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SV9500 - IP PHone End User Guide 3

This document provides instructions for using various features of the NEC UNIVERGE SV9500 phone system for business and hotel users. It outlines how to place internal and external calls, handle calls on hold, transfer calls, set up conference calls, and use other common phone features. It also includes a section that describes special hotel features like checking guests in and out of rooms, setting wake-up calls, and enabling or disabling call restrictions.

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Mavs Reginaldo
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432 views6 pages

SV9500 - IP PHone End User Guide 3

This document provides instructions for using various features of the NEC UNIVERGE SV9500 phone system for business and hotel users. It outlines how to place internal and external calls, handle calls on hold, transfer calls, set up conference calls, and use other common phone features. It also includes a section that describes special hotel features like checking guests in and out of rooms, setting wake-up calls, and enabling or disabling call restrictions.

Uploaded by

Mavs Reginaldo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NEC UNIVERGE SV9500

END USER FEATURE GUIDE


(BUSINESS AND HOTEL)

Digital Network Communications and Computers Inc


30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]
NEC UNIVERGE SV9500 FEATURE CHEAT SHEETS

 Lift Handset or Press Speaker


To Place An Internal Call
 Dial Extension Number

 Lift Handset or Press Speaker


 Dial “9”+ telephone number.
To Place An External or Trunk Call
 To end a call, just “hang up” and replace
handset or press Speaker.

Answering A Call  Lift Handset or Press Speaker

 While on a Call, Press Hold Key


 Line Key will flash
Placing A Call On Hold
Retrieving a Held Call:
 Press the flashing Line Key

 Press the Redial key


Redial  To scroll, press the Up or Down key
 To dial, press Speaker or # key

Blind Transfer
 While engaged on a call, press
Transfer key
 Dial the desired extension number
 Hang up to complete the call transfer

Automatic Transfer
 While engaged on a call, press
To Transfer a Call
Transfer key
 Dial the desired extension number
 Wait for an answer, then announce the
call
 Hang up to complete the call transfer
Or
 Press the flashing line key and return to
the original call

Digital Network Communications and Computers Inc


30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]
 While engaged with a call, press
Transfer key.
 Dial desired number to join in the
conference
Conference Calls
 Wait for an answer, then announce the
conference call
 Press Conf key softkey to activate
conference call.

 If a Called party is busy, press CB


softkey and replace the handset
 After the called party has finished his
Call Back / Trunk Queuing call, your extension will ring for the call
back
 Lift the handset and the called party’s
phone will ring

To Activate
 Lift handset or press Speaker
 Press FDA soft key + target extension
number
 Receive Service Set Tone then hang up
Call Forwarding - All Calls
To Cancel
 Lift handset or press Speaker
 Press FDA soft key to deactivate
feature

To Activate
 Lift handset or press Speaker
 Press FDB soft key + target extension
number
 Receive Service Set Tone then hang up
Call Forwarding Busy Line
To Cancel
 Lift handset or press Speaker
 Press FDB soft key to deactivate
feature

Digital Network Communications and Computers Inc


30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]
To Activate
 Lift handset or press Speaker
 Press FDA soft key + target extension
number
 Receive Service Set Tone then hang up
Call Forwarding No Answer
To Cancel
 Lift handset or press Speaker
 Press FDA soft key to deactivate
feature

 When a station within a pickup group is


Call Pickup Group ringing, lift handset and press Pick soft
key
 Call is connected

 When a station is ringing, lift handset


Call Pickup Direct and dial access code [*#] + ringing
extension number you want to pick-up.
 Call is connected

 Dial a Desired Extension ( Dterm or IP )


Voice Call  Press Voice soft key to virtually lift
called party’s handset and speak

 Press DND softkey to activate /


Do Not Disturb deactivate

Recall – Used to recall dial tone

Feature – Used to activate phone functions


such as terminal set-up or speed dials

Answer – When LED on this key lights up,


Dterm / IP Phone Fixed Keys
press key to answer a waiting call

Mic – Microphone for handsfree call

Menu – To Access call history, directory and


other phone settings

Digital Network Communications and Computers Inc


30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]
FEATURE CHEAT SHEET - HOTEL

Check In Room  Press Check In + Room Number

Check Out Room  Press Check Out + Room Number

Wake Up Call  Press Wake Up Call Set + Room


(Set) Number + Time (24H)

Wake Up Call  Press Wake Up Call Cancel + Room


(Cancel) Number

Do Not Disturb
 Press DND Set + Room Number
(Set)

Do Not Disturb
 Press DND Cancel + Room Number
(Cancel)

 Press Toll RSC button + Room number


+ RSC class:
01 = IDD / NDD / City Call
Out Going Trunk Restriction
02 = NDD / City Call
03 = City Calls only
15 = Restricted

 Press RR (SET) button + Room


Room to Room Restriction SET
Number

 Press RR (CNCL) button + Room


Room to Room Restriction CNCL
number

Digital Network Communications and Computers Inc


30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]
Digital Network Communications and Computers Inc
30/F Antel Global Corporate Center
cors. Julia Vargas and Meralco Aves.
Ortigas Center, Pasig City 1600
Voice : +632-6362888 Fax: +632-6383630
Email : [email protected]

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