Karnataka Bank Ltd.

Your Family Bank, Across India

Regd. & Head Office Phone : 0824-22282390/412
P. B. No.599, Mahaveera Circle E-Mail : [email protected]
Kankanady Website : www.karnatakabank.com
Mangaluru – 575 002 CIN : L85110KA1924PLC001128

BRANCH BANKING & DIGITAL CHANNELS DEPARTMENT

Performance Criteria ( Marketing Criteria) position as on 331.03.2021:

Sl Description Criteria
No
1 Branches in Districts Branches in No of Districts : 182
25.35%
2 Bank’s own ATM Network In 166 Districts - 23.11%
3 Number of BC Service 120
4 Capacity of Banks IT infrastructure to 6,70,18,103
handle large volume of digital
transactions per month in the last
financial year
5 No of live Debit Cards issued by the Bank
till last Financial year 51,56,237
6 Number of complaints in major 445
categories received at Banking
Ombudsman office during last Financial
year

1
 Karnataka Bank Ltd. Your Family Bank, Across India
Regd. & Head Office Phone : 0824-2228390/412
P. B. No.599, Mahaveera Circle E-Mail : [email protected]
Kankanady Website : www.karnatakabank.com
Mangaluru – 575 002 CIN : L85110KA1924PLC001128

BRANCH BANKING & DIGITAL CHANNELS DEPARTMENT

ANNEXURE

1. List of districts with No of Branches as on 31-03-2021. : 182

SL No District State/UT No. of Branches

1 Anantapur Andhra Pradesh 8
2 Chittoor Andhra Pradesh 3
3 East Godavari Andhra Pradesh 2
4 Guntur Andhra Pradesh 4
5 Krishna Andhra Pradesh 4
6 Kurnool Andhra Pradesh 5
7 Nellore Andhra Pradesh 1
8 Prakasam Andhra Pradesh 1
9 Srikakulam Andhra Pradesh 1
10 Visakhapatnam Andhra Pradesh 4
11 Vizianagaram Andhra Pradesh 1
12 West Godavari Andhra Pradesh 5
13 Y.S.R. (Cuddapah) Andhra Pradesh 2
14 Kamrup Assam 1
15 Kamrup Metropolitan Assam 1
16 Patna Bihar 1
17 Chandigarh Chandigarh 2
18 Bilaspur Chhattisgarh 1
19 Durg Chhattisgarh 1
20 Raigarh Chhattisgarh 1
21 Raipur Chhattisgarh 2
22 Delhi Delhi 1
23 Delhi - Central Delhi 6
24 Delhi - East Delhi 2
25 Delhi - North West Delhi 3
26 Delhi - South Delhi 2
27 Delhi - South East Delhi 1
28 Delhi - South West Delhi 2

2
SL No District State/UT No. of Branches
29 Delhi - West Delhi 3
30 South Delhi Delhi 1
31 North Goa Goa 4
32 South Goa Goa 3
33 Ahmedabad Gujarat 4
34 Anand Gujarat 1
35 Bharuch Gujarat 1
36 Bhavnagar Gujarat 1
37 Jamnagar Gujarat 1
38 Kachch Gujarat 1
39 Morbi Gujarat 1
40 Rajkot Gujarat 1
41 Surat Gujarat 2
42 Vadodara Gujarat 2
43 Valsad Gujarat 1
44 Faridabad Haryana 1
45 Gurugram Haryana 2
46 Panchkula Haryana 1
47 Panipat Haryana 1
48 Rohtak Haryana 1
49 Sonipat Haryana 2
50 Dhanbad Jharkhand 1
51 Purbi Singhbhum Jharkhand 1
52 Ranchi Jharkhand 1
53 Bagalkot Karnataka 12
54 Ballari Karnataka 5
55 Belagavi Karnataka 13
56 Bengaluru Rural Karnataka 13
57 Bengaluru Urban Karnataka 110
58 Bidar Karnataka 5
59 Chamarajanagar Karnataka 3
60 Chikkaballapura Karnataka 6
61 Chikkamagaluru Karnataka 27
62 Chitradurga Karnataka 7
63 Dakshin Kannad Karnataka 59
64 Davangere Karnataka 20
65 Dharwad Karnataka 18
66 Gadag Karnataka 4
67 Hassan Karnataka 30

3
SL No District State/UT No. of Branches
68 Haveri Karnataka 6
69 Kalaburagi Karnataka 6
70 Kodagu Karnataka 10
71 Kolar Karnataka 3
72 Koppal Karnataka 3
73 Mandya Karnataka 7
74 Mysuru Karnataka 31
75 Raichur Karnataka 7
76 Ramanagara Karnataka 8
77 Shivamogga Karnataka 26
78 Tumakuru Karnataka 21
79 Udupi Karnataka 42
80 Uttar Kannad Karnataka 14
81 Vijayanagara Karnataka 6
82 Vijayapura Karnataka 9
83 Yadgir Karnataka 7
84 Alapuzha Kerala 1
85 Ernakulam Kerala 3
86 Kannur Kerala 3
87 Kasaragod Kerala 5
88 Kollam Kerala 1
89 Kottayam Kerala 1
90 Kozhikode Kerala 1
91 Palakkad Kerala 1
92 Pathanamthitta Kerala 1
93 Thiruvananthapuram Kerala 3
94 Thrissur Kerala 1
95 Bhopal Madhya Pradesh 2
96 Gwalior Madhya Pradesh 1
97 Indore Madhya Pradesh 2
98 Jabalpur Madhya Pradesh 1
99 Ujjain Madhya Pradesh 1
100 Aurangabad Maharashtra 1
101 Kolhapur Maharashtra 2
102 Mumbai Maharashtra 4
103 Mumbai Suburban Maharashtra 12
104 Nagpur Maharashtra 3
105 Nanded Maharashtra 1
106 Nasik Maharashtra 1

4
SL No District State/UT No. of Branches
107 Palghar Maharashtra 1
108 Pune Maharashtra 7
109 Raigad Maharashtra 3
110 Sangli Maharashtra 1
111 Satara Maharashtra 1
112 Solapur Maharashtra 1
113 Thane Maharashtra 13
114 Angul Odisha 1
115 Cuttack Odisha 1
116 Ganjam Odisha 1
117 Jajpur Odisha 1
118 Khurda Odisha 2
119 Sambalpur Odisha 1
120 Sundargarh Odisha 1
121 Puducherry Puduchery 1
122 Amritsar Punjab 1
123 Jalandhar Punjab 1
124 Ludhiana Punjab 2
125 Patiala Punjab 1
Sahibzada Ajit Singh (SAS)
126 Nagar Punjab 2
127 Alwar Rajasthan 1
128 Bhilwara Rajasthan 1
129 Jaipur Rajasthan 3
130 Jodhpur Rajasthan 1
131 Kota Rajasthan 1
132 Udaipur Rajasthan 2
133 East Sikkim Sikkim 1
134 Chennai Tamilnadu 18
135 Coimbatore Tamilnadu 3
136 Erode Tamilnadu 2
137 Kancheepuram Tamilnadu 3
138 Kanyakumari Tamilnadu 2
139 Karur Tamilnadu 1
140 Krishnagiri Tamilnadu 1
141 Madurai Tamilnadu 1
142 Namakkal Tamilnadu 1
143 Nilgiris Tamilnadu 1
144 Salem Tamilnadu 2
145 Thanjavur Tamilnadu 2

5
SL No District State/UT No. of Branches
146 Thiruvallur Tamilnadu 3
147 Thoothukudi Tamilnadu 1
148 Tiruchirapalli Tamilnadu 2
149 Tirunelveli Tamilnadu 1
150 Tiruppur Tamilnadu 5
151 Vellore Tamilnadu 1
152 Hyderabad Telangana 9
153 Karimnagar Telangana 1
154 Khammam Telangana 1
155 Mahbubnagar Telangana 1
156 Medchal-Malkajgiri Telangana 6
157 Nalgonda Telangana 1
158 Nizamabad Telangana 1
159 Ranga Reddy Telangana 3
160 Siddipet Telangana 1
161 Warangal Urban Telangana 1
162 Agra Uttar Pradesh 1
163 Bareilly Uttar Pradesh 1
164 Gautham Buddha Nagar Uttar Pradesh 1
165 Ghaziabad Uttar Pradesh 1
166 Kanpur Nagar Uttar Pradesh 1
167 Lucknow Uttar Pradesh 2
168 Moradabad Uttar Pradesh 1
169 Prayagraj Uttar Pradesh 1
170 Varanasi Uttar Pradesh 1
171 Dehra Dun Uttarakhand 1
172 Haridwar Uttarakhand 2
173 Udham Singh Nagar Uttarakhand 1
174 Darjiling West Bengal 1
175 Haora West Bengal 1
176 Jalpaiguri West Bengal 1
177 Kolkata West Bengal 7
178 North 24 Parganas West Bengal 3
179 Paschim Barddhaman West Bengal 2
180 Purba Barddhaman West Bengal 1
181 South 24 Parganas West Bengal 3
182 West Medinipur West Bengal 1
Grand Total – 182 Districts Branches 858

6
 2. List of districts having Bank’s own ATM Network as on 31-03-2021. : 166

Total No of No of Cash
State District ATMs Recyclers
Andrapradesh Ananthapur 13 5
Chittoor 2 3
East Godavari 1 1
Guntur 4
Kurnool 5 2
Nellore 2 1
Prakasam 1
Srikakulam 2
Visakhapatnam 3 1
West Godavari 2 1
Krishna 3
Rangareddy 1
Y S R Cuddapah 1 1
Assam Kamrup Metropolitan 1 1
Kamrup
Chandigarh Chandigarh 1 1
Chhattisgarh Bilaspur 1
Durg 1
Raigarh 1 1
Raipur 1 1
Bihar Patna 1 1
Delhi Delhi 10 1
Delhi - East 1
Delhi - South 1
Delhi - West 2
Delhi - Central 4
Delhi-North West 1
Goa North Goa 3
South Goa 2

7
 Total No of No of Cash
State District ATMs Recyclers
Gujarat Kutch 1
Surat 2
Valsad 1
Ahmedabad 4
Anand 1
Bharuch 1
Jamnagar 1
Rajkot 2
Vadodara 2
Haryana Gurgaon 3 1
Faridabad 1
Rohtak 1
Sonipat 1
Panchakula 1
Panipat 1
Jharkhand Dhanbad 1
Purbi Singhbhum 1
Ranchi 1
Karnataka Bagalkote 15 9
Bellari 24 7
Belagavi 9 5
Bengaluru Rural 16 6
Bengaluru Urban 187 106
Bidar 6 1
Chamarajanagar 6 3
Chikkaballapura 12 3
Chikkamagaluru 24 10
Chitradurga 18 4
Dakshina Kannada 52 21
Davanagere 21 12
Dharwad 24 11
Gadag 3 2
Hassan 35 11
Haveri 9 4

8
 Total No of No of Cash
State District ATMs Recyclers
Kalaburagi 10 3
Kodagu 9 4
Kolar 10 5
Koppal 5 1
Mandya 15 7
Mysuru 85 22
Raichur 5 5
Ramanagara 18 7
Shivamogga 35 14
Tumakuru 43 15
Udupi 26 15
Uttara Kannada 11 4
Vijayapura 20 10
Yadgir 7 5
Kerala Ernakulam 1 2
Kannur 1 1
Kasaragod 4 2
Kollam 1
Kottayam 1
Alapuzhaa 1
Thiruvananthapuram 1
Mahe 1
Palakkad 1
Madhya Pradesh Bhopal 1
Gwalior 1
Jabalpur 1
Indore 2
Ujjain 1
Maharastra Aurangabad 1
Greater Mumbai 1
Kolhapur 1
Mumbai Suburban 6 9
Nagpur 1 1
Pune 2 4
Nanded-Waghala 1
Nasik 1
Sangli 1
Raigad 4 1
Satara 1
Solapur 2
Thane 9 7

9
 Total No of No of Cash
State District ATMs Recyclers
Odisha Angul 1
Cuttack 1
Ganjam 1
Jajpur 1
Khudra 1
Sambalpur 1
Sundargarh 1
Puduchery Puduchery 2
Punjab Ludhiana 2
Patiala 1
Sahibzada Ajit Singh (SAS) Nagar 2
Rajastan Jaipur 2 1
Jodhpur 1
Alwar 1
Bhilwara 1
Kota 1
Udaipur 1
Sikkim East Sikkim 1
Tamilnadu Chennai 11 12
Coimbatore 2 2
Kancheepuram 2 2
Kanyakumari 2
Erode 1
Madhurai 1
Karur 1
Krishnagiri 1
Namakkal 1 1
Salem 2 2
Thanjavur 2
Thiruvallur 2 1
Tiruchirapalli 1 1
Tirunelveli 1
Tiruppur 11 2
Vellore 1
Telangana Hyderabad 4 3
Khammam 2 1
Medchal-Malkajgiri 1
Siddipet 1
Mahabubnagar 1
Medchal 1

10
 Total No of No of Cash
State District ATMs Recyclers
Telangana Rangareddi 5 2
Warangal 1 1
Uttar Pradesh Agra 1
Allahabad 1
Bareilly 1
Ghaziabad 1
Gautam Buddha Nagar 1
Kanpur Nagar 1
Lucknow 1 1
Moradabad 1
Varanasi 1
Uttarakhand Dehra Dun 1 1
Haridwar 1 1
Udham Singh Nagar 1
West Bengal Bardhaman 1
Darjeeling 1
Howrah 1
Jalpaiguri 1
Kolkata 5 2
South 24 Parganas 1
West Midnapur 1
North 24 Parganas 3
Grand Total 954 475

Total No of Districts 166

11
3. Capacity of Banks IT infrastructure to handle large volume of digital
transactions per month in the last financial year - (Average Digital
Transactions per month).

ATM Transactions 5487693

POS transactions 3462136
IB transactions 759001
Mobile transactions 1112399
BNA transactions 1073788
IMPS transactions 4851477
UPI Transactions 42488188
Cash Transactions 1692201
Clearing Transactions 859680
Transfer Transactions 1508701
RTGS Transactions 100181
NEFT Transactions 2123596
DD transactions 76984
Bill Transactions 4899
ECS transactions 1201792
Standing Instructions 215387
TOTAL 67018103

4. Details of Number of BC Service. : 120

Sl
District Block Name of GP/Village
No
1 Andhra Pradesh Anantapur Agali Madhudi
2 Andhra Pradesh Anantapur Bommanahal Kuruvalli
3 Andhra Pradesh Anantapur Bommanahal Siddarampuram
4 Andhra Pradesh Anantapur Agali Ravudi
5 Andhra Pradesh Anantapur Madakasira Chatram
6 Andhra Pradesh Anantapur Agali P. Byadigera
7 Andhra Pradesh Anantapur Bommanahal Haresamudram
8 Andhra Pradesh Anantapur Tadpatri Bodipalle
9 Andhra Pradesh Anantapur Tadpatri Alur
10 Andhra Pradesh Anantapur Tadpatri Velamkur
11 Andhra Pradesh Anantapur Madakasira R Anantapuram

12
Sl
State District Block Name of GP/Village
No
12 Chhattisgarh Bilaspur Bilha Son
13 Chhattisgarh Bilaspur Bilha Basantpur
14 Chhattisgarh Bilaspur Bilha Kukurdi Kalan
15 Chhattisgarh Bilaspur Bilha Amaldeeha
16 Chhattisgarh Bilaspur Bilha Parsodi
17 Chhattisgarh Bilaspur Bilha Sonsari
18 Chhattisgarh Durg Durg Medesara
19 Chhattisgarh Durg Durg Kodiya
20 Chhattisgarh Raigarh Raigarh Jorapali
21 Chhattisgarh Raigarh Raigarh Koliabahal
22 Chhattisgarh Raigarh Raigarh Kasdol
23 Chhattisgarh Raigarh Raigarh Kachkoba
24 Chhattisgarh Raigarh Raigarh Sangitarai
25 Chhattisgarh Raigarh Raigarh Chitwai
26 Chhattisgarh Raigarh Raigarh Dolesara
27 Chhattisgarh Raigarh Raigarh Jarkela
28 Chhattisgarh Raigarh Raigarh Salihabanta
29 Chhattisgarh Raigarh Raigarh Kodkel
30 Chhattisgarh Raigarh Raigarh Rodopali
31 Chhattisgarh Raigarh Raigarh Dhanagar
32 Chhattisgarh Raigarh Raigarh Kunjemura
33 Chhattisgarh Raigarh Raigarh Sarasmaal
34 Chhattisgarh Raigarh Raigarh Pata
35 Chhattisgarh Raigarh Raigarh Koylanga
36 Chhattisgarh Raigarh Raigarh Barpali
Bangalore
37 Karnataka Hoskote Doddanallala
Rural
38 Karnataka Davanagere Honnali Yaraganal
39 Karnataka Davanagere Honnali Rampur
40 Karnataka Davanagere Honnali Kulagatta
41 Karnataka Davanagere Davanagere Hemmanabettur
42 Karnataka Davanagere Davanagere Hulikatte
43 Karnataka Davanagere Honnali Hunsaghatta
44 Karnataka Davanagere Honnali Hosahalli
45 Karnataka Davanagere Honnali Masadi

13
Sl
State District Block Name of GP/Village
No
46 Karnataka Davanagere Honnali Thimmalapur
47 Karnataka Davanagere Honnali Lingapur
48 Karnataka Davanagere Honnali Ganganakote
49 Karnataka Davanagere Honnali Guddehalli
50 Karnataka Kolar Srinivaspur Hodali
51 Karnataka Kolar Kolar Sulur
52 Karnataka Shimoga Shivamogga Mandagatta
53 Karnataka Shimoga Tirthahalli Heddur
54 Karnataka Shimoga Hosanagara Jeni
55 Karnataka Shimoga Sorab Hurali
56 Karnataka Shimoga Tirthahalli Shedgaru
57 Karnataka Shimoga Sorab Samanavalli
58 Karnataka Shimoga Hosanagara M Guddekoppa
59 Karnataka Shimoga Tirthahalli Arehalli
60 Karnataka Shimoga Sagar Bhimanakone
61 Karnataka Shimoga Bhadravati Kudli
62 Karnataka Shimoga Sorab Kubatur
63 Karnataka Belgaum Athni Parthanahalli
64 Karnataka Bijapur Vijayapura Jalgeri
65 Karnataka Bijapur Muddebihal Mukihal
66 Karnataka Dharwad Navalgund Gudisagar
67 Karnataka Dharwad Navalgund Belavatagi
68 Karnataka Haveri Hirekerur Sannagubbi
69 Karnataka Uttara Kannada Honavar Kadle
70 Karnataka Uttara Kannada Bhatkal Muttali
71 Karnataka Bidar Humnabad Sindhankera
72 Karnataka Bidar Bidar Gadagi
73 Karnataka Bidar Basavakalyan Gundur
74 Karnataka Bidar Humnabad Itaga
Chamarajanaga
75 Karnataka Gundlupet Shivapura
r
76 Karnataka Chikmanglur Kadur Kalkere
77 Karnataka Chikmanglur Koppa Marithotlu
78 Karnataka Chikmanglur Chikkamagaluru Kuduvalli
79 Karnataka Chikmanglur Koppa Asagodu
80 Karnataka Chikmanglur Chikkamagaluru Kadavanthi

14
Sl
State District Block Name of GP/Village
No
81 Karnataka Chikmanglur Koppa Kanuru
82 Karnataka Chikmanglur Mudigere Coove
83 Karnataka Chikmanglur Koppa Seethuru
84 Karnataka Chikmanglur Tarikere Sollapura
85 Karnataka Chikmanglur Tarikere Hadikere
86 Karnataka Hassan Belur Kesagodu
87 Karnataka Hassan Belur Madaghatta
88 Karnataka Hassan Belur Thumbadevanahalli
89 Karnataka Kodagu Somvarpet Haraguru
90 Karnataka Davanagere Honnali Hiregonigere
91 Karnataka Tumkur Madhugiri Bijavara
92 Karnataka Tumkur Pavagada Virupasamudra
93 Karnataka Tumkur Pavagada Byadanoor
94 Karnataka Tumkur Pavagada Rajavanthi
95 Karnataka Tumkur Madhugiri Bedattur
96 Karnataka Chitradurga Hiriyur Uduvalli
97 Karnataka Chitradurga Hosdurga Atthimogge
98 Karnataka Mysuru Krishnarajanagara Thandre
99 Karnataka Mysuru Krishnarajanagara Karpuravalli
100 Karnataka Mysuru Hunsur Kothegala

101 Karnataka Tumkur Madhugiri Doddaveeragondanaha

102 Karnataka Tumkur Madhugiri Siddapura

103 Karnataka Tumkur Madhugiri Redihalli
104 Karnataka Chitradurga Hiriyur Babbur
105 Karnataka Yadgir Shorapur Agni
106 Karnataka Tumkur Tiptur Nallikere
107 Karnataka Tumkur Tiptur Gyaraghatta
108 Karnataka Yadgir Shahapur Madarki
109 Karnataka Bijapur Muddebihal Sasnur
110 Karnataka Yadgir Shorapur Yalagi

15
 Sl
State District Block Name of GP/Village
No
111 Karnataka Shimoga Hosanagara Neelakantanathota
112 Karnataka Shimoga Shivamogga Kudagalamane
113 Karnataka Udupi Kundapura Machattu
114 Karnataka Udupi Kundapura Ullor
115 Karnataka Shimoga Sagar Henagere
116 Karnataka Mysuru Heggadadevankote Metikuppe
117 Karnataka Bellary Hagaribommanahalli Ankasamudra
118 Karnataka Mysuru Heggadadevankote Siddapura
119 Karnataka Mysuru Heggadadevankote Gowdimachanayakanahalli
120 Karnataka Davanagere Honnali Yakkanahalli

5. Number of complaints in major categories received at Banking Ombudsman

Office during last Financial year : 445
Sl No Head No of complaints
received
I Deposit Account 05
II Loans and Advances 86
III ATM/Debit Card/Credit Card 103
IV Mobile/Electronic Banking 90
V Levy Charges without prior notice 32
VI Pension NIL
VII Non- Observance of Fair Practices NIL
VIII Failure on commitments and Failure of NIL
commitment to BSBCI Code
IX Others 129
TOTAL 445

6. Total number of live Debit Cards till last financial Year : 51,56,237

We hereby declare that the above information is true and provided/updated after
verification of records.

16