Prerna Resume
Prerna Resume
Prerna Resume
SUMMARY
An ambitious, task-driven aspiring professional with substantial knowledge of customer relationship management, Digital Marketing and operations management.
Capable of leveraging superior communication and interpersonal skills to interact with diverse individuals and groups at all organisational levels. Eager to learn
new skills and develop professionally.
WORK EXPERIENCE
Business Development Executive Intern New Delhi
Imarticus Learning Jan 2022 - Mar 2022
I trained & worked in the areas of:
Customer relationship management- Prospecting, referrals, and query resolution,
Successfully increased customer satisfaction scores by 10% by providing efficient and quality query resolutions.
Business Development- lead generation through channel partner /BTL activities.
Conducted extensive research to identify and assess potential collaboration opportunities, delivering a report of viable options.
Operations management- Generated payment links for manual payments.
Fostered relationships with students through personalized follow-up on fee installments to ensure timely payments and maximize revenue.
EDUCATION
Bachelor of Business Administration (BBA) Gurugram, Haryana
The NorthCap University Jun 2022
Dean’s List 2020 (Top 10%)
Completed the degree with Majors in Marketing
LEADERSHIP EXPERIENCE
Event Coordinator Gurugram, Haryana
Rotaract Club of The NorthCap University May 2020 - Jun 2022
Coordinated between different college Rotaract clubs to ensure the successful execution of events.
Successfully led a team of volunteers in planning and executing all aspects of the event.
Planned and executed events for the Rotaract club with a 100% success rate, on time and within budget.
INTERESTS
Mindfulness, Yoga, Volunteering and community involvement, Blog writing, Fiction Stories.