Check-List: (While Preparing Bid On Gem Portal)
Check-List: (While Preparing Bid On Gem Portal)
Check-List: (While Preparing Bid On Gem Portal)
(1) For creating a draft bid on GeM portal, first of all the buyer should login to the
GeM site using its registered login Id and password. Once a user is logged in,
he/she uses a search tool to find availability of desired Goods or services to be
procured. After selection of desired item, number of available vendors with certain
information (like OEM or reseller, brand name, rating, Minimum quantity per
consignee, discount in %, product cost etc) will display.
(2) Simultaneously, certain filters will also display with above information at the left
side of the above GeM page.
⮚ ADMINISTRATIVE.
⮚ SELECT CONSIGNEES.
⮚ MAKE IN INDIA.
⮚ MSE.
⮚ SELLER REGISTERED ADDRESS.
⮚ SELLER RATING.
⮚ FINANCIAL.
⮚ MAKE/MODEL SELECTION.
⮚ PRODUCT SPECIFICATION.
(II) Select consignees:- Buyer has the option to select its consignees and fill its
detail here. However, if consignees are not selected initially, option at later
stage will also be available during the bid creation.
(III) Make in India:- In case of Goods or services having category of Make in
India plan / scheme is required then buyer have the option to choose this
option.
(V) Seller Registered Address:- This option is not mandatory for creation of a
bid. However, Buyer may use it, if required.
Annual Turnover:-Buyer has to decide and fill Annual Turn Over amount
(greater than or equal to) for sellers participating in the bid. This filter is
required to be selected during the time of bid creation. However, the option of
the same will also be available at a later part.
(VIII) Make / model selection / Brand / Model etc:- Not mandatory to be filled.
(IX)PRODUCT SPECIFICATIONS:-
(i) System Size- May be of different value, Large size or Small size.
(Buyer may choose option as per requirement of machine’s size under
procurement).
(ii) Tunnel width (W) :-We may select value, 100 Cm for Large size and 60
Cm for small size.
(If a buyer wants to purchase Large size of machine then 100 Cm
Tunnel width is required to be selected.)
(iii) Tunnel Height(H):- We may select value, 100 Cm for large size and 30
Cm for small size.
(If a buyer wants to purchase Large size of machine then 100 Cm
Tunnel width is required to be selected.)
(iv)Conveyor capacity:- Any value greater or equal to 160 Kg for small size
and greater or equal to 200 Kg for Large size.
(Buyer while creating bid for Large size of machine have to choose
conveyor capacity of machine i.e. greater or equal to 200 Kg.)
(v) Throughput Rate (Bags per hour) :- Any value, 1000, 1050, 1100, 1200,
1400, 1500, 200,250, 300, 350 etc.
(Buyer may select throughput rate (Bags per hour) as per their
requirement or as per the QRs/specification.)
⮚ On next page, buyer has to fill its consignee’s detail i.e. State, Delivery location
(consignee’s name and address), Quantity of store. After filling the details of the
total item and its consignees, the final cost of all bid items will be displayed.
Buyer should re-check the consignee's details once again and click on tab
“PROCEED TO CHECKOUT”.
(OPTION TO FILL CONSIGNEES DETAILS)
⮚ Then the next option will be displayed to select either to BID or to select RA.
Here, buyers have to select BID to create a BID.
⮚ Thereafter, the buyer shall satisfy themselves that the price of the selected offer is
reasonable. Buyer should use the price trend and compare tools available on GeM
while making decisions on reasonableness of price.
Here, buyers may check the details of its consignees, their address, quantity of
store to be delivered to consignees and fill the Delivery Period in days (DP can be
filled upto 365 days as per buyers requirement).
⮚ After filling above details the buyer has to click on SAVE tab and then
click on CONTINUE.
(5) DETAILS
i) Bid start date / time – Automatically it will show the date / time of bid
publication.
(ii) Bid duration – Buyer has an option to select bid duration from 10 to 21
days as per their requirement.
(iii) Bid end date / time- Automatically this will be displayed on selection of
bid duration.
(iv) Bid opening date/time:-System will automatically set bid opening date /
time as end date +30 Mins.
(v) Bid cycle (from publish date):-Initial bid cycle is for 90 days.
[Bid cycle is the period within which a buyer has to complete the entire life
cycle of bid i.e. technical evaluation, financial evaluation and order creation
of bid process.]
(vi) Bid offer validity (from end date):- Buyer has the option to select 15,
20,25,…..80 days.
[Sellers offer shall remain valid for the duration specified in bid validity
offer.]
(vii) This question will be asked as to whether buyers want to take this bid to RA
post technical evaluation: - Yes or No.
(Buyer has the option to select only one inspecting agency out of the
above mentioned option.)
Buyer have the option to ask for documents required from participating
bidders alongwith their bid.
(SCREENSHOT FOR REQUIREMENT OF DOCUMENTS FROM
BIDDERS)
(f) Do you want to give exemption to verified MSE? :- “Yes” & “No”
(g) Do you want to give exemption to verified startups? :- “Yes” & “No”
⮚ In case exemption to verified MSE and startups is given by selecting “Yes”, such
MSE/Startup firms will be exempted from the turnover and experience criteria of
the bid also.
(6) (i) EMD DETAILS:- Option for Earnest Money Deposit (EMD) from bidders is
available @ 0.5% to 2% on GeM portal.Normally in all CRPF GeM bids it is
being kept as 2%.
(ii) ePBG DETAILS:- Option for asking for Performance Bank Guarantee
(PBG) from bidders is also available @ from 2% to 10% on GeM portal.
normally in CRPF GeM bids it is being kept as 10%.
Buyer while creating a bid should select this option, wherever applicable
as per GOI instructions. On selection of this clause, 25% purchase
preference to MSE sellers who offered price within L1 + 15% range (Max.
5) will be given.
(8) ADDITIONAL TERMS & CONDITION OF BID:-
Last section of GeM bid creation is to opt for Additional Terms &
conditions of bid. In this section, various Terms & Conditions are available
and the buyer has to select relevant conditions applicable to the item being
procured.
⮚ After selection of additional Terms and Conditions from this section, the
buyer has to click on the submit tab to open the next page. Buyer has to
click on a box to agree to the Terms and conditions of GeM so selected. To
publish, GeM bid, the buyer has to click below the PDF (Bid document)
as shown below in the screen shot. Thereafter OTP will be received on
registered mobile number / mail Id and after entering same, GeM bid will
be 5uploaded or published.
Next step is to open bid at the time of opening of bid. Bid documents in respect of
participating seller / bidders are required to be downloaded / printed for evaluation
by the TEC / STEC as per requirement.
On receipt of TEC & STEC report from the BOOs detailed for evaluation of
Tender documents and technical bid documents respectively, TAC/TPC is to be
conducted.
As per recommendation of TAC/TPC, following fields of GeM is to be filled:-
(i) Disqualifying status of the participating firms those are not complying the
terms & conditions of the bid & QRs/Specifications is to be uploaded on
GeM portal.
(ii) Qualifying status of the participating firms those are complying the terms
& conditions of the bid and QRs/Specifications is to be uploaded on GeM
portal.
(iii) All deficient/ missing documents of the bidder may be sought from the
concerned firms if TAC/TPC has recommend for same.
Note:-
(a) Facility has now been provided on GeM portal wherein buyers
may now seek clarifications and call for missing / lacking
documents from bidders, online through GeM portal, during
technical evaluation of bid for proper evaluation of bids. This
facility is available for all bids having technical bid opening
date after 12/08/2020.
Next GeM window will show RA process if so selected while creation of bid. Before
opening of price bid, qualified bidder will participate in RA process and buyer has to fill
RA start date and time and RA end date and time.
During this period qualified bidder can change its quoted price many times to become L1
and get the contract before RA end date and time is over.
After completion of RA process and opening of price bid (L1) buyer will download the
status and take the print out. Further, TAC/TPC will deliberate upon Price Bid, ranking
statement and LPP will recommend further course of action in connection with award of
contract to the L1 bidder.
At the time of opening of Price bid, buyer has an option for extension of bid validity /
offer extension date which can be utilized as per requirement.
Similarly, expenditure sanction and Supply Order/Contract (A/T) will also be prepared /
created on GeM portal by selecting option submit / next. Here the process regarding
placing of contract(A/T) on qualified L1 firm completes:-
(i) Seller will deposit Performance Security Deposit (PSD) for due
performance of the contract as per terms & conditions of the GeM
contract.
(ii) Seller will submit Advance sample if such provision has been kept in GeM
bid or as per condition of contract.
(iii) Buyer will ensure all other formalities, inspection (PDI /PRI / JRI / Stage
wise inspection /LCR) etc. as per bid / contract condition.
-x-x-x-x-x-x-x-x-
Bid Number: GEM/2019/B/458590
Dated: 12-12-2019
Bid Document
Bid Details
Bid End Date/Time 02-01-2020 18:00:00
Bid Life Cycle (From Publish Date) 90 (Days)
Bid Offer Validity (From End Date) 65 (Days)
Ministry/State Name Ministry Of Home Affairs
Department Name Central Armed Police Forces
Organisation Name Central Reserve Police Force (crpf)
Office Name Dte. Genl.
Total Quantity 6000
Item Category tents tent extendable frame supported complete with
accessories
Bidder Turnover (Last 3 Years) 250 Lakh (s)
OEM Average Turnover (Last 3 Years) 250 Lakh (s)
Experience Criteria 1 Year (s)
MSE Exemption For Years Of Experience No
And Turnover
Startup Exemption For Years Of Experience No
And Turnover
Document required from seller Experience Criteria,Past Performance,Bidder
Turnover,Certificate (Requested in ATC),OEM
Authorization Certificate,OEM Annual Turnover
*In case any bidder is seeking exemption from
Experience / Turnover Criteria, the supporting
documents to prove his eligibility for exemption must
be uploaded for evaluation by the buyer
Past Performance 50 %
Bid to RA enabled Yes
EMD Detail
ePBG Detail
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Advisory Bank State Bank of India
ePBG Percentage(%) 10.00
Duration of ePBG required (Months). 14
(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting
document for the relevant category as per GeM GTC with the bid. Under MSE category, only
manufacturers for goods and Service Providers for Services are eligible for exemption from EMD.
Traders are excluded from the purview of this Policy.
(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable.
Beneficiary:
DIG (PROV)
DIRECTORATE GENERAL, CRPF, CGO COMPLEX, LODHI ROAD, NEW DELHI - 110003
(Rajeev Kumar Thakur)
Splitting
Bid splitting not applied.
1. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM
{themselves or through reseller(s)} should have regularly, manufactured and supplied same or
similar Category Products to any Central / State Govt Organization / PSU / Public Listed Company for
number of years as indicated in the bid document before the bid opening date. Copies of relevant
contracts to be submitted along with bid in support of having supplied some quantity during each of
the year. In case of bunch bids, the category of primary product having highest value should meet
this criterion.
2. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the
offered product during the last three years, ending on 31st March of the previous financial year,
should be as indicated in the bid document. Documentary evidence in the form of certified Audited
Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost Accountant
indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in
respect of the completed financial years after the date of constitution shall be taken into account for
this criteria.
3. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have
supplied same or similar Category Products for 50% of bid quantity, in at least one of the last three
years before the bid opening date to any Central / State Govt Organization / PSU / Public Listed
Company. Copies of relevant contracts (proving supply of cumulative order quantity in any one
year) to be submitted along with bid in support of quantity supplied in the relevant year. In case of
bunch bids, the category related to primary product having highest bid value should meet this
criterion.
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Technical Specifications
3/8
Liner Inner fabric green 205 GSM *
Polyester Viscose
Blended Dope Dyed as
per specification No.
PROV/S/4369/Fabric
Green P V/TC-11/2(b).
(For Dope Dyed Tent)
End Curtain Fabric 410 GMS OG *
W.P. Polyester Viscose
Dope Dyed as per
specification no.
PROV/S/4369/FWP
PV/RIP/TC-11/1(a)lined
with Fabric Green 205
GSM Polyester Viscose
Blended Dope Dyed as
per specification No.
PROV/S/4369/Fabric
Green P V/TC-11/2(b) (
For Dope Dyed Tent)
Metal Components As per specification No *
CQA(GS)/US/467(d)
TEST REPORT Availability of Test Yes *
Report from designated
AHSP/ NABL/ ILAC
accredited or Central
Government Lab to
prove conformity of
products to the
specification
test report no - *
test report date - *
name of lab - *
address of lab - *
Test reports to be Yes *
furnished to buyer on
demand, if claimed to
be available
ADVANCE SAMPLE Agree to provide Yes Yes
Advance Sample(s) (
swatches of basic
fabrics ) for buyer's
approval before
commencement of
supply
* Specifications highlighted in bold are the Golden Parameters.
* Bidders may note that In respect of non-golden Parameters, the specifications 'Values' chosen by
Buyer will generally be preferred over 'Bid requirement ( allowed Values) by the Buyer.
4/8
Consignees/Reporting Officer and Quantity
5/8
12 AJAY KUMAR 462045,Group Centre, CRPF, 300 180
SINGH Bangarasia, Bhopal, Madhya
Pradesh, Pin- 462045
6/8
external laboratories testing charges shall be borne by the Buyer. For in-house testing, the
Sellers will provide necessary facilities free of cost. Seller shall notify the Buyer through e-
mail about readiness of goods for pre-dispatch inspection and Buyer will notify the Seller
about the Authorized Representative/ Nominated External Inspection Agency and the date
for testing. The goods would be dispatched to consignee only after clearance in pre-dispatch
inspection. Consignee's right of rejection as per GTC in respect of the goods finally received
at his location shall in no way be limited or waived by reason of the goods having previously
been inspected, tested and passed by Buyer/ Consignee or its Nominated External
Inspection Agency prior to the goods' shipment. While bidding, the sellers should take into
account 7 days for inspection from the date of email offering the goods for inspection. Any
delay in inspection beyond 7 days shall be on the part of the buyer and shall be regularised
without Liquidated Damages.
4. For clothing and allied items, if pre-dispatch Inspection clause has been selected in the Bid,
the Inspection Agency shall forward sample from the accepted lot duly identified/ sealed by
it, as Reference Sample to each consignee (one reference sample per consignee) for
comparing the lot received at consignee end with such reference sample. Such reference
samples will be treated as part of supplied quantity from the lot and cost shall be borne by
the Buyer.
5. Scope of supply (Bid price to include all cost components) : Supply Installation Testing and
Commissioning of Goods
6. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be
given to MSEs as defined in Public Procurement Policy for Micro and Small Enterprises (MSEs)
Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises
and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to
avail the Purchase preference, the bidder must be the manufacturer of the offered product
in case of bid for supply of goods. Traders are excluded from the purview of Public
Procurement Policy for Micro and Small Enterprises. In respect of bid for Services, the bidder
must be the Service provider of the offered Service. Relevant documentary evidence in this
regard shall be uploaded along with the bid in respect of the offered product or service. If L-1
is not an MSE and MSE Seller (s) has/have quoted price within L-1+ 15% of margin of
purchase preference /price band defined in relevant policy, such Seller shall be given
opportunity to match L-1 price and contract will be awarded for percentage of 20% of total
value.
7. ISO 9001: The bidder must have ISO 9001 certification.
8. Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder
during the last three years, ending on 31st March of the previous financial year, should be as
indicated in the bid document. Documentary evidence in the form of certified Audited
Balance Sheets of relevant periods or a certificate from the Chartered Accountant / Cost
Accountant indicating the turnover details for the relevant period shall be uploaded with the
bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the
average turnover in respect of the completed financial years after the date of constitution
shall be taken into account for this criteria.
9. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the
offered product during the last three years, ending on 31st March of the previous financial
year, should be as indicated in the bid document. Documentary evidence in the form of
certified Audited Balance Sheets of relevant periods or a certificate from the Chartered
Accountant / Cost Accountant indicating the turnover details for the relevant period shall be
uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than
3 year old, the average turnover in respect of the completed financial years after the date of
constitution shall be taken into account for this criteria. In case of bunch bids, the OEM of
CATEGORY RELATED TO primary product having highest bid value should meet this criterion.
10. Timely Servicing / rectification of defects during warranty period: After having been notified
of the defects / service requirement during warranty period, Seller has to complete the
required Service / Rectification within 15 days time limit. If the Seller fails to complete
service / rectification with defined time limit, a penalty of 0.5% of Unit Price of the product
shall be charged as penalty for each week of delay from the seller. Seller can deposit the
penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty
7/8
amount from the Performance Security (PBG).Cumulative Penalty cannot exceed more than
10% of the total contract value after which the Buyer shall have the right to get the service /
rectification done from alternate sources at the risk and cost of the Seller besides forfeiture
of PBG. Seller shall be liable to re-imberse the cost of such service / rectification to the
Buyer.
11. Preference to Make In India products: Preference shall be given to local supplier as defined in
public procurement (Preference to Make in India), Order 2017 as amended from time to time
and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific
Goods/Products. The minimum local content to qualify as a local supplier, should be as per
relevant notification / order issued by the nodal ministry as available on the website of
Department of Promotion of Industries and Internal Trade (DPIIT). If the bidder wants to avail
the Purchase preference, the bidder must upload a certificate from the OEM regarding the
percentage of the local content and the details of locations at which the local value addition
is made along with their bid, failing which no purchase preference shall be granted. In case
the bid value is more than Rs 10 Crore, the declaration relating to percentage of local
content shall be certified by the statutory auditor or cost auditor, if the OEM is a company
and by a practicing cost accountant or a chartered accountant for OEMs other than
companies as per the Public Procurement (preference to Make-in -India) order 2017 dated
29.5.2019.
---Thank You---
8/8
Bid Document
Bid Details
Total Quantity 5
Past Performance 50 %
EMD Detail
1/6
ePBG Detail
(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the relevant
category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service Providers for
Services are eligible for exemption from EMD. Traders are excluded from the purview of this Policy.
(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable.
Beneficiary:
DIG(PROV) DTE GENL, CRPF, NEW DELHI.
DIRECTORATE GENERAL, CRPF, CGO COMPLEX, LODHI ROAD, NEW DELHI-110003
(D.n.lal)
Splitting
1. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM {themselves or
through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any Central
/ State Govt Organization / PSU / Public Listed Company for number of Financial years as indicated above in the bid
document before the bid opening date. Copies of relevant contracts to be submitted along with bid in support of having
supplied some quantity during each of the Financial year. In case of bunch bids, the category of primary product having
highest value should meet this criterion.
2. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the
last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document.
Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the
Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with
the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in
respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
3. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as defined in
Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of
Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder
wants to avail the Purchase preference, the bidder must be the manufacturer of the offered product in case of bid for
supply of goods. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises. In
respect of bid for Services, the bidder must be the Service provider of the offered Service. Relevant documentary
evidence in this regard shall be uploaded along with the bid in respect of the offered product or service. If L-1 is not an
MSE and MSE Seller (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band defined in
relevant policy, such Seller shall be given opportunity to match L-1 price and contract will be awarded for percentage of
25% of total value.
4. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or similar
Category Products for 50% of bid quantity, in at least one of the last three Financial years before the bid opening date to
any Central / State Govt Organization / PSU / Public Listed Company. Copies of relevant contracts (proving supply of
cumulative order quantity in any one financial year) to be submitted along with bid in support of quantity supplied in the
relevant Financial year. In case of bunch bids, the category related to primary product having highest bid value should
meet this criterion.
2/6
* As per GeM Category Specification
Availability of Yes *
QR/specification for 'X-
RAY BAGGAGE
INSPECTION SYSTEM'
Tunnel Height (H) 100 cm for Large Size 100 cm for Large Size
Conveyor Capacity >= 200 kg for Large Size >= 200 kg for Large Size
Radiation level at a 1 *
distance of 5 cm from
external housing of the
system (m R/hr)
Penetration (Thickness 38 *
of Steel block)
3/6
Availability of Test Yes Yes
Reports from Central
Govt / NABL approved
/ ILAC accredited Lab
to prove conformity
to the MHA
QR/specification
4/6
the declaration relating to percentage of local content shall be certified by the statutory auditor or cost auditor, if
the OEM is a company and by a practicing cost accountant or a chartered accountant for OEMs other than
companies as per the Public Procurement (preference to Make-in -India) order 2017 dated 04.06.2020. Only
Class-I and Class-II Local suppliers as per MII order dated 4.6.2020 will be eligible to bid. Non - Local suppliers as
per MII order dated 04.06.2020 are not eligible to participate. In case Buyer has selected Purchase preference to
Micro and Small Enterprises clause in the bid, the same will get precedence over this clause.
7.Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid
document, ATC and Corrigendum if any.
8.The bidder is required to upload, along with the bid, all relevant certificates such as BIS licence, type test
certificate, approval certificates and other certificates as prescribed in the Product Specification given in the bid
document.
9.To be eligible for award of contract, Bidder / OEM must possess following Certificates / Test Reports on the date
of bid opening (to be uploaded with bid): AERB CERTIFICATE FOR ALL RADIATION LEVEL, ISO 1600 FOR FILM
SAFETY, AERB CERTIFICATE FOR LEAD IMPREGNATED SAFETY SCREENS, ALL OEM CERTIFICATE AND AERB AS
PER QRs/TDs. BIDDER WILL ALSO SUBMIT PRICE-LIST OF FREQUENTLY REQUIRED AND CRITICAL SPARES
ALONGWITH VALIDITY OF PRICES FOR MINIMUM 05 YEARS AFTER EXPIRY OF WARRANTY / GUARANTEE PERIOD..
10.Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three
years, ending on 31st March of the previous financial year, should be as indicated in the bid document.
Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from
the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be
uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the
average turnover in respect of the completed financial years after the date of constitution shall be taken into
account for this criteria.
11.OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product
during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid
document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant
period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3
year old, the average turnover in respect of the completed financial years after the date of constitution shall be
taken into account for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO primary product
having highest bid value should meet this criterion.
12.Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each
Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If
service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one
within 30 days of award of contract. Payment shall be released only after submission of documentary evidence
of having Functional Service Centre.
13.Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone
No. for Service Support.
14.Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for
Service Support.
15.Timely Servicing / rectification of defects during warranty period: After having been notified of the defects /
service requirement during warranty period, Seller has to complete the required Service / Rectification within 10
days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of
Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit
the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the
Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after
which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and
cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service /
rectification to the Buyer.
16.Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers
are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely
Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the
relevant clause of the bid.
17.Warranty period of the supplied products shall be 2 years from the date of final acceptance of goods or after
completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee
location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The
seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller
should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service
group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to
be uploaded along with the bid
18.For fulfilling the experience criteria any one of the following documents may be considered as valid proof for
meeting the experience criteria:
a. Purchase Order copy along with Invoice(s) with self-certification by the bidder that supplies against the
invoices have been executed.
b. Execution certificate by client with order value.
c. Any other document in support of order execution like Third Party Inspection release note, etc.
19.Bidders can also submit the EMD with Fixed Deposit Receipt made out or pledged in the name of DIGP(PROV),
DTE GENL, CRPF A/C (Name of the Seller). The bank should certify on it that the deposit can be withdrawn only
on the demand or with the sanction of the pledgee. For release of EMD, the FDR will be released in favour of
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bidder by the Buyer after making endorsement on the back of the FDR duly signed and stamped along with
covering letter.
Bidder has to upload scanned copy / proof of the FDR along with bid and has to ensure delivery of hardcopy to
the Buyer within 5 days of Bid End date / Bid Opening date.
20.NET WORTH: Net Worth of the OEM should be positive as per the last audited financial statement.
21.Installation, Commissioning, Testing, Configuration, Training (if any - which ever is applicable as per scope of
supply) is to be carried out by OEM / OEM Certified resource or OEM authorised Reseller.
22.OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25
percent at the time of placement of contract. The purchaser also reserves the right to increase the ordered
quantity by up to 25% of the contracted quantity during the currency of the contract at the contracted rates.
Bidders are bound to accept the orders accordingly.
23.Scope of supply includes Training: Number of employees to be trained 30 , Place for Training CONSIGNEE
LOCATION and Duration of training 3 days.
24.Successful Bidder can submit the Performance Security in the form of Fixed Deposit Receipt also (besides PBG
which is allowed as per GeM GTC). FDR should be made out or pledged in the name of FDR TO BE SUBMITTED TO
DIG(PROV) DTE. GENL. CRPF A/C (Name of the Seller). The bank should certify on it that the deposit can be
withdrawn only on the demand or with the sanction of the pledgee. For release of Security Deposit, the FDR will
be released in favour of bidder by the Buyer after making endorsement on the back of the FDR duly signed and
stamped along with covering letter. Successful Bidder has to upload scanned copy of the FDR document in place
of PBG and has to ensure delivery of hard copy of Original FDR to the Buyer within 15 days of award of contract.
In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder
from a country which shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority.
While participating in bid, Bidder has to undertake compliance of this and any false declaration and non-compliance of this would be a ground for
immediate termination of the contract and further legal action in accordance with the laws.
---Thank You---
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