CCST+Cybersecurity+Objecitve+Domain Cisco Final wCiscoLogo

Cisco Certified Support Technician: Cybersecurity
Objective Domains
The successful candidate has the foundational knowledge and skills necessary to demonstrate
cybersecurity skills. This test will be an entry point into the Cisco Certified program. The next
certification in the pathway is Cisco’s CyberOps.
This is a certification for entry-level cybersecurity technicians, students, interns, etc. The exam targets
secondary and immediate post-secondary students, including entry-level IT and cybersecurity
professionals. The successful candidates are qualified work-ready cybersecurity technicians with at least
150 hours of instruction and hands-on experience.
Objectives: CCST Cybersecurity

1. Essential Security Principles
1.1. Define essential security principles
• Vulnerabilities, threats, exploits, and risks; attack vectors; hardening; defense-in-
depth; confidentiality, integrity, and availability (CIA); types of attackers; reasons
for attacks; code of ethics
1.2. Explain common threats and vulnerabilities
• Malware, ransomware, denial of service, botnets, social engineering attacks
(tailgating, spear phishing, phishing, vishing, smishing, etc.), physical attacks, man
in the middle, IoT vulnerabilities, insider threats, Advanced Persistent Threat (APT)
1.3. Explain access management principles
• Authentication, authorization, and accounting (AAA); RADIUS; multifactor
authentication (MFA); password policies
1.4. Explain encryption methods and applications
• Types of encryption, hashing, certificates, public key infrastructure (PKI); strong vs.
weak encryption algorithms; states of data and appropriate encryption (data in
transit, data at rest, data in use); protocols that use encryption
2. Basic Network Security Concepts

2.1. Describe TCP/IP protocol vulnerabilities
• TCP, UDP, HTTP, ARP, ICMP, DHCP, DNS
2.2. Explain how network addresses impact network security
• IPv4 and IPv6 addresses, MAC addresses, network segmentation, CIDR notation,
NAT, public vs. private networks
2.3. Describe network infrastructure and technologies
• Network security architecture, DMZ, virtualization, cloud, honeypot, proxy server,
IDS, IPS
2.4. Set up a secure wireless SoHo network
• MAC address filtering, encryption standards and protocols, SSID
2.5. Implement secure access technologies
• ACL, firewall, VPN, NAC
3. Endpoint Security Concepts

3.1. Describe operating system security concepts
• Windows, macOS, and Linux; security features, including Windows Defender and
host-based firewalls; CLI and PowerShell; file and directory permissions; privilege
escalation
3.2. Demonstrate familiarity with appropriate endpoint tools that gather security
assessment information
• netstat, nslookup, tcpdump
3.3. Verify that endpoint systems meet security policies and standards
• Hardware inventory (asset management), software inventory, program
deployment, data backups, regulatory compliance (PCI DSS, HIPAA, GDPR), BYOD
(device management, data encryption, app distribution, configuration
management)
3.4. Implement software and hardware updates
• Windows Update, application updates, device drivers, firmware, patching
3.5. Interpret system logs
• Event Viewer, audit logs, system and application logs, syslog, identification of
anomalies
3.6. Demonstrate familiarity with malware removal
• Scanning systems, reviewing scan logs, malware remediation
4. Vulnerability Assessment and Risk Management

4.1. Explain vulnerability management
• Vulnerability identification, management, and mitigation; active and passive
reconnaissance; testing (port scanning, automation)
4.2. Use threat intelligence techniques to identify potential network vulnerabilities
• Uses and limitations of vulnerability databases; industry-standard tools used to
assess vulnerabilities and make recommendations, policies, and reports; Common
Vulnerabilities and Exposures (CVEs), cybersecurity reports, cybersecurity news,
subscription services, and collective intelligence; ad hoc and automated threat
intelligence; the importance of updating documentation and other forms of
communication proactively before, during, and after cybersecurity incidents; how
to secure, share and update documentation
4.3. Explain risk management
• Vulnerability vs. risk, ranking risks, approaches to risk management, risk mitigation
strategies, levels of risk (low, medium, high, extremely high), risks associated with
specific types of data and data classifications, security assessments of IT systems
(information security, change management, computer operations, information
assurance)
4.4. Explain the importance of disaster recovery and business continuity planning
• Natural and human-caused disasters, features of disaster recovery plans (DRP) and
business continuity plans (BCP), backup, disaster recovery controls (detective,
preventive, and corrective)
5. Incident Handling
5.1. Monitor security events and know when escalation is required
• Role of SIEM and SOAR, monitoring network data to identify security incidents
(packet captures, various log file entries, etc.), identifying suspicious events as they
occur
5.2. Explain digital forensics and attack attribution processes
• Cyber Kill Chain, MITRE ATT&CK Matrix, and Diamond Model; Tactics, Techniques,
and Procedures (TTP); sources of evidence (artifacts); evidence handling
(preserving digital evidence, chain of custody)
5.3. Explain the impact of compliance frameworks on incident handling
• Compliance frameworks (GDPR, HIPAA, PCI-DSS, FERPA, FISMA), reporting and
notification requirements
5.4. Describe the elements of cybersecurity incident response
• Policy, plan, and procedure elements; incident response lifecycle stages (NIST
Special Publication 800-61 sections 2.3, 3.1-3.4)

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What are the main objectives covered in the CCST Cybersecurity exam?

What are some common threats and vulnerabilities discussed?

Cisco Certified Support Technician: Cybersecurity

Objectives: CCST Cybersecurity

2. Basic Network Security Concepts

3. Endpoint Security Concepts

4. Vulnerability Assessment and Risk Management

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