Migrating and Installing Avaya Appliance

Virtualization Platform

Release 7.0
Issue 1
January 2016
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Canada, the warranty is provided to You by said Avaya Channel applicable license will be a Designated System License. The
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services in connection with the Hosted Service as described further thereto. “Designated Processor” means a single stand-alone
in your service description documents for the applicable Hosted computing device. “Server” means a Designated Processor that
Service. Contact Avaya or Avaya Channel Partner (as applicable) for hosts a software application to be accessed by multiple users.
more information. “Instance” means a single copy of the Software executing at a
particular time: (i) on one physical machine; or (ii) on one deployed
Hosted Service software virtual machine (“VM”) or similar deployment.
THE FOLLOWING APPLIES IF YOU PURCHASE A HOSTED License types
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FOR HOSTED SERVICES ARE AVAILABLE ON THE AVAYA each copy or an Instance of the Software only on a number of
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UNDER THE LINK “Avaya Terms of Use for Hosted Services” OR Avaya may require the Designated Processor(s) to be identified in
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SERVICE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON purpose.
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DOING SO (HEREINAFTER REFERRED TO INTERCHANGEABLY Software on multiple Designated Processors or one or more Servers,
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COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT Avaya, at its sole discretion, bases the pricing of its licenses and can
YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE be, without limitation, an agent, port or user, an e-mail or voice mail
account in the name of a person or corporate function (e.g., contain software (including open source software) distributed under
webmaster or helpdesk), or a directory entry in the administrative third party agreements (“Third Party Components”), which contain
database utilized by the Software that permits one user to interface terms regarding the rights to use certain portions of the Software
with the Software. Units may be linked to a specific, identified Server (“Third Party Terms”). As required, information regarding distributed
or an Instance of the Software. Linux OS source code (for those products that have distributed Linux
OS source code) and identifying the copyright holders of the Third
Database License (DL). End User may install and use each copy or Party Components and the Third Party Terms that apply is available
an Instance of the Software on one Server or on multiple Servers in the products, Documentation or on Avaya’s website at: https://
provided that each of the Servers on which the Software is installed
support.avaya.com/Copyright or such successor site as designated
communicates with no more than one Instance of the same
by Avaya. The open source software license terms provided as Third
database.
Party Terms are consistent with the license rights granted in these
CPU License (CP). End User may install and use each copy or Software License Terms, and may contain additional rights benefiting
Instance of the Software on a number of Servers up to the number You, such as modification and distribution of the open source
indicated in the order provided that the performance capacity of the software. The Third Party Terms shall take precedence over these
Server(s) does not exceed the performance capacity specified for the Software License Terms, solely with respect to the applicable Third
Software. End User may not re-install or operate the Software on Party Components to the extent that these Software License Terms
Server(s) with a larger performance capacity without Avaya’s prior impose greater restrictions on You than the applicable Third Party
consent and payment of an upgrade fee. Terms.
Named User License (NU). You may: (i) install and use each copy or The following applies if the H.264 (AVC) codec is distributed with the
Instance of the Software on a single Designated Processor or Server product. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
per authorized Named User (defined below); or (ii) install and use PORTFOLIO LICENSE FOR THE PERSONAL USE OF A
each copy or Instance of the Software on a Server so long as only CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE
authorized Named Users access and use the Software. “Named REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH
User”, means a user or device that has been expressly authorized by THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC
Avaya to access and use the Software. At Avaya’s sole discretion, a VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A
“Named User” may be, without limitation, designated by name, PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO
corporate function (e.g., webmaster or helpdesk), an e-mail or voice PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS
mail account in the name of a person or corporate function, or a GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.
directory entry in the administrative database utilized by the Software ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG
that permits one user to interface with the Software. LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM.
Shrinkwrap License (SR). You may install and use the Software in Service Provider
accordance with the terms and conditions of the applicable license THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S
agreements, such as “shrinkwrap” or “clickthrough” license HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT
accompanying or applicable to the Software (“Shrinkwrap License”). OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS
Heritage Nortel Software SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE
PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY
“Heritage Nortel Software” means the software that was acquired by FROM THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL
Avaya as part of its purchase of the Nortel Enterprise Solutions PARTNER’S HOSTING OF AVAYA PRODUCTS MUST BE
Business in December 2009. The Heritage Nortel Software is the AUTHORIZED IN WRITING BY AVAYA AND IF THOSE HOSTED
software contained within the list of Heritage Nortel Products located PRODUCTS USE OR EMBED CERTAIN THIRD PARTY
at https://support.avaya.com/LicenseInfo under the link “Heritage SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT
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Heritage Nortel Software, Avaya grants Customer a license to use REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE
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purpose specified in the Documentation, and solely as embedded in, SUPPLIER.
for execution on, or for communication with Avaya equipment.
Charges for Heritage Nortel Software may be based on extent of WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL
activation or use authorized as specified in an order or invoice. PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED
THE G.729 CODEC, H.264 CODEC, OR H.265 CODEC, THE
Copyright AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES
Except where expressly stated otherwise, no use should be made of THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY
materials on this site, the Documentation, Software, Hosted Service, AND ALL RELATED FEES AND/OR ROYALTIES. THE G.729
or hardware provided by Avaya. All content on this site, the CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE
documentation, Hosted Service, and the product provided by Avaya WWW.SIPRO.COM/CONTACT.HTML. THE H.264 (AVC) CODEC IS
including the selection, arrangement and design of the content is LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR
owned either by Avaya or its licensors and is protected by copyright THE PERSONAL USE OF A CONSUMER OR OTHER USES IN
and other intellectual property laws including the sui generis rights WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I)
relating to the protection of databases. You may not modify, copy, ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
reproduce, republish, upload, post, transmit or distribute in any way (“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS
any content, in whole or in part, including any code and software ENCODED BY A CONSUMER ENGAGED IN A PERSONAL
unless expressly authorized by Avaya. Unauthorized reproduction, ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
transmission, dissemination, storage, and or use without the express LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED
written consent of Avaya can be a criminal, as well as a civil offense OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL
under the applicable law. INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS
MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://
Virtualization WWW.MPEGLA.COM.
The following applies if the product is deployed on a virtual machine. Compliance with Laws
Each product has its own ordering code and license types. Note that
each Instance of a product must be separately licensed and ordered. Customer acknowledges and agrees that it is responsible for
For example, if the end user customer or Avaya Channel Partner complying with any applicable laws and regulations, including, but not
would like to install two Instances of the same type of products, then limited to laws and regulations related to call recording, data privacy,
two products of that type must be ordered. intellectual property, trade secret, fraud, and music performance
rights, in the country or territory where the Avaya product is used.
Third Party Components
“Third Party Components” mean certain software programs or
portions thereof included in the Software or Hosted Service may
Preventing Toll Fraud
“Toll Fraud” is the unauthorized use of your telecommunications
system by an unauthorized party (for example, a person who is not a
corporate employee, agent, subcontractor, or is not working on your
company's behalf). Be aware that there can be a risk of Toll Fraud
associated with your system and that, if Toll Fraud occurs, it can
result in substantial additional charges for your telecommunications
services.
Avaya Toll Fraud intervention
If You suspect that You are being victimized by Toll Fraud and You
need technical assistance or support, call Technical Service Center
Toll Fraud Intervention Hotline at +1-800-643-2353 for the United
States and Canada. For additional support telephone numbers, see
the Avaya Support website: https://support.avaya.com or such
successor site as designated by Avaya.
Security Vulnerabilities
Information about Avaya’s security support policies can be found in
the Security Policies and Support section of https://
support.avaya.com/security.
Suspected Avaya product security vulnerabilities are handled per the
Avaya Product Security Support Flow (https://
support.avaya.com/css/P8/documents/100161515).
Downloading Documentation
For the most current versions of Documentation, see the Avaya
Support website: https://support.avaya.com, or such successor site
as designated by Avaya.
Contact Avaya Support
See the Avaya Support website: https://support.avaya.com for
product or Hosted Service notices and articles, or to report a problem
with your Avaya product or Hosted Service. For a list of support
telephone numbers and contact addresses, go to the Avaya Support
website: https://support.avaya.com (or such successor site as
designated by Avaya), scroll to the bottom of the page, and select
Contact Avaya Support.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed in this
site, the Documentation, Hosted Service(s), and product(s) provided
by Avaya are the registered or unregistered Marks of Avaya, its
affiliates, or other third parties. Users are not permitted to use such
Marks without prior written consent from Avaya or such third party
which may own the Mark. Nothing contained in this site, the
Documentation, Hosted Service(s) and product(s) should be
construed as granting, by implication, estoppel, or otherwise, any
license or right in and to the Marks without the express written
permission of Avaya or the applicable third party.
Avaya is a registered trademark of Avaya Inc.
All non-Avaya trademarks are the property of their respective owners.
Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries.
 Contents

Chapter 1: Introduction............................................................................................................  7
Purpose.................................................................................................................................. 7
Intended audience................................................................................................................... 7
Related resources...................................................................................................................  7
Documentation.................................................................................................................. 7
Training............................................................................................................................  8
Viewing Avaya Mentor videos........................................................................................... 10
Support................................................................................................................................  10
Finding documents on the Avaya Support website.............................................................  10
Warranty............................................................................................................................... 11
Chapter 2: Network.................................................................................................................  12
Appliance Virtualization Platform networking............................................................................ 12
Appliance Virtualization Platform NIC ports.............................................................................. 13
Teaming NICs from CLI.........................................................................................................  16
NIC teaming modes............................................................................................................... 18
Setting the Ethernet port speed..............................................................................................  18
Chapter 3: Solution Deployment Manager and Appliance Virtualization Platform
overview................................................................................................................................... 20
Appliance Virtualization Platform overview............................................................................... 20
Solution Deployment Manager overview.................................................................................. 22
Solution Deployment Manager options....................................................................................  23
Solution Deployment Manager client.......................................................................................  23
Installing the Solution Deployment Manager client on your computer...................................  24
Accessing the Solution Deployment Manager client dashboard...........................................  27
Solution Deployment Manager client capabilities................................................................ 27
Solution Deployment Manager................................................................................................ 28
Chapter 4: Migration overview and considerations............................................................. 31
Required permissions............................................................................................................  31
Supported migrations............................................................................................................. 31
Licensing..............................................................................................................................  31
Supported servers.................................................................................................................  32
Chapter 5: Planning for migration......................................................................................... 33
Planning for migration............................................................................................................ 33
Chapter 6: Migration process................................................................................................  34
Migration checklist................................................................................................................. 34
System Platform and template values worksheet.....................................................................  35
IP address mapping............................................................................................................... 36
Creating a backup of the existing configuration........................................................................  37
Appliance Virtualization Platform configuration spreadsheet field descriptions............................  37

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Contents

Configuring the Appliance Virtualization Platform USB drive.....................................................  39

Installing Appliance Virtualization Platform............................................................................... 40
Enabling IP forwarding using Services Port VM for Utility Services............................................  42
Validating the migration.........................................................................................................  42
Loading a customer-specific authentication file........................................................................  43
Migrating from System Platform to Appliance Virtualization Platform by using hard disk drives....  44
Installing Appliance Virtualization Platform by using hard disk drive.....................................  44
Appliance Virtualization Platform drive kits......................................................................... 45
Chapter 7: Rollback process.................................................................................................  48
Rolling back to System Platform.............................................................................................  48
Rolling back to System Platform by using hard disk drive.......................................................... 49
Chapter 8: New AVP Installation...........................................................................................  50
Configuring servers preinstalled with Appliance Virtualization Platform......................................  50
Password policy....................................................................................................................  52
Activating SSH from Utility Services........................................................................................ 53
Chapter 9: Administration...................................................................................................... 54
Shutting down Appliance Virtualization Platform host from CLI..................................................  54
Resetting the Appliance Virtualization Platform host from CLI...................................................  54
Changing the network parameters for an ESXi host.................................................................  55
Changing the password for an ESXi host................................................................................. 56
Updating the Appliance Virtualization Platform host from Solution Deployment Manager............. 56
Change Network Parameters field descriptions........................................................................  57
Change Password field descriptions.......................................................................................  58
Update Host field descriptions................................................................................................  59
Chapter 10: Troubleshooting................................................................................................. 60
Troubleshooting Appliance Virtualization Platform.................................................................... 60
Appendix A: System Platform to Appliance Virtualization Platform migration
scenarios.................................................................................................................................  62
Appliance Virtualization Platform installation scenarios.............................................................  62
Deploying Utility Services and virtual machines when Out of Band Management is enabled........  63
Deploying Utility Services and virtual machines on the services port.......................................... 63

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Chapter 1: Introduction

Purpose
This document contains checklists and procedures related to:
• Installing Appliance Virtualization Platform
• Migrating from Avaya Aura® System Platform to Appliance Virtualization Platform
• Configuring Appliance Virtualization Platform
• Administering Appliance Virtualization Platform
• Troubleshooting Appliance Virtualization Platform

Intended audience
This document is intended for people who need to migrate data from System Platform to Appliance
Virtualization Platform, or to configure a system with Appliance Virtualization Platform preinstalled.

Related resources

Documentation
The following table lists the documents related to this product. Download the documents from the
Avaya Support website at http://support.avaya.com.
Title Use this document to: Audience
Overview
Avaya Aura® Virtualized Environment Understand the high-level solution features Customers and sales,
Solution Description and functionality services, and support
personnel
Table continues…

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Introduction

Title Use this document to: Audience

®
Avaya Aura System Manager Understand the high-level solution features Customers and sales,
Overview and Specification and functionality services, and support
personnel
Administering
Administering Avaya Aura® System Perform administration tasks System administrators
Manager
Administering Network Connectivity Administer the network components of System administrators
on Avaya Aura® Communication Communication Manager
Manager, 555-233-504
Administering Avaya Aura® Administer Communication System administrators
Communication Manager, 03-300509 Managercomponents, such as trunks,
signalling groups, and dial plans. Set up
telephony features, such as conferencing,
transfer, and messaging.Communication
Manager
Implementing
Deploying Avaya Aura® applications Install and configure Avaya applications Implementation
from Avaya Aura® System Manager personnel
Upgrading and Migrating Avaya Upgrade Avaya Aura® applications to System administrators
Aura® applications from Avaya Aura® Release 7.0 on Appliance Virtualization and IT personnel
System Manager Platform running on Avaya-provided
servers, and on customer Virtualized
Environment
Troubleshooting
Troubleshooting Avaya Aura® Perform troubleshooting tasks
System Manager

Training
The following courses are available on the Avaya Learning website at www.avaya-learning.com.
After logging into the website, enter the course code or the course title in the Search field and click
Go to search for the course.
Course code Course title
®
Avaya Aura core implementation
1A00234E Avaya Aura® Fundamental Technology
4U00040E Avaya Aura® Session Manager and System Manager Implementation
4U00030E Avaya Aura® Communication Manager and Communication Manager Messaging
Implementation
10U00030E Avaya Aura® Application Enablement Services Implementation
8U00170E Avaya Aura® Presence Services Implement and Support
Table continues…

January 2016 Migrating and Installing Avaya Appliance Virtualization Platform 8

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 Related resources

Course code Course title

AVA00838H00 Avaya Aura® Media Server and Media Gateways Implementation Workshop
ATC00838VEN Avaya Aura® Media Server and Gateways Implementation Workshop Labs
Avaya Aura® core support
5U00050E Session Manager and System Manager Support
5U00060E ACSS - Avaya Aura® Communication Manager and CM Messaging Support
4U00115I Avaya Aura® Communication Manager Implementation Upgrade (R5.x to R6.x)
4U00115V
1A00236E Avaya Aura® Session Manager and System Manager Fundamentals
2008W What is New in Avaya Aura® Application Enablement Services 7.0
2008T What is New in Avaya Aura® Application Enablement Services 7.0 Online Test
2009W What is New in Avaya Aura® Communication Manager 7
2009T What is New in Avaya Aura® Communication Manager 7.0 Online Test
2010W What is New in Avaya Aura® Presence Services 7.0
2010T What is New in Avaya Aura® Presence Services 7.0 Online Test
2011W What is New in Avaya Aura® Session Manager and Avaya Aura® System Manager
7.0
2011T What is New in Avaya Aura® Session Manager and Avaya Aura® System Manager
7.0 Online Test
2013V Avaya Aura® 7 Administration
Avaya Aura® core administration and maintenance
9U00160E Avaya Aura® Session Manager for System Administrators
1A00236E Avaya Aura® Session Manager and Avaya Aura® System Manager Fundamentals
5U00051E Avaya Aura® Communication Manager Administration
5M00050A Avaya Aura® Communication Manager Messaging Embedded Administration,
Maintenance & Troubleshooting
2012V Migrating and Upgrading to Avaya Aura® 7.0
2012I Migrating and Upgrading to Avaya Aura® 7
2017 Avaya Aura® 7 Administration Delta
2017V Avaya Aura® 7 Administration Delta
Unified Communications soft clients
5U00150E Knowledge Access: Avaya UC Soft Clients Implementation and Support
5106 Avaya UC Soft Clients Implementation and Maintenance Test
8U00030O What’s New in Avaya Multimedia Messaging 2.1, Avaya Communicator for Android
2.1 and Avaya Communicator for Windows 2.1
2002W What is New in Avaya Communicator 2.1 for iPhone and Android

January 2016 Migrating and Installing Avaya Appliance Virtualization Platform 9

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Introduction

Viewing Avaya Mentor videos

Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Procedure
• To find videos on the Avaya Support website, go to http://support.avaya.com and perform one
of the following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.

Support
Go to the Avaya Support website at http://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.
Related links
Finding documents on the Avaya Support website on page 10

Finding documents on the Avaya Support website

About this task
Use this procedure to find product documentation on the Avaya Support website.

January 2016 Migrating and Installing Avaya Appliance Virtualization Platform 10

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 Warranty

Procedure
1. Use a browser to navigate to the Avaya Support website at http://support.avaya.com/.
2. At the top of the screen, enter your username and password and click Login.
3. Put your cursor over Support by Product.
4. Click Documents.
5. In the Enter your Product Here search box, type the product name and then select the
product from the drop-down list.
6. If there is more than one release, select the appropriate release number from the Choose
Release drop-down list.
7. Use the Content Type filter on the left to select the type of document you are looking for, or
click Select All to see a list of all available documents.
For example, if you are looking for user guides, select User Guides in the Content Type
filter. Only documents in the selected category will appear in the list of documents.
8. Click Enter.
Related links
Support on page 10

Warranty
Avaya provides a 90-day limited warranty on the Appliance Virtualization Platform software. For
detailed terms and conditions, see the sales agreement or other applicable documentation. Also, for
the standard warranty description of Avaya and the details of support, see Help & Policies >
Policies & Legal > Maintenance and Warranty Information on the Avaya Support website at
http://support.avaya.com. For more information, see Help & Policies > Policies & Legal > License
Terms.

January 2016 Migrating and Installing Avaya Appliance Virtualization Platform 11

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Chapter 2: Network

Appliance Virtualization Platform networking

Overview
When you install Appliance Virtualization Platform, the public network of virtual machines is
assigned to NIC1 of the server.
In the installation spreadsheet, if Out of Band Management is:
• Disabled: The public and management interfaces of virtual machines are assigned on the
public network. Assign public and management interfaces of virtual machines on the same
network.
• Enabled: The public interfaces of virtual machines are assigned to NIC1, and the Out of Band
Management interfaces are assigned to NIC3. Assign separate network ranges to the public
and management interfaces of virtual machines.
When Out of Band Management is:
• Disabled: The management port of Appliance Virtualization Platform is assigned to the public
interface.
• Enabled: The management port of Appliance Virtualization Platform is assigned to the Out of
Band Management network. The management port must be given an appropriate IP address of
the public and Out of Band Management network.
The NIC2 of the server is assigned to the services port.
The hypervisor is 192.168.13.6 on the services port network.
After Utility Services is deployed, you can gain access to Utility Services with the services port
virtual machine with 192.11.13.6 as the IP address.
With eth1 or NIC2, the IP address of the hypervisor is 192.168.13.6.
Common servers
When Appliance Virtualization Platform is installed, the first Ethernet port of the server called NIC1
is assigned to the public interface of virtual machines.
When deploying or reconfiguring Appliance Virtualization Platform, if Out of Band Management is:
• Disabled: The public and Out of Band Management ports are assigned to the public interface
and must remain on the same network. The Appliance Virtualization Platform management
interface is on NIC1.
• Enabled: The public interfaces of virtual machines are assigned to NIC1, and Out of Band
Management interfaces are assigned to NIC3. Assign separate network ranges to the public

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 Appliance Virtualization Platform NIC ports

and Out of Band Management interfaces. The Appliance Virtualization Platform management
interface is on NIC3.
S8300D
When Appliance Virtualization Platform installs the connection through the media gateway, Ethernet
ports are assigned to the public interface of virtual machines. This can be on a VLAN or
independent of the network setup within the G4x0 gateway.
If Out of Band Management is enabled, the Out of Band Management network is assigned to a
separate VLAN on the public interface. Otherwise all virtual machine interfaces are on the same
network.
The Appliance Virtualization Platform management interface is assigned to:
• The public VLAN if Out of Band Management is disabled
• The Out of Band Management VLAN if Out of Band Management is enabled
Note:
To support Out of Band Management on S8300D, you require specific versions of gateway
firmware. To ensure that you are running the correct version, see the gateway documentation.
S8300E
When Appliance Virtualization Platform installs the connection through the gateway, Ethernet ports
are the public interface of virtual machines. This can be on a VLAN or independent of the network
setup within the G4x0 gateway.
If Out of Band Management is enabled, the Out of Band Management network is on the LAN2
interface on the S8300E faceplate.
The Appliance Virtualization Platform management interface is assigned to:
• The public VLAN if Out of Band Management is disabled
• The Out of Band Management network if Out of Band Management is enabled

Appliance Virtualization Platform NIC ports

Terminology
• The OS VMNIC ports numbering starts from 0 and refers to the NIC ports from the operating
system.
• The Server NIC ports numbering starts from 1 and refers to the external physical NIC ports.
Note:
Avaya servers might contain up to 8 NIC ports.
The table provides the first four ports. The numbering continues in the same way for values greater
than 4.

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Network

NIC port Server NIC VMNIC port

First NIC port Server NIC 1 VMNIC 0
VMNIC 0 is also called eth0
Second NIC port Server NIC 2 VMNIC 1
Third NIC port Server NIC 3 VMNIC 2
Fourth NIC port Server NIC 4 VMNIC 3

General
• Appliance Virtualization Platform is installed with a fixed network configuration.
Important:
Do not change the vSwitch and port group network configuration on Appliance
Virtualization Platform. If you change the network configuration that Avaya does not
support, deployment might fail or connection to the deployed virtual machines might fail.
Solution Deployment Manager maps and creates port groups while deploying the virtual
machines as required.
• Appliance Virtualization Platform is installed with a normal or Out of Band Management
configuration setup.
• Appliance Virtualization Platform is installed on a common server with the following network
configuration if Out of Band Management is disabled:
- Server NIC 1 (VMNIC0): Public and management port. Appliance Virtualization Platform
management port is enabled on this Ethernet, and applications are deployed with both
Public and Out of Band Management ports assigned to this interface. All IP addresses must
be on the same network.
- Server NIC 2 (VMNIC1): Services Port for use with the technician laptop. Initial Appliance
Virtualization Platform installation must use the IP address 192.168.13.5 255.255.255.248.
Connections after Utility Services is deployed must use 192.11.13.5 255.255.255.252 with
the gateway set as 192.11.13.6.
- Server NIC 3 (VMNIC2): Out of Band Management port. This port is not used in this setup.
- Additional network interfaces for virtual machines, such as duplex Communication Manager
and Application Enablement Services private interface. These interfaces can be assigned to
a free VMNIC of the installers during the virtual machine deployment.
- Any other Ethernet ports that can be used for NIC teaming.
• Appliance Virtualization Platform is installed on a common server with the following network
configuration if Out of Band Management is enabled:
- Server NIC 1 (VMNIC0): Public port and applications Public VMNICs are deployed to this
interface. All public virtual machine IP addresses must be on the same network.
- Server NIC 2 (VMNIC1): Services Port for use with a technician’s laptop. Initial Appliance
Virtualization Platform installation must use the IP address 192.168.13.5 255.255.255.248.
Connections after Utility Services is deployed must use 192.11.13.5 255.255.255.252 with
the gateway set as 192.11.13.6.
- Server NIC 3 (VMNIC2): Out of Band Management port. The Appliance Virtualization
Platform management port is assigned to this Ethernet. On virtual machines, application

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 Appliance Virtualization Platform NIC ports

interfaces of Out of Band Management are assigned to this Ethernet. The following IP
addresses must be on the same network and different from the Public network:
• Appliance Virtualization Platform management IP address
• Out of Band Management network IP address of Utility Services
• Out of Band Management IP address of the virtual machines
- Additional network interfaces for virtual machines to a free VMNIC: During the virtual
machine deployment, the installer can assign additional network interfaces for virtual
machines to a free VMNIC. Duplex Communication Manager and Application Enablement
Services private interfaces require additional network interfaces.
- Any other Ethernet ports that can be used for NIC teaming.
Out of Band Management must be enabled from the configuration spreadsheet or on the Appliance
Virtualization Platform by using the set_oobm command before a virtual machine is deployed.
If you must enable Out of Band Management, enable on Appliance Virtualization Platform before
you deploy virtual machines. You must enable Out of Band Management on all virtual machines
running on the Appliance Virtualization Platform host.
On the same Appliance Virtualization Platform host, you cannot run some applications with Out of
Band Management enabled and some applications with Out of Band Management disabled.

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Network

Teaming NICs from CLI

About this task
With Appliance Virtualization Platform, you can team NICs together to provide a backup connection
when the server NIC or the Ethernet switch fails. You can also perform NIC teaming from the
command line on Appliance Virtualization Platform.
Appliance Virtualization Platform supports Active-Standby and Active-Active modes of NIC teaming.
For more information, see “NIC teaming modes”.
Procedure
1. Log in to the Appliance Virtualization Platform host command line, and type # /opt/
avaya/bin/nic_teaming list.
The system displays the current setup of the system, and lists all vmnics.
For example:
Current Setup:
Name: vSwitch0
Uplinks: vmnic0
Name: vSwitch1
Uplinks: vmnic1
Name: vSwitch2
Uplinks: vmnic2
List of all vmnics on host:
vmnic0
vmnic1
vmnic2
vmnic3

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 Teaming NICs from CLI

2. To add a free vmnic to a vSwitch, type # /opt/avaya/bin/nic_teaming add

<vmnic> <vSwitch>.
The command changes the links to the active standby mode.
For example, to add eth3 to the public virtual switch, type # /opt/avaya/bin/
nic_teaming add vmnic3 vSwitch0. To verify the addition of eth3, type esxcli
network vswitch standard policy failover get -v vSwitch0.
The system displays the following message:
Load Balancing: srcport
Network Failure Detection: link
Notify Switches: true
Failback: true
Active Adapters: vmnic0
Standby Adapters: vmnic3
Unused Adapters:

3. To add eth3 to the list of active adapters, type # esxcli network vswitch standard
policy failover set -v vSwitch0 --active-uplinks vmnic0,vmnic3.
The command changes the vmnic3 to the active mode.
4. To verify the mode of eth3, type # esxcli network vswitch standard policy
failover get -v vSwitch0.
The system displays the following message:
Load Balancing: srcport
Network Failure Detection: link
Notify Switches: true
Failback: true
Active Adapters: vmnic0, vmnic3
Standby Adapters:
Unused Adapters:

5. To remove a vmnic from a vSwtich, type # /opt/avaya/bin/nic_teaming remove

<vmnic> <vSwitch>.
6. To move an additional vmnic back to standby mode, type # esxcli network vswitch
standard policy failover set -v vSwitch0 --active-uplinks vmnic0 --
standby-uplinks vmnic3
This puts the additional NIC back to standby mode.
7. To verify if the vmnic is moved to standby, type # esxcli network vswitch standard
policy failover get -v vSwitch0.
The system displays the following:
Load Balancing: srcport
Network Failure Detection: link
Notify Switches: true
Failback: true
Active Adapters: vmnic0
Standby Adapters: vmnic3
Unused Adapters:

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Network

Warning:
The management and virtual machine network connections might be interrupted if you
do not use correct network commands. Do not remove or change vmnic0, vmnic1, and
vmnic2 from vSwitches or active modes.
Related links
NIC teaming modes on page 18

NIC teaming modes

Appliance Virtualization Platform supports two modes of NIC teaming: Active-Standby and Active.
Active-Standby
In normal operation all the traffic goes through the active NIC setup. If this connection fails, the other
standby link is activated and all the traffic uses the standby link. The settings for active and standby
setup are:
• Network failover detection: Link status only
• Notify Switches: Yes
• Failback: Yes. If the active NIC becomes available again, you can use the active NIC over the
standby NIC.
Active-Active
This is an active setup that uses route based load balancing based on the originating virtual port ID.
This is a basic form of load balancing that may not provide full capacity of both links.
• Load Balancing: Route based on the originating virtual port ID
• Network failover detection: Link status only
• Notify Switches: Yes
• Failback : Yes

Setting the Ethernet port speed

About this task
Avaya recommends that the Appliance Virtualization Platform server, Ethernet ports, and the switch
ports to which they are connected must be set to autonegotiate on both the server and the customer
network switch.
Use the procedure if you must change the Ethernet port speeds.
Procedure
1. Log in to the Appliance Virtualization Platform host command line.

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 Setting the Ethernet port speed

2. To list vmnics, type #/opt/avaya/bin/nic_port list.

You must provide the full path.
3. To set a port to 1000 MBps full duplex, type /opt/avaya/bin/nic_port set <100|
1000> <vmnic>.
Where 100 or 1000 is the speed in MBps, and vmnic is the vmnic number. For example,
vmnic0 for the public interface of the server.
Note:
Half duplex and 10 MBps speeds are not supported for use with Appliance Virtualization
Platform. Use 100 MBps only in specific instances, such as while replacing a server that
was previously running at 100MBps. All NIC ports must be connected to the network at
least 1GBps speeds. Most server NICs support 1GBps.
4. Type #/opt/avaya/bin/nic_port set auto vmnic.

Note:
The default setting for ports is autonegotiate. You do not require to configure the speed
in normal setup of the system.

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Chapter 3: Solution Deployment Manager
and Appliance Virtualization
Platform overview

Appliance Virtualization Platform overview

From Release 7.0, Avaya uses the VMware®-based Avaya Appliance Virtualization Platform to
provide virtualization for Avaya Aura® applications in Avaya appliance offer.
Avaya-appliance offer includes:
• Common Servers: Dell™ PowerEdge™ R610, Dell™ PowerEdge™ R620, HP ProLiant DL360 G7,
and HP ProLiant DL360p G8
• S8300D and S8300E
Appliance Virtualization Platform is the customized OEM version of VMware® ESXi 5.5. With
Appliance Virtualization Platform, customers can run any combination of supported applications on
Avaya-supplied servers. Appliance Virtualization Platform provides greater flexibility in scaling
customer solutions to individual requirements.
Appliance Virtualization Platform is available only in an Avaya-appliance offer. Avaya-appliance offer
does not support VMware® tools, such as vCenter and vSphere Client. You can configure and
manage Appliance Virtualization Platform by using Solution Deployment Manager that is part of
System Manager, or by installing the Solution Deployment Manager client.

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 Appliance Virtualization Platform overview

In Release 7.0, Appliance Virtualization Platform replaces System Platform.

Avaya Aura® Release 7.0 supports the following applications on Appliance Virtualization Platform:
• Utility Services 7.0
• System Manager 7.0
• Session Manager 7.0
• Branch Session Manager 7.0
• Communication Manager 7.0
• Application Enablement Services 7.0
• WebLM 7.0
• Engagement Development Platform 3.1
• SAL 2.5
• Communication Manager Messaging 7.0
• Avaya Aura® Media Server 7.7

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Solution Deployment Manager and Appliance Virtualization Platform overview

Solution Deployment Manager overview

Solution Deployment Manager is a centralized software management solution in System Manager
that provides deployments, upgrades, migrations, and updates to suite of Avaya Aura® 7.0
applications. Solution Deployment Manager supports the operations on customer Virtualized
Environment and Avaya-provided appliance model.
Solution Deployment Manager provides the combined capabilities that Software Management,
Avaya Virtual Application Manager, and System Platform provided in earlier releases.
System Manager Release 7.0 is the primary management solution for Avaya Aura® 7.0 applications.
System Manager with the Solution Deployment Manager runs on:
• An Avaya-provided appliance: Contains server, Appliance Virtualization Platform, and Avaya
Aura® application OVA. Appliance Virtualization Platform includes a VMware ESXi 5.5
hypervisor.
From Release 7.0, Appliance Virtualization Platform replaces System Platform.
• Customer-provided Virtualized Environment solution: Avaya Aura® applications are deployed
on customer-provided, certified VMware® hardware.
With Solution Deployment Manager, you can perform the following operations in Virtualized
Environment and Avaya appliance models.
• Deploy Avaya Aura® applications
• Upgrade and migrate Avaya Aura® applications
• Download Avaya Aura® applications
• Install service packs, feature packs, and software patches for the following Avaya Aura®
applications:
- Communication Manager and associated devices, such as gateways, media modules, and
TN boards.
- Session Manager
- Branch Session Manager
- Utility Services
- Appliance Virtualization Platform. The ESXi host running on Avaya-provided appliance.
The upgrade process involves the following key tasks:
• Discover the Avaya Aura® application.
• Analyze and download the necessary software components.
• Run the preupgrade check to ensure successful upgrade environment.
• Upgrade the Avaya Aura® application.

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 Solution Deployment Manager options

Solution Deployment Manager options

Avaya provides the following Solution Deployment Manager options:
• Centralized Solution Deployment Manager: The System Manager capability to deploy,
upgrade, migrate, and install software patches for Avaya Aura® applications. Release 7.0
supports migration of System Platform-based Avaya Aura® 6.x applications to Release 7.0 on
Avaya-provided appliance.
However, in Release 7.0, Solution Deployment Manager does not support migration of
Virtualized Environment-based 6.x applications to 7.0 in customer Virtualized Environment.
Use vSphere Client to migrate to customer Virtualized Environment.
• Solution Deployment Manager client: A lightweight tool that can reside on the computer of a
technician. The technician can gain access to the client by using the web browser.
Use the Solution Deployment Manager client to:
- Deploy virtual appliances on Virtualized Environment or Avaya-provided appliance.
- Upgrade System Manager, install System Manager patches, and install hypervisor patches.
- Start, stop, and restart a virtual machine.
- Change the footprint size based on the capacity requirements of the Avaya Aura®
application.
The centralized and client Solution Deployment Manager provide the following capabilities:
Centralized Solution Deployment Manager Solution Deployment Manager client
Manage virtual machine lifecycle Manage virtual machine lifecycle
®
Deploy Avaya Aura applications Deploy Avaya Aura® applications
Deploy hypervisor patches only for Appliance Deploy hypervisor patches only for Appliance
Virtualization Platform Virtualization Platform
Upgrade Avaya Aura® applications Upgrade System Platform-based System Manager
Release 7.0 supports upgrades from Linux-based or
System Platform-based to Virtualized Environment or
Appliance Virtualization Platform. Release 7.0 does
not support Virtualized Environment to Virtualized
Environment upgrades.
Install software patches for Avaya Aura® applications Install System Manager patches
®
Discover Avaya Aura applications Deploy System Manager
®
Analyze Avaya Aura applications -
Create and use the software library -

Solution Deployment Manager client

For the initial System Manager deployment or when System Manager is inaccessible, you can use
the Solution Deployment Manager client. The client can reside on the computer of the technician.

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Solution Deployment Manager and Appliance Virtualization Platform overview

The Solution Deployment Manager client provides the functionality to install the OVAs on an Avaya-
provided server or customer-provided Virtualized Environment. The user interface of the Solution
Deployment Manager client looks similar to the centralized Solution Deployment Manager.
System Manager supports the Solution Deployment Manager client. A technician can gain access to
the user interface of the Solution Deployment Manager client from the computer or web browser.
The Solution Deployment Manager client runs on Windows 7.0 and Windows 8, 64 bit.
Use the Solution Deployment Manager client to:
• Deploy System Manager and Avaya Aura® applications on Virtualized Environment or Avaya
appliances.
• Upgrade System Platform-based System Manager and install System Manager and hypervisor
patches.
• Start, stop, and restart a virtual machine.
• Change the footprint size based on the capacity requirements of the Avaya Aura® application.
You can deploy or upgrade the System Manager virtual machine only by using the Solution
Deployment Manager client.

Figure 1: Solution Deployment Manager client dashboard

Related links
Installing the Solution Deployment Manager client on your computer on page 24
Accessing the Solution Deployment Manager client dashboard on page 27
Solution Deployment Manager client capabilities on page 27

Installing the Solution Deployment Manager client on your

computer
About this task
In Avaya-appliance offer, when the centralized Solution Deployment Manager on System Manager
is unavailable, use the Solution Deployment Manager client to deploy the Avaya Aura® applications.
You can use the Solution Deployment Manager client to install software patches and hypervisor
patches.

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 Solution Deployment Manager client

Use the Solution Deployment Manager client to deploy, upgrade, and update System Manager.
Important:
For deployments through service port by using the Solution Deployment Manager client, get the
Solution Deployment Manager client software from the Avaya support site at http://
support.avaya.com. The Solution Deployment Manager client software version available in the
media does not support the service port deployment.
Before you begin
1. Ensure that Windows 7.0 or 8.1 operating system is installed on the computer.
Tip:
On Computer, right-click properties, and ensure that Windows edition section displays
the version of Windows operating system.
2. Ensure that at least 5 GB of disk space is available at the location where you want to install
the client.
Tip:
In the explorer, click Computer, and verify that the Hard Disk Drives section displays the
available disk space available.
3. To avoid port conflict, stop any application server that is running on your computer.
Tip:
From the system tray, open the application service monitor, select the application server
that you want to stop, and click Stop.
4. Ensure that the firewall allows the ports that are required to install the Solution Deployment
Manager client installation and use the Solution Deployment Manager functionality.
5. Ensure that 443 and 1527 ports are available.
6. Close all applications that are running on your computer.
7. Do not set CATALINA_HOME as environment variable on the computer where you install the
Solution Deployment Manager client.
Tip:
On Computer, right-click properties, and perform the following:
a. In the left navigation pane, click Advanced system settings.
b. On the System Properties dialog box, click Advanced tab, and click Environment
Variables.
c. Verify the system variables.
8. Ensure that the computer on which the Solution Deployment Manager client is running is
connected to the network.
Any operation that you perform might fail if the computer is not connected to the network.
Procedure
1. Download the Avaya_SDMClient_win64_7.0.0.1.17824_7.zip file from the Avaya
PLDS website at https://plds.avaya.com/.

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Solution Deployment Manager and Appliance Virtualization Platform overview

On the Avaya PLDS website, you can provide the application name as System Manager,
and version as 7.0.
2. Copy the zip file, and extract to a location on your computer by using the WinZip application.
3. Using the Run as administrator option, run the
Avaya_SDMClient_win64_7.0.0.1.17824_7.exe file.
The system displays the Avaya Solution Deployment Manager screen.
4. On the Welcome page, click Next.
5. On the License Agreement page, click I accept the terms of the license agreement and
click Next.
6. On the Install Location page, perform one of the following:
• To install the Solution Deployment Manager client in the system-defined folder, click
Restore Default Folder.
• To specify a different location for installation, click Choose and browse to an empty folder.
7. Click Next.
8. On the Preinstallation Summary page, review the information, and click Next.
9. On the Summary and Validation page, perform the following:
a. To start the Solution Deployment Manager client at the start of the system, select the
Automatically start SDM service at startup check box.
b. To change the default directory, in Select Location of Software Library Directory, click
Choose and select a directory.
The system saves the artifacts in the specified directory. During deployments, you can
select the OVA file from the directory.
c. Verify the product information and the system requirements.
The system performs the feasibility checks, such as disk space and memory. If the
requirements are not met, the system displays an error message. To continue with the
installation, make the disk space, memory, and the ports available.
Important:
If port 443 is unavailable, verify if the Skype application is running on the computer,
and quit the application. If you close Skype, the application continues to run in the
background. For more information, see “Solution Deployment Manager client
installation fails” in Troubleshooting Avaya Aura® System Manager.
10. Click Install.
11. To exit the installer, on the Install Complete page, click Delete.
The installer creates a shortcut on the desktop.
12.
To start the client, click .

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 Solution Deployment Manager client

Next steps
To enable the Solution Deployment Manager client to communicate with the services port of
Appliance Virtualization Platform, set the following on the technician computer:
• IP address: 192.168.13.5
• Netmask: 255.255.248
• Gateway: 192.168.13.1
Related links
Solution Deployment Manager client on page 23

Accessing the Solution Deployment Manager client dashboard

About this task
Note:
If you perform deploy, upgrade, and update operations from the Solution Deployment Manager
client, ignore the steps that instruct you to access System Manager Solution Deployment
Manager and the related navigation links.
Procedure
To start the Solution Deployment Manager client, perform one of the following:
• Click Start > All Programs > Avaya, and click SDM Client > Avaya SDM Client.
•
Click .
Related links
Solution Deployment Manager client on page 23

Solution Deployment Manager client capabilities

The Solution Deployment Manager client provides the following capabilities and functionality:
• Runs on the technician computer on the following operating systems:
- Windows 7 Professional or Enterprise
- Windows 8.1 Professional or Enterprise
• Supports the same web browsers as System Manager Release 7.0.
• Provides the user interface with similar look and feel as the central Solution Deployment
Manager in System Manager Release 7.0
• Supports deploying the System Manager OVA. The Solution Deployment Manager client is the
only option to deploy System Manager.
• Supports Flexible footprint feature. The size of the virtual resources depends on the capacity
requirements of the Avaya Aura® applications.

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Solution Deployment Manager and Appliance Virtualization Platform overview

• Defines the physical location, Appliance Virtualization Platform or ESXi host, and discovers
virtual machines that are required for application deployments and virtual machine life cycle
management.
• Manages lifecycle of the OVA applications that are deployed on the ESXi host. The lifecycle
includes start, stop, and reset virtual machines.
• Deploys the Avaya Aura® applications that can be deployed from the central Solution
Deployment Manager for Avaya-provided appliance and customer Virtualized Environment.
You can deploy one application at a time.
• Configures application and networking parameters required for application deployments.
• Supports the local computer or an HTTP URL to select the application OVA file for deployment.
You do not need access to PLDS.
• Supports changing the hypervisor IP address on Appliance Virtualization Platform.
• Supports installing patches for the hypervisor on Appliance Virtualization Platform.
• Supports installing patches for only System Manager.
Avaya Aura® applications must use centralized Solution Deployment Manager from System
Manager to install software patches.
Related links
Solution Deployment Manager client on page 23

Solution Deployment Manager

The Solution Deployment Manager capability simplifies and automates the deployment and upgrade
process.
With Solution Deployment Manager, you can deploy the following Avaya Aura® Release 7.0
applications:
• Utility Services 7.0
• System Manager 7.0
• Session Manager 7.0
• Branch Session Manager 7.0
• Communication Manager 7.0
• Application Enablement Services 7.0
• WebLM 7.0
• Engagement Development Platform 3.1
• SAL 2.5
• Communication Manager Messaging 7.0
• Avaya Aura® Media Server 7.7

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 Solution Deployment Manager

With Solution Deployment Manager, you can migrate, upgrade, and update the following
applications:
• Linux-based Communication Manager and the associated devices, such as Gateways, TN
boards, and media modules.
• Linux-based Session Manager
• System Platform-based Communication Manager
- Duplex CM Main / Survivable Core with Communication Manager
- Simplex CM Main / Survivable Core with Communication Manager, Communication
Manager Messaging, and Utility Services
- Simplex Survivable Remote with Communication Manager, Branch Session Manager, and
Utility Services
- Embedded CM Main with Communication Manager, Communication Manager Messaging,
and Utility Services
- Embedded Survivable Remote with Communication Manager, Branch Session Manager,
and Utility Services
• System Platform-based Branch Session Manager
- Simplex Survivable Remote with Communication Manager, Branch Session Manager, and
Utility Services
- Embedded Survivable Remote with Communication Manager, Branch Session Manager,
and Utility Services
Note:
However, you must manually migrate Services VM that is part of the template.
You require only one SAL or Services VM per enterprise to support an Avaya Services offer.
The centralized deployment and upgrade process provide better support to customers who want to
upgrade their systems to Avaya Aura® Release 7.0. The process reduces the upgrade time and
error rate.
Solution Deployment Manager dashboard
You can gain access to the Solution Deployment Manager dashboard from the System Manager
web console or by installing the Solution Deployment Manager client.

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Solution Deployment Manager and Appliance Virtualization Platform overview

Solution Deployment Manager capabilities

With Solution Deployment Manager, you can perform deployment and upgrade-related tasks by
using the following links:
• Upgrade Release Setting: To select Release 7.0 or 6.3.8 as the target upgrade. Release 7.0
is the default upgrade target.
• Manage Software: To upgrade the legacy IP Office and B5800.
• VM Management: To deploy OVA files for the supported Avaya Aura® application.
• Upgrade Management: To upgrade Communication Manager that includes TN boards, media
gateways and media modules, Session Manager, Communication Manager Messaging, Utility
Services, Branch Session Manager to Release 7.0.
• User Settings: To configure the location from where System Manager displays information
about the latest software and firmware releases.
• Download Management: To download the OVA files and firmware to which the customer is
entitled. The download source can be the Avaya PLDS or an alternate source.
• Software Library Management: To configure the local or remote software library for storing
the downloaded software and firmware files.

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Chapter 4: Migration overview and
considerations

Required permissions
You must have administrator credentials to perform the data migration from System Platform to
Appliance Virtualization Platform.

Supported migrations
System Platform to Appliance Virtualization Platform 7.0
Template
High Duplex / CM
Duplex CM Main / Survivable Core
Simplex CM Main / Survivable Core
Simplex Survivable Remote
System Managerincluding WebLM
Midsize Enterprise
SAL or SVM
Utility Services
Session Manager
Presence Services
Application Enablement Services

Licensing
Appliance Virtualization Platform is automatically licensed when the EULA is accepted. You do not
need a separate license file.

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Migration overview and considerations

Supported servers
• S8300D
• S8300E
• Dell™ PowerEdge™ R610
• HP ProLiant DL360 G7
• Dell™ PowerEdge™ R620
• Dell™ PowerEdge™ R620
Note:
Neither the S8510 nor the S8800 are supported.

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Chapter 5: Planning for migration

Planning for migration

Considerations
• Migration requires physical access to the server.
• The time needed for migration varies by application.
• Plan on double the time required for migration when scheduling the maintenance window, in
case rollback to System Platform is necessary.
Migration times
• Template migration can take between 2 and 8 hours to complete.
• Midsize Enterprise may take up to 15 hours.

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Chapter 6: Migration process

Migration checklist
No. Task Description

1 Get the backup media. The backup media contains the following software:
• System Platform
• Templates
• DVD with System Platform service packs and
software patches.
• Linux live CD-ROM
Download any missing components from the PLDS
website.
2 Get the migration media. The following components are required to migrate to
Appliance Virtualization Platform:
• The Appliance Virtualization Platform DVD
• USB in FAT32 format
• OVA files
3 Create a local backup of Creating a backup of the existing configuration on
System Platform and the page 37
template data.
4 Create a back up all virtual Create a backup of every virtual machine. For more
machines. information, see the documentation of the application
templates.

Note:
If you have System Platform Release 6.0, perform
the following:
• Log in to System Platform console.
• Navigate to the SAL gateway.
• Note the values that you need to enter into the
new SAL that you create.
Table continues…

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 System Platform and template values worksheet

No. Task Description

5 Record System Platform Record the data on the System Platform and template
and template values. values worksheet on page 35
1. On the Main Console page, note the IP addresses.
2. On the Server Management > Network
Configuration, note the network configuration
settings including DNS.
3. On the Date and Time page, note the NTP and
timezone.
4. On the Server Management > SNMP Trap
Receiver Configuration tab, note the SNMP
settings.
6 Configure the USB drive. Configuring the Appliance Virtualization Platform USB
drive on page 39
7 Insert the USB drive and
Appliance Virtualization
Platform DVD into the
server.
8 Install Appliance Installing Appliance Virtualization Platform on
Virtualization Platform. page 40
9 Verify the Appliance
Virtualization Platform
installation.
10 Load the authentication file. Loading a customer-specific authentication file on
page 43

System Platform and template values worksheet

While migrating the data from System Platform to Appliance Virtualization Platform, make a note of
the following values:
Reference Name Value
A System Platform Domain 0 IP
address
B System Platform Console Domain
IP address
C Services VM IP address if used
D Template VM 1 IP
E Template VM2 IP address
Table continues…

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Migration process

Reference Name Value

F Template VM3 IP address
G Template VM 4 IP address
H Template VM 5 IP address
I Template VM6 IP address
J Template VM 7 IP address
K Template VM 8 IP address
L Template VM 9 IP address
M Subnet mask
N Gateway
O Routes
P NTP
R DNS
S SNMP trap target 1
T SNMP trap target 2
U SNMP trap target 3
V SNMP trap target 4
W SNMP trap target 5
X Timezone

Parameter Location on System Platform

IP addresses Main System Platform web console page
Network settings that includes DNS Server Management > Network Configuration
NTP and Timezone Date and Time page
SNMP settings Server Management > SNMP Trap Receiver
Configuration

IP address mapping
Release IP address mapping
From To
6.2 or later System Platform Domain 0 Appliance Virtualization Platform host
System Console Domain Utility Services virtual machine
Services VM SAL virtual machine
6.0 System Platform Domain 0 Appliance Virtualization Platform host
Table continues…

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 Creating a backup of the existing configuration

Release IP address mapping

System Console Domain SAL virtual machine
Utility Services New Utility Services IP address

Creating a backup of the existing configuration

About this task
Use this procedure to create a local backup of the System Platform and the template data prior to
migrating to the Appliance Virtualization Platform.
Procedure
1. Log on to System Platform web console as an administrator.
2. Click Server Management > Backup/Restore.
3. Click Backup.
4. To take a local backup, in Backup Method, click Local.
5. Click Backup Now.
The system creates a backup file in the /vspdata/backup/archive location in the
System Platform console domain (C-DOM).
6. Log in to C-DOM.
7. Navigate to /vspdata/backup/archive.
8. Save a copy of the backup file in a location from where you can gain access to the file.
The System Platform backup file contains the backup data from System Platform and the
template.

Appliance Virtualization Platform configuration

spreadsheet field descriptions
Name Description
AVP management IP address Customer IP address for Appliance Virtualization
Platform host. Format is x.x.x.x.
AVP netmask Customer subnet mask for the Appliance
Virtualization Platform host. Format is x.x.x.x.
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Migration process

Name Description
AVP gateway IP address IP address of the customer default gateway on the
network. Must be on the same network as the Host
IP address. Format is x.x.x.x.
AVP Hostname Hostname for the Appliance Virtualization Platform
host.
The hostname:
• Can contain alphanumeric characters and hyphen
• Can start with an alphabetic or numeric character
• Must contain 1 alphabetic character
• Must end in an alphanumeric character
• Must contain 1 to 63 characters
AVP Domain Domain for the Appliance Virtualization Platform
host. If customer does not provide the host, use the
default value. Format is alphanumeric string dot
separated. For example, mydomain.com.
NTP server IP address or FQDN of customer NTP server.
Format is x.x.x.x or ntp.mycompany.com
Secondary NTP server IP address or FQDN of customer NTP server.
Format is x.x.x.x or ntp.mycompany.com.
Main DNS server IP address of customer DNS server. One DNS
server entry in each line. Format is x.x.x.x.
Secondary DNS server IP address of customer DNS server. Format is
x.x.x.x. One DNS server entry in each line.
Public VLAN ID VLAN ID for the S8300D and S8300E. If the
customer does not use VLANs, leave as 1. For any
other server type, leave as 1. The range is 1 through
4095.
Use Public VLAN ID only on S8300D and S8300E
servers.
Out of Band Management setup The option to install Appliance Virtualization Platform
with Out of Band Management enabled. The options
are:
• Yes: To enable Out of Band Management
The management port is connected to eth2 of the
server, and applications can deploy in the Out of
Band Management mode.
• No: To disable Out of Band Management. The
default option.
Table continues…

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 Configuring the Appliance Virtualization Platform USB drive

Name Description
OOBM VLAN ID Out of Band Management VLAN ID for S8300D. Use
OOBM VLAN ID only on the S8300D server.
• For S8300E, use the front plate port for Out of
Band Management
• For common server, use eth2 for Out of Band
Management.
AVP user root Password Root password for Appliance Virtualization Platform.
This field is hidden.
The password must contain 8 characters and can
include alphanumeric characters and @!$.
You must make a note of the password because you
require to register to System Manager.

Configuring the Appliance Virtualization Platform USB

drive
Before you begin
Use the USB drive that Avaya provides in the media kit for this procedure. The provided USB is a
FAT 32 format. If you must use a different USB, use a FAT 32 format file.
Procedure
1. Download a copy of Avaya Aura® Appliance Virtualization Platform 7.0 Kick Start Generator
from Avaya PLDS at https://plds.avaya.com/ or from Avaya support site at https://
support.avaya.com.
The kick start generator is also available from the 700510424 media kit on the USB stick.
2. Type the required details in the spreadsheet.
3. Click Generate AVP installation configuration file.
4. Save a copy of ks.cfg on the USB drive.
Next steps
Install Appliance Virtualization Platform.

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Migration process

Installing Appliance Virtualization Platform

About this task
Warning:
You can obtain the root password for the Appliance Virtualization Platform system from the USB
configuration file. The file must be kept secure. After installation, you must change the root
password for the Appliance Virtualization Platform host to a different value with the password
change option from Solution Deployment Manager.
Install Appliance Virtualization Platform on one of the following servers:
• Dell™ PowerEdge™ R610 2CPU MID2
• HP ProLiant DL360 G7 2CPU MID4
• Dell™ PowerEdge™ R620 1CPU MID3
• HP ProLiant DL360p G8
• S8300D for Communication Manager
• S8300E for Communication Manager
Release 7.0 does not support S8150 and S8800 servers.
Before you begin
• Configure the USB drive.
• Ensure that the backup file is saved on a different server because after the Appliance
Virtualization Platform installation, server restarts, and all data is lost.
• To use the Solution Deployment Manager client for deploying the virtual machines, install the
Solution Deployment Manager client on your computer.
Note:
To install Appliance Virtualization Platform server while connected to the customer network,
ensure that the IP address used for Appliance Virtualization Platform is not in use by another
system. If the configured IP address is already in use on the network during installation, the
installation process stops. You must remove the duplicate IP address, and restart the
installation.
Procedure
1. Insert the USB drive and the Appliance Virtualization Platform CD-ROM into the server.
Use an external Avaya-approved USB and CD-ROM drives for installing Appliance
Virtualization Platform on S8300D or S8300E. The only supported USB CD-ROM drive is
Digistor DIG73322, comcode 700406267.
2. Log on to the System Platform web console, and click Server Management > Server
Reboot/Shutdown > Reboot to restart the server.

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 Installing Appliance Virtualization Platform

Warning:
When the server restarts, Appliance Virtualization Platform is installed, and all existing
data on the server is lost.
The system installs Appliance Virtualization Platform and ejects CD-ROM. The installation
process might takes about 30 minutes to complete.
Note:
If using a monitor, the screen changes to black before the installation is complete. A
message in red text might briefly display, which is an expected behavior. Do not take
any action.
3. Remove the USB drive and CD-ROM.
Note:
When installing Appliance Virtualization Platform on an HP server, you must remove the
USB drive when the server ejects CD-ROM. Otherwise, the server might become
nonoperational on reboot. If the server becomes nonoperational, remove the USB drive,
and restart the server.
4. Using an SSH client, connect to the server through the eth1 services port by using the
following network parameters for your system:
• IP address: 192.168.13.5
• Netmask: 255.255.255.248
• Gateway: 192.168.13.1
The SSH client must use UTF-8. Alternatively, you can connect to the public network
address that was configured during the installation from a computer on the customer
network.
5. Log in to Appliance Virtualization Platform as root and provide the password that is
configured in the spreadsheet.
The system displays the End user license agreement (EULA) screen.
6. Read the EULA, and type Y to accept the terms.
You can press any key to read EULA, and use the space bar to scroll down.

Warning:
Accept EULA before you deploy virtual machines. If deployments are attempted before
you accept EULA, deployments fail.
7. Perform one of the following:
• For System Manager Solution Deployment Manager, on the web console, click
Services > Solution Deployment Manager, and then click VM Management.
•
For the Solution Deployment Manager client, on the desktop, click the SDM icon ( ),
and then click VM Management.

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Migration process

8. Deploy the Utility Services virtual machine, and then all other virtual machines with the data
that you noted in “System Platform and Template values”.
For instructions to deploy Utility Services and other virtual machines, see Deploying Avaya
Aura® applications from Avaya Aura® System Manager.
9. From System Manager Solution Deployment Manager, install the required software patches
for the virtual machines.
Related links
System Platform and template values worksheet on page 35

Enabling IP forwarding using Services Port VM for Utility

Services
About this task
You can access virtual machines on Utility Services by connecting a laptop to the Services Port VM.
By default, the system enables IP forwarding. To configure IP forwarding manually, use the Services
Port VM.
Note:
For security reasons, you must always disable IP forwarding after finishing your task.
Procedure
1. Start an SSH session.
2. Log in to Utility Services as admin.
3. In the command line, perform one of the following:
• To enable IP forwarding, type IP_Forward enable.
• To disable IP forwarding, type IP_Forward disable.
• To view the status of IP forwarding, type IP_Forward status.
Example
IP_Forward enable
Enabling IP Forwarding
Looking for net.ipv4.ip_forward in /etc/sysctl.conf
Status of IP Forwarding
..Enabled

Validating the migration

1. Verify that the ping to virtual machine is successful.
2. Verify if you can log on to each virtual machine successfully.

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 Loading a customer-specific authentication file

3. Verify that the customer configuration is restored correctly.

4. Verify that applications are licensed.
5. Verify that endpoints are registered.
6. Perform the postmigration validation steps that are specific to each application.
For more information on postmigration validation checks, see the appropriate application
documentation.

Loading a customer-specific authentication file

About this task
Avaya provides the default authentication file for Appliance Virtualization Platform. You must
download the customer-specific authentication file from the Authentication File System website.
Procedure
1. To gain access to the Avaya RFA Home page, type http://rfa.avaya.com in the web browser.
2. Log on to the RFA Home page.
3. Click Start the AFS Application.
4. On the license page, click I Agree.
5. In the Product field, select Appliance Virtualization Platform.
6. In the Release field, click 7.x.
7. Click Next.
8. On the Deliver an Authentication File page, perform one of the following:
• To create an authentication file for a new system, click New System - Product:
<Appliance Virtualization Platform Release: 7.x>.
• To create an authentication file for an upgrade or re-delivery for an existing system, click
Upgrade or Re-deliver for Existing System or re-deliver for existing system -
Product: <Appliance Virtualization Platform Release: 7.x>, and type the authentication
file ID.
9. Click Next.
10. Ensure that SSH is running on the Appliance Virtualization Platform host, and if required,
activate through Utility Services.
For more information, see “Activating SSH” to Appliance Virtualization Platform.
11. Click Download file to my PC.
12. Using WinSCP or a similar application, copy the authentication file on to the Appliance
Virtualization Platform system by using the root account and the password set at installation.

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Migration process

13. Using PuTTy or a similar SSH client, log in to Appliance Virtualization Platform by using the
root account and the password set at installation.
14. Type /opt/avaya/bin/loadauth -l AF-7001064472-150430-131707.xml -
o /etc/asg/lacfile
Where AF-7001064472-150430-131707.xml, is the authentication file name and –l.is
the location where the system downloaded the xml file. Always include the -o option as –
o /etc/asg/lacfile.
15. Using the SSH client, log in to Appliance Virtualization Platform as sroot, and view the
updated product ID displayed with the ASG challenge.

Migrating from System Platform to Appliance

Virtualization Platform by using hard disk drives

Installing Appliance Virtualization Platform by using hard disk

drive
Before you begin
• Connect a monitor and USB keyboard to the server.
• Obtain the Appliance Virtualization Platform drive kit. The kit contains the following:
- Hard disk drives
- RAID configuration disk for your system
- RAID documentation
- Dell server import document, required if you must perform a rollback on the Dell server
For more information about the drive kits, see “Appliance Virtualization Platform Drive Kits”.
• A marker to label the removed disk drives.
Procedure
1. Shut down System Platform, and turn off the power to the server.
For more information, see System Platform and the server documentation.
2. Remove each hard disk drive from the server, and mark the drive with the designated slot
number.
3. Keep the removed drives in a safe place.
You require the drives to rollback to System Platform.
4. Insert new hard disk drives into the server hard disk drive slots starting with the lowest order
server slot number.

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 Migrating from System Platform to Appliance Virtualization Platform by using hard disk drives

For example, Dell slot 0 and HP slot 1.

5. Turn on the power to the server.
6. Open the DVD drive tray, and insert the appropriate server RAID configuration disk.
The server boots from the RAID configuration disk. For more information, see the RAID
documentation for your system.
7. (Optional) If the server does not start from the RAID configuration disk, perform the
following:
a. Press Control+Alt+Delete a couple of times.
b. If server does not still start from the disk, press F9 for HP or F2 for Dell to check the
boot order in the server setup menu.
8. When the RAID configuration tool starts, follow the instructions to view RAID Array
configuration progress.
The tool automatically configures the Array Controller to: 2xHDD = RAID 1. 3x, 4x and
5xHDD = RAID 5. When the RAID configuration is complete, the system shuts down the
server, and ejects the disk.
9. Install Appliance Virtualization Platform.
For instructions, see “Installing Appliance Virtualization Platform”.
Related links
Installing Appliance Virtualization Platform on page 40
Appliance Virtualization Platform drive kits on page 45

Appliance Virtualization Platform drive kits

700511583 R610, R620 300GB 10K HDD 5 DRIVE KIT
Code Qty Component
700506756 5 R620 300GB 10K SAS 2.5" HDD
700501523 1 SOFTWARE, Dell R610 RAID1 to RAID5 UPGR + Doc
700506915 1 SOFTWARE, R620 RAID1 to RAID5 UPGR +Doc
- 1 Document for Setup of HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511584 R610, R620 300GB 10K HDD 3 DRIVE KIT

Code Qty Component
700506756 3 R620 300GB 10K SAS 2.5" HDD
Table continues…

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Migration process

Code Qty Component

700501523 1 SOFTWARE, Dell R610 RAID1 to RAID5 UPGR + Doc
700506915 1 SOFTWARE, R620 RAID1 to RAID5 UPGR +Doc
- 1 Document for Setup of HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511585 R610, R620 300GB 10K HDD 2 DRIVE KIT

Code Qty Component
700506756 2 R620 300GB 10K SAS 2.5" HDD
700501523 1 SOFTWARE, Dell R610 RAID1 to RAID5 UPGR + Doc
700506915 1 SOFTWARE, R620 RAID1 to RAID5 UPGR +Doc
- 1 Document for Setup of HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511586 DL360G7 300GB 10K HDD 3 DRIVE KIT

Code Qty Component
700501314 3 DL360G7 300GB 10K SAS 2.5" HDD
700501446 1 SOFTWARE, HP DL360G7 RAID1 to RAID5 UPGR + Doc
- 1 Document to Setup of HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511587 DL360G7 300GB 10K HDD 2 DRIVE KIT

Code Qty Component
700501314 2 DL360G7 300GB 10K SAS 2.5" HDD
700501446 1 SOFTWARE, HP DL360G7 RAID1 to RAID5 UPGR + Doc
- 1 Document to Setup of HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511588 DL360PG8 300GB 10K HDD 3 DRIVE KIT

Code Qty Component
700506773 3 DL360PG8 300GB 10K SAS 2.5" HDD
Table continues…

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 Migrating from System Platform to Appliance Virtualization Platform by using hard disk drives

Code Qty Component

700501523 1 SOFTWARE, DL360/380PG8 RAID1 to RAID5 UPGR+ Doc
- 1 Document to Setup HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

700511589 DL360PG8 300GB 10K HDD 2 DRIVE KIT

Code Qty Component
700506773 2 DL360PG8 300GB 10K SAS 2.5" HDD
700501523 1 SOFTWARE, DL360/380PG8 RAID1 to RAID5 UPGR+ Doc
- 1 Document to Setup HDDs in Upgrade Kits
- 1 Instructions to get the latest Migrating and Installing Avaya Appliance
Virtualization Platform document in “Finding documents on the Avaya
Support website at http://support.avaya.com”.

Related links
Finding documents on the Avaya Support website on page 10

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Chapter 7: Rollback process

Rolling back to System Platform

About this task
Note:
The S8300D does not need to use this rollback procedure. Due to the on-board flash drive, you
can reinstall System Platform without the recovery DVD. You require the recovery disk for
S8300E.
Before you begin
Keep the System Platform backup handy.
Procedure
1. Insert the recovery CD-ROM into the server.
The Avaya Aura ® Appliance Virtualization Platform 7.0 CentOS Recovery ISO disk is
available on PLDS and the Avaya Support site. Also, the 700510424 media kit contains the
disk.
2. Log on to System Platform web console.
3. Restart the system.
4. Connect the laptop to the following:
• For HP server, eth0 port, the first port on the back of an HP server
• For CS R1 or CS R2 server, eth1 port on the rear side of the server
• For S8300D or S8300E server, service port network on the front panel
5. Reconfigure the laptop to the following:
• IP address: 192.11.13.5
• Netmask: 255.255.255.252
6. Start an SSH session, and connect to 192.11.13.6.
7. Login is admin and provide the password admin01.
8. To change to the super user, type su - root.
9. Perform the following:
• For S8300D, type parted /dev/sdb.

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 Rolling back to System Platform by using hard disk drive

• For other servers, type parted /dev/sda.

10. Type mklabel msdos.
11. To confirm, type yes.
12. To install System Platform, perform the following:
a. Insert the System Platform CD-ROM into the server.
b. Restart the system.
c. Reposition cables to the correct ports.
d. Connect a computer to the network.
e. On the System Platform web console, install software patches for System Platform.
f. Restore the System Platform backup.
Related links
Rolling back to System Platform by using hard disk drive on page 49

Rolling back to System Platform by using hard disk drive

Procedure
1. Retrieve the hard disk drives that you removed during the installation of Appliance
Virtualization Platform.
2. Turn off the server, and perform the following:
a. Connect the monitor, keyboard, and mouse to the server.
b. Insert the hard disk drives that you want to import into the original slots of the server.
3. Turn on the power to the server.
4. Perform one of the following:
• If the server is Dell™ PowerEdge™ R610 or Dell™ PowerEdge™ R620, press f on the
server console when system prompts to import the foreign array.
For more information, see the Dell server import document.
• If the server is HP ProLiant DL360 G7 or HP ProLiant DL360p G8, the server
automatically imports and no user interaction is required.
When you confirm the server boot from hard disk drives, the system displays the login
prompt on server console.
Related links
Installing Appliance Virtualization Platform by using hard disk drive on page 44
Rolling back to System Platform on page 48

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Chapter 8: New AVP Installation

Configuring servers preinstalled with Appliance

Virtualization Platform
About this task
You can obtain the root password for the Appliance Virtualization Platform system from the USB
configuration file. The file must be kept secure. After installation, you must change the root
password for the Appliance Virtualization Platform host to a different value with the password
change option from Solution Deployment Manager.
For newly purchased common servers, Appliance Virtualization Platform is preinstalled. This does
not apply for migration. You must configure the customer network settings through the Solution
Deployment Manager client that is installed on a computer that is running Windows. The media
comes with the server. The new S8300D and S8300E servers require an installation at the customer
site.
Note:
When possible, perform the deployment from the main System Manager. Only when System
Manager is unreachable, use the Solution Deployment Manager client that is installed on the
computer.
Procedure
1. Turn on the power to the server.
2. Install the Solution Deployment Manager client on the computer.
3. Configure the computer with the following:
• IP address: 192.168.13.5
• Netmask: 255.255.255.248
• Gateway: 192.168.13.1
4. Connect to NIC2 with a network cable.
5. Start an SSH session, log in to 192.168.13.6 as root, and type Avaya123$ as password.
The system prompts to change the password immediately.
6. To change the root password, perform the following:
a. At the prompt, type the current UNIX password.
b. Type the new password.

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 Configuring servers preinstalled with Appliance Virtualization Platform

For more information about password rules, see “Password policy”.

c. Type the password again.
The system changes the host password.
7. Read and accept the license terms.
8. Type cd /opt/avaya/bin.
Not all commands are available in the /opt/avaya/bin location, and must be run with ./.
For example, ./nic_port. The system only runs the commands that are specified in the
procedure from /opt/avaya/bin or as directed by Avaya Services. The system might get
incorrectly configured if you run commands that are not specified in the procedure.
Most systems will not enable Out of Band Management. Use the set_oobm command only if
you want to enable Out of Band Management for the host and all virtual machines.
9. (Optional) To enable Out of Band Management on the Appliance Virtualization Platform
host, type # ./set_oobm on.
The system displays Host Out of Band Management set up is complete.
10. At the prompt, perform the following:
a. Type ./serverInitialNetworkConfig.
Host IP address details are mandatory. Though DNS and NTP values are optional, you
must provide the values.
b. At the prompt, provide the following host details:
System is not in a default setup, please use SDM to change IP addresses
Do you wish to setup networking? (y/n) y
Please enter IP addres for the AVP host in the format x.x.x.x
For example 172.16.5.1
Please enter value 172.16.107.21
Please enter subnet mask for the AVP host in the format x.x.x.x
For example 255.255.255.0
Please enter value 255.255.255.0
Please enter a default gateway for the AVP host in the format x.x.x.x
For example 172.16.5.254
Please enter value 172.16.107.1
Please enter a hostname for the AVP host.
For example myhost
Please enter value avphost
Please enter a domain for the AVP host.
For example mydomain.com
Please enter value mydomain.com
Please enter a main DNS server for the AVP host.
For example 172.16.10.54
Please enter value 172.16.107.1
Please enter a secondary DNS server for the AVP host.
For example 172.16.10.54
Please enter value 172.16.107.2
Please enter a NTP server for the AVP host
For example 172.16.10.55
Please enter value 172.16.107.50
Stopping ntpd
watchdog-ntpd: Terminating watchdog process with PID 33560
Starting ntpd

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New AVP Installation

11. To verify the vmk0 settings, type # esxcli network ip interface ipv4 get.

Note:
Do not change the vmk1s address. vmk1s is fixed for the services port.
The system displays the following details:
Name IPv4 Address IPv4 Netmask IPv4 Broadcast Address Type DHCP DNS
---- ------------- --------------- -------------- ------------ --------
vmk1 192.168.13.6 255.255.255.248 192.168.13.7 STATIC false
vmk0 172.16.107.21 255.255.255.0 172.16.107.255 STATIC false

12. Add a host on the Solution Deployment Manager client as 192.168.13.6.

13. On Solution Deployment Manager, click Change Network Params, and change the IP
address to the customer IP address.
14. Click Change Password, and change the password.
15. Register the host on the main System Manager.
16. Deploy Utility Services.
17. Deploy other application OVA files on the system.
Related links
Password policy on page 52

Password policy
The password must meet the following requirements:
• Must contain at least eight characters.
• Must contain at least one of each of the following: uppercase alphabet, lowercase alphabet,
numerical, and special character.
• Must not contain an uppercase alphabet at the beginning and a digit or a special character at
the end.
Examples for invalid password:
• Password1: Invalid. Uppercase in the beginning and a digit at the end.
• Password1!: Uppercase in the beginning and a special character at the end.
Example for valid password: myPassword!1ok
If the password does not meet the requirements, the system prompts you to enter a new password.
Enter the existing password and the new password in the correct fields.
Ensure that you keep the root password safe. You need the password while adding the host to
Solution Deployment Manager and for troubleshooting in future.

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 Activating SSH from Utility Services

Activating SSH from Utility Services

About this task
For security purpose, SSH access to Appliance Virtualization Platform shuts down in the normal
operation. You must activate SSH on Appliance Virtualization Platform.
When you install or preinstall Appliance Virtualization Platform on a server, SSH is enabled. After
you accept the license terms during Appliance Virtualization Platform installation, SSH shuts down
within 24 hours. After SSH shuts down, you must reactivate SSH by using the AVP_SSH enable
command from Utility Services.
Before you begin
Start an SSH session.
Procedure
1. Log in to the Utility Services virtual machine running on Appliance Virtualization Platform with
an admin account.
2. Type /opt/avaya/common_services.
3. Perform one of the following:
• To enable SSH, type AVP_SSH enable.
• To disable SSH, type AVP_SSH disable.
• To find the status of SSH, type AVP_SSH status.
4. Type # AVP_SSH enable.
Within 3 minutes, the SSH service starts on Appliance Virtualization Platform and runs for
two hours. After two hours, you must reactivate SSH from Utility Services.
When SSH is enabled, you can use an SSH client such as PuTTY to gain access to
Appliance Virtualization Platform on customer management IP address or the services port
IP address of 192.168.13.6.

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Chapter 9: Administration

Shutting down Appliance Virtualization Platform host from

CLI
Before you begin
From Solution Deployment Manager, shut down the virtual machines that are running on the host.
Procedure
1. Start an SSH session and log in to the Appliance Virtualization Platform host.
2. At the prompt, type /opt/avaya/bin/avpshutdown.sh.
The system displays Are you sure you want to stop all VMs and shutdown?
3. To confirm the shutdown operation, type Y.
The system shuts down Appliance Virtualization Platform host, and stops all virtual machines
running on the Appliance Virtualization Platform host. The host does not restart
automatically.
You must manually turn on the Appliance Virtualization Platform server. All virtual machines
running on Appliance Virtualization Platform automatically start.

Resetting the Appliance Virtualization Platform host from

CLI
Before you begin
From Solution Deployment Manager, shut down the virtual machines that are running on the host.
Procedure
1. Start an SSH session and log in to the Appliance Virtualization Platform host.
2. At the prompt, type /opt/avaya/bin/avpshutdown.sh -r.
The system displays Are you sure you want to stop all VMs and reboot?.

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 Changing the network parameters for an ESXi host

Warning:
If you fail to provide the -r option, the system displays Are you sure you want to
stop all VMs and shutdown? and assumes that you want to perform the shutdown
operation.
3. To confirm the reset operation, type Y.
The system resets Appliance Virtualization Platform, and stops all virtual machines that are
running on the Appliance Virtualization Platform host. The Appliance Virtualization Platform
host reboots and restarts all virtual machines automatically.

Changing the network parameters for an ESXi host

About this task
Use this procedure to change the network parameters of Appliance Virtualization Platform after
deployment. You can change network parameters only for the Appliance Virtualization Platform
host.
Note:
If you are connecting to Appliance Virtualization Platform through the public management
interface, you might lose connection during the process. When the IP address changes, you
must reconnect by using the new IP address.
Procedure
1. Perform one of the following:
• For System Manager Solution Deployment Manager, on the web console, click
Services > Solution Deployment Manager, and then click VM Management.
•
For the Solution Deployment Manager client, on the desktop, click the SDM icon ( ),
and then click VM Management.
2. In VM Management Tree, select a location.
3. On the Host tab, in the Host for Selected Location <location name> section, select an ESXi
host and click Change Network Params.
4. In the Network Parameters section, change the IP address, subnetmask, and other
parameters as appropriate.
5. To change the gateway IP address, perform the following:
a. Click Change Gateway.
The Gateway field becomes available for providing the IP address.
b. In Gateway, change the IP address.
c. Click Save Gateway.

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Administration

6. Click Save.
The system updates the Appliance Virtualization Platform host information.

Changing the password for an ESXi host

About this task
You can change password only for the Appliance Virtualization Platform host.
Procedure
1. Perform one of the following:
• For System Manager Solution Deployment Manager, on the web console, click
Services > Solution Deployment Manager, and then click VM Management.
•
For the Solution Deployment Manager client, on the desktop, click the SDM icon ( ),
and then click VM Management.
2. In VM Management Tree, select a location.
3. On the Host tab, in the Host for Selected Location <location name> section, select an ESXi
host and click Change Password.
4. In the Change Password section, enter the current password and the new password, and
reenter the password.
For more information about password rules, see “Password policy”.
5. Click Change Password.
The system updates the password of the Appliance Virtualization Platform host.
Related links
Password policy on page 52

Updating the Appliance Virtualization Platform host from

Solution Deployment Manager
About this task
You can update only the Appliance Virtualization Platform host using this procedure.
Note:
Install Avaya-approved service packs or software patches on Appliance Virtualization Platform
only. Do not install the software patches that are downloaded directly from VMware®.

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 Change Network Parameters field descriptions

Before you begin

1. Install the Solution Deployment Manager client on your computer.
2. Add a location.
3. Add a host.
4. Enable the SSH service on the Appliance Virtualization Platform host.
5. Stop all virtual machines that are running on the Appliance Virtualization Platform host.
Procedure
1. To start the Solution Deployment Manager client, perform one of the following:
•
On the desktop, click the SDM icon ( ).
• Click Start > All Programs > Avaya, and click SDM Client > Avaya SDM Client.
2. In VM Management Tree, select a location.
3. On the Host tab, in the Host for Selected Location <location name> section, select the
Appliance Virtualization Platform host, and click More Actions > Update.
4. On the Update Host page, select the file from the local System Manager or software library.
5. Click Update Host, and copy the Appliance Virtualization Platform host with the absolute
path to the file.
In the Host for Selected Location <location name> section, the system displays the update
status.
6. To view the details, in the Current Action column, click Patching.
Host Patching Status window displays the details. The patch installation takes some time.
When the patch installation is complete, the Current Action column displays the status.
Next steps
Start the virtual machines that were running on the Appliance Virtualization Platform host.

Change Network Parameters field descriptions

Network Parameters
Name Description
Name The name of the Appliance Virtualization Platform
host. The field is display-only.
IP The IP address of the Appliance Virtualization
Platform host
Table continues…

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Administration

Name Description
Subnet Mask The subnet mask the Appliance Virtualization
Platform host
Host Name The host name the Appliance Virtualization Platform
host
Domain Name The domain name the Appliance Virtualization
Platform host
Preferred DNS Server The preferred DNS server
Alternate DNS Server The alternate DNS server
Gateway The gateway IP address.
The field is available only when you click Change
Gateway.

Button Description
Change Gateway Makes the Gateway field available, and displays
Save Gateway and Cancel Gateway Change
buttons.
Save Gateway Saves the gateway IP address value that you
provide.
Cancel Gateway Change Cancels the changes made to the gateway.

Button Description
Save Saves the changes that you made to network
parameters.

Change Password field descriptions

Name Description
Current Password The current password
New Password The new password
Confirm New Password The new password

Button Description
Change Password Saves the new password.

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 Update Host field descriptions

Update Host field descriptions

Name Description
Patch location The location where the Appliance Virtualization
Platform patch that is available. The options are:
• Select Patch from Local SMGR: The Appliance
Virtualization Platform patch is available on the
local System Manager.
• Select Patch from software library: The
Appliance Virtualization Platform patch that is
available in the software library.
Select patch file The absolute path to the Appliance Virtualization
Platform patch file.

Button Description
Update Host Updates the Appliance Virtualization Platform host.

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Chapter 10: Troubleshooting

Troubleshooting Appliance Virtualization Platform

Appliance Virtualization Platform does not install
Perform the following as appropriate:
• Ensure that you are connected to the services port on the server with the following network
configuration on the laptop:
- IP address: 192.168.13.5
- Netmask: 255.255.255.248
- Gateway: 192.168.13.1
• Defective USB drive. Place the ks.cfg file on another USB and connect the USB to the server
• Unsupported server: Release 7.0 does not support S8500 and S8800 servers. Change to a
Release 7.0 supported server.
• Duplicate IP address for Appliance Virtualization Platform management interface already on
the network. Remove the duplicate IP address and reinstall Appliance Virtualization Platform.
• USB stick left plugged in on HP servers. Remove the USB stick, and reboot the server.
• Deployments take longer duration or fail. Ensure that the network settings and network
configuration is correct for the virtual machine that is being deployed.
Virtual machine deployment fails during the sanity check
• Ensure that IP forwarding is enabled on Utility Services if you deploy virtual machines from the
services port with the Solution Deployment Manager client.
• Ensure that System Manager Solution Deployment Manager or Solution Deployment Manager
client can connect to the management IP address of the application being deployed.
• Ensure that the server is physically connected. If Out of Band Management is enabled, ensure
that the Appliance Virtualization Platform host and the virtual machines are deployed with Out
of Band Management configurations.
Virtual machine deployment fails
Ensure that you accept EULA by gaining access to Appliance Virtualization Platform using SSH, and
accepting the EULA.
Cannot SSH to Appliance Virtualization Platform
SSH has shutdown. Activate SSH from Utility Services. For more information, see Activating SSH
from Utility Services.

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 Troubleshooting Appliance Virtualization Platform

On the monitor, the screen displays a warning message in red and then goes blank
During the Appliance Virtualization Platform installation, the monitor displays blank screen, which is
a normal behavior. No action is required.
Related links
Activating SSH from Utility Services on page 53

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Appendix A: System Platform to Appliance
Virtualization Platform
migration scenarios

Appliance Virtualization Platform installation scenarios

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 Deploying Utility Services and virtual machines when Out of Band Management is enabled

Deploying Utility Services and virtual machines when Out

of Band Management is enabled
Before you begin
Install the Solution Deployment Manager client on your computer.
Procedure
1. Connect the computer to the public network with access to the Appliance Virtualization
Platform Management Network IP address that you configured in the kick start generator file.
2. Using the Solution Deployment Manager client, create a location.
3. In the location that you created, create a host of Appliance Virtualization Platform by using
the Management Network IP address of Appliance Virtualization Platform.
4. Ensure that Utility Services OVA is saved in the sub-folder in the Default_Artifacts
directory during the Solution Deployment Manager client installation.
You can save all OVA files of virtual machines that you want to deploy.
5. Create a new virtual machine in the host that you created in Step 3.
6. To set the OVA software library, select the complete path to the Default_Artifacts
directory.
In the Configuration Parameters section, the page displays parameters that are specific to
Utility Services.
7. Fill in the Utility Services parameters.
Provide the IP address that you want to allocate to Communication Manager.
If Out of Band Management is enabled, provide information in the Out of Band Management-
related fields. If Out of Band Management is disabled, leave the fields blank.
8. Deploy Utility Services, and wait for the virtual machine to deploy successfully.
9. Deploy all other virtual machines in the solution one after the other.
10. Validate the system.
Related links
Enabling IP forwarding using Services Port VM for Utility Services on page 42

Deploying Utility Services and virtual machines on the

services port
Before you begin
• Download the Solution Deployment Manager client from the PLDS website.

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System Platform to Appliance Virtualization Platform migration scenarios

The DVD version must use the public IP address on Appliance Virtualization Platform.
• Install the Solution Deployment Manager client on your computer.
Procedure
1. Using the Solution Deployment Manager client, create a location.
2. To connect the computer to the services port on the server, configure the following:
• IP address: 192.168.13.5
• Netmask: 255.255.255.248
• Gateway: 192.168.13.6
On the Solution Deployment Manager client, in the Appliance Virtualization Platform host,
provide the IP address 192.168.13.6.
3. In the location that you created, create a host of Appliance Virtualization Platform by using
the Management Network IP address of Appliance Virtualization Platform.
4. Ensure that Utility Services OVA is saved in the sub-folder in the Default_Artifacts
directory during the Solution Deployment Manager client installation.
You can save all OVA files of virtual machines that you want to deploy.
5. Create a new virtual machine in the host that you created in Step 3.
6. To set the OVA software library, select the complete path to the Default_Artifacts
directory.
In the Configuration Parameters section, the page displays parameters that are specific to
Utility Services.
7. Enter the IP address details for Utility Services, deploy Utility Services, and wait for the
virtual machine to deploy successfully.
8. Change the Utility Services configuration parameters to the following:
• IP address: 192.11.13.5
• Netmask: 255.255.255.252
• Gateway: 192.168.13.6
On the Solution Deployment Manager client, in the Appliance Virtualization Platform host,
leave the IP address as 192.168.13.6.
9. Ensure that the IP forwarding feature is enabled on Utility Services.
10. Deploy all other virtual machines in the solution one after the other.
11. (Optional) During the deployment, if the sanity check fails, verify the host network
configuration.
The deployment might be successful, however, sanity check can fail due to a bad network
connection.
12. Validate the system.

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 Deploying Utility Services and virtual machines on the services port

Related links
Enabling IP forwarding using Services Port VM for Utility Services on page 42

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Index
A change IP address for ESXi host .........................................55
change Netmask for Appliance Virtualization Platform host 55
access Solution Deployment Manager client .......................27 Change Network Params .....................................................55
activate SSH from Utility Services ....................................... 53 client Solution Deployment Manager ................................... 22
Appliance Virtualization Platform ............................. 31, 43, 50 configure
change password ......................................................... 52 Ethernet port speed ...................................................... 18
install ............................................................................ 40 port speed .....................................................................18
networking .................................................................... 12 configure Appliance Virtualization Platform USB drive ........ 39
NIC ports ...................................................................... 13 configure server preinstalled with Appliance Virtualization
NIC teaming Platform ............................................................................... 50
modes ....................................................................18 creating authentication file ................................................... 43
reset ..............................................................................54
shutdown ...................................................................... 54
troubleshoot ..................................................................60
D
Appliance Virtualization Platform configuration delivering authentication file ................................................ 43
spreadsheet ..................................................................37 deploy Utility Services and virtual machines
Appliance Virtualization Platform drive kits ..........................45 services port ................................................................. 63
Appliance Virtualization Platform host password deploy virtual machines on Appliance Virtualization Platform
change ..........................................................................56 ..............................................................................................63
Appliance Virtualization Platform installation scenarios .......62 documentation ....................................................................... 7
Appliance Virtualization Platform network parameters ........ 55 download
Appliance Virtualization Platform overview ..........................20 ASG file ........................................................................ 43
Appliance Virtualization Platform to System Platform rollback authentication file ..........................................................43
..............................................................................................49 drive kits
Appliance Virtualization Platform USB drive Appliance Virtualization Platform ..................................45
configure .......................................................................39
ASG file ................................................................................43
ASG file installation on Appliance Virtualization Platform ....43 E
authentication file
Enabling ...............................................................................42
download ...................................................................... 43
ESXi host Gateway
install ............................................................................ 43
change ..........................................................................55
Avaya appliance offer .......................................................... 20
edit ................................................................................55
Avaya Aura application
ESXi host IP address
deploy ........................................................................... 28
change ..........................................................................55
upgrade ........................................................................ 28
edit ................................................................................55
Avaya virtualization platform ................................................20
ESXi host password
avpshutdown.sh ...................................................................54
change ..........................................................................56
avpshutdown.sh -r ............................................................... 54
Ethernet port speed ............................................................. 18
existing configuration
B backup .......................................................................... 37

backup connection ...............................................................16

backup existing configuration .............................................. 37 F
field descriptions
C Appliance Virtualization Platform configuration ............ 37
change password ......................................................... 58
capabilities
Solution Deployment Manager client ............................27
centralized Solution Deployment Manager .......................... 23 H
change
hard disk drive
ESXi host IP address ....................................................55
install Appliance Virtualization Platform ........................44
change ESXi host password ................................................56
roll back to System Platform .........................................49
Change Gateway ................................................................. 57

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 Index

Host Presence Services ...............................................................31

update ...........................................................................59
R
I
related documentation ........................................................... 7
install reset
Application Enablement Services ................................. 24 Appliance Virtualization Platform ..................................54
ASG file ........................................................................ 43 rollbackSystem Platform
authentication file ..........................................................43 recover ..........................................................................48
Avaya Aura applications ............................................... 24 restore .......................................................................... 48
Avaya Aura Media Server .............................................24 rollback ......................................................................... 48
Branch Session Manager ............................................. 24 System Platform ........................................................... 48
Communication Manager ............................................. 24 roll back to System Platform
Engagement Deployment Platform ...............................24 hard disk drive .............................................................. 49
SAL ...............................................................................24
SDM ..............................................................................24
Session Manager ..........................................................24
S
Solution Deployment manager client ............................24 S8300E ................................................................................ 32
System Manager .......................................................... 24 scenario
WebLM ......................................................................... 24 deploy Appliance Virtualization Platform on services port
install Appliance Virtualization Platform ...............................40 .......................................................................................63
install Appliance Virtualization Platform by using hard disk deploy virtual machines on Appliance Virtualization
drive ..................................................................................... 44 Platform ........................................................................ 63
IP address mapping .............................................................36 scenario is enabled
IP forwarding ........................................................................42 deploy virtual machines on Appliance Virtualization
Platform when Out of Band Management .................... 63
M scenarios
Appliance Virtualization Platform ..................................62
map Dom-0 to Appliance Virtualization Platform ................. 36 SDM
Migrate to Appliance Virtualization Platform ........................ 34 installation .....................................................................24
migrating Appliance Virtualization Platform ......................... 33 SDM client ........................................................................... 23
Migration SDM client capabilities .........................................................27
System Platform ........................................................... 35 SDM client dashboard ......................................................... 27
services port
deploy Utility Services .................................................. 63
N virtual machines ............................................................63
network components ..............................................................7 Services Port VM ................................................................. 42
network parameters Session Manager .................................................................31
change ..........................................................................57 shutdown
Appliance Virtualization Platform ..................................54
software warranty ................................................................ 11
O Solution Deployment Manager ................................ 22, 28, 52
Solution Deployment Manager client ............................. 22, 23
Out of Band Management
install ............................................................................ 24
deploy virtual machines ................................................ 63
Solution Deployment Manager client capabilities ................ 27
Solution Deployment Manager client dashboard ................. 27
P spreadsheet ......................................................................... 37
SSH from Utility Services .....................................................53
password support .................................................................................10
change ..........................................................................58 supported servers ................................................................ 32
password change System Manager ..................................................................31
Appliance Virtualization Platform host .......................... 56 System Platform ............................................................ 31, 33
ESXi host ......................................................................56 System Platform to Appliance Virtualization Platform
password policy ............................................................. 52, 56 validate migration ......................................................... 42
password rules .....................................................................52 System Platform to Appliance Virtualization Platform
Postmigration validation .......................................................42 migration .............................................................................. 34
preinstall Appliance Virtualization Platform ..........................50

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Index

T
template values ....................................................................35
training ................................................................................... 8
troubleshoot
Appliance Virtualization Platform ..................................60
defective USB ...............................................................60
duplicate IP address ..................................................... 60

U
update
Appliance Virtualization Platform ..................................59
update ................................................................... 56
Appliance Virtualization Platform host .......................... 56
Solution Deployment Manager .........................................
update Appliance Virtualization Platform host .......56
upgrade Avaya Aura application ..........................................28
Utility Services ............................................................... 31, 42

V
validate migration
System Platform to Appliance Virtualization Platform .. 42
validate System Platform migration ..................................... 42
videos .................................................................................. 10

W
warranty ............................................................................... 11
WebLM ................................................................................ 31

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