IGR User Guide

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SecuGen® USB Fingerprint Reader Installation important Step:

1) Do not connect your Device first.

2) Download SecuGen Finger Print Drivers from below ftp link.

3) Application also need FDx SDK Pro for Windows v3.7 (Secugen Dll Registered in Windows
system Directory)

Secugen Finger Print Device Driver Link

ftp://61.8.148.198

username: commonftp1

password: Secugen!@#

Note : Ftp Link will be available only from Monday to Friday till 6.30pm.

Copy and Pest above link in your any browser it will asked username and
password, put username and password as given above.
After Log in to the above ftp link open “Secugen_Drivers” folder, then Hamster 20 folder
and download following files.

• How-to-install-HU20-driver(legacy).docx (Driver Installation Step with Screen Shot)

• Hamster_Pro20_Driver_x86_X64_with_SGDX_Utility.rar ( Driver Installation Files )

4) Extract Hamster_Pro20_Driver_x86_X64_with_SGDX_Utility.rar file.

After Extracting Hamster_Pro20_Driver_x86_X64_with_SGDX_Utility.rar file you will get


folder contain in it.

a. x86 (32 Bit Driver Files)

b. x64 (64 Bit Driver Files)

c. SGDX.exe (Secugen Diagnostic Utility) to check your device working status.

How to check your operating system Version like 32 bit or 64 bit.

Fig.1.1
Fig.1.2

5) Click on following Tab.

1.
2.

3.

4.

5.

6. and finally click on and close the window.

6) Now connect your Secugen Finger Print Device to your Desktop / Laptop

a. Plug In your Device


Double Click ON this option.
b. Skip Automatic Driver Installation
Process

c. You will see following Message.

d Now Click on Device Manager

Note: Device Manager is common technical word in all Operating system. (Windows XP,
Win7, Win8 and Win10.) and to open this Device manager go to start then RUN and
type in “devmgmt.msc” in Command box.

OR
Click “Start-> type in “devmgmt.msc” in Command
box.”

e. The Manager shows H20 device as “SecuGen USB U20”.


f. Right-click on the H20 device and select “Update Driver Software…”

g A dialog box shows up and you choose “Browser my computer for driver software.”

h. Locate HU20 device driver. You have to choose the driver for x86 or x64
i. You should see the message, “… successfully updated your driver…”

j. Now, you can see the right device driver for HU20.

<Properties>
k. Run Sgdx.exe (Secugen Diagnostic Utility)

l. After clink on Init button, you will see "Device Initialisation Success" message on
screen. Then put your finger on device and click on "Capture" Button.

Your Finger print Scan Successfully, that means device and it's driver worked properly.
Important Step for IGR Maharashtra.

1. Download Latest FDx SDK Pro for Windows v3.7 (Secugen Dll Registered in Windows
system Directory)

Latest_FDx SDK Pro for Windows v3.7 Link

ftp://61.8.148.198

username: dotnetsdk

password: Secugen!@#

Copy and Pest above link in another browser it will asked username and password,
put username and password as given above.
a. After downloading “Latest_FDx SDK Pro for Windows v3.7.rar”, extract
this folder, open Latest_FDx SDK Pro for Windows v3.7 folder, you will
see setup.exe file , right click on setup.exe file you will see “run as
administrator” option click on it and start installation by clinking next-
next…… (Imp Step)
(This is Imp Software to register Secugen DLL. If You got Secugen.DLL
Missing Error please reinstall this software using run as administrator
option)
b. Clink on next.

c. Clink on Yes.
d. Clink on next.

e. Clink next.
f. Clink on Finish.

** Important Online Actives Control Settings Check **

Step1: Check Internet explorer version

Open your Internet Explorer go to setting and click on About Internet


Explorer which is shown on below screenshot. (See Red Round). It should be
IE9.
Step2: Open your Internet Explorer go to option ‘setting’ and click on Internet
Option which is shown on screenshot below.(See Red Round)

Step3: In ‘Internet Options’ window Click Security option and choose Trusted
Sites. ‘Trusted site’ window will be displayed. Enter IP address or URL of
the site and click on Add button . Click on Close button. Open the site in
browser and click on Add button, Add this two sites
http://secugenindia.com/sample.htm and
https://efilingigr.maharashtra.gov.in/ereg/ then click on Close button.
Follow the bel ow Screen shot and select as per shown in the screen shot.
Step4: Click Custom Level from Trusted Sites option Enable all .NET Framework
Component. Follow the below screen shot and select option as shown in the screen
shot .

Step5: Further drag the scroll bar until .Net Framework-reliant Component option will
come Follow the below screen shot and select option as per shown in the screen
shot.
Step6: Further drag the scroll bar until ActiveX controls and plug-ins option will come
Follow the below screen shot and select option as per shown in the screen shot.

Step7: Further drag the scroll bar until Binary and script behaviors option will come
Follow the below screen shot and select option as per shown in the screen shot.
Step8: Further drag the scroll bar until Initialize and script Activex controls not
marked as safe for scripting option will come. Follow the below screen shot
nd select option as per shown in the screen shot.

Step 9: Further drag the scroll bar until Use Pop-up Blocker option will come. Follow
the below screen shot and select option as per shown in the screen shot and click
OK.
• Also Add https://efilingigr.maharashtra.gov.in/ereg/ in Internet Explorer then go to
Tools and then open Compatibility View Settings.

• After completing all the settings Open the above


http://secugenindia.com/sample.htm url in Internet explorer new tab.

• It Will ask to run the “Sgfplibx Activex Control Module” Click on arrow button and
and select Run “Add-on on All Websites”

• You need to click on “Add-on on All Websites” options Two Times.

• Click On Open Device And then put your Finger on device and Click on Capture
Button

• If you successfully Scan the finger on this URL means Your Online Actives Control
Settings checking process is completed.

• Now you are ready to use https://efilingigr.maharashtra.gov.in


Note: (x) mark should not comes in Capture Boxes.
Frequently Asked Questions

1. What to do if thumb capturing box does not display on the screen , as shown
below

Answer: check / do following settings


2. What to do when following message box is displayed on the screen?

Answer: Check following settings.

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