A STUDY ON EMPLOYEES JOB SATISFCATION SAKTHI SUGAR

LIMITED COIMBATORE-A STUDY

DR.N.DEEPALAKSMI,DR.R.ANGAYARKANNI,MS.A.AARTHI IMMACULATE,DR.R.SANTHI

ASSISTANT PROFESSORS, PG AND RESEARCH DEPARTMENT OF COMMERCE,

DHANALAKSHMI SRINIVASAN COLLEGE OF ARTS & SCIENCE FOR WOMEN,
(AUTONOMOUS) PERAMBALUR.

Abstarct

Job satisfaction is the positiveness or favorableness with which employees view their work.
It expresses the amount of agreement between once expectations of the job and rewards
that the job provides to him. Job satisfaction is a part of life satisfaction. Since a job is an
important part of life, job satisfaction influences once general life satisfaction. The result is
that satisfaction arises from a complex set of circumstances in the same way that
motivation does job satisfaction is dynamic one. These has great relevance to the society
and the management, when a worker is fully satisfied the mental pressure becomes less and
he will be contributing to the organization and the nation. It also leads to a pleasant
relationship with the family members.

KEY WORD:Job Satisfaction, Motivation, Management, Rewards, Organisation

EMPLOYEES JOB SATISFACTION

Job is defined as any definite piece of works especially a trifling or temporary in nature.
It can be any under taking or employment with a view of profit. It can be task or bit of
work.

According to oxford dictionary, job is a regular paid position or post. It is a piece of

work, task or assignment. It is a responsibility or function of somebody towards something.

Job satisfaction is the favorableness or favorableness with which employees view their
work. It expresses the amount of agreement between once expectations of the job and
rewards that the job provides to him. Job satisfaction is a part of life satisfaction. Since a
job is an important part of life, job satisfaction influences once general life satisfaction. The
result is that satisfaction arises from a complex set of circumstances in the same way that
motivation does job satisfaction is dynamic one.
Job Satisfaction is closely linked to the psychological approach to motivation is, the
job satisfaction. What are the characteristics of job, which give the job satisfaction to the
employees? These are the dependent variables of job satisfaction; some of them are listed
down by Locke and others.

SCOPE OF THE STUDY

1. To identify the employee's level of satisfaction on their job.

2. This study is helpful to the organization for conducting further research.

3. It is helpful to identify the employee's level of satisfaction towards safety and

welfare measures.

4. This study will be helpful to the organization for identifying the area of job
dissatisfaction for the employees.

5. This study helps to take managerial decisions as and when necessary by the
organization.

OBJECTIVES OF THE STUDY

1. To know the importance of job satisfaction.

2. To identify the factors affecting job satisfaction .
3. To find out the problems faced by the employees if any in the organization.
4. To offer the valuable suggestions for the improvement of employees job satisfaction.

RESEARCH METHODOLOGY

RESEARCH DESIGN
 The study is to investigate the various factors that influence the employee's
satisfaction in their work. The study focuses its attention towards bringing up of
satisfaction of the workers and describes them as search. As the feelings cannot be
measured the researcher chooses the descriptive research design to place the facts as such.

FORMULATION OF RESEARCH PROBLEM

Job satisfaction is an important factor for the functioning of an organization. For

some employee's job satisfaction is obtained through monitory benefits or by psychological
factors. As the study is based on employee satisfaction of their work, it is necessary to take
some established factors like pay, working conditions welfare measures, inter personal
relationship, supervision & promotion prospects are analyzed and made as a problem for
the study. So researcher has chosen the topic of a study on employee job satisfaction in
SAKTHI SUGAR (INDIA) Limited.

METHOD OF DATA COLLECTION

Questionnaire method of data collection is the most common instrument of data

collection. It contains a set of questions logically related to a problem of study. The
respondents are required to answer the question by themselves, the questions are explained
to the low level management respondents, because some of them are uneducated. The
researcher believed that, the questionnaire framed, may lead to gather the relevant data's in
a successful manner. The researcher framed the questionnaire in English.

The questionnaire based on different objectives of the study namely:

 Personal Data.
 Level of satisfaction towards payment.
 Working conditions
 Welfare measures.
 Safety measures
 Interpersonal relationship
 Extent of satisfaction towards supervision
 Participative management.
 Training & Development Program

.
SAMPLE SIZE

120 samples were chosen at middle and lower level management in SAKTHI
SUGAR (INDIA)Ltd.

PERIOD OF THE STUDY

A study about the employee’s job satisfaction in Sakthi Sugar limited in two year
(2019-2020). I refer to the study in sugar mills that employee job satisfaction in there it was
very useful to the project.

LIMITATIONS OF THE STUDY

1. Some of the employees are having fear to fill up the questionnaire. So, all the data
cannot be correct.

2. Job satisfaction is wide area. In that the researcher, cannot cover all the area.

3. There may be error due to the bias of the employees.

4. The sample size at the study was limited to 120, not in entire employees of the
employees.

Company Profila SAKTHI SUGARS LIMITED

Sakthi Sugars Limited is a part of the Sakthi Group of Industries under the
Chairmanship of Arulselver Dr.N.Mahalingam. The company has been flourishing like a
banyan tree by adopting multi product and multi locational diverisification policy under the
dynamic leadership of Mr.M.Manickam, Vice-chairman and Managing Director.
 TABLE NO – 1
CLASSIFICATION ON THE BASIS OF WORKING EXPERIENCE

S. No Category No. of Respondents Percentage(%)

1 Below 5 years 11 11%

2 6 – 10 years 15 15%

3 11– 15 years 34 34%

4 16- 20 years 23 23%

5 Above 21 years 17 17%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the working experience of respondents, 11% of respondents
have an experience below 5 years, 15% of respondents have an experience of 6-10 years,
34 % of respondents have an experience of 11-15 years, 23 % of respondents have an
experience of 16-20 years and 17% of respondents have an experience of above 21 years.

TABLE NO – 2
CLASSIFICATION ON THE BASIS OF INCOME LEVEL

Percentage
S. No Category No. of Respondents
(%)
 1 Below 10,000 21 21%

2 Rs. 10001 - Rs. 14,000 21 21%

3 Rs. 14001 – Rs. 18,000 20 20%

4 Above Rs. 18,000 38 38%

Total 100 100%

Source: Primary data

INTERPRETATION
The table shows that 21% of respondents salary is below Rs. 10,000, another 21%
of respondents salary is between Rs.10,001- Rs.14,000, 20% of respondents salary is
between Rs.14,001 - Rs. 18,000 and 38% of respondents salary is above Rs. 18,000.
TABLE NO – 3
CLASSIFICATION ON THE BASIS OF OPINION ON JOB

Percentage
S. No Category No. of Respondents
(%)

1 Very easy 10 10%

2 Easy 16 16%

3 Normal 52 52%

4 Difficult 18 18%

5 Very difficult 4 4%

Total 100 100%

Source: Primary data

INTERPRETATION
 The above table shows that 10% of the respondents say that opinion on job
is “Very Easy”, 16% of the respondents say that job is “easy”, 52% of the respondents say
that job is “Normal”, 18% of the respondents feel job is “difficult” and 4% of the
respondents say job is “Very Difficult”.

TABLE NO – 4
CLASSIFICATION ON THE BASIS OF WORKING ENVIRONMENT

Percentage
S. No Category No. of Respondents
(%)

1 Excellent 18 18%

2 Good 62 62%

3 Fair 16 16%

4 Poor 4 4%

5 Very poor Nil Nil

Total 100 100%

Source: Primary data

INTERPRETATION

The above table shows that 18% of respondents feel that working environment is
“excellent”, 62% of the respondents feel that working environment is “good”, 16%
of respondents are Said that fair and 4% of respondents are said that working
environment is “poor”, and none of them felt working environment “Very Poor”.

TABLE NO – 5
CLASSIFICATION ON THE BASIS OF OPINION ON PROVIDING
EQUIPMENTS
 Percentage
S. No Category No. of Respondents
(%)

1 Always 17 17%

2 Frequently 40 40%

3 Sometimes 34 34%

4 Rarely 4 4%

5 Never 5 5%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the respondents opinion on providing equipments out of 100
respondents, 17% of the respondents say that equipments are provided “always”, of them
said “frequently”, 34% of the said “sometimes”, 4% of them said “rarely”, and 5% of the
respondents are said always, 5% of the respondents of saying “Never”.
TABLE NO – 6
CLASSIFICATION ON THE BASIS OF OPINION ON WORK SHIFT

Percentage
S. No Category No. of Respondents
(%)

1 Highly Satisfied 23 23%

2 Satisfied 47 47%

3 Neutral 23 23%

4 Dissatisfied 7 7%

5 Highly Dissatisfied Nil Nil

 Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the opinion on work shift Out of 100 respondents, 23% of
the respondents are “Hailey Satisfied”, 47% are “satisfied”, 23% of the respondents are
“Neutral”, 7% of the respondents “Dissatisfied”.
TABLE NO -7

CLASSIFICATION ON THE BASIS Of PROPER SCHEDULING OF WORK

S.No Category No. of Respondents Percentage(%)

1 Strongly Agree 33 33%
2 Agree 24 24%
3 Neutral 19 19%
4 Disagree 15 15%
5 Strongly Disagree 9 9%
Total 100 100%

Source: Primary data

INTERPRETATION
From the above table it is clear that 33% of the respondents have strongly agreed
about the proper scheduling the work and adequate rest, 24% the respondents have agreed,
19% of the respondents were neutral and 15 % of the respondents have disagreed.
TABLE NO – 8
CLASSIFICATION ON THE BASIS OF OPINION ON REWARD SYSTEM
Percentage
S. No Category No. of Respondents
(%)

1 Highly Satisfied 26 26%

 2 Satisfied 46 46%

3 Neutral 18 18%

4 Dissatisfied 8 8%

5 Highly Dissatisfied 2 2%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the opinion on reward system out of 100 respondents,
26% of the respondents were Satisfied, 46% of them were Highly Satisfied, 18% of
the respondents are neutral, 8% of them were dissatisfied and 2% of the respondents
were highly dissatisfied.

TABLE NO – 9
CLASSIFICATION ON THE BASIS OF OPINION ON MEDICALE FACILITIES
Percentage
S. No Category No. of Respondents
(%)

1 Highly Satisfied 26 26%

2 Satisfied 46 46%

3 Neutral 18 18%

4 Dissatisfied 8 8%

5 Highly Dissatisfied 2 2%

Total 100 100%

Source: Primary data

INTERPRETATION
 The above table shows that opinion on medical facilities out of 100
respondents, 26% of the respondents were Satisfied, 46% of them were Highly
Satisfied, 18% of the respondents were neutral, 8% of them were dissatisfied and
2% of the respondents were highly dissatisfied.

TABLE NO -10

CLASSIFICATION ON THE BASIS OF INDIVIDUAL’S EDUCATIONAL

BACKGROUND

S.No Category No. of Respondents Percentage(%)

1 Strongly Agree 30 30%
2 Agree 25 25%
3 Neutral 25 25%
4 Disagree 15 15%
5 Strongly Disagree 5 5%
Total 100 100%

Source: Primary data

INTERPRETATION
The above tables shows the individual educational background. Here 30% of the
respondents said that they strongly agree 25% of respondents said that they agree another
25% of the respondents said they are neutral 15% of the respondents said they disagree and
5% of the respondents said that the strongly disagree.
TABLE NO – 11
OPINION ABOUT THE QUALITY OF FOODS SERVED IN THE COMPANY
CANTEEN
Percentage
S. No Category No. of Respondents
(%)

1 Highly Satisfied 9 9%
 2 Satisfied 10 10%

3 Neutral 30 30%

4 Dissatisfied 42 42%

5 Highly dissatisfied 8 8%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the satisfied with the quality of foods served in the company
canteen 9% of the respondents said that they are highly satisfied, 10% of the respondents
are satisfied, 30% of the respondents are neutral and a minimum of 8% respondents said
they are highly dissatisfied.
TABLE NO – 12
OPINION ABOUT THE SATISFACTION WITH SAFETY MEASURES
PROVIDED IN YOUR COMPANY
Percentage
S. No Category No. of Respondents
(%)

1 Highly Satisfied 5 5%

2 Satisfied 62 62%

3 Neutral 20 20%

4 Dissatisfied 8 8%

5 Highly Dissatisfied 5 5%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the satisfaction of the respondent safety measures provided
 Out of 100 respondents, 5% of the respondents they are Satisfied, 62% of them are
Neutral, 20% of the respondents are dissatisfied, 8% of them are dissatisfied and 5% of
the respondents are highly dissatisfied and highly Satisfied.
TABLE NO – 13
OPINION ABOUT THE RELATIONSHIP WITH THE EMPLOYERS CO
WORKERS

Percentage
S. No Category No. of Respondents
(%)

1 Excellent 32 32%

2 Good 28 28%

3 Fair 20 20%

4 Poor 15 15%

5 Very poor 5 5%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows that 32% of the respondents said excellent, 28% of the
respondents said good, 20% of the respondents said fair, 15% of the respondents said poor
and a minimum of 5% of the respondents said very poor.

TABLE NO – 14
OPINION ABOUT THE SATISFACTION WITH THE POLICY IN YOUR
FACTORY
Percentage
S. No Category No. of Respondents
(%)
 1 Highly Satisfied 12 12%

2 Satisfied 42 42%

3 Neutral 40 40%

4 Dissatisfied 6 6%

Total 100 100%

Source: Primary data

INTERPRETATION
The above table shows the satisfaction of the respondent with the policies in
their factory. Out of 100 respondents, 12% of the respondents are satisfied,42% of the
respondents are neutral, 40% of them are highly satisfied and 6% of the respondents are
dissatisfied.

TABLE NO -15

CLASSIFICATION ON THE FACILITIES PROVIDE IN THE COMPANY

S.No Category No. of Respondents Percentage %

1 Canteen 35 35%
2 Transport facilities 30 30%
3 Mineral water 20 20%
4 Lighting / illumination 15 15%
Total 100 100%

Sources: primary data

INTERPRETATION
 From the above table it is cleared that 35% of the respondents are satisfied with the
canteen facilities, 30% of the respondents are satisfied with the transport facilities, 20% of
the respondents are satisfied with the mineral water facilities, 15 % of the respondents are
satisfied with lighting / illumination
TABLE NO -15
CLASSIFICATION ON THE BASIS OF MOTIVATION IN YOUR COMPANY

S.No Category No. of Respondents Percentage(%)

1 Always 35 35%
2 Frequently 30 30%
3 Sometimes 10 10%
4 Rarely 15 15%
5 Never 10 10%
Total 100 100%

Source: Primary data

INTERPRETATION
From the above table it is clear that ,35% of the respondents said always, 30 % of
the respondents said frequently, 10% of the respondents said sometimes, 15 % of the
respondents rarely, 10% of the respondents said never.

TABLE NO -16
OPINION ABOUT THE PHYSICAL WORKING CONDITIONS

S.No Category No. of Respondents Percentage %

1 Very Good 40 40%
2 Good 20 20%
3 Poor 25 25%
4 Very Poor 15 15%
Total 100 100%
Sources: primary data

INTERPRETATION
From the above table it is clear that 40% of the respondents said very good, 20%
of the respondents said good, 25% of the respondents said poor, 15 of the respondents said
veer poor.

TABLE NO -17

OPINION ABOUT THE POSITIVE ROLE OF THE MANAGERS

S.No Category No. of Respondents Percentage (%)

1 Yes 45 45%
2 No 35 35%
3 Not sure 20 20%
Total 100 100%

Sources: primary data

INTERPRETATION
From the above table it is clear that 45% of the respondents said Yes, 35% of the
respondents said No, 20% of the respondents said Not sure.

TABLE NO -18
MAINTAIN REASONABLE BALANCE BETWEEN FAMILY LIFE AND WORK
LIFE

S.No Category No. of Respondents Percentage %

1 Strongly Agree 34 34%
 2 Agree 29 29%
3 Neutral 22 22%
4 Disagree 10 10%
5 Strongly Disagree 5 5%
Total 100 100%

Sources: primary data

INTERPRETATION

From the above table is clear that 34% of the respondents have strongly agrees
about to maintain the reasonable balance between family and work life, 29% of the
respondents have agreed, 22% of the respondents were neutral, 10% of the respondents
have disagreed and 5% of the respondents have strongly disagreed.
FINDINGS
 Mostly 100 respondent only 17% have an experience of 21 years.
 Maximum 38% of the respondents level of income for the workers.
 Maximum 52% of the respondents are normal opinion toward job.
 Maximum 62% of the respondents are good in working environment .
 Maximum 40% of the respondents are said frequently in providing equipment.
 Mostly 47% of the respondents are satisfied in the shift work
 Mostly 33% of the respondent are strongly agree in the proper schedule work .
 Maximum 46% of the respondents are satisfied in the reward system.
 Maximum 46% of the respondents are satisfied with the medical facilities .
 Majortly 30% of the respondent have strongly agree about the individuals educational
background .
 Maximum 42% of the respondents are dissatisfied with the food served .
 Majorty (62%) of the respondent are satisfied with the safety measures
 Maximum(32%) are said excellent in relationship with the employers and co-workers.
 Majority (42%) of the respondent are satisfied in the policies in your factory.
 Mostly (35%) of the respondents are canteen facilities provided in the company
 Maximum (35%) of the respondents are always motivation in your company
 Mostly (50%) of the respondents have “YES” about the “NO” overload of work.
  Majority (45%) of the respondent are “YES” with about the positive role of the models.
SUGGESTIONS

 I recommended to the personnel management to provide sufficient employees facilities like

drinking water, availability tools, materials and equipments.
 Most of the employees are not satisfied with quality of the food served in the factory.
 Some of the employees are not satisfied with the safety measures. So I recommended for
providing the sufficient safety measures to the employees.
 It may be understand that the few employees were not satisfied with the work place
relationship. So that the factory should develop the relationship to the employees
 I appeal to the management the company should provide opportunity to the employees to
share to share their valuable views and suggestions
CONCLUSION

In this study the areas causing satisfaction have been identified and some sutiable
measures recommended, it followed discount can be removed so as to enhance employees
satisfaction.

As far the researcher has studied, this is a a general positive note about the
employees job satisfaction SAKTHI SUGAR LIMITED, COIMBATORE.

. These has great relevance to the society and the management, when a worker is
fully satisfied the mental pressure becomes less and he will be contributing to the
organization and the nation. It also leads to a pleasant relationship with the family members.

IBLIOGRAPHY

Book:
 1. L.M.PRASAD, Human Resource Management Sultan Chand & Sons, Publishers, New
Delhi. Third Education – 2012.
2. C.R.Kothari – Research methodology Methods and Techniques, Wishwa Prakashan,
Second edition- 2010
Website:
 www.jobsatifaction.com
 www.tnpl.com
 www.google.com
 www.yahoo .com