Manual de Instalación Sungrow SGRT. en

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3-Phase PV Grid-Connected Inverter

User Manual
SG3.0RT / SG4.0RT / SG5.0RT / SG6.0RT /
SG7.0RT / SG8.0RT / SG10RT / SG12RT /
SG15RT / SG17RT / SG20RT

WWW.SUNGROWPOWER.COM SG3.0-20RT-UEN-Ver12-202102
All Rights Reserved

All Rights Reserved


No part of this document can be reproduced in any form or by any means without the
prior written permission of Sungrow Power Supply Co., Ltd (hereinafter "SUNGROW").
Trademarks
and other Sungrow trademarks used in this manual are owned by
Sungrow Power Supply Co., Ltd.
All other trademarks or registered trademarks mentioned in this document are owned
by their respective owners.
Software Licenses

• It is prohibited to use data contained in firmware or software developed by


SUNGROW, in part or in full, for commercial purposes by any means.

• It is prohibited to perform reverse engineering, cracking, or any other operations that


compromise the original program design of the software developed by SUNGROW.

Sungrow Power Supply Co., Ltd.


Address: N o . 1 6 9 9 X i y o u R d . , N e w & H i g h T e c h Z o n e , H e f e i , 2 3 0 0 8 8 , C h i n a .
Tel: +86 551 6532 7834
Website: w w w . s u n g r o w p o w e r . c o m

I
About This Manual
The manual mainly contains the product information, as well as guidelines for installation,
operation and maintenance. The manual does not include complete information about
the photovoltaic (PV) system. The reader can get additional information about other
devices at w w w . su n g r o w p o w e r . c o m or on the webpage of the respective component
manufacturer.
Validity

This manual is valid for the following inverter models:

• SG3.0RT

• SG4.0RT

• SG5.0RT

• SG6.0RT

• SG7.0RT

• SG8.0RT

• SG10RT

• SG12RT

• SG15RT

• SG17RT

• SG20RT

They will be referred to as "inverter" hereinafter unless otherwise specified.


Target Group
This manual is intended for inverter owners who will have the ability to interact with the
inverter and qualified personnel who are responsible for the installation and
commissioning of the inverter. Qualified personnel should have the following skills:

• Training for installation and commissioning of electrical system, as well as dealing


with hazards

• Knowledge of the manual and other related documents

• Knowledge of the local regulations and directives


How to Use This Manual
Read the manual and other related documents before performing any work on the
inverter. Documents must be stored carefully and be available at all times.
Contents may be periodically updated or revised due to the product development. It is
probably that there are changes of manual in the subsequent inverter edition. The latest
manual can be found at s u p p o r t . s u n g r o w p o w e r . c o m .

II
Symbols
Important instructions contained in this manual should be followed during installation,
operation and maintenance of the inverter. They will be highlighted by the following
symbols.

Indicates a hazard with a high level of risk that, if not avoided, will result in death
or serious injury.

Indicates a hazard with a medium level of risk that, if not avoided, could result in
death or serious injury.

Indicates a hazard with a low level of risk that, if not avoided, could result in
minor or moderate injury.

Indicates a situation that, if not avoided, could result in equipment or property


damage.

Indicates additional information, emphasized contents or tips that may be


helpful, e.g. to help you solve problems or save time.

III
Contents
All Rights Reserved .....................................................................................................I
About This Manual .....................................................................................................II
1 Safety .............................................................................................................. 1
1.1 PV Panels..................................................................................................... 1
1.2 Utility Grid .................................................................................................... 1
1.3 Inverter ........................................................................................................ 2
2 Product Description .................................................................................... 4
2.1 System Introduction ..................................................................................... 4
2.2 Product Introduction..................................................................................... 5
2.3 Symbols on the Product ............................................................................... 7
2.4 LED Indicator ............................................................................................... 8
2.5 Circuit Diagram ............................................................................................ 8
2.6 Function Description .................................................................................... 9
3 Unpacking and Storage ........................................................................... 12
3.1 Unpacking and Inspection .......................................................................... 12
3.2 Inverter Storage ......................................................................................... 12
4 Mechanical Mounting .............................................................................. 13
4.1 Safety during Mounting .............................................................................. 13
4.2 Location Requirements .............................................................................. 13
4.2.1 Environment Requirements............................................................... 13
4.2.2 Carrier Requirements........................................................................ 14
4.2.3 Angle Requirements ......................................................................... 14
4.2.4 Clearance Requirements .................................................................. 15
4.3 Installation Tools......................................................................................... 16
4.4 Moving the Inverter .................................................................................... 17
4.5 Installing the Inverter .................................................................................. 17
5 Electrical Connection ............................................................................... 20
5.1 Safety Instructions...................................................................................... 20
5.2 Terminal Description................................................................................... 20
5.3 Electrical Connection Overview .................................................................. 22
5.4 Additional Grounding Connection ............................................................... 23

V
5.4.1 Additional Grounding Requirements.................................................. 24
5.4.2 Connection Procedure ...................................................................... 24
5.5 AC Cable Connection ................................................................................. 25
5.5.1 AC Side Requirements ...................................................................... 25
5.5.2 Assembling the AC Connector (< 15 kW) .......................................... 26
5.5.3 Installing the AC Connector (< 15 kW)............................................... 28
5.5.4 Assembling the AC Connector (≥ 15 kW) ......................................... 29
5.5.5 Installing the AC Connector (≥ 15 kW).............................................. 31
5.6 DC Cable Connection ................................................................................. 33
5.6.1 PV Input Configuration ...................................................................... 34
5.6.2 Assembling the PV Connectors ......................................................... 35
5.6.3 Installing the PV Connectors ............................................................. 36
5.7 WiNet-S Connection .................................................................................. 38
5.7.1 Ethernet Communication .................................................................. 38
5.7.2 WLAN Communication ..................................................................... 40
5.8 Meter Connection ...................................................................................... 40
5.8.1 Assembling the COM Connector ....................................................... 41
5.8.2 Installing the COM Connector ........................................................... 43
5.9 RS485 Connection ..................................................................................... 44
5.9.1 RS485 Communication System ........................................................ 44
5.9.2 Assembling the COM Connector ....................................................... 44
5.9.3 Installing the COM Connector ........................................................... 47
5.10 DO Connection......................................................................................... 48
5.11 DRM Connection...................................................................................... 49
6 Commissioning ........................................................................................... 51
6.1 Inspection before Commissioning............................................................... 51
6.2 Powering on the System............................................................................. 51
6.3 App Preparation ......................................................................................... 51
6.4 Creating a Plant.......................................................................................... 52
6.5 Initializing the Device .................................................................................. 54
6.6 Configuring the Plant .................................................................................. 57
7 iSolarCloud App .......................................................................................... 61
7.1 Brief Introduction........................................................................................ 61
7.2 Installing the App........................................................................................ 61
7.3 Account Registration .................................................................................. 62
7.4 Login.......................................................................................................... 63

VI
7.4.1 Requirements ................................................................................... 63
7.4.2 Login Procedure ............................................................................... 63
7.5 Initial Settings ............................................................................................. 65
7.6 Function Overview ..................................................................................... 65
7.7 Home......................................................................................................... 66
7.8 Run Information ......................................................................................... 67
7.9 Records ..................................................................................................... 68
7.10 More ........................................................................................................ 71
7.10.1 System Parameters ........................................................................ 71
7.10.2 Operation Parameters .................................................................... 72
7.10.3 Power Regulation Parameters......................................................... 73
7.10.4 Communication Parameters ........................................................... 78
7.10.5 Firmware Update............................................................................ 78
8 System Decommissioning ...................................................................... 80
8.1 Disconnecting the Inverter.......................................................................... 80
8.2 Dismantling the Inverter.............................................................................. 81
8.3 Disposal of the Inverter............................................................................... 81
9 Troubleshooting and Maintenance ...................................................... 82
9.1 Troubleshooting ......................................................................................... 82
9.2 Maintenance .............................................................................................. 86
9.2.1 Maintenance Notices........................................................................ 86
9.2.2 Routine Maintenance........................................................................ 87
9.2.3 Fan Maintenance ............................................................................. 87
10 Appendix .................................................................................................... 90
10.1 Technical Data ......................................................................................... 90
10.2 Quality Assurance .................................................................................. 100
10.3 Contact Information ............................................................................... 101

VII
1 Safety
The device has been designed and tested strictly according to international safety
regulations. Read all safety instructions carefully prior to any work and observe them at
all times when working on or with the device.
Incorrect operation or work may cause:

• Injury or death to the operator or a third party;

• Damage to the device and other properties.

All detailed work-related safety warnings and notes will be specified at critical points in
this manual.

The safety instructions in this manual cannot cover all the precautions that
should be followed. Perform operations considering actual onsite conditions.
SUNGROW shall not be held liable for any damage caused by violation of the
safety instructions in this manual.

1.1 PV Panels

PV strings will produce electrical power when exposed to sunlight and can
cause a lethal voltage and an electric shock.

• Always keep in mind that the inverter is dual power supplied. Electrical
operators must wear proper personal protective equipment: helmet,
insulated footwear, gloves, etc.

• Before touching the DC cables, operator must use a measuring device to


ensure that the cable is voltage-free.

• Follow all warnings on the PV strings and in its manual.

1.2 Utility Grid

Follow the regulations related to the utility grid.

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1 Safety User Manual

All electrical connections must be in accordance with local and national


standards.
Only with the permission of the local utility grid company, the inverter can be
connected to the utility grid.

1.3 Inverter

Danger to life from electric shocks due to live voltage


Do not open the enclosure at any time. Unauthorized opening will void warranty
and warranty claims and in most cases terminate the operating license.

Risk of inverter damage or personal injury

• Do not connect or disconnect the PV and AC connectors when the inverter is


running.

• Wait at least 10 minutes for the internal capacitors to discharge after all
electric devices are removed and the inverter is powered off.

• Ensure that there is no voltage or current before connecting or disconnecting


the PV and AC connectors.

All safety instructions, warning labels, and nameplate on the inverter:

• Must be clearly legible.

• Should not be removed or covered.

Risk of burns due to hot components!


Do not touch any hot parts (such as the heat sink) during operation. Only the DC
switch can safely be touched at any time.

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User Manual 1 Safety

Only qualified personnel can perform the country setting. Unauthorized


alteration may cause a breach of the type-certificate marking.
Risk of inverter damage due to electrostatic discharge (ESD)!
By touching the electronic components, you may damage the inverter. For
inverter handling, be sure to:

• avoid any unnecessary touching;

• wear a grounding wristband before touching any connectors.

3
2 Product Description

2.1 System Introduction

The inverter is a transformerless 3-phase PV grid-connected inverter. As an integral


component in the PV power system, the inverter is designed to convert the direct
current power generated from the PV modules into grid-compatible AC current and
feeds the AC current to the utility grid.

• The inverter must only be operated with PV strings with class II protection in
accordance with IEC 61730, application class A. It is not allowed for the
positive pole or the negative pole of the PV strings to be grounded. This can
cause damage to the inverter.

• Damages to the product due to a faulty or damaged PV installation are not


covered by warranty.

• Any use other than the one described in this document is not permitted.

The intended usage of the inverter is illustrated in the following figure.

F i g u r e 2 - 1 Inverter Application in PV Power System

Item Description Note


Compatible with monocrystalline silicon, polycrystalline
A PV strings
silicon, and thin-film modules without grounding
SG3.0RT, SG4.0RT, SG5.0RT, SG6.0RT, SG7.0RT,
B Inverter
SG8.0RT, SG10RT, SG12RT, SG15RT, SG17RT, SG20RT
C Metering device Meter cupboard with power distribution system
D Utility grid TT, TN-C,TN-S,TN-C-S

The following figure shows the common grid configurations.

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User Manual 2 Product Description

2.2 Product Introduction


Model Description
The model description is as follows (take SG10RT as an example):

Appearance
The following figure shows the dimensions of the inverter. The image shown here is for
reference only. The actual product received may differ.

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2 Product Description User Manual

F i g u r e 2 - 2 Inverter Appearance

No. Name Description


To clearly identify the product, including device model, S/
1 Nameplate N, important specifications, marks of certification
institutions, etc.
2 LED indicator To indicate the current working state of the inverter.
Complement to the included wall-mounting bracket for
3 Hanger
hanging the inverter.
Information about C O M 2 pin definition, supported DRM
4 Label
modes, etc.
5 DC switch To safely disconnect the DC circuit whenever necessary.
DC terminals (SG20RT for example), AC terminal,
Electrical
6 additional grounding terminal and communication
connection area
terminals.
Optimization of the inverter’s heat dissipation. Only the
7 Fans
SG15RT, SG17RT and SG20RT are equipped with fans.

Dimensions
The following figure shows the dimensions of the inverter.

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User Manual 2 Product Description

F i g u r e 2 - 3 Dimensions of the Inverter(in mm)

2.3 Symbols on the Product

Symbol Explanation

Regulatory compliance mark.

TÜV mark of conformity.

CE mark of conformity.

Do not dispose of the inverter together with household waste.

The inverter does not have a transformer.

Disconnect the inverter from all the external power sources


before maintenance!

Read the user manual before maintenance!

Burn danger due to hot surface that may exceed 60℃.

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2 Product Description User Manual

Symbol Explanation
Danger to life due to high voltages!
Do not touch live parts for 10 minutes after disconnection
from the power sources.
Only qualified personnel can open and maintain the inverter.

Additional grounding point.

2.4 LED Indicator

The LED indicator on the front of the inverter indicates the working state of the inverter.

Table 2-1 State description of the LED indicator

LED color State Definition


On The inverter is operating normally.

The inverter is at standby or startup state (not


Flashing
feeding power into the grid).
Blue

On A system fault has occured.

Red

Off Both the AC and DC sides are powered down.

Gray

2.5 Circuit Diagram

The following figure shows the main circuit of the inverter.

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User Manual 2 Product Description

F i g u r e 2 - 4 Circuit Diagram (SG5.0RT for example)

• The DC switch is used to safely disconnect the DC circuit.

• The MPPT is utilized for DC input to ensure the maximum power from the PV array at
different PV input conditions.

• The inverter circuit converts the DC power into AC power and generates AC power to
loads or utility grid through the AC terminal.

• The protection circuit ensures the safe operation of the device and personal safety.

2.6 Function Description


Basic Function

• Conversion function

The inverter converts the DC power from the PV array to the AC power, in conformity
with the grid requirements.

• Data storage

The inverter logs running information, error records, etc.

• Parameter configuration

The inverter provides various parameter configurations for optimal operation.


Parameters can be set via the iSolarCloud App or the cloud server. For further
configurations, which exceeds the usual parameters configuration, please contact
Sungrow.

• Communication interface

The inverter is equipped with two communication interfaces. The communication


device can be connected to the inverter via both interfaces.

After communication connection is established, users can view inverter information,


operational data and can set inverter parameters through the iSolarCloud.

It is recommended to use the communication module from SUNGROW.


Using a device from other companies may lead to communication failure
or other unexpected damage.

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2 Product Description User Manual

• Protection Function

Several protective functions are integrated in the inverter, including short circuit
protection, grounding insulation resistance monitoring, residual current protection,
grid monitoring, DC overvoltage/overcurrent protection, etc.
Fault Alarm
The inverter is equipped with a DO relay for the local fault alarm. The additional
equipment required is a light indicator and/or a buzzer that needs additional power
supply.
After the connection, if a fault occurs, the DO dry-contact will switch on automatically to
signal the external alarm.
DRM ("AU"/"NZ")
The DRM function is only applicable to a single inverter.
The inverter provides terminals for connecting to a demand response enabling device (-
DRED). After the connection, the DRED asserts demand response modes (DRMs). The
inverter detects and initiates a response to all supported demand response modes listed
in the following table.

Table 2-2 Demand Response Mode Explanation

Mode Explanation

DRM0 The inverter is in the state of standby.

PID Recovery

• For positive voltage scheme, after the PID function is enabled, the voltage to ground
of all PV strings is greater than 0, and therefore the PV string-to-ground voltage is a
positive value.

• For negative voltage scheme, after the PID function is enabled, the voltage to ground
of all PV strings is lower than 0, and therefore the PV string-to-ground voltage is a
negative value.

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User Manual 2 Product Description

• Before enabling the PID recovery function, make sure the voltage polarity of
the PV modules to ground meets requirement. If there are any questions,
contact the PV module manufacturer or read its corresponding user manual.

• If the voltage scheme for the PID recovery function does not meet the
requirement of corresponding PV modules, the PID function will not work as
expected or even damage the PV modules.

When the inverter is not running, the PID module will apply inverse voltage to PV
modules, to restore the degraded modules.

• If the PID recovery function is enabled, it only works at night.

• After the PID recovery function is enabled, the voltage of the PV strings to
ground is 500 V DC by default, and the default value can be modified
through the App.

11
3 Unpacking and Storage

3.1 Unpacking and Inspection

The device is thoroughly tested and strictly inspected before delivery. Nonetheless,
damage may still occur during shipping. For this reason, please conduct a thorough
inspection after receiving the device.

• Check the packing case for any visible damage.

• Check the scope of delivery for completeness according to the packing list.

• Check the inner contents for damage after unpacking.

Contact SUNGROW or the supplier in case of any damage or incompleteness.


Do not dispose of the original packing case. It is recommended to store the device in it.

3.2 Inverter Storage

Proper storage is required if the inverter is not installed immediately.

• Store the inverter in the original packing case with the desiccant inside.

• The storage temperature must be always between -30℃ and +70℃, and the
storage relative humidity must be always between 0 and 95 %, non-condensing.

• In case of stacking storage, the number of stacking layers should never exceed the
limit marked on the outer side of the packing case.

• The packing case should be upright.

• If the inverter has been stored more than half a year, the qualified personnel should
thoroughly check and test it before installation.

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4 Mechanical Mounting

4.1 Safety during Mounting

Make sure there is no electrical connection before installation.


In order to avoid electric shock or other injury, make sure that holes will not be
drilled over any electricity or plumbing installations.

Risk of injury due to improper handling

• Always follow the instructions when moving and positioning the inverter.

• Improper operation may cause injuries or serious wounds.

In the case of poor ventilation, the system performance may compromise.

• Keep the heat sinks uncovered to ensure heat dissipation performance.

4.2 Location Requirements

Select an optimal mounting location for safe operation, long service life and expected
performance.

• The inverter with protection rating IP65 can be installed both indoors and outdoors.

• Install the inverter in a convenient place for electrical connection, operation and
maintenance.

4.2.1 Environment Requirements


• The installation environment must be free of inflammable or explosive materials.

• The location should be not accessible to children.

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4 Mechanical Mounting User Manual

• The ambient temperature and relative humidity must meet the following
requirements.

• Avoid direct exposure to sun, rain and snow.

• The inverter should be well ventilated. Ensure air circulation.

• Never install the inverter in living areas. The inverter will generate noise during
operation, affecting daily life.

4.2.2 Carrier Requirements

The concrete wall should be capable of withstanding a force of four times the weight of
the inverter and be suitable for the dimensions of the inverter.
The installation carrier should meet the following requirements:

4.2.3 Angle Requirements

Install the inverter vertically. Never install the inverter horizontally, or at forward/
backward tilted, side tilted, or upside down.

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User Manual 4 Mechanical Mounting

4.2.4 Clearance Requirements

Reserve enough clearance around the inverter to ensure sufficient space for heat
dissipation.

In case of multiple inverters, reserve specific clearance between the inverters.

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4 Mechanical Mounting User Manual

Install the inverter at an appropriate height for ease of viewing LED indicator and
operating switch(es).

4.3 Installation Tools

Installation tools include but are not limited to the following recommended ones. If
necessary, use other auxiliary tools on site.

Table 4-1 Tool specification

Goggles Earplugs Dust mask Protective gloves

Insulated shoes Utility knife Marker Wrist strap

Wire cutter Wire stripper Hydraulic plier Rubber mallet

Hammer drill Phillips screwdriver Electric screwdriver Wrench (30 mm,


(φ10) (M3, M4, M6) (M3, M4, M6) 35 mm, 46 mm)

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User Manual 4 Mechanical Mounting

Heat gun MC4 terminal MC4 terminal Multimeter (≥


crimping tool (0.5 wrench 1100 Vdc)
mm2–6 mm2)

RJ45 crimping tool Vacuum cleaner Measuring tape Heat shrink tubing

Slotted
screwdriver

4.4 Moving the Inverter

Before installation, remove the inverter from the packing case and move it to the
installation site. Follow the instructions below as you move the inverter:

• Always be aware of the weight of the inverter.

• Lift the inverter using the handles positioned on both sides of the inverter.

• Move the inverter by one or two people or by using a proper transport tool.

• Do not release the equipment unless it has been firmly secured.

4.5 Installing the Inverter

Inverter is installed on the wall by means of wall-mounting bracket and the expansion
plug sets.
The expansion plug set shown below is recommended for the installation.

(1) Self-tapping (2) Expansion tube (3) Fender washer (4) Spring washer
screw M6

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4 Mechanical Mounting User Manual

Step 1 Place the wall-mounting bracket to a proper position on the wall. Observe the level on
the bracket and adjust until the bubble is in the middle position. Mark the positions and
drill the holes.

The depth of the holes should be about 70 mm.

Step 2 Place the expansion tubes into the holes. Then secure the wall-mounting bracket to the
wall firmly with the expansion bolt sets.

Step 3 Lift the inverter and slide it down along the wall-mounting bracket to make sure they
match perfectly. Use the fastener set to lock the device.

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User Manual 4 Mechanical Mounting

- - End

19
5 Electrical Connection

5.1 Safety Instructions

Prior to any electrical connections, keep in mind that the inverter has dual power
supplies. It is mandatory for the qualified personnel to wear personal protective
equipments (PPE) during the electrical work.

Danger to life due to a high voltage inside the inverter!

• The PV string will generate lethal high voltage when exposed to sunlight.

• Before starting electrical connections, disconnect the DC and AC circuit


breakers and prevent them from inadvertent reconnection.

• Ensure that all cables are voltage free before performing cable connection.

• Any improper operations during cable connection can cause device damage
or personal injury.

• Only qualified personnel can perform cable connection.

• All cables must be undamaged, firmly attached, properly insulated and


adequately dimensioned.

Comply with the safety instructions related to the PV strings and the regulations
related to the utility grid.

• All electrical connections must be in accordance with local and national


standards.

• Only with the permission of the local utility grid company, the inverter can be
connected to the utility grid.

5.2 Terminal Description

All electrical terminals are located at the bottom of the inverter.

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User Manual 5 Electrical Connection

F i g u r e 5 - 1 Terminals (SG20RT for example)

* The image shown here is for reference only. The actual product received may differ.

Table 5-1 Terminal Description

Decisive
No. Name Description Voltage
Classification
PV1+, PV1–, PV2+, MC4 terminals for PV input.
1 PV2–, PV3+, PV3–, The terminal number depends on DVC-C
PV4+, PV4– inverter model.
Communication accessory port to
2 COM1 be connected to WiNet-S DVC-A
communication module.
3 AC AC terminal to connect to the grid. DVC-C

4 Additional grounding terminal. Not applicable

Communication connection for DI/


5 COM2 DRM, DO, Logger and smart DVC-A
energy meter.

The pin definition of COM2 terminal is shown in the following label.

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5 Electrical Connection User Manual

F i g u r e 5 - 2 Label of COM2 Terminal

Table 5-2 Label Description of COM2 Terminal

Label Description
RSD-1,
RSD Reserved
RSD-2
NS NS-1, NS-2 Reserved
D1/5, D2/6,
For external Demand Response Enabling Device ("AU"/
DRM D3/7, D4/8,
"NZ")
R, C
For inverter daisy chain
RS485-1 A1, B1 (Cannot be used simultaneously with COM1 port for
WiNet-S)
External alarm interface, e.g. light indicator and/or buzzer
DO NO, COM The external DC voltage should not be higher than 30 V
and the current not higher than 1 A.
RS485-3 A3, B3 Reserved
Meter A2, B2 Smart energy meter interface

5.3 Electrical Connection Overview

The electrical connection should be realized as follows:

(A) PV string (B) Inverter (C) Grid


(D) External device (E) AC circuit breaker (F) Smart energy meter

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User Manual 5 Electrical Connection

Table 5-3 Cable Requirements

Wire Conductor
No. Cable Type Cable Diameter
Cross-section
Outdoor multi-core
copper wire cable
1 DC cable complying with 6 mm–9 mm 4 mm2–6 mm2
1100 V and 30 A
standard
2 Ethernet CAT 5E outdoor
cable shielded network 5.3 mm–7 mm 8 * 0.2 mm2
cable
3 Meter
Shielded twisted
RS485 5.3 mm–7 mm 2 * (0.5–1.0) mm2
pair
cable (1)
SG3.0RT to SG3.0RT to
SG12RT:10 SG12RT:4 mm2–6
Outdoor 5-core mm–21 mm mm2
4 AC cable (2)
copper wire cable SG15RT to SG15RT to
SG20RT:14 SG20RT:6 mm2–
mm–25 mm 10 mm2
Additional Outdoor single-
The same as that of the PE wire in the AC
5 Grounding core copper wire
cable
cable cable

(1) The cable requirements for C O M 2 terminal connection are the same.
(2) All the AC wires should be equipped with correctly colored cables for distinguishing.
Please refer to related standards about the wiring color.

5.4 Additional Grounding Connection

• Since the inverter is transformerless, neither the negative pole nor the
positive pole of the PV string must be grounded. Otherwise, the inverter will
not operate normally.

• Connect the additional grounding terminal to the protective grounding point


before AC cable connection, PV cable connection, and communication cable
connection.

• The ground connection of this additional grounding terminal cannot replace


the connection of the PE terminal of the AC cable. Make sure thoes terminals
are both grounded reliably. SUNGROW shall not be held liable for any
damage caused by the violation.

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5 Electrical Connection User Manual

5.4.1 Additional Grounding Requirements

All non-current carrying metal parts and device enclosures in the PV power system
should be grounded, for example, brackets of PV modules and inverter enclosure.
When there is only one inverter in the PV system, connect the additional grounding
cable to a nearby grounding point.
When there are multiple inverters in the PV system, connect grounding points of all
inverters and the PV array frames to the equipotential cable (according to the onsite
conditions) to implement an equipotential connection.
Ensure that the grounding resistance should be less than 10 Ohm.

5.4.2 Connection Procedure

Additional grounding cable and OT/DT terminal are prepared by customers.

Step 1 Prepare the cable and OT/DT terminal.

1: Heat shrink tubing 2:OT/DT terminal

Step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver.

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User Manual 5 Electrical Connection

Step 3 Apply paint to the grounding terminal to ensure corrosion resistance.

- - End

5.5 AC Cable Connection


5.5.1 AC Side Requirements

Connect the inverter to the grid only after getting an approval from the local
electric power company.

Before connecting the inverter to the grid, ensure the grid voltage and frequency
comply with requirements, for which, refer to " T e c h n i c a l D a t e " . Otherwise, contact the
electric power company for help.
AC Circuit Breaker
An independent three or four-pole circuit breaker must be installed on the output side of
the inverter to ensure safe disconnection from the grid. The recommended
specifications are as follows.

Inverter Model Recommended Specification


SG3.0RT/SG4.0RT/SG5.0RT/
16 A
SG6.0RT
SG7.0RT/SG8.0RT 20 A
SG10RT 25 A
SG12RT 32 A
SG15RT/SG17RT 40 A
SG20RT 50 A

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5 Electrical Connection User Manual

• Determine whether an AC circuit breaker with greater overcurrent capacity is


required based on actual conditions.

• Multiple inverters cannot share one circuit breaker.

• Never connect a load between the inverter and the circuit breaker.

Residual Current Monitoring Device


With an integrated universal current-sensitive residual current monitoring unit included,
the inverter will disconnect immediately from the mains power once a fault current with
a value exceeding the limit is detected.
However if an external residual current device (RCD) is mandatory, the switch must be
triggered at a residual current of 300 mA (recommended), or it can be set to other
values according to local regulations. For example in Australia, the inverter can use an
additional 30 mA (type A) RCD in installations.
Multiple Inverters in parallel Connection
If multiple inverters are connected in parallel to the grid, ensure that the total number of
parallel inverters does not exceed 5. Otherwise, please contact SUNGROW for technical
scheme.

5.5.2 Assembling the AC Connector (< 15 kW)

The AC terminal block is on the bottom side of the inverter. AC connection is the three-
phase-four-wire grid + PE connection (L1, L2, L3, N, and PE).

Step 1 Unscrew the swivel nut of the AC connector.

Step 2 Take out the terminal plug from the housing.

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User Manual 5 Electrical Connection

Step 3 Thread the AC cable of appropriate length through the swivel nut, the sealing ring and
the housing.

Step 4 Remove 45 mm of the cable jacket and 12 mm–16 mm of the wire insulation.

Step 5 Open the clamp on the terminal plug and insert the wires into the corresponding holes.
Close the clamp and push the terminal plug into the housing until there is an audible
click.

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Observe the plug assignment. Do not connect any phase line to the "PE"
terminal or PE wire to "N" terminal. Otherwise, unrecoverable damage to the
inverter may follow.

Step 6 Ensure that the wires are securely in place by slightly pulling them. Tighten the swivel
nut to the housing.

- - End

5.5.3 Installing the AC Connector (< 15 kW)

High voltage may be present in inverter!


Ensure all cables are voltage-free before electrical connection.
Do not connect the AC circuit breaker until all inverter electrical connections are
completed.

Step 1 Disconnect the AC circuit breaker and secure it against reconnection.

Step 2 Remove the waterproof lid from the A C terminal.

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User Manual 5 Electrical Connection

Step 3 Lift the locking part upwards and insert the AC connector into the A C terminal on the
bottom side of the inverter. Then press the locking part and secure it with the screw.

Step 4 Connect the PE wire to ground and the phase lines and the “N” line to AC circuit
breaker. Then Connect the AC circuit breaker to electric board.

Step 5 Make sure all wires are firmly installed via the right torque tool or dragging the cables
slightly.

- - End

5.5.4 Assembling the AC Connector (≥ 15 kW)

The AC terminal block is on the bottom side of the inverter. AC connection is the three-
phase-four-wire grid + PE connection (L1, L2, L3, N, and PE).

Step 1 Unscrew the swivel nut of the AC connector.

Step 2 (Optional) Remove the inner sealing ring if the cable diameter is 19 mm– 25 mm.
Otherwise skip this step.

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Step 3 Take out the terminal plug from the housing.

Step 4 Thread the AC cable of appropriate length through the swivel nut and the housing.

Step 5 Remove 80 mm–90 mm of the cable jacket and 12 mm of the wire insulation.

Step 6 ( O p t i o n a l ) When using a multi-core multi-strand copper wire cable, connect the AC
wire head to the cord end terminal (hand-tight). In case of single-strand copper wire,
skip this step.

Step 7 Fix all the wires to the terminal plug according to the assignment and tighten to a torque
of 1.2 N•m–1.5 N•m with a screwdriver. Then push the terminal plug into the housing
until there is an audible click.

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User Manual 5 Electrical Connection

Observe the plug assignment. Do not connect any phase line to the "PE"
terminal or PE wire to "N" terminal. Otherwise, unrecoverable damage to the
inverter may follow.

Step 8 Ensure that the wires are securely in place by slightly pulling them. Tighten the swivel
nut to the housing.

- - End

5.5.5 Installing the AC Connector (≥ 15 kW)

High voltage may be present in inverter!


Ensure all cables are voltage-free before electrical connection.
Do not connect the AC circuit breaker until all inverter electrical connections are
completed.

Step 1 Disconnect the AC circuit breaker and secure it against reconnection.

Step 2 Remove the waterproof lid from the A C terminal.

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Step 3 Insert the AC connector into the A C terminal on the bottom of the inverter until there is
an audible sound.

Step 4 ( O p t i o n a l ) Secure the AC connector, as shown in the figure below.

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User Manual 5 Electrical Connection

Step 5 Connect the PE wire to ground and the phase lines and the "N" line to AC circuit breaker.
Then connect the AC circuit breaker to electric board.

Step 6 Make sure all wires are firmly installed via the right torque tool or dragging the cables
slightly.

- - End

5.6 DC Cable Connection

Danger of electric shock!


The PV array will generate lethal high voltage once exposed to sunlight.

Make sure the PV array is well insulated to ground before connecting it to the
inverter.

Risk of inverter damage! Observe the following requirements. Failure to do so


will void guarantee and warranty claims.

• Make sure the maximum DC voltage and the maximum short circuit current
of any string never exceed inverter permitted values specified in "Technical
Data".

• Mixed use of different brand or model of PV modules in a PV string or a


compromised PV string design composed with PV modules from rooftoops
of different orientation may not damage inverter but will cause system bad
performance!

• The inverter enters standby state when the input voltage ranges between
1,000 V and 1,100 V. The inverter returns to running state once the voltage
returns to the MPPT operating voltage range, namely, 160 V to 1,000 V.

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5.6.1 PV Input Configuration


• The inverters SG3.0RT/SG4.0RT/SG5.0RT/SG6.0RT have two PV inputs, SG7.0RT/
SG8.0RT/SG10RT/SG12RT have three PV inputs and SG15RT/SG17RT/SG20 have
four PV inputs.

• The inverters have two MPP trackers. Each DC input area can operate independently.

• The PV strings to the same DC input area should have the same type, the same
number of PV panels, identical tilt and identical orientation for maximum power.

• The PV strings to two DC input areas may differ from each other, including PV
module type, number of PV modules in each string, angle of tilt, and installation
orientation.

F i g u r e 5 - 3 PV Input Configuration (SG20RT for example)

Prior to connecting the inverter to PV inputs, the specifications in the following table
should be met:

Inverter Model Open-circuit Voltage Limit Max. current for input connector
All models 1100 V 30 A

The following figure shows the open-circuit voltage limits at different altitudes. Before
configuring the PV panels, need to take this derating curve in consideration under high
altitude situation.

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User Manual 5 Electrical Connection

F i g u r e 5 - 4 Open-circuit Voltage Derating Curve

5.6.2 Assembling the PV Connectors

High voltage may be present in the inverter!

• Ensure all cables are voltage-free before performing electrical operations.

• Do not connect the AC circuit breaker before finishing electrical connection.

• Use MC4 DC terminals if the maximum input voltage is no more than 1,000 V.

• Use MC4-Evo2 DC terminals if the maximum input voltage is greater than


1,000 V. To purchase the MC4-Evo2 DC terminals, contact SUNGROW.

• Select appropriate DC terminals as required above. Otherwise, SUNGROW


shall be held no liability for the damage caused.

SUNGROW provides corresponding PV connectors in the scope of delivery for


quick connection of PV inputs. To ensure IP65 protection, use only the
supplied connector or the connector with the same ingress of protection.

Step 1 Strip 7 mm–8 mm of the insulation from each PV cable.

Step 2 Assemble the cable ends with the crimping pliers.

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1: Positive crimp contact 2:Negative crimp contact

Step 3 For some countries such as Australia where the DC protection cover delivered
separately need to be installed on site, please firstly lead the PV cables through the
waterproof terminal on the DC protection cover before assembling the connector. See
the guidance with the DC protection cover for details.

PV cables with connectors cannot go through the waterproof terminal on the


DC protection cover. Rework may cause damage to the connectors, which will
not be covered by the warranty.

Step 4 Lead the cable through cable gland, and insert it into the insulator until it snaps into
place. Gently pull the cable backward to ensure firm connection. Tighten the cable
gland and the insulator (torque 2.5 N.m to 3 N.m).

Step 5 Check for polarity correctness.

The inverter will not function properly if any PV polarity is reversed.

- - End

5.6.3 Installing the PV Connectors


Step 1 Rotate the DC switch to "OFF" position.

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User Manual 5 Electrical Connection

Step 2 Check the cable connection of the PV string for polarity correctness and ensure that the
open circuit voltage in any case does not exceed the inverter input limit of 1,100 V.

Step 3 Connect the PV connectors to corresponding terminals until there is an audible click.

• Check the positive and negative polarity of the PV strings, and connect the
PV connectors to corresponding terminals only after ensuring polarity
correctness.

• Electric arc or contactor overtemperature may occur if the PV connectors


are not firmly in place, and SUNGROW shall not be held liable for any
damage caused due to this operation.

Step 4 Seal the unused PV terminals with the terminal caps.

- - End

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5.7 WiNet-S Connection

The WiNet-S module supports Ethernet communication and WLAN communication. It is


not recommended to use both communication methods at the same time.
For details, see the quick guide for the WiNet-S module.

5.7.1 Ethernet Communication

The WiNet-S communication cannot be used simultaneously with A1 and B1 terminals


for RS485 daisy chain.

Step 1 ( O p t i o n a l ) Strip the insulation layer of the communication cable with an Ethernet wire
stripper, and lead the corresponding signal cables out. Insert the stripped
communication cable into the RJ45 plug in the correct order, and crimp it with a crimper.

1: RJ45 plug 2:Protective cap

Skip this step if a standard network cable with RJ45 plug is prepared.

Step 2 Unscrew the swivel nut from the communication module and take out the inner sealing
ring.

Step 3 Unscrew the housing from the communication module.

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Step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable
into the opening of the sealing. Finally, insert the cable through the housing.

Step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and
tighten the housing. Install the gasket and fasten the swivel nut.

Step 6 Remove the waterproof lid from the C O M 1 terminal and install WiNet-S.

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Step 7 Slightly shake it by hand to determine whether it is installed firmly.

- - End

5.7.2 WLAN Communication


Step 1 Remove the waterproof lid from the C O M 1 terminal.

Step 2 Install the module. Slightly shake it by hand to determine whether it is installed firmly, as
shown below.

Step 3 Refer to the guide delivered with the module for the set-up.

- - End

5.8 Meter Connection

The Meter (A2, B2) terminals are designed to connect to a single Smart Energy Meter
for the feed-in power function.

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User Manual 5 Electrical Connection

5.8.1 Assembling the COM Connector


Step 1 Unscrew the swivel nut from the connector.

Step 2 Take out the terminal block.

Step 3 Remove the seal and lead the cable through the cable gland.

Step 4 Remove the cable jacket and strip the wire insulation.

Step 5 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to
the cord end terminal. In case of single-strand copper wire, skip this step.

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Step 6 Plug the wires or terminals into the corresponding terminals as shown in the following
figure.

F i g u r e 5 - 5 A2, B2 connection

Step 7 Ensure that the wires are securely in place by slightly pulling them and insert the
terminal plug into the housing until there is an audible click.

Step 8 Fasten the swivel nut.

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- - End

5.8.2 Installing the COM Connector


Step 1 Remove the waterproof lid from the C O M 2 connector.

Step 2 Insert the COM connector into C O M 2 terminal on the bottom of the inverter until there is
an audible click.

- - End

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5.9 RS485 Connection


5.9.1 RS485 Communication System

The RS485 (A1, B1) connection can establish the communication between the inverter
and an external device, as well as the communication between two inverters in parallel.
In case of multiple inverters, all the inverters can be connected via RS485 cables in
daisy chain manner.

F i g u r e 5 - 6 Multi-inverter Connection

• The maximum number of inverters allowed to be connected in the daisy


chain is 5.

• The RS485 communication cable should be shielded twisted pair cables or


shielded twisted pair Ethernet cables.

• The RS485 cable between two devices should be not longer than 10 m.

• The RS485 communication cannot be used simultaneously with COM1


port for WiNet-S.

• Refer to the manual of Logger for the communication connection to the


meter.

5.9.2 Assembling the COM Connector


Step 1 Unscrew the swivel nut from the connector.

Step 2 Take out the terminal block.

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User Manual 5 Electrical Connection

Step 3 Remove the seal and lead the cable through the cable gland.

Step 4 Remove the cable jacket and strip the wire insulation.

Step 5 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to
the cord end terminal. In case of single-strand copper wire, skip this step.

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Step 6 Plug the wires or terminals into the corresponding terminals as shown in the following
figure.

F i g u r e 5 - 7 A1, B1 connection

Step 7 Ensure that the wires are securely in place by slightly pulling them and insert the
terminal plug into the housing until there is an audible click.

Step 8 F o r R S 4 8 5 d a i s y c h a i n : Crimp two wires A to a two-wire core end terminal and two
wires B to another terminal. Plug the terminals to A1 and B1 respectively.

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User Manual 5 Electrical Connection

F i g u r e 5 - 8 RS485 daisy chain connection

Step 9 Fasten the swivel nut.

- - End

5.9.3 Installing the COM Connector


Step 1 Remove the waterproof lid from the C O M 2 connector.

Step 2 Insert the COM connector into C O M 2 terminal on the bottom of the inverter until there is
an audible click.

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- - End

5.10 DO Connection

The inverter is equipped with a DO relay for an earth fault alarm. The additional
equipment required is a light indicator and/or a buzzer that needs additional power
supply.
Once fault occurs, the relay trips and the circuit is connected. The external indicator gets
on. The relay remains triggered until the fault is removed.

F i g u r e 5 - 9 DO Normal Open Connect

The additional DC power supply should comply with related requirements:

• Max. voltage: 30 V

• Max. current: 1 A

Refer to section "5.8.1 Assembling the COM Connector" for detailed assembling
procedure. Plug the wires to N O and C O M terminals according the labels on the bottom
of the inverter.

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Refer to section "5.9.3 Installing the COM Connector" to install the connector.

5.11 DRM Connection

In Australia and New Zealand, the inverter supports the demand response modes as
specified in the standard AS/NZS 4777.
The following figure shows the wiring between the inverter and the external DRED.

Table 5-4 Method of Asserting DRM

Mode Asserted by Shorting Terminals Switch Operation on External


on Inverter DRED

DRM0 R&C Close S1 and S5

Refer to section "5.8.1 Assembling the COM Connector" for detailed assembling
procedure. Plug the wires to R and C terminals according the labels on the bottom of
the inverter.

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Refer to section "5.9.3 Installing the COM Connector" to install the connector.

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6 Commissioning

6.1 Inspection before Commissioning

Check the following items before starting the inverter:

• All the installation sites are convenient for operation, maintenance and service.

• Check and confirm that all devices are firmly installed.

• Space for ventilation is sufficient for one inverter or multiple inverters.

• Nothing is left on the top of the inverter.

• The inverter and accessories are correctly connected.

• Cables are routed safely and protected against mechanical damage.

• The selection of the AC circuit breaker is in accordance with this manual and all
applicable local standards.

• All unused terminals at the bottom of the inverter are properly sealed.

• Warning signs & labels are intact and legible.

6.2 Powering on the System

If all of the items mentioned above meet the requirements, proceed as follows to start
up the inverter for the first time.

Step 1 Rotate the DC switch of the inverter to "ON" position.

Step 2 Turn on the AC circuit breaker (if applicable) between the inverter and the grid.

Step 3 Turn on the external DC switch (if applicable) between the inverter and the PV string.

Step 4 If the irradiation and grid conditions meet requirements, the inverter will operate
normally. Observe the LED indicator to ensure that the inverter operates normally. Refer
to "2.4 Indicator Definition" for details.

Step 5 Refer to the quick guide for WiNet-S for its indicator definition.

- - End

6.3 App Preparation

Step 1 Install the iSolarCloud App with latest version. Refer to "7.2 Installing the App".

Step 2 Register an account. Refer to "7.3 Account Registration". If you have got the account
and password from the distributor/installer or SUNGROW, skip this step.

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6 Commissioning User Manual

Step 3 Download the firmware package to the mobile device in advance. Refer to "7.10.5
Firmware Update". This is to avoid download failure due to poor on-site network signal.

- - End

6.4 Creating a Plant

Screenshots of creating a plant are for reference only. For details, refer to the actual
screen.

Step 1 Open the App, tap at the upper right corner and tap S e l e c t S e r v e r . Choose the
same server as when registering.

F i g u r e 6 - 1 Selecting the Server

Step 2 Enter the account and password on the login screen and tap L o g i n to enter the App
home screen.

Step 3 If there is no plant, tap C r e a t e p o w e r p l a n t . If there are existing plants, tap the icon
at the upper right corner to enter the creating screen.

F i g u r e 6 - 2 Creating Power Plant

Step 4 Select plant type to R E S I D E N T I A L and inverter type to P V .

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User Manual 6 Commissioning

F i g u r e 6 - 3 Selecting Plant/Inverter Type

Step 5 Scan the QR code on the communication device or manually enter the serial number of
the communication device. Tap N e x t after the QR code is identified or the serial number
entered is correct and then tap C O N F I R M . Your mobile device is thus connected to the
WiNet-S successfully.

F i g u r e 6 - 4 Connecting Mobile Device to WiNet-S

Step 6 Select the Internet access mode to W L A N ( C O N N E C T E D ) or E T H E R N E T according to


actual connection. The following description is for WLAN access mode.

F i g u r e 6 - 5 Selecting Internet Access Mode

Step 7 The E A S Y C O N N E C T I N S T R U C T I O N screen will prompt. Press the multi-function


button on the WiNet-S module once to turn on EasyConnect mode. The WLAN indicator

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6 Commissioning User Manual

on WiNet-S blinks quickly when this mode is turned on. Return to the App and the
screen displays successful connection to the inverter WLAN. Tap N E X T .

F i g u r e 6 - 6 Turn on EasyConnect Mode

The EasyConnect mode can be used only when the router is 2.4 GHz.
If the EasyConnect mode fails, refer to the WiNet-S quick guide for the
instructions of other modes.

Step 8 Connect the inverter to router network. Enter network name and password. Tap N E X T
and the screen display prompt information of successful connection to the router
network.

F i g u r e 6 - 7 Connecting Inverter to Router Network

- - End

6.5 Initializing the Device

The inverter is successfully connected to the router.


If there is no latest equipment upgrade package, skip steps 1 and 2.
The actual initializing procedure may differ due to different countries. Please follow the
actual App guidance.

Step 1 If a latest equipment upgrade package is available, the following prompt window pops
up. Tap U P D A T E N O W to download the latest update package.

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User Manual 6 Commissioning

F i g u r e 6 - 8 Upgrade Reminder

Step 2 After download, it would take around 15 minutes to update. After successful upgrade,
the screen will show the version numbers before and after the upgrade as well as the
upgrade time. Tap N E X T .

F i g u r e 6 - 9 Upgrading Inverter

If the communication equipment is upgraded, after successful upgrade, check


and confirm that the phone is connected to the inverter WLAN.

Step 3 Tap C o u n t r y / R e g i o n and select the country where the inverter is installed at. The
supported countries and corresponding settings are as follows.

Supported Country Setting

Australia ("AU") Australia

New Zealand ("NZ") New Zealand

Poland("PL") Poland

Countries not listed above Other 50Hz or Other 60Hz

The parameter C o u n t r y / R e g i o n must be set to the country (region) where the


inverter is installed at. Otherwise, the inverter may report errors.

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6 Commissioning User Manual

Step 4 When the country is set to Australia, additionally set the applicable network service
provider and then the grid type.

The image shown here is for reference only. Refer to the actual interface for the
supported network service providers.

Table 6-1 Description of Network Service Provider and Grid Type

Network Service Provider Grid Type


AS/NZS 4777.2:2015 /

• STNW1170: single-phase < 10 kVA


& three-phase < 30 kVA
ENERGEX & Ergon Energy
• STNW1174: 30 kVA < Pn ≤ 1500
kVA

• ≤ 10 kVA per phase (or 30 kVA per


Jemena three phase)

• ELE GU 0014: 30 kVA–200 kVA


Endeavour Energy MDI 0043
Ausgrid NS194

• ≤ 5 kVA for single-phase & 30 kVA


CitiPower & Powercor for three-phase

• > 30 kVA three-phase

• UE-ST-2008.1: ≤ 10 kVA for single-


phase & 30 kVA for three-phase
United Energy
• UE-ST-2008.2: > 30 kVA three-
phase

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User Manual 6 Commissioning

Network Service Provider Grid Type


PowerWater AS/NZS 4777.2:2015

• TS129-2019: < 10 kW for single-


phase & 30 kW for three-phase
SA Power Networks
• TS130-2017: > 30 kW & ≤ 200 kW

• TS131-2018: > 200 kW

Step 5 Initialize parameters according to local grid requirements, including grid type, reactive
power regulation mode, etc. The screen displays that the inverter is successfully
configured.

F i g u r e 6 - 1 0 Initializing Parameters

- - End

6.6 Configuring the Plant

The inverter is successfully added to the plant and initialized. Refer to the guidance in
previous sections.
The distributor/installer who creates a plant for the end user needs to get the end user's
e-mail address. In configuring a plant, the e-mail address is required, and each e-mail
address can be registered only once.

Step 1 The App screen will display the added inverter. Tap N E X T to configure the plant.

F i g u r e 6 - 1 1 Display the Added Inverter

Step 2 Fill in the plant information. The fields marked with * must be filled in.

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F i g u r e 6 - 1 2 Entering Plant Information

Step 3 ( O p t i o n a l ) Fill in the tariff information. The electricity price can be set to a specific value
or Time-of-Use tariff.

F i g u r e 6 - 1 3 Entering Tariff Information

Step 4 Fill in the end user's e-mail address. The first time you fill in the end user's e-mail
address, the system will create an account for the end user and send an email to the
end user. The end user can activate the account via the email.

The Distributor/installer creates plants for the end user and can manage the
plants by default.

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User Manual 6 Commissioning

F i g u r e 6 - 1 4 Entering Owener's e-mail

Step 5 Tap N E X T to wait for the inverter to connect to the iSolarCloud.

F i g u r e 6 - 1 5 Configuration Completed

Step 6 ( O p t i o n a l ) Tab V i e w l i v e d a t a f o r t h e d e v i c e , tick I n v e r t e r or T o t a l P l a n t D e v i c e s and


tab A L L P L A N T S O P E N . The clock symble indicates that the live data view function is
successfully enabled. Tab the inverter to view the live data about voltage, current, power
or curve.

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6 Commissioning User Manual

F i g u r e 6 - 1 6 Live Data View Function Setting

Consult Sungrow service for the devices that support live data function.

Step 7 Tab B A C K to the C O M P L E T E D screen. Tab P D F R E P O R T to export the plant


configuration report.

Step 8 Tab B A C K to the C O M P L E T E D screen. Tab D A S H B O A R D to return and manually


refresh the page until the newly created plant is displayed with status commissioned.

- - End

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7 iSolarCloud App

7.1 Brief Introduction

The iSolarCloud App can establish communication connection to the inverter via the
WLAN, providing remote monitoring, data logging and near-end maintenance on the
inverter. Users can also view inverter information and set parameters through the App.
* To achieve direct login via WLAN, the wireless communication module developed and
manufactured by SUNGROW is required. The iSolarCloud App can also establish
communication connection to the inverter via Ethernet connection.

• This manual describes only how to achieve near-end maintenance via


WLAN direct connection.

• Screenshots in this manual are based on the V2.1.6 App for Android
system, and the actual interfaces may differ.

7.2 Installing the App


Method 1
Download and install the App through the following application stores:

• MyApp (Android, mainland China users)

• Google Play (Android, users other than mainland China ones)

• App store (iOS)


Method 2
Scan the following QR code to download and install the App according to the prompt
information.

The App icon appears on the home screen after installation.

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7.3 Account Registration

The account distinguishes two user groups, end user and distributor/installer.

• The end user can view plant information, create plants, set parameters, share plants,
etc.

• The distributor/installer can help the end user to create plants, manage, install, or
maintain plants, and manage users and organizations.

Step 1 Tap R E G I S T E R to enter the registration screen.

Step 2 Select E n d u s e r or D i s t r i b u t o r / I n s t a l l e r to enter the corresponding screen.

F i g u r e 7 - 1 Selecting User Group

Step 3 Fill in the registration information, including server selection, email, verification code,
password and affirmance, country (region) and time zone. The distributor/installer has
the permission to fill in the company name and the code of upper level distributor/
installer.

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The code of upper level distributor/installer can be obtained from the upper
level distributor/installer. Only when your organization belongs to the upper
level distributor/installer organization, can you fill in the corresponding code.

Step 4 Tick A c c e p t p r i v a c y p r o t o c o l and tap R e g i s t e r to finish the registration operation.

- - End

7.4 Login
7.4.1 Requirements

The following requirements should be met:

• The AC and DC sides or the AC side of the inverter is powered-on.

• The WLAN function of the mobile phone is enabled.

• The mobile phone is within the coverage of the wireless network produced by the
communication module.

7.4.2 Login Procedure


Step 1 Press the multi-function button on the WiNet-S module 3 times to enable the WLAN
hotspot. No password is required and the valid time is 30 minutes.

F i g u r e 7 - 2 Enabling the WLAN Hotspot

Step 2 Connect the mobile phone to the WLAN network named as "SG-xxxxxxxxxxx" (-
xxxxxxxxxxx is the serial number indicated on the side of the communication module).

Step 3 Open the App to enter the login screen. Tap L o c a l A C C E S S to enter the next screen.

Step 4 Select W L A N and select the device (SN), then enter the password and tap L O G I N .

The default account is "user" and the initial password is "pw1111" which
should be changed for the consideration of account security. Tap "More" at
the lower right corner on home page and choose "Change Password".

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F i g u r e 7 - 3 WLAN Local Access

Step 5 If the inverter is not initialized, navigate to the quick setting screen to initialize the
protection parameters. For details, please refer to " I n i t i a l S e t t i n g s " .

The "Country/Region" must be set to the country where the inverter is installed
at. Otherwise, the inverter may report errors.

F i g u r e 7 - 4 WLAN Local Access

Step 6 After finishing the settings, tap T U N R O N D E V I C E at the upper right corner and the
device will be initialized. The App will send start instructions and the device will start and
operate.

Step 7 After initialization settings, the App will return automatically to the home page.

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- - End

7.5 Initial Settings

Tap C o u n t r y / R e g i o n and select the country where the inverter is installed. For countries
except Australia and Germany, the initialization is completed.

The actual initializing procedure may differ due to different countries. Please
follow the actual App guidance.
For some countries, you should initialize parameters according to local grid
requirements. For details, see 6.5 Initializing the Device.

7.6 Function Overview

The App provides parameter viewing and setting functions, as shown in the following
figure.

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F i g u r e 7 - 5 App Function Menu

7.7 Home

Home page of the App is shown in the following figure.

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F i g u r e 7 - 6 Home

Table 7-1 Home Page Description

No. Name Description


1 Inverter state Present operation state of the inverter
Shows the PV power generation power, feed-in power, etc.
Energy flow The line with an arrow indicates energy flow between
2
chart connected devices, and the arrow pointing indicates
energy flow direction.
Real-time
3 Shows the present output power of the inverter.
power
Nominal
4 Shows the installed power of the inverter.
power
5 Today yield Shows today power generation of the inverter
6 Total yield Shows accumulative power generation of the inverter
Includes menus of "Home", "Run Infomation", "Records"
7 Navigation bar
and "More".

If the inverter runs abnormally, the fault icon will appear on the upper left corner of
the screen. Users can tap the icon to view detailed fault information and corrective
measures.

7.8 Run Information

Tap R u n I n f o r m a t i o n on the navigation bar to enter the screen showing running


information, slide the screen upwards to view all detailed information.

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Table 7-2 Description of Run Information

Item Description
PV information Shows voltage and current of every PV string.
Shows basic information such as running state, on-grid running
Inverter
time, negative voltage to grid, bus voltage, internal air
information
temperature, inverter efficiency, etc.
Shows total DC power, voltage and current of MPPT1 and
Input
MPPT2.
Shows daily/monthly/annual/total yield, total active/reactive/
Output apparent power, total power factor, grid frequency, phase
voltage and current.
Meter information Shows active power and phase active power of the meter.

7.9 Records

Tap R e c o r d s on the navigation bar to enter the screen showing event records, as
shown in the following figure.

F i g u r e 7 - 7 Records
Chart
Tap C h a r t to enter the screen showing daily power generation, as shown in the
following figure.

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F i g u r e 7 - 8 Chart

The App displays power generation records in a variety of forms, including daily power
generation graph, monthly power generation histogram, annual power generation
histogram and total power generation histogram.

Table 7-3 Description of Power Curve

Item Description
Daily Daily curve that indicates the real-time power.
Month Monthly curve that indicates daily yield and equivalent hours in a month.
Annual curve that indicates monthly yield and equivalent hours in a
Year
year.
A curve that indicates annual yield and equivalent hours since
Total
installation.

Fault Alarm Record


Tap F a u l t A l a r m R e c o r d to enter the screen, as shown in the following figure.

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F i g u r e 7 - 9 Fault Alarm Record

Click to select a time segment and view corresponding records.

Select one of the records in the list and click the record, to view the detailed fault info as
shown in following figure.

F i g u r e 7 - 1 0 Detailed Fault Alarm Information


Event Record
Tap E v e n t R e c o r d to enter the screen, as shown in the following figure.

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F i g u r e 7 - 1 1 Event Record

Click to select a time segment and view corresponding records.

7.10 More

Tap M o r e on the navigation bar to enter the corresponding screen, as shown in the
following figure.

F i g u r e 7 - 1 2 More

In addition to viewing the WLAN configuration and App software version, the M o r e
screen supports the following operations:

• Set parameters including inverter system parameters, operation parameters, power


regulation parameters and communication parameters.

• Upgrade inverter firmware.

7.10.1 System Parameters

Tap S e t t i n g s → S y s t e m P a r a m e t e r s to enter the corresponding screen, as shown in the


following figure.

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F i g u r e 7 - 1 3 System Parameters
Boot/Shutdown
Tap B o o t / S h u t d o w n , on which boot/shutdown instruction can be sent to the inverter.
For Australia and New Zealand, when the DRM state is DRM0, the "Boot" option will be
prohibited.
Date/Time
The correct system time is very important. Wrong system time will directly affect the
data logging and power generation value. The clock is in 24-hour format.

7.10.2 Operation Parameters


Running Time
Tap S e t t i n g s → O p e r a t i o n P a r a m e t e r s → R u n n i n g T i m e to enter the corresponding
screen, on which you can set the "Connecting Time" and "Reconnecting Time".

F i g u r e 7 - 1 4 Running Time
PID Parameters
Tap S e t t i n g s → O p e r a t i o n P a r a m e t e r s → P I D P a r a m e t e r s to enter the corresponding
screen, on which you can set "Connecting Time" and "Reconnecting Time".

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F i g u r e 7 - 1 5 PID Setting

Table 7-4 PID Parameter Description

Parameter Description
Set enabling/disabling of the PID night recovery function. PID
PID Recovery night recovery functions between 22:00 pm and 5:00 am by
default.
If ISO impedance abnormality or PID function exception is
detected during running of the PID function, the inverter reports
Clear PID alarm
a PID false alarm and reminds the user to take corresponding
measures. After processing, clear the alarm via this parameter.
PID Scheme Apply negative or positive voltage.

For the selection of negative or positive voltage, please consult the supplier of
PV panels.
After the PID night recovery function is enabled, the fault indicator on the
inverter front panel turns green.

7.10.3 Power Regulation Parameters


Active Power Regulation
Tap S e t t i n g s → P o w e r R e g u l a t i o n P a r a m e t e r s → A c t i v e P o w e r R e g u l a t i o n to enter
the screen, as shown in the following figure.

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F i g u r e 7 - 1 6 Active Power Regulation

Table 7-5 Description of Active Power Regulation Parameters

Parameter Description Range


Switch for activating/deactivating the
Active Power Soft Start
function of active power soft start after a On/Off
after Fault
fault occurs
The soft start time required for raising active
Active Power Soft Start 1 s–1200
power from 0 to rated value after a fault
Time after Fault s
occurs
Active Power Gradient Set whether to enable active power gradient
On/Off
Control control
Active Power Decline Decline gradient of inverter active power per
3 %/min–
Gradient minute
6000
Active Power Rising Rising gradient of inverter active power per
%/min
Gradient minute
Active Power Setting Switch for activating/deactivating the
On/Off
Persistence function of active power setting persistence
Active Power Limit Switch for limiting active power On/Off
The ratio of active power limit to rated power 0.0 %–
Active Power Limit Ratio
in percentage 110.0 %
Switch for activating/deactivating the DRM
DRM On/Off
function

Reactive Power Regulation


Tap S e t t i n g s → P o w e r R e g u l a t i o n P a r a m e t e r s → R e a c t i v e P o w e r R e g u l a t i o n to enter
the screen, as shown in the following figure.

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F i g u r e 7 - 1 7 Reactive Power Regulation

Table 7-6 Description of Reactive Power Regulation Parameters

Parameter Description Range


Switch for activating/deactivating the
Reactive Power Setting
function of reactive power setting On/Off
Persistence
persistence
Reactive Power Off/PF/Qt/Q
Off/PF/Qt/Q(P)/Q(U)
Regulation Mode (P)/Q(U)
Switch for activating/deactivating the
Reactive Response On/Off
function of reactive response
Reactive Response
Time for reactive response 0.2 s
Time

"Off" Mode
The reactive power regulation function is disabled. The PF is fixed at +1.000.
"PF" Mode
The power factor (PF) is fixed and the reactive power is regulated by the parameter PF.
The PF ranges from 0.8 leading to 0.8 lagging.

• Leading: the inverter is sourcing reactive power to the grid.

• Lagging: the inverter is injecting reactive power into the grid.

"Qt" Mode
In the Qt mode, the reactive power can be regulated by the parameter Q-Var limits (in
%). The system rated reactive power is fixed, the system injects reactive power
according to the delivered reactive power ratio. The "Reactive Power Ratio" is set
through the App.
The setting range of the reactive power ratio is from -100 % to 100 %, corresponding to
the ranges of inductive and capacitive reactive power regulation respectively.
"Q(P)" Mode
The PF of the inverter output varies in response to the output power of the inverter.

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Table 7-7 "Q(P)" Mode Parameters Explanation

Parameter Explanation Range

Q(P) Curve Select corresponding curve according to local A, B, C*


regulations

QP_P1 Output power at point P1 on the Q(P) mode curve 20.0 %–100.0
(in %) %

QP_P2 Output power at point P2 on the Q(P) mode curve 20.0 %–100.0
(in %) %

QP_P3 Output power at point P3 on the Q(P) mode curve 20.0 %–100.0
(in %) %

QP_K1 Power factor at point P1 on the Q(P) mode curve Curve A/C:
0.800 to 1.000
QP_K2 Power factor at point P2 on the Q(P) mode curve
Curve B: -0.600
QP_K3 Power factor at point P3 on the Q(P) mode curve
to 0.600

QP_ Voltage for Q(P) function activation (in %) 100.0 %–110.0


EnterVoltage %

QP_ Voltage for Q(P) function deactivation (in %) 90.0 %–100.0


ExitVoltage %

QP_ Power for Q(P) function deactivation (in %) 1.0 %–20.0 %


ExitPower

QP_ Unconditional activation/deactivation of Q(P) Yes, No


EnableMode function

* Curve C is reserved and consistent with Curve A currently.

F i g u r e 7 - 1 8 Reactive Power Regulation Curve in Q(P) Mode

"Q(U)" Mode

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The reactive power output of the inverter varies in response to the grid voltage.

Table 7-8 "Q(U)" Mode Parameter Explanation

Parameter Explanation Range

Select corresponding curve according to local


Q(U) curve A, B, C*
regulations

Hysteresis
Voltage hysteresis ratio on the Q(U) mode curve 0.0 %–5.0 %
Ratio

Grid voltage limit at point P1 on the Q(U) mode 80.0 %–100.0


QU_V1
curve (in %) %

Grid voltage limit at point P2 on the Q(U) mode 80.0 %–110.0


QU_V2
curve (in %) %

Grid voltage limit at point P3 on the Q(U) mode 100.0 %–


QU_V3
curve (in %) 120.0 %

Grid voltage limit at point P4 on the Q(U) mode 100.0 %–


QU_V4
curve (in %) 120.0 %

Value of Q/Sn at point P1 on the Q(U) mode curve -60.0 % to 0.0


QU_Q1
(in %) %

Value of Q/Sn at point P2 on the Q(U) mode curve -60.0 % to 60.0


QU_Q2
(in %) %

Value of Q/Sn at point P3 on the Q(U) mode curve


QU_Q3 -60.0 % to 60 %
(in %)

Value of Q/Sn at point P4 on the Q(U) mode curve


QU_Q4 0.0 % to 60.0 %
(in %)

QU_ 20.0 %–100.0


Active power for Q(U) function activation (in %)
EnterPower %

QU_
Active power for Q(U) function deactivation (in %) 1.0 %–20.0 %
ExitPower

QU_ Unconditional activation/deactivation of Q(U) Yes, No, Yes (-


EnableMode function Limited by PF)

QU_Limited Preset PF value 0–0.95


PF Value

* Curve C is reserved and consistent with Curve A currently.

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F i g u r e 7 - 1 9 Reactive Power Regulation Curve in Q(U) Curve

7.10.4 Communication Parameters

Tap S e t t i n g s → C o m m u n i c a t i o n P a r a m e t e r s to enter the corresponding screen, as


shown in the following figure. The device address ranges from 1 to 246.

F i g u r e 7 - 2 0 Communication Parameters

7.10.5 Firmware Update

To avoid download failure due to poor on-site network signal, it is recommended to


download the firmware package to the mobile device in advance.

Step 1 Enable the "Mobile data" of the mobile device.

Step 2 Open the App, tap at the upper right corner and select F i r m w a r e D o w n l o a d .

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F i g u r e 7 - 2 1 Firmware Download

Step 3 Select the firmware from the file list and download. Tap D o w n l o a d e d to view
successfully downloaded firmware package.

F i g u r e 7 - 2 2 Downloading Firmware Package

Step 4 Login the App via local access mode. Refer to "7.4.2 Login Procedure".

Step 5 Tab M o r e on the App home screen and then tab F i r m w a r e u p g r a d e . Select the
desired upgrade package to upgrade the firmware.

F i g u r e 7 - 2 3 Updating Firmware

- - End

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8 System Decommissioning

8.1 Disconnecting the Inverter

For maintenance or other service work, the inverter must be switched off.
Proceed as follows to disconnect the inverter from the AC and DC power sources.
Lethal voltages or damage to the inverter will follow if otherwise.

Step 1 Disconnect the external AC circuit breaker and secure it against reconnection.

Step 2 Rotate the DC switch to the "OFF" position for disconnecting all of the PV string inputs.

Step 3 Wait about 10 minutes until the capacitors inside the inverter completely discharge.

Step 4 Ensure that the DC cable is current-free via a current clamp.

Step 5 Insert a MC4 wrench into the notch and press the wrench with an appropriate force to
remove the DC connector.

Step 6 O p t i o n a l : Remove the block with the Phillips screwdriver.

Step 7 Lay the tool in the location of snap and press the tool down to remove the AC connector.
Ensure that the AC wiring terminals are voltage-free via a multimeter, and remove the
AC wires and communication wires.

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User Manual 8 System Decommissioning

Step 8 Install the MC4 waterproof plugs.

For further disconnection and reconnection instructions, please visit the


webpage of respective component manufacturer.

- - End

8.2 Dismantling the Inverter

Risk of burn injuries and electric shock!


Do not touch any inner live parts until for at least 10 minutes after disconnecting
the inverter from the utility grid and the PV input.

Step 1 Refer to "5 Electrical Connection" for the inverter disconnection of all cables in reverse
steps.

Step 2 Dismantle the inverter referring to "4 Mechanical Mounting" in reverse steps.

Step 3 If necessary, remove the wall-mounting bracket from the wall.

Step 4 If the inverter will be reinstalled in the future, please refer to "3.2 Inverter Storage" for a
proper conservation.

- - End

8.3 Disposal of the Inverter

Users take the responsibility for the disposal of the inverter.

Some parts and devices of the inverter, such as the capacitors, may cause
environmental pollution.
Do not dispose of the product together with household waste but in accordance
with the disposal regulations for electronic waste applicable at the installation
site.

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9 Troubleshooting and Maintenance

9.1 Troubleshooting

When an alarm occurs, the alarm information can be viewed through the App.
Alarm ID and corrective measures are as follows:

Alarm ID Alarm Name Corrective Measures


Generally, the inverter will be reconnected to the
grid after the grid recovers. If the alarm occurs
frequently:
1. Measure the grid voltage, and contact the local
utility grid company for solutions if the grid voltage
001 Grid overvoltage exceeds the specified value.
2. Check, through the App, whether the protection
parameters are appropriately set.
3. Check whether the cross-sectional area of the
AC cable meets the requirement.
4. If the alarm persists, contact SUNGROW.
Generally, the inverter will be reconnected to the
grid after the grid recovers. If the alarm occurs
frequently:
1. Measure the grid voltage, and contact the local
Grid utility grid company for solutions if the grid voltage
002
undervoltage is below the specified value.
2. Check, through the App, whether the protection
parameters are appropriately set.
3. Check whether the AC cable is firmly in place.
4. If the alarm persists, contact SUNGROW.

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Alarm ID Alarm Name Corrective Measures


Grid Generally, the inverter will be reconnected to the
003
overfrequency grid after the grid recovers. If the alarm occurs
frequently:
1. Measure the grid frequency, and contact the
local utility grid company for solutions if the grid
Grid
004 frequency is beyond the specified range.
underfrequency
2. Check, through the App, whether the protection
parameters are appropriately set.
3. If the alarm persists, contact SUNGROW.
Generally, the inverter will be reconnected to the
grid after the grid recovers. If the alarm occurs
frequently:
1. Check whether the grid supplies power reliably.
2. Check whether the AC cable is firmly in place.
005 No Grid 3. Check whether the AC cable is correctly
connected (whether the live wire and the N wire
are in correct place).
4. Check whether the AC switch or circuit breaker
is disconnected.
5. If the alarm persists, contact SUNGROW.
1. The alarm can be caused by poor sunlight or
damp environment, and the inverter will be
reconnected to the grid after the environment is
Overhigh
006 improved.
leakage current
2. If the environment is normal, check whether the
AC and DC cables are well insulated.
3. If the alarm persists, contact SUNGROW.
Generally, the inverter will be reconnected to the
grid after the grid recovers. If the alarm occurs
frequently:
007 Grid abnormal 1. Measure the grid frequency, and contact the
local utility grid company for solutions if the grid
frequency exceeds the specified value.
2. If the alarm persists, contact SUNGROW.

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Alarm ID Alarm Name Corrective Measures


Generally, the inverter will be reconnected to the
grid after the grid recovers. If the alarm occurs
frequently:
1. Measure the grid voltage. If the grid phase
voltage differs greatly, contact the utility grid
Grid voltage
008 company for solutions.
unbalance
2. If the voltage difference between the three
phases is within the permissible range of the local
utility grid company, modify the parameter setting
through the App.
3. If the alarm persists, contact SUNGROW.
1. Check whether the corresponding string is of
reverse polarity. If so, disconnect the DC switch
and adjust the polarity when the solar radiation is
PV reverse low and the string current drops below 0.5 A.
009
connection fault 2. Check whether PV strings connected to the
same MPPT have the same number of PV modules.
If not, take corrective measures.
3. If the alarm persists, contact SUNGROW.
1. Check whether the inverter is directly exposed to
sunlight. If so, take some shading measures.
High ambient 2. Check and clean the air ducts.
012
temperature 3. Check whether the sub-alarm ID 070 (fan alarm)
occurs through the App. If so, replace the faulty fan.
4. If the alarm persists, contact SUNGROW.
1. Stop and disconnect the inverter.
Low ambient
013 2. Restart the inverter when the ambient
temperature
temperature is within the permissible range.

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Alarm ID Alarm Name Corrective Measures


Wait for the inverter to recover. If the fault occurs
frequently:
1. Check whether the insulation resistance
protection value is extremely large through the App,
and ensure that it complies with the local
regulations.
2. Check the resistance to ground from the PV
module/cable. Take corrective measures in case of
Low ISO
014 leading to short circuit or damaged insulation layer.
resistance
3. If the cable is normal and the alarm occurs on
rainy days, check it again when the weather turns
fine.
4. If the fault occurs on a cloudy day without rain
but there is stagnant water or vegetation on site,
clear the water and vegetation. If the fault persists,
check it again when the weather turns fine.
5. If the alarm persists, contact SUNGROW.
1. Check whether the AC cable is correctly
connected.
Grounding cable
015 2. Check whether the grounding cable and wire
fault
cores are wrongly insulated.
3. If the alarm persists, contact SUNGROW.
1. Disconnect the DC inputs and check whether
the DC cables are damaged, whether the wiring
terminals or fuses, if necessary, are loose or in
poor contact, and whether there is a PV module
burnt. If so, take corresponding corrective
016 Arc fault measures.
2. After taking corresponding measures in step 1,
reconnect the DC inputs. Remove the arc fault
through the App, and therefore the inverter will
recover.
3. If the alarm persists, contact SUNGROW.

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Alarm ID Alarm Name Corrective Measures


1. Check whether the Smart Energy Meter
Smart Energy communication cable and terminal are abnormal. If
Meter so, remove the corresponding abnormity.
019
communication 2. Reconnect the Smart Energy Meter
error communication cable.
3. If the alarm persists, contact SUNGROW.
The inverter can operate normally.
1. Check whether the related cable connection and
terminals are abnormal, and check whether the
063 System alarm
ambient environment is abnormal. If so, take
corrective measures.
2. If the alarm persists, contact SUNGROW.
1. Wait for the inverter to recover.
2. Disconnect the AC and DC switches or circuit
064 System fault
breakers, and connect them again after 15 minutes.
3. If the alarm persists, contact SUNGROW.

9.2 Maintenance
9.2.1 Maintenance Notices

The DC switch can be secured with a lock in the OFF position or a certain angle beyond
the OFF position.

Risk of inverter damage or personal injury due to incorrect service!

• Always keep in mind that the inverter is powered by dual sources: PV strings
and utility grid.

Before any service work, observe the following procedure.

• Disconnect the AC circuit breaker and then set the DC load-break switch of
the inverter to OFF;

• Wait at least 10 minutes for inner capacitors to discharge completely;

• Verify that there is no voltage or current before pulling any connector.

Keep non-related persons away!


A temporary warning sign or barrier must be posted to keep non-related
persons away while performing electrical connection and service work.

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Restart the inverter only after removing the fault that impairs safety
performance.
As the inverter contains no component parts that can be maintained, never
arbitrarily replace any internal components.
For any maintenance need, please contact SUNGROW. Otherwise, SUNGROW
shall not be held liable for any damage caused.

Servicing of the device in accordance with the manual should never be


undertaken in the absence of proper tools, test equipments or the latest
revision of the manual which has been clearly and thoroughly understood.

9.2.2 Routine Maintenance


Item Method Period
Check the temperature and dust of Six months to a year
System clean the inverter. Clean the inverter (depending on the dust
enclosure if necessary. contents in air)

9.2.3 Fan Maintenance

If the inverter has an external fan, when the fan fails to work normally, the inverter
cannot be effectively cooled, which will affect the efficiency of the inverter or cause
derated operation. Therefore, keep the fan clean and replace the damaged fan in time.

Step 1 Refer to "8.1 Disconnecting the Inverter" to stop the inverter.

Step 2 Refer to "5 Electrical Connection" and disconnect all the cable connections in reverse
steps.

Step 3 Refer to "4 Mechanical Mounting" and dismantle the inverter in reverse steps.

Step 4 Unscrew the screws on the fan bracket.

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Step 5 Lift the fan bracket upwards, press down the protrusion on the fan power plug
connector and pull it outwards, and remove the fan bracket.

Step 6 Unscrew the screws on the dust covers and remove the dust covers.

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User Manual 9 Troubleshooting and Maintenance

Step 7 Use a soft brush or vacuum cleaner to clean the fan. If you need to replace the fan, use
a screwdriver to unscrew the screw at the fan bracket and remove the fan.

Step 8 Install the dust covers and then the fan bracket to the inverter. Restart the inverter.

- - End

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10 Appendix

10.1 Technical Data


Parameter SG3.0RT SG4.0RT
Input (DC)
Max. PV input power 4500 W 6000 W
Max. PV input voltage 1100 V *
Startup voltage 180 V
Nominal input voltage 600 V
MPP voltage range 160 V–1000 V
No. of MPPTs 2
Max. number of PV strings 1/1
per MPPT
Max. PV input current 25 A(12.5 A / 12.5 A)
Max. current for input 30 A
connector
Max.DC Short-circuit 32 A(16 A / 16 A)
current
Max. inverter backfeed 0A
current to strings
Output (AC)
Nominal AC output power 3000 W 4000 W
Max. AC output apparent 3000 VA for "AU", "BE", 4000 VA for "AU", "BE",
power "DE", 3300 VA for others "DE", 4400 VA for others
Max. AC output current 4.6 A for "AU", "BE", "DE", 6.1 A for "AU", "BE", "DE",
5.1 A for others 6.8 A for others
Max. inrush current (peak/ 20 A / 5 ms
duration)
Max. output fault current 40 A / 5 us
(peak/duration)
Nominal AC voltage 3 / N / PE, 220 V / 230 V / 240 V
AC voltage range 180 V AC–276 V AC (this may vary with grid standards)
Nominal grid frequency 50 Hz / 60 Hz
Grid frequency range 45 Hz–55 Hz / 55 Hz–65 Hz (this may vary with grid
standards)

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Parameter SG3.0RT SG4.0RT


Total Harmonic Distortion < 5 % (of nominal power)
(THD)
Power factor > 0.99 at default value at nominal power (adj. 0.8
overexcited/leading–0.8 underexcited/lagging)
Feed-in phases / 3/3
connection phases
Protection
Grid monitoring Yes
DC reverse connection Yes
protection
AC short circuit protection Yes
Leakage current Yes
protection
DC switch Yes
PID recovery function Yes
Surge protection DC Type II, AC Type II
Overvoltage category III [AC], II [PV]
System Data
Max. efficiency 98.20 %
European efficiency 96.50 % 97.00 %
Isolation protection Transformerless
Ingress protection (IP) IP65
rating
Operating ambient -25℃ to +60℃
temperature range
Allowable relative humidity 0–100 %
range
Max. operating altitude 4000 m (> 2000 m derating)
Cooling method Natural cooling
Noise emission < 35 dB
Display LED
Communication WLAN, Ethernet, RS485, DI, DO
DC connection type MC4
AC connection type Plug and play
Mechanical Data
Dimensions (W x H x D) 370 mm x 480 mm x 195 mm
Mounting method Wall-mounting bracket
Weight 18 kg

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* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.

Parameter SG5.0RT SG6.0RT


Input (DC)
Max. PV input power 7500 W 9000 W
Max. PV input voltage 1100 V *
Startup voltage 180 V
Nominal input voltage 600 V
MPP voltage range 160 V–1000 V
No. of MPPTs 2
Max. number of PV strings 1/1
per MPPT
Max. PV input current 25 A(12.5 A / 12.5 A)
Max. current for input 30 A
connector
Max.DC Short-circuit 32 A(16 A / 16 A)
current
Max. inverter backfeed 0A
current to strings
Output (AC)
Nominal AC output power 5000 W 6000 W
Max. AC output apparent 5000 VA for "AU", "BE", 6000 VA for "AU", "BE",
power "DE", 5500 VA for others "DE", 6600 VA for others
Max. AC output current 7.6 A for "AU", "BE", "DE", 9.1 A for "AU", "BE", "DE",
8.3 A for others 10.0 A for others
Max. inrush current (peak/ 20 A / 5 ms
duration)
Max. output fault current 40 A / 5 us
(peak/duration)
Nominal AC voltage 3 / N / PE, 220 V / 230 V / 240 V
AC voltage range 180 V AC–276 V AC (this may vary with grid standards)
Nominal grid frequency 50 Hz / 60 Hz
Grid frequency range 45 Hz–55 Hz / 55 Hz–65 Hz (this may vary with grid
standards)

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Parameter SG5.0RT SG6.0RT


Total Harmonic Distortion < 3 % (of nominal power)
(THD)
Power factor > 0.99 at default value at nominal power (adj. 0.8
overexcited/leading–0.8 underexcited/lagging)
Feed-in phases / 3/3
connection phases
Protection
Grid monitoring Yes
DC reverse connection Yes
protection
AC short circuit protection Yes
Leakage current Yes
protection
DC switch Yes
PID recovery function Yes
Surge protection DC Type II, AC Type II
Overvoltage category III [AC], II [PV]
System Data
Max. efficiency 98.40 %
European efficiency 97.40 %
Isolation protection Transformerless
Ingress protection (IP) IP65
rating
Operating ambient -25℃ to +60℃
temperature range
Allowable relative humidity 0–100 %
range
Max. operating altitude 4000 m (> 2000 m derating)
Cooling method Natural cooling
Noise emission < 35 dB
Display LED
Communication WLAN, Ethernet, RS485, DI, DO
DC connection type MC4
AC connection type Plug and play
Mechanical Data
Dimensions (W x H x D) 370 mm x 480 mm x 195 mm
Mounting method Wall-mounting bracket
Weight 18 kg

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10 Appendix User Manual

* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.

Parameter SG7.0RT SG8.0RT


Input (DC)
Max. PV input power 10500 W 12000 W
Max. PV input voltage 1100 V *
Startup voltage 180 V
Nominal input voltage 600 V
MPP voltage range 160 V–1000 V
No. of MPPTs 2
Max. number of PV strings 2/1
per MPPT
Max. PV input current 37.5 A(25 A / 12.5 A)
Max. current for input 30 A
connector
Max. DC short-circuit 48 A(32 A / 16 A)
current
Max. inverter backfeed 0A
current to strings
Output (AC)
Nominal AC output power 6999 W for "AU", 7000 W 8000 W
for others
Max. AC output apparent 6999 VA for "AU", 7000 8000 VA for "AU", "BE",
power VA for "BE", "DE", 7700 VA "DE", 8800 VA for others
for others
Max. AC output current 10.6 A for "AU", 10.7 A for 12.1 A for "AU", "BE", "DE",
"BE", "DE", 11.7 A for 13.3 A for others
others
Max. inrush current (peak/ 20 A / 5 ms
duration)
Max. output fault current 40 A / 5 us
(peak/duration)
Nominal AC voltage 3 / N / PE, 220 V / 230 V / 240 V
AC voltage range 180 V AC–276 V AC (this may vary with grid standards)
Nominal grid frequency 50 Hz / 60 Hz

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Parameter SG7.0RT SG8.0RT


Grid frequency range 45 Hz–55 Hz / 55 Hz–65 Hz (this may vary with grid
standards)
Total Harmonic Distortion < 3 % (of nominal power)
(THD)
Power factor > 0.99 at default value at nominal power (adj. 0.8
overexcited/leading–0.8 underexcited/lagging)
Feed-in phases / 3/3
connection phases
Protection
Grid monitoring Yes
DC reverse connection Yes
protection
AC short circuit protection Yes
Leakage current Yes
protection
DC switch Yes
PID recovery function Yes
Surge protection DC Type II, AC Type II
Overvoltage category III [AC], II [PV]
System Data
Max. efficiency 98.40 % 98.50 %
European efficiency 97.70 % 97.80 %
Isolation protection Transformerless
Ingress protection (IP) IP65
rating
Operating ambient -25℃ to +60℃
temperature range
Allowable relative humidity 0–100 %
range
Max. operating altitude 4000 m (> 2000 m derating)
Cooling method Natural cooling
Noise emission < 35 dB
Display LED
Communication WLAN, Ethernet, RS485, DI, DO
DC connection type MC4
AC connection type Plug and play
Mechanical Data
Dimensions (W x H x D) 370 mm x 480 mm x 195 mm

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10 Appendix User Manual

Parameter SG7.0RT SG8.0RT


Mounting method Wall-mounting bracket
Weight 18 kg

* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.

Parameter SG10RT SG12RT


Input (DC)
Max. PV input power 15000 W 18000 W
Max. PV input voltage 1100 V *

Startup voltage 180 V


Nominal input voltage 600 V
MPP voltage range 160 V–1000 V
No. of MPPTs 2
Max. number of PV strings 2/1
per MPPT
Max. PV input current 37.5 A(25 A / 12.5 A)
Max. current for input 30 A
connector
Max. DC short-circuit 48 A(32 A / 16 A)
current
Max. inverter backfeed 0A
current to strings
Output (AC)
Nominal AC output power 10000 W 12000 W
Max. AC output apparent 10000 VA for "AU", "BE", 12000 VA for "AU", "BE",
power "DE", 11000 VA for others "DE", 13200 VA for others
Max. AC output current 15.2 A for "AU", "BE", "DE", 18.2 A for "AU", "BE", "DE",
16.7 A for others 20.0 A for others
Max. inrush current (peak/ 20 A / 5 ms
duration)
Max. output fault current 40 A / 5 us
(peak/duration)
Nominal AC voltage 3 / N / PE, 220 V / 230 V / 240 V
AC voltage range 180 V AC–276 V AC (this may vary with grid standards)
Nominal grid frequency 50 Hz / 60 Hz

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Parameter SG10RT SG12RT


Grid frequency range 45 Hz–55 Hz / 55 Hz–65 Hz (this may vary with grid
standards)
Total Harmonic Distortion < 3 % (of nominal power)
(THD)
Power factor > 0.99 at default value at nominal power (adj. 0.8
overexcited/leading–0.8 underexcited/lagging)
Feed-in phases / 3/3
connection phases
Protection
Grid monitoring Yes
DC reverse connection Yes
protection
AC short circuit protection Yes
Leakage current Yes
protection
DC switch Yes
PID recovery function Yes
Surge protection DC Type II, AC Type II
Overvoltage category III [AC], II [PV]
System Data
Max. efficiency 98.50 %
European efficiency 97.90 %
Isolation protection Transformerless
Ingress protection (IP) IP65
rating
Operating ambient -25℃ to +60℃
temperature range
Allowable relative humidity 0–100 %
range
Max. operating altitude 4000 m (> 2000 m derating)
Cooling method Natural cooling
Noise emission < 35 dB
Display LED
Communication WLAN, Ethernet, RS485, DI, DO
DC connection type MC4
AC connection type Plug and play
Mechanical Data
Dimensions (W x H x D) 370 mm x 480 mm x 195 mm

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10 Appendix User Manual

Parameter SG10RT SG12RT


Mounting method Wall-mounting bracket
Weight 18 kg

* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.

Parameter SG15RT SG17RT SG20RT


Input (DC)
Max. PV input power 22500 W 25500 W 30000 W
Max. PV input voltage 1100 V *

Startup voltage 180 V


Nominal input voltage 600 V
MPP voltage range 160 V–1000 V
No. of MPPTs 2
Max. number of PV strings 2/2
per MPPT
Max. PV input current 50 A(25 A / 25 A)
Max. current for input 30 A
connector
Max. DC short-circuit 64 A(32 A / 32 A)
current
Max. inverter backfeed 0A
current to strings
Output (AC)
Nominal AC output power 15000 W 17000 W 20000 W
Max. AC output apparent 15000 VA for 17000 VA for 20000 VA for
power "AU", "BE", "DE", "AU", "BE", "DE", "AU", "BE", "DE",
16500 VA for 18700 VA for 22000 VA for
others others others
Max. AC output current 22.7 A for "AU", 25.8 A for "AU", 30.3 A for "AU",
"BE", "DE", 25.0 "BE", "DE", 28.3 "BE", "DE", 31.9
A for others A for others A for others
Max. inrush current (peak/ 20 A / 5 ms
duration)
Max. output fault current 100 A / 5 us
(peak/duration)
Nominal AC voltage 3 / N / PE, 220 V / 230 V / 240 V

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Parameter SG15RT SG17RT SG20RT


AC voltage range 180 V AC–276 V AC (this may vary with grid standards)
Nominal grid frequency 50 Hz / 60 Hz
Grid frequency range 45 Hz–55 Hz / 55 Hz–65 Hz (this may vary with grid
standards)
Total Harmonic Distortion < 3 % (of nominal power)
(THD)
Power factor > 0.99 at default value at nominal power (adj. 0.8
overexcited/leading–0.8 underexcited/lagging)
Feed-in phases / 3/3
connection phases
Protection
Grid monitoring Yes
DC reverse connection Yes
protection
AC short circuit protection Yes
Leakage current Yes
protection
DC switch Yes
PID recovery function Yes
Surge protection DC Type II, AC Type II
Overvoltage category III [AC], II [PV]
System Data
Max. efficiency 98.50 %
European efficiency 98.10 %
Isolation protection Transformerless
Ingress protection (IP) IP65
rating
Operating ambient -25℃ to +60℃
temperature range
Allowable relative humidity 0–100 %
range
Max. operating altitude 4000 m (> 2000 m derating)
Cooling method Smart forced air cooling
Noise emission < 45 dB
Display LED
Communication WLAN, Ethernet, RS485, DI, DO
DC connection type MC4

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10 Appendix User Manual

Parameter SG15RT SG17RT SG20RT


AC connection type Plug and play
Mechanical Data
Dimensions (W x H x D) 370 mm x 480 mm x 195 mm
Mounting method Wall-mounting bracket
Weight 21 kg

* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.

10.2 Quality Assurance

When product faults occur during the warranty period, SUNGROW will provide free
service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice
and date. In addition, the trademark on the product shall be undamaged and legible.
Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
Conditions

• After replacement, unqualified products shall be processed by SUNGROW.

• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:

• The free warranty period for the whole machine/components has expired.

• The device is damaged during transport.

• The device is incorrectly installed, refitted, or used.

• The device operates in harsh environment, as described in this manual.

• The fault or damage is caused by installation, repairs, modification, or disassembly


performed by a service provider or personnel not from SUNGROW.

• The fault or damage is caused by the use of non-standard or non-SUNGROW


components or software.

• The installation and use range are beyond stipulations of relevant international
standards.

• The damage is caused by unexpected natural factors.

For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.

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User Manual 10 Appendix

10.3 Contact Information

Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:

• Model of the device

• Serial number of the device

• Fault code/name

• Brief description of the problem

China (HQ) Australia


Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd.
Hefei Sydney
+86 551 65327834 +61 2 9922 1522
[email protected] [email protected]
Brazil France
Sungrow Do Brasil Sungrow France
Sao Paulo Lyon
+55 0800 677 6000 +33420102107
[email protected] [email protected]
Germany, Austria, Switzerland Greece
Sungrow Deutschland GmbH Service Partner – Survey Digital
Munich +30 2106044212
+49 0800 4327 9289 [email protected]
[email protected]
India Italy
Sungrow (India) Private Limited Sungrow Italy
Gurgaon Verona
+91 080 41201350 +39 0800 974739 (Residential)
[email protected] +39 045 4752117 (Others)
[email protected]
Japan Korea
Sungrow Japan K.K. Sungrow Power Korea Limited
Tokyo Seoul
+ 81 3 6262 9917 +82 70 7719 1889
[email protected] [email protected]

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Malaysia Philippines
Sungrow SEA Sungrow Power Supply Co., Ltd
Selangor Darul Ehsan Mandaluyong City
+60 19 897 3360 +63 9173022769
[email protected] [email protected]
Thailand Spain
Sungrow Thailand Co., Ltd. Sungrow Ibérica S.A.U.
Bangkok Mutilva
+66 891246053 +34 948 05 22 04
[email protected] [email protected]
Romania Turkey
Service Partner - Elerex Sungrow Deutschland GmbH Turkey
+40 241762250 Istanbul
[email protected] +90 216 663 61 80
[email protected]
UK U.S.A, Mexico
Sungrow Power UK Ltd. Sungrow USA Corporation
Milton Keynes Phoenix
+44 (0) 01908 414127 +1 833 747 6937
[email protected] [email protected]
Vietnam Belgium, Netherlands and
Sungrow Vietnam Luxembourg (Benelus)

Hanoi +31 08000227012 (only for

+84 918 402 140 Netherlands)

[email protected] [email protected]

Poland
+48 221530484 -
[email protected]

102
Sungrow Power Supply Co., Ltd.
Add: No.1699 Xiyou Rd.,New & High Technology Industrial Development Zone, 230088,Hefei, P. R. China.
Web: www.sungrowpower.com

Specifications are subject to changes without advance notice.

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