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Experian Credit Report - Dispute Guide - 2022

The document provides instructions for raising a dispute on your Experian Credit Report by either directly accessing the dispute page and entering your Unique Transaction ID or Experian Reference Number, or by logging into your Experian Credit Report account, selecting "Raise a Dispute" and filling out the dispute form. It explains that Experian's team will review disputes and notify you by email of any changes accepted or rejected based on information from financial institutions. The process allows requesting corrections to personal details, account information, or other inquiries on your credit report.

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184 views15 pages

Experian Credit Report - Dispute Guide - 2022

The document provides instructions for raising a dispute on your Experian Credit Report by either directly accessing the dispute page and entering your Unique Transaction ID or Experian Reference Number, or by logging into your Experian Credit Report account, selecting "Raise a Dispute" and filling out the dispute form. It explains that Experian's team will review disputes and notify you by email of any changes accepted or rejected based on information from financial institutions. The process allows requesting corrections to personal details, account information, or other inquiries on your credit report.

Uploaded by

gkp
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Guide to raise dispute for

your Experian Credit Report


Want to request a correction in your Experian Credit Report?
Here's how you can raise a dispute to request for a change in your personal details, financial information and
more on your Experian Credit Information Report, in just a few simple steps.
You can raise a dispute on your Experian Credit Report in two ways by:
Option A: Directly accessing the Dispute page here
Or
Option B: Logging into your Experian Credit Report account here
Option A: Directly accessing the Dispute page
Step 1
Once you click in the dispute page link you will be able to For ERN
view a form asking for your Unique Transaction ID (UTI) or You will find your ERN on the top right corner of the
Experian Reference Number (ERN). Experian Credit Report
For UTI
You can find your UTI, a globally unique identifier for your
individual transactions, in the email body sent by Experian
Credit View

Direct Dispute Link – Click here


Option A: Directly accessing the Dispute page
Step 2
• Select the relevant tab for which
you want to request a change in
information including Account
Details, Personal Details and Loan
Application Enquiry
Option A: Directly accessing the Dispute page
Step 3
• To raise a dispute against the
erroneous information in your
Account details, you can fill in the
correct details that need to be
changed in the editable column
next to the field
• You can follow the same steps to
request change in information in
your Personal and Loan
Application Enquiry details
Option A: Directly accessing the Dispute page
Step 4
• Once you fill in the information, a pop-up will appear for you to
confirm the details before final submission
• Now all you need to do is click on ‘Submit’ to complete the
dispute process and send it for Experian’s review
Option A: Directly accessing the Dispute page
Step 5
Once received, Experian's team looks into your dispute and coordinates with the Bank if required. In case the dispute is accepted or
rejected, you will be notified of the same on your registered email.

An email will also be sent to the registered email id with the dispute details and regular updates will be shared on registered email id
Frequently Asked Questions
Once you have submitted your dispute, for any additional queries regarding your Experian Credit Score or Report, you can visit the
Frequently Asked Questions tab.
Option B: Logging into your Experian Credit Report account
Step 1
• If you click on the Experian Credit Report
account option you will be able to view
a form
• To log in, you can simply enter your details
such as Full Name as per PAN card, Email
Address and Mobile Number. Once you have
entered your registered mobile number, you
will receive an OTP to log into your Experian
Credit Report profile

Experian Credit Report Login Page - Click Here


Option B: Logging into your Experian Credit Report account
Step 2
• Once you log in to your Experian Credit Profile, you will see an option called 'Dispute' on the top of your screen
• Select 'Raise A Dispute' under the drop down of this option and you will be redirected to the dispute page
Option B: Logging into your Experian Credit Report account
Step 3
• Select the relevant query type for which
you want to request a change in
information including Account Details,
Personal Details and Credit Enquiry from
the drop-down menu
Option B: Logging into your Experian Credit Report account
Step 4
• In case of request for a change in
Credit account Details - Select the
Account type, Name of the bank
and Account number from the
drop-down list
Option B: Logging into your Experian Credit Report account
Step 5
• Fill dispute form with detailed
information regarding your request
and add all supporting files as an
attachment
• Once done, you can submit the
submit the details for our review
• The same process can be followed
for other queries including
Personal Details and Credit Enquiry
Option B: Logging into your Experian Credit Report account
Step 6
Once received, Experian's team looks into your dispute and coordinates with the Bank if required. In case the dispute is accepted or
rejected, you will be notified of the same on your registered email address.

You can also check the status of your Dispute by clicking on the ‘Track Dispute’ option once you log in to your profile, as shown below.
Note:
• The data in the Experian Credit Report is based on the information present in Banks and Financial Institutions and therefore,
the concerned credit granting organisations own the data in your credit report.
• Experian is not authorised to change the data in credit report in any way without the written consent of the credit granting
organisation.
• Experian only communicates with the credit granting organisation on your behalf to correct errors in credit report.
• The final decision of updating the new values or information lies with your credit granting organisation.
• Post raising the dispute or sending the information to the [email protected], in case you have not received a
response from within 2 days, please write to [email protected]

www.experian.in

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