
and management models. Journal of social work
studies , 43(3), 72-85

Websites
http://www.medclik.com/General/pages/transient
HomePage.asp 0n 25/06/2010 at 5.45pm
ANNEXURE

▪ Questionnaire

▪ Pamphlets

▪ Catalogue

▪ Photographs

▪ Price list etc


ABBREVIATIONS

▪ Don‟t use any abbreviations

▪ If you have used any technical &

standard abbreviations then

please mention their full form

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