Aite Matrix Evaluation Investment and Fund Accounting Systems Report

Aite Matrix Evaluation: Investment and
Fund Accounting Systems

This excerpt provided compliments of this Best-in-Class vendor:
APRIL 2020
Paul Sinthunont
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Aite Matrix Evaluation: Investment and Fund Accounting Systems APRIL 2020
TABLE OF CONTENTS
INTRODUCTION .............................................................................................................................................. 4
METHODOLOGY ........................................................................................................................................ 4
THE PLAYERS ................................................................................................................................................... 5
THE MARKET ................................................................................................................................................... 6
KEY STATISTICS AND PROJECTED IT SPENDING .............................................................................................. 9
PROFITABILITY ANALYSIS .......................................................................................................................... 9
GROWTH RATE ANALYSIS ......................................................................................................................... 9
R&D INVESTMENT ANALYSIS .................................................................................................................. 10
CLIENT BREAKDOWN BY TYPE ................................................................................................................. 10
CLIENT BREAKDOWN BY REGION ............................................................................................................ 11
ANNUAL CLIENT RETENTION RATE ......................................................................................................... 12
AVERAGE CLIENT TENURE ....................................................................................................................... 12
DEPLOYMENT OPTIONS ANALYSIS .......................................................................................................... 13
ASSET MANAGER/FUND ADMINISTRATOR CONSOLIDATION ................................................................. 15
AITE MATRIX EVALUATION ........................................................................................................................... 16
THE AITE MATRIX COMPONENTS ANALYSIS ........................................................................................... 16
THE AITE MATRIX RECOGNITION ............................................................................................................ 17
BEST IN CLASS: FIS ........................................................................................................................................ 20
CONCLUSION ................................................................................................................................................ 24
ABOUT AITE GROUP...................................................................................................................................... 25
AUTHOR INFORMATION ......................................................................................................................... 25
CONTACT ................................................................................................................................................. 25
LIST OF FIGURES
FIGURE 1: GROWTH RATE BREAKDOWN ........................................................................................................ 9
FIGURE 2: PERCENTAGE OF REVENUE INVESTED IN R&D ............................................................................. 10
FIGURE 3: CLIENT BREAKDOWN BY TYPE...................................................................................................... 11
FIGURE 4: CLIENT BREAKDOWN BY REGION ................................................................................................. 11
FIGURE 5: CLIENT RETENTION RATE ............................................................................................................. 12
FIGURE 6: AVERAGE NEW CLIENT TENURE IN THE LAST THREE YEARS ........................................................ 13
FIGURE 7: DEPLOYMENT OPTIONS ............................................................................................................... 14
FIGURE 8: DEPLOYMENT OPTIONS ALTERNATIVE ........................................................................................ 14
FIGURE 9: AITE MATRIX COMPONENTS ANALYSIS BY HEAT MAP ................................................................ 16
FIGURE 10: INVESTMENT AND FUND ACCOUNTING AITE MATRIX .............................................................. 18
FIGURE 11: FIS CLIENT BREAKDOWN BY GEOGRAPHY ................................................................................. 23
© 2020 Aite Group LLC. All rights reserved. Reproduction of this report by any means is strictly prohibited.
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LIST OF TABLES
TABLE A: EVALUATED VENDORS ..................................................................................................................... 5
TABLE B: THE MARKET .................................................................................................................................... 6
3
INTRODUCTION
Over the last two decades, buy-side institutions have gone through several waves of outsourcing
of the middle- and back-office functions to third-party providers. One of the commonly
outsourced functions is investment and fund accounting, the process that provides accurate
position-keeping, valuations, and reporting to end investors of the portfolio or fund. Despite the
waves of outsourcing, some firms still have internal accounting systems, in part to keep in-house
records and to ensure validity of third-party figures and in part as a backup system in case of loss
in service from outsourced providers. In addition, not all firms rely on outsourcing and perform
these functions entirely in-house. These two broad buy-side segments are the common users of
investment accounting system technology, in which funds are made available, and are focused
on achieving greater automation and straight-through processing (STP) rates.
At the same time, fund administrators and larger asset servicers, such as the global custodians,
have seen an increase in business as part of the move toward outsourcing. These groups are also
big users of accounting third-party vendor systems, with some also being providers of
technology to the buy-side market. Vendors of accounting system have the challenge of
appealing to both buy-side firms and asset services to maximize business opportunities,
especially in an environment of significant M&A activity and industry consolidation.
This Impact Report explores some of the key trends within the investment and fund accounting
space and discusses the ways in which technology is evolving to address new market needs and
challenges. The Impact Report also compares and contrasts the leading vendors’ offerings and
strategies, and it highlights their primary strengths and challenges. Finally, to help financial
institutions make more informed decisions as they select new technology partners, the report
recognizes specific vendors for their strengths in critical areas.
M E T H O D O LO GY
Leveraging the Aite Matrix, a proprietary Aite Group vendor assessment framework, this Impact
Report evaluates the overall competitive position of each vendor, focusing on vendor stability,
client strength, product features, and client services.
The following criteria were applied to develop a list of vendors for participation:
• Vendor solutions must have functionality required to meet investment and fund
accounting across a breadth of asset classes. This includes capabilities of the
platform to be an ABOR for a buy-side firm.
• Systems must be able to calculate or facilitate the calculation of GAVs and NAVs for
portfolios and funds.
Participating vendors were required to complete a detailed product request for information (RFI)
composed of both qualitative and quantitative questions, conduct a minimum 60-minute
product demo, and provide active client references. In total, 38 buy-side and fund administration
institutions provided feedback on 16 vendor platforms.
4
THE PLAYERS
This section presents comparative data and profiles for the individual vendors that participated
in the Aite Matrix evaluation. This is by no means an exhaustive list of vendors, and firms looking
to undergo a vendor selection process should conduct initial due diligence prior to assembling a
list of vendors appropriate for their own unique needs. Table A presents basic vendor
information for the participating solutions.
Table A: Evaluated Vendors

Firm Headquarters Year founded Sample clients
BNY Mellon Data Wellesley, 1989 (as Eagle Boston Company Asset Management, MFS
and Analytics Massachusetts Development Investment Management, Federated
Solutions Group) Investors
Broadridge Lake Success, New 2007 Not disclosed

York
Calypso San Francisco 1997 Apex, Banque Pictet & Cie
Enfusion Chicago 1996 Not disclosed
Finastra London 2017 KAMCO, China RE, Lyxor
FIS Jacksonville, 1968 Not disclosed

Florida
FundCount Norwood, 1999 Paget-Brown Trust Company, The Lupton

Massachusetts Company, MBG Capital
JUMP Technology Paris 2006 Rothschild Asset Management, Montaigne

Capital, Crédit Agricole Life Insurance Europe
Linedata Icon Paris 1998 HSBC, BNP Paribas, Scottish Friendly
Linedata Mfact Paris 1998 Not disclosed
Profile Software Athens, Greece 1990 Twenty First Capital, Mada Capital, Arrow
Capital
SimCorp Copenhagen, 1971 Challenger, UBS Asset Manager, PGGM

Denmark
SS&C APX Windsor, 1986 Ziegler Capital Management

Connecticut
SS&C EZE Windsor, 1986 QQQ Capital, Salt Rock Capital Partners, Kriya
Connecticut Capital
SS&C Geneva Windsor, 1986 Adelphi Capital, CACEIS

Connecticut
Temenos Multifonds Geneva 1994 Northern Trust, Citi, BNP Paribas
Source: Vendors
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THE MARKET
The following market trends are shaping the present and future of the investment fund
accounting technology market (Table B).
Table B: The Market

Market trends Market implications
Consolidation in the asset M&A activity in both the asset management and fund administration
manager and fund spaces impacts negatively on the total addressable market for
administrator space impacts vendors in the accounting system space. Deals such as the recent
the total addressable market. Franklin Templeton acquisition of Legg Mason are usually followed up
1
by internal vendor rationalization in a cost synergy drive. In the fund
administrator space, groups such as the Apex Group have been
heavily active; Apex Group acquired four fund service providers in
2019 alone, with cost measures and removal of duplicate systems a
2
likely consequence.
Outsourcing continues to be Outsourcing has increased in many clients that use investment and
a major theme, with vendors fund accounting systems over the past decade. This has led to
now pivoting to meet the vendors in the space looking at supporting the industry in other ways,
demands of oversight the most recent being the provision of a lighter accounting system
operation models and that can support contingent NAV calculations. These systems are less
growing calculation of expensive and less strenuous to implement for buy-side institutions.
contingent NAVs. Asset service providers are also looking to offer these systems as an
independent check on all third-party administrators.
Exception management and For any firms performing investment and fund accounting in-house,
STP are priorities for firms the drive is to increase STP rates and focus on exceptions. Platform
with in-house operations. development in this space has focused on how to best automate
dataflows from external systems, calculations, exception handling
when errors and occur, and workflows to support fixes. However,
firms have incorporated manual processes at key events, such as NAV
signoffs. This slows down the daily process but increases the level of
human involvement oversight.
1. Sophie Baker and James Comtois, “Franklin Deal for Legg Mason Turning Heads,” Pensions &
Investments, February 24, 2020, accessed March 20, 2020, https://www.pionline.com/money-
management/franklin-deal-legg-mason-turning-heads.
2. Jenna Lomax, “Apex Continues Acquisition Streak With Broadscope,” Asset Servicing Times, March 21,
2019, accessed March 11, 2020,
http://www.assetservicingtimes.com/assetservicesnews/article.php?article_id=9357.
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Operational dashboards are Operational dashboards add an extra layer for users to interact with.
the most common Most users will only need to work on this interaction layer, as it is
development for accounting fully integrated to feed the accounting engines and perform fixes.
systems. These dashboards provide critical information around the status of
valuations, highlighting issues, or team burdens from a management
perspective. Additional data are also collected with integrated
analytics to understand where and why exceptions do occur and
helps buy-side firms solve issues to lower the error rates.
Industry shift to alternative The increasing allocation to alternative investments and illiquid
assets and illiquid structures structures such as private equity presents a unique challenge for
creates demand for a unified firms. Institutions tend to have a specialist system to handle these
system that can handle a types of investments. For many multi-asset firms, a unified system
wider range of investments. that can handle all fund structures and instruments types is desired.
Many incumbent systems with in-depth public market instrument
support can only support illiquid instruments at a shallow level and do
not have all the unique workflows or calculations to meet the
demands of the illiquid or private investment space.
A single solution for the A single solution—one that can cover both middle- and back-office
investment books of record book of records, along with an integrated general ledger (GL)—is also
(IBOR) and ABORs is becoming more important. This includes corporate actions of
desirable. processing, performance attribution, and measurement, along with a
more real-time view of positions and cash. Many firms have separate
systems in place to support the middle office and back office—a setup
that could be leading to overlaps and additional costs.
The proliferation of front-to- Some firms take the further step by looking for a solution that can
back systems leads to more meet front-to-back office needs, from order management to
competition for systems that accounting. This is one step further than the combined middle- and
do not expand. back-office system, with the number of vendors in this space also
competing with the traditional accounting engines.
The importance of hosted Capital market firms are all reevaluating underlying technology stacks
and cloud deployments for and have greater desire for at least vendor-hosted systems. The
accounting system desire to manage technology in-house, especially outside the front-
architecture and deployment office system, has fallen over time. A step further for buy-side
is growing. institutions is the acknowledgement of the benefits of cloud-native
architecture in the industry’s quest for operational and technology
modernizations.
Greater focus on oversight Some of the platforms have looked to improve oversight and
and transparency also drive transparency capabilities for fund administrators in particular. This
further development in entails providing buy-side clients of these institutions with some
vendor platforms. actions with the accounting application, or at least with read-only
portals. The functionality usually includes web access to review NAV
calculations and controls before signoff.
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Insurance-owned asset According to market feedback, this segment is more likely to use an
manager firms are more in-house accounting system than rely on third-party providers than
likely to have in-house are traditional investment firms. Insurance firms have unique
accounting systems than are accounting and regulatory reporting requirements, such as Solvency
pure investment managers. II.
Regulatory and standards Updates to accounting rules and methodologies drive further
changes impact functional development in accounting systems as well. This includes
and calculation International Financial Reporting Standard (IFRS) 9, effective as of
requirements. 2018, more recent changes for hedge fund accounting rules, and
Solvency II amendments that have significant impact on insurance-
based asset managers.
Demand for open systems Firms often want access to underlying data within systems, and APIs
and real time is driving an support the ease of data flowing between applications and to and
API-first strategy for vendors. from third parties, which is essential for systems of the next decade.
Source: Aite Group
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KEY STATISTICS AND PROJECTED IT SPENDING

This section provides information and analysis on key market statistics as well as projected IT
spending related to the vendor market.
P RO F ITA B IL IT Y A N A LYS IS
Vendors across the investment fund accounting space have all reported positive profits despite
the trends toward outsourcing. This a result of larger firms being supported by multiple product
lines and smaller vendors finding the right niche in which demand continues to drive growth
opportunities. Moreover, the outsourcing trend seems not to have eliminated opportunities for
vendors, in particular for buy-side firms that deploy in-house shadow accounting of outsourced
providers.
G ROW T H R AT E A N A LYS IS
Figure 1 provides a measure for the revenue growth experienced by the profiled vendors. The
majority of firms (62%) report growth between 11% and 15% in 2019. Only a quarter have
experienced growth greater than 15%, suggesting double-digit growth is something to expect
from these vendors, but firms are unlikely to deliver much higher figures than 15%. Lastly, 13%
of vendors have reported 10% of revenue growth or less, which reflects the large organizations
that have a large revenue basis from which to grow.
Figure 1: Growth Rate Breakdown
Growth Rate Breakdown, 2019

(N=16 vendors)
10% or less
13%
Greater than 15%
25%
11% to 15%
62%
Source: Vendors
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R &D I N V EST ME N T A N A LYSI S

Figure 2 shows that even for a mature market, R&D investment for investment and fund
accounting is still vital for firms to keep pace with changing demands. Consequently, most
vendors (63%) have invested more than 15% of revenue in the previous year into R&D.
Approximately a third (31%) of vendors invested 11% to 15% of revenue. Both groups are likely
to keep pace with the demand for operational dashboards, greater workflow tools, and broader
asset class coverage. Other vendors are investing to expand the functional capabilities across the
front-to-back investment life cycle. Moreover, highly innovative vendors are also likely
developing machine-learning-based tools to support greater automation. Only 6% of vendors are
investing less than 10% of revenue in R&D and are likely candidates to fall behind other vendors
due to the competitive marketplace.
Figure 2: Percentage of Revenue Invested in R&D
Percentage of Revenue Invested in R&D, 2019

(N=16)
Less than 10%

6%
10% to 15%
31%
More than 15%
63%
Source: Vendors
C L IE N T B R EA K D OW N BY T Y P E
Not all providers have given a full breakdown of clients, but out of those vendors, the largest
group within the buy-side segment are hedge funds (36%). This is due to a few vendors that
specialize in this area and have clients on the smaller side in terms of AUM. This can be
contrasted with traditional asset managers, which is the next largest group in terms of individual
firms (29%), but they tend to be bigger, often with over US$50 billion in AUM (Figure 3). The next
largest group is insurance companies, a sizeable group that offers a multitude of fund structures
that require specific accounting and rules for regulatory reporting needs. Fund administrators
and pension funds follow at 7% each; the former is a smaller group in terms of absolute numbers
but are major users of investment and fund accounting systems. Other types of institutions make
up 13% of the total reported client base and include registered investment advisors (RIAs),
corporate treasurers, family offices, and endowments.
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Figure 3: Client Breakdown by Type
Client Breakdown by Type, 2020

(n=9 vendors)
Other
Fund 13%
administrators/
outsource
providers
7% Hedge funds
36%
Pension funds
7%
Insurance
companies
8%
Traditional asset managers

29%
Source: Vendors
C L IE N T B R EA K D OW N BY R EG IO N
In terms of regional breakdown of clients for those vendors that have disclosed them, North
American (the U.S. and Canada) clients are the largest group, at 46% (Figure 4). Europe is the
next-largest group (35%), followed by the Asia-Pacific (13%), the Middle East (3%), Latin America
(2%), and Africa (1%). Core markets in North America and Europe continue to be large revenue
drivers for vendors, but the higher growth rates have been reported to be coming from the Asia-
Pacific region.
Figure 4: Client Breakdown by Region
Client Breakdown by Region, 2020

(n=10 vendors)
Latin America
2%
Middle
Africa
East
1%
3%
Asia-Pacific
13%
North America
46%
Europe
35%
Source: Vendors
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A N N UA L C L IE N T R E T E N T IO N R AT E
Client retention is a good indicator of client satisfaction and stickiness. For investment and fund
accounting vendors, the majority (81%) have experienced over 90% client retention (Figure 5).
However, nearly a fifth of vendors report client retention of 75% to 90%. This implies there are
still buy-side firms transitioning between vendor platforms, even though moves off accounting
systems tend to be more sporadic due to the core nature of these platforms and prioritization of
other areas for digital transformation for investment.
Figure 5: Client Retention Rate
Client Retention Rate, 2019

(N=16 vendors)
75% to 90%
More than 90%
Source: Vendors
AVE R AG E C L IE N T T E N UR E
The client stickiness in the investment and fund accounting space is demonstrated by the
average client tenure for the vendors (Figure 6). Almost all vendors (94%) have average client
tenure of over five years, with only 6% of vendors with average client tenures of between two
and five years. This reflects the mature nature of the market and lack of new entrants in the
markets.
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Figure 6: Average New Client Tenure in the Last Three Years

Average Client Tenure, 2020
(N=16 vendors)
2 to 5 years
6%
More than 5 years

94%
Source: Vendors
D E P LOY M E N T O PT IO N S A N A LYSI S
Figure 7 and Figure 8 demonstrate that on-site deployment is the most common type of
deployment model, with 47% and 71% of the sample, respectively. The difference between the
two numbers reflects the removal of one vendor in the latter figure, which changes the
landscape significantly. The removed vendor has a large number of clients and is an entirely
cloud-based platform. Inclusion of this vendor figures skews the results toward cloud-hosted
deployments. In terms of popular public cloud vendors, Amazon Web Services and Microsoft
Azure are most often mentioned by accounting system vendors.
The true global figure is more likely to be a small majority for on-site installations, in between
the two figures provided. This is driven partially by the lack of historical availability of cloud
solutions and caution around outsourcing technology infrastructure and management at some
firms. Moving forward, it is likely that cloud-hosted and full-managed-service models will grow in
popularity. This is exemplified by the need to access applications remotely, as during the
coronavirus outbreak in early 2020.
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Figure 7: Deployment Options

Vendor Technology Deployment Models
(n=10)
Business process
outsourcing (BPO)
1%
Hosted on cloud On-site

45% 47%
Vendor hosted
7%
Source: Vendors
Figure 8: Deployment Options Alternative
Vendor Technology Deployment Models

(n=9)
BPO
Hosted on cloud 1%
18%
On-site
71%
Vendor hosted
10%
Source: Vendors
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A SS E T MA N AG E R / F U N D A D M IN IST R ATO R CO N SO L IDAT I O N

A major trend impacting the demand for investment and accounting systems is the level of
consolidation within the biggest user segments—the asset management industry and the fund
administration industry. The greater the consolidation, the lower the numbers of potential
clients for these system providers. According to data from Piper Sandler Companies, the number
of M&A deals globally for asset managers was 263 deals in 2019, compared 262 the year
3
before. The trend in M&A is likely to continue moving forward, considering these numbers.
3. James Comtois, “M&A Deal Numbers Flat, Values Down in Tepid 2019,” Pension & Investments,
January 13, 2020, accessed March 21, 2019, https://www.pionline.com/money-management/ma-
deal-numbers-flat-values-down-tepid-2019.
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AITE MATRIX EVALUATION

This section breaks down the individual Aite Matrix components, drawing out the vendors that
are strong in each area and how they are differentiated in the market.
T H E A I T E MAT R IX CO M PO N E N TS A N A LYS I S
Figure 9 provides an overview on how each vendor scored in the various areas of importance.
Each vendor is rated, in part, based on its own data provided when responding to the RFI
distributed by Aite Group as well as on product demos and follow-up discussions as part of the
Aite Matrix process. Ratings are also driven by the reference customers of the examined vendors
to support a multidimensional rating.
Figure 9: Aite Matrix Components Analysis by Heat Map
Vendor Client Client Product

Vendors
stability strength service features
89% 84% 76% 91%

88% 83% 81% 90%
84% 96% 90% 84%
87% 87% 69% 89%
FIS 89% 92% 81% 96% Legend:
BEST IN CLASS
76% 92% 85% 81% 91% - 100%
94% 82% 83% 93% 81% - 90%
92% 82% 84% 87% 65% - 80%
INCUMBENT/
87% 90% 70% 92% < 65%
EMERGING
88% 94% 76% 81%
87% 90% 78% 78%
91% 98% 75% 89%
76% 81% 75% 92%
87% 90% 76% 86%
82% 92% 81% 81%
92% 90% 76% 92%
Source: Vendors, Aite Group
VENDOR STABILITY
The core metrics to be a leader in the vendor stability criteria are financial strength and stability,
demonstrated by sizable revenue streams, strong growth rates, profitability, and significant
reinvestment in R&D. Also valued is the interaction with and the trust of management teams,
measured by the respondent client base. Interviews with clients suggest this interaction has
been regarded as mixed from adequate to strong overall. Risk management is also a key
measure, such as business continuity plan testing and strong data privacy policies and
procedures.
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CLIENT STRENGTH
For client strength, vendors are evaluated against both the number of clients and the diversity of
their client base. This includes diversity by client segment and geographical location. Client
retention rates and the degree of concentration of the client base are also factors, along with
feedback from clients on vendor reputation and their likelihood of replacing the current vendor
solution in the near future. All vendors have scored reasonably well in this category.
One of the top-scoring vendors in this category—FIS—has a high number of clients from
different segments of the financial services market and beyond and a broad geographic client
footprint.
CLIENT SERVICE
The client service criterion evaluates vendors on the level of client service and support, such as
24/7 support, global and localized support, implementation and maintenance costs, and the
vendor’s ability to deliver on promises. Also included is the ease of implementation. Client
feedback also includes overall perceptions of service and support provided, and value for money.
This criterion is one in which all vendors have quite a bit of room for improvement in the area of
client service.
PRODUCT FEATURES
The final major criterion takes into account the range of functionality across the investment and
fund accounting requirements. The vendors’ support for the fundamentals such as accounting
rules and calculations of GAVs and NAVs, and dealing with various pricing or valuation
methodologies and with integrated exception management and robust workflow support all
impact overall scoring in this category. The range of implementation options is also a small
factor, but more importantly, the breadth of investment structures supported and the feedback
from client conversations are factors in the final scoring of vendors—in particular for the latter,
client scores on the overall features and functionality, influence over product roadmap, and user
experience.
FIS scores very well, above the 90% category. This vendor achieved one of the best scores
because of the range of functionality on offer, the usability of its solutions, and client satisfaction
with its overall features and functionality.
T H E A I T E MAT R IX R ECO G N IT IO N
To recap, the final results of the Aite Matrix recognition are driven by three major factors:
• Vendor-provided information based on Aite Group’s detailed Aite Matrix RFI

document
• Participating vendors’ client reference feedback and/or feedback sourced

independently by Aite Group
• Analysis based on market knowledge and product demos provided by participating

vendors
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Figure 10 represents the final Aite Matrix evaluation, highlighting the leading vendors in the
market.
Figure 10: Investment and Fund Accounting Aite Matrix
Product performance
INCUMBENT
CONTENDERS
FIS EMERGING
Vendor strength
Source: Vendors, Aite Group
BEST-IN-CLASS VENDOR: FIS

FIS and the InvestOne solution score well across the board in terms of vendor strength and client
clout, alongside features and functionality of the platform itself. The solution has been
developed over many years of operation and is considered an incumbent platform in the market,
deployed by large asset service, asset management, and insurance firms across the globe.
• Vendor strength: FIS is a large and profitable vendor that has technology solutions
across the financial services universe. At a firm level, it has thousands of clients and
over 55,000 employees in multiple offices across all the major regions. InvestOne is
used by 60 firms and provides a sense of stability with the largest global asset
services on the platform, with a total of US$40 trillion dollars of assets and funds
18
serviced on the platform. An area of improvement for the firm is a greater portion of
investment going to R&D.
• Product performance: In a mature market of investment and fund accounting

platforms, FIS has one of the strongest products in terms of features and
functionality across asset classes and fund structures. The InvestOne platform is
praised by clients as a powerful and stable system and covers significant needs
across the middle and back offices, with a focus on process automation and
exception management.
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BEST IN CLASS: FIS

FIS is an international provider of financial services technology and outsourcing services. The
company is headquartered in Jacksonville, Florida, and serves more than 20,000 clients in over
130 countries. InvestOne, Investran, and VPM are the main accounting platforms offered by FIS
to the industry. This section profiles the InvestOne solution.
AITE GROUP’S TAKE AND MARKET FEEDBACK

InvestOne has a 35-year history, which began in the U.S. market and was initially developed in-
house at an institution looking to expand into mutual funds. The platform was spun out and has
evolved significantly over its history. It now has over US$40 trillion of assets and funds serviced
by both asset managers and some of the world’s largest administrators, such as BNY Mellon, J.P.
Morgan, and Northern Trust. The platform itself is modular and is a transactional-based system
that is focused on servicing the needs of middle- and back-office teams.
Depending on requirements, clients can choose from over 30 optional modules, from multiple
books of records (up to 11 additional views of an ABOR in real time for a single set of
transactions); country-level requirements for specific fund structures, such as unit trusts and
open-ended investment companies in the U.K.; and an expense calculator to an exception
manager (a customizable rules engine that allows the validation of valuation and accounting
data to be automated). The latter has been mentioned by clients as a strong support tool to help
firms improve STP and achieve great automation, allowing users to focus just on issues and
optimize the fixes when issues arise. While FIS provides its own BI tools, clients can also use
external BI tools via RESTful web services or by using the Data Link module to populate a client's
data warehouse.
The platform can support multiple fund structures and include multi-share class accounting,
share class hedging, and reporting. Users have access to a browser-based HTML interface that is
easy to navigate. Firms can also use InvestOne as an IBOR and support different intraday NAV
valuation calculations, for example, to exclude or include income in the calculation. The intraday
valuation functionality has been used successfully in countries such as Denmark, where there is
a requirement to produce multiple intraday valuations depending on the level of capital
inflows/outflows. These valuations can also be scheduled in an unlimited frequency. As part of
the shadowing or oversight process over third parties, firms can also automate reconciliation for
cash, positions, trades, NAVs, margin on collateral, and prices. Reporting needs can also be met
through InvestOne, from performance to financial reporting. However, clients suggest the report
templates and customization can be improved.
Clients note that the core strength of the solution is the integrated GL and real-time accounting
features that take data from a single transactional database. They make note of the breadth of
asset coverage and fund structure support that can service a global business—in particular, the
support for accounting and reporting needs for popular specific domicile of funds from Ireland
to the Cayman Islands, and with users processing and valuing assets in 26 countries spanning
from Australia to North America. The platform has also been praised as a stable and reliable
system. Clients suggest from a user experience point of view, the system has a fairly steep
20
learning curve, but once users are trained on InvestOne, users appreciate the power of the
system, exemplified by the numbers of assets and funds already serviced on the platform.
BASIC FIRM AND PRODUCT INFORMATION

• Headquarters: Jacksonville, Florida
• Founded in: 1968
• Number of employees: More than 55,000
• Ownership: Public company
• Key financial information: Annual revenue approximately US$8.4 billion in 2018,

positive profitability, less than 10% of revenue invested in R&D
• Key products and services: InvestOne
• Target customer base: Fund administrators and asset managers
• Number of clients: 60
• Average net new clients per year (or average client tenure): Undisclosed
• Global footprint: Offices in the U.S., Canada, Europe, Japan, the Asia-Pacific, Latin
America, the Middle East, and Africa
• Implementation options: On-site and vendor hosted are most popular, but FIS has
offered a public cloud option instead of FIS’ private cloud and currently has one
client implementing this model.
• Vendor provided average implementation time: Dependent on the complexity of

the opportunity
• Pricing structure: FIS’ InvestOne hosted pricing structure has four major
components: the annual license fee (incorporates configuration/modules), annual
asset-based fee (fluctuates with client’s month-end assets), annual portfolio-based
fee (fluctuates with volume), and a one-time system implementation fee.
KEY FEATURES AND FUNCTIONALITY BASED ON PRODUCT DEMO

• The hosted version of InvestOne gets four releases a year.
• Separate data sets and environments are available to meet different functions, for
example, additional environments for training or for UAT. Four different
environments are provided on client implementation (or more if requested), and
access to data sets is dependent on user permissions.
• InvestOne is a transactional-based system that simultaneously updates the trial

balance and integrated GL.
• Navigation bar is used to easily access specific areas for each user, for example,
corporate actions, transactions, or pricing valuations.
21
• Search function brings up intelligent suggestions for inquiry.
• Over 300 standard reports come “out of the box” with a custom reporting toolkit for
client report creation.
• Multiple reports are available, such as a portfolio valuation report with a unique
account number of each fund or share class and details of funds available through
point and click. Fund details can be automated, to some degree, to help with
onboarding of new funds as templates can be established.
• A matrix is built for the country of an account and country of a security so that the
system can calculate tax reclaim and withholding rates.
• Generator is programmed in the system to automate the creation of specific events

or transactions in the solution.
• Validation tool is used for the exception management system. Users can set up
tolerance and behavioral alerts. A full history can be provided on the exception, and
notes/supporting files can be attached to any specific fix or issue.
• Optional operational dashboard can have greater oversight over daily fund
valuations.
• Reconciliation module can pull data from the system and received from custodians.
• Digital portal tool can be used as a client-facing tool or for internal use, providing
dashboard capabilities. It is compatible with mobile devices.
TOP THREE STRATEGIC PRODUCT INITIATIVES OVER LAST THREE YEARS

• Complex derivatives processing allowing for the processing of complex instruments
that have become commonplace in the market
• Increased scalability and flexibility within the technical architecture
• Bulk API for web services and increased efficiency/flexibility to data management
TOP THREE STRATEGIC PRODUCT INITIATIVES IN THE NEXT 12 TO 18

MONTHS
• Robotics, machine learning, and artificial intelligence (AI)
• Due to the increasing regulatory requirements from national and international

institutions, the solution is responding by expanding the utilization of technology
and services, such as enterprise data management, to provide an efficient regtech
solution.
• Real-time IBOR
22
CLIENT BREAKDOWN
FIS services clients globally on InvestOne, but the largest group is of firms headquartered in the
U.S., at 68% of the total client base (Figure 11). European firms are the next-largest
representation (17%), with the smaller representation rounding out the rest of the client base
with firms from Africa (5%), Canada (4%), the Asia-Pacific (4%), and the Middle East (2%).
Figure 11: FIS Client Breakdown by Geography
FIS Client Segmentation by Geography, 2020

(N=60)
Asia-Pacific
(except Japan)
4% Middle
Canada East
4% 2%
Africa
5%
United States
Europe 68%
17%
Source: FIS
FIS’s clients are a diverse group, but the full breakdown by client segment has not been made
available to Aite Group.
23
CONCLUSION
Buyers:
• Reconsider oversight measures and resilience: If the firm outsources fund and
investment accounting without an internal backup or validation system, understand
the risks and potential drawbacks of not having a formal system in place, which can
lead to reputational damage or even fines for delays or errors in areas such as NAV
reporting.
• Asset class capabilities and fund structures vary with platforms: Buy-side firms
should ensure asset class capabilities when selecting the ideal vendor partner. Many
vendors offer multi-asset class support but vary on the degree to which they can
support and automate specific instrument types or fund structures.
• Look for a vendor that matches with the future planed operating models: If the
firm is looking to consolidate on a few or even onto a single platform, several
systems in the investment accounting space can cover a large degree of the front-to-
back workflow. Similarly, if the firm is using the internal system to shadow external
books of records, pay attention to the shadow framework, the level of embedded
reconciliation capabilities, and the provision of oversight dashboards.
• Consider hosted services: Some buy-side firms are slow to move to hosted or cloud
deployments because of security concerns. However, many admit that public cloud
providers have stronger measures in place to protect against cyberattacks. The
current market trend is toward hosted or SaaS-based offerings, which could lower
the costs of managing applications and IT infrastructure.
• Large buyers, such as large asset managers and asset servicers, should consider
processing power and scalability: The largest asset servicers in the world have
trillions in assets managed administered for buy-side clients across thousands of
funds. The platforms must be able to support the scale and the valuation cycles
required by these firm.
• Evaluate the openness of the system and the integrated reporting: Many firms
prepare reports and documents directly from their accounting system. If this is the
case, examine the report automation and customization capabilities, or if data is
extracted from the system to external systems, such as external reporting or BI,
ensure data can be easily accessed, with APIs becoming the more common approach
for bidirectional data flow.
24
ABOUT AITE GROUP

Aite Group is a global research and advisory firm delivering comprehensive, actionable advice on
business, technology, and regulatory issues and their impact on the financial services industry.
With expertise in banking, payments, insurance, wealth management, and the capital markets,
we guide financial institutions, technology providers, and consulting firms worldwide. We
partner with our clients, revealing their blind spots and delivering insights to make their
businesses smarter and stronger. Visit us on the web and connect with us on Twitter and
LinkedIn.
AUT H O R I N FO R MAT IO N
Paul Sinthunont
+44.20.3743.8917
[email protected]
C O N TA C T
For more information on research and consulting services, please contact:
Aite Group Sales

+1.617.338.6050
[email protected]
For all press and conference inquiries, please contact:
Aite Group PR
+1.617.398.5048
[email protected]
For all other inquiries, please contact:
[email protected]
25

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What is the purpose of the report?

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What are some of the key findings regarding the investment and fund accounting systems market?

What are some of the key findings regarding the investment and fund accounting systems market?

Aite Matrix Evaluation: Investment and

Fund Accounting Systems

Table A: Evaluated Vendors

Broadridge Lake Success, New 2007 Not disclosed

Calypso San Francisco 1997 Apex, Banque Pictet & Cie

Enfusion Chicago 1996 Not disclosed

Finastra London 2017 KAMCO, China RE, Lyxor

FIS Jacksonville, 1968 Not disclosed

FundCount Norwood, 1999 Paget-Brown Trust Company, The Lupton

JUMP Technology Paris 2006 Rothschild Asset Management, Montaigne

Linedata Icon Paris 1998 HSBC, BNP Paribas, Scottish Friendly

Linedata Mfact Paris 1998 Not disclosed

SimCorp Copenhagen, 1971 Challenger, UBS Asset Manager, PGGM

SS&C APX Windsor, 1986 Ziegler Capital Management

SS&C Geneva Windsor, 1986 Adelphi Capital, CACEIS

Temenos Multifonds Geneva 1994 Northern Trust, Citi, BNP Paribas

Table B: The Market

Market trends Market implications

Market trends Market implications

Source: Aite Group

KEY STATISTICS AND PROJECTED IT SPENDING

Figure 1: Growth Rate Breakdown

Growth Rate Breakdown, 2019

R &D I N V EST ME N T A N A LYSI S

Figure 2: Percentage of Revenue Invested in R&D

Percentage of Revenue Invested in R&D, 2019

Less than 10%

Figure 3: Client Breakdown by Type

Client Breakdown by Type, 2020

Traditional asset managers

Figure 4: Client Breakdown by Region

Client Breakdown by Region, 2020

Figure 5: Client Retention Rate

Client Retention Rate, 2019

More than 90%

Figure 6: Average New Client Tenure in the Last Three Years

More than 5 years

Figure 7: Deployment Options

Hosted on cloud On-site

Figure 8: Deployment Options Alternative

Vendor Technology Deployment Models

A SS E T MA N AG E R / F U N D A D M IN IST R ATO R CO N SO L IDAT I O N

AITE MATRIX EVALUATION

Figure 9: Aite Matrix Components Analysis by Heat Map

Vendor Client Client Product

89% 84% 76% 91%

Source: Vendors, Aite Group

• Vendor-provided information based on Aite Group’s detailed Aite Matrix RFI

• Participating vendors’ client reference feedback and/or feedback sourced

• Analysis based on market knowledge and product demos provided by participating

Figure 10: Investment and Fund Accounting Aite Matrix

Source: Vendors, Aite Group

BEST-IN-CLASS VENDOR: FIS

• Product performance: In a mature market of investment and fund accounting

BEST IN CLASS: FIS