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    All IT - Connect To CUHK VPN For Iphone - Ipad

    Uploaded by

    Deckard Chen
    This document provides instructions for connecting to the CUHK VPN from an iPhone or iPad. It describes the first-time setup process which involves adding the VPN configuration in the device settings. The configuration details like server, account, and password are provided. It then explains how to connect to the VPN by toggling it on in settings and authenticating with Duo push or a temporary passcode. Alternative options for an unstable connection from mainland China or using the SSL VPN are also mentioned.

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    © All Rights Reserved
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    All IT - Connect To CUHK VPN For Iphone - Ipad

    Uploaded by

    Deckard Chen
    160 views5 pages
    This document provides instructions for connecting to the CUHK VPN from an iPhone or iPad. It describes the first-time setup process which involves adding the VPN configuration in the device settings. The configuration details like server, account, and password are provided. It then explains how to connect to the VPN by toggling it on in settings and authenticating with Duo push or a temporary passcode. Alternative options for an unstable connection from mainland China or using the SSL VPN are also mentioned.

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    All IT - Connect to CUHK VPN for iPhone - iPad

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    This document provides instructions for connecting to the CUHK VPN from an iPhone or iPad. It describes the first-time setup process which involves adding the VPN configuration in the device settings. The configuration details like server, account, and password are provided. It then explains how to connect to the VPN by toggling it on in settings and authenticating with Duo push or a temporary passcode. Alternative options for an unstable connection from mainland China or using the SSL VPN are also mentioned.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    160 views5 pages

    All IT - Connect To CUHK VPN For Iphone - Ipad

    Uploaded by

    Deckard Chen
    This document provides instructions for connecting to the CUHK VPN from an iPhone or iPad. It describes the first-time setup process which involves adding the VPN configuration in the device settings. The configuration details like server, account, and password are provided. It then explains how to connect to the VPN by toggling it on in settings and authenticating with Duo push or a temporary passcode. Alternative options for an unstable connection from mainland China or using the SSL VPN are also mentioned.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Home ! Knowledge ! All IT (Knowledge Base) ! Phone, Data & Network - VPN

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    Connect to CUHK VPN for iPhone / iPad Authentication (2FA) and


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    Students and Sta"


     

    Note: Connect from Mainland China


    You may experience an unstable VPN connection and even fail to connect from mainland China
    even followed every step in this guide. In addition, you may have the same VPN configuration
    works perfectly in the past but suddenly no longer works.
    Specially, you may receive errors such as (but not limited to) 'Error 789' / unable to download
    VPN profile / L2TP-VPN server did not respond.
    In this case, you are suggested to register for VPN Add-on service as a workaround.
     

    An Alternative - SSL VPN


    Try SSL VPN if you encounter issues connecting to CUHK VPN and you are not connecting from
    mainland China.  Refer to this article for the di"erence between CUHK VPN and SSL VPN.
     

    Solution
    https://cuhk.service-now.com/sp?id=kb_article_vi id=063e66dcdb4f0510dfe9686dd3961935&spa=1 9/9/22 09 48
    ⻚码：1/5

    First-time setup
    Connect to CUHK VPN - applicable only a#er first-time setup is done
     

    First-time setup
    :
    e
    1. Click Settings > VPN.
        點選設定 > VPN。

    2. On the right side of settings page, click Add VPN Configuration...


        在右邊的設定⾴⾯, 點選加⼊VPN設定...

    3. Please configure the network details as follows:


        請根據以下設定連接 CUHK VPN。

    Type: L2TP
    Description: CUHK VPN
    Server: vpn.cuhk.edu.hk
    Account: Your CUHK email address
    Password: Ask Every time
    Secret: ipsec-vpn

    類型: L2TP
    描述: CUHK VPN
    伺服器: vpn.cuhk.edu.hk
    帳⼾: 中⼤電郵地址
    密碼: 每次都詢問
    密鑰: ipsec-vpn

    Click Done to complete settings.


    點選完成完成設定。

    https://cuhk.service-now.com/sp?id=kb_article_vi id=063e66dcdb4f0510dfe9686dd3961935&spa=1 9/9/22 09 48


    ⻚码：2/5

    Connect to CUHK VPN


    1. Click Settings > VPN.
    :
    e
        點選設定 > VPN。

    2. On the right side of settings page, click CUHK VPN, then click toggle switch to connect
        在右邊的設定⾴⾯, 點選CUHK VPN, 然後打開切換鍵。

    3. Input your CUHK email address as Account, and input your OnePass password, then
    click OK.
        輸⼊你的中⼤電郵地址為帳⼾, 及輸⼊你的OnePass密碼後點選好。

    4. Respond to the DUO push message.


        回應 DUO 雙重認證訊息。

    5. Done.
         完成。

    https://cuhk.service-now.com/sp?id=kb_article_vi id=063e66dcdb4f0510dfe9686dd3961935&spa=1 9/9/22 09 48


    ⻚码：3/5
    :
    e
     

    No Push Messages or Using a Hardware Token?


    No push messages or Using a Hardware Token? Please try the steps below.
    沒有收到推送通知或正使⽤保安編碼器？請試⽤以下⽅法。
     

    1. Open Duo Mobile app.  Tap Show on the right lower corner of your account. You should
    see a six-digit temporary passcode displayed as shown in the example below.
    開啟 Duo Mobile app，點⼀下帳⼾右下⽅的展示符號。你會看到⼀個六位數字臨時密
    碼。

    For hardware token user, get the six-digit temporary passcode from the token.
    保安編碼器⽤⼾，請從編碼器取得六位數字臨時密碼。

    2. Enter <OnePass password>,<temporary passcode> as your password in step 3.

    在以上步驟 3，輸⼊ <OnePass 密碼>,<臨時密碼> 作為密碼。

    https://cuhk.service-now.com/sp?id=kb_article_vi id=063e66dcdb4f0510dfe9686dd3961935&spa=1 9/9/22 09 48


    ⻚码：4/5
    #VPN #Apple #iPad #iPhone #iOS #Virtual Private Network 

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    70% found this useful

    https://cuhk.service-now.com/sp?id=kb_article_vi id=063e66dcdb4f0510dfe9686dd3961935&spa=1 9/9/22 09 48


    ⻚码：5/5
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