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1-1-2010

Beyond the 'digital natives' debate: towards a more nuanced understanding

of students' technology experiences
Susan J. Bennett
University of Wollongong, [email protected]

Karl A. Maton
[email protected]

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Recommended Citation
Bennett, Susan J. and Maton, Karl A.: Beyond the 'digital natives' debate: towards a more nuanced
understanding of students' technology experiences 2010, 321-331.
https://ro.uow.edu.au/edupapers/1015

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 Beyond the ‘digital natives’ debate: Towards a more nuanced understanding of
students’ technology experiences

Sue Bennett, Faculty of Education, University of Wollongong

Karl Maton, Department of Sociology and Social Policy, Faulty of Arts, University of
Sydney

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[0] Abstract
The idea of ‘the digital natives’, a generation of tech-savvy young people immersed in
digital technologies for which current education systems cannot cater, has gained
widespread popularity on the basis of claims rather than evidence. Recent research
has shown flaws in the argument that there is an identifiable generation, or even a
single type of highly adept technology user. For educators, the diversity revealed by
these studies provides valuable insights into students’ experiences of technology
inside and outside formal education. While this body of work provides a preliminary
understanding, it also highlights subtleties and complexities that require further
investigation. It suggests, for example, that we must go beyond simple dichotomies
evident in the digital native debate to develop a more sophisticated understanding of
our students’ experiences of technology. Using a review of recent research findings as
a starting point, this paper identifies some key issues for educational researchers,
offers new ways of conceptualising key ideas using theoretical constructs from
Castells, Bourdieu and Bernstein, and makes a case for how we need to develop the
debate in order to advance our understanding.

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[1] Introduction

The idea that technology changes our lives profoundly is so ubiquitous in public
discourse that it has become almost cliché. Both within and without the academy
claims abound that technology is changing more rapidly than at any other time in
human history. Often such claims convey a sense of urgency, pressing us to keep up
with changes and raising concerns that some in our societies are being left behind.
Cartoons humorously depict the gap between young people who have grown up with
technology and an older generation for whom it appears to be a mystery or threat.
Utopian visions of a brave new world unlocked by technological changes that
promote greater equality and participation proliferate. What underpins all of these
conceptions of modern life is the idea that advances in technology are creating
societal changes which require new approaches and practices. Education, it is
claimed, is a key arena for radical change.

Claims about change are common in social science. One can find a surfeit of
‘singularities’, one-off events viewed as revolutionary. Beniger (1986) lists seventy-
five distinct names coined between 1950 and 1985 to describe such change.
Fundamental social change, for example, has been variously described as creating a
status society, service society, postindustrial society, postmodern society, knowledge
society, and so on. Similarly, generations of students have been regularly described as
fundamentally dissimilar - Babyboomers, Generation X, Generation Y, etc. - and are
ascribed different characteristics. Indeed, moral panics over ‘new’ students are a
recurrent phenomenon in education (Hickox & Moore, 1995). During the late
nineteenth century, for example, the expansion of formal state education was
accompanied by concerns over the entry of middle-class and female students (Lowe,
1987). Similarly, policy debates in higher education during the early 1960s focused
on the knowledge, interests and aptitudes of new, working-class students that
expansion was expected to bring into universities (Maton, 2004). Current debates over
the implications of technological change for education are similar in focusing another,
supposedly new kind of learner.

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The argument is that radical change in education is needed because our traditional
institutions do not meet the needs of a new generation of ‘tech-savvy’ learners. These
young people are said to be different to all generations that have gone before because
they think, behave and learn differently as a result of continuous, pervasive exposure
to modern technology. Various labels have been applied to these young people, but
the two most common are ‘digital natives’ (Prensky, 2001) and ‘the Net Generation’
(Tapscott, 1998). A key feature of the conception of young people as ‘digital natives’
is the apparently insurmountable gap between them and the less technologically
literate older generations. The argument made is that “The single biggest problem
facing education today is that our Digital Immigrant instructors, who speak an
outdated language (that of the pre-digital age), are struggling to teach a population
that speaks an entirely new language” (Prensky, 2001, p. 2).

This idea has excited a great deal of interest in the educational community and been
widely taken up by commentators and researchers (eg. Barnes, Marateo, & Pixy
Ferris, 2007; Downes, 2005; Toledo, 2007). Despite recent empirical evidence
undermining claims about profound age-related differences in technology use and
practices (eg., see other papers in this special issue), and moves by the original
authors to distance themselves from their original claims (eg. Prensky, 2009), the idea
put forward of a fundamental gap between the technologically skilled and unskilled
persists. The slightly modified version of the argument posits that there exists a
portion of the population who are highly adept technology users and that these people
are fundamentally different in their behaviours and preferences to those who are not
because of their use of technology (Dede, 2005; Oblinger, 2005). So while this
assertion no longer excludes older people with sufficient exposure to digital
technologies, there is still an assumption that younger people are naturally more tech
savvy. Thus, while it may be argued that some have moved on from simple
conceptions of an age-based divide, an undercurrent of technological determinism
persists in debates.

This paper sets aside the issue of generational differences, and focuses on claims
made about young people and their technology experiences, because it is these claims
that are driving the debate about educational change. There are varied views about
young people’s use of technology, ranging from expressions of grave concern about

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lack of socialisation and poor interaction skills, Internet addiction and cyberbullying
(eg. Cross et al, 2009), to idealisations of a new generation of highly motivated,
highly technologised learners (eg., Lorenzo et al, 2007). In short, there is a significant
lack of consensus over what effects digital technology is actually having on young
people. Here we adopt an agnostic position, asking instead what the research evidence
suggests and offering suggestions for how researchers might conceptualise the
problem in such a way as to advance understanding in this area. First, we examine
what current research suggests about young people’s use of technology.

[2] Research on access to technology

A longstanding focus of research has been the extent of young people’s access to
technology, because it is an obvious precursor to technology use. For example, in the
early days of computers in schools there was a significant focus on the level of
computer provision and technology infrastructure in schools (eg., CEO Forum, 1999).
Additionally, access to technology is relatively easy to measure and has therefore
been included in most surveys which aim to quantify aspects of young people’s
technology use.

Surveys of university students, for example, have found that access to some
technologies is almost universal. Very high proportions of students have access to
their own mobile phone and sole access to either a laptop or desktop computer (Oliver
& Goerke, 2007; Kennedy et al, 2009; Margaryan & Littlejohn, 2008). The same
studies show that access to other technologies is more mixed or, in the case of PDAs
and handheld computers, quite limited. The key reasons for the lesser popularity of
these devices, as explained by students in focus group interviews, have been their
high cost and lack of distinct advantage over technologies that students already use
(Salaway & Caruso, 2008). This is understandable given that young people are
sensitive to cost and often opt for less expensive alternatives, such as sending text
messages rather than making telephone calls. Some longitudinal surveys have been
useful in detecting changes in access patterns (eg., the ongoing ECAR study of
undergraduate students and information technology). These show that some
technologies become more popular, while others decline. Obvious recent examples

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are the increase in laptop computer ownership and broadband access amongst
students, with a decline in dial-up internet use (Salaway & Caruso, 2008). Such
changes, enabled by lower costs to consumers, mirror changes in the general
population in many developed countries.

While this information provides useful data about the array of technological devices
available to young people, qualitative research highlights some of the difficulties with
interpreting measures of access to technology. Studies of school-aged children in
particular have highlighted differences in the ways home access to technology is
determined according to the location of the computer, rules about access and the value
placed on technology as an educational or recreational device (Downes, 1998;
Kerawalla & Crook, 2001). In some households, one or more parents may be
observed using the computer as a work tool, modelling particular types of use to
children in the household or involving children in a home-based business (Thrupp,
2008). In other households technology use may be directed toward particular
activities or restricted in the belief that overuse may be harmful or that there is a risk
of the computer being damaged (eg., Hargittai & Hinnant, 2008). Differences in
access in different locations can further complicate the issue. For example, a study of
primary school children in Australia showed that despite very low access to
technology outside of school (as low as 5% in some classes), students at one
disadvantaged school had high levels of access to computers at school for both
academic and non-academic purposes (Campbell, 2006). Other studies, however, have
shown that school use does not always mitigate low access at home (Facer & Furlong,
2001). These studies demonstrate that “access is a far more complex issue than mere
provision of facilities” (Furlong et al., 2000, p. 94) because the availability of a
computer does not necessarily mean genuine access.

It is difficult to compare the findings about access between school aged children and
university students on the basis of the data currently available and differences in the
ways the research has been constructed. Studies of school-aged children have
typically been more careful in distinguishing between access in different contexts
(namely home and school) and have explored what that access means in practice. Less
is known about technology access in the different contexts in which young adults
engage (eg. Committee of Inquiry into the Changing Learner Experience, 2009). It

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may be that some of the complexities of access are resolved as young people grow up,
become more independent and have more freedom in their access to technology as
they reach university. It may also be that university students tend to come from higher
socio-economic backgrounds and therefore experience fewer difficulties in accessing
technologies. The tentative nature of these suggestions reflects current gaps in our
understanding.

What these studies suggest is that young people grow up with different histories of
access to technology and therefore different opportunities. This leads to the
conclusion that measures of access tell only part of the story and that it may be more
important to understand the nature of the technology-based activities in which young
people engage. Some progress has been made towards addressing these questions by
studies that seek to investigate the extent to different types of technology-based
activities.

[3] Research on technology-based activities

In asking questions concentrated more on activities than access, researchers have tried
to move the focus away from particular technologies and more towards the types of
activities those technologies support, such as communication, information access, and
content creation, often including both academic and everyday activities (eg. Kennedy
et al, 2009; plus other papers in this special issue). Key challenges in the development
of surveys include determining how fine-grained items should be (for example,
deciding whether it is important to distinguish between communication by email and
instant messaging) and ensuring that the language used results in a valid item when
technical terms are not commonly used in ordinary parlance (for example, explaining
terms like ‘social networking’ or ‘microblogging’ using the names of common tools).
Large scale surveys investigating the frequency of technology-based activities are
often complemented by interviews which seek to discover the reasons underlying
patterns in the data (eg. Kennedy et al. 2009; Salaway & Caruso, 2008).

A common finding amongst the various studies is that some activities are undertaken
frequently by a majority of respondents. This is particularly so for accessing

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information and communicating via the Internet and mobile technologies (eg.
Kennedy et al. 2009; Salaway & Caruso, 2008). Other technology-based activities are
undertaken by fewer respondents and/or less frequently. For example, content
creation activities as measured by items such as creating text, graphics, audio or video
are consistently lower than might be anticipated given many claims about what young
people are doing with technology. In fact, with the exception of social networking,
most activities associated with Web 2.0 are engaged in by a minority of respondents
on key large scale surveys (eg. Kennedy et al., 2009; Salaway & Caruso, 2008; Jones
et al, in press). Interview data from one study revealed that many students were
unsure what some Web 2.0 tools, such as blogs and wikis, were (Kennedy et al.,
2009). Such findings run counter to claims made about the creativity of this new
generation, such as:
Constantly connected to information and each other, students don’t just
consume information. They create – and re-create – it. With a do-it-
yourself, open source approach to material, students often take existing
material, add their own touches, and republish it. Bypassing traditional
authority channels, self-publishing – in print, image, video, or audio – is
common.” (Lorenzo et al, 2007; p. 2)

Surveys of young adults also suggest that game playing, another activity commonly
associated with young people’s technology use and preferences (Prensky, 2001), is
also lower than might be expected (Kennedy et al., 2009). Such findings appear at
odds with some studies indicating high levels of game playing amongst children and
teenagers (eg. Downes, 2002; Kent & Facer, 2004), but may suggest that time and
motivation for computer or console based game play may decline at later life stages
when young people have both more freedom from home and more responsibilities
involving work and education. Some studies of children and teenagers suggest that
specialisation in particular types of technology-based activities may develop at an
early age. For example, Thrupp (2008) identified ‘gamers’, a group highly engaged in
computer game playing, as a particular sub-group in her study of primary school
children’s technology-based activities. These children could be differentiated from
others in the study who played games some of the time, but demonstrated different
specialisations or interests both on and off the computer. Green and Hannon (2007)

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suggested different user types with their own particular expertise: ‘digital pioneers’,
‘creative producers’, ‘everyday communicators’ and ‘information gatherers’.

Importantly, it is these studies of technology-based activities, rather than those

measuring access, that have begun to highlight significant variations across age,
gender and socio-economic status (eg., Livingstone & Helsper, 2007; Selwyn, 2008).
These appear more pronounced in studies of school-aged children than in university
students, which might be explained by schools encompassing a broader population
than universities. Put simply, university student populations are not representative of
the broader population; for example, they are skewed towards higher socio-economic
sections of the community (Bradley et al., 2008).

In essence what these research findings suggest is that while there are some very
common technology-based activities engaged in frequently by a majority of
respondents, beyond this subset frequency of use and extent of use within these
populations of young people is highly varied. There are some who engage in a wide
range of technology-based activities, including content creation and self-publishing, at
high frequencies, while there are significant numbers amongst the same sample who
never participate in those activities. In addition there are a spread of moderate users.
Qualitative research provides some insights into the choices young people make about
technology, suggesting that technology is used for particular, highly contextualised
purposes and chosen for its value, its suitability for the purpose, and the nature of the
interactions offered. A further suggestion from the findings is that the activities
engaged in may be significantly influenced by both the life stage of the young person
and the interests s/he wishes to pursue.

It is clear from this recent research that there is significant variation in the ways in
which young people use technology, suggesting that rather than being a homogenous
generation, there is a diversity of interests, motivations and needs. So while some
young people might be regarded as ‘digital natives’, these are by no means
characteristics shared by all young people simply because of their exposure to digital
technologies. Although progress has been made in investigating this phenomenon,
there are significant gaps in our understanding. More research is needed into what
young people choose to do with technology and why, what it is they value and what

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they do not, according to the contexts in which they engage. Having reviewed some
of the recent research evidence about young people’s technology use, we now turn
our attention back to education and consider the key issues for educational
researchers.

[4] Key issues for educational researchers

The lack of evidence for the existence of an entire generation of digital natives
seriously undermines arguments made for radical change to education because of a
disjuncture between the needs of young people and their educational institutions. This
is not to say education should not change at all, merely that the basis of the argument
as it is currently made is fundamentally flawed. This does not mean that we cannot
learn more about our students and consider what use we might put this new
knowledge to. Indeed, a valuable outcome of the current research agenda has been to
demonstrate just how diverse learners of all ages are in their technology experiences.
Coming to understand what this means raises a series of inter-related issues about the
nature of education and its role in young people’s lives.

First, we can consider what these findings mean to the goal of integrating popular new
technologies to support learning. The advent of new technology always raises
questions and claims about how it can be used effectively in education. In turn, these
raise questions of the extent to which skills, interests and values developed in
everyday technology-based activities can be transferred to academic contexts. Current
research suggests that this is likely to be highly variable and that students may not be
as skilled with technology as often assumed, particularly with advanced activities
(Kennedy et al, 2009; Salaway & Caruso, 2007; Singh, Mallan & Giardina, 2008).
The conclusion is that the familiar issues of equity and student training still need to be
considered.

A more subtle point is that everyday technology-based activities may not prepare
students well for academic practices. For example, general information-seeking
strategies may have limited application to tasks requiring synthesis and critical
evaluation (Jenkins, 2006). For example, writing a blog while travelling abroad may
not equip students with the skills they need to use the same technology to develop a
reflective journal as part of their studies - the nature of the tasks and the forms taken

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by the knowledge being constructed are different. Additionally, norms and values
may not transfer from everyday situations to academic tasks. For example, while
comments from others may be valued within communities of interest (for example, a
forum devoted to mountain bike riding), information from peers may be ascribed
lesser value in an academic context in which students do not trust their classmates to
be right (see examples from Web 2.0 implementations in Kennedy et al, 2009; Clark
et al, 2008).

Of course, many of these issues would become irrelevant if education became more
like everyday life; i.e. if formal learning became more like informal learning. Indeed,
this is often prescribed as the solution (Prensky, 2001; Tapscott, 1998). Much of this
discussion de-privileges education, teachers and knowledge, while valorising the
attributes of the tech-savvy student. This student is held to feel disengaged and
disenfranchised while education is cast as unchanged, unchanging and unchangeable
(Bayne & Ross, 2007). Such characterisations serve us all poorly. Not only do they
fail to acknowledge the ways in which formal education does change, but they
devalue it to such an extent that it is difficult to comprehend what it could offer. It is
to discount wholly the notion that formal education can and does provide an important
complement to informal learning (Facer et al, 2001; Jenkins, 2006).

A more promising approach is to consider formal educational contexts and everyday

contexts as being different, comprising of different activities with different purposes
and outcomes, without necessarily privileging one over the other. We also need to
move beyond a simple dichotomy between ‘everyday’ and ‘education’. In reality,
young people engage in a wide range of different contexts, many of which entail
learning in more or less formalised ways, and even within educational institutions
there exists an array of learning settings. The most useful stance therefore is to strive
to understand what knowledge and assumptions students bring to academic contexts
from other aspects of their lives, and what that means to teaching and learning. To do
so we need more sophisticated ways of conceptualising research that will also enable
us to move beyond description and towards explanation. The next section will discuss
concepts from the sociology of education and knowledge which offer possible means
for accomplishing this move forward.

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[5] Conceptualising the issues

Castells’s (2001) notion of ‘networked individualism’ provides a useful starting point

for how we might build a conceptual framework for further investigating young
people’s technology experiences. Castells proposes that the Internet provides material
support for a “new pattern of sociability based on individualism” (Castells, 2001,
p.130) which connects people not only through traditional family and local
community networks, but also through geographically dispersed social networks
connected by computer communications. In this vision of the modern world these new
societal structures enable people to engage in “multiple, partial communities as they
deal with shifting, amorphous networks of kin, neighbours, friends, workmates and
organisational ties” (Wellman, 2002, p. 2). In this conceptualisation, each person
navigates his or her own personal network, involvement in networks varies from
person to person, people sometimes take on specialised roles in different networks,
and loose networks of interest with weak ties evolve and devolve. As such our focus
becomes the networked individual and his or her experience of the world via these
networks. In terms of young people’s technology use, the focus is placed on the
individual and on how they experience the different contexts in their networks
through the technologies they use. At the very least, such a conception alerts us to the
variegated and shifting nature of the many contexts in which young people engage
during the course of their daily lives. The next step is thus to develop a
conceptualising these different contexts in ways that move us beyond such reductive
dichotomies as ‘everyday’ and ‘educational’.

Bourdieu’s interconnected concepts of ‘field’, ‘capital’ and ‘habitus’ provides one

means of analysing the varied contexts in which people operate in their networks
(Bourdieu & Wacquant 1992). According to Bourdieu (1990), actors occupy a variety
of social fields of practice, each with its own unwritten ‘rules of the game’ or ways of
working and acting that structure these different contexts. For Bourdieu practices are
shaped by: actors’ ‘habituses’ (or dispositions structured by experiences); their
‘capital’ (the status and resources they possess and thus their position in the
hierarchies of any particular context); and the state of play in struggles for status in
the ‘fields’ or contexts they occupy (Lingard & Christie, 2003; Maton, 2005). ‘Field’
conceptualises social contexts in terms of their degree of relative autonomy from

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other contexts (e.g. whether the dominant ways of acting, values and interests are
specific to the context or drawn from other fields), and relations between actors in
terms of status hierarchies (e.g. whether actors are considered expert authorities or
marginal participants). ‘Capital’ conceptualises the basis of these positions in terms of
what is at stake in struggles for status and resources; i.e. what underpins authority,
what is valued, what actors gain from their participation, etc. ‘Habitus’ conceptualises
the embodied dispositions that actors carry across the varied contexts of their daily
lives, drawing attention to such issues as social and educational backgrounds, how
actors come to be involved in particular practices, and how they learn their practices.
Drawing on this approach places the technology practices of young adults at the
centre of the various and varied, relatively autonomous social worlds in which they
are situated. Using Bourdieu’s ‘field’ theory would thus reveal the different structures
and practices associated with different educational contexts and different everyday
contexts, enabling them to be viewed both less homogeneously and less
dichotomously. This enables a more nuanced understanding than previous
conceptualisations which have drawn a sharp distinction between the everyday world
and education, without acknowledging that there are many and varied contexts in
which young people engage with technology1.

Using only Bourdieu’s approach, however, would focus more on the social
dimensions of practices than the forms of knowledge produced. As recent critiques
argue, Bourdieu’s concepts are useful for analysing the nature of contexts, but not the
nature of the knowledge and practices actors engage with in those contexts (Maton,
2003, 2005; Moore, 2007). The work of Bernstein offers a theory of the forms taken
by knowledge. For example, Bernstein’s concepts conceptualise important differences
between knowledge gained through informal everyday contexts and knowledge
developed in formal educational contexts. ‘Horizontal discourse’ or everyday
knowledge is more “contextually specific and ‘context dependent’, embedded in on-
going practices... and directed towards specific immediate goals, highly relevant to
the acquirer in the context of his/her life” (Bernstein, 1999, p. 161). Usually acquired
in social relations with a strong affective loading, such as the family and peer group,
the knowledge gained takes a segmented form, its meaning typically related to

1
See North, Synder and Bulfin (2008) for an example of how Bourdieu’s concepts can be applied to
young people’s technology use.

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specific contexts. As a result, what is learned in one context may bear little relation to
what is learned in another. As Bernstein puts it, “Learning how to tie up one’s shoes
bears no relation to how to use the lavatory correctly” (1999, p. 160).

In contrast, the meaning of ‘vertical discourse’ or educational knowledge is less

related to specific contexts but rather related to other knowledge and ‘takes the form
of a coherent, explicit, and systematically principled structure’ (1999, p.159). The
meaning of educational knowledge is given by its relations with other meanings rather
than its social context. Moreover, these meanings are related in particular ways for the
explicit purpose of formal education. For example, as Moss (2001) explains,
educational knowledge is:
always sequentially ordered. What is known now gains its significance
from what comes next, as well as what has gone before. In this sense
knowledge enacted at a particular moment in formal settings is never self-
contained, but always points both onward and back, creating strong
development trajectories.
In short, a defining characteristic of knowledge gained in a formal educational context
is that it is pedagogised knowledge. That is, it is knowledge that has been selected, re-
arranged into a particular sequence within a curriculum, and recontextualised within
specific contexts of teaching and learning (Singh, 2002). Such a conception
recognises the important role of the teacher, such as relating current learning activities
to what students have already learned and what they will learn in the future.

Educational knowledge is thus not simply the same as everyday knowledge but
located in an educational context: it has a different form2. Moreover, not all
educational knowledge has the same form. Bernstein goes further to conceptualise
the different forms taken by knowledge in terms of different ‘knowledge structures’.
This highlights, as a growing range of studies are showing, that the forms taken by
knowledges in different disciplines are different, as are their structures of curriculum,
pedagogy and assessment, in ways that cannot simply dismissed or wished away
(Christie & Martin 2007; Maton & Moore 2010). Where Bourdieu’s approach enables
2
This distinction between everyday and educational knowledge is not based on a dichotomy between
inside and outside formal education. Bernstein’s notion focuses not on the location of the context but
on the structure of the knowledge and practices themselves. So it is possible for a context outside
school to exhibit a ‘vertical’ structure.

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differences between contexts to be systematically theorised in a less simplistic way,
Bernstein’s concepts thereby enable differences between the knowledges and
practices of these contexts to be understood in a less dichotomous and homogenising
manner.

It is insufficient to simply state that the lives of young people involve multiple,
complex and overlapping social universes; to understand the role technology plays
one needs to be able to theorise those universes and the varied forms of knowledge
and practices they involve. Using these concepts as a theoretical lens through which
to conceptualise the social practices and the forms of knowledge in the different
contexts in which a person engages provides a further basis for conducting research
into young people’s technology experiences. They provide an entrée into the complex
worlds people inhabit and suggest a means by which we can build a more
sophisticated understanding of current phenomena. They may provide insights into
why technologies are useful in representing knowledge, learning and interacting
differently in different contexts, everyday and academic, and across disciplines. It is
these insights that may provide a better basis for predicting which ‘everyday’
technology-supported activities have most relevance for which forms of formal
education, when, where, how and for which students.

We are not arguing that these are the only possible research approaches or questions,
merely that they are suggested by the trajectory of the current findings of research. A
wide range of studies from other perspectives may be valid, and there are likely to
continue to be multiple ways of conceptualising and investigating this research area.
However, as we shall now argue, this research will only be able to advance
knowledge if the nature of the debate over ‘digital natives’ itself advances.

[6] Advancing the debate over ‘digital natives’

In addition to the need for more research evidence as an empirical base for
discussions about young people’s technology experiences, the tenor of the debate
needs to change. Elsewhere we have argued that much of the discussion about digital
natives has taken the form of an ‘academic moral panic’, in which dramatic language

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proclaiming profound change and a series of strongly bounded divides close down
genuine debate (Bennett et al, 2008). Two other concepts are useful in characterising
why the current discussion has been resistant to the intellectual rigour it requires and
deserves: ‘historical amnesia’ and the ‘certainly-complacency spiral’.

A key feature of the debate so far is ‘historical amnesia’ (Maton, forthcoming).

Declarations of fundamental change obscure if not explicitly deny past precedents for
contemporary change. Such arguments proclaim a rupture or radical break with the
past, rendering the field unable to address the very claim upon which the phenomenon
is based, namely social and intellectual change (eg. Prensky, 2001; Tapscott, 1998).
Such sentiments betray amnesia about the history of education. They are the same as
claims made, for example, in the late 1950s and early 1960s about a generation of
students immersed in new forms of commercial culture, such as television and
popular music. Schools and the everyday lives of young people were held to be
radically different and “the children have to live with a foot in both these worlds”
(National Union of Teachers, 1960, p.26). Such precedents are, however, erased in the
digital natives debate, accentuating the apparent ‘newness’ of the current situation.3
Erasing the past in this way renders social and intellectual change an ‘article of faith’
rather than an ‘object of inquiry’ (Moore & Maton, 2001). The past becomes a
‘foreign country’ and the young and old are considered to inhabit different worlds.
Given the research evidence to the contrary and the illogic of such a position, it is
futile to continue with these kinds of arguments.

This thinking also prevents us from discriminating between genuinely new

phenomena and those which are extensions of existing interests and well-recognised
behaviours (Golding 2000). Something that has changed is the extent to which some
activities which were previously ephemeral are now made visible on a forum or social
networking site (see Dunkels (2006) idea of ‘surfacing’). Selwyn’s (2007) study
illustrates this phenomenon well by demonstrating how previously unobserved
behaviours, such as students complaining about teaching staff or asking each other
about assignments, are made manifest when recorded on Facebook. Despite the use of
3
There is, however, a new twist on the familiar idea of the ‘generation gap’. In earlier debates young
people’s engagement with popular culture was considered intrinsically damaging. By contrast, in the
digital native argument young people’s technology use is considered intrinsically good and it is the
older generation that must ‘catch up’.

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a new medium, these are clearly not new phenomena, although their new visibility
might have implications for teachers and students. A more serious example is the way
that bullying has found new vehicles through the Internet and mobile phones. Many
bullying behaviours are variants on familiar interactions, so casting them as ‘entirely
new’ may be unnecessarily alarmist because current anti-bulling strategies may still
be effective or capable of adaptation. Equally though, understanding the implications
of new forms made possible by technology are important for extending current
strategies to appropriately address this evolving problem.

Another feature of the debate is what can be termed a ‘certainty-complacency spiral’

that enables the uncritical reproduction of the terms ‘digital native’ or ‘Net
generation’ in ways that both give them a credence they do not deserve and amplifies
their significance. The more certain authors are that digital natives exist, the less
likely they seem to be to question claims made about them by other authors. For
example, publications comprising unevidenced claims have often been routinely cited
as if they contained researched evidence. This complacent, uncritical acceptance of
the veracity of such claims in turn encourages further certainty, as the number of
publications adopting the term grows. Belief replaces considered debate, and echoing
commonsense perceptions of fundamental change and citations of similar claims
made by other authors substitute for research evidence. Each proclamation of the
existence and needs of ‘digital natives’ thereby iteratively amplifies and reinforces the
sense of certainty and encourages intellectual complacency. Rather than representing
bold conjectures to be tested, claims become unquestioningly repeated as if
established facts, restricting the possibility of open, rational debate. Intellectual
complacency over the veracity of claims (whether digital natives exist, whether they
take the form ascribed, and whether education needs changing in the ways called for)
is masked by the urgency and stridency with which calls for change are made. Indeed,
those who pause for thought or raise questions can be described as complacent in the
face of an impending crisis. Thus, intellectual complacency and sensationalist
declarations of an educational emergency - an academic moral panic - may go hand in
hand.

Couching this case in terms of fundamental change also privileges those making the
claims. To question the break is to be assigned to the other side, those people who

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cannot or will not see the break, those people who ‘don’t get it’ (Maton & Moore,
2000). We should emphasise we are in no way suggesting a conscious suppression of
scepticism, nor that everyone involved in the debate exemplifies this position. Rather
we are arguing that the way the debate has been constructed by some digital native
proponents is working against the advancement of knowledge in this area. If we really
want to understand young people’s technology experiences and what should happen
to education because of them, we need to move the debate on to be less self-interested
and more dispassionate.

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[7] Conclusion

Given the growing body of evidence that simultaneously refutes the simple notion of
the ‘digital native’ and highlights the complexities of young people’s technology
experiences, it is timely to reflect on the emerging research agenda. Clearly it will
continue to be important to measure access and activity through large scale surveys.
These provide general information about in patterns of engagement, trends over time,
and the broad characteristics of sub-groups as technology use changes and new
technologies emerge. By the same token, qualitative methods will continue to be
critical to acquiring in-depth insights into the basis for differences in access and
activity and what they mean in the lives of individuals. There is now an excellent
foundation for further research, but we suggest that this research would benefit from a
more theoretically informed basis. We suggested some ways of conceptualising these
research issues drawing on theories from the sociology of education and knowledge,
but this does not preclude other perspectives. We also argued that to move the debate
forward we must change its nature and engage with the important researchable issues,
rather than taking up opposing positions. It is, we have argued, time to move beyond
the ‘digital natives’ debate as it currently stands and towards a more sophisticated,
rational debate that can enable us to provide the education that young people deserve.

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