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Assignment 5

This document contains an assignment submitted by student Irfan Hameed. The assignment asks Irfan to answer questions from Chapter 5 on cultural dimensions and dilemmas. Irfan provides multi-paragraph answers analyzing a cultural dilemma case using Trompenaars' model of cultural dimensions and proposing a reconciliation approach.

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Muhammad Ali
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74 views

Assignment 5

This document contains an assignment submitted by student Irfan Hameed. The assignment asks Irfan to answer questions from Chapter 5 on cultural dimensions and dilemmas. Irfan provides multi-paragraph answers analyzing a cultural dilemma case using Trompenaars' model of cultural dimensions and proposing a reconciliation approach.

Uploaded by

Muhammad Ali
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Student Name: Irfan Hameed

Student ID: 27282

Assignment #5: Please read chapter # 5 “Cultural Dimensions and Dilemmas”. Answer the
following questions:

a) PoR (Point of Reflection) Question 3


b) Activity 5.2. Kindly read the activity and answer all questions at the end of the case.

Question (a)

a) 3. For cultural dilemmas in business, Trompenaars proposes the reconciliation


method as a way of dealing with opposing values. If the definition of ‘dilemma’ is
taken as ‘a situation that requires a choice between options that are or seem equally
unfavourable or mutually exclusive’ ( www.thefreedictionary.com/dilemma ), to
what extent do you believe the reconciliation method can be used to resolve all
dilemmas?

Answer:

The compromise technique proposed by Trompenaars has been viewed as supportive in


numerous social predicaments in business, however it's anything but a one-size-fits-all
arrangement. While it tends to be valuable at times, it's anything but a panacea for all quandaries.

The compromise technique can be useful in circumstances where the different sides of a
quandary can be accommodated, as it permits each party to comprehend the viewpoint of the
other and to track down a commonly good arrangement. In any case, it isn't reasonable for a wide
range of quandaries, particularly those that are profoundly dug in or where the interests of each
party are entirely against. In such cases, the gatherings included might be reluctant to think twice
about the circumstance might be too complicated to ever be settled through compromise.
By and large, while the compromise strategy can be a compelling device for settling social
situations in business, it's anything but a catch-all arrangement. It very well may be valuable at
times, however in different cases, more savvy fixes might should be investigated. At last, the
best methodology will rely upon the current particular circumstance.

Question (b)

b) 1. After reading the case, refer to Concept 5.1 and try to identify in which of the
seven dimensions you can categorise the dilemma in question. Justify your choice.

Answer:

The case shows a situation connected with the seventh component of the Trompenaars model of
compromise, which is Universalism versus Particularism. Universalism is the social inclination
for rules, regulations, and guidelines that are applied to everybody no matter what. Then again,
Particularism is the social inclination for thinking about conditions and connections and
adjusting rules, regulations, and guidelines to explicit cases.

For the situation, Marcus is befuddled by the Swiss work disposition of particularism, which
expects representatives to adhere to sets of expectations and end work at 5 PM. This negates his
involvement with the US where he expected help from Heidi and comprehended that additional
time is required in light of the time contrast. Then again, Heidi is resolute about adhering to her
expected set of responsibilities and finishing work at 5 PM. This makes a quandary for Marcus
as he wants her assistance to become capable in his work but is expected to remain later because
of the time distinction.

Question (b)

2. Using the Trompenaars’ model of reconciliation, how can Marcus and Heidi resolve
the dilemma in order to enable them to work together efficiently and effectively?

Answer:

To determine the difficulty, Marcus and Heidi ought to zero in on the fundamental thought of
shared regard. They ought to zero in on the way that the Swiss and American societies both
worth difficult work and efficiency, yet move toward it in various ways. Marcus ought to
comprehend that particularism is essential for the Swiss culture and that Heidi isn't attempting to
be rude, yet is basically attempting to stick to the social standards. Additionally, Heidi ought to
comprehend that Marcus is attempting to be useful and isn't purposefully attempting to challenge
her.

They ought to then cooperate to find a trade off that is deferential of the two societies. This could
incorporate Heidi proposing to help Marcus when she can, and Marcus regarding Heidi's need to
adhere to her expected set of responsibilities and end work at 5 PM. This could likewise
incorporate Marcus tracking down alternate ways of acquiring the information he wants, like
searching out different assets or asking different associates for help.

By zeroing in on common regard and understanding, Marcus and Heidi can cooperate
productively and successfully without undermining their social qualities. This could assist them
with building serious areas of strength for a relationship and establish a fruitful work space.

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