Cisco Error Messages 1
Cisco Error Messages 1
Volume 1 of 2
Release 12.2
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Audience xiii
AP Messages SEM1-46
AT Messages SEM1-59
CI Messages SEM1-191
FB Messages SEM1-375
FM Messages SEM1-395
FR Messages SEM1-400
HD Messages SEM1-455
IF Messages SEM1-492
IP Messages SEM1-502
NP Messages SEM1-704
Glossary of Acronyms
Index
This chapter discusses the objectives, audience, organization, and conventions of Cisco IOS software
documentation. It also provides sources for obtaining documentation from Cisco Systems.
Documentation Objectives
Cisco IOS software documentation describes the tasks and commands necessary to configure and
maintain Cisco networking devices.
Audience
The Cisco IOS software documentation set is intended primarily for users who configure and maintain
Cisco networking devices (such as routers and switches) but who may not be familiar with the tasks,
the relationship between tasks, or the Cisco IOS software commands necessary to perform particular
tasks. The Cisco IOS software documentation set is also intended for those users experienced with
Cisco IOS software who need to know about new features, new configuration options, and new software
characteristics in the current Cisco IOS software release.
Documentation Organization
The Cisco IOS software documentation set consists of documentation modules and master indexes. In
addition to the main documentation set, there are supporting documents and resources.
Documentation Modules
The Cisco IOS documentation modules consist of configuration guides and corresponding command
reference publications. Chapters in a configuration guide describe protocols, configuration tasks, and
Cisco IOS software functionality and contain comprehensive configuration examples. Chapters in a
command reference publication provide complete Cisco IOS command syntax information. Use each
configuration guide in conjunction with its corresponding command reference publication.
Note The abbreviations (for example, FC and FR) next to the book icons are page designators,
which are defined in a key in the index of each document to help you with navigation. The
bullets under each module list the major technology areas discussed in the corresponding
books.
Master Indexes
Two master indexes provide indexing information for the Cisco IOS software documentation set:
an index for the configuration guides and an index for the command references. Individual books also
contain book-specific indexes.
The master indexes provide a quick way for you to find a command when you know the command name
but not which module contains the command. When you use the online master indexes, you can click
the page number for an index entry and go to that page in the online document.
Document Conventions
Within Cisco IOS software documentation, the term router is generally used to refer to a variety of Cisco
products (for example, routers, access servers, and switches). Routers, access servers, and other
networking devices that support Cisco IOS software are shown interchangeably within examples. These
products are used only for illustrative purposes; that is, an example that shows one product does not
necessarily indicate that other products are not supported.
The Cisco IOS documentation set uses the following conventions:
Convention Description
^ or Ctrl The ^ and Ctrl symbols represent the Control key. For example, the key combination ^D or Ctrl-D
means hold down the Control key while you press the D key. Keys are indicated in capital letters but
are not case sensitive.
string A string is a nonquoted set of characters shown in italics. For example, when setting an SNMP
community string to public, do not use quotation marks around the string or the string will include the
quotation marks.
Convention Description
boldface Boldface text indicates commands and keywords that you enter literally as shown.
italics Italic text indicates arguments for which you supply values.
[x] Square brackets enclose an optional element (keyword or argument).
| A vertical line indicates a choice within an optional or required set of keywords or arguments.
[x | y] Square brackets enclosing keywords or arguments separated by a vertical line indicate an optional
choice.
{x | y} Braces enclosing keywords or arguments separated by a vertical line indicate a required choice.
Nested sets of square brackets or braces indicate optional or required choices within optional or
required elements. For example:
Convention Description
[x {y | z}] Braces and a vertical line within square brackets indicate a required choice within an optional element.
Convention Description
screen Examples of information displayed on the screen are set in Courier font.
boldface screen Examples of text that you must enter are set in Courier bold font.
< > Angle brackets enclose text that is not printed to the screen, such as passwords.
! An exclamation point at the beginning of a line indicates a comment line. (Exclamation points are also
displayed by the Cisco IOS software for certain processes.)
[ ] Square brackets enclose default responses to system prompts.
The following conventions are used to attract the attention of the reader:
Caution Means reader be careful. In this situation, you might do something that could result in
equipment damage or loss of data.
Note Means reader take note. Notes contain helpful suggestions or references to materials not
contained in this manual.
Timesaver Means the described action saves time. You can save time by performing the action
described in the paragraph.
Obtaining Documentation
The following sections explain how to obtain documentation from Cisco Systems.
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM
package, which is shipped with your product. The Documentation CD-ROM is updated monthly and
may be more current than printed documentation. The CD-ROM package is available as a single unit or
through an annual subscription.
Ordering Documentation
Cisco documentation is available in the following ways:
• Registered Cisco Direct Customers can order Cisco product documentation from the Networking
Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
• Registered Cisco.com users can order the Documentation CD-ROM through the online
Subscription Store:
http://www.cisco.com/go/subscription
• Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North
America, by calling 800 553-NETS (6387).
Documentation Feedback
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments
electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you
complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to [email protected].
To submit your comments by mail, use the response card behind the front cover of your document, or
write to the following address:
Cisco Systems
Attn: Document Resource Connection
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We appreciate your comments.
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You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com,
go to the following URL:
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If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com
registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC
Web Site.
This publication lists and describes Cisco IOS system error messages. The system software sends these
error messages to the console (and, optionally, to a logging server on another system) during operation.
Not all system error messages indicate problems with your system. Some are purely informational, and
others may help diagnose problems with communications lines, internal hardware, or the system
software.
This manual also includes error messages that appear when the system crashes.
Additional Resources
The Cisco Technical Assistance Center (TAC) has made available to all registered users an online tool,
the Cisco IOS Error Message Decoder, for researching and resolving error messages.
All you have to do is copy an error message or a command output from your screen and paste it into the
appropriate text fields of the tool. Within moments, the tool responds with an interpretation of your text.
The Cisco IOS Error Message Decoder makes it easy for you to distinguish between error messages that
are purely informational and those that alert you to potential problems. This tool provides you with an
explanation of the error message, a recommended action, and links to suggested online Cisco technical
support resources. For help with researching and resolving your Cisco IOS error messages, try out the
new Cisco IOS Error Message Decoder tool at
http://www.cisco.com/support/Errordecoder/error-decoder.html.
Note You can also view online system error messages that pertain to Cisco IOS Release 12.2-based
releases. See the Cisco IOS System Error Messages for 12.2.
FACILITY is a code consisting of two or more uppercase letters that indicate the facility to which the
message refers. A facility can be a hardware device, a protocol, or a module of the system software.
Table 1 lists the system facility codes.
SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the
number, the more serious the situation. Table 2 lists the severity levels.
MNEMONIC is a code that uniquely identifies the error message.
Message-text is a text string describing the condition. This portion of the message sometimes contains
detailed information about the event, including terminal port numbers, network addresses, or addresses
that correspond to locations in the system memory address space. Because the information in these
variable fields changes from message to message, it is represented here by short strings enclosed in
square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 3 lists the
representations of variable fields and the type of information in them.
The following is a sample system error message:
%LINK-2-BADVCALL: Interface [chars], undefined entry point
Some error messages also indicate the card and slot reporting the error. These error messages begin with
a percent sign (%) and are structured as follows:
%CARD-SEVERITY-MSG:SLOT %FACILITY-SEVERITY-MNEMONIC: Message-text
CARD is a code that describes the type of card reporting the error. VIP and FEIP are possible card types.
MSG is a mnemonic that indicates that this is a message. It is always shown as MSG.
SLOT indicates the slot number of the card reporting the error. It is shown as SLOT followed by a number
(for example, SLOT5).
Note The prepended portion of the error message (%CARD-SEVERITY-MSG:SLOT) is not shown in the error
message listings in this manual.
Code Facility
AAAA TACACS+ authentication, authorization, and accounting security
ACLMERGE Access control list merge
ADJ Adjacency subsystem
AIP ATM Interface Processor
ALARM Telco chassis alarm related
ALC ATM line card (ALC)
ALIGN Memory optimization in Reduced Instruction Set Computer (RISC)
processor
ALPS Airline Protocol Support
AMD79C971_FE Am79C971 Fast Ethernet device driver
AMDP2_FE AMDP2 Ethernet and Fast Ethernet
AP Authentication Proxy (AP)
ARAP Apple Remote Access Protocol (ARAP)
AS5400 Cisco AS5400 platform
AS5400_ENVM Cisco AS5400 environmental monitor
ASPP Asynchronous Security Protocol (ASPP)
AT AppleTalk (AT)
ATM Asynchronous Transfer Mode
ATMCES ATM access concentrator PCI port adapter driver
Code Facility
ATMCORE ATM core
ATMOC3 ATM OC-3 network module
ATMPA ATM port adapter
ATMSIG ATM signaling subsystem
ATMSSCOP ATM Service Specific Connection Oriented Protocol (SSCOP)
AUTORP PIMv2 AUTORP
BAP PPP Bandwidth Allocation Protocol (BAP)
BCM3220 Cable modem MAC controller interface
BGP Border Gateway Protocol
BIT Dynamic bitlist
BRI ISDN Basic Rate Interface
BRIMUX Cisco AS5200 BRIMUX board
BSC Binary Synchronous Communications protocol
BSTUN Block serial tunneling (BSTUN)
C1400_PCI Protocol control information (PCI) bus for Cisco 1400 platform
C1600 Cisco 1600 platform
C1700 Cisco 1700 platform
C1700_EM Cisco 1700 VPN module hardware accelerator for IP security
C2600 Cisco 2600 platform
C2600_MAINBOARD_ MPC860 quad integrated communications controller for the Cisco 2600
ASYNC_PQUICC platform
C29ATM Catalyst 2900XL ATM module
C2KATM Catalyst 2820 ATM module
C3600 Cisco 3600 platform
C4GWY_DSPRM DSP Resource Manager
C542 Voice driver for modular access routers
C54X VoIP driver
C54x VoIP DSP driver
C5RSP Cisco Catalyst 5000 platform
C6KENV Cisco Catalyst 6000 environmental system
C6KPWR Cisco Catalyst 6000 power control system
C6MSFC C6MSFC (Draco)
C6SUP C6SUP-specific
C7200_TDM Cisco 7200 midplane TDM bus
CAIM Compression Advanced Interface Module (CAIM)
CALL_CONTROL Call control
CALL_MGMT Call management subsystem
Code Facility
CALLPROG Call progress notification subsystem
CALLRECORD Modem Call Record
CALLTRKR Call Tracker subsystem
CARRIER DFC carrier
CASA Cisco Appliance and Services Architecture (CASA)
CBUS ciscoBus controller
CCH323 Call Control for H323
CCPROXY H323 proxy
CDM Cable Data Modem subsystem
CDP Cisco Discovery Protocol (CDP)
CE3 CE3 port adapter (CE3)
CES Circuit Emulation Service (CES)
CHOPIN Cisco Chopin
CHOPIN_ Chopin Main Board Asynchronous driver
MAINBOARD_
ASYNC_PQII
CI Cisco 7500 platform chassis interface
CIPDUMP CIP core dump
CIRRUS CD2430 asynchronous controller
CIRRUS_PM Slow-speed asynchronous/synchronous port module
CLEAR Clear facility
CLNS OSI Connectionless Network Service
CLOCKSW Cisco 6400 network clocking
CLS Cisco link services (CNS)
CLSDR Cisco link services (CNS) driver
CM622_CM155 ATM OC12 and QOC3 line card driver
CMAPP Call Manager application
CMCC Cisco Mainframe Channel Connection interfaces
CM_DSPRM Digital Signal Processor Resource Manager (DSPRM)
CM_MONITOR UBR900 Cable Access Router Personal Monitor
CNS_AGENT_ Cisco Network Service (CNS) Configuration Change Agent
CFGCHG
CNSES Cisco Network Services Event Service client
COMP Point-to-point compression
CONTROLLER Controller
COT Continuity test (COT)
CPAD Compression service adapter (CSA)
Code Facility
CPM Combo Port Module (CPM) device driver
CRYPTO Encryption
CSM Call switching module
CSM_VOICE Call switching mode (CSM) voice subsystem
CT3 Channelized T3 (CT3) port adapter
CTRC Cisco Transaction Connection
CWAN_ATM Constellation WAN ATM
CWANLC Constellation WAN line card
CWANLC_ATM Constellation WAN ATM Route Processor driver
CWAN_RP Constellation WAN ATM Route Processor driver
CWPA Route Processor for Constellation Supervisor router module
CWTLC Constellation Supervisor router module line card
CWTLC_ATM ATM line card for Constellation Supervisor router module
DBCONN Database Connection
DBUS Data bus
DCU ATM access concentrator PCI port adapter
DEC21140 DEC21140 Fast Ethernet controller
DFC Dial feature card
DFC_CARRIER Dial feature card carrier
DHCPD Dynamic Host Configuration Protocol (DHCP) server
DIALER Dial-on-demand routing
DIALPEER_DB Dial peer configuration
DIALSHELF Dial shelf messages
DIRECTOR Director server
DLC Data-link control
DLSWC Data-link switching (DLSw)
DLSWMasterSlave Data-link switching (DLSw) core
DLSWP Data-link switching (DLSw) peer module
DMA Direct memory access
DMTDSL Digital/discrete multitone digital subscriber line (DMTDSL)
DNET DECnet
DNSSERVER Domain Name System (DNS) server
DPM AS5200 T1 BRIMUX
DRIP Duplicate Ring Protocol
DRP Director Response Protocol
DRVGRP Interface driver
Code Facility
DSC Dial shelf controller (DSC)
DSCC4 DSCC4 driver
DSCCLOCK Dial shelf controller (DSC) clock
DSC_ENV Cisco AS5800 environment monitor
DSCEXTCLK Dial shelf controller (DSC) clock
DSCREDCLK Dial shelf controller (DSC) redundancy clock
DSC_ Cisco AS5800 dial shelf controller (DSC) redundancy
REDUNDANCY
DSI Cisco AS5800 dial shelf interconnect board
DSIP Distributed system interconnect protocol
DSIPPF Nitro Interconnect Protocol
DS_MODEM FB modem card
DSPDD Digital Signal Processor Device Driver (DSPDD)
DSPRM Digital Signal Processor Device Driver (DSPDD)
DSPU Downstream physical unit
DS_TDM Dial shelf time-division multiplexing
DSX0 CT1 RBS time slot status
DSX1 Channelized E1 (Europe) and T1(US) telephony standard
DTP Dynamic Trunking Protocol filtering
DUAL Enhanced Interior Gateway Routing Protocol
DVMRP Distance Vector Multicast Routing Protocol
E1T1_MODULE E1T1 module
EC Port Aggregation Protocol
EGP Exterior Gateway Protocol
EHSA Cisco 6400 Enhanced High System Availability (EHSA)
ENSP Enhanced Network Services Provider (ENSP)
ENT_API Entity MIB API
ENVM Environmental monitor
ENV_MON Cisco 12000 environmental monitor
EPAD Encryption port adapter driver (EPAD)
ESWITCH Ethernet switch port adapter
ETHERNET Ethernet for the C1000 series
EVENT Event MIB
EXPRESSION Expression MIB
FABRIC Fabric Interface ASIC (FIA)
FALLBACK VoIP fallback
FAN Fan
Code Facility
FASTBLK Fast Block
FB Cisco AS5800 feature board
FB_COREDUMP Feature board core dump
FBINFO Cisco AS5800 feature board crash information subsystem
FDDI Fiber Distributed Data Interface (FDDI)
FECPM Fast Ethernet (FE) Combination Port Module (CPM) device driver
FIB IP Cisco Express Forwarding (CEF) radix tree
FILESYS File system
FLASH Flash nonvolatile memory
FM Feature Manager (FM)
FPGA LS1010 chip-specific
FR Frame Relay
FREEDM CT3 trunk card Freedm
FR_ELMI Frame Relay enhanced Local Management Interface
FR_FRAG Frame Relay Fragmentation
FR_LMI Frame Relay Local Management Interface
FS_IPHC Fast IP Header Compression
FTC_TRUNK Cisco 3801 platform
FTPSERVER FTP server processes
FTSP Fax Telephony Service Provider subsystem
FW Inspection subsystem
FX1000 FX1000 Gigabit Ethernet controller
GK GK-H.323 Gatekeeper
GLCFR Internet router
GPRSFLTMG Global Packet Radio Service Fault Management
GPRSMIB Global Packet Radio Service MIB
GRIP Xerox Network Systems (XNS) Routing Protocol
GRP Gigabit Route Processor
GRPGE Gigabit Ethernet Route Processor (RP)
GRP_OC12_CH_DS3 Gigabit Route Processor (GRP) driver
GRPPOS POS Route Processor
GSR_ENV Internet router environment monitor
GSRIPC Internet router IPC service routines
GT64010 GT64010 DMA controller driver
GTP GPRS Tunnel Protocol
HAWKEYE Token Ring PCI port adapter
Code Facility
HD HD64570 serial controller
HDV High Density Voice (HDV) driver
HDX Half-duplex (HDX) finite state machines (FSM)
HEARTBEAT Heartbeat
HMM_ASYNC Hex modem network module asynchronous driver
HOOD LAN controller 100VG-AnyLAN interface
HP100VG 100VG-AnyLAN port adapter driver
HTSP Analog voice hardware adaptation layer software
HUB Cisco Ethernet hub
HW_VPN Encryption Advanced Interface Module (EAIM)
I82543 Intel 82543 Ethernet/Fast Ethernet/Gigabit Ethernet controller
IBM2692 IBM Token Ring chipset
ICC Inter-Card Communication
IDMGR ID manager
IDS IP datagram subsystem (IDS)
IDTATM25 IDT ATM25 network module
IF Interface
IFS Cisco IOS file system
IGRP Interior Gateway Routing Protocol
ILACC ILACC driver
IMA Inverse multiplexing over ATM (IMA)
INTERFACE_API Binary API for the interface descriptor block
IOCARD I/O card-specific
IP Internet Protocol
IPA Intelligent port adapter
IPACCESS IP security
IPC Interprocess communication
IPCGRP Route Processor (RP) interprocess communication (IPC)
IPCLC Internet router line card interprocess communication
IPC_RPM Interprocess communication (IPC)
IPC_RSP_CBUS Interprocess communication ciscoBus (CBUS)
IPFAST IP fast switching
IPFLOW IP flow
IPM_C54X Voice over IP (VoIP) driver
IPMCAST Cisco 12000 Series Internet router line card IP multicast
IPM_DSPRM Digital Signal Processor (DSP) Resource Manager
Code Facility
IPM_NV_EEPROM Integrated port module NVRAM driver
IPMOBILE IP Mobility
IPRT IP routing
IP_SNMP Simple Network Management Protocol specific to IP
IPX Novelle Internetwork Packet Exchange Protocol (IPX)
ISA Integrated Services Adapter (ISA)
ISDN Integrated Services Digital Network (ISDN)
IVR Interactive Voice Response (IVR)
KERBEROS Voice over IP (VoIP) for Cisco AS5800
KINEPAK Voice over IP (VoIP) for Cisco AS5800
L2CAC Layer 2 CAC
L2R L2RLY
L3_MGR Layer 3 manager
LANCE Local Area Network Controller Ethernet
LANE LAN Emulation
LANMGR IBM LAN Network Manager
LAPB X.25 Link Access Procedure, Balanced
LAPP_OFF Fax offramp calls
LAPP_ON_MSGS Fax onramp calls
LAT DEC local-area transport
LC Line card (LC)
LCB Line Control Block (LCB) event process
LCCEF ATM Cisco Express Forwarding (CEF) adjacency
LCCOREDUMP Line card core dump subsystems
LCFE Fast Ethernet line card (LC) driver
LCGE Gigabit Ethernet line card (LC) driver
LCINFO Line card crash information subsystem
LCLOG Internet router line card logger subsystem
LCOC12_CH_DS3 Internet router OC-12-channelized-to-D3 line card
LCPLIM Line card physical layer interface module
LCPOS Packet over SONET (POS) line card driver
LES_FDDI LAN Emulation Server/Fiber Distributed Data Interface
LEX LAN extension
LIBT2F Text to fax library
LIBTIFF Tagged Image File Format (TIFF) library
LINECARD Node Route Processor (NRP) line card
Code Facility
LINEPROTO Line Protocol
LINK Data link
LLC Logical Link Control (LLC), type 2
LLIST Linked list facility
LNMC LAN network manager
LPD Line printer daemon
LSS LS Switching error message definition
M32X M32X Basic Rate Interface trunk card
MAILBOX ChipCom mailbox support
MBRI Multi-BRI port modules
MBUS Maintenance bus (MBus)
MBUS_SYS Maintenance bus (MBus) system
MC3810_DSX1 MC3810 DSX1 subsystem
MCAST Layer 2 multicast
MDS Multicast distributed switching
MEMSCAN Memory scan
MGCP Media Gateway Control Protocol
MGCP_APP Media Gateway Control Protocol application-specific
MICA Modem ISDN Channel Aggregation (MICA)
MIF68840 PCI MC68840 FDDI port adapter
MIMIC MCOM integrated modem network modules
MISTRAL Mistral ASIC
MK5 MK5025 serial controller
MMODEM Integrated modem network module
MODEM Router shelf modem management
MODEMCALL Modem Call Record
RECORD
MODEM_HIST Router shelf modem history and tracing
MODEM_NV Modem NVRAM
MPA68360 VIP Multi-channel Port Adapter
MPLS_ATM_TRANS ATM Transport over MPLS
MPLS_TE Label Switch Path (LSP) tunnel
MPLS_TE_PCALC MPLS TE path calculation facility
MPOA Multiprotocol over ATM (MPOA)
MROUTE Multicast route
MSDP Multicast Source Discovery Protocol
MSPI Mail Service Provider
Code Facility
MUESLIX Mx serial application-specific integrated circuit (ASIC)
MXT_FREEDM 8PRI/4T board
NBAR Network-based application recognition (NBAR)
NET_SERV Networking Services
NETWORK_CLOCK_ Network clock synchronization
SYNCHRONIZATION
NHRP Next Hop Resolution Protocol
NIM Network interface module
NP NextPort (NP)
NP_BS NextPort (NP) Bootstrap and Crash Monitor
NP_EST NextPort (NP)
NP_MD NextPort modem driver
NP_MM NextPort module manager
NP_SPE_DS NextPort Dial Shelf Service Processing Element (SPE) Manager
NP_SSM NextPort Session and Service Manager
NRP Network Routing Processor (NRP)
NSE Network services engine
NSP Network Switch Processor (NSP)
NSP_APS Cisco 6400 node switch processor (NSP)
NSPINT Network switch processor (NSP) interrupt infrastructure
NSP_OIR Cisco 6400 online insertion and removal (OIR)
OIR Online insertion and removal (OIR)
OOBP Out-of-band port (OOBP)
OSPF Open Shortest Path First (OSPF)
PA Port adapter
PAD X.25 packet assembler/disassembler
PAMMBOX Platform-independent PAM mailbox serial interface
PARSER Parser
PERUSER PPP per-user configuration
PF Protocol filtering
PGM Pragmatic General Multicast (PGM)
PGMHOST Pragmatic General Multicast (PGM) host module
PIM Protocol Independent Multicast
PLATFORM Platform-specific
PM Port Manager
PM_MODEM_HIST Modem history and tracing
PM_MODEM_MAINT Modem maintenance
Code Facility
PNNI Private Network-Network Interface
PORT Port Management
POSDW Packet over SONET double-wide PCI port adapter driver
POSLC Packet over SONET line card
POT1E1 Versatile Interface Processor (VIP) multichannel port adapter
POTS Plain old telephone service (POTS)
PPP Point-to-Point Protocol (PPP)
PQII MPC860 quad integrated communications controller
PQUICC MPC860 quad integrated communications controller
PQUICC_ASYNC Asynchronous MPC860 quad integrated communications controller
PQUICC_ASYNC_ Integrated Port Module Asynchronous Driver
NOMEM
PQUICC_ETHER Ethernet MPC860 quad integrated communications controller
PQUICC_ Ethernet MPC860 quad integrated communications controller
ETHERNET
PQUICC_FE Fast Ethernet MPC860 quad integrated communications controller
PQUICC_SERIAL Serial MPC860 quad integrated communications controller
PS Power supply
PV Private VLAN
PW_WATCHER Portware Watcher
PXF Parallel eXpress Forwarding
QA Queue and accumulator
QEM QEM driver
QLLC Qualified Logical Link Control
QM Quality of service
QUICC MC68360 quad integrated communications controller
QUICC_ASYNC Asynchronous MC68360 quad integrated communications controller
QUICC_ETHER Ethernet MC68360 quad integrated communications controller
QUICC_SERIAL Serial MC68360 quad integrated communications controller
RAC Ring Access Controller
RADIO Radio driver
RADIO_DRIVER Radio driver
RADIUS RADIUS
RADIX Radix
RAIKO RAIKO-based feature board
RCMD Remote command
Regen Cisco optical regenerator
Code Facility
Regen_MAINBOARD_ Asynchronous MPC860 quad integrated communications controller for
ASYNC_PQUICC the Cisco optical regenerator
REGISTRY Registry
RESOURCE_MON Resource monitor subsystem
RESYNCH Route Processor Module (RPM) resynchronization process
RIP IP Routing Information Protocol (RIP)
RLM Redundant Link Manager (RLM)
RM Resource Manager
ROUTEMAP_IPC Route map interprocess communication (IPC)
RPA Resource Pool Allocation (RPA)
RPC Remote Procedure Call
RPM Route Processor Module (RPM)
RP_MLP Distributed Point-to-Point Protocol (PPP) Multilink
RPM_VIRTUAL_ RPM virtual port
PORT
RPS Redundant power system
RSP Route Switch Processor
RSRB Remote source-route bridging
RS_TDM Router shelf time-division multiplexing
RTT Round trip time monitor
RUDP Reliable User Datagram Protocol
S4T68360 Four-port synchronous serial adapter based on the 68360 processor
SARMGR Segmentation and reassembly (SARMGR)
SCCP Signaling connection control part
SCHED Scheduler
SCP Downstream physical unit (DSPU)
SDLC Synchronous Data Link Control
SDLLC Synchronous Data Logical Link Control (SDLLC) Logical Link Control
Type 2 (LLC2) translation
SEC IP security
SERVICE_MODULE Service module
SGBP Stack Group Bidding Protocol
SGCP Simple Gateway Control Protocol (SGCP)
SGCP_APP Simple Gateway Control Protocol (SGCP) application-related
SHELF Router shelf
SIGSM Signaling Service Manager
SLB Server load balancing
Code Facility
SLB_DFP Server Load Balancing Dynamic Feedback Protocol agent
SLIP Serial Line Internet Protocol
SLOTDUMP Slot dump
SM State machine (SM)
SMF Software MAC Filter
SMRP Simple Multicast Routing Protocol
SNAPSHOT Snapshot dial-on-demand routing
SNASW Systems Network Architecture (SNA) Switching Services
SNMP Simple Network Management Protocol (SNMP)
SNMP_MGR Simple Network Management Protocol (SNMP) proxy
SOI Simple Network Management Protocol (SNMP) over interprocess
communication (IPC)
SONET Synchronous Optical Network
SONETMIB Synchronous Optical Network Management Information Base
SONICT SONIC Ethernet interface-related
SPAN Spanning Tree Protocol
SPANTREE Spanning Tree
SPANTREE_FAST Spanning Tree Fast Convergence
SPARC 3800 SPARC coprocessor subsystem
SPE Service Processing Element (SPE)
SRCP_APP Simple Resource Coordination Protocol (SRCP) application
SRP Spatial Reuse Protocol (SRP)
SSE Silicon switching engine
SSH Secure Shell (SSH) Protocol
SSRP SONET/SDH based SRP Double Wide PCI port adapter driver
STANDBY Hot Standby Router Protocol (HSRP)
STUN Serial tunneling
SUBSYS Software subsystems
SW56 Switch 56K
SWITCH Switch interface
SW_VLAN Virtual LAN (VLAN) manager
SYS Operating system
SYSCTLR System controller subsystem
SYSLOG_SERVER Syslog-server file system routines
SYSMGT_RPC System management
T1E1SUNI PAM port driver
TAC Terminal Access Controller Access Control System
Code Facility
TAGCON Tag distribution and control
TAGCOS Tag switching class of service
TBRIDGE Transparent bridging
TCATM ATM TAG control
TCP Transmission Control Protocol
TDM Time-division multiplexing (TDM)
TDM_CLOCK_ Time-division multiplexing (TDM) frame clock
SYNCHRONIZATION
TDP Tag Distribution Protocol
TESTPA TestPA port adapter
TFIB Tag Forwarding Information Base
TI1570 PCI/TI1570-based ATM port adapter
TIB Tag Information Base
TIGER Error-correcting code (ECC) and parity-related
TLV EEPROM
TMQ Inbound terminal port queuing
TN Telnet
TN3270 TN3270 protocol
TR Token Ring
TRUNK E1/T1 trunk card
TRUNK_CLOCK AS5400 clocking
TRUNK_DFC Trunk dial feature card
TSP Tag-switched path (TSP)
TTY Tty-related for all platforms
TTYDRIVER Router shelf asynchronous driver
TUN Tunnel
TXCONN Cisco Transaction Connection (CTRC)
UBR7200 Cable modem termination system
UCODE Microcode
UDLD UniDirectional Link Detection (UDLD) protocol
UNIX UNIX
UTIL Utility
VFC Voice over IP (VoIP)
VINES Banyan VINES
VIP Versatile Interface Processor
VIPMLP Multilink PPP
VOICE_FSM MC3810 voice FSM subsystem
Code Facility
VOICE_RC MC3810 voice resource subsystem
VOIPAAA VoIP AAA
VPA Voice port adapter
VPD ATM CES (Voice Processor Deck) driver
VPDN Virtual Private Dialup Networking
VSI_M Virtual Switch Interface (VSI) master
VTSP Voice Telephony security parameter index (SPI)
WCCP Web Cache Communication Protocol (WCCP)
X25 X.25
XCCTSP_VOICE External Call Control Telephony Service Provider
XCPA Mainframe Channel Port Adapter
XTAGATM Extended Tag ATM (XTagATM)
Level Description
0 – emergency System unusable
1 – alert Immediate action needed
2 – critical Critical condition
3 – error Error condition
4 – warning Warning condition
5 – notification Normal but significant condition
6 – informational Informational message only
7 – debugging Appears during debugging only
Error message severity levels correspond to the keywords assigned by the logging global configuration
commands that define where and at what level these messages appear. The default is to log messages to
the console at the debugging level (7). For more information, see the system configuration chapter and
descriptions of the logging command in the appropriate Cisco IOS configuration guide and command
reference publications.
AAAA Messages
The following are TACACS+ authentication, authorization, and accounting (AAA) security accounting
error messages.
Error Message
%AAAA-6-ACCTSTART: [chars]
Error Message
%AAAA-6-ACCTSTOP: [chars]
Error Message
%AAAA-6-ACCTWATCH: [chars]
Error Message
%AAAA-6-ADMINMSG: [chars] [chars]: [chars]
Explanation This administrative message was passed to the NAS from the AAA server.
Recommended Action No action is required, but the message may contain useful information regarding
an event on the server.
Error Message
%AAAA-3-BADARG: % AAA: bad argument ([hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-BADCOMM: Trying config command but should not be.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-BADLIST: % AAA: bad [chars] list [chars]
Explanation One of the AAA methods does not seem to have a list associated with it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-4-BADMETHNAME: Bad [chars] method-list name "[chars]" (this is only a
warning)
Explanation A method list name should not be the same as a method name.
Recommended Action Choose a different method list name that is not also a method name.
Error Message
%AAAA-3-BADREG: Illegal registry call.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-4-BADSGNAME: Bad server-group name [chars] (type [chars]).
Explanation Either the given server-group name does not exist or the given type does not match the
defined server group.
Recommended Action Verify that the group exists and that the type is accurate.
Error Message
%AAAA-3-BADSTATE: % AAA: Bad state for [chars] list name ([dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-BADSTR: Bad accounting data: [chars]
Explanation During AAA accounting operations, the internal database of accounting information for
a user was found to be corrupt. An internal software error has occurred, and the accounting
information for this user session has been lost.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-DLRFORKFAIL: Failed to fork process for [chars].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-4-DNISGPUNDEF: Warning: DNIS group [chars] is not defined.
Error Message
%AAAA-3-DROPACCTLOWMEM: accounting record dropped due to low memory:
[chars]-[chars] [chars] [chars]
Recommended Action Disable periodic accounting if it is activated. Reduce other system activity to
ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%AAAA-3-DROPACCTSNDFAIL: accounting record dropped,send to server failed:
[chars]-[chars] [chars] [chars]
Recommended Action Check that the server (TACACS+ or RADIUS) is operational and that the NAS
is configured properly. Ensure that the NAS can communicate with the server.
Error Message
%AAAA-3-ILLEGALNAME: Illegal [chars] [chars] name "[chars]" rejected
Explanation A method list name should not be the same as a method name.
Recommended Action Choose a different method list name that is not also a method name.
Error Message
%AAAA-3-ILLSGNAME: Illegal server-group name [chars] (type [chars]).
Explanation The given server-group name is a name that could conflict with internally chosen lists.
Error Message
%AAAA-3-INTERNAL_ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-INVALIDLIST: % AAA: invalid [chars] list [dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-INVSTATE: [chars] AUTHOR/[chars]: Internal state is invalid: astruct [hex]
ustruct [hex]
Explanation One of the two mentioned data structures is not set but is needed. An internal software
error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-LISTCREATE: The list [dec] for [chars] is NULL. This should never be.
Explanation One of the method lists to be created at startup was not created. This may cause a reload.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-LOSTTIMER: Lost periodic accounting timer for user [chars]. Restarting
timer...
Explanation The periodic timer associated with the specified user has been lost.
Error Message
%AAAA-3-MKTIMERFAIL: Failed to create periodic accounting timer for user [chars].
This user may not generate periodic accounting records.
Explanation The system failed to allocate memory for a periodic accounting timer.
Recommended Action Free up some memory and have the user reauthenticate.
Error Message
%AAAA-3-NOADMINPROC: [chars]
Explanation An administrative process has been enabled but could not run.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-NOFREELISTS: % AAA: No free [chars] lists for "[chars]"
Explanation You have reached the maximum number of possible authentication lists for this method.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%AAAA-3-NOLIST: [chars]: no method list-name.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-NOREG: [chars] method [dec] has no registry!
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-NOSERV: No name for servergroup in method [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-4-NOSERVER: Warning: Server [IP_address] is not defined.
Explanation The specified server is not on the master list and should be defined, or unexpected results
may occur.
Recommended Action Define the server on the appropriate master list as soon as possible.
Error Message
%AAAA-3-NOSG: No server-group passed through parser.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-NULUSR: accounting for null user
Explanation An internal software error has occurred. During shutdown of a line or interface, the
system tried to send accounting information via AAA, but could not find the user to which the
accounting information belonged. The error was probably caused by the system trying to do
accounting twice for the same event. This error message can occur without any loss of accounting
information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-OVERWRITE: Overwrote internal buffer space [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-PERIODICFORKFAIL: Failed to start periodic accounting process. Periodic
accounting records may not be sent.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%AAAA-3-PERNOTIMER: AAA/ACCT/TIMER: Periodic update but no timer.
Explanation An attempt was made to free a timer, and the method is PERIODIC, but no timer seems
to exist.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-RELOGIN: sanity check in re-login [chars] to [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-6-SERVERMSG: [chars] [chars]: [chars]
Explanation This error message was passed to the NAS from the AAA server.
Recommended Action No action is required, but the message may contain useful information regarding
an event on the server.
Error Message
%AAAA-4-SERVUNDEF: The server-group "[chars]" is not defined. Please define it.
Explanation A given server group was listed in a method list without first being defined.
Error Message
%AAAA-3-STRCREATE: str_create overwrote its internal buffer.
Explanation An internal buffer used to assemble a string was exceeded, possibly corrupting other
memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-SUBTYPE: Bad Subtype [dec] for "[chars]" ([dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AAAA-3-TIMERNOPER: AAA/ACCT/TIMER: No periodic update but timer set.
Explanation An attempt to free a timer was unsuccessful. The update method was not PERIODIC, and
therefore no timer will exist.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ACLMERGE Messages
The following are access control list (ACL) merge error messages.
Error Message
%ACLMERGE-3-CUDDERROR: A CUDD Library error was detected in [chars]
Explanation An error was detected by the CUDD library, and the ACL merge has failed. The failed
ACL merge may cause more traffic to be switched by the software, resulting in lower performance
for the interface on which the ACL merge had failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information, along with the ACL configuration of this device.
Error Message
%ACLMERGE-3-CUDDWARN: A CUDD Library warning message for interest in this event
in [chars]
Explanation A CUDD library warning message for the specified event has been received.
ADJ Messages
The following are adjacency subsystem error messages.
Error Message
%ADJ-3-ADJDELMSG: Invalid delete message length [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ADJ-3-ADJFIBIDB: Adjacency update with invalid fibidb([dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ADJ-3-NULLFIBHWIDB: Add [chars] with null cef hwidb([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ADJ-3-NULLFIBIDB: Add [chars] with null cef idb
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
AIP Messages
The following are ATM Interface Processor (AIP) error messages.
Error Message
%AIP-3-AIPFAILSETUPVC: [chars] Failed to setup vc [dec] (Cause: [chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%AIP-3-AIPFAILSETUPVCAVG: Interface [chars], Failed to setup vc [dec] (Cause:
[chars]) Expected range [[dec] .. [dec]]Kbps for AIP Average Rate Metering.
Average Rate=Peak Rate= [dec] Kbps turns Average Rate Metering OFF
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
ALARM Messages
The following are Telco chassis alarm related error messages.
Error Message
%ALARM-1-CRITICAL_ALARM: CRITICAL alarm condition detected
Explanation A critical alarm event that needs immediate attention has occurred. The system will shut
down within two minutes.
Recommended Action Check the source of the critical alarm to take any corresponding action. Do not
power on unless the situation is corrected. Copy the error message exactly as it appears on the console
or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ALARM-2-MAJOR_ALARM: Major alarm condition detected
Explanation A major alarm event that will affect system service has occurred.
Recommended Action Check the source of the major alarm in order to take corresponding actions.
Copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%ALARM-3-MINOR_ALARM: Minor alarm condition detected
Explanation A minor alarm event that does not affect system service has occurred.
Recommended Action Check the source of the minor alarm to avoid a worsening of the situation. Copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%ALARM-3-NOCLASS: Unknown Alarm Severity Class
Explanation The alarm status tables contain an alarm entry of unknown alarm severity.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ALARM-3-NOMESSAGES: No alarm messages left
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ALARM-3-NOSOURCE: Attempt to set alarm status for undefined source
Explanation The alarm subsystem has no record of this alarm source. Either the source has not been
registered or it has been deleted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ALARM-3-NOTYPE: Attempt to change alarm status for undefined type
Explanation The alarm subsystem has no record of this type of alarm. Either the alarm type has not
been registered or it has been deleted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ALARM-3-TOOMANYSOURCES: Max number of alarm sources exceeded
Explanation Too many alarm sources have been added by the system.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
ALC Messages
The following are ATM line card error messages.
Error Message
%ALC-3-CMDERR: ([dec]/[dec]) Interface ([chars]): [chars] IPC command fails
(cause: [hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-3-EVENT: ([dec]/[dec]) Interface ([chars]): unknown IPC event ([int]) from
linecard
Explanation The ATM RP driver has received a unknown event from the line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-4-HIRATE: ([dec]/[dec]) Interface ([chars]): SAR limits VBR VC PCR to [dec]
kbps, opening UBR VC instead
Explanation The SAR sublayer limits VBR VC PCR to one-half of the link bandwidth.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-3-INIT: ATM driver ([int]/[int]) initialization [chars].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-4-NULLCEFIDB: ([dec]/[dec]) Interface ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-4-UNSUP: ([dec]/[dec]) Interface ([chars]): unsupported feature: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-3-VCADJ: ([dec]/[dec]) Per-VC adjacency error: VC:[int] [chars]
Explanation The ATM RP driver has experienced a per-VC adjacency software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALC-3-VCENCTYPE: ([dec]/[dec]) VC:[int] unknown VC encapsulation type ([int])
Explanation The ATM RP driver has experienced an unknown VC encapsulation software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ALIGN Messages
The ALIGN facility controls a feature in RISC-processor-based Cisco products that identifies software
in need of memory use optimization. The following are memory optimization in RISC processor error
messages.
Error Message
%ALIGN-3-CORRECT: Alignment correction made at [hex] [chars]ing [hex]
Explanation An alignment error has been detected and corrected. Alignment errors are due to
misaligned reads and writes caused by a software failure. Correcting alignment errors consumes
processor resources and may result in a performance penalty. If there are recurring alignment errors,
CPU utilization may be seriously affected.
Recommended Action To take advantage of recent fixes, upgrade your system to the latest Cisco IOS
software release in your release train. If this message recurs, enter the show log, show alignment
and show tech-support commands, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message
%ALIGN-1-FATAL: [chars]
Explanation An alignment error has occurred. Alignment errors are caused by misaligned reads and
writes. For example, a two-byte read of a memory address that is not a multiple of two bytes is an
alignment error. Alignment errors are caused by internal software failures. The system will be
reloaded, often with a bus error.
Recommended Action This message is caused by a software failure. To take advantage of recent fixes,
upgrade your system to the latest Cisco IOS software release in your release train. If this message
recurs, copy the error message text exactly as it appears on the console or in the system log, enter the
show log, show alignment and show tech-support commands, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%ALIGN-3-FULL: Alignment log is full - no new entries will be recorded
Explanation The router identified more software components in need of memory optimization than it
can record.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALIGN-3-READEXCEPTION: Warning : read accees failed at [chars], still continuing
Explanation In ls1010, read access failures prevent the router from reloading. The failures can be
caused by either a bad register value in release 3.3 of the ASP or a problem in the hardware.
Recommended Action If the ASP version is 3.3 or later, contact your Cisco technical support
representative.
Error Message
%ALIGN-3-SPURIOUS: Spurious memory access made at [hex] reading [hex]
Explanation A spurious access occurs when a process attempts to read from the lowest region of
memory. This portion of memory is reserved and should never be accessed. An attempted read
operation to this region of memory is usually caused by the return of a nonexisting value to a function
in the software.
Recommended Action The system has detected the illegal access and was able to correct it without a
system failure. This condition indicates a software failure. To take advantage of recent fixes, upgrade
your system to the latest Cisco IOS software release in your release train. If this message recurs, enter
the show log, show alignment and show tech-support commands, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%ALIGN-3-TRACE: -Traceback= [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation This tracing message provides information about a previous ALIGN error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALIGN-3-TRACEX: [chars]
Explanation This tracing message provides information about a memory optimization error that
involves the RISC processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ALPS Messages
The following are Airline Protocol Support (ALPS) error messages.
Error Message
%ALPS-3-ALPSFAIL: ALPS: Assertion failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ALPS-5-ASCU_DISABLED_ASCU_STUCK: ASCU [hex] on interface [chars] has been
disabled since 4 consecutive messages were received from same SID.
Error Message
%ALPS-5-ASCU_DOWN: ASCU [hex] on interface [chars] is down.
Error Message
%ALPS-3-ASCU_FSM_ERR: ASCU [hex] on interface [chars] has an internal FSM error.
Recommended Action Turn debug flags on, capture traces, and contact Cisco technical support.
Error Message
%ALPS-3-ASCU_IF_STUCK: Polling for ASCU [hex] on interface [chars] is stalled.
Explanation The polling mechanism for an ALPS interface has become stuck.
Error Message
%ALPS-5-ASCU_UP: ASCU [hex] on interface [chars] is up.
Error Message
%ALPS-6-CIRCUIT_ASCU_REJECT: Circuit [chars] received a Circuit Open Confirm with
a list of rejected ascus
Explanation An ALPS circuit sent a “circuit open request” message and received a “circuit open
confirm” message with a list of rejected ASCUs.
Error Message
%ALPS-7-CIRCUIT_BUSY_END: Circuit [chars] has exited a congested state.
Error Message
%ALPS-6-CIRCUIT_BUSY_START: Circuit [chars] has entered a congested state.
Error Message
%ALPS-5-CIRCUIT_CLOSED: Circuit [chars] changed state to closed, rsn = [chars].
Error Message
%ALPS-7-CIRCUIT_DROPS_CKT_DISABLED: Threshold exceeded for circuit disabled drops
for circuit [chars]
Explanation The number of ALPS circuit drops caused by a disabled circuit exceeds the ALPS circuit
threshold value.
Error Message
%ALPS-7-CIRCUIT_DROPS_INVALID_ASCU: Threshold exceeded for invalid ASCU drops for
circuit [chars]
Explanation The number of ALPS circuit drops caused by an invalid ASCU identifier exceeds the
ALPS circuit threshold value.
Error Message
%ALPS-7-CIRCUIT_DROPS_LIFETIME_EXPIRED: Threshold exceeded for lifetime timer
expiration drops for circuit [chars]
Explanation The number of ALPS circuit drops caused by a lifetime timer expiration exceeds the
ALPS circuit threshold value.
Error Message
%ALPS-7-CIRCUIT_DROPS_QUEUE_OVERFLOW: Threshold exceeded for queue overflow drops
for circuit [chars]
Explanation The number of ALPS circuit drops caused by queue overflow exceeds the ALPS circuit
threshold value.
Error Message
%ALPS-7-CIRCUIT_DROPS_VC_RESET: Threshold exceeded for X.25 VC Reset drops for
circuit [chars]
Explanation The number of ALPS circuit drops caused by an X.25 VC reset exceeds the ALPS circuit
threshold value.
Error Message
%ALPS-5-CIRCUIT_OPEN: Circuit [chars] changed state to open.
Error Message
%ALPS-6-CIRCUIT_OPEN_FAILED: Circuit [chars] received a Circuit Open Failed
message, rsn = [chars].
Explanation An ALPS circuit sent a “circuit open request” message and received a “circuit open
failed” message as a reply.
Error Message
%ALPS-6-CIRCUIT_UPDATE_FAILED: Circuit [chars] received a Circuit Open Failed
message, rsn = [chars].
Explanation An ALPS circuit sent a “circuit update” message and received a “circuit open failed”
message as a reply.
Error Message
%ALPS-6-CIRCUIT_X25_VC_STUCK: Host unresponsive on X.25 VC for circuit [chars]
Explanation The X.25 or EMTOX host is not advancing the transmit window for extended periods of
time. This delay may indicate a temporary problem with the host application. An X.25 reset is sent
to reset the transmit and receive windows to allow communication to proceed.
Error Message
%ALPS-6-PEER_BUSY_END: Peer ([IP_address], [chars]) has exited a congested state.
Error Message
%ALPS-6-PEER_BUSY_START: Peer ([IP_address], [chars]) has entered a congested
state.
Error Message
%ALPS-5-PEER_CLOSED: Peer ([IP_address], [chars]) changed state to closed.
Error Message
%ALPS-5-PEER_CLOSED_DYNAMIC_INACTIVITY: Peer ([IP_address], [chars]) closed due
to inactivity.
Error Message
%ALPS-5-PEER_CONN_ID_CHANGE: Peer ([IP_address], [chars]) ID modified to
([IP_address], [chars]).
Error Message
%ALPS-7-PEER_DROPS_MAX_SIZE_EXCEEDED: Threshold exceeded for maximum size
exceeded drops for peer ([IP_address], [chars]).
Explanation The number of ALPS peer drops caused by surpassing maximum size exceeds the ALPS
peer threshold value.
Error Message
%ALPS-7-PEER_DROPS_PEER_UNREACHABLE: Threshold exceeded for peer unreachable peer
drops for peer ([IP_address], [chars]).
Explanation The number of ALPS peer drops caused by a peer unreachable condition exceeds the
ALPS peer threshold value.
Error Message
%ALPS-7-PEER_DROPS_QUEUE_OVERFLOW: Threshold exceeded for TCP Queue overflow peer
drops for peer ([IP_address], [chars]).
Explanation The number of ALPS peer drops caused by a queue overflow exceeds the ALPS peer
threshold value.
Error Message
%ALPS-7-PEER_DROPS_VERSION_MISMATCH: Threshold exceeded for version mismatch peer
drops for peer ([IP_address], [chars]).
Explanation The number of ALPS peer drops caused by a version mismatch exceeds the ALPS peer
threshold value.
Error Message
%ALPS-5-PEER_OPEN: Peer ([IP_address], [chars]) changed state to open.
Error Message
%ALPS-6-PEER_OPEN_FAIL: Peer ([IP_address], [chars]) open failed, rsn = [chars]
AMD79C971_FE Messages
The following are Am79C971 Fast Ethernet device driver error messages.
Error Message
%AMD79C971_FE-5-FAILED_SUSPEND: Failed to suspend the amd79c971 chip
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
AMDP2_FE Messages
The following are AMDP2 Ethernet and Fast Ethernet error messages.
Error Message
%AMDP2_FE-4-BABBLE: [chars], transmit problem, CSR0=[hex]
Explanation The transmitter has been on the channel longer than the time it has taken to transmit the
largest frame. This error also indicates that 1519 or more bytes are transmitted.
Error Message
%AMDP2_FE-5-COLL: [chars], Excessive collisions, TDR=[dec], TRC=[dec].
Explanation Ethernet or Fast Ethernet is seeing multiple collisions. This problem may occur under
heavy loads. The system should recover.
Error Message
%AMDP2_FE-5-CONFIGNOT: The Internal Ethernet Interface is not configurable
Error Message
%AMDP2_FE-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Recommended Action Power down, reseat the interface card, and reboot. If the message recurs, contact
your Cisco technical support representative for assistance.
Error Message
%AMDP2_FE-5-EXCESSCOLL: [chars] TDR=[dec], TRC=[dec]
Explanation Ethernet or Fast Ethernet is seeing multiple collisions. This condition may occur under
heavy loads. If an interface fails to allocate a slot in which it can transmit its frame without another
collision for 16 times, it will not retry the operation. The frame is not transmitted and is marked as
an excessive collision.
Error Message
%AMDP2_FE-6-EXCESSCOLL: [chars] TDR=[dec], TRC=[dec]
Explanation Ethernet or Fast Ethernet is seeing multiple collisions. This condition may occur under
heavy loads. If an interface fails to allocate a slot in which it can transmit its frame without another
collision for 16 times, it will not retry the operation. The frame is not transmitted and is marked as
an excessive collision.
Error Message
%AMDP2_FE-1-INITFAIL: [chars], Init failed, CSR[dec]=[hex]
Explanation The software has failed to initialize or restart an Ethernet or Fast Ethernet interface.
Recommended Action Clear the interface. If this message recurs, copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%AMDP2_FE-5-LATECOLL: [chars], transmit error
Explanation Late collisions have occurred on the Ethernet or Fast Ethernet interface. When a collision
is detected by a station after it has sent the 512th bit of its frame, it is counted as a late collision.
Recommended Action If the interface is a Fast Ethernet interface, verify that both peers are in the same
duplex mode. For regular Ethernet, the system should recover. No action is required.
Error Message
%AMDP2_FE-5-LOSTCARR: [chars], lost carrier. cable/transceiver problem?
Error Message
%AMDP2_FE-1-MEMERR: [chars], Memory error, CSR[dec]=[hex]
Explanation The interface could not access system resources for a long time. This condition may
occur under very heavy loads.
Error Message
%AMDP2_FE-2-MISS: [chars], [chars] receive problem, CSR0=[hex]
Explanation The interface lost an incoming receive frame because a receive descriptor was not
available.
Error Message
%AMDP2_FE-2-NOISL: Interface [chars] does not support ISL
Error Message
%AMDP2_FE-1-NOMII: [chars] MII transceiver not connected
Explanation The MII transceiver was disconnected while the MII port was selected.
Recommended Action Connect the transceiver, and enter the shutdown and no shutdown commands
for the interface in the configuration menu.
Error Message
%AMDP2_FE-3-NOTAMDP2: Slot [dec] device ID seen as [hex], expected [hex]
Recommended Action Power down, reseat the interface card, and reboot the system. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%AMDP2_FE-1-NOTSUPPORTED: 2FE PA not supported on NPE100, shutting down bay
Explanation A 2FE PA is not supported on a Cisco 7200 series router with NPE100.
Error Message
%AMDP2_FE-3-OWNERR: [chars], packet buffer, pak=[hex]
Recommended Action Upgrade to a more recent version of the software. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%AMDP2_FE-3-SPURIDON: [chars], Spurious chip interrupt, CSR[dec]=[hex]
Explanation An illegal condition has occurred, indicating that initialization has been done.
Recommended Action Clear the interface. If the message recurs, copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%AMDP2_FE-4-SPURIOUS: [chars], Spurious interrupt error, CSR0=[hex]
Explanation An illegal condition has been encountered during initialization. The system should
recover.
Error Message
%AMDP2_FE-3-TOOMANYPART: Bad packet with [dec] particles, pak=[hex]
Recommended Action Try a more recent version of the software. If this message recurs, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%AMDP2_FE-3-UNDERFLO: [chars], transmit error
Explanation While transmitting a frame, the local buffer of the controller chip received insufficient
data because data could not be transferred to the chip fast enough to keep pace with its output rate.
Normally, such a problem is temporary, depending on transient peak loads within the system. The
system should recover.
AP Messages
The following are Authentication Proxy error messages.
Error Message
%AP-6-AUTH_PROXY_AUDIT_START: initiator ([IP_address]) start
Explanation This message documents the transaction log of AP network activities. The message is
issued at the start of each AP cache, recording the source addresses.
Recommended Action This message is for informational purposes only and can be used to collect the
basic accounting data for the proxied caches.
Error Message
%AP-6-AUTH_PROXY_AUDIT_STOP: initiator ([IP_address]) send [int] packets [int]
bytes; duration time [chars]
Explanation This message documents the transaction log of AP network activities. The message is
issued at the stop of each AP cache, recording the source addresses, the number of bytes transmitted
by the client, and the cache duration time.
Recommended Action This message is for informational purposes only and can be used to collect the
basic accounting data for the proxied caches.
ARAP Messages
The following are Apple Remote Access Protocol (ARAP) error messages.
Error Message
%ARAP-3-ABORTED: TTY [dec]: arap callback aborted
Explanation An unexpected message was received during the MNP4 link setup.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ARAP-6-ADDRFREE: TTY [dec]: ARAP ended for user [chars]; address [atalk_net];
[dec] seconds connected
Explanation This message appears only when ARA protocol logging is configured. The message
notes that an ARA protocol user has logged out.
Error Message
%ARAP-6-ADDRUSED: TTY [dec]: ARAP started for user [chars]; address [dec].[dec]
Explanation This message appears only when ARA protocol logging is configured. The message
notes that an ARA protocol user has logged in.
Error Message
%ARAP-3-BADCONFIG: TTY [dec]: unhandled configuration command
Recommended Action Check the configuration file on the server for any invalid configuration
commands.
Error Message
%ARAP-6-BADEXIT: TTY [dec]: exited user [chars]: [chars]
Explanation A user was disconnected from ARA protocol unexpectedly. The disconnection may be
caused by dropped modems, server error, client problems, or other difficulties.
Recommended Action To determine the cause of the disconnection, correlate the receipt of this
message with the user problem reports.
Error Message
%ARAP-3-BADPAK: TTY [dec]: Bad packet type in arap_send_msg
Error Message
%ARAP-4-CONFAILED: TTY [dec]: ARAP connection failed: [chars]
Explanation The ARA protocol client was denied access, probably because of a configuration
problem on the server. The error message should indicate the problem. This message does not
indicate access denials caused by the use of bad passwords.
Error Message
%ARAP-0-DEFAULT: TTY [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ARAP-5-INITCONFUSED: TTY [dec]: ARAP unexpected initialization packet [chars]
Explanation The startup negotiation between a client and the ARA protocol server fell out of order.
If this message is received sporadically, it indicates line noise.
Recommended Action If this message recurs, reinstall the ARA client software.
Error Message
%ARAP-6-LRPHASERROR: TTY [dec]: Received LT in CONNECTION PHASE
Explanation The router received an invalid packet during the ARA protocol connection setup phase.
Recommended Action Check for excessive line noise. Check the ARAP client software configuration
for possible problems.
Error Message
%ARAP-6-MAXRESENDS: TTY [dec]
Explanation The router resent MNP4 packets the maximum number of times without receiving an
acknowledgment.
Recommended Action To determine the cause of the disconnection, correlate the receipt of this
message with the user problem reports.
Error Message
%ARAP-6-MNP4RCVDISC: TTY [dec]: MNP4 input disconnect
Explanation The router has received a disconnect request from the remote Macintosh client.
Error Message
%ARAP-6-MNP4T401: TTY [dec]: T401 [dec] baud rate [dec]
Explanation The router has received a MNP4 connection request. The MNP4 acknowledgment timer
value is also indicated.
Error Message
%ARAP-4-NOEXTTACACS: TTY [dec]: arap TACACS is configured but extended TACACS is
not.
Explanation TACACS authentication has failed because extended TACACS is not configured.
Error Message
%ARAP-2-NOLOG: TTY [dec]: Could not malloc log
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ARAP-0-NOTNULLRESEND: TTY [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ARAP-0-NULLRESEND: TTY [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ARAP-5-PAKINVALID: TTY [dec]: ARAP invalid packet received
Recommended Action Check for excessive CPU usage or excessive line noise.
Error Message
%ARAP-6-RCVGIANT: TTY [dec]: Rcv giant. dropping frame
Recommended Action Check for excessive line noise. Check the ARAP client software configuration
for possible problems.
Error Message
%ARAP-6-RCVNOPAK: TTY [dec]: Receive getbuffer failure. dropping frame
Recommended Action Examine buffer usage statistics. Possibly more memory is required.
Error Message
%ARAP-3-REMOTEERROR: TTY [dec]: arap input error
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ARAP-6-RESENDSLOW: TTY [dec]
Explanation The router repeated resending of MNP4 packets because the Macintosh client failed to
acknowledge previously resent packets.
Recommended Action If this error message persists for several ARAP connections, report it to your
Cisco technical support representative.
Error Message
%ARAP-3-TIMEOUT: TTY [dec]: arap expected message timeout
Explanation The software timed out during the MNP4 link setup.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ARAP-6-TIMERERROR: TTY [dec]: MNP4 timeout error
Explanation The router is dropping the connection after doing the maximum number of resends.
Recommended Action To determine the cause of the disconnection, correlate the receipt of this
message with the user problem reports.
Error Message
%ARAP-0-VSERROR: TTY [dec]: VS queued error
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ARAP-0-WAITBADMSG: TTY [dec]: arg msg bad [hex]
Explanation The router received an invalid packet during the ARAP MNP4 connection setup phase.
Recommended Action Check for excessive line noise. Check the ARAP client software configuration
for possible problems.
Error Message
%ARAP-6-XTICKLE: TTY [dec]: exited user [chars]: Other side stopped answering ARAP
tickles (mnp4 pak resent [dec] mnp4 pak sent [dec] last [dec] now [dec])
Explanation The router disconnected as the remote Macintosh client stopped sending ARAP tickle or
data packets.
Recommended Action To determine the cause of the disconnection, correlate the receipt of this
message with the user problem reports.
AS5400 Messages
The following are Cisco AS5400 platform error messages.
Error Message
%AS5400-1-DFC_ERR: DFC [dec]: Detected PCI [chars] Error, CSR=[hex]
Explanation A PCI error that was caused by a hardware failure has been detected on the DFC. The
Cisco IOS software will power down this DFC and clean up the associated system data structures.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AS5400-3-HW_ERROR: [chars]
Explanation A DFC hardware error has been detected. The Cisco IOS software will power down this
DFC and cleanup the system data structures associated with it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AS5400-1-OLD_FIRMWARE: [chars]
Explanation The specified component should have the latest hardware revision. If this hardware
revision is not the latest, it must to be updated to the version specified in this message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AS5400-1-UNKNOWN_DFC_INT: Unknown DFC interrupt: DFC slot no [dec], interrupt
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AS5400-1-UNKNOWN_INT: Unknown interrupt: interrupt [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
AS5400_ENVM Messages
The following are Cisco AS5400 environmental monitor error messages.
Error Message
%AS5400_ENVM-1-CAN_NOT_POWER_ON_DFC: Can’t power on DFC on slot [dec] for unknown
reason.
Recommended Action Check the power plug to the DFC on the slot. If the DFC still fails to power on,
unplug the DFC and run diagnostics on it.
Error Message
%AS5400_ENVM-1-DFC_BUSYOUT: All DFCs are busy out due to board over temperature.
Explanation The system has become overheated. The DFCs have busied out so that they can cool and
avoid being damaged.
Recommended Action Check the air conditioning in the area in which the Cisco AS5400 router is kept.
Enter the show environment command to display temperature data. Compare the data with the
temperature meter to verify the recovery. If the system fails, contact your Cisco technical support
representative to replace the temperature sensor.
Error Message
%AS5400_ENVM-1-DFC_POWER_DOWN: A DFC is powered down due to board
over-temperature. Slot: [dec], Type: [chars]
Explanation The system has become overheated. A DFC has powered down to lower the temperature.
Recommended Action Check the air conditioning in the area in which the Cisco AS5400 router is kept.
Enter the show environment command to display temperature data. Compare the data with the
temperature meter to verify the recovery. If the system fails, contact your Cisco technical support
representative to replace the temperature sensor.
Error Message
%AS5400_ENVM-1-DFC_POWER_ON: A DFC is powered on due to board temperature cooling
down. Slot: [dec], Type: [chars]
Explanation The temperature in the system has cooled. A DFC has powered on, and the system returns
to normal functionality.
Recommended Action Enter the show environment command to display temperature data. Compare
the data with the temperature meter to verify the recovery.
Error Message
%AS5400_ENVM-1-DFC_UNBUSYOUT: All DFCs are unbusy out due to board temperature
cooling down.
Explanation The system had become overheated and has now cooled. All DFCs return to normal
functionality.
Recommended Action Enter the show environment command to display the temperature data.
Compare the data with the temperature meter to verify the recovery.
Error Message
%AS5400_ENVM-3-DISABLE_ENVM: AS5400 Environmental Monitor is disabled.
Explanation The Cisco AS5400 environmental monitor has been disabled. In certain situations, a
configuration command can disable the Cisco AS5400 environmental monitor when necessary.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AS5400_ENVM-1-DROP_FAN_MONITOR: Environmental Monitor of Fans is dropped.
Explanation The environmental monitoring of the fans has been dropped. This condition can occur if
a temperature sensor at the inlet or outlet fails to work.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Also provide the system configuration information along with any other relevant
information.
Error Message
%AS5400_ENVM-1-DROP_TEMP_MONITOR: Environmental Monitor of Temperature is
dropped.
Explanation Environmental temperature monitoring has been dropped. This condition can occur if all
temperature sensors fail to work.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%AS5400_ENVM-3-ENABLE_ENVM: AS5400 Environmental Monitor is enabled.
Explanation The Cisco AS5400 environmental monitor has been enabled. In certain situations, a
configuration command can enable Cisco AS5400 environmental monitor after it was disabled.
Error Message
%AS5400_ENVM-3-FAN_FAIL: [chars] fail to work.
Explanation Some cooling fans have failed to work. This error was detected by the temperature delta
between the inlet and outlet. A large delta indicates a fan failure.
Recommended Action Replace the fan as soon as possible. If this is not done, the system may shut itself
down or fail to operate properly.
Error Message
%AS5400_ENVM-3-FAN_OK: [chars] recovered to work.
Explanation Some cooling fans have recovered after a failure. This situation is detected by the
temperature delta between the inlet and outlet. A small delta indicates a fan recovery.
Recommended Action Verify that the fan is working properly by checking all four fans. Enter the show
environment command to display temperature delta data and verify the recovery.
Error Message
%AS5400_ENVM-1-OIR_POWER_DOWN: Environmental monitor is trying to power down a DFC
by simulating OIR removal. Slot: [dec], Type: [chars]
Explanation The system has become overheated. A DFC has powered down to lower the temperature.
The environmental monitor uses OIR to power down the DFC.
Recommended Action Ensure that the room temperature is not too high and that air flow to the card is
not blocked. Check the air conditioning surrounding the Cisco AS5400 router.
Error Message
%AS5400_ENVM-1-OIR_POWER_ON: Environmental monitor is trying to power on a DFC by
simulating OIR insertion. Slot: [dec], Type: [chars]
Explanation The temperature has cooled down inside the chassis after overheating. When the board
temperature cools, a DFC is powered on and resumes functionality. The environmental monitor uses
OIR to power on the DFC.
Error Message
%AS5400_ENVM-1-OK_FAN_MONITOR: Environmental Monitor of Fans is recovered.
Explanation Environmental monitoring of the fans has recovered. This condition can occur if the
temperature sensors at either the inlet or outlet recover. A console message is sent out, and the alarm
is disabled. The fan state is set to normal.
Recommended Action Enter the show environment command to display temperature data. Compare
the data with the temperature meter to verify the recovery.
Error Message
%AS5400_ENVM-1-OK_TEMP_MONITOR: Environmental Monitor of Temperature is
recovered.
Explanation Environmental monitor of temperature has recovered. This condition can occur if a
temperature sensor has recovered to work.
Error Message
%AS5400_ENVM-1-TEMP_SENSOR_FAIL: Temperature sensor #[dec] fails to work.
Explanation The health of each temperature sensor is monitored. There are three situations in which
a sensor fails to operate normally: a sensor generates extraordinary data, such as higher than 200
degrees Celsius; a temperature change exceeds the maximum temperature in one minute, such as 25
degrees Celsius; or a temperature differential between sensors in the same box is greater than the
limit, such as 25 degrees Celsius. When the failure of a temperature sensor is detected, ENVMON
will set the temperature state of that sensor as disabled and send out console message. The
temperature data from that sensor is ignored.
Recommended Action Enter the show environment command to display temperature data. Compare
the data with the temperature meter. If the sensor fails, contact your Cisco technical support
representative to replace the temperature sensor.
Error Message
%AS5400_ENVM-1-TEMP_SENSOR_OK: Temperature sensor #[dec] recovers to work.
Explanation The health of each temperature sensor is monitored. There are three situations in which
a sensor fails to operate normally: a sensor generates extraordinary data, such as higher than 200
degrees Celsius; a temperature change exceeds the maximum temperature in one minute, such as 25
degrees Celsius; or a temperature differential between sensors in the same box is greater than the
limit, such as 25 degrees Celsius. Once the recovery of a temperature sensor is detected, ENVMON
will set the state of that sensor as normal and send out console message. The temperature data from
that sensor is read again.
Recommended Action Enter the show environment command to display temperature data and
compare with the temperature meter to verify the recovery.
Error Message
%AS5400_ENVM-1-TEMP_STATE: System detected that temperature is in [chars]
condition.
Explanation The environmental monitor has detected a temperature change that is either a failure or
a recovery.
Recommended Action Ensure that the room temperature is not too high and that air flow to the card is
not blocked. If this condition persists, the environmental monitor might shut down the system. Check
air conditioning and the surroundings of the Cisco AS5400 router. Contact your Cisco technical
support representative for assistance if necessary.
ASPP Messages
The following are Asynchronous Security Protocol error messages.
Error Message
%ASPP-3-NOTTY. : [chars]: Unable to set Rx/Tx tty async service hooks.
Explanation This message occurs only when ASP is configured. The serial interface using ASP is
configured incorrectly or does not support asynchronous mode.
Recommended Action Verify that the correct hardware interface type is being used.
AT Messages
The following are AppleTalk (AT) error messages.
Error Message
%AT-6-ACQUIREMODE: [chars]: AppleTalk interface initializing; acquiring [chars]
Explanation The interface is determining the correct configuration. This message is displayed when
discovery mode is enabled and no other router is detected.
Error Message
%AT-5-ADDRINUSE: [chars]: AppleTalk node warning; address [atalk_net] already in
use
Explanation The hint address initially specified was in use. A search will be made for a valid address.
Error Message
%AT-5-ADDRINVALID: [chars]: AppleTalk node warning; address [atalk_net] is invalid
Explanation The hint address specified for the interface was not valid for the current configuration.
Recommended Action The hint address is ignored and a random valid hint address is automatically
computed. No action is required.
Error Message
%AT-6-ADDRUSED: [chars]: AppleTalk node up; using address [atalk_net]
Explanation No hint address or a bad hint address was specified. This message indicates which
AppleTalk address will be used for the interface.
Error Message
%AT-2-ASSERTFAILED: AppleTalk assertion failed: [chars]
Explanation The software detected an inconsistency. Although this error is serious, the router will
attempt to continue. AppleTalk processing might be impaired.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
note any AppleTalk problems you experience, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%AT-5-BADNEIGHBOR: [chars]: AppleTalk neighbor ignored; [atalk_address] is
misconfigured
Explanation The AppleTalk configuration of a neighboring router does not agree with the AppleTalk
configuration of this router. This condition can result from a mismatch between the network range of
the neighbor and the network range of this router.
Recommended Action Modify the configuration of either this router or the neighboring router so that
the network ranges agree.
Error Message
%AT-6-BADROUTE: Route to [atalk_net] has gone bad
Explanation The system did not detect a route within the required timeout period. Therefore, the route
is marked as bad. A network might have become unreachable for some reason, perhaps because of a
broken connection. This message does not necessarily indicate an error condition.
Error Message
%AT-7-BUGREPORT: AppleTalk bug: [chars]
Explanation The software has detected an unexpected condition. The router takes corrective action
and continues.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
note any AppleTalk problems you experience, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%AT-3-CANTDEL: Cannot delete [chars] route [dec] by clearing; remove it by
reconfiguring
Explanation The user attempted to remove a route from the routing table by issuing the clear
appletalk route command. The command failed because the route was on a directly connected
interface that was created when the user configured the router.
Recommended Action Remove the route by reconfiguring the directly connected interface with which
it is associated.
Error Message
%AT-5-COMPATERR1: [chars]: AppleTalk internet compatibility mode required by
[atalk_address]
Explanation A neighboring router supports only extended AppleTalk networks with a cable range of
1 and with one assigned zone; for example, 25-25.
Recommended Action Upgrade the routers that support only the original AppleTalk specification. In
the meantime, observe the compatibility rules for AppleTalk Phase 1 and Phase 2 routers.
Error Message
%AT-5-COMPATERR2: AppleTalk neighbor incompatibility; [atalk_net] has multiple
zones
Explanation Although this router has neighbors that require your internetwork to observe
compatibility rules, AppleTalk has learned of a route that has multiple zone names defined. This
condition can cause node inconsistencies on your AppleTalk network.
Recommended Action Upgrade the routers that support only the original AppleTalk specification. In
the meantime, observe the compatibility rules for AppleTalk Phase 1 and Phase 2 routers.
Error Message
%AT-5-COMPATERR3: AppleTalk neighbor incompatibility; [atalk_net] has wide cable
range
Explanation Although this router has neighbors that require your internetwork to observe
compatibility rules, AppleTalk has learned of a route that has a cable range greater than 1. This
condition can cause node inconsistencies on your AppleTalk network.
Recommended Action Upgrade the routers that support only the original AppleTalk specification. In
the meantime, observe the compatibility rules for AppleTalk Phase 1 and Phase 2 routers.
Error Message
%AT-5-COMPATERR4: AppleTalk EIGRP neighbor incompatibility; [atalk_address] has
same router ID ([dec])
Explanation Two routers on the network have the same router ID.
Recommended Action Reconfigure the router to have a unique router ID. If the problem recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%AT-6-CONFIGOK: [chars]: AppleTalk interface enabled; verified by [atalk_address]
Explanation The AppleTalk configuration has been verified by consulting the indicated router.
Error Message
%AT-7-DEBUGMSG: AppleTalk debug: [chars]
Explanation This message is generated by a debug command and provides additional information
about an AppleTalk condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
note any AppleTalk problems you experience, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%AT-3-DEFZONEERR: [chars]: AppleTalk interface warning; default zone differs from
[atalk_address]
Explanation During the verification startup process, a disagreement occurred between the default
zone (the first zone defined after the appletalk cable-range command) and the router that confirmed
the configuration. When an AppleTalk end node is first connected to a network, it joins the default
zone until it is overridden.
Recommended Action Use the appletalk zone command to correct the configuration so that all routers
are advertising the same default zone. Note that several router implementations are known to
mismanage the default zone.
Error Message
%AT-6-DELROUTE: AppleTalk network deleted; [atalk_net] removed from routing table
Error Message
%AT-3-DISCOFF: [chars]: AppleTalk node warning; discovery mode disabled
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AT-3-DOMLOOP: Loop detected on domain [dec] [[chars]]
Explanation The domain router has detected a routing loop. Routing loops are not allowed. The
domain router runs a background loop detection process. The domain router starts this process when
it receives a new zone list from a domain that is identical to the list in the main routing table and
whose network range length matches that in this list. The loop detection process sends several
AppleTalk NBP loopback packets. When one of these packets is received on an interface that does
not belong to the original domain, the domain router first shuts off all the domains involved in the
loop and then shuts off all the interfaces in these domains. The loop detection does not catch all types
of loops. The user must ensure that no loop exists.
Recommended Action Disable the cause of the routing loop. Then use the clear appletalk command
to restart the interfaces involved.
Error Message
%AT-3-DOMOVERFLOW: Remap range overflow for [chars] domain [dec]
Explanation The remap range has overflowed. If a network (range) cannot fit inside the remapping
range, the network or cable range being advertised by a neighboring router is not accepted. When an
overflow occurs, all interfaces in the domain are disabled.
Recommended Action Use the appletalk domain remap-range command to increase the remapping
range. Then restart the interfaces.
Error Message
%AT-5-DUPADDR: [chars]: AppleTalk interface restarting; node address taken by
[enet]
Explanation Another AppleTalk node on a common network interface has claimed the same
AppleTalk address that this router was using. This error indicates a serious, unexpected problem. If
it recurs, there might be a physical network problem in which the nodes cannot communicate with
each other.
Recommended Action The interface on this router restarts AppleTalk processing on the common
network interface to resolve the address conflict. No action is required.
Error Message
%AT-6-EIGRPLINKDN: AppleTalk EIGRP link down: [chars]
Error Message
%AT-6-EIGRPLINKUP: Appletalk EIGRP link up: [chars]
Explanation An AppleTalk Enhanced IGRP interface that was previously shut down has been
restarted.
Error Message
%AT-6-EIGRPLOG: EIGRP logging: [chars] from [atalk_address] ([int]) on [chars] for
network [atalk_net], metric [int] / [int]
Explanation A new AppleTalk Enhanced IGRP path has been learned. The message indicates the
source of the path, its distance in hops, its metric, and the type of path.
Error Message
%AT-4-EIGRPLOTSOWORK: AppleTalk EIGRP WorkQ processed [int] entries, required
[int] ms, did [chars] suspend
Explanation AppleTalk Enhanced IGRP did not have enough time to process packets.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%AT-6-EIGRPPEERDN: AppleTalk EIGRP peer down: [atalk_address], router ID: [int],
just lost on [chars]
Error Message
%AT-6-EIGRPPEERUP: AppleTalk EIGRP peer up: [atalk_address], router ID: [int],
newly heard on [chars]
Error Message
%AT-5-FDDICOMPAT: AppleTalk FDDI neighbor [atalk_address] using obsolete FDDI
addressing
Explanation Another AppleTalk router on the FDDI ring is running a release of the router software
earlier than Release 9.0(2). Routers running these early software releases use an encapsulation for
AppleTalk on FDDI rings that is not compatible with the Apple FDDITalk implementation.
Recommended Action Upgrade the routers running the software releases that use the pre-FDDITalk
encapsulation for AppleTalk on FDDI rings.
Error Message
%AT-3-IFCONFLICT: [chars]: AppleTalk interface disabled; conflicts with interface
[chars]
Explanation An attempt has been made to configure an interface to have the same AppleTalk address
or cable range as another interface on the same router or a conflicting address.
Recommended Action Verify that you are not specifying an AppleTalk address or cable range used
previously on this router, and reconfigure the interface.
Error Message
%AT-5-INTCLEARED: [chars]: AppleTalk interface restarting; interface cleared
Explanation A clear interface command has been issued on an interface that is currently routing
AppleTalk.
Error Message
%AT-5-INTDOWN: [chars]: AppleTalk node down; line protocol down
Explanation An AppleTalk hardware interface has been disabled because of a bad serial line, a
configuration command, or a bad interface. If the interface was not disabled intentionally, this
message indicates a hardware problem.
Error Message
%AT-5-INTRESTART: [chars]: AppleTalk interface restarting; protocol restarted
Explanation The hardware interface was reset because of a configuration change. After the reset,
AppleTalk automatically reinitialized the interface.
Error Message
%AT-6-INTUP: [chars]: AppleTalk interface restarting; line protocol came up
Explanation An AppleTalk interface that was previously shut down has been restarted.
Error Message
%AT-3-INVNBPCMD: Invalid NBPtest command [chars]
Error Message
%AT-5-LOSTNEIGHBOR: [chars]: AppleTalk neighbor down; lost contact with
[atalk_address]
Error Message
%AT-6-MACIPDOWN: [chars]: MacIP server shutting down, [IP_address]
Explanation If the appletalk event-logging command is configured, this message appears on the
console when a MacIP server is no longer operational for any reason. MacIP servers shut down in
response to MacIP configuration changes or errors or to a change in the condition or configuration
of an AppleTalk or IP interface for which the MacIP server is providing service. The AppleTalk zone
served by the MacIP server replaces the zone specified in the appletalk zone command. The IP
address configured on the MacIP server replaces the IP address configured by the ip address
command.
Error Message
%AT-4-MACIPNOCABLE: [chars]: MacIP inoperable IP interface, [IP_address]
Explanation If the appletalk event-logging command is configured, this message appears on the
console when a MacIP server can no longer operate because of a change in the condition of the IP
interface it serves. This condition can occur if IP routing is shut down on the interface or if the IP
address of the interface is changed so that the IP address of MacIP server is no longer valid on the
same cable. The AppleTalk zone served by the MacIP server replaces the zone specified in the
appletalk zone command. The IP address configured on the MacIP server replaces the IP address
configured by the ip address command.
Error Message
%AT-6-MACIPUP: [chars]: MacIP server operational, [IP_address]
Explanation If the appletalk event-logging command is configured, this message appears on the
console when a MacIP server is fully initialized and is ready to accept client requests. The AppleTalk
zone served by the MacIP server replaces the zone specified in the appletalk zone command. The IP
address configured on the MacIP server replaces the IP address configured by the ip address
command.
Error Message
%AT-3-MCMISMATCH: [chars]: AppleTalk interface warning; zone multicast [enet]
differs from our multicast [enet]
Explanation A computed multicast address disagrees with that provided by another AppleTalk router.
The other AppleTalk router may be misconfigured or faulty.
Error Message
%AT-6-NBRDELETED: Neighbor entry for [atalk_address] deleted
Explanation The clear appletalk neighbor command displays this message when it is completed.
Error Message
%AT-6-NEIGHBORUP: [chars]: AppleTalk neighbor up; [atalk_address] has restarted
Explanation A neighboring router to which this router previously lost connectivity has reappeared on
the network.
Error Message
%AT-3-NETDISAGREES: [chars]: AppleTalk interface disabled; network incompatible
with [atalk_address]
Explanation The interface has been disabled because the configured AppleTalk address or cable range
for the interface conflicts with that of another router on the attached network.
Recommended Action Reconfigure the affected routers so that there are no conflicting addresses or
cable ranges on the attached network.
Error Message
%AT-4-NETINVALID: [chars]: AppleTalk node down; conflicts with active internet
Explanation The configuration specified for the interface conflicts with the active AppleTalk
internetwork. For example, a cable range might be configured in a way that overlaps an existing route
but does not match the entry exactly.
Recommended Action Use the appletalk cable-range command to reconfigure the interface so that
there are no conflicts with the existing AppleTalk network, or take any other actions necessary to
resolve the conflict. AppleTalk will periodically attempt to restart the interface.
Error Message
%AT-6-NEWNEIGHBOR: [chars]: AppleTalk neighbor added; [atalk_address] is
operational
Explanation The router has discovered a new AppleTalk router on the network.
Error Message
%AT-6-NEWROUTE: [chars]: AppleTalk network added; [atalk_net] via [atalk_address]
([dec] hop [chars])
Explanation A new AppleTalk route has been learned. The message indicates the source of the route
and its distance in hops.
Error Message
%AT-6-NEWZONE: AppleTalk zone added; zone [chars] defined
Error Message
%AT-3-NOADDRSAVAIL: [chars]: AppleTalk node down; no addresses available
Recommended Action If your AppleTalk network has fewer than 250 nodes, issue the debug appletalk
errors command and then call your Cisco technical support representative. If your AppleTalk
network has more than 250 nodes, split it into smaller networks by creating new segments and
moving some nodes into the new segments.
Error Message
%AT-3-NOBESTPATH: Could not compute best path for network [atalk_net]
Recommended Action Use the show appletalk route command to verify that a path to the specified
network exists. If it does, copy the error message exactly as it appears, and report it along with the
output of the show appletalk route command to your technical support representative.
Error Message
%AT-6-NODEWRONG: [chars]: AppleTalk node [atalk_address] misconfigured; reply has
been broadcast
Explanation An AppleTalk node has sent a GetNet Info request to this router specifying an invalid
network number for the source of the GetNet Info request. This situation occurs when an AppleTalk
end node is moved to another network and is therefore misconfigured for the current network.
Error Message
%AT-1-NOMEM: Could not allocate memory for [chars] at line [dec] in [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%AT-6-NOPROXY: AppleTalk proxy deleted; zone [chars] freed network [atalk_net]
Explanation A previously configured NBP proxy has been deleted. The router can no longer convert
NBP requests to a format understood by routers that support only the original AppleTalk
specification.
Error Message
%AT-3-NOROUTE: No route to destination [atalk_address]
Explanation The router could not deliver a packet to a destination because it did not know where to
send it.
Recommended Action Use the show appletalk route command to verify that a path to the destination
exists. If it does, copy the error message exactly as it appears, and report it with the output of the
show appletalk route command to your Cisco technical support representative.
Error Message
%AT-3-NOSRCADDR: [chars]: AppleTalk packet error; no source address available
Explanation The router could not generate an AppleTalk packet because no valid AppleTalk source
address was available to identify this router in the packet.
Recommended Action Configure an interface to have an address or cable range. Use the show
appletalk command to verify that the interface is operational.
Error Message
%AT-3-NOSUCHNBR: No such neighbor, [atalk_address]
Explanation The user has specified a nonexistent neighbor address in a show appletalk neighbor or
clear appletalk neighbor command.
Recommended Action Specify a valid neighbor address that appears in the output of the show
appletalk neighbor command.
Error Message
%AT-5-NOSUCHROUTE: No such route [dec]
Explanation The user has specified a nonexistent route in a show appletalk route or clear appletalk
route command.
Recommended Action Specify a valid route that appears in the output of the show appletalk route
command.
Error Message
%AT-3-NOTRUNNING: AppleTalk not running
Explanation The user tried to show or change the AppleTalk configuration when AppleTalk routing
was not turned on.
Recommended Action Issue the appletalk routing command before issuing any other AppleTalk
configuration or display command.
Error Message
%AT-5-NOTSUPPORTED: [chars]: AppleTalk node down; line protocol not supported
Explanation An encapsulation method on the specified interface does not support AppleTalk.
Error Message
%AT-3-NOVIRTUAL: [chars]: client tried to connect, but no virtual network is
declared
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AT-5-OLDMCI: [chars]: AppleTalk route cache disabled; firmware is obsolete
Explanation The firmware on the MCI controller card does not support AppleTalk fast switching.
Recommended Action No corrective action is required. Normal AppleTalk operation continues, but the
fast-switching cache is disabled for the interface associated with the MCI card. If this message is
unexpected, verify that the MCI firmware for the interface specified in the error message is at
level 1.7 or higher.
Error Message
%AT-6-ONLYROUTER: [chars]: AppleTalk interface enabled; no neighbors found
Explanation No other AppleTalk routers were found on the network attached to the interface.
Error Message
%AT-3-OUTOFSYNC: [chars]: AURP connection out of sync...terminating
Explanation AURP has detected packets that were out of sequence. This situation might be caused by
a lost connection.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AT-6-PATHADD: [chars]: AppleTalk [chars] path to network [atalk_net] added; via
[atalk_address] (metric [dec])
Explanation A new AppleTalk path has been learned. The message indicates the source of the path,
its distance in hops, its metric, and the type of path.
Error Message
%AT-5-PATHCHANGE: Route to [atalk_net] is now using path of type [chars] on [chars]
via [atalk_address]
Explanation The path to a network has changed because either the old path went down or a better path
has been found.
Error Message
%AT-6-PATHDEL: [chars]: AppleTalk [chars] path to [atalk_net] via [atalk_address]
has been deleted
Error Message
%AT-6-PATHNOTIFY: [chars]: AppleTalk [chars] path to [atalk_net] down; reported
bad by [atalk_address]
Explanation A router has gone down somewhere on the AppleTalk network. The indicated peer
notified this router of the change.
Error Message
%AT-4-PATHREJECTED: AURP path [atalk_net] rejected; conflict detected
Explanation The router has detected a conflicting cable range. A router is configured to have a cable
range that overlaps with an existing range but does not match the entry exactly.
Recommended Action Use the show appletalk command to identify the overlapped cable range, and
then reconfigure the misconfigured router.
Error Message
%AT-6-REGPENDING: NBP registration of [chars] at [[chars]] pending
Error Message
%AT-6-ROUTEDOWN: [chars]: AppleTalk network down; interface to [atalk_net]
disabled
Explanation A connected route is being advertised as down (“notify neighbor”) because the
configured interface is no longer operational.
Error Message
%AT-6-ROUTENOTIFY: [chars]: AppleTalk network down; [atalk_net] reported bad by
[atalk_address]
Explanation A router has gone down somewhere on the AppleTalk network. The indicated peer
notified this router of the change.
Error Message
%AT-6-ROUTEOK: [chars]: AppleTalk network up; [atalk_net] via [atalk_address]
([dec] hop [chars])
Explanation A routing update has been received for a previously suspect route.
Error Message
%AT-5-RTMPSTATE: [chars]: RTMP path to [atalk_net] via [atalk_address] now in
[chars] state (metric [dec], [dec] hops)
Error Message
%AT-3-SUBROUTINE_ERROR: AppleTalk error: [chars]
Explanation An internal error has occurred. Specifically, a programming assertion in the AppleTalk
networking code was violated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%AT-3-ZONEDISAGREES: [chars]: AppleTalk interface disabled; zone list
incompatible with [atalk_address]
Explanation The zone list of the configured interface is inconsistent with the zone list of other routers.
Recommended Action Reconfigure the zone list on the router so that it does not conflict with the zone
lists on other routers.
Error Message
%AT-6-ZONEGC: AppleTalk zone deleted; zone [chars] released
Explanation The router has removed an unused zone from the zone table.
Error Message
%AT-6-ZONEPROXY: AppleTalk proxy defined; zone [chars] using network [atalk_net]
Explanation This message reports the zone name and network number that are being advertised to
support the appletalk nbp-proxy command. When proxy service is initiated, this message is
generated each time the appletalk nbp-proxy command is issued.
ATM Messages
The following are Asynchronous Transfer Mode (ATM) error messages.
Error Message
%ATM-5-ATMSOFTSTART: Restarting ATM signalling and ILMI on [chars].
Error Message
%ATM-2-FAILATMSWDB: Fail malloc atm_swdb at [chars]
Explanation System memory exhaustion has caused an internal software error in the ATM subsystem.
Recommended Action If the system exhibits any unexpected behavior as a result of this memory
exhaustion, it may have to be reset to clear the error. Reduce other system activity to ease memory
demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%ATM-3-FAILCREATEVC: ATM failed to create VC(VCD=[dec], VPI=[dec], VCI=[dec]) on
Interface [chars], (Cause of the failure: [chars])
Explanation This message can occur for the following unrelated reasons. Each reason is accompanied
by a recommended action.
• The VCD exceeded the maximum available memory. Use a smaller VCD number.
• ARP is allowed only on AAL5-SNAP virtual circuits. Change the encapsulation to AAL5SNAP.
• The VPI-VCI pair or the VCD is already in use. Use a different VPI-VCI or VCD number.
• Only one VCC is allowed on a point-to-point interface. Use a different subinterface.
• AAL3/4-SMDS virtual circuit must be the only virtual circuit on an interface. Turn off AAL3/4.
• AAL3/4-SMDS MID exceeds the maximum. Use a smaller MID value.
• SMDS is not enabled. Enable SMDS.
• The driver failed to accept the virtual circuit. Initiate the virtual circuit again.
Recommended Action If none of the listed actions fixes the problem, copy the error message exactly
as it appears and report it to your Cisco technical support representative.
Error Message
%ATM-5-ILMIACCFILTER: New access filter setting will be applied to registration
of new addresses on [chars].
Explanation The command just entered sets up new ILMI access filter for address registration. It
affects only new addresses to be registered. The addresses already registered will not be affected.
Recommended Action Enter the shutdown command followed by the no shutdown command on this
interface to restart address registration if you need to remove addresses already registered but not
permitted by the new access filter.
Error Message
%ATM-5-ILMIADDREG: Address registration on [chars] is enabled. It will be
initiated at next interface restart.
Recommended Action Enter the shutdown command followed by the no shutdown command on this
interface if you must start address registration immediately; otherwise, wait for the next interface
restart.
Error Message
%ATM-6-ILMIAUTOCFGALREADY: ILMI([chars]): Auto-configuration already enabled.
Explanation ATM autoconfiguration has already been enabled. The atm auto-configuration
command just entered is ignored.
Error Message
%ATM-4-ILMICONFIGCHANGE: ILMI([chars]): Restarting ATM signalling and ILMI. Peer
Configuration change detected.
Error Message
%ATM-5-ILMIDEFACCFILTER: New global default access filter setting will be applied
to registration of new addresses on interfaces using global default access filter.
Explanation The command just entered sets up a new global default access filter for address
registration. It affects only new addresses to be registered on interfaces using the global default. The
addresses that are already registered will not be affected.
Recommended Action Enter the shutdown command followed by the no shutdown command on the
desired interfaces to restart address registration if you must remove addresses already registered but
not permitted by the new global default access filter.
Error Message
%ATM-4-ILMIKEEPALIVEFAIL: ILMI([chars]): Restarting ATM signalling and ILMI.
Keepalive failure detected.
Explanation The adjacent peer device is not responding to ILMI keepalive polling.
Recommended Action Check the connection of the ATM interface and the status of the adjacent peer
device. Correct them if necessary. Monitor the system to check if ILMI keepalive comes up again. If
this message recurs, copy the message exactly as it appears on the console or in the system log, call
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATM-6-ILMINOAUTOCFG: ILMI([chars]): Auto-configuration is disabled, current
interface parameters will be used at next interface restart.
Explanation The command just entered causes autoconfiguration to be disabled. The most recently
entered interface parameters will be used at the next interface restart.
Error Message
%ATM-6-ILMINOAUTOCFGALREADY: ILMI([chars]): Auto configuration already disabled.
Explanation ATM autoconfiguration has been enabled already. The no atm auto-configuration
command just entered is ignored.
Error Message
%ATM-4-MTUCALLMISMATCH: Call from:
ATM NSAP - [chars]
has mismatched PDU size - forward size is [dec]
- backward size is [dec],
int [chars] PDU size [chars] [chars]
Explanation The calling or called party has an MTU size configured that is different from the MTU
size on the current interface.
Recommended Action Either change the configured MTU size on the current interface to that of the
calling or called party’s interface or change the calling or called party’s interface to match the current
interface.
Error Message
%ATM-1-NOPUSRAM: Unit [dec], not enough interface memory
Explanation The specified ATM interface hardware has run out of interface memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATM-3-OUT_OF_VCDS: ATM failed to create VC on Interface [chars]
Explanation The ATM subsystem has run out of the internal resources necessary to create a new
virtual circuit. This situation may indicate a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATM-3-OVERSUBSCRIBED: Interface [chars]: Total [chars] allocation [int][chars]
exceeded maximum [chars] of [int][chars].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATM-4-UNMATCHUNIVERSION: ([dec]/[dec]/[dec]:[dec]): [chars]. Please verify peer
UNI version
Explanation The ATM peer equipment appears to be running an old version of ATM UNI and
communication with it is not possible.
Recommended Action The peer equipment needs to be upgraded in order to communicate with this
system.
Error Message
%ATM-3-UNSUPPORTED_QOS_PARAMS: ATM failed to create VC on Interface [chars]
Explanation Either the configuration contains invalid traffic shaping parameters or the software has
run out of rate queues.
Error Message
%ATM-5-UPDOWN: Changing VC [dec]/[dec] VC-state to [chars]
Recommended Action No action is required if the status change is intended; otherwise, note the cause
for the status change. Entering the shutdown command followed by the no shutdown CLI command
deactivates and activates the VC.
Error Message
%ATM-4-VPIVCIRANGE: VPI/VCI range parameters are dis-joint on [chars]
Explanation The MinSvccVci is greater than the MaxVci, after negotiation with the peer through
ILMI.
Recommended Action Disable autoconfiguration on both sides and change the port configuration
appropriately so that SVCCs can be set up.
ATMCES Messages
The following are ATM access concentrator protocol control information (PCI) port adapter driver error
messages.
Error Message
%ATMCES-1-BAD1575: The 1575 device could not be initialized on bay [dec], shutting
down bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-3-BADALTERACONFIG: Couldn’t configure the Altera, DIO not reset
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-3-BADALTERAINIT: Couldn’t initialize the Altera, DIO not set
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-3-BADBRDGCFG: Couldn’t get bridge configuration: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-1-BADPATYPE: Invalid Port Adapter Hardware Type Type=[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-1-BADSLAVE: The Slave device could not be initialized on bay [dec],
shutting down bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-1-ERRCREATEVC: The 1575 device failed to create VC [dec], file:[chars]
line:[dec]
Explanation The port adapter has encountered errors in setting up the VC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-1-ERRRMVC: The 1575 device not totally clean in removing VC [dec],
file:[chars] line:[dec]
Explanation The port adapter has encountered errors in shutting down the VC. This may affect future
VC creation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMCES-3-NOTATMCESDEV: Device reported [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ATMCORE Messages
The following are ATM core error messages.
Error Message
%ATMCORE-4-ATM_SYS_ERROR: [chars]
Explanation The ATM core subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMCORE-2-INTERNAL_CRITICAL: [chars]
Explanation The ATM core subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMCORE-3-INTERNAL_ERROR: [chars]
Explanation The ATM core subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMCORE-4-INTERNAL_WARNING: [chars]
Explanation The ATM core subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
ATMOC3 Messages
The following are ATM OC-3 network module error messages.
Error Message
%ATMOC3-1-DISCOVER: The Network Module in slot [dec] did not initialize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMOC3-1-GENERAL: [chars] error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMOC3-1-INITFAIL: The Network Module in slot [dec] failed to initialize (cause
[chars]).
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMOC3-1-INVALID_PCI_ID: The network module hardware reports an invalid [chars]
device id of [hex].
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMOC3-1-PCMCIA: The ATM Network Module in slot [dec] is incompatible with the
PCMCIA controller in the router.
Recommended Action Copy the error message exactly as it appears on the console or in the system log
and contact your Cisco technical support representative for upgrade information.
Error Message
%ATMOC3-1-PVP: [chars] traffic type not allowed in a PVP.
Recommended Action Either change the traffic type of this VC or remove it from the PVP.
Error Message
%ATMOC3-1-PVP_VC: Failed to activate F4 [chars] VC. PVP [dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMOC3-1-TOOBIG: [chars], packet(size [dec]) too big.
Explanation A packet greater than 256 bytes has been received on this interface.
Recommended Action The system should recover. No action is required. If the problem recurs, the
error might be related to data traffic patterns. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
ATMPA Messages
The following are ATM port adapter error messages.
Error Message
%ATMPA-3-BADPARTICLE: [chars]: bad rx particle [hex] flags [hex] index [dec]
Explanation The PA host driver has detected a duplicate Rx host buffer returned.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-BADVCD: [chars] bad vcd [dec] packet -
[hex] [hex] [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-5-BADVCSETUP: ti1570_vc_setup failed. (vci [dec] of the lastvpi [dec]
exceeds (vc-per-vp - 3)).
Explanation The TI1570 chip reserves three Rx DMA channels for OAM cells. As a result, the last
three VCIs of the last VPI block cannot be used for regular traffic.
Error Message
%ATMPA-3-CMDFAIL: [chars] Command Failed at [chars] - line [dec], arg [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-1-CTRLMEMFAIL: [chars] control memory bad [dec]
Explanation A memory test failed within the PCI control memory. This error probably indicates a
memory chip has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG00: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG01: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG02: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG03: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG04: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG05: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG06: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-CWREG07: [chars] [hex], [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR CW4010 registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-DISCOVER: found [dec] interfaces on bay [dec] (device ID [hex])
Recommended Action Power down the system, reseat the interface card, and reboot. If the error
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-1-GIANTPAK: [chars] vc [dec] received a giant packet size [dec] -
[hex] [hex] [hex] [hex] [hex] [hex]
Explanation The port adapter has received a packet that is larger than the maximum size allowed (a
giant packet).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-INITFAIL: ATMPA (bay [dec]), Init Failed at [chars] - line [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-1-INVALIDCONFIG: VIP2-40 and below only supports one OC-3 ATM PA. The other
PA bay needs to be emptied in order for the ATM PA to function.
Explanation The bandwidth requirements of the installed port adapters exceed the rated capability of
the processor.
Recommended Action Either remove one of the port adapters or upgrade the VIP.
Error Message
%ATMPA-2-INVDEVICE: Slot [dec] device is invalid (ID [hex])
Explanation The ATM Deluxe PCI driver found an incorrect PCI device ID during initialization. This
message could indicate that a hardware failure has caused an actual failure to read the ID, or that the
software needs to be upgraded to support hardware that did not exist yet when the software was
written.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-MISC0: 00 [hex], 01 [hex], 02 [hex], 03 [hex]
Explanation This message indicates that a SAR miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-MISC1: 04 [hex], 05 [hex], 06 [hex], 07 [hex]
Explanation This message indicates that a SAR miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-MISC2: 08 [hex], 09 [hex], 10 [hex], 11 [hex]
Explanation This message indicates that a SAR miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-MISC3: 12 [hex], 13 [hex], 14 [hex], 15 [hex]
Explanation This message indicates that a SAR miscellaneous dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-NOTTI1570: Slot [dec] device is not TI1570 (ID [hex])
Explanation The driver has found an unexpected device type in the specified PCI slot. If the device is
a TI1570, then a hardware failure may have occurred.
Recommended Action Power down the system, reseat the interface card, and reboot. If the error
message recurs, copy the message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-NOTXDESCSPACE: [chars] No tx descriptor space in buffer, data block
[hex], data start [hex]
Explanation The driver could not allocate memory for a packet. This message is probably caused by
memory exhaustion.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%ATMPA-3-PCIMEMNOTENOUGH: Only [hex] bytes of memory available for [chars]
Explanation The port adapter needs more PCI memory. The installed amount is less than the amount
required by the drivers for packet buffers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-PCI_PERROR: TI1570 unit [dec]: PCI parity error ([hex])
Explanation A parity error has occurred on the PCI bus. This message probably indicates an existing
or developing hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-REG00: [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-REG01: [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-REG02: [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-7-REG03: [chars] [hex], [chars] [hex], [chars] [hex]
Explanation This message indicates that a SAR APU registers dump has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-1-REGFAIL: register [hex] write value [hex] but read [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-1-RPTFAIL: [chars] failed to send report [dec] at [chars] - line [dec]
Explanation The port adapter has failed to send a report from the VIP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-RXDMANOTINACT: RX DMA entry [hex] not going inactive
Explanation A receive DMA channel failed to deactivate during the shutdown of a virtual circuit. This
failure could originate in either the hardware or software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-RXFREEZE: [chars]: receive freeze [dec]
Explanation Excessive traffic congestion on the ATM interface may have resulted in cell loss. The cell
buffers of the PCI-ATM interface were full when a cell arrived on the interface, resulting in a receive
freeze condition.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ATMPA-3-SARCRASH: [chars]: SAR[dec] Chip Crashdump:
Explanation The SAR chip has crashed, and the interface is being reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-TXDMANOTFLUSHED: TX DMA not flushed
Explanation A transmit DMA channel has failed to flush its buffers during the shutdown of an ATM
interface. This failure could originate in either the hardware or software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMPA-3-TXFREEZE: [chars]: transmit freeze [dec]
Explanation The PCI-ATM interface had to stop the transmitter while waiting for data.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ATMPA-3-UNSUPPORTED: [chars]: Non supported command
Explanation An attempt was made to configure a rate queue on an ATM Lite port adapter that does
not support rate queues.
Recommended Action Check the configuration and try again, avoiding unsupported features.
ATMSIG Messages
The following are ATM signaling subsystem error messages
Error Message
%ATMSIG-3-ATMSIG_CUG_DELETE_FAILED: ATMSIG([chars])
Explanation A software error occurred during the removal of a member from a closed user group.
Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_CUG_INSERT_FAILED: ATMSIG([chars])
Explanation A software error has occurred during the addition of a member to a closed user group.
Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_LISTEN_FAILED_DUP: Duplicate LISTEN by [chars] for existing NSAP
[chars] owned by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_PRTY_DELETE_FAILED: ATMSIG([chars] [dec],[dec] - [dec]/[dec])
avl prty del failed:svc [hex] party [hex]
Explanation A software error occurred during the removal of a party from a point-to-multipoint call.
Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_PRTY_INSERT_FAILED: ATMSIG([chars] [dec],[dec] - [dec]/[dec])
avl prty ins failed:svc [hex] party [hex]
Explanation A software error occurred during the addition of a party to a point-to-multipoint call.
Other error messages appearing immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_SVC_DELETE_FAILED: ATMSIG([chars] [dec],[dec] - [dec]/[dec]) SVC
wavl del failed:svc [hex]
Explanation A software error occurred during the closure of an SVC. Other error messages appearing
immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ATMSIG_SVC_INSERT_FAILED: ATMSIG([chars] [dec],[dec] - [dec]/[dec]) SVC
wavl ins failed:svc [hex]
Explanation A software error occurred during the creation of an SVC. Other error messages appearing
immediately prior to this one may be related.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-4-CONFIG_ERROR: Configuration Error: [chars] [chars]
Explanation This message indicates that a configuration error has occurred in the ATM Signaling
subsystem. The message will display more specific information about the problem location.
Error Message
%ATMSIG-3-DBINITFAIL: Signalling control block initialization failure, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-ENQFAIL: process_enqueue failed, [chars]
Explanation An internal software error occurred while a user request was being handled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-FAIL1STHALFLEG: 1st halfLeg failed, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-FAIL2NDHALFLEG: 2nd halfLeg failed, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-FAILASSERT: Assertion failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-FAILHALFLEGREM: halfLeg removal failed, [chars]
Explanation An internal software error has occurred. This message should be displayed only when
verbose debugging is enabled for an SVC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-FAILXCONN: Xconnect failed, [chars]
Explanation An internal software error occurred during the installation of an SVC cross-connect.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-INVPNNIMSG: Invalid msg from routing/pnni : [chars]
Explanation This message indicates that an error has occurred in the PNNI routing subsystem. It
could be caused by an internal software error or by bad control information received from the peer
equipment. The message will contain additional information that can help locate the cause. Any
message with “NULL” probably indicates a problem with this system; other messages probably
indicate a problem with the peer equipment.
Recommended Action Check this system and the peer equipment for any obvious errors. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMSIG-3-NOCALLREF: Cannot find a Callref value to allocate: [chars]
Explanation An internal software error, probably including memory exhaustion, has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ATMSIG-3-NOSVC: no SVC, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
ATMSSCOP Messages
The following are ATM Service Specific Connection Oriented Protocol (SSCOP) error messages.
Error Message
%ATMSSCOP-3-SSCOPERR: INIT SSCOP -
Intf : [chars], Event : [chars], State : [chars].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ATMSSCOP-5-SSCOPINIT: - Intf : [chars], Event : [chars], State : [chars].
Explanation This message indicates a routine step of the ATM SSCOP initialization sequence.
Error Message
%ATMSSCOP-4-UNMATCHUNIVERSION: ([chars]): [chars]. Please verify peer UNI version
Explanation The ATM peer equipment appears to be running an old version of ATM UNI.
Communication with it is not possible.
Recommended Action The ATM peer equipment may need attention. Verify that the version of ATM
UNI is at least Version 3.1 and upgrade if necessary.
AUTORP Messages
The following are Protocol Independent Multicast version 2 (PIMv2) Auto-Rendezvous Point error
messages.
Error Message
%AUTORP-4-MANY_RPS: Many items in learned RP queue: [dec]
Explanation There is an abnormally large number of items in the RP queue. This could indicate that
the system CPU is overloaded.
Recommended Action Reduce other system activity to ease processor demands. If conditions warrant,
consider changes to the network architecture to handle more volume, including upgrading to a larger
router.
Error Message
%AUTORP-5-MAPPING: RP for [IP_address]/[dec] is now [IP_address]
Explanation A new RP has been elected for the subject group prefix.
Error Message
%AUTORP-4-PRM_DEL: Error expiring semi-static RP-mapping entry
([IP_address]/[dec], RP:[IP_address])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%AUTORP-2-RADIXINIT: Error initializing the Auto-RP radix tree
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%AUTORP-4-RADIXINSERT: Error inserting a new entry into the RP-mapping radix tree
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
BAP Messages
The following are Point-to-Point Protocol (PPP) Bandwidth Allocation Protocol (BAP) error messages.
Error Message
%BAP-4-NOSTATE: [chars] [chars] [chars] in illegal state [dec]
Recommended Action Contact your Cisco technical support representative and report the error
message, the system version, and the router configuration. (Use the show version command to obtain
the software version.)
Error Message
%BAP-4-WAVL: Failed to initialize AVL tree, BAP not started
Recommended Action Contact your Cisco technical support representative and report the error
message, the system version, and the router configuration. (Use the show version command to obtain
the software version.)
BCM3220 Messages
The following are cable modem MAC controlled interface error messages.
Error Message
%BCM3220-3-BADUNIT: Bad unit number [dec]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%BCM3220-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Error Message
%BCM3220-3-OWNERR: Unit [dec], buffer ownership error, pak = [hex]
BGP Messages
The following are Border Gateway Protocol (BGP) error messages.
Error Message
%BGP-3-ADDROUTE: Unable to add route for [chars] to radix trie
Explanation An addition to the radix trie could not be completed because an error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-5-ADJCHANGE: neighbor [IP_address] [chars] [chars]
Explanation A BGP neighbor has either come up or gone down. The message describes the change
that has occurred. This message appears only if the log-neighbor-changes command is configured
for the BGP process.
Recommended Action This informational message normally appears as routers and BGP neighbors go
up or down. However, unexpected neighbor loss might indicate high error rates or high packet loss
in the network and should be investigated.
Error Message
%BGP-6-ASPATH: [chars] AS path [chars] received from [IP_address]: [chars]
Explanation The remote BGP peer has sent in an update with an invalid AS path.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-3-BADMASK: Attempt to install route for [IP_address] without valid mask in
[chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-3-BADROUTEMAP: Bad parameters in the route-map [chars] applied for [chars]
Explanation The route map contains parameters that are incompatible with the intended operation.
Error Message
%BGP-3-BGP_INCONSISTENT: [IP_address] Inconsistent [chars]
Recommended Action This is a rare situation and is the result of an internal problem. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%BGP-3-DELPATH: Attempted to delete path from an empty net for [chars]
Explanation A BGP path could not be deleted because an error was encountered.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-3-DELROUTE: Unable to remove route for [chars] from radix trie
Explanation A deletion from the radix trie could not be completed because an error was encountered.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-3-INSUFCHUNKS: Insufficient chunk pools for [chars], requested size [dec]
Explanation The size of the static chunk pools is not defined correctly.
Recommended Action Collect chunk and BGP summary information. This message probably indicates
an internal problem. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BGP-2-INSUFMEM: Insufficient memory for [chars] entry
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%BGP-3-MARTIAN_IP: [IP_address] Martian prefix [chars] in [chars]
Recommended Action Verify the configuration, IP address, and prefix defined on the remote router and
make any appropriate corrections.
Error Message
%BGP-3-MAXPATHS: Too many parallel paths for [IP_address][IP_netmask], maximum is
[dec]
Explanation The number of parallel paths has exceeded the configured limit.
Error Message
%BGP-4-MAXPFX: No. of prefix received from [IP_address] (afi [dec]) reaches [dec],
max [dec]
Explanation The number of prefixes received from a neighbor has reached the warning limit.
Recommended Action Verify the number of prefixes received from the neighbor and determine
whether the limit should be increased.
Error Message
%BGP-3-MAXPFXEXCEED: No. of prefix received from [IP_address] (afi [dec]): [dec]
exceed limit [dec]
Explanation The number of prefixes received from a neighbor has exceeded the configured limit.
Recommended Action Verify the number of prefixes received from the neighbor and determine
whether the limit should be increased.
Error Message
%BGP-3-NEGCOUNTER: Prefix-accepted counter negative for peer [IP_address], prefix
[chars]
Explanation The counter value for accepted prefixes is incorrect and is less than zero.
Recommended Action This is a rare situation and is a result of an internal problem. Reset the session
to correct the problem.
Error Message
%BGP-6-NEXTHOP: Invalid next hop ([IP_address]) received from [IP_address]:
[chars]
Explanation The remote BGP peer has sent this peer a route with an illegal next hop. The given route
was ignored.
Error Message
%BGP-3-NOBITFIELD: Could not allocate bitfield. Cannot open session to [chars]
Explanation The allocation of the neighbor index for this neighbor has failed because of a low
memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%BGP-3-NOTIFICATION: [chars] neighbor [IP_address] [dec]/[dec] ([chars]) [dec]
bytes [chars]
Explanation An error condition has been detected in the BGP session. A notification packet is being
sent or received, and the session will be reset. This message appears only if the
log-neighbor-changes command is configured for the BGP process.
Recommended Action This message represents an error in the session. Its origin should be
investigated. If the error occurs periodically, copy the error message exactly as it appears on the console
or in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%BGP-3-RADIXINIT: Radix trie initialization failed
Explanation Initialization of the radix trie could not be accomplished because of a low memory
condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%BGP-5-VERSION_WRAP: bgp version wrapped of [chars]
Explanation The BGP table version has reached its maximum value and has wrapped around. The
message describes this event.
Recommended Action This message is informational. However, frequent occurrences of such an event
might indicate high error rates or high packet loss in the network and should be investigated.
Error Message
%BGP-4-VPNV4NH_IF: Nexthop [IP_address] may not be reachable from neigbor
[IP_address] - not a loopback
Explanation A VPNv4 route is being sent to the IBGP neighbor indicated in the messages. The next
hop is one of the directly connected physical interfaces. It is possible that the label for the address of
the next hop is being removed in the MPLS cloud one hop too soon. Because the provider (P) routers
do not store VPN information, they do not know where to forward packets that carry the BGP label.
If the address is not available at the correct hop, it could break connectivity between VPN sites.
Recommended Action Use loopback interfaces as the next hops for VPNv4 IBGP neighbors.
Error Message
%BGP-4-VPNV4NH_MASK: Nexthop [IP_address] may not be reachable from neigbor
[IP_address] - not /32 mask
Explanation A VPNv4 route is being sent to the IBGP neighbor. The address of the next hop is a
loopback interface that does not have a /32 mask defined. OSPF is being used on this loopback
interface, and the OSPF network type of this interface is LOOPBACK. OSPF advertises this IP
address as a host route (with mask /32), regardless of what mask is configured. This advertising
conflicts with TDP, which uses configured masks, so the TDP neighbors may not receive a tag for the
route indicated in this error message. This condition could break connectivity between sites that
belong to the same VPN.
Recommended Action Configure the loopback that is being used as the next-hop loopback to use a
32-bit network mask (/32), or set the network type to point-to-point by entering the ip ospf network
point-to-point command.
BIT Messages
The following are dynamic bitlist error messages.
Error Message
%BIT-4-OUTOFRANGE: bit [dec] is not in the expected range of [dec] to [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
BRI Messages
The following are ISDN Basic Rate Interface (BRI) error messages.
Error Message
%BRI-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Recommended Action Repair or replace the controller indicated in the error message.
Error Message
%BRI-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%BRI-4-NOSWITCH: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Explanation The ISDN leased line requires that an ISDN switch type be configured.
Recommended Action Choose and configure a BRI switch type. If you are unsure of the switch type,
choose any switch.
BRIMUX Messages
The following are Cisco AS5200 BRIMUX board error messages.
Error Message
%BRIMUX-3-BADBRIMUX: Slot [dec] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-1-BADCODE: Software error: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADDLACK: Slot [dec] BRIC, failed to acknowledge download data block
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADDPM: Slot [dec] DPM, test failed at offset [hex], expect [hex], read
[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADULADDR: Slot [dec] BRIC, wrong upload address received [hex],
requested [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADULBLK: Slot [dec] BRIC, wrong block [dec] for data upload, expect
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADULLEN: Slot [dec] BRIC, upload data length read [dec], truncate to
[dec] bytes
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-3-BADULREQ: Slot [dec] BRIC, failed to send upload data block [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BRIMUX-5-CHANUPDOWN: B[dec] of BRI[dec] on slot [dec] BRIC, changed state to
[chars]
Error Message
%BRIMUX-4-HEARTBEAT: Slot [dec] BRIC, lost heartbeat for [dec] seconds
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BRIMUX-5-PORTUPDOWN: BRI[dec] on slot [dec] BRIC, changed state to [chars]
Error Message
%BRIMUX-5-UPDOWN: Slot [dec] BRIC, changed state to [chars]
BSC Messages
The following are Binary Synchronous Communications (BSC) protocol error messages.
Error Message
%BSC-3-BADLINESTATE: Line state Tx when receiving [chars] on line [chars]
Recommended Action Verify that the line has been consistently defined in relation to the carrier. If a
message report was sent, perform a hard stop and start the bisynchronous interface in question.
Error Message
%BSC-3-BADPEERTYPE: Peer [chars] is incorrect type
Explanation This message occurs only when BSC local acknowledgment is configured. It indicates
that the serial interfaces that are using the BSTUN tunnel are configured incorrectly; that is, both
interfaces have been configured as secondary.
Recommended Action Reconfigure the serial interfaces correctly so that they form a primary and
secondary pair.
Error Message
%BSC-2-NOMEM: No buffers available on interface [chars].
Recommended Action Perform diagnostics on the router to locate the subsystem or interface
responsible for consuming memory. The only method that will clear this situation is to reload the
router.
BSTUN Messages
The following are block serial tunneling (BSTUN) error messages.
Error Message
%BSTUN-3-BADCONN: CONN: bad connection ([dec]), peer: [chars]
Explanation An internal software error has occurred. A packet was queued to the background process
to establish an active connection, but the peer structure has not been initialized properly. This
situation should never occur.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-3-BADLENOP: [chars]: bad len or unknown op, op [dec], len [dec]
Explanation An internal software error has occurred. A BSTUN packet was received on the direct
interface with a length of zero, which is an abnormal length.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-3-BADMAGIC: [chars]: wrong magic, mine [hex], theirs [hex] ([dec])
Explanation An internal software error has occurred. The identifier from the received packet does not
match the packet header information received from a peer tunnel.
Recommended Action Verify that the configuration is correct and that the peer is configured correctly
and try again. If the error message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%BSTUN-3-BADPASSIVEOPEN: passive open from [IP_address]([dec]) -> [dec] failed
Explanation An internal software error has occurred. BSTUN received notice of an incoming
connection, but the connection attempt failed and the peer returned a failure code. The remote peer
could be unavailable or the configuration could be incorrect.
Recommended Action Verify that both the local and remote configurations are correct and try again. If
the error message recurs, copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BSTUN-3-CONNILLSTATE: CONN: Peer [chars], illegal state [dec]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-6-CONNOPENFAIL: CONN: peer [chars] open failed, [chars] [[int]]
Explanation An attempt to connect to a remote outbound TCP BSTUN peer was not successful.
Recommended Action Verify that the remote peer is accessible from this router, that it is running
software capable of supporting BSTUN, and that it is configured correctly.
Error Message
%BSTUN-4-DUPROUTE: Cannot define duplicate route on the
same group
Explanation This route command is defined on another interface belonging to the same group.
Duplicate routes cannot be defined for the same group.
Recommended Action Define a new group and verify that the route information for each BSTUN route
is unique.
Error Message
%BSTUN-6-ERR. : [chars]: [chars]: [chars], op [hex], len [dec]
Explanation An internal software error has occurred. The remote BSTUN partner has sent an error
operation code indicating that it has detected an error on its receive processing. The sense codes are
as follows:
• 0x81—The partner has received an invalid operation code. Verify that the right level of software
is running to support the operation.
• 0x82—Data has been received for an unknown peer.
Recommended Action If sense code 0x82 is received, verify that the head and tail routers are
configured properly. If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-3-IFNOTSETUP: Could not setup interface for protocol [chars]
Explanation Even though BSTUN is configured on the interface, it could not start the interface to
handle the specified protocol traffic.
Recommended Action If this message appears while you are configuring BSTUN, check for other
system errors. Possible problems include a lack of available memory in the router and a shutdown. If
no obvious problem can be detected, record all the displayed values and any other BSTUN error
messages, copy the error messages exactly as they appear on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%BSTUN-2-NOBUF: Interface [chars], no buffer available to [chars]
Explanation A memory shortage existed at the time that the configuration command was issued. This
condition is rare and, under normal conditions, is temporary.
Recommended Action Reconfigure the BSTUN group. If memory shortages persist, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%BSTUN-3-NOGRPDEF: No bstun group defined on interface [chars]
Explanation An action was taken that requires the previous definition of a BSTUN group number.
Recommended Action Verify that the BSTUN definitions are complete, make any necessary
corrections, and try again.
Error Message
%BSTUN-3-NOPEER: No peer configured to route frame with destination address
[chars] (bstun group [dec])
Explanation A BSTUN route has not been configured for the frame being received. The destination
address of the frame is indicated in the error message. If this message appears while you are
debugging BSTUN, it indicates that no specific BSTUN route has been configured for the frames
being received; the device address for those frames is listed in the packet debug trace.
Recommended Action You may choose to configure a BSTUN route or ignore this message.
Error Message
%BSTUN-6-OPENED: [chars]: peer [chars] opened, [previous state [chars]]
Explanation An attempt to connect to a remote peer has been either completed successfully or is in
the process of being opened. This activity indicates that BSTUN is working as expected.
Error Message
%BSTUN-6-OPENING: CONN: opening peer [chars], [dec]
Explanation An attempt to connect to a remote peer has been either completed successfully or is in
the process of being opened. This activity indicates that BSTUN is working as expected.
Error Message
%BSTUN-6-PASSIVEOPEN: passive open [IP_address]([dec]) -> [dec]
Explanation An attempt to connect to a remote peer has been either completed successfully or is in
the process of being opened. This activity indicates that BSTUN is working as expected.
Error Message
%BSTUN-6-PEERSHUTDOWN: shutting down peer [chars] on [chars]
Explanation A connection to a remote peer is being shut down. This is typically the result of user
intervention during a BSTUN reconfiguring or disabling process. This activity indicates that BSTUN
is working as expected.
Error Message
%BSTUN-4-PEERSTATE: Peer [chars], wrong state [dec] ([dec])
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-6-PROCEXIT: Process terminating. Due to signal [dec]. Subcode [dec].
Address [hex].
Recommended Action If this message appears while you are disabling BSTUN, no action is required.
Otherwise, record all the displayed values and any other BSTUN error messages, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%BSTUN-6-RECONNECT: PHDR: reconnect from peer [chars]
Explanation A remote peer has reestablished a connection to this router as indicated in the error
message.
Error Message
%BSTUN-3-SENDPUNT: [chars]: sent [chars] to [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-4-SENDPUNTTCP: [chars]: sent [chars] to ([[int]])[IP_address]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%BSTUN-6-TCPFINI: peer [chars] closed [previous state [chars]]
Explanation A remote peer has closed a BSTUN connection with this router.
Recommended Action Examine the remote router to determine why it closed the connection with the
specified peer. The closing of the connection can be caused by normal events, such as
reconfiguration.
Error Message
%BSTUN-6-TCPPEERSHUT: [chars] [chars], [IP_address]([dec])
Explanation This router has closed a BSTUN connection with a remote peer.
Recommended Action Examine this router to determine why it closed the connection with the remote
peer. This action can be caused by normal events, such as reconfiguration.
Error Message
%BSTUN-3-UNKPROTOEV: Unknown protocol event [dec] on interface [chars]
Explanation An event that was passed to the BSTUN layer for processing could not be decoded.
C1400_PCI Messages
The following are protocol control information (PCI) bus error messages for the Cisco 1400 platform.
Error Message
%C1400_PCI-3-BADADDR: c1400_little_endian_addr: Attempted conversion of invalid
address ([hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-BADADDR2: c1400_big_endian_addr: Attempted conversion of invalid
address ([hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-BADPCIRD: PCI Configuration Read Cycle Failed for bus [dec], Device
[dec], function [dec],
register [dec]
Explanation The system could not read from the PCI Bus. It may be necessary to replace the board.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-BADPCIWR: PCI Configuration Write Failed for bus [dec], Device [dec],
function [dec],
register [dec]
Explanation The device initialization code was unable to write to the PCI Bus. It may be necessary to
replace the board.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-BIG_ENDIAN_ADDR: qspan_little_endian_addr: Address ([hex]) operation
is not supported
Explanation Conversion of an address to an equivalent big endian address is not supported by the
QSpan PCI device.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-LITTLE_ENDIAN_ADDR: qspan_little_endian_addr: Address ([hex])
operation is not supported
Explanation Conversion of an address to an equivalent little endian address is not supported by the
QSpan PCI device.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%C1400_PCI-3-PCI_NOT_EXIST: PCI Bus bridge does not exist
Explanation The device initialization code was unable to locate the PCI Bus bridge. It may be
necessary to replace the board.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative with
the gathered information.
C1600 Messages
The following are Cisco 1600 platform error messages.
Error Message
%C1600-4-BADINTFC: Interface [dec], (0-1 Onboard interfaces 2=WIC)
Invalid interface (Unknown, Uninitialized or Bad Cookie value read)
Explanation The router is functional; however, there is an interface that the software does not
recognize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1600-4-INTFCNOFLH: Unable to load images or communicate over interface
Explanation Access to the interface might have failed because of a transient network problem.
Recommended Action Retry the operation. If the problem persists, call your technical support
representative for assistance.
C1700 Messages
The following are Cisco 1700 platform error messages.
Error Message
%C1700-3-BADIMAGE: The IOS image loaded supports voice. The platform you are
running is not voice capable.\n
Explanation The voice-capable Cisco IOS software detects that it is running on a platform that does
not support voice features.
Recommended Action Check the image and the platform. If you need to use voice features, you should
get a Cisco 1750 router. If you do not need voice, you should load an image that does not include
voice features.
Error Message
%C1700-3-BADPA: Invalid Port Adaptor type ([dec]) reported for mainboard
Explanation The virtual port adapter type derived from the main board type is not one of the supported
types. It may be that this main board is a new main board type and the software release you are
running does not support the new main board type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700-3-NOCONFIG: Could not download startup configuration from the tftp
server.\n
Explanation A startup configuration could not be downloaded from the TFTP server. The specified
file might not be available, or the server might be unreachable.
Recommended Action Check the filename and availability on the server. Verify that the network is up
and the TFTP server can be reached.
Error Message
%C1700-1-OVERTEMP: System detected OVERTEMPERATURE condition.
Putting the system in Power save mode and going to rommon.
Please resolve cooling problem and restart system!\n
Recommended Action Verify that the room temperature is low enough and that air flow to the card is
not blocked. If this condition persists, the environmental monitor might shut down the system.
Contact your Cisco technical support representative for assistance if necessary.
Error Message
%C1700-3-TDMMODIFUNKNOWN: TDM Module does not support WAN Interface module [hex]
in slot [dec]
Explanation The WAN interface card was not recognized by the TDM module. Internal connections
required for this WAN interface card to function were not made.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700-5-WRITEMEM: NVRAM configuration is not supported.\n
Explanation A startup configuration could not be stored in NVRAM. It is stored in the single-board
computer.
Recommended Action The configuration is automatically saved by the management application. You
can also save the configuration by copying the running configuration file to a server using the FTP
function.
C1700_EM Messages
The following are Cisco 1700 VPN module hardware accelerator for IP security error messages.
Error Message
%C1700_EM-1-ALIGN: Alignment failure on packet buffer: [hex]
Explanation A software error has occurred. The VPN module driver detected that the buffer is not
aligned correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-BADBOOTSTATUS: VPN Module returned bad boot status: ([dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-BADSEMAPHORE: VPN Module cannot lock semaphore sem=[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-DOWNLOADFAIL: VPN Module firmware download failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-DSP_NOT_RESPONDING: VPN Module DSP is not responding.
Explanation The digital signal processor (DSP) portion of the ATM address for the VPN module
might be incorrect.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-EM_MULTDEV: Multiple VPN Modules not supported, ([dec]) found
Explanation Multiple VPN modules are not supported in the current configuration.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-EM_PROC_ALIGN: VPN Module Command Processor alignment error:
([chars]=[hex])
Explanation An alignment error has occurred in the VPN module command processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-EM_PROC_ERR: VPN Module Command Processor error: ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-EM_PROC_INIT: VPN Module Command Processor initialization failed:
([chars])
Explanation An attempt to initialize the VPN module command processor has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-INITFAIL: Slot [dec]: [chars]
Explanation The VPN module driver could not be initialized at the specified point.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-MBX_BADSTATE: VPN Module CGX mailbox bad state: found=[hex],
expect=[hex]
Explanation A state change has occurred, causing the VPN module CGX Library mailbox to become
unstable.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-MEMTESTFAIL: VPN Module failed its onboard memory test. Page [hex],
Addr [hex], Wrote [hex], Read [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-NOMEMORY: [chars] creation failed for slot [dec]
Explanation The VPN module driver could not allocate memory for the specified data structure.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration. If the problem is not resolved by applying these actions,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%C1700_EM-3-NVRAMFAIL: VPN Module could not read its own NVRAM configuration:
([dec])
Explanation An NVRAM error has occurred, preventing the VPN module from being able to read its
own NVRAM configuration.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-1-OWNER: [chars] packet buffer, pak=[hex]
Explanation A software or hardware error has occurred. The VPN module driver has detected that the
buffer ring is in an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-3-PROC_BADEVENT: VPN Module Command Processor got event: major=[dec],
minor=[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C1700_EM-6-SHUTDOWN: [chars] shutting down
Explanation The specified VPN module is shutting down. It may have been physically removed.
Error Message
%C1700_EM-1-TOOBIG: [chars] received a packet with size [dec].
Explanation A packet received from the specified peer exceeds the specified MTU size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
C2600 Messages
The following are Cisco 2600 platform error messages.
Error Message
%C2600-3-BADADDR: c2600_little_endian_addr: Attempted conversion of invalid
address ([hex])
Explanation A software error occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADADDR2: c2600_big_endian_addr: Attempted conversion of invalid address
([hex])
Explanation A software error occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADBAYDEV: get_pci_dev_num: Invalid bay ([dec]) or device number offset
([dec])
Explanation A software error occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADDEVNO: pas_get_device_subunit: Invalid PCI device number: [dec]
Explanation A software error occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADNV: Detected invalid NVRAM size: [dec] bytes
Explanation The detected size of the NVRAM is not one of the supported sizes. The NVRAM may
have failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADPA: Invalid Port Adaptor type ([dec]) reported for mainboard
Explanation The virtual port adapter type derived from the main board type is not one of the supported
types. This main board may be a new type of main board that is not supported by the software release
you are running.
Recommended Action Verify that the installed main board is compatible with the release of Cisco IOS
software you are running. If you cannot resolve the discrepancy, copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%C2600-3-BADPCIRD: PCI Configuration Read Cycle Failed for bus [dec], Device
[dec], function [dec], register [dec]
Explanation An attempt to read the PCI bus configuration has failed. The main board needs to be
replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-BADPCIWR: PCI Configuration Write Cycle Failed for bus [dec], Device
[dec], function [dec], register [dec]
Explanation An attempt to write the PCI bus configuration has failed. The main board needs to be
replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-NOMAC: Can’t allocate MAC address for interface [int]/[int]
Explanation An attempt to allocate the MAC address for the specified interface has failed; all the
available MAC addresses for the system have been allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2600-3-NVERASEFAIL: Failed to erase config due to internal error
Explanation The password protection feature has failed to erase the configuration because of an
internal error.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C2600-1-OVERTEMP: System detected OVERTEMPERATURE condition.
Putting the system in Power save mode and going to rommon.
Please resolve cooling problem and restart system!\n
Recommended Action Verify that the room temperature is not too high and that air flow to the card is
not blocked. If this condition persists, the environmental monitor may shut down the system. If the
error message recurs, copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
C2600_MAINBOARD_ASYNC_PQUICC Messages
The following are MPC860 quad integrated communications controller error messages for the
Cisco 2600 platform.
Error Message
%C2600_MAINBOARD_ASYNC_PQUICC-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation Memory cannot be allocated to perform the function indicated in the message.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration. If the problem persists, copy the message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
C29ATM Messages
The following are error messages for the Catalyst 2900XL address table management module.
Error Message
%C29ATM-4-AT_DEBUG: [chars]: [chars] : [dec]
Explanation A problem with the address table management subsystem has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C29ATM-4-AT_DEBUG_MAC: [chars]: [chars] : [enet]
Explanation A problem with the address table management subsystem has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C29ATM-4-AT_DEBUG_TB: [chars]: [chars] : [dec]
Explanation A problem with the address table management subsystem has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C29ATM-4-AT_VLAN_DEBUG: [chars]: [chars] : [dec]
Explanation A problem with the address table management subsystem has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C29ATM-4-BIG_CONTROL_FRAME: AAL5 discarded because it is too large to buffer: vpi
= [dec], vci = [dec], size = [dec]
Explanation An AAL5 frame destined for Cisco IOS was discarded because it was too large to buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C29ATM-4-IF_IDB: [chars]: [chars]
Explanation The ATM IDB for this interface could not be detected.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C29ATM-3-NO_CREATE_VCC: Cannot create VCC [chars].
Explanation The module was unable to create a VCC for the specified service.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C29ATM-4-NOVCINFO: [chars] discarded because it is not associated with a
VCD: vpi = [dec] vci = [dec]
Explanation An OAM cell or an AAL5 frame was discarded because it was not associated with a
VCD.
Recommended Action Check the configuration of your ATM switch and make any necessary
corrections.
Error Message
%C29ATM-3-OUT_BAD_VCD: The module attempted to transmit frame on a closed or
non-existent VCD: vcd = [dec]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C29ATM-3-OUT_OF_VCD: Cannot create VCC for [chars], run out of VCD
Explanation The module was unable to create a VCC for the specified service.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
C2KATM Messages
The following are Catalyst 2820 ATM module error messages.
Error Message
%C2KATM-4-BIG_CONTROL_FRAME: AAL5 discarded because it is too large to buffer: vpi
= [dec], vci = [dec], size = [dec]
Explanation An AAL5 frame destined for Cisco IOS was discarded because it was too large to buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C2KATM-3-NO_CREATE_VCC: Cannot create VCC [chars].
Explanation The module was not able to create a VCC for the specified service.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C2KATM-4-NOVCINFO: [chars] discarded because it is not associated with a
VCD: vpi = [dec] vci = [dec]
Explanation An Operation, Administration, and Maintenance (OAM) cell or an AAL5 frame was
discarded because it was not associated with a VCD.
Error Message
%C2KATM-3-OUT_BAD_VCD: The module attempted to transmit frame on a closed or
non-existent VCD: vcd = [dec]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C2KATM-3-OUT_OF_VCD: Cannot create VCC for [chars], no free VCDs
Explanation The module was unable to create a VCC for the specified service.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
C3600 Messages
The following are Cisco 3600 platform error messages.
Error Message
%C3600-3-BADNV: Detected invalid NVRAM size: [dec] bytes
Explanation The detected size of NVRAM is not one of the supported sizes. The NVRAM may be
bad.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C3600-3-BADPLAT: Unknown platform type
Explanation The Cisco IOS software image does not recognize the motherboard revision of this
router. This situation could indicate either that a hardware failure has occurred or that the software
needs to be upgraded to allow it to recognize newer hardware.
Recommended Action Verify that you are using a recommended revision of the Cisco IOS software for
your hardware. Upgrade to a newer software release if necessary. If the error message recurs, copy
the message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%C3600-3-CHASSIS: Unknown chassis model.
Recommended Action Contact your Cisco technical support representative for assistance in updating
your system.
Error Message
%C3600-4-COOKIE: Corrupt or missing MAC address cookie
using random base [enet]
Recommended Action Contact your Cisco technical support representative for assistance in updating
your system.
Error Message
%C3600-4-MACBLKSIZE: Unknown MAC address block size.
Recommended Action Contact your Cisco technical support representative for assistance in updating
your system.
Error Message
%C3600-3-NOMAC: Can’t allocate MAC address for interface [int]/[int]
Explanation A MAC address could not be allocated because of an incorrect slot and port combination
that exceeds the maximum available hardware.
Recommended Action Verify that the appropriate hardware is installed in the chassis and that the
software configuration correctly reflects the slot and port placement.
Error Message
%C3600-3-NVERASEFAIL: Failed to erase config due to internal error
Explanation The password protection feature has failed to erase the configuration because an internal
error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C3600-3-SLOTS: Number of slots in chassis is undefined.
Recommended Action Contact your technical support representative for assistance in updating your
system.
Error Message
%C3600-4-VERSION_MISMATCH: Midplane data version mismatch.
Explanation Data stored in the midplane is out of date and needs to be updated.
Recommended Action Contact your technical support representative for assistance in updating your
system.
C4GWY_DSPRM Messages
The following are digital signal processor (DSP) Resource Manager error messages.
Error Message
%C4GWY_DSPRM-5-DSPFAIL: DSP [dec] is in the failed state
Explanation The digital signal processor for the specified address has failed because of excessive
alarm indications.
Error Message
%C4GWY_DSPRM-5-DSPNOTPRESENT: DSP [dec] is not present
Explanation All four digital signal processor SIMMs are not available.
Recommended Action Install all four hardware digital signal processor SIMMs and try again.
Error Message
%C4GWY_DSPRM-3-INSUFFICIENT: Insufficient DSP resources for timeslot [dec] on port
[chars]
Explanation The configuration requires more digital signal processor resources than are available.
Recommended Action Change the configuration to specify fewer used time slots. Install additional
digital signal processor resources to allow for more complex configurations.
Error Message
%C4GWY_DSPRM-5-KEEPALIVE: DSP [dec] in slot [chars], NOT RESPONDING - auto
restart([dec] times)
Explanation The digital signal processor failed the background keepalive test.
Error Message
%C4GWY_DSPRM-5-SETCODEC: Configured codec [dec] is not supported with this dsp
image.
Explanation The coder-decoder device is unable to negotiate handoffs because it is not supported with
the installed digital signal processor image.
Recommended Action Verify that the device and the Cisco IOS software image that is running in this
router are compatible.
Error Message
%C4GWY_DSPRM-5-UPDOWN: DSP [dec], changed state to [chars]
Explanation A state change has occurred in the digital signal processor resource.
C542 Messages
The following are voice driver for modular access routers error messages.
Error Message
%C542-3-ERROR_ANALYZE: Error analyzing the device in slot [dec].
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C542-3-ERROR_INIT_BLDR: [chars] Unable to download the Boot loader firmware, ret
= [hex]
Explanation An error occurred during an attempt to initialize the digital signal processor with the
bootloader firmware.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C542-3-ERROR_INIT_OVERLAY: [chars] Unable to download the Application overlay
firmware. Status returned [hex]
Explanation An error occurred during an attempt to initialize the digital signal processor with the
application or overlay firmware.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C542-1-ERROR_INTR: [chars] , Error interrupt occured type = [hex].
Explanation The DMA engine cannot gain access to the PCI bus to read descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C542-1-INCORRECT_DSP_ID: VPM at slot [dec]: Incorrect [dec] DSP-ID passed by SPI.
Explanation The DSP ID provided by the SPI for download is not valid.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C542-3-INCORRECT_ID: VPM in slot [dec]: PCI device not supported.
Explanation An interface controller device did not report the correct PCI device ID.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C542-3-INCORRECT_PMID: VPM at slot [dec]: Incorrect [dec] PM-ID device not
supported.
Explanation An interface controller device did not have the correct port module ID in its EEPROM
cookie.
Recommended Action Run the test pas eeprom command and set the correct port module ID. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C542-1-INSUFFICIENT_DSPS: VNM([dec]), cannot support all voice channels on VICs.
Explanation More voice channels are configured on the VICs than can be supported by this network
module. Some channels will be inoperative.
Recommended Action This behavior is normal when a BRI VIC coexists on a VNM with an analog
VIC or when a BRI VIC is on a VNM-1. If those conditions do not apply, check the part number on
the VIC to determine whether it is supported in the version of Cisco IOS that is operational on the
router. If you cannot resolve the discrepancy, contact your technical support representative for
assistance.
Error Message
%C542-1-NO_DAUGHTER_CARD: VNM([dec]), vic card has an no known daughter cards
Explanation The Cisco IOS software does not recognize any of the VICs that are plugged into the port
module.
Recommended Action Check the part number on the VIC and verify that it is supported in the version
of Cisco IOS that is operational on the router. If you cannot resolve the discrepancy, contact your
Cisco technical support representative for assistance.
Error Message
%C542-1-NOPCIMEMORY: VPM ([dec]/[dec]), PCI memory unavailable.
Explanation The router or access server could not allocate memory for the descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C542-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slot.
Explanation The C542 driver cannot queue messages for the Xilinx DMA engine to transmit.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Reset the digital signal processors on this port module.
Error Message
%C542-1-TOOBIG: [chars], packet(size [dec]) too big.
Explanation A packet greater than the allowed maximum size of 256 bytes was received on this
interface.
Recommended Action The system should recover. No action is required. If the problem recurs, it
indicates an error that might be related to data traffic patterns. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%C542-1-UNKNOWN_VIC: VNM([dec]), vic daughter card has an unknown id of [hex]
Explanation The software does not recognize the type of VIC daughter card that is plugged into the
port module.
Recommended Action Check the part number on the VIC to see if it is supported in the version of
Cisco IOS software that is operational on the router. If you cannot resolve the discrepancy, contact
your technical support representative for assistance.
C54X Messages
The following are Voice over IP (VoIP) driver error messages.
Error Message
%C54X-3-ERROR_ANALYZE: Error analyzing the device in slot [dec].
Explanation The system does not recognize the port module in the specified slot.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C54X-3-ERROR_INIT_BLDR: [chars] Unable to download the Boot loader firmware, ret
= [hex]
Explanation An error occurred during an attempt to initialize the digital signal processor with the
bootloader firmware.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C54X-3-ERROR_INIT_OVERLAY: [chars] Unable to download the Application overlay
firmware. Status returned [hex]
Explanation An error occurred during an attempt to initialize the digital signal processor with the
application or overlay firmware.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%C54X-1-ERROR_INTR: [chars] , Error interrupt occured type = [hex].
Explanation The DMA engine cannot gain access to the PCI bus to read descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C54X-1-INCORRECT_DSP_ID: VPM at slot [dec]: Incorrect [dec] DSP-ID passed by SPI.
Explanation The digital signal processor ID provided by the SPI for download is not valid.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C54X-3-INCORRECT_ID: VPM in slot [dec]: PCI device not supported.
Explanation An interface controller device did not report the correct PCI device ID.
Recommended Action Power down the device, reinsert the port module, and reboot. If this message
recurs, contact your technical support representative for assistance.
Error Message
%C54X-3-INCORRECT_PMID: VPM at slot [dec]: Incorrect [dec] PM-ID device not
supported.
Explanation An interface controller device does not have the correct port module ID in its EEPROM
cookie.
Recommended Action Run the test pas eeprom command and set the correct port module ID. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C54X-1-INVALID_CONFIGURATION: vpm([dec]), vic cards has an invalid
configuration.
Explanation The software has detected more VIC interface ports than can be supported on this port
module.
Recommended Action Check the part number on the VIC and verify that it is supported in the version
of Cisco IOS software that is operational on the router. If you cannot resolve the discrepancy, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%C54X-1-NO_DAUGHTER_CARD: vpm([dec]), vic card has an no known daughter cards
Explanation The software does not recognize any of the VICs that are plugged into the port module.
Recommended Action Check the part number on the VIC and verify that it is supported in the version
of Cisco IOS software that is operational on the router. If you cannot resolve the discrepancy, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%C54X-1-NOMEMORY: VPM ([dec]/[dec]), memory unavailable.
Explanation The router or access server could not allocate memory for the descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C54X-1-NOPCIMEMORY: VPM ([dec]/[dec]), PCI memory unavailable.
Explanation The router or access server could not allocate memory for the descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C54X-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slot.
Explanation The VoIP digital signal processor driver cannot queue messages for the Xilinx DMA
engine to transmit.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Reset the digital signal processors on this port module.
Error Message
%C54X-1-TOOBIG: [chars], packet(size [dec]) too big.
Explanation A packet greater than the allowed maximum size of 256 bytes has been received on this
interface.
Recommended Action The system should recover. No action is required. If the problem recurs, it
indicates an error that might be related to data traffic patterns. If you are unable to resolve the error,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%C54X-1-UNKNOWN_VIC: vpm([dec]), vic daughter card has an unknown id of [hex]
Explanation The software does not recognize the type of VIC daughter card that is plugged into the
port module.
Recommended Action Check the part number on the VIC to verify that it is supported in the version of
Cisco IOS software that is operational on the router. If you cannot resolve the discrepancy, contact
your technical support representative for assistance.
C54x Messages
The following are Voice over IP (VoIP) digital signal processor (DSP) driver error messages.
Error Message
%C54x-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slot.
Explanation The VoIP digital signal processor driver cannot queue messages for the DMA engine to
transmit.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Reset the digital signal processors on this port module.
Error Message
%C54x-1-TOOBIG: [chars], packet(size [dec]) too big.
Explanation A packet greater than the allowed maximum of 256 bytes has been received on this
interface.
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
C5RSP Messages
The following are Cisco Catalyst 5000 platform error messages.
Error Message
%C5RSP-6-BRIDGE_AFU: vlan [dec] could/could not be configured for bridging
Explanation A VLAN could not be reset with the proper bridging information.
Recommended Action Try to resolve this problem by configuring the VLAN with bridging. If that does
not work, try configuring the VLAN without bridging.
Error Message
%C5RSP-3-C5_BADIPC: bad message received from the NMP
Explanation An unsolicited in-band IPC message was received by the router from the NMP.
Error Message
%C5RSP-3-C5IP_SLOTFAIL: can’t get Catalyst 5000 Slot number of router
Explanation An attempt by the RSP to query the C5IP for the slot it is plugged into has failed.
Recommended Action Reset the router from the NMP console. If the problem persists, contact your
Cisco technical support representative for replacement of the C5IP line card.
Error Message
%C5RSP-3-C5_MACADRFAIL: can’t get C5 Line Card Mac Addr
Explanation An attempt by the RSP to query the C5IP for VLAN 0 IP address has failed.
Recommended Action Reset the router from the NMP console. If problems persist, complete a return
materials authorization for the router or the Catalyst 5000 switch. Follow the instructions for
returning the equipment.
Error Message
%C5RSP-3-C5_NMPMACADRFAIL: can’t get NMP Mac Addr
Explanation An attempt by the RSP to query the C5IP for VLAN 0 MAC address has failed.
Recommended Action Reset the router from the NMP console. If problems persist, contact your Cisco
technical support representative to arrange for replacement.
Error Message
%C5RSP-3-C5_SAGE0FAIL: Length error occurred on dma channel 0
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C5RSP-3-C5_SAGE1FAIL: Length error occurred on dma channel 1
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C5RSP-3-CANT_CREATE_VLAN: vlan [dec] can not be created. media not supported
Explanation An attempt to create a VLAN of media that are not supported has failed.
Error Message
%C5RSP-3-INVALID_LOVE_LETTER: Invalid loveletter type, [dec], sent by c5ip\n
Explanation Cisco IOS software is receiving erroneous messages from the C5IP controller.
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%C5RSP-3-MAXVLAN_EXCEEDED: can’t configure more than 256 VLANS
Explanation An attempt to create more than the maximum allowable number of VLANs has failed. A
maximum of 256 VLANs is supported.
Recommended Action Delete unused VLANS before attempting to configure new ones.
Error Message
%C5RSP-3-NMP_DELETE_VLAN: having problems deleting vlan [dec] on the NMP
Recommended Action Check the state of VLAN 0. Check the state of the C5IP by looking at the
front-panel LED. Check the state of the NMP. Reset the router.
Error Message
%C5RSP-3-NMP_INIT_FAIL: can’t talk to NMP during initialization
Recommended Action Check the state of VLAN 0. Check the state of the C5IP by looking at the
front-panel LED. Check the state of the NMP. Reset the router.
Error Message
%C5RSP-3-NMP_PROG_FAIL: NMP won’t allow vlan [dec] configuration
Recommended Action Check the state of VLAN 0. Check the state of the C5IP by looking at the
front-panel LED. Check the state of the NMP. Reset the router.
Error Message
%C5RSP-6-NOSWIDB: vlan [dec] missing IDB
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C5RSP-3-RSM_NMP_BRIDGE_INVALID: NMP returned invalid bridge id [dec] for [dec]\n
Recommended Action Verify that the VLAN between the token ring and the bridge relay function on
the RSM is configured correctly on the NMP.
Error Message
%C5RSP-3-RSM_NMP_CONFIG_MISMATCH: RSM NMP mismatch in config for [dec], RSM [dec],
NMP [dec]\n
Explanation A discrepancy between the NMP and the RSM has been detected in the configuration for
the specified VLAN.
Recommended Action Verify that the parameters for this VLAN are defined the same on the NMP and
on the RSM.
Error Message
%C5RSP-3-UNKNOWN_NMP_PROG: unknown timer for NMP programming
Error Message
%C5RSP-6-VLAN_INFO_MISSING: vlan [dec] info errant. something very wrong
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
C6KENV Messages
The following are Cisco Catalyst 6000 environmental system error messages.
Error Message
%C6KENV-4-CLOCKFAILED: clock [dec] failed
Explanation The clock indicated in the error message has failed. The system will continue to operate,
using the redundant clock.
Error Message
%C6KENV-0-CLOCKMAJFAILED: too many clocks failed to continue system operation
Explanation The system requires at least one clock to operate. No clocks are operational, so no
packets can be forwarded.
Error Message
%C6KENV-2-CLOCKMAJRECOVERED: enough clocks operational to continue system
operation
Explanation The system can continue operating using the recovered clock.
Error Message
%C6KENV-4-CLOCKOK: clock [dec] operational
Explanation A clock that had previously failed has declared itself operational.
Error Message
%C6KENV-4-FANTRAYFAILED: fan tray failed
Explanation One or more fans in the system fan tray have failed. Although this is a minor alarm,
system components could overheat and be shut down.
Error Message
%C6KENV-4-FANTRAYOK: fan tray OK
Error Message
%C6KENV-2-MAJORTEMPALARM: [chars] has exceeded allowed operating temperature
range.
Explanation The indicated component will be powered off. For shared components, the system must
be powered off.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%C6KENV-4-MAJORTEMPALARMRECOVER: [chars] has returned to allowed operating
temperature range.
Explanation The indicated component has returned to the allowed temperature range, so the
scheduled shutdown is canceled, and the component will continue operating.
Error Message
%C6KENV-4-MINORTEMPALARM: [chars] has exceeded normal operating temperature
range.
Explanation The normal operating temperature range has been exceeded. This message may indicate
a trend for the component, and also a trend for other components in the system.
Recommended Action Inspect the indicated component closely to determine why it is operating out of
normal operating temperature range and determine whether it will eventually exceed the allowed
operating temperature range. Verify that air flow to the device is not blocked and that the fan is
operational.
Error Message
%C6KENV-4-MINORTEMPALARMRECOVER: [chars] has returned to normal operating
temperature range.
Explanation The system has returned to normal operating condition from a previous high-temperature
range.
Error Message
%C6KENV-4-PSFANFAILED: the fan in power supply [dec] has failed
Explanation The fan in the indicated power supply has failed. This condition could lead to the
overheating and shutdown of the power supply.
Error Message
%C6KENV-4-PSFANOK: the fan in power supply [dec] is OK
Explanation The fan in the indicated power supply is operating as expected and within normal
temperature ranges.
Error Message
%C6KENV-2-SHUTDOWN: shutdown [chars] now because of [chars].
Error Message
%C6KENV-2-SHUTDOWN_CANCELLED: shutdown for [chars] cancelled
Explanation The situation that had caused the shutdown to be scheduled has been corrected. The
shutdown has been canceled.
Error Message
%C6KENV-1-SHUTDOWN_DISABLED: need to shutdown [chars] now but shutdown action is
disabled!
Explanation Automatic shutdown is disabled on this device; the system could not shut down the
indicated component.
Recommended Action Manually shut down or remove the indicated component immediately.
Error Message
%C6KENV-2-SHUTDOWN_SCHEDULED: shutdown for [chars] scheduled in [dec] seconds
Explanation A major alarm condition will be corrected by shutting down the affected component.
Error Message
%C6KENV-4-VTTFAILED: VTT [dec] failed
Recommended Action Replace the indicated VTT or the chassis as soon as possible.
Error Message
%C6KENV-0-VTTMAJFAILED: Too many VTT failures to continue system operation
Explanation The Cisco Catalyst 6000 backplane data bus cannot operate without proper termination
provided by the VTTs.
Error Message
%C6KENV-2-VTTMAJRECOVERED: enough VTTs operational to continue system operation
Error Message
%C6KENV-4-VTTOK: VTT [dec] operational
C6KPWR Messages
The following are Cisco Catalyst 6000 power control system error messages.
Error Message
%C6KPWR-4-DISABLED: power to module in slot [dec] set [chars]
Explanation The module in the indicated slot was powered off for the reason stated in the error
message.
Recommended Action Recovery depends on the indicated reason. Using the information provided in
the error message, troubleshoot and resolve the power problem. If necessary, replace defective
components.
Error Message
%C6KPWR-4-ENABLED: power to module in slot [dec] set on
C6MSFC Messages
The following are C6MSFC (Draco) error messages.
Error Message
%C6MSFC-4-BADFLASH: Unsupported flash type in the bootflash - [chars].
Explanation The Flash chip in the Flash SIMM is not supported by the platform.
Recommended Action Contact your Cisco technical support representative for assistance in updating
your system.
Error Message
%C6MSFC-3-CHASSIS: Unknown chassis model.
Recommended Action Contact your Cisco technical support representative for assistance in updating
your system.
Error Message
%C6MSFC-3-CONFIG: Recommended port adapter configuration exceeded
Explanation The number of port adapters configured is greater than the number supported for this
system.
Recommended Action Verify that you are using the correct port adapters, check your system
requirements, and correct the configuration.
Error Message
%C6MSFC-4-COOKIE: Corrupt or missing MAC address cookie
using random base [enet]
Explanation The MAC address could not be detected. It may have been corrupted or be missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C6MSFC-3-IONOT0: IO card discover in non-zero slot [dec]
Explanation An I/O card has been detected in the nonzero slot indicated in the error message.
Recommended Action Verify that the card is in the correct slot and that the configuration is correct.
Try the operation again.
Error Message
%C6MSFC-4-MACBLKSIZE: Unknown MAC address block size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%C6MSFC-3-NOCPUVER: Invalid CPU Revision [dec].
Recommended Action The system may need to be upgraded. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%C6MSFC-3-NOMAC: Can’t allocate MAC address for interface [int]/[int]
Explanation The MAC address for the interface indicated in the message could not be allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
C6SUP Messages
The following are C6SUP-specific error messages.
Error Message
%C6SUP-3-NOVLANMAC: Can’t allocate MAC address for VLAN interface [int]
Explanation The allocation of the MAC address has failed because the VLAN number is outside the
range supported by the chassis.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
C7200_TDM Messages
The following are Cisco 7200 midplane TDM bus error messages.
Error Message
%C7200_TDM-3-TDM_CLOSE: MT90820 Midplane Close connection failed - STo[dec],
CHo[dec]
Error Message
%C7200_TDM-3-TDM_INV_CONN_REQ: Upper Layer made invalid TDM request - STo[dec],
CHo[dec]
Explanation An invalid request to use the TDM midplane has been made.
Error Message
%C7200_TDM-3-TDM_INV_DISC_REQ: Upper Layer made invalid TDM request - STo[dec],
CHo[dec]
Explanation An invalid request to use the TDM midplane has been made.
Error Message
%C7200_TDM-3-TDM_OPEN: MT90820 Midplane Open connection failed - STi[dec],
CHi[dec], STo[dec], CHo[dec]
CAIM Messages
The following are Compression Advanced Interface Module (CAIM) error messages.
Error Message
%CAIM-1-ELMERREV: AIM in slot [int] not supported by this HW revision.
Explanation The revision level of the C2600 Elmer PLD does not support Compression AIM.
Recommended Action The C2600 Elmer PLD needs to be reprogrammed to a later revision. Refer to
Cisco.com release notes for the Cisco C2600 and Compression AIM for an explanation of how to
reprogram the PLD.
Error Message
%CAIM-1-HIFNERR: Caim [int]: Hifn 9711 Errors reported: 9711 Status [hex] DMA
status [hex]
Recommended Action This is an indication of a serious malfunction of the Compression AIM or of the
system bus. The Compression AIM should be replaced.
Error Message
%CAIM-1-HIFNREV: Compression AIM type in slot [int] is not supported by this
platform.
Explanation The Compression AIM that is installed is not supported by this platform.
Recommended Action Power off and replace the Compression AIM card.
Error Message
%CAIM-1-INITFAIL: CAIM [dec]: Initialization failed at [chars]
Explanation The Compression AIM device would not reset properly. This behavior indicates a
Compression AIM hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CAIM-1-INVELMT: Invalid CAIM element: [dec]
Explanation The Compression AIM element number specified in the command is not valid.
Recommended Action Compression AIM element numbers range from 0 to one less than the number
of Compression AIMs possible in your system. Verify the number of Compression AIMs present in
your system.
Error Message
%CAIM-1-NODEV: AIM slot [dec]: Could not locate Compression AIM; found PCI vendor
id [hex] instead
Explanation The AIM ID PROM indicates that a Compression AIM is present but the PCI vendor or
device ID was not the one that was expected for a Compression AIM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CAIM-1-NOMEMORY: CAIM [dec]: Memory allocation failure; could not allocate
[chars]
Explanation An attempt to allocate memory for the specified Compression AIM has failed. More
RAM may be required to execute this image.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%CAIM-1-NOSUCH: No such CAIM element: [dec]
Explanation The Compression AIM element number specified is not present in the system.
Recommended Action Compression AIM element numbers range from 0 to one less than the number
of Compression AIMs present in your system. Verify the number and presence of Compression AIMs
in your system.
Error Message
%CAIM-1-PCIABT: Caim [int]: PCI Abort reported: status [hex]
Explanation The specified Compression AIM has reported a bus error (PCI Abort).
Recommended Action This is an indication of a serious malfunction of the Compression AIM or of the
system bus. The Compression AIM should be replaced. A second possible explanation is that there
is a mismatch in the configured compression algorithm on either side of a serial link. Such a
mismatch can also give rise to PCI Abort problems. The recommended action in such cases is to
configure matching compression algorithms on either side of the link and then to reboot the router
which experienced the PCI Abort.
Error Message
%CAIM-6-SHUTDOWN: [chars] shutting down
Explanation The specified Compression AIM is shutting down. It may have been physically removed.
This message also occurs when the clear aim command is used.
Recommended Action This is an informational message only and occurs in normal operation. No
action is required.
Error Message
%CAIM-6-STARTUP: [chars] starting up
Recommended Action This is an informational message only and occurs in normal operation. No
action is required.
Error Message
%CAIM-1-UNEXPINT: Unexpected AIM Interrupt
Explanation The system has received an AIM interrupt from an unknown AIM device. There is no
recognizable AIM installed in the system, yet the AIM interrupt was received.
Recommended Action If there is a Compression AIM unit installed in the Cisco C2600, then it is
defective and must be replaced. If there is some other AIM installed in the Cisco C2600, it must be
removed. If there is no AIM installed, then the Cisco C2600 unit is defective and must be replaced.
CALL_CONTROL Messages
The following are network call control error messages.
Error Message
%CALL_CONTROL-6-APP_NOT_EXIST: The requested application does not exist any more.
The event for the callid [dec] is being discarded.\n
Explanation The event points to a session application that does not exist any more. The event is being
discarded.
Error Message
%CALL_CONTROL-6-APP_NOT_FOUND: Application [chars] in dial-peer [dec] not found.
Handing callid [dec] to default app.\n
Explanation The inbound dial peer points to a session application that is not registered. The call is
being handed to the default application.
Recommended Action Reconfigure the dial peer and assign it a valid application name.
Error Message
%CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identfier already
present in the list of currently handled calls. It is being refused.\n
Explanation The incoming call has a global identifier that is already present in the list of currently
handled calls. A global identifier can be used by only one call at a time.
Error Message
%CALL_CONTROL-6-MAX_CONNECTIONS: Maximum number of connections reached for
dial-peer [dec]\n
Explanation The dial peer in question has reached its maximum number of configured connections.
No more calls will be taken on this dial peer.
Recommended Action No action is required; however, to increase the number of connections allowed
to this dial peer, you can adjust the maximum connections configuration setting while in dial-peer
configuration mode.
Error Message
%CALL_CONTROL-3-NORAWMSG: no free raw msg structure available from [chars] for
signaling message
Explanation There were no raw message structures remaining in the system pools to alert the router
of a voice or signaling event.
Recommended Action Verify that the voice port for which the event was reported is still operational.
If the port is not operational, clear the voice port.
Error Message
%CALL_CONTROL-6-NUMBERING_TYPE_NO_MATCH: The called number numbering type did not
matchThe event for the callid [dec] is being discarded.\n
Explanation The event points to a session application that no longer exists. The event is being
discarded.
CALL_MGMT Messages
The following are call management subsystem error messages.
Error Message
%CALL_MGMT-4-CALL_DISC: [chars]
Explanation The specific message text is supplied by the call management software. This indicates
that a call record is missing from the active call list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CALL_MGMT-1-CALL_LIST: [chars]
Explanation The specific message text is supplied by the call management software. This indicates
that internal data was corrupted as a result of a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CALL_MGMT-1-CPM_Q_POOL: [chars]
Explanation The specific message text is supplied by the call management software; it indicates a
condition of memory exhaustion.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%CALL_MGMT-1-INITSYS: [chars]
Explanation The specific message text is supplied by the call management software. This indicates an
initialization failure. When this occurs, the call management subsystem is not operational.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CALLPROG Messages
The following are error messages for the call progress notification subsystem.
Error Message
%CALLPROG-3-API_INIT: api front init failed for [chars]
Explanation An attempt to initialize call progress notification support structures for APIs has failed.
Recommended Action The system is running low on available memory. Reduce other system activity
to ease memory demands. If conditions warrant, upgrade to a larger memory configuration.
Error Message
%CALLPROG-3-API_USE: no free front-end q elt’s; dropping api call info
(func=[dec])
Explanation The system was unable to get a free element from the front end queue.
Recommended Action The platform requires additional free elements in order to function properly.
Stop using call progress notification applications. Copy the error message exactly as it appears on
the console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
CALLRECORD Messages
The following are Modem Call Record error messages.
Error Message
%CALLRECORD-3-MCOM_TERSE_CALL_FAILED_REC: [chars]
Error Message
%CALLRECORD-3-MCOM_TERSE_CALL_REC: [chars]
Error Message
%CALLRECORD-6-MICA_TERSE_CALL_FAILED_REC: [chars]
Error Message
%CALLRECORD-6-MICA_TERSE_CALL_REC: [chars]
Error Message
%CALLRECORD-3-MODEM_CALL_REC_ERROR: [chars]
CALLTRKR Messages
The following are Call Tracker subsystem error messages.
Error Message
%CALLTRKR-3-CALL_REC_ERROR: [chars]
Error Message
%CALLTRKR-6-CALL_RECORD: [chars]
Error Message
%CALLTRKR-6-MODEM_CALL_REC: [chars]
Error Message
%CALLTRKR-6-MODEM_INFO_CALL_REC: [chars]
Explanation A modem information verbose Call Tracker call record has occurred.
Error Message
%CALLTRKR-6-MODEM_LINE_CALL_REC: [chars]
Explanation A modem line verbose Call Tracker call record has occurred.
Error Message
%CALLTRKR-6-MODEM_NEG_CALL_REC: [chars]
Explanation A modem negotiation verbose Call Tracker call record has occurred.
Error Message
%CALLTRKR-3-NO_MEM: Memory allocation failed for CT [chars] ([dec] bytes)
Explanation Call Tracker could not allocate a new record because no free memory was available.
Recommended Action Disable Call Tracker using the no calltracker enable command. Run the show
memory command to find out where memory has been allocated. Adjust system activity and
resources as necessary.
Error Message
%CALLTRKR-3-PRINT_BUFFER: calltrkr cli print buffer [chars]
Explanation The Call Tracker command-line interface internal print buffer has reached overflow
capacity.
Recommended Action Stop using Call Tracker show commands. Copy the error message exactly as it
appears on the console or in the system log. Issue the show tech-support command to gather data
that may help identify the nature of the error. If you cannot determine the nature of the error from the
error message text or from the show tech-support command output, contact your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%CALLTRKR-3-PROC: can’t spawn [chars]
Recommended Action Disable Call Tracker using the no calltracker enable command. Enable it and
try the process again.
Error Message
%CALLTRKR-3-TBL_INIT: Init of CT’s [chars] table failed; CT unusable
Recommended Action Disable Call Tracker using the no calltracker enable command. Enable it and
try the operation again.
CARRIER Messages
The following are DFC carrier error messages.
Error Message
%CARRIER-2-CT3_8PRI_MIX: Cannot mix 8PRI and CT3 DFC in chassis, do not power up
invalid card in slot [dec]\n
Explanation The user has put 8PRI and CT3 DFCs in the same chassis.
Recommended Action These card types cannot be mixed. Remove the extra 8PRI or CT3 DFC.
Error Message
%CARRIER-3-DFC_INIT_ALREADY: DFC is already initialized - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-DFC_INIT_FAIL: DFC initialization is failed - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-DFC_POWER_INT: DFC Power Changed - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-INVALID_DFC: Invalid DFC - DFC [dec] type [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-NO_DFC: DFC is not present - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-PLATFORM_DFC: DFC Carrier Platform Init Failed - Slot [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-POWER_DFC: DFC Power-On Failed - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-3-RESET_DFC: DFC Reset Failed - DFC [dec]
Explanation The DFC reset failed during the online removal process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-2-T1_E1_MIX: Cannot mix T1 and E1 8PRI DFC cards in chassis, do not power
up invalid card in slot [dec]\n
Recommended Action These card types cannot be mixed in the same system. Remove the extra T1 or
E1 8PRI DFC.
Error Message
%CARRIER-2-THREE_NP108_NOT_PRESENT: 3 NP108s were not found on Tetryl card, [dec]
detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CARRIER-2-TOOMANY_8PRI: Too many 8PRI DFC cards, do not power up invalid card in
slot [dec]\n
Error Message
%CARRIER-2-TOOMANY_CT3: Too many CT3 DFC cards, do not power up invalid card in
slot [dec]\n
Recommended Action Remove the extra CT3 DFC or the 8PRI DFC that is causing the problem.
CASA Messages
The following are Cisco Appliance and Services Architecture (CASA) error messages.
Error Message
%CASA-4-BADMSG: Message parsing error: [chars]
Recommended Action If this message is occurring repeatedly, enable debugging by entering the debug
ip casa error command and record the output. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CASA-3-BADVER: Incoming packet is CASA v[dec], this router is v[dec]
Recommended Action Verify that all CASA devices are running the same version of the protocol.
Error Message
%CASA-2-NOMEM: Out of memory: [chars]\n
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%CASA-4-PORTCHANGE: Wildcard overlap: [chars]
Explanation A CASA wildcard, received on one port, has been overwritten by a service manager
sending to another port. This message may appear once if your service is migrating to a new
forwarding-agent port; if it recurs, it could indicate a configuration problem.
Recommended Action Verify the configurations. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%CASA-4-SECURITY_FAIL: [chars] security information in CASA packet.
Recommended Action Verify that all CASA systems are configured with the same password.
Error Message
%CASA-4-UNEXPECTED: Unexpected error: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CASA-4-WARNING: Unexpected condition: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
CBUS Messages
The following are ciscoBus controller error messages.
Error Message
%CBUS-3-ADDRFILTR: Interface [chars], address filter [chars] command failed, code
[hex]
Explanation The specified address filter command, which was sent to the specified interface, has
failed with the displayed error code.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CBUS-3-AIPINVPLIM: Interface [chars], Invalid PLIM detected. Interface downed
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-BADRXEOFVEC: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-BADTXEOFVEC: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-BADTXSTATE: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-BADVC: [chars] [dec]/[dec] got bad VC packet
[hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation An interface has received a packet with bad VC encapsulation. This indicates either a
software or hardware problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-BUFFER: Controller [dec], Error ([hex]), Buffersize = [dec], Bufferpool =
[dec], number [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CATMCFG: Interface [chars], Cannot config interface, CBus ATM MEM [hex],
status [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CATMREJCMD: [chars] [chars] command failed (error code [hex])
Explanation The ciscoBus ATM microcode rejected a command sent by the route processor (RP). The
error code is the status value returned by the command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CATMRSET: Interface [chars], Error ([hex]) [chars] - aip_reset()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CATMRSETU: Unit [dec], Error ([hex]) [chars] - cbus_atm_reset()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-5-CBADVCSETUP: Interface [chars], setup vc failed with vci exceeding
(vc-per-vp - 3) on the last vpi.
Explanation The TI1570 chip reserves three Rx DMA channels for OAM cells. As a result, the last
three VCIs of the last VPI block cannot be used for regular traffic.
Error Message
%CBUS-3-CBUSBCE: Failed to select a BCE, response [hex] - cbus_bce_update_ifa()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CBUSBCEPERM: Failed to select a BCE, response [hex] -
cbus_bce_permissions_update()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CCBCMDFAIL0: Controller [dec], cmd ([dec]) failed ([hex])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating and sending an error code to the requester.
No action is required.
Error Message
%CBUS-3-CCBCMDFAIL1: Controller [dec], cmd ([dec] [hex]) failed ([hex])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating and sending an error code to the requester.
No action is required.
Error Message
%CBUS-3-CE3DSX3ERR: ([chars])Illegal E3 value - unit is [dec]
Explanation The internal data structure is corrupted. The corruption has caused the “love letter”
(operating status or configuration message) to be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CFGCMDDROPPED: Config queue is full, command was dropped, slot [dec]
Explanation The sending of a configuration command was retried. The receiving queues were still full
after retries; therefore the command was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CMDTIMEOUT: Cmd timed out, CCB 0x[hex], slot [dec], cmd code [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CORRUPT: Controller [dec], wrote [hex], read [hex], loc [hex] -
dci_memtest()
Error Message
%CBUS-3-CT3STAT: Out of buffers--losing status information for CT3 on VIP card
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CTRACHECK: Interface [chars], Adapter Check Error ([hex] [hex] [hex]
[hex])
Explanation The Token Ring monitor firmware has detected a fatal error on the interface card.
Recommended Action Issue a clear interface command. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRBADLOVE1: Interface [chars], SRB_COMPLETE lovenote received with
unknown command ([hex])
Explanation The system has received a message from the token-ring interface but does not recognize
the message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CTRBADLOVE1_DUMP: Dump of MEMB follows
-SRB_ADDR: [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation The system is printing codes related to a previous “love letter” (operating status or
configuration message) error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-4-CTRBADLOVE2: Interface [chars], Unexpected SRB_COMPLETE lovenote,
command=[hex], result=[hex]
Explanation The system has received an unsolicited message from the token-ring interface. The
system ignored the message and continued normal processing.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CBUS-3-CTRCMDFAILED: Interface [chars], CTR Command [chars] Failed, [chars]
([hex])
Explanation A command that was sent from the system to the token-ring interface has failed to
complete successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CTRCMDFAILED2: Interface [chars], CTR Command [chars] Failed, Code [hex]
Explanation A command that was sent from the system to the token-ring interface has failed to
complete successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-CTRINIT: Interface [chars], CTR Initialization Failed - [chars]
Explanation The token-ring interface has failed one of its internal self-tests.
Recommended Action Issue a clear interface command. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRLRCMDFAIL0: Controller [dec], cmd ([dec]) failed ([hex]) count ([dec])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating and sending an error code to the requester.
Error Message
%CBUS-3-CTRLRCMDFAIL1: Controller [dec], cmd ([dec] [hex]) failed ([hex]) count
([dec])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating an error code to the requester.
Error Message
%CBUS-3-CTRRAMTEST: Interface [chars], RAM Addressing Test Failed - [chars]
Explanation The token-ring interface has failed its memory diagnostic tests.
Recommended Action Issue a clear interface command. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRRSET: Interface [chars] failed to initialize
Explanation The token-ring interface failed to insert into the Token Ring. The interface is placed into
a reset state and will not automatically try to reinsert itself.
Recommended Action Issue a clear interface command. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-CTRUCHECK: Interface [chars], Microcode Check Error
Recommended Action Issue a clear interface command. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%CBUS-3-DAUGHTER: Unit [dec], daughter controller [dec] failed [chars] test -
interface disabled
Explanation A hardware component has failed an internal diagnostic test. Test output and descriptions
are as follows:
• Unit [dec] (ranges 0-14)—Indicates the Multibus jumper setting for the ciscoBus controller,
or a slot number in the Cisco 7000.
• daughter controller [dec] (ranges 0-3)—Indicates the ciscoBus relative slot number (0
to 3, or in the Cisco 7000, 0 to 4) of the daughter card that failed the test.
• failed [chars] test ([chars]= memd read, memd write)—If the failed test was memd
read, the processor was able to write to shared ciscoBus buffer memory from the ciscoBus
registers, but was unable to read back that memory through special commands to the daughter
card.
If the failed test was memd write, writes to the memory device through the daughter card were not
verified successfully with reads through the ciscoBus controller.
The daughter card under test responds successfully to some commands (otherwise the software
would have received a DAUGHTER_NO_RSP message), but failed its memory device tests. The
daughter card must be able to write to some memory device addresses; otherwise, it cannot respond
to any commands.
Recommended Action First ensure that the daughter controller card is properly seated in its Multibus
and ciscoBus connectors. Next, swap daughter cards and check whether the error follows the
daughter card or the slot. If the message recurs, call your technical support representative for
assistance.
Error Message
%CBUS-3-DAUGHTER_NO_RSP: Unit [dec], daughter [dec], not responding ([hex]) -
disabled
Explanation A hardware component failed an internal diagnostic test. Test output and descriptions of
ranges are as follows:
• Unit [dec] (ranges 0-14)—Indicates the Multibus jumper setting for the ciscoBus controller.
• daughter controller [dec] (ranges 0-3)—Indicates the ciscoBus relative slot number
(0 to 3, or in the Cisco 7000, 0 to 4) of the daughter card that failed the test.
The hardware of the daughter card was recognized across the ciscoBus backplane, but the daughter
card did not respond to the first command that was issued to it.
This condition is a result of one of the following: the daughter card did not reset, or the microcode
on the card is in a hung state, or the card cannot fully communicate across the ciscoBus backplane
(cannot read or write shared MEMD or does not get the MALU_ATTENTION signal across the
ciscoBus).
Recommended Action First, ensure that the daughter card is properly seated in its Multibus and
ciscoBus connectors. If the message recurs, call your technical support representative.
Error Message
%CBUS-3-FCICMDFAIL0: Controller [dec], cmd ([dec]) failed ([hex]) count ([dec])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating an error code to the requester. No action is
required.
Error Message
%CBUS-3-FCICMDFAIL1: Controller [dec], cmd ([dec] [hex]) failed ([hex]) count
([dec])
Explanation A command that was sent from the system to an interface processor has failed to
complete successfully.
Recommended Action The system recovered by generating and sending an error code to the requester.
No action is required.
Error Message
%CBUS-5-FDDICMD: ’[chars]’ is not supported on [chars]
Error Message
%CBUS-3-FDDIRSET: Interface [chars], Error ([hex]) [chars] - fddi_reset()
Explanation The specified hardware device did not respond appropriately to a request.
Recommended Action Ensure that the specified hardware device is functioning and is configured
correctly.
Error Message
%CBUS-3-FDDIRSETU: Unit [dec], Error ([hex]) [chars] - fddi_reset()
Explanation The specified hardware device did not respond appropriately to a request.
Recommended Action Ensure that the specified hardware device is functioning and is configured
correctly.
Error Message
%CBUS-3-FSIPRSET: Interface [chars], Error ([hex]) [chars] - fsip_reset()
Explanation An FSIP did not respond to a reset request from the RP.
Recommended Action Check the FSIP electrical connections, cable, and ciscoBus connections. An
FSIP microcode reload will be required. If the check of electrical connections reveals no problems
and this message recurs, copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message
%CBUS-3-HSSIRSET: Interface [chars], Error ([hex]) [chars] - hssi_reset()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-INITERR: Interface [dec], Error ([hex]), idb [hex] [dec] [chars] -
cbus_init()
Explanation The switch processor or ciscoBus controller has signalled an error while processing a
packet or selecting an interface. This message indicates a software problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-INTR: Interface [dec], idb [hex] [dec] [chars] - cbus_interrupt()
Explanation The switch processor or ciscoBus controller has returned an invalid value.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-4-NOCOOKIE: [chars]-[dec] controller missing configuration data - disabled
Explanation The controller type was derived from a hardware probe. The controller number indicates
the ciscoBus relative slot number. This message indicates a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-OUTHUNG: [chars]: tx[char] output hung ([hex] - [chars]), [chars]
Explanation A transmission attempt on an interface has failed. The interface might not be attached to
a cable or there might be a software problem.
Recommended Action Check that the interfaces are all connected to the proper cables. If improper
connection is not the problem, contact your Cisco technical support representative for assistance.
Error Message
%CBUS-3-POLLFAIL: Interface [chars] failed to respond, debug info follows
Explanation A token-ring interface card failed to respond to periodic polling. This can indicate a
software or hardware problem. See “CBUS-3-POLLFAILDAT” for the syntax of this message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-POLLFAILDAT: Int [dec]: [hex] [hex] [hex] [hex] [hex] [hex]
Error Message
%CBUS-3-POTSTAT: Out of buffers--losing status information for POTENT on VIP card
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-RESETNXI: Reset of removed interface [hex] ([chars])
Explanation An interface reset was attempted on an interface that had been removed from the router.
This message appears if you use the shutdown command to bring down a previously removed
interface.
Error Message
%CBUS-4-RSETFAIL: Interface [chars] failed to reset properly in [chars], code
[hex]
Explanation An interface reset command has failed. This may be a software or hardware problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-SERRSET: Interface [chars], Error ([hex]) [chars] - serial_reset()
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-TESTFAIL: Unit [dec], failed [chars] test - interface disabled
Recommended Action Check the switch settings on the interface cards. Check for proper unit numbers.
Reset the cards. Replace the malfunctioning device.
Error Message
%CBUS-3-TXALLOC: Error ([hex]) tx_allocate - cbus_init()
Recommended Action Ensure that the device is functioning and is configured correctly.
Error Message
%CBUS-3-TXSTARTPENDACTIVE: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex]
[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CBUS-3-UNKENC: Interface [chars], unknown encaps type [hex]
Explanation A packet was received from the CIP with an unknown encapsulation type. The packet
will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CBUS-3-UNKNOWN: [chars] ustatus: [chars] ([hex]), [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CCH323 Messages
The following are Call Control for H323 error messages.
Error Message
%CCH323-3-BAD_IP_ADDRESS: [chars]: illegal destination [chars]
Explanation The IP address that was passed from the Call Control API in the call setup request is
invalid.
Recommended Action Check the dial-peer configuration for the dial peer that matches the called party
number. Ensure that the session target field contains a valid IP address or DNS name.
Error Message
%CCH323-3-CALL_SETUP_FAILED: [chars]: call setup failed
Recommended Action Verify that the remote destination identified by the IP address is reachable.
Error Message
%CCH323-3-CANNOT_ALLOCATE_CALL_INFO: [chars]: cannot allocate call info data
structure
Explanation Allocation of the CCH323 call information structure has failed. This condition may
occur because the system memory pool is exhausted.
Error Message
%CCH323-3-CANNOT_ALLOCATE_CCB: [chars]: cannot allocate call control block
Explanation Allocation of the CCH323 call control block has failed. The allocation failure is possibly
caused by an exhausted system memory pool.
Recommended Action This can be a catastrophic error. Copy the error message exactly as it appears
on the console or in the system log. Issue the show tech-support command to gather data that may
help identify the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support command output, contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%CCH323-3-CANNOT_FIND_CCB: [chars]: cannot find CCH323 call control block based
on callID [dec]
Explanation The system cannot find a CCH323 call control block based on the specified call ID. This
is an indication that some events have occurred out of sequence.
Error Message
%CCH323-3-CANNOT_INSERT_CCB: [chars]: cannot insert control block [hex] to tree
Explanation Insertion of the specified CCH323 call control block to the RBTree has failed. This
condition can be related to a corrupted RBTree.
Recommended Action This can be a catastrophic error. Copy the error message exactly as it appears
on the console or in the system log. Issue the show tech-support command to gather data that may
help identify the nature of the error. If you cannot determine the nature of the error from the error
message text or from the show tech-support command output, contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%CCH323-3-CCAPI_CONNECT_ERROR: [chars]: cc_api_call_disconnected returns [dec]
Error Message
%CCH323-3-CCAPI_DISCONNECT_ERROR: [chars]: cc_api_call_disconnected returns [dec]
Error Message
%CCH323-3-CCH323_RSCMON_SETUP_FAILURE: [chars][dec]
Recommended Action Power-cycle the system. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%CCH323-3-CCH323_UNKNOWN_EVENT: unknown event [hex]
Error Message
%CCH323-2-E164_LENGTH_IS_NOT_SUPPORTED: [chars]: E164 address length [dec] is not
supported
Explanation A packet was received with an E.164 address of a length that is not supported.
Recommended Action Report this event immediately to your Cisco technical support representative.
Error Message
%CCH323-2-GTKP_UNREGSTR: Gatekeeper [chars] requested unregister from Gateway
[chars]
Recommended Action Verify that this is an intended request. If it is not, copy the error message exactly
as it appears on the console or in the system log. Issue the show tech-support command to gather
data that may help identify the nature of the error. If you cannot determine the nature of the error
from the error message text or from the show tech-support command output, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%CCH323-2-GTWY_REGSTR_FAILED: Gateway [chars] failed to register with Gatekeeper
[chars] even after [dec] retries
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CCH323-2-GTWY_REGSTR_FAILED_ALT_GK: Gateway [chars] failed attempt to register
with Alternate Gatekeeper [chars]
Recommended Action Report this error message immediately to your Cisco technical support
representative. Copy the error message exactly as it appears on the console or in the system log. Issue
the show tech-support command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show tech-support
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%CCH323-2-GTWY_UNREGSTR: Gateway [chars] unregistered from Gatekeeper [chars]
Recommended Action Verify that this is an intended request. If it is not, copy the error message exactly
as it appears on the console or in the system log. Issue the show tech-support command to gather
data that may help identify the nature of the error. If you cannot determine the nature of the error
from the error message text or from the show tech-support command output, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%CCH323-3-OSS_INIT_FAILED: [chars]: OSS init failure: errno = [dec]
Recommended Action This can be a catastrophic occurrence. Copy the error message exactly as it
appears on the console or in the system log. Issue the show tech-support command to gather data
that may help identify the nature of the error. If you cannot determine the nature of the error from the
error message text or from the show tech-support command output, contact your Cisco technical
support representative and provide the representative with the gathered information.
Error Message
%CCH323-6-REGSTR: Gateway [chars] registered with Gatekeeper [chars]
Error Message
%CCH323-3-STRCALLHISFAIL:
cch323_store_call_history: [chars]
Explanation An attempt to insert an active H323 call record into the call history list has failed.
CCPROXY Messages
The following are H.323 proxy error messages.
Error Message
%CCPROXY-3-NOBLOCK_EVENT: During initialization of proxy, [chars]: cannot
allocate event block\n
Explanation During the initialization of a proxy, an event block could not be allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CCPROXY-3-NOCCAPI_INTERFACE: CCAPI new interface is not created in [chars]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CCPROXY-3-NOCCB_FROM_CALLID: No call-control-block is found in [chars] for
([hex]).\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CCPROXY-3-UNREGISTERED_BY_GK: H.323 Proxy registration is being removed by
Gatekeeper [chars]\nCheck "show proxy h323 status" for details.
Explanation The H.323 proxy registration is being removed by the gatekeeper. For more details, enter
the show proxy h323 status command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CDM Messages
The following are Cable Data Modem (CDM) error messages.
Error Message
%CDM-6-CHANNELDOWN: Channel(vpi=[dec]) on [chars], changed state to down
Error Message
%CDM-6-CHANNELUP: Channel(vpi=[dec]) on [chars], changed state to up
Error Message
%CDM-6-CHANNELUPPENDING: Channel(vpi=[dec]) on [chars], changed state to up
pending
Explanation The local interface is up, but the remote interface or system does not respond. It is
probably not connected or is powered down.
Error Message
%CDM-3-CONFIG: Interface [chars] must be ACIP to run cable application
Explanation The named interface is not an ATM Cable Interface Processor interface.
Recommended Action An ATM Cable Interface Processor is required to run the CDM application.
Verify that an ATM Cable Interface Processor is installed in the system.
Error Message
%CDM-3-INIT: ACIP required to run this Cisco IOS image
Recommended Action An ATM Cable Interface Processor is required to run the cable data modem
(CDM) application. Install an ATM Cable Interface Processor.
Error Message
%CDM-6-MODEMDOWN: Modem(vci=[dec]) on [chars], changed state to down
Error Message
%CDM-6-MODEMUP: Modem(vci=[dec]) on [chars], changed state to up
CDP Messages
The following are Cisco Discovery Protocol (CDP) error messages.
Error Message
%CDP-4-DUPLEX_MISMATCH: duplex mismatch discovered on [chars] ([chars]), with
[chars] [chars] ([chars]).
Recommended Action Configure the interfaces so they are both running at the same duplex (full- or
half-duplex).
Error Message
%CDP-4-NATIVE_VLAN_MISMATCH: Native VLAN mismatch discovered on [chars] ([dec]),
with [chars] [chars] ([dec]).
Recommended Action Configure the interfaces to use the same native VLAN.
CE3 Messages
The following are CE3 port adapter error messages.
Error Message
%CE3-3-BADMSG: Received unexpected mailbox message (id = [dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-2-CE3FWCRASHED: CE3 F/W crashed: [hex] - VIP reset
Explanation The CE3 firmware did not update the software watchdog.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-2-CE3FWCRASHEDINFO: [hex] [hex] [hex] [hex]
Explanation The CE3 firmware did not update the software watchdog.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-CONFIGURE: Failed to configure [dec] interfaces in bay [dec], shutting down
bay
Explanation The CE3 hardware has failed. Some components on the board failed to initialize.
Error Message
%CE3-1-DISCOVER: Found [dec] interfaces in bay [dec], shutting down bay
Explanation The CE3 hardware has failed. Some components on the board failed to initialize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-DWNLDFAIL: Microcode to slot [dec]
Explanation An attempt to download firmware into the CE3 port adapter has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-ENABLEFAIL: [chars] could not be enabled by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-INITFAIL: Slot [dec] firmware init ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-INITFAILP: [chars] init failed at [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-LOVEFAIL: [chars]: failed to send [chars] love letter
Explanation A “love letter” (operating status or configuration message) was not sent to the RSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-MBOXRECV: Failed to receive reply [dec] from bay [dec] firmware
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-MBOXRECVP: Failed to receive reply [dec] to [chars] driver firmware
Explanation A port-related message was not received from the CE3 firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-MBOXSEND: Failed to send msg [dec] to bay [dec] firmware
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-MBOXSENDP: Failed to send msg [dec] to [chars] driver firmware
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-NOACC: [chars] - Accumulator is not available
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-3-NOTFREEDM: Slot [dec] device ID seen as [hex], expected [hex] (FREEDM)
Explanation An attempt to detect the HDLC controller on the CE3 has failed.
Error Message
%CE3-3-NOTPLX: Slot [dec] device ID seen as [hex], expected [hex] (PLX9060)
Error Message
%CE3-1-NOTREADY: Slot [dec] for microcode download
Explanation An error was detected on the communication path between the VIP and the CE3 port
adapters.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-2-NOVC: [chars]: packet received for unknown VC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-RESTARTFAIL: [chars] could not be reset by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-STARTFAIL: [chars] could not be enabled by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CE3-1-STOPFAIL: [chars] could not be disabled by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CES Messages
The following are Circuit Emulation Service (CES) error messages.
Error Message
%CES-2-INTERNAL_CRITICAL: [chars]
Explanation The CES subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CES-3-INTERNAL_ERROR: [chars]
Explanation The CES subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CES-4-INTERNAL_WARNING: [chars]
Explanation The CES subsystem has encountered an internal software error. The error message
contains text that can be used to help identify the nature of the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
CHOPIN Messages
The following are Cisco Chopin error messages.
Error Message
%CHOPIN-3-BADADDR: chopin_little_endian_addr: Attempted conversion of invalid
address ([hex])
Explanation A software error has occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADADDR2: chopin_big_endian_addr: Attempted conversion of invalid
address ([hex])
Explanation A software error has occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADBAYDEV: get_pci_dev_num: Invalid bay ([dec]) or device number offset
([dec])
Explanation A software error has occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADDEVNO: pas_get_device_subunit: Invalid PCI device number: [dec]
Explanation A software error occurred during an attempt to determine PCI device addressing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADNV: Detected invalid NVRAM size: [dec] bytes
Explanation The detected size of NVRAM is not one of the supported sizes. The NVRAM may be
faulty.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADPA: Invalid Port Adaptor type ([dec]) reported for mainboard
Explanation The virtual port adapter type that was derived from the main board type is not supported.
One reason for this condition is that this main board is a new main board type and the software release
that is running on the system does not support the new main board type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADPCIRD: PCI Configuration Read Cycle Failed for bus [dec], Device
[dec], function [dec], register [dec]
Explanation A PCI Bus Configuration Read cycle has failed. The main board needs to be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-BADPCIWR: PCI Configuration Write Cycle Failed for bus [dec], Device
[dec], function [dec], register [dec]
Explanation A PCI Bus Configuration Write cycle has failed. The main board needs to be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-INITFAIL: CHOPIN (bay [dec]), Init Failed at [chars] - line [dec] arg
[hex]
Explanation The port adapter has failed to complete its hardware initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-NOMAC: Can’t allocate MAC address for interface [int]/[int]
Explanation A MAC address cannot be allocated for the specified interface because all available
MAC addresses for the system have been allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-6-NOTDMBP: No TDM backplane is supported on slot [dec].
Explanation A TDM backplane is not supported on the specified slot; therefore, DS0 inter slot cannot
be cross-connected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-6-NOTSUPPORT: Voice PA is not supported in this platform.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-NVERASEFAIL: Failed to erase config due to internal error
Explanation The password protection feature has failed to erase a configuration because of an internal
error.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CHOPIN-1-OVERTEMP: System detected OVERTEMPERATURE condition.
Putting the system in Power save mode and going to rommon.
Please resolve cooling problem and restart system!\n
Recommended Action Make sure that the room temperature is within recommended ranges and that air
flow to the card is not blocked. If this condition persists, the environmental monitor might shut down
the system. If this message recurs, copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%CHOPIN-6-RXDFILLFAIL: CHOPIN (bay [dec]), Data rx ring refill failed:
rxd_fill_fail=[dec]
Explanation The port adapter has failed to refill the data Rx ring.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-6-RXVFILLFAIL: CHOPIN (bay [dec]), Voice rx ring refill failed:
rxv_fill_fail=[dec]
Explanation The port adapter has failed to refill the voice Rx ring.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-1-STARTFAIL: [chars] channel not enabled
Explanation A software or hardware error has occurred. The Chopin serial interface is not responding
to the commands that are used to initialize it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-TDMFAIL: CHOPIN-TDM, access failed at [chars] - line [dec],
arg1=[dec],arg2=[dec]
Explanation The port adapter has failed to access the TDM switch.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-TSBUSY: CHOPIN (bay [dec]), TDM timeslot is busy: ST=[dec]/TS=[dec]
Explanation The port adapter has failed to grant a cross-connect setup request.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-TSNONBUSY: CHOPIN (bay [dec]), TDM timeslot is non busy:
ST=[dec]/TS=[dec]
Explanation The port adapter has failed to grant a cross-connect teardown request.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-5-TXVFULL: CHOPIN (bay [dec]), Voice tx ring is full: dma_done=[dec],
last_dma_done=[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CHOPIN-3-UNEXPEVENT: CHOPIN (bay [dec]), received an unexpected event=[hex]
Explanation The port adapter has received an unexpected event from the firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CHOPIN_MAINBOARD_ASYNC_PQII Messages
The following are Chopin Main Board Asynchronous Driver error messages.
Error Message
%CHOPIN_MAINBOARD_ASYNC_PQII-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to perform the requested function.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
CI Messages
The following are Cisco 7500 platform chassis interface (CI) error messages.
Error Message
%CI-1-BLOWSHUT: Blower failure, shutdown in [dec] seconds
Explanation One of the six blowers in a five-slot chassis has failed. All blowers are needed for router
operation because each blower cools a separate region of the card(s) in the chassis. If a blower failure
persists for 2 minutes, the router will shut itself down and will need to be power cycled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-6-BPLANE: CI type [int] differs from NVRAM type [int]
Explanation The chassis type as reported by the CI is different from the chassis type programmed into
NVRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-4-COND: Restarting with [int] recent soft power shutdowns
(or system just powered-on)
Explanation The router is restarting after a soft shutdown because of an over temperature condition.
The router has determined that the temperature rose above the board shutdown trip point, and a soft
shutdown has occurred. The power supplies, fans, and CI continue to run.
The router is restarting because the system has cooled below the board restart trip point. A counter
is started after the first time the router is shut down because of an over temperature condition. If the
router shuts down and restarts repeatedly, the router will undergo a hard shutdown, which requires a
power cycle to recover. The counter will be reset to zero when the router has been up for six hours
and the router temperature has not risen above the board shutdown trip point.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-1-CORETEMPCRITICAL: Core CRITICAL Temperature limit exceeded
Explanation The temperature of the processor card has exceeded the critical limit. An automatic
shutdown will occur if the temperature exceeds the critical limit for more than two minutes. The
possible causes of this error are a malfunctioning fan or a short circuit on the processor card.
Recommended Action Check the temperature of the processor card and determine that the fan is not
malfunctioning. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-CORETEMPMAJOR: Core Major Temperature limit exceeded
Explanation The temperature of the processor card has exceeded the major limit. The possible causes
of this error are a malfunctioning fan or a short circuit on the processor card.
Recommended Action Check the temperature of the processor card and determine that the fan is not
malfunctioning. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-CORETEMPMINOR: Core Minor Temperature limit exceeded
Explanation The temperature of the processor card has exceeded the minor limit. The possible causes
of this error are a malfunctioning fan or a short circuit on the processor card.
Recommended Action Check the temperature of the processor card and determine that the fan is not
malfunctioning. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-6-CORETEMPOK: Core Temperature OK
Explanation The temperature next to the core of the processor card is normal.
Error Message
%CI-3-CTRLRTYPE: Wrong controller type [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-2-ENVCRIT: [chars] measured at [chars]
Explanation One of the measured environmental test points has exceeded an extreme threshold.
Recommended Action Correct the specified condition or the router may shut itself down or fail to
operate properly.
Error Message
%CI-4-ENVWARN: [chars] measured at [chars]
Explanation A voltage or temperature measurement is out of range. This error is normally caused by
a hardware problem, specifically the power supply or the fan; however, this error could also be caused
by a software failure.
Recommended Action If a redundant power supply is present in the system, test each redundant power
supply one by one and see if this message is coming from one of them. Also verify the status of your
electrical power source. If these steps do not help, try to reseat the chassis interface. If the problem
persists, replace the affected equipment (the power supply or the fan).
Error Message
%CI-1-INLETTEMPCRITICAL: Inlet temperature CRITICAL limit exceeded
Explanation The air intake temperature critical limit has been exceeded. The system will
automatically shut down in two minutes if the air intake temperature does not drop below the critical
limit.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-INLETTEMPMAJOR: Inlet temperature major limit exceeded
Explanation The air intake temperature major limit has been exceeded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-INLETTEMPMINOR: Inlet temperature minor limit exceeded
Explanation The air intake temperature minor limit has been exceeded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-6-INLETTEMPOK: Inlet temperature normal
Error Message
%CI-2-INT: Unexpected interrupt - status [hex]
Explanation An unexpected interrupt has occurred. This is a serious software error, which will be
followed by a core dump.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-4-MAXOUTPUT: Power supply [int] [dec]V is at or near rated output
Explanation The power supply is delivering its maximum rated current. This condition is not a
problem unless the current continues to increase beyond the rated limit of the power supply, which
can cause hardware damage.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-1-NOFAN: Fan tray empty
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-4-NOTFOUND: Chassis Interface not found
Explanation The system software could not detect the presence of a CI card.
Recommended Action Verify that the CI card is correctly and fully installed in the backplane. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-PARTFANFAIL: Single fan failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-0-SHUTFANGONE: System shutting down due to missing fan tray
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-3-SLOTCOMP: Inconsistent [chars] slot [hex]
Recommended Action Confirm that the CI card is correctly and fully installed in the backplane. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-4-SYSLOAD: System [dec]V load exceeds single power supply [int] capacity
Explanation The electrical current usage of the system exceeds the capacity of a single power supply.
During this condition, power supplies must not be removed from the system.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-1-TOTALFANFAIL: Total fan tray failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CI-4-UNBALANCE: Unbalanced [dec]V output from dual power supplies
Explanation The difference in electrical current output between the two power supplies is out of
tolerance for the system design. One of the power supplies may be failing or is about to fail.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CIPDUMP Messages
The following are Channel Interface Processor (CIP) core dump error messages.
Error Message
%CIPDUMP-3-CIP_CORE_DUMP_ERROR: CIP core dump error, slot [dec]: [chars]
Error Message
%CIPDUMP-6-CIP_CORE_DUMP_PROGRESS: Dump of slot [dec] core [chars].
Explanation This message contains progress updates for the CIP core dump.
CIRRUS Messages
The following are CD2430 asynchronous controller error messages.
Error Message
%CIRRUS-3-BADHDXFSM: Interface serial [dec], Unexpected HDX state [dec], event
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CIRRUS-3-BADMODE: Interface serial [dec], Bad mode encountered in init
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CIRRUS-3-BADRXISR: Interface serial [dec], Unexpected situation in receive ISR
Explanation An internal software error occurred while the asynchronous controller was receiving
data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CIRRUS-3-BADTXISR: Interface serial [dec], Unexpected situation in transmit ISR
Explanation An internal software error has occurred while the asynchronous controller was
transmitting data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CIRRUS-4-DOWNREV_NM: Network Module card in slot [dec] is incompatible with the
system.
Explanation The network module in this slot is an old revision, which is not compatible with this
system.
Recommended Action Upgrade the network module. Copy the error message exactly as it appears on
the console or in the system log. Issue the show tech-support command to gather data that may help
identify the nature of the error. If you cannot determine the nature of the error from the error message
text or from the show tech-support command output, contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%CIRRUS-5-LINEFLAP: Unit [dec] excessive modem control changes
Explanation The specified asynchronous interface was determined to have too many automatic
control changes in too short a span of time. This error may indicate a hardware or software error in
the interface.
Recommended Action Reset the interface. If this message recurs, copy the message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%CIRRUS-1-NOMEMORY: Unit [dec], no memory for [chars]
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%CIRRUS-3-RESETERR: CD2430 serial controller [dec], Reset timeout error
Explanation The asynchronous controller has failed to respond to a reset command, which may
indicate a hardware failure.
Recommended Action Reset the interface or controller. Cycle the power if necessary. If this message
recurs, copy the message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%CIRRUS-3-SETCHAN: Serial[dec]: setchan called in CD2430 interrupt context
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
CIRRUS_PM Messages
The following are slow-speed synchronous and asynchronous port module error messages.
Error Message
%CIRRUS_PM-3-BADLOOPCABLE: Loopback not supported for DTE/X.21 port [dec] in slot
[dec]
Error Message
%CIRRUS_PM-3-DISCOVER: CIRRUS PM at slot [dec]: PCI discovery failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CIRRUS_PM-2-NOBUFPOOL_ASYNC: Unable to create buffer pool for async mode
interface
Explanation There is not enough memory for a per-channel control block of the CD2430
asynchronous driver.
Recommended Action Make sure there is sufficient memory available in the router. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CIRRUS_PM-3-NOTCD2430: Device reported [hex]
Explanation The network module hardware has reported that a non-low-speed port module has been
detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CIRRUS_PM-3-UNKNOWNPLATFORM: Unknown Platform type to support CD2430 interfaces
Explanation The network module is incompatible with the current platform into which it is plugged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CLEAR Messages
The following are clear facility error messages.
Error Message
%CLEAR-5-COUNTERS: Clear counter on [chars] [chars] by [chars]
Error Message
%CLEAR-5-EXT_COUNT: Clear extended [chars] counters on [chars] by [chars]
Explanation The extended counters have been cleared on the interface or interfaces.
CLNS Messages
The following are Open System Interconnection (OSI) Connectionless Network Service (CLNS) error
messages.
Error Message
%CLNS-5-ADJCHANGE: [chars]: Adjacency to [chars] ([chars]) [chars], [chars]
Explanation An IS-IS or NLSP adjacency with a neighboring router has either come up or gone down.
The message describes the change and the reason for it. This message appears only if the
log-adjacency-changes command is configured for the IS-IS or NLSP process.
Recommended Action This informational message appears normally as routers and links go up or
down. However, unexpected adjacency loss might indicate high error rates or high packet loss in the
network and should be investigated.
Error Message
%CLNS-5-ADJCLEAR: [chars][chars]: All [atalk_address]djacencies cleared
Explanation All IS-IS or NLSP adjacencies of the specified type have been cleared. This message
appears only if the log-adjacency-changes command is configured for the IS-IS or NLSP process.
Recommended Action This informational message appears as a normal side effect of appropriate
console or configuration commands.
Error Message
%CLNS-4-AREALOST: Too many IS-IS areas--can’t route to area [chars]
Explanation IS-IS allows only three area addresses per area. Multiple routers with at least one area
address in common merge all of their configured area addresses into a single set. If the resulting set
includes more than three area addresses, this message appears and indicates that there will be a loss
of connectivity to the specified area.
Recommended Action Reconfigure the network so that the area has fewer area addresses, or split the
area into multiple areas.
Error Message
%CLNS-3-BADIFNUM: ISIS: Bad if number, pdb [hex], idb [hex], if [hex]
Explanation An internal error has occurred in the IS-IS or NLSP. An inconsistency was detected in
an internal data structure related to tracking protocol or interface state, possibly related to the
enabling or disabling of the protocol on an interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CLNS-3-BADPACKET: [chars]: [chars], [chars][chars] from [chars] ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-1-BKUPERR: ISIS: [chars] in [hex], ndb_next [hex], ndb_prev [hex], lsp_next
[hex], lsp_prev [hex], metric [hex], index [dec], [chars] [hex]
Explanation An internal error has occurred in the maintenance of the IS-IS backup route table.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-3-CKSUMERR: [chars]: L[dec] LSP [chars] database checksum error, restarting
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-4-DUPSYSTEM: [chars]: possible duplicate system ID [chars] detected
Error Message
%CLNS-4-EDATFAIL: Encapsulation failed, dst= [chars]
Explanation This message can occur when an interface is down and a static neighbor entry exists in
the CLNS routing table of the system. If this is not the case, an internal software error has occurred.
Recommended Action Check the interface. If the interface is not down and no static neighbor entry
exists for that interface, copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message
%CLNS-1-LINKERR: ISIS: [chars] in [hex], lsp_next [hex], lsp_prev [hex], index
[dec], ver [dec], [chars] [hex]
Explanation An internal error has occurred in the maintenance of IS-IS or NLSP LSP linkages.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CLNS-3-LSPCHAIN: [chars]: non-null [chars] pointer [hex] on freed LSP, index
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-4-LSPCKSUM: [chars]: Bad L[dec] LSP [chars] checksum [hex] received on
[chars], length [dec], should be [hex], bad count [dec]
Explanation An LSP was received either for IS-IS or NLSP, which failed an internal data checksum,
but which passed the data-link checksum. The interface on which the LSP was received is indicated,
along with the total count of checksum errors received, the LSP ID, and the level of the failing LSP.
Usually this message indicates data corruption occurring on a link but also might indicate data
corruption in the memory of a neighboring router.
Recommended Action If the error is in the memory of a neighboring router, the problem will correct
itself within 15 minutes. That router will detect its internal error and regenerate the corrupted data.
This case is usually indicated by a single LSP ID appearing repeatedly in these messages. The same
LSP ID might appear in this message on other routers as well. If data-link corruption has caused the
error, check the link for errors and deal with them appropriately. This case is usually indicated by a
number of different LSP IDs appearing in these messages.
Error Message
%CLNS-3-LSPDB: [chars]: Inconsistent LSPIX entry, lsp [hex], index [dec], ixentry
[hex], ixentry->lsp [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CLNS-3-LSPFULL: [chars]: L[dec] LSP filled to capacity, dropping routes
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-3-LSPIXARRMATCH: [chars]: LSPix entry [dec] mismatch with LSP [hex], LSP
[chars] is [dec], entry [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-3-LSPIXARRNULL: [chars]: LSPix entry [dec] should be null, is [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-3-LSPIXHEAD: [chars]: LSPix [chars] [dec] head [hex] doesn’t match first
prev [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-3-LSPTOOBIG: [chars]: L[dec] LSP [chars] size [dec] bigger than interface
[chars] MTU [dec], LSP dropped
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-5-MULTICAST: [chars]: [chars]cast address in use on [chars]
Explanation An NLSP adjacency with a neighboring router has either come up or gone down. The
message describes whether the NLSP multicast address is in use for future updates that are sent on
the LAN. This message appears only if the log-adjacency-changes command is configured for the
NLSP process.
Recommended Action This message is primarily informational and appears normally as routers and
links go up or down.
Error Message
%CLNS-3-NSAPES: Invalid NSAP type in ES table: [hex] for [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%CLNS-4-NSAPIS: Invalid NSAP type in IS table: [hex] [dec]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%CLNS-3-ONLIST: ISIS: entry already threaded, prev [hex], next [hex], area =
[chars], index [dec], ver [dec], lsp area = [chars], lspid [chars], addr
[IP_address] [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLNS-4-REDIRECT: Redirect found for non-route entry, dst= [chars], next-hop=
[chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%CLNS-3-TENT: [chars]: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CLOCKSW Messages
The following are Cisco 6400 network clocking error messages.
Error Message
%CLOCKSW-3-BOGUS_PLIMTYPE: [chars]: bogus plimtype [hex]
Explanation An internal error has occurred in the IDB. This interface can not be selected as a network
clocking source.
Error Message
%CLOCKSW-3-CLOCK_ALL_FAIL: All selected network clock sources have failed
Recommended Action Restore proper operation to one or more of the selected interfaces.
Error Message
%CLOCKSW-3-CLOCK_FAIL: Network clock source [chars], priority [dec], failure
Error Message
%CLOCKSW-6-CLOCK_OK: Network clock source [chars], priority [dec], ok
Error Message
%CLOCKSW-6-PFQ_PLL_BYPASS: Bypassing FC-PFQ PLL
Error Message
%CLOCKSW-6-SWITCH_SOURCES: Switching from [chars] to [chars] at priority level
[dec]
Explanation The network clock source has changed from one source to another.
CLS Messages
The following are Cisco link services (CLS) error messages.
Error Message
%CLS-3-BOGUSOP: Unknown CLS verb for [chars] context, DlcOpcodeT=[hex]
Explanation An invalid opcode was generated by the DLC for the STN or CEP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLS-3-CLSFAIL: CLS: Assertion failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLS-3-CLSMSG: [chars]
Explanation A software error was detected while CLSIMsg objects were being manipulated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CLSDR Messages
The following are Cisco link services (CLS) driver error messages.
Error Message
%CLSDR-3-ERRRTN: [chars] failed error [hex]
Explanation An error has been returned from CLSI to the DLU because CLSI did not perform the
action desired by the DLU.
Recommended Action Refer to the CLSI software documentation for more information about this
error. Copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CLSDR-3-INCORRECTPORT: Incorrect port pointer in USapId
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-MSGERR: [chars] couldn’t get a message
Explanation The DLU could not send a correct message to (CLSI) because the message was formed
incorrectly. CLSI will not perform the desired action.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-NOCEP: Cannot found cep in free pool
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-NOCLSSERVER: unable to start the Server process
Explanation Could not start the CLSDRIVER process, possibly because of a resource problem. The
subsystem using the CLSDRIVER does not work.
Recommended Action Remove and then restore the DLU in the configuration file and try to reboot the
system. Copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CLSDR-3-NODLUCREATE: Cannot create DLU for this type [dec]
Explanation The CLSDRIVER does not understand the DLU type. Currently, only STUN uses the
CLSDRIVER. Any other value results in an error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-NOINIT: CLSDRIVER not initialized
Explanation A CLSDRIVER initialization has failed. Trying to use the driver now results in an error
condition.
Recommended Action Remove and then restore the DLU in the configuration file and try to reboot the
system. Copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%CLSDR-3-NOPORTCREATE: Cannot create PORT structure
Recommended Action Try rebooting the router. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CLSDR-3-NOREMOVECEP: RemoveCep : Cep [hex] not on list
Explanation The DLU is trying to remove a nonexistent connection endpoint from the internal data
structure. This creates a problem in the CEP maintenance logic.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-NOREMOVEPORT: RemovePort: port [hex] not on list
Explanation The DLU is trying to remove a nonexistent port from the list of active ports because it
does not have the correct list of active ports.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CLSDR-3-WRONGMSG: Should never be here, cls message type unknown [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CM622_CM155 Messages
The following are ATM OC12 and QOC3 line card driver error messages.
Error Message
%CM622_CM155-4-ATMCLKINT: ([dec]/[dec]) ATM Clock Internal Set on ([dec]/[dec])
too
Explanation CM155 ATM Clock Internal is enabled for the other channel on the same framer, and the
framer defines one bit for both channels.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-FRMROP: Error: ([dec]/[dec]) [chars] (value=[hex])
Explanation A line card ATM driver framer operation error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-FWCKSUM: [chars] SAR firmware selftest failure (expected [hex],
obtained [hex])
Explanation A line card ATM SAR firmware checksum error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-OP: Error: ([dec]/[dec]) [chars]
Explanation A line card ATM driver general operation error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-RPCMD: [chars] command error: [chars]
Explanation A line card ATM driver handles RP command error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-RXSARIND: ([dec]/[dec]) RX SAR doing [chars] error: [chars]
(indication=[hex] [hex] [hex])
Explanation A line card ATM driver RX SAR indication error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-SAROP: [chars] SAR doing [chars] error: [chars]
Explanation A line card ATM driver SAR operation error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-TXSARIND: TX SAR [chars] command error: [chars] (indication=[hex])
Explanation A line card ATM driver TX SAR indication error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-VCCLOSE: ([dec]/[dec]) VC:[int] is close pending
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-VCCMD: ([dec]/[dec]) VC:[int] [chars] error (cause: [chars])
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM622_CM155-4-VCTYPE: ([dec]/[dec]) VC:[int] unsupported vc encapsulation
type=[int]
Recommended Action Copy the error message exactly as it appears on the console or the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CMAPP Messages
The following are Call Manager Application error messages.
Error Message
%CMAPP-6-PROCESS_CREATION_FAILED: Cannot create Call Manager Application
process\n
Explanation The Call Manager Application process has not been created.
Recommended Action Ensure that enough free memory is available to create the Call Manager
Application process. Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
CMCC Messages
The following are Cisco Mainframe Channel Connection (CMCC) interfaces error messages.
Error Message
%CMCC-6-ADAPTERCHNG: Interface [chars]: adapter type changed from [chars] to
[chars]
Explanation The interface has reported a different interface type than it previously reported. The
interface should not report a different interface type unless the CMCC card was removed and
replaced with one that has an interface of the reported type.
Error Message
%CMCC-4-BADENCAPSZ: Interface [chars]: encapsulated msg size ([dec]) exceeds max
([dec]); truncated.
Explanation An encapsulated control message had a size greater than the maximum expected size.
The message has been truncated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CMCC-3-CFGCMDDROPPED: Config queue is full, command was dropped, slot [dec]
Explanation A configuration command was resent, but the receiving queues were still full. Therefore,
the command was dropped.
Recommended Action Issue the debug channel events command and try each of the following tasks
in sequence. If an action corrects the problem, the remaining tasks do not need to be performed.
• Reissue the configuration command.
• Clear the interface using the clear interface command.
• Reload the microcode.
• Reload the router.
If the error recurs, copy the error message exactly as it appears. Record the output from the following
commands:
• show tech
• show log
Provide this information to your Cisco technical support representative.
Error Message
%CMCC-4-CFGFAIL: Interface [chars]: configuration command [chars] [chars] failed
Explanation An error has occurred while sending the configuration command to the CMCC card, or
the CMCC has negatively acknowledged the command
Error Message
%CMCC-4-DTRFAIL: Interface [chars]: Channel-protocol [chars] cmd failed;
resetting to default
Explanation The channel-protocol configuration command that was sent after a reset has failed to
complete successfully. The channel data transfer rate was reset to the default value.
Error Message
%CMCC-3-IPCBUFFAIL: Unable to obtain IPC resources
Explanation The IPC service used by the TN3270 Server on the CMCC could not obtain a buffer.
Recommended Action The CMCC will not load properly. Try the reload command again. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CMCC-3-IPCDNSFAIL: DNS lookup failed - [chars]
Explanation The IPC service used by the TN3270 Server on the CMCC has experienced a DNS
lookup failure.
Recommended Action Verify that the proper revisions of code are selected.
Error Message
%CMCC-4-IPCDNSNOIPADDR: DNS lookup failed - the DNS server has no entry for
hostname [chars]
Explanation The IPC service used by the TN3270 Server on the CMCC has experienced a DNS
lookup failure.
Recommended Action Verify that the DNS server entries are up to date.
Error Message
%CMCC-5-IPCDNSQUERYTIMEDOUT: DNS lookup failed - query to DNS server [IP_address]
timed out
Explanation The IPC service used by the TN3270 Server on the CMCC has experienced a DNS
lookup failure.
Error Message
%CMCC-5-IPCDNSSERVERUNREACHABLE: DNS lookup failed - DNS server [IP_address] is
unreachable
Explanation The IPC service used by the TN3270 Server on the CMCC has experienced a DNS
lookup failure.
Error Message
%CMCC-3-IPCINITFAIL: Unable to initialize IPC [chars] services
Explanation The IPC service used by the TN3270 Server on the CMCC has failed to initialize.
Recommended Action The CMCC will not load properly. The router must be reloaded to clear the
problem.
Error Message
%CMCC-3-IPCINVALID: Invalid IPC request ([dec]) received from ([hex])
Explanation The IPC service used by the TN3270 Server on the CMCC has received an invalid
message.
Recommended Action Verify that the proper revisions of code are selected.
Error Message
%CMCC-3-NODEED: Interface [chars]: No elements avail for msg ([hex] [hex]);
interface reset.
Explanation An encapsulated control message has arrived, but no elements were available to receive
it. It is likely that a configuration will be in a PENDING state now. An interface reset has been
attempted to clear this condition.
Recommended Action Issue the debug channel events command and try each of the following tasks
in sequence. If an action corrects the problem, the remaining tasks do not need to be performed.
• Reissue the configuration command.
• Clear the interface using the clear interface command.
• Reload the microcode.
• Reload the router.
If the error recurs, copy the error message exactly as it appears. Record the output from the following
commands:
• show tech
• show log
Provide this information to your Cisco technical support representative.
Error Message
%CMCC-3-NOENABLE: Interface [chars]: No pre-allocated buffers available; enable
not sent
Explanation An attempt to get a preallocated buffer for the enable command was unsuccessful. The
interface will not be enabled.
Recommended Action Issue the debug channel events command and try each of the following tasks
in sequence. If an action corrects the problem, the remaining tasks do not need to be performed.
• Reissue the configuration command.
• Clear the interface using the clear interface command.
• Reload the microcode.
• Reload the router.
If the error recurs, copy the error message exactly as it appears. Record the output from the following
commands:
• show tech
• show log
Provide this information to your Cisco technical support representative.
Error Message
%CMCC-4-NOPREQ: Interface [chars]: Unable to pre allocate response element; cfg
not sent
Explanation An attempt to allocate a buffer for the configuration response, or the configuration state
change request, was unsuccessful. The configuration request was not sent.
Error Message
%CMCC-3-RSETFAIL: Interface [chars]: Error ([hex]) [chars]
Explanation An error has occurred while sending an interface enable or disable command.
Recommended Action The interface was reset by the software, and the condition has been fixed. If the
condition has not been fixed, issue the debug channel events command and try each of the following
tasks in sequence. If an action corrects the problem, the remaining tasks do not need to be performed.
• Reissue the configuration command.
• Clear the interface using the clear interface command.
• Reload the microcode.
• Reload the router.
If the error recurs, copy the error message exactly as it appears. Record the output from the following
commands:
• show tech
• show log
Provide this information to your Cisco technical support representative.
Error Message
%CMCC-3-SMALLENCAPSZ: Interface [chars]: encaps msg size ([dec]) smaller than min
([dec]); dropped.
Explanation An encapsulated control message had a size smaller than the minimum expected size.
The message was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CMCC-3-UNKENCAP: Interface [chars]: unknown encapsulated msg([dec]) len([dec])
Explanation An encapsulated control message had an unknown encapsulation type. The message was
dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
CM_DSPRM Messages
The following are Digital Signal Processor Resource Manager (DSPRM) error messages.
Error Message
%CM_DSPRM-1-INTERNALERROR: DSPRM internal error[[chars]:[dec]
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM_DSPRM-1-NODSPRMEVENTS: DSPRM event unavailable
Explanation The router or access server could not allocate internal resources.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM_DSPRM-1-NOIOSBUFFERS: IOS buffer pool unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate internal resources.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM_DSPRM-1-NOIOSMEMORY: IOS memory unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate memory for internal data structures.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CM_MONITOR Messages
The following are UBR900 Cable Access Router Personal Monitor error messages.
Error Message
%CM_MONITOR-5-DNS_KILL: Terminating DNS process
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM_MONITOR-5-DNS_RESP: Sending DNS response to [IP_address] (request was for
[IP_address])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CM_MONITOR-5-DNS_START: Starting DNS process
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CNS_AGENT_CFGCHG Messages
The following are CNS Configuration Change Agent error messages.
Error Message
%CNS_AGENT_CFGCHG-3-SRVR_ERROR: CNS Config Change Agent cannot be started
Explanation The CNS Configuration Change Agent cannot be started. There are many possible
reasons for this error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CNS_AGENT_CFGCHG-6-TESTAPP: ...CNS Config Change Agent=[dec] Callback ...
CNSES Messages
The following are CNS Event Service Client error messages.
Error Message
%CNSES-4-NODNS: DNS lookup failed.
Explanation The attempt to look up the IP address of the router through DNS has failed.
Recommended Action Configure DNS on the router or use the ip host command.
Error Message
%CNSES-4-NODNS_USEHOST: DNS lookup failed, use Hostname "[chars]" instead.
Explanation The attempt to look up the IP address of the router through DNS has failed.
Recommended Action Configure DNS on the router or use the ip host command.
Error Message
%CNSES-3-SOCSELECT: Server socket listener failed: port=[dec] errno=[dec]
Explanation The router was unable to function as a TCP server. There are many possible reasons for
this error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CNSES-3-SRVR_ERROR: CNS/AD Event Service Server cannot be started
Explanation The attempt to start the CNS/AD Event Service Server has failed. There are many
possible reasons for this error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CNSES-6-TESTAPP: ...Test App app_id=[dec] Callback ...
COMP Messages
The following are point-to-point compression error messages.
Error Message
%COMP-3-BADCOMP: Interface [chars] Bad status returned from packet compression
operation
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-BADCRC: Interface [chars] Decompression check-byte data is incorrect
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-BADSEQNUM: Interface [chars] Unexpected compressed packet sequence number
Explanation The router encountered an unexpected packet sequence number. Possible reasons for this
error are a dropped packet or a transient line error.
Error Message
%COMP-3-COMPERR: [chars]: COMPRESS: (stac error!) status: [dec], size in: [dec],
size out: [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-CONFIGBAD: Interface [chars] Compression internal configuration error
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-DESTEXST: Interface [chars] Destination decompression buffer ran out of
space
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-5-NOBUF: Interface [chars] [chars]
Explanation Interface serial0 compression getbuffer has failed, causing LAPB retransmissions.
Error Message
%COMP-3-NOEND: Interface [chars] No end-bit detected on compressed packet
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-SIZEBAD: Interface [chars] Decompression size error
Explanation One interface is configured for predictor compression, but the other interface is not.
Error Message
%COMP-3-SRCREMAINS: Interface [chars] Not all packet data was used by decompressor
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-SUBBLOCKERR: Interface [chars] compression subblock creation failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COMP-3-SYNCBAD: Interface [chars] Decompression sync error
Explanation One interface is configured for predictor compression, but the other interface is not.
Error Message
%COMP-3-VERSIONBAD: Interface [chars] Compression Version mismatch expected [hex]
received [hex]
Explanation One interface is configured for predictor compression, but the other interface is not.
CONTROLLER Messages
The following are controller error messages.
Error Message
%CONTROLLER-5-CALLDROP: Controller [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CONTROLLER-2-CRASHED: Interface Processor in slot [dec] not responding ([hex]):
shutting it down
Explanation A controller has stopped responding to commands over the CBUS and has been put into
shutdown mode.
Recommended Action Reenable the controllers by issuing the no shutdown configuration command
on all controllers on the card, or hotswap out the bad card and install the new one. You must still
manually no shut the controllers.
Error Message
%CONTROLLER-2-FIRMWARE: Controller [chars], [chars]
Recommended Action Consider upgrading your system to the latest Cisco IOS software release in your
release train to take advantage of recent fixes. If this does not solve the problem, replace the affected
hardware. Copy the error message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%CONTROLLER-5-HDLC_INSUFF_RESOURCE: Insufficient HDLC resources to enable channel
[dec]
Explanation A limited number of HDLC channels can be allocated for this trunk.
Recommended Action Check the number of HDLC resources supported for this trunk card. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CONTROLLER-5-LOOPSTATUS: Controller [chars], [chars]
Explanation This message is a configurable controller loopback status message and is informational
only.
Error Message
%CONTROLLER-2-NOTFOUND: For controller [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CONTROLLER-5-REMLOOP: Controller [chars], remote loop [chars] [chars]
Error Message
%CONTROLLER-5-UPDOWN: Controller [chars], changed state to [chars]
Recommended Action No action is required. If the controller changes its state continually, ensure that
you are using the appropriate Cisco cables. If line drivers are being used, remove them. Perform
loopback tests on the controller to troubleshoot the issue further.
COT Messages
The following are continuity test (COT) error messages.
Error Message
%COT-1-DSP_MEM: [chars]
Explanation No memory was allocated for the COT DSP event queue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COT-1-DSP_Q: [chars]
Explanation A DSP event was not added to the COT DSP event queue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%COT-1-INITSYS: [chars]
Explanation A periodic process, chunk pool, COT queue, or DSP queue for COT was not created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CPAD Messages
The following are compression service adapter (CSA) error messages.
Error Message
%CPAD-1-ERROR: [chars]: [chars]
Explanation An error has occurred in the application that is using the CSA.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CPAD-1-INITFAIL: Slot [dec]: [chars]
Explanation The CSA driver has failed to initialize at the specified point.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CPAD-1-NOMEMORY: [chars] creation failed for slot [dec]
Explanation The CSA driver, in its initialization phase, could not allocate memory for the specified
data structure.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%CPAD-1-PLXINIT: bay [dec] Invalid vendor/device id [dec]
Explanation The CSA driver, in its initialization phase, has encountered a communication failure with
the CSA in the specified bay.
Recommended Action Consider reseating the specified CSA. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%CPAD-1-SHUTCARD: bay [dec]: Deactivating card
Explanation An error has occurred during initialization. The CSA is being deactivated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CPAD-6-SHUTDOWN: [chars] shutting down
Explanation The specified CSA is shutting down. It may have been physically removed.
Error Message
%CPAD-6-STARTUP: [chars] starting up
CPM Messages
The following are Combination Port Module (CPM) device driver error messages.
Error Message
%CPM-3-DISCOVER: CPM at slot [dec]: PCI discovery failed count = [dec]
Explanation One of the interface controller devices on the module did not initialize properly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CPM-3-INCORRECT_ID: CPM at slot [dec]: PCI device not supported
Explanation An interface controller device did not report the correct PCI device ID.
Recommended Action Power down, reinsert the port module, and reboot. If the message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
CRYPTO Messages
The following are encryption error messages.
Error Message
%CRYPTO-0-AUDITFAIL: Encryption audit check found the wrong level of encryption
in this image
Explanation The audit check that verifies encryption entitlement within Cisco IOS images has found
either encryption in a nonencryption image or the wrong value within a Cisco IOS encryption image.
Use of the encryption image may violate U.S. export laws and regulations.
Recommended Action Contact Cisco to obtain a replacement Cisco IOS encryption image.
Error Message
%CRYPTO-4-AUDITWARN: Encryption audit check could not be performed
Explanation The audit check verifying encryption entitlement within the Cisco IOS image could not
be performed because of an incomplete system configuration.
Recommended Action Manually verify that this Cisco IOS image is entitled to contain encryption.
Error Message
%CRYPTO-3-BADFP: Certificate fingerprint mismatch for certificate - certificate
not accepted
Explanation The fingerprint of a certificate received from a CA did not match a fingerprint saved in
NVRAM. The certificate may not be valid.
Recommended Action Contact the CA administrator to compare the certificate fingerprint manually.
Error Message
%CRYPTO-3-BADMAGIC: Bad [chars] magic number ([hex]).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CRYPTO-3-CERTCHECK: Certificates with invalid status have been detected!!!
Explanation After the system checked the certificates saved in the memory with the CRL, it detected
invalid certificates.
Recommended Action Check the certificate status and contact the CA administrator. Certificate
enrollment may be required.
Error Message
%CRYPTO-6-CERTFAIL: Certificate enrollment failed.
Error Message
%CRYPTO-6-CERT_FATAL_ERR: [chars]
Explanation The certificate enrollment has encountered a fatal error and will abort.
Error Message
%CRYPTO-6-CERTPENDING: Enter manual authentication ...
Recommended Action If the request remains pending for an unacceptably long time, contact the CA
administrator.
Error Message
%CRYPTO-6-CERTREJECT: Certificate enrollment request was rejected by Certificate
Authority
Explanation The previously sent certificate enrollment request has been received by the CA. The CA
has rejected the enrollment request.
Error Message
%CRYPTO-6-CERTRET: Certificate received from Certificate Authority
Explanation The previously sent certificate enrollment request has been received by the CA. The CA
has issued the certificate and sent back a copy.
Error Message
%CRYPTO-3-CERTRETFAIL: Certificate enrollment failed.
Explanation The certificate enrollment transaction has failed because of an internal error.
Error Message
%CRYPTO-6-CET_END_OF_LIFE: CRYPTO: CET connection msg in an IPSEC_ONLY_IMAGE
Error Message
%CRYPTO-6-ENROLL_CANCEL: Certificate enrollment is cancelled.
Recommended Action This message occurs as a response to the no crypto ca enroll or no crypto ca
trust-point commands. If this was a manually initiated enrollment, use the crypto ca enroll
command to reenter the enrollment process at a later time. Entering the no crypto ca enroll
command to cancel an enrollment session does not turn off automatic enrollment if it was on. The
router does not need to be restarted.
Error Message
%CRYPTO-3-GETCACERT: Failed to find CA cert in memory.
Recommended Action Check the status of the certificate and contact the CA administrator.
Error Message
%CRYPTO-3-GETCARACERT: Failed to receive RA/CA certificates.
Recommended Action Check the status of the certificate, and contact the CA administrator.
Error Message
%CRYPTO-6-GETCERTINITIAL: Certificate enrollment failed in manual mode
Error Message
%CRYPTO-3-GETCRL: Query the Certificate Revocation List from CA failed.
Explanation The attempt to query the CRL from the CA server has failed for one of several possible
reasons.
Error Message
%CRYPTO-3-HTTPSEND: Failed to send out message to CA server.
Explanation A failure to send out a message to the CA server was caused by an HTTP transaction.
Error Message
%CRYPTO-3-IKEINIT: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CRYPTO-6-IKE_TED_BAD_REPLY: Received TED reply that did not correspond to a TED
probe
Explanation The received TED reply does not match the TED probe that is currently outstanding. This
error might be a one-time occurrence caused by a delay of the TED reply or by ill-formed packets
that were sent by the peer. Ill-formed packets sent by the peer may indicate a hostile event.
Recommended Action If the problem occurs more than once, contact the administrator of the peer.
Error Message
%CRYPTO-6-IKMP_ADD_KEY_FAIL: Unable to add public key for [chars] ([IP_address])
to key ring
Explanation Keys are stored in key rings on the router. An attempt to add another key has failed.
Error Message
%CRYPTO-6-IKMP_AUTH_FAIL: Authentication method [dec] failed with host
[IP_address]
Explanation The IKE process was unable to authenticate its security association with its remote peer.
Error Message
%CRYPTO-6-IKMP_BAD_CERT_USE: Certificate for peer at [IP_address] prohibits
attempted use ([chars]).
Explanation X.509v3 certificates can contain usage restrictions that limit the use of the certificate for
signatures or for key exchange (encryption). The peer attempted to use the certificate in a manner
that violated these usage restrictions.
Recommended Action Contact the remote peer and the CA of the remote peer.
Error Message
%CRYPTO-6-IKMP_BAD_DOI_NOTIFY: DOI of [dec] in notify message from [IP_address]
Explanation The DOI field in notify messages gives the receiver a context in which to understand the
message being notified. This DOI value is not understood, and therefore the message cannot be
understood.
Error Message
%CRYPTO-6-IKMP_BAD_DOI_SA: DOI value [dec] from SA offer from [IP_address] is
invalid
Explanation The DOI field of an SA offer defines how to parse the fields. The SAs that have an
unknown DOI cannot be parsed.
Recommended Action If this situation persists, contact the administrator of the remote peer.
Error Message
%CRYPTO-4-IKMP_BAD_MESSAGE: IKE message from [IP_address] failed its sanity check
or is malformed
Explanation A quick verification check is done on all received ISAKMP messages to ensure that all
component payload types are valid and that the sum of their individual lengths equals the total length
of the received message. This message indicates a failed verification check. Persistently bad
messages could mean a denial-of-service attack or bad decryption.
Error Message
%CRYPTO-6-IKMP_CRYPT_FAILURE: IKE (connection id [dec]) unable to [chars] packet
Error Message
%CRYPTO-5-IKMP_INVAL_CERT: Certificate received from [IP_address] is bad: [chars]
Explanation The certificate given by the remote peer either has been revoked or has expired (the
certificate is invalid) or the signature check on the certificate has failed (invalid signature).
Recommended Action Contact the CA of the remote peer. The CA certificate may be invalid.
Error Message
%CRYPTO-6-IKMP_MODE_FAILURE: Processing of [chars] mode failed with peer at
[IP_address]
Error Message
%CRYPTO-6-IKMP_NO_ID_CERT_ADDR_MATCH: ID of [IP_address] (type [dec]) and
certificate addr with [IP_address]
Explanation ISAKMP entities assume an identity to inform the peer of who or what they are. The
claimed identity did not match the information taken from the IP address of the peer certificate.
Error Message
%CRYPTO-6-IKMP_NO_ID_CERT_DN_MATCH: ID of [chars] (type [dec]) and certificate DN
with [chars]
Explanation ISAKMP entities assume an identity to inform the peer of who or what they are. The
claimed identity did not match the information taken from the name on the peer certificate.
Error Message
%CRYPTO-6-IKMP_NO_ID_CERT_FQDN_MATCH: ID of [chars] (type [dec]) and certificate
fqdn with [chars]
Explanation ISAKMP entities assume an identity to inform the peer of who or what they are. The
claimed identity did not match the information taken from the FQDN of the peer certificate.
Error Message
%CRYPTO-6-IKMP_NO_ID_CERT_USER_FQDN_MATCH: ID of [chars] (type [dec]) and
certificate user fqdn with [chars]
Explanation ISAKMP entities assume an identity to inform the peer of who or what they are. The
claimed identity did not match the information taken from the FQDN of the peer certificate.
Error Message
%CRYPTO-4-IKMP_NO_SA: IKE message from [IP_address] has no SA and is not an
initialization offer
Explanation IKE maintains the current state for a communication in the form of security associations.
No security association exists for the specified packet, and it is not an initial offer from the peer to
establish one. This situation could indicate a denial-of-service attack.
Recommended Action Contact the remote peer and the administrator of the remote peer.
Error Message
%CRYPTO-6-IKMP_NOT_ENCRYPTED: IKE packet from [IP_address] was not encrypted and
it should’ve been.
Explanation A portion of the IKE is unencrypted, and a portion is encrypted. This message should
have been encrypted but was not.
Error Message
%CRYPTO-3-IKMP_PEER_INIT_FAILURE: IKE failed to create IKE peer tree.
Explanation IKE has failed to allocate memory for the IKE peer tree.
Recommended Action More DRAM may be required in order to run the image.
Error Message
%CRYPTO-4-IKMP_PKT_OVERFLOW: ISAKMP message from [IP_address] larger ([dec]) than
the UDP packet length ([dec])
Explanation ISAKMP messages are carried in UDP packets and have their own message length field.
The message length field of this message was greater than the length of the UDP packet. This
situation could indicate a denial-of-service attack.
Recommended Action Contact the remote peer and the administrator of the remote peer.
Error Message
%CRYPTO-6-IKMP_SA_NOT_AUTH: Cannot accept Quick Mode exchange from [IP_address]
if SA is not authenticated!
Explanation Although the IKE security association with the remote peer was not authenticated, the
peer attempted to begin a Quick Mode exchange. This exchange can be performed only with an
authenticated security association.
Error Message
%CRYPTO-6-IKMP_SA_NOT_OFFERED: Remote peer [IP_address] responded with attribute
[chars] not offered or changed
Explanation IKE peers negotiate policy by having the initiator offer a list of possible protection suites.
The responder has returned a type of protection suite that the initiator did not offer.
Error Message
%CRYPTO-6-IKMP_UNK_EXCHANGE: IKE peer at [IP_address] sent a message with unknown
exchange [dec]
Explanation IKE performs actions on messages based on defined exchanges. The message that was
received had an unknown exchange.
Error Message
%CRYPTO-3-INVALIDCACERT: Failed to process CA certificate.
Explanation The CA certificate received from the CA server could not be processed.
Recommended Action Use the parser command and try again to process the certificate.
Error Message
%CRYPTO-3-INVALID_INPUT: The input to the parser command is not correct
Recommended Action Reload the router, and reenter the command. File a bug report; to do so, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%CRYPTO-6-ISAKMP_MANUAL_DELETE: IKE SA manually deleted. Do ’clear crypto sa peer
[IP_address]’ to manually clear IPSec SA’s covered by this IKE SA.
Explanation The IKE SA was deleted by user command. However, keepalives for this connection are
enabled, and IPSec SAs covered by this IKE SA still exist. Because this IKE SA is now deleted, these
IPSec SAs have no IKE SA covering them.
Recommended Action Use the parser command to manually delete these IPSec SAs.
Error Message
%CRYPTO-3-PKIINPUT: Wait response from server ....
Explanation The PKI client is waiting for the response from the server.
Error Message
%CRYPTO-4-PKT_REPLAY_ERR: [chars] connection id=[dec]
Explanation The replay processing has failed. The failed replay processing may be a temporary
condition caused by the wait for new SAs to be established. In the inbound case, this error may also
be caused by an actual replay attack. This activity may be considered a hostile event.
Recommended Action If the problem appears to be more than a transient one, contact the peer
administrator.
Error Message
%CRYPTO-3-POLLCACERT: Polling CA certificate .....
Error Message
%CRYPTO-3-POLLING: Polling for certificate response...
Recommended Action Wait for the server response or cancel the polling.
Error Message
%CRYPTO-3-POLLRACERT: Polling RA certificate .....
Error Message
%CRYPTO-3-POLLROUTERCERT: Polling Router certificate .....
Error Message
%CRYPTO-6-PRINTABORT: [chars] caused early termination of show output[chars]
Explanation While a list was being shown, the list or the elements changed. The list or the elements
can change if the SAs were renegotiated at the time that the show command was paused, or if a user
reconfigured or cleared the SAs. This change is not an error but rather a side effect of a dynamic
system.
Recommended Action In general, this message is a warning that the output from the show command
is probably incomplete. Reentering the show command should provide the newest information. On a
busy system, with SAs that change often, this message may appear frequently.
Error Message
%CRYPTO-3-QUERYCACERT: Failed to query CA certificate.
Explanation A query against the CA certificate from the CA server has failed.
Recommended Action Enter the parser command to verify the CA trusted-root or identity
configuration. Ensure that the appropriate server, either the CA or LDAP server, is reachable and that
the server is properly configured to respond to the query from the router.
Error Message
%CRYPTO-3-QUERY_KEY: Querying key pair failed.
Explanation An attempt to query the public key and private key using the subject name has failed.
Recommended Action Check the subject name, and resubmit the enrollment request.
Error Message
%CRYPTO-3-QUERYRACERT: Failed to query RA certificate.
Error Message
%CRYPTO-3-QUERYROUTERCERT: Failed to query router certificate.
Error Message
%CRYPTO-6-RANDOM: A pseudo-random number was generated twice in succession
Explanation A pseudorandom number generator produced the same number twice in succession.
Error Message
%CRYPTO-4-RECVD_PKT_FAIL_DECOMPRESS: pcp: [dec] byte packet failed to
decompresspcp: dest_addr=[IP_address], src_addr=[IP_address]
Explanation The received IPPCP packet failed to decompress because of a decompression buffer
error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CRYPTO-4-RECVD_PKT_INV_IDENTITY: [chars] (ip) dest_addr= [IP_address], src_addr=
[IP_address], prot= [dec] (ident) local=[IP_address], remote=[IP_address] local
proxy=[IP_address]/[IP_address]/[dec]/[dec],
remote_proxy=[IP_address]/[IP_address]/[dec]/[dec]
Explanation A decapsulated IPSec packet does not match the negotiated identity. An SA selection
error is causing the peer to send other traffic through this SA. This activity could be considered a
hostile event.
Error Message
%CRYPTO-4-RECVD_PKT_INV_IDENTITY_ACL: ipsec check access: identity not allowed by
ACL (ip) dest_addr= [IP_address], src_addr= [IP_address], prot= [dec]
Explanation A decapsulated packet has failed the ACL check. The peer is sending other traffic
through this SA. The activity may be caused by an SA selection error by the peer and could be
considered a hostile event.
Error Message
%CRYPTO-4-RECVD_PKT_INV_PROT: decapsulate: packet missing [chars],
destadr=[IP_address], actual prot=[dec]
Explanation A received IPSec packet was missing an expected AH or ESP header. The peer is sending
packets that do not match the negotiated security policy. This activity could be considered a hostile
event.
Error Message
%CRYPTO-4-RECVD_PKT_INV_SPI: decaps: rec’d IPSEC packet has invalid spi for
destaddr=[IP_address], prot=[dec], spi=[hex]([dec])
Explanation A received IPSec packet specifies an SPI that does not exist in SADB. This may be a
temporary condition because of slight differences in the aging of SAs between the IPSec peers or
because the local SAs have been cleared. It may also be caused by invalid packets sent by the IPSec
peer. This activity could be considered a hostile event.
Recommended Action If the local SAs have been cleared, the peer may not know. In this case, if a new
connection is established from the local router, the two peers may reestablish successfully. If the
problem occurs for more than a brief period, either attempt to establish a new connection or contact
the peer administrator.
Error Message
%CRYPTO-4-RECVD_PKT_MAC_ERR: decrypt: mac verify failed for connection id=[dec]
Explanation The MAC verify processing failed. This may be caused by the use of the wrong key by
either party during the MAC calculations. This activity could be considered a hostile event.
Error Message
%CRYPTO-4-RECVD_PKT_MSG_LEN_ERR: decapsulate: packet has bad [chars] length
destadr=[IP_address], prot=[dec], len=[dec]
Explanation The received IPSec packet is malformed, possibly because of an encapsulation error. The
peer is sending malformed packets. This activity could be considered a hostile event.
Error Message
%CRYPTO-4-RECVD_PKT_NO_CPI: pcp: wrong CPI, [hex], in packet from [IP_address]
Explanation The received IPPCP packet had an improper CPI. This may be caused by the use of an
old IPPCP security association.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CRYPTO-4-RECVD_PKT_NOT_IPSEC: Rec’d packet not an IPSEC packet.
(ip) dest_addr= [IP_address], src_addr= [IP_address], prot= [dec]
Explanation The received packet matches the crypto map ACL, but the packet is not encapsulated by
the IPSec. The IPSec peer is sending unencapsulated packets. There may simply be a policy setup
error on the peer. This activity could be considered a hostile event.
Error Message
%CRYPTO-3-REQCERT: Certificate enrollment message send out ...
Error Message
%CRYPTO-0-SELF_TEST_FAILURE: Encryption self-test failed ([chars])
Explanation One of the encryption self-tests has failed. The encryption engine is not operable in this
state.
Recommended Action If the failure persists, contact a Cisco technical support representative to obtain
a replacement Cisco IOS image.
Error Message
%CRYPTO-3-SOCKETSELECT: Failed to select the socket.
Error Message
%CRYPTO-3-SOCKETSEND: Failed to send out message to CA server.
CSM Messages
The following are call switching module (CSM) error messages.
Error Message
%CSM-5-CAS_IPC_QUEUED: CAS mbox at [hex] in use - message has been [chars].
Explanation A CAS IPC message has been queued because the mailbox is in use.
Recommended Action This is a notification message. If the modems are not functional or this message
appears frequently, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-CAS_MSG_DEPLETED: An error was encountered in enqueuing a CAS message -
[chars].
Explanation The modem may no longer be operational because the amount of memory available in
the router may not be sufficient.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-CSM_BAD_EVENT: [chars]: [dec]/[dec] received invalid event [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-CSM_MODEM_BAD: Modem [dec]/[dec] has been marked as bad by the router
software.
Recommended Action The modem may become operational after the router is reset. If not, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%CSM-1-CSM_STRING_OVERRUN: String copy exceeded buffer size
Explanation The string written into the allocated buffer exceeded the size of the buffer. This error can
cause memory corruption.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-HWIDB: [chars]: hwidb is NULL
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-HWIDB_SUBBLOCK: [chars]: hwidb subblock for b channel [dec] is in use
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-HWREV: The T1 or E1 network module is incompatible with the digital modems:
[chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-INITPORT: [chars] at slot [dec], port [dec]
Explanation An initialization error occurred on the specified port. The error message specifies more
details.
Recommended Action Try resetting the port or power-cycling the system. If the error message recurs,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%CSM-1-INITSYS: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-5-MBRI: [chars] at slot [dec], unit [dec], with index [dec]
Explanation An ISDN MBRI interface has changed states. Details of the new state are shown in the
error message.
Error Message
%CSM-1-MODEM_INFO: [chars]: modem_info is NULL
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-5-PRI: [chars] at slot [dec], unit [dec], channel [dec] with index [dec]
Explanation An ISDN PRI interface has changed states. Details of the new state are shown in the error
message.
Error Message
%CSM-1-QUEUE_ERROR: An error was encountered in enqueuing a [chars] ([dec]) for
slot/port [dec]/[dec].
Explanation The modem may no longer be operational. The amount of memory available in the router
may not be sufficient.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-RBS: [chars] at slot [dec], controller [dec], timeslot [dec]
Explanation An internal software error has occurred. An attempt was made to add a nonexistent CAS
signaling interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CSM-1-UNEXPECTEDEVENT: An Unexpected event received by tone process - [dec]
[dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CSM_VOICE Messages
The following are call switching mode (CSM) voice subsystem error messages.
Error Message
%CSM_VOICE-3-ADDINTRFFAIL: The Voice Telephony Service Provider has rejected our
request to add this voice interface ([dec]/[dec]:[dec])
Explanation The voice software was unable to report a new signaling interface to the Voice Telephony
Service Provider.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CSM_VOICE-3-MALLOC: No memory is available to build any internal data structure
for the voice software.
Explanation The voice software was unable allocate memory to build any internal data structures. The
system may be out of memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CSM_VOICE-3-NOMEM: No memory is available to build the voice interface
([dec]:[dec])
Explanation The voice software was unable allocate memory to build a voice interface data structure.
The system may be out of memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CSM_VOICE-3-NOSDB: No signaling data block is available to build the voice
interface([dec]/[dec]:[dec])
Explanation The voice software was unable to obtain a signaling data block from the Voice Telephony
Service Provider because the system may be out of memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CSM_VOICE-3-NOTDMCHNL: CSM failed to get a free dsp tdm channel from the DSP
Resource Manager (DSPRM) to handle an incoming call
Explanation The voice software was unable to obtain the TDM channel for a free DSP from the DSP
resource manager. All of the DSPs have been used to process calls or have been taken out of service.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%CSM_VOICE-3-UNDEFDSX0: Undefined dsx0 interface for controller([dec]/[dec])
Explanation The dsx0 interface for the specified controller is not defined, but the voice software has
used the interface. An internal software fault has occurred.
Recommended Action Contact your field service representative if this message is coincident with
dropped calls.
Error Message
%CSM_VOICE-3-UNDEFVOICEINTRF: Invalid interface
slot:controller:group([dec]/[dec]:[dec])
Explanation The voice interface defined by slot:controller:group is not yet defined within the voice
software, but attempts were made to use this interface. An internal software fault has occurred.
Recommended Action Contact your field service representative if this message is coincident with
dropped calls.
CT3 Messages
The following are channelized T3 (CT3) port adapter error messages.
Error Message
%CT3-3-BADMSG: Received unexpected mailbox message (id = [dec])
Explanation An unexpected message has been received from the CT3 firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-CONFIGURE: Failed to configure [dec] interfaces in bay [dec], shutting down
bay
Explanation The CT3 hardware has failed. Some components on the board failed to initialize.
Error Message
%CT3-2-CT3FWCRASHED: CT3 F/W crashed in bay [dec]: [hex] - reset
Explanation The CT3 firmware does not update the software watchdog.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-2-CT3FWCRASHEDINFO: [hex] [hex] [hex] [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-CT3NOACC: [chars] - Accumulator is not available
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-DISCOVER: Found [dec] interfaces in bay [dec], shutting down bay
Explanation The CT3 hardware has failed. Some components on the board failed to initialize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-DWNLDFAIL: Microcode to slot [dec]
Explanation The firmware download into the CT3 port adapter failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-INITFAIL: Slot [dec] firmware init ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-INITFAILP: [chars] init failed at [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-LOVEFAIL: [chars]: failed to send [chars] love letter
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-MBOXRECV: Failed to receive reply [dec] from bay [dec] firmware
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-MBOXSEND: Failed to send msg [dec] to bay [dec] firmware
Explanation The specified message was not sent to the CT3 firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-MBOXSENDM: Failed to send msg [chars] to bay [dec] firmware
Explanation The specified message was not sent to the CT3 firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-MBOXSENDP: Failed to send msg [dec] to [chars] driver firmware
Explanation An expected port-related message was not sent to the CT3 firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-NOTMXT: Slot [dec] device ID seen as [hex], expected [hex] (Mueslix)
Error Message
%CT3-3-NOTPLX: Slot [dec] device ID seen as [hex], expected [hex] (PLX9060)
Error Message
%CT3-1-NOTREADY: Slot [dec] for microcode download
Explanation An error has been detected on the communication path between the VIP and the CT3
hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-2-NOVC: [chars]: packet received for unknown VC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-3-OWNERR: [chars] packet buffer, pak=[hex]
Explanation A software or hardware error has occurred. The CT3 driver has detected that the transmit
ring is in an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-RESTARTFAIL: [chars] could not be reset by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-STARTFAIL: [chars] could not be enabled by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-STOPFAIL: [chars] could not be disabled by [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CT3-1-UNSUPPORTED: [chars]
Explanation A CT3 port adapter with a revision earlier than Revision 3 has been detected. This port
adapter predates the router platform in which it has been installed. The combination is not supported.
CTRC Messages
The following are Cisco Transaction Connection (CTRC) error messages.
Error Message
%CTRC-3-APPCERROR: [chars]
Explanation An APPC error has occurred. CTRC uses APPC API calls to SNASw to communicate
with the remote database server.
Recommended Action This error usually indicates a problem in the SNA network. Try the ctrc ping
command to test connectivity to the remote database server. If the ctrc ping command fails, check
the status of the SNA link to the remote database server using the show snasw link command. If the
link is active, try stopping and starting the link. If the problem persists, contact your SNA network
administrator for help in troubleshooting. If the message recurs, copy the message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information. If possible, also provide the output of the
debug ctrc appc command and an SNA line trace between the router and the remote database server
for the period during which this message appeared.
Error Message
%CTRC-3-APPCVERB: Unexpected APPC error: opcode [hex], primary code [hex],
secondary code [hex]
Explanation An unexpected APPC error has occurred. The CTRC uses APPC API calls to SNASw to
communicate with the remote database server. The opcode identifies the APPC API call that received
the error. Primary and secondary return codes are returned by the APPC API.
Recommended Action This error usually indicates a problem in the SNA network. Try the ctrc ping
command to test connectivity to the remote database server. If the ctrc ping command fails, check
the status of the SNA link to the remote database server using the show snasw link command. If the
link is active, try stopping and starting the link. If the problem persists, contact your SNA network
administrator for help in troubleshooting. If the message recurs, copy the message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information. If possible, also provide the output of the
debug ctrc appc command and an SNA line trace between the router and the remote database server
for the period during which this message appeared.
Error Message
%CTRC-4-APPCWARN: [chars]
Explanation An APPC error has occurred. The CTRC uses APPC API calls to SNASw to
communicate with the remote database server.
Recommended Action This error usually indicates a temporary problem in the SNA network. Try the
ctrc ping command to test connectivity to the remote database server. If the ctrc ping command fails,
check the status of the SNA link to the remote database server using the show snasw link command.
If the link is active, try stopping and starting the link. If the problem persists, contact your SNA
network administrator for help in troubleshooting. If the message recurs, copy the message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information. If possible, also provide the output of
the debug ctrc appc command and an SNA line trace between the router and the remote database
server for the period during which this message appeared.
Error Message
%CTRC-3-NOBUFFS: No buffers available to [chars]
Explanation The CTRC attempted to allocate a buffer while performing the operation described in the
message text. The buffer pool does not contain enough items to satisfy the allocation request.
Recommended Action This problem most commonly occurs whenever a public buffer pool runs out of
elements. To determine which pool has run out of buffers, use the show buffers command. To adjust
the pool size, use the buffers configuration command.
Error Message
%CTRC-3-SNASWNOTSTARTED: SNASW is not started -- unable to connect to remote
database.
Explanation A client has connected to a CTRC server, but the CTRC was unable to connect out to the
remote database because SNASw has not been started. The CTRC uses SNASw to connect to the
remote database server. You must start SNASW before CTRC clients attempt to connect.
Error Message
%CTRC-3-SNASWSTOPPED: SNASW was stopped -- existing connections have been closed.
Explanation SNASw was stopped while CTRC connections were open. Stopping SNASw caused all
open SNA network connections to the remote database server to be lost. As a result, all client
connections were disconnected. You should not stop SNASw while there are open CTRC
connections.
CWAN_ATM Messages
The following are Constellation WAN ATM error messages.
Error Message
%CWAN_ATM-3-BADMAC: Broadcast MAC on [chars] subnet
Explanation A packet with an unexpected MAC address from the backplane has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_ATM-3-MCAST_VC_ERR: Multiple IP Multicast addrs assigned to VC [hex]
Explanation An attempt was made to use a multicast MPT virtual circuit that was already in use and
had been assigned to another multicast group.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_ATM-3-NONDATAVC: Ethernet data frame received on non-data VC
Explanation A data packet for a control virtual circuit has been received from the backplane.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CWANLC Messages
The following are Constellation WAN line card error messages.
Error Message
%CWANLC-4-BUSSTALL: Constellation BUS Stall detected
Explanation A stall has been detected on the Constellation bus. The stall may have been caused by
some OIR activity on the bus.
Error Message
%CWANLC-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]
Explanation The line card has failed to allocate a buffer for communication with the MSFC Route
Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC-3-IPCPORTFAIL: Failed to open IPC port ’[chars]’ [chars]
Explanation The line card has failed to open a port for communication with the MSFC Route
Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC-3-IPCSENDFAIL: Failed to send IPC message [chars]
Explanation The line card has failed to send a message to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC-4-LOGMSGTOOBIG: Logger message length exceeds max, [int] bytes
Explanation The line card has attempted to send a message that exceeded the maximum allowed
length to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC-3-LONGSTALL: Long bus stall ([int] ms), check for improperly seated cards
Explanation A stall has been detected, and the backplane stall was longer than expected.
Recommended Action Ensure that all cards are firmly seated. A recurring problem may indicate a
hardware failure.
Error Message
%CWANLC-2-PCIERROR: Fatal PCI Error [chars] seen on PCI Bus [dec]
Explanation A fatal PCI error has been detected on the PCI bus. This PCI error is probably caused by
a hardware problem.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
CWANLC_ATM Messages
The following are Constellation WAN ATM route processor driver error messages.
Error Message
%CWANLC_ATM-3-CMDERR: ([dec]/[dec]) Interface ([chars]): [chars] IPC command
fails (cause: [hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC_ATM-3-EVENT: ([dec]/[dec]) Interface ([chars]): unknown IPC event ([int])
from linecard
Explanation The ATM RP driver has received an unknown event from the line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC_ATM-4-HIRATE: ([dec]/[dec]) Interface ([chars]): SAR limits VBR VC PCR to
[dec] kbps, opening UBR VC instead
Explanation The SAR limits the VBR VC PCR to one-half the bandwidth of the link.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC_ATM-3-INIT: ATM driver ([int]/[int]) initialization [chars].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC_ATM-4-UNSUP: ([dec]/[dec]) Interface ([chars]): unsupported feature:
[chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWANLC_ATM-3-VCENCTYPE: ([dec]/[dec]) VC:[int] unknown VC encapsulation type
([int])
Explanation The ATM RP driver has experienced an unknown VC encapsulation software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CWAN_RP Messages
The following are Constellation WAN ATM route processor driver error messages.
Error Message
%CWAN_RP-3-BAD_IFCOMTYPE: Bad ifcom message type=[int]
Explanation A line card has forwarded a message that the Draco software could not process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-BOOTFAIL: The CWAN-LC in slot [int]/[int] failed to boot
Explanation The line card that was booting either has reset or has failed.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CWAN_RP-6-CARDRELOAD: Card reloaded on slot [int]/[int]
Explanation A Find Master SCP message has been recovered on the RP. The line card was either
inserted or reset from the NMP. The inserted interface will be shut down until it is configured by the
user or, if an interface of the same type was previously configured, it will be restored to its previous
state.
Error Message
%CWAN_RP-3-ERROR: [chars]
Explanation This message provides information about the specified software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-FOREVER: cmd [int] to [chars] (slot [int]/[int]) took [int] usecs, done
[hex]
Explanation A CCB command from Draco to a line card took longer than expected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-HV_ALLOCFAIL: Draco failed to allocate a VLAN for a WAN interface,
status=[int]
Explanation The NMP has returned a failure for the VLAN allocation request.
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CWAN_RP-6-IMAGE_UPGRADE: Bootflash image upgrade [chars] for slot
[int]/[int][chars]
Explanation The bootflash image on the CWAN line card has been automatically upgraded.
Error Message
%CWAN_RP-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]
Explanation The Draco software has failed to allocate a buffer for communication with a line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-IPCPORTFAIL: Failed to open IPC port ’[chars]’ [chars]
Explanation The Draco software has failed to open a port for communication with a line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-IPCSENDFAIL: Failed to send IPC message [chars]
Explanation The Draco software has failed to send a message to a line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-KEEPFAIL: The CWAN-LC in slot [int]/[int] is not responding to
keepalives
Explanation The line card either has been reset or has failed.
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CWAN_RP-3-LC_CRASHINFO: The CWAN_LC in slot [int]/[int] copied [chars] on to RP
bootflash
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%CWAN_RP-3-LCLOG_BADSEV: Linecard [int]/[int] invalid message severity [int]
Explanation The line card has forwarded a logger message that has an invalid severity code. The
MSFC Route Processor cannot process the message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-4-LCLOG_TOOLONG: Linecard [int]/[int] message too long, [int] bytes
Explanation The line card has forwarded a logger message that is too long for the MSFC Route
Processor to process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-6-LC_PRESENT: [chars] in slot [int]
Error Message
%CWAN_RP-6-QUIESCE_FAIL: Quiesce failed for slot [int]/[int]
Explanation The Draco software has failed to contact the CWAN line card during the specified
failover, and the line card will be reset.
Error Message
%CWAN_RP-3-RESET_FAIL: The CWAN-LC in slot [int] failed even after several resets
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWAN_RP-3-SCPALLOCFAIL: Failed to allocate SCP packet [chars]
Explanation The Draco software has failed to allocate a packet for communication with other slots in
the chassis.
Recommended Action If the error message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
CWPA Messages
The following are Route Processor for Constellation Supervisor router module error messages.
Error Message
%CWPA-3-BAD_IFCOMTYPE: Bad ifcom message type=[int]
Explanation The MSFC Route Processor has forwarded a message that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-BADMALUCMD: Unsupported MALU command [dec], arg=[hex], pascb=[hex]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-BADMALUCMD2: CWPA([int]): Unsupported MALU cmd/arg0=[hex][hex],
arg1arg2=[hex][hex], pascb=[hex]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-CMDNOPASCB: PASCB Null for command [dec], arg=[hex]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]
Explanation The line card has failed to allocate a buffer for communication with the MSFC Route
Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-IPCSENDFAIL: Failed to send IPC message [chars]
Explanation The line card has failed to send a message to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-LVLTRTOOBIG: Loveletter length exceeds max, [int] bytes
Explanation The line card has attempted to send a message that exceeded the maximum allowed
length to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWPA-3-NODISPATCH: Dispatch vector Null, cmd=[dec], dintf=[dec]
Explanation No command dispatch vector has been found for the specified interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
CWTLC Messages
The following are Constellation Supervisor router module line card error messages.
Error Message
%CWTLC-3-BAD_IFCOMTYPE: Bad ifcom message type=[int]
Explanation The MSFC Route Processor has forwarded a message that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-BADINT: Attempted to access HWIDB for port [int]
Explanation The line card has attempted to access an HWIDB value that is associated with a port that
does not exist.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-BADINTCREATE: Attempted to install HWIDB for port [int]
Explanation The line card has failed to install an HWIDB value because the associated port number
was out of range.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-BADMALUCMD: Unsupported MALU command [dec], arg=[hex], pascb=[hex]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-BADMALUCMD2: Unsupported MALU cmd/arg0=[hex][hex], arg1arg2=[hex][hex],
hwidb=[chars]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-CMDNOINT: HWIDB Null for command [dec], arg=[hex]
Explanation The MSFC Route Processor has forwarded a command that the software could not
process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-IPCALLOCFAIL: Failed to allocate IPC buffer [chars]
Explanation The line card has failed to allocate a buffer for communication with the MSFC Route
Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-IPCSENDFAIL: Failed to send IPC message [chars]
Explanation The line card has failed to send a message to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-LVLTRTOOBIG: Loveletter length exceeds max, [int] bytes
Explanation The line card has attempted to send a message that exceeds the maximum allowed length
to the MSFC Route Processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-NODISPATCH: Dispatch vector Null, cmd=[dec], dintf=[dec]
Explanation No command dispatch vector has been found for the specified interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-3-VAERROR: Error on Van Allen [dec]
Explanation An error has been detected on one of the Constellation Switching Bus ASICs that are
located on the line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%CWTLC-2-VAFATAL: Fatal Error on Van Allen [dec]
Explanation A fatal error has been detected on one of the Constellation Switching Bus ASICs.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
CWTLC_ATM Messages
The following are ATM line card for Constellation Supervisor router module error messages.
Error Message
%CWTLC_ATM-3-CMD_ACK: ATM (port [dec]): Cmd ack problem: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DBCONN Messages
The following are Database Connection error messages.
Error Message
%DBCONN-3-BADLICENSEKEY: Bad license key configured for Database Connection.
Explanation The license key configured with the dbconn license configuration command is not valid.
Recommended Action Check that the license key was entered correctly in the dbconn license
configuration command. Refer to the DBCONN feature documentation for information about how to
obtain a valid license key.
Error Message
%DBCONN-3-BADMODE: Unknown mode ’[chars]’ configured for server [chars]
Explanation The mode configured for the DBCONN server has been rejected by the remote database
server.
Recommended Action Contact your SNA network administrator to determine the correct name of the
mode to use to connect to DB2 on the remote database server.
Error Message
%DBCONN-3-BADRLU: Bad remote LU ’[chars]’ configured for server [chars]
Recommended Action Contact your SNA network administrator to determine the correct name of the
remote LU for DB2 on the remote database server. Ensure that the SNA network name and the LU
name are correct.
Error Message
%DBCONN-3-BADTPNAME: Bad TP name configured for server [chars]
Explanation The TP name configured for the DBCONN server is not recognized by the remote
database server.
Recommended Action Configure a TP name that is available on the remote database server. Most DB2
systems (except for SQL/DS) will accept the DRDA default TP name of X. Contact your SNA
network administrator or your DB2 administrator to determine the TP name used by your DB2. To
use the DRDA default, do not explicitly configure a TP name for your DBCONN server.
Error Message
%DBCONN-3-DRDASYNTAX: DRDA protocol error from server [chars], SYNERRCD x’[hex]’
Explanation An unexpected DRDA protocol error has occurred between DBCONN and the remote
database server.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide the output of the debug dbconn drda command, and an SNA
line trace between the router and the remote database server, for the period during which this message
appeared.
Error Message
%DBCONN-5-IDLETIMEOUT: Client [IP_address] connected to server [chars] has timed
out after [time-stamp].
Explanation The client was idle for too long, and the idle timeout configured for the DBCONN server
has expired.
Error Message
%DBCONN-3-LICENSEEXPERROR: License is expired for Database and Transaction
Connection.
Explanation This system is using a temporary key for its Database and Transaction Connection. The
license has expired.
Error Message
%DBCONN-3-LICENSEEXPWARNING: License is about to expire for Database and
Transaction Connection.
Explanation This system is using a temporary key for its Database and Transaction Connection. The
license is about to expire.
Error Message
%DBCONN-3-LICENSEHWWARNING: Number of connections for TXCONN and DBCONN is at 90%
license limit.
Explanation The number of allowed Database and Transaction Connection clients in this system has
reached 90 percent of the limit.
Error Message
%DBCONN-5-PWDEXPIRED: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The password supplied by the client was rejected by the remote database server because
it has expired.
Error Message
%DBCONN-5-PWDINVALID: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The password supplied by the client was rejected by the remote database server.
Error Message
%DBCONN-5-PWDMISSING: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The remote database server requires a user ID and password, but the password was not
provided.
Error Message
%DBCONN-5-SECFAIL: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The user ID or password supplied by the client was rejected by the remote database
server.
Error Message
%DBCONN-5-SECUNKNOWN: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation An unspecified security failure has occurred. The database host system may be able to
provide more specific information.
Error Message
%DBCONN-5-UIDINVALID: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The user ID used to connect to the remote database server is not valid.
Error Message
%DBCONN-5-UIDMISSING: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The remote database server requires a user ID, but the user ID was not provided.
Error Message
%DBCONN-5-UIDREVOKED: APPC security failed, client [IP_address] using userid
’[chars]’ for server [chars]
Explanation The user ID used to connect to the remote database server has been revoked.
Error Message
%DBCONN-5-WLMDOWN: All WLM routes on server [chars] have become unavailable.
Recovery is in progress.
Explanation A load-balanced WLM server has lost connectivity to all destinations in its server list.
All client connections to this server will be rejected until a host in the complex becomes available
again.
Error Message
%DBCONN-5-WLMMISMATCH: WLM transport type mismatch on server [chars].
Explanation The transport type within a server list received from a WLM load-balanced database does
not match the transport type of the corresponding DBCONN server. If the conflicting server list
specifies the SNA network transport type, the default mode #INTER will be used to establish the
connection.
DBUS Messages
The following are data bus error messages.
Error Message
%DBUS-3-BADCTRLRTYPE: Invalid controller type [dec] in slot [dec]
Explanation An interface processor responded with an unknown or illegal controller type when
queried. This problem should not happen unless the running software does not support the interface
processor in question or the interface processor fails.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DBUS-3-BADEEPROM: Invalid EEPROM data found for card in slot [dec], card disabled
Recommended Action Contact your Cisco technical support representative for a replacement card.
Error Message
%DBUS-3-BADHSACONF: Down rev RSP EPROM found HSA system, upgrade EPROM, or remove
one RSP
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-CXBUSERR: Slot [dec], CBus Error
Explanation A processor has reported a bus error. The processor will be reset and will not used until
the next OIR event or microcode download, when it will be retested.
Recommended Action Reinstall the processor or download the microcode. If this message recurs, copy
the message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DBUS-3-DAUGHTER_STATS: Slot [dec] control [hex], status [hex]
Explanation A processor has reported an error. This error message is sent out in conjunction with
other error messages to provide additional information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-DBUSINTERR: Slot [dec], Internal Error
Explanation A processor has reported an internal error. The processor will be reset and will not be
used until the next OIR event or microcode download, when it will be retested.
Recommended Action Reinstall the processor or download the microcode. If this message recurs, copy
the message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DBUS-3-DBUSINTERRSWSET: Slot [dec], Internal Error due to VIP crash
Explanation A processor has reported an error. The processor will be reset and will not be used until
the next OIR event or microcode download, when it will be retested.
Recommended Action Reinstall the processor or download the microcode. If this error message recurs,
copy the message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%DBUS-3-MSGOVERFLOW: Slot [dec], too many DBUS messages
Explanation A card in the slot identified in the error message has tried to send too many logger
messages.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-NOMAGIC: No magic number found in RP1 EEPROM
Explanation The structure containing the system MAC address that is required by the OIR facility
cannot be found in the RP EEPROM. The RP must be returned for reprogramming.
Recommended Action Return the RP for reprogramming, and contact your Cisco technical support
representative for assistance.
Error Message
%DBUS-3-NORESP: bad or no response, slot [int]
Explanation A card in the slot identified in the error message has failed to respond.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-NOSUPPORT: No driver support in this image for [chars] in slot [dec] (card
type [dec]) - disabled
Explanation The Cisco IOS image does not have driver support code for the specified interface
processor.
Recommended Action Remove the unsupported interface processor card or reload the router with a
Cisco IOS image that has driver support code for that interface processor card.
Error Message
%DBUS-3-SLOTCOMP: Slot [dec], dbus error, slot ([hex]) and complement ([hex]) do
not match
Explanation A processor has reported a mismatch between the contents of the slot register and its
complement. This condition indicates a hardware failure in the diagnostic bus controller on that
processor or on the diagnostic bus. The processor will be reset and will not be used until the next OIR
event or microcode download, when it will be retested.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-SW_NOTRDY: DBUS software not ready after [chars], elapsed [int], status
[hex]
Explanation An interface processor failed to appear online after being reset. A software or hardware
error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-2-UNKNOWN: Slot [dec], unknown controller type [hex], ignoring
Explanation A processor has reported a controller type that is unknown to the system. The processor
will not be used and must be repaired.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-WCSCTRLRERR: Slot [dec], WCS Controller Instruction Error
Explanation The WCS is the set of devices on each interface processor that contains the running
microcode. It can be loaded either from the ROM on the interface processor or from the system by
using the downloadable microcode facility. In this message, a processor reported a WCS controller
instruction error. The processor will be reset and will not be used until the next OIR event or
microcode download, when it will be retested.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DBUS-3-WCSERR: Slot [dec], WCS controller in error state ([hex]), resetting
Explanation The processor in the slot identified in the error message reported a WCS controller error.
The processor will be reset, and the new microcode will be loaded. This error message appears only
when the microcode is downloaded.
Recommended Action Reset the processor and load new microcode. If this error message recurs, copy
the message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DBUS-3-WCSFLOW: Slot [dec], flow cntrl error loading WCS, last data [hex] pos
[dec]
Explanation A processor has indicated an error condition while downloading microcode. The status,
cmd/data, and position numbers shown in the message reflect the error condition, the last byte of
microcode loaded, and the position in the file, respectively. If this error appears, the microcode
download is aborted, and the ROM microcode is loaded.
Recommended Action If this error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DBUS-3-WCSLDERR: Slot [dec], error loading WCS, status [hex] cmd/data [hex] pos
[dec]
Explanation A processor indicated an error condition while downloading the microcode. The status,
cmd/data, and position numbers shown in the message reflect the error condition, the last byte of
microcode loaded, and the position in the file, respectively. If this error appears, the microcode
download is aborted, and the ROM microcode is loaded.
Recommended Action If this error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DBUS-3-WCSPARERR: Slot [dec], WCS Controller Parity Error
Explanation A processor has reported a WCS parity error. The processor will be reset and will not be
used until the next OIR event or microcode download, when it will be retested.
Recommended Action Replace the processor or download microcode. If this message recurs, copy the
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DBUS-3-XILINX: ready wait timeout, slot [int]
Explanation The field-programmable gate arrays on an interface processor failed to load after being
reset. This failure indicates a probable software or hardware problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DCU Messages
The following are ATM access concentrator PCI port adapter error messages.
Error Message
%DCU-3-DCU_RESET: [chars]: DCU keep-alive failure, card reset
Error Message
%DCU-1-NODCUPORTS: The maximum number of DCU ports ([dec]) is exceeded
Recommended Action Check the configuration. If the problem persists, copy the message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%DCU-1-NOMEMORY: Unit [dec], no memory for [chars]
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
DEC21140 Messages
The following are DEC21140 Fast Ethernet controller error messages.
Error Message
%DEC21140-5-COLL: [chars] excessive collisions
Explanation A Fast Ethernet packet has been dropped because too many attempts to transmit it were
stopped by collisions. This problem can be caused by a Fast Ethernet segment that is full to capacity
or by other malfunctioning equipment on the LAN.
Error Message
DEC21140-3-DEFER: [chars] transmit error
Explanation A defer event occurs when the transmitter cannot immediately send a packet due to the
medium being busy. The medium is busy either because another device is transmitting, or the
Inter-Packet Gap timer has not expired.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DEC21140-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation The number of interfaces found was not what was expected. This error may indicate a
hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DEC21140-3-DUPLEX_SPEED: [chars] doesn’t support the configured duplex and speed
combination
Explanation The Fast Ethernet port was configured for a duplex and speed combination that this
particular hardware does not support.
Recommended Action Specify a different speed and duplex combination. If this message recurs, copy
the message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DEC21140-3-ERRINT: [chars] csr0=[hex], csr5=[hex]
Explanation The Fast Ethernet controller has signaled an error condition on the specified port.
The following information describes the output of the CSR5 register.
bit 13: Fatal bus error
bit 11: General-purpose timer expired
bit 09: Receive watchdog timeout
bit 08: Receive process stopped
bit 07: Receive buffer unavailable
bit 03: Transmit jabber timeout
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DEC21140-1-INITFAIL: [chars] timed out, csr5=[hex]
Explanation The Fast Ethernet port initialization has failed. The error can be caused by disconnected
cabling or by a failure to detect the media in use.
Recommended Action Check the cabling, and then try initializing the port again. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%DEC21140-5-JABBER: [chars] transmit timed out
Explanation The transmitter for the port adapter Fast Ethernet port has timed out and caused the
transmission of a packet to fail. The Transmit process is aborted and is placed in the stopped state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DEC21140-5-LATECOLL: [chars] transmit error
Explanation Late collisions happen when a collision occurs after the preamble has been sent. The
packet will be sent, but this message could indicate that another device is failing to detect when the
network is in use.
Recommended Action If this message recurs, check for other malfunctioning devices on the Fast
Ethernet. If the problem persists, copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DEC21140-5-LOSTCARR: [chars] cable/transceiver problem?
Explanation The Fast Ethernet port lost its carrier while transmitting. This means that it is no longer
receiving signals from the LAN. This problem can be caused by disconnected Fast Ethernet cabling
or by a transceiver failure.
Recommended Action Check the Fast Ethernet wiring and port adapter. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%DEC21140-5-NOCARR: [chars] cable/connector problem?
Explanation The Fast Ethernet port lost its carrier while transmitting,. This means that it is no longer
receiving signals from the LAN. This problem can be caused by disconnected Fast Ethernet cabling
or by a transceiver failure.
Recommended Action Check the Fast Ethernet wiring and port adapter. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%DEC21140-2-NOISL: Interface [chars] does not support ISL
Error Message
%DEC21140-3-NOTDEC21140: Bay [dec] device ID seen as [hex], expected [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DEC21140-3-OWNERR: [chars] packet buffer, pak=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DEC21140-3-RXFIFO: [chars] overflow error
Explanation The Fast Ethernet receiver was unable to send received data to a hardware buffer because
the input rate exceeded the ability of the receiver to handle the data. This problem could be caused
by excessive system load.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DEC21140-3-UNDERFLO: [chars] transmit error
Explanation The Fast Ethernet transmitter was ready before a packet was in the buffer. An underflow
error indicates that the controller encountered an empty transmit FIFO while transmitting a frame.
This condition could be caused by excessive system load.
Recommended Action If possible, move the bandwidth-hogging interfaces off of the same PCI
backplane. If the error message recurs, copy the message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DEC21140-5-WATCHDOG: Enormous packet received on [chars]
Explanation A packet received from the Fast Ethernet was dropped because of its excessive size.
Recommended Action Adjust the MTU of the interface if necessary. Otherwise, no action is required.
DFC Messages
The following are dial feature card (DFC) carrier platform error messages.
Error Message
%DFC-1-DFC_BAD_DFC_TYPE: DFC in slot [dec] has incorrect board id of [dec]
Recommended Action Ensure that the card cookie was programmed correctly, or try a new card. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DFC-1-DFC_OLD_HW_REV: DFC in slot [dec] has old hw rev [dec].[dec] when should
be [dec].[dec]
Explanation A DFC does not have the latest hardware revision. The card must be updated to version
indicated in the error message output.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DFC-1-DFC_OLD_TULUM_VERSION: DFC in slot [dec] has old Tulum version [dec] when
should be [dec]
Recommended Action Update the Tulum version on the DFC card. If this message recurs, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
DFC_CARRIER Messages
The following are dial feature card (DFC) carrier card error messages.
Error Message
%DFC_CARRIER-1-CARRIER_OLD_HW_REV: DFC Carrier in slot [dec] has old hw revision
[dec].[dec] when hw revision should be [dec].[dec].
Explanation A DFC carrier card does not have the latest revision.
Recommended Action If the hardware is not the latest revision, update the DFC carrier card with the
latest revision as specified in the error message output. If the message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
DHCPD Messages
The following are Dynamic Host Configuration Protocol (DHCP) server error messages.
Error Message
%DHCPD-4-DECLINE_CONFLICT: DHCP address conflict: client [chars] declined
[IP_address].
Explanation The DHCP client has detected an address conflict. Another host is using the specified IP
address.
Recommended Action Resolve the misconfiguration. Clear the conflict from the DHCP database. After
resolving the conflict, use the clear ip dhcp conflict command.
Error Message
%DHCPD-2-MALLOC_ERROR: There is inadequate memory for DHCP services.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DHCPD-2-NO_PROCESS: DHCP could not start its [chars] process.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DHCPD-4-PING_CONFLICT: DHCP address conflict: server pinged [IP_address].
Explanation The DHCP server has detected an address conflict. Another host is using the specified IP
address.
Recommended Action Resolve the misconfiguration. Clear the conflict from the DHCP database. After
resolving the conflict, enter the clear ip dhcp conflict command.
Error Message
%DHCPD-2-READ_DEADLOCK: DHCP has detected a deadlock condition (excessive read
failures).
Explanation The DHCP server could not read the bindings from any database agent. To prevent a
possible deadlock, the server has made all pool addresses available for assignment.
Recommended Action Verify that all of the URLs are correct and ensure that connectivity exists
between the server and all database agents. Check for corrupt database files. All files must contain
the time and end keywords. Enter the show ip dhcp database command. If there are aborted file
transfers, increase the appropriate timeouts, then restart the DHCP server.
Error Message
%DHCPD-3-READ_ERROR: DHCP could not read bindings from [chars].
Explanation The DHCP server could not read bindings from the specified database agent.
Recommended Action Verify that the URL is correct and connectivity exists between the server and
database agent. Check for a corrupt database file. The file must contain the time and end keywords.
Enter the show ip dhcp database command. If there are aborted file transfers, increase the database
transfer timeout.
Error Message
%DHCPD-2-RECVMSG_ERROR: Recvmsg failed unexpectedly. DHCP services have been
terminated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DHCPD-4-RELAY_ONLY: DHCP will run as a relay agent only.
Explanation The DHCP could not start its database process. The server component has been disabled.
Only the relay agent is active.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DHCPD-2-SOCKET_ERROR: DHCP could not open UDP port [int].
Recommended Action Check if another application is using the UDP. If the port is available, add more
memory.
Error Message
%DHCPD-3-WRITE_ERROR: DHCP could not write bindings to [chars].
Explanation The DHCP server could not write bindings to the specified database agent.
Recommended Action Verify that the URL is correct and connectivity exists between the server and
database agent. Enter the show ip dhcp database command. If there are aborted file transfers,
increase the database transfer timeout.
DIALER Messages
The following are dial-on-demand routing (DDR) error messages.
Error Message
%DIALER-6-BIND: Interface [chars] bound to profile [chars]
Error Message
%DIALER-2-CIRCUITCOUNT: Dialer count 0 on [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DIALER-2-NOSWIDB: No software interface associated with hw interface [chars]
Recommended Action Contact your technical support representative and report the error message, the
system version, and the router configuration. Use the show version command to obtain the software
version.
Error Message
%DIALER-2-NULLPTR: Unexpected null pointer in [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DIALER-6-UNBIND: Interface [chars] unbound from profile [chars]
DIALPEER_DB Messages
The following are dial peer configuration error messages.
Error Message
%DIALPEER_DB-3-ADDPEER_MEM_THRESHOLD: Addition of dial-peers limited by available
memory
Explanation The available memory does not permit the addition of more dial peers.
Recommended Action To add more dial peers, increase the processor memory.
Error Message
%DIALPEER_DB-3-ADDPEER_PLATFORM_LIMIT: Addition of dial-peers limited by platform
Explanation This platform does not permit the addition of more dial peers.
Recommended Action Reduce the number of dial peers in your numbering plan.
Error Message
%DIALPEER_DB-6-ADDPEER_WARNING: Addition of too many dial-peers may affect
performance
Explanation The number of dial peers is high. This will have an effect on the dial-peer lookup time,
resulting in longer call setup time
Recommended Action Use the minimum number of dial peers necessary for your numbering plan.
DIALSHELF Messages
The following are dial shelf error messages.
Error Message
%DIALSHELF-2-DSCDOWN: DSC in slot [dec] changes state to down.
Recommended Action Try to bring up the failed DSC by checking the LCD and LEDs of the DSC and
by ensuring that the RS-to-DSC connection functions. If the DSC does not come back up, report the
error to your Cisco technical support representative.
Error Message
%DIALSHELF-3-EVENT: Unknown event [dec] for slot [dec]
Explanation The software has generated an unknown event for the specified slot. An internal software
error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIALSHELF-3-INVALIDMSG: [chars] ([dec])
Explanation The router shelf has received an invalid message from the DSC in the dial shelf. This is
a software error or compatibility issue. Check the software versions on the router shelf and the DSC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIALSHELF-3-MSG: Unknown message type [dec] from DSC
Explanation The router shelf has received an unknown message from the DSC in the dial shelf. This
is a software error or compatibility issue. Check the software versions on the router shelf and the
DSC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIALSHELF-6-RELOAD: Reload requested for card in shelf [dec] slot [dec].
Explanation The hw-module slot [shelf] | [slot] reload command was entered. This message is a
confirmation that the command is being processed.
Error Message
%DIALSHELF-3-SLOTSTATUS: Invalid change from [chars] ([dec]) to [chars] ([dec])
for slot [dec]
Explanation The software has detected an invalid state change for the specified slot. This is a software
error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIALSHELF-2-TIMEOUT: [chars] slot [dec] after [dec] secs in state ’[chars]’
Explanation The specified dial shelf slot has timed out. A software or hardware component has failed.
Recommended Action Try removing and reinserting the card. If removing and reinserting the card does
not help, try a different card. If the problem persists, copy the error message exactly as it appears on
the console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DIALSHELF-2-UNDEFCARD: Card type [dec] in slot [dec]
Explanation The software does not have a driver for the card in the specified slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIALSHELF-4-UNRECOMMENDED: Number of [chars] may exceed recommended
configuration
Explanation On NPE200, more than one CT3 or more than two T1s or E1s are installed, exceeding
the recommended configuration parameters.
Recommended Action Stay within the recommended limit of CT3s, T1s, and E1s, install a split
dial-shelf configuration, or upgrade the router shelf to NPE300.
DIRECTOR Messages
The following are director server error messages.
Error Message
%DIRECTOR-3-BADCOMPL: plug-in returned orphan status
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIRECTOR-6-DNSNORSP: answer type [chars] host [chars] cli [IP_address] id# [dec]
none
Error Message
%DIRECTOR-6-DNSQUERY: query type [chars] host [chars] cli [IP_address] id# [dec]
Error Message
%DIRECTOR-6-DNSRESPN: answer type [chars] host [chars] cli [IP_address] id# [dec]
svr [IP_address]
Explanation This DNS reply logging message indicates that a server has been found.
Error Message
%DIRECTOR-3-DRPDOWN: DRP [IP_address] was down [time-stamp] ago in the last [dec]
minute period ! There may be problems related to this DRP agent.
Explanation The remote DRP agent has not responded within the time period reported.
Recommended Action Ensure that the remote DRP agent is running and that it is accessible from the
system reporting the problem. If the problem persists, copy the error message exactly as it appears
on the console or in the system log, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message
%DIRECTOR-3-HTTPOVERLOAD: Excessive HTTP request overloading: dropping HTTP req
from <cli [IP_address]>.
Explanation HTTP requests are overloading the web redirector. The web redirector is automatically
discarding HTTP request traffic.
Error Message
%DIRECTOR-3-NOALIAS: [chars] can not create ip alias
Recommended Action Reboot the system as soon as possible. If the problem persists, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DIRECTOR-3-NOPORT: [chars] port in use
Explanation The IP address requested is already in use on an interface connected to the system or
within the system itself.
Recommended Action Either select another IP address for use, or locate the system making use of this
address and reconfigure the system to use another address.
Error Message
%DIRECTOR-3-NOPROC: unable to create [chars] process
Recommended Action Reboot the system as soon as possible. If the problem persists, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DIRECTOR-3-NOSOCKET: [chars] unable to create socket
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIRECTOR-3-NOTCONF: Metric [chars] referenced but not found
Error Message
%DIRECTOR-3-NOWRITE: [chars] unable to write to socket
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DIRECTOR-6-SVRNSELCT: no answer for (host [chars] cli [IP_address] type [chars]
id# [dec]) [chars]
Error Message
%DIRECTOR-6-SVRSELECT: select [IP_address] (host [chars] cli [IP_address] type
[chars] id# [dec]) [chars]
Explanation This DNS logging message provides information about the report server selection
process.
Error Message
%DIRECTOR-5-SVRUPDOWN: server [IP_address] (on port [dec]) has gone [chars]
Error Message
%DIRECTOR-3-URLELSEWHERE: URL is elsewhere (’[chars]’), Code [dec] - [chars]
Explanation The HTTP return code indicates that the specified page is not actually on this server.
Recommended Action Check the URL that had been configured, and check the configured HTTP
server.
Error Message
%DIRECTOR-3-URLSVRERR: Server error (’[chars]’), Code [dec] - [chars]
Explanation The HTTP return code indicates that a server failure error has occurred.
Recommended Action Check the URL that had been configured, and check the configured HTTP
server.
DLC Messages
The following are DLC error messages.
Error Message
%DLC-3-BADPARAM: Function [chars]: value [hex] passed in parameter [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLC-3-INVPCEP: Close Station, invalid P_CEP
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLC-2-NOMEMORY: no memory for [chars]
Explanation There was not enough free memory to complete the operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLC-3-WPUTERR: unknown port type [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DLSWC Messages
The following are data-link switching (DLSw) error messages.
Error Message
%DLSWC-3-BADCLSI: [chars] primitive not valid for dlsw [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSICNF: [chars] Invalid confirm [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIDATALEN: [chars] Bad data len = [dec] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIHDRLEN: [chars] Bad header len = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIIDTYPE: [chars] Invalid ID type = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIIND: [chars] Invalid indication [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIPRIMTYPE: [chars] Invalid primitive type = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSIRET: [chars] Invalid ret code ([hex]) [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADCLSISAP: [chars] Bad clsi SAP id = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADDLCOP: dlsw_action, bad dlc event [dec], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADPEEROP: bad peer op in peer_to_core [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADSSPEVENT: dlsw_action, bad ssp event [dec], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-BADSSPHDR: bad ssp hdr in proc ssp - [chars] = [hex]
Explanation An SSP header that was received from the remote peer contains errors in one of the
fields.
Recommended Action If the remote peer is not a Cisco router, confirm that it supports the DLSw RFC
1795 standard.
Error Message
%DLSWC-3-BADSSPOP: bad ssp op in proc ssp [dec]
Explanation An SSP frame with an invalid command has been received from the remote peer.
Recommended Action If the remote peer is not a Cisco router, confirm that it supports DLSw RFC
1795 standard.
Error Message
%DLSWC-3-BADTIMEROP: dlsw_action, bad timer event [dec], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-FAILASSERT: Assertion failed: [chars]
Explanation An internal software inconsistency has occurred, but the router continues to operate.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-FORKFAIL: Can’t fork : [chars] process
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory. If this message recurs, copy the error message exactly as it appears on
the console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DLSWC-3-FSMACTION: [chars]
Explanation This message identifies the frames sent by DLSw on the LAN or WAN side. This
message indicates normal behavior.
Error Message
%DLSWC-3-FSMCALL: [chars] state [chars], event: [chars][chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-FSMERR: fsm error [chars] [chars] [chars] event: [chars][chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-FSMINTERR: fsm internal error - [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-FSMUNKERR: [chars] [dec]: [chars] [chars] event:[chars][chars] input:
[dec] [dec] states: [dec] [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-IDMGR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-INVALIDSTATE: finite state machine in invalid state
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-INVALIDTIMER: bad timer pop for [chars], new state [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-NODLSW: no dlsw, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-NOPARAM: dlsw_action, null param blk
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DLSWC-3-NOPEER: no peer, [chars]
Recommended Action If this error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DLSWC-3-RECVSSP: SSP OP = [dec]([chars]) [chars] from [chars]
Error Message
%DLSWC-3-SENDSSP: SSP OP = [dec]([chars]) [chars] to [chars] [chars]
DLSWMasterSlave Messages
The following are data-link switching (DLSw) core error messages.
Error Message
%DLSWMasterSlave-3-DLSWMS: [chars]
Error Message
%DLSWMasterSlave-3-DLSWMSDLX: [chars] [hex] from [enet]
Error Message
%DLSWMasterSlave-3-DLSWMSRCV: [chars] from [enet]
Error Message
%DLSWMasterSlave-3-DLSWMSSAP: [chars] [chars]
DLSWP Messages
The following are data-link switching (DLSw) peer module error messages.
Error Message
%DLSWP-3-PBADVALUE: DLSw: [chars]: invalid [chars] [dec]
Explanation An invalid parameter value was passed. This error should not cause any network
problems unless it happens repeatedly.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DLSWP-3-PCAPMISMATCH: DLSw: [chars]: [chars]
Explanation The priority keyword was used on one router but not on the other. The priority keyword
is an option on the DLSw remote peer definition.
Error Message
%DLSWP-3-PGENERAL: DLSw: [chars] [chars]
Explanation A general error condition has been detected. This error should not cause any network
problems unless it happens repeatedly.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DLSWP-3-PLFCHANGE: [chars] [dec]; [chars]
Explanation The largest frame size configured in the DLSw remote peer definition is being changed
because the MTU size configured on the interface, used by DLSw, is less than the configured value
of the largest frame on the DLSw remote peer definition. The largest frame size is being changed to
the maximum frame size configured on the interface.
Recommended Action If you want to use the largest frame size for DLSw, increase the MTU on the
interface to a value larger than the largest frame size configured.
Error Message
%DLSWP-3-PNOCOOKIE: DLSw: uninitalized peer [chars] from [IP_address]([dec]) to
[IP_address]([dec])
Recommended Action Verify the configuration and the DLSw peer status on both routers.
Error Message
%DLSWP-3-PNOMEM: DLSw: No memory to [chars]
Explanation The router has run out of system memory for operation. Probably the router image
requires more system memory than the router contains.
Recommended Action Consult with your Cisco technical support representative about the memory
requirements for the specific image used on the router.
Error Message
%DLSWP-3-PPASSIVE: DLSw: passive open failed from [IP_address]([dec]) -> [dec]
Explanation The system does not have enough main memory for TCP to allocate the data structures
required to accept an incoming TCP connection. Probably the router image requires more system
memory than the router contains.
Recommended Action Consult with your Cisco technical support representative about memory
requirements for a specific image used on the router.
DMA Messages
The following are direct memory access (DMA) error messages.
Error Message
%DMA-1-DRQ_EMPTY_PAK: Empty packet is being sent to backplane. particle_ptr=[hex]
Explanation The drq_io has received a packet that has a particle count of zero. A coding error has
occurred that will jeopardize system performance.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide the output of the show command on the reporting VIP.
Error Message
%DMA-1-DRQ_STALLED: DRQ stalled. Dumping DRQ.
Explanation The path from the VIP to the backplane has stalled. The DRQ table is being dumped so
that it can be debugged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide output of the hex dump that follows the error message.
Error Message
%DMA-1-GIANT_CHECK: Giant detected; size [dec]
Explanation This error message appears only in custom-built images when a verification check fails.
A packet that was too large was sent over the backplane by a VIP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DMA-1-LOW_DMA_PCI_MEM: Not enough pci memory left over for DMA
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide the output of the show diag and show controller cbus
commands.
Error Message
%DMA-1-LOW_DMA_PROC_MEM: Not enough processor memory left over for DMA
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide the output of the show diag and show controller cbus
commands.
DMTDSL Messages
The following are digital/discrete multitone digital subscriber line (DMTDSL) error messages.
Error Message
%DMTDSL-3-BADINITDSL: DMTDSL([dec]/[dec]),interface not initialized.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DMTDSL-3-DMTHWBAD: DMTDSL([dec]/[dec]), Hardware failed self test
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DMTDSL-3-FAILFINDATM: DMTDSL([dec]/[dec]), Could not find ATM interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DMTDSL-1-INITFAIL: DMTDSL([dec]/[dec]), Init failed, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DMTDSL-3-NOMEM: DMTDSL([dec]/[dec]), Out of memory
Explanation The router does not have enough memory installed to run this image.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DNET Messages
The following are DECnet error messages.
Error Message
%DNET-4-DUPENTRY: Duplicate DECnet Accounting List Entry for nodes [dec].[dec] -
[dec].[dec]
Explanation A synchronization problem has occurred while a new transit DECnet accounting list
entry was being added, and a duplicate entry has been found.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show decnet accounting command to gather data that may help identify the nature of the
error. If you cannot determine the nature of the error from the error message text or from the show
decnet accounting command output, contact your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%DNET-3-HEARSELF: Hello type [hex] for my address from [dec].[dec] via [chars]
Explanation The system is receiving its own DECnet packets. Either a serial line is looped back or
another host with the same DECnet address is already present on the LAN.
Recommended Action Check the serial lines (if present) and the DECnet configuration.
Error Message
%DNET-4-MAPCON: Map entry [dec].[dec] conflicts with adjacency to [dec].[dec]
Explanation The DECnet configuration is incorrect. A host that is specified as nonlocal is present on
the local network.
Recommended Action Correct the configuration. If the problem persists, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%DNET-3-NOMEMORY: Insufficient memory for DECnet accounting entry
Explanation The traffic information for a particular pair of DECnet nodes cannot be recorded because
of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
DNSSERVER Messages
The following are Domain Name Server (DNS) server error messages.
Error Message
%DNSSERVER-3-BADQUERY: Bad DNS query from [IP_address]
Explanation A client has sent an incorrectly formatted DNS query to the server.
Recommended Action Check the DNS server and the network attached to it.
Error Message
%DNSSERVER-3-NOINIT: Can’t initialize DNS server
Explanation Ports cannot be initialized for the DNS server because of internal problems.
Recommended Action Ensure that the DNS server port is available on the local machine.
Error Message
%DNSSERVER-3-TCPDNSOVERLOAD: Excessive DNS query overloading: dropping TCP
request from <cli [IP_address]>.
Explanation DNS queries are overloading the DNS server. The DNS server is automatically
discarding DNS request traffic.
Error Message
%DNSSERVER-3-TOOSHORT: DNS query from [IP_address] too short
Explanation A client has sent a short DNS query packet to the server.
Recommended Action Check the client and the network attached to it. If the problem persists, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DNSSERVER-3-UDPDNSOVERLOAD: Excessive DNS query overloading: dropping <id#
[dec]> from <cli [IP_address]>.
Explanation DNS queries are overloading the DNS server. The DNS server is automatically
discarding DNS request traffic.
DPM Messages
The following are Cisco AS5200 T1 BRIMUX error messages.
Error Message
%DPM-3-BADMAGIC: SMP hasn’t initialized the DPRAM.
Explanation The remote peer has not finished initializing its DPRAM.
Error Message
%DPM-3-BADSMP: SMP hasn’t initialized the DPRAM.
Explanation The remote peer has not finished initializing its DPRAM layout area.
Error Message
%DPM-3-NOIDB: Copernico failed on acquiring DPRAM idb.
Explanation Internal resources are not sufficient to create the IDB (internal descriptor for the
interface).
Error Message
%DPM-3-OOBINIT: Copernico failed on out-of-band sub-system initialization.
DRIP Messages
The following are Duplicate Ring Protocol (DRIP) error messages.
Error Message
%DRIP-6-DRIP_CONFLICT: DRIP conflict with CRF [dec].
Explanation A DRIP conflict has occurred. The CRF of either the virtual ring or the pseudo ring is
being reused in the network.
Recommended Action Ensure that the CRF virtual LAN ID of the virtual ring and the pseudo ring are
unique in the network.
Error Message
%DRIP-3-DRIPFAIL: DRIP: Assertion failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DRP Messages
The following are Director Response Protocol (DRP) error messages.
Error Message
%DRP-3-MULTICOMMAND: multiple DRP commands encountered
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DRP-7-NOROUTE: no route for destination [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DRP-3-NOWRITE: unable to send response to [IP_address]:[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DRP-3-SUBNETTED: unable to determine metric for [IP_address], [IP_address]
subnetted
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DRVGRP Messages
The following are interface driver operational error messages.
Error Message
%DRVGRP-3-CMD: Interface ([chars]): [chars] (cause :[int])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSC Messages
The following are dial-shelf controller (DSC) error messages.
Error Message
%DSC-4-MANUALBOOT: Setting config-register to 0x0 will prevent the feature boards
from booting when router shelf is rebooted
DSCC4 Messages
The following are DSCC4 driver error messages.
Error Message
%DSCC4-3-ANALYZE_DEVICE_FAILURE: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCC4-3-GENERIC: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCC4-1-INITFAIL: DSCC4([dec]/[dec]), SCC[dec] init failed
Explanation The software has failed to initialize or restart the SCC of a serial interface.
Recommended Action Clear the serial interface. If the message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%DSCC4-3-INVALID_CLOCKRATE: DSCC4([dec]/[dec]), invalid clock rate (index [dec])
requested
Recommended Action Contact your Cisco technical support representative to obtain a software
upgrade. If this message recurs, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%DSCC4-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to perform the specified function.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%DSCC4-3-OWNERR: DSCC4([dec]/[dec]), Buffer ownership error, pak=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCC4-3-TOOBIG: DSCC4([dec]/[dec]), packet (size [dec]) too big
Explanation A packet larger than the assigned MTU of this serial interface has been queued up for
transmission. The system should recover.
Recommended Action No action is required. A recurring message may indicate an error related to data
traffic patterns. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCC4-3-TOOSMALL: DSCC4([dec]/[dec]), packet (size [dec]) was less than 2 bytes
Explanation A small packet (less than 2 bytes) was queued up for transmission. The interface cannot
handle such small packets for transmission. The system should recover.
Recommended Action No action is required. A recurring message may indicate a hardware error
related to data traffic patterns. Copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%DSCC4-3-UNKNOWN_SCCS: DSCC4, Incorrect SCC number
Recommended Action Contact your Cisco technical support representative to obtain a software
upgrade. Copy the error message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
DSCCLOCK Messages
The following are dial shelf controller (DSC) clock error messages.
Error Message
%DSCCLOCK-3-DUP_PRI: Duplicate priority ([dec]) clock sources: slot [dec] port
[dec], and slot [dec] port [dec].
Explanation Two split-dial-shelf separate clock sources (one on each router shelf) have been
configured with the same priority.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-FAIL: The System Primary Clock is down. Moving to HOLDOVER state and
waiting to see if it comes up
Explanation This message is generated whenever the current primary clock becomes invalid. The
TDM clock circuit goes into a HOLDOVER state, and a holdover timer is started to check whether
or not the clock becomes valid within the holdover time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-NOMEMORY: Failed to allocate memory for the DSC clocks
Explanation The clock-switching software has failed to allocate memory while adding a clock.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-5-SWITCH1: Clock moving to NORMAL from FREERUN, selected clock is on
slot [dec] port [dec] line [dec]
Explanation The primary TDM clock, which has been running off the local oscillator of DSC in
FREERUN mode, has switched to the line clock that is coming in through the specified trunk.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH2: Clock moving to FREERUN from HOLDOVER
Explanation The current primary TDM clock has been deleted. Therefore, the system primary clock
has switched to the DSC local oscillator, which is the current highest-priority functioning clock.
Phase continuity is maintained during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH3: Clock moving to NORMAL from HOLDOVER, selected clock is on
slot [dec] port [dec] line [dec]
Explanation The current primary TDM clock has been deleted. Therefore, the system primary has
switched to the clock coming in from the trunk specified by the slot or the port, which is the current
highest-priority functioning clock. Phase continuity is maintained during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH4: Switching to the user configured clock on slot [dec] port
[dec] line [dec]
Explanation The TDM primary clock is switching from the default clock to the user-configured clock
that is coming in through a specified trunk. Phase continuity is maintained during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH5: Switching to the clock on slot [dec] port [dec] line [dec]
Explanation The TDM primary clock is switching to the clock that is coming in through the specified
trunk, probably after the router shelf and feature cards have reloaded. The phase of the output TDM
clock is forced to align with the input reference during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH6: Switching to the clock on slot [dec] port [dec] line [dec]
as the current primary has gone bad
Explanation The TDM primary clock has switched to a backup clock that is coming in through the
specified trunk because the current primary clock has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH7: Moving to NORMAL mode from HOLDOVER mode, clock is slot [dec]
port [dec] line [dec]
Explanation The TDM primary clock, which is in HOLDOVER state and whose source was a trunk
port, has switched to the same trunk port and moved to NORMAL state, with phase alignment
between input source clock and output TDM reference clock. The router shelf and the feature cards
have probably reloaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH8: Moving to NORMAL mode from HOLDOVER mode without phase
correction, clock is slot [dec] port [dec] line [dec]
Explanation The source trunk port of the TDM primary clock, which had failed, has recovered within
the holdover timer. Therefore, the primary clock has moved from HOLDOVER to NORMAL state
without phase correction between input trunk reference and the output TDM clock.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-SWITCH_ERROR1: Failed to select any clock as the system clock.
Remaining in HOLDOVER mode
Explanation The clock selection algorithm has failed to select any clock as the TDM primary clock.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCCLOCK-3-UP: The System Primary Clock is up. Moving to NORMAL state from
HOLDOVER
Explanation The TDM primary clock, which had failed, has recovered within the holdover time.
Therefore, the TDM primary clock switched to NORMAL state from the HOLDOVER state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSC_ENV Messages
The following are Cisco AS5800 environmental monitor error messages.
Error Message
%DSC_ENV-1-CRITICAL: Slot [dec], [chars] [int] [chars]
Explanation The specified card environmental parameters are outside the normal range of operation.
Recommended Action Check the blowers and the ambient room temperature.
Error Message
%DSC_ENV-0-CRITICAL_BLOWER: Slot [dec], [chars]
Explanation Fans in the blower unit have failed. Operation of the unit may cause cards to overheat
and shut down.
Recommended Action Power down the dial shelf to avoid overheating, and replace the faulty fans.
Error Message
%DSC_ENV-0-DSC_FB_POWERDOWN: Temperature/Voltage has reached a critical level for
DSC in slot [dec]. No backup DSC available. Powering down all feature boards in
the chassis.
Explanation The temperature or voltage sensor has reached a condition outside the acceptable range
for the DSC. No backup system is available to control and monitor the feature cards, so all feature
cards are being shut down.
Recommended Action Attempt to resolve voltage and temperature problems. If the problem persists,
contact your Cisco technical support representative for assistance.
Error Message
%DSC_ENV-2-NORMAL: Slot [dec], [chars] [chars] [int] [chars]
Explanation The environmental parameters have returned from a state other than normal to a state that
is normal.
Error Message
%DSC_ENV-0-SHUTDOWN: Slot [dec], [chars] [int] [chars]
Explanation The specified environmental parameters of the card are outside the normal range of
operation.
Recommended Action Check the blowers and the ambient room temperature.
Error Message
%DSC_ENV-2-WARNING: Slot [dec], [chars] [int] [chars]
Explanation The specified environmental parameters of the card are outside the normal range of
operation.
Recommended Action Check the blowers and the ambient room temperature.
Error Message
%DSC_ENV-2-WARNING_BLOWER: Slot [dec], [chars]
Explanation A fan in the blower unit has failed. The affected unit can continue to operate, but the
failure should be fixed.
DSCEXTCLK Messages
The following are dial shelf controller (DSC) clock error messages.
Error Message
%DSCEXTCLK-5-SWITCH1: Clock moving to NORMAL from FREERUN, selected clock is
external clock on DSC
Explanation The primary TDM clock, which has been running off the local oscillator of the DSC in
FREERUN mode, is switching to the external network reference clock whose source was the DSC
front panel.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH3: Clock moving to NORMAL from HOLDOVER, selected clock is
external clock on DSC
Explanation The current primary TDM clock has been deleted. Therefore, the system primary clock
has switched to the clock that is coming in through the external network reference clock on the DSC
front panel, which is the current highest-priority functioning clock. Phase continuity is maintained
during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH4: Switching to the user configured external clock on DSC
Explanation The TDM primary clock is switching from the default clock to the user-configured clock
that is coming in through the DSC front panel clock feed. Phase continuity is maintained during the
switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH5: Switching to the external clock on DSC
Explanation The TDM primary clock is switching to the clock that is coming in through the DSC front
panel, probably after the router shelf and feature cards have reloaded. The phase of the output TDM
clock is forced to align with the input reference during the switchover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH6: Switching to the external clock on DSC as the current
primary has gone bad
Explanation The current primary clock has failed. The TDM primary clock is switching to a backup
clock that is coming in through the DSC front panel external clock feed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH7: Moving to NORMAL mode from HOLDOVER mode, selected external
clock on DSC
Explanation The TDM primary clock, which was in HOLDOVER state and whose source was the
DSC front panel clock, has switched to the same clock and returned to NORMAL state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCEXTCLK-3-SWITCH8: Moving to NORMAL mode from HOLDOVER mode without phase
correction, selected external clock on DSC
Explanation The DSC front panel clock that is the source of the current TDM primary clock, which
had failed, has recovered within the holdover time. Therefore, the primary clock has moved from
HOLDOVER state to NORMAL state without a phase correction between the input reference and the
output TDM clock.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSCREDCLK Messages
The following are dial shelf controller (DSC) redundancy clock error messages.
Error Message
%DSCREDCLK-2-BACTFAIL: Clock on other DSC has failed - immediate clock takeover
Explanation The backup DSC clock has detected a failure on the other DSC clock hardware and will
become the active clock manager.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCREDCLK-2-BACTGONE: Removal of other DSC detected - immediate clock takeover
Explanation The DSC clock has detected the removal of the other DSC clock hardware and will
become the active clock manager.
Recommended Action Reinstall a DSC clock in the other DSC slot to replace the removed DSC
hardware. If the problem persists, copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSCREDCLK-3-BACTIOSF: Other DSC IOS keepalive failure - clock takeover
Explanation The other DSC has failed to respond to keepalives sent to the current DSC. Therefore,
the current DSC will become the active clock manager.
Recommended Action Recover or replace the failed DSC to provide a backup DSC.
Error Message
%DSCREDCLK-2-BCLKCMDFAIL: Clock command hardware failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSCREDCLK-5-BNORMAL: Backup clock moving to NORMAL to phase lock to active clock
Error Message
%DSCREDCLK-5-BSWITCHE: Backup clock matched to active clock reference, external
clock on DSC
Explanation The backup DSC has detected a change in the selected clock reference on the active DSC
and has changed its own clock hardware to match the new selection. The selected clock reference is
now supplied from the DSC front panel external clock.
Error Message
%DSCREDCLK-5-BSWITCHT: Backup clock matched to active clock reference, slot [dec]
line [dec]
Explanation The backup DSC has detected a change in the selected clock reference on the active DSC
and has changed its own clock hardware to match the new selection. The selected clock reference is
now supplied from the specified trunk line.
Error Message
%DSCREDCLK-3-BTAKEDELAY: Active DSC requests backup to takeover clock - delaying
for sync
Explanation The other DSC has requested that the current DSC take over active clock management,
but the current DSC is waiting for clock hardware synchronization before doing so to avoid call loss.
Error Message
%DSCREDCLK-3-BTAKEOVER: Active DSC requests backup to takeover clock - done
Explanation The other DSC has requested that the current DSC take over active clock management,
and the current DSC has become the active clock manager.
DSC_REDUNDANCY Messages
The following are Cisco AS5800 dial shelf controller redundancy error messages.
Error Message
%DSC_REDUNDANCY-3-MODECONFLICT: Other DSC/router in split mode
Explanation There is another router connected to the dial shelf. In this situation, both routers must be
configured in split mode.
Error Message
%DSC_REDUNDANCY-3-SLOTCONFLICT: Slot ownership conflict detected for slot [dec]
Explanation Another router that is connected to the dial shelf is claiming ownership of a slot that this
router is also claiming.
Recommended Action Resolve the ownership conflict by reconfiguring one of the routers so that it
does not own the slot.
Error Message
%DSC_REDUNDANCY-3-TDMSPLITCONFLICT: Tdm Split conflict detected,my tdm [dec],
other rs [dec]
Explanation Another router connected to the dial shelf is claiming ownership of backplane time slots
that this router requires. This error is likely caused by OIR activity that is moving trunk cards from
one half of the split to the other.
Recommended Action Resolve the ownership conflict by reloading the router that has a TDM number
greater than the trunk capacity for that router. In some situations, it may be necessary to reset both
routers.
DSI Messages
The following are Cisco AS5800 dial-shelf interconnect (DSI) board error messages.
Error Message
%DSI-3-AGENTSTATUS: Invalid change from [chars] ([dec]) to [chars] ([dec]) for
slot [dec]
Explanation An internal software error has occurred. The software detected an invalid state change
for the MBus agent of the specified slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSI-3-AGENTSTSCHNG: From [chars] ([dec]) to [chars] ([dec]) for slot [dec]
Explanation The software has detected an MBus agent state change for the specified slot.
Error Message
%DSI-2-BADPORT: Out of range PCI port [dec]
Explanation An internal software error has occurred. The software specified an out-of-range port on
the dial shelf interconnect board.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSI-3-EVENT: Unknown event [dec] for slot [dec]
Explanation An internal software error has occurred. The software has generated an unknown event
for the specified slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSI-3-SLOTSTATUS: Invalid change from [chars] ([dec]) to [chars] ([dec]) for slot
[dec]
Explanation An internal software error has occurred. The software detected an invalid state change
for the specified slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSI-3-SLOTSTSCHNG: From [chars] ([dec]) to [chars] ([dec]) for slot [dec]
Explanation The software has detected a state change for the specified slot.
DSIP Messages
The following are distributed system interconnect protocol (DSIP) error messages.
Error Message
%DSIP-3-IPC_CLIENT: IPC subsystem API error([chars]), [chars], [dec]
Explanation A problem has occurred with the NIP reliable stack. The exact problem can be decoded
further by the IPC error message (first parameter), the action involved (second parameter), and the
client ID (third parameter).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSIP-3-IPC_PORT: IPC subsystem API error([chars]), [chars], [chars]
Explanation The NIP has encountered a problem with the port specified in the error message. The
exact problem can be decoded further by the IPC error message (first parameter), the action involved
(second parameter), and the port name (third parameter).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSIP-3-IPC_SEAT: IPC subsystem API error, can not create seat by
the seatid [dec] for the slot [dec]
Explanation The NIP reliable stack has failed to create a seat for the specified slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSIPPF Messages
The following are Nitro Interconnect Protocol error messages.
Error Message
%DSIPPF-3-DSIP_SEND_FAILURE: Failed to send DSIP message - number of failures
[dec]
Explanation The NIP encountered an error when it sent a message, and the message has been
discarded after three unsuccessful resends.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DS_MODEM Messages
The following are feature board (FB) modem card error messages.
Error Message
%DS_MODEM-3-BADCB: Unexpected DSIP data callback for modem
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_MODEM-3-FLOW_CONTROL: DS-RS flow control has got out of sync, connection has
too many particles free. slot:[dec] ttynum:[dec] parts_avail:[dec]
Explanation The flow control accounting on the DS has gotten out of synchronization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_MODEM-3-LOW_PARTICLES: Not enough particles - modem number:[dec] particles
needed:[dec] available:[dec]; CTS [chars]
Explanation A breakdown of flow control between the RS and the DS has occurred. The RS has sent
more particles than are available for this connection.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_MODEM-3-NORXPAK: Static receive paktype unavailable
Explanation A software structure was found in an unexpected state during run time for the indicated
modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_MODEM-3-OUTPUT_DROP: Output drop - modem number:[dec] refunded [dec]; particle
count [dec], pool size [dec], queue size [dec]
Explanation The system was unable to allocate particles for sending traffic to the modem module,
indicating a breakdown of flow control between the RS and DS.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSPDD Messages
The following are Digital Signal Processor Device Driver (DSPDD) error messages.
Error Message
%DSPDD-1-DSPFWFAILURE: DSPDD internal firmware error[[chars]:[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPDD-1-INTERNALERROR: DSPDD internal error[[chars]:[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPDD-1-NOBUFFERS: IOS buffer pool unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate internal resources.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPDD-1-NOIOSBUFFERS: IOS buffer pool unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate internal resources.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPDD-1-NOIOSMEMORY: IOS memory unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate memory for internal data structures.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPDD-1-NOMEMORY: IOS memory unavailable [[chars]:[dec]]
Explanation The router or access server could not allocate memory for internal data structures.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSPRM Messages
The following are Digital Signal Processor Device Driver (DSPDD) error messages.
Error Message
%DSPRM-5-DSPFAIL: DSP [dec] in slot [chars], is in the failed state
Explanation The DSP entered the FAILED state because of alarm indications.
Error Message
%DSPRM-3-INSUFFICIENT: Insufficient DSP resources for timeslot [dec] on port
[chars]
Explanation The configuration requires more DSP resources than are available.
Recommended Action Change the configuration to specify fewer used time slots. Install additional
DSP resources to allow for more complex configurations.
Error Message
%DSPRM-5-JUKEBOX: Jukebox transmit overlay resp [dec] on slot [chars], failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPRM-5-JUKEBOX_UPDOWN: DSP Jukebox([dec]) in slot [chars], changed state to
[chars]
Error Message
%DSPRM-5-KEEPALIVE: DSP [dec] in slot [chars], NOT RESPONDING - auto restart([dec]
times)
Error Message
%DSPRM-5-SETCODEC: Configured codec [dec] is not supported with this dsp image.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSPRM-5-UPDOWN: DSP [dec] in slot [chars], changed state to [chars]
DSPU Messages
The following are downstream physical unit (DSPU) error messages.
Error Message
%DSPU-3-ActpuNegResponse: ACTPU Neg rsp received from PU [chars]
Explanation The remote PU has rejected the request from the router for an SSCP-PU session.
Recommended Action Verify the PU configuration parameters at the router and at the remote PU.
Determine whether the problem exists at the remote PU, and if so, correct it. If the problem persists,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%DSPU-3-CLSIBadAdptCorr: CLSI bad Adaptor correlator, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadIdentifier: CLSI bad identifier, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadIdentifierType: CLSI bad identifier type, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadLength: CLSI bad length, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadPrimitiveCmd: CLSI bad primitive command, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadPrimitiveType: CLSI bad primitive type, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIBadReturnCode: CLSI bad return code: [dec], header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIUnexpctActSapCnf: CLSI unexpected ActivateSapCnf, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIUnexpctDeactSapCnf: CLSI unexpected DeactivateSapCnf, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIUnexpctEnableCnf: CLSI unexpected EnableCnf, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-CLSIUnexpctIdStnInd: CLSI unexpected IdStnInd, header= [chars]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-DSPU_BufferCorrupted: DSPU could not free buffer - buffer corrupted
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%DSPU-3-LSConnInFailed: Connect in from remote address [chars] failed.
Recommended Action Verify the configuration parameters at the router and at the remote station.
Determine whether the router is configured to accept connections from this remote station.
Error Message
%DSPU-3-LSConnInFailedNoMem: Connect in from remote address [chars] failed;
insufficient memory.
Explanation A connection with the remote station could not be established because of insufficient
memory in the router.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DSPU-3-LSConnInFromHostFailed: Connect in from host [chars] with remote address
[chars] failed.
Recommended Action Verify the host configuration parameters at the router and at the host. Determine
whether the router is configured to accept connection from this host.
Error Message
%DSPU-3-LSConnInFromPuFailed: Connect in from pu [chars] with remote address
[chars] failed.
Recommended Action Verify the PU configuration parameters at the router and at the remote PU.
Determine whether the router is configured to accept a connection from this remote PU.
Error Message
%DSPU-3-LSConnOutToHostFailed: Connect out to host [chars] failed.
Recommended Action Verify the host configuration parameters at the router and at the host. Determine
whether the host is active and responding to connection requests.
Error Message
%DSPU-3-LSConnOutToPuFailed: Connect out to pu [chars] failed.
Recommended Action Verify the PU configuration parameters at the router and at the remote PU.
Determine whether the remote PU is active and responding to connection requests.
Error Message
%DSPU-3-LSInvalidMaxIFrame: Connection attempt failed from XID= [chars], Invalid
MaxIFrame= [dec]
Explanation An invalid MaxIFrame value in an XID was received from the remote station; connection
with the remote station could not be established.
Error Message
%DSPU-3-LSInvalidWindowSize: Connection attempt failed from XID= [chars], Invalid
WindowSize= [dec]
Explanation An invalid WindowSize value in an XID was received from the remote station;
connection with the remote station could not be established.
Error Message
%DSPU-3-LSNoACTPUCapability: Connection attempt failed from XID= [chars], ACTPU
not supported
Explanation The remote station did not request PU 2.0 activation; connection with the remote station
is terminated.
Recommended Action Correct the link-station configuration parameters at the remote station to request
an SSCP-PU session with the router.
Error Message
%DSPU-3-LSXIDNegotiationError: XID Negotiation Error, bad byte= [dec], bad bit=
[dec], sense data= [chars]
Explanation An XID3 with an error indication was received from the remote station; connection with
the remote station could not be established.
Recommended Action From the CV 22 byte or bit information, determine which field in the XID3 is
rejected by the remote station, and correct the link-station configuration parameters at either the
router or the remote station.
Error Message
%DSPU-3-NotifyNegRsp: LU [dec] received a Notify Neg Resp from host [chars]
Explanation The remote host rejected the request from the router to activate or deactivate an
SSCP-LU session.
Recommended Action Verify the host configuration parameters at the router and at the remote host.
Determine whether the problem exists at the remote host and, if so, correct it. If the problem persists,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%DSPU-3-SnaBadData: Bad SNA data received from PU [chars], data= [chars]
Explanation Unrecognized SNA data was received from the remote PU.
Recommended Action Correct the problem at the remote PU. If the problem persists, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%DSPU-3-UnknownXid: XID Format not supported, XID= [chars]
Explanation Unsupported XID was received from the remote station. A connection with the remote
station could not be established.
Recommended Action Configure the remote station to send supported XID (if possible). Supported
XID formats are XID Format 0 XID Format 3.
DS_TDM Messages
The following are dial shelf time-division multiplexing (TDM) error messages.
Error Message
%DS_TDM-3-ASSERT_FAIL: Slot [dec]: Assertion failed: file ‘[chars]’, line [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-ATTACH_ERR: Slot [dec]: tried but failed to set COMBO_SELECT bit on
[chars] FB; cannot attach to backplane
Explanation The TDM subsystem could not configure the FB to attach to the backplane in the manner
desired. The FB is defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-BAD_CONN: Slot [dec]: unrecognized TDM connect message received ([dec])
on [chars] feature board
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-BAD_DISCONN: Slot [dec]: unrecognized TDM disconnect message received
([dec]) on [chars] feature board
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-BAD_DSIP: Slot [dec]: unrecognized DSIP message received ([dec]) on
[chars] feature board
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-BAD_MAPPING: Slot [dec]: Legacy FB ([chars]), with static port-to-DS0
mapping, was passed dynamic mapping info
Explanation A software error has caused dynamic port-to-DS0 mapping information to be passed to
a statically mapped FB.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-BAD_S4_POWER_UP: Slot [dec]: [chars] powered-up with one or more
incorrect default settings([chars])
Explanation The specified S4 ASIC did not power up with some of the default settings expected by
the software. Therefore, the integrity of the TDM data could have been compromised.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-CONN_FAILED: Slot [dec]: handling of sub-msg
([dec]/[int]/[int]/[int]/[int]/[int]) [int] of [int] failed; processing of rest
of DSIP msg aborted
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-CONV_CLOSE: Slot [dec]: open MT8986 (addr: [hex]) connection failed -
STo[dec], CHo[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-CONV_OPEN: Slot [dec]: open MT8986 (addr: [hex]) [chars] connection
failed - STi[dec], CHi[dec], STo[dec], CHo[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-DISC_FAILED: Slot [dec]: handling of sub-msg
([dec]/[int]/[int]/[int]/[int]/[int]) [int] of [int] failed; processing of rest
of DSIP msg aborted
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-DISC_FOR_NO_CONN: Slot [dec]: got disc msg for non-existent conn:
[chars]-st[int]-ts[int]/gts>[int]><[int]</[chars]-st[int]-ts[int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-NO_RECOMB_BUS_DS0: Slot [dec]: no free Recombination bus DS0s left;
connection not made
Explanation The TDM mezzanine card of the Raiko-based FB does not have any free recombination
bus DS0s.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-RECOMB_BUS_TS_BAD_USE: Slot [dec]: convention broken for Mezz’s Recomb.
bus t’slots: [chars]-st[int]-ts[int]/gts>[int]><[int]</[chars]-st[int]-ts[int]
Explanation The usage convention has been broken for recombination bus time slots. This broken
usage convention is a TDM error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-S4_INT: Slot [dec]: [chars] generated interrupt [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-TDM_CLOSE: Slot [dec]: close MT90820 (addr: [hex]) connection failed -
STo[dec], CHo[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-TDM_OPEN: Slot [dec]: open MT90820 (addr: [hex]) connection failed -
STi[dec], CHi[dec], STo[dec], CHo[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-UNEXPECTED_INT: Slot [dec]: got unexpected interrupt from masked-out
source ’[chars]’
Explanation Although it has been masked out, an interrupt has been received from the specified
source.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-UNSUPPORTED_MEZZ_VER: Slot [dec]: the detected version ([int]) of
Mezzanine card is not supported by this software image
Explanation The software does not support the mezzanine card that is currently installed on the Raiko
card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-VERIFY_DISCONN: Slot [dec]: [chars] failed to veryify disconnect: sto =
[dec], ch_out = [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-VERIFY_HILOWMEM: Slot [dec]: [chars] failed to veryify himem, or lowmem:
sto = [dec], ch_out = [dec], sti = [dec], ch_in = [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DS_TDM-3-VERIFY_IMS: Slot [dec]: [chars] failed to veryify IMS: [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DSX0 Messages
The following are CT1 RBS time slot status error messages.
Error Message
%DSX0-5-RBSLINEDBUSYOUT: RBS of slot [dec] controller [dec] timeslot [dec] is
dynamic busyout
Explanation RBS has been dynamically busied out on the specified time slot and controller.
Error Message
%DSX0-5-RBSLINEDOWN: RBS of controller [dec] timeslot [dec] is down
Explanation RBS has been disabled on the specified time slot and controller.
Error Message
%DSX0-5-RBSLINESBUSYOUT: RBS of slot [dec] controller [dec] timeslot [dec] is
static busyout
Explanation RBS has been statically busied out on the specified time slot and controller.
Error Message
%DSX0-5-RBSLINEUNBUSYOUT: RBS of slot [dec] controller [dec] timeslot [dec] is
unbusyout
Explanation RBS has been restored from a busied out condition on the specified time slot and
controller.
Error Message
%DSX0-5-RBSLINEUP: RBS of controller [dec] timeslot [dec] is up
Explanation RBS has been enabled on the specified time slot and controller.
DSX1 Messages
The following are Channelized E1 (Europe) and T1 (US) telephony standard error messages.
Error Message
%DSX1-6-CLOCK_CHANGE: [chars] clock is now selected as clock source
Explanation The los, ais, or cli command was entered, causing a change to the selected clock.
Error Message
%DSX1-3-FIRMWARE_RESTART: T1/E1 Firmware in slot [dec] restarted
Explanation The T1/E1 firmware has restarted. All of the active calls on the T1/E1 lines will be
disconnected, and the controllers will come back up within few seconds.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSX1-1-FIRMWARE_RESTART_FAILED: Trunk Firmware in slot [dec] reset failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSX1-1-FIRMWARE_RUNNING: T1/E1 Firmware in slot [dec] is running
Explanation The T1/E1 firmware is now running after recovering from critical error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSX1-1-FIRMWARE_STOPPED: T1/E1 Firmware in slot [dec] is not running
Explanation A critical error has occurred in the T1/E1 firmware, and it has stopped running. The
access server must be reloaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSX1-3-M32_AR_FAILURE: Munich 32 action request failure: Ctrl = [hex], Channel =
[dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DSX1-3-M32_AR_TIMEOUT: Munich 32 action request timeout: Ctrl = [hex], Channel =
[dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DSX1-3-M32_BAD_BITRATE: Munich 32 bit rate not match: Ctrl = [hex], Channel =
[dec]
Explanation The command cannot be carried out because of a bit rate mismatch.
Recommended Action Ensure that the configured data matches the supported speed.
Error Message
%DSX1-3-M32_BAD_INTQ: Munich 32 bad interrupt queue: Ctrl = [hex], Channel = [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DSX1-3-M32_BAD_STATE: Munich 32 in unknown state: Ctrl = [hex], Channel = [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DSX1-3-M32_ERR: Munich 32 error configuring channelized interface: Ctrl = [hex],
Channel = [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%DSX1-3-M32_ILLEGAL_CHANNEL: Munich 32 channel invalid: Ctrl = [hex], Channel =
[dec]
Recommended Action Ensure that the channel supports the needed feature.
Error Message
%DSX1-1-M32_INPUT_CONGEST: Munich 32 channel input queue is congested
Explanation The receiver cannot allocate receive buffers because the input queue is at its maximum.
Data is coming in faster than the receiver can handle.
Recommended Action Reduce the volume of data that goes into this channel or increase the number of
input queues for the channel.
Error Message
%DSX1-3-M32_MEM_ALLOC: Munich 32 channel memory allocation error: Ctrl = [hex],
Channel = [dec]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DSX1-3-M32_NO_TIMESLOT: Munich 32 no timeslot available: Ctrl = [hex], Channel =
[dec]
Recommended Action Ensure that there are time slots available before choosing one.
Error Message
%DSX1-3-M32_TIMESLOT_IN_USE: Munich 32 timeslot already configured: Ctrl = [hex],
Channel = [dec]
Explanation This time slot has already been assigned and cannot be used
Recommended Action Ensure that the time slot is available before choosing it.
Error Message
%DSX1-3-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
DTP Messages
The following are Dynamic Trunking Protocol (DTP) filtering error messages.
Error Message
%DTP-5-ILGLCFG: Illegal config(on,isl--on,dot1q) on [chars]
Explanation The two ports on the specified link are set to the ON mode, but one port is set to 802.1Q
encapsulation, and the other port is set to ISL encapsulation. When both ports on a link are set to the
ON mode, their encapsulation types must match.
Recommended Action Configure both ports on the link to have the same encapsulation type.
Error Message
%DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk negotiation
action
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%DTP-5-NONTRUNKPORTON: Port [chars] has become non-trunk
Explanation The specified port has changed its status from trunk port to access port.
Error Message
%DTP-4-TMRERR: An internal timer error occurred when trunking on interface [chars]
Explanation A timer that is used by the trunking protocol has expired at an unexpected time. This
problem is corrected internally.
Recommended Action There are likely no long-term problems associated with the timer expiration.
However, if further problems with trunking occur, it is recommended that you reload the device.
Error Message
%DTP-5-TRUNKPORTCHG: Port [chars] has changed from [chars] trunk to [chars] trunk
Explanation The specified trunk port has changed the encapsulation type it uses.
Error Message
%DTP-5-TRUNKPORTON: Port [chars] has become [chars] trunk
Explanation The specified port has changed from being an access port to a trunk port, using the
specified encapsulation.
Error Message
%DTP-4-UNKN_ERR: An unknown operational error occurred
Explanation The device could not negotiate the trunks because an internal operation has generated an
unknown error.
DUAL Messages
The following are Enhanced Interior Gateway Routing Protocol (EIGRP) error messages.
Error Message
%DUAL-3-ANCHORCOUNT: Anchor count negative
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-BADCOUNT: Route [chars], [dec] successors, [dec] rdbs
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-6-EVENT: [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-INTERNAL: [chars] [dec]: Internal Error
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-LINKSEXIST: Interface [chars] going down and [dec] links exist
Explanation An interface is going down or is being removed from routing through the IGRP, but not
all links (neighbors) have been removed from the topology table.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-LINKSTILLUP: Link [dec] [chars] still exists on [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-MULTIFLOW: Flow control error, [chars], on [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-5-NBRCHANGE: [chars] [dec]: Neighbor [chars] ([chars]) is [chars]: [chars]
Error Message
%DUAL-3-NOBUFFER: No buffers available for [int] byte packet
Explanation The DUAL software was unable to allocate a packet buffer. The system may be out of
memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%DUAL-3-NOHANDLE: Handle [dec] is not allocated in pool.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-NOMATCH: Nexthop and infosource don’t match. N = [chars], I = [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-NOSOCKET: Unable to open socket for AS [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-PEERSEXIST: [dec] peers exist on IIDB [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-PROBESEQ: Bad probe sequence [dec] from [chars], expecting [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-RDBLEFT: Lingering DRDB deleting IIDB, dest [chars], nexthop [chars]
([chars]), origin [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-REFCOUNT: Negative refcount in pakdesc [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-SIA: Route [chars] stuck-in-active state in [chars] [dec]. Cleaning up
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%DUAL-3-UNKTIMER: Unknown timer type [dec] expiration
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
DVMRP Messages
The following are Distance Vector Multicast Routing Protocol (DVMRP) error messages.
Error Message
%DVMRP-5-BADMASK: Bad mask [IP_address] received from [IP_address], Report ignored
Explanation A DVMRP route that has corrupted information was received and discarded by another
system.
Recommended Action No immediate action is required. This error indicates a problem with the system
that sent the bad routes or with the network media connected to that system. If the condition persists,
contact the administrator of the malfunctioning system.
Error Message
%DVMRP-5-NBRDOWN: Neighbor [IP_address] went down on [chars]
Explanation DVMRP activity has been shut down on the specified interface. This may be because the
interface has been taken down or because the DVMRP routes on that interface have all expired. Note
that DVMRP activity is mutually exclusive of tagswitching, so if the interface itself is still up,
tagswitching will be automatically reenabled on that interface.
Error Message
%DVMRP-5-NBRUP: Neighbor [IP_address] is up on [chars]
Explanation A DVMRP multicast neighbor is active on the specified interface because of the arrival
and acceptance of DVMRP probes via that interface. A multicast session has been subscribed via a
path passing through this router. Note that DVMRP activity is mutually exclusive of tagswitching, so
tag switching may be disabled on that interface.
Error Message
%DVMRP-4-NONPRUNER: Rejecting non-pruning peer [IP_address] ([chars])
Explanation The router has rejected an IGMP report from a peer that is not capable of DVMRP
pruning and grafting. This is because the router was configured with the ip dvmrp
reject-non-pruners command to reject nonpruning peers.
Recommended Action If rejection of nonpruning DVMRP hosts is consistent with site policy, no action
is required. Otherwise, the configuration can be changed by using the no ip dvmrp
reject-non-pruners command.
Error Message
%DVMRP-4-REJDEFROUTE: Rejecting default route from [IP_address]
Explanation Two routers on each side of a tunnel are sending the default route to each other.
Error Message
%DVMRP-4-ROUTEHOG: Receiving [dec] routes from [IP_address] ([chars]) in the last
[chars]
Explanation The number of DVMRP routes that were received from the specified system exceeds the
warning threshold for the DVMRP route traffic.
Recommended Action Use the ip dvmrp routehog-notification command to change the warning
threshold if necessary. Otherwise, check the system that is generating excessive DVMRP route traffic
to find out the reason. The system may be in a loop and generating invalid information.
Error Message
%DVMRP-4-ROUTELIMIT: Exceeded route-limit of [dec] routes, check your access-lists
Explanation The number of DVMRP multicast routes exceeds the configured maximum number. New
routes (subscribers and viewers) cannot be added unless the configuration is changed.
Recommended Action If priority multicast traffic is carried by this router, use the ip dvmrp
route-limit command to increase the number of DVMRP routes. Otherwise, no action is required.
E1T1_MODULE Messages
The following are E1T1 module error messages.
Error Message
%E1T1_MODULE-3-BERTBUSY: Controller [chars] - BERT hardware in use, command
refused.
Explanation The current task requires BERT hardware resources that are currently occupied with
other tasks. The BERT chip could be in use by either sending V.54 loopup or loopdown code to the
remote end or running a BERT test.
Error Message
%E1T1_MODULE-3-FDLLLOOPDOWN: Controller [chars] - FDL line loopdown code detected,
deactivating line loopback.
Explanation The system has detected FDL line loopdown code on the unit, and it is deactivating the
line loopback.
Error Message
%E1T1_MODULE-3-FDLLLOOPUP: Controller [chars] - FDL line loopup code detected,
activating line loopback mode.
Explanation The system has detected FDL line loopup code on the unit, and it is activating the line
loopback.
Error Message
%E1T1_MODULE-3-FDLLREQFAILED: Controller [chars] - Failed to put the remote end
in line loopback mode via FDL.
Explanation The T1 FDL line loopup code was sent to the remote end, but the remote end did not
activate the line loopback.
Recommended Action This error could be caused by the controller configuration or by a line problem.
Ensure that both controllers are up.
Error Message
%E1T1_MODULE-3-FDLLREQOK: Controller [chars] - Remote end is put in line loopback
mode via FDL.
Explanation The T1 FDL line loopup code was sent to the remote end, and the remote end has
activated the line loopback.
Error Message
%E1T1_MODULE-3-FDLPLOOPDOWN: Controller [chars] - FDL payload loopdown code
detected, deactivating payload loopback.
Explanation The system has detected FDL payload loopdown code on the unit, and it is deactivating
the payload loopback.
Error Message
%E1T1_MODULE-3-FDLPLOOPUP: Controller [chars] - FDL payload loopup code detected,
activating payload loopback mode.
Explanation The system has detected FDL payload loopup code on the unit, and it is activating
payload loopback.
Error Message
%E1T1_MODULE-3-FDLPREQFAILED: Controller [chars] - Failed to put the remote end
in payload loopback mode via FDL.
Explanation The T1 FDL payload loopup code was sent to the remote end, but the remote end did not
activate payload loopback. This error could be caused by a controller configuration or line problem.
Error Message
%E1T1_MODULE-3-FDLPREQOK: Controller [chars] - Remote end is put in payload
loopback mode via FDL.
Explanation The T1 FDL payload loopup code was sent to the remote end from the unit, and the
remote end has activated the payload loopback.
Error Message
%E1T1_MODULE-3-HWIDBFAILED: Controller [dec]/[dec] does not have idb
Explanation The system did not have a HWIDB registered for the serial interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%E1T1_MODULE-3-IBOCLOOPDOWN: Controller [chars] - IBOC loopdown code detected,
deactivating line loopback.
Explanation The system has detected IBOC loopdown code on the unit, and it is deactivating the line
loopback.
Error Message
%E1T1_MODULE-3-IBOCLOOPUP: Controller [chars] - IBOC loopup code detected,
activating line loopback mode.
Explanation The system has detected IBOC loopup code on the unit, and is activating the line
loopback.
Error Message
%E1T1_MODULE-3-IBOCREQFAILED: Controller [chars] - Failed to put the remote end
in line loopback mode via IBOC.
Explanation The T1 IBOC loopup code was sent to the remote end, but the remote end did not activate
the line loopback. The remote end may not have activated the payload loopback because of a
controller configuration or line problem.
Error Message
%E1T1_MODULE-3-IBOCREQOK: Controller [chars] - Remote end is put in line loopback
mode via IBOC.
Explanation The T1 IBOC loopup code was sent to the remote end from the unit, and the remote end
has activated the line loopback.
Error Message
%E1T1_MODULE-3-INITFAILURE: Slot [dec], Unit [dec] initialization failure -
[chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%E1T1_MODULE-3-LINEFLAP: Interface [chars] receiving excessive errored packets
Explanation The serial interface is receiving an excessive number of error packets. This problem is
caused by a controller configuration mismatch.
Recommended Action Check the settings for line code, framing, time slots, and speed.
Error Message
%E1T1_MODULE-3-T1REQCANCELLED: Controller [chars] - T1 remote loopback has been
cancelled.
Explanation T1 loopdown code has been sent to the remote end from the specified unit. The remote
end is assumed to have received the loopdown code and deactivated the loopback mode. However, no
test has been performed to ensure that the remote end has deactivated the loopback mode.
Error Message
%E1T1_MODULE-3-V54LOOPDOWN: Unit [chars] - V.54 loopdown code detected,
deactivating V.54 payload loopback.
Explanation The system has detected V.54 loopdown code on the unit, and it is deactivating the
V.54 payload loopback.
Error Message
%E1T1_MODULE-3-V54LOOPUP: Unit [chars] - V.54 loopup code detected, activating
V.54 payload loopback mode.
Explanation The system has detected V.54 loopup code on the unit, and it is activating the
V.54 payload loopback.
Error Message
%E1T1_MODULE-3-V54REQCANCELLED: Unit [chars] - Remote V.54 loopback has been
cancelled.
Explanation V.54 loopdown code has been sent to the remote end from this unit. The remote end is
assumed to have received the loopdown code and deactivated the loopback mode. However, no test
was performed to ensure the remote end has deactivated loopback mode.
Error Message
%E1T1_MODULE-3-V54REQFAILED: Unit [chars] - Failed to put the remote end in V.54
payload loopback mode.
Explanation The V.54 loopup code was sent to the remote end, but the remote end did not activate
loopback. This error could be caused by controller configuration mismatch or a line problem.
Recommended Action Check the time slots and speed setting for the channel group in question on both
ends, and ensure that V.54 detection is enabled on the remote end.
Error Message
%E1T1_MODULE-3-V54REQOK: Unit [chars] - Remote end is put in V.54 payload loopback
mode.
Explanation The V.54 loopup code was sent to the remote end from the unit, and the remote end has
activated V.54 payload loopback.
EC Messages
The following are Port Aggregation Protocol (PAgP) error messages.
Error Message
%EC-5-BUNDLE: Interface [chars] joined port-channel [chars]
Explanation The specified interface has joined the port channel bundle.
Error Message
%EC-5-CANNOT_BUNDLE1: Port-channel [chars] is admin-down, port [chars] will remain
stand-alone.
Error Message
%EC-5-CANNOT_BUNDLE2: [chars] is not compatible with [chars] and will be suspended
([chars])
Explanation The specified port has different port attributes from those of the port channel or ports
within the port channel.
Recommended Action To join this port to the bundle, change its port attributes to match the port
attributes of the port channel.
Error Message
%EC-5-L3DONTBNDL1: [chars] suspended: PAgP not enabled on the remote port.
Explanation PAgP is enabled on the Layer 3 interface, but the remote partner port does not have PAgP
enabled. In this mode, the port is placed in a suspended state.
Error Message
%EC-5-L3DONTBNDL2: [chars] suspended: incompatible partner port with [chars]
Explanation The partner port has been configured with a GC that is different from the GCs on the
other ports in the bundle.
Recommended Action For a port to join a bundle, the local GC and the partner GC should match the
GC on the other ports in the bundle. Ensure that the partner GCs for all the ports in the group are
same.
Error Message
%EC-5-L3PORTDOWN: Shutting down [chars] as it’s port-channelis admin-down
Explanation The administrative state of the Layer 3 port is ruled by the administrative state of its
aggregation port. If the administrative state of the aggregation port is down, the administrative state
of the Layer 3 port will be forced to go down.
Recommended Action Change the administrative state of the aggregation port to up.
Error Message
%EC-5-L3STAYDOWN: [chars] will remain down as it’s port-channel[chars] is
admin-down
Explanation The administrative state of the Layer 3 port is ruled by the administrative state of its
aggregation port. If the administrative state of the aggregation port is down, the administrative state
of the Layer 3 port will be forced to go down.
Recommended Action Change the administrative state of the aggregation port to up.
Error Message
%EC-4-NOMEM: Not enough memory available for [chars]
Explanation The PAgP Shim/EtherChannel could not obtain the amount of memory it needed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%EC-5-NOPAGP: Invalid EC mode, PAgP not enabled
Explanation The EtherChannel (EC) mode could not be set to the mode requested because the PAgP
had not been included in the software image.
Recommended Action Get an image that includes PAgP or set the EC mode to on.
Error Message
%EC-5-UNBUNDLE: Interface [chars] left the port-channel [chars]
Error Message
%EC-5-UNSUITABLE: [chars] will not join any port-channel,unsuitable attributes
configured
Explanation An attempt was made to configure Port-fast, VMPS, and Dest-SPAN for Etherchannel.
Port-fast, VMPS, and Dest-SPAN cannot be configured for Etherchannel.
EGP Messages
The following are Exterior Gateway Protocol (EGP) error messages.
Error Message
%EGP-3-NOPDB: No pdb for [IP_address]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%EGP-3-TOOBIG: Insufficient ([dec]) buffering for update message
Explanation An EGP update message was too large to fit into a single buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
EHSA Messages
The following are Cisco 6400 Enhanced High System Availability (EHSA) error messages.
Error Message
%EHSA-3-CONFIG_SYNC: [chars]
Explanation An EHSA configuration synchronization error has occurred. The details of what action
was attempted and what malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-3-EHSA_ALARMS: [chars]
Explanation An EHSA alarm assertion error has occurred. The details of what action was attempted
and what malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-3-EHSABADST: [chars] [[dec]] [[dec]]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-3-EHSAINT: ’[chars]’ at level [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-2-EHSALOAD: [chars]
Explanation The system attempted to boot from the network on an EHSA secondary unit.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-2-EHSASW: [chars]
Explanation The primary unit has crashed or is unresponsive. The secondary unit is taking over.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-3-FSM: [chars]
Explanation An EHSA FSM error has occurred. The details about what action was attempted and
what malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-3-GENERAL: [chars]
Explanation An EHSA error has occurred. The details about what action was attempted and what
malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-3-IPC: [chars] [chars]
Explanation An IPC error has occurred. The details of what action was attempted and what
malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-3-IPCERR: [chars] [[chars]]
Explanation IPC has failed for EHSA, and EHSA messages cannot be transmitted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-3-KEEPTO: No keepalive seen in [[dec]] secs: Failover [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EHSA-3-NOBUF: [chars]
Recommended Action Reduce the number of applications currently running on the IPC. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%EHSA-3-PEER_MONITOR: [chars]
Explanation An EHSA Peer Monitor error has occurred. The details about what action was attempted
and what malfunctioned will be printed.
Recommended Action Copy the error message exactly as it appears, contact your Cisco technical
support representative, and provide the representative with the gathered information. Also provide
the system configuration information along with any other relevant information.
Error Message
%EHSA-5-PEER_MONITOR_EVENT: [chars] ([chars][chars]([dec]))
Explanation An EHSA Peer Monitor event has occurred and was reported. The report indicates the
reason for a switchover.
Error Message
%EHSA-3-STCHNG: [chars] [[dec]]
Recommended Action Copy the error message exactly as it appears. Include the system configuration
information along with any other relevant information. Contact your Cisco technical support
representative, and provide the representative with the gathered information.
ENSP Messages
The following are Enhanced Network Service Provider (ENSP) error messages.
Error Message
%ENSP-4-FMAIL_BAD_MESSAGE: FAXMAIL- Bad message received
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%ENSP-2-FMAIL_INTERNAL_ERROR: Internal software error
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%ENSP-2-FMAIL_NO_AUTH_STARTED: AAA authentication startup failed
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%ENSP-4-FMAIL_NO_SMTP: FAXMAIL- Can not connect to the SMTP server
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%ENSP-4-FMAIL_NO_SMTP_SEND: FAXMAIL- Could not send data to the SMTP server
Explanation A connection was made to the SMTP server, but data cannot be sent.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%ENSP-2-INTERNAL_ERROR: FAX- Internal software error
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ENSP-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%ENSP-4-SMTP_NOT_CONNECTED: SMTP- failed [chars], [dec]
Explanation A connection attempt to a remote mail server has failed. This is unexpected behavior.
Error Message
%ENSP-6-SMTP_OPEN: SMTP- opening [chars], [dec]
Explanation An attempt to connect to a remote mail server has failed. This is unexpected behavior.
ENT_API Messages
The following are Entity MIB Application Programming Interface error messages.
Error Message
%ENT_API-4-NOALIAS: [chars] entity not found when adding an alias with physical
index = [int] and logical index = [int] to the Entity MIB
Explanation An attempt to add an alias entry to the Entity MIB has failed. The logical or physical
entity with the specified index does not exist.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Using your NMS tool, also provide the content of the Entity MIB table.
Error Message
%ENT_API-3-NOCREAT: EntityApiProcess not created - Entity MIB will not be
initialised
Explanation An attempt to start the routine failed when the entity subsystem was initialized. The
Entity MIB will not be populated. The Entity MIB API process was not created, possibly because of
a lack of memory.
Recommended Action To use the Entity MIB API, reconfigure the system so that less memory is used
by other features, or add more memory to the system. Reload the system after reconfiguring it.
Error Message
%ENT_API-4-NOENT: Trying to add or delete an unknown entity to the Entity MIB
Explanation An attempt to add or delete an unknown entity to the Entity MIB was made. The request
could not be processed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Using your NMS tool, also provide the content of the Entity MIB table.
Error Message
%ENT_API-4-NOLPMAP: [chars] entity not found when adding an LPMapping entry with
logical index = [int] and physical index = [int] to the Entity MIB
Explanation An attempt to add an LPMapping entry to the Entity MIB was made. Because a logical
or physical entity having the specified index does not exist, the LPMapping entry creation failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative and provide the representative with the gathered
information. Using your NMS tool, also provide the content of the Entity MIB table.
Error Message
%ENT_API-4-NOPARENT: Parent physical entity [int] did not exist when trying to add
child physical entity [int].
Explanation An attempt to add a physical entity has failed because its parent physical entity does not
exist in the entPhysicalTable of the Entity MIB.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative and provide the representative with the gathered
information. Using your NMS tool, also provide the content of the Entity MIB table.
Error Message
%ENT_API-4-NOPORT: Physical entity does not have a Port PhysicalClass when adding
an alias with physical index = [int] and logical index = [int] to the Entity MIB
Explanation An attempt to add an alias entry to the Entity MIB was made. The physical entity having
the specified index does not have an entPhysicalClass of 10 (Port class), and so the alias entry
creation failed. Refer to the RFC2037 document for the definition of the PhysicalClass
textual-convention and the aliasMappingEntry object.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Using your NMS tool, also provide the content of the Entity MIB table.
ENVM Messages
The following are environmental monitor error messages.
Error Message
%ENVM-3-BLOWER: [chars] may have failed
Explanation One of the cooling fans on the router may be close to failure.
Recommended Action Replace the fan as soon as possible, or the system may either shut itself down
or operate improperly.
Error Message
%ENVM-3-CPUCARD: Unknown CPU type [dec]
Explanation A CPU card in the system was not recognized by the software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ENVM-2-ENVCRIT: [chars] measured at [chars]
Explanation One of the measured environmental test points has exceeded an extreme threshold.
Recommended Action Correct the specified condition, or the system may shut itself down as a
preventive measure. This condition could cause the system to operate improperly. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%ENVM-4-ENVWARN: [chars] measured at [chars]
Explanation One of the measured environmental test points has exceeded the warning threshold.
Recommended Action Closely monitor the condition and correct if possible. If this message recurs,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%ENVM-3-LASTENV: [chars]
Explanation The nonvolatile EEPROM storage of environmental statistics has failed. This error may
be caused by an EEPROM (hardware) failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ENVM-3-NOACK: Access to [chars] failed
Explanation One of the temperature sensors was not ready for the initiation of environmental
temperature monitoring. The software is attempting to restart the sensor.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ENVM-3-NOFORK: Could not start environment polling process
Explanation Because the software could not spawn the environmental monitoring process, possibly
because of low memory, no monitoring will be performed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%ENVM-6-PSCHANGE: [chars] changed from [chars] to [chars]
Explanation A new type of power supply in the system has been detected. This message can be
expected when hot-swappable power supplies are swapped. This is an informational message only.
Error Message
%ENVM-6-PSLEV: [chars] state changed from [chars] to [chars]
Explanation One of the power supply test points has undergone a state change.
Recommended Action Closely monitor the condition and correct if possible. If this message recurs,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%ENVM-0-SHUT: Environmental Monitor initiated shutdown
Recommended Action Look at previous environmental messages to determine the cause of the
shutdown and correct if possible. Copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
ENV_MON Messages
The following are Cisco 12000 platform environmental monitor error messages.
Error Message
%ENV_MON-2-FAN: Fan array has reached [chars] level.
Explanation There might be a hardware problem with the fan array. If the error condition continues
for two minutes, the router shuts down automatically to prevent damage to router components.
Recommended Action If the system shuts down, replace the fan tray. Copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%ENV_MON-2-FANOK: Fan array has recovered.
Explanation One or more of the variable speed fans has recovered from a prior failure.
Error Message
%ENV_MON-1-SHUTDOWN: Environmental Monitor initiated shutdown
Explanation The system has reached a shutdown temperature level, and the router is being shut down
to avoid any damage.
Recommended Action Attempt to resolve the temperature problem. If the problem cannot be resolved,
contact your Cisco technical support representative for assistance.
Error Message
%ENV_MON-2-SUPPLY: [chars] Power Supply is Non-Operational
Explanation A power supply is not working or has not been turned on.
Recommended Action Check that the power supply is on; if it is on and still does not operate, contact
your Cisco technical support representative for assistance.
Error Message
%ENV_MON-2-TEMP: [chars] temperature has reached [chars] level at [dec](C)
Explanation The temperature sensor specified has reached a warning or critical level and has reached
or exceeded a condition that is outside its acceptable range.
Recommended Action Attempt to resolve the temperature problem. If the problem cannot be resolved,
contact your Cisco technical support representative for assistance.
Error Message
%ENV_MON-3-UNKNOWN_TEMP_SENSOR: sensor [dec] in slot [dec] value = [dec].[dec]
Explanation A temperature measurement has been received from an unknown sensor. A software error
may have occurred, or the MBus data may have been corrupted.
Recommended Action No action is required. However, if this message recurs, indicating a continued
condition, contact your Cisco technical support representative.
Error Message
%ENV_MON-3-UNKNOWN_VOLTAGE_SUPPLY: supply [dec] in slot [dec] value = [dec]
Explanation A voltage measurement was received from an unknown supply. A software error may
have occurred, or the MBus data may have been corrupted.
Recommended Action No action is required. However, if this message recurs, indicating a continued
condition, contact your Cisco technical support representative.
Error Message
%ENV_MON-2-VOLTAGE: [chars] volts has reached [chars] level at [chars](V)
Explanation The voltage supply specified has reached a critical level and is now out of specification.
Recommended Action Verify the failure and contact your Cisco technical support representative for the
repair or replacement of the equipment.
EPAD Messages
The following are encryption port adapter driver (EPAD) error messages.
Error Message
%EPAD-1-ERROR: [chars]
Explanation A software error has occurred. The message will include more information that can be
used to identify the problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EPAD-1-INITFAIL: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%EPAD-1-WARNING: [chars]
Explanation A nonfatal warning condition has occurred. The message will include more information
about the nature of the problem.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
ESWITCH Messages
The following are Ethernet switch port adapter error messages.
Error Message
%ESWITCH-1-DEC21140: ESWITCH([dec]) Failed to initialize DEC21140, shutting down
bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-EALE: ESWITCH([dec]) Failed to initialize EALE
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-MULTICASTADD: ESWITCH([dec]), Cannot add multicast [enet]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-5-NOBRIDGEGROUP: ESWITCH([dec]), Bridge-group must be configured
Error Message
%ESWITCH-5-NOMOREVLANS: ESWITCH([dec]), Only [dec] Bridge-Groups(vLANS) are
supported
Recommended Action Configure only the allowed number of bridge groups on the Ethernet switch port
adapter.
Error Message
%ESWITCH-1-NOTPLX: ESWITCH([dec]) Device is not PLX 9060SD, Device reported [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-PCIINIT: ESWITCH([dec]) Failed to initialize PCI devices, shutting down
bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-TSWITCH: ESWITCH([dec]) Failed to initialize TSWITCH
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-TSWITCHEALE: ESWITCH([dec]) Failed to initialize TSWITCH/EALE,
shutting down bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTADD: ESWITCH([dec]), Cannot add unicast [enet]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTDEL: ESWITCH([dec]), Cannot remove unicast [enet]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTDELP: ESWITCH([dec]), Cannot flush unicasts from port [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTDELPV: ESWITCH([dec]), Cannot flush unicasts from vLAN [dec] on
uplink
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTDELV: ESWITCH([dec]), Cannot flush unicasts from vLAN [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ESWITCH-1-UNICASTLOCK: ESWITCH([dec]), Cannot lock unicast [enet]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ETHERNET Messages
The following are Ethernet for the C1000 series error messages.
Error Message
%ETHERNET-1-NOMEMORY: Unit [dec], no memory for [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ETHERNET-1-TXERR: [chars]: Fatal transmit error. Restarting...
Explanation A fatal transmit error has occurred on the Ethernet line, causing the line to be restarted.
This condition may be caused by a bad configuration of the media type or a hardware problem with
the cable, the transceiver, the other end of the cable, or the interface of the router itself. Extremely
high traffic load can occasionally cause the router to generate this message.
Recommended Action Verify the configuration of the media type. If the media type is correctly set,
replace the cable or the transceiver. If possible, try another port in the device to which the Ethernet
is connected. If other measures fail, replace the hardware
Error Message
%ETHERNET-4-UNSUPINTFC: Interface Ethernet[dec] not supported by [chars] image
Explanation The specific Ethernet interface is not supported by the operating system that is currently
running.
Recommended Action If the hardware configuration is supported by a newer version of the operating
system, you must upgrade the software to support this interface.
EVENT Messages
The following are Event MIB error messages.
Error Message
%EVENT-3-INSERT_FAILURE: Failed to insert [chars]
Explanation The event process has failed to insert the newly created row in its linked list data
structure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EVENT-3-NULL_ELEMENT: Null pointer in the watched queue for [chars] test
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EVENT-3-NULL_STRUCT: Null pointer to the [chars] structure
Explanation The process has been woken up with an element that had a null pointer to the test
structure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
EXPRESSION Messages
The following are Expression MIB error messages.
Error Message
%EXPRESSION-3-BADTYPE: Found data type [hex] in expression (should be [chars]
type)
Explanation While an expression was being evaluated, an operand was found with an unexpected data
type. The evaluation of this expression has been aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%EXPRESSION-3-FAILASSERT: Assertion failed: [chars]
Explanation An operation within the Expression MIB subsystem has encountered a data value that is
out of range or of an unexpected value, indicating a logic error within the subsystem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FABRIC Messages
The following are Fabric Interface ASIC (FIA) error messages.
Error Message
%FABRIC-3-CRC: Switch card [int]
Explanation An excessive number of CRC16 errors have been detected from one of the fabric switch
cards. A hardware problem, either on the fabric card that is displayed in the error message or in the
line card or RP that is reporting the error, may have occurred.
Recommended Action Enter the show controllers fia command on the RP and the execute-on all show
controllers fia commands to determine if the problem is being seen by all the cards, or only one. If
only one card is involved, replace that line card or RP. If all the cards are involved, replace the switch
card.
Error Message
%FABRIC-3-FIFOERR: [chars] FIFO Error was detected.
[chars], Data = [hex].
Recommended Action The device will be reset. If this message persists, indicating a continued
condition, copy the error message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FABRIC-3-HALT: [chars]
Explanation The fabric hardware has not been able to correct itself.
Recommended Action Try reseating the boards. If this message persists, indicating a continued
condition, copy the error message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FABRIC-3-INIT: Bad Configuration master_sca = [hex] csc_installed = [hex].
Explanation The configuration of clock scheduler cards and switch cards is invalid.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FABRIC-3-LOS: LOS for slot [int] was [chars].
Explanation A loss of synchronization between the line card and the switch card was detected and
cleared. The data shows the fabric card or cards on which the errors were detected.
Recommended Action Try reseating the boards. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%FABRIC-3-PARITYERR: [chars] parity error was detected.
[chars] Data = [hex].
Recommended Action The device will be reset. If the problem persists, the card will be automatically
reset. If this message persists, indicating a continued condition, copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%FABRIC-3-REQUESTERR: Request error was detected. Type = [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FABRIC-3-UNEXPECTED: Unexpected interrupt was detected from the [chars] FIA.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FALLBACK Messages
The following are Voice over IP (VoIP) fallback error messages.
Error Message
%FALLBACK-4-CACHE_OVERFLOW: Cache has overflowed.
Explanation The fallback cache has overflowed and dumped one-quarter of its entries.
Error Message
%FALLBACK-3-INTERNAL_ERROR: [chars]: Internal error.
Error Message
%FALLBACK-3-PROBE_FAILURE: A probe error to [IP_address] occured - [chars]
Explanation A probe error has occurred. Possibly, the responder on the remote router is not enabled,
or no machine is on the specified IP.
Error Message
%FALLBACK-5-TEST_PROBE_ALREADY_RUNNING: A test probe is already running.
FAN Messages
The following are fan error messages.
Error Message
%FAN-3-FAN_FAILED: Fan [dec] had a rotation error reported.
Error Message
%FAN-3-FAN_OK: Fan [dec] had earlier reported a rotation error. It is ok now
Explanation The fan had reported a rotation error but is now functioning properly.
FASTBLK Messages
The following are Fast Block error messages.
Error Message
%FASTBLK-4-CREATE_ERR: Fastblk pool creation error: [chars]
Explanation An unexpected error occurred while a Fast Block memory pool creation operation was
being performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FASTBLK-4-DEALLOC_ERR: Fastblk deallocation error: [chars]
Explanation An unexpected error occurred while a Fast Block memory deallocation operation was
being performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FASTBLK-4-GROW_ERR: Fastblk pool growth error: [chars]
Explanation An unexpected error occurred while a Fast Block memory pool growth operation was
being performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FASTBLK-4-QUEUE_ERR: Fastblk queue error: [chars]
Explanation An unexpected error occurred while a Fast Block memory queue operation was being
performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FASTBLK-4-SHRINK_ERR: Fastblk pool shrink error: [chars]
Explanation An unexpected error occurred while a Fast Block memory pool shrink operation was
being performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FASTBLK-4-WARNING: Unexpected condition: [chars]
Explanation An unexpected condition was detected while a Fast Block memory operation was being
performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
FB Messages
The following are Cisco AS5800 feature board error messages.
Error Message
%FB-3-AGENTSTATUS: Invalid change from [chars] ([dec]) to [chars] ([dec]) for slot
[dec]
Explanation The software has detected an invalid state change for the MBus agent of the specified
slot. This is a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FB-2-BADPORT: Out of range PCI port [dec]
Explanation The software has specified an out-of-range port on the feature board. This is a software
error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FB-3-EVENT: Unknown event [dec] for slot [dec]
Explanation The software has generated an unknown event for the specified slot. This is a software
error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FB-3-INVALIDSLOT: Invalid [chars] feature board present in slot [dec]
Explanation A feature board has been inserted in a restricted slot. This is not permitted.
Error Message
%FB-6-OIR: Card in slot [dec] [chars]
Explanation A dial shelf feature card was inserted or removed from the specified slot.
Error Message
%FB-3-SLOTSTATUS: Invalid change from [chars] ([dec]) to [chars] ([dec]) for slot
[dec]
Explanation The software has detected an invalid state change for the specified slot. This is a software
error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FB_COREDUMP Messages
The following are feature board core dump error messages.
Error Message
%FB_COREDUMP-3-NOMEMORY: No Memory or buffer for [chars] to be send to [dec]
Explanation There was insufficient memory for the router shelf to send any command or
acknowledgment to the feature boards.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FBINFO Messages
The following are Cisco AS5800 feature board crash information subsystem error messages.
Error Message
%FBINFO-3-CRASH: Feature board in slot [int] crashed
Explanation The feature board in the slot indicated has crashed and sent a “CRASH_START”
message to the DSI. The DSI is now waiting for the rest of the crash information (stack trace, context,
version, etc.) from the line card to be sent via the MBus. The crash information should be sent a few
milliseconds after receiving the “CRASH_START” message. The DSI software will be notified of
the line card crash after all the crash information has been sent to the DSI. In the unlikely event that
the subsequent crash information messages are not received by the DSI within a reasonable time limit
(perhaps 10 seconds), the DSI will print a “TIMEOUT” error message indicating that the DSI did not
receive the crash information messages and will notify the rest of the DSI software that the feature
board has crashed.
Recommended Action Report this defect with as much information about the feature board in question,
including the output of the show context summary command, the show context slot n command,
and the show tech-support n command, in addition to the usual information gathered by entering the
show tech-support command from the RS.
Error Message
%FBINFO-3-INVDEV: Invalid feature board number in MBUS callback (LC=[int])
Explanation The feature board crash information subsystem on the DSI was called from the MBus
subsystem with an invalid DEVICE identifier. The DEVICE in this case is supposed to be the slot
number of the line card, but it was out of range. This indicates a software defect in the system.
Recommended Action Report this defect with as much information about the MBus subsystem as
possible. There is no adverse effect to the DSI. The DSI will ignore the bad callback and continue.
If the problem persists, reboot the router. It is unlikely but possible that the problem is due to bad
MBus hardware somewhere in the system, most likely the DSI MBus module.
Error Message
%FBINFO-3-INVSTATE: Feature board crash server in bad state (LC=[int],
state=[int])
Explanation The feature board crash information subsystem for the feature board indicates that it is
in an unknown state. This is due to a software defect in that subsystem.
Recommended Action Report this defect with as much information about the MBus subsystem and the
feature board crash information subsystem possible.
Error Message
%FBINFO-3-NOPROCESS: Failed creating feature board complete process
Explanation When creating the crash complete process for the crash information subsystem, the
create_process call failed. The create_process should not fail. This error is probably due to a software
defect or hardware failure. This failure should happen only during initialization.
Recommended Action Rebooting the system should fix this error. If the condition persists on
subsequent reloads of the system, a bug report should be filed and the system should be reloaded with
a different image.
Error Message
%FBINFO-3-TIMEOUT: Timeout waiting for crash info from slot [int]
Explanation The crash information complete timer expired. When a feature board crashes, it sends
information to the DSI for debugging and analysis. When the “START OF CRASH” message is
received, a timer is set for approximately 10 seconds. The line card has 10 seconds to send all the
crash information to the DSI. This process is not the same as a crash dump; this process contains a
small amount of information that usually includes context, stack trace, etc. The information will be
less than 8k bytes long. If an “END OF CRASH” information message is not received before the
timer expires, the crash information record, which contains partial information is closed, this
message is displayed, and the rest of the system is notified that the feature board has crashed, at
which point it is probably reloaded. If the feature board sends more crash information after the timer
goes off and before the system resets, the feature board additional “UNXMSG” error message might
be displayed.
Recommended Action No action is required specifically because this message was displayed.
However, since the feature board was crashing, there might be other defects to report. If this message
is seen and the feature board has not crashed, report this defect with the output of the usual commands
including the show tech-support command on the RS and on the feature board that did not crash but
was referenced in this error message.
Error Message
%FBINFO-4-TRUNC: Crash record ([int]=[chars]) truncated (expected=[int],
actual=[int])
Explanation A feature board crashed and was sending crash information to the RS. The RS received
a “CRASH RECORD START” message that indicated how many bytes of data would be received.
Before the indicated number of bytes had been received, the RS received another “CRASH RECORD
START” message indicating the start of another record. The first record was marked as truncated, and
the next record was received, but the truncation of the first message is noted in the later message.
This error might be a symptom of another underlying problem in addition to the line card crash that
resulted in the sending of the first “CRASH RECORD START” message.
Recommended Action Report this defect with as much information about the MBus subsystem and the
line card crash information subsystem as possible.
Error Message
%FBINFO-4-UNXMSG: Unexpected crash info msg type ([chars]) in state [chars]
(LC=[int])
Explanation The feature board crash information subsystem has received an unexpected message for
its state. The state and message type are given in the error message. This message does not have any
adverse effect on the DSI since the DSI ignores the message and recovers from this occurrence. This
message could occur if a feature board is failing. The source of the crash on the line card is more
significant. If this message occurs and a line card has not crashed, it is caused by a stray or errant
MBus message that should be researched. This problem could also be the result of a dropped MBus
message.
Recommended Action Find the source of the crash on the feature board if one was crashing when the
message occurred. If no feature board was crashing, report this defect with as much information
about the MBus subsystem and the feature board crash information subsystem as possible. If this
message persists, rebooting the router might remove this message.
FDDI Messages
The following are Fiber Distributed Data Interface (FDDI) error messages.
Error Message
%FDDI-3-BADSLOT: Unit [dec], Slot [dec] does not exist.
Explanation The main processor has detected an invalid slot location for one of the network interface
cards. This should never happen.
Recommended Action Contact your Cisco technical support representative to obtain a replacement
card.
Error Message
%FDDI-3-BADUNIT: Bad unit number [dec]
Explanation The system cannot find the chipset registers where it expects them to be. This is most
likely a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FDDI-3-FDDIFAIL: Interface [chars], [chars], [chars] = [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FDDI-3-FDDIFAIL2: Interface [chars], [chars], [chars] = [hex], [chars] = [hex]
Explanation The FDDI interface has failed. This message appears as the second line of the preceding
“FDDIFAIL” message and contains debug information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FDDI-3-NOCAM: Unit [dec], No CAM exists for this interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FDDI-1-NOMEMORY: Unit [dec], no memory for [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FECPM Messages
The following are Fast Ethernet (FE) Combination Port Module (CPM) device driver error messages.
Error Message
%FECPM-3-BSCHUNT: BSC HUNT cmd for int [dec]/[dec] failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-1-DISCOVER: NM slot [dec]: only [dec] PCI dev found
Explanation Some of the interface controller devices on the FECPM NM did not initialize properly.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%FECPM-3-DSCC4: DSCC4 chip init slot [dec] failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-1-INITFAIL: NM slot [dec]: PCI dev [dec] init failed
Explanation A PCI device on the FECPM NM failed to successfully initialize the hardware.
Recommended Action Power down, reinsert the port module, and reboot. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%FECPM-3-INVALID_CLOCKRATE: Unsupported clock rate req on int [dec]/[dec] - index
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-3-INVALID_SCC: Config req for invalid SCC via int [dec]/[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to function properly.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%FECPM-3-OWNERR: Buffer owner ship error on int [dec]/[dec], pak=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-2-SCCFAIL: Init of SCC[dec] for int [dec]/[dec] failed to do [chars]
Explanation The software has failed to initialize or restart an SCC of a serial interface on the FECPM.
Recommended Action Clear the serial interface. If this error message recurs, copy the message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%FECPM-3-SCCRESET: SCC reset for int [dec]/[dec] at [chars] failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-3-SPI_OP_FAILED: NM base addr - [hex], WIC slot - [dec], SPI op failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-5-TOOBIG: On int [dec]/[dec], tx pak is [dec] bytes
Explanation A packet greater than the assigned MTU of this serial interface was placed in the
transmission queue.
Recommended Action The system should recover. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%FECPM-5-TOOSMALL: On int [dec]/[dec], tx pak size is [dec] bytes
Explanation A small packet (a packet of a size less than 2 bytes) was placed in the transmission queue.
The interface cannot transmit packets that are 2 bytes or less in size.
Recommended Action The system should recover. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%FECPM-3-TXCOMPNOTIFY: On int [dec]/[dec], tx_comp_notify vector is not set
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-3-UFHANDLE: UnderFlow handling on int [dec]/[dec] failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FECPM-5-UNDERFLOW: Transmit underflow on int [dec]/[dec]
Explanation While transmitting a frame, the local buffer of the serial controller chip received
insufficient data because data could not be transferred to the chip fast enough to keep pace with its
output rate. Normally, this problem is temporary, depending on transient peak loads within the
system.
Error Message
%FECPM-1-UNKNOWN_WIC: NM slot [dec], wic card has an unknown id [hex]
Explanation The software does not recognize the type of WIC card plugged into the port module.
Recommended Action Check the part number on the WIC card and verify that it is supported in the IOS
software release that is operational on the router. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
FIB Messages
The following are IP Cisco Express Forwarding (CEF) radix tree error messages.
Error Message
%FIB-2-DFIBSWITCH: Error trying to turn on Distributed CEF without CEF on
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBBADXDRIPC: Invalid IPC/XDR. IPC len/XDRs len [dec]/[dec]. IPC at [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBBADXDRSLOT: Invalid XDR slot. Type/len/slot [dec]/[dec]/[dec]. XDR at
[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBBADXDRTYPE: Invalid XDR type. Type [dec]. XDR at [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBCBLK: Missing cef table for tableid [dec] during [chars] event
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
Error Message
%FIB-3-FIBDISABLE: Fatal error, slot [#]: no memory
Explanation CEF has been disabled on the card installed in the slot specified in the error message.
If “no memory” appears in the error message, there was not enough memory on the card to download
the CEF tables from the main board. Since Cisco 12000 series Internet Routers support distributed
CEF switching only, this error also disables the card.
If “No window message, LC to RP IPC is non-operational” appears in the error message, CEF
has been disabled on the card installed in the slot specified in the error message because the main
board did not receive a keepalive from this card. Since Cisco 12000 series Internet Routers support
distributed CEF switching only, this error also disables the card.
Recommended Action If “no memory” appears in the error message, add memory to the card specified
in the error message and reenable distributed CEF. If this message recurs after a memory upgrade,
copy the error message text exactly as it appears on the console or in the system log, enter the show
tech-support command, contact your Cisco technical support representative, and provide the
representative with the gathered information.
If “No window message, LC to RP IPC is non-operational” appears in the error message, try to
restart CEF on the specified card by entering the clear cef linecard slot-number command in EXEC
mode or entering a microcode reload global configuration command for the Cisco 7500 series.
(Entering the microcode reload command will cause a traffic interruption of approximately two
minutes.) Entering these commands should temporarily restore distributed CEF on the card. If the
problem persists, consider upgrading your system to the latest Cisco IOS software release in your
release train to take advantage of recent fixes. If this message recurs after a memory upgrade, copy
the error message text exactly as it appears on the console or in the system log, enter the show
tech-support command, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FIB-2-FIBDOWN: CEF has been disabled due to a low memory condition.
It can be re-enabled by configuring "ip cef [distributed]"
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade the RP so that it has more DRAM.
Error Message
%FIB-4-FIBEVENT: Invalid event. Type [dec], event [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBIDB: Missing cef idb for [chars] during [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBIDBINDEX: Missing CEF idb for interface index [dec] during [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBINVACL: Invalid ACL field: [chars] is [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBLC_OOSEQ: Slot [dec] disabled - Out of Sequence. Expected [dec],
received [dec]
Explanation An internal software error has occurred. CEF switching is disabled on this slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBLCQUEUESTUCK: LC->RP queue limit exceeded - deferring [chars]
Explanation The IPC queue from the LC to the RP is full. This may be due to a failure of the IPC
mechanism. Message sending has been deferred until the queue empties.
Recommended Action If this message recurs, indicating a continued condition, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%FIB-3-FIBLOADBALINITFAIL: Error initializing [chars] load sharing algorithm
([chars]). Default load sharing algorithm restored.
Explanation Initialization of the FIB load sharing algorithm failed because of the condition stated.
The default algorithm for this platform and image has been restored.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBMSG: Invalid message received. Type [dec], event/sub-type [dec], length
[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-2-FIB_OVERLENGTH_XDR: Overlength CEF XDR message - len [dec] > [dec]
Explanation An internal software error has occurred that prevented the sending of a CEF XDR
message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBPENDINGLIST: Error queueing interface [chars] to CEF pending event list.
Explanation An error occurred while queuing an interface to the CEF pending event list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBREMOVE: Fibtype deletion execption: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBSBINIT: Error initializing [chars] subblock data structure. [chars]
Explanation Initialization of the specified CEF subblock data structure could not be accomplished.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBSEQ: Out of sequence. State [dec] Rcvd [dec]
Explanation An internal software error has occurred. CEF switching is disabled on this slot.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBSPECIALPREFIX: Invalid Special Prefix Type. Type [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBTABLEINIT: CEF table creation failure - [chars], tableid [dec]
Explanation An internal software error has occurred that prevented the creation of a new CEF table.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-FIBXDRINV: Invalid format. [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-FIBXDRLEN: Invalid XDR length. Type [dec][chars]. XDR/buffer len
[dec]/[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-2-IDBQINIT: Error initializing CEF IDB queue
Explanation The CEF IDB queue could not be initialized because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%FIB-3-INVALIDSTATE: Slot [dec] in invalid transition from [chars] to [chars]
Explanation An internal software error has occurred. The line card is in incorrect state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-2-LINECARDINIT: Error initializing CEF Linecard queue
Explanation The CEF line card queue could not be initialized because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%FIB-3-MAXPATHS_EXCEEDED: Max paths is [dec], [dec] attempted. Address was
[IP_address], mask was [IP_address]
Explanation An internal software error has occurred. There was an attempt to set up more than the
supported number of routing paths. CEF switching has been disabled on this slot.
Recommended Action Investigate why the number of routing paths was exceeded.
Error Message
%FIB-3-NDB: Prefix [IP_address][IP_netmask] received with zero total traffic count
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-NOMEM: Malloc Failure, disabling [chars]
Explanation CEF has been disabled on the card located in the specified slot, because there was not
enough memory on the card to download the CEF tables from the main board. Since Cisco 12000
series Internet Routers support distributed CEF switching only, this error also disables the card.
Recommended Action Add additional memory to the card specified in the error message and reenable
distributed CEF. If this message recurs after a memory upgrade, copy the error message text exactly
as it appears on the console or in the system log, enter the show tech-support command, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%FIB-5-NOPUNTINTF: CEF resuming switching packets to [chars]
Explanation CEF had been punting packets switched to this interface to the next slower switching
path. The interface configuration has changed, and CEF will resume switching to this interface.
Error Message
%FIB-3-NORPXDRQELEMS: Exhausted XDR queuing elements while preparing message for
slot [dec]
Explanation While the RP was preparing to send a message to the line cards in the system, the RP
exhausted the supply of queuing elements that were needed to enqueue the messages for
transmission.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-POLICY_NULL_ROUTEMAP: Empty or missing policy routemap found on [chars]
Recommended Action Investigate why an empty route map was associated with this slot.
Error Message
%FIB-4-PUNTINTF: CEF punting packets switched to [chars] to next slower path
Explanation The system could not use CEF to switch some or all packets out of the interface specified
in the error message. This error is caused by the configuration of the interface. The affected packets
were switched to the specified interface by using the next-slowest switching path.
Error Message
%FIB-2-RADIXINIT: Error initializing IP CEF radix tree
Explanation The radix tree could not be initialized due to a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%FIB-4-RADIXINSERT: Error trying to insert prefix entry for [IP_address]/[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-4-RATE: [chars] rate limit status [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-3-THREAD: Thread processing error: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FIB-2-XDRINIT: Error initializing CEF xdr chunks
Explanation The CEF XDR chunks could not be initialized because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
FILESYS Messages
The following are file system error messages.
Error Message
%FILESYS-5-DEV: PCMCIA flash card [chars] [chars]
Explanation The system status of a file has changed. Follow any instructions provided with the
message.
Error Message
%FILESYS-3-FLASH: [chars] [chars] error [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
FLASH Messages
The following are Flash nonvolatile memory error messages.
Error Message
%FLASH-3-CISERR: Error reading cis of Device [dec] : [dec] bytes read instead of
[dec] bytes
Explanation An error was detected while reading the CIS of the device. Possible causes are the
following:
• The card was removed while the router was trying to read the card.
• The card is not the correct type for the command issued.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FLASH-3-DEVERR: Error accessing the device : Device number = [dec] Error number
= [dec]
Explanation An error was detected while accessing the CIS of the device. Possible causes are the
following:
• The card was removed while the router was trying to access the card.
• The card is not the correct type for the command issued.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FLASH-4-SIMM: System Flash Simms unequal. Simm1: [dec]M, Simm2: [dec]M
Recommended Action Ensure that the Flash memory SIMMs are of equal size. If they are not of equal
size, either replace one of the SIMMs to make them equal size or remove the SIMM from System
Flash slot 2.
FM Messages
The following are Feature Manager (FM) error messages.
Error Message
%FM-4-ACL_CONFLICT: Interface [chars] configured ACLs conflict in [chars]
direction(s)
Explanation The configured routed ACLs for this interface conflict with the VACLs on this interface.
The traffic on this interface may not comply with either the routed ACLs or VACLs under this
condition.
Recommended Action Redefine either the VACLs or the routed ACLs, or deconfigure either the VACLs
or the routed ACLs to avoid the conflict.
Error Message
%FM-2-ACL_FAILURE: Interface [chars] traffic will not comply with ACLs in [chars]
direction(s)
Explanation ACLs will not be applied on traffic for this interface due to TCAM resource contention.
Recommended Action The configured ACLs are too large to for all of them to fit in the hardware
TCAM. Use the mls tcam priority command to prioritize interfaces for hardware switching. Try
sharing the same ACLs across multiple interfaces to reduce TCAM resource contention.
Error Message
%FM-2-BAD_MESSAGE: Error in internal messaging - bad result [dec]
Explanation A software error may have affected programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-2-BAD_TLV: Error in internal messaging - bad tlv [dec]
Explanation A software error occurred while programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-4-RACL_REDUCED: Interface [chars] routed traffic will be software switched in
[chars] direction(s)
Explanation TCAM resource contention has prevented ACLs from being applied in the TCAM for
this interface. The traffic on this interface will be sent to the software so that the ACLs can be applied.
Recommended Action The configured ACLs are too large to all fit in the hardware TCAM. Use the mls
tcam priority command to prioritize interfaces for hardware switching. Try sharing the same ACLs
across multiple interfaces to reduce TCAM resource contention.
Error Message
%FM-2-SEQUENCE: Error in internal messaging - lost message (i/f [chars], dir
[chars], type [dec])
Explanation A software error may have occurred while programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-2-TCAM_BAD_LOU: Bad TCAM LOU operation in ACL
Explanation A software error caused a failure while programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-4-TCAM_CAPMAP: Interface [chars] hardware TCAM LOU usage capability exceeded
Explanation The hardware TCAM lacks the capacity to handle the number of logical operations used
with the configured ACLs on this specific interface.
Recommended Action The hardware TCAM can handle a maximum of 9 logical operations per
interface and 64 logical operations in total. Reduce the use of logical operations in the ACLs.
Error Message
%FM-4-TCAM_ENTRY: Hardware TCAM entry capacity exceeded
Explanation The hardware TCAM lacks the capacity to handle all of the configured ACLs.
Recommended Action The configured ACLs are too large to all fit in the hardware TCAM. Use the mls
tcam priority command to prioritize interfaces for hardware switching. Try sharing the same ACLs
across multiple interfaces to reduce TCAM resource contention.
Error Message
%FM-2-TCAM_ERROR: TCAM programming error [dec]
Explanation A software error has caused a failure while programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-4-TCAM_LABEL: Hardware TCAM label capacity exceeded
Explanation The hardware TCAM does not have the capacity to handle the number of interfaces
configured with ACLs.
Recommended Action The hardware TCAM can handle a maximum of 500 interfaces configured with
ACLs. Use the mls tcam priority command to prioritize interfaces for hardware switching.
Deconfigure ACLs from some of the interfaces.
Error Message
%FM-4-TCAM_LOU: Hardware TCAM LOU capacity exceeded
Explanation The hardware TCAM does not have the capacity to handle the number of logical
operations used with the configured ACLs.
Recommended Action The hardware TCAM can handle a maximum of 9 logical operations per
interface and a maximum of 64 logical operations in total. Reduce the use of logical operations in the
ACLs.
Error Message
%FM-2-TCAM_MEMORY: NMP processor memory low
Explanation Inadequate memory has caused a failure while programming ACLs into the TCAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FM-2-VACL_FAILURE: Interface [chars] traffic will not comply with VACLs in
[chars] direction(s)
Explanation VACLs will not be applied on traffic for this interface due to TCAM resource contention.
Recommended Action The configured ACLs are too large to all fit in the hardware TCAM. Use the mls
tcam priority command to prioritize interfaces for hardware switching. Try sharing the same ACLs
across multiple interfaces to reduce TCAM resource contention.
FPGA Messages
The following are LS1010 chip-specific error messages.
Error Message
%FPGA-3-DOWNLOAD: Download Fail, FPGA# [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-MCAST: Multicast FPGA don’t reset properly, Control Register=[hex]
Explanation The FPGA chip failed to respond after downloading its control microcode. This error is
probably caused by a hardware failure. It is a fatal condition for the system and will be followed by
a core dump.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-NOFORK: Can’t create Per VC Counter daemon\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-STATUS_PIN: Error in status pin, FPGA# [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-TRAFF: Traffic FPGA don’t reset properly, Control Register=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-TYPE: ***WARNING*** Invalid feature card type -
Use higher version of software: [hex]\n
Explanation An invalid feature card type was used. A higher version of Cisco IOS software is
required.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FPGA-3-VERSION: Feature Card version invalid/old. Feature Card
Version:[dec].[dec], ASP Version:[dec].[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FR Messages
The following are Frame Relay error messages.
Error Message
%FR-3-BQ_DEQ_ERR: fr_bq_proc: unknown packet on broadcast queue, packet dropped!
Explanation An invalid packet on the Frame Relay broadcast queue was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-3-BQ_DEQ_PTR: fr_br_proc: hdr-[hex] size-[dec] dlci-[hex] [hex] [hex]
Explanation An invalid datagram start was received on the Frame Relay broadcast queue. The packet
was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-3-BQ_ENQ_ERR: fr_oqueue: Invalid datagramstart [hex] [hex], pak dropped
Explanation A broadcast packet with an invalid datagram start in the fr_oqueue has been received.
The packet was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-5-DLCICHANGE: Interface [chars] - DLCI [dec] state changed to [chars]
Explanation The state of the Frame Relay PVC specified by the DLCI has changed.
Error Message
%FR-4-DLCIDELETE: Interface [chars] - DLCI [dec] - PVC use count [dec]
Explanation An attempt was made to remove a PVC DLCI while it was still being used.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-3-FRTSZEROCIR: FRTS: attempt to configure zero CIR
Explanation An attempt was made to configure a zero CIR. It should not be possible to configure a
zero CIR; to do so would prevent data transmission on the VC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-3-INCORRECT_INT: Incorrect output (sub)interface, broadcast packet dropped!
Explanation The output subinterface specified in the packet is incorrect. The broadcast packet was
dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR-4-NNISUBINTF: Subinterface not supported on Frame Relay NNI
Explanation An attempt was made to change the state of a subinterface on the Frame Relay NNI.
Recommended Action Reconfigure the Frame Relay link type or remove the subinterface.
Error Message
%FR-3-NOMEMORY: No memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
FREEDM Messages
The following are CT3 trunk card Freedm error messages.
Error Message
%FREEDM-3-BUSYTIMEOUT: Freedm [chars] busy bit of register [hex] never cleared
Explanation The driver has timed out while waiting for the Freedm to acknowledge a request.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FREEDM-2-FATALEVENT: Freedm [chars] fatal event occured: [hex][hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FREEDM-3-HDLC_ALLOC_FAIL: Freedm [chars]: Allocation of HDLC controller [dec] for
channel [dec] failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FREEDM-3-HDLC_INUSE: Freedm [chars]: HDLC controller [dec] already in use on
channel [dec]
Explanation An attempt was made to use an HDLC controller that was already in use.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FREEDM-3-INITFAIL: Freedm [chars] initialization failed: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FREEDM-3-REG_READ_TIME_OUT: Busy Out Error of FREEDM [dec] [chars]
Explanation An attempt was made to read the Freedm internal RAM. The busy bit is still set for more
than 10 seconds.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
FR_ELMI Messages
The following are Frame Relay enhanced Local Management Interface (LMI) error messages.
Error Message
%FR_ELMI-3-INCORRECT_ID: Incorrect ID
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FR_ELMI-3-INCORRECT_IE: Incorrect IE
Explanation Enhanced LMI is not configured on the interface. The frame was dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FR_FRAG Messages
The following are Frame Relay Fragmentation error messages.
Error Message
%FR_FRAG-3-BADPAK: Inconsistent packet: size [dec], linktype [chars], input
[chars], output [chars]
Explanation A packet that is being fragmented has inconsistent size and data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
FR_LMI Messages
The following are Frame Relay Local Management Interface (LMI) error messages.
Error Message
%FR_LMI-3-INCORRECT_IE: Enhanced LMI not configured, incorrect IE
Recommended Action Ensure that the configuration for enhanced LMI on the switch matches the
configuration on the router.
FS_IPHC Messages
The following are Fast IP Header Compression error messages.
Error Message
%FS_IPHC-4-IPC_NO_CHUNK: IPC Chunk pool empty, slot [dec] VIP junked RSP msg
Explanation The IP compression private memory pool for IPC messages has been exhausted.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FS_IPHC-2-LC_CONTEXT_INIT_FAIL: Failed to initialise or allocate memory for TX/RX
contexts
Explanation The IP compression context tables have not been created because of a lack of memory
resources. The line card cannot allocate memory for an IP header compression context.
Recommended Action Reduce the number of contexts that are configured on all interfaces on the
affected line card by using the ip rtp compression-connections interface configuration.
Error Message
%FS_IPHC-3-LC_INVALID_MSG: Received IPC message of unknown type
Explanation The IP compression on the line card has received an unknown message from the RP.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FS_IPHC-2-LC_IPHCDB_SETUP_FAIL: Failed to initialise or allocate memory for IP
Compression database.
Explanation The IP compression main database has not been created because of a lack of memory
resources. The line card cannot allocate memory for an IP compression database.
Recommended Action Add more memory if possible to the VIP. Free memory on the VIP by reducing
features used or buffer allocations. Reduce the number of contexts configured on all interfaces on the
affected line card by using the ip rtp compression-connections interface configuration.
Error Message
%FS_IPHC-4-LC_NOIPCBUFFER: Unable to malloc IPC msg buffer on line card. Send
Message failed.
Explanation The line card did not have enough memory in its private memory pool to send IPHC
information to the RP.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FS_IPHC-2-LC_PROC_INIT: Line Card Failed to initialise distributed IP Hdr Comp
Process
Explanation The IP compression process was not created on the line card, possibly because of a lack
of memory resources.
Recommended Action Check the memory allocation on the line card and either upgrade the line card
memory or reduce the feature burden in the interface configurations for the line card.
Error Message
%FS_IPHC-3-MSG_TOO_LARGE: Received IPC message to large to handle
Explanation The IP compression has received an IPC message of a size larger than expected.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FS_IPHC-4-RP_IPCSENDFAIL: RP unable to send IPHC msg to Line Card
Explanation The Route Processor was unable to send an IP header compression configuration
message to a line card interface.
Recommended Action Copy the error message exactly as it appears, and report it to your Cisco
technical support representative. If possible, also provide the output of the debug ip rtp head and
debug ip tcp head commands for the period during which this message had appeared.
Error Message
%FS_IPHC-2-RP_NOLCINFO: Unable to malloc state table for Line Card
Recommended Action The Route Processor is dangerously low on memory resources. Free up memory
by removing unwanted feature configuration or upgrade the memory on the Router Processor.
Error Message
%FS_IPHC-3-SEQ_ERROR: Received out of sequence IPC message
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
FTC_TRUNK Messages
The following are Cisco 3801 platform error messages.
Error Message
%FTC_TRUNK-3-CID_IN_USE: [chars] connection-id [dec] is busy, try other cid
Explanation When setting up a new session trunk, an operator has attempted to use a connection ID
that is already assigned and in use. The selected connection ID cannot be used for this session trunk.
Recommended Action Try to set up the new session trunk with a connection ID that is not already in
use.
Error Message
%FTC_TRUNK-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The MPC860/PowerQUICC CPU was unable to access the memory it requires to carry
out its functions. Here are some possible causes. The network is large, requiring a lot of memory for
routing tables, and so on. The router configuration has many features enabled, each of which require
a certain amount of memory. A software error (memory leak) exists.
Recommended Action Reduce system activity to ease the memory demand, or upgrade to a larger
memory configuration.
Error Message
%FTC_TRUNK-1-RELOAD: Must reload to config Interface [chars] as ftc-trunk again
Explanation If the operator first configures an interface based on the use of the encapsulation
ftc-trunk command and later reconfigures the interface to some other encapsulation, such as HDLC,
and then attempts to reconfigure it based on the encapsulation ftc-trunk command, this error
messages is displayed to notify the operator that the reload command must be first entered before
using the encapsulation ftc-trunk command again.
Error Message
%FTC_TRUNK-3-TOOMANY: Cannot config more than [dec] ftc-trunks
Explanation When the operator enters the encapsulation ftc-trunk configuration command, if there
are already four interfaces configured for the encapsulation ftc-trunk command, this message is
displayed to indicate that no more interfaces can be configured using this command.
Recommended Action Free up one of the other interfaces first or, if conditions warrant, upgrade to a
larger configuration with more interfaces.
Error Message
%FTC_TRUNK-3-TOOMANY_SESSION: Cannot config more than [dec] session-trunks
Explanation When the operator enters the encapsulation ftc-trunk configuration command, if there
are already four interfaces configured using the encapsulation ftc-trunk configuration command,
this message is displayed to indicate that no more interfaces can be configured using this command.
Recommended Action Free up one of the existing interfaces first or, if conditions warrant, upgrade to
a larger configuration with more interfaces.
FTPSERVER Messages
The following are FTP server processes error messages.
Error Message
%FTPSERVER-6-CONNCLOSED: Connection closed after [dec] seconds. ’[chars]’
Explanation The FTP connection to a client was closed after five minutes of inactivity.
Recommended Action Client inactivity will cause the server to close the connection. Restart FTP.
Error Message
%FTPSERVER-6-CWDFAILED: setcwd failed ([chars]).
Explanation An FTP client request has failed to change to the requested directory.
Recommended Action Verify the correct path for the desired directory.
Error Message
%FTPSERVER-6-NETRDFAILED: FTP control connection / tcp_read failed.
Explanation An error occurred while the command line from the FTP client was being read.
Recommended Action Verify the network connection from the client to the server. Verify the FTP
client operation.
Error Message
%FTPSERVER-6-NETWRTFAILED: FTP Server:connection / tcp_write failed.
Explanation A TCP write failed while an FTP command reply was being sent to the client.
Recommended Action Verify network connection from the client to the server. Verify the FTP client
operation.
Error Message
%FTPSERVER-6-NEWCONN: FTP Server - new connection made.
Recommended Action To disable the new FTP server connection, use the no ftp-server enable
command.
Error Message
%FTPSERVER-6-REPLYLOGN: (REPLY) [dec]
Recommended Action This is an informational message only. Informational messages can be disabled
by changing the logging level.
Error Message
%FTPSERVER-6-REPLYLOGTEXT: [dec][chars]
Recommended Action This is an informational message only. Informational messages can be disabled
by changing the logging level.
Error Message
%FTPSERVER-6-TOPDIRTEST: Input path failed Top-dir([chars]) test.
Explanation An operation has attempted to use a path that was not within the tree under the ftp-server
topdir command configuration parameter.
Recommended Action Reconfigure the ftp-server topdir command parameter, or select another path.
Error Message
%FTPSERVER-4-XFER_WARNING: File may not have transferred correctly
Recommended Action If the file is not error-free, try using a different FTP client.
FTSP Messages
The following are Fax Telephony Server Provider subsystem error messages.
Error Message
%FTSP-6-FAX_CONNECT: [chars]
Error Message
%FTSP-6-FAX_DISCONNECT: [chars]
Error Message
%FTSP-4-FMAIL_FAILED_AUTHENTICATION: Authentication for > [chars] < failed
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FTSP-4-FMAIL_NO_ACCOUNTING: FAXMAIL- Accounting for tty([dec]) failed
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FTSP-4-HARDWARE_ERROR: tty ([dec])
Explanation A hardware interface had not been configured before a fax call was answered or
attempted.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FTSP-2-INTERNAL_ERROR: Internal software error. [chars]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%FTSP-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%FTSP-4-UNEXPECTEDEVENT: Bad event received [dec], [dec]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
FW Messages
The following are inspection subsystem error messages.
Error Message
%FW-4-ALERT_OFF: [chars], count ([dec]/[dec]) current 1-min rate: [dec]
Explanation Either the number of half-open connections or the new connection initiation rate has
gone below the max-incomplete low threshold. This message indicates that the rate of incoming new
connections has slowed and is issued only when the max-incomplete low threshold is crossed.
Recommended Action This message is for informational purposes only, but it may indicate that an
attack has stopped.
Error Message
%FW-4-ALERT_ON: [chars], count ([dec]/[dec]) current 1-min rate: [dec]
Explanation Either the max-incomplete high threshold of half-open connections or the new
connection initiation rate has been exceeded. This error message indicates that an unusually high rate
of new connections is coming through the firewall, and a DOS attack may be in progress. This
message is issued only when the max-incomplete high threshold is crossed.
Recommended Action This message is for informational purposed only, but it may indicate a security
problem.
Error Message
%FW-2-BLOCK_HOST: Blocking new TCP connections to host [IP_address] for [dec]
minute[chars] (half-open count [dec] exceeded).
Explanation Any subsequent new TCP connection attempts to the specified host will be denied
because the max-incomplete host threshold of half-open TCP connections is exceeded, and the
blocking option is configured to block the subsequent new connections. The blocking will be
removed when the configured block time expires.
Recommended Action This message is for informational purposes only, but it may indicate that a SYN
flood attack was attempted.
Error Message
%FW-3-FTP_NON_MATCHING_IP_ADDR: Non-matching address [IP_address] used in [chars]
-- FTP client [IP_address] FTP server [IP_address]
Explanation An FTP client has attempted to use a PORT command or the FTP server has attempted
to use the response to a PASV command to trick the firewall into opening access to a third-party host
that is different from the two hosts engaged in the FTP connection. This message indicates that a
suspicious violation was detected while attempting to modify the security policy in the firewall. The
command is rejected, and the connection is reset by the firewall.
Recommended Action This message is for informational purposes only, but it may indicate that an
attempt was made to grant or open access to unauthorized hosts.
Error Message
%FW-3-FTP_PRIV_PORT: Privileged port [dec] used in [chars] -- FTP client
[IP_address] FTP server [IP_address]
Explanation An FTP client has attempted to use a PORT command or the FTP server has attempted
to use the response to a PASV command to trick the firewall into opening access to a privileged port.
This message indicates that a suspicious violation was detected from the FTP client or server that is
attempting to modify the security policy in the firewall. The command is rejected, and the connection
is reset by the firewall.
Recommended Action This message is for informational purposes only, but it may indicate that an
attempt was made to gain access to privileged ports.
Error Message
%FW-3-FTP_SESSION_NOT_AUTHENTICATED: Command issued before the session is
authenticated -- FTP client [IP_address] FTP server [IP_address]
Explanation An FTP client has attempted to use the PORT command or an FTP server has attempted
to use the response to a PASV command to open a data channel in the firewall prior to the client’s
successful authentication with the server. This is a suspicious attempt by the client or server to trick
the firewall into opening a hole so that outside attackers can take advantage of the firewall opening.
This message indicates that a suspicious violation was detected, and the PORT or PASV command
or response is rejected by the firewall. The data channel in the firewall will not be opened until the
authentication is successfully completed.
Recommended Action This message is for informational purposes only, but it may indicate that an
illegal attempt was made to modify the firewall security policy.
Error Message
%FW-4-HOST_TCP_ALERT_ON: Max tcp half-open connections ([dec]) exceeded for host
[IP_address].
Explanation The max-incomplete host limit of half-open TCP connections has been exceeded. This
message indicates that a high number of half-open connections is coming to the protected server, and
it may indicate that a SYN flood attack is in progress and is targeted to the specified server host.
Recommended Action This message is for informational purposes only, but it may indicate that a SYN
flood attack was attempted. If this alert is issued frequently and identified to be mostly false alarms,
then the max-incomplete host threshold value is probably set too low, and there is a significant
amount of legitimate traffic coming into that server. In this case, the max-incomplete host parameter
should be set to a higher number to avoid false alarms.
Error Message
%FW-3-HTTP_JAVA_BLOCK: JAVA applet is blocked from ([IP_address]:[dec]) to
([IP_address]:[dec]).
Explanation A Java applet was seen in the HTTP channel, and the firewall configuration indicates that
the applet from this Web site should be prohibited. The message indicates that the applet is being
downloaded from one of the prohibited sites, and its entrance to the protected network is not allowed.
The connection is reset, and the transmission of the detected applet is aborted immediately.
Recommended Action This message is for informational purposes only, but it may indicate a security
problem.
Error Message
%FW-3-NOTFOUND: Session context for ([IP_address]:[dec]) => ([IP_address]:[dec])
not found.
Explanation The CBAC code was searching its database for information for a particular inspection
session, but this information was not found.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FW-6-SESS_AUDIT_TRAIL: [chars] session initiator ([IP_address]:[dec]) sent [int]
bytes -- responder ([IP_address]:[dec]) sent [int] bytes
Explanation This message documents the per-session transaction log of network activities. The
message is issued at the end of each inspected session, and it records the source and destination
addresses and ports, as well as the number of bytes transmitted by the client and server.
Recommended Action This message is for informational purposed only and can be used to collect the
basic accounting for the inspected sessions.
Error Message
%FW-3-SMTP_INVALID_COMMAND: Invalid SMTP command ([chars])(total [dec] chars)
from initiator ([IP_address]:[dec])
Explanation The CBAC code detected an invalid SMTP command in the inspected SMTP connection.
This message indicates that a suspicious violation was detected that may be an attack on the mail
server system. The command is rejected, and the connection is immediately reset by the firewall.
Recommended Action This message is for informational purposes only, but it may indicate a security
problem.
Error Message
%FW-4-TCP_MAJORDOMO_EXEC_BUG: Majordomo Execute Attack - from [IP_address] to
[IP_address]
Explanation A bug in the Majordomo program will allow remote users to execute arbitrary commands
at the privilege level of the server.
Recommended Action For security reasons, users should not be allowed to execute programs through
e-mail servers. This message is a very serious indication that your network may be under attack, and
the source should be blocked immediately.
Error Message
%FW-4-TCP_SENDMAIL_BAD_FROM_SIG: Sendmail Invalid Sender - from [IP_address] to
[IP_address]
Explanation This message appears whenever an e-mail message has a pipe symbol (|) in the “From:”
field.
Recommended Action For security reasons, users should not be allowed to execute programs through
e-mail servers. This message is a very serious indication that your network may be under attack, and
the source should be blocked immediately.
Error Message
%FW-4-TCP_SENDMAIL_BAD_TO_SIG: Sendmail Invalid Recipient - from [IP_address] to
[IP_address]
Explanation This message appears whenever an e-mail message has a pipe symbol (|) in the recipient
field.
Recommended Action For security reasons, users should not be allowed to execute programs through
e-mail servers. This message is a very serious indication that your network may be under attack, and
the source should be blocked immediately.
Error Message
%FW-4-TCP_SENDMAIL_DECODE: Sendmail Decode Alias - from [IP_address] to
[IP_address]
Explanation This message appears whenever an e-mail message has “:decode@” in the header. The
decode alias is used to decode files and is implemented primarily as a convenience for system
administration.
Recommended Action For security reasons, users should not be allowed to execute programs through
e-mail servers. This message is a very serious indication that your network may be under attack, and
the source should be blocked immediately.
Error Message
%FW-4-TCP_SENDMAIL_INVALID_COMMAND: Invalid SMTP command - [IP_address] to
[IP_address]
Explanation This message appears whenever an invalid SMTP command is reported in the SMTP
connection. This message indicates that a suspicious violation was detected that may be an attack on
the mail server system.
Error Message
%FW-4-TCP_SENDMAIL_OLD_SIG: Archaic Sendmail Attacks - from [IP_address] to
[IP_address]
Explanation Triggers when wiz or debug commands are sent to the SMTP port.
Recommended Action For security reasons, users should not be allowed to execute programs through
e-mail servers. This message is a very serious indication that your network may be under attack, and
the source should be blocked immediately.
Error Message
%FW-4-UNBLOCK_HOST: New TCP connections to host [IP_address] no longer blocked
Explanation New TCP connection attempts to the specified host are no longer being blocked. This
message indicates that the blocking of new TCP connection attempts to the specified host has been
lifted.
Recommended Action This message is for informational purposed only, but it may indicate a SYN
flood attack was attempted on the host.
FX1000 Messages
The following are FX1000 Gigabit Ethernet controller error messages.
Error Message
%FX1000-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation A possible hardware error resulted in the discovery of too few Gigabit Ethernet
interfaces.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%FX1000-3-ERRINT: [chars], error interrupt, csr_STATUS=[hex]
Explanation The Gigabit Ethernet controller has signaled a PCI error condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FX1000-1-INITFAIL_NOMEM: [chars], initialization failed, no buffer memory
Explanation The Gigabit Ethernet port initialization has failed because of insufficient memory.
Recommended Action Upgrade the GEIP with larger memory model. If the message recurs, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%FX1000-5-LOSTCARR: [chars] cable/transceiver problem?
Explanation The Gigabit Ethernet port detects link failure, meaning that it is no longer receiving
signals from the LAN. This can be caused by disconnected Gigabit Ethernet cabling, a GBIC failure,
or a shutdown on the remote end.
Recommended Action Check your Gigabit Ethernet wiring and port adapter. If the error message
recurs, copy the message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%FX1000-2-NOISL: Interface [chars] does not support ISL
Explanation The ISL is not supported on the hardware of the specified interface.
Error Message
%FX1000-3-NOTFX1000: PA bay [int], device number [int]: unknown device ([hex])
Explanation The Gigabit Ethernet port adapter does not contain a gigabit controller chip.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
FX1000-3-SEQUENCE_ERR: [chars], error interrupt, csr_STATUS=%[hex]
Explanation The Gigabit Ethernet controller has signaled a sequence error condition. The proper
sequence of symbols is as follows: idle, start-of-frame (SOF), data, pad (optional), end-of-frame
(EOF), fill (optional), idle.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%FX1000-3-TOOBIG: [chars], packet too big ([dec]), from [enet]
Explanation The interface has detected a packet larger than what is defined by the MTU.
Recommended Action Check the MTU setting of the other station. No action is required.
GK Messages
The following are GK-H.323 error messages.
Error Message
%GK-6-GK_CLI_RAS_IP_CHANGED: The IP address which has been changed was the
gatekeeper’s configured RAS address. Existing RAS clients will no longer be able
to reach the gatekeeper.
Explanation The IP address that is being changed at the interface was statically assigned to the
gatekeeper for its RAS signaling using the zone local command. This action will automatically
replace the static RAS address of the gatekeeper with the new IP address. Because the old RAS
address of the gatekeeper is no longer valid, existing clients that are registered to this gatekeeper
using the old RAS address will no longer be able to communicate with this gatekeeper.
Recommended Action The user must notify existing RAS clients of the change and tell them to
reregister their systems using the new RAS address of the gatekeeper, as shown in the show
gatekeeper zone status command output.
Error Message
%GK-6-GK_CLI_RAS_IP_REMOVED: The IP address which has been removed was the
gatekeeper’s configured RAS address. The system will automatically assign a new
IP address (if available) to be used as the gatekeeper’s RAS address. Existing RAS
clients will no longer be able to reach the gatekeeper.
Explanation The IP address that is being removed at the interface was statically assigned to the
gatekeeper for its RAS signaling using the zone local command. This action will automatically
remove the static RAS address of the gatekeeper. Because the gatekeeper no longer has a configured
RAS address, the router will automatically assign an IP address (if any) to the gatekeeper. Existing
clients that have registered to this gatekeeper through the old RAS address will no longer be able to
communicate with this gatekeeper.
Recommended Action The user must notify existing RAS clients of the change and tell them to
reregister their systems using the new RAS address of the gatekeeper, as shown in the show
gatekeeper zone status command output.
Error Message
%GK-6-GK_CLOSE_SRV_CONNECTION: The connection to GKTMP server
[chars]([IP_address]) appears to be hung and will be closed.
Explanation Messages are being backed up in the gatekeeper’s write queue in the connection with the
specified server name. The connection is assumed to be invalid, and the gatekeeper is closing the
connection. This situation implies that messages will not be sent to that server for processing until
either the gatekeeper or the server reinitiates the connection.
Recommended Action Check with the specified server for a possible connection error.
Error Message
%GK-6-GK_FLOAT_RAS_IP_CHANGED: The gatekeeper’s RAS address has been
automatically changed by the system. Existing RAS clients may no longer be able
to reach the gatekeeper.
Explanation The IP address being changed at the interface causes the system to look for a better IP
address to be used for the RAS address of the gatekeeper. Existing clients that have registered to this
gatekeeper using the old RAS address may no longer be able to communicate with this gatekeeper.
Recommended Action The user must notify existing RAS clients to reregister their systems to the new
RAS address of the gatekeeper, as shown in the show gatekeeper zone status command output.
Error Message
%GK-3-GW_PROXY_ADD_COST_FAIL: GW/Proxy add cost failed. Could be out of memory.
Explanation The GW/PROXY add cost has failed. The system could be out of memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-GW_PROXY_ALIAS_NOT_FOUND: GW/Proxy not found for specified alias name
[chars].
Explanation The GW/PROXY was not found for the specified alias name.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-GW_PROXY_ENDPT_NOT_FOUND: GW/PROXY may not be registered. Add cost failed.
Explanation An add cost has failed. The GW/PROXY may not be registered.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-GW_PROXY_IP_NOT_FOUND: GW/Proxy not found for specified IP adddress
[IP_address].
Explanation The GW/PROXY was not found for the specified IP address.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-INVALID_GK_CMD: To shutdown Gatekeeper, use the "shutdown" command in the
Gatekeeper mode.
Recommended Action To shut down the Gatekeeper, use the shutdown command in the Gatekeeper
mode. If this message recurs, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%GK-3-NO_DISC_PORT: Unable to open or bind to gatekeeper discovery port. Bringup
failed.
Explanation The system is unable to open or bind to the Gatekeeper discovery port, and the bringup
process has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-NO_RAS_PORT: Unable to open or bind to RAS well-known port. Bringup failed.
Explanation The system is unable to open or bind to the RAS well-known port, and the bringup
process has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-PARTIAL_STATIC_ALIAS: Not all aliases were successfully created. Use the
"show gatekeeper endpt"command to check on successful aliases.
Recommended Action Use the show gatekeeper endpoints command to confirm the successful
aliases.
Error Message
%GK-3-PROC_CB_NOMEM: No memory for process control block. Gatekeeper bringup
failed.
Explanation No memory was available for the process control block. The Gatekeeper bringup process
has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-PROC_EV_NOMEM: No memory for free event queue. Gatekeeper bringup failed.
Explanation No memory is available for the free event queue. The Gatekeeper bringup process has
failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-PROC_NOCREAT: Unable to create gatekeeper process. Gatekeeper bringup
failed.
Explanation No memory is available to create the Gatekeeper process. The Gatekeeper bringup
process has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-4-PROC_NOTALL: Unable to create more than [dec] gk thread processes.
Explanation The system could not create more than the specified number of Gatekeeper thread
processes.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-PROC_NOTDOWN: Invalid state ([chars]): bringup is only permitted after shut
down.
Explanation This message reports an invalid state. The bringup process will be permitted only after a
shutdown is performed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-PROC_NOTUP: Invalid state ([chars]): shutdown is only permitted after
bringup.
Explanation This message reports an invalid state. The bringup process will only be permitted after a
shutdown is performed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-SHUTDOWN_WITH_CALLS: Cannot shutdown gatekeeper because there are calls in
progress.
Explanation The Gatekeeper shutdown will not take place because there are calls in process.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-STATIC_ALIAS_FAILED: static-alias command failed. Could not create endpoint
in endpoint dbase.
Explanation The alias static command has failed, and an endpoint could not be created in the
endpoint database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-STATIC_ALIAS_GW_FAILED: A static endpoint was added into the database but
failed to create a gateway.
Explanation A static endpoint was added into the database, but it failed to create a gateway.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-SUBNET_FAILED: Failed to add/modify subnet information for specified subnet
[IP_address]/[IP_address].
Explanation The subnet information for the specified subnet could not be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-SUBNET_NO_ATTRIBUTES: Please specify attribute [default | explicit] for this
command.
Recommended Action If an attribute was specified, and this error message was generated, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%GK-3-SUBNET_NOT_FOUND: Subnet not found under specified IP address
[IP_address]/[IP_address].
Explanation The subnet was not found under the specified IP address.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-ZONE_ACTIVE: There are endpoints currently registered in zone [chars]. Zone
remove failed
Explanation Endpoints are currently registered in the specified zone; therefore, the zone could not be
removed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GK-3-ZONE_NOT_FOUND: Zone not found for specified Gatekeeper name [chars].
Explanation The zone was not found for the specified Gatekeeper name.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GLCFR Messages
The following are Internet router error messages.
Error Message
%GLCFR-3-DLCIRANGE: [chars]([chars]) bad dlci value [int]
Explanation The GLC Frame Relay support code has received an invalid DLCI number.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GPRSFLTMG Messages
The following are Global Packet Radio Service Fault Management error messages.
Error Message
%GPRSFLTMG-4-AAAFAIL_PDPACTIVATIONFAIL: GSN: [IP_address], TID: [hex][hex], APN:
[chars], Reason: [dec], [chars]
Explanation A PDP activation failure has occurred. The reason code indicates the probable cause.
1. No RADIUS server is present for authentication (no RADIUS server has been configured or the
configured RADIUS server is not reachable).
2. Authentication failed because of an invalid username or password.
3. A PAP or a CHAP IE is missing in the packet in nontransparent mode.
4. The username field is not present in the PDP activation request field.
Recommended Action Take the numbered action that corresponds to the probable reason:
1. Ensure that the RADIUS server is configured properly and that the local server is able to ping the
RADIUS server.
2. Ensure that the RADIUS server is configured properly.
For reasons 3 or 4 or if the message recurs, copy the error message exactly as it appears on the console
or in the system log. Issue the show running configuration command to gather data that may help
identify the nature of the error. If you cannot determine the nature of the error from the error message
text or from the show running configuration command output, contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%GPRSFLTMG-4-APNRELATEDERROR_PDPACTIVATIONFAIL: GSN: [IP_address], TID:
[hex][hex], APN: [chars], Reason: [dec], [chars]
Explanation A PDP activation failure has occurred. The reason code indicates the probable cause.
1. The APN requested in the PDP request is not configured in the GGSN router.
2. APN is in subscribe mode, but the selection mode field is not verified in the PDP request.
3. A duplicate static IP address is being used to access the same APN.
Recommended Action Ensure that the APN is configured correctly. If the message recurs, copy the
error message exactly as it appears on the console or in the system log. Issue the show running
configuration and show gprs access-point all commands to gather data that may help identify the
nature of the error. If you cannot determine the nature of the error from the error message text or from
the show running configuration and show gprs access-point all command outputs, contact your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%GPRSFLTMG-4-CHARGING: GSN: [IP_address], TID: [hex][hex], APN: [chars], Reason:
[dec], [chars]
Explanation The primary or secondary charging gateway has been either configured or unconfigured.
Error Message
%GPRSFLTMG-0-GPRS_SERVICE: GSN: [IP_address], TID: [hex][hex], APN: [chars],
Reason: [dec], [chars]
Explanation An error has occurred. The reason code indicates the probable cause.
1. A path failure has occurred. No echo message has been received from the GSN peer and timeout.
2. The system cannot send a GTP message using the specified socket.
3. The GGSN service has started.
4. The GGSN service has shut down.
5. The primary charging gateway cannot be reached or is unconfigured.
6. The primary charging gateway is up or is configured.
7. The secondary charging gateway is up or is configured.
8. The secondary charging gateway has become unreachable or is unconfigured.
9. A permanent system failure has occurred.
Recommended Action Error messages with the reason code of 3, 6, or 7 are informational. If you
receive an error message with any of the other reasons, copy the error message exactly as it appears
on the console or in the system log, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message
%GPRSFLTMG-4-IPALLOCATIONFAIL_PDPACTIVATIONFAIL: GSN: [IP_address], TID:
[hex][hex], APN: [chars], Reason: [dec], [chars]
Explanation The IP address could not be allocated dynamically. The reason code indicates the
probable cause.
1. A problem involving the DHCP or RADIUS server has occurred as follows:
a. The DHCP or RADIUS server IP address has been wrongly configured in the GGSN.
b. It is possible to reach the DHCP or RADIUS server, but the configuration to allocate the IP
address could be incorrect.
c. The DHCP or RADIUS server is properly configured, yet it cannot be reached.
2. Dynamic IP allocation is disabled in the APN configuration.
3. The PAP or CHAP username and password information is missing from the RADIUS client in
transparent mode. This information is missing in the PDP activation request field.
Recommended Action Take the numbered action that corresponds to the probable reason:
1. If the problem was with the DHCP or RADIUS server:
a. Ensure that the GGSN is configured with a valid DHCP or RADIUS server IP address.
b. Ensure that the DHCP or RADIUS server is properly configured to allocate an IP address.
c. Ensure that the server can be reached from the GGSN.
2. Configure the IP allocation pool as either a DHCP proxy client or a RADIUS client in the APN.
If the problem recurs, copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
3. If the problem recurs, copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message
%GPRSFLTMG-4-MOBILITYERROR. : GSN: [IP_address], TID: [hex][hex], APN: [chars],
Reason: [dec], [chars]
Explanation A failure involving a mobility station has occurred. The reason code indicates the
probable cause.
1. The mobility station is detached.
2. The mobility station is not responding.
3. The mobility station refused to receive the signals.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GPRSFLTMG-0-NORESOURCE: GSN: [IP_address], TID: [hex][hex], APN: [chars],
Reason: [dec], [chars]
Explanation GGSN service cannot continue because available resources have been exhausted. The
reason code indicates the probable cause.
1. The PDP number has reached its limit.
2. The number of pending signaling messages has reached its limit.
Recommended Action If the reason is 1, increase the PDP number that the GGSN can accommodate,
if possible. If this message recurs, copy the error message exactly as it appears on the console or in
the system log. Issue the show gprs gtp status command to gather data that may help identify the
nature of the error. If you cannot determine the nature of the error from the error message text or from
the show gprs gtp status command output, contact your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%GPRSFLTMG-0-PACKETPARSINGERROR: GSN: [IP_address], TID: [hex][hex], APN:
[chars], Reason: [dec], [chars]
Explanation A PDP context activation failed at the packet parsing state. The reason code indicates the
probable cause.
1. A mandatory IE is missing in the PDP.
2. The mandatory IE has an invalid range of value.
3. The mandatory IEs are not in sequence.
4. There is an invalid message format.
5. An optional IE in the packet has an invalid range of value.
6. The GGSN node does not support the GTP version received.
7. A noncharging message appears in the charging path.
8. A charging message appears in the GTP path.
9. There is an unknown GTP message.
10. The GTP message that was received is too short to contain all expected information about the IE.
11. An unexpected message appeared.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GPRSFLTMG-6-PDP_PURGED: GSN: [IP_address], TID: [hex][hex], APN: [chars],
Reason: [dec], [chars]
Explanation The PDP context has been purged because of a PDP context idle timeout.
Error Message
%GPRSFLTMG-4-QOSFAIL_PDPACTIVATIONFAIL: GSN: [IP_address], TID: [hex][hex], APN:
[chars], Reason: [dec], [chars]
Explanation QoS negotiation or update has failed because resources are not available.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gprs gtp status command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show gprs
gtp status command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%GPRSFLTMG-4-RECOVERYIEDIFF: GSN: [IP_address], TID: [hex][hex], APN: [chars],
Reason: [dec], [chars]
Explanation The GGSN has received policy decision point (PDP) update requests with different
recovery information elements in the same path.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GPRSMIB Messages
The following are Global Packet Radio Service MIB error messages.
Error Message
%GPRSMIB-4-FRAGMENT_ERROR: fragmentation error (s_uid = [hex]) received
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GPRSMIB-4-INVALIDMSG: Invalid GPRSMIB message (msg_type [hex]) received
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GRIP Messages
The following are XNS Routing Protocol error messages.
Error Message
%GRIP-3-BADPATHS: Invalid number of paths ([dec]) for [APOLLO/XNS/UB]
Explanation An internal inconsistency was detected in the XNS routing table structure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRIP-2-BADROUTE: Error [chars] route - null table
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GRP Messages
The following are gigabit route processor (GRP) error messages.
Error Message
%GRP-3-ADDRERROR: Bad access to fabric-buffers : invalid address
Explanation An illegal access has been made to the fabric buffers. This problem usually indicates a
software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-BADLENGTH: Internal fabric register mismatch. Expected length = [int].
Received length = [int].
Explanation A packet has been received from the fabric, but the packet length received and the packet
length indicated in the buffer header do not match.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-BAD_PKT: CSAR: Received slot [int] Chan [int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BAD_RESET:
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BAD_STATE: Slot:[int] State:[chars]
Explanation The software is in an incorrect state for receiving the current packet over the fabric. The
message reports the slot in which the packet was received and describes the state of the reassembly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BADSTATE: Reassembly state is bad for slot [int]. State = [int]
Explanation The software is in an incorrect state for receiving the current packet over the fabric. The
message reports the slot in which the packet was received and describes the state of the reassembly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_ALLOC: Failed buffer allocation for [chars]
Explanation A data structure could not be allocated to contain the contents of the given BMA
microcode file. There may be insufficient DRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_BAD: Slot [dec]: bad slot state ([dec]) or card type ([hex] -
[chars])
Explanation The software is not able to select or download the given BMA microcode on the given
slot. Either the line card is not present, there is a card type other than a line card in the given slot, or
the line card is not enabled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_ENABL: No line cards enabled: selector [chars], feature [chars]
Explanation The selection or download of the BMA microcode failed for all slots, selector, and
features. There are no enabled line cards.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_FAIL: Slot [dec], selector [chars], feature [chars]
Explanation The selection or download of the BMA microcode has failed for the given slot, selector,
and feature. The line card could be disabled, or there could have been an error on the line card during
the attempt to select or download the BMA microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_FILE: Error reading [chars]
Explanation The given binary BMA microcode could not be read, probably because it was not found.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-BMAUCODE_SELECTOR: Command selector [chars] != file header selector [chars]
Explanation For the bma microcode download command, the selector specified on the command line
does not match the selector in the binary BMA microcode file.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-CAMFULL: Too many entries in the Ethernet CAM
Explanation Too many MAC addresses were put into the CAM of the Ethernet. This problem usually
indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_ADD: Failed to add buffer size [int] with delta [int]
Explanation The specified buffer size could not be added to the SDRAM buffer carve specification
because of one of the following internal parameter errors: an exceeded number of available elements,
an excessive delta size, or null parameters.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_FAIL: [chars] BMA, slot [int]
Explanation One of the following problems has occurred: the SDRAM buffer carve on the given line
card failed, the RP failed to send the carve information to the line card through IPCs, or the carve
result from the line card failed to return to the RP. The line card probably is disabled.
Recommended Action Try rebooting the line card. If rebooting the line card does not resolve the
problem, consider power-cycling the router. If the message recurs, copy the error message exactly as
it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%GRP-3-CARVE_FREEQS: Free queues ([int]) > allowed ([int])
Explanation The number of free queues allowed for the SDRAM buffer carving has been exceeded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-CARVE_MTU: Only [int] MTUs considered (max = [dec])
Explanation The list of different MTUs that can be considered in the SDRAM buffer carving is
limited by the given maximum number.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_PCT: Sum percentage SDRAM buffers ([int]) > 100
Explanation The specified sum of percentages for SDRAM buffer sizes has exceeded 100.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_SIZE: SDRAM buffer size [int] < its delta [int]
Explanation The rounded-up SDRAM buffer size should be larger than the specified size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_SPEC: Empty SDRAM buffer carve specification
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-CARVE_ZERO: [chars] BMA, slot [int], entry index [int]: zero SDRAM buffer
size
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-CELLNEG: Detected an internal signal error on the fabric interface.
Explanation An internal signal between the CSAR and the FIA was deasserted too early.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-COOKIE: Corrupt or missing MAC address cookie -- using random base [enet]
Explanation The part containing the MAC addresses allocated to this chassis could not be accessed
or was found to be corrupt, either because of a hardware problem or because of a manufacturing
problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-COREDUMP: Core dump incident on slot [dec], error: [chars]
Explanation The master GRP has detected a line card or a secondary Route Processor whose state is
so close to failure that a diagnostic core dump is appropriate. If exception core dumps are configured
for that slot, a dump will be taken. The error message provides further details of the error that has
caused the dump request.
Recommended Action This error may be caused by a hardware or software failure. Run diagnostic tests
on the line card by entering the diag slot-number verbose EXEC command, and replace the card if
it fails the tests. Note that the line card will be disabled for the duration of the diagnostics. Use the
hw-module slot reload EXEC command if the card remains disabled after the tests. If the card passes
the tests, consider upgrading your system to the latest Cisco IOS software release in your release
train to take advantage of recent fixes. If the problem still occurs after the upgrade, copy the error
message text and the output of the diagnostic tests exactly as they appear on the console or in the
system log, enter the show tech-support command, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-4-CORRUPT: Corrupted packet received. start_offset = [int] length = [int]
card = [int].
Explanation A buffer with a corrupted buffer header has been received from the fabric.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-CRC32: CRC32 error detected from slot [int].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-ETHERPAL: Ethernet PAL on the GRP is missing.
Explanation The system software has detected that the Ethernet PAL on the GRP either is missing or
is improperly installed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-EXEC_ALLOC: No memory for command
Explanation No memory was available to allocate for the remote command string.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-EXEC_ENABL: No line cards enabled
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-EXEC_SLOT: Slot [dec] not enabled
Explanation There is no card in the given slot, or the card exists but is not enabled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-FABCOPY: [chars] address = [hex].
Explanation The fabric driver software has passed an incorrectly aligned pointer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-FABRIC: [chars] ([int])
Explanation The master GRP is unable to communicate over the fabric to the specified line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-FABRIC_MULTI: [chars] ([hex])
Explanation A problem has been detected between the master RP and a line card over the fabric.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-FABRIC_UNEXP: [chars] ([int])
Explanation An unexpected message has been received from the specified line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-FABRIC_UNI: [chars] ([int])
Explanation A hardware or software problem has been detected over the fabric between the master
RP and the card in the slot specified in the error message. This condition could be created by, most
likely, a software problem or, less likely, a hardware problem.
The following is a list of possible reasons for this message; however, it is not all-inclusive:
• A software failure has occurred in which a process has disabled interrupts long enough for 5
consecutive fabric pings to be missed. This condition indicates a problem with the software on the
destination card.
• The RP could not send a fabric ping to the specified line card. If a fabric ping cannot be sent for
a number of consecutive times, the destination card will be reset.
• The RP could not send data other than a fabric ping to the specified line card. If the data that has
failed to be sent is not a fabric ping, the destination card will not be reset, but this condition may
affect other functionality of the RP; for example, CEF might be disabled.
• A hardware problem has occurred on the RP or GRP, in the fabric, or on the destination card. If
the error was due to a hardware problem with the GRP, other IPC timeout messages would be
logged before the fabric ping failure and entering the show contr fia command on the GRP would
show errors, while entering the show contr fia command on the line card would not.
Recommended Action Consider upgrading the system to the latest Cisco IOS software version in your
release train to eliminate all resolved software problems. If this message recurs, copy the error
message exactly as it appears on the console or in the system log, enter the show controller fia
command and, if the line card was reloaded, the show context slot slot-number command, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-FIRSTLAST: First/Last cell error detected from slot [int].
Explanation A cell has been received with an invalid first or last bit set.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-FROMFABPAR: Parity error detected in from fabric buffer memory. Slot [int].
Explanation A parity error from the fabric buffers has been detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-IFCON: Too many Queued messages, No buffers available
Explanation Too many messages are coming from the Internet router line card. There are no more
buffers on the RP to handle these messages.
Recommended Action Try shutting down debugging messages on the line card or reloading it. Copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%GRP-3-LC_CARD_TYPE_INVALID: Linecard has invalid card type [hex]
Explanation The line card type is invalid. The line card EEPROM is programmed with an invalid card
type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-LC_FLASH_PROG_FAIL: Slot [dec] failed program flash with [chars]
Explanation The line card could not be programmed and may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-LC_POST_ALLOC: Failed buffer allocation for [chars]
Explanation A data structure could not be allocated to contain contents of the given line card POST
file. There may be insufficient DRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-LC_POST_FAIL: Slot [dec] fail download
Explanation The download of the GLC POST has failed for the given slot. The line card could be
disabled, or an error could have occurred on the line card during the attempt to download the GLC
POST.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-LDFAIL: Unable to download ucode from [chars] in slot [hex] (bitmask),
trying [chars] ucode
Explanation For some reason, the line card image specified by the configuration is not suitable for
downloading, or another error has occurred. The line card image that is bundled within the GRP
system image will be loaded.
Recommended Action Try reloading the microcode. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-3-MEMSIZE: Non oct-byte access to fabric buffers.
Explanation An illegal access has been made to fabric buffers. This usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-MODULE: Missing [chars] for [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-MSGTOOBIG: Datagram size too large ([int])
Explanation An attempt to send a packet over the fabric has failed because the packet was too big.
This problem usually indicates a software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-NOFILE: Ucode file [chars] not found, system ucode loaded in slot [hex]
(bitmask).
Explanation The file specified by the configuration was not found in Flash memory. The slot number
represents a bit mask of the cards affected. The line card image that is bundled within the GRP system
image will be loaded.
Recommended Action Use the show flash command to determine if the file is located in Flash memory.
If the file is there, attempt to reload the microcode. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-4-NO_INTF: CSAR: No interface available Slot [int] Chan [int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-NOMAC: Can’t allocate MAC address for interface [int]/[int]
Explanation No MAC address was available for allocation to the specified interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-OLDVERSION: Running old version of GRP
Recommended Action The GRP needs to be upgraded in order to run with this software.
Error Message
%GRP-3-PARITYERR: Parity error detected in the fabric buffers. Data ([hex])
Explanation A parity error has been detected by the fabric interface hardware on the RP. The hex
number indicates the error interrupt vector. This message usually indicates a hardware problem on
the RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-POST_CODE_FILE: Error reading [chars], post.ucode is required in slot0 for
upgrade
Explanation The software could not read the given binary LC POST code, possibly because it has not
found the post.ucode in the PCMCIA card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-Q_CORRUPT: CSAR: HoldQ Count is corrupted
Explanation The CSAR Queue indicates a packet even though none is available.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-QFULLPAR: Parity error detected.
Explanation A parity error was detected between the CSAR and the FIA on the “queue full” signals.
The parity error usually indicates a hardware error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-REASSEMBLY: Reassembly error detected. Slot = [int]. State = [int], Status
= [int].
Explanation There has been an error in reassembling a buffer over the fabric. The message indicates
the slot in which the errored packet was received and describes the state of the reassembly. The status
of the packet can be decoded as follows: 00 = middle buffer, 01 = last buffer, 10 = first buffer, 11 =
only buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-RESET_CARD: Card [int] has reset too many times.
Explanation The line card specified in the error message has automatically reset itself too many times
in attempts to overcome an error condition. It will attempt a reload again after ten minutes have
elapsed. This probably indicates that the card is either incorrectly installed, incorrectly configured,
or experiencing a hardware failure.
Recommended Action Check the configuration and cabling for errors. The line card can be reloaded
manually using the microcode reload command. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-3-RESTART: [chars]
Explanation The SDRAM buffer memory was reset and reallocated. If this message did not appear as
result of using an operator-issued command (for example, after the MTU was changed on an
interface), then it may indicate an internal software error.
Recommended Action If the cause of the error message is known, copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%GRP-4-RXFAB: From fabric buffers are out of order with software. Index = [int],
Expected = [int], Received = [int].
Explanation The fabric driver software is not synchronized with the fabric hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-SEQUENCE: Sequence error detected from slot [int]. Expected [int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-TYPE: Unknown link type [int] int [int]/[int]
Explanation A packet was received on an interface that had an unknown link type. This message most
likely indicates that there is a software problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-UCODEFAIL: [chars] [int]
Explanation The image that was downloaded to the line card has been rejected by the line card.
Recommended Action Try reloading the microcode. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-3-UCODETIMEOUT: [chars] ([int])
Explanation The line card did not acknowledge the download of the image.
Recommended Action Try reloading the line card image. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%GRP-3-UNDEF_HDR: Slot [int]:[hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation A packet has been received from the fabric, but there was a problem in the header. The
data that appear are the first bytes from the buffer header and the payload.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-4-UNEXPBUFFER: Unexpected buffer finished sending to fabric ([int]).
Explanation A send to fabric buffer completed sending, however, the software was not expecting this
buffer to be completed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP-3-UNEXPINT: [chars] [hex]
Explanation An unexpected interrupt has occurred from the specified device on the GRP. The device
that caused the interrupt is given in the error message output.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
GRPGE Messages
The following are Gigabit Ethernet Route Processor (RP) driver error messages.
Error Message
%GRPGE-3-CMDERR: Interface ([chars]): [chars] IPC command fails (cause: [hex])
Explanation The Gigabit Ethernet RP driver has experienced an IPC command error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRPGE-3-EVENT: Interface ([chars]): unknown IPC event ([int]) from linecard
Explanation The Gigabit Ethernet RP driver has received an unknown event from the line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRPGE-3-INIT: Gigabit Ethernet driver ([int]/[int]) initialization [chars].
Explanation The Gigabit Ethernet RP driver has experienced software initialization error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRPGE-4-MSGVERSION: Incompatible message version with slot [dec]
Explanation The message version being sent by the line card does not match the message version used
by the GR. This type of incompatibility can happen if the GRP and the line card are using different
Cisco IOS versions, and a GRP OIR event. The only problem caused by this condition is that POS
statistics are not being reported to the GRP.
Error Message
%GRPGE-4-NULLCEFIDB: Interface ([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRPGE-3-OP: Interface ([chars]): [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr and show ipc status commands to gather data that may help identify the nature
of the error. If you cannot determine the nature of the error from the error message text or from the
show gsr and show ipc status command output, contact your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%GRPGE-6-SH_CAM_FULL: Failed to add address [enet] to full [dec] entry shadow CAM
Explanation An attempt to add an entry to the CAM MAC address filter has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRPGE-4-UNSUP: Interface ([chars]): unsupported feature: [chars]
Explanation This feature is not supported by the Internet router Gigabit Ethernet RP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GRP_OC12_CH_DS3 Messages
The following are gigabit route processor (GRP) driver error messages.
Error Message
%GRP_OC12_CH_DS3-1-ALLOCFAIL: OC12 [dec]/[dec][chars] allocation failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GRP_OC12_CH_DS3-5-BERT: Interface [chars], BERT [chars]
Explanation The OC12-CH-DS3 driver has received and processed a BERT completion event.
Recommended Action This message appears whenever the notification for a BERT completion event
is received. No action is required.
Error Message
%GRP_OC12_CH_DS3-3-CORRUPT: Corrupt configuration, unsupported [chars] ([int])
encountered
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr and show ipc status commands to gather data that may help identify the nature
of the error. If you cannot determine the nature of the error from the error message text or from the
show gsr and show ipc status command output, contact your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%GRP_OC12_CH_DS3-5-FAREND: Interface [chars] [chars] far end request of type
([chars])
Explanation The OC12-CH-DS3 driver received and processed a known far-end request.
Error Message
%GRP_OC12_CH_DS3-1-MIA: OC12 [dec]/[dec] LC removed during initialization
Error Message
%GRP_OC12_CH_DS3-4-MSGVERSION: Incompatible message version with slot [dec]
Explanation The message version being sent by the line card does not match the message version
being used by the GRP. This type of incompatibility can happen if the GRP and the line card are using
different Cisco IOS software versions as a result of a GRP OIR event.The only problem caused by
this condition is that POS statistics are not being reported to the GRP.
Error Message
%GRP_OC12_CH_DS3-3-OP: Interface ([chars]): [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr and show ipc status commands to gather data that may help identify nature of the
error. If you cannot determine the nature of the error from the error message text or from the show
gsr and show ipc status command output, contact your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%GRP_OC12_CH_DS3-3-TIMEOUT: Interface ([chars]): [chars]
Explanation The OC12-CH-DS3 RP driver queried the LC for SONET information, and the LC did
not reply.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr, show ipc nodes, show ipc ports, and show ipc status commands to gather data
that may help identify the nature of the error. If you cannot determine the nature of the error from the
error message text or from the show gsr, show ipc nodes, show ipc ports, or show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%GRP_OC12_CH_DS3-3-UNKNOWN_FAREND: Interface [chars] received an unknown far end
request ([int])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GRPPOS Messages
The following are packet-over-SONET (POS) route processor error messages.
Error Message
%GRPPOS-4-MSGVERSION: Incompatible message version with slot [dec]
Explanation The message version being sent by the line card does not match the message version
being used by the GRP. This type of incompatibility could happen if the GRP and line card are using
different Cisco IOS versions as a result of a GRP OIR event.The only problem caused by this
condition is that POS statistics are not being reported to the GRP.
Error Message
%GRPPOS-3-OP: Interface ([chars]): [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr and show ipc status commands to gather data that may help identify the nature
of the error. If you cannot determine the nature of the error from the error message text or from the
show gsr and show ipc status command output, contact your Cisco technical support representative
and provide the representative with the gathered information.
Error Message
%GRPPOS-3-TIMEOUT: Interface ([chars]): [chars]
Explanation The POS RP driver queried the line card for SONET information, but the line card did
not reply.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show gsr, show ipc nodes, show ipc ports, and show ipc status commands to gather data
that may help identify the nature of the error. If you cannot determine the nature of the error from the
error message text or from the show gsr, show ipc nodes, show ipc ports, and show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
GSR_ENV Messages
The following are Internet router environmental monitor error messages.
Error Message
%GSR_ENV-1-CRITICAL: Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The slot environmental parameters for the specified slot are in the critical range. The card
in the slot may be powered down for safety reasons.
Recommended Action The problem must be resolved immediately. Copy the error message exactly as
it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%GSR_ENV-1-CRITICAL_FAN: Slot [dec] [chars] [int] [chars]
Explanation One or more fans are broken or missing. This may cause the chassis to overheat.
Recommended Action Replace bad fan tray.
Error Message
%GSR_ENV-0-POWERDOWN: [chars] in slot [dec]
Explanation The slot has been powered down for safety reasons.
Recommended Action This problem must be resolved before the card is used again. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%GSR_ENV-0-SHUTDOWN: Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The slot may have been powered down for safety reasons. The card will be powered down
after three warnings.
Recommended Action This problem must be resolved before the card is used again. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%GSR_ENV-0-SHUTDOWN_PS: Slot [dec] [chars] [int] [chars]
Explanation The power supply input voltage has failed.
Recommended Action Ensure that the power supply is plugged in and turned on.
Error Message
%GSR_ENV-2-WARNING: Slot [dec] [chars] [dec] [chars] [chars] [dec] [chars]
Explanation The environmental parameters for the specified slot are outside the normal range of
operation.
Recommended Action These conditions must be resolved immediately. Correct the warning condition
specified. For example, for temperature warnings, verify that adequate cooling is available, and that
the empty slots have blank covers. For voltage warnings, check the appropriate power supply.
GSRIPC Messages
The following are Internet router interprocess communication (IPC) service routines error messages.
Error Message
%GSRIPC-3-PORT: port ([chars]) already exists
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GSRIPC-3-REXEC: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GSRIPC-3-SYSCALL: For port ([chars]): [chars] fails (cause: [chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GT64010 Messages
The following are GT64010 DMA controller driver error messages.
Error Message
%GT64010-3-DMA: Interrupt error, c=[hex], m=[hex], rc=[hex]
Explanation An unexpected interrupt has been registered from a DMA engine that was not initialized
by the software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GT64010-1-DMASTALL: DMA interrupt stalled, restarted engine [dec]
Explanation The driver timed out while waiting for completion of a DMA task. The DMA engine has
been restarted.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%GT64010-3-NOCHANNEL: Referencing unused DMA channel [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GT64010-3-TIMER: Interrupt error, c=[hex], m=[hex], rc=[hex]
Explanation An unexpected timer interrupt was received from a timer element that had not been
initialized by the software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%GT64010-3-TIMERINSTALL: Attempt to install already installed timer [dec]
Explanation An attempt was made to initialize a timer element that is already in use.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
GTP Messages
The following are General Packet Radio Service (GPRS) Tunnel Protocol error messages.
Error Message
%GTP-2-GSNSERVICEUPDOWN: GSN service [chars] changed state to [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%GTP-2-PDPACTIVATIONFAIL: GTP PDP activation/update failed, GSN: [IP_address],
TID: [hex][hex], Reason: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
HAWKEYE Messages
The following are Token Ring protocol control information (PCI) port adapter error messages.
Error Message
%HAWKEYE-3-ADPCHK: Interface [chars], adapter check error
Explanation The Token Ring interface has encountered an unrecoverable error condition while it was
operating and connected to the ring. The interface will automatically shut itself down.
Recommended Action Issue the clear interface token command to restart the interface. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%HAWKEYE-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation The Token Ring device driver was unable to communicate with all of the interfaces
expected to be on the port adapter module. This condition could indicate that one or more of the
interfaces is not functioning. This message may occur during Cisco IOS software initialization or
after an OIR of a Token Ring port adapter or module.
Recommended Action Reseat the port adapter or module in the slot. If necessary, install it in another
slot. If this message recurs, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%HAWKEYE-3-INITFAIL: [chars] failed to initialize - [chars]
Explanation The Token Ring interface has encountered an error while attempting to open a
connection to the ring. The specific error that occurred is described in the last half of the error
message as one of the following:
• microcode checksum failed—The MAC microcode is corrupted inside the local memory of the
interface.
• failed to build receive descriptor ring—There was not enough system memory available to allocate
receive buffers for packets.
• init failed — The interface hardware has rejected the request from the device driver request to
configure and open the interface.
Recommended Action Reset the interface using the clear interface token command in EXEC mode. If
this message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HAWKEYE-3-MAC_CMD_Q_OVERFLOW: HAWKEYE ([dec]/[dec]), MAC command queue overflow
Explanation The command queue of the specified interface was full when the device driver attempted
to send a command to the interface hardware. This condition may occur if the device driver software
sends commands faster than the interface hardware can process them. This condition is usually not a
critical error, and the interface should continue to function normally. However, if the error message
appears repeatedly, it may indicate a more serious problem.
Recommended Action If this error appears repeatedly, copy the error message exactly as it appears on
the console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information. Otherwise, no action is required.
Error Message
%HAWKEYE-1-NOPCIMEMORY: PCI memory unavailable for [chars]
Explanation The device driver for the specified interface was unable to allocate the necessary amount
of shared memory between the driver and the interface hardware. This condition can occur if the
system contains less than the recommended minimum amount of SRAM for the current interface
combination. Since shared memory blocks are required for the interface to function, the specified
interface will be inoperable until the memory shortage is corrected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HAWKEYE-1-OLDREV: HAWKEYE(bay [dec]), Port adapter requires Rev 2 CPU, shutting
down bay
Explanation The device driver has detected an NPE150 CPU version earlier than Revision 2. The
Token Ring device driver requires capabilities of an NPE150 Revision 2 or later CPU. This message
is specific to Cisco 7200 series routers.
Recommended Action Upgrade the Cisco 7200 router processor to an NPE150 Revision 2 or later.
HD Messages
The following are HD64570 serial controller error messages.
Error Message
%HD-1-BADLOOPCABLE: Loopback not supported for a 4T DTE/X.21, port [dec] in slot
[dec]
Explanation Loopback mode is not allowed when using an X.21 DTE cable on a Quad serial NIM
port.
Recommended Action Do not enable loopback mode, or use a different cable type.
Error Message
%HD-1-BADPORTADAPTER: 4T Port Adapter fault on port [dec] in slot [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HD-1-BADRING: Bad [chars] ring size
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%HD-5-LINEFLAP: Unit [dec] excessive modem control changes
Explanation Too many modem control interrupts have been received. The port was disabled to prevent
excessive use of the CPU.
HDV Messages
The following are High Density Voice (HDV) error messages.
Error Message
%HDV-3-DISCOVER: HDV in slot [dec]: the HDV failed to initialize properly.
Explanation An initialization action has failed for the HDV. This failure can be caused by a lack of
system resources, a missing VIC, an improper VIC installed in the port module, or defective HDV
hardware.
Recommended Action Power down the router. Check that a supported VIC is properly installed in the
HDV port module. Reinsert the VIC, and then reinsert the port module and reboot the router. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HDV-2-FATAL_ERROR: HDV in slot [dec]: An unrecoverable error occurred.
Explanation The HDV card has experienced an internal unrecoverable error. This error may be caused
by an internal firmware error or defective HDV hardware.
Recommended Action Power down, reinsert the network module, and reboot the router. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%HDV-3-FW_START: HDV in slot [dec]: the firmware on the port module did start
properly.
Explanation The firmware on the card did not start after a reset. This condition is usually caused by
a defective HDV module or improperly seated HDV module.
Recommended Action Power down, reinsert the HDV port module, and reboot the router. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HDV-3-HW_START: HDV in slot [dec]: the port module did not reset and start up
properly.
Explanation The hardware on the card did not start after a reset. This condition is usually caused by
a defective HDV module or improperly seated HDV module.
Recommended Action Power down, reinsert the HDV port module, and reboot the router. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HDV-3-INCORRECT_PMID: HDV in slot [dec]: Incorrect [dec] PM-ID device not
supported.
Explanation An interface controller device did not have the correct port module ID.
Recommended Action Ensure that the HDV port module is inserted properly. If necessary, power down
the router and reinsert the HDV port module. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%HDV-3-INVALID_PCI_ID: HDV in slot [dec]: reports an invalid device id of [hex].
Explanation The HDV port module hardware may be defective or improperly seated.
Recommended Action Power down, reinsert the network module, and reboot the router. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%HDV-1-NO_DAUGHTER_CARD: HDV in slot [dec]: no VIC card is inserted in the HDV.
Explanation The software did not detect the presence of a VIC inserted in the HDV port module.
Recommended Action Check that there is a VIC inserted properly into the HDV. If the VIC is inserted
properly, check the part number on the VIC to see if it is supported by the version of Cisco IOS
software that running on the router. For further assistance, contact your Cisco technical support
representative.
Error Message
%HDV-1-NOPCIMEMORY: HDV in slot [dec]: No PCI memory available.
Explanation The system has exhausted its memory in the PCI or packet memory. This condition is
probably due to heavy traffic congestion but could also indicate a software error.
Recommended Action Review the system configuration for performance bottlenecks. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%HDV-1-TOOBIG: HDV in slot [dec]: packet size ([dec]) too big.
Explanation A packet greater than the 256-byte maximum has been received on this interface.
Recommended Action The system should recover. No action is required. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%HDV-1-UNKNOWN_VIC: HDV in slot [dec]: VIC daughter card has an unknown id of [hex]
Explanation The software did not recognize the type of VIC that is plugged into the HDV port
module.
Recommended Action Check the part number on the VIC to see if it is supported in the version of
Cisco IOS software running on the router. For further assistance, contact your Cisco technical
support representative.
Error Message
%HDV-1-UNSUPPORTED_VIC: HDV in slot [dec]: VIC daughter card ([chars]/[hex]) is
unsupported
Explanation The type of VIC that is plugged into the HDV is not supported.
Recommended Action Replace the VIC in the specified HDV slot with a type that is supported by the
version of Cisco IOS software that is running on the router, or change the version of Cisco IOS
software to support this type of VIC.
HDX Messages
The following are error messages related to half-duplex (HDX) finite state machines (FSM).
Error Message
%HDX-3-BADFSM: On int [dec]/[dec], unexpected state [dec], event [dec]
Explanation An invalid state or event pair has been detected in the Rx and Tx half-duplex state
machine.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
HEARTBEAT Messages
The following are “Heartbeat” error messages.
Error Message
%HEARTBEAT-6-NOT_HEARD: Heartbeat messages have not been heard for [dec] seconds
Explanation Heartbeat messages have not been received for the time specified in the error message.
If heartbeat messages are not received soon, a timeout, which will reset the system, is likely to occur.
Error Message
%HEARTBEAT-2-NOT_RUNNING: Heartbeat messages have not been sent for [dec] seconds
[[chars]] [[chars] [time-stamp]] [[chars] [time-stamp]] [[chars] [time-stamp]]
Explanation Heartbeat messages have not been sent for the time specified in the error message. If
heartbeat messages are not sent soon, a timeout, which will reset the system, is likely to occur.
Error Message
%HEARTBEAT-3-TIMED_OUT: Heartbeat messages have failed, resetting system
Explanation Heartbeat messages have failed, and the system is no longer operational.
HMM_ASYNC Messages
The following are hex modem network module asynchronous driver error messages.
Error Message
%HMM_ASYNC-3-CARD_FAILED_DOWNLOAD: Unable to download firmware image to digital
modem card in slot [dec].
Explanation An attempt to bring up the processor on the digital modem card has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HMM_ASYNC-3-HMM_HARDWARE_EXCEPTION: HMM: Digital Modem Card [dec] hardware
exception : [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HMM_ASYNC-3-MODEM_FAILED_DIAGS: Digital modem [dec]/[dec] on Simm [dec] failed
power on diagnostics.
Explanation The digital modem has failed to pass power on diagnostics and will not be used.
Recommended Action If the remaining SIMMs passed the diagnostics, remove or replace the defective
SIMM before continuing. Copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message
%HMM_ASYNC-3-MODEM_MAILBOX_IS_FULL: HMM Modem [dec]/[dec] Mailbox is Full,
command [hex] not sent.
Explanation An error has occurred during an attempt to deliver commands to the modem module. This
failure may be temporary. If this message repeats every 30 seconds, it may indicate a failed modem
module.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%HMM_ASYNC-3-MODEM_STOPPED_PROCESSING_MAIL: HMM Modem [dec]/[dec] failed to
accept a new command.
Explanation The modem has failed to accept a new command. This failure may be temporary, or the
modem may remain unusable until a system reset has been performed.
Recommended Action Reset the modem by issuing the clear modem command. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to perform the requested function.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%HMM_ASYNC-4-NO_MODEMS_PRESENT: HMM Digital Modem Card [dec] contains no active
modems.
Recommended Action Ensure that the network module contains properly installed MICA-6DM
SIMMs.
Error Message
%HMM_ASYNC-3-NORAWRXPOOL: Unable to create pool for [dec] raw Rx mode buffers
Explanation The router does not have enough I/O memory for the buffers.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-NORAWTXPOOL: Unable to creaet pool [dec] raw Tx mode buffers
Explanation The router does not have enough I/O memory for the buffers.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-NOTTYCREATE: Unable to create TTY structure for line [dec]
Explanation The system was unable to create a tty line control block for the specified line. This
condition may have occurred because there is not enough memory in the router.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-SIMM_FAILED_DOWNLOAD: Unable to download modem firmware image to Simm
[dec] in slot [dec].
Explanation The modem firmware has failed to load into the SIMM.
Recommended Action If the firmware has successfully loaded into remaining SIMMs, remove or
replace the defective SIMM before continuing. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%HMM_ASYNC-3-SIMM_RUNTIME_ERROR: Simm [dec] in slot [dec] has halted due to a
Runtime Error.
Explanation The portware running on the SIMM was halted because of a runtime error. The six
modems contained on the SIMM have been marked “bad” and are no longer usable until the system
is reloaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log
along with the output of the show modem and show modem log commands, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-TDM_SYNTHESIS_ERROR: HMM Digital Modem Card [dec] experienced a TDM
Synthesis Error.
Explanation The digital modem card has failed to send or receive PCM data in time to avoid data loss.
This condition may cause the modems to speed shift, retrain, or hang up.
Recommended Action Verify that the DS1 interfaces share a common clock source. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%HMM_ASYNC-3-UNKNOWN_MESSAGE: Received unknown message [hex] at mail offset [dec]
from modem [dec]/[dec].
Explanation An unidentified message has been received from the modem. This condition is a
symptom of running an incompatible version of modem firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HMM_ASYNC-3-UNKNOWNPLATFORM: Unknown Platform type to support HMM Network Module
Explanation The network module is not compatible with the current platform into which it is plugged.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
HOOD Messages
The following are LAN controller 100VG-AnyLAN interface error messages.
Error Message
%HOOD-3-BADUNIT: Bad unit number [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%HOOD-5-CABLEERR: Unit [dec], HP100VG, cable error. Training failed
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%HOOD-5-COLL: Unit [dec], excessive collisions
Recommended Action If the transceiver appears to be properly terminated, repair or replace the router.
Error Message
%HOOD-5-LOSTCARR: Unit [dec], lost carrier. Transceiver problem?
Error Message
%HOOD-5-NOCABLE: Unit [dec], HP100VG, no tone detected. Check cable, hub
Recommended Action If this message recurs and either the cable or the hub appears to function, repair
or replace the router module.
HP100VG Messages
The following are 100VG-AnyLAN port adapter driver error messages.
Error Message
%HP100VG-1-ACCESS: [chars] access to network denied
Recommended Action Check the configuration of the hub for Frame Format, Promiscuous, and
Repeater bit to indicate proper configuration.
Error Message
%HP100VG-5-CABLEERR: [chars] training failed
Recommended Action Repair or replace the cable or hub. If either the cable or the hub appear to
function, repair or replace the VG PA interface module.
Error Message
%HP100VG-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Recommended Action Ensure that the 100VG PA is properly seated in the slot. Otherwise, repair or
replace the 100VG PA interface module.
Error Message
%HP100VG-1-DUPMAC: On [chars] LAN segment
Explanation Two VG devices on the same LAN segment have the same MAC address.
Recommended Action Check the router configuration to ensure that no duplicate MAC address is
configured.
Error Message
%HP100VG-1-LANCNF: [chars] configuration not compatible with the network
Explanation The configuration of the router module is not compatible with the network.
Recommended Action Check the configuration of the hub for Frame Format, Promiscuous, and
Repeater bit to indicate proper configuration.
Error Message
%HP100VG-5-LOSTCARR: [chars] cable/hub problem?
Explanation The VG controller has detected that a link to the hub is down because of a cable, hub or
VG controller problem.
Recommended Action Repair or replace the cable or hub. If either the cable or the hub appear to be
functioning, repair or replace the VG PA interface module.
Error Message
%HP100VG-5-NOCABLE: [chars] cable fault; tone not detected
Recommended Action Repair or replace the cable. If the cable appears to be functioning, repair or
replace the VG PA interface module.
Error Message
%HP100VG-3-NOCAM: [chars] hardware CAM device not found
Error Message
%HP100VG-3-NOTHP100VG: Bay [dec] device ID seen as [hex], expected [hex]
Recommended Action Ensure that the 100VG PA device is properly seated in the slot. Otherwise,
repair or replace the 100VG PA interface module.
Error Message
%HP100VG-3-OWNERR: [chars] packet buffer, pak=[hex]
Explanation A software or hardware error has occurred. The HP100VG driver detected that the buffer
ring is in an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HP100VG-1-TRAINFAIL: [chars] unable to login to the hub
Recommended Action Take action based on the error messages that follow this message.
HTSP Messages
The following are analog voice hardware adaptation layer software error messages.
Error Message
%HTSP-3-CAPABILITYMISMATCH: voice port [chars]: call connection id [[hex] [hex]
[hex] [hex]]
Explanation The capabilities between the two call legs did not match. The capabilities are negotiated
between call legs for codec, VAD, and fax rates.
Recommended Action Check that the dial peer configuration is appropriate for the interface in
question. Also check that the configuration on the interface is correct.
Error Message
%HTSP-3-DSPALARM: voice port [chars]: status=[hex] message=[hex] text=[chars]
Explanation The DSP has reported a fatal error. All calls on the DSP were dropped, and a DSP reload
was attempted.
Recommended Action Verify that the DSP reloaded properly by attempting to place a call on the
specified voice port. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HTSP-3-NOEVENT: no free event structure available from [chars] for DSP message
Explanation No event structures were remaining in the system pools to alert the router of a voice or
signaling event.
Recommended Action Check that the voice port for which the event was reported is still operational.
If it is not still operational, clear the voice port.
Error Message
%HTSP-3-TRUNKNOTSUPPORTED: voice port [chars]: Ground Start trunking not supported
Explanation The specified voice port does not support the connection trunk command when ground
start signaling is configured. Trunking mode on this voice is supported when loop-start signaling is
used.
Recommended Action Shut down the voice port, remove the connection trunk or signal ground-start
command from the voice port configuration, and restart (unshut) the voice port.
Error Message
%HTSP-5-UPDOWN: Trunk port(channel) [[chars]] is [chars]
HUB Messages
The following are Cisco Ethernet hub error messages.
Error Message
%HUB-1-BADHUB: Invalid hub type [dec] and number [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HUB-1-BADUNIT: Bad port number [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HUB-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The system has detected that there is not enough memory for the hub initialization.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%HUB-1-READERR: Read op [dec] not allowed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%HUB-1-WRITEERR: Write op [dec] not allowed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
HW_VPN Messages
The following are Encryption Advanced Interface Module (EAIM) error messages. EAIM is a hardware
accelerator for IPSec encryption services.
Error Message
%HW_VPN-1-BADMEMSIZE: [chars]: Invalid Amount of RAM for PA ID, memsize = [hex]
Error Message
%HW_VPN-1-BADTYPE: This Encryption AIM type not supported on this router platform
Explanation An EAIM that is not supported on this router platform has been installed. Different
EAIMs are supported by each router platform.
Recommended Action Remove the EAIM and install an EAIM that is compatible with this router.
Error Message
%HW_VPN-1-BUSY: Encryption AIM busy
Explanation The EAIM cannot perform the requested command because it is busy executing another
command.
Recommended Action Wait until the current command has completed. If the current command does not
complete in a reasonable amount of time, the EAIM is defective. Replace the EAIM.
Error Message
%HW_VPN-1-CMDERR: [chars]: Command [hex] failed with status [hex]
Explanation The EAIM has responded that the current requested command contains an error, and the
command has failed. The details of the failure depend upon the circumstances, but it is likely that the
EAIM is defective and should be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. The EAIM will most likely need to be replaced.
Error Message
%HW_VPN-1-CMDTIMEOUT: [chars]: Timeout on reply to command to Encryption AIM
Explanation The EAIM has not responded to the current requested command in a reasonable amount
of time. The EAIM is faulty and should be replaced.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. The EAIM will most likely need to be replaced.
Error Message
%HW_VPN-1-DEVID: EAIM: Invalid PCI device ID: [int]
Explanation The identity of the EAIM device on the router bus is invalid.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. The EAIM will need to be replaced.
Error Message
%HW_VPN-1-DEVINIT: EAIM: Device Initialization failure
Error Message
%HW_VPN-6-DISABLED: [chars]: disabled
Error Message
%HW_VPN-1-ELMERREV: AIM in slot [int] not supported by this HW revision.
Explanation The revision level of the C2600 PLD does not support EAIM. The PLD needs to be
upgraded to a later version of software.
Recommended Action Upgrade the PLD software to a later version that supports EAIM.
Error Message
%HW_VPN-1-HELLOERR: [chars]: EAIM responded incorrectly to hello: received [hex]
expected [hex]
Explanation The EAIM should have echoed back the data that was sent to it via a command. Instead
of receiving the expected data, the data that is specified in the error message text was received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. The EAIM will most likely need to be replaced.
Error Message
%HW_VPN-1-HPRXERR: [chars]: Packet Encryption/Decryption error, status=[int]
Recommended Action This message may occur during the normal operation of the system, or it may
occur during the transition to a new session key for a security association. In such cases, it may be
ignored. However, if it happens frequently, or is associated with traffic disruption, make a note of the
status value and contact your Cisco technical support representative. The EAIM will most likely need
to be replaced.
Error Message
%HW_VPN-1-INITFAIL: EAIM: Initialization failed at [chars]
Explanation The EAIM device did not reset properly. This condition is indicative of a hardware
failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. The EAIM will need to be replaced.
Error Message
%HW_VPN-1-LPRXERR: [chars]: Key management error, cmd=[hex] status=[hex]
Explanation An unexpected error has occurred during the execution of a key management command
by the EAIM.
Recommended Action Make a note of the status value and contact your Cisco technical support
representative. The EAIM will most likely need to be replaced.
Error Message
%HW_VPN-6-MULTDEV: Cannot support more than one Encryption AIMs
Explanation A second EAIM was discovered in the system. The Encryption AIM software supports
only a single EAIM. All other EAIMs installed will be ignored.
Recommended Action Remove one of the EAIMs that is installed in your system.
Error Message
%HW_VPN-1-NOHW: Encryption AIM not present in system
Explanation The user entered a command that involves an EAIM, but no EAIM is present in the
system.
Recommended Action Do not enter EAIM commands unless an EAIM is present. If an EAIM is
installed, replace the EAIM.
Error Message
%HW_VPN-1-POSTFAIL: [chars]: Power On Self Test failed, alert status = [hex]
Error Message
%HW_VPN-6-STARTUP: [chars]: starting up
Error Message
%HW_VPN-1-UNEXPCMD: [chars]: Invalid command reply: expected [hex] received
0x[chars]
Explanation A command was sent to the EAIM, and its replay contained an unexpected reply code.
The details of the failure depend upon the circumstances, but in all likelihood the Encryption AIM is
faulty and should be replaced.
Recommended Action Make a note of the error message and contact your Cisco technical support
representative. The EAIM will most likely need to be replaced.
I82543 Messages
The following are Intel 82543 Ethernet/Fast Ethernet/Gigabit Ethernet controller error messages.
Error Message
%I82543-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation A possible hardware error has occurred that resulted in too few GE interfaces being
discovered.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%I82543-3-ERRINT: [chars], error interrupt, csr_STATUS=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%I82543-1-INITFAIL_NOMEM: [chars], initialization failed, no buffer memory
Explanation The Ethernet port initialization has failed because of insufficient memory.
Recommended Action Upgrade the affected PA with a larger memory model. If this message recurs,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%I82543-5-LOSTCARR: [chars] cable/transceiver problem?
Explanation The Ethernet port has detected a link failure. The Ethernet port is no longer receiving
signals from the LAN. This condition can be caused by disconnected Ethernet cabling, a transceiver
(GBIC) failure, or a remote end that has been shut down.
Recommended Action Check your Ethernet wiring and port adapter. If this message recurs, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%I82543-2-NOISL: Interface [chars] does not support ISL
Error Message
%I82543-3-NOTI82543: PA bay [int], device number [int]: unknown device ([hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%I82543-3-TOOBIG: [chars], packet too big ([dec]), from [enet]
Explanation The interface has detected a packet that is a larger size than the size that has been defined
by the MTU.
Recommended Action Check the MTU setting of the other station. No action is required.
IBM2692 Messages
The following are IBM Token Ring chipset error messages.
Error Message
%IBM2692-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation One of the interface controller devices on the module did not initialize properly.
Recommended Action Power down, reinsert the network module, and reboot the system. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IBM2692-1-LL_QUEUE_OVERFLOW: IBM2692 ([dec]/[dec]), LL queue overflow.
Explanation A packet buffer queue has overflowed and a packet was lost, probably because of traffic
congestion.
Recommended Action A small number of queue overflows might not be a cause for concern. Reducing
the load on the router or installing a higher performance router should alleviate queue overflows.
Error Message
%IBM2692-1-NOPCIMEMORY: [chars] [chars] creation failed
Explanation The router or access server could not allocate memory for the specified descriptors.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IBM2692-1-OLDREV: Bay [dec] port adapter requires Rev 2 CPU
Explanation The Token Ring PCI Port Adapter driver depends on the capabilities of the Revision 2
processor.
Error Message
%IBM2692-1-SRBQ_OVERFLOW: Queue size on [chars] exceeded [dec]
Explanation The maximum number of commands that can be queued to the Token Ring port has been
exceeded. Normally, such a problem is temporary, depending on transient peak loads within the
system.
ICC Messages
The following are Inter-Card Communication (ICC) error messages.
Error Message
%ICC-4-COMM: Communication failure occurred while [chars]
Explanation A communication failure has occurred between the specified card and another card in the
system.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ICC-4-CONSISTENCY: Internal consistency check: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ICC-4-HEARTBEAT: Card [dec] failed to respond to heartbeat
Explanation A communication failure between the primary and the specified line card has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ICC-2-NOMEM: No memory available for [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
IDMGR Messages
The following are ID manager error messages.
Error Message
%IDMGR-3-INTERRUPT: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDMGR-3-INVALID_ID: bad id in [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDMGR-3-MALLOC_FAILURE: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IDS Messages
The following are IP datagram subsystem (IDS) error messages.
Error Message
%IDS-4-ICMP_ECHO_REPLY_SIG: Sig:2000:ICMP Echo Reply - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 0 (Echo Reply). This condition is extremely common as
a part of network traffic; however, suspicion should be aroused when a large number of these packets
are found on the network.
Recommended Action If no legitimate reason for this traffic can be identified, perform prudent security
measures and, if necessary, block the host that sent this datagram.
Error Message
%IDS-4-ICMP_ECHO_SIG: Sig:2004:ICMP Echo Request - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 8 (Echo Request). This type of datagram is commonly
used to perform reconnaissance sweeps. The ICMP Echo Request is issued by the source to determine
if the destination is “alive.” When the destination receives the request, it will reply with an ICMP
Echo Reply. This request and reply pair is most commonly implemented via the ping utility. Many
network management tools use this utility or some derivative of it, and this condition is extremely
common as a part of network traffic. However, suspicion should be aroused when a large number of
these packets are found on the network.
Recommended Action If no legitimate reason for this traffic can be identified, perform prudent security
measures and, if necessary, block the host that sent this datagram.
Error Message
%IDS-4-ICMP_FRAGMENT_SIG: Sig:2150:Fragmented ICMP Traffic - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and either the more fragments flag set to 1 (ICMP) or an offset has been indicated in the offset field.
IP datagrams may be fragmented normally as they are transported across the network, but ICMP is
rarely fragmented. The traffic should be investigated.
Recommended Action If no legitimate reason for the fragmentation can be found and, especially, if the
packets seem to be originating from a single source, perform prudent security measures and, if
necessary, block the host that sent this datagram.
Error Message
%IDS-4-ICMP_INFO_REPLY_SIG: Sig:2010:ICMP Information Reply - from [IP_address]
to [IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 16 (ICMP Information Reply). No known exploit exists.
This datagram type is obsolete and should not be encountered.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this datagram. If the source of
this datagram is legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-ICMP_INFO_SIG: Sig:2009:ICMP Information Request - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 15 (Information Request). This datagram type is obsolete
and should not be encountered.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this datagram. If the source of
this datagram is legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-ICMP_MASK_REPLY_SIG: Sig:2012:ICMP Address Mask Reply - from [IP_address]
to [IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 18 (Address Mask Reply). No known exploits incorporate
this option. The ICMP Address Mask Request and Reply pair can be used to determine the subnet
mask used on the network. When the requesting system issues the Address Mask Request bound for
a destination, the destination system responds with an Address Mask Reply message. This condition
can sometimes be a part of normal network traffic, but is uncommon on most networks. Suspicion
should be aroused when a large number of these packets are found on the network.
Recommended Action If no legitimate reason for the traffic can be found and, especially, if the packets
seem to be originating from a single source, perform prudent security measures and, if necessary,
block the host that sent this datagram.
Error Message
%IDS-4-ICMP_MASK_SIG: Sig:2011:ICMP Address Mask Request - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 17 (Address Mask Request). ICMP Address Mask
Requests could be used to perform reconnaissance sweeps of networks. The ICMP Address Mask
Request and Reply pair can be used to determine the subnet mask used on the network. When the
requesting system issues the Address Mask Request bound for a destination, the destination system
responds with an Address Mask Reply message. This condition can sometimes be a part of normal
network traffic, but is uncommon on most networks. Suspicion should be aroused when a large
number of these packets are found on the network.
Recommended Action If no legitimate reason for the traffic can be found, perform prudent security
measures and, if necessary, block the host that sent this datagram.
Error Message
%IDS-4-ICMP_PARAMPROB_SIG: Sig:2006:ICMP Parameter Problem on Datagram - from
[IP_address] to [IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 12 (Parameter Problem on Datagram). No known exploits
incorporate this option. ICMP Parameter Problem datagrams are issued when a router has had to drop
a malformed datagram. This condition is a normal and necessary type of network traffic; however,
large numbers of this datagram type on the network can be indicative of network difficulties or hostile
actions.
Recommended Action If no network problems can be identified to account for the traffic, perform
prudent security measures and, if necessary, block the host that sent this datagram.
Error Message
%IDS-4-ICMP_PING_OF_DEATH_SIG: Sig:2154:ICMP Ping of Death Attack - from
[IP_address] to [IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1(ICMP),
the Last Fragment bit is set, and (IP offset * 8) + (IP data length) is greater than 65535. In other
words, the IP offset (which represents the starting position of this fragment in the original packet,
and which is byte units) plus the rest of the packet is greater than the maximum size for an IP packet.
This condition indicates a denial-of-service attack.
Recommended Action It is likely that the source address has been spoofed, making it ineffective to
block the host that sent this datagram. Copy the error message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IDS-4-ICMP_REDIRECT_SIG: Sig:2003:ICMP Redirect - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 5 (Redirect). The redirect message may be issued from
a router to inform a host of a better route to a requested destination. The host then updates its routing
table to include this route. This method of updating routing tables is an uncommon practice today.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this datagram. If the source of
this datagram is legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-ICMP_SOURCEQUENCH_SIG: Sig:2002:ICMP Source Quench - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 4 (Source Quench). This datagram may be used in
network management to provide congestion control. Large numbers of this datagram type on the
network are indicative of network difficulties or may be indicative of hostile actions. This datagram
may be used in network management to provide congestion control. A source quench packet will be
issued when a router is beginning to lose packets due to the transmission rate of a source. The source
quench is a request to the source to reduce the rate of datagram transmission. This datagram type is
rarely, if ever, seen on networks and some systems do not even support it. Large numbers of this
datagram type on the network are indicative of network difficulties or may be indicative of hostile
actions.
Recommended Action If no network problems can be identified to account for the traffic, perform
prudent security measures to block the host that sent this datagram.
Error Message
%IDS-4-ICMP_TIME_REPLY_SIG: Sig:2008:ICMP Timestamp Reply - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 14 (Timestamp Reply). No known exploits incorporate
this option. The ICMP Timestamp Request and Reply pair can be used to synchronize system clocks
on the network. The requesting system issues the Timestamp Request bound for a destination, and
the destination system responds with a Timestamp Reply message. This condition can sometimes be
a part of normal network traffic, but is uncommon on most networks. Suspicion should be aroused
when a large number of these packets are found on the network.
Recommended Action If no legitimate reason for this traffic can be identified, perform prudent security
measures to block the host that sent this datagram.
Error Message
%IDS-4-ICMP_TIME_SIG: Sig:2007:ICMP Timestamp Request - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 13 (Timestamp Request). ICMP Timestamp Requests
could be used to perform reconnaissance sweeps of networks. No known exploits incorporate this
option. The ICMP Timestamp Request and Reply pair can be used to synchronize system clocks on
the network. The requesting system issues the Timestamp Request bound for a destination, and the
destination system responds with a Timestamp Reply message. This condition is normal as a part of
network traffic, but is uncommon on most networks. Suspicion should be aroused when a large
number of these packets are found on the network.
Recommended Action If no legitimate reason for this traffic can be identified, perform prudent security
measures to block the host that sent this datagram.
Error Message
%IDS-4-ICMP_TIMXCEED_SIG: Sig:2005:ICMP Time Exceeded for a Datagram - from
[IP_address] to [IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 11 (Time Exceeded for a Datagram). No known exploits
incorporate this option. ICMP Time Exceeded datagrams are issued when a router has had to drop a
datagram whose TTL flag has expired. This condition is a normal and necessary type of network
traffic. However, large numbers of this datagram type on the network are indicative of network
difficulties or may be indicative of hostile actions.
Recommended Action If no network problems can be identified to account for the traffic, perform
prudent security measures to block the host that sent this datagram.
Error Message
%IDS-4-ICMP_TOOLARGE_SIG: Sig:2151:Large ICMP Traffic - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with a size greater then 1024 bytes. Although it is
possible to receive ICMP datagrams that have a size greater than 1024 bytes, this condition is a highly
unusual occurrence that warrants investigation.
Recommended Action If no legitimate reason for the large packet size can be found and, especially, if
the packets seem to be originating from a single source, perform prudent security measures to block
the host that sent this datagram.
Error Message
%IDS-4-ICMP_UNREACH_SIG: 2001:ICMP Host Unreachable - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field of the IP header set to 1 (ICMP)
and the type field in the ICMP header set to 3 (Host Unreachable). This type of datagram is the
common response provided to a client when there is no path available to the requested host and is a
very common type of network traffic. However, large numbers of this datagram type on the network
are indicative of network difficulties or may be indicative of hostile actions.
Recommended Action If no network problems can be identified to account for the traffic, perform
prudent security measures to block the host that sent this datagram.
Error Message
%IDS-4-IPFRAG_ATTACK_SIG: Sig:1100:IP Fragment Attack - from [IP_address] to
[IP_address]
Explanation Any IP datagram has been received with the “more fragments” flag set to 1 or if there is
an offset indicated in the offset field.
Recommended Action IP datagrams may be fragmented normally when they are transported across the
network. This condition is common, but is unusual enough that the traffic should be investigated,
especially if the network is protected by a packet-filtering firewall.
Error Message
%IDS-4-IP_IMPOSSIBLE_SIG: Sig:1102:Impossible IP Packet - from [IP_address] to
[IP_address]
Explanation An IP packet has arrived with a source address that is the same as the destination address.
This message will detect the so-called Land Attack.
Error Message
%IDS-4-IPOPT_LSRR_SIG: Sig:1004:IP options-Loose Source Route - from [IP_address]
to [IP_address]
Explanation An IP datagram has been received in which the IP option list for the datagram includes
option 3 (Loose Source Route). This option may be misused to defeat authentication mechanisms that
rely on IP addresses as their basis for trust relationships. Although network troubleshooting may
require the legitimate use of this feature, this type of traffic is rarely, if ever, noted and should make
up much less than 1 percent of network traffic.
Recommended Action Small amounts of source routed traffic probably indicate that a network problem
is being investigated. Large amounts of source routed traffic is more suspicious and and a thorough
investigation of the source and reason should be performed.
Error Message
%IDS-4-IPOPT_RR_SIG: Sig:1001:IP options-Record Packet Route - from [IP_address]
to [IP_address]
Explanation An IP datagram has been received with an IP option list that contains one or more options
that perform various network management or debugging tasks. This alarm may indicate that a
reconnaissance attack is in progress against your network. Although network troubleshooting may
require the legitimate use of this feature, this is unusual traffic that should be investigated.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-IPOPT_SATID_SIG: Sig:1005:IP options-SATNET ID - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received in which the IP option list for the datagram includes
option 8 (SATNET stream identifier). No known exploit exists. This option is obsolete and should
not be encountered.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-IPOPTS_BAD_SIG: Sig:1000:Bad IP Option List - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received in which the list of IP options in the IP datagram
header is incomplete or malformed. No known exploits purposely incorporate this option. There is
no legitimate use for malformed datagrams. This malformed datagram may indicate systems that are
experiencing problems with their kernel or NIC. This condition is indicative of unusual traffic and
warrants investigation.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-IPOPT_SECURITY_SIG: Sig:1003:IP options-Provide s,c,h,tcc - from
[IP_address] to [IP_address]
Explanation An IP datagram has been received in which the IP option list for the datagram includes
option 2. No known exploit exists. This message appears if IP security options have been
implemented on your network. However, these options are rarely, if ever, implemented.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-IPOPT_SSRR_SIG: Sig:1006:IP options-Strict Source Route - from
[IP_address] to [IP_address]
Explanation An IP datagram has been received in which the IP option list for the datagram includes
option 2 (Strict Source Routing). This option may be misused to defeat authentication mechanisms
that rely on IP addresses as their basis for trust relationships. Although network troubleshooting may
require the legitimate use of this feature, this type of traffic is rarely, if ever, noted and should make
up much less than 1 percent of network traffic.
Recommended Action Small amounts of source routed traffic probably indicates a network problem
that is being investigated. Large amounts of source routed traffic is more suspicious, and the source
of, and reason for, this datagram should be investigated.
Error Message
%IDS-4-IPOPT_TS_SIG: Sig:1002:IP options-TimeStamp - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received in which the IP option list for the datagram includes
option 4 (Timestamp). This alarm indicates that a reconnaissance attack may be in progress against
your network. Although network troubleshooting may require the legitimate use of this feature, this
is unusual traffic and should be investigated.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-IP_UNKNOWN_PROTO_SIG: Sig:1101:Unknown IP Protocol - from [IP_address] to
[IP_address]
Explanation An IP datagram has been received with the protocol field set to 101 or greater. The use
of these protocol types is highly unusual and should be investigated.
Recommended Action When nonspecific network traffic of this type is encountered, perform prudent
security measures to block or disallow the source of the datagram. If the source of this datagram is
legitimate, the source of the datagram will identify itself.
Error Message
%IDS-4-LOST_CONNECT: Connection to HostID:[int] OrgID:[int]
Explanation A connection has been dropped, but there was no previous connection. Locally
developed protocols that use these protocol types will trigger this message. The use of these protocol
types is highly unusual and should be investigated.
Recommended Action IDS cannot communicate with the Director. Check the connectivity to the
Director and check the post office configuration on both the router and the Director.
Error Message
%IDS-4-RPC_CALLIT_REQUEST: Sig:6103:Proxied RPC Request - from [IP_address] to
[IP_address]
Explanation A proxied RPC request has been sent to the portmapper of a target host.
Recommended Action If this procedure is allowed on your network, users who employ it will trigger
this message. This condition may be a serious attempt at gaining unauthorized access. If the source
of the attempt is not within your network, it should be blocked.
Error Message
%IDS-4-RPC_DUMP_REQUEST: Sig:6102:RPC Dump - from [IP_address] to [IP_address]
Explanation An RPC dump request has been issued to a target host. This is a common procedure
performed by many system administrators and wary users to determine which RPC services are being
offered. Executing this procedure is most likely due to curiosity on the part of a novice user or due
to a system administrator performing system maintenance.
Recommended Action If upon investigation no valid user can be associated with this event, perform
prudent security measures to block the source of this RPC dump request.
Error Message
%IDS-4-RPC_PORTREQ_MOUNTD: Sig:6155:RPC mountd Portmap Request - from
[IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the mount daemon (mountd) port. If this
procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_REXD: Sig:6175: RPC rexd Portmap Request - from [IP_address]
to [IP_address]
Explanation A request has been made to the portmapper for the remote execution daemon (rexd) port.
The remote execution daemon is the server responsible for remote program execution. This condition
may indicate an attempt to gain unauthorized access to system resources. If this procedure is allowed
on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_YPBIND: Sig:6151:RPC ypbind Portmap Request - from
[IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the YP bind daemon (ypbind) port. If this
procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_YPPASSWDD: Sig:6152:RPC ypbind yppasswdd Portmap Request -
from [IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the YP password daemon (yppasswdd)
port. If this procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_YPSERV: Sig:6150:RPC ypserv Portmap Request - from
[IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the YP server daemon (ypserv) port. If
this procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_YPUPDATED: Sig:6153:RPC ypupdated Portmap Request - from
[IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the YP update daemon (ypupdated) port.
If this procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_PORTREQ_YPXFRD: Sig:6154:RPC ypxfrd Portmap Request - from
[IP_address] to [IP_address]
Explanation A request has been made to the portmapper for the YP transfer daemon (ypxfrd) port. If
this procedure is allowed on your network, users who employ it will trigger this message.
Recommended Action This request may be a serious attempt to gain unauthorized access. If the source
of the attempt is not within your network, block the source of this request.
Error Message
%IDS-4-RPC_REXD_REQUEST: Sig:6180:RPC rexd Attempt - from [IP_address] to
[IP_address]
Explanation A call to the rexd program has been made. The remote execution daemon is the server
responsible for remote program execution. This procedure may be indicative of an attempt to gain
unauthorized access to system resources. Even if this service is being used legitimately, this alarm
will occur.
Recommended Action For security purposes, this service should not be used.
Error Message
%IDS-4-RPC_SET_REQUEST: Sig:6100:RPC Port Registration - from [IP_address] to
[IP_address]
Explanation Attempts have been made to register new RPC services on a target host. No benign
triggers exist for this message.
Recommended Action Perform prudent security practices and block the source of this attempt.
Error Message
%IDS-4-RPC_STATD_OVFLW: Sig:6190:statd Buffer Overflow - from [IP_address] to
[IP_address]
Error Message
%IDS-4-RPC_UNSET_REQUEST: Sig:6101:RPC Port Unregistration - from [IP_address] to
[IP_address]
Explanation Attempts have been made to unregister new RPC services on a target host. No benign
triggers exist for this message.
Recommended Action Perform prudent security practices and block the source of this attempt.
Error Message
%IDS-4-STR_MATCH_SIG: Sig:8000:FTP Retrieve Password File - from [IP_address] to
[IP_address]
Explanation The string “passwd” has been issued during an FTP session. Although system
administrators might use this service to update system files, issuing the string “passwd” on a regular
basis is a high security risk and should be avoided. No other benign triggers exist for this message.
Recommended Action If, after investigation, the alarm was not generated by a system administrator,
perform prudent security practices and block the source of the string.
Error Message
%IDS-4-TCP_FIN_ONLY_SIG: Sig:3042:TCP - FIN bit with no ACK bit in flags - from
[IP_address] to [IP_address]
Explanation A TCP packet has been received with the FIN bit set but with no ACK bit set in the flags
field. There is no legitimate use for malformed TCP datagrams. This condition is indicative of
unusual network traffic and warrants investigation. Hacker tools will generate TCP packets with the
FIN bit set but with no ACK bit set in the flags field in an attempt to elude intrusion detection.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this TCP packet. If the source of
this packet is legitimate, the source of the packet will identify itself.
Error Message
%IDS-4-TCP_FTP_CWDROOT_SIG: Sig:3152:FTP CWD ~root - from [IP_address] to
[IP_address]
Explanation A user has attempted to execute the cwd ~root command. There is no known reason why
this command should ever be executed.
Recommended Action If this message is triggered from a source outside of your network perform
prudent security practices and block the source of the request.
Error Message
%IDS-4-TCP_FTP_PORT_BADADDR_SIG: Sig:3153:FTP Improper Address Specified - from
[IP_address] to [IP_address]
Explanation A port command has been issued with an address that is not the same as the requesting
host.
Error Message
%IDS-4-TCP_FTP_PORT_BADPORT_SIG: Sig:3154:FTP Improper Port Specified - from
[IP_address] to [IP_address]
Explanation A port command has been issued with a data port specified that is less than 1024 bytes
or greater than 65535 bytes.
Error Message
%IDS-4-TCP_FTP_SITE_SIG: Sig:3150:FTP Remote Command Execution - from
[IP_address] to [IP_address]
Explanation A user has attempted to execute the FTP site command. The site command allows a user
to execute a limited number of commands via the FTP server on the host machine. No authentication
is required to execute the site command. The commands that may be executed vary from system to
system and on many systems the site command is not implemented.
Recommended Action Disable the site command on the FTP servers, if possible. If this message is
triggered by a source outside of your network, perform prudent security measures and block the
source of this FTP site command.
Error Message
%IDS-4-TCP_FTP_SYST_SIG: Sig:3151:FTP SYST Command Attempt - from [IP_address] to
[IP_address]
Explanation A user has attempted to execute the FTP syst command. The syst command returns the
type of operating system that the FTP server is running. Authentication is not required to execute this
command. The syst command provides information that may be used to refine attack methods. An
FTP from a Linux session will cause the syst message to appear. Some proxies, such as the TIS
Toolkit, issue the syst command as a matter of course.
Recommended Action Use an FTP version that has the syst command disabled.
Error Message
%IDS-4-TCP_MAJORDOMO_EXEC_BUG: Sig:3107:Majordomo Execute Attack - from
[IP_address] to [IP_address]
Explanation Because of a bug in the Majordomo program, a remote user has attempted to execute
arbitrary commands at the privilege level of the server.
Recommended Action Perform prudent security measures and block the source of this attempt.
Error Message
%IDS-4-TCP_NO_FLAGS_SIG: Sig:3040:TCP - No bits set in flags - from [IP_address]
to [IP_address]
Explanation A TCP packet has been received with no bits set in the flags field. Hacker tools will
generate TCP packets with no bits set in the flags field in an attempt to elude intrusion detection.
There is no legitimate use for malformed TCP datagrams. This is unusual traffic and warrants an
investigation.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this TCP packet. If the source of
this packet is legitimate, the source of the packet will identify itself.
Error Message
%IDS-4-TCP_SENDMAIL_BAD_FROM_SIG: Sig:3102:Sendmail Invalid Sender - from
[IP_address] to [IP_address]
Explanation An e-mail message with a pipe (|) symbol in the From: field has been received. The
presence of a pipe (|) in the From: field is a very serious indication that your network may be under
attack.
Recommended Action Immediately block the source of the e-mail message. For security reasons, users
should not be allowed to execute programs via e-mail servers.
Error Message
%IDS-4-TCP_SENDMAIL_BAD_TO_SIG: Sig:3101:Sendmail Invalid Recipient - from
[IP_address] to [IP_address]
Explanation An e-mail message with a pipe (|) symbol in the recipient field has been received. The
presence of a pipe (|) in the recipient field is a very serious indication that your network may be under
attack.
Recommended Action Immediately block the source of the e-mail message. For security reasons, users
should not be allowed to execute programs via e-mail servers.
Error Message
%IDS-4-TCP_SENDMAIL_BOUNCE_SIG: Sig:3100:Smail Attack - from [IP_address] to
[IP_address]
Explanation A very common “smail” attack against e-mail servers has occurred. This attack attempts
to cause e-mail servers to execute programs on behalf of the attacker. This is a very serious indication
that your network may be under attack.
Recommended Action Immediately block the source of the e-mail message. For security reasons, users
should not be allowed to execute programs via e-mail servers.
Error Message
%IDS-4-TCP_SENDMAIL_DECODE: Sig:3105:Sendmail Decode Alias - from [IP_address] to
[IP_address]
Explanation An e-mail message with “: decode@” in the header has been received. The decode alias
is used to uudecode files and is primarily implemented as a convenience for system administration.
If the decode alias is allowed to uudecode files, users who send e-mail to the alias will cause this
message to appear.
Recommended Action For security purposes, the decode alias should not be allowed to uudecode files,
and the service should be disabled. It is recommended that you block any hosts that attempt to send
e-mail to this alias, especially if they are outside of your network.
Error Message
%IDS-4-TCP_SENDMAIL_INVALID_COMMAND: Invalid SMTP command - from [IP_address] to
[IP_address]
Explanation An invalid SMTP command in the SMTP connection has been entered. A suspicious
violation that may be an attack to the mail server system has been detected.
Error Message
%IDS-4-TCP_SENDMAIL_OLD_SIG: Sig:3104:Archaic Sendmail Attacks - from
[IP_address] to [IP_address]
Explanation The wiz or debug command has been sent to the SMTP port. There is no reason for this
type of traffic to be seen on modern networks.
Recommended Action Although there is little chance that there will be any adverse effects from
someone attempting these old hacker commands, perform prudent security practices and block the
source of this attempt.
Error Message
%IDS-4-TCP_SENDMAIL_SPAM_SIG: Sig:3106:Excessive Rcpt to: (SPAM) - from
[IP_address] to [IP_address]
Explanation An excessive number of “RCPT TO:” fields in the header of e-mail messages have been
received. Some types of mailing list software may trigger this message.
Error Message
%IDS-4-TCP_SENDMAIL_VRFY_SIG: Sig:3103:Sendmail Reconnaissance - from
[IP_address] to [IP_address]
Explanation The expn or vrfy command has been issued to the SMTP port. These commands are
commonly used to verify that a user e-mail account exists on the server or to expand an alias to
determine who the actual recipients of a message may be. Users that use the expn and vrfy functions
for legitimate purposes will trigger this message. The information that can be obtained from the expn
and vrfy commands is useful, but not dangerous on its own.
Error Message
%IDS-4-TCP_SYN_ATTACK_SIG: Sig:3050:Half-Open Syn Flood - from [IP_address] to
[IP_address]
Explanation The number of half-open TCP connections has exceeded the high-water mark or the one
minute high-rate mark. There are no known sources that would legitimately generate this traffic
pattern. This condition may indicate some type of network problem and should be investigated.
Recommended Action To avoid depletion of your network resources, it is recommended that you block
the source during the course of the investigation. If no network problems are discovered, perform
prudent security practices and permanently block the host.
Error Message
%IDS-4-TCP_SYN_FIN_SIG: Sig:3041:TCP - SYN and FIN bits set - from [IP_address]
to [IP_address]
Explanation A TCP packet has been received with both the SYN and FIN bits set in the flags field.
Hacker tools will generate TCP packets with the SYN and FIN bits set in the flags field in an attempt
to elude intrusion detection. There is no legitimate use for malformed TCP datagrams. This condition
is indicative of unusual traffic and warrants an investigation.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this TCP packet. If the source of
this packet is legitimate, the source of the packet will identify itself.
Error Message
%IDS-4-UDP_BOMB_SIG: Sig:4050:UDP Bomb - from [IP_address] to [IP_address]
Explanation The specified UDP length is less than the specified IP length. This malformed packet
type is associated with a denial-of-service attempt. There is no legitimate use for malformed
datagrams. This message may be indicative of systems that are experiencing problems with their
kernel or NIC. This condition is indicative of unusual traffic and warrants an investigation.
Recommended Action When nonspecific network traffic of this type is encountered, the best action
from a security perspective is to block or disallow the host that sent this packet. If the source of this
packet is legitimate, the source of the packet will identify itself.
Error Message
%IDS-4-UDP_TFTP_PASSWD_SIG: Sig:4100:Tftp Passwd File - from [IP_address] to
[IP_address]
Explanation A user has attempted to use TFTP to obtain a password file. System administrators might
use this service to update system files. Using TFTP to update system files on a regular basis is a high
security risk and should be avoided. No other benign triggers exist for this message.
Recommended Action If, after investigation, the alarm was not generated by a system administrator,
perform prudent security practices and block the source of this attempt.
IDTATM25 Messages
The following are Integrated Digital Terminal (IDT) ATM25 network module error messages.
Error Message
%IDTATM25-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-FAILSETUPVC: Interface [chars], Failed to setup vc [dec] (Cause:
[chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-FAILTEARDOWNVC: Interface [chars], Failed to down vc [dec] (Cause:
[chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-1-INITFAIL: IDTATM25([dec]/[dec]), Init failed, CSR[dec]=[hex].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-NOTIDTATM25: Device reported [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-RXLOSTSYNC: IDB= [chars], RX lost sync, Interface reset
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-TXHANG: IDB= [chars], TX hang, Interface reset
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-6-TXLIMIT: ATM transmit bandwidth is limited to smallest shaped value.
Explanation The ATM transmit bandwidth is limited to the smallest shaped value. Any PVC
configured with traffic shaping will limit the entire ATM interface to not exceed the bandwidth of
any traffic shaped PVC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IDTATM25-3-UNSUPPORTED: Interface [chars], [chars] not supported
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IF Messages
The following are Interface error messages.
Error Message
%IF-3-IDB_LIST_BAD_REF_COUNT: A bad reference count was encountered in an idb list
element.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IFS Messages
The following are Cisco IOS file system error messages.
Error Message
%IFS-4-FILEMAX: Failed to open [chars], maximum open files [dec])
Explanation The router has reached the maximum number of files that may be open at one time.
Recommended Action Close some files and try the operation again. If this messages recurs, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%IFS-3-FS_CREATE_FAIL: Failed to create [chars] file system, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IFS-3-FS_CREATE_FAIL2: Failed to create [chars] simple file system, [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IFS-3-FSDUP: Failed to add [chars], filesystem prefix exists
Explanation A file system could not be added because another file system exists with the same name.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IFS-3-FSMAX: Failed to add [chars], maximum filesystems [dec]
Explanation The router has reached the maximum number of file systems that can be supported at one
time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IFS-3-FS_MISSING_FUNCTIONS: ’[chars]’ file system missing required functions,
not created
Explanation Some file systems require a certain set of functions to be present in order to be usable.
This file system does not support all the mandatory functionality.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IGRP Messages
The following are Interior Gateway Routing Protocol (IGRP) error messages.
Error Message
%IGRP-3-NOSOCKET: Unable to open socket for AS [dec]
Explanation The requested operation could not be accomplished because of insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
ILACC Messages
The following are ILACC driver error messages.
Error Message
%ILACC-4-BABBLE: Unit [dec], babble error, csr0 = [hex]
Recommended Action Determine whether the malfunction stems from a software or hardware error by
turning off all fast switching. Error messages showing that the packet is too large for the link indicate
a software error at a high level. Copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information. Receiving no error messages indicates a hardware error. Repair or replace
the controller.
Error Message
%ILACC-3-BADUNIT: Bad unit number [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%ILACC-5-COLL: Unit [dec], excessive collisions. TDR=[dec]
Explanation An Ethernet cable is broken or is not terminated, or the transceiver is unplugged. The
TDR counter is an internal ILACC counter that counts the time (in ticks of 100 ns each) from the start
of the transmission to the occurrence of a collision. Because a transmission travels about 35 feet per
tick, this value is useful to determine the approximate distance to a cable fault.
Recommended Action If the transceiver appears to be properly terminated, repair or replace the
Ethernet interface card.
Error Message
%ILACC-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Error Message
%ILACC-5-LATECOLL: Unit [dec], late collision error
Error Message
%ILACC-5-LOSTCARR: Unit [dec], lost carrier. Transceiver problem?
Error Message
%ILACC-1-MEMERR: Unit [dec], memory error, csr[dec]=[hex]
Error Message
%ILACC-3-OWNERR: Unit [dec], buffer ownership error, pak = [hex]
Error Message
%ILACC-3-SPURIDON: Unit [dec], spurious IDON interrupt, csr[dec]=[hex]
Error Message
%ILACC-3-UNDERFLO: Unit [dec], underflow error
Explanation The Ethernet hardware is requesting data faster than the system can supply it. This
condition might indicate that the system is at the limit of its performance.
Recommended Action A small number of underflows might not be a cause for concern. You can
monitor underflows with the show interface command. Reducing the load on the router or installing
a higher-performance router should alleviate this problem.
IMA Messages
The following are inverse multiplexing over ATM (IMA) error messages.
Error Message
%IMA-5-ACTIVE_LINK_CHANGE: IMA Group [chars] now has [dec] active links, active
link bitmap is [hex].
Explanation Active links were added or removed from the group; thereby changing its bandwidth.
Error Message
%IMA-1-BAD_CMD: Command opcode [hex] on channel [dec] on slot [dec] was rejected.
Explanation The IMA firmware has rejected the command because of the current protocol state of the
interface, or the opcode is undefined.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-4-CLOCK_MODE_COMMON_DELAYED: Link [dec] will become the common transmit clock
once it is added to group [chars]
Explanation The link configured as the common transmit clock is not a member of the group, so it
cannot provide the clock. The group will use a common transmit clock that is automatically chosen
from one of the other active links.
Error Message
%IMA-1-DISCOVER: The Network Module in slot [dec] did not initialize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-DOWNLOAD_FAILED: Download of [chars] to failed to at [hex] on IMA Network
Module in slot [dec].
Explanation An error occurred during the download of firmware to the IMA network module.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-FPGA_DOWNLOAD_FAIL: FPGA Download on module in slot [dec] failed.
Explanation An error occurred during the download of the FPGA on the IMA network module.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-INVALID_PCI_ID: The Network Module in slot [dec] reports an invalid [chars]
device id of [hex].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-MAILBOX_FULL: The mailbox for channel [dec] on IMA Network Module in slot
[dec] is completely full. Message [dec] was dropped.
Explanation The IMA network module mailboxes are full and cannot accept any more requests.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-NETWORK_PROCESSOR_NOT_READY: Network processor on module in slot [dec]
failed to come up.
Explanation An error has occurred during reset of the IMA network module.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-NO_ATM_CHANNEL_AVAILABLE: Delaying activation of [chars] until a currently
active interface is shutdown.
Explanation The IMA network module can support a maximum of four active interfaces at one time.
Once more than four interfaces have been activated with the no shutdown command, each interface
will wait for an existing interface to be shut down before becoming activated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-5-NO_LINK_MEMBERS: [chars] is using channel [dec] but has no configured
links.
Explanation The IMA interface has been configured as Up, but it has no link members. The IMA
interface cannot become active until active links are added to the group.
Error Message
%IMA-1-NO_MAIL_REPLY: Timed out waiting for a response to command [hex] from slot
[dec].
Explanation The IMA network module has failed to respond with the requested information.
Information to be displayed by requesting an EXEC command or SNMP manager is incomplete. This
is an extremely rare event and should only happen under severe system load.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IMA-1-PCMCIA: The IMA Network Module in slot [dec] is incompatible with the PCMCIA
controller in the router.
Explanation The PCMCIA controller is contains downlevel software and is incompatible with the
specified IMA network module.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-1-PROCESS_NEVER_RECEIVED_MAIL_REPLY: Previous process [dec] never received
mail response from slot [dec].
Explanation The previous process request was terminated before receiving a mail reply.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IMA-1-SHARED_MEMORY_ERROR: Module in slot [dec] had a shared memory error.
Explanation The memory on the network module has failed the power-on diagnostic check.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IMA-4-TEST_LINK_DELAYED: Link [dec] will initiate the test pattern procedure once
its added to group [chars].
Explanation The link chosen to transmit the test pattern is not a member of the group; therefore, the
link cannot transmit the test pattern.
Error Message
%IMA-4-TEST_LINK_STOPPED: Stopping test pattern procedure on group [chars].
Explanation The link transmitting the test pattern has been removed from the group, thereby stopping
the transmission of the test pattern.
INTERFACE_API Messages
The following are error messages for the Binary API for the interface descriptor block.
Error Message
%INTERFACE_API-4-BADPAKINPUT: pak->if_input is not initialized
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%INTERFACE_API-4-BADPAKOUTPUT: pak->if_output is not initialized
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%INTERFACE_API-4-BADPOINTER: Function [chars] detected an invalid [chars] pointer
of [hex], ignoring
Explanation A software error has occurred. This message is displayed when an invalid pointer is
detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, call your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%INTERFACE_API-4-BADSWIDB: [chars] may not be referencing the correct swidb
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%INTERFACE_API-3-NODESTROYSUBBLOCK: The [chars] subblock named [chars] was not
removed
Explanation A software error has occurred. This message is displayed when IDB subblocks cannot be
removed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%INTERFACE_API-1-NOMORESWIDB: No more SWIDB can be allocated, maximum allowed
[dec]
Explanation No more interfaces can be created because the maximum number of SWIDB allowed for
this platform has been reached.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IOCARD Messages
The following are I/O card-specific error messages.
Error Message
%IOCARD-3-IONOT0: IO card discovered in non-zero slot [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IOCARD-3-UNSUPPORTED: [chars] in slot[dec] is not supported on [chars] chassis
Explanation The software has identified and disabled the FE on the I/O card.
IP Messages
The following are IP error messages.
Error Message
%IP-5-ACL: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IP-3-BADIPALIGN: Invalid alignment in packet for IP. [chars]=[hex]
Explanation The packet data structure is misaligned. This condition may result in a small amount of
overhead in processing IP traffic.
Recommended Action Enter the show hardware command and report the output, along with this error
message, to your Cisco technical support representative.
Error Message
%IP-3-BADSROUTE: Improper source route. Length [dec] Ptr [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-4-CLASS: Bad IP address and mask [IP_address][IP_netmask] in class_resolve()
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IP-3-CNTRFULL: IP counter block is full (setting protocol [dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IP-3-DESTHOST: src=[IP_address], dst=[IP_address], NULL desthost
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-4-DUPADDR: Duplicate address [IP_address] on [chars], sourced by [enet]
Error Message
%IP-3-LOOPPAK: Looping packet detected and dropped -\nsrc=[IP_address],
dst=[IP_address], hl=[int], tl=[int], prot=[int], sport=[int], dport=[int]
in=[chars], nexthop=[IP_address], out=[chars]\noptions=[chars]
Explanation A looping packet has been detected. A very common cause is a misconfiguration of an
IP helper address. The helper address should be the same address as that of the server of the intended
service. Putting the address of the router in the helper address causes a routing loop to be created.
Recommended Action Analyze the source and destination address of the looped packets and verify that
the configuration of IP helper addresses in the router is correctly pointing to the right device and is
not pointing to the router itself.
Error Message
%IP-3-STCKYARPOVR: Attempt to overwrite Sticky ARP entry: [IP_address], hw: [enet]
by hw: [enet]\n
Explanation Multiple stations are configured with the same IP in a private VLAN. IP address stealing
might have occurred.
Error Message
%IP-4-UNICASTRPF: IP unicast reverse-path check disabled on [chars]
Explanation Unicast Reverse Path Forwarding, which is invoked by entering the ip verify unicast
reverse-path command, was disabled because CEF was disabled either through configuration or
because of an internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IP-5-WEBINST_COMP: Selected IP address [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-5-WEBINST_KILL: Terminating DNS process
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-5-WEBINST_RESP: Sending DNS response to [IP_address] (request was for
[IP_address])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-5-WEBINST_START: Attempting web install from host [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IP-4-ZERO_ADDR: Zero MAC address for [IP_address] in ARP cache
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
IPA Messages
The following are Intelligent Port Adapter error messages.
Error Message
%IPA-3-INVMBXCMD: [chars]: invalid mailbox command: [hex]
Explanation A subsystem has attempted to register a mailbox command that is out of range.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPA-3-NEVER: bay [[chars]] mailbox response timed out after ([int] + [int])
usecs, mbx=[hex]
Explanation A mailbox command that was sent from the driver to the channel port adapter was not
completed within the expected time limit. As a result of this error, the channel port adapter driver
will reset the port adapter and reload microcode to it.
Recommended Action The reset and reload should rectify the problem. If the problem is not fixed,
reenter the microcode reload command.
If this error recurs, record the output from the following commands to gather data that may help
identify the nature of the error:
show tech
dir slot0:
dir slot1:
show log
If you cannot determine the nature of the error from the error message text or from the output of these
commands, contact your Cisco technical support representative and provide the representative with
the gathered information.
Error Message
%IPA-3-PORTCONN: bay [[int]] failed to establish [chars] connection ([hex])
Explanation An attempt to establish a console or debugger connection with the channel port adapter
has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPA-3-PORTIOKILL: Port IO [chars] process terminating.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPA-3-UKNMBXCMD: [chars]: unknown mailbox command: [hex] [hex] [hex] [hex]
Explanation The channel port adapter has sent a mailbox command that the driver did not expect. This
error may occur if there is a version mismatch between the system image and the microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
IPACCESS Messages
The following are IP security error messages.
Error Message
%IPACCESS-2-NOMEMORY: Alloc fail for acl-config buffer. Disabling distributed mode
on lc
Explanation A buffer could not send access-list configuration to the line cards because memory could
not be allocated to the buffer.
Recommended Action Enter the show chunks command and report the output, along with this error
message, to your Cisco technical support representative.
Error Message
%IPACCESS-2-WRONGREQUEST: Invalid request to allocate chunk of size [dec]
Explanation A request for an ACL chunk was received but was rejected because it was larger than the
maximum size allowed. The maximum size allowed for an ACL chunk is
IPACCESS_LARGE_CHUNK_SZ.
Error Message
%IPACCESS-2-WRONGSIZE: Incorrect length acl ipc xdr of type=[chars] len=[dec]
received
Explanation The RP has sent an ACL configuration message that was the wrong size for the specified
type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPC Messages
The following are interprocess communication (IPC) error messages.
Error Message
%IPC-2-CANT_SEND: Cannot send IPC message: [chars]
Explanation An error has occurred in the IPC slave discovery mechanism. This error might result in
a malfunction in the operation of the IPC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-4-CONSISTENCY: Message failed consistency check: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-3-DELETED: Attempt to delete an IPC message ([hex]) a second time
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status and show ipc queue commands to gather data that may help identify the
nature of the error. If you cannot determine the nature of the error from the error message text or from
the show ipc status and show ipc queue command output, contact your Cisco technical support
representative and provide the representative with the gathered information.
Error Message
%IPC-4-GET_PAK_MSG: Failed for message size=[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-3-GIANT: Request for giant IPC packet denied. Request size = [dec]
Explanation A user has requested a message that is too large for the IPC system.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status command to gather data that may help identify the nature of the error. If
you cannot determine the nature of the error from the error message text or from the show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%IPC-5-INVALID: [chars] [chars]=[hex]
Explanation An IPC message that has an invalid Seat, Port, or Callback was received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-2-INVALSIZE: IPC message received with invalid size(size/type - [dec]/[dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-2-LOCK: Lock done a deleted element
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-3-LOWBUFF: The main IPC message header cache below application reserve count
([dec]).
Explanation The main IPC message header cache has fallen below the application reserve count.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status command to gather data that may help identify the nature of the error. If
you cannot determine the nature of the error from the error message text or from the show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%IPC-2-NO_ACK_HANDLER: No handler for ACK with data.
Explanation A preview function appended data to an acknowledgment at the sender, but there is no
corresponding acknowledgment handler at the receiver.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-3-NOBUFF: The [chars] IPC message header cache has emptied
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status command to gather data that may help identify the nature of the error. If
you cannot determine the nature of the error from the error message text or from the show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%IPC-5-NODELFUNC: Delayed init function not available
Explanation The IPC application cannot be initialized because its initialization function does not
appear in the IPC initialization function list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-2-NODISPATCH: Message for [dec].[dec] has no receive queue or dispatch
routine
Explanation The IPC user has failed to provide any means of handling the received message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc ports command to gather data that may help identify the nature of the error. If
you cannot determine the nature of the error from the error message text or from the show ipc ports
output, contact your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%IPC-2-NOMEM: No memory available for [chars]
Explanation The IPC protocol subsystem could not obtain the memory it needed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-5-NULL: [chars] [chars]=[hex], seq = [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-5-NULLDELFUNC: Passed Null Delayed function to register
Explanation IPC cannot register the NULL function of an application in the IPC initialization
function list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-2-ONINT: Called from interrupt level: [chars]
Explanation The IPC user attempted a prohibited call into IPC while IPC was running on the interrupt
stack.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status command to gather data that may help identify the nature of the error. If
you cannot determine the nature of the error from the error message text or from the show ipc status
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%IPC-5-OUTPUT_FAIL: Num [dec] Func=[hex] Seat: ID=[hex] [chars] Sent [dec] Heard
[dec]
Explanation The IPC output has failed in the function for the given seat with the specified sequence
numbers for sending and receiving.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-2-PRECLOSE: IPC port pre-closure overflow : [hex] : [hex]
Explanation the IPC defer table has overflowed because an application tried to close an IPC port when
there were messages pending in the retransmit queue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-5-QFULL: Q=[hex] [chars] [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-5-SEQ_ERR: [chars] Num [dec] From [hex],[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPC-5-SLAVELOG: VIP-[chars]
Explanation The Cisco IOS software running on a VIP card generated this message. The error
message has been passed up to the RP or RSP for display. This message appears only if the user has
entered the service slave-log global configuration command.
Recommended Action The console will start displaying the log messages generated by the VIP card.
The message generated from the VIP card along with the output generated by entering the show
tech-support command will help to identify the nature of the problem.
Error Message
%IPC-2-TEST: IPC test: [chars]
Recommended Action This message is an IPC test message only. No action is required.
Error Message
%IPC-2-UNLOCK: Unlock done on already unlocked element
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPCGRP Messages
The following are Route Processor interprocess communication error messages.
Error Message
%IPCGRP-3-CARDERR: [chars]
Explanation An IPC card has registered itself to the IPC master twice. The card malfunctioned and
its IPC is not active.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-CMDOP: IPC command [int] (slot[int]/[int]): [chars]
Explanation Operational errors occurred when the IPC was processing a command.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-CREATE_FAIL: [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-EVENTOP: Event [int] from slot[int]: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-EXECCMDMSG: Incorrect msg size (size=[int])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-INVNUM: [chars] ([int])
Explanation The IPC application tried to send a message that was larger than IPC could handle. The
message was not transmitted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-MSGERR: [chars] ([int])
Explanation The slave IPC cannot register with the master and therefore cannot exchange messages
with the master.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-NBLKCMD: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-NOHWIDB: Cannot find hwidb for interface([int]/[int])
Explanation An interface identifier does not exist for the interface addressed by the corresponding
IPC message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-NULLMSG: Null [chars] ipc message
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-NULLREXECCMD: Received empty ipc rexec cmd message
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-REXEC: [chars]
Recommended Action Ensure that the primary and standby Gigabit Route Processors are using the
same Cisco IOS software image and synchronize the images if necessary. Follow the Recommended
Action for the %IPCGRP-3-SYSCALL message. It is also strongly recommended to search for all
known software errors with the Software Bug Toolkit. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%IPCGRP-3-SEATERR: [chars] ([int])
Explanation The ID associated with an IPC card is either missing, is duplicated, or cannot be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCGRP-3-SYSCALL: System call for command [int] (slot[int]/[int]) : [chars]
(Cause: [chars])
Explanation An IPC kernel system call error has occurred. This condition can occur if certain IPC
messages sent from the RP to the LC block IPC messages. The RP sets a timer waiting for a response.
If it does not receive a response in the given timeout period, the message will be generated.
Recommended Action To troubleshoot these error messages, it is important to figure out why the line
card did not reply to the IPC message generated by the RP. This condition could be due to either a
FIB reload of the LC due to some external event, a constantly high rate of CPU usage on the line card
due to some specific features, or a software error in the Cisco IOS software release. The
troubleshooting section of Troubleshooting Fabric Ping Timeouts and Failures on the Cisco 12000
Series Internet Router at the URL
http://www.cisco.com/warp/customer/63/ping_failure_12421.shtml#troubleshooting should provide
additional information about this error message. It is also strongly recommended to search for all
known software errors with the Software Bug Toolkit. If this message recurs, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
IPCLC Messages
The following are Internet Router line card interprocess communication error messages.
Error Message
%IPCLC-3-EVENT: Event ([int]) [chars] error
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-EVENTSYS: Event ([int]) system call [chars] error (cause: [chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-INTRLVL: LC interrupt level IPC event, [chars]
Explanation An IPC event processing error has occurred at the line card interrupt level.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-MSGERR: [chars] ([dec])
Explanation The line card IPC cannot register with the route processor and therefore it cannot
exchange messages with the route processor.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-OP: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-REPLY: Reply (to cmd [int]) [chars] error
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPCLC-3-REPLYSYS: Reply (to cmd [int]) system call [chars] error (cause: [chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPC_RPM Messages
The following are interprocess communication (IPC) error messages.
Error Message
%IPC_RPM-3-CARDERR: [chars]
Explanation The IPC card has registered itself to the IPC master twice.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RPM-3-ECC: WARNING: ECC Single Bit Error Correction
Recommended Action Enter the debug rpm ecc command to look at the total number of ECC errors
that have occurred since the system was booted. Enter the debug rpm ecc command with the number
argument, where number is the number of ECC errors that will cause a switchover, to set the number
of ECC errors that will cause a switchover.
Error Message
%IPC_RPM-3-INVMSG: [chars] ([dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RPM-3-INVNUM: [chars] ([dec])
Explanation The IPC application tried to send a message that was larger than IPC could handle. The
message was not transmitted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RPM-3-NOBUF: [chars]
Recommended Action Reduce the number of applications currently running on the IPC. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%IPC_RPM-3-SEATERR: [chars] [chars]
Explanation The ID associated with an IPC card either is missing, is duplicated, or cannot be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPC_RSP_CBUS Messages
The following are interprocess communication (IPC) ciscoBus (CBUS) error messages.
Error Message
%IPC_RSP_CBUS-3-CARDERR: [chars]
Explanation An IPC card has registered itself to the IPC master twice. The card malfunctioned, and
its IPC is not active.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RSP_CBUS-3-INVNUM: [chars] ([dec])
Explanation The IPC application tried to send a message that was larger than the IPC could handle.
Therefore, the message was not transmitted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RSP_CBUS-3-MSGERR: [chars] ([dec])
Explanation The slave IPC cannot register with the master and therefore cannot exchange messages
with the master.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RSP_CBUS-3-NOBUF: [chars]
Explanation The IPC has run out of memory device (MEMD) buffers.
Recommended Action Reduce the number of applications currently running on the IPC. Copy the error
message exactly as it appears, and report it to your technical support representative.
Error Message
%IPC_RSP_CBUS-3-NOHWQ: Hardware queue for card at slot [dec] not found
Explanation The IPC messages cannot be transmitted because of a missing hardware queue. The
messages were discarded and subsequent messages will not be transmitted to the specified card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPC_RSP_CBUS-3-SEATERR: [chars] ([dec])
Explanation The ID associated with an IPC card is either missing, duplicated, or cannot be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPFAST Messages
The following are IP fast switching error messages.
Error Message
%IPFAST-2-BADIF: No support available for interface [chars] (programming error)
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPFAST-3-INTLEV: Cache update request at interrupt level:
[IP_address]([chars])->[IP_address]([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFAST-4-INVALFAIL: Error invalidating IP fast cache due to memory shortage
Explanation A memory shortage has occurred and could result in incorrect switching decisions. This
message is for debugging purposes only.
Recommended Action Upgrade the router memory. If this message persists, indicating a continued
condition, copy the error message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFAST-3-INVALIDADDR: Invalid cache destination [IP_address]/[dec]
Explanation The system has attempted to add a cache entry for an invalid address.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFAST-6-INVALIDATE: Cache invalidation occurring for [chars]
Explanation The system is invalidating all cache entries for the specified interface.
Error Message
%IPFAST-6-INVALREQ: Cache invalidation request for [chars]
Explanation The system is invalidating all cache requests for the specified interface.
Error Message
%IPFAST-2-IPCACHEINIT: Error initializing IP fast cache structures
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFAST-6-PAKSHORT: Packet too short from [IP_address], datagram size [dec], tl
[dec]
Error Message
%IPFAST-2-PAKSTICK: Corrupted pak header for [chars], flags [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPFAST-4-RADIXDELETE: Error trying to delete prefix entry for [IP_address]/[dec]
(expected [hex], got [hex])
Recommended Action This message is for debugging purposes only. The router should correct for this
error. If the router cannot forward packets properly or is experiencing other problems, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%IPFAST-2-RADIXINIT: Error initializing IP fast cache structures
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPFAST-4-RADIXINSERT: Error trying to insert prefix entry for [IP_address]/[dec]
(expected [hex], got [hex])
Recommended Action This message is for debugging purposes only. The router should correct for this
error. If the router cannot forward packets properly or is experiencing other problems, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%IPFAST-3-SANITY: Found existing [chars] specific entry
[IP_address][IP_netmask]..[IP_netmask]->[IP_address] ([chars]) when attempting to
create [IP_address][dec]..[dec]->[IP_address] ([chars])
Recommended Action This message is for debugging purposes only. The router should correct for this
error. If the router cannot forward packets properly or is experiencing other problems, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
IPFLOW Messages
The following are IP flow error messages.
Error Message
%IPFLOW-4-ACTIVATE: Error activating [chars]([dec]) in slot [dec]
Explanation The activation of a flow-accelerated feature has failed because of a sanity check.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFLOW-4-ACTIVATENOMEM: Error activating [chars]([dec])
Explanation The activation of a flow-accelerated feature has failed because of insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPFLOW-2-CACHEINIT: Error initializing IP flow cache
Explanation Initialization of the flow cache could not be accomplished because of low memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPFLOW-4-DEACTIVATE: Error deactivating feature [dec] in slot [dec]
Explanation The deactivation of a flow-accelerated feature has failed because of a sanity check.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPFLOW-4-DEACTIVATENOMEM: Error deactivating feature [dec]
Explanation The deactivation of a flow-accelerated feature has failed because of insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPFLOW-2-EXPORTINIT: Error initializing Flow Export queue
Explanation The initialization of the flow export queue could not be accomplished because of
insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPFLOW-2-PROCESSINIT: Error initializing Flow background process
Explanation The initialization of the flow background process could not be accomplished because of
insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPFLOW-2-QUEUEINIT: Error initializing Flow feature queue
Explanation The initialization of the flow feature queue could not be accomplished because of
insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
IPM_C54X Messages
The following are Voice over IP (VoIP) driver error messages.
Error Message
%IPM_C54X-3-DSP_ALARM_INDICATION: DSP [dec] Sending alarm indication
Explanation The DSP is indicating that an unexpected event has occurred and it may not continue to
process calls.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-1-DSP_TIMEOUT: dsp [dec] NOT RESPONDING.
Explanation The DSP driver cannot queue messages up to the DMA engine for transmission.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Reset the DSPs on this port module.
Error Message
%IPM_C54X-3-EPIC_NOT_RESPONDING: Epic TDM Switch failure\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-ERROR_INIT_BLDR: DSP [dec] Unable to download the Boot loader
firmware, ret = [hex]
Explanation An error occurred during initialization of the DSP with the bootloader firmware.
Recommended Action Power down the system, reinsert the port module, and reboot the system. If this
message recurs, copy the message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-ERROR_INIT_OVERLAY: [chars] Unable to download the Application
overlay firmware. Status returned [hex]
Explanation An error occurred during initialization of the DSP with the application overlay firmware.
Recommended Action Power down the system, reinsert the port module, and reboot the system. If this
message recurs, copy the message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-HOST_XMIT_BLOCKED: Host is unable to transmit packets to DSP [dec]
Recommended Action Reload the Cisco IOS software image running on the host. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%IPM_C54X-3-IDB_CREATE: Unable to allocate IDB\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-INIT_CONFIG_FAILED: DSP [dec] Sending alarm indication
Explanation The DSP is unable to properly initialize the ports that it services.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-INSUFICIENT_SPMMS: [dec] SPMM Modules to support this configuration
Explanation More than one SPMM module is required for the specified configuration.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-NO_BUFFERS: No buffers available for DSP buffer pool
Explanation Buffers to the DSP receive buffer pool could not be allocated.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_C54X-3-NODSP: Can’t get dsp resources\n
Explanation There are more VICs in the router than the DSPs can support.
Recommended Action Enter the show diag command to determine how many DSPs are present in the
router. Upgrade the DSP module to obtain more DSPs.
Error Message
%IPM_C54X-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slot.
Explanation The DSP driver cannot queue messages up to the DMA engine for transmission.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. Reset the DSPs on this port module.
Error Message
%IPM_C54X-1-TOOBIG: DSP [dec], packet(size [dec]) too big.
Explanation A packet greater than 256 bytes has been received on this interface.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
IPMCAST Messages
The following are Cisco 12000 series Internet router line card IP multicast error messages.
Error Message
%IPMCAST-5-ERR: [chars] [chars]=[hex]
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPM_DSPRM Messages
The following are Digital Signal Processor (DSP) Resource Manager error messages.
Error Message
%IPM_DSPRM-3-ERROR_DSP_BOOTLDR_DNLD: Boot loader dwonload failed for dsp [dec] in
dsp group [dec]
Explanation The DSP boot loader firmware download was not successful.
Recommended Action Remove and reinstall the DSP module. If removal and reinstallation does not
resolve the error, replace the DSP module.
Error Message
%IPM_DSPRM-3-ERROR_DSP_FW_DNLD: BAD restart indication received from dsp [dec] in
dsp group [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPM_DSPRM-3-ERROR_DSP_INIT: BAD init config response received from dsp [dec] in
dsp group [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPM_DSPRM-3-ERROR_DSP_OPERATION: ALARM indication received from dsp [dec] in dsp
group [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%IPM_DSPRM-3-ERROR_FIRMWARE_DOWNLOAD: Could not bring DSP [dec] in DSP group [dec]
in service
Explanation The DSP did not start after repeated attempts to download the firmware.
Recommended Action Check to see if the DSP has failed and reload the trunk. However, if this message
persists, indicating a continuing condition, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IPM_DSPRM-3-ERROR_NO_DSP_RESOURCES: Insufficient DSP resources [chars]
Explanation DSP resources are not available either to open a voice channel or to run a voice codec.
Recommended Action Check the DSP resource usage and see if the total number of active calls has
exceeded the limits.
Error Message
%IPM_DSPRM-3-ERROR_PORT_NOT_FOUND: Port [dec]/[dec] not found in any DSP group
Recommended Action Check if tdm-clock has been configured for this port.
IPM_NV_EEPROM Messages
The following are integrated port module NVRAM driver error messages.
Error Message
%IPM_NV_EEPROM-3-BADNV: Detected invalid NVRAM size: [dec] bytes
Explanation The size of the specified NVRAM is not supported. The NVRAM may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPM_NV_EEPROM-3-NVERASEFAIL: Failed to erase config due to internal error
Explanation The password protection feature has failed to erase the configuration because of an
internal error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
IPMOBILE Messages
The following are IP Mobility error messages.
Error Message
%IPMOBILE-2-ASSERTFAILED: IPMOBILE assertion failed: [chars]
Explanation The software has detected an inconsistency that is considered a serious error. The system
is attempting to continue, but IP Mobility processing may be impaired.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
noting any IP Mobility problems that you are experiencing. Contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%IPMOBILE-3-NOSOCKET: Unable to open socket
Explanation The requested operation could not be accomplished because of insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPMOBILE-6-SECURE: Security violation on [chars] from [chars] [IP_address] -
errcode [chars] ([dec]), reason [chars] ([dec])
IPRT Messages
The following are IP Routing error messages.
Error Message
%IPRT-3-BADCOMLIST: Community list check with bad list [dec]
Recommended Action Check the system configuration to ensure that the specified community list falls
within the valid range.
Error Message
%IPRT-2-COMPRESS: Bad route_compress() call, sdb= [hex]
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%IPRT-3-IPTABLEINIT: IP routing table creation failure - [chars]
Explanation An internal software error is preventing the creation of a new IP routing table.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPRT-3-NOMEMORY: No memory available for [chars]
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%IPRT-3-PATHIDX: Bad path index of [dec] for [IP_address], [dec] max
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPRT-4-ROUTECOUNTNEGATIVE: IP route counter negative - [chars], [IP_address]
Attempt: [dec]
Explanation An attempt was made to decrement the IP route counter into a negative value.
Recommended Action Use the clear ip route * command to reset the route counter. If this message
persists, indicating a continuing condition, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%IPRT-3-ROUTELIMITEXCEEDED: IP routing table limit exceeded - [chars],
[IP_address][IP_netmask]
Explanation The number of routes in the specified IP routing table has reached the configured limit.
No further routes will be added to the table.
Recommended Action Reduce the number of routes in the table, or reconfigure the limit.
Error Message
%IPRT-3-ROUTELIMITWARNING: IP routing table limit warning - [chars]
Explanation The number of routes in the named IP routing table has reached the configured warning
limit.
Recommended Action Reduce the number of routes in the table, or reconfigure the limit.
IP_SNMP Messages
The following are Simple Network Management Protocol (SNMP) error messages that are specific to IP.
Error Message
%IP_SNMP-4-NOTRAPIP: SNMP trap source [chars] has no ip address
Explanation The user entered an snmp-server trap-source command. The interface that was
requested to be used as the source address has no address associated with it. The SNMP trap is being
sent anyway, but with a different source address from the one the user intended.
Recommended Action There are two possible solutions. Either enter a no snmp-server trap-source
command to disable the request for a specific source IP address or add an IP address to the interface
referenced in the snmp-server trap-source configuration command.
Error Message
%IP_SNMP-3-SOCKET: can’t open UDP socket
Explanation The SNMP server was unable to open a port for receiving or transmitting SNMP
requests. This error usually occurs when the SNMP server is started using the snmp-server
community configuration command on a router or communication server with an interface that has
no IP address configured. Another possible cause is low memory.
Recommended Action Configure at least one interface with an IP address or specify the no
snmp-server command to remove the SNMP server process. Contact your Cisco technical support
representative if problems persist or if it becomes necessary to add memory.
Error Message
%IP_SNMP-4-TOOBIG: Oversize message from [IP_address], datagram size [int], udp
length [int]
Explanation An incoming SNMP packet had a length field that was so large that the system assumed
it was in error. The system reacted correctly to bad external data. Since SNMP packets should
originate from systems under the same administration, this situation may indicate that there was a
problem in the networking layer of the network host used to originate the SNMP request. However,
if the SNMP packet originated outside the local administrative domain, the error could indicate a
failed attempt at security penetration, in which case that site should be watched more closely.
Recommended Action If the origin is local, no action is required. If the origin is determined to be
malicious, either contact the administrator of the originating site or install filters to prevent access
by that site, as circumstances warrant.
IPX Messages
The following are Internetwork Packet Exchange (IPX) error messages.
Error Message
%IPX-3-BADCOUNT: Bad IPX server count. [chars] [dec], [chars] [dec]
Explanation The internal SAP service count does not match the number of services currently present
and displayed by the show ipx servers command.
Recommended Action If this message recurs, report the problem to your Cisco technical support
representative, along with the output of the show ipx servers command taken before the message
appeared and again after the message appeared, and provide the representative with the gathered
information.
Error Message
%IPX-3-BADHASHTABLE: Consistency check failed for SAP table [dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IPX-3-BADIGRPSAP: Cannot send incremental SAP update to peer on [chars].
Increasing output-sap-delay may help
Explanation An incremental SAP update could not be sent because sending the update might cause
the SAP tables between peers to lose synchronization.
Recommended Action Increase the output SAP delay on the listed interface to reduce buffer usage. If
the message remains after changing the delay, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%IPX-3-BADIGRPSAPTYPE: Unsupported SAP type for EIGRP being [chars] - type [hex]
Explanation There are two types of service access points (SAPs): general queries and general
responses. This message is sent when you receive or attempt to send an SAP with a type code that is
neither a general query nor a general response. This message will also be sent when you receive a
general query that is not addressed to the broadcast address.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information. If possible, also provide the output of the debug ipx sap activity and debug ipx sap
event commands for the period during which this message appeared.
Error Message
%IPX-3-BADINSERT: Duplicate SAP entry insert attempted. [chars][chars]
[chars][hex] [chars][hex] [chars][dec] [chars][hex] [chars][hex] [chars][hex]
Explanation The user attempted to add an IPX SAP service entry that already exists in the current
internal table.
Recommended Action Report the error messages and the tracebacks following them exactly as they
appear on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%IPX-3-BADPATHS: Invalid number of paths ([dec]) for [APOLLO/XNS/UB]
Explanation An internal inconsistency was detected in the IPX routing table structure.
Recommended Action Copy and save this message. If possible, clear the IPX routing table by issuing
the clear ipx route command. (This actions will result in the loss of connectivity until the routing
table is rebuilt.) If this message recurs, copy the error message exactly as it appears on the console
or in the system log including information from the show ipx route command. Contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%IPX-3-BADRDBDATA: Inconsistency in the [chars] LSP Linkage data structure
detected.
Explanation An internal inconsistency was detected in the data area used by the NLSP to link LSPs
in the RDB or SRDB internal routing table structure.
Recommended Action Copy and save this message. If NLSP is not running, this message could mean
that there is a software or hardware problem that is corrupting memory. If this message recurs, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%IPX-6-NOVACCESSLOG: [chars] [chars] [chars] [chars] [hex].[enet] [chars]
[hex].[enet] [dec] pkt[chars]
Explanation If IPX access violation logging is enabled, this message is displayed when an access list
logging event has occurred.
Recommended Action Verify that the host system is permitted or denied access as defined in the access
list.
Error Message
%IPX-3-TOOMANYNETS: Too many networks. The number of directly connected IPX
networks cannot exceed [dec]
Explanation The limit of connected IPX networks has been reached. There can be a maximum of 200
directly connected IPX networks. Additional IPX interfaces cannot be configured.
Recommended Action Do not configure IPX on additional interfaces. Remove IPX configuration
commands from inactive interfaces.
ISA Messages
The following are Integrated Services Adapter (ISA) error messages.
Error Message
%ISA-1-ALIGN: Alignment failure on packet buffer: [hex]
Explanation A software error has occurred. The ISA driver detected that the buffer is not aligned
correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISA-1-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISA-6-INFO: [chars]
Error Message
%ISA-1-INITDESCRING: Slot [dec]: The ISA driver failed to allocate "descriptor
offsets" write_offsets: [hex], read_offsets: [hex], stored_offsets: [hex]
Explanation The ISA driver has failed to initialize at the specified point.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISA-1-INITFAIL: Slot [dec]: [chars]
Explanation The ISA driver has failed to initialize at the specified point.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISA-1-NOMEMORY: [chars] creation failed for slot [dec]
Explanation The ISA driver, in its initialization phase, could not allocate memory for the specified
data structure.
Recommended Action Consider adding more shared memory. Copy the error message exactly as it
appears on the console or in the system log, contact your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message
%ISA-1-OWNER: [chars] packet buffer, pak=[hex]
Explanation A software or hardware error has occurred. The ISA driver detected that the buffer ring
is in an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISA-6-SHUTDOWN: [chars] shutting down
Explanation The specified ISA is shutting down. It may have been physically removed.
Error Message
%ISA-1-TOOBIG: [chars] received a packet with size [dec].
Explanation The system has received a packet that is larger than the allowed size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
ISDN Messages
The following are ISDN error messages.
Error Message
%ISDN-4-BAD_DSL_FOR_CREATE_DELETE_L2: [chars]:
isdn_create_delete_signalling_channel: Unknown DSL [int] for [chars]
Explanation The creation or deletion service for the L2 signaling handler or the given DSL is missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-6-CALL_COLLISION: Interface [chars] Call Cid [hex] Cref [hex] collision on
Channel [dec] in_use_cid [hex] cref [hex], Channel awarded to the received call
Explanation A call has been received and has collided with an existing call on the same channel.
Error Message
%ISDN-6-CALL_EXISTS: Interface [chars] Call exists for bchan [dec] in_use_cid
[hex] in_use_cref [hex] new_cid [hex] new_cref [hex]
Explanation The channel specified for the new call is already in use.
Error Message
%ISDN-6-CHAN_UNAVAILABLE: Interface [chars] Requested Channel [dec] is not
available
Error Message
%ISDN-6-CONNECT: Interface [chars] is now connected to [chars] [chars]
Explanation This is an informational message sent when a call is connected. The message displays
the remote name and number, which it receives from the PPP authentication or from the location from
which the dialer placed the call.
Error Message
%ISDN-6-DISCONNECT: Interface [chars] disconnected from [chars] [chars], call
lasted [int] seconds
Explanation This is an informational message sent when a call is disconnected. This message displays
the remote name and number, which it receives from the PPP authentication or from the location at
which the dialer placed the call. This message also reports the duration of the call.
Error Message
%ISDN-4-GET_STATUS_STATE_FAIL: [chars]: isdn_get_status_state: Unknown DSL [int]
Explanation An attempt to retrieve the status of a DSL that is not currently configured has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-4-INVALID_CALLEDNUMBER: Interface [chars], Ignoring call, LDN and Called
Party Number mismatch
Explanation The incoming ISDN call is ignored because the called party number does not match the
LDN that is configured in the router.
Recommended Action Correct the LDN in the router to match the called party number delivered in the
incoming setup message.
Error Message
%ISDN-4-INVALID_EID: Interface [chars], Ignoring call, EndPoint Identifier (EID)
mismatch
Explanation The incoming ISDN call is ignored because the EID delivered in the incoming setup
message cannot be matched.
Recommended Action If the EID is delivered in the setup message, use the isdn debugs and show isdn
status commands to determine the current EID values. Contact the service provider to report the
condition.
Error Message
%ISDN-4-INVALID_EVENT: [chars]: Bad Event Received For Current State
Explanation The state transition for the ISDN L2 socket process has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-4-INVALID_SPID: Interface [chars], Spid[dec] was rejected
Explanation The SPID configured in the router has been rejected by the switch.
Recommended Action Determine the correct SPID, reenter the SPID, and clear the BRI interface.
Error Message
%ISDN-6-INVALID_TIMER: [chars]: Invalid Timer Handle, caller [hex] handle [dec]
Explanation An invalid ISDN timer handle has been passed on for timer operations. This message
may indicate a low memory condition.
Recommended Action Enter the show isdn mem and show isdn status commands to gather debugging
information. Reduce other system activity to ease the memory demands in the system.
Error Message
%ISDN-2-ISDN_GENERAL_TRACEBACK: [chars]:[dec]
Error Message
%ISDN-4-ISDN_L2_INTERFACE_NOT_REGISTERED: [chars]: isdn_to_L2: Unknown DSL [int]
for command [chars]
Explanation The ISDN stack has not registered its L2 message handler.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-3-ISDN_RESOURCE_UNAVAILABLE: [chars]: Resource not available, at
[chars]:[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%ISDN-4-ISDN_UNEXPECTED_EVENT: [chars]: Occurred at [chars]:[dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-6-LAYER2DOWN: Layer 2 for Interface [chars], TEI [int] changed to down
Explanation An ISDN Layer 2 logical link is down. The TEI associated with this logical link is shown.
Error Message
%ISDN-6-LAYER2UP: Layer 2 for Interface [chars], TEI [int] changed to up
Explanation An ISDN Layer 2 logical link is up. The TEI associated with this logical link is shown.
Error Message
%ISDN-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of insufficient memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%ISDN-6-NO_TIMER: No Free Timer Entry, caller [hex], timers used [dec]
Explanation The ISDN protocol cannot start new timers for its operation. This message may indicate
a low memory condition.
Recommended Action Enter the show isdn mem and show isdn status commands to gather debugging
information. Reduce other system activity to ease the memory demands on the system.
Error Message
%ISDN-4-OPEN_TEMP_SOCKET_FAIL: [chars]: Failed to Open Required Temporary
Socket[chars]
Explanation The reopen attempt for a required temporary socket has failed. Without this socket, the
L2 socket process will fail.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%ISDN-4-RLM_STATUS_CHANGE: ISDN SC [chars]: Status Changed to: [chars].
Explanation ISDN has been notified by the RLM component of a status change in the RLM link.
Error Message
%ISDN-4-SPURIOUS_CONNECT: [chars]: Spurious Connection Accepted and Closed on port
[int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
IVR Messages
The following are Interactive Voice Response (IVR) error messages.
Error Message
%IVR-3-ABNORMAL_EXIT: TCL IVR Process PANIC: [chars], CallID [dec], Event [chars]
Explanation The TCL IVR call process has panicked and then exited abnormally.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%IVR-3-BAD_IVR_SIG: Script signature is invalid[chars] [chars]
Recommended Action Ensure that the script is Cisco-approved and has a signature.
Error Message
%IVR-3-BAD_IVR_VERSION: Script requires version [dec].[dec], image supports
[dec].[dec]
Explanation The IVR script requires a later version of the IVR infrastructure.
Recommended Action Upgrade the Cisco IOS software or use a different script.
Error Message
%IVR-3-INVALID_SCRIPT: App [chars]: Invalid IVR script to handle callID [dec]
Recommended Action Ensure that the script exists on the server, is readable, and is supported.
Error Message
%IVR-3-LOW_MEMORY: IVR: Sytem running on low memory. Free memory:Unrecognized
format ‘ %l’ bytes. Call is rejected.
Explanation The system does not have enough memory to accept calls.
Recommended Action Check to see what condition is causing low system memory.
Error Message
%IVR-3-NO_IO_MEMORY: [chars]: Failed to create pool_group [hex] buffer_pool [hex]
Explanation There is not enough I/O memory to create the IVR private pak pool.
Error Message
%IVR-3-NOPROMPT: Could not create IVR prompt [chars] errno=[dec]=[chars]
Recommended Action Ensure that the prompt exists on the server and is readable.
Error Message
%IVR-3-NOSCRIPT: Could not load IVR script [chars] errno=[dec]=[chars]
Recommended Action Ensure that the script exists on the server and is readable.
KERBEROS Messages
The following are Voice over IP (VoIP) for Cisco AS5800 error messages.
Error Message
%KERBEROS-3-FORKFAIL: Failed to fork process for [chars].
Explanation The system could not start a process. This message may indicate a low memory
condition.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
KINEPAK Messages
The following are Voice over IP (VoIP) for Cisco AS5800 error messages.
Error Message
%KINEPAK-3-CONTIGUOUS: Contiguous packet sent for transmit
Explanation A software error has occurred, causing an unexpected packet to be prepared for
transmission and then dropped.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%KINEPAK-3-ERR_DSPWARE_DNLD: dsp[dec] cannot download dspware [chars]
Explanation A software error has occurred and has caused a failure to download a DSP component.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%KINEPAK-3-ERR_DSPWARE_IMG: Cannot find dspware [chars] component
Explanation A software error has occurred and has caused a failure to download a DSP component.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%KINEPAK-3-NODSPENTRY: No dsp entry in dsp list
Explanation The software structure that is used to maintain the DSP instance is missing.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%KINEPAK-3-NOMAILELEMENTS: Cannot create message buffer
Explanation A software error has occurred, resulting in failure to create the message buffer that sends
messages among processes.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%KINEPAK-3-NOPARTICLE: No particle available for ingress packet
Explanation A software error has occurred, resulting in failure to obtain a particle to hold an ingress
packet from the DSP.
Recommended Action If this message recurs, copy the message exactly as it appears on the console or
in the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%KINEPAK-3-NOPARTICLEPOOL: Cannot create particle pool
Explanation A software error has occurred, resulting in failure to create the particle pool that receives
packets from the DSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%KINEPAK-3-NORXPAK: Static receive paktype unavailable
Explanation A software structure was found in an unexpected state during the runtime for the
specified DSP.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
L2CAC Messages
The following are Layer 2 CAC error messages.
Error Message
%L2CAC-5-VC_BW_NOT_ENOUGH: VC [dec]/[dec] bandwidth is not enough. Total bandwidth
is [dec] cps, but requires [dec] cps
L2R Messages
The following are L2RLY error messages.
Error Message
%L2R-4-DROP_PAK: l2r uid [dec] drop packet (type [hex]) from/to uid [dec] when
[chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%L2R-4-FRAGMENT_ERROR: fragmentation error (s_uid = [hex]) received
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%L2R-4-INVALIDMSG: Invalid L2R message (msg_type [hex]) received from UID [dec]
at line [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
L3_MGR Messages
The following are Layer 3 manager error messages.
Error Message
%L3_MGR-3-FLUSH: L3 MGR flush error: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-ICC_ASYNC: L3 MGR aysnc request failed: [chars]
Explanation The Layer 3 manager has received a null request failure message.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-L2_FLUSH_ENTRY: L3 MGR install l2 flush entry: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-NULL_SVI: L3 MGR svi allocation error: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-NULL_VLAN: L3 MGR vlan allocation error: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-REQ_SEND: L3 MGR SEND error : [chars]
Explanation The Layer 3 manager has failed to send out the specified request.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-RSP_RCVD: L3 MGR RCVD error: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%L3_MGR-3-SW_SHORTCUT: L3 MGR install sw shortcut: [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
LANCE Messages
The following are LAN Controller Ethernet error messages.
Error Message
%LANCE-4-BABBLE: Unit [dec], babble error, csr0 = [hex]
Recommended Action Determine whether the malfunction stems from a software or hardware error by
turning off all fast switching. Error messages showing that the packet is too large for the link indicate
that a software error has occurred at a high level. Receiving no error messages indicates that a
hardware error has occurred. Repair or replace the controller. If you receive an error message, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%LANCE-3-BADCABLE: Unit [dec], Transmits stalled. Check ethernet cable connection
Error Message
%LANCE-3-BADUNIT: Bad unit number [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LANCE-5-COLL: Unit [dec], excessive collisions. TDR=[dec]
Explanation An Ethernet cable is broken or unterminated, or the transceiver is unplugged. The TDR
counter is an internal LANCE counter that counts the time (in ticks of 100 ns each) from the start of
a transmission to the occurrence of a collision. Because a transmission travels about 35 feet per tick,
this value is useful to determine the approximate distance to a cable fault.
Recommended Action If the transceiver appears to be properly terminated, repair or replace the
Ethernet interface card.
Error Message
%LANCE-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Error Message
%LANCE-5-LATECOLL: Unit [dec], late collision error
Error Message
%LANCE-5-LOSTCARR: Unit [dec], lost carrier. Transceiver problem?
Error Message
%LANCE-1-MEMERR: Unit [dec], memory error, csr[dec]=[hex]
Error Message
%LANCE-3-OWNERR: Unit [dec], buffer ownership error, pak = [hex]
Error Message
%LANCE-3-SPURIDON: Unit [dec], spurious IDON interrupt, csr[dec]=[hex]
Error Message
%LANCE-3-UNDERFLO: Unit [dec], underflow error
Explanation The Ethernet hardware is requesting data faster than the system can supply it. This
condition might indicate that the system is at the limit of its performance.
Recommended Action A small number of underflows might not be a cause for concern. You can
monitor underflows with the show interface command. Reducing the load on the router or installing
a higher-performance router should alleviate this problem.
LANE Messages
The following are LAN emulation (LANE) error messages.
Error Message
%LANE-3-BADILMI: Unexpected ILMI event [dec]
Recommended Action Download the system error log. Then contact your Cisco technical support
representative and provide the representative with the log, the error message, and the router
configuration.
Error Message
%LANE-3-BADNAME: ELAN name must be 1-32 characters long
Explanation A name that is longer than 32 characters identifying a LANE component has been
entered by the user.
Error Message
%LANE-3-BADTYPE: Inappropriate LAN type
Explanation An unexpected LAN type has been specified for a LANE component. Only Ethernet and
Token Ring ELANs are supported.
Error Message
%LANE-6-INFO: [chars]
Error Message
%LANE-3-LANE_ERROR: [chars]
Explanation An internal error has occurred, indicating an inconsistency in the system that requires
attention.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LANE_SIG_ERR: [chars]
Explanation An internal error has occurred while system routines were handling ATM signaling
messages for LANE.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LEC_BADAD: [chars] LEC unable to compute ATM address
Explanation The client cannot obtain an ATM address from the given configuration, or the
autoassignment has failed to get an ATM prefix from the switch.
Recommended Action If you expect the switch to assign the prefix to the router, ensure that the ILMI
is functional and the switch has a prefix configured. Otherwise, confirm that the client has an address
in the NVRAM configuration.
Error Message
%LANE-3-LEC_BAD_CTL_DIST_TYPE: [chars] CTL DIST blli type wrong
Recommended Action The originator of the circuit is not using the correct BLLI value for this type of
circuit. The LANE standard defines these values, and the originator is violating the standard.
Error Message
%LANE-3-LEC_CFG: [chars] CFG_REQ failed, [chars] (LECS returned [dec])
Explanation The master LECS has refused the configuration request of the LEC.
Error Message
%LANE-3-LEC_CONTROL_MSG: Received bad control message on interface [chars]
Explanation The LANE client has received an unexpected or inappropriate control message over one
of its VCs.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LEC_ERR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-6-LEC_INFO: [chars]
Error Message
%LANE-3-LEC_JOIN: [chars] JOIN failed, [chars] (LES returned [dec])
Explanation The request of a LANE client to join its emulated ELAN has been rejected.
Recommended Action This message may be the result of user configuration errors (such as the LANE
client attempting to join an incorrect ELAN or the ELAN not being configured in the LAN Emulation
Server) or there were validation failures with the LAN Emulation Configuration Server (LECS).
Error Message
%LANE-3-LEC_LISTEN: [chars] listen failed on [chars]
Explanation The LANE client could not register its address with ATM signaling to be able to accept
calls on that address.
Recommended Action Reconfigure the client ATM address, which may be in conflict with another
component that has the same ATM address.
Error Message
%LANE-3-LEC_RD_REGISTER: [chars] RD REGISTER failed for Route Descriptor [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LEC_REGISTER: [chars] REGISTER failed, [chars] (LES returned [dec])
Explanation An attempt to register a MAC-ATM address binding with the LES has failed.
Recommended Action The LES has already registered the requested MAC address-ATM address
binding.
Error Message
%LANE-3-LECS_ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LEC_SIGNAL: Unexpected SigAPI event [dec]
Explanation ATM signaling has sent the LANE client an unexpected message type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-6-LECS_INFO: [chars]
Error Message
%LANE-4-LECS_WARNING: [chars]
Explanation The LECS address could not be registered with or deregistered from the switch using
ILMI. The following reasons are possible:
• The switch prefix is not available.
• The address is not acceptable to the switch (the prefix does not conform).
• The interface over which this operation should take place is down.
• The ILMI subsystem on the router is not completely initialized.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LANE-3-LEC_WRONG_ELAN_ID: [chars]: elan id mismatch: LECS indicates [int], LES
indicates [int]
Explanation The ELAN-ID returned by the LES does not match the value given by the LECS or by
the CLI.
Recommended Action Check the ELAN-ID configurations specified in the LECS database and the
LES. The mismatch may be the result of misconfiguration.
Error Message
%LANE-3-LES_ERROR: [chars]
Explanation A serious internal error has occurred with the LES or BUS.
Recommended Action Download the system error log. Then contact your Cisco technical support
representative and provide the representative with the log, the error message, and the router
configuration.
Error Message
%LANE-6-LES_INFO: [chars]
Error Message
%LANE-3-LSV_ADDR: [chars] elan [chars] unable to register LES/BUS ATM addr
Explanation The LANE server or BUS could not register its address with the ILMI.
Recommended Action Investigate why this error has occurred. The error may have occurred because a
user-defined override address does not conform to the switch prefix or because there is a problem
with the ATM switch with which the entity is registering.
Error Message
%LANE-3-LSV_BADAD: [chars] elan [chars] unable to compute [chars] ATM address
Explanation The software was unable to compute an ATM address based on the ATM address
template given. The text in [brackets] will be either BUS, server, or config server in the actual error
message.
Explanation Enter a correct ATM address template for the LANE component (BUS, server, or config
server) named in the error message.
Error Message
%LANE-3-LSV_CRASH: [chars] elan [chars] unrecoverable error [chars]
Recommended Action Download the system error log. Then contact your Cisco technical support
representative, and provide the representative with the log, the error message, and the router
configuration.
Error Message
%LANE-4-LSV_LECID: [chars] elan [chars] LECIDs exhausted
Explanation The LANE server specified has 65,279 clients. No more can be added.
Recommended Action Change the configuration to avoid trying to have more than 65,279 LANE
clients on this server.
Error Message
%LANE-3-NAMECHG: A LANE Client is already running here using another elan name
Explanation Both the LANE client and the LANE server or BUS may have an emulated LAN name
specified in the configuration because of the use of the lane server-bus and lane client commands.
If both client and server specify the emulated LAN name, the name cannot be changed by reentering
just one of the commands.
Recommended Action Use the no lane server-bus command to delete the LANE server or the no lane
client command to delete the client. Then reenter the other of the two commands with another
emulated LAN name. Finally, reenter the deleted command with the new emulated LAN name.
Error Message
%LANE-3-NOILMI: ILMI service registration failed
Explanation The ILMI feature is either not included in the Cisco IOS software image running on the
router or it is not functioning properly.
Recommended Action Download the system error log. Then contact your Cisco technical support
representative, and provide the representative with the log, the error message, and the router
configuration.
Error Message
%LANE-3-NOINT: [chars] still destroying old sub-interface
Explanation An attempt was made to create a new subinterface while a previous version of the
subinterface was still being destroyed.
Recommended Action Wait a minute and try again. If failure still occurs, try shutting down the main
interface. In extreme cases, recovery may require rebooting.
Error Message
%LANE-3-NOREGILMI: [chars] [chars] cannot register [time-of-day]j with ILMI
Explanation An attempt to register the given ATM address with the ATM switch has failed. This
failure can occur because the ATM switch is down or configured incorrectly. The registration will be
retried.
Recommended Action If the situation persists after a number of attempts, and the switch is up, the
configuration of the switch and router should be examined. A likely cause is that the ATM address
being registered is not compatible with the parameters configured in the switch. Correct the
configuration.
Error Message
%LANE-3-TYPECHG: A LANE Client is already running here using another elan type
Explanation Both the LANE client and the LANE Server or BUS may have an ELAN type specified
in the configuration as a result of using the lane server-bus and lane client commands as either
Ethernet or Token Ring. If both are configured, specify the type; the type cannot be changed by
reentering just one of the commands.
Recommended Action Use the no lane server-bus command to delete the BUS or the no lane client
command to delete the client. Then the other of the two commands can be reentered with a new type.
Finally, reenter the deleted command with the new type.
Error Message
%LANE-5-UPDOWN: [chars] [chars] [chars]: [chars] changed state to [chars]
Recommended Action If this event is expected, take no action. Otherwise, contact a Cisco technical
support representative.
LANMGR Messages
The following are IBM LAN Network Manager error messages.
Error Message
%LANMGR-4-BADRNGNUM: Ring number mismatch on [chars], shutting down the interface
Explanation The router has detected a conflict in the assigned ring numbers for the specified Token
Ring. The RPS function was shut down to prevent potentially incorrect information from being
sourced onto the ring.
Recommended Action Check all bridges connected to this Token Ring and ensure that they are using
the same assigned ring number.
Error Message
%LANMGR-4-BADUPCALL: Unexpected call ([chars]) from LLC2 for Bridge
[hex]-[hex]-[hex]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LANMGR-2-NOMEMORY: No memory available: [chars]
Explanation The requested operation has failed because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%LANMGR-4-NORING: No ring info for [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LANMGR-4-OLDTRAMON: Cannot run RPS on [chars], Old TRAMON code.
Explanation The software on this interface cannot support the functions required for LNM.
Recommended Action Contact your Cisco technical support representative about a firmware upgrade
for this interface card.
LAPB Messages
The following are X.25 Link Access Procedure, Balanced (LAPB) error messages.
Error Message
%LAPB-3-BADPAYLOAD: Interface [chars], Invalid payload value: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LAPB-4-CTRLBAD: Interface [chars], Invalid control field
Explanation A received FRMR has reported a frame with an invalid control code.
Recommended Action Check the serial line and the devices attached to the line.
Error Message
%LAPB-4-FRAMEERR: Interface [chars], Frame error: CF [hex], VS [dec] [char] VR
[dec], Reason [hex]
Explanation A FRMR frame was received, indicating that a protocol violation has been detected. The
Reason field will be interpreted by generating INFOBAD, CTRLBAD, N1TOOBIG, or INVNR
messages immediately after this message; refer to the explanations for these messages for more
information.
Recommended Action The protocol will recover by resetting the service. Resetting the device will
disrupt any network service on top of FRMR. For example, X.25 virtual circuits will be cleared.
Follow the recommended action for any error message that follow the FRMR reports. If service
becomes unacceptable, check the serial line and its attached devices.
Error Message
%LAPB-4-INFOBAD: Interface [chars], Info field not permitted
Explanation A received FRMR frame reported that an information field was present in a frame on
which no information field is allowed.
Recommended Action Check the serial line and the device attached to the line.
Error Message
%LAPB-4-INVNR: Interface [chars], Invalid NR value
Recommended Action Verify that the equipment attached to the serial line is configured with the same
K value (maximum number of outstanding I frames).
Error Message
%LAPB-4-N1TOOBIG: Interface [chars], N1 too large
Explanation A received FRMR reported an information frame that was too long.
Recommended Action Verify that the equipment attached to the serial line is configured with the same
N1 value. N1 is in bits and includes the entire frame plus 16 bits of CRC. However, some equipment
may require configuration in octets, the omission of the two CRC octets, or the omission of the three
octets of LAPB control information.
Error Message
%LAPB-2-NOBUF: Interface [chars], no buffer available to [chars]
Explanation There was insufficient memory for the LAPB protocol engine to send a message.
Recommended Action This message is acceptable if it occurs infrequently, because the LAPB protocol
is designed to handle the loss of frames. However, frequent occurrences of the problem can cause a
disruption of service. Configure the system to ease the memory demands or, if conditions warrant,
upgrade the system to a larger memory configuration.
Error Message
%LAPB-3-NOINPIDB: Input idb not set
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LAPB-3-NULLPAK: Interface [chars], NULL packet ptr, rvr [dec], vs [dec], vr [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LAPP_OFF Messages
The following are fax offramp calls error messages.
Error Message
%LAPP_OFF-2-INTERNAL_ERROR: Internal software error, [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAPP_OFF-4-LAPP_OFF_BAD_MESSAGE: LAPP_OFF- Bad message received
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAPP_OFF-6-LAPP_OFF_CAUSE_ABNORMAL: Call aborted
Error Message
%LAPP_OFF-6-LAPP_OFF_CAUSE_NORMAL: Normal call clearing
Error Message
%LAPP_OFF-6-LAPP_OFF_HANDOFF: T.37 Fax off-ramp call initiated
Error Message
%LAPP_OFF-2-LAPP_OFF_INTERNAL_ERROR: Internal software error, [chars], cid=[dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAPP_OFF-4-LAPP_OFF_NO_SMTP: mmsp- Can’t connect to the SMTP server
Explanation An attempt to create a connection to the specified SMTP server has failed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAPP_OFF-4-LAPP_OFF_NO_SMTP_SEND: FAXMAIL- Could not send data to the SMTP server
Explanation A connection to the SMTP server has been created, but no data can be sent.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAPP_OFF-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%LAPP_OFF-4-SMTP_NOT_CONNECTED: SMTP- failed [chars], [dec]
Error Message
%LAPP_OFF-6-SMTP_OPEN: SMTP- opening [chars], [dec]
LAPP_ON_MSGS Messages
The following are fax onramp calls error messages.
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_AUTH_FAILED: User authentication failed
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_DMSP_DISCONNECTED: Document Media Service (DMSP)
disconnected
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_DMSP_DISCONNECTED_NO_ROUTE: DMSP - no route -
likely - ESMTP client did not connect to remote server
Explanation The ESMTP client did not connect to the remote server.
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_FMSP_DISCONNECTED: Fax protocol (FMSP) disconnected
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_INTERNAL: Internal error occured
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_NO_ESMTP_CONNECT: ESMTP client did not connect or
lost connection to remote server
Explanation The ESMTP client did not connect to or has lost its connection to the remote server.
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_NO_MEMORY: No memory available
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_NORMAL: Normal call clearing
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_CAUSE_VTSP_DISCONNECTED: Telephony interface (VTSP)
disconnected
Error Message
%LAPP_ON_MSGS-6-LAPP_ON_HANDOFF: T.37 Fax on-ramp call initiated
LAT Messages
The following are DEC Local Area Transport (LAT) error messages.
Error Message
%LAT-3-BADDATA: Tty[t-line], Data pointer does not correspond to current packet
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAT-3-BUFFULL: Tty[t-line], data buffer full with count [dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAT-3-NOSYNC: Tty[t-line], Output data ptrs out of sync with byte count
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAT-3-NULLIDB: Null IDB pointer with destination [enet]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAT-3-QBSPACED: Queue block at [hex] not found for HI connection
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LAT-3-REUSE: Tty[t-line], Attempt to re-use slot array, empty = [dec], fill =
[dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
LC Messages
The following are line card error messages.
Error Message
%LC-3-BMA48ERR: [chars] BMA error: stat_reg [hex] adr [hex] data [hex] qm [hex]
plim [hex] l3 [hex] ms [hex] sdram [hex]
Explanation A software or hardware error has occurred on the line card in the Buffer Management
ASIC. The Buffer Management ASIC provides packet buffering and buffer queue management
functions to the line card.
Recommended Action Run diagnostic tests on the line card by entering the diag slot-number verbose
command, with slot-number being the slot number of the line card, in privileged EXEC mode.
Replace the card if it fails the diagnostic tests. Note that the line card will be disabled for the duration
of the diagnostics. Enter the hw-module slot reload command in privileged EXEC mode if the card
remains disabled after the tests. If the card passes the tests, consider upgrading your system to the
latest Cisco IOS software release in your release train to take advantage of recent fixes. If the
problem still occurs after the upgrade, copy the error message text and the output of the diagnostic
tests exactly as they appear on the console or in the system log, enter the show tech-support
command, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%LC-3-BMA48ERRS: [chars] BMA48 [chars] error [hex]
Explanation A software or hardware error has occurred on the line card in the Buffer Management
ASIC. The Buffer Management ASIC provides packet buffering and buffer queue management
functions to the line card.
Recommended Action Run diagnostic tests on the line card by entering the diag slot-number verbose
command, with slot-number being the slot number of the line card, in privileged EXEC mode.
Replace the card if it fails the diagnostic tests. Note that the line card will be disabled for the duration
of the diagnostics. Enter the hw-module slot reload command in privileged EXEC mode if the card
remains disabled after the tests. If the card passes the tests, consider upgrading your system to the
latest Cisco IOS software release in your release train to take advantage of recent fixes. If the
problem still occurs after the upgrade, copy the error message text and the output of the diagnostic
tests exactly as they appear on the console or in the system log, enter the show tech-support
command, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%LC-3-BMA48FIM: [chars] BMA48 [chars] error fim_cf_status [hex]; fim_df0: adr
[hex] data [hex]; fim_df1: adr [hex] data [hex]; fim_df2: adr [hex] data [hex];
fim_df3: adr [hex] data [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMABUFF: [chars] BMA has [int] buffers in queue [int] when maximum of [int]
are allowed
Explanation The number of buffers in one of the BMA queues has overflowed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMACMDFTCH: Problem in BMA command fetching, status=[dec] [chars] BMA
Explanation The BMA has encountered problems as it tries to fetch the given command. Multiple
occurrences of this message may indicate a hardware problem. The GRP should recognize that
communication with the LC was lost and reload it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMACMDLOST: [chars] BMA has lost a command
Explanation The Buffer Management ASIC specified in the error message has lost a command. The
Buffer Management ASIC provides packet buffering and buffer queue management functions to the
line card. Multiple occurrences of this message may indicate a hardware problem. The GRP should
recognize that communication with the LC was lost and reload it. These messages are merely
informational; most of the time this message is received because of other issues occurring in the
router. For example, a failed Clock Scheduler Card will cause a switch over to the redundant Clock
Scheduler Card, and during the switchover, some line cards could report that a Buffer Management
ASIC command was lost. All the messages appearing in the logs should be investigated as well, as
they might indicate the reason of the failure.
Recommended Action If the analysis of the other messages does not indicate the reason of the problem
or if there are only BMA-related error messages, an analytical troubleshooting procedure is required.
Perform diagnostic tests on the line card by entering the diag slot-number verbose command, with
slot-number being the slot number of the line card in privileged EXEC mode. Replace the card if it
fails the diagnostic tests. Note that the line card will be disabled for the duration of the diagnostics.
Enter the hw-module slot reload command in privileged EXEC mode if the card remains disabled
after the tests. If the card passes the tests, consider upgrading your system to the latest Cisco IOS
software release in your release train to take advantage of recent fixes. If the problem still occurs after
the upgrade, copy the error message text and the output of the diagnostic tests exactly as they appear
on the console or in the system log, enter the show tech-support command, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%LC-3-BMACMDRPLY: Problem in BMA reply to command type [dec] [chars] BMA sequence
no=[dec]
Explanation A command was sent to the Buffer Management ASIC but a problem occurred with the
reply that was received from the Buffer Management ASIC. The Buffer Management ASIC provides
packet buffering and buffer queue management functions to the line card. Multiple occurrences of
this message may indicate a hardware problem. The GRP should recognize that communication with
the LC was lost and reload it. These messages are merely informational; most of the time this
message is received because of other issues occurring in the router. For example, a failed Clock
Scheduler Card will cause a switch over to the redundant Clock Scheduler Card, and during the
switchover, some line cards could report that there was a problem with a reply received from the
Buffer Management ASIC. All the messages appearing in the logs should be investigated as well, as
they might indicate the reason of the failure.
Recommended Action If the analysis of the other messages does not indicate the reason of the problem
or if there are only BMA-related error messages, an analytical troubleshooting procedure is required.
Perform diagnostic tests on the line card by entering the diag slot-number verbose command, with
slot-number being the slot number of the line card in privileged EXEC mode. Replace the card if it
fails the diagnostic tests. Note that the line card will be disabled for the duration of the diagnostics.
Enter the hw-module slot reload command in privileged EXEC mode if the card remains disabled
after the tests. If the card passes the tests, consider upgrading your system to the latest Cisco IOS
software release in your release train to take advantage of recent fixes. If the problem still occurs after
the upgrade, copy the error message text and the output of the diagnostic tests exactly as they appear
on the console or in the system log, enter the show tech-support command, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%LC-3-BMAERR: [chars] BMA error: msstat [hex] dma0 [hex] dma1 [hex] dma2 [hex] qm
[hex] plim [hex] fia [hex] l3 [hex] ms [hex] sdram [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMAERRS: [chars] BMA [chars] error [hex]
Recommended Action Run diagnostic tests on the line card by entering the diag slot-number verbose
EXEC command, and replace the card if it fails the tests. Note that the line card will be disabled for
the duration of the diagnostics. Use the hw-module slot reload EXEC command if the card remains
disabled after the tests. If the card passes the tests, consider upgrading your system to the latest
Cisco IOS software release in your release train to take advantage of recent fixes. If the problem still
occurs after the upgrade, copy the error message text and the output of the diagnostic tests exactly as
they appear on the console or in the system log, enter the show tech-support command, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%LC-3-BMAERRSS: [chars] BMA [chars] error [hex] [chars] [hex]
Recommended Action Run diagnostic tests on the line card by entering the diag slot-number verbose
EXEC command, and replace the card if it fails the tests. Note that the line card will be disabled for
the duration of the diagnostics. Use the hw-module slot reload EXEC command if the card remains
disabled after the tests. If the card passes the tests, consider upgrading your system to the latest
Cisco IOS software release in your release train to take advantage of recent fixes. If the problem still
occurs after the upgrade, copy the error message text and the output of the diagnostic tests exactly as
they appear on the console or in the system log, enter the show tech-support command, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%LC-3-BMASDRAM_BADCAS_LATENCY: [chars] DIMMs do not support CAS latency needed.
got [hex]
Explanation The SDRAM DIMM modules that are installed in the BMA SDRAM DIMM sockets do
not support the CAS latency required. CAS latency is specified in the DIMM EEPROM as a number.
When converted to a binary number, each bit corresponds to one CAS latency. Bit 2 must be set to 1,
indicating that a CAS latency of 3 is supported.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMASDRAM_BADSIZE: [chars] DIMMs are of unsupported size. Read this: rows
[dec], cols [dec], DIMM banks [dec], SDRAM Device banks [dec]
Explanation The SDRAM DIMM modules that are installed in the BMA SDRAM DIMM sockets are
of an unsupported size.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMASDRAM_BADWIDTH: [chars] DIMMs have unsupported data width, expected
[dec], got [dec]
Explanation The SDRAM DIMM modules that are installed in the BMA SDRAM DIMM sockets
have unsupported data width.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMASDRAM_NOTMATCH: [chars] SDRAM DIMMs do not match
Explanation The SDRAM DIMM modules that are installed in “to Fabric” or “from Fabric” BMA
DIMM0 and DIMM1 sockets do not match. The DIMMs on one side (to Fabric) could be different
from the DIMMs on the other side (from Fabric), but the two DIMMs on the same side have to be
identical. Also, all four DIMMs must be mounted and making proper contact.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMAUCODE_GET: [chars] BMA: feature [chars], line card type "[chars]", could
not get [chars] BMA microcode
Explanation When the bma microcode download command was issued, the given BMA microcode
bundled in the image was not received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMAUCODE_LCTYPE: [chars] BMA: feature [chars], specified linecard type(s)
([hex]) != current ([hex])
Explanation When the bma microcode download command was issued, there was a mismatch
between what was specified in the BMA microcode file and the current type of line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-BMAUCODE_NULL: Null downloaded BMA microcode
Explanation When the bma microcode download command was issued, the specified BMA
microcode bundled in the image was not retrieved because it is null.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_BUFHDRS: [chars] BMA: out of SDRAM buffer headers
Explanation The system ran out of available SDRAM buffer headers as it attempted to carve buffers.
This problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_BUFSIZE: [chars] BMA: illegal specified/real SDRAM buffer size(s) =
([int],[int]). Range=([dec],[dec])
Explanation The calculated SDRAM buffer size (in bytes and including header and data portions) is
not within the given range. This problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_EXBUFS: [chars] BMA: [int] SDRAM buffers > max ([int])
Explanation The maximum number of SDRAM buffer headers has been exceeded. This problem may
have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_EXFREEQS: [chars] BMA: [int] free queues > max ([int])
Explanation The number of free queues allowed for SDRAM buffer carving has been exceeded. This
problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_EXPCT: [chars] BMA: [int] sum SDRAM buffer percentages > 100
Explanation The sum of percentages per SDRAM buffer size has exceeded 100. This problem may
have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_EXSDRAM: [chars] BMA: used SDRAM ([int] bytes) > available for carve
([int] bytes)
Explanation The calculated sum of SDRAM to be carved is larger than the available SDRAM for
carving. This problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-4-CARVE_JVMASK: [chars] BMA: suspect return value [dec] on quiesce-for-carve
Explanation The BMA quiesce-for-carve algorithm retrieved a bad jump vector mask return value.
This problem could indicate an error in the quiesce.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_NOFREEQS: [chars] BMA: no more free queues
Explanation There are no more available free queues that can be used for SDRAM buffer carve. This
problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_PARMS: [chars] BMA: >= 1 SDRAM bufmem parameters == 0
Explanation An internal parameter error has occurred with one or more of the following SDRAM
buffer memory parameters: maximum buffer header count or SDRAM sizes (total, not available for
carve, and available for carve).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_QELEM: [chars] BMA: [int] Queue Manager SRAM elements > max ([int])
Explanation The system has run out of Queue Manager elements, which are used for synchronous
SDRAM buffer carving. This problem may have been caused by an SDRAM buffer carve failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-CARVE_QMREAD: BMA address [hex]: Queue Manager SRAM [hex], read error(s)
Explanation An error has occurred during the Queue Manager SRAM initialization. Reading one or
more zeroed Queue Manager SRAM locations gave a nonzero result. Errors are possible in the head,
tail, length, length threshold, buffer address, next queue element, and scratch RAM locations.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-4-CARVE_TIME: [chars] BMA: quiesce-for-carve exceeded timeout ([dec] ms) in
[chars] loop, [dec] times
Explanation The BMA quiesce-for-carve algorithm waits an allotted time for line card queues to
flush. One or more waits have exceeded this allotted time. These queues are specific to the ASICs of
the line card. This error message may not actually indicate an error; the allotted time may be
insufficient and therefore may need to be increased.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-DOWNREV: BMA is an old version.
Explanation The system software has detected an old version of the BMA.
Recommended Action Contact your Cisco technical support for an upgraded version of the BMA.
Error Message
%LC-3-IICDEV_NOTACKADDR: IIC Device [dec] failed to ack address
Explanation The BMA SDRAM DIMM has failed to acknowledge an address. An SDRAM IIC bus
protocol error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-IICDEV_NOTACKREAD: IIC Device [dec] failed to ack read command
Explanation The BMA SDRAM DIMM has failed to acknowledge the read command. An SDRAM
IIC bus protocol error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-IICDEV_NOTRESPOND: IIC Device [dec] does not respond, perhaps absent
Explanation The BMA SDRAM DIMM does not respond and perhaps is missing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-INIT_CARD_TYPE: Unknown card type ([hex])
Explanation A card either was manufactured improperly, has failed, or is newer than the software.
Error Message
%LC-3-INIT_MEM: Memory failure, addr [hex], read [hex][hex], not [hex][hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-INIT_READ: Error reading memory at [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-INIT_RESET: Failed to take line card out of reset
Explanation The initialization of the line card I/O registers has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-INIT_ZERO: No bytes to write to location [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-INVQ: Invalid local output queue: [hex] [hex] [hex] [hex] [hex] [hex]
Explanation The specified packet was routed to an invalid queue. The data shown in this message is
the packet header.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-L3FEERR: L3FE error: rxbma [hex] addr [hex] txbma [hex] addr [hex] dram [hex]
addr [hex] io [hex] addr [hex]
Explanation An error has occurred in the Layer 3 Forwarding Engine ASIC of the line card. This
message will occur along with another message that will provide more information about the location
of the parity error.
Recommended Action If this message appears frequently, replace the line card. This message indicates
a hardware issue with the Layer 3 forwarding engine on the line card.
Error Message
%LC-3-L3FEERRS: L3FE [chars] error [hex] address [hex]
Explanation An error has occurred in the Layer 3 Forwarding Engine) ASIC of the line card. This
message will give the location of the parity error (most of the time the error occurred at the CPU
DRAM).
Recommended Action If this message appears frequently, replace the line card. This message indicates
a hardware issue with the Layer 3 forwarding engine on the line card.
Error Message
%LC-3-LC_CODE_DLD_ALLOC: Failed buffer allocation for code download
Explanation The system could not allocate a data buffer to contain the contents of the given line card
file that was downloaded. There may be insufficient DRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-LC_CODE_DLD_CHKSUM: code download IPC data checksum error
Explanation The glc code download command has failed the checksum verification.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-LC_CODE_PROG: no downloaded code to program
Explanation The glc code download command has failed. There is no downloaded code to program.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-LC_FLASH_PROG_ALLOC: Can’t allocate [chars]
Explanation When the glc flash program command was entered, the watch queue, buffer, or process
creation failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-LOOKUP_COMPL: Hardware assist lookup error [hex] in memory encountered. hw
[hex] sw [hex] ip [hex] root [hex] first [hex] second [hex] third [hex] leaf [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-LOOKUP_RANGE: Hardware assist lookup error [hex] in memory encountered. hw
[hex] sw [hex] ip [hex] root [hex] first [hex] second [hex] third [hex] leaf [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-MACSTR: Adj/midb ([chars]) incorrect macstring: length=[dec], macstr
word=[hex]
Explanation The line card CEF or MDS has received an adjacency or midb that contains an invalid
MAC rewrite string. Packets forwarded to that adjacency or midb will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-MLLC: Channel or Port [int]: [chars] malloc failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-OUTINFO: Adj/midb([chars]): incorrect output_info=[hex] maclen=[dec]
Explanation The line card CEF or MDS has received an adjacency or midb that contains an invalid
OUTPU_INFO field. Packets forwarded to that adjacency or midb will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-PARITYERRTTM48: Parity error in memory encountered
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-3-SELECTOR: [dec]: unknown BMA selector value
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LC-1-TESTALERT: [chars]
Error Message
%LC-2-TESTCRIT: [chars]
Error Message
%LC-7-TESTDEBUG: [chars]
Error Message
%LC-0-TESTEMERG: [chars]
Error Message
%LC-3-TESTERR: [chars]
Error Message
%LC-6-TESTINFO: [chars]
Error Message
%LC-5-TESTNOTICE: [chars]
Error Message
%LC-4-TESTWARNING: [chars]
LCB Messages
The following are Line Control Block (LCB) event process error messages.
Error Message
%LCB-3-LOCKFAILURE: Multiple LCB event processes scheduled
Explanation The LCB event process has failed to lock the semaphore that is used to prevent multiple
LCB processes from running. Multiple LCB processes have been scheduled to run when they should
not have been allowed to run at the same time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCB-3-QUEUEFAILURE: LCB process unable to create event queue
Explanation The system could not create an LCB event queue, and the LCB process has quit. The
operating system was unable to allocate adequate RAM space for the queue.
Recommended Action Try entering the command again after a few minutes. If the problem persists, it
indicates a lack of RAM space. The router image may require more RAM than the router contains.
LCCEF Messages
The following are ATM Cisco express forwarding (CEF) adjacency error messages.
Error Message
%LCCEF-3-MACSTR: adjacency ([chars]) has incorrect high word ([hex]) in its mac
string
Explanation The CEF line card has received an adjacency with an incorrect MAC rewrite string.
Packets forwarded to that adjacency will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCCEF-3-OUTINFO: adjacency ([chars]) has incorrect output_info ([hex]) field
Explanation The CEF line card has received an adjacency with an incorrect OUTPUT_INFO field.
Packets forwarded to that adjacency will be dropped.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LCCOREDUMP Messages
The following are line card core dump subsystems error messages.
Error Message
%LCCOREDUMP-3-BADCLOSE: Can’t close slave core socket for slot [dec]
Explanation The system has just finished dumping a core file from a line card. The system tried and
failed to close the core file on the remote system.
Error Message
%LCCOREDUMP-3-BADOPEN: Can’t open slave core socket for slot [dec]
Explanation The system wants to dump a core file to a remote system, but the system is unable to open
the remote file.
Recommended Action Ensure that the remote system is accessible and that the protocol is set up
correctly.
Error Message
%LCCOREDUMP-3-BADWRITE: Can’t write [chars] to slave core socket for slot [dec]
Explanation The system is trying to write a core dump file to a remote system. The file was opened,
and an error has occurred during a write to the file.
Recommended Action Verify that the network is functioning and that there is available disk space.
Error Message
%LCCOREDUMP-2-EOM: Cannot allocation memory for [chars]
Explanation The system cannot allocate memory for the core dump subsystem.
Error Message
%LCCOREDUMP-3-ILLNVGEN: Illegal call to bflc_cfg_coredump_nvgen
Explanation The NVGEN routine was called, but NVGEN was not set.
Recommended Action Gather information about the processes running on this GSR, including the
traceback, and contact your Cisco technical support representative.
Error Message
%LCCOREDUMP-3-ILLPAK: Coredump packet received from slot [dec] (not in dump state)
[hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
[hex] [hex]
Explanation The RP has received a core dump packet from a line card that should not be dumping
core.
Recommended Action Gather information about the state of the line cards and contact your Cisco
technical support representative.
Error Message
%LCCOREDUMP-3-ILLTD: Testdump only valid on line cards (not allowed on RPs)
Explanation You cannot run a line card core dump test for an RP.
Recommended Action Do not try to run a line card core dump test for an RP.
Error Message
%LCCOREDUMP-6-LERP: Cannot configure linecard exceptions for [chars] RP
Explanation The exception line card commands can be used only to configure exceptions on a line
card. You cannot use an exception line card command to configure RP core dumps.
Recommended Action Use the exception command without a line card specified to configure RP core
dumps.
Error Message
%LCCOREDUMP-3-NOMCP: Cannot malloc memory for mbus core dump message to slot [dec]
Explanation The system is trying to write a core dump file to a remote system, but it could not allocate
memory to create the message that starts the core dump process.
Error Message
%LCCOREDUMP-4-NOMDD: [chars] core dump for slot [dec] (Cannot modify during dump)
Explanation The system is currently dumping a core file for this line card. You cannot modify core
dump configuration during a core dump.
Error Message
%LCCOREDUMP-3-NOPAK: No packet on queue ([hex] [dec])
Explanation The RP has received a core dump packet from a line card that should not be dumping
core.
Recommended Action Gather information about the state of the line cards and contact your Cisco
technical support representative.
Error Message
%LCCOREDUMP-3-NOPROC: Unable to create data handler process
Explanation The system is attempting to write a core dump file to a remote system, but it is unable to
start a process to dump the file.
Recommended Action Gather information about the number of processes running, including the
amount of memory in the system, and contact your Cisco technical support representative.
Error Message
%LCCOREDUMP-3-NOQUEUE: Cannot create queue to receive dump packets for slot [dec]
Explanation The system is trying to write a core dump file to a remote system. It could not create a
queue to hold dump data coming from the line cards.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%LCCOREDUMP-4-TIMEOUT: [chars] ([hex] [dec])
Explanation The system is trying to write a core dump file, but the RP timed out while the system was
waiting for the data from the line card.
Recommended Action Gather information about the line card and contact your Cisco technical support
representative.
LCFE Messages
The following are Fast Ethernet line card (LC) error messages.
Error Message
%LCFE-4-CAM_DONE_TIME: CAM [chars]: wait for DONE exceeded timeout ([dec] ms)
Explanation An LC Fast Ethernet Rx Translator content addressable memory (CAM) DONE bit was
not reset to 1 on a write or read within the given timeout period.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-6-CAM_INIT: HW MAC address filter (CAM) init failed: CAM disabled
Explanation The CAM hardware containing the MAC address filter has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-3-FE_RX_MICE: [chars]
Explanation An attempt to load the line card Fast Ethernet Mice FPGA has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-1-INITFAIL: LCFE([dec]/[dec]), initialization timeout failure
Explanation The line card Fast Ethernet hardware initialization has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-6-LINE_STATE: Line state [chars]
Explanation A line state error has been detected or fixed as specified in the message.
Recommended Action Check the cable connections. The local Rx cable must be connected to the
remote Tx cable and vice versa.
Error Message
%LCFE-4-OP: error: [chars]
Explanation Line card Fast Ethernet driver general operation errors have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-4-RPCMD: [chars] command error: [chars]
Explanation RP command errors involving the line card Fast Ethernet driver have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-6-RX_LOS: [chars] RX Loss of Signal
Explanation An Rx loss-of-signal error has been detected or fixed as specified in the message.
Recommended Action Check the cable connections. The local Rx cable must be connected to the
remote Tx cable and vice versa.
Error Message
%LCFE-3-RX_TX_TRANS: [chars]
Explanation The line card Fast Ethernet Rx/Tx translator FPGA could not be loaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCFE-6-SYNC_LOSS: [chars]
Recommended Action Check the cable connections. The local Rx cable must be connected to the
remote Tx cable and vice versa.
LCGE Messages
The following are Gigabit Ethernet line card (LC) error messages.
Error Message
%LCGE-6-CAM_ADD: Failed to add address [enet] to CAM
Explanation An entry could not be added to the CAM MAC address filter.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-4-CAM_DONE_ITER: CAM [chars]: wait for DONE exceeded [dec] iterations
Explanation The line card Gigabit Ethernet Rx GigaTranslator content addressable memory (CAM)
DONE bit was not reset to 1 on a write or read within the number of iterations specified in the
message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-CAM_EXCEEDED: [dec] entries to add > [dec] entries available
Explanation An entry could not be added to the CAM MAC address filter.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-CAM_INIT: CAM MAC address filter init failed: CAM disabled
Explanation The system could not initialize the CAM MAC address filter.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-CAM_REMOVE: Failed to remove address [enet] from CAM
Explanation An entry could not be removed from the CAM MAC address filter.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-GBIC_OIR: [chars] [chars] [dec]
Explanation A GBIC OIR event has been detected as specified in the message.
Error Message
%LCGE-6-GBIC_READ: Cannot read GBIC in port [dec], perhaps absent or faulty
Explanation The system could not read the GBIC in the specified port.
Recommended Action Ensure that the GBIC is inserted correctly. If it is inserted correctly and the
problem persists, replace the GBIC.
Error Message
%LCGE-6-GBIC_TX_FAULT: GBIC TX Fault [chars]
Explanation A GBIC Tx fault error was detected or fixed as specified in the message.
Recommended Action Check the GBIC and the cable connections. The local Rx cable must be
connected to the remote Tx cable and vice versa.
Error Message
%LCGE-1-INITFAIL: LCGE([dec]/[dec]), initialization timeout failure
Explanation The line card Gigabit Ethernet hardware initialization has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-3-INTR: [chars]
Explanation The line card Gigabit Ethernet Rx GigaTranslator FPGA could not be loaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-LINE_STATE: Line state [chars]
Explanation A GBIC line state error was detected or fixed as specified in the message.
Recommended Action Check the GBIC and cable connections. The local Rx cable must be connected
to the remote Tx cable and vice versa.
Error Message
%LCGE-4-OP: error: [chars]
Explanation Line card Gigabit Ethernet driver general operation errors have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-4-RPCMD: [chars] command error: [chars]
Explanation RP command errors involving the line card Fast Ethernet driver have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-RX_LOS: [chars] RX Loss of Signal
Explanation A GBIC Rx loss-of-signal error was detected or fixed as specified in the message.
Recommended Action Check the GBIC and cable connections. The local Rx cable must be connected
to the remote Tx cable and vice versa.
Error Message
%LCGE-3-RX_TRANS: [chars]
Explanation The line card Gigabit Ethernet Rx GigaTranslator FPGA could not be loaded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-3-RX_TRANS_PROG: [chars]
Explanation The line card Gigabit Ethernet Rx GigaTranslator FPGA has not been programmed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCGE-6-SYNC_LOSS: [chars]
Recommended Action Check the GBIC and cable connections. The local Rx cable must be connected
to the remote Tx cable and vice versa.
LCINFO Messages
The following are line card crash information subsystem error messages.
Error Message
%LCINFO-3-CRASH: Line card in slot [int] crashed
Explanation The line card in the specified slot has crashed and sent a CRASH_START message to the
RP. The RP is waiting for the rest of the crash information from the line card, including stack trace,
context, and version, to be sent via the Mbus. This information should be sent a few milliseconds
after the CRASH_START message is received. The RP software has not otherwise been notified of
the line card crash. The RP software will receive notification of the line card crash after all the crash
information has been sent to the RP. In the unlikely event that the subsequent crash information
messages are not received by the RP within a reasonable time limit (perhaps 10 seconds), the RP will
print a TIMEOUT error message and will report to the rest of the RP software that the line card has
crashed.
Recommended Action Report this defect to your Cisco technical support representative. Report as
much information about the line card in question as possible, including the output of the show
context summary, show context slot n, and show tech-support n commands, as well as the show
tech-support command from the RP.
Error Message
%LCINFO-3-INVDEV: Invalid line card number in MBUS callback (LC=[int])
Explanation The line card crash information subsystem on the RP was called from the Mbus
subsystem with an invalid device identifier. The device in this case should be the slot number of the
line card, but the slot number was out of range. This condition indicates a software defect in the
system.
Recommended Action Report this defect with as much information about the Mbus subsystem as
possible to your Cisco technical support representative. There is no adverse effect to the RP because
it ignores the invalid callback and continues. If this problem persists, reboot the router. It is unlikely
but possible that this problem is due to defective Mbus hardware somewhere in the system, most
likely within the RP Mbus module.
Error Message
%LCINFO-3-INVSTATE: Line card crash server in bad state (LC=[int],state=[int])
Explanation The line card crash information subsystem for the specified line card is in an unknown
state. This error is caused by a software defect in that subsystem.
Recommended Action Report this defect to your Cisco technical support representative providing as
much information as possible about the Mbus subsystem and the line card crash information
subsystem.
Error Message
%LCINFO-3-NOBUF: Could not malloc line card crash structures on RP (size=[int])
Explanation The RP could not allocate memory for line card crash data structures at the time of
startup. This condition is not serious, but the underlying memory shortage at time of startup will
probably cause the router to run poorly or prevent the router from starting.
Recommended Action Research the memory shortage problem or add more memory.
Error Message
%LCINFO-3-NOBUFLC: Could not malloc line card crash info buffer on RP
(LC=[int],bufnum=[int],size=[int])
Explanation The RP could not allocate memory to one or more buffers to hold line card crash
information at startup time. This condition is not serious, but the underlying memory shortage at time
of startup will probably cause the router to run poorly or prevent the router from starting.
Recommended Action Research the memory shortage problem and, if necessary, add more memory.
Error Message
%LCINFO-3-NOPROCESS: Failed creating line card complete process
Explanation When creating the “CRASH COMPLETE” process for the crash information subsystem,
the create_process call has failed. This condition should not occur and is probably caused by a
software defect or hardware failure. This error should happen only during initialization.
Recommended Action Reboot the system. If the condition persists on subsequent reloads of the system,
report the problem to your Cisco technical support representative and reload the system with a
different image.
Error Message
%LCINFO-3-TIMEOUT: Timeout waiting for crash info from slot [int]
Explanation The “CRASH INFORMATION COMPLETE” timer has expired. When a line card
crashes, it sends information to the RP for debugging and analysis. When the “START OF CRASH”
message is received, a timer is set for approximately 10 seconds. The line card has 10 seconds to send
all the crash information to the RP. This information is not a crash dump—this is a small amount of
information that usually includes data such as context and stack trace. The crash information is less
than 8K bytes in size. If an “END OF CRASH INFORMATION” message is not received before the
timer goes off, the crash information record is closed (containing partial information), this message
is displayed, and the rest of the system is notified that the line card has crashed (at which point it is
probably reloaded). If the line card sends more crash information after the timer expires and before
the system resets the line card, additional “UNXMSG” error messages might be displayed.
Recommended Action No action is required specifically because this message was displayed. Because
the line card has crashed, there might be other defects to report. If this message is seen and a line
card has not crashed, report this defect to your Cisco technical support representative along with the
output of the usual commands, including the show tech-support command on the RP and on the line
card that did not crash but was mentioned in this error message.
Error Message
%LCINFO-4-TRUNC: Crash record ([int]=[chars]) truncated
(expected=[int],actual=[int])
Explanation A line card has crashed and was sending crash information to the RP. The RP received a
“CRASH RECORD START” message that indicated the data would be a certain number of bytes in
length. Before the indicated number of bytes were received, the RP received another “CRASH
RECORD START” message indicating the start of another record. The current record is marked as
truncated, the next record is received, and the problem is noted in this error message. This should be
noted as a problem, but might be only a symptom of another underlying problem, because this
message was triggered by a line card that has crashed.
Recommended Action Report this defect, providing as much information as possible about the Mbus
subsystem and the line card crash information subsystem to your Cisco technical support
representative.
Error Message
%LCINFO-4-UNXMSG: Unexpected crash info msg type ([chars]) in state [chars]
(LC=[int])
Explanation The line card crash information subsystem has received a message that is unexpected for
the state it is in. The state and message type are given in the error message. This occurrence does not
have any adverse effect on the RP because it ignores the message and recovers from this occurrence.
The sender of these messages is a line card that is crashing; therefore, the source of the crash on the
line card is more significant. If this message occurs without a line card crash, it is due to a stray or
errant Mbus message that warrants investigation. This condition could also be caused by a dropped
Mbus message.
Recommended Action Find the source of the crash on the line card if one was crashing when the
message has occurred. If no line card crashed, report this defect to your Cisco technical support
representative, providing as much information as possible about the Mbus subsystem and the line
card crash information subsystem. If this message persists, rebooting the router might help eliminate
this message.
LCLOG Messages
The following are Internet router line card logger subsystem error messages.
Error Message
%LCLOG-3-INVDEV: Invalid line card number in MBUS callback (LC=[int])
Explanation The line card crash info subsystem on the RP was called from the Mbus subsystem with
an invalid device identifier. The device in this case should be the slot number of the line card, but the
slot number was out of range. This condition indicates a software defect in the system.
Recommended Action Report this defect, providing as much information as possible about the Mbus
subsystem to your Cisco technical support representative. There is no adverse effect to the RP
because it ignores the defective callback and continues. If the problem is recurring, reboot the router.
It is unlikely but possible that the problem is caused by malfunctioning Mbus hardware somewhere
in the system, most likely within the RP Mbus module.
Error Message
%LCLOG-3-INVSTATE: LC logger in bad state (LC=[int],state=[chars],msg=[chars])
Explanation The line card logger subsystem for the specified line card is not in the state expected for
the message it received. This condition is probably caused by a software defect in that subsystem,
although it could also be caused by a dropped Mbus message.
Recommended Action Report this defect to your Cisco technical support representative, providing as
much information as possible about the Mbus subsystem and the line card logger subsystem.
Error Message
%LCLOG-3-MSGGIANT: LC log msg larger than max allowed (LC=[int],length=[int])
Explanation The RP part of the line card logger server has received a log start message that is larger
than the maximum size allowed by the log buffer. This condition is probably due to a software defect.
Recommended Action Report this defect to your Cisco technical support representative, providing as
much information as possible about the Mbus subsystem and the line card logger subsystem.
Error Message
%LCLOG-3-MSGTOOBIG: LC log msg longer than expected
(LC=[int],len=[int],exp=[int])
Explanation The RP part of the line card logger server has received more text for a message than was
indicated by the start message. This condition is probably due to a software defect.
Recommended Action Report this defect to your Cisco technical support representative, providing as
much information as possible about the Mbus subsystem and the line card logger subsystem.
Error Message
%LCLOG-3-OVERFLOW: LC log msg longer than msg buffer
(LC=[int],len=[int],max=[int])
Explanation The RP part of the line card logger server has received more text for a message than the
message log buffer can fit. This condition is probably due to a software defect.
Recommended Action Report this defect to your Cisco technical support representative, providing as
much information as possible about the Mbus subsystem and the line card logger subsystem.
LCOC12_CH_DS3 Messages
The following are Internet router OC-12-channelized-to-D3 line card error messages.
Error Message
%LCOC12_CH_DS3-1-ALLOCFAIL: OC12 [dec]/[dec][chars] allocation failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCOC12_CH_DS3-3-BMAENG: [chars] HDLC, [chars] [chars][chars]. (src=[hex],
det1=[hex], det2=[hex])
Explanation HDLC buffer management ASIC engine hardware errors have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCOC12_CH_DS3-3-BMAPAR: [chars] HDLC, [chars]. BMA_DATA[3:0]=[hex]. (src=[hex],
det1=[hex], det2=[hex])
Explanation A parity error has occurred on the HDLC buffer management ASIC engine.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCOC12_CH_DS3-3-CLOCKERR: Controller oc12 [dec]:[dec] clock out of reference.
PLIM interrupt count [dec], interrupt status [hex]
Recommended Action Verify the near-end and far-end clock source configuration for the OC12
controller. If, after verifying or correcting the clock configuration, the problem still exists, copy the
error message exactly as it appears on the console or in the system log. Issue the show tech command
to gather data that may provide information to determine the nature of the error. If you cannot
determine the nature of the error from the error message text or from the show tech command output,
contact your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%LCOC12_CH_DS3-3-HDLCENG: [chars] HDLC, [chars]. [chars], port [dec]. (src=[hex],
det1=[hex], det2=[hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCOC12_CH_DS3-1-INITFAIL: OC12 [dec]/[dec] hardware initialization failure
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, issue the execute-on
slot number show controller oc12 all details command. If you cannot determine the nature of the
error from the error message text or the execute-on slot number show controller oc12 all details
command output, contact your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%LCOC12_CH_DS3-3-NOHWIDB: OC12 [dec]/[dec][chars] hardware IDB is missing
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCOC12_CH_DS3-3-NOSUBBLOCK: OC12 [dec]/[dec][chars] sub-block is missing
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCOC12_CH_DS3-3-SRAMPAR: [chars] HDLC, [chars]. [chars]=[hex][chars].
(src=[hex], det1=[hex], det2=[hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCOC12_CH_DS3-4-UNKNOWNPARAM: OC12 [dec]/[dec][chars] parameter value is unknown
Explanation An unknown command parameter was used for the OC12-channelized-to-DS3 controller
or channel IPC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LCPLIM Messages
The following are line card physical layer interface module error messages.
Error Message
%LCPLIM-2-BADIDB: PLIM interface idb incorrect, [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the execute-on slot number show controller command to gather data that may provide
information to determine the nature of the error. If you cannot determine the nature of the error from
the error message text or from the execute-on slot number show controller command output, contact
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%LCPLIM-2-BADINTERFACE: Out of range LC interface, [dec] on slot [dec]
Explanation The number of interfaces has exceeded the maximum limit for this line card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show version, show gsr, show diags, show interfaces, execute-on slot number show
controller, and execute-on slot number show subsys commands to gather data that may provide
information to determine the nature of the error. If you cannot determine the nature of the error from
the error message text or from the show version, show gsr, show diags, show interfaces, execute-on
slot number show controller, and execute-on slot number show subsys command output, contact
your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%LCPLIM-3-UNDEFCMD: Interface [dec]: unsupported [chars] command =[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show ipc status command to gather data that may provide information to determine the
nature of the error. If you cannot determine the nature of the error from the error message text or from
the show ipc status command output, contact your Cisco technical support representative and
provide the representative with the gathered information.
Error Message
%LCPLIM-2-UNDEFPLIM: Undefined PLIM type [dec] in slot [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show version, show gsr, show diags, show interfaces, and execute-on slot number show
subsys commands to gather data that may provide information to determine the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show version,
show gsr, show diags, show interfaces, or execute-on slot number show subsys command output,
contact your Cisco technical support representative and provide the representative with the gathered
information.
LCPOS Messages
The following are Packet-over-SONET (POS) line card driver error messages.
Error Message
%LCPOS-3-BMAENG: [chars] POS, [chars] [chars][chars]. (src=[hex], det1=[hex],
det2=[hex])
Explanation POS buffer management ASIC engine hardware errors have occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-3-BMAPAR: [chars] POS, [chars]. BMA_DATA[3:0]=[hex]. (src=[hex],
det1=[hex], det2=[hex])
Explanation A parity error has occurred on the POS buffer management ASIC engine.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-1-INITFAIL: LCPOS([dec]/[dec]), initialization timeout failure
Explanation The line card POS ASIC and framer initialization have failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LCPOS-3-LINKBADEVT: Unexpected event woke up LC POS link process.
Explanation The line card POS link report process has received an unexpected event.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show subsys command to gather data that may provide information to determine the nature
of the error. If you cannot determine the nature of the error from the error message text or from the
show subsys command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%LCPOS-3-LINKNOPRC: LCPOS, lcpos_add_process: Unable to create
lcpos_link_report process
Explanation The line card POS link report process cannot be created.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show subsys command to gather data that may provide information to determine the nature
of the error. If you cannot determine the nature of the error from the error message text or from the
show subsys command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%LCPOS-3-LINKPROC: LCPOS, lcpos_link_report process: Could not get argument
Explanation The line card POS link report process has stopped working.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show subsys and show memory summary commands to gather data that may provide
information to determine the nature of the error. If you cannot determine the nature of the error from
the error message text or from the show subsys or show memory summary command output,
contact your Cisco technical support representative and provide the representative with the gathered
information.
Error Message
%LCPOS-3-POSENG: [chars] POS, [chars]. [chars], port [dec]. (src=[hex],
det1=[hex], det2=[hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-3-RXPOSTO: LCPOS([dec]/[dec]), RX POS engine shutdown failed
Explanation The software is trying to shut down the Rx POS engine. The Rx POS engine did not shut
down before the software timer expired.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Run diagnostics on the line card in slot (X). If the diagnostics pass, issue the execute-on slot number
show controllers pos registers command to gather data that may provide information to determine
the nature of the error. If you cannot determine the nature of the error from the error message text or
from the execute-on slot number show controllers pos registers command output, contact your
Cisco technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-3-SOP: [chars] SOP. (source=[hex], halt_minor0=[hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-3-SRAMPAR: [chars] POS, [chars]. [chars]=[hex][chars]. (src=[hex],
det1=[hex], det2=[hex])
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Perform diagnostics on the line card in the specified slot. If the diagnostics pass, contact your Cisco
technical support representative and provide the representative with the gathered information.
Error Message
%LCPOS-3-TXPOSTO: LCPOS([dec]/[dec]), TX POS engine shutdown failed
Explanation The software is trying to shut down the Tx POS engine. The Tx POS engine did not shut
down before the software timer expired.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Run diagnostics on the line card in the specified slot. If the diagnostics pass, issue the execute-on
slot number show controllers pos registers command to gather data that may provide information
to determine the nature of the error. If you cannot determine the nature of the error from the error
message text or from the execute-on slot number show controllers pos registers command output,
contact your Cisco technical support representative and provide the representative with the gathered
information.
LES_FDDI Messages
The following are LAN Emulation Server and FDDI error messages.
Error Message
%LES_FDDI-2-ILLEGAL: WARNING: Illegal FDDI Configuration
Explanation The router does not have enough I/O memory to support an FDDI interface. The FDDI
interface requires at least 4 MB of I/O memory.
Recommended Action Install the required amount of I/O memory. For maximum performance, Cisco
recommends installing 8 MB of I/O memory for a single FDDI NIM, and 16 MB of I/O memory if 2
FDDI NIMs are installed. With 4 MB of I/O memory, the system will create 256 FDDI buffers for
one FDDI interface or 384 buffers for two FDDI interfaces. With 8 MB of I/O memory, the system
will create 512 FDDI buffers for either one or two FDDI interfaces. With 16 MB of I/O memory, the
system will create 512 FDDI buffers for one FDDI interface or 1024 buffers for two FDDI interfaces.
LEX Messages
The following are LAN Extension error messages.
Error Message
%LEX-3-NOTSENT: Serial line down, [chars] : [chars] not sent
Explanation The serial line has gone down, and the specified command was not sent to the LAN
Extender.
Recommended Action Determine why the serial line went down; for example, if the cable was pulled,
or the LAN Extender was powered off. The command will automatically be resent when the serial
interface is operational.
Error Message
%LEX-3-RCMDNAK: [chars] : [chars] could not be processed by LAN Extender
Explanation The LAN Extender could not process the command from the host router. Possible causes
are as follows:
• The LAN Extender has run out of memory.
• The message from the host router is malformed.
• A request to write Flash memory occurred while the LAN Extender was busy writing Flash
memory for a previous request.
• The size of a file to be downloaded is greater than the amount of Flash memory available.
Recommended Action If the command was copy tftp lex number or copy flash lex number, ensure that
the correct FLEX image file is specified. Only a single copy request can be handled at one time. If
the problem was caused by a temporary out-of-memory condition on the LAN Extender, reenter the
command.
Error Message
%LEX-3-RCMDREJ: [chars] : [chars] could not be processed by LAN Extender
Explanation The LAN Extender did not recognize the code for the specified remote command. This
condition might occur if the user is running old LAN Extender software with newer host router
software that has support for new LEX remote commands.
Error Message
%LEX-3-TIMEOUT: Retry count exceeded for [chars] : [chars]
Explanation The host router resent the given message as many times as specified in the lex
retry-count command configuration variable, without receiving an acknowledgment from the LAN
Extender. At this point, the host router gives up trying to send this particular remote command
message.
Recommended Action Use the LEDs on the LAN Extender to determine if it is operational. Confirm
that the lex timeout configuration command is set appropriately for the speed of the link.
LIBT2F Messages
The following are text to fax library error messages.
Error Message
%LIBT2F-3-ENGINE_FAILED: The text2fax engine failed
Explanation The text to fax engine has failed. This error was most likely caused by a memory
limitation or the passing of illegal data into the text to fax engine. The fax transmission will be
aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBT2F-3-GETBUFFER_FAILED: Cannot allocate a packet
from shared memory
Explanation The system is running low on packet memory, and the fax cannot be sent correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBT2F-2-NEW_CONTEXT: A new text2fax context could not be created
Explanation An internal error has occurred in the initialization of the text to fax engine. The fax
transmission will be aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBT2F-3-NULL_BUFFER: A text buffer is NULL
Explanation An internal error has occurred in the text buffer processing. The fax transmission be
aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LIBTIFF Messages
The following are Tagged Image File Format (TIFF) library error messages.
Error Message
%LIBTIFF-3-BAD_DIALPEER: Invalid dial peer tag [dec]
Explanation An invalid Media Mail over IP dial peer tag was received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBTIFF-4-COPY_QUALITY: Bad copy quality on tty
[dec]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%LIBTIFF-3-ENGINE_FAILED: The tiff engine failed
Explanation The TIFF engine has failed. This error was most likely caused by a memory limitation
or the passing of illegal data into the TIFF engine. The fax transmission will be aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBTIFF-3-GETBUFFER_FAILED: Cannot allocate a packet
from shared memory
Explanation The system is running low on packet memory. The fax cannot be sent correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBTIFF-3-INVALID_BUFFER: A tiff buffer is invalid
Explanation An internal error has occurred in the TIFF buffer processing. The fax transmission will
be aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBTIFF-3-NEW_CONTEXT: A new tiff context could not be created
Explanation An internal error has occurred in the initialization of the TIFF engine. The fax
transmission will be aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LIBTIFF-3-NULL_BUFFER: A tiff buffer is NULL
Explanation An internal error has occurred in the TIFF buffer processing. The fax transmission will
be aborted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LINECARD Messages
The following are Node Route Processor (NRP) line card error messages.
Error Message
%LINECARD-3-NRP_BADSTATUS: NRP slot [dec] subslot [dec] invalid Mailbox status
area contents or unreachable.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_CONFIG: NRP slot [dec] subslot [dec] invalid Mailbox config area
contents or unreachable.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_CRASHING: NRP slot [dec] subslot [dec] crashing.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_CRASHREBOOT: NRP slot [dec] subslot [dec] crashed and rebooted.
Explanation An NRP slot on the line card has failed, and the router has rebooted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_NONOP: NRP slot [dec] subslot [dec] non-operational.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_SECONDARYDEAD: NRP slot [dec] subslot [dec] reports EHSA secondary
down.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_SECONDARY_TO_PRIMARY: NRP slot [dec] subslot [dec] EHSA secondary
to primary cutover.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINECARD-3-NRP_SECONDARYUP: NRP slot [dec] subslot [dec] reports EHSA secondary
up.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LINEPROTO Messages
The following are Line Protocol error messages.
Error Message
%LINEPROTO-5-UPDOWN: Line protocol on Interface [chars], changed state to [chars]
Explanation The data link level line protocol has changed state.
LINK Messages
The following are data link error messages.
Error Message
%LINK-3-BADENCAP: Interface [chars], Bad encapsulation code ([dec])
Explanation The lower-level software was unable to write a MAC header for a datagram. A
configuration error has probably occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-BADMACREG: Interface [chars], non-existent MACADDR registry for link [dec]
Explanation An attempt to map a network level address to a MAC level address has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-4-BADQID: Interface [chars], bad output queue ID specified ([dec]). Packet
dropped
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-2-BADVCALL: Interface [chars], undefined entry point
Explanation An internal software error has occurred. The high-level system code tried to use an
unimplemented entry point with the virtual IDB driver.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-6-BERTSTATUS: Interface [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-BOGUSENCAP: Interface [chars], bad encapsulation in idb->enctype = [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-5-BOOTP: [chars] address [IP_address], resolved by [IP_address]
Explanation An interface IP address was successfully learned dynamically through BOOTP. The first
address specified in the message is the learned IP address. The second IP address specified in the
message is the IP address of the BOOTP server that provided the information.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-4-BRIDGECONFLICT: Interface [chars], encapsulated BPDU recvd from [enet]
Explanation An FCIT running in nonencapsulating transparent mode has detected an FDDI bridge
running in encapsulation mode on the same fiber. This condition indicates an unstable situation and
should be corrected. The incoming interface is displayed, along with the FDDI MAC address in
standard form.
Recommended Action Upgrade the specified interface to full transparent mode. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%LINK-5-CHANGED: Interface [chars], changed state to [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-COMPREG: Interface [chars], non-existent (de)compression registry. Packet
dropped
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-EMPTYPAK: Interface [chars], empty packet dequeued; linktype [dec], queue
[dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-4-FDDISTAT: Interface [chars], FDDI state [chars] detected
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-IDBLISCRE: Unable to create [chars] interface list
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-IDBLISINS: Not able to insert interface [chars] into [chars] list
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-2-INTVULN: In critical region with interrupt level=[dec], intfc=[chars]
Explanation An internal software error has occurred. The high-level system code has attempted to call
this routine with interrupts enabled.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-2-LINEST: No linestate vector for [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-5-LOOPSTATUS: Interface [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-4-NOMAC: A random default MAC address of [enet] has
been chosen. Ensure that this address is unique, or specify MAC
addresses for commands (such as ’novell routing’) that allow the
use of this address as a default.
Recommended Action Ensure that the specified address is unique, or specify MAC addresses for
commands such as ipx routing that allow the use of this address as a default.
Error Message
%LINK-2-NOSOURCE: Source idb not set
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%LINK-5-RARP: [chars] address [IP_address], resolved by [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-0-REENTER: Fatal reentrancy, level=[dec], intfc=[chars]
Explanation An internal software error has occurred. The system code has attempted to access a
critical data structure that was already in use.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-5-REMLOOP: Interface [chars], remote loop [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-5-SLARP: [chars] address [IP_address], resolved by [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-4-TOOBIG: Interface [chars], Output packet size of [dec] bytes too big
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-TOOSMALL: Interface [chars], Output runt packet of [dec] bytes
Explanation An output packet has been detected that was smaller than the minimum allowable
datagram size. An error in another driver or an error in the system software probably triggered this
error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LINK-3-UPDOWN: Interface [chars], changed state to [chars]
Recommended Action If the state change was unexpected, confirm the configuration settings for the
interface.
LLC Messages
The following are Logical Link Control (LLC), type 2 error messages.
Error Message
%LLC-2-UNEXPECT: LLC2: [chars] UNEXPECTED EVENT
Explanation An internal software error has been found. A software component is trying to use LLC2
structures that do not exist.
Recommended Action Record the configuration and any other information that would be useful in
recreating the error. Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LLIST Messages
The following are linked list facility error messages.
Error Message
%LLIST-3-OFFLIST: [chars] from [hex], [hex] not on list
Explanation An internal inconsistency has been detected. An attempt was made to remove the
specified item from a list, but the specified item was not on the list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LLIST-3-ONLIST: [chars] to [hex], [hex] on list
Explanation An internal inconsistency has been detected. An attempt was made to add the specified
item to a list, but the specified item was already on the list.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LNMC Messages
The following are LAN network manager error messages.
Error Message
%LNMC-3-BADCLSI: [chars] primitive not valid for lnm [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSICNF: [chars] Invalid confirm [chars] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIDATALEN: [chars] Bad data len = [dec] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIHDRLEN: [chars] Bad header len = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIIDTYPE: [chars] Invalid ID type = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIIND: [chars] Invalid indication [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIPRIMTYPE: [chars] Invalid primitive type = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSIRET: [chars] Invalid ret code ([hex]) [chars], [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%LNMC-3-BADCLSISAP: [chars] Bad clsi SAP id = [hex] [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
LPD Messages
The following are line printer daemon (LPD) error messages.
Error Message
%LPD-3-MANYLF: Line [t-line], packet has too many newlines to convert
Explanation An internal buffer did not have enough room to add all the necessary carriage returns to
a packet of LPD data that was destined for a printer configured with a newline-convert command.
This message is unlikely to occur with a file that contains valid data.
Recommended Action Check the file that is being printed to see whether it contains valid, printable
data.
LSS Messages
The following are LS Switching error message definition error messages.
Error Message
%LSS-4-LSIPC: [chars] [dec]
Explanation The LSIPC has timed out. The microcode on the specified interface may not be
responding. A possible cause of this condition is an EPAM not responding.
M32X Messages
The following are M32X Basic Rate Interface (BRI) trunk card error messages.
Error Message
%M32X-1-AR_TIMEOUT: M32X controller [dec], channel [hex]: No Reponse from device.
Action Request Timeout
Explanation The action request has failed after a retry and has timed out.
Error Message
%M32X-1-DWNLDCKSM: M32X: Download checksum error (sent = [hex], received = [hex]
Explanation The download of the internal microcode to the M32X trunk card has failed to checksum
correctly. This condition usually indicates a hardware failure of the M32X trunk card.
Recommended Action Perform a power cycle. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%M32X-1-DWNLDFL: M32X down load failed.
Explanation The M32X trunk card has failed. The M32X trunk card could not download its
operational microcode.
Recommended Action Perform a power cycle. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%M32X-1-INITFAIL: M32X slot [dec]: Init Failed at [chars]
Explanation The M32X trunk card has failed to complete its hardware initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-3-MBXREAD: M32X: Stale msg in [chars] - mbx0:[hex] mbx1:[hex] mbx2:[hex]
Explanation The M32X trunk card has not responded to a message within a specified time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-1-NOTCMPLT: M32X download failed to complete.
Explanation The M32X trunk card has failed. It could not download its operational microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-3-NOTM32X: Device reported [hex]
Explanation A hardware error has occurred involving the PCI interface for an M32X trunk card.
Recommended Action Either an M32X trunk card has malfunctioned or another PCI device may have
been mistaken for an M32X. Copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%M32X-1-NOTREADY: Not ready for download.
Explanation The M32X trunk card did not respond when requested to download its operational
microcode.
Recommended Action Perform a power cycle. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%M32X-3-PANIC: M32X: Exception [dec], trace [dec]
Explanation A software or hardware error has occurred in the M32X trunk card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-5-REMLOOP: M32X controller [dec], channel [dec]: remote loopback [chars],
[chars]
Error Message
%M32X-1-STARTFAIL: [chars]: Channel enable failed
Explanation A software or hardware error has occurred. The M32X trunk card is not responding to
commands that are used to initialize it.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-1-STOPFAIL: [chars]: Channel disable failed
Explanation A software or hardware error has occurred. The M32X trunk card has failed to respond
to a request to disable an interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%M32X-3-TOOSMALL: M32X: [chars] - packet was less than two bytes
Explanation An output packet had been detected that was smaller than the minimum allowable
datagram size. An error in another driver or an error in the system software probably triggered this
error message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MAILBOX Messages
The following are ChipCom mailbox support error messages.
Note All MAILBOX-class messages are generated in response to various conditions arising from the use
of a mailbox implemented on a partner port of the Cisco 2500. The mailbox is used to pass
administrative information between the router and the main management module of the platform of
the partner.
Error Message
%MAILBOX-3-BADCHKSUM: Checksum failed. Expected = [hex], calculated = [hex].
Ignoring PDU.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MAILBOX-3-BADECHO: Echo-response did not match echo-request!
Explanation The data received from an ECHO_RESPONSE PDU did not match the original data
provided in the ECHO_REQUEST. Usually this message is seen during initialization and indicates a
catastrophic failure of the mailbox interface. See the MAILBOX-3-INITFAIL error message for more
information.
Recommended Action Verify the router module installation. Ensure that the software revision on the
management module and the router module carrier card is up to date. If this message persists, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%MAILBOX-3-BADPDU: PDU of type [chars] received. Invalid or unsupported. Ignoring.
Explanation The PDU that the mailbox received was valid, but the type is not supported in the current
software implementation and will be ignored.
Error Message
%MAILBOX-3-INITFAIL: Mailbox initialization failure. [chars] Mailbox offline.
Explanation A catastrophic failure involving the initialization of the administrative mailbox has
occurred. The mailbox will be taken offline and remain in that state until a router module reset or a
system reload occurs. At that time, initialization will again be attempted. Note that the functionality
of the router (its ability to receive and forward packets) is not affected by this error.
Recommended Action Verify the router module installation. Ensure that the software revision on the
management module and the router module carrier card is up to date. If this message persists, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%MAILBOX-6-INITOK: Mailbox initialization successful.
Explanation After a router reloads, this message is generated to indicate that the mailbox was
successfully initialized.
Error Message
%MAILBOX-7-MBOXDEBUG: [chars]
Explanation This message header is paired with general debugging messages used to provide
information about the functionality of the mailbox. To enable mailbox debugging, enter the debug
mailbox command.
Error Message
%MAILBOX-3-NOECHO: Echo-request timed out. No response received. Mailbox offline.
Explanation An ECHO_RESPONSE was not received within the allotted time after the generation of
an ECHO_REQUEST. This failure occurs only during mailbox initialization and indicates a problem
between the communication path of the router module and its carrier card.
Recommended Action Verify the router module installation. Ensure that the software revision on the
management module and the router module carrier card is up to date. If this message persists, copy
the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%MAILBOX-3-OFFLINE: [chars] mailbox is offline. Interrupt ignored.
Explanation This message is generated when an attempt has been made by the management module
to communicate with an offline mailbox. An error exists between the perceived state of the mailbox
from the router side and the perceived state of the mailbox from the management module side.
Recommended Action Issue a system-wide reset on the management module. If this message persists,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%MAILBOX-7-ONLINE: [chars] mailbox coming online.
Explanation This message is generated only when mailbox debugging is enabled. It provides
information about the state of each incoming or outgoing mailbox.
Error Message
%MAILBOX-7-READ: Reading [hex] from carrier.
Explanation This message is generated only when mailbox debugging is enabled. It provides very
low-level information about the incoming mailbox data stream.
Error Message
%MAILBOX-3-TIMEOUT: Intra-PDU timeout occurred on [chars] mailbox data.
Explanation A timeout has occurred while the characters of a PDU were being sent or received. The
entire PDU will be ignored.
Error Message
%MAILBOX-7-WRITE: Writing [hex] to carrier.
Explanation This message is generated only when mailbox debugging is enabled. It provides very
low-level information about the outgoing mailbox data stream.
MBRI Messages
The following are error messages relating to multi-BRI (MBRI) port modules.
Error Message
%MBRI-1-CHANINITFAIL: [chars] [chars] failed
Explanation The MBRI network module has failed to complete its initialization.
Recommended Action Ensure that there is sufficient memory available in the router. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MBRI-1-INITFAIL: Port Adapter in bay [dec], shutting down PA
Explanation The MBRI network module has failed to complete its initialization.
Recommended Action Ensure that there is sufficient memory available in the router. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MBRI-3-NOTMBRI: Bay [dec] device ID seen as [hex], expected [hex]
Explanation The network module hardware has reported that a non-MBRI port module was detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBRI-1-TIMERPOOL_EMPTY: [chars] could not get timer element
Explanation The requested operation could not be accomplished because the global pool of timer
elements was empty. This error may have been caused by a transient system condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBRI-3-UNKNOWN_STATE: [chars] layer1 state is [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MBUS Messages
The following are maintenance bus (Mbus) error messages.
Error Message
%MBUS-3-BADCLK: Slot [dec] does not see fabric clock from [chars]
Card will not operate on fabric using this clock
Explanation The slot does not see the fabric clock. The slot must see the fabric clock from at least one
of the CSCs. If just one CSC is present, the card must synchronize to that clock to operate on the
fabric. If two CSCs are present, the following cases are possible. If the CSCs were configured to be
redundant, the card will function if it can synchronize to at least one of the clocks. The card will be
configured to use that clock in the nonredundant mode. If the CSCs are not redundant (when one CSC
is defective), the whole chassis will be configured for one of the two CSCs and all the cards must
synchronize to the primary CSC. A card that has failed to synchronize to the selected primary CSC
will not operate over the fabric. Note that if two CSCs are present, they will be configured as
redundant unless the clocks fail to lock. That error message should have been reported earlier in the
process.
Recommended Action Verify that the card is seated correctly. Try to reset or power-cycle the card. Run
diagnostics for the card if possible. If the condition persists, copy the error message exactly as it
appears along with previous error messages and report it to your Cisco technical support
representative.
Error Message
%MBUS-0-CLKFAIL: Switched Primary Clock to [chars] ; FS error in slot [int]
Explanation A hardware failure has occurred. The primary clock for the system had to be switched
because frame synchronization errors were detected in the specified slot. The switch will take place
under the conditions described below. Note that when the switch to a new clock is made, the RP and
CSC combination is not known to have failed previously. The switch is made when the following are
true:
• The GRP/primary CSC detects frame synchronization failures.
• The GLC/SFC/Secondary CSC detects frame synchronization failures. These switchovers are
rate-limited to once every 10 minutes.
A card can cause only one switchover. The inability of the card to detect frame synchronizations
from the primary clock is a catastrophic failure that makes it inoperable on the fabric. The condition
will usually manifest itself as a CRC error in the FIA, resulting in transfer errors over the fabric.
Recommended Action Run diagnostics on the specified card and the original primary CSC if possible.
If fabric errors persist, remove the CSC, copy the error message exactly as it appears on the console
or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MBUS-2-CLKSTATUS: Slot [dec] [chars]
Explanation The slot clock has changed its redundancy state. If the card has lost its redundancy state,
it can still operate with the other clock. This problem may be localized to the line card or may be a
global event caused by a malfunctioning CSC card. In the latter case, all line cards will show this
condition.
Recommended Action Verify that the other clock is correctly using the show controller clock
command.
Error Message
%MBUS-2-CLKSYNC: [chars] could not lock to [chars]. Clocks could not be configured
as redundant
Explanation An attempt to lock the fabric clocks has failed. A hardware failure has occurred. This
message indicates that clock or scheduler redundancy cannot be achieved in this configuration. If this
failure occurs during the boot process, the system primary clock will be chosen by a majority rule;
that is, the primary clock will be the clock to which the majority of the cards are synchronized. If this
failure occurs during an OIR event, the initial primary clock will be maintained. Cards that do not
synchronize to the selected primary clock will not operate over the fabric. Use the show controller
clock command to check the clock configuration for the individual cards.
Recommended Action Replace or reinsert the CSCs and try again. If the condition persists, copy the
error message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%MBUS-3-CSCCLK: Fab CLOCK FPGA in Slot [dec] did not see all Fabric Clocks.
FAB_CLK_FPGA_fabClkSts Register = [hex] If bit 0 of the register is set implies
clk_0 is bad if bit 1 of the register is set implies clk_1 is bad Fabric Clocks
could not be configured as redundant.
Explanation There are two CSCs in the system, but they cannot synchronize with each other. They are
therefore configured as nonredundant.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-3-CSC_ONLY: Slot [dec] can only have CSC cards
Recommended Action Remove any card that is not a CSC from the specified slot. If you are sure it is
a CSC card, verify that the EEPROM is programmed correctly. To read the EEPROM contents, use
the show diags details command and report the output to your Cisco technical support
representative.
Error Message
%MBUS-6-CSC_OVER_BKPL: [chars] overriding backplane nvram chassis type [chars]
Explanation The CSC represents a different chassis type from what is programmed into the chassis
backplane NVRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-6-DISCOVERED_CARDS: [dec] [chars] present in [hex] (bitmask)
Error Message
%MBUS-2-DNLDFAIL: [chars] download to slot [dec]
Explanation The specified image could not be downloaded to the card. The card will be automatically
reset and the download retried.
Recommended Action Try resetting, power-cycling, or reinserting the card. If the condition persists,
copy the error message exactly as it appears on the console or in the system log, contact your Cisco
technical support representative, and provide the representative with the gathered information.
Error Message
%MBUS-0-DOWNREV: [chars] [dec] [chars]
Explanation The specified module is of a downlevel version. This fabric downloader, MBUS Agent
RAM or another component could be the cause of this condition. The error message text specifies
more information regarding this condition.
Recommended Action Ensure that the fabric downloader or the other version specified in the error
message text is synchronized with the one from the current Cisco IOS software release that is running
on the primary GRP. Enter the upgrade all slot-number command, with slot-number being the slot
number of the line card, to synchronize the version of the MBUS agent RAM, the fabric downloader,
and other components on the line card. A system reload will correct this condition most of the time.
However, in some rare circumstances, a power cycle is required to recover the line card. Ensure that
enough route memory is present on the line card to support your Cisco IOS software release. More
information is available at “Upgrading Line Card Firmware on a Cisco 12000 Series Router” at the
URL http://www.cisco.com/warp/public/63/17.html.
Error Message
%MBUS-3-EEPROM: Failed read EEPROM location [hex] in slot [dec] [chars]
Explanation An attempt to read the EEPROM contents in the specified slot has failed. The line card
is most likely not recognized.
Recommended Action Ensure that the line card is supported in your current Cisco IOS software
release. Attempt to reseat the line card. If the EEPROM is still not recognized, the upgrade all
slot-number command, with slot-number being the slot number of the line card, to synchronize the
version of the MBUS agent RAM, the fabric downloader, and other components on the line card. You
might also reload or power cycle the router to try to recover the line card. If the problem still occurs,
copy the error message text exactly as they appear on the console or in the system log, enter the show
tech-support command, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MBUS-6-FABCONFIG: Switch Cards [hex] (bitmask) Primary Clock is [chars] Fabric
Clock is [chars] Bandwidth Mode : [chars]
Explanation The Switching fabric (both SFC and CSC) is configured as specified in the error message
text. The primary clock is either a CSC0 (slot 16) or CSC1 (slot17). The fabric clock might be
redundant if a second Clock Scheduler Card is present. The bandwidth mode might be full if at least
4 SFCs or CSCs are used. More information on this messages can be found at “Cisco 12000 Series
Internet Router: Switch Fabric” at the URL
http://www.cisco.com/warp/customer/63/arch_12000_switchfabric.html#1.-Redundancy and
Bandwidth.
Error Message
%MBUS-0-FAB_FAILURE: Unrecoverable fabric error detected on switch card [int]
Explanation Errors have been detected by the line card or RP from the specified switch card.
However, because of the lack of redundancy in the fabric, this card cannot be removed.
Recommended Action Replace this switch card. Copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MBUS-0-FABINIT: Failed to initialize switch fabric infrastructure
Explanation The switch fabric infrastructure has failed to initialize. At least one CSC must be
detected and configured.
Recommended Action Insert a CSC card. If a CSC card is present, verify that it is seated correctly and
power-cycle or reboot the Internet router. If the condition persists, copy the error message exactly as
it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%MBUS-6-FIA_CONFIG: Switch Cards [hex] (bit mask); Primary Clock [chars]
Error Message
%MBUS-6-FIA_STATE: [chars]
Error Message
%MBUS-2-FIRMWARE: RAM version download to slot [dec] failed
Explanation The RAM version of the MBus agent firmware could not be downloaded to specified slot.
This message may be caused by either a software or a hardware bug.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-3-GETMSGFAIL: Failed getting process message from MBUS device [int] --
[chars]
Explanation An MBus message and an error message were sent back. An internal software error has
occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-0-GRP_NO_FRAMESYNC:
Explanation The GRP has not seen the frame synchronizations within the required intervals. The GRP
must see frame synchronizations every 1.04 milliseconds.
Recommended Action Power-cycle the Internet router. If condition persists, copy the error message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%MBUS-6-GRP_STATUS: [chars] [dec] [chars]
Error Message
%MBUS-3-INSUFF_BW: Insufficient fabric bandwidth to launch and operate card in
slot [dec]
Explanation Some line cards (for example, 4 Port E.D. Packet over SONET OC-12c/STM-4 and 1
Port E.D. Packet over SONET OC-48c/STM-16) cannot operate in quarter-bandwidth mode. Full
fabric bandwidth must be available to launch and operate these line cards. Full fabric bandwidth is
typically achieved by either one CSC and three SFCs, or two CSCs and two SFCs. To obtain fully
redundant, full-fabric bandwidth, you must use a configuration of two CSCs and three SFCs. In any
case a minimum of one CSC and three or more additional switch cards (CSC or SFC) are required
for full-fabric bandwidth.
Recommended Action Make sure the CSCs and SFCs are properly inserted and in good working
condition. Ensure that there is a total of four working switch cards and that at least one switch card
is a CSC. If any switch card is missing or nonoperational, contact your Cisco technical support
representative.
Error Message
%MBUS-3-IOSCRASH: Slot [dec]
Explanation The ROM monitor reports that the Cisco IOS software on the line card has crashed.
Recommended Action The line card is automatically reset by the GRP. If the problem persists, try
reinserting the line card. If this error message recurs, run diagnostics on the line card.
Error Message
%MBUS-2-LAUNCHERR: [chars] for Slot [dec] status [hex]
Recommended Action Reset the line card. If the condition persists, copy the error message exactly as
it appears, along with previous error messages and report it to your Cisco technical support
representative.
Error Message
%MBUS-3-MISMATCHED_FABCONF: Master GRP Fabric Config: Switch Cards [hex] Master
Clock [hex] Line Card [dec] Fabric Config: Switch Cards [hex] Master Clock [hex]
Explanation The fabric configurations for the cards are assigned by the master GRP. The
configurations may be temporarily different during reconfiguration of fabric (such as the insertion,
removal, or malfunction of switch cards) because the GRP has changed its configuration but has not
yet notified the line card. The line card may modify its FIA configuration without changing its
bandwidth mode. In addition, it is permissible for the line card to have a different primary clock if
there are two CSCs that are configured as redundant.
Error Message
%MBUS-6-MODEL_INVALID: Chassis Model invalid [dec] (CSC types([hex],[hex])
invalid for overide)
Explanation The model type programmed into the backplane NVRAM was invalid. The CSCs in the
chassis also contained invalid model types.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-3-MSGTOOBIG: MBUS message length too big (dev=[int],type=[int],len=[int])
Explanation An MBus message received exceeds the maximum size of 254 bytes. This error indicates
a software defect.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-0-NOCARDS: No Cards detected in slots 1 - [dec]
Explanation No cards were detected. At least the GRP must be discovered by the MBus.
Recommended Action Power-cycle the Internet router and retry. If this message recurs, copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%MBUS-0-NOCSC: [chars]
Recommended Action If necessary, insert a CSC in slot 16 or 17 and reboot the system. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MBUS-0-NOFABCARD: There must at least be a CSC card in slot 16 or 17.
Recommended Action If necessary, insert a CSC in slot 16 or 17 and reboot the system. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MBUS-3-NOFABCLK: Slot [dec] does not see any fabric clock
Card will not operate on fabric
Explanation The slot must see the fabric clock from at least one of the CSCs.
Recommended Action Reset, power-cycle, or reinsert the card. If the error persists, copy the error
message exactly as it appears, along with previous error messages. and report it to your Cisco
technical support representative.
Error Message
%MBUS-0-NOIMAGE: [chars]
Explanation The image was missing in the bundle linked with this Cisco IOS image. The image is
required for downloading. A missing image usually signifies a build problem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-3-NOPROCESS: Failed creating User LED Process
Explanation The call to create a user LED process failed when creating the process used to handle the
timers for the user commands to write to the LEDs. The only effect of this failure is that the user
commands to write LED messages will not work, but there may be more serious problems if the
Cisco IOS software is having trouble creating processes during initialization.
Recommended Action Reboot the router. If the condition persists but is confined to this process, ignore
the problem and continue.
Error Message
%MBUS-2-NORESPONSE: From [chars] agent. [chars]
Explanation The interface to the MBus agent firmware is no longer responding. An internal software
error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-6-OIR: [chars] [chars] [dec]
Error Message
%MBUS-0-OLD_SCA: Old SCA found on clock switch card (CSC) in slot [dec]
Recommended Action Obtain a new CSC from your Cisco technical support representative.
Error Message
%MBUS-3-READREG: Failed to read register [hex] in slot [dec] [chars]
Explanation An attempt to read the register in the specified slot has failed.
Error Message
%MBUS-5-REBOOT: [chars] [dec] [chars]
Explanation The line card is being reset because it was not downloaded or configured by this GRP.
The GRP must be able to synchronize with the line card state in order to prevent a reset of the entire
chassis on every boot of the GRP. This condition will also occur when the GRP is booted with a newer
(potentially incompatible) version of Cisco IOS software. The line card will be reset and a
compatible image downloaded.
Recommended Action Avoid a reboot of the GRP when the line cards are configured and running.
Error Message
%MBUS-3-REGISTER: Status change from unknown register [hex] in slot [dec] Value =
[hex]
Explanation A register that was not being monitored has indicated a status change. This is probably
a software error.
Recommended Action If the condition persists, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MBUS-0-REGISTRY: Failed to create registry [chars] [chars]
Explanation The specified registry could not be created. This is a catastrophic error for this feature.
This condition requires the intervention of a Cisco software developer for a solution.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-3-SC_REMOVED: Switch card [int] being removed from fabric configuration.
Explanation Errors have been detected by the line card or the RP from the switch card specified in
this log message. This card has been removed from the fabric configuration and has been powered
down.
Recommended Action Remove or replace this clock switch card and contact your Cisco technical
support representative.
Error Message
%MBUS-0-SELFDISCOVER: Unknown GRP slot number. Power cycle the GSR and retry
Error Message
%MBUS-3-SFC_ONLY: Slot [dec] can only have SFC cards
Recommended Action Remove cards that are not SFCs from the specified slot. If you are sure it is an
SFC, verify that the EEPROM is programmed correctly. Use the show diags details command to read
the EEPROM contents and report it to your Cisco technical support representative.
Error Message
%MBUS-3-SFLOCK: CSC in Slot [dec] failed to phase lock CSC_FPGA_MCLK = [hex] bit
5 of the register is set Fabric Clocks could not be configured as redundant
Explanation The specified CSC was to be designated as the secondary clock, but it failed to
phase-lock with the primary clock. The primary and secondary clocks are therefore not configured
in the redundant mode.
Recommended Action Copy the error message exactly as it appears, along with previous error
messages, and report it to your Cisco technical support representative.
Error Message
%MBUS-6-STATECHANGE: New state is ’[chars]’
Explanation The dial shelf interface changed state with respect to MBus control and became either a
master or a slave. In a dial shelf with just one DSI, it must always be a master.
Error Message
%MBUS-6-SWITCHED_FABCLK: Slot [dec] switched to [chars]
Explanation The selected clock has changed state on the card. If the slot was configured with a
redundant clock, then this is the new clock for this card. It should continue functioning in
nonredundant mode. If the redundancy mode is maintained, the clock should not switch (unless there
is an external user specification or command forcing it to do so).
Error Message
%MBUS-3-TIMEOUT: Timed out waiting for MBUS response from device [int] -- [chars]
Explanation An MBus message that was sent has timed out while waiting for a response. This error
could be caused by possible hardware or software problems. Some of the hardware that could cause
this problem are the MBus module on RP, the slot it was sending the message to, and the GRP.
Recommended Action If the message is infrequent, no action is necessary. If the problem always is
associated with a single slot or MBus device, Cisco recommends that you replace the MBus module
or the whole FRU (such as the line card or power supply). If the problem is associated with many
different slots or MBus devices, it is recommended that you replace the RP MBus module or the
whole GRP. If replacing hardware does not solve the problem, or if the problem is persistent or
involves frequent timeouts, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%MBUS-3-UNKNOWN_REGISTER: Status change message for register [hex] in slot [dec],
value = [hex]
Explanation The MBus agent for the specified slot has reported a status change for a register that is
no longer being monitored.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS-6-UNUSED_SFC: In slot [dec]
Explanation The set bandwidth mode does not require the specified SFC. The switch fabric card will
be ignored for the configuration. Removing the SFC will not alter the system performance.
Recommended Action Ensure that the bandwidth mode of the fabric is the expected bandwidth.
Error Message
%MBUS-3-WAKEUP: Could not set wake up reason (pid=[int]) -- [chars]
Explanation The process wakeup reason was changed while sending an MBus message and waiting
for a response. An error has occurred in getting the current wakeup reason for the process. This
problem was caused by an error in the scheduler or some other software bug in the MBus code.
Recommended Action Report this problem to a Cisco technical support representative, providing the
exact error message text in addition to the traceback that accompanies it. If the problem recurs
frequently, reload the router.
MBUS_SYS Messages
The following are maintenance bus (Mbus) system error messages.
Error Message
%MBUS_SYS-3-ENQUEUE: Failed to queue message from slot [dec] stream [dec]
Explanation An attempt to queue a message from the interrupt for process-level software has failed.
The message will be dropped. The dropped message indicates a potential problem in the MBus
process-level message handling. This error can occur if there are problems with the MBus process
specifically or with Cisco IOS process-related issues generally. This error may also happen if the
MBus process is not scheduled for extended periods of time and there is heavy MBus traffic.
Recommended Action If this is a persistent problem, either the MBus process is dead or there are other
Cisco IOS-related problems. Consider rebooting the GRP if possible.
Error Message
%MBUS_SYS-3-MAXSIZE: Message from slot [dec] stream [dec] of length [dec] > max
message size [dec]
Explanation A message from a slot has exceeded the maximum message size of 254 bytes and
therefore will be dropped. This error should not happen during normal operation.
Recommended Action To verify the functionality of MBus, use the show mbus counters and the show
mbus can-error commands. If any particular card shows errors and this condition persists, try
reloading the card if possible. The error counts in the show mbus command can be cleared using the
clear mbus-statistics command.
Error Message
%MBUS_SYS-3-MSGINVCHN: MBUS invalid channel selected
(dev=[int],type=[int],channel=[dec],len=[int])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS_SYS-3-MSGTOOBIG: MBUS message length too big
(dev=[int],type=[int],len=[int])
Explanation The software tried to send a message with a length greater than the maximum message
size of 254.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS_SYS-3-NOBUFFER: Message from slot [dec] in stream [dec] dropped
Explanation A message from the slot was dropped because there were no MBus buffers available.
Either the messages are coming too fast or the process-level message handling is not processing the
messages quickly enough.
Recommended Action This condition should correct itself. Check to see if the GRP is being inundated
by messages from the chassis. If the condition persists, consider rebooting the GRP.
Error Message
%MBUS_SYS-3-NOCHANNEL: Failed to allocate MBUS channel for over 10 secs
Explanation No MBus channel could be allocated for sending messages. Either there is very heavy
MBus traffic or there is a hardware problem. If traffic is temporarily heavy, the condition will clear
itself. In case of hardware errors, either the MBus agent has failed or the hardware interface to the
mailbox is not processing the messages. Resetting the processor, including the agent, may clear the
problem. If the problem persists, the card probably has hardware problems and needs diagnosis.
Recommended Action Power-cycle the card. If the problem persists, the card may be defective and
should be replaced.
Error Message
%MBUS_SYS-3-REASSEMBLY: Error slot [dec], stream [dec] [chars]
Explanation A reassembly error was detected for the given slot and stream combination. Either the
slot-and-stream combination was incorrect (so it gave an invalid reassembly buffer index) or the first
and last (or last few) packets were lost. The message will be dropped and may cause errors for the
application running over the MBus.
Error Message
%MBUS_SYS-0-REGISTRY: Failed to create registry [chars]
[chars]
Explanation The specified registry could not be created. The inability to create the registry is a
catastrophic error for this feature. This condition requires the intervention of a Cisco software
developer for a solution.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS_SYS-3-SEQUENCE: Sequencing error (slot [dec], stream [dec]): expected [dec],
received [dec]
Explanation An incorrect sequence number was detected in a multi-packet message. This error could
occur if one or more packets were dropped or the source packetized the message incorrectly.
Recommended Action Check to see if there is excessive MBus activity, such as copious printing from
a line card. To determine the lost message count, use the show mbus counters command.
Error Message
%MBUS_SYS-3-TIMEOUT: Timeout on mbus request. Dest = [int], type = [int], addr =
[hex]
Explanation No response was received from an MBus request. This request was for either an
EEPROM field or a register read.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MBUS_SYS-3-TXERR: Failed to transmit MBUS message for over 10 secs
Explanation Message could not be transmitted because all the transmit buffers have been full for more
than 10 seconds. This may be a temporary problem if there is heavy MBus traffic. Otherwise, the
error probably indicates a hardware problem. Either the MBus agent is not responding or the
hardware interface is not generating interrupts.
Recommended Action If this is a persistent problem, power-cycle the card. If the problem still
continues, it is likely to be a hardware problem that requires diagnosis.
Error Message
%MBUS_SYS-3-UNEXPECTED: Unexpected response key = [int], current key = [int]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MC3810_DSX1 Messages
The following are MC3810 DSX1 subsystem error messages.
Error Message
%MC3810_DSX1-3-ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MC3810_DSX1-5-MC3810_NOTICE: [chars]
Recommended Action This message is for informational purposes only. No action is required.
MCAST Messages
The following are Layer 2 multicast error messages.
Error Message
%MCAST-6-GC_LIMIT_EXCEEDED: IGMP snooping was trying to allocate more Layer 2
entries than what allowed ([dec])
Explanation The allocation of Layer 2 entries has been limited in order to conserve system resources.
Recommended Action To set the limit of Layer 2 entries, enter the ip igmp snooping l2-entry-limit
configuration command. Increasing the value of the max-entries argument could cause a reload by
increasing the use of system resources.
Error Message
%MCAST-6-IGMP_CGMP_MODE: IGMP snooping now is running in IGMP_CGMP mode on vlan
[dec]
Explanation IGMP snooping has detected a switch or a router that uses the CGMP protocol. As a
result, IGMP is now running in IGMP_CGMP mode so that other devices that use CGMP protocol
can function.
Error Message
%MCAST-6-IGMP_ONLY_MODE: IGMP snooping now is running in IGMP_ONLY mode on vlan
[dec]
Explanation IGMP snooping is now running on a network where there are no devices that use the
CGMP protocol. Because IGMP snooping does not have to support the CGMP protocol, it is running
in IGMP_ONLY mode.
MDS Messages
The following are multicast distributed switching error messages.
Error Message
%MDS-2-LC_INIT: Error initializing linecard
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MDS-2-LC_INVALID_MROUTE_MSG: Unknown message received from RP
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MDS-2-LC_INVALID_MSG: Unknown IPC received from RP
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MDS-2-LC_INVALID_SIZE: Unknown IPC size received from RP
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MDS-2-LC_NOIPCBUFFR: No IPC buffers available for messages to be sent to the RP
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MDS-3-ROUTECOUNT_ZERO: Multicast route count reached zero
Explanation The running count of multicast routes is zero. The running count should be a number
other than zero.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MDS-4-ROUTELIMIT: [int] routes exceeded multicast route-limit of [dec]
Explanation The number of multicast routes has exceeded the maximum configured number. New
routes cannot be added unless the configuration is changed.
Recommended Action If multicast traffic has priority on this router, use the ip multicast route-limit
command to increase the number of multicast routes. Otherwise, no action is required.
Error Message
%MDS-2-RP: [chars]
Explanation The route processor either cannot allocate memory or has missing data.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
MEMSCAN Messages
The following are memory scan error messages.
Error Message
%MEMSCAN-2-BSSREG: Parity error([hex]) found in imagebss region
Explanation A parity error was found in the Business Support System region of memory.
Recommended Action Schedule a reboot of the system to clear memory as soon as possible. An attempt
to remove the parity error during the normal operation of the router will cause it to reload. If more
parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-2-DATAREG: Parity error([hex]) found in imagedata region
Explanation A parity error was found in the data region of the memory.
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-3-DUPERR: Another parity error([hex]) found in bolck([hex]). Not scrubed
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-3-INHEAD: Parity error([hex]) found in block header
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-3-INPREV: Parity error([hex]) found in block field **previous
Explanation A parity error has been found in a critical field of a block header.
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-3-INUSE: Parity error([hex]) found in busy bolck([hex])
Explanation A parity error has been found in a busy block that cannot be scrubbed or removed.
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-6-LINKED: Error([hex]) block([hex]) linked, size [dec]
Explanation A parity error was found in a free block that could not be scrubbed. The free block has
been moved so that it cannot be accessed again.
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-6-MSCRUBED: Parity error([hex]) scrubed multiple times
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-6-SCRUBED: Parity error([hex]) scrubed
Explanation One or more memory parity errors were found and scrubbed.
Error Message
%MEMSCAN-6-SPLIT: Error([hex]) block([hex]) split, bad block([hex]) linked, size
[hex]
Explanation A parity error was found in a free block that could not be scrubbed. The free block has
been fragmented, and the fragment that contains the parity error has been moved so that it cannot be
used again.
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-2-TEXTREG: Parity error([hex]) found in imagetext region
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
Error Message
%MEMSCAN-3-UNKNOWN: Parity error([hex]) found in other(unknown) region
Recommended Action Schedule a reboot of the system to clear the memory as soon as possible. An
attempt to remove the parity error during the normal operation of the router will cause it to reload. If
more parity errors are found at this address after the reboot, replace the DRAM in the router or the
processor board.
MGCP Messages
The following are Media Gateway Control Protocol (MGCP) error messages.
Error Message
%MGCP-2-INTERNAL_CRITICAL: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MGCP-3-INTERNAL_ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MGCP-4-INTERNAL_WARNING: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
MGCP_APP Messages
The following are Media Gateway Control Protocol (MGCP) application-specific error messages.
Error Message
%MGCP_APP-6-CALL_REC_DATABASE_FAILED: Failed to create call record database
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-CCAPI_APP_REGISTER_FAILED: Failed to register MGCP Application with
CCAPI
Explanation An attempt to register the MGCP application with the CCAPI has failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-DNS_QUEUE_FAILED: Failed to create DNS message watched queue
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-ENDPT_DATABASE_FAILED: Failed to create endpoint database
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-EVT_NODE_ALLOC_FAILED: Failed to allocate memory for event node
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-GEN_INIT_FAILED: Failed to initialize MGCP services
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-GEN_INIT_NO_IP_INTF_FAILED: Suspended initialization of MGCP
services. No IP interface up yet
Explanation The initialization of MGCP services has been suspended. No IP interface has been
brought up yet.
Recommended Action Ensure that there is at least one interface configured with an IP address.
Error Message
%MGCP_APP-6-PROCESS_CREATION_FAILED: Cannot create MGCP application process
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-RTP_SERVICES_INIT_FAILED: Failed to start VOIP call leg
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-SOCKET_OPEN_FAILED: Failed to open UDP port for MGCP
Explanation An attempt to open a UDP port for the MGCP process has failed.
Recommended Action Ensure that no other application is using the same UDP port number.
Error Message
%MGCP_APP-6-SYS_QUEUE_FAILED: Failed to create MGCP system message watched queue
Explanation An attempt to create the MGCP system message watched queue has failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MGCP_APP-6-TFTP_QUEUE_FAILED: Failed to create TFTP message watched queue
Explanation An attempt to create the TFTP message watched queue has failed.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
MICA Messages
The following are Modem ISDN Channel Aggregation (MICA) error messages.
Error Message
%MICA-3-BADIMAGE: Cannot download version [chars] on module [dec]
Explanation The block information that is necessary for downloading modem firmware is missing for
the indicated firmware version.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-BADMODEM: Modem [dec] went bad
Explanation Run-time checks for modem health have determined that the indicated modem is no
longer functional. The loss of functionality was caused by a hardware or software error.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-BADMODULE: Module in socket [dec] is of unknown type (board-id=[dec])
Explanation The modem module in the socket indicated by the message is invalid, possibly because
the serial EEPROM on the module was not programmed correctly.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MICA-3-BADMSG: Bad msg from modem([dec]/[dec]): opcode/arg = [hex]/[hex]
Explanation A message that was not expected by the driver has been received from the modem. If the
hardware is newer than the software, this could mean that a new response cannot be handled.
Otherwise, it is possible that data corruption has occurred in the hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MICA-3-BADPARAM: Modem [dec]: [chars] while handling [chars].
Explanation The modem state machine has received a bad parameter, as indicated by the error
message.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-BADRXOPCODE: Bad mail message opcode from modem [dec]: opcode = [hex]
Explanation A message that has an illegal operation code was received from the specified modem.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-BADTXOPCODE: Bad tx mail message opcode = [hex]
Explanation An attempt has been made to send a message that has an illegal operation code to the
specified modem.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-BOARD_DL_FAIL: Slot [dec] Boardware download failed because of [chars],
all modems are marked bad
Explanation A MICA modem has failed to download its onboard software. This error was probably
caused by a communication error between the router and the MICA hardware.
Recommended Action Try power-cycling the router. If the error message recurs, copy the message
exactly as it appears on the console or in the system log, contact your Cisco technical support
representative, and provide the representative with the gathered information.
Error Message
%MICA-5-BOARDWARE_RUNNING: Slot [dec] is running boardware version
[char].[char].[char].[char]
Explanation This message indicates the successful startup of the onboard software on one MICA
modem port.
Error Message
%MICA-1-BOOTFLASH: [chars]
Explanation A MICA modem firmware download file is not found in boot Flash memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-1-BRDCRASHED: Slot [dec] MICA Board Crashed, Going to Recover
Explanation A MICA modem board has crashed. The router will automatically restart and reload.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-1-BRDINITFAIL: Slot [dec] MICA Board Init Failed : [chars]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-CONTIGUOUS: Contiguous packet sent for transmit
Explanation A software error has occurred. As a result, an unexpected packet was prepared for
transmission and dropped.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-CRASH: Runtime error on MICA module [dec] Hex [dec]
Explanation A software error that involves the modem firmware running on the specified modem
module has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-INBANDNAK: Inband NAK from modem [dec] -- payload [hex] [hex] [hex] [hex]
[hex] [hex] [hex] [hex]
Explanation An in-band message that was sent to the specified modem has been rejected.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-INBAND_UNKNOWN_OPCODE: Inband message with unknown opcode received from
modem [dec] -- payload [hex] [hex] [hex] [hex] [hex] [hex] [hex] [hex]
Explanation An in-band message that has unknown operation code has been received from the
specified modem.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-6-INIT: Modem module [dec] initialized
Error Message
%MICA-3-INVALID_PARAM: Mica sent invalid stack address or length, MICA module
[dec], addr [hex], length [dec]
Explanation A run-time error has occurred on the MICA, causing it to send an invalid stack address
or length.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-MODEMBAD: Modem number [dec]/[dec] is bad, Error code is [hex]
Explanation A message from the MICA modem driver indicates that the specified modem is bad.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-5-MODEM_RECOVERY: Modem ([dec]/[dec]) is being recovered by [chars]
Explanation The specified modem has been repeatedly failing to connect and is subsequently being
recovered.
Error Message
%MICA-5-MODEM_RECOVERY_FAIL: Modem ([dec]/[dec]) recovery failed: [chars]
Error Message
%MICA-3-NAK: NAK from modem [dec] in state [dec] -- payload [hex]
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-NOBOARDWARE: Boardware is not bundled in this IOS image
Explanation This Cisco IOS image does not contain the onboard software necessary for MICA
modems.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-NOBUF: No msg buffer for Modem([dec]/[dec]) in [chars]:[dec]
Explanation The MICA software was unable to allocate a packet buffer. The system may be out of
memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MICA-3-NOENTRIES: Exhausted [chars] DMA entries for module [dec]
Explanation The software structures that are used to drive the DMA engines were temporarily
exhausted while attempting the task specified in the error message. As a result of this error, the task
was aborted.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-NOIDB: No IDB structure for modem [dec]
Explanation A software structure was found in an unexpected state during the run time for the
specified modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-NOMAILELEMENTS: Exhausted free mail elements for modem_num [dec]
Explanation The software structures that are used to receive and transmit messages from the MICA
modems were temporarily exhausted.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-NOMEMORY: Failed To Allocate Memory for MICA modem mgmt
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MICA-3-NOPPPCTX: No PPP context structure for modem [dec]
Explanation A software structure was found in an unexpected state during the run time for the
specified modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-NORXPAK: Static receive paktype unavailable
Explanation A software structure was found in an unexpected state during the run time for the
specified modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-NOTPLX: Bad vendor id from PLX 9060SD -- value was [hex]
Explanation A hardware error involving the PCI interface chip has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-NOTTY: No TTY structure for modem [dec]
Explanation A software structure was found in an unexpected state during the run time for the
indicated modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-PORTWARE: Bad version [chars] portware: [chars]
Explanation Verification tests could not confirm the firmware image for the specified version of
modem firmware that is bundled into the modem card image.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-4-PWDL_FILENOTFOUND: Slot [dec] Module numbers [chars] are running default
IOS image, file [chars] not found in flash
Explanation The MICA modem onboard software was provided from the running Cisco IOS software
image because the boardware could not be found in Flash memory.
Error Message
%MICA-3-PWDNLDTO: Portware download timed out for module [dec]
Explanation The diagnostic message that is expected back from a MICA modem after a successful
download and initialization of the modem firmware was not received within the allotted time.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-RCR: Slot [dec] Looking for [hex], but reading [hex]
Explanation The MICA driver has timed out while waiting for a specific response.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-RESTART: Attempting restart of modem module [dec]
Explanation The specified modem module had a run-time error and therefore was reset. An attempt
is now being made to restart the modem module.
Error Message
%MICA-3-TXDESCLIMIT: Packet descriptor count ([dec]) exceeds transmit ring size
Explanation The packet to be sent needed more descriptors than were available on the transmit ring,
and the packet was dropped.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-3-UNEXPEVT: Modem([dec]/[dec]) Unexpected Event: [chars] in [chars]
Explanation An error that was not expected by the driver has been reported by the modem hardware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MICA-3-UNKNINBAND: Unknown inband msg from modem ([dec]/[dec]): opcode = [hex]
Explanation An unknown in-band message has been received from the indicated modem.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MICA-5-UNKNMODEM: Unknown modem module in Slot [dec] - Modem Module [dec]
Explanation A MICA modem module has an uninitialized cookie. This error may be caused by a
manufacturing error or a problem on the modem module itself.
Error Message
%MICA-3-WRONGMODULE: Module in socket [dec] (board-id=[dec]) is [chars] module;
card is not [chars] card
Explanation The modem module in the specified socket is inappropriate for the modem card on which
it is installed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
MIF68840 Messages
The following are PCI MC68840 FDDI port adapter error messages.
Error Message
%MIF68840-1-DISCOVER: Only found [dec] interfaces on bay [dec], shutting down bay
Explanation The number of interfaces found was not what was expected. This error may indicate a
hardware failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MIF68840-3-NOTMIF68840: Bay [dec] device ID seen as [hex], expected [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MIF68840-5-NOTSUPPORTED: ’[chars]’ command on [chars]
Error Message
%MIF68840-3-OWNERR: [chars] packet buffer, pak=[hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Issue the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
MIMIC Messages
The following are MCOM integrated modem network module error messages.
Error Message
%MIMIC-3-CONFIGFAIL: The MCOM integrated modem network module in slot [dec] failed
to configure. [chars]
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-CONTROLLERFAIL: The MCOM integrated modem network module controller in
slot [dec] [chars].
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-DISCOVER: The MCOM integrated modem network module in slot [dec] failed
to initialize properly.
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Power down, reinsert the network module, and reboot the system. If the error
message recurs, copy the message exactly as it appears on the console or in the system log, contact
your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-DOWNLOAD_ERR: The [chars] firmware download for the network module in
slot [dec] failed.
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-INVALID_PCI_ID: The network module hardware reports an invalid [chars]
device id of [hex].
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-MODEM_RESET_ERR: The modem in slot [dec] port [dec] failed to reset
(status = [hex]).
Explanation The MCOM integrated modem network module hardware may be defective.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-3-NOMEMORY: No memory for [chars] of unit [dec]
Explanation The router does not have enough memory to perform the specified function.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MIMIC-3-SPECIALCDINUSE: Unable to reset MCOM integrated modem [dec]/[dec].
Explanation A critical error has occurred, and the device driver has unsuccessfully attempted to reset
the modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MIMIC-4-UNKNOWNPLATFORM: The MCOM integrated modem subsystem is not compatible
with this router.
Explanation The network module is not compatible with the current platform into which it is plugged.
Recommended Action Power down, remove the network module, and reboot the system.
Error Message
%MISTRAL-3-COR_MEM_ERR: Correctable DRAM memory error. Count [dec], log [hex]
Recommended Action If additional DRAM errors do not occur, no action is required. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MISTRAL-3-DUMP: Mistral Global Registers Dump
Explanation This message provides information regarding the internal state of the Mistral ASIC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-ERROR: Error condition detected: [chars]
Explanation This message provides information regarding an error condition detected by the Mistral
ASIC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-FATAL: An unrecoverable error has been detected. The system is being
reset.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-INFO1: [chars]=[hex]
Explanation This message provides information regarding the internal state of the Mistral ASIC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-INFO2: [chars]=[hex]([hex])
Explanation This message provides information regarding the internal state of the Mistral ASIC.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-INVALID_SEND: Invalid send operation (packet on [chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-INV_TX_PACKET: [chars]: packet neither on IBL nor on OBL
Explanation The packet to be transmitted is neither on the Input Buffer Logic, including the memory
for the incoming packet cache, nor on the Output Buffer Logic, including the output buffer memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-MORE_COR_ERR: [chars] [dec] correctable DRAM memory errors in previous
hour
Recommended Action Reboot the system at the next convenient time. If the error persists after the
system reboot, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-NOBUF: Dropping the packet.
Explanation The Mistral ASIC receive buffer pool has been exhausted. No further input packets can
be processed until some buffers are returned to the pool.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MISTRAL-3-RESET: Resetting Mistral due to [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MK5 Messages
The following are MK5025 serial controller error messages.
Error Message
%MK5-1-BADRING: Bad [chars] ring size
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MK5-1-INITFAIL: Unit [dec], initialization timeout failure, csr[dec]=[hex]
Error Message
%MK5-1-INITNOPPRIM: Unit [dec], initialization failure - No CSR1_PPRIM_INIT_CONF,
csr1 = [hex]
Error Message
%MK5-1-INITUERR: Unit [dec], initialization CSR1_UERR failure, csr1=[hex]
Error Message
%MK5-5-LINEFLAP: Unit [dec] excessive modem control changes
Explanation Too many modem control interrupts have been received. The port was disabled to prevent
excessive use of the CPU.
Error Message
%MK5-1-MEMERR: Unit [dec], memory error, csr[dec]=[hex]
Error Message
%MK5-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MK5-3-OUTENCAP: Unit [dec], bad output packet encapsulation: [hex]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MK5-3-PLOSTERR: Unit [dec], provider primitive lost, csr0=[hex], csr1=[hex]
Error Message
%MK5-3-PPRIMERR: Unit [dec], unexpected provider primitive, csr0=[hex],
csr1=[hex]
Error Message
%MK5-3-SPURPPRIMERR: Unit [dec], spurious provider primitive interrupt,
csr0=[hex], csr1=[hex]
Error Message
%MK5-3-UPRIMERR: Unit [dec], user primitive error, csr0=[hex], csr1=[hex]
MMODEM Messages
The following are integrated modem network module error messages.
Error Message
%MMODEM-3-HWFAIL: Cannot determine hardware version for integrated modem Network
Module in slot [dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MMODEM-3-IMAGEBAD: Integrated modem image file [chars] cannot be loaded.
Explanation The integrated modem override file does not contain valid images.
Recommended Action The integrated modem network module will be loaded with the default software
images. Copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MMODEM-3-IMAGEHWINCOMPATMAX: Integrated modem image file [chars] cannot be loaded
because it requires a minimum integrated modem Network Module hardware version
between [hex] and [hex], inclusive.
Explanation The integrated modem override file is not compatible with the present version of
Cisco IOS software that is running on this router. This override file can be used only with specified
network module hardware versions. The integrated modem network module will be loaded with the
default software images.
Error Message
%MMODEM-3-IMAGEHWINCOMPATNOMAX: Integrated modem image file [chars] cannot be
loaded because it requires a minimum integrated modem Network Module hardware
version of [hex].
Explanation The integrated modem override file is not compatible with the present version of
Cisco IOS software that is running on this router. This override file can be used only with specified
network module hardware versions. The integrated modem network module will be loaded with the
default software images.
Error Message
%MMODEM-3-IMAGEIOSINCOMPATMAX: Integrated modem image file [chars] cannot be
loaded because it requires an IOS version between [dec].[dec]([dec].[dec]) and
[dec].[dec]([dec].[dec]), inclusive.
Explanation The integrated modem override file is not compatible with the present version of
Cisco IOS software that is running on this router. This override file can be used only with the
specified versions of Cisco IOS software. The integrated modem network module will be loaded with
the default software images.
Error Message
%MMODEM-3-IMAGEIOSINCOMPATNOMAX: Integrated modem image file [chars] cannot be
loaded because it requires an IOS version of [dec].[dec]([dec].[dec]) or later.
Explanation The integrated modem override file is not compatible with the present version of
Cisco IOS software that is running on this router. The integrated modem network module will be
loaded with the default software images.
Recommended Action If you wish to use this modem override image file, you must upgrade to the
specified version of Cisco IOS software.
Error Message
%MMODEM-3-IMAGEWRONGTYPE: Integrated modem image file [chars] cannot be loaded
Explanation The integrated modem override file does not contain valid firmware images. The
integrated modem network module will be loaded with the default software images.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MODEM Messages
The following are router shelf modem management error messages.
Error Message
%MODEM-4-B2BABORT: Modems ([chars]) and ([chars]) back-to-back test: aborted
Explanation This tracing message indicates that a back-to-back test has failed between the connection
of two specified MICA modems.
Recommended Action Perform more back-to-back tests by pairing the failed modems with other
modems to determine which modem is defective. Check the failed modems again after performing a
power-cycle. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%MODEM-5-B2BCONNECT: Modems ([chars]) and ([chars]) connected in back-to-back
test: [chars]
Explanation A back-to-back test connection has been made between the selected modems. The test is
still in progress.
Error Message
%MODEM-5-B2BINIT: Auto Back-to-Back test initiated by [chars]
Explanation This tracing message indicates that an automatic back-to-back test has been initiated by
the specified MICA modem.
Error Message
%MODEM-5-B2BMODEMS: Modems ([chars]) and ([chars]) completed back-to-back test:
success/packets = [dec]/[dec]
Explanation The reported modems have passed the back-to-back test without any errors.
Error Message
%MODEM-1-BADEVENT: Invalid modem management [chars] event [hex] for modem([chars])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-1-BADMODEM: Modem ([chars]) failed [chars]
Explanation A software or hardware problem has been detected on a modem. The specific modem and
reason are listed in the message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-4-BADMODEMS: Modems ([chars]) and ([chars]) failed back-to-back test:
[chars]
Explanation The two modems reported in the message have failed a back-to-back test. At least one of
the modems is defective.
Recommended Action Perform more back-to-back tests by pairing the failed modems with other
modems to determine which modem is defective. Check the failed modems again after performing a
power cycle. If the message recurs, copy the error message exactly as it appears on the console or in
the system log, contact your Cisco technical support representative, and provide the representative
with the gathered information.
Error Message
%MODEM-5-CLEAR_NVRAM_NO_FLASH: modem ([dec]/[dec]) downloaded from Bundled IOS
Explanation The DSP software for the specified modem was downloaded from a bundle linked with
this Cisco IOS image because the modem software was unavailable from NVRAM.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-5-CONFIG: Configurations "fast-answer" and "country [chars]" conflict.
Configuration "fast-answer" disabled.
Explanation The fast-answer configuration conflicts with the country setting. The country setting has
been given priority and the fast-answer setting has been disabled.
Error Message
%MODEM-1-DL_DSP_FAIL: Modem ([dec]/[dec]) failed DSP download ([dec]): [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-5-DL_DSP_GOOD: Modem ([dec]/[dec]) completed DSP download: [chars]
Error Message
%MODEM-5-DL_DSP_START: Modem ([dec]/[dec]) started DSP download
Error Message
%MODEM-1-DL_FAIL: Firmware download failed for slot [dec] module_mask [hex]
Explanation The modem modules did not send back an “initialized” message after the download.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-1-DL_FAIL_FILE_XFER: Firmware download failed for slot [dec] module_mask
[hex] due to file transfer error
Explanation The download of a portware file to the modem card over DSIP as part of a modem
firmware upgrade attempt has timed out and has failed to complete successfully.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-5-DL_GOOD: Modem ([chars]) completed firmware download: [chars]
Explanation The specified modem has succeeded in downloading its internal microcode.
Error Message
%MODEM-1-DL_LOSS_FAIL: Firmware download failure for slot [dec] module [dec]
Explanation The portware download for the module was previously deferred. A later portware
download attempt has failed because the information required for the download was lost.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-1-DL_PROC_FAIL: Portware download process creation failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-5-DL_START: Modem ([chars]) started firmware download
Explanation The specified modem has begun downloading its internal microcode.
Error Message
%MODEM-5-FLEXIBLE: [chars]
Explanation This message type is created for all messages that have simple ASCII text and do not take
any parameters. The message provides details of the error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-1-MBRI_HWREV: The MBRI network module in slot [dec] is incompatible with
the digital modems installed in the router.
Explanation The MBRI network module in the specified slot cannot be used with digital modems.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-MODEM_INFO_CREATE_FAIL: Unable to create modem infos for slot [dec]
Explanation During OIR of this board, an attempt to create the modem information failed because of
lack of memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MODEM-1-MODEMOK: Modem ([dec]/[dec]) [chars]
Error Message
%MODEM-5-MODEM_OK: Modem ([chars]) passed the test
Error Message
%MODEM-1-MODEMPOLLOFF: Modem Status Poll Off after bad status poll event [hex] for
modem([dec]/[dec] )
Explanation Modem status polling has been turned off because a bad event was received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-5-MODEM_RECOVERY: Modem ([chars]) [chars]
Error Message
%MODEM-5-MODEM_RECOVERY_DL: Slot [dec], Module [dec]: [chars]
Error Message
%MODEM-5-MODEM_RECOVERY_PROCESS: [chars]
Error Message
%MODEM-3-MODEMSTART_OUTOFMEM: Error -- Unable to allocate memory to startup modem
board in slot [dec]
Explanation A memory shortage has prevented a modem board startup process from completing.
Recommended Action Issue the show memory command and copy the command output that reports
the amount of processor and I/O memory usage. Provide this information, along with the output from
the show version command, to your Cisco technical support representative.
Error Message
%MODEM-5-NO_FLASH_FILE: Flash file [chars] not found for DSP download
Explanation The copy flash modem command was used to download Microcom modems, but the user
later erased the Flash file. The digital signal processor code will be downloaded from the bundled
Cisco IOS software.
Error Message
%MODEM-4-NO_TIME_FOR_DC: Warning -- Not enough time to process DC session
Explanation The direct-connect session did not have enough time to complete.
Recommended Action If the error message recurs, copy the message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MODEM-1-PRI_HWREV: The T1 or E1 network module in slot [dec] is incompatible with
the digital modems installed in the router.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-PWDNLDPROC: Portware download manager process start-up failed
Explanation The attempt to start up the portware download manager process at initialization time has
failed. As a result, portware download requests cannot be processed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-UNEXPECTED_DC_EV: Error -- dc state machine received unexpected
event=[dec] for modem([dec]/[dec])
Explanation The direct-connect session has received an unexpected modem management event.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-UNEXPECTED_DC_STATE: Error -- dc state machine in unknown state=[dec] for
modem([dec]/[dec])
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-UNEXPECTED_RTN_CD_FROM_SND: Error -- unexpected rtn code [dec] after oobp
snd for modem([dec]/[dec])
Explanation After an OOBP message was sent to the specified modem, an unexpected return code was
received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-UNEXPECTED_STATUS_EV: Error -- status state machine received unexpected
event=[dec] for modem([chars])
Explanation The status-polling state machine of the modem management subsystem has received an
undefined event for or from the specified modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM-3-UNEXPECTED_STATUS_STATE: Error -- status state machine in unknown
state=[dec] for modem([chars])
Explanation The status-polling state machine of the modem management subsystem for the specified
modem has entered an undefined state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MODEMCALLRECORD Messages
The following are Modem Call Record error messages.
Error Message
%MODEMCALLRECORD-3-PM_CALL_RECORD_ERROR: [chars]
Explanation The modem call record log is too large and exceeds the capacity of the system log.
Error Message
%MODEMCALLRECORD-3-PM_NO_CALL_RECORD_BUF: [chars]
Explanation A failure to allocate a buffer for building the modem call record has occurred.
Error Message
%MODEMCALLRECORD-6-PM_TERSE_CALL_FAILED_RECORD: [chars]
Error Message
%MODEMCALLRECORD-6-PM_TERSE_CALL_RECORD: [chars]
MODEM_HIST Messages
The following are router shelf modem history and tracing error messages.
Error Message
%MODEM_HIST-7-CONTROL:
[chars]: Control Reply: [hex][hex]
Explanation A reply to a control message was received. This is a tracing message only.
Error Message
%MODEM_HIST-7-CSM_IC_CALLED_NUM:
[chars]: ISDN incoming called number: [chars]
Explanation The number of the ISDN line that is receiving a call has been displayed. This is a tracing
message only.
Error Message
%MODEM_HIST-7-CSM_IC_CALLING_NUM:
[chars]: ISDN incoming caller number: [chars]
Explanation The number of an incoming ISDN caller has been displayed. This is a tracing message
only.
Error Message
%MODEM_HIST-3-CSM_MODEMDEAD:
[chars]: Modem failed to go ONHOOK/OFFHOOK, Marking OOS
Explanation The modem has failed to disconnect and then be connected after a specified amount of
time. The modem has been marked as out of service so that it can be recovered. This is a trace log
event only.
Error Message
%MODEM_HIST-7-CSM_OC_CALLED_NUM:
[chars]: ISDN outgoing called number: [chars]
Explanation A dialed ISDN number has been displayed. This is a tracing message only.
Error Message
%MODEM_HIST-3-DC_EVT_POLL:
[chars]: DC session response: [chars]
Explanation A DC session response event has occurred. This is a trace log event only.
Error Message
%MODEM_HIST-3-DC_SESSION:
[chars]: DC Session received reply
Explanation The DC session has received a reply. This is a trace log event only.
Error Message
%MODEM_HIST-3-END_CALL: [chars] Modem [dec]/[dec] [chars]
Explanation The end of the modem call has occurred. This is an informational message only.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MODEM_HIST-7-MICA_DEBUG_EVT:
[chars]: [chars]:
Explanation A host debug event has been reported by the specified MICA modem. This is a tracing
message only.
Error Message
%MODEM_HIST-7-MICA_DYNAMIC_EVT:
[chars]: [chars]: [chars]
Explanation A dynamic event has been reported by the specified MICA modem. This is a tracing
message only.
Error Message
%MODEM_HIST-7-MICA_END_CONN_EVT:
[chars]: [chars]: [chars]
Explanation An end-connection event from the specified MICA modem has occurred. This is a tracing
message only.
Error Message
%MODEM_HIST-7-MICA_LEAD_EVT:
[chars]: [chars]:[chars], [chars], [chars], [chars]
Explanation A lead event has been reported by the specified MICA modem. This is a tracing message
only.
Error Message
%MODEM_HIST-7-MICA_OOS_EVT:
[chars]: [chars]
[chars] Cause: [chars]
Explanation An out-of-service event from the specified MICA modem has occurred. This is a tracing
message only.
Error Message
%MODEM_HIST-7-MICA_STARTUP_EVT:
[chars]: [chars] [chars].
[chars] Modem firmware = [dec].[dec].[dec].[dec]
Explanation A successful startup of the specified MICA modem has occurred. This is a tracing
message only.
Error Message
%MODEM_HIST-7-MICA_STATE_EVT:
[chars]: [chars]
[chars] State: [chars]
Explanation A state event has been reported by the specified MICA modem. This is a tracing message
only.
Error Message
%MODEM_HIST-7-MICA_STATIC_EVT:
[chars]: [chars]: [chars]
Explanation A static event has been reported by the specified MICA modem. This is a tracing message
only.
Error Message
%MODEM_HIST-7-MICA_STATUS_EVT:
[chars]: [chars]: [chars].
[chars] Modem firmware = [dec].[dec].[dec].[dec]
Explanation A status event has been reported by the specified MICA modem. This is a tracing
message only.
Error Message
%MODEM_HIST-7-POLL_ANALOG:
[chars]: Modem Analog signal event: TX = [dec], RX = [dec], Signal to noise = [dec]
Explanation A change in the status of an analog signal has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_CALLER_ID:
[chars]: Caller ID event: [chars]
Explanation Caller ID data has been received. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_CONN_1:
[chars]: Connection event: TX/RX Speed = [int]/[int], Modulation = [chars]
Explanation The establishment of a connection has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_CONN_2:
Direction = [chars], Protocol = [chars], Compression = [chars]
Error Message
%MODEM_HIST-7-POLL_CONX_UPDATE:
[chars]: Connection update event: TX/RX Speed = [int]/[int], Modulation = [chars]
Explanation A connection state change has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-3-POLL_DSP_NEEDED:
[chars]: DSP Image Needed Event
Explanation A DSP image must be downloaded to the modem to achieve 56K operation.
Error Message
%MODEM_HIST-7-POLL_DTR:
[chars]: DTR event: [chars]
Explanation A change in the DTR signal has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_END_1:
[chars]: End connection event: Retransmits for MNP block (TX/RX) = [dec]/[dec]
Error Message
%MODEM_HIST-7-POLL_END_2:
Duration = [dec]:[dec]:[dec], Number of TX/RX char = [dec]/[dec]
Error Message
%MODEM_HIST-7-POLL_END_3:
Local Disc Reason = [chars], Remote Disc Reason = [chars]
Error Message
%MODEM_HIST-7-POLL_ERROR:
[chars]: Polling protocol error event: [hex]
Explanation A polling protocol error has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_EVT_LOST:
[chars]: Status event lost: [hex]
Explanation A polling event has been lost. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_INACT:
[chars]: Modem Activity event: [chars]
Explanation A change in the data activity status has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_MODEM_STATE:
[chars]: Modem State event: [chars]
Explanation A modem state change has occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_NO_RESP:
[chars]: No poll response event: [hex]
Explanation No response has been received to a poll. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_PHONE:
[chars]: Phone number event: [chars]
Error Message
%MODEM_HIST-7-POLL_PROGRESS:
[chars]: Call Progress event: [chars]
Explanation The status of a call in progress has been provided. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_RS232:
[chars]: RS232 event: [chars][char] [chars][char] [chars][char] [chars][char]
[chars][char] [chars][char] [chars][char]
Explanation RS-232 (EIA/TIA-232) events have occurred. This is a tracing message only.
Error Message
%MODEM_HIST-7-POLL_TX_RX:
[chars]: TX/RX event: TXD=[chars], RXD=[chars]
Error Message
%MODEM_HIST-7-POLL_UNKNOWN:
[chars]: Unknown or lost event [hex]
Explanation The modem event history contains an unrecognized event. One or more events may be
missing from the trace.
Recommended Action This condition could be caused by insufficient space for storing the modem
history. If these events are desirable, a possible remedy is to shorten the number of events recorded
between history dumps. Reduce other system activity to ease memory demands. If conditions
warrant, upgrade to a larger memory configuration.
Error Message
%MODEM_HIST-7-STARTUP:
[chars]: Startup Response: [chars].
Modem (boot) firmware = [dec].[dec].[dec] ([dec].[dec].[dec])
Explanation The successful startup of the specified modem has occurred. This is a tracing message
only.
Error Message
%MODEM_HIST-7-TRACE_HDR: \n\n[chars] Modem [chars] Events Log:
Explanation This is the initial message for the trace of the specified modem. The stored trace
messages for the modem will follow.
Error Message
%MODEM_HIST-7-UNKNOWN_FRAME: \n[chars]: Error in events log
Explanation A formatting error has occurred in the modem event history. One or more events may be
missing from the trace.
MODEM_NV Messages
The following are modem NVRAM error messages.
Error Message
%MODEM_NV-5-FLEXIBLE: [chars]
Explanation This message type is created for all messages that have simple ASCII text and do not take
any parameter. The message will provide details of the problem that has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MPA68360 Messages
The following are Versatile Interface Processor (VIP) Multi-channel Port Adapter (MPA) error
messages.
Error Message
%MPA68360-1-DWNLDCKSM: Failed for bay [dec], sent = [hex], received = [hex]
Explanation The download of the internal firmware to the MPA68360 has failed to checksum
correctly. This problem usually indicates a hardware failure of the MPA68360.
Recommended Action Perform a power cycle. If the problem persists, there might be a problem with
the MPA68360 hardware.
Error Message
%MPA68360-1-DWNLDFAIL: Microcode to port adaptor in bay [dec]
Explanation The microcode download to the port adapter in the specified bay has failed.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-1-INITFAIL: Slot [dec]: [chars]
Explanation The PRI port adapter has failed to complete its hardware initialization.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-3-MBXREAD: [chars] has stale msg - mbx0:[hex], mbx1:[hex], mbx2:[hex]
Explanation The MPA68360 has not responded to a message within a specified time.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-1-NOTCMPLT: Microcode download to bay [dec] failed
Explanation The MPA68360 hardware has failed. It could not download its operational microcode.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-3-NOTMPA68360: Bay [dec] device ID seen as [hex], expected [hex]
Explanation The MPA68360 hardware has failed. A non-MPA68360 device pointed at the software
for the MPA68360 serial.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-1-NOTREADY: Bay [dec] for microcode download
Explanation An error has occurred on the communication path between the driver and the MPA68360.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-3-PANIC: Exception [dec], trace [dec]
Explanation The MPA68360 firmware has detected an illegal or unexpected CPU exception or
condition. This condition may be caused by a software error or by a hardware failure.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-1-STARTFAIL: [chars] channel not enabled
Explanation A software or hardware error has occurred. The MPA68360 serial interface is not
responding to the commands that are used to initialize it.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPA68360-1-STOPFAIL: [chars] channel not disabled
Explanation The PRI port adapter has failed to respond to a request to disable an interface.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MPLS_ATM_TRANS Messages
The following are ATM Transport over MPLS error messages.
Error Message
%MPLS_ATM_TRANS-3-CONSISTENCY: [chars]
Explanation An action attempted by the ATM over MPLS implementation has encountered an
unexpected condition.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MPLS_TE Messages
The following are Label Switch Path (LSP) Tunnel error messages.
Error Message
%MPLS_TE-3-CONSISTENCY: [chars]: [chars] [chars] [chars]
Explanation An action attempted by the traffic engineering tunnel implementation has encountered
an unexpected condition.
Recommended Action Copy the message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPLS_TE-5-LSP: [chars]
Explanation An informational traffic engineering tunnel trap was generated for an LSP event.
Recommended Action Copy and save the message exactly as it appears on the console or in the system
log for debugging analysis if the user is interested in understanding tunnel operation.
Error Message
%MPLS_TE-3-SIGNALLERINIT: Signaller unable to [chars]register RSVP [chars]
Explanation A message handler used by the signaler to receive events or requests from RSVP could
not be installed or removed.
Recommended Action Copy and save the message exactly as it appears on the console or in the system
log. If possible, restart the TSP tunnel signaling process by issuing the no tag-switching tsp-tunnels
command, followed by the tag-switching tsp-tunnels command. If the message continues to occur
even after restarting the signaling process several times, contact your Cisco technical support
representative for assistance.
Error Message
%MPLS_TE-5-TUN: [chars]
Explanation An informational traffic engineering tunnel trap was generated for a tunnel event.
Recommended Action Copy and save the message exactly as it appears on the console or in the system
log for debugging analysis if the user is interested in understanding tunnel operation.
Error Message
%MPLS_TE-3-TUNNELKILL: Tunnel removal attempt (by [chars]) failed for tunnel
[chars]: [chars]
Explanation The state that is associated with a TSP tunnel could not be completely removed because
of an internal failure.
Recommended Action Copy and save this message. If possible, remove all local TSP tunnel state by
issuing the no tag-switching tsp-tunnels command, followed by the tag-switching tsp-tunnels
command. (The TSP tunnels that were removed by the first command should be resignaled shortly
after the second command has been issued.) If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
MPLS_TE_PCALC Messages
The following are Multiprotocol Label Switching (MPLS) TE path calculation facility error messages.
Error Message
%MPLS_TE_PCALC-2-DUP_IP_ADDRESS: [chars] [IP_address] [chars]
Recommended Action Find the system that has the duplicate IP address and configure a different IP
address for that system.
Error Message
%MPLS_TE_PCALC-2-DUP_RRR_ID: [chars] [IP_address] [chars]
Recommended Action Find the system that has the duplicate router ID and configure a different ID for
that router.
Error Message
%MPLS_TE_PCALC-3-INIT: pcalc_system_id_size == 0
Explanation An internal inconsistency has been detected when an attempt was made to initialize the
MPLS TE path calculation system ID before the system ID size is known.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPLS_TE_PCALC-3-LSA: [chars] [chars]
Explanation An internal inconsistency has been detected when an attempt was made to receive an
LSA for the MPLS TE topology database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPLS_TE_PCALC-2-MEM: [chars] [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPLS_TE_PCALC-3-PATH: [chars]
Explanation An internal inconsistency has been detected when an attempt was made to establish an
MPLS TE tunnel using the MPLS TE path calculation subsystem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MPOA Messages
The following are Multiprotocol over ATM (MPOA) error messages.
Error Message
%MPOA-3-MPC_ERROR: [chars]
Explanation A software error has occurred in the multiprotocol-over-ATM client (MPC) software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MPOA-6-MPC_INFORMATION: [chars]
Explanation This message provides information about the status of an MPC client.
Error Message
%MPOA-4-MPC_WARNING: [chars]
Explanation This message is a nonfatal warning from the MPC software, probably the result of an
incorrect configuration or operator command. Details about the warning are included in the message.
Recommended Action Determine if a configuration or operator error has caused this warning. If this
error message recurs, copy the error message exactly as it appears on the console or in the system
log, contact your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message
%MPOA-3-MPOA_ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MPOA-3-MPS_ERROR: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MPOA-6-MPS_INFORMATION: [chars]
Error Message
%MPOA-4-MPS_WARNING: [chars]
Explanation This is a nonfatal warning from the MPS software, probably the result of an incorrect
configuration or operator command. Another possible but less likely cause could be an internal
software error.
Recommended Action Determine if a configuration or operator error has caused this warning. If this
message recurs, copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MPOA-5-UPDOWN: [chars]
MROUTE Messages
The following are multicast route error messages.
Error Message
%MROUTE-4-RADIXDELETE: Error trying to delete multicast route entry
[IP_address]/[dec] for [IP_address] (expected [hex], got [hex])
Explanation An error in the multicast routing table has occurred. A route could not be deleted from
the routing table.
Recommended Action Enter the clear ip mroute command. Determine whether the router is low on
memory. If this message recurs, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%MROUTE-2-RADIXINIT: Error initializing IP multicast radix for [IP_address]
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%MROUTE-4-RADIXINSERT: Error trying to add multicast route entry
[IP_address]/[dec] for [IP_address] (expected [hex], got [hex])
Explanation An error in the multicast routing table has occurred. A route could not be inserted into
the routing table.
Recommended Action Enter the clear ip mroute command. Determine whether the router is low on
memory. If this message recurs, copy the error message exactly as it appears on the console or in the
system log, contact your Cisco technical support representative, and provide the representative with
the gathered information.
Error Message
%MROUTE-3-ROUTECOUNT_ERR: Running multicast route count [int]
Explanation The running count of multicast routes is different from the count in the multicast routing
table.
Recommended Action An error in maintaining the multicast route count has occurred. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%MROUTE-3-ROUTECOUNT_ZERO: Multicast route count reached zero
Explanation The running count of multicast routes has reached zero when it should be nonzero.
Recommended Action An error in maintaining the multicast route count has occurred. Copy the error
message exactly as it appears on the console or in the system log, contact your Cisco technical
support representative, and provide the representative with the gathered information.
Error Message
%MROUTE-4-ROUTELIMIT: [int] routes exceeded multicast route-limit of [dec]
Explanation The number of multicast routes exceeds the configured maximum number. New routes
cannot be added unless the configuration is changed.
Recommended Action If multicast traffic is a priority among the traffic carried by this router, use the
ip multicast route-limit command to increase the number of multicast routes. If multicast traffic is
not a priority, no action is required.
Error Message
%MROUTE-4-RPF_LOOKUP_LOOP: RPF route lookup loop for [IP_address], route
[IP_address]/[dec]
Explanation A possible routing loop has been caused by routers that are sending RPF datagrams to
different tables.
Recommended Action Check the routing tables used for RPF and resolve any routing loops.
MSDP Messages
The following are Multicast Source Discovery Protocol (MSDP) route error messages.
Error Message
%MSDP-5-PEER_UPDOWN: SessiSon to peer [IP_address] going [chars]
Error Message
%MSDP-4-PKT_TOO_BIG: Message size violation on [int]-byte packet from
[IP_address], discarded
Explanation A message larger than the maximum MSDP message size has been received.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
MSPI Messages
The following are Mail Service Provider error messages.
Error Message
%MSPI-1-MSPI_BAD_CONFIG: MSPI-bad configuration, [chars]
Error Message
%MSPI-2-MSPI_BAD_CONTEXT: MSPI-bad context pointer, [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MSPI-4-MSPI_BAD_MESSAGE: MSPI- Bad message received
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MSPI-2-MSPI_INTERNAL_ERROR: MSPI-Internal software error, cid=[dec], [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MSPI-4-MSPI_NO_SMTP: MSPI- Can’t connect to the SMTP server, cid=[dec], [chars]
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MSPI-4-MSPI_NO_SMTP_SEND: MSPI- Could not
send data to the SMTP server, cid=[dec], [chars]
Explanation A connection was made to the SMTP server, but no data could be sent to the SMTP
server.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%MSPI-1-NOMEMORY: Unit [dec], no memory for [chars]
Explanation The requested operation could not be accomplished because of a low memory condition.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%MSPI-4-SMTP_NOT_CONNECTED: SMTP- failed [chars], [dec]
Explanation An attempt to connect to a remote mail server was not successful. This is unexpected
behavior.
Error Message
%MSPI-6-SMTP_OPEN: SMTP- opening [chars], [dec]
MUESLIX Messages
The following are Mx serial application-specific integrated circuit (ASIC) error messages.
Error Message
%MUESLIX-4-DEF_SUBRATE: [chars] [chars]
Explanation A user has changed the DSU bandwidth by using DS3 remote management commands.
This action did not change the user-configured DSU bandwidth.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-3-DISCOVER: Mx serial (bay [dec]): Interface found: [dec]
Explanation The Mx serial hardware has failed. Some interfaces on the board failed to come up.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-1-DWNLDFL: Mx serial (bay [dec]): PA down load failed
Explanation The Mx serial hardware has failed and could not download its operational microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-1-FAILURE_CAUSE: [chars]: [chars][chars]: [hex], [hex]
Explanation An Mx STOPFAIL has occurred because of the reason displayed. The driver could not
disable the interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may provide information to determine the
nature of the error. If you cannot determine what condition caused the “STOPFAIL/STARTFAIL”
error message text, call your Cisco technical support representative and provide the representative
with the gathered information.
Error Message
%MUESLIX-1-HALT: Mx serial: [chars] TPU halted: cause [hex] status [hex] shadow
[hex]
Recommended Action If the message only occurred once, it may be safely ignored. If the message
recurs, this indicates a software failure. Consider upgrading your system to the latest Cisco IOS
software release in your release train to take advantage of recent fixes.
Error Message
%MUESLIX-1-INITFAIL: Mx serial (bay [dec]), Init Failed at [chars]
Explanation The Mx serial port adapter has failed to complete its hardware initialization.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-3-NOTMUESLIX: Mx serial (bay [dec]): Device reported [hex]
Explanation The Mx serial hardware has failed. A non-Mx serial device pointed at the Mx serial
software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-3-OWNERR: [dec] packet buffer, pak=[hex]
Explanation A software or hardware error has occurred. The Mx serial driver has detected that the
transmit ring is in an inconsistent and unrecoverable state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MUESLIX-1-STARTFAIL: Mx serial, [chars] Start Failed at [chars]
Explanation The Mx serial port adapter has failed to respond to a request to disable an interface.
Recommended Action This is often caused by software failure. Consider upgrading your system to the
latest Cisco IOS software release in your release train to take advantage of recent fixes. If this does
not solve the problem, replace the affected hardware. Copy the error message exactly as it appears
on the console or in the system log, contact your Cisco technical support representative, and provide
the representative with the gathered information.
Error Message
%MUESLIX-1-STOPFAIL: Mx serial, [chars] Stop Failed at [chars]
Explanation The Mx serial port adapter has failed to respond to a request to disable an interface.
Recommended Action This condition is often caused by software failure. Consider upgrading your
system to the latest Cisco IOS software release in your release train to take advantage of recent fixes.
If this does not solve the problem, replace the affected hardware. Copy the error message exactly as
it appears on the console or in the system log. Enter the debug serial interface command and gather
the messages that appear on the logs to determine the nature of the error. If you cannot determine
what condition caused the “STOPFAIL” error message text, call your Cisco technical support
representative and provide the representative with the gathered information.
MXT_FREEDM Messages
The following are 8PRI/4T board error messages.
Error Message
%MXT_FREEDM-1-DWNLDFL: 8PRI/4T board slot [dec]: Firmware download failed.
Recommended Action Power-cycle the router. If this message recurs, copy the error message exactly
as it appears on the console or in the system log, contact your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message
%MXT_FREEDM-1-HALT: 8PRI/4T board slot [dec]: Firmware sent a HALT interrupt.
Explanation A double bus fault has occurred in the 8PRI/4T board firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%MXT_FREEDM-1-INVALID_SHMEM: Invalid Shared Memory size detected
Explanation The current shared memory present in the box is not supported.
Recommended Action Replace the shared memory with the supported configuration. If this message
recurs, copy the error message exactly as it appears on the console or in the system log, contact your
Cisco technical support representative, and provide the representative with the gathered information.
Error Message
%MXT_FREEDM-1-PCI_DBUS_BR_FAIL: PCI-DBUS Bridge in slot [dec] Failure: [chars]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NBAR Messages
The following are network-based application recognition (NBAR) error messages.
Error Message
%NBAR-2-NOMEMORY: No memory available for [chars]
Recommended Action Perform the following actions to remedy the problem: Disable some features.
Apply filtering to decrease the size of system data structures, the routing table, for example. In
general, reduce other system activities to ease memory demands. If conditions warrant, upgrade to a
larger memory configuration.
Error Message
%NBAR-2-NOSTATEMEM: Memory for maintaining state used up
Explanation NBAR uses memory to maintain state information about stateful flows. There is a
maximum limit on how much memory NBAR can use for this purpose and the maximum limit has
been reached.
Error Message
%NBAR-2-RMINVALIDCONFIG: NBAR resource manager : too many buckets ([dec])
Explanation NBAR was configured so that the internal data structures needed to maintain stateful
protocol information were too large.
Recommended Action Configure the router by entering the ip nbar resources command with a smaller
maximum idle (max-idle) time.
Error Message
%NBAR-2-RMNORESOURCE: NBAR resources exhausted
Explanation To save stateful information on protocols, NBAR must use dynamic resources. These
resources have been exhausted.
Recommended Action Configure the router by entering the ip nbar resources command to allocate a
larger initial pool of resources. The default number of initial resources is 10000. Also, try configuring
a shorter maximum idle (max-idle) time.
NET_SERV Messages
The following are Network Services error messages.
Error Message
%NET_SERV-4-UNEXPECTED: Unexpected error: [chars]
Explanation An unexpected error has occurred while a services timer operation was performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%NET_SERV-4-WARNING: Unexpected condition: [chars]
Explanation An unexpected condition has been detected while a services timer operation was
performed.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
NETWORK_CLOCK_SYNCHRONIZATION Messages
The following are network clock synchronization error messages.
Error Message
%NETWORK_CLOCK_SYNCHRONIZATION-4-NETCLK_CHANGE:
Network clock source transitioned from
Priority [dec] [chars] [chars] to Priority [dec] [chars] [chars]\n
Error Message
%NETWORK_CLOCK_SYNCHRONIZATION-4-NETCLK_INIT:
Network clock source initialised to local oscillator.\n
Error Message
%NETWORK_CLOCK_SYNCHRONIZATION-4-NETCLK_PLL_LOST_LOCK:
Network clock [chars] PLL lost lock - clock source failed.\n
NHRP Messages
The following are Next Hop Resolution Protocol (NHRP) error messages.
Error Message
%NHRP-3-PAKERROR: Receive [chars] for our [chars], code: [chars]([dec]), offset:
[dec], data: [chars]
Explanation The system has received an error indication packet indicating that the system sent a bad
packet prior to this message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NHRP-3-PAKREPLY: Receive [chars] packet with error - [chars]([dec])
Explanation An NHS has rejected or failed to serve the NHRP client request packet.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NIM Messages
The following are network interface module (NIM) error messages.
Error Message
%NIM-2-BADNIMREV: Unsupported version of [chars] NIM in slot [dec] Version [hex]\n
Explanation The indicated NIM is not supported because it is not the correct revision. Certain
platforms (Cisco 4500 or Cisco 4700, for example) require some NIMs to be of a minimum revision
level.
Error Message
%NIM-2-BADSLOT: Illegal reference to non-existent slot [dec]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NIM-2-BADSUBUNIT: Illegal reference to non-existent subunit [dec] in slot [dec]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NIM-2-DEADICHAINQ: Attempted to manipulate uninitialized ichainQ in [chars]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NIM-2-LOSTICHAINQ: Couldn’t find idb [hex] in ichainQ in [chars]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NIM-2-NOCARRIER: No Carrier Card in slot [dec]\n
Recommended Action Power down the system and add the carrier card.
Error Message
%NIM-2-NOHWADDRESS: All hardware addresses have been allocated - maximum of
[dec]\n
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NIM-2-UNSUPNIM: Unsupported [chars] NIM in slot [dec]\n
NP Messages
The following are NextPort (NP) error messages
Error Message
%NP-3-CTRL_POOL_CREATION_FAIL: Control buffer pool could not be created
Explanation The NextPort driver could not create the control buffer pool required for Tx and Rx of
NextPort control messages
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP-3-MODNOTEXIST: Slot [dec], DFC [dec], Module [dec] not exist.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP-3-NAKRSP: NAK Response Received - command [hex], result code [hex], msg id
[hex], session id [hex], msg tag [hex]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP-3-NOTMSGID: Message Id [hex] not supported.
Explanation The NextPort module does not support this control message ID.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP-3-QUEUEFULL: [chars] queue is full for Slot [dec], DFC [dec], Module [dec].
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP-3-RESET_DFC: DFC Reset-Cleared Failed - DFC [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NP_BS Messages
The following are NextPort BootStrap and Crash Monitor error messages.
Error Message
%NP_BS-3-CRC_FAIL: NextPort Module [dec]/[dec]/[dec] failed firmware image
validation
Explanation The NextPort BootStrap and Crash Monitor has detected a failed NextPort firmware
CRC validation.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-INITSYS: [chars]
Explanation The NextPort BootStrap and Crash Monitor has failed to initialize.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-INVALID_FW: Invalid NextPort Firmware for [dec]/[dec]/[dec]
Explanation The NextPort BootStrap and Crash Monitor has detected invalid NextPort firmware.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-INVALID_IDT: NextPort Module [dec]/[dec]/[dec] detected an invalid IDT
Explanation NextPort BootStrap and Crash Monitor has detected an invalid IDT.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-INVALID_MC_POST: NextPort Module [dec]/[dec]/[dec] detected a module
POST failure [hex]
Explanation The NextPort BootStrap and Crash Monitor has detected a module POST failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-MEM_TEST_FAIL: NextPort Module [dec]/[dec]/[dec] memory test failed
Explanation The NextPort BootStrap and Crash Monitor has detected a failed NextPort module
memory test.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-MODULE_ACCESS_ERR: Failed to access NextPort module [dec]/[dec]/[dec]
crash info
Explanation The NextPort BootStrap and Crash Monitor has failed to access crash information.
Error Message
%NP_BS-6-MODULE_STARTED: NextPort module [dec]/[dec]/[dec] Started -
[dec].[dec].[dec].[dec]
Explanation The NextPort BootStrap and Crash Monitor has successfully started a module.
Error Message
%NP_BS-6-MODULE_STOPPED: NextPort module [dec]/[dec]/[dec] Stopped
Explanation The NextPort BootStrap and Crash Monitor has stopped a module.
Error Message
%NP_BS-3-NO_KEEPALIVE: NextPort module [dec]/[dec]/[dec] failed to respond to
keepalive message
Explanation The NextPort BootStrap and Crash Monitor has detected a module that has failed to
respond to a keepalive message.
Error Message
%NP_BS-3-NOMEM: [chars]
Explanation The NextPort BootStrap and Crash Monitor could not allocate memory for the internal
module database.
Error Message
%NP_BS-3-NO_SUCH_MODULE: [chars] nonexisting NP module [dec]/[dec]/[dec]
Explanation The NextPort BootStrap and Crash Monitor has detected an internal database error.
Error Message
%NP_BS-3-NULL_FW_PTR: NULL NextPort Firmware pointer for [dec]/[dec]/[dec]
Explanation The NextPort BootStrap and Crash Monitor has detected a null NextPort firmware
pointer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-3-Q_FAILURE: NextPort Module [dec]/[dec]/[dec] control queue creation
failure
Explanation The NextPort BootStrap and Crash Monitor has detected a control queue creation failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_BS-2-THREE_NP108_NOT_PRESENT: DFC in slot [dec] does not have three NP108s!
Explanation The DFC does not have three NP108s. This is an illegal configuration.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NP_EST Messages
The following are NextPort error messages.
Error Message
%NP_EST-6-CTRL_NAK_RSP: [chars]
Explanation An EST Control NAK Notification has been sent to the Cisco IOS software to convey
additional debug data regarding a NAK that occurred on the Control Queue.
Error Message
%NP_EST-6-DIAG_POST_NTF: [chars]
Explanation EST Diagnostic and POST Notification has been sent to the Cisco IOS software to
convey additional information about the power-on self-test or a diagnostic test result.
Error Message
%NP_EST-3-MSG_ERR: [chars]
Error Message
%NP_EST-6-RUNTIME_ERR_NTF: [chars]
Explanation An EST runtime error notification has been sent to the Cisco IOS software to convey
additional debug data that may help identify the cause of the error.
NP_MD Messages
The following are NextPort modem driver error messages.
Error Message
%NP_MD-3-BADENCAP: Unknown encapsulation [dec] on interface [chars]
Explanation A software error, which resulted in an unknown encapsulation type on the specified
interface, has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-CONTIGUOUS: Contiguous packet sent for transmit
Explanation A software error, which resulted in an unexpected packet being set up for transmission,
has occurred, and the packet was dropped by the NextPort Modem Driver.
Recommended Action If this message recurs, copy the error message exactly as it appears on the
console or in the system log, contact your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message
%NP_MD-3-DATA_CHAN_RX_OVERFLOW: Too many buffers ([dec]) rxd for port [dec]
Explanation The NextPort module has sent more buffers than is allowed for this channel.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-DATA_QUEUE_SEND_FAIL: Could not send to data queue for port [dec],
inflight tx buffers [dec]
Explanation The NextPort Modem Driver could not send a buffer to interface driver.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-MODEM_SLOT_CREATION_FAIL: Modem slot structure for slot [dec] could not
be created
Explanation The NextPort modem driver could not create the modem slot structure that is required
for the modem services of this card.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-6-MODULE_DOWN: NextPort module [dec]/[dec]/[dec] down
Explanation The NextPort Modem Driver has detected that a module is going down.
Error Message
%NP_MD-6-MODULE_UP: NextPort module [dec]/[dec]/[dec] up
Explanation The NextPort Modem Driver has detected that a module is coming up.
Error Message
%NP_MD-0-NOHWIDBS: Cannot allocate interface Async[dec]/[dec]
Explanation The allocation of interface structure has failed. Either there is not enough memory or the
maximum number of interfaces has been exceeded.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NOMEMORY: Cannot allocate [dec] bytes of memory for [chars]
Explanation The system has failed to allocate an important data structure because of a lack of
memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show mem command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show mem command
output, contact your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%NP_MD-0-NO_MODULE_ELEMENTS: Cannot bring up the module [dec]/[dec]/[dec] due to
lack of module elements
Explanation The NextPort modem driver cannot allocate an important data structure, called a module
element, which is necessary to bring up the module. This condition should not normally happen and
possibly indicates an error condition.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NOPAKS: TTY [chars]: Cannot allocate [chars]
Explanation An important buffer cannot be allocated because of the packet memory shortage.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-NO_SEED_BUFFER: No buffer to seed data queue for module [dec]/[dec]/[dec]
Explanation The NextPort Modem Driver could not obtain a buffer to seed the module data queue
because of a packet memory shortage.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NO_SUCH_LINE: Attempt to [chars] a data channel on the unexisting line
[dec]/[dec]
Explanation An internal software error has occurred that may have corrupted the modem database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NO_SUCH_MODEM: Attempt to [chars] a data channel on the unexisting modem
[dec]/[dec]
Explanation An internal software error has occurred that may have corrupted the modem database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NO_SUCH_SLOT: Slot [dec] is not present in the system
Explanation An internal software error has occurred that may have corrupted the slot database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-NOTTYS: Cannot allocate TTY[dec] ([dec]/[dec])
Explanation The allocation of the tty structure has failed. Either there is not enough memory or the
tty number is too big.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-NOTXPAK: Static transmit paktype unavailable
Explanation A software structure was found in an unexpected state during runtime for the specified
modem.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-RETURN_DATA_BUFF_FAIL: Failed to return data buffer for port [dec]
Explanation A call to the NextPort interface driver to replenish the data buffer for the specified
channel has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-RTSLOW: TTY [chars]: RTS is incorrectly deasserted; reasserting now
Explanation A software error has occurred that resulted in an invalid state for the RTS modem signal.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-SEED_BUFFER_FAIL: Could not seed data queue for module [dec]/[dec]/[dec]
Explanation The NextPort modem driver could not seed the data queue with buffers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-0-SLOT_ALREADY_PRESENT: Slot [dec] is already present in the system
Explanation An internal software error has occurred that may have resulted in a corrupted slot
database.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-6-SLOT_INSERTED: Slot [dec] ([dec] ports max) inserted
Explanation The NextPort modem driver has detected a slot that is inserted in the system. All slots
that are present in the system are treated as being inserted during startup.
Error Message
%NP_MD-6-SLOT_REMOVED: Slot [dec] removed
Error Message
%NP_MD-3-TX_INBAND_MSG_FAILURE: Failed to send inband message for TTY [chars]
Explanation A call to send an in-band message on the data queue has failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-TXQUEUE_EMPTY: TTY [chars]: No buffers available to set up the transmit
queue
Explanation A software error has occurred that resulted in an unexpected exhaustion of the pool of
data buffers that are used by the modem drivers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-1-UNKNOWN_ESCAPE_CHAR: TTY [chars]: Attempt to set an unknown special
character (type [dec]) to [hex]
Explanation The NextPort modem driver has received a request for hardware detection of an unknown
type of special character because of an internal software error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MD-3-UNKNOWN_INBAND: TTY [chars]: Unknown NextPort in-band message (msg_id
[hex]) received
Explanation The NextPort modem driver has received an unknown message from a NextPort module.
This can happen if new firmware is used with an obsolete version of Cisco IOS software.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NP_MM Messages
The following are NextPort module manager error messages.
Error Message
%NP_MM-3-COUNTRY_CODE_FAILURE: Module country code failure [dec]/[dec]/[dec]
Explanation The NextPort module manager has failed to set the country code.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-DATA_Q_FAILED: Failed to create Data Q for NP module [dec]/[dec]/[dec]
Explanation The NextPort module manager has failed to create a data queue.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-INVALID_ACK_RSP: Unsupported module ACK response [dec]/[dec]/[dec]: msg
len = [dec], session ID = [dec], msg tag = [dec], msg ID = [dec], cmd msg ID =
[dec], result code = [dec]
Explanation The NextPort module manager has received an unsupported message response.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-INVALID_NPADDRESS: Invalid NP_ADDRESS [dec]/[dec]/[dec]/[dec] - [chars]
Explanation The NextPort module manager has detected an invalid NextPort address
(NP_ADDRESS).
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-INVALID_RSP: Unsupported module response [dec]/[dec]/[dec]: msg len =
[dec], session ID = [dec] msg tag = [dec], msg ID = [dec]
Explanation The NextPort module manager has received an unsupported message response.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-INVALID_STATE: Invalid NP module state([chars]) [dec]/[dec]/[dec] -
[chars]
Explanation The NextPort module manager has detected an invalid NP module state.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-MEM_ERR: Failed to allocate control message buffer for NP module
[dec]/[dec]/[dec] - [chars]
Explanation The NextPort module manager has failed to allocate a control message buffer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-MODULE_CRASH: Module Crash detected [dec]/[dec]/[dec]: state = [dec],
cause code = [dec]
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-RESTART_EXCEEDED: Module exceeded restart threshold [dec]/[dec]/[dec]
Explanation The NextPort module manager has detected a module that has exceeded the restart
threshold.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-RUNTIME_ERR: Module Run Time Error [dec]/[dec]/[dec] : recovery = [hex],
error = [hex]
Explanation The NextPort module manager has received a module run-time error.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_MM-3-SEND_FAILED: Failed to send [chars] message to NP module
[dec]/[dec]/[dec]
Explanation The NextPort module manager has failed to send a control message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
NP_SPE_DS Messages
The following are NextPort Dial Shelf Service Processing Element (SPE) Manager error messages.
Error Message
%NP_SPE_DS-3-NOMEMORY: Cannot allocate [dec] bytes of memory for [chars]
Explanation The system has failed to allocate an important data structure because of a lack of
memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show mem command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show mem command
output, contact your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%NP_SPE_DS-3-SPE_DNLD_FAIL: SPE [dec]/[dec]/[dec]/[dec]: [chars]
Explanation The SPE download code has failed, and the download has been aborted.
Error Message
%NP_SPE_DS-3-SPE_DNLD_INIT_FAIL: [chars]
Explanation The SPE download code has failed to initialize, and the SPE download will fail.
NP_SSM Messages
The following are NextPort Session and Service Manager error messages.
Error Message
%NP_SSM-3-INVALID_HANDLE: SSM([dec]/[dec]): Invalid Session/Service Instance
Handle
Explanation Session and Service Manager Received has failed to obtain its instance handle for the
slot and port.
Error Message
%NP_SSM-3-INVALID_MSG: SSM: Invalid Session/Service Message, ID = [hex]
Explanation The Session and Service Manager has received an invalid message from the NextPort
Message Dispatcher.
Error Message
%NP_SSM-0-NOMEMORY: Cannot allocate [dec] bytes of memory for [chars]
Explanation The system failed to allocate an important data structure because of a lack of memory.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show mem command to gather data that may help identify the nature of the error. If you
cannot determine the nature of the error from the error message text or from the show mem command
output, contact your Cisco technical support representative and provide the representative with the
gathered information.
Error Message
%NP_SSM-6-NULL_SSM_INFO: NULL SSM Info Handle for slot [dec], port [dec]
Explanation The NextPort Session and Service Manager has failed to obtain a control information
handle for the specified slot and port numbers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_SSM-6-NULL_VDEV_COMMON: NULL Vdev Common Handle for slot [dec], port [dec]
Explanation The NextPort Session and Service Manager has failed to obtain a voice device
information handle for the specified slot and port numbers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NP_SSM-3-RUNTIME_ERROR: SSM([dec]/[dec]): Session Runtime Error Code = [dec],
Recovery Action = [dec]
Explanation The NextPort Session and Service Manager has received a run-time error for the slot and
port.
NRP Messages
The following are Network Routing Processor (NRP) error messages.
Error Message
%NRP-3-IPC: [chars] [chars]
Explanation An IPC error has occurred. The details of what was attempted and what went wrong will
be printed.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Copy down the configuration of the router along with any other relevant information and contact your
Cisco technical support representative for assistance.
NSE Messages
The following are Network services engine (NSE) error messages.
Error Message
%NSE-3-QUEUEHUNG: QoS queue hung on interface [chars].
Explanation The system was unable to cleanly close down the QoS support in PXF for the interface.
Problems may arise if the QoS support in PXF for the interface is restarted without first reloading the
PXF microcode.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
NSP Messages
The following are Network Switch Processor (NSP) error messages.
Error Message
%NSP-3-BADSLOT: Invalid slots[]: [hex]
Explanation An internal error, indicating an invalid slot type pointer, has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log.
Enter the show tech-support command to gather data that may help identify the nature of the error.
If you cannot determine the nature of the error from the error message text or from the show
tech-support command output, contact your Cisco technical support representative and provide the
representative with the gathered information.
Error Message
%NSP-3-BOGUS_PARAMETER: Bogus parameter passed: [chars] [dec]
Explanation An internal error, indicating an invalid parameter passed to a routine, has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
contact your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message
%NSP-2-NOMEMORY: Unit [dec], no memory for [chars]
Explanation An operation could not be accomplished because of a low memory condition. The current
system configuration, network environment, or possibly a software error might have exhausted or
fragmented the system memory.
Recommended Action Reduce other system activity to ease memory demands. If conditions warrant,
upgrade to a larger memory configuration.
Error Message
%NSP-4-SONET_ALARM: [chars]: [chars] [chars]
The following glossary of acronyms expands acronyms and initialiasms that are used in Cisco IOS System Error Messages,
Release 12.2.
A
AAA authentication, authorization, and accounting
AC alternating current
AH Authentication Header
ANS1 Undefined
AP authentication proxy
APING Undefined
AS autonomous system
B
BAP Bandwidth Allocation Protocol
BB Undefined
BBI Undefined
BIS Undefined
BTU Undefined
C
CA certification authority
CBI Undefined
CBUS ciscoBus
CDI Undefined
CE certificate enrollment
CEB Undefined
CEBI Undefined
CI chassis interface
codec coder-decoder
CP control point
CV Undefined
D
DC direct-connect
DC direct current
DM disconnect mode
DR dynamic replenishment
E
EC EtherChannel
F
FAQ frequently asked questions
FB feature board
FCIT Undefined
FE Fast Ethernet
FI format indicator
FM Undefined
G
GBIC Gigabit Interface Converter
GC global configuration
GE Gigabit Ethernet
H
HDLC High-Level Data Link Control
HDX half-duplex
I
IBGP internal BGP
IDAP Undefined
IF intermediate frequency
IP Internet Protocol
IPSec IP Security
IPv6 IP version 6
L
LAC L2TP access concentrator
LC line card
LS Undefined
LU logical unit
M
MAC Media Access Control
MBRI Multi-BRI
MID Multiplex ID
MS Management Services
Mx Undefined
N
NAK negative acknowledgment
NM network module
O
OAM Operation, Administration, and Maintenance
OSS Undefined
P
PA port adapter
PBP packet-by-packet
PC program counter
PU physical unit
Q
QA queue and accumulator
QEM Undefined
R
RA registration authority
RF radio frequency
RP Route Processor
RR receive ready
RS router shelf
RS-232 EIA/TIA-232
RU request/response unit
Rx Receive
S
SA security association
SA Source-Active
SC Undefined
SID Service ID
SM state machine
SP Switch Processor
SU service unit
SU signaling unit
T
TAC Cisco Technical Assistance Center
TE tunnel equipment
TG transmission group
TP Transport Protocol
TR Token Ring
TRANGE time-range
Tx transmit
U
UA unnumbered acknowledgement
V
VACL VLAN access control list
VC virtual circuit
VG voice gateway
VT virtual terminal
W
WCCP Web Cache Communication Protocol
X
XCA external communication adapter
XOT X.25-over-TCP