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Q4-Basic Computer Hardware and Software Servicing With Troubleshooting

This document is a 10 question quiz about troubleshooting common computer problems. It addresses issues like slow performance, blank screens, failures to start up, noise, overheating, printer issues, and boot up errors. For each multiple choice question it lists possible causes and solutions to try such as checking cables, fans, drivers, and internal components. The quiz is intended to test knowledge of basic computer maintenance and troubleshooting steps.

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Dzenrhe Paran
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© © All Rights Reserved
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79 views2 pages

Q4-Basic Computer Hardware and Software Servicing With Troubleshooting

This document is a 10 question quiz about troubleshooting common computer problems. It addresses issues like slow performance, blank screens, failures to start up, noise, overheating, printer issues, and boot up errors. For each multiple choice question it lists possible causes and solutions to try such as checking cables, fans, drivers, and internal components. The quiz is intended to test knowledge of basic computer maintenance and troubleshooting steps.

Uploaded by

Dzenrhe Paran
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Bachelor of Science in Marine Transportation


Quiz No. 4

Course Code: ICT 111


Prepared by: Checked by: Approved by:

MULTIPLE CHOICE /ENUMERATION/SHORT ANSWER TEST

1. When a computer is running slow, what step can I do to fix it?


a. Delete temporary files
b. Remove or disable any startup programs that automatically start each time
c. Try rebooting your computer
d. All of these

2. If the computer monitor or screen is blank, what should be done to troubleshoot the problem?
a. Check if the video card is properly inserted to the motherboard
b. Check the power cord of the monitor
c. Check the video cable between the monitor and the system unit
d. All of these

3. What is the best step to do when a computer won’t start?


a. Check if the computer is plugged into the power outlet properly
b. Check if the video card is properly inserted
c. Diagnose keyboard for hardware errors
d. All of these

4. What is the best step to do when you hear a lot of noise from your computer?
a. Check the fans
b. Install the new version of Windows
c. Replace the keyboard
d. All of these

5. How to improve your web browser performance?


a. Check the heating fans
b. Clear cookies and temporary internet files
c. Reboot your computer
d. All of these

6. What is the cause of overheating?


a. Lack of sufficient cooling system
b. More RAM installed
c. Reused video cards
d. All of these

7. What to do if your printer is not working?


a. Check the USB cable connected between your printer and system unit
b. Install the correct driver
c. Make sure that the power cord is properly mounted to the electrical outlet
d. All of these

8. You turn a computer on and it doesn’t boot up properly. From inside the case, you hear a rhythmic
ticking sound. What is most likely the problem?
a. The hard drive

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b. Power Supply Fan


c. Motherboard
d. Video Card

9. Which of the following is NOT a procedure when setting up the Internet?


a. Choose your Internet Service Provider
b. Install and set up your router/modem
c. Connect your WIFI Router to the Modem
d. Check your RAM for compatibility issues

10. A prolong beep of the computer speaker or buzzer during power up is an indication of failure at
______________.
a. Dead CMOS battery
b. Memory module
c. Graphics Card
d. Hard disk drive

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