EOB Description Rejection Group Reason Remark

Code Code Code Code Code

001 Denied. Care beyond first 20 visits or 60 days requires NULL CO A1, 45 N54, M62
authorization.
002 Denied. Report of Accident (ROA) payable once per claim. NULL CO B13, A1, 23 N117
Previous payment has been made.
003 Initial office visit payable 1 time only for same injured NULL CO B13 M13
worker/provider/diagnosis.
004 Denied. Physical therapy by the attending doctor is limited to 6 NULL CO 35, A1, 45 N362
treatments.
005 Denied. Physical therapy beyond the first 12 treatments NULL CO A1, 45 M62, N54
requires authorization.
006 Rental has extended over 30 days. Only short term rental is NULL CO 108, 119, 45 NULL
allowed.
007 Denied. Facet joint injections are limited to 4 per injured NULL CO 35, A1, 45 N362
worker.
008 Denied. Chemonucleolysis is allowed once in a lifetime only. NULL CO 35, A1, 45 N117
009 Maximum 2 service units allowed. NULL CO 45, P12 NULL
010 Maximum 40 hours payable per vocational referral. NULL NULL NULL NULL
011 Maximum 50 hours payable per vocational referral. NULL NULL NULL NULL
012 Maximum 2 hours allowed per vocational referral. NULL NULL NULL NULL
013 Quality or level of service does not meet L&I standards. NULL CO A1 N35
014 Maximum 1 service unit allowed for same day/diagnosis. NULL CO P12, 45 NULL
015 Maximum of 2 hours travel wait time allowed. NULL NULL NULL NULL
016 Thank you. Your effort to complete this bill correctly has been NULL NULL NULL NULL
appreciated.
017 Denied. Meal receipts must include business name or be NULL NULL NULL NULL
accompanied by cash registered receipt.
018 Additional views/units are not payable on MRI's. NULL CO 45 NULL
019 Amount paid is according to hours lost from work per the NULL NULL NULL NULL
daily compensation rate.
020 This service is payable only once and must be billed as 1 line NULL CO 16 M53
item and 1 unit of service.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
021 Denied. Free parking available at this facility. NULL NULL NULL NULL
022 Consultations not payable to attending physician. NULL CO A1 N637
023 Denied. Submit bill to party who requested testimony (e.g. NULL PI 109 NULL
attorney general office, BIIA, etc.)
024 Maximum of 1 hour allowable only. NULL CO P12, 45 NULL
025 Accumulated services have exceeded L&I limit. NULL CO NULL NULL
026 This is an individual interim payment. NULL CO NULL NULL
027 Denied. Not authorized to provide work hardening services. NULL CO A1 M62, N612
Contact work hardening reviewer at (360)902-4480.
028 A maximum of 1 service unit is allowed. NULL CO P12, 45 NULL
029 Denied. Home nursing travel, holidays, overtime & weekends NULL CO A1 N643
are considered the providers overhead.
030 A maximum of 300 miles is allowed. NULL CO P12, 45 NULL
031 This was paid at the highest allowable fee for breakfast, lunch NULL NULL NULL NULL
or dinner.
032 Denied. The tooth number billed has not been authorized. NULL CO A1, 197 N473
033 Lack of correct amount of units on bill can reduce or delay NULL CO 226 M53
payment.
034 Number of hours paid per agreement with L&I Occupational NULL CO P12 N10
Nurse Consultant.
035 Paid professional component only. Technical component NULL CO NULL NULL
billed by and paid to another provider.
036 Adjustment/deduction taken to credit base anesthesia units that NULL CR P13 N692
were billed by you in error.
037 L&I responsible for payment of this bill. Reimburse payments NULL CO 19 MA17
made by other sources.
038 Use modifier -7N with X-ray, lab services, and other allowed NULL CO 4 M78
diagnostic services performed in conjunction with an IME.
039 Denied. The legal maximum of $4000 for retraining has been NULL NULL NULL NULL
expended.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
040 Denied. Place of service is invalid/invalid for date of service. NULL CO NULL M77
Resubmit with valid code.
041 Adjustment made to this bill per contractual agreement with NULL CR NULL N10
utilitzation review (UR) vendor.
042 Payment of this service has been made per Board of Industrial NULL CO NULL N10
Insurance Appeals (BIIA).
043 Denied. Procedure code missing from bill. NULL CO 16, A1 MA66
044 Denied. Out of state travel expenses incurred prior to 7-1-91 NULL NULL NULL NULL
are not payable.
045 Denied. Type service/procedure code is invalid. Refer to NULL CO 8 NULL
current fee schedule for valid code.
046 Payment made to correct your account for the refund which NULL CR P12 NULL
you made to L&I.
047 Denied. Treatment is available within ten miles, one way. NULL NULL NULL NULL
Travel expense is not payable.
048 Adjudicated per instructions from Claim Manager. NULL CO P12 N10
049 Denied. No Report of Accident (ROA) has been received for NULL CO NULL NULL
this claim number by L&I.
050 Only 1 new patient visit allowed within 3 years. NULL CO B16 NULL
051 Payment made to EBP for review of service for which claim NULL NULL NULL NULL
was not received/initiated by L&I.
052 Denied. The maximum allowable number of units was paid on NULL CO 45 N362
another line or bill.
053 Services 9/98 through 6/99, 40 maximum units allowed. NULL CO P12 N362
Services 7/99 on, 32 maximum units allowed.
054 Denied. Clinic provider number may not be used in provider NULL CO NULL N290
field, only payee field.
055 Payment adjusted or denied. Only one unit of service payable NULL CO A1, 45 N362
per claim.
056 Denied. Chart notes are required for services billed. No NULL CO 16, A1 N29
additional amount is payable.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
057 Submit charges for rehab DRG 462 under your facilities NULL CO 8 NULL
separate rehab unit provider number.
058 Denied. E/M code not payable with MPE or impairment rating NULL CO A1 M86
by same provider/claim/date of service.
059 Payment adjusted to number of service units authorized by the NULL CO P12 N10
Claim Manager.
060 Denied. Please rebill using the correct provider number for NULL CO 8, A1 N77
these services.
061 Allowed at combined procedure code rate per L&I published NULL CO P12, 45 NULL
fee schedule.
062 Fee for visit includes care of the day. NULL CO NULL M15
063 Denied. Reopening application is payable only on claims NULL CO P13 NULL
closed over 60 days.
064 Denied. Fee for service includes office call. NULL CO P13 NULL
065 Only one adjustment form should be submitted listing all NULL CR 16 N232
changes requested to an ICN bill.
066 Denied. The admit and discharge dates are the same. Rebill NULL CO A1 N64, N173,
this service as outpatient service. MA31
067 Adjusted. Examination completed within 6 weeks of a "no NULL CR NULL NULL
show" exam billed to L&I.
069 Denied. The provider is not an approved chiropractic NULL CO B7 NULL
consultant with L&I.
070 Allowable fee set by L&I Chiropractic Consultant based upon NULL CO P12 N10
review of report.
071 Denied. Injury occurred while in course of employment NULL CO 109, A1 N104
subject to Longshore & Harbor Workers Act
072 Denied. Rebill services under the performing provider's name NULL CO NULL N290
and provider number and/or NPI.
073 Payment adjusted per review by Department Occupational NULL CO P12 N10
Nurse Consultant.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
074 Denied. Replacement and repair of this item is not covered by NULL CO 96, A1 N171
L&I.
075 Denied. Requested records not rec'd by August(AHS). Injured NULL CO 226, A1 N463
worker is not to be billed.
076 Denied. Claim reopened for provisional time-loss only. NULL CO 27, A1 N578
If/when reopened for medical, rebill.
077 Procedure billed needs a referral ID on the bill. Contact the NULL NULL NULL NULL
referring vocational provider for this number.
078 Services paid. Claim now closed and no additional benefits are NULL CO 35 NULL
payable.
079 Denied. This is a rebill of an original that is currently under NULL CO 18 NULL
review by utilization review (UR) vendor.
080 Anesthesia services reimbursed under RBRVS are not paid by NULL CO 59 NULL
base and time units.
081 Units adjusted to 24. This procedure's unit value is calculated NULL CO P12 NULL
on a per hour basis.
082 The modifier used requires a report. No report has been NULL CO 16, A1 N29
received for these services.
083 When using a group number you must also indicate by NULL CO NULL N290
provider number which doctor performed services.
084 Units or payment adjusted to pay maximum allowable amount NULL CO P12 N362
per day.
085 Units per injury per time period exceeded. Denied/Adjusted NULL CO P12 N362
per current fee schedule maximum.
086 Payment adjusted. Payment of guest convenience items are the NULL NULL NULL NULL
injured worker's responsibility.
087 Units adjusted to correct amount. Only 2 additional visits NULL CO P12, 45 NULL
allowed per day.
088 Referring provider number is missing/not valid for this claim. NULL NULL NULL NULL
Contact referring vocational provider for this number.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
089 Denied. Service dates not within authorized dates for billed NULL NULL NULL NULL
referral ID.
090 Denied. Travel only reimbursed for scheduled treatment, NULL NULL NULL NULL
exams and vocational services.
091 Bill's referral ID does not match claim number on bill, is NULL NULL NULL NULL
missing or invalid. Correct and rebill.
092 Denied. Performing provider number not valid for this date of NULL CO B7 NULL
service.
093 This bill was adjusted in error in 12-90 when the Dept NULL NULL NULL NULL
processed accommodation code adjustments.
094 Adjustment made to this bill per contractual agreement with NULL CR NULL N10
utilization review (UR) vendor.
095 Payment made to utilization review (UR) vendor for review of NULL CO 100 NULL
service for which claim was not received/initiated by L&I.
096 Denied. Requested records not received by utilization review NULL CO 226, A1 N463
(UR) vendor. Injured worker is not to be billed.
097 Denied. This is a rebill of an original that is currently under NULL CO 18 NULL
review by utilization review (UR) vendor.
098 Denied. Incorrect procedure code for referral ID/type billed. NULL NULL NULL NULL
099 Charge/fee converted to rate of exchange in effect for date of NULL CO P12 NULL
service.
100 Effective 9/1/93 L&I will not pay for Stadol Nasal Solution. NULL CO NULL NULL
101 Denied as duplicate. If not a duplicate, submit an adjustment NULL CO 18, B13 NULL
request with documentation.
102 Deny. No vocational rehabilitation counselor (VRC) is NULL NULL NULL NULL
assigned to this referral.
103 Deny. Payee provider is not assigned to this referral ID. NULL NULL NULL NULL
104 Denied. Service is included in flat fee or follow up care period NULL CO B1 M144
for major surgery performed.
105 Denied. Procedure code is incompatible with diagnosis code NULL CO 11 NULL
on the bill.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
106 Denied. The therapeutic class and the diagnosis on the bill are 80 NULL NULL NULL
incompatible.
107 Board charges are allowed for payment of food items only. NULL NULL NULL NULL
Other items are not authorized.
108 Payment of this service has been authorized as a retraining NULL NULL NULL NULL
expense.
109 Deduction taken to reimburse L&I for unauthorized or excess NULL CR P12, 197 NULL
payment of this service.
110 Paid technical component only. Professional component billed NULL CO P12, 89 NULL
by and paid to another provider.
111 The procedure modifier(s) required for the surgery(s) on this NULL CO 4 NULL
bill is either invalid or missing
112 Units of service adjusted to comply with the maximum 40 NULL CO P12 NULL
hours payable for this service.
113 When billing an unlisted procedure code a specific description NULL CO 16 M51, MA69
of service must be on the bill.
114 Paid. Condition not accepted but retarding recovery from NULL CO 20 NULL
accepted condition.
115 Units of service for accommodations conflict with the covered NULL CO 16 N345
dates listed on your bill.
116 No payment made for this surgical service. It is included in flat NULL CO 97 M144
fee for major surgery billed.
117 The 1st procedure code modifier is either completely invalid NULL CO 4 NULL
or invalid for the service dates billed.
118 This service has already been billed by and paid to another NULL CO B20 NULL
provider.
119 Paid on adjunctive treatment basis only. Condition not NULL CO 20 NULL
accepted.
120 Denied. The date of service is required. Submit bill only when NULL CO 16 MA31
service has been completed.
121 Not paid. Provider name and/or number is missing or invalid. NULL CO 16 N290

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
122 History adjustment due to consolidation of claim numbers. NULL OA P12 NULL
123 Denied. This service is not payable in advance. 15 CO 110 NULL
124 Denied. The beginning/ending service date is missing or 15 CO 16 MA31
invalid.
125 Denied. Bill was received in L&I after 90 days from date of NULL CO 29 NULL
service.
126 Payment processed. Future vouchers for travel over 90 days NULL NULL NULL NULL
old will be denied.
127 Denied. The prescription was not written by the recognized NULL CO A1,184 N31
attending physician of record.
128 Denied. The prescription was written for a condition unrelated NULL CO 96, A1 N576
to the industrial injury.
129 Missing or invalid modifier code was billed. Please note NULL CO 4 M78
corrected code used in this instance.
130 Injured worker name was missing from the billing received by CD CO 16 MA36
L&I.
131 Denied. The prescribing provider number is missing or 25 CO 16 N31
invalid.
132 Please list all applicable modifiers in the description field NULL CO 4 M78
when billing modifier 99.
133 Denied. Gasoline and/or automotive costs are included in the NULL NULL NULL NULL
mileage reimbursement rate.
134 Allowed at rate established by Washington Administrative NULL CO P12 NULL
Code effective this service date.
135 Denied. Parking receipts were not attached to your billing. NULL NULL NULL NULL
Attach receipts to bill and resubmit for further consideration.
136 Extra views must be billed under -22 modifier per Fee NULL CO 4 NULL
Schedule/WAC 296-23-01005.
137 Procedure code states "minimum of __ views." Additional NULL CO P12, 45 NULL
amount not payable for extra views.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
138 Payment for report not allowed when procedure code billed NULL CO 97 NULL
requires submission of report.
139 Adjustment processed as result of provider audit. NULL CR P12 N10
140 Refund made as result of provider audit. NULL CR P12 N10
141 Base units paid only. Actual anesthesia time must be on bill. NULL CO 16 M49, N203
Submit adjustment to this bill.
142 Allowable fee set by L&I Medical Consultant based upon NULL CO P12 N10
review of report.
143 Provider number or NPI corrected to match name. Bill with NULL CO 226 N290
correct number for provider name in future.
144 The prescription written date is missing or is invalid. NULL NULL NULL NULL
145 Type of service code is missing or is invalid. NULL CO 226 N34
146 Denied. The injured worker's sex code on this bill is missing NULL CO 16, A1 MA39
or invalid.
147 The daily room rate was missing from the billing you NULL CO 16 M51
submitted to L&I.
148 The revenue code for this service was missing from the billing NULL CO 16 M50
you submitted to L&I.
149 Use of this procedure code for this date of service is invalid. NULL CO A1 M67
150 Denied. Injured worker date of birth is missing or invalid. NULL CO 16 N329
151 The side of body code is invalid. It must be L (left), R (right) NULL CO 4 NULL
B (both) or remain blank.
152 NDC code and/or the prescription number is missing or NULL CO 16, A1 M119
invalid.
153 Denied. Principal diagnosis code is invalid for the first date of NULL CO A1 MA63
service.
154 Denied. Second ICD diagnosis code is invalid for the first date NULL CO A1 M64
of service.
155 Drug quantity missing/invalid. If equipment rebill on E7 CO 16 NULL
Statement for Miscellaneous Services.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
156 Days supply missing/invalid. If equipment send bill on 19 CO 16 NULL
Statement for Miscellaneous Services.
157 Not responsible for repair or replacement of contacts or NULL PR 96 NULL
glasses not worn at time of injury.
158 Bill paid. You must reimburse the employer the total amount NULL OA P12 NULL
he/she paid for this service.
159 Prescribing provider number on your bill was terminated or 71 CO 184 NULL
associated to a terminated number when the prescription was
written.
160 Reduced to office call fee for 90030 or ER visit 90350 per our NULL CO P12, 45 NULL
Medical Aid Rules.
161 Denied. Third ICD diagnosis code is invalid for first date of NULL CO 16 M64
service.
162 Denied. Fourth ICD diagnosis code is invalid for first date of NULL CO 16 M64
service.
163 Not paid. Diagnosis code missing. NULL CO 16 M64
164 Denied. Fifth ICD diagnosis code is invalid for first date of NULL CO 16 M64
service.
165 Unable to determine referring physician's name and/or NULL CO 16 N285, N286
provider number.
166 Section of the bill indicating if the old glasses prescription was NULL CO 16 NULL
available was not completed.
167 Denied. Patient status code is missing or invalid for state fund NULL CO 16 MA43
injured workers.
168 Denied. Refraction is not paid when the old prescription is NULL CO 96 NULL
available.
169 Denied. Admitting/Principal ICD diagnosis code is not NULL CO 16, A1 M81
sufficiently specific.
170 Denied. Second ICD diagnosis code is not sufficiently NULL CO 16, A1 M81
specific.
171 Denied. Third ICD diagnosis code is not sufficiently specific. NULL CO 16, A1 M81

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
172 Type service/procedure code is missing or is an invalid L&I NULL CO 16 MA66
procedure code.
173 Denied. The admission date and the service dates are NULL OA 16, A1 MA40,
incompatible. MA31
174 Denied. L&I did not authorize these services by this provider NULL CO A1, 197 N473
for this claim.
175 Service prior to April 1, 1986 must be billed as a separate line NULL NULL NULL NULL
item.
176 Denied. Fourth ICD diagnosis code is not sufficiently specific. NULL CO 16, A1 M81

177 Denied. Fifth ICD diagnosis code is not sufficiently specific. NULL CO 16, A1 M81
178 Denied. First diagnosis code denotes a non-industrial NULL CO 16, A1 M81
condition or is not sufficiently specific
179 Admit type is invalid. Valid admit types are 1,2,3, and 4. NULL CO 16 MA41
180 Denied. Principal procedure date is more than 2 days prior to NULL CO 26, A1 MA66
the bill's first covered date.
181 Denied. Principal diagnosis denotes a non-industrial condition NULL CO 16, A1 MA63
or is not sufficiently specific.
182 Incorrect revenue code billed for this service. NULL CO 16, A1 M50
183 The units of service are missing or invalid. NULL CO 16, A1 M53
184 Charge is missing or $0.00; invalid (rate X days not equal to DU CO 16, A1 M79
charge); or CPT category 2 code.
185 The admission date is missing. NULL CO 16, A1 MA40
186 Denied. The provider has already been paid for this service NULL CO 18 M86
under his individual L&I provider number.
187 Denied. The clinic has already been paid for this service under NULL CO 18 M86
the clinic's L&I provider number.
188 Denied. Second diagnosis denotes a non-industrial condition NULL CO 16, A1 M81
or is not sufficiently specific.
189 Denied. Third diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
190 Denied. fourth diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.
191 Denied. Fifth diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.
192 Denied. Resubmit with list of ingredients, their cost and NULL CO 16, A1 N668
compounding time on Statement for Compound Prescription
form 245-010-000.
193 Denied. The principal ICD diagnosis code is missing. NULL CO 16, A1 MA63
194 Denied. Authorization of this service has been denied in this NULL CO A1 N216
claim.
195 Denied. Principal diagnosis has not been accepted as related to NULL CO A1, P12, MA63
this injury. 167
196 Denied. Second diagnosis has not been accepted as related to NULL CO A1, P12, M76, M64
this injury. 167
197 More specific revenue code needed. Use revenue code 291 for NULL CO 16 M50
purchase or 292 for rental.
198 Denied. The date of surgery and/or surgical procedure code is NULL CO 16 N341,
missing. Send adjustment request. MA66
199 Denied. One or more diagnosis codes in the 2nd through 9th NULL CO 16 M64
fields are invalid.
200 Denied. Principal and 2nd diagnosis codes not accepted as NULL CO A1, P12, M64, MA63
related to this injury. 167
201 L&I is processing these services under a new ICN. NULL CO 16 M47
202 Charges must be submitted on a CMS-1500 for processing. NULL CO 16 MA30, N34
203 Charges adjusted according to your state's fee schedule. NULL CO P12 NULL
204 Denied. Primary and/or secondary diagnoses not accepted as NULL CO A1, P12, M64, MA63
related to this injury. 167
205 Denied. Bills for crime victim claims must be submitted to the NULL CO 109, A1 N648, N578
Crime Victim Compensation Program.
206 Denied. We have no record of a claim having been filed with NULL CO 31 NULL
L&I with this claim number.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
207 Denied. Each provider must bill charges separately. NULL CO 16 N232
208 Please note the prescribing physician's new provider number NULL CO 16 NULL
and use it on future bills.
209 This provider is not authorized to provide this service. M5 CO A1 N612
210 This transaction is a transfer of the credit portion of the NULL CR P12 NULL
interim payment.
211 Injured worker paid at L&I rate. Please reimburse the provider NULL NULL NULL NULL
for this service.
212 Denied. This is a self-insured claim number. NULL CO 109, A1 N625, N578
213 Inpatient bill adjusted to augment DRG database. NULL CO P12 NULL
214 Denied. The CPT procedure code submitted is not a valid code NULL CO 16, A1 M67
from the outpatient fee schedule.
215 Submit w/valid revenue code or if service is for lab, radiology, NULL CO 16, A1 M50, M20
or PT use CPT procedure code.
216 NDC invalid for service date billed. NULL CO 16, A1 M119
217 The revenue code was missing from the bill. NULL CO 16, A1 M50, M20
218 Interest penalty as a result of overpayment. NULL CO 85 NULL
219 Denied. This procedure is considered nonstandard and is not NULL CO 56 N35
payable by L&I.
220 Denied. Bill not submitted in a timely manner patient is not NULL CO 29 NULL
responsible for this charge.
221 Denied. Only 1office call per day is permitted after the first 3 NULL CO 96, B1 M86
days of treatment.
222 Denied. Effective January 1, 1987, $.36 tape billing fee is no NULL NULL NULL NULL
longer payable by L&I.
223 This credit is taken due to a warrant cancellation. NULL CR P12 NULL
224 The 1st procedure code modifier is not a valid payment NULL CO 4 M78
modifier in conjunction with the procedure billed.
225 Denied. The noncovered line item charge exceeds the line item NULL CO 96, A1 M79
billed charge.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
226 Denied. Bill type invalid for this provider type. Correct bill NULL CO 16 N34, MA30
type/provider number & resubmit.
227 Paid as one hour. Supply time span for psychiatric exam in NULL CO P12, 122 N443
remarks on future bills.
228 Adjusted. On future bills indicate in remarks if psychiatrist NULL CR P12, 122 N443
was panel member and number of hours.
229 When billing unlisted procedure code, specific description of NULL CO 16 MA69
service must be in remarks.
230 This item must be billed by NDC on the Statement for NULL CO 16 M119, N34
Pharmacy Services bill form.
231 When billing -22 modifier, you must explain the nature of the NULL CO 16 MA69, M69
additional services in remarks.
232 You must list all applicable modifiers in remarks when billing NULL CO 16 MA69
modifier -99.
233 The diagnosis supplied on your bill has been denied under this NULL CO A1, 167 N569, M76
claim number.
234 Paid at non-Washington percent of allowed charge (POAC) NULL CO P12 NULL
per WAC 296-23A-0230.
235 Denied. Primary and/or secondary diagnosis has been denied NULL CO A1, 167 MA63, M64
under this claim number.
236 Bill remarks do not pertain to bill payment and have delayed NULL CO 133 MA69
processing.
237 Remarks do not justify -22 modifier. Submit paper adjustment NULL CO A1 N380
with justification.
238 Inpatient admission not medically necessary per L&I Medical NULL CO P12, 197 N10
Consultant. Paid at 50%.
239 Prior authorization not obtained for inpatient admission. Paid NULL CO 197 NULL
at half of allowable fee.
240 Time lost from work is payable only when an examination is NULL NULL NULL NULL
requested by L&I.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
241 Not payable when injured worker is receiving time-loss NULL CO A1, P12 N734
compensation or has been kept on salary.
242 Bill contains multiple charges for dates when claim was not NULL CO A1, 27 MA33
open. Delete services and rebill.
243 Denied. Please submit a paper bill to James L. Groves NULL NULL NULL NULL
Company, Seattle.
244 Denied. injured worker is not eligible under this claim for this M5 CO 26, 27, A1 N30
date(s) of service.
245 Denied. Please rebill these services on an outpatient bill. NULL CO 5 N34
246 Denied. Procedure and/or modifier code is incorrect for NULL CO 4 N56
service described on bill.
247 When multiple modifiers apply, use 99 & list all applicable NULL CO 4 M78
modifiers in the description field.
248 Allowed charges reduced to office call. Report billed and paid NULL CO P12, 45 NULL
under 99080.
249 Reimbursed at rate of exchange in effect at the time of service. NULL CO P12 NULL
250 Denied by L&I due to lack of identifying information as to 5 CO A1 N920
provider of services.
251 Procedure code 72140 is invalid, use codes 72141 through NULL CO 96, A1 N56
72144 to bill for spinal MRI's.
252 Claim closed. Only services requested by L&I are payable. 69 CO 27 NULL
253 Use revenue codes 430 through 439 to bill occupational NULL CO 16 M50
therapy. Do not bill with CPT codes.
254 Patient status code 30 invalid for DRG bill; correct and NULL CO A8 MA43
resubmit or submit final bill only.
255 Denied, condition code invalid. L&I accepts 00 or 61 for NULL CO A1 M44
inpatient, all national-valid outpatient.
256 Claim now closed. NULL CO 27 NULL
257 Principal diagnosis code unacceptable according to Medicare NULL CO A1 MA63
Code Editor. Correct and resubmit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
258 Credit taken to offset previous payment made by gross NULL CR P12 NULL
adjustment.
259 Denied. Claim number/injured worker name mismatch. Call 1- 62 CO 31 MA61,
800-831-5227 to confirm claim number before rebilling. MA36
260 Service was for concurrent treatment which has not been NULL CO 197 M80, N20
authorized for this injury.
261 Generically priced. Prescribing doctor hasn't submitted NULL CO P12 N447
justification to issue brand name drug.
262 ICD procedure code(s) invalid for first date of service. Correct NULL CO 16 MA66
and resubmit.
263 Denied. Duplicate claim number. Contact L&I local office for 7 CO 18 NULL
the correct number.
264 Claim not yet allowed. Bill on hold for claim decision. Do 67 CO 133 NULL
not send rebill, adjustment or appeal until you receive notice
of payment decision.
265 Denied. Service rendered after date of pension and no NULL CO 27, A1 N578, N650
treatment order has been authorized.
266 Per contract- "Free" trial of transcutaenous nerve stimulator. NULL CO 108 NULL
267 Denied. This is a medical contract claim. Submit your bill to NULL PI 109 NULL
the employer contract carrier.
268 Denied. Travel expense must be billed to L&I within 12 NULL NULL NULL NULL
months of the date of travel.
269 All ICD operating room procedure codes are non-specific. NULL CO 16, A1 M51
Correct and resubmit.
270 Injured worker's age invalid for diagnosis. Correct and NULL CO 9 NULL
resubmit.
271 Denied. Sum of line item charges does not equal total billed NULL CO 16 M54
charge. Correct and resubmit.
272 Please note when billing this procedure code enter 001 in bill's NULL CO P12 M53
units of service field.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
273 Please note the provider number. Use this number to bill for NULL CO 16 N290
psychiatric unit services.
274 Please note the provider number. Use this number to bill for NULL CO 16 N290
alcohol unit service.
275 Denied as duplicate. The service(s) where paid under your NULL CO 18, A1 N111
previous provider number.
276 Denied. The diagnosis listed on your billing has not been M1 CO 96, A1 M76, M64
accepted as related to this injury.
277 Denied. Authorization of this procedure, drug or service has 70 CO 39 NULL
been denied under this claim number
278 Denied. L&I notification of cancellation was provided within NULL CO 96, B1 NULL
3 days of examination.
279 Deduction taken for bills previously paid on a claim which has NULL CR P12 NULL
subsequently been rejected.
280 Denied. Claim number billed is not active. Call 1-800-831- 52 CO 31 NULL
5227 to confirm the claim number before rebilling.
281 Denied. The date of service is prior to the date of injury. 65 CO 26 NULL
282 Your bill must be held pending adjudication of this claim. NULL CO 133 NULL
283 Bill did not exceed L&I high cost outlier thresholds. NULL CO P12, 45 NULL
284 DRG cannot be assigned. Check age, sex, patient status, NULL CO A8 NULL
procedure & diagnosis codes & resubmit.
285 Not referred by the attending physician of record and L&I NULL CO A1, 197 N253
authorization not obtained.
286 Denied. The CPT code for the surgical procedure performed NULL CO 16, A1 M20
must be listed on the billing.
287 Denied. This is an electronic bill. The clearinghouse is not NULL CO A1 N51
authorized to submit bills for this provider. Call 360-902-
6511.
288 Bill returned to provider with new provider application form. NULL CO 16 N202
Previous application was not returned.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
289 Please note the provider number. Use this number to bill for NULL CO 16 N77
rehabilitation unit services.
290 Denied. Include outpatient charges on the inpatient bill to be NULL CO A1 M2
resubmitted to L&I.
291 Denied. Explanation of -52 modifier not supplied as per NULL CO 16, A1 N29
contract requirements. Rebill.
292 Denied. Our records do not show the provider and group NULL CO 16 N290, N280
number on bill as related. Call360-902-5140
293 Denied. These services were not billed in accordance with NULL CO A1 N381
contract. Rebill per contract terms.
294 Denied. Dates of service must be itemized. Correct and NULL CO 16, A1 N63
resubmit.
295 Injured worker reimbursement bill returned to injured worker NULL NULL NULL NULL
due to invalid claim number.
296 Injured worker reimbursement denied by L&I due to invalid NULL NULL NULL NULL
claim number and no injured worker address on bill.
297 Denied. Dental procedure code is missing or is not a valid NULL CO A1 M67
1987 American Dental Assoc code.
298 This payment is due to the hospital discount applied to your NULL CR P12 N10
audit refund.
299 Denied. As of July 1990, this revenue code is not a valid NULL CO 16, A1 M50
Washington State code.
300 Services deleted were rendered after or during period of claim M5 CO 239 NULL
closure.
301 Denied. The bill/report submitted was illegible. Information NULL CO 16 N232
must be clearly printed and accurate.
302 Unable to process. Submit bill directly to L&I on the NULL CO 16 N34
appropriate bill form.
303 Denied. This claim has been suspended and no benefits are NULL CO 133 NULL
payable during suspended time period.
304 Denied. This service is not authorized. NULL CO A1, 197 N578

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
305 This transaction has been taken to correct the file per a special NULL CO P12, 137 NULL
request.
306 Current charges are being processed. Submit an itemized NULL CO 16 N232
billing for the balance forward amounts
307 Corrections to this bill (ICN) have been made per your NULL CO 129 MA67
request.
308 Denied. This service is not an authorized vocational expense. NULL NULL NULL NULL
309 Charges previously paid for this date. If this is not a duplicate NULL CO 18, B13 NULL
submit adjustment to paid bill.
310 Denied. Service was before or after the dates authorized for NULL CO A1 N54
the pain clinic program.
311 Denied. A pain program has not been authorized for this NULL CO A1, 197 N683, N578
injured worker.
312 This transaction cancels interim payment credit balance for NULL CR P12 NULL
this provider number.
313 This transaction reflects interim payment credit balance refund NULL CR P12 NULL
and corrects year to date info.
314 This transaction reduces the interim payment credit balance for NULL CR P12 NULL
this provider number.
315 This travel related expense is denied in accordance with L&I NULL NULL NULL NULL
policy.
316 This is a history adjustment to correct an error in firm number NULL OA P12 NULL
and class.
317 Denied. The principal, admitting or patient's reason for visit 70 CO A1 M64
diagnosis code denotes a non-industrial condition or is not
sufficiently specific.
318 Denied. Office visit includes manipulation. NULL CO 97, B15 NULL
319 Revenue code, cover dates or prior authorization (PA) number NULL CO 16 M50
are incompatible with the type of bill. Rebill.
320 Note claim number and your provider number. These are NULL CO 16 N290,
required on all bills sent to the L&I. MA92

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
321 Revenue code(s) invalid for date(s) of service billed. Rebill NULL CO 16 M50
with correct codes.
322 Denied. Service is in violation of specific restrictions imposed NULL CO A1 N665
by the Department of Licensing.
323 This procedure code wasn't valid at time of service. Refer to NULL CO 181 M67
the latest fee schedule revision.
324 Denied. Bill and reports indicate services were provided for a NULL CO A1 N576
new injury/incident.
325 An adjusted bill paid without deducting the original bill. This NULL CR 129 MA67
is a corrective action.
326 Denied. This service or drug is not allowed for treatment of 70 CO 96, A1 N643
industrial injuries.
327 Denied. No report received from the attending doctor to justify NULL CO 226, A1 N463
authorization of this service.
328 Denied. Injured worker age and/or sex invalid for this NULL CO 6, 7, 9, 10 NULL
procedure or diagnosis.
329 This adjustment is the result of an independent audit of NULL CR 216 NULL
charges for the service(s).
330 Denied. This procedure was not included as a part of the NULL CO B5 NULL
approved program for this provider.
331 Please refer to the billing instructions provided by L&I. NULL NULL NULL NULL
332 Denied. The type of service and/or procedure is not authorized NULL CO 171 N95
for this provider type.
333 Do not bill several procedures/diagnoses/dates in one line. NULL CO 16 N21
These will be denied in the future.
334 These services were not medically necessary. NULL CO 50 NULL
335 Please note the payee number. You must use this number NULL CO 16 N77
when billing for pain clinic services.
336 Provider number, NPI and/or name used were incorrect. Note NULL CO 16 N77
correction(s) and use on future billings.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
337 This is a repayment. You submitted a refund for services NULL CR P12 NULL
which we are unable to identify.
338 This is a repayment. You submitted a refund in excess of what NULL CR P12 NULL
was required.
339 Bill returned to provider with application required to establish NULL CO 16 N202
provider number.
340 Denied. Submit bill on original L&I approved form. NULL CO 16 N34
Photocopies cannot be processed.
341 Side of body code is required for this diagnosis. NULL CO 16 M76
342 This diagnosis is not acceptable. L&I requires use of a more NULL CO 167 M81
specific ICD.
343 Denied. Interpreters must have prior authorization and bill NULL CO A1, 197 N683, N54
L&I directly.
344 Denied. The ICD diagnosis code is missing, invalid for first NULL CO A1 M64
date of service or an E-code.
345 Denied. Special exam and/or L&I investigation relating this NULL CO 133, A1 N581
condition to the injury is pending.
346 Full DRG payment for inpatient stay made on this ICN. NULL CO 45 NULL
347 Denied. Rebill therapy on outpatient bill. Submit other charges NULL CO 16, A1 N34
as adjustment to inpatient bill
348 Please note the provider number and use it on current bill NULL CO 16 N77
forms you submit for hospital services.
349 Denied. This service is not payable in addition to code 90670, NULL CO A1 N20
90676 or 90677.
350 Report is required when this procedure and/or modifier code is NULL CO 252 N706, N714
billed. No report was received.
351 Denied. Incorrect revenue code used for the described service NULL CO A1 M50
billed.
352 This ICN paid at $0.00. Full DRG payment for this inpatient NULL CO B13 NULL
stay made on separate ICN.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
353 Denied. Code must be authorized before payment can be NULL CO A1, 197 N683
made. Call 800-848-0811 for authorization.
354 Denied. Bill/documentation detail is incomplete, invalid or NULL CO 16, A1 N730, N34
missing.
355 The tooth number on your billing is invalid. It must be in the NULL CO 16, A1 N37
range 01 through 32.
356 The tooth number is required for this procedure and was not NULL CO 16, A1 N37
on your submitted billing.
357 Payment processed. Future medical travel requires prior NULL NULL NULL NULL
approval. Contact your Claim Manager.
358 Services provided are not greater than those usually required NULL CO P12, 45 NULL
for the listed procedure.
359 These services are generally provided as an adjunct to NULL CO 97 N20
common medical services.
360 Circumstances do not clearly warrant additional charge beyond NULL CO P12, 45 NULL
usual charge for basic service.
361 Calls and/or conferences with injured worker's attorney are not NULL CO 50 NULL
necessary medical services.
362 Denied. The distance traveled does not justify payment of this NULL NULL NULL NULL
meal.
363 Payment of service(s) made at L&I maximum allowable NULL CO P12, 45 NULL
rate(s).
364 Payment made for the actual cost of service indicated on the NULL NULL NULL NULL
receipt(s) attached to your bill.
365 Denied. This place of service is not authorized for this NULL CO 5, A1 N428, M77
procedure.
366 Denied. The provider specialty on the L&I record does not NULL CO 8, A1 N95
include this service.
367 The revenue code billed is invalid. NULL CO A1 M50
368 The charges for pain program services have been allowed as NULL CO 20 NULL
billed.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
369 Transport/professional services rebill on CMS-1500. Others NULL NULL NULL NULL
invalid or not authorized for workers.
370 Adjudicated per agreement/contract. NULL CO 45 N381
371 Denied. Service must be billed as office call, which includes NULL CO A1, 97 N20
treatment of the day.
372 We have received information verifying that the service billed NULL CO 115, B12 N10
was not performed.
373 Denied. This drug requires prior authorization. For NULL CO A1, 197 N683
authorization call 1-888-443-6798.
374 Full flat fee paid for major condition/procedure; lesser NULL CO P12, 45 NULL
condition/procedure paid at percentage.
375 Allowed as office call which includes care of the day per the NULL CO 97, 45 NULL
Maximum Fee Schedule.
376 Paid previously to the injured worker. It is his/her NULL PR 100 NULL
responsibility to reimburse you for this service.
377 Interest not allowed. Criteria for submission and/or bill data NULL CO 85, 96 NULL
has not been met.
378 This bill does not meet the criteria established by L&I for NULL CO 85, 96 NULL
interest payment.
379 This line item is for payment of interest. NULL CO 85 NULL
380 Payment recouped/denied. Include non-therapy outpatient NULL CR 16 N34
services on resubmitted inpatient bill.
381 This bill is not payable at this time. The claim is in abeyance NULL CO 133 NULL
pending further determination.
382 Denied. Incremental nursing charge rates must be billed with NULL CO 16, A1 M50
revenue code 23X.
383 This line item deducted. Include charge on inpatient bill to be NULL CO A1 N34
resubmitted L&I.
384 Denied. The revenue code billed does not match the NULL CO A1 M50
description of the services rendered.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
385 Denied. Maximum allowed payment has already been made NULL CO 45 NULL
per contract or agreement.
386 Payment not made on this bill. This service(s) is duplicated on NULL CO 18, B13 NULL
another bill in process.
387 The original bill was correctly adjudicated/processed; an NULL CO 193 NULL
adjustment to it is not allowable.
388 Additional payment for treatment to contiguous area is not NULL CO A1 N20
allowed.
389 Procedure code changed to more closely reflect service NULL CO 65 NULL
indicated. Please note for future billing
390 Denied. A report is required when billing for this service or NULL CO A1, 252 N463
procedure.
391 This is an adjustment to correct a previously NULL CR 129 MA67
adjudicated/processed bill.
392 Payment for this service has been made to the provider. NULL OA B20 NULL
Contact them for reimbursement.
393 Services in this date span were previously paid. No NULL CO B13 N443
substantiation for added charges received.
394 Denied. This service is not covered by L&I. Injured worker is NULL PR 96 NULL
responsible.
395 Time span for psychiatric exam not supplied on bill. Paid as NULL CO 16, 122 N443
one hour.
396 Payment delay caused by the use of the same procedure code NULL CO 16 MA31
for overlapping dates of service.
397 These charges have been included for payment and processed NULL CO B13 NULL
on another bill.
398 Denied. Invalid data entered in claim number field. NULL CO 16, A1 MA61
399 New incident unrelated to industrial injury. Bill injured worker NULL PR 109, A1 N576, N578
on private non-industrial basis.
400 There was no notification of this admit. The bill is referred to NULL CO 133 NULL
utilitzation review (UR) vendor for possible audit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
401 The provider master records indicate this provider number was 40 CO B7 N290
terminated due to invalid/address
402 Denied. When billing this code, a description must be in NULL CO 16 MA69
remarks or on the bill.
403 Denied. Resubmit bill using your pain clinic provider number. NULL CO 8, A1 N290
404 Provider number is not active for dos billed. For information 40 CO B7, A1 N612
to update go to
http://www.lni.wa.gov/ClaimsIns/Providers/Becoming/Networ
k/Default.asp
405 Rebill: Performing provider name/number and group name NULL CO 16 N290, N289
must be in box 31 or 33 on new bill form.
406 Denied. Provider does not have a valid, active license for 40 CO B7, A1 N665, N143
service dates billed.
407 Bill not payable at this time/reopening is in provisional status NULL CO 133 NULL
pending further determination.
408 Payment made for treatment of allowed condition(s) only. Bill NULL PR 35 NULL
injured worker for noncovered treatment.
409 Compounded prescription only paid. Rebill non-NDC items on NULL CO 16 N34
Statement for Miscellaneous Services bill form.
410 Total mileage charge calculated at the current L&I rate. NULL CO P12 NULL
411 Rejection of this claim has been overturned. Claim has now NULL CO 19 ma23
been allowed by L&I.
412 Claim is in appeal process before the Board of Industrial NULL CO 133 NULL
Insurance Appeals (BIIA). Please rebill services after change
in claim status.
413 Denied. Professional interpret of this service payable only if NULL CO 96 NULL
test done in inpatient setting.
414 Repayment due to audit decision that has been reversed by NULL CR 137 N11
L&I.
415 Bill has been paid by A-19. Questions concerning this NULL CO P12 NULL
transaction should contact deduct desk.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
416 Denied. This reopening application has been billed by and NULL CO 18, A1 NULL
paid to the attending physician of record.
417 Denied. These services need to be rebilled under the NULL CO 31, A1 MA61
appropriate claim number.
418 Payment made to correct your account for the duplicate refund NULL CR 129 MA67
submitted to L&I.
419 There were no duplicate payments. You were posting from a NULL CR P12 NULL
credit balance remittance advice.
420 Deduction taken. Treatment rendered after 30 visit maximum. NULL CR P12, 45 N362
421 Please refer to the notification of potential DRG sent in regard NULL NULL NULL NULL
to this bill.
422 Denied. Only procedures 99080, 99083 and 99084 are payable NULL CO 8, A1 M51
under this provider number.
423 Lack of the provider number will result in delayed payment NULL CO 16 N290
and/or return of your bills.
424 Denied. Compensation not payable when the time lost from NULL NULL NULL NULL
work was less than 4 hours.
425 Note the correction to this ICD diagnosis code. The code was NULL CO 16 M64
incorrectly billed.
426 Denied. This code is not payable in combination with codes NULL CO 96, A1 N20
97530 or 97531.
427 Bill suspended. Submitter not authorized to submit bills for NULL CO 16 N51
this provider. Call 360-902-6511.
428 Outpatient service within 24 hrs of an admit paid by DRG NULL CO 60 NULL
method is considered already paid.
429 Denied. Services requested by the injured worker's attorney NULL CO 109, B1, A1 N643, N578
must be billed to the attorney.
430 Denied. Consultation code not payable to a practitioner NULL CO 96, A1 N637
providing ongoing care.
431 Autopsy bill with no claim number. Refer to service date and NULL CO 16 MA86
first 2 letters of last name to identify.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
432 50% of allowable charges paid. Bill balance to employer under NULL OA 35,20 NULL
self insured claim number.
433 Denied. If service rendered was a rating exam, rebill with NULL CO A1 M67
procedure code 1106M.
434 Denied. Tax not payable when related charges are denied. NULL CO 96, A1 N356
435 Maximum allowable fee for this service has been paid. NULL CO P12, 45 NULL
Payment for this line item is reduced.
436 Prior authorization (PA) number on bill invalid for this claim NULL CO 15 N54
number and/or admit.
437 Denied per WAC 296-20-03001, no more than 6 injections NULL CO 35 NULL
will be authorized per injured worker.
438 Bill paid. Please remove injured worker from collections. NULL NULL NULL NULL
439 Denied. Massage services that are part of a treatment plan NULL CO 96, A1 N578
ordered by a doctor are exempt from tax.
440 Denied. Provider's application to treat injured workers has 40 CO B7, A1 N612
been denied.
441 Denied. Bills for copies of records must be submitted by the NULL CO A1 N55
provider performing the service.
442 Denied. Provider was suspended or was not enrolled on date 40 CO B7 NULL
of service.
443 Missing/Invalid patient paid amount. Clmt paid amount is DX NULL NULL NULL
greater than total charge or clmt reimbursement submitted by
third party is not allowed.
444 Refund made as a result of audit penalty imposed on the NULL CR P12 NULL
provider.
445 Denied. Claim ID field has blanks and/or invalid data. Call 1- 7 CO 140 MA61
800-831-5227 to confirm claim ID.
446 Denied. This bill was in the bill suspense file for over 2 years NULL CO A1 N246
and has become outdated.
447 Denied. This supply/service is bundled into another procedure. NULL CO NULL M15

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
448 Base code paid within endoscopic arthroscopic family code. NULL CO B13, 97 M15
449 Denied. No retraining bills are payable during a plan interrupt. NULL NULL NULL NULL

450 Denied. The admittance date is not within the date span for the NULL CO 15 MA40, N54
billed notification (PA) number
451 Denied. The 10 digit prior authorization (PA) number is for an NULL CO A1 M62
admission denied by L&I Claim Manager.
452 Denied. The prior authorization (PA) number on the bill is not NULL CO 15, A1 N54
a valid number for this claim.
453 Denied. L&I has not received the required documentation for NULL CO 16, A1 N29
this admission.
454 For admit dates of July 18, 1988 and after include the prior NULL NULL NULL NULL
authorization number in field 91.
455 Outpatient service within 24 hrs of an admit must be billed as NULL CO 60 M2
inpatient on the inpatient bill.
456 This readmission/transfer has been denied as a result of a NULL CO A1 N35
medical review.
457 Denied. CPT coding was on the bill. Pain clinic service must NULL CO A1, 16 M50
be billed by revenue code.
458 We have changed the units billed to 1 and paid the procedure NULL CO 226 M53
at the rate for 1 unit of service.
459 Excessive units of service were billed. Enter 1 unit for each NULL CO P12 M53
time the procedure was performed.
460 Denied. A telephone call to your office verified that errors NULL CO A1, 16 MA62
were made in the charges billed.
461 Denied. Immunization procedures include the cost of NULL CO 97 M14
materials.
462 Denied. Procedure 97261 is payable only when an additional NULL CO A1, 96 NULL
area of the body is manipulated.
463 Denied. Payment for room accommodation charge for the date NULL CO 96, A1 N153
of discharge is not payable.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
464 Per medical review the billed discharge status was corrected NULL CO P12 N10
and payment made accordingly.
465 Please rebill ambulance service on a CMS-1500 form using NULL CO 16 N34, N77
your professional service provider number.
466 Denied. Please submit request for interest including NULL CO 85, A1 N517
justification, to MIPS at mail ident.4203
467 Denied. Use code 97201 to bill for added service or time. NULL CO A1 N517
Submit an adjustment to this bill.
468 Denied. This service is not payable when billed with codes NULL CO A1, 96 N20
97124/97125 or 97200/97201.
469 This request for interest payment has been forwarded to our NULL OA 85, B11 NULL
fiscal unit for payment.
470 Denied. Please resubmit this inpatient bill with the required NULL CO A1 N29
attachments.
471 Denied. Revenue code needs CPT/HCPCS procedure code for NULL CO 16, A1 M20
APG assignment - procedure code missing.
472 Denied per your affidavit stating that you were not entitled to NULL CO A1 MA46
payment for this service.
473 Denied. Procedure 99025 payable only in conjunction with NULL CO A1, 16 M51
starred (*) CPT surgical codes.
474 There was no notification of this admit. The bill is referred to NO NULL NULL NULL
AUGMED for possible audit. LONGER
IN EFFECT
475 Returned. The provider number and the name on the bill do NULL CO A1 N77
not match.
476 Thank you. Your effort to provide information needed to NULL NULL NULL NULL
process this transaction is appreciated
477 Denied. Units of service are invalid. Please rebill with correct NULL CO 16, A1 M53
unit/hours.
478 Denied. Missed appointment was cancelled 3 or more days NULL CO B1, A1 N441
prior to the appointment date.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
479 POAC retroactively adjusted to conform with July 1, 1993 NULL NULL NULL NULL
effective date. Refer to 6/1/93 memo.
480 As of last cut-off date, this bill was on the provider's direct NULL CO 133 NULL
entry suspense file.
481 Denied. Sixth diagnosis code is not sufficiently specific. NULL CO 16, A1 M81
482 Denied. Seventh diagnosis code is not sufficiently specific. NULL CO 16, A1 M81
483 Denied. Eighth diagnosis code is not sufficiently specific. NULL CO 16, A1 M81
484 Denied. Ninth diagnosis code is not sufficiently specific. NULL CO 16, A1 M81
485 Denied. Sixth diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.
486 Denied. Seventh diagnosis denotes a non-industrial condition NULL CO 16, A1 M81
or is not sufficiently specific.
487 Denied. Eighth diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.
488 Denied. Ninth diagnosis denotes a non-industrial condition or NULL CO 16, A1 M81
is not sufficiently specific.
489 Denied. Sixth ICD diagnosis code is invalid for first date of NULL CO 16, A1 M64
service.
490 Denied. Seventh ICD diagnosis code is invalid for first date of NULL CO 16, A1 M64
service..
491 Denied. Eighth ICD diagnosis code is invalid for first date of NULL CO 16, A1 M64
service.
492 Denied. Ninth ICD diagnosis code is invalid for first date of NULL CO 16, A1 M64
service.
493 Denied. Revenue code needs CPT/HCPCS procedure code for NULL CO 16, A1 M20
APG assignment - procedure code invalid.
495 Denied. Services not requested. NULL CO A1 N629
497 Employer reimbursed by hand warrant for payment of this bill. NULL OA 100 NULL

498 An adjustment to this bill is in process and will appear on a 87 CR P12 NULL
future remittance advice.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
499 Denied. Procedure previously paid for date(s) of service. NULL CO B13 NULL
Submit adjustment to paid bill.
500 Date(s) of service on this bill have been changed to correspond NULL NULL NULL NULL
with the retraining approval.
501 Denied. Service was rendered outside of the authorized time NULL CO A1, 198 N54
period.
502 Payment made at amount authorized for this retraining NULL NULL NULL NULL
procedure code.
503 Denied. The legal maximum of $4000 for retraining has been NULL NULL NULL NULL
expended.
504 Approval of additional funds allows payment of previously NULL CR P12 NULL
denied or reduced bill.
505 Denied. This revenue code is invalid for outpatient service. NULL CO A1 M50
506 Paid at a reduced rate. Procedure not authorized on an NULL CO P13 N54
inpatient basis.
507 Denied. Retraining plan not approved on this claim. NULL NULL NULL NULL
508 Please bill modifier -27 with any dates of service prior to 9-1- NULL NULL NULL NULL
93.
509 Pharmacy submitted injured worker reimbursement. Injured 84 NULL NULL NULL
worker will be reimbursed for payment.
510 Denied. No balance remains in approved funds for this NULL NULL NULL NULL
procedure. Contact vocational counselor.
511 Denied. L&I records do not contain approval of retraining NULL NULL NULL NULL
services for this claim.
512 Prescription bill reversal submitted by pharmacy. NULL CO P12 N694
513 Prescribing provider not authorized for this claim. Bill not 71 CO A1, 15 N31
paid.
514 Denied. Drug refill too soon 79 CO A1, B5 N668
515 Accident claim not yet allowed. Point of Sale bill denied 67 CO A1 N30
pending claim allowance.
516 Denied. Services not requested. NULL CO A1 N629

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
550 Please read your remittance advice newsletter dated 6-08-93 NULL NULL NULL NULL
re: name & number do not match.
555 Tax computation adjusted and paid to reflect payment of 14.1 NULL CO P12 NULL
percent multiplied by CHG billed.
556 Denied. L&I does not accept minus charges. NULL CO 96 NULL
559 Action is being taken. Do not send rebill, adjustment or NULL CO 133 NULL
appeal until you receive notice of payment decision. After 60
days call L&I 800-848-0811.
560 Injured worker's accident rejected by L&I State Fund and 65 PR 109, A1 N643, N584
service not authorized. Contact the injured worker.
561 Denied. Surgical tray is not payable with the procedure billed. NULL CO 96 N20

562 Avoid possible bill rejection. Please contact your nearest NULL NULL NULL NULL
service location for current bill forms.
566 Manually priced due to other surgery bills with same date. NULL CO 59, 45 N10
Modifiers are ranked within bill only.
580 Denied. Service payable at intervals of no less than 6 months. NULL CO A1, P12 N640
See WA RBRVS payment policies.
582 NULL NULL NULL NULL
583 Denied. This is not a managed care pilot claim. Rebill using NULL CO 16 N290
your non-managed care provider #.
589 Codes not payable in combination. Rebill exam with codes in NULL CO A1 N20
range of 90671-90695 or Z0001-Z0045
598 Action is being taken. Do not send rebill, adjustment or NULL CO 133 NULL
appeal until you receive notice of payment decision. After 60
days call L&I 800-848-0811.
599 Action is being taken. Do not send rebill, adjustment or NULL CO 133 NULL
appeal until you receive notice of payment decision. After 60
days call L&I 800-848-0811.
600 Return letter for inpatient hospital bills containing multiple NULL NULL NULL NULL
charges for unrelated conditions.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
601 Return letter for inpatient hospital bills containing multiple NULL NULL NULL NULL
charges during a period of claim closure.
602 Return letter for inpatient bills where CPT procedure codes NULL NULL NULL NULL
have been used instead of ICD.
603 Return letter for returning non-payable bills to unlicensed NULL NULL NULL NULL
providers.
604 Return letter for ungrouped CPT codes on hospital bills. NULL NULL NULL NULL
605 Letter to return adjustment requests for hospital bills NULL NULL NULL NULL
previously adjusted as a result of an independent audit.
606 Return letter (for providers) explaining that L&I is not "co- NULL NULL NULL NULL
pay".
607 Return letter for inpatient DRG interim bill. NULL NULL NULL NULL
608 Return letter (for workers) explaining that L&I is not "co-pay". NULL NULL NULL NULL

609 Return letter for invalid inpatient hospital ICD codes. NULL NULL NULL NULL
610 Return letter for problem with principal (first) diagnosis on NULL NULL NULL NULL
hospital bill.
611 Return letter for hospital bill with invalid data. NULL NULL NULL NULL
612 Return letter for inpatient hospital bill with invalid age or sex- NULL NULL NULL NULL
code data.
613 Return letter for skilled nursing facility charge submitted on a NULL NULL NULL NULL
UB92.
614 Return letter for inpatient hospital bills that have invalid data NULL NULL NULL NULL
and DRG cannot be assigned.
617 Return letter for possible duplicate bill. NULL NULL NULL NULL
621 Return letter for late charges that must be requested by NULL NULL NULL NULL
adjustment to previously paid bill.
622 Return letter for inpatient bill with invalid units of service for NULL NULL NULL NULL
room charges.
623 Return letter for IP bill submitted without prior notification NULL NULL NULL NULL
and selected for audit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
624 Return letter for IP bill regarding admit & discharge dates NULL NULL NULL NULL
being equal.
625 Letter to return adjustment requests for hospital bills NULL NULL NULL NULL
previously adjusted as a result of an
626 Return letter for inpatient bill with invalid units of service for NULL NULL NULL NULL
room charges.
628 Return Letter for denied services on Managed Care Claims. NULL NULL NULL NULL
629 Rtn ltr for bills submitted on wrong bill form. Provider NULL NULL NULL NULL
instructed to resubmit charges using the Department's
"Statement for Miscellaneous Svcs" form.
630 Return letter for negative charges billed. Provider instructed to NULL NULL NULL NULL
resubmit bill listing only charges for treatment rendered.
631 Return letter for bill that is not related to a Washington State NULL NULL NULL NULL
Worker's Compensation claim.
632 Return letter for compounded prescriptions billed on wrong NULL NULL NULL NULL
bill form.
633 Return letter for IP bill with incorrect information. NULL NULL NULL NULL
634 Return letter for IP bill for services submitted within 24 hours. NULL NULL NULL NULL

635 Return letter for bill using "old" and "new" IME codes. NULL NULL NULL NULL
Provider instructed to resubmit bill using only one type of
procedure code.
636 Return letter for IP bill regarding admit & discharge dates NULL NULL NULL NULL
being equal.
637 Return letter for IP bill for incorrect information on bill. NULL NULL NULL NULL
640 Return letter for IME bill. Another bill for this date of service NULL NULL NULL NULL
was previously paid under different procedure codes.
641 Return letter for bill using out-of-date procedure code for a NULL NULL NULL NULL
disability rating or an IME. Provider instructed to refer to
current IME handbook.
645 Return letter for compound drugs billed incorrectly. NULL NULL NULL NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
650 Return letter for vocational travel expense billings with NULL NULL NULL NULL
incomplete or missing information.
651 Return letter for hospital bills that don't have itemized detail. NULL NULL NULL NULL
653 Return letter for bills submitted for which no claim exists in NULL NULL NULL NULL
the Department for claimant name listed on the bill and/or date
of injury.
654 Rtn ltr for Misc & HCFA billing which have multiple NULL NULL NULL NULL
missing/invalid detail including billing which is for more than
1 claim # and svcs submitted on single bill.
655 Rtn ltr for IH hospital bills which have multiple missing detail NULL NULL NULL NULL
including billing which is for more than 1 claim # and svcs
submitted on a single bill.
656 Rtn ltr for pharmacy bills which have multiple missing/invalid NULL NULL NULL NULL
detail including billing which is for more than 1 claim # &
svcs submitted on a single bill.
657 Rtn ltr for claimant travel bills which have multiple missing NULL NULL NULL NULL
detail including billing which is for more than 1 claim # &
services submitted on a single bill.
658 Rtn ltr for bills received on wrong bill form including billing NULL NULL NULL NULL
which is for more than 1 claim # and services submitted on a
single bill.
659 Rtn ltr for hospital bills which did not have a summary charge NULL NULL NULL NULL
sheet of revenue codes with corresponding total chge for each
code or do not have rpts.
660 Return letter for vocational bills on which too many line items NULL NULL NULL NULL
have been included in a bill space.
661 Return letter for bill on claims in abeyance. NULL NULL NULL NULL
662 Rtn ltr for possible dup bills when the previously paid bill was NULL NULL NULL NULL
paid for a date range, by summary detail. The current bill
possibly includes some of the same svc dts and we are unable
to determine.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
663 Return letter for travel vouchers. NULL NULL NULL NULL
664 Return letter for lines that are illegible/unreadable. NULL NULL NULL NULL
665 Return letter to claimant who has requested reimbursement for NULL NULL NULL NULL
services which he paid.
666 Return letter for bills with dates of service greater than 12 NULL NULL NULL NULL
months old.
667 Return letter to claimant or provider who has requested NULL NULL NULL NULL
reimbursement or billed for services on a self-insured claim.
668 Return letter for claims before the appeals board. NULL NULL NULL NULL
669 Return letter for claims where reopening action is pending. NULL NULL NULL NULL
670 Blank return letter. NULL NULL NULL NULL
671 Return letter for hospital bills whose charges need separation NULL NULL NULL NULL
for unrelated conditions.
672 Letter for returning bills for unitemized CPT codes. NULL NULL NULL NULL
673 Return letter for prescription reimbursement to claimant for NULL NULL NULL NULL
drug which requires authorization by the claim manager.
674 Return letter for claimant reimbursement with charges for NULL NULL NULL NULL
services over 12 months old.
675 Return letter for pharmacy bill with charges for services over NULL NULL NULL NULL
12 months old.
680 Return letter for bill submitted for an injured worker who was NULL NULL NULL NULL
employed by Mayr Brothers at the time they were a self-
insured employer.
698 Return letter for bill which includes charges for services NULL NULL NULL NULL
rendered during period claim closure.
699 Return letter for bill which includes charges for services NULL NULL NULL NULL
rendered over 12 months ago.
700 Interest is the result of an audit. NULL CR 225 N10, N199
701 Denied. The amount of hours missed from work are not clear. NULL NULL NULL NULL
Please correct and resubmit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
702 Procedure billed not allowed in combination with other code NULL CO A1 N20
billed for this dos. Refer to current fee schedule.
703 Adjusted. Only 1 unit of service allowed per day. Refer to NULL CR P12, 45 N362
current fee schedule.
704 Denied. Only 1 unit of service allowed per day. Refer to NULL CO P12, A1, 45 N362
current fee schedule.
740 Denied. Supplies should be billed using the appropriate NULL CO 16, A1 M50
revenue code(s).
742 Transferred credit balance from provider number to payee NULL CR P12 NULL
number.
743 Transferred credit balance to payee number from provider NULL CR P12 NULL
number.
744 History only. Paid under correct claim number for this NULL CR P12 NULL
date/nature of injury.
745 Paid under correct provider number for date(s) of service. NULL CO P12 N77
746 Injured worker's accident rejected by L&I State Fund and NULL PR 109, A1 N622, N643,
service not authorized. Contact the injured worker. N578
747 Balance of job mod costs must be billed to and paid by injured NULL NULL NULL NULL
worker's employer.
748 Bill paid, but might be adjusted after receipt of utilization NULL CO P12 NULL
review (UR) post discharge report.
800 Only the technical portion of the x-ray is payable during the NULL CO A1 M144
follow-up by the surgeon.
801 Denied. 908__ not allowed with E/M visit procedure codes. NULL CO A1 N56
You must use psychotherapy codes instead of E/M codes.
802 Denied. Procedure code 76140 not payable in conjunction with NULL CO 96, A1 N20
these services.
803 Denied. These services are not payable in conjunction with NULL CO 96, A1 N20
modalities and/or treatment for the same day.
804 Denied. Time and/or co-signature missing from bill. NULL CO 16, A1 N443,
MA81

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
805 Denied. Please refer to the HCPCS section of our current fee NULL CO A1, P12 M67, M20
schedule for correct procedure code.
806 Denied. This service is not payable in addition to single NULL CO 96, A1 N20
examiner exams.
807 Denied. The provider specialty on the L&I record does not NULL CO A1, 15 N95
include radiology consultations.
808 Denied. Revenue code for Medicaid only. NULL CO 96, A1 M50
809 Paid at fee schedule maximum. Modifier 22 requires unusual NULL CO P12, 45 M69
circumstances and supporting documentation.
810 This patient is a participant in the managed care pilot program. NULL NULL NULL NULL

811 Portable/mobile x-rays not payable to hospital based NULL CO 5, A1, 171 N95, M97
providers.
812 Bill physician assistant with PA name, supervising physician NULL CO 16 N296, N297
name and physician provider number.
813 Denied. Rental fees cannot exceed purchase price. NULL CO A1, 108 M7
814 Denied. Lab work is not payable when billed with complex NULL CO A1 N20
assessment.
815 Denied. Provider is not a L&I approved Independent Medical NULL CO A1, 185 N31
Examiner.
816 Denied. Please bill Kaiser / Attn: Kathleen Sharp / 2701 NW NULL OA 109 NULL
Vaughn #700 / Portland, OR 97210
817 Free Standing surgical center not payable for this surgical NULL CO 5, A1, 171 N95
procedure.
818 Denied. Bill the primary occupational medicine managed care NULL OA 109 NULL
provider.
819 Denied. Worker's MCPP participation period has ended. Rebill NULL NULL NULL NULL
using fee for svc provider #.
820 Denied. Service included in Pain Clinic fees and not payable NULL CO B13, A1 N390
separately.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
821 Denied. Contact the primary occup. medicine managed care NULL OA 109 NULL
provider at 1-800-443-0996, ext. 0845.
822 Mangd care pilot claim. Only rpt of accdnt, initial ov and dx NULL NULL NULL NULL
studies are payable by the dept.
823 Denied. Pharmacological evaluation is not payable with an NULL CO A1 N20
E/M procedure code.
824 Denied. Managed Care claim, please refer to PB 95-02. Per NULL NULL NULL NULL
WAC 296-20-010 do not bill worker.
825 Revenue code 452 not allowed. Use 450 to bill 451/452 NULL CO 16, A1 M50
combined charges.
826 Procedure not authorized. Call 1st Health/EBP for review: 1- NULL CO 15, A1 M62
800-541-2894. Rebill when auth'd.
827 Denied. A supplemental medical report (code 1056M) was not NULL CO A1 N29
requested and/or received.
828 Denied. Maximum of 11 sympathetic blocks have been billed NULL CO 35, A1, 45 N362, N640,
and paid for this claim. M139
829 Denied. Two procedures w/the same descriptions have been NULL CO A1, W2 M86
billed, the higher value was paid.
830 Paid per Board of Industrial Insurance Appeals (BIIA) order or NULL CO 216 N10
agreement of parties.
831 Denied. Service is payable under a different procedure code. NULL CO A1 M67
Refer to fee schedule & rebill.
832 Denied. These services are not payable during hearing aid NULL CO A1 M7
warranty period.
833 Denied. Bill returned with provider application. Provider NULL CO A1, 16 N294
address on file does not match address on bill.
834 Please note the provider number. You must use this number NULL CO 16 N77
when billing for work hardening services.
835 Denied. Additional views, slices or levels of CT scans are not NULL CO P13 NULL
payable.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
836 Denied. Outpatient dates of service cannot overlap inpatient NULL CO 60, A1 MA133
stay.
837 Denied. The date of service does not correspond to the NULL CO A1 M59
supporting documents date of service.
838 Procedure not authorized. Call UR vendor 800-541-2894. NULL PI A1, 197 N517, N142
Once authorized, Rebill for total denied bill or send
adjustment for partial paid bill.
839 Denied for audit. Utilization review (UR) vendor will be NULL PI 137, A1 N35
contacting you regarding this bill. Do not rebill.
840 System resource error. Bill not processed. Resubmit. 85 NULL NULL NULL
841 System resource error (claimant eligibility). Bill not processed. 85 NULL NULL NULL
Resubmit.
842 Denied for audit. EBP Health Plans will be contacting you NULL PI 137, A1 N35
regarding this bill. Do not rebill.
843 System resource error (provider eligibility). Bill not processed. 85 NULL NULL NULL
Resubmit.
844 Denied. This must be rebilled on miscellaneous or CMS-1500 70 NULL NULL NULL
bill form.
845 Denied. NDC obsolete or expired for date RX filled. Verify 77 CO A1 M119
correct NDC used. Rebill if necessary.
846 Denied. Prescribing provider number required when generic 25 CO A1 N31
substitution not allowed.
847 Automated multi-channel test(s) paid at maximum allowed for NULL CO 45 M75
unduplicated tests performed.
848 Denied. Lab tests for service date must all be billed on one NULL CO 16, A1 M126
ICN. Send adjustment for paid ICN.
849 System cannot determine pricing method. Submit manual bill. M5 NULL NULL NULL
850 In the future, please list the individual provider number as well NULL CO 16 N290
as the clinic provider number
851 Denied. Payable only if lab test performed on inpatient basis. NULL CO A1, 5 M2

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
852 Denied. Complex fees not payable in conjunction with single NULL CO A1 N20
examiner examinations.
853 Microfiche handling payable only once per exam assignment. NULL CO 45, P13 NULL
854 Bill not processed. System error. Submit manual bill. M5 NULL NULL NULL
855 Bill not processed. Provider on review. Submit manual bill. M5 NULL NULL NULL
856 Denied. Surgery CPT for same DOS must be on one bill. Send NULL CO A1 M51
adjustment to ICN (Internal Control Number) that has paid.
857 Denied. This Bill was in direct entry suspense file for over 180 NULL CO 29 NULL
days and has become outdated.
858 System resource error (drug file). Bill not processed. NULL NULL NULL NULL
Resubmit.
859 Denied. Rebill with a copy of manufacturer's warranty/invoice NULL CO A1 M23, N354
showing cost, warranty information and serial numbers.

860 Invalid data removed from prior authorization (PA) field. NULL CO 16 M62
Leave blank if not required. Invalid data causes delay.
861 Denied. There is no employer/employee relationship. NULL PR A1, 31 MA89
862 Denied. Travel not authorized on pension claims with or NULL NULL NULL NULL
without a treatment order.
863 Denied. Bill submitted without prior authorization. Call NULL PI 15, A1 M62
utilization review (UR) vendor 800-541-2894. Rebill when
authorized.
864 Allowed amt. Is $0.00. Immunobiologic is distributed at no NULL CO P13 NULL
cost by Centers for Disease Control.
865 Denied. Chart notes required for service billed. No chart notes NULL CO A1 N29
received.
866 Denied. Call utilization review (UR) vendor 800-541-2894 to NULL PI 15, A1 M62
be reviewed. Rebill when authorized.
867 Decision made by L&I Office of the Medical Director to pay NULL PI 137 N11
for noncovered services.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
868 Denied. 10 digit prior authorization number required, but NULL CO 16, 15, A1 M62
missing from your bill.
869 Item paid. Your -99 modifier was for payment and information NULL NULL NULL NULL
modifiers. Changed to payment modifier only.
870 Denied. Date of service on bill does not match the review date NULL CO 16, A1 M59
or report date.
871 Denied. Submit your bill to Department of Energy (509-376- 41 OA 109 NULL
1416).
872 Effective DOS 7/1/00 providers must use 00100-01999 to bill NULL CO 59 M67
for services paid with base and time units.
873 Procedure 99080 for narrative report only payable every 60 NULL CO P13 NULL
days unless specifically requested by L&I.
874 Denied. Prior authorization was not obtained. Claim manager NULL CO A1, 197 NULL
has denied.
875 You cannot use your clinic provider number to bill. Please NULL CO 16 N290
rebill using the correct provider number.
876 Mileage has been reduced. Mileage over 50 miles one way NULL NULL NULL NULL
needs prior approval.
877 Claim closed during part of date span. Call 1-800-831-5227 NULL CO A1, 27 N650, N578
for claim closure informationefore rebilling.
878 Fluoroscopy must be used when performing this procedure. NULL CO P12 NULL
879 Denied. Diagnosis/procedure not authorized on treatment NULL CO 39 NULL
order.
880 Denied. Only 1 unit of service allowed per claim. NULL CO B5, 45 N640
881 Denied. Rebill to Dept. of L & I, Self Ins. Attn: Bankrupt NULL OA A1, 109 N643
Desk, P.O. Box 44892, Oly, WA 985044892.
882 Denied. Type service/procedure code is invalid. Refer to our NULL CO 8, P12 NULL
current fee schedule for valid code.
883 Repayment made to provider. L&I has already done an NULL CR P12 NULL
adjustment to cover your account.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
884 Refund is being returned. Generally accident report, initial NULL CR P12 NULL
visit & necessary tests are payable.
885 Ambulatory Surgery Center (ASC) service paid at the lesser; NULL CO P12, 45 NULL
100% fee schedule or billed charge.
886 Ambulatory Surgery Center (ASC) service paid at the lesser; NULL CO P12, 45 NULL
50% fee schedule or billed charge.
887 Ambulatory Surgery Center (ASC) paid at the lesser; 25% fee NULL CO P12, 45 NULL
schedule or billed charge.
888 Denied. Resubmit bill with required copy of approved pre- NULL NULL NULL NULL
job/job modification application form.
889 Denied. Ambulatory Surgery Center (ASC) procedures for NULL CO A1, 16 M51
service date must all be billed on 1 ICN. Send adjustment to
paid ICN.
891 Denied. Fluoroscopy not billed and place of service indicates NULL CO 5 NULL
non-accredited facility.
893 Denied. The requested medical records have not been NULL CO 16 M127
received.
894 Authorized as one-time only, per claim manager. NULL CO P12 N10
895 Per WAC 296-20-1103 travel only allowed from injured NULL NULL NULL NULL
worker's home to nearest point of adequate treatment.
896 Denied. Reimbursement to pickup prescriptions/refills is not NULL NULL NULL NULL
an allowed travel expense.
897 Denied per provider request. NULL OA A1 NULL
898 Too many exceptions for your bill to process. Break this NULL NULL NULL NULL
billing down to 7 line items each bill
899 Too many errors for bill payment. Refer to Fee Schedule/Bill MZ CO 16 MA130
Instruction packet and resubmit.
900 Payment has been made to a payee holding a lien. NULL OA 100 NULL
901 Payment is received as the result of a lien. NULL OA P12 NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
902 Service(s) covered, but patient has received funds from third NULL PR 201 M86
party and is responsible for payment. Bill him/her this
amount.
903 Action is being taken. Do not send rebill, adjustment or 87 CO 133 NULL
appeal until you receive notice of payment decision. After 60
days call L&I 800-848-0811.
904 Repayment of adjustment/deduction on bill(s) which NULL CR P12 NULL
refund/returned L&I warrant was received.
905 Denied. Submit adjustment with copy of invoice showing your NULL CO A1, 16 N29
cost for drugs/supplies attached.
906 This adjustment is the result of an independent audit of NULL CR 137 N10
charges for this hospitalization.
907 Flat fee adjusted. After care charges paid to transfer physician. NULL CR P12, 100 NULL

908 Denied. Service is included in flat fee. NULL CO A1, B13 M15
909 Service balance was previously paid in this claim or a related NULL CO B13 NULL
claim for this injured worker.
910 Bill adjusted. There was an error in your computation. NULL CR 129 MA67
911 This service was paid on a diagnostic basis only. NULL CO P12 M17
912 Adjusted charge. Unlisted fee set by L&I allowed. NULL CR P12 NULL
913 Consultation fee paid; treatment fees paid only to the attending NULL CO B10, P12 NULL
physician.
914 Reopening exam and application paid; claim remains closed. M5 CO P12 NULL
915 Rebill physician professional fees on CMS-1500 with CPT-4 NULL CO 16 N34, M51
service codes.
916 Denied. Multiple procedures/diagnoses/dates in a line item NULL CO A1 N63
cannot be processed. Rebill services
917 Denied. Wrong diagnosis or procedure code used for the NULL CO 11, A1 N56
described condition or service billed.
918 Report/documentation submitted does not justify the code NULL CO A1 M69
and/or fee billed.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
919 Denied. Multiple claim numbers on one bill cannot be NULL CO A1, 16 N61
processed. Rebill separately.
920 Denied. The procedure code and/or report indicate the service NULL CO A1, 96 N578, N643
was for an unrelated condition.
921 Denied. Crime victim claim. Your bill has been forwarded to NULL OA B11, A1 NULL
the Crime Victim Compensation Program.
922 Denied. Reopening application not received. NULL CO A1 N29
923 Denied. This is a self-insured claims. Submit bill to the 41 OA 109, A1 N534
employer.
924 Bill paid. You must reimburse the injured worker the total NULL CO A0 NULL
amount he/she paid for this service.
925 Adjusted in accordance with L&I's published fee schedule. NULL CR P12, 45 NULL
926 Professional fee adjusted to current L&I rate. NULL CR P12, 45 NULL
927 Balance paid separately under different claim number or NULL CO B13 NULL
different fund.
928 Denied. Attach copy of your receipt to copy of this statement NULL NULL NULL NULL
and send to L&I.
929 Denied. Only payable when you must travel more than 10 NULL NULL NULL NULL
miles one way.
930 Denied. Only authorized travel over 10 miles 1 way to nearest NULL NULL NULL NULL
available treatment is payable.
931 Medical travel expense not payable when residence is over 50 NULL NULL NULL NULL
miles from the Washington State border.
932 Denied. The authorized distance traveled does not justify NULL NULL NULL NULL
payment for lodging.
933 Denied. Emergency room report required. NULL CO A1 N29
934 As many items as possible have been processed on your bill. NULL NULL NULL NULL
Rebill unprocessed services.
935 Denied. This is a duplicate charge. NULL CO 18 NULL
936 Processed using the injured worker's name that L&I has listed NULL CO 16 MA36
for this claim number.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
937 You have used the wrong bill form for this service. Bill on NULL CO 16 N34
proper bill form in the future.
938 Denied. Justification required for more than one round trip NULL NULL NULL NULL
travel on same day.
939 Denied. Rebill or submit copy of remittance advice (circle ICN NULL CO A1 N29
number). Attach required reports
940 Adjusted. Travel expense allowed to the nearest point of NULL NULL NULL NULL
available treatment.
941 Denied. These services were paid by a private insurance NULL CO 100 NULL
carrier whom we have reimbursed directly
942 Denied. Provider is not the attending physician of record. This NULL CO 243 N450
service is not authorized.
943 Denied. This injection is paid only in hospital setting for NULL CO 5, A1 M77
treatment of burns or fractures.
944 This service paid on a diagnostic basis only. Treatment of the NULL CO P12 NULL
condition is denied.
945 Denied. This service is not payable in addition to an extensive NULL CO A1 N20
or comprehensive office visit.
946 Denied. Emergency room calls for scheduled drugs for NULL CO A1, 40, 96 N180
treatment of chronic pain are not covered.
947 Bill paid in summary detail. All future bills must show only NULL CO 16 MA31
one date of service per line space
948 Remainder of bill processed separately due to computer NULL NULL NULL NULL
system limitations.
949 Payment for pharmacy made this time. Future bills must be NULL CO 16 M20
submitted with code 99070 for pharmacy
950 Denied. When an injured worker is placed on pension L&I NULL PR A1, 27, 96 NULL
cannot pay schedule I,II,III,IV drugs
951 Time units must be billed as whole units. Please check your NULL CO P12 M53
Fee Schedule and bill accordingly.
952 Processing 80 per cent of the interim payment requested. NULL NULL NULL NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
953 Denied. Service was prior to approved training plan start date. NULL NULL NULL NULL

954 Denied. There are no funds approved for this procedure code. NULL NULL NULL NULL
Contact vocational counselor.
955 These services were paid by a hand warrant. NULL CO B13 NULL
956 Reopening examination and application paid. Claim reopening NULL CO 133 NULL
is under consideration.
957 This is a deduction from the interim payment. NULL CR P12 NULL
958 Adjusted. Mileage allowed based on number of miles by NULL NULL NULL NULL
shortest direct route only.
959 Denied or adjusted. The per diem rate allowed includes NULL NULL NULL NULL
lodging and meals for the day.
960 Denied. Side of body treated disagrees with the side of body NULL CO 96, A1 N578
accepted as injured in this claim.
961 Denied. This is not a Washington state industrial injury. NULL CO A1, 109 N643
962 Adjusted. Remaining balance from this procedure fund paid. NULL NULL NULL NULL
Notify the vocational counselor.
963 This deduction is taken for payment(s) made in error. NULL CR P12 NULL
964 This payment is made for a deduction which was taken in NULL CR P12 NULL
error.
965 Denied. Injured worker expired prior to date of this service. M5 CO 13 NULL
966 This is a rebill, check for prior payment. If none received, NULL CO B13 NULL
resubmit.
967 No payment made because there were no charges listed on DU CO 16 M79
your billing.
968 Denied. The listed value for this service includes the NULL CO A1, 45 M15
professional component.
969 Denied. Provider tape billing fee is limited to one charge per NULL NULL NULL NULL
claim in any 30 day period.
970 Reopening denied. NULL CO A1 N578

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
971 Processed under correct claim number for this date/nature of NULL CO 16 MA86
injury. Please note for future bills.
972 Waiting for signature certifying the delivery of services. NULL CO 16 MA81
973 Denied. Excess invalid/missing detail on this bill. See billing NULL CO 16, A1 MA130
instructions. Revise and rebill
974 Rebill dental professional fees on L&I Statement for NULL CO 16 N34
Miscellaneous Service bill form.
975 Denied. L&I is not responsible for 'no show' appointments. NULL CO A1, 115 N441
976 This fee is payment for medical records. NULL CO P12 NULL
977 Please note the provider number. This is the number you must NULL CO 16 N77
use when billing physician services
978 Please note the provider number. This is the number you must NULL CO 16 N77
use when billing pharmacy services
979 Please note the provider number. You must use this number NULL CO 16 N77
when billing for pain clinic services
980 Please note the claim number. It must be used when billing for NULL CO 16 MA92
this injury for this injured worker.
981 Note provider number and name. They must be on all billing NULL CO 16 N77
sent to L&I.
982 L&I has no provision for payment of provider administrative NULL CO 96 NULL
costs.
983 Denied. Refill of this drug in less than 30 days must be NULL CO A1, B5 N584
justified by the attending physician.
984 Payment made to correct your account for the refund which NULL CR P12 NULL
you made to L&I in error.
985 Denied. This is a Social & Health Services bill sent to us in NULL OA 109 NULL
error.
986 NDC number invalid or missing. If equipment, resubmit on NULL CO 16 M119
Statement for Miscellaneous Services.
987 Denied. Service was not substantiated by attending physician NULL CO A1 N29
and requires prior authorization.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
988 The date of service is before the reopen date. NULL CO 26 NULL
989 Denied. Claim number missing. Resubmit new bill with claim 7 CO 31, 16, A1 MA61
number.
990 Not paid. The provider must bill L&I and return your full NULL NULL NULL NULL
payment directly to you.
991 Denied. Drug quantity is invalid. Resubmit using metric NULL CO A1 M49
measuring only.
992 Bill paid. You must reimburse the insurance company the total NULL NULL NULL NULL
amount they paid for this service.
993 Travel expense has been authorized only for the injured NULL NULL NULL NULL
worker.
994 Do not include line items for services which you are crediting NULL NULL NULL NULL
and no payment is due.
995 L&I is not responsible for payment while injured worker is in NULL PR 109 NULL
DNR Forest Camp.
996 Payment to cancel balance of interim credit in this provider NULL CR P12 NULL
account. Credit transferred.
997 Refer to the accompanying explanation of benefits code listed NULL NULL NULL NULL
for this service.
998 This transaction is a refund from this provider. NULL CR P12 NULL
999 This adjustment is made per your request on a previously NULL CR P12 NULL
processed bill.
A01 APC discounting applied. NULL CO P12, 45 NULL
A02 APC packaged service. NULL CO 97 M15
A03 Qualifies for APC outlier. NULL CO 97 NULL
A04 Qualifies for outlier with discounting. NULL CO 97 NULL
A05 APC packaged, considered in outlier amount. NULL CO 97 NULL
A06 APC pass-through, considered in outlier amount. NULL CO 97 NULL
A07 Denied. Seventh diagnosis invalid per code editor. NULL CO A1 M76, M64
A08 Denied. Eighth diagnosis invalid per code editor. NULL CO A1 M76, M64
A09 Denied. Ninth diagnosis invalid per code editor. NULL CO A1 M76, M64

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
A10 Denied. Diagnosis and patient age are in conflict per the code NULL CO 9 NULL
editor.
A11 Denied. Diagnosis and patient gender are in conflict per code NULL CO 10 NULL
editor.
A12 THIS EOB IS INTENTIONALLY LEFT UNUSED NULL NULL NULL NULL
A13 Denied. Procedure is invalid per code editor. NULL CO A1 M67
A14 Denied. Procedure and patient age conflict per code editor. NULL CO 6 NULL
A15 Denied. Procedure and patient gender conflict per code editor. NULL CO 7 NULL

A16 Denied. Noncovered service per code editor. NULL CO 96, A1 N578
A17 Denied. Condition code 21 (verification of denial) billed. NULL CO A1 M44
A18 Denied. Condition code 20 (submitted for review) billed. NULL CO A1 M44
A19 Denied. Defined as "questionable covered service" by code NULL CO 50 NULL
editor.
A20 Denied. Per code editor. Code indicates site of service not in NULL CO 5 NULL
Outpatient Prospective Payment System (OPPS).
A21 Denied. Service units outside of range allowed for procedure. NULL CO A1 M53
For units consideration, submit adjustment with justification
for additional units.
A22 Denied. Per code editor, multiple bilateral procedures were NULL CO 4 NULL
billed without modifier -50.
A23 Denied. Per code editor, specification of bilateral procedure is NULL CO 4 NULL
inappropriate.
A24 Denied. Even with modifier, code editor won't allow this NULL CO A1 NULL
mutually exclusive or component procedure.
A25 Denied. Per code editor, medical visit without modifier -25 not NULL CO 4 NULL
allowed with type "T" or "S" procedure.
A27 Denied. Per code editor, terminated bilateral procedure can't NULL CO A1 M53
have more than 1 unit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
A28 Denied. Per code editor, the implementation or associated NULL CO A1 M67
procedure is not consistent with the implanted device or
administered substance.
A29 Denied. CCI edit would allow this w/ proper modifier. Refer NULL CO A1, 4 NULL
to <http://www.ntis.gov for CCI subscription.
A30 Denied. Per code editor, multiple medical visits billed for NULL CO A1 M44, M86
same day without condition code G0.
A31 Denied. Per code editor, blood product for transfusion or NULL CO A1 M45
blood product exchange not specific.
A32 Denied. Per code editor, observation revenue code billed with NULL CO A1 M50, M67
non-observation HCPCS code.
A33 Denied. Per code editor, service is not separately payable. NULL CO A1, 97 M15
A34 Denied. Per code editor one or more, modifier(s) is invalid. NULL CO 4 NULL
A35 Denied. Per code editor, revenue center requires HCPCS code. NULL CO A1 M20

A36 Denied. Per code editor, revenue code is invalid. NULL CO A1 M50
A37 Denied. Inpatient bill submitted without patient prior NULL CO 129 N473
authorization (PA#) number. Correct/obtain prior
authorization number and resubmit.
A38 Denied. Per code editor partial hospitalization requirements NULL CO A1 N719
are not met.
A41 Denied. Per code editor, service has not met the criteria for NULL CO A1 N180
separate observation payment.
A42 Denied. Per code editor, observation service cannot be billed NULL CO A1 M50
unless type of bill is 13X.
A43 Proc code not authd. For assistance contact L&I Medical NULL CO 15, P13 NULL
Director's Office at 360-902-5036 or contact 360-902-6818 for
IME related procedure codes.
A44 Bill denied. Per code editor, CA modifier requires patient NULL CO A1 N34
status code 20.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
A45 Bill denied. Per code editor, bill lacks required device code NULL CO A1 N34
for one of the procedures billed or lacks the required
procedure for device code billed.
A46 Line denied. Per code editor, incorrect billing of blood and NULL CO A1 N34
blood products.
A49 Denied. Per code editor, trauma response critical care code NULL CO A1 N34
billed without revenue code 068X and/or CPT 99291.
A52 Payment made at maximum units for submitting service. For NULL CO P12 M53
consideration, submit adjustment with justification for
additional units.
A82 Denied. Non-case rate APC not allowed for treatment of NULL CO A1 M20, M50
industrial injury or invalid HCPCS/revenue code billed.
A86 Denied. This APC ID is not allowed for treatment of industrial NULL CO P13 NULL
injuries.
A91 Denied. Principal diagnosis code invalid per code editor. NULL CO A1 M76
A92 Denied. Second diagnosis code invalid per code editor. NULL CO A1 M64
A93 Denied. Third diagnosis code invalid per code editor. NULL CO A1 M64
A94 Denied. Fourth diagnosis code invalid per code editor. NULL CO A1 M64
A95 Denied. Fifth diagnosis code invalid per code editor. NULL CO A1 M64
A96 Denied. Sixth diagnosis code invalid per code editor. NULL CO A1 M64
A97 Denied. L&I accepts only hospital outpatient types of bill 131 NULL CO A1 N34
through 134 on CMS-1450 (UB04).
A98 Denied. Per Outpatient Code Editor (OCE), procedure lacks NULL CO P13 NULL
required radio labeled product.
B01 Denied. Procedure code specific to your State. Refer to NULL CO A1 M51
Washington State fee schedule for appropriate code.
B02 Denied. ICN on adjustment form does not match the bill ICN NULL CO A1, P13 N152,
you are trying to adjust. Correct and resubmit. MA130,
N704
B03 Denied. Only one bill ICN can be adjusted per provider's NULL CO A1, P12 N34, N704
request for adjustment form.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
B04 Modifier -99 should only be used when 2 or more modifiers NULL NULL NULL NULL
affect payment. Doing so may delay payment.
B05 Denied. Injured worker's lost time is not sufficient to justify NULL NULL NULL NULL
this procedure.
B06 Denied. Prescribing provider's number and name on bill does 25 CO A1, 16 N31
not match.
B07 Adjustment due to NSF check. NULL CR P12 NULL
B08 This line was manually priced due to a partial refund. NULL CR 129 MA67
B09 Denied. Service billed is unrelated to this claim NULL CO A1 N576
number/injured worker.
B10 No bills are payable due to the rejection reason on this claim. NULL CO P13 N643
B11 Denied. Procedure code 76005 not payable in conjunction with NULL CO 96, A1 N20
these services.
B12 Paid per L&I Claims Consultant. NULL CO 45 N10
B13 Paid. Procedure now allowed. NULL CO 45 NULL
B14 Denied. Procedure code 72275 not payable with 64470- NULL CO 96, A1 N20
64476.
B15 Place of service was changed to reflect actual site of service. NULL CO 16 M77
B16 Facility fees are not payable for procedures performed in NULL CO P12 NULL
physician's office.
B20 Endoscopy 100% NULL CO 59 NULL
B21 Endoscopy Minus Base NULL CO 59 NULL
B22 Endoscopy 100% then multiple surgery rule 100% NULL CO 59 NULL
B23 Endoscopy minus base then multiple surgery rule 100% NULL CO 59 NULL
B24 Endoscopy 100% then multiple surgery rule 50% NULL CO 59 NULL
B25 Endoscopy minus base then multiple surgery rule 50% NULL CO 59 NULL
B26 Endoscopy 100% then multiple surgery rule 25% NULL CO 59 NULL
B27 Endoscopy minus base then multiple surgery rule 25% NULL CO 59 NULL
B30 Multiple surgery rule 100% NULL CO 59 NULL
B31 Multiple surgery rule 50% NULL CO 59 NULL
B32 Multiple surgery rule 25% NULL CO 59 NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
B33 Denied. The required request for additional reimbursement NULL CO 16 NULL
form not received.
B34 A narrative report of work history is required when billing NULL CO 150 N29
1055M.
B40 The 2nd procedure code modifier is either completely invalid NULL CO 4 NULL
or invalid for the service dates billed.
B41 The 3rd procedure code modifier is either completely invalid NULL CO 4 NULL
or invalid for the service dates billed.
B42 The 4th procedure code modifier is either completely invalid NULL CO 4 NULL
or invalid for the service dates billed.
B43 The 2nd proc code modifier is not a valid pymt modifier in NULL CO 4 NULL
conjunction with the procedure billed.
B44 The 3rd procedure code modifier is not a valid payment NULL CO 4 NULL
modifier in conjunction with the procedure billed.
B45 The 4th procedure code modifier is not a valid payment NULL CO 4 NULL
modifier in conjunction with the procedure billed.
B46 The 2nd procedure code modifier is invalid for this provider NULL CO 4 NULL
type.
B47 The 3rd procedure code modifier is invalid for this provider NULL CO 4 NULL
type.
B48 The 4th procedure code modifier is invalid for this provider NULL CO 4 NULL
type.
B62 L&I cannot pay for retraining services 3 or more months in 15 CO 110 NULL
advance. Rebill closer to service dates.
B63 Denied. No record that an IME was requested/scheduled for NULL CO A1 N629
the service date billed.
B64 Multiple MRI's for the same part of body are not payable for NULL CO A1 M86
the same date of service.
D01 High dose alert. Drug dispensed exceeds maximum daily 88 CO 16, B5 N435
dosage.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
D02 Drug to drug interaction; severity level 1. Drug interacts with 88 CO 16, B5 N410
another drug dispensed.
D03 Two or more drugs have been prescribed/dispensed which may 88 CO 16, B5 N410
represent a duplicate therapy.
D04 Denied. Multiple DUR and/or refill-too-soon edits prevent 88 CO 16, B5 N410
payment. For information call 1-800-848-0811.
D05 Non-preferred drug prescribed and therapeutic class has not 70 CO 96, 197 NULL
been authorized for this claim.
D06 Non-preferred drug prescribed by endorser without dispensed 70 CO 96 NULL
as written (DAW) indicator.
D07 Submitted dispensed as written (DAW) is invalid. 22 CO 16 M49
D08 The prescribing provider number entered does not have 71 CO A1, 184 N31, M143
prescriptive authority.
D09 Drug enforcement agency (DEA) number is not valid, it does 25 CO 16 N31
not meet DEA number validation.
D10 Reimbursement includes the incentive fee for the acceptance NULL CO 91 NULL
of risk (prior authorization #00074276229).
D11 Missing/Invalid prior authorization type. EU CO 16 NULL
D12 Missing/Invalid prior authorization number. EV CO 16 NULL
D13 Prior authorization denied. Claim is on file, does not meet 3Y CO P13 NULL
requirement allowing prior authorization for acceptance of risk
and incentive fee.
D14 Prior authorization for incentive fee was submitted but not NULL CO P13 NULL
allowed. The incentive fee was not included in
reimbursement.
D15 Denied. Third Party supplemental agreement not on file. 5 CO 16 N290
D16 Denied. Third Party billers must submit all bills through 5 CO 16 N290
L&I point-of-sale (POS) system, excluding adjustments.
D17 Denied. This drug class requires prior authorization for use 75 CO 197, B5 NULL
beyond 30 days. For authorization call 1-888-443-6798
D18 Initial prescription qualifies for first fill payment. NULL NULL NULL NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
D19 Prior authorization denied. Does not meet first fill 3Y CO 16 N592
requirements for payment of initial prescription.
D20 Denied. Day supply exceeds L&I's 30 day supply limit. AG CO A1 N378
D21 Denied. Procedure is for unclassified injectable drugs. Not NULL CO A1 M51
payable for oral drugs.
D22 Denied. Prescription filled after date of pension and treatment 70 CO A1 N578
order does not include scheduled drugs.
D23 Denied. L&I does not pay for brand drugs when a generic is AJ CO A1 N578
available and substitution is allowed.
D80 Denied. Tooth number is denied under this claim. NULL CO A1 N37
E00 Denied. Procedure code requires RR or NU modifier. See NULL CO A1. 16 N519
HCPCS section of Medical Aid Rules & Fee Schedules for
appropriate modifier.
E01 Further rental is denied. Purchase of new DME is required. NULL CO A1 M7, N370
Retrieve rental DME and replace with new DME. Bill for
new DME item with NU modifier.
E02 Further rental is denied. There is no medical certification on NULL CO A1, B12 N370
file for continued use.
E03 Twelve (12) months of rental payments have been made. NULL CO P12 N370
Equipment is now owned by the injured worker. No
additional payments will be made.
E04 Further rental is denied. There is no medical certification on NULL CO A1, B12 N370
file for continued use of E0935.
E05 Denied. These services are not payable during the DME NULL CO A1, 16 N578
warranty period.
E06 Denied. A warranty is required for all DME repair. Please NULL CO A1, 16 N29, N705
send warranty and rebill.
E07 Maximum units were reviewed by L&I and no additional units NULL CO 45 N362
will be paid.
E08 Bill Denied with 6 DE due to possible EDI edit functionality NULL CO P13 NULL
issues.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
E09 This payment is a reimbursement for WA Stay-At-Work NULL CO 100 NULL
Program.
E10 This claim denied as a duplicate. COHE Admin Fee processed NULL CO 18, B13 NULL
under the workers accepted claim number.
H00 EDI formatting error: This billing is denied/rejected - The NULL CO A1 MA130
second EOB details the error.
H01 Invalid workers' compensation pay-to provider number. NULL CO A1 N77
H02 Missing workers' compensation billing provider number. NULL CO A1 N77
H03 Invalid workers' compensation billing provider number. NULL CO A1 N77
H04 Submitting transaction is not identified as a workers' NULL CO 31, 109 NULL
compensation billing.
H05 Invalid/missing workers' compensation claim number NULL CO 31, 140 MA130
(subscriber identification).
H06 Invalid transaction type code (must be chargeable). NULL CO A1 MA130
H07 Invalid transaction type identification (identified as NULL CO A1 MA130
draft/pilot).
H08 Invalid claim frequency type code NULL CO A1 MA130
(adjustment/replacement/void not allowed).
H09 Line item maximum exceeded (see EDI companion guide). NULL CO A1 M139
H10 Missing workers' compensation pay-to provider number. NULL CO A1 N77
H11 Missing workers' compensation rendering provider number. NULL CO A1 N77
H12 Invalid workers' compensation rendering provider number. NULL CO A1 N77
H13 Denied. The procedure code is incorrect for the report NULL CO A1 N56
requested and/or received. Refer to current fee schedule and
rebill the correct code.
H14 Denied. This report was not requested by L&I. Please bill the NULL CO A1 N629
party who requested this report.
H15 Report of Accident (ROA) not payable to a physician assistant NULL CO B7, P13 N180
because this claim does not meet the definition of a simple
industrial injury.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
H16 Suspended. Claim number is missing or invalid on bill. Call NULL CO 16 NULL
1-800-831-5227 to confirm claim number before rebilling.
H17 Denied. No audiogram was received. NULL CO 16, A1 N706, N146,
N102, N29

Q07 Paid. Diagnostic(s)and/or Service(s)requested by the IME NULL CO P12, W1 NULL

Examiner/Panel or Department.
H18 Denied. ICD-10 diagnosis submitted prior to ICD-10 effective NULL CO A1 755
date.
H19 Denied. ICD-10 procedure code submitted prior to ICD-10 NULL CO A1 N755
effective date.
H21 The payee provider's NPI is either invalid or is not registered. NULL CO A1 N77
Call Provider Credentialing at 360-902-5140.
H22 Invalid NPI billing provider number. The submitted NPI is NULL CO A1 N77
not on file or is not associated to an L&I provider number.
H23 The service provider's NPI is invalid or is not registered. Call NULL CO A1 N77
Provider Credentialing at 360-902-5140.
H24 We are unable to determine the payee. Call Provider NULL CO 16 N280
Credentialing at 360-902-5140.
H25 We are unable to determine the provider of service with the NULL CO 16 N290
NPI provided. Call Provider Credentialing at 360-902-5140.
H26 The payee's NPI is invalid (format error). Please correct and NULL CO 16 N280
resubmit your bill.
H27 The prescribing provider's NPI is either invalid or is not NULL CO 16 NULL
registered. Call Provider Credentialing at 360-902-5140.
H28 The prescribing provider's NPI is invalid (format error). NULL CO 16 NULL
Please correct and resubmit your bill.
H29 In the future please bill using the NPI of the individual not the NULL NULL NULL NULL
organization.
H30 We are unable to determine the prescribing provider with the NULL CO 16 NULL
NPI provided. Call Provider Credentialing at 360-902-5140.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
H31 ICN (Internal Control Number) submitted on request for NULL CO A1 M47
electronic adjustment is not finalized (paid) or not found in
payer's system or is invalid.
H32 Claim number submitted on request for electronic adjustment NULL CO A1 MA61
does not match the claim number found on the ICN of the bill
to be adjusted.
H33 Rendering provider submitted on request for electronic NULL CO A1 N290, N291
adjustment does not match the rendering provider found on the
ICN of the bill to be adjusted.
H34 ICN (Internal Control Number) submitted on request for NULL CO A1, 18 N522
electronic adjustment is already in process and will appear on
a future remittance advice.
H35 ICN (Internal Control Number) submitted for electronic NULL CO A1, 18 N522
adjustment has already been adjusted/credited. Original ICN
adjustment/credit allowed once.
H36 ICN (Internal Control Number) submitted for electronic NULL CO A1 N522
adjustment previously processed as a credit (void). Resubmit
new bill if credit was in error.
H37 ICN (Internal Control Number) submitted on request for NULL CO A1 M47
electronic adjustment allowed for original ICN received in
HIPAA 837 format (ICN 7).
H38 Electronic adjustment transaction submitted is missing NULL CO A1 M47
required payer claim control number (ICN) segment - 2300
REF*F8.
H39 ICN (Internal Control Number) submitted for electronic NULL CO A1 N142
adjustment void is for denial bill. Void not allowed on denied
bill.
I01 Denied. Required form not received. Direct interpreter NULL CO A1 N29
services must be documented as specified in L&I's interpretive
services payment policies.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
I02 Denied. Per the signed "interpreter attestation sheet", NULL CO P13 NULL
interpreter is an employee of the clinic of service, therefore
services are not payable.
I03 Denied. Mileage documentation not received. Printout from NULL CO A1 N29
software mileage program & name of program is required to
document actual mileage.
I04 Denied. Interpreter services appointment record (ISAR) not NULL CO A1 N29
received and/or signed by the health care or vocational
provider or their staff.
I05 Denied. Mileage billed was not substantiated by appointment NULL CO A1 N29
record.
I10 This bill was paid a hospital specific POAC for critical access NULL CO P12 NULL
hospital, sub-acute swing bed services.
M01 Mod 22 was removed to permit auto pricing of daily NULL CO P12 M78
maximum therapy fee. Refer to fee schedule.
M02 Denied. Hearing aid repair/modify visit (V5014) must be NULL CO A1 N161, M62
billed same date w/ repair fee (5093V). Note: These codes
also require prior authorization.
M03 Denied. Restocking fee (5091V) is not payable until refund NULL CO A1 N397
received from hearing aid & dispensing fee.
M04 Denied. T1017 must be billed with E/M. NULL CO A1 N56
M05 Denied. Procedure 97546 must be billed with 97545. NULL CO A1 N182
M06 Denied. Serial number on repair invoice does not match serial NULL CO A1 N354, M99
number on warranty.
M07 Denied. Date of service is after injured worker's date of death. 69 CO A1 N56

M08 Denied. Claim not allowed. Please rebill this service if claim NULL NULL NULL NULL
is allowed.
P01 Go to <http://www.lni.wa.gov/forms/pdf/248011a0.pdf> to NULL NULL NULL NULL
print & complete a provider application.
P02 Paid. One-time only provider number authorized. NULL CO 45 NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P03 Provider name corrected to match number. Bill with correct NULL CO 16 N289
name for provider number/NPI in future.
P04 Payee number is missing. For information contact Electronic NULL CO 16 N280
Billing Unit at 360-902-6511.
P05 Payee name/number missing or invalid. For more information NULL CO 16 N290, N280
contact the Electronic Billing Unit at 360-902-6511.
P06 Denied. Records do not show the provider/group account NULL CO A1 N198
numbers as related. Call 1-800-848-0811.
P07 Payment made as result of provider audit. NULL CO P12 N10
P08 Adjustment done to correct invalid provider/payee connection. NULL CO P12 MA67

P09 Line adjusted due to refund. Other lines may adjust due to NULL CO P12 NULL
payment policies.
P10 Refund applies to related bill adjustment(s) which may affect NULL CO P12 NULL
multiple claim numbers.
P11 This transaction reflects a refund that clears a credit balance NULL CO P12 NULL
and corrects year to date info.
P12 Processed per direction of the Provider Review and Education NULL CO 12 N10
Section.
P13 The performing and/or payee provider account number was NULL CO 16 N77
terminated at your request. For assistance call 360-902-5140.
P14 Denied. Use of this procedure code is invalid for this provider NULL CO A1 N56
type on this date of service
P15 Denied. 1101M cannot be billed without 1100M. Please NULL CO A1 N182, N380
correct and rebill using appropriate procedure code.
P16 Denied. Our records indicate the injured worker did not take NULL CO A1 N675, N441
the flight.
P17 Service was paid on a more recent invoice sent to L&I. NULL CO B13 NULL
P18 Our records indicate your internship dates have ended. NULL CO P13 NULL
Contact Provider Credentialing at 360-902-5140.
P20 This transaction transfers your debt to L&I Collections. NULL OA 12 NULL

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P21 Payment is applied to the payee's debt recorded with L&I NULL OA P12 N10
Collections.
P22 Denied. This service has already been billed by and paid to NULL CO B20 NULL
the provider of service.
P23 Processed per L&I Pharmacy Consultant. NULL CO P12 N10
P24 ICN adjusted due to payee/provider number relationship error. NULL CO P12 NULL

P25 This procedure code is not payable on the same day as the NULL CO A1 N20
IME.
P26 Add on procedures must be billed with primary code. NULL CO P12 NULL
P27 PT (97001-97799) not payable to chiropractors. Refer to WA NULL CO P13 NULL
State Fee Schedule to determine if service meets requirements
to be billed under 1040M.
P28 Denied. Rental is monthly. One month or less = 1 unit of NULL CO A1 MA32, M53
service. # of units = # of rental months calculated from 1st to
last date of service.
P29 Denied. 1 day is = to 1 unit of svc. The # of units must equal NULL CO A1 M53, MA32
the # of rental days calculated from the 1st date of svc to the
last date of svc.
P30 Denied. Modifier -7N may only be used with X-ray, lab NULL CO P13 M78
services, and other allowed diagnostic tests performed in
conjunction with an IME.
P31 Denied. Provider does not have valid credentials for date of NULL CO B7, A1 N612
service billed.
P32 Denied. Procedure undergoing review. NULL CO 133 NULL
P33 Denied. This procedure is only payable when billed with an NULL CO P13 NULL
IME exam code.
q06 Per review by L&I therapy consultant. NULL CO W1 N10
P34 Payment processed per Operations/MIPS Manager's NULL CO P12 N10
authorization.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P35 Not valid for version of OCE software currently installed by NULL CO A1 N34
L&I. Adjustments will be done after the next software update
to correct payment errors.
P36 Do not send adjustment, submit new bill. NULL CO A1 N142
P37 Denial processed per Operations/MIPS Manager's NULL CO A1 N35
authorization.
P38 L&I is returning your refund. Your refund is in excess of the NULL CO P12, 94 NULL
amount required per your request. Please correct amount and
resubmit.
P39 Denied. 1071M cannot be billed without an activity NULL CO W1 N380
prescription form code. Please correct and rebill using
appropriate procedure code.
P40 Payment made per special arrangement. NULL NULL NULL NULL
P41 Denied. Q1003 must be billed with 66982 - 66986. NULL CO P13 NULL
P42 Payment of this service has been made per Superior Court. NULL CO 45 N10
P43 Denied. 2 monaural hearing aids dispensed on the same day. NULL CO P13 NULL
Rebill with binaural dispensing code.
P44 Denied. 2 monaural hearing aids dispensed on the same day. NULL CO P13 NULL
Rebill with binaural hearing aid codes.
P46 NPI is not registered with L&I. Call Provider Credentialing at NULL NULL NULL NULL
360-902-5140 or bill using your L&I provider number.
P47 Denied. Report of Accident (ROA) is limited to 1 per NULL CO A1 N362
provider per claim.
P48 Modifiers billed are not payable in combination. NULL CO A1 N519
P49 12 visits paid. Over 12 visits require auth; over 24 visits NULL NULL NULL NULL
require UR. See
WWW.LNI.WA.GOV/CLAIMSINS/PROVIDERS/MANAGE
/RTW/THERAPY for details.
P50 Denied. Treatment not authorized or has exceeded authorized NULL CO A1, 197 M62, N27
visits. Contact Qualis Health for Utilization Review at 800-
541-2894.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P51 Denied. Please submit one bill using one office visit level and NULL CO A1 N149
list all claims in Box 11. Electronic Billers use remarks. Dept.
will split charges.
P52 Denied. Payment denied as result of provider audit. NULL CO A1 N10
P53 Bill adjusted due to L&I policy change. NULL CO P13 NULL
P54 ASC bundled service. NULL CO NULL M15
P55 Denied. Please rebill with an unaltered invoice/packing slip NULL CO A1 N354
from the buying company or manufacturer showing warranty
information.
P56 This charge has been processed per L&I Occupational Nurse NULL CO P12 N10
Consultant.
P57 When billing for procedure 99080 with E/M service, a NULL CO P13 NULL
separate chart note and report are required. Please send chart
note.
P58 When billing for procedure 99080 with E/M, a separate chart NULL CO P13 NULL
note and report are required. Please send report.
P59 Denied. Activity Prescription Form was not requested by L&I. NULL CO A1 N629

P60 Denied. Date of service is after provider's date of death. NULL CO P13 NULL
P61 Denied. Radiology consultation service can only be performed NULL CO A1 N95
by a provider with a specialty for radiology diagnostic.
Provider specialty type 30.
P62 Denied. Individual name of provider must be listed under NULL CO A1 N225
appointment information on Interpreter Services Appointment
Record (ISAR).
P63 Denied. Same day charges for same claim number must be on NULL CO P13 NULL
the same bill. Please submit adjustment to the paid bill.
P64 Denied. Signed Interpreter Services Appointment Record NULL CO A1 N225
(ISAR) has not been received for date of service.
P65 Lines were added to your bill to split your charges to match NULL CO P12 NULL
multiple referral dates.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P66 Denied. Injection of anesthetic agent is bundled with the NULL CO A1 M15
surgery procedure.
P67 Adjudicated per instructions from provider review auditor. NULL CO P12 N10
P68 Denied. Documentation to justify payment has either no time NULL CO P13 NULL
or not enough time noted for this procedure.
P69 Payment for this line item reduced. Time documented in note NULL CO P12 NULL
does not support units billed.
P70 Denied. No handwritten chart note/report received to support NULL CO P13 NULL
services billed.
P71 Denied. Chart notes modified. Unable to determine what NULL CO A1 N225
services were rendered and/or by whom.
P72 The tax identification number and name on your provider NULL CO A1 MA113
account does not match IRS records. Please contact Provider
Credentialing at 360-902-5140.
P73 A request for payment outside of policy has been received and NULL CO P12 N10
processed.
P74 Denied. Tax ID number on your provider account does not NULL CO A1 MA113
match the tax ID number on your bill. Please contact Provider
Credentialing at 360-902-5140.
P75 Denied. Supporting documentation or provider signature is NULL CO A1 N205
illegible.
P76 Denied. Paid under wrong provider/payee number. NULL CO P13 NULL
P77 Denied. Report/documentation submitted does not justify NULL CO A1 N646
payment for a surgical assistant.
P78 Denied per L&I Claims Consultant. NULL CO A1 N10
P79 Denied. L&I does not issue provider numbers to this type of NULL CO 170 N95
provider. See WAC 296-20-015 or contact Provider
Credentialing 360-902-5140 for information.
P80 Denied. Only one claim was requested on IME assignment. NULL CO P13 NULL
P81 Denied. Dispensing fee not payable when hearing aids have NULL CO P13 NULL
been denied. Please resubmit when rebilling for hearing aids.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P82 Denied. Tax ID number is missing. Resubmit new bill with NULL CO A1, P13 NULL
tax ID number.
P83 Bill with your current tax ID number on future billings. NULL CO A1, P12 N209
P84 All or part of service(s) performed was non-covered per L&I NULL CO P12 NULL
policy.
P85 Payment for this line item is reduced. All or part of service is NULL CO P12 NULL
payable under a different code. Refer to fee schedule.
P86 Payment denied as per the provider fraud program's pre- NULL CO A1, P12 N432
payment review.
P87 Payment reduced as per the provider fraud program's pre- NULL CO A1, P12 N432
payment review.
P88 Denied. A specific description of the item that was repaired NULL CO A1 N350
must be in remarks or on the bill.
P89 Procedure 99080 paid as a 60 day report. NULL CO P12 NULL
P90 Procedure 99080 paid as a response to insurer request. NULL CO P12 NULL
P91 These payments have been adjusted due to a change in the NULL CO P12 NULL
offset amount.
P92 PT (97001-97799) not payable to naturopaths. Refer to WA NULL CO A1, P13 N612
State Fee Schedule to determine if service meets requirements
to be billed under 1040M.
P98 Payment made for Report of Accident (ROA) submitted via NULL CO P12 NULL
paper/fax
P99 Payment made for Report of Accident (ROA) submitted via NULL CO P12 NULL
web.
Q01 Prior authorization (PA#) number has been cancelled. NULL CO P13 NULL
Q02 Denied. Only 1 PT/OT visit allowed per day; PT/OT visit NULL CO A1 N362
billed by and paid to another PT/OT provider.
Q03 PT or OT services provided by more than one provider at same NULL CO A1 N362
visit; PT or OT daily cap met; payment for this line item
reduced.
Q04 PT or OT daily cap met; payment for this line item reduced. NULL CO W1 N362

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
Q05 Denied. Performing provider signature missing from NULL CO A1 MA70
supporting documentation. Unable to validate who performed
the service.
R01 Denied. Provider letter mailed separately to explain this NULL CO A1 N202
denial.
R02 Denied. Injured worker letter mailed separately to explain this NULL PR A1 N202
denial.
R03 Denied. Prescription co-pay letter mailed separately to explain NULL PR A1 N202
this denial.
R04 Denied. Health care co-pay letter mailed separately to explain NULL PR A1 N202
this denial.
R05 Denied. Pharmacy letter mailed separately to explain this NULL PR A1 N202
denial.
R06 Denied. Provider compliance letter mailed separately to NULL CO A1 N202
explain this denial.
R07 Denied. Travel Reimbursement Request return letter mailed NULL PR A1 N202
separately to explain this denial.
R08 Denied. Drug reimbursement letter mailed separately to NULL CO A1 M16
explain this denial.
R09 Denied. Provider letter mailed separately to explain this NULL CO A1 M16
denial.
R10 Injured worker letter mailed separately to explain how your NULL CO A1 M16
bill was processed.
R11 Legal representation letter mailed separately to explain how NULL CO A1 M16
your bill was processed.
R12 Denied. The legal maximum of $12,000 for retraining has NULL CO P13 NULL
been expended.
R13 Denied. Date of service does not match first treatment date on NULL CO A1, P13 N521, N299
Report of Accident (ROA). Correct and resubmit.
S00 Denied. Procedure code 1207M must be billed and paid NULL CO A1, P12 N266
before 1215M can be considered for payment.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
S01 Denied. The structured settlement agreement does not include 69 CO 27 NULL
a provision for medical services.
S02 Paid per the structured settlement agreement. NULL NULL NULL NULL
S03 Denied. The structured settlement agreement unit has denied 70 CO P13 N161
this service(s).
T18 Processed per WAC 296-20-1103. This line item has been NULL NULL NULL NULL
reduced by 30 miles roundtrip.
T19 Denied. Treatment is available within 15 miles one way. NULL NULL NULL NULL
Travel expense is not payable.
T20 Denied. Only payable when you must travel more than 15 NULL NULL NULL NULL
miles one way.
T21 Denied. Only authorized travel over 15 miles one way to NULL NULL NULL NULL
nearest available treatment is payable.
T22 Processed per WAC 296-20-1103. This one way trip has been NULL NULL NULL NULL
reduced by 15 miles.
Z01 Payment expended from 1st year retraining plan. NULL NULL NULL NULL
Z02 Payment expended from 2nd year retraining plan. NULL NULL NULL NULL
Z03 Processed due to tools/equipment returned to L&I. NULL CO A1 M3
Z04 Returned tools/equipment reissued. NULL CO A1 M3
Z05 Payment expended from Option 1 Retraining Plan. NULL NULL NULL NULL
Z06 Payment expended from Option 2 Retraining Plan. NULL NULL NULL NULL
Z20 Denied. All or part of your service is beyond the 14-day grace NULL CO P13 NULL
period allowed for these vocational services.
E11 Further rental denied, purchase required. Retrieve rental and NULL CO W1 M7, N370
replace with new pump. Bill for new pump with -NU
modifier.
E12 L&I allows 4 months rental and requires purchase on the 5th NULL CO W1 M7
month.
D24 Name Submitted on prescription bill does not match injured NULL CO 16 NULL
worker name on file for this claim. Pharmacy verified bill was
submitted in error.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
P45 Denied. Locum Tenens providers must use their own provider NULL CO A1, 4 N277
account numbers without the Q6 modifier.
M09 Bill processed to pay as timely. Originally paid by Medicare NULL CO 19 NULL
but has been determined to be L&I responsibility.
S04 Denied application pending. Contact Provider Credentialing NULL CO 242, B7 N530
& Compliance at 360-902-5140 if you have questions
regarding your network status.
S09 Denied. 'This exam date' from the report of accident (which is NULL CO 16 N307, N299
the initial visit date) is missing. Contact Claim Manager.
S08 Denied. Network status is non-participating, only initial visit NULL CO 242, B7 N530
(IV) is payable.
S14 Denied. Prescribing provider is not eligible to prescribe for 71 CO 242, B7 N530
date of service billed.
S10 Denied. Provider is not eligible for payment for date of NULL CO 242, B7 N530
service billed.
B49 Bill returned to provider with information to establish a L&I NULL CO 242, 185 N77
provider number.
B50 Denied, chart note amended incorrectly. Please refer to the NULL CO B12 N225
Medical Aid Rules and Fee Schedules for policies on amended
medical records.
S13 Denied. Date span overlaps multiple network statuses. Rebill NULL CO 239 N63, N300
one date of service per line.
M10 Denied. Bill includes both ICD-9 and ICD-10 codes. Please NULL CO A1 M64
correct and rebill.
D25 Denied. L&I does not pay for repackaged drugs. 70 CO 96, A1 N448
M11 Denied. 10th-25th diagnosis code is invalid for first date of NULL CO A1 M64
service.
M12 Denied. 10th-25th diagnosis code is not sufficiently specific. NULL CO A1 M64
D26 Denied. Day supply for opioids exceeds L&I's 28 day supply NULL CO A1 N362
limit.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
D27 Denied. Day supply exceeds L&I's 90 day supply limit for NULL CO A1 N363
mail order prescriptions.
D28 Denied. Claim not authorized for mail order prescription. 70 CO 39 NULL
Prescription filled by mail order pharmacy and claim not
authorized for mail order rx.
B66 Denied. this is a Federal claim. Please contact the Department NULL CO 109 NULL
of Labor.
B67 Denied. Service not billed in accordance with L&I policies NULL CO P13 NULL
and/or CPT guidelines.
B68 This is an adjustment to correct diagnosis code mapping errors NULL CO P12 MA67
on inpatient bills that were adjudicated between 10/01/12 and
10/18/13.
I26 Travel expense denied. Provider was not in the L&I network NULL NULL NULL NULL
on the service date.
I27 Travel expense denied. Provider did not have an active L&I NULL NULL NULL NULL
account on the service date.
M14 Assistant surgeon (modifier -80, -81, -82) not payable when co- NULL CO 236 N519
surgeon (modifier -62) is paid for the same procedure.
M15 Denied. Radiological guidance must be used when performing NULL CO P13 NULL
this procedure.
H40 DENIED. REBILL WITH THE DATE OF SERVICE AIDS NULL CO A1 N304
WERE DISPENSED BACK TO THE INJURED WORKER.
NULL NULL NULL NULL NULL
B69 Activity Prescription Form (APF) not received. N/A CO A1 N29
M16 Adjudicated per instructions from the Pension Adjudicator NULL CO 27 N10
890 Denied. The 1st procedure code modifier in M1 is invalid for NULL CO 4 NULL
this provider type.
I06 Payment reduced to the maximum allowable minutes per day. NULL CO 119, 45 NULL
Per L&I Payment Policy, limited to 480 units (8 hours per
day).

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
M17 Denied. Prior authorization required. Please fax an NULL CO A1, 197 M62
authorization request form
WWW.LNI.WA.GOV/PRIORAUTH to the Provider Hotline
360-902-6490.
B70 Denied. Provider portion of the Report of Accident (ROA) has NULL CO A1 N29
not been received.
B71 Denied. Procedure/Diagnosis has been suspended. Please NULL CO P12 NULL
contact the Claim Manager.
I07 Denied. Limited to 480 units (8 hours per day), per Interpreter, NULL CO 119, 45 NULL
covers all claims. Services have exceeded limits.
B72 Paid. Authorized per Pension Adjudicator/Treatment Order. NULL CO 45 N10
B73 Denied. Signature and/or date are missing from submitted NULL CO A1 MA70
document.
M18 Denied. Please submit the appropriate ICD Code set (ICD-9 or NULL CO 16 M64
ICD-10) based on the date of service provided.
M19 Corrected to adjust the original bill submitted. NULL CR 129 MA67
I30 Denied. No ISAR received or ISAR received does not match NULL CO 252, A1 N463
billing.
I31 Denied. The Interpreter Services Appointment Record (ISAR) NULL 252, A1 N463 NULL
received for services is missing required Interpreter or
Provider verification signature.
B74 Reduced. Some charges are included in the dispensing fee or NULL CO P12 NULL
are a non-covered item.
I35 Denied. Group services indicator on Interpreter Service NULL CO 252, A1 N463
Appointment Record (ISAR) does not match procedure code
billed for interpreter service.
S07 Denied. No network status for date of service billed. Contact NULL CO 242, B7 N530
Provider Credentialing & Compliance at 360-902-5140.
I32 Denied. Total billable mileage submitted or Interpreter Service NULL 252, A1 N463 NULL
Appointment record (ISAR) does not match units billed for
services 9986M.

Data current as of 4/30/2016

EOB Description Rejection Group Reason Remark
Code Code Code Code Code
Z21 Adjudicated per instructions from the Vocational Services NULL CO 27 N10
Specailists.
b75 Denied. Please send your itemized list of charges as required NULL co 16, A1 N63
by WAC-296-23A-150 and rebill.
B76 Service Qualifies for interest payment per RCW 51.36.080 NULL CO 85 NULL
B77 Interest paid per RCW 51.36.080 NULL CO 85 NULL
A51 Line item denied. Bill lacks required cornea/procedure code. NULL CO A1 N683
A53 Biosimilar HCPCS reported without biosimilar modifier. NULL CO 4 NULL
I33 Denied. Interpreter Provider number submitted on Interpreter NULL CO 252, A1 N463
Service Appointment record (ISAR) missing/does not match
provider of service on bill.
I34 Denied. Total Billable minutes submitted on Interpreter NULL CO 252, A1 N463
Service Appointment record (ISAR) does not match units
billed for interpreter service.
I37 Denied. Interpreter Appointment Date of Service on or after NULL CO 252, A1 N463
09/01/2015 requires L&I ISAR form F245-056-000 06-2015.
ISAR submitted on old form.
I36 Denied. Claim number submitted on Interpreter Service NULL CO 252, A1 N463
Appointment Records for Process. Submit ISAR with correct
claim number & rebill.
M13 Denied. 10th-25th diagnosis code denotes a non-industrial NULL CO A1 M81
condition or is not sufficiently specific.
S15 Denied. Date of serivce is before 'This Exam Date' (which is N/A CO 16, P13 MA122,
they intital visit date) from the Report of Accident. N652

Data current as of 4/30/2016