Lopatovska 2016
Lopatovska 2016
Lopatovska 2016
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1 Introduction
Reading is an integral part of the information-seeking process and is connected to one’s social role, task,
and choice of reading medium (Leckie, Pettigrew, & Sylvain 1996; Jabr, 2013). While prior research
produced influential models of information-seeking behaviour and separate models of reading practices,
we are not aware of any efforts to explicitly integrate reading into an information-seeking model.
Understanding reading practices and needs in the context of information-seeking can refine our
understanding of user choices and preferences for information sources (e.g. textbooks, articles,
multimedia content) and media (e.g. print and digital tools used for reading). It can also help to examine
the changes in reading practices brought about by digital devices and content.
This article reports on a pilot study that examined reading in relation to information-seeking
stages, tasks, and reading media in an academic setting. The study provides preliminary support for the
development of a unified information-seeking and reading model.
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2 Relevant literature
2.1 Information-seeking
At its broadest level, information-seeking is a ‘process in which humans purposefully engage in order to
change their state of knowledge’ (Marchionini, 1995). It is a way of making sense of a problematic
situation (Dervin, 1983; Dervin & Nilan, 1986) and is influenced by a specific context in which information-
seeking activities occur (e.g., Wilson, 1981; Wilson & Walsh, 1996; Savolainen, 1995).
Several models represent information-seeking as a linear process involving certain stages or
activities. Kuhlthau (1991) proposed five distinct stages of an information-seeking process, tied closely to
cognitive and affective states, while Ellis (1989) suggested four categories of activities that define the
information-seeking process. The intersection of these stages and activities of the information-seeking
process is illustrated by Wilson (1999) in Figure 1 below.
Figure 1. Intersection of Kuhlthau’s stages and Ellis’ activities models, proposed by Wilson (1999)
While Kuhlthau’s five-stage model suggests a linear progression, Foster’s (2004; 2006) synthesis
of several models posits a non-linear process of information-seeking. Foster’s approach is centred on
three primary information behaviours that inform one another: orientation, opening, and consolidating
(Figure 2).
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Overall, despite slight differences in terminology, there are many similarities between information-
seeking models. For example, several models include the ‘initiation’ stage of an information search (Ellis,
1989; Kuhlthau, 1991), and describe specific tactics associated with this stage (e.g., figuring out the topic
or changing the scope of the topic (Bates, 2002; Kuhlthau, 1991; Marchionini & White, 2007).
In designing our study, we mapped the information-seeking tactics and terminology proposed in
previous information-seeking models into three broad information-seeking stages: 1) initiation and
formulation, 2) exploration, and 3) extraction and finishing. Table 1 below lists specific tactics associated
with each stage of the information-seeking process.
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In instances when information is sought in recorded sources, information-seeking tactics involve
specific reading styles and strategies. However, there is not sufficient literature about the relationships
between information-seeking and reading.
of long-term retention of the material and for comprehension at a level that can be ‘perspective-
transforming’ (Roberts & Roberts, 2008). For example, a student who is engaged in deep reading will
seek to connect readings beyond the need to prepare for a quiz, will try to relate it to other information or
apply gained knowledge at a later date (Adler et al., 1998). The process of deep reading is rooted in
semantic memory or the process of connecting new information--facts, ideas, concepts, or perspectives--
to previous knowledge (Roberts & Roberts, 2008). Specific strategies associated with deep reading
usually include:
• Taking notes on main ideas (Holschuh, 2000; Hubbard & Simpson, 2003).
• Looking for connections between ideas (Holschuh, 2000; Hubbard & Simpson, 2003; Roberts &
Roberts, 2008).
• Connecting text to previous knowledge, personal experiences, or emotions (Holschuh, 2000;
Roberts & Roberts, 2008).
• Highlighting or annotating key information (Holschuh, 2000; Hubbard & Simpson, 2003).
• Asking or predicting questions while reading (Holschuh, 2000; Hubbard & Simpson, 2003).
• Comparing multiple sources of information (Holschuh, 2000; Hubbard & Simpson, 2003; Roberts
& Roberts, 2008).
These strategies help integrate information meaningfully, eliminate compartmentalised
knowledge, facilitate long-term learning and retention (Holschuh, 2000), develop critical thinking skills,
and effectively engage a reader (Roberts & Roberts, 2008). Previous researchers linked deep reading to
print media that supports navigation, creates a sense of control, and provides tactile experiences better
than digital media (Noyes & Garland, 2003).
Surface reading seeks task-completion over retention or comprehension (Holschuh, 2000). The
process of surface reading often takes the form of rapid reading, requires minimal effort, and relies
heavily on memorisation and rote learning. Some researchers further divide surface reading into three
sub-categories: skimming, scanning, and browsing (Adler et al., 1998; Liu, 2010). Skimming is the most
commonly cited form of surface reading; it is defined as reading in order to gain a grasp of the content’s
essence or reading to establish a rough idea of content (Adler et al., 1998; Liu, 2010). Scanning, also
referred to as search-reading or reading to answer questions, is defined by the search for a particular
piece of information, such as date or definition (Adler et al., 1998; Liu, 2010). Both skimming and
scanning are characterised by speed, rapid movement within a text, and the dismissal of irrelevant
portions of information (Liu, 2010). Scanning is generally more goal-oriented and task dependent and can
range from simple answer selection to complex problem-solving (Adler et al., 1998). Browsing is the least
structured type of surface reading. When browsing, the goal or goals are not well defined, movement
within a text is random, and large portions of information are skipped over (Adler et al., 1998; Liu, 2010).
The following strategies signify surface reading in one or more of its forms:
• Rote memorisation (Holschuh, 2000; Hubbard & Simpson, 2003; Roberts & Roberts, 2008)
• Reading only section headings, titles, key words, definitions, or other emphasised text (Holschuh,
2000; Hubbard & Simpson, 2003; Roberts & Roberts, 2008)
• Reading only summarised material (Holschuh, 2000; Hubbard & Simpson, 2003)
• Skipping unfamiliar words and concepts (Holschuh, 2000)
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• Skimming text without focusing on understanding before moving on (Holschuh, 2000; Hubbard &
Simpson, 2003)
Surface reading is appropriate for some tasks, such as memorisation of key terms, document
selection, or in conjunction with deep reading. However, surface reading does not encourage elaborative
thinking and information integration (Holschuh, 2000) and is not appropriate for tasks involving analysis,
synthesis, and evaluation of information (Roberts & Roberts, 2008). Previous research often links surface
reading strategies to digital texts that are better suited to enable scanning, searching for keywords, and
other surface reading strategies (Liu, 2005)
Academic reading takes a range of forms depending on a reader’s purpose (Adler et al., 1998). It
is usually associated with a particular task or a goal (Daniel, 2013; Roberts & Roberts, 2008) and is
deeply enmeshed with writing and other activities including note-taking, annotation, and form-filling (Adler
et al., 1998).
Overall, while we found a number of studies on reading styles and strategies, none of them
focused on reading as a stage in an information-seeking process. The presented study aimed to address
this gap.
3 Methods
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Most of the questionnaire items allowed participants to choose multiple responses. For example,
while participants could describe only one academic task at a time, they could choose multiple
information-seeking and reading strategies associated with the task. A complete list of the survey items is
available in Appendix A.
Since most of the data collected through the questionnaire were nominal, descriptive statistics
was used to summarize patterns that emerged from it.
The study was approved by the Institute’s Institutional Review Board (IRB).
4 Results
4.1 Academic tasks
Participants were asked to identify their current academic tasks from a list of eleven options with an
option to include additional non-listed tasks. Out of the 126 total academic tasks mentioned by the study
participants, the most commonly reported was preparing a research paper (45) followed by short writing
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(35), class reading (26), and preparing a presentation/design project (20). Other tasks received few
mentions and are not reported here.
All highly-reported academic tasks were associated with a more frequent use of electronic media
in comparison to print. Database articles were the most frequently reported sources of information for all
academic tasks. Presentation and design projects were associated with the highest relative frequency of
reading, including the highest number of deep reading tactics (Table 2).
Academic task*
Variable Research Short writing Class reading Presentation/design
paper (45) (35) (26) project (20)
Reading Deep reading 0.6 28 0.5 19 0.7 17 0.7 14
Surface reading 0.4 20 0.5 16 0.3 9 0.3 6
Total: 48 35 26 20
Information- Initiation/formulation 0.2 9 0.1 4 0.3 7 0.1 2
seeking Exploration 0.5 23 0.3 11 0.3 8 0.7 13
stage
Extraction/finishing
0.3 14 0.4 14 0.4 11 0.6 11
Total: 46 29 26 26
Source Articles 0.2 11 0.1 5 2.0 52 0.2 3
Textbook/monograph 0.1 3 0.1 1
Blogs/news 0.1 2 0.1 1
Text-editing software 0.0 2 1
Total: 16 8 52 5
Medium Digital 0.7 33 0.7 23 0.7 17 0.8 15
Print 0.3 12 0.3 12 0.3 9 0.3 5
Total: 45 35 26 20
Table 2. Types of reading, information-seeking stage, source and medium associated with academic
tasks
The frequency of information-seeking tactics varied slightly depending on the type of academic task in
which a participant was engaged. For example, a greater percentage of participants who were writing an
essay or short-writing assignment noted that they were synthesising and finishing the assignment (48%),
compared to those who were writing a lengthier research paper (30%).
Both deep and surface reading strategies were present across all information-seeking stages and
academic tasks (Table 2). Overall, deep reading was reported more frequently than surface reading. Data
suggest that most instances of deep and surface readings occurred during the exploration stage (Table
3).
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Exploration Deep 30% 19% 34% 21% 27%
Surface 30% 22% 16% 11% 23%
Extraction/finishing Deep 13% 22% 27% 22% 19%
Surface 9% 20% 11% 19% 13%
Table 3. Relationship between task, information-seeking stage, and reading strategy
Research Presentation/desi
Short writing Class reading All tasks
paper gn
% n % n % n % n % n
Deep Print 16 7 23 8 20 4 27 7 21 26
reading
Digital 42 19 31 11 50 10 38 10 40 50
Surface Print 11 5 11 4 5 1 8 2 10 12
reading Digital 31 14 34 12 25 5 27 7 30 38
Total 100 45 100 35 100 20 100 26 100 126
Table 4. Relationship between academic task, reading style, and medium
Surface reading strategies, such as skimming (20) and fact-checking (18), were reported in conjunction
with deep reading strategies. Only one student reported using a surface reading strategy in isolation in
the context of verifying the accuracy of previously found information.
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digital resources. The fact that students are using various types of information resources to satisfy their
academic needs is supported in prior literature (Liu, 2006) and suggests that it might be premature for
academic libraries to part with their print collections (Kacherki & Thombare, 2010).
Our findings also indicate that students used a combination of deep and surface reading
strategies while working on their academic projects, suggesting that all academic tasks require various
degrees of deep and surface reading. Overall, participants reported more instances of deep reading,
which could be attributed to the characteristics of the sample (e.g., graduate students may be more
engaged with reading material than undergraduates), or could generally characterise academic reading
(compared to recreational reading, for example).
Variations in the distribution of reading strategies across academic tasks and information-seeking
stages suggest an additional dimension—reading—that can be incorporated into existing information-
seeking models (Table 1). Following previous work, we propose a model (Figure 3) that reiterates
aspects of the high-level information-seeking models where task determines information-seeking stages
and information-seeking tactics which, in turn, influence the choice of information content and media used
for the task (Wilson, 1999). If information-seeking involves textual information, reading becomes an
integral part of the process (Figure 3). Our study identified unique reading patterns associated with
different information-seeking stages and tasks, but the study data were insufficient to run statistical tests
to confirm causal relationships between academic task types, information-seeking stages, reading styles
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and information resources. Future work will examine whether specific deep or surface reading styles and
corresponding reading strategies (e.g., skimming, predicting) depend on information-seeking stage and
tactic (e.g., figuring out topic) as well as the available and/or chosen information resource, and, in turn,
influence subsequent information-seeking tactics and information resource selection. For example, our
study found that exploration stage was associated with both deep and surface reading, but at this stage
reading styles varied by the type of project the student was working on. Future work will examine whether
academic task, particular information seeking tactic (e.g. monitoring), and/or a type of an information
resource have the strongest influence on reading styles. We also plan to examine the extent to which
reading styles influence information-seeking tactics and information resource selection. For example,
deep reading associated with the exploration stage might result in increased uncertainty that warrants
return to initiation and formulation stage, while surface reading might result in a satisfaction of an
information need and lead to the next stage of extraction/finishing. We also want to expand the model by
incorporating information seekers’ cognitive and emotional states and other characteristics that might
affect their reading. For example, it would be interesting to examine whether a tired student be less likely
to engage in deep reading, even when his academic task calls for it, or whether an unhappy student be
more likely to engage into deep reading to gain more information and change her present state. Future
plans also include testing the model by investigating information-seeking and reading behaviours of
students in different countries and academic disciplines.
While there is not sufficient evidence in prior studies to support the link between the type of
reading and information-seeking stage, there is extensive literature on the relationships between reading
and the type of information resource and the reading medium. Previous literature suggests that readers
often apply surface reading strategies (e.g., browsing, scanning, and searching for keywords) while
interacting with digital texts (Liu, 2005). Digital media features, such as limited navigation, sense of
control, and tactile experiences, were also found to negatively affect comprehension, learning, and reader
satisfaction (Noyes & Garland, 2003) and might be undesirable for the tasks requiring deep reading. In
light of these findings, it is somewhat surprising that our participants reported high frequencies of deep
reading associated with digital resources and media. Furthermore, our participants were usually satisfied
with using digital resources for deep reading. These findings suggest that LIS students use digital
resources more frequently than print resources due to the convenience, availability, and other features of
digital resources (Catalano, 2013; Lopatovska et al., 2014). Increased comfort and even satisfaction with
reading digital text for academic tasks, compared to the earlier studies, might also be explained by the
technological advancements made over the last ten years (e.g., higher DPI, glare control, availability of
PDF readers that save annotations, browsers that reformat text to make it more 'book-like', etc.). Lastly,
increased acceptance of digital resources might signal an adjustment of student attitudes and work habits
toward digital resources (Jabr, 2013) and an increased comfort with digital texts for ‘careful’ reading and
long-term learning (Holschuh, 2000).
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Figure 3. High-level model of information-seeking with textual information
reading resources for their academic tasks; b) educators in assigning appropriate materials for course
projects; c) libraries in providing appropriate resources to their readers, and d) information retrieval
system designers in offering useful features for different reading needs and styles. While our study
focused on the the influences of the information-seeking process and resources on reading, it is also
important to extend this research and examine the impact of reading on task completion and learning.
Future work needs to validate students' adoption of and satisfaction with digital texts in their academic
pursuits as well as examine the effect of reading media on information retention and learning outcomes.
6 References
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design implications for digital reading devices. In Proceedings of the SIGCHI Conference on
Human Factors in Computing Systems (CHI '98) (pp. 241-248). New York, NY: ACM.
Barrett, A. (2005). The information-seeking habits of graduate student researchers in the humanities.
Journal of Academic Librarianship, 31(4), 324-331.
Bates, M. J. (2002). Toward an integrated model of information-seeking and searching. New Review of
Information Behaviour Research, 3, 1–15.
Bilal, D. (2013). Comparing Google’s readability of search results to the flesch readability formulae: a
preliminary analysis on children's search queries. Proceedings of the American Society for
Information Science and Technology, 50(1), 1-9.
Catalano, A. (2013). Patterns of graduate students’ information-seeking behavior: a meta-synthesis of the
literature. Journal of Documentation, 69, 243–274.
Coiro, J. (2007). Exploring changes to reading comprehension on the internet: paradoxes and possibilities
for diverse adolescent readers. Unpublished doctoral dissertation, University of Connecticut,
Mansfield, CT.
Dervin, B. (1983, May). An overview of sense-making research: concepts, methods and results to date.
Paper presented at the International Communication Association Annual Meeting, Dallas, TX.
Dervin, B., & Nilan, M. (1986). Information needs and uses. In M.E. Williams (Ed.), Annual Review of
Information Science and Technology (ARIST), 21, 3–33. New York, NY: Knowledge Industry
Publications, Inc.
Ellis, D. (1989). A behavioral approach to information retrieval design. Journal of Documentation, 46, 318-
338.
Foster, A. (2004). A nonlinear model of information-seeking behavior. Journal of the American Society for
Information Science and Technology, 55(3). 228-237. Retrieved from
http://onlinelibrary.wiley.com/doi/10.1002/asi.10359/pdf.
Foster, A.E. (2006). A non‐linear perspective on information-seeking. In A. Spink & C. Cole (Eds.), New
directions in human information behaviour (pp. 155‐170). New York: Spring.
Hock, M. & Mellard, D. (2011). Efficacy of learning strategies instruction in adult basic education. Journal
of Research on Educational Effectiveness, 4(2), 134-153.
Holschuh, J.P. (2000). Do as I say, not as I do: high, average, and low-performing students’ strategy use
in biology. Journal of College Reading and Learning, 31(1), 94-108.
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Hubbard, B. & Simpson, M. (2003). Developing self-regulated learners: putting theory into practice.
Reading Research and Instruction, 42(4), 62-89.
Jabr, F. (2013). The reading brain in the digital age: the science of paper versus screens. Scientific
American, 11. Retrieved from http://www.scientificamerican.com/article/reading-paper-screens
Kacherki, U., & Thombare, M. J. (2010). Print vs. e-journal and information-seeking patterns of users: a
case study of SPJIMR.DESIDOC Journal of Library & Information Technology, 30(1), 22.
Krathwohl, D. R. (2009). Methods of educational and social science research: The logic of methods.
Waveland Press.
Kuhlthau, C.C. (1991). Inside the search process: information-seeking from the user's perspective.
Journal of the American Society for Information Science, 42, 361-371.
Leckie, G.J., Pettigrew, K.E., & Sylvain, C. (1996). Modeling the information-seeking of professionals: a
general model derived from research on engineers, health care professionals and lawyers.
Library Quarterly, 66(2), 161-193.
Liu, F. (2010). Reading abilities and strategies: a short introduction. International Education Studies, 3(3),
153-157.
Liu, Z. (2005). Reading behavior in the digital environment: changes in reading behavior over the past ten
years. Journal of Documentation, 61(6), 700-712.
Liu, Z. (2006). Print vs. electronic resources: A study of user perceptions, preferences, and use.
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Biographical information
Irene Lopatovska is an Associate Professor at the Pratt Institute School of Information. Dr. Lopatovska
graduated from Rutgers in 2009 with a Ph.D. in Information Science. Her research interests include
decision making and emotions in information seeking contexts; economics of information; structure, use,
evaluation and management of print and digital information resources; and research methods.
Deanna Sessions is an Educational Technologist at the New York University. She received her Master in
Library and Information Science degree from Pratt Institute in 2014. Her professional interests include
information literacy and technology in higher education.
1. In the past 24 hours, I spent most of my time working on the following course
assignment [please choose one]:
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3. Is it an individual or group assignment?
● Individual
● Group
● Library database
● Social media
● Blog posts
● Personal notes
● MS Office or other text-editing software
● Other (please specify)
● Print
● Digital
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● Other (please specify)
7. If you use the following features when working with this material, please indicate your level
of satisfaction [please check all that apply]:
Satisfied Neutral Dissatisfied Don't use
Annotate
Annotate Annotate Satisfied Annotate Neutral Annotate Don't use
Dissatisfied
Highlight
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View other View other View other View other View other
people’s people’s people’s people’s people’s
annotations/com annotations/comm annotations/comm annotations/comm annotations/comm
ments ents Satisfied ents Neutral ents Dissatisfied ents Don't use
Examine multiple Examine multiple Examine multiple Examine multiple Examine multiple
documents at a documents at a documents at a documents at a documents at a
time time Satisfied time Neutral time Dissatisfied time Don't use
Use interactive
Use interactive Use interactive Use interactive Use interactive
features
features features Satisfied features Neutral features Don't use
Dissatisfied
Print Print Satisfied Print Neutral Print Dissatisfied Print Don't use
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Search text Search text Search text Search text Don't
Search text
Satisfied Neutral Dissatisfied use
8. How often do you download (or use) e-books from your academic library?
9. I usually learn about availability of e-books in my academic library collection through the
following [choose all that apply]:
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● Professor
● Librarian
● Classmates
● Catalogue search
● Library website
● Other (please specify)
11. Is there anything that you would like to share regarding the provision of electronic
materials by your school's library?
12. Which of the following devices do you own and/or use for academic reading [please
check all that apply]:
Use for academic Do not use for
Own Do not Own reading academic reading
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reading
E-reader Do not
E-reader Do not E-reader Use for
E-reader E-reader Own use for academic
Own academic reading
reading
14. Do you work on course assignments during your commute/on the go?
● Never
● Sometimes
● Often
14
● Female
● Male
15