Submitted To

Mr.Rahul

Submitted By

Tourist Management

ACKNOWLEDGEMENT As with any project, the effort is widely collaborative, so I have many people to thank. This project itself is an acknowledgement to the inspiration, drive and technical assistance contributed to it by many individuals. This project would never have seen the light of day without help and guidance that I have received. First and foremost I am extremely grateful to my parents who have been source of inspiration for me during these days, without which I would not have been able to complete this project. I would like to express my gratitude to Col. DAYANAND (DIRECTOR) who is the strength and encouragement behind every student I acknowledge with thanks the support rendered by my Program Leader Mr. Rahul for providing me his valuable time, advice, suggestions. The project has been thoroughly edited and tested so I believe this project likely to be error-free.

Tourist Management

PREFACE
This project entitled Tourism Management System has been designed towards improving the Management of Tourist Information. As it is Known that, Tourism is travel for recreational, leisure or business purposes. The World Tourism Organization defines tourists as people who "travel to and stay in places outside their usual environment for more than twenty-four (24) hours and not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited".[The project has been developed to fulfill the requirements of the Tourists. This Project Report consists of various sections & .it covers all the phases of System development life cycle which include-Problem formulation -System Analysis -System Design- DFD, Flow Chart, ER Diagram etc. -Maintenance & Implementation phase.

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OBJECTIVE OF THE PROPOSED SYSTEM

OBJECTIVE:Objectives is one of the characteristics of a system. Objectives may be real or stated. The user must know the central objectives of the computer application in the analysis for a successful design and conversion. The analyst must work around such obstacles to identify the real objectives of the proposed change. Following are the objectives of the proposed system:1. Computerized version removes some of the basic limitations of the existing i.e. manual system. 2. There is uniqueness provided to customers so that there is no inaccuracy done on their behalf. This is provided through PNR. 3. Confirmation status can be efficiently known just by clicking Tourist status submenu on the form which acts as front end. 4. To handle the reservation of passenger in a computerized manner. 5. To handle the cancellation of tickets in a computerized way.

Tourist Management

6. To answer the user query automatically.

SCOPE:1. This software has been built in two highly popular software, on Turbo C++ and MS Office. This software provide GUI (Graphical User Interface) and DBMS. 2. This software can be used by small scale Tourist business people who need limited database along with facilities and ease. 3. This software will have its scope in efficient database handling as there will be no redundancy of data. 4. Error free database can result in better analysis of the business output 5. Computerized version will reduce the labour cost.

Tourist Management

Contents
Preface Objectives And Scope Of The Proposed System

Page no.

1. System Development Life Cycle (SDLC) 1.1 Defining a system.8 1.2 System life cycle.8 1.3 Need of SDLC in tourist management10 2. System Study 2.1 Project Definition12 2.2 Existing System of the Project12 2.3 Drawback of Existing System 13 3. System Analysis 3.1 Feasibility Study.15 3.2 Objective16 3.3 Types of Feasiblity Study..18 4. Software Requirement Specification & System Design 4.1 Hardware & Software Requirements.21 4.2 Requirement Analysis22 4.3 Software Requirement Specification22 4.4 System design Specification..24 4.5 Types of System Design.25 4.6 Data Flow Diagram25 4.7 Flowchart27 4.8 E-R Diagram..31 4.9 Logical Data Structure32 5. Maintenance34 6. Implementation..36 7. Limitation Of Software.37 8. Future Scope.38 9. Bibliography...39
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SYSTEM DEVELOPMENT LIFE CYCLE

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1. SYSTEM DEVELOPMENT LIFE CYCLE

1.1 Defining A System

Collections of components, which are interconnected, and work together to realize some objective, form a system. There are three major components in every system, namely input, processing and output.

INPUT

OUTPUT

Processing
1.2 Systems Life Cycle The sequencing of various activities required for developing and maintaining systems in an ordered form is referred as Systems Life Cycle. It helps in establishing a system project plan as it gives overall list of process and subprocesses required for developing any system. Here, the systems life cycle will be discussed with reference to the development of Employee Management System. Broadly, following are the different activities to be considered while defining the systems development cycle for the said project:

Tourist Management

SYSTEM DEVELOPMENT LIFE CYCLE

Management skills

Project identification and Project initiation and selection planning

Technical skills

Analysis

Conceptual

Logical design

Analytical skills

Physical design

Inter personal skills

Implementation

Maintenance

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1.3 Need of SDLC in tourism management Provide access to information form any where any time. Head office management and regional office management access to the proposal for status monitoring and tracking.

Manual report generation is less efficient and may cause inaccuracy in outputs.

Create a business management database/data warehouse that is useful to management , sales managers Besides real time online systems develops data mining application for strategic management of business.

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2. SYSTEM STUDY

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2.1 PROJECT DEFINITION Project definition stage determines whether or not the organisation a problem and whether or not problem can be solved by launching a new system. Thus, at this stage, the need for a new system is recognised. The basis for a new system is the recognition of a need for improving an information system or a procedure. This need leads to a preliminary survey or an initial investigation to determine whether an alternative system can solve the problem. 2.2 EXISTING SYSTEM OF THE PROJECT In the existing system the supervisor or clerk of the tourist management details based upon user manual. The reservation, updation and to handle all details. In this existing yearly. This system is very time consuming and less efficient . Supervisor manually update the customer details on the paper instead of computer. system we are not able to display all modification all of these

procedure done upon the manual work, which is a typical task

information of the customer details weekly, monthly, and

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2.3 DRAWBACKS OF THE EXISTING SYSTEM Following are the drawbacks of the existing system:- Manual system is an error prone system, this system is based upon the efficiency of the worker e.g. clerk, supervisor in the above case. Maintenance of the customer details is very tedious task, current data updation is not handy to deal with. Manual report generation is less efficient and may cause inaccuracy in outputs. At the time of submission of the reports monthly and yearly its very difficult to keep track of such a huge record set and manually searching it, compiling it and at the end

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3. SYSTEM ANALYSIS

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3. ANALYSIS Analysis is a detailed study of the various operation performed by a system and their relationships within and outside of the system. A key question is: what must be done to solve the problem? One aspect of analysis is defining the boundaries of the system and determining whether or not a candidate system should consider other related systems. During analysis, data are collected on the available files, decision points, and transactions handled by the present system. Data flow diagrams, interviews, on-site observations and questionnaires are examples. The interview is a commonly used tool in analysis. It requires special skills and sensitivity to the subjects being interviewed. Bias in data collection and interpretation can be a problem. Training, experience, and common sense are required for collection of the information needed to do the analysis. Once analysis is completed, the analyst has a firm understanding or what is to be done. The next step is to decide how the problem might be solved. Thus, in systems design, we move from the logical to the physical aspect of the life cycle. 3.1 FEASIBILITY STUDY Depending on the results of the initial investigation, the survey is expended to a more detailed study. A feasibility study is a system proposal according to its workability, impact on the organization,
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ability to meet user needs, and effective use of resources. It focuses on three major questions: 1. What are the users demonstrable needs and how does candidate system meets them? 2. What resources are available for given candidate system? Is the problem worth solving? 3. What are the likely impacts of the master MIS plan? Each of these questions must be answered carefully. They resolve around investigation and evaluation of the problem, identification and description of candidate systems, specification of performance and the cost of each system, and final selection of the best system. 3.2 Objective The objective of a feasibility study is not to solve the problem but to acquire a sense of its scope of its scope. During the study, the problem definition is crystallized and aspects of the problem to be included in the system are determined. Consequently, costs and benefits are estimated with greater accuracy at this stage. The result of the feasibility study is a formal proposal. This is simply a report-a formal document detailing the nature and scope of the proposed
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candidates system on

the organization? How well does it fit within the organizations

Tourist Management

solution. The proposal summarizes what is known and what is going to be done. It consists of the following sections:1. Statement of the problem- a carefully worded statement of the problem that led analysis. 2. Summary of findings and recommendations- a list of the major findings and recommendations of the study. It is ideal for the user who requires quick access to the results of the analysis of the system under study. Conclusions are stated, followed by a list of the recommendations and a justification for them. 3. Details of findingsan outline of the methods and procedures the

undertaken by the existing system followed by coverage of

objectives and procedures of the candidate system. Included are also discussions of output reports, file structures, and costs and benefits of the candidate system. 4. Recommendations and conclusionsproject schedules and target dates. After management reviews the proposal, it becomes a formal specific recommendation

regarding the candidate system, including personnel assignments,costs,

agreement that paves the way for actual design and implementation. This is a crucial decision point in the life cycle. Many projects die here, whereas
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the more promising ones continue through implementation. Changes in the proposal are made in writing. Depending on the complexity, size and cost of the project. It is simply common sense to verify changes before committing the project to design.

3.3 Types of feasibility study:

FEASIBILITY STUDY

Technical Feasibility

Economic Feasibility

Operational Feasibility

Legal Feasibility

Time Feasibility

1)

Technical feasibility:- is concerned

with

the availability of

hardware and software requirement for the development of the sys. These three issues addressed during this study:Q. Is the proposed technology proven and practical ? technology its ability or scope of solving the problem . Q. Does the firm posses the necessary technology its needs ? available. Ans. At this stage analyst has to see or identify the proposed

Ans. We have insured that the require technology is practical

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Tourist Management

Q. Is the software and hardware are available with the availability of technical expertise? Ans. It may be difficult to find the skill men power. 2. Economic feasibility:- is the major of cost of effectiveness of nothing but judging whether the possible benefit of solving problem is worth while or not. 3. Operational feasibility:- is all about problems that may arise during i) operations there are other issues related with operational feasibility. Information:- The system needs to provide adequate, timely, accurate and useful information. ii) Response time:- It needs to study the response time of the system in terms of throughput. Its should be fast enough to give the require output to the users. iii) Accuracy:- A software system must operate accurately it means that it should provide value to its users. 4. Legal feasibility:- the issues which are considered in legal feasibility might include copy write low, labour low, foreign trade etc. 5. Time feasibility:by the users. the main issues arises is that software system is possible to develop with in the time limit specified

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4. SOFTWARE REQUIREMENT & SYSTEM DESIGN

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4.1 HARDWARE & SOFTWARE REQUIREMENTS HARDWARE REQUIREMENTS:1) SYSTEM :- PENTIUM 3) CD WRITER 4) MONITOR :- 17 INCHES LG MONITOR 5) KEYBOARD :- 120 KEYS KEYBOARD 6) MOUSE :- 2 BUTTONS MOUSE WITH SCROLL BAR 7) PRINTER :- LASER PRINTER 8) 2.68 GHz FREQUENCY 9) 512 MB OF RAM 10) 80 GB HARDDISK SOFTWARE REQUIREMENTS:1) TURBO C++ ( Turbo C Plus Plus ) Version 3.0 2) WINDOWS XP ( OPERATING SYSTEM ) 3) MICROSOFT OFFICE 2007 ( MICROSOFT WORD ) 4) DOS Version 5.00 IV PROCESSOR

2) FLOPPY DRIVE 1.44 MB

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4.2 REQUIRREMENT ANALYSIS In this, requirements of the to be developed software are established. These are usually the services it will provide, its constraints and the goal of the software. 4.3 SOFTWARE REQUIREMENTS SPECIFICATION (SRS): System specification is a contract between the client and the software programmer. Software Requirement Specification is a set of complete and precisely stated property along with the constraints. A well design SRS establishes boundaries and solution of the system to develop a useful software. This document is to be two types of system requirements: Hardware Software

Rules for specifying software requirements: Apply and use an industry standard to ensure that standard formats are used to describe the requirement completeness and consistency must be maintained. Use standard models to specify the functional relationship and data between the system and data structure to express complete requirement. Limit the structure of each requirement and try to increase the ability to check for completeness. Each requirement should be verifiable and stated.

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Characteristics of a Software Requirement Specification: The entire requirement must be stated unambiguously. Every requirement stated has only one interpretation. It should be complete which means all the function and constraints should be included intended by the system user. The requirements should be realistic and achievable with the current technology . It must be verifiable and consistent.

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4.4 . SYSTEM DESIGN SPECIFICATION The most creative and challenging phase of the system life cycle is system design. The term design describes a final system and the process which it is developed. It refers to (analogous to the engineers blue prints) that will be applied by in the technical specification

implementing the candidate system. It also includes the construction of program testing. The key question here is: how should the problem be solved? The major steps in design are shown in figure shown below. The System Design Specification or Software Design Specification gives a complain understanding of the details of each component of the system. This also explains how the requirements of the system are implemented The SDS is developed in two stage process:1. In the first step the design specification generally describe the

overall architecture of the system at a higher level. 2. In the second step provides the technical details of low level design which will guide the implementer.

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Tourist Management

4.5 STEP OF SYSTEM DESIGN Requireme nts specificatio n

Architectu ral design Abstract specificati on Interfac e design Compone nt design Data structur e design Algorith m design

System Architectu re

Software Specificati on

Interface Specificati on

Component Specificati on

Data Structure Specificati on

Algorithm Specificati on

4.6 DATA FLOW DIAGRAM 1.ZERO-LEVEL DFD:

Place list

Reservatio n

Vehicle list

Reservatio n list

Tourist Tourist Manageme Manageme nt nt System System

Tourists Details

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Tourist Management

2. FIRST-LEVEL DFD:

2.1
Place.dat PLACE LIST TOURIST DETAILS

Reserve.dat

2.2
Vehicle.dat VEHICLE LIST TOURIST DETAILS

Reserve.dat

2.3
Place.dat

Vehicle.dat

RESERVATION LIST

TOURIST DETAILS

Reserve.dat

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4.7 FLOW CHART

START SPLASH PLACE LIST VEHICAL LIST RESERVATION LIST EXIT

IF CHOICE IS 1?

YES

DISPLA Y TITLE OF THE PROJEC T

NO YES

IF CHOICE IS 2?

ENTER THE PLACE LIST

NO

YES

IF CHOICE IS 3?
NO

ENTER THE VEHICLE LIST ENTER THE RESERVA -TION LIST

If CHOICE IS 4?
NO

YES

IF CHOICE IS 5?
NO

YES EXIT

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Enter the place name

If Confirm?

Display Place Display name place name

Display Display distance Display distance distance

If u want to delete or modify ? Y Display place name Display distance

STOP

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Enter the Vehicle Choice

If Confirm ? Y Display name of vehicle Display rate per kilometer

STOP

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You want to reservation Name,Age,Sex, Address, Place

If Seat is Vacant? Y Fare=RATE * DISTANCE

Print fare

Print seat

STOP

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4.8 ENTITY_RELATIONSHIP DIAGRAM

Name

Distance

Rate/km

Name

Place

Reservatio n

VEHICLE

TOURIST

Name

Place

Age

Sex

Addres s

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Tourist Management

4.9 LOGICAL DATA STRUCTURE In TOURIST MANAGEMENT SYSTEM project we use four types of files: Place.dat Vehicle.dat Reserve.dat Temp.dat

PLACE.DAT:Place.dat file contains the transaction of the place name and their records. If a tourist want to go any place first we will contain the place name in this file. This file also contain the distance of the places for calculating the fare charge for the tourist. VEHICLE.DAT:Vehicle.dat file contains the name of vehicle which are in our list like car, bus etc. According to vehicle rate per km is changeable, its depend on vehicle mode. RESERVE.DAT Reserve.dat file contains the records of tourist according to name, address, place, age and sex. In this file we can save the record of tourist and maintain the whole records about any tourist. TEMP.DAT Temp.dat file contains the garbage value or records of the classes i.e place, vehicle, reservation. All the deleted and extra records are automatically moving to this temporary fi

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MAINTENANCE

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5. MATNTENANCE Computers are always changing. There are bugs to fix, enhancement to add and optimization to make. So, changes have to be done in the older version to make it applicable for current use and of current version to cater the need of the future.

Maintenance can of the three types:

1. CORRECTIVE MAINTAINANCE 2. ADAPTIVE MAINTAINANCE 3. PERFECTIVE MAINTAINANCE Though efforts have been made to develop an error free system but no system is perfect, room for improvement is always there. Thus proper documentation for the system have been done so that it will be easy in future to handle any break down or any other types of system maintainance activity.

For systematic maintainance of the system,

a) Proper reporting has been done. b) Record keeping system has been developed so that any changes could be properly recorded. c) System flow and flow of events has been properly shown.

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IMPEMENTATION

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6. IMPLEMENTATION Implementation includes all these activity that takes place to convert from the old system to the new one. In the present case the system is replacing the existing manual system. Implementation of the system involves the following: TRAINING Training is provided to the user of the system and the operator because they are ones who will be dealing with the system. Training place a very important as even a technical elegant system fails due to poor quality of training the method of vendoring training differs from person to person. In case of operator training, the focus is to let them handle both entry procedures and vital data etc. In case of user training he is explained the fundamental operation of computer analog with the basic knowledge

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7. LIMITATION OF THE PROJECT

1.

One of the main limitation of this project is that it is developed using the

C++ platform, so it is difficult for a nave user (users who are not aware of the rules and regulations of a particular language) to understand and use it. For nave users to use it, it is very important that someone should teach them first which is a very difficult task. So, the simplest way to solve this problem is that the developer should prepare a list of instructions which shows the stepwise procedure of how to use this system.
2.

With this system we can store a limited records of vehicle, place and reservation, because of this the efficiency of this system decreases slowly and gradually.

3.

We can not stop the privacy of this system which directly affect the reliability of the system.

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8. FUTURE SCOPE OF THE PROJECT Our project will prove to be very efficient and economical in future. Simple to use. Easy to understand. May it will be adopted by the number of Travel companies because of the above mentioned features with uniqueness. We have kept a scope of up gradation that is to be done according to the changing environment technology and culture. Less time consuming and effective. User interface is so easy to understand, no job specialization, specification, special training and analysis is required. Any body can handle it with no efforts. In future we can use the concept of credits card for booking the reservation of the seats in our project. The project can be converted into an Online system. The facility for changing the login Password can be added.

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9. BIBLIOGRAPHY

Books: W.S.Javaderkar; Management Information System, Tata McGraw hill Publication, 2003, L.M.Prasad; Management Information System, Sultan Chand & Sons, 2009 Websites:
www.google.com www.scribd.com

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