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    Manage Pharmaceutical Services Curriculum

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    samuel merga
    This document outlines a pharmacy level IV module on managing pharmaceutical services. The module aims to provide learners with the knowledge, skills, and attitudes required to plan resource utilization, acquire resources, organize pharmaceutical services, and make informed decisions. Key topics covered include developing operational plans, setting performance indicators, recruiting staff, acquiring facilities and equipment, communicating roles and responsibilities, forming work teams, and using feedback to monitor decisions. The module contains 4 learning outcomes and describes the various contents that will be taught to achieve each outcome.

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    Manage Pharmaceutical Services Curriculum

    Uploaded by

    samuel merga
    71 views2 pages
    This document outlines a pharmacy level IV module on managing pharmaceutical services. The module aims to provide learners with the knowledge, skills, and attitudes required to plan resource utilization, acquire resources, organize pharmaceutical services, and make informed decisions. Key topics covered include developing operational plans, setting performance indicators, recruiting staff, acquiring facilities and equipment, communicating roles and responsibilities, forming work teams, and using feedback to monitor decisions. The module contains 4 learning outcomes and describes the various contents that will be taught to achieve each outcome.

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    Manage Pharmaceutical services curriculum

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    This document outlines a pharmacy level IV module on managing pharmaceutical services. The module aims to provide learners with the knowledge, skills, and attitudes required to plan resource utilization, acquire resources, organize pharmaceutical services, and make informed decisions. Key topics covered include developing operational plans, setting performance indicators, recruiting staff, acquiring facilities and equipment, communicating roles and responsibilities, forming work teams, and using feedback to monitor decisions. The module contains 4 learning outcomes and describes the various contents that will be taught to achieve each outcome.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    71 views2 pages

    Manage Pharmaceutical Services Curriculum

    Uploaded by

    samuel merga
    This document outlines a pharmacy level IV module on managing pharmaceutical services. The module aims to provide learners with the knowledge, skills, and attitudes required to plan resource utilization, acquire resources, organize pharmaceutical services, and make informed decisions. Key topics covered include developing operational plans, setting performance indicators, recruiting staff, acquiring facilities and equipment, communicating roles and responsibilities, forming work teams, and using feedback to monitor decisions. The module contains 4 learning outcomes and describes the various contents that will be taught to achieve each outcome.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    TVET-PROGRAMME TITLE: Pharmacy Level IV

    MODULE TITLE: Managing Pharmaceutical Services


    MODULE CODE: HLT PHS4 M08 02 22
    1. Plan resource utilization
    1.1. Pharmaceutical information for use in operational plans are collected, analyzed and
    organized.
    1.2. Operational plans are used to contribute for the achievement of the organization’s
    performance/business plan.
    1.3. Key performance indicators are developed within operational plans.
    1.4. Contingency plans are prepared in the event that initial plans need to be varied.
    2. Acquire resources
    2.1. Pharmacy professionals are recruited and/or inducted within the organization’s
    human resource management policies and practices
    2.2. Pharmaceutical resources and services are acquired within the organization’s
    polices, practices and procedures
    3. Organize Pharmaceutical services.
    3.1 Expectations, roles and responsibilities are communicated in a way which
    encourages individuals/teams to take responsibility for their work
    3.2 Individual’s/team’s efforts and contributions are encouraged, and rewarded
    3.3 Ideas and information have received the acceptance and support of colleagues
    4. Make informed decisions
    4.1. Information relevant to the issue(s) under consideration are gathered and
    organized.
    4.2. Individuals/teams have participated actively in the decision making processes.
    4.3. Options are examined and their associated risks assessed to determine preferred
    course(s) of action
    4.4. Decisions are timely communicated clearly to individuals and/or teams
    4.5. Plans to implement decisions are prepared and agreed by relevant
    individuals/teams
    4.6. Feedback processes are used effectively to monitor the Implementation and impact
    of decisions.
    TVET-PROGRAMME TITLE: Pharmacy Level IV
    MODULE TITLE: Managing Pharmaceutical Services
    MODULE CODE: HLT PHS4 M08 02 22
    NOMINAL DURATION: 120 Hours
    MODULE DESCRIPTION: This module deals with the proper knowledge, skills and
    attitude required to implement an operational plan; organize it and lead pharmaceutical
    services.
    LEARNING OUTCOMES At the end of the module the learner will be able to: LO1. Plan
    resource utilization LO2. Acquire resources LO3. Organize Pharmaceutical services. LO4.
    Make informed decisions

    MODULE CONTENTS: LO1. Plan Resource Utilization


    1.1 Definition and importance of planning
    1.2 Preparing operational work plan
    1.3 Contingency plans
    1.4 Setting performance indicators
    LO2. Acquire Resources
    2.1 Human resources for pharmacy service
    2.1.1 Staff recruitment
    2.1.2 Induction for new employee
    2.1.3 Staff motivation and retention mechanisms
    2.1.4 National polices and guidelines on human resource recruitment and retention
    2.2 Financial resources.
    2.3 Other resources for pharmacy services
    2.3.1 Physical facilities for pharmacy services
    2.3.1.1 Standards for drug retail outlets
    2.3.1.2 Standards for pharmaceutical warehouse
    2.3.2 Tools and equipment for running dispensary services
    2.3.3 Tools and equipment for running pharmaceutical warehouse

    LO3. Organizing Pharmaceutical Services


    3.1 Preparing and communicating job descriptions
    3.2 Role and responsibility of Pharmacy services
    3.2.1 Introduction to Hospital services
    3.2.2 Hospital Pharmacy Service
    3.2.2.1 Dispensing services
    3.2.2.2 DIC
    3.2.2.3 Compounding
    3.2.2.4 Drug supply service
    3.2.3 Drug and Therapeutic Committee
    3.2.4 Community Pharmacy Service
    3.3 Forming and leading pharmacy work team
    3.4 Motivating and rewarding teams/individuals

    LO4. Making Informed Decisions


    4.1 Collecting information for decision making
    4.1.1 Work plan monitoring and evaluation
    4.1.2 Staff performance evaluations
    4.1.3 Conducting customer satisfaction survey
    4.2 Participating teams in decision making
    4.3 Communicating decisions
    4.4 Providing and receiving feedbacks

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