IBM Maximo Overview

UKI User Group

November, 2017

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 Please Note

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s
sole discretion.

Information regarding potential future products is intended to outline our general product direction and it should not be relied on
in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. Information about potential future products may not be incorporated into any contract.

The development, release, and timing of any future features or functionality described for our products remains at our sole
discretion.

Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The
actual throughput or performance that any user will experience will vary depending upon many factors, including considerations
such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the
workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those
stated here.

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 Watson IoT has the solutions to help.
TRANSFORM. Pre-packaged
solutions to grow your business
with new services and business
models.

SOLVE. Applications to improve Enterprise Asset

business outcomes through Management

connected operations and • Facilities Management

connected products. • Predictive Maintenance
• Predictive Quality
• Predictive Warranty

BUILD. The tools you need to create,

modify, connect, manage, analyze,
and secure IoT devices and data. ANALYTICS RISK
MANAGEMENT

CONNECT INFORMATION
MANAGEMENT

3 Transform Solve Build

 What is the Value of IoT and Maximo?

It’s still all about:

 Reducing Unplanned Downtime

 Minimizing Asset Failures

 Maximizing use of Resources

 Increase Asset Reliability

 Reduce Inventory Costs

 Safety & Risk Management

With increased efficiency and improved ability to achieve these goals!

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 Maximo Investment Strategy

Innovation and technology advancements Expanding beyond EAM

• Blockchain • Health & Safety compliance
• Cognitive Analytics • Asset Reliability & Predictive Maintenance
• Cloud services (SaaS) • Field Service Management

Extending and enhancing core capabilities Continued focus on industry requirements

• Asset Based Augmented Reality • Best practices & industry standards
• Drone Inspections • Support for on-going regulatory changes
• Maximo Marketplace • Cross industry innovation & technology

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 Maximo Portfolio 2017

Core Solution SaaS Solutions

Maximo Asset
Maximo Asset
Maximo Asset Management Maximo Asset
Management Flex
Management Fundamentals Management (SaaS)
(SaaS)
BIM Integration
(SaaS)

Industry Solutions
Maximo for Maximo for Maximo for Maximo for Maximo for Maximo for
Transportation Nuclear Life Sciences Utilities Oil & Gas Aviation
Cal Cal Spatial HS&E

Add-on Solutions
Maximo Maximo Asset Maximo Asset Maximo
Maximo Maximo
Scheduler
Service Provider Configuration Spatial Health Insights Anywhere
(managed) Manager

Maximo Maximo
Maximo Maximo Maximo Maximo
Service Provider Health Safety &
Scheduler Plus Calibration Linear Archiving
(internal) Environment Mgr

Integrations and Adaptors

Maximo IBM Watson IBM SCADA Device IBM IBM Watson

ERP Adapters IoT Platform Weather Connectivity Cognos Analytics
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 Maximo Release Lifecycle Timeline
Announced April 2017 - End of Market for 7.5, End of Support April 30, 2018.

2004 2006 2008 2010 2012 2014 2016 2018 2020 2022 2024
10/03 9/09 9/10
R5.2
12/06 4/12 9/13 9/16
R6.2
5/08 9/13 4/15 4/18
R7.1 End of Service dates
for R7.5 APRIL 2018
4/11 4/17 4/18 4/21
R7.5

12/14 TBD TBD TBD

R7.6

= Initial release date = EOS announce date = EOS effective date = Extended support end date

IBM Software Lifecycle : https://ibm.biz/BdidVf

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information
7 mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality
described for our products remains at our sole discretion.
 Maximo Roadmap for 2017

Q2 Q4
GA May 19th, 2017 • Utilities 7.6.0.x
• Utilities 7.6.0.1 • Linear 7.6.0.x
• Linear 7.6.0.1 • Spatial 7.6.0.x
• Spatial 7.6.0.2
• Anywhere 7.6.x
• Anywhere 7.6.2
• Scheduler 7.6.x
• Scheduler 7.6.5
• Scheduler Plus 7.6.x
• Scheduler Plus 7.6.5
• Asset Health Insights 7.6.0.2 • Asset Health Insights 7.6.x
• Nuclear 7.6.0 • Nuclear 7.6.x
• Feature Pack 7.6.0.8 • Feature Pack 7.6.0.x

Q1 Q3
GA March 3rd, 2017
GA September, 19th, 2017
• Aviation 7.6.5
• Aviation 7.6.6
• ACM 7.6.5
• ACM 7.6.6
• Service Provider 7.6.3
• Service Provider 7.6.3.1
• Transportation 7.6.2.4

GA February, 2017
• Feature Pack 7.6.0.7

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing
8 decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,
and timing of any future features or functionality described for our products remains at our sole discretion.
 Maximo Release 7.6.0.x Feature Packs

7.6.0.6 7.6.0.7 7.6.0.8 7.6.0.x

GA October, 2016 GA February, 2017 GA May, 2017 GA Q4, 2017

• Importing data through • New - Budgets • Work Center improvements

• Inclusion of Building Information
application – notifications on • New - Inspections Technician & Supervisor
Modeling (BIM) integration
record limits • New Timezone configuration app • Inspection enhancements
• Removal of java applets with
• Modifications to the BIRT Report • Admin mode indication
updated Workflow designer
Viewer to prevent SQL Injection • Json format support for bulk
• New License Tracking utility
possibilities. Changed report property retrieval of Platforms
• Continuing evolution of Maximo's
framework to pass "where" maxproperties from cache • Multi-Tenant improvements
UI/UX with the Service Request
parameter through database. • Raw data streams as a parameter •Migration Manager and Tenant
app
REST API’s specific backups/restores
Additional Items - • Cognos 11 (supported)
Platforms
• Reduce DB Downtime on License Usage Tracking • DB2 Advanced Workgroup Server
• WebSphere 9 with JDK 1.8
password reset - Add action to DB • Utilities for Authorized & Limited, V11.1.1(certified/entitled)
• WebLogic 12.2.x with JDK 1.8
Config that performs a Live Express for concurrent • WAS V9.0 (certified/entitled)
• DB2 11.1
Refresh of the db connection
• Dropping Asset Topology Viewer Platforms
• Cumulative bug fixes
• Windows Server 2016 • Cumulative bug fixes
License Usage Tracking • SqlServer 2016
• Utilities for Concurrent • Oracle EBS 12.2.6

• Cumulative bug fixes • Cumulative bug fixes

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Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should
not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
 Technical Improvements to Maximo
Ongoing Feature Pack enhancements to improve configuration
options and access to latest technologies.

Formula Engine Watson IoT Integration Enhanced Scripting

Federated Mbos IBM Weather Integration Enhanced Security

Integration

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 Building Information Model
Asset and Location Information and Visualization at the time of handover.

BIM is a process involving the collaborative production &

management of digital representations of the physical and
functional characteristics of a facility or asset.

Maximo offering includes: COBie data import, 3D BIM viewer

adapter and Maximo extensions for BIM data.

Benefits
• Reduce time and costs by importing building and asset data from BIM models into
Maximo
• Reduce time required to plan and assign work orders
• Feedback loops
•Communicate owner/operator requirements and as-is asset status updates to
designers via BIM
•Provide visibility on building performance to architects
Results
• A client recently implemented the Maximo BIM Integration and reduced the time
needed to load 2000+ facility assets from “months to under an hour! ”
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 License Usage Monitor Application
Enables the recording of available licenses for each of your
software products, and provides visibility to over or under utilization.

• Ability for clients to understand how the actual

usage of Maximo compares to their entitlement

• The application allows you to register all the

licenses currently owned, and optionally assign
specific users

• Reports provide information on usage based on

history of logged in users and their security
profile

• Helps align users and usage properly, and

allows for better planning of future needs

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 Budget Monitoring
Annual or Financial Period based budgets
improve overall fiscal tracking and compliance.

Budget administrators can create budget lines around 9

ootb axis points (WO, Asset, Location, Chart of Accounts, 6 GL
Components, configurable)

Manage calculation rules to determine how Estimate,

Committed and Actuals are applied against the budget line.
(64 ootb, configurable)

Actual Actual
Committed Committed
Estimated

WO Work WO Work
PR all PO WAPPR PO Other Receipt Invoice APPR
Plan WAPPR Plan all other WO Actuals
statuses status statuses COMP status status
Status statuses
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 Industry Solution and Add-ons – Q4 2017
Utilities 7.6.0.x Anywhere 7.6.2.x
• Receive large sets of meter information • Cumulative bug fixes
during receiving, including different file • Added Application Distribution (IOS and Android)
formats Mapping enhancements
• Support Meter Inspection and sampling • Ability to enable/disable layers on the map
during Bulk Receiving • Sketches and Notifications
• Track Meter installations, capturing the • Bing map support
meter installation status and customer
information

Scheduler Plus 7.6.x

Spatial 7.6.0.x • Weather - Alert notifications (SMS)
• Enhanced features auto create • Project Scheduling - Schedule dashboard
• Enhanced map feature identification • Appointment Booking - SMS notifications
• Sketches and Notifications Scheduler 7.6.x
Linear 7.6.0.2 • Usability improvements
• Delete Linear records from the map • Optimization improvements
• Performance Enhancements

Nuclear 7.6.x
Asset Health Insights 7.6.0.x
• Clearance Requests enhancements
• Scoring Methodology improvements
• Work Order Tag Transfer enhancements
• Asset replacement improvements
• Temporary Lifts
• Support for AT&T
• Clearance Groups
• Special Use Locations
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 Focus Areas for 2018

Investing in Industry Solutions

Simplifying the and Add-ons.
User Experience.

Expanding
Creating new experiences
integration and
using innovative technology.
technical
currency
capabilities
across the
platform.
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 Maximo Roadmap for 2018

Q2 Q2
• Feature Pack 7.6.x
• Work Centers
• Platform Currency updates
• Continued Inspections, Supply • GDPR support
Chain, Supervisor & Technician, • SAP update (S/4Hana)
Analytics, Configuration
• Cognos 11
• Spatial/Linear 7.6.0.x
• BIRT
• Anywhere 7.6.x
• NEW Maximo Project Ohio
• Asset Health Insights 7.6.0.x
• NEW Maximo Asset Registry on
Blockchain

Q4 Q4
• Feature Pack 7.6.z • Linear 7.6.0.z
• Work Centers • Spatial 7.6.0.z
• Continued Inspections, • Anywhere 7.6.z
Supply Chain, Supervisor & • Asset Health Insights 7.6.0.z
Technician, Analytics, • Maximo Project Ohio cont.
Configuration
• E-sig in workflow
• Plant visualization

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing
decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,
16 and timing of any future features or functionality described for our products remains at our sole discretion.
 Platform Currency Updates
• GDPR
• The GDPR (General Data Protection Regulation)
seeks to create a harmonized data protection law
framework across the EU and aims to give citizens
back the control of their personal data, whilst
imposing strict rules on those hosting and
'processing' this data, anywhere in the world.

• Supporting Program updates

• WAS
• DB2
• Cognos 11 (bundled)
• BIRT 4.6

• SAP ERP Adapter

• Support for S/4HANA

• US Federal Government Requirements

• Common Access Card (CAC) for Federal clients
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 Modernizing the Maximo User Experience with Work Centers
Assess and complete daily tasks without opening multiple applications.

Simple: Redesigned Maximo Role-based: Work Centers are

components so that designed for a specific persona
interacting with the system incorporating their goals,
is as simple as possible. needs, and interests.

Smarter: Pulls information and

actions out of our existing app Data Driven: Information is filtered,
structure and makes them transformed and aggregated based on
relevant to users at the the needs of the current process.
moment they need them.

Responsive: Users have the Intuitive: Users can understand the

same experience no matter behavior of the work centers without
what device they use. the need for special training.
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 New Maximo
7.6.0.5 Work Centers
Release
Initial Offerings – a focus on Work Management and Analytics.

Work Supervision Work Technician Business Analyst

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 Work Supervisor

Enables supervisors to optimize the flow of their team's work.

Based on lean thinking concepts, the primary principles are to visualize work, optimize work in process, focus on flow, and
drive continuous improvement.

Phase 1 2017: Phase 2 2018:

• Approve work • List/Card toggles for large volume work
• Assign owners order processing
• Create and edit work orders, • Smarter ownership assignment
including planned materials, tasks, • Approve labor transactions
and labor • Simple work order querying
• View and upload attachments • Simple work center personalization
• Comment on work (work log) • Time reconciliation by Crew / Lead /
• Editable work order attributes Supervisor
• Change status • Proximity work assignment
• View historical work • Reporting work for team
• Streamlined and touch friendly UX • Creating planned tools
• Team calendar for work ownership
• Contextual data visualization incl work
order costs
• Stripped down version of work
supervision for lead techs/crew leads
Notifications
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is
20 intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is
not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract.
•
The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
 Work Execution

One central location from where a Technician can view, update, and complete assignments.

Encourages a Technician to update Maximo at the asset so that he enters complete data rather than what he remembers at
the end of the day.

Phase 1 2017: Phase 2 2018:

• Start/Stop Work • Failure reporting
• Report time and materials • Meter readings
• Filter work by scheduled start date • Create follow-up work/SRs
• Search and sort work orders • Quick access to asset/location
• Comment on work (work log) data
• View and upload attachments • Reporting asset downtime
• Change status • Reporting tools
• Fully responsive UX • Requesting materials
• Streamlined and Touch friendly UX • Notifications

21 Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and
it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information
about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
 Business Analyst Work Center opens new analytical insights
Focus on evaluating vast amounts of data from Maximo.

Data Set Designer

Watson Analytics

22 https://ibm.biz/BdrbrN
 Business Analyst Roadmap

Phase 1 2018 - Cognos Analytics Phase 2 2018 - Performance

• Provide eye-catching visualizations which guide • Tell me how I’m doing (KPIs) - Suggest actions
user in prioritizing his daily business actions for me to take (KP Actions)
• Embed Cognos dashboards in Work Centers
Dashboards • Tell me how much it is costing me to maintain
my assets - Functionality to calculate and store
• Streamline data analysis thru extended data set asset maintenance costs in total and by year
features
• Export content to Cognos Analytics • Provide a central location where I can Create,
share, manage, delete, optimize, test, preview
• Provide consistent, secured access to data content queries - Central Query Manager
• Auto application of site and org filter views
on exported Cognos data sets

23 Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing
decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,
and timing of any future features or functionality described for our products remains at our sole discretion.
 ServiceRequests
Service requests
Enable end-users to report issues and request services.

Phase 1 2017: Phase 2 2018:

• Allow end-users to quickly create more • SR Admin - create top level SR
accurate Service Requests much easier Categories / Sub-Categories add
than ever before. capability to further drive the
• Provide end-users a more convenient interaction and response planning
means to communicate with the person • SR Triage Persona
servicing the request. • Surface App actions - i.e. Check for
• No migration required, all data comes similar SRs.. Response Email / Text …
and goes into Maximo. Create WO… Send reminders.
• Works on both mobile devices and
desktop.
• Integrates with mobile device features
like email, phone and camera.
• Guided and simple way to create SRs
with configurable steps. In-app
notification whenever an SR has been
resolved/closed.

Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product
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direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or
functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our
sole discretion.
 Technical Foundation Enhancements

Building out navigation and security access for new Work Centers.

• New landing page for Work Centers

• New navigation between Start Centers
and Work Centers
• New security access for Work Centers

Security Setup Wiki:

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/
wiki/IBM%20Maximo%20Asset%20Management/page/Security%20Access
25 Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing
decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and
timing of any future features or functionality described for our products remains at our sole discretion.
 Inspection Form Builder and Inspection Execution

Defining, executing, reviewing and acting upon the results of an inspection.

Phase 1 2017:
• Form Definition: provide basic capabilities to
define the inspection forms
• Inspection Execution: support for execution of
unplanned inspections without a work order
• Review Results: review individual inspection
results
• Additional data types: meter readings and
attachments
• UX enhancements: stacked form view, form
preview, revisions
• Visualization and navigation between classic
Maximo and the new UX interfaces
• Integration with Maximo work order processing:
job plans, PMs, routes, condition monitoring, WO
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion.
Tracking
26
Information regarding potential future products is intended to outline our general product direction and it should not be relied on in
making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal
obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any
• Integration with Work Execution in the new UX
contract. The development, release, and timing of any future features or functionality described for our products remains at our sole
discretion.
 Inspection Roadmap

Phase 2 2018:

• New Form Definition Capabilities to:

• Form Settings
• Create dependencies between questions
and responses
• Support for Watson Visual Recognition

• New Conduct an Inspection features:

• Inspection routes, collect multiple
results

• Offline (quick sync) Inspections

27 Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.
 Future Enhancements for Maximo Work Centers
Second Phase – continuation of current work centers along with
new capabilities for configuration and personalization.

Configuration/Personalization - 2018

Phase 1 - Simple configuration/personalization including

• Change query of containers
• Move containers
• Add new containers
• Attribute selection on cards

Phase 2 - Enhanced Configuration

• Add new work centers
• Introduce IS/Add on support
• Configuration of how work execution presents work
incl pooled work, crews, lead tech etc
• Workflow/E-sig
• Offline (quick sync) support

28 Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.
 Future Enhancements for Maximo Work Centers
Second Phase – continuation of current work centers along with
new capabilities for supply chain.
Supply Chain - 2018 Focus on Inventory
Personas : Storeroom Manager(Clerk), Goods Receipt Specialist and
Functional Inspector.

Phase 1
• Bin Management - New app to create and manage Bins with
Storerooms
• Stock Out - Record when an item is not available for a reservation
at time of issue
• Storeroom Retirement - Retire existing storeroom to that is can no
longer be used

Phase 2
• Enhanced Receiving app - Create new app with header/ lines and
statuses
• Pick & Stage - Gather items from storeroom and/or direct orders
for a specific Work Order in a specific storeroom bin
• Configurable Re-Order - enable the client ability to configure
Reorder rules
Functional Receipt Inspection - new receipt inspection process for
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole

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discretion. Information regarding potential future products is intended to outline our general product direction and it
should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is
•
not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential
future products may not be incorporated into any contract. The development, release, and timing of any future features or
the functional characteristics of a rotating asset.
functionality described for our products remains at our sole discretion.
 Asset Management Marketplace and Developer Community
Providing access to Ecosystem value through an Improved Digital Experience.

1. Create an Asset Management view on the IBM

Marketplace for partner and IBM offerings
• Rich catalog of Asset Management offerings 1 Marketplace (App & Content Store)
• Filterable by industry, Maximo version, & app ratings
• Direct sales enabled via digital commerce & subscriber Industry
Integration
Reports
Adaptors to 3rd
engine Accelerators
party solutions
& Content

2. Deliver Tools & APIs to better enable the

Community
Licensing and Certification

development of new offerings, add-ons, and content 2 Development Toolkit

• New APIs and SDKs for different integration patterns and API Library Data Loader Workcenter Config
software languages
Javadocs Scripting SDK Packager / Installer
• Certification of apps & add-ons
3
3. Create a digital community around Maximo for
Developers Maximo
• Doc, APIs, & tutorials; Announcements & training for
new features & capabilities; Ideas & best practices WIoT Platform
• Thought leadership blogs, white papers
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 Maximo Asset Health Insights help drive improved asset strategies
Eliminate downtime and reduce maintenance cost by optimizing your asset’s health.

Enables reliability engineers and maintenance supervisors to gain

a deeper understanding of the health of their assets. The solution
provides the capabilities to model, map, monitor, and optimize
the health of your organization's business assets.

• Visibility into asset condition, from an asset lifecycle perspective.

• Consolidates Asset data, historical and real-time, including data from
external data systems, weather data, etc.
• Advanced dashboard view enables proactive asset and maintenance
decisions.
• Enables Immediate action and/or provides engineers with rich set of
sensor and asset data to determine proper course of action.
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 Empowering your Workforce with Field Service Management

Completion of Work Planning of Work

Anywhere Scheduler/Scheduler Plus
• Technician receives work • Forecast and schedule work
orders in the field • Incorporate weather data
• Provides real-time status • Optimization of work via resource
updates to dispatcher and the leveling or capacity planning
back-office Maximo • Plan and schedule appointments
Asset
Management
Service
Provider
Mapping of Work Assignment of Work
Spatial/Anywhere/Plus Scheduler/Scheduler Plus
• Optimization of work route on • Optimize resource assignment
an Esri/Google/Bing map along based on geolocation, craft, skill,
with turn-by turn directions weather
displayed on a mobile device • Monitor work and adjust based on
• Incorporate real-time traffic real-time field progress
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 Maximo Service Provider

Improve Billing and Service Level management for more effective service delivery.

Suite of applications that manage customer agreements,

service delivery, customer billing, and supplier contracts.
Supports service as a business and meets the needs of clients
who manage assets and services for customers, as a business,
or clients who manage assets and services within an enterprise
and bills internally for those services.

• Provide more visibility to SLA Breaches and automation to bill

external labor or customer based on breached commitment.
• Provide customer with access to estimated bill for review and
approval through self-service app.
• Automation to streamline the project milestone billing process.
• Usability improvements that simplify billing and maintaining
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customer agreements
 Maximo Scheduler and Scheduler Plus

Ability to plan, schedule, dispatch and track all work.

Allows planners and schedulers to view upcoming work graphically,

compare the required resources against those available, and adjust
accordingly. Dispatchers can use maps to graphically monitor field
technicians, work in progress, and status. Field technicians can
receive work and provide real time status updates to the dispatcher.

• Embedded engine delivers objective based optimization models.

• Scenario based work planning.
• Graphical crew management capabilities.
• Optimized spatial scheduling for reduced crew windshield time.
• Ability to make customer appointments within a scheduled window.
• Managing large projects with dependencies across work orders and
tasks.
• Incorporate weather data into planning/scheduling and dispatching.
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 Maximo Anywhere
Improving the efficiency of the work management with mobility.

Broadening the scope of asset information provided to

the mobile user to enable sound decision making.

• Seamless connected and disconnected support

• Role and Task Based Applications ~ 15 Apps
• Perform work, asset and inventory process
• Works Across iOS, Android, Windows Tablet
• Camera / Barcode support
• QR Code / RFID support
• Voice to Text / E-Signature / Real Signature
• GPS Support
• Offline and Online Mapping
• Push Notification
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 Anywhere Apps

Work Inventory Asset Industry Solutions

Management Management Management
Work Execution Physical Count Asset Data Manager Work Exec for Calibration

Incident Reporter (O&G,

Inspection Issue & Returns Asset Audit HSE)
Work Exec for Complex
Assets (ACM/ Aviation)
Approval Transfer & Receiving
E Flight Log Book
(Aviation/ACM)
Service Request
Operator Rounds
(Nuclear)

Maximo Based Anywhere Administration Application

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 Enhancement Themes for Upcoming Anywhere Releases

Location Based Services and Application Enhancements Industry Solution Applications

Advanced Map Capabilities
 Crews & Crew Management  Clearance Field Tagging (Nuclear)
 Enhance map control - Google  Time Sheet Reporting  Permit Request (O&G, HSE)
 Modify work on a map  Request Material  Hazard Checklist (O&G, HSE)
 Query work, assets, locations, labor  Inspection Enhancements  CU In Progress Enhancements
based on device position.  Updates to current applications (Utilities)
 Redlining and mark ups.
 Linear Asset Management

Platform

 Simplified Build and Deploy  Configurability

 Data download modes  Performance Improvements
 OS Currency  Style and Usability Enhancements
 Accessibility  Serviceability

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and
37 may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features
or functionality described for our products remains at our sole discretion.
 Maximo Spatial Asset Management
Layer complex data to drive better decision making.

Utilizing the latest ESRI ArcGIS technology, Maximo

Spatial provides geospatial context for analyzing and
understanding work and assets.

• View assets on a map to analyze, interpret and visualize data to

understand thoroughly the relationships, trend and patterns for
better decision making.
• Reduce costs and increase efficiency by optimizing routes and
maintenance schedules based on location.

38
 Future Innovations
Drone
Inspections

Blockchain

Wearables
for Safety
Insights
Cognitive
Analytics

39
Notice: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing
decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release,
and timing of any future features or functionality described for our products remains at our sole discretion.
Questions?

40
 Participants are using the
Blockchain – Maximo Asset Registry Registry client to collaborate;
or leveraging integrating it to
Use Case Example their existing systems.
Current Scenario Asset Registry Scenario

Business Problem Asset Registry Benefits

•Very difficult to manage the complex relationships between •Information is available and process is enforced for everyone with rights
multiple vendors who supply and maintain the aircraft •Accessible, unchangeable ledger of past events
•Exacting requirements on who can do what as part of the •Best Practices created over years in Maximo can be leveraged by everyone
process without violating Lockheed protocols
•Stringent requirements to obtain/prove compliance along •Relevant information is brought into Maximo; everything else is stored in
multiple workstreams the Registry

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 Asset Based Augmented Reality
Increasing Safety, Efficiency and Productivity of Field Technician through AR + Maximo/MAHI + Watson

AR Vision for Maximo

 Extend Maximo Field Service capability with AR, IoT and Watson
Source: Introduction to Augmented Reality
 Demonstrate Thought Leadership for Maximo

Client Value Proposition

 Productivity Gains using Hands Free Maintenance
 Reduced Errors and Response Times using Remote Expert Advice
 Improved Safety and Compliance using Contextual Overlay of Information
 Faster and Real Time Training based on Simulation

Partner with DAQRI - Leader in Industrial AR

• Focused on Innovation with a large Patent portfolio for Industrial AR
• Industrial Client Base - O&G, Utilities, CPG, Manufacturing, Government, Construction
• DAQRI Smart Helmet
 Ruggedized device with Safety Certifications for Industrial Use
 Thermal Imaging, Depth Sensor, Wide Angle Camera with Powerful Processor
42
42
Cognitive Asset Inspection Assistant using Watson and Maximo

Emerging Trends in Asset Inspection – Generating Unstructured Data

Architecture Process
43
 Watson Failure Advisor – Machine Learning Solution with Maximo
What information do we always Watson Analytics can identify We have integrated Watson
have on a Work Order? – The Work hidden problems with structured Conversation with Maximo and
Order Short Description data, Watson Conversation trained it on international standard
provides the capability to use ISO14224 data to be able to identify
machine learning techniques to problem codes from a WO
train to interpret unstructured data description
in a short description
Petroleum, petrochemical and natural
gas industries -- Collection and
exchange of reliability and maintenance
data for equipment

We have built a training Watson Conversation provides a We have extended this work to be
environment to allow the customer confidence level with its results able to identify failure class and
to train with their own data. These this can be used in conjunction component
can be bulk loaded or trained with its Bot capability to interact
incrementally by an Engineer with a user to clarify problem
records

44
 Maximo Safety Insights - Overview screen
The goal of Maximo Safety Insights is to help customers manage risks associated with both process and occupational
health and safety. Insight on these risks may come through information held in Maximo safety related applications or
directly from devices by supporting Internet of Things connectivity with the IBM Watson Cloud Platform.

Weather data for

dynamic risk

Overall safety
related KPIs

Process safety
status by location
Worker safety
status coming
from wearables
45
 IBM commits to GDPR Readiness

IBM currently complies with privacy laws around the world. IBM is also preparing to comply with the European
Union’s new General Data Protection Regulation (GDPR) which will go into effect in May 2018. IBM has
established a global project to prepare for GDPR, both for our internal processes and for our commercial
offerings. IBM recognises that our customers will rely on IBM’s offerings and technical assistance to achieve
GDPR compliance within their own organisations and IBM is well-positioned to meet this critical need.

As part of its GDPR project, IBM is enhancing its ongoing commitment to privacy by design. IBM is working to
embed data protection principles even more deeply into its business processes, with the objective that
technical and organisational security measures limit, by default, the amount and use of personal data to what
is specifically required. This work will also strengthen controls already in place to limit access to personal
data, including with respect to mobile applications that rely on sensible default settings to prevent personal
data from being inadvertently shared with others.

https://www.ibm.com/analytics/us/en/technology/general-data-protection-regulation/
46
 Free Online Training at Watson IoT Academy

https://www.iot-academy.info

47
 Maximo Social Media Information

Site Description Short URL

Wiki Detailed repository of technical information, including customization code examples http://ibm.co/YNOgjG

Blogs Short articles on new product features, hot topics and technical hints/tips http://ibm.co/GGGyzu
IBM Big Data and Analytics Hub http://www.ibmbigdatahub.com/
User Forum Ask, review and respond to questions on best practices, configuration and http://ibm.co/Lq0sRf
functionality features
Open Development Collaboration location for IBM Development and clients http://ibm.co/16dzK7m

Maximo Asset Management Dynamic Network of over 800 Maximo clients, Business Partners and IBMers http://ibm.co/xN55sO
Group

Twitter IBM Watson IoT https://twitter.com/IBMIoT

IBM IoT Support https://twitter.com/IBMIoTSupport

IBM Asset and Facilities Management hashtags #Maximo #IBMeam #TRIRIGA #IBMIoT
Linkedin IBM Asset and Facilities Management https://ibm.biz/BdHTy8
https://ibm.biz/BdHTyb
IBM Watson IoT

48
 Maximo 7.6 Resources

• Maximo Info Center

• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/welcome.html

• Maximo 7.6 What’s New

• https://www.ibm.com/support/knowledgecenter/SSLKT6_7.6.0/com.ibm.mam.doc/overview/c_ctr_wn_mam_7.6.html

• System Requirements
• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Maxi
mo%20Asset%20Management%20system%20requirements

• Upgrade Resources
• https://www.ibm.com/support/docview.wss?uid=swg21266217

• Upgrade Frequently Asked Questions

• https://www.ibm.com/support/docview.wss?uid=swg21368150

• Upgrade Requirements/Compatibility Matrix

• https://www.ibm.com/support/docview.wss?uid=swg21440174
• ibm.biz/MaximoSupportPlatformMatrix

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 Maximo 7.6 Resources

•Maximo Scheduler Plus

• http://www-01.ibm.com/support/docview.wss?uid=swg24042791

•Maximo Asset Health Insights

• http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS216-
282
• Skytap Partner demo site
• https://cloud.skytap.com/templates/862993

•Maximo 7.6.0.8 Feature Pack

• http://www-01.ibm.com/support/docview.wss?uid=swg24043699

•Maximo Federated MBOs

• http://www-01.ibm.com/support/docview.wss?uid=swg21902325

Maximo 7.6 Overview

• https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20Maximo%20Asset%20Management/page/Home

50
 Technical Improvements to Maximo
Ongoing Feature Pack enhancements to improve configuration
options and access to latest technologies.
Configuration Integration Integrating to IBM services Security
Addition of new Formula engine Support for seamless integration of Maximo Support for Integration to IoT Enhancement to Maximo
inside Maximo that lets users Mbo's with external REST/JSON apis with Platform (leveraged in Asset Health Integration Security where
define excel like formula the new Federated Mbo's concept. Insights). Maximo Object Structures can
expressions and bind those to Any external REST/JSON api can be be secured using Maximo
Mbo attributes for quick Mbo encapsulated into a Federated Mbo with security artifacts like
customization. mere configuration. sigoptions and permissions
The library of out of the box These new Federated Mbo’s can then be and data restrictions.
formula functions can easily be used as part of any other Maximo artifacts -
extended by customers using Workflow, Integration, REST apis,
scripted functions. Conditions, Maximo UI etc.

Expanded scripting capability Introduced JSON mapping framework Support for Weather apis from
with addition of new scripted which can be leveraged to map any IBM's TWC platform.
customization points for external JSON data to Maximo Mbo’s and These Weather apis can be
Integration, Mbo's as well as Maximo Mbo’s to external json format consumed inside Maximo business
REST apis. using configuration. rules and UI.
Supported asynchronous JSON Provide out of the box formula
processing/Message tracking through JMS functions for Weather related
Queues. calculations using formulas.
51