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    SDL 9 - 200391

    Uploaded by

    YASMIN HUMAIRAH BINTI MOHAMAD FAUZI / UPM
    This document is a worksheet for a CEL2105 class assessing a student's knowledge of small talk and opening statements for negotiations. It contains multiple choice questions about appropriate and inappropriate topics for small talk, such as confirming that discussing weather is common while religion is sensitive. It also asks the student to choose the best expressions for different situations in negotiations, like stating aims and objectives. The worksheet tests comprehension of polite conversation skills and phrasing for professional interactions.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    SDL 9 - 200391

    Uploaded by

    YASMIN HUMAIRAH BINTI MOHAMAD FAUZI / UPM
    327 views5 pages
    This document is a worksheet for a CEL2105 class assessing a student's knowledge of small talk and opening statements for negotiations. It contains multiple choice questions about appropriate and inappropriate topics for small talk, such as confirming that discussing weather is common while religion is sensitive. It also asks the student to choose the best expressions for different situations in negotiations, like stating aims and objectives. The worksheet tests comprehension of polite conversation skills and phrasing for professional interactions.

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    © © All Rights Reserved

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    This document is a worksheet for a CEL2105 class assessing a student's knowledge of small talk and opening statements for negotiations. It contains multiple choice questions about appropriate and inappropriate topics for small talk, such as confirming that discussing weather is common while religion is sensitive. It also asks the student to choose the best expressions for different situations in negotiations, like stating aims and objectives. The worksheet tests comprehension of polite conversation skills and phrasing for professional interactions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    327 views5 pages

    SDL 9 - 200391

    Uploaded by

    YASMIN HUMAIRAH BINTI MOHAMAD FAUZI / UPM
    This document is a worksheet for a CEL2105 class assessing a student's knowledge of small talk and opening statements for negotiations. It contains multiple choice questions about appropriate and inappropriate topics for small talk, such as confirming that discussing weather is common while religion is sensitive. It also asks the student to choose the best expressions for different situations in negotiations, like stating aims and objectives. The worksheet tests comprehension of polite conversation skills and phrasing for professional interactions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 5

    11/21/22, 11:46 PM CEL2105 - SCL WORKSHEET 9

    CEL2105 - SCL WORKSHEET 9


    Total points 11/16

    DUE DATE:18/12/2022

    The respondent's email ([email protected]) was recorded on submission of this


    form.

    0 of 0 points

    Full Name: *

    Yasmin Humairah Binti Mohamad Fauzi

    CEL2105 Group: *

    11

    Teacher's Name: *

    Miss Ranmeet

    Small Talk 7 of 10 points

    Choose True or False for the following statements.

    https://docs.google.com/forms/d/e/1FAIpQLSeNFAGf-0pUxooZivDYDh5W9z_tiHX5_02ijQ6mPEg0XuP64Q/viewscore?viewscore=AE0zAgC3J7d… 1/5
    11/21/22, 11:46 PM CEL2105 - SCL WORKSHEET 9

    1. Small talk refers to short and simple words that people use to have a *0/1
    conversation.

    True

    False

    Correct answer

    False

    2.  Small talk is a short, friendly conversation about a common topic. * 1/1

    True

    False

    3. Making small talk is important in building rapport and setting up a *1/1


    productive and engaging conversation.

    True

    False

    4. It is important to know what to say and what to avoid when making *1/1
    small talk.

    True

    False
    https://docs.google.com/forms/d/e/1FAIpQLSeNFAGf-0pUxooZivDYDh5W9z_tiHX5_02ijQ6mPEg0XuP64Q/viewscore?viewscore=AE0zAgC3J7d… 2/5
    11/21/22, 11:46 PM CEL2105 - SCL WORKSHEET 9

    5. People usually make small talk in the middle of the negotiation. * 0/1

    True

    False

    Correct answer

    False

    6. It is safe to talk about religion when making small talk. * 1/1

    True

    False

    7. It is best to avoid talking about food when making small talk. * 0/1

    True

    False

    Correct answer

    False

    8. It is acceptable to compliment someone’s attire when making small *1/1


    talk.

    True
    https://docs.google.com/forms/d/e/1FAIpQLSeNFAGf-0pUxooZivDYDh5W9z_tiHX5_02ijQ6mPEg0XuP64Q/viewscore?viewscore=AE0zAgC3J7d… 3/5
    11/21/22, 11:46 PM CEL2105 - SCL WORKSHEET 9

    False

    9. It is inappropriate to talk about controversial topics such as politics or *1/1


    religion when engaging in small talk.

    True

    False

    10. It is common to talk about weather when making small talk. * 1/1

    True

    False

    Opening Statement 4 of 6 points

    Choose the best two expressions for each situation below:

    1. During the first meeting: * 0/2

    We would like to reach an agreement on...

    We see this as a preparatory meeting...

    I'd like to end there and give you the opportunity to respond to this.

    I'd like to hand this over to my colleague, Adam, who has something to say about...

    Correct answer

    We would like to reach an agreement on...

    We see this as a preparatory meeting...


    https://docs.google.com/forms/d/e/1FAIpQLSeNFAGf-0pUxooZivDYDh5W9z_tiHX5_02ijQ6mPEg0XuP64Q/viewscore?viewscore=AE0zAgC3J7d… 4/5
    11/21/22, 11:46 PM CEL2105 - SCL WORKSHEET 9
    We see this as a preparatory meeting...

    2. Stating your aims and objectives: * 2/2

    Well, we better get down to business.

    There are four specific areas we would like to discuss.

    I'm sure we will have a useful and productive meeting...

    I'd like to begin with a few words about our general expectations...

    3. Expressing expectations: * 2/2

    We are here mainly to test the water.

    We are here today to explore our options.

    We would need to run it past our board first.

    I’d like to start by suggesting the following agenda.

    This form was created inside of Universiti Putra Malaysia.

     Forms

    https://docs.google.com/forms/d/e/1FAIpQLSeNFAGf-0pUxooZivDYDh5W9z_tiHX5_02ijQ6mPEg0XuP64Q/viewscore?viewscore=AE0zAgC3J7d… 5/5

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