BODY INTERIOR

INSTRUMENT PANEL
SECTION IP B

E
CONTENTS
PRECAUTION ............................................... 2 Work Flow ................................................................. 4 F
Generic Squeak and Rattle Troubleshooting ............ 6
PRECAUTIONS ................................................... 2 Diagnostic Worksheet ............................................... 8
Precaution for Supplemental Restraint System G
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN- ON-VEHICLE REPAIR ................................. 10
SIONER" ................................................................... 2
INSTRUMENT PANEL ASSEMBLY ................. 10
PREPARATION ............................................ 3 Exploded View .........................................................10 H
Removal and Installation .........................................10
PREPARATION ................................................... 3
Special Service Tool ................................................. 3 DISASSEMBLY AND ASSEMBLY .............. 15 I
Commercial Service Tool .......................................... 3
CENTER CONSOLE ASSEMBLY .................... 15
SYMPTOM DIAGNOSIS ............................... 4 Exploded View .........................................................15
Disassembly and Assembly .....................................15 IP
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ................................................................ 4
K

IP-1
 PRECAUTIONS
< PRECAUTION >
PRECAUTION
PRECAUTIONS
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT
PRE-TENSIONER" INFOID:0000000001689406

The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SR and SB section of this Service Man-
ual.
WARNING:
• To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in
the event of a collision which would result in air bag inflation, all maintenance must be performed by
an authorized NISSAN/INFINITI dealer.
• Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal
injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag
Module, see the SR section.
• Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or har-
ness connectors.

IP-2
 PREPARATION
< PREPARATION >
PREPARATION A
PREPARATION
Special Service Tool INFOID:0000000001689407
B
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Tool number Description C

(Kent-Moore No.)
Tool name
— Locating the noise D
(J-39570)
Chassis ear

SBT839
G
— Repairing the cause of noise
(J-43980)
NISSAN Squeak and Rattle kit H

IP

SBT840

Commercial Service Tool INFOID:0000000001689408

K

(Kent-Moore No.) Description L

Tool name
(J-39565) Locating the noise
Engine ear
M

SIIA0995E

Power Tool Loosening bolts and nuts O

PBIC0191E

IP-3
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
SYMPTOM DIAGNOSIS
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000001689409

SBT842

CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to IP-8, "Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE

IP-4
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to A
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
B
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”. C
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs. D
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS E
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
F
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope). G
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken H
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
I
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise. IP
• looking for loose components and contact marks.
Refer to IP-6, "Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE K
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible. L
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION: M
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be N
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25 O
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel. P
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.

IP-5
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle Troubleshooting INFOID:0000000001689410

Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment

IP-6
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together A
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise. B

SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
C
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking D
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR) E
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for: F
1. Loose harness or harness connectors.
2. Front console map/reading lamp lens loose.
3. Loose screws at console attachment points. G

SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
H
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder I
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
IP
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
K
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include: L
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
M
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment N
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM O
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
P

IP-7
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Diagnostic Worksheet INFOID:0000000001689411

LAIA0072E

IP-8
 SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >

IP

O
LAIA0071E

IP-9
 INSTRUMENT PANEL ASSEMBLY
< ON-VEHICLE REPAIR >
ON-VEHICLE REPAIR
INSTRUMENT PANEL ASSEMBLY
Exploded View INFOID:0000000001689422

Removal and Installation INFOID:0000000001689412

INSTRUMENT PANEL

AWJIA0033ZZ

1. Speaker grille RH/LH 2. Cluster lid A 3. Lower instrument panel LH

4. Side ventilator grille RH/LH 5. Combination meter 6. Steering lock escutcheon

IP-10
 INSTRUMENT PANEL ASSEMBLY
< ON-VEHICLE REPAIR >
7. Column cover upper 8. Column cover lower 9. Cluster lid C
10. Center ventilator grill RH/LH 11. Cluster lid D 12. AV control unit A
13. Display unit 14. A/C and AV switch assembly 15. Lower glove box latch assembly
16. Lower glove box 17. Fuse block cover 18. Lower instrument panel RH
19. Lower glove box damper assembly 20. Upper glove box door 21. Upper glove box B
22. Instrument side finisher 23. Instrument panel and pad assembly 24. Passenger air bag module
25. Knee protector brace
C
Removal
CAUTION:
Before servicing, turn the ignition switch off, disconnect both battery terminals, then wait at least 3
D
minutes.
1. Disconnect the battery negative terminal.
2. Remove the center console. Refer to IP-10, "Removal and Installation". E
3. Remove the combination meter. Refer to MWI-94, "Removal and Installation".
4. Remove front pillar upper finisher. Refer to INT-13, "Removal and Installation".
5. Remove optical sensor. Refer to EXL-114, "Removal and Installation". F
6. Remove AV control unit. Refer to AV-134, "Removal and Installation".
7. Remove display unit, if equipped. Refer to AV-424, "Removal and Installation".
8. Remove cluster lid D. G
9. Disconnect GPS antenna.
10. Remove the passenger air bag module. Refer to SR-8, "Removal and Installation".
H
11. Remove the instrument stay RH/LH bolts.
12. Remove instrument panel and pad assembly.
• Disconnect all remaining harnesses.
I
Installation
Installation is in the reverse order of removal.
CLUSTER LID C IP

AWJIA0055ZZ

O
1. Instrument panel 2. Cluster lid C A. Cluster lid C Bolt

Removal
CAUTION: P
Before servicing, turn the ignition switch off, disconnect both battery terminals, then wait at least 3
minutes.
1. Disconnect the battery negative terminal.
2. Select neutral, then remove shifter handle.
3. Remove A/T finisher.
4. Remove the center console bin screws and center console bin.

IP-11
 INSTRUMENT PANEL ASSEMBLY
< ON-VEHICLE REPAIR >
5. Remove cluster lid C bolts, then release the clips and remove cluster lid C.
6. Disconnect electrical connectors and remove cluster lid C.
Installation
Installation is in the reverse order of removal.
CLUSTER LID D

AWJIA0056ZZ

1. Cluster lid D A. Cluster lid D screw

Removal
1. Remove A/T finisher.
2. Remove lower instrument panel LH.
3. Remove lower instrument panel RH.
4. Remove cluster lid C.
5. Disconnect the electrical connectors and remove cluster lid D.
Installation
Installation is in the reverse order of removal.
LOWER INSTRUMENT PANEL LH
Removal
1. Remove front pillar lower finisher. Refer to INT-13, "Removal and Installation".
2. Remove lower instrument panel LH, using power tool.
3. Pull rearward to release lower instrument panel LH.
4. Disconnect lower instrument panel LH harness connectors.

LIIA1744E

Installation
Installation is in the reverse order of removal.

IP-12
 INSTRUMENT PANEL ASSEMBLY
< ON-VEHICLE REPAIR >
COMBINATION METER
A

E
WIIA1053E

1. Combination meter 2. Combination meter screws 3. Cluster lid A

F
4. Ignition key lamp assembly 5. Steering lock escutcheon 6. Cluster lid A screws

Removal
1. Disconnect the negative battery cable. G
2. Remove front pillar upper finisher. Refer to INT-13, "Removal and Installation".
3. Remove lower instrument panel LH.
H
4. Remove steering lock escutcheon.
5. Remove cluster lid A, using power tool.
6. Remove combination meter, using power tool. I
7. Disconnect combination meter electrical connectors.
Installation
Installation is in the reverse order of removal. IP

A/T FINISHER
K

M
AWJIA0057ZZ

1. Cluster lid D 2. Center console front base 3. Cup holder finisher N

4. A/T finisher ⇐ Front

Removal
O
1. Remove cup holder finisher.
2. Release the shifter handle clip, then remove shifter handle.
3. Pull up to release clips and disconnect the connectors, then remove the A/T finisher. P
Installation
Installation is in the reverse order of removal.

LOWER INSTRUMENT PANEL RH AND LOWER GLOVE BOX

Removal

IP-13
 INSTRUMENT PANEL ASSEMBLY
< ON-VEHICLE REPAIR >
1. Disconnect the negative battery terminal.
2. Remove front pillar lower finisher. Refer to INT-13, "Removal and Installation".
3. Remove lower instrument panel RH screws, using power tool.
4. Remove lower instrument panel RH and lower glove box.
Installation
NOTE:
Install upper glove box before installing lower glove box.
Installation is in the reverse order of removal.

UPPER GLOVE BOX

Removal
1. Remove lower instrument panel RH and lower glove box.
2. Remove cluster lid C.
3. Remove upper glove box screws, using power tool.
4. Remove upper glove box.
Installation
Installation is in the reverse order of removal.
CENTER CONSOLE

WIIA1058E

Removal
1. Remove lower instrument panel RH.
2. Remove cup holder finisher.
3. Remove A/T finisher.
4. Remove center console screws.
5. Disconnect electrical connectors and remove center console.
Installation
Installation is in the reverse order of removal.

IP-14
 CENTER CONSOLE ASSEMBLY
< DISASSEMBLY AND ASSEMBLY >
DISASSEMBLY AND ASSEMBLY A
CENTER CONSOLE ASSEMBLY
Exploded View INFOID:0000000001689423
B

Disassembly and Assembly INFOID:0000000001689421

C
LOWER GLOVE BOX

IP

L
WIIA1049E

1. Upper glove box 2. Upper glove box door 3. Lower instrument panel RH
4. Fuse block cover 5. Lower glove box latch assembly cover 6. Lower glove box M
7. Lower glove box latch assembly 8. Damper hook 9. Lower glove box damper

Disassembly N
1. Remove fuse block cover.
2. Remove damper hook.
3. Remove lower glove box latch cover. O
4. Remove lower glove box latch assembly.
Assembly
Assembly is in the reverse order of disassembly. P

UPPER GLOVE BOX

Disassembly
1. Remove upper glove box door screws.
2. Remove upper glove box door.

IP-15
 CENTER CONSOLE ASSEMBLY
< DISASSEMBLY AND ASSEMBLY >
Assembly
Assembly is in the reverse order of disassembly.
Center Console

AWJIA0058ZZ

1. Console bin 2. A/T finisher 3. Ash tray

4. Center console front base 5. Cup holder finisher 6. Bracket
7. Center console rear base 8. Bracket DVD 9. Wire harness bracket
10. Rear finisher assembly 11. Rear cup holder assembly 12. Ventilator console grille (if equipped)
13. Rear HVAC control (if equipped) 14. Hinge 15. Center console lid
16. Center console bin 17. Cup holder insert 18. Cup holder assembly
A. Screw B. Bolt

Disassembly
1. Remove center console. Refer to IP-10, "Removal and Installation".
2. Remove center console lid.
3. Remove latch from center console lid.
4. Remove hinge from center console lid.
5. Remove rear finisher assembly.
6. Remove rear cup holder assembly.
7. Remove DVD player, if equipped.
8. Disconnect center console harness connectors.
9. Remove cup holder insert and cup holder assembly.
10. Remove center console bin.
11. Remove center console bracket.
12. Remove wire harness bracket.
Assembly
IP-16
 CENTER CONSOLE ASSEMBLY
< DISASSEMBLY AND ASSEMBLY >
Assembly is in the reverse order of disassembly.
A

IP

IP-17