Manual de Instalación Sungrow SGRT. en
Manual de Instalación Sungrow SGRT. en
Manual de Instalación Sungrow SGRT. en
User Manual
SG3.0RT / SG4.0RT / SG5.0RT / SG6.0RT /
SG7.0RT / SG8.0RT / SG10RT / SG12RT /
SG15RT / SG17RT / SG20RT
WWW.SUNGROWPOWER.COM SG3.0-20RT-UEN-Ver12-202102
All Rights Reserved
I
About This Manual
The manual mainly contains the product information, as well as guidelines for installation,
operation and maintenance. The manual does not include complete information about
the photovoltaic (PV) system. The reader can get additional information about other
devices at w w w . su n g r o w p o w e r . c o m or on the webpage of the respective component
manufacturer.
Validity
• SG3.0RT
• SG4.0RT
• SG5.0RT
• SG6.0RT
• SG7.0RT
• SG8.0RT
• SG10RT
• SG12RT
• SG15RT
• SG17RT
• SG20RT
II
Symbols
Important instructions contained in this manual should be followed during installation,
operation and maintenance of the inverter. They will be highlighted by the following
symbols.
Indicates a hazard with a high level of risk that, if not avoided, will result in death
or serious injury.
Indicates a hazard with a medium level of risk that, if not avoided, could result in
death or serious injury.
Indicates a hazard with a low level of risk that, if not avoided, could result in
minor or moderate injury.
III
Contents
All Rights Reserved .....................................................................................................I
About This Manual .....................................................................................................II
1 Safety .............................................................................................................. 1
1.1 PV Panels..................................................................................................... 1
1.2 Utility Grid .................................................................................................... 1
1.3 Inverter ........................................................................................................ 2
2 Product Description .................................................................................... 4
2.1 System Introduction ..................................................................................... 4
2.2 Product Introduction..................................................................................... 5
2.3 Symbols on the Product ............................................................................... 7
2.4 LED Indicator ............................................................................................... 8
2.5 Circuit Diagram ............................................................................................ 8
2.6 Function Description .................................................................................... 9
3 Unpacking and Storage ........................................................................... 12
3.1 Unpacking and Inspection .......................................................................... 12
3.2 Inverter Storage ......................................................................................... 12
4 Mechanical Mounting .............................................................................. 13
4.1 Safety during Mounting .............................................................................. 13
4.2 Location Requirements .............................................................................. 13
4.2.1 Environment Requirements............................................................... 13
4.2.2 Carrier Requirements........................................................................ 14
4.2.3 Angle Requirements ......................................................................... 14
4.2.4 Clearance Requirements .................................................................. 15
4.3 Installation Tools......................................................................................... 16
4.4 Moving the Inverter .................................................................................... 17
4.5 Installing the Inverter .................................................................................. 17
5 Electrical Connection ............................................................................... 20
5.1 Safety Instructions...................................................................................... 20
5.2 Terminal Description................................................................................... 20
5.3 Electrical Connection Overview .................................................................. 22
5.4 Additional Grounding Connection ............................................................... 23
V
5.4.1 Additional Grounding Requirements.................................................. 24
5.4.2 Connection Procedure ...................................................................... 24
5.5 AC Cable Connection ................................................................................. 25
5.5.1 AC Side Requirements ...................................................................... 25
5.5.2 Assembling the AC Connector (< 15 kW) .......................................... 26
5.5.3 Installing the AC Connector (< 15 kW)............................................... 28
5.5.4 Assembling the AC Connector (≥ 15 kW) ......................................... 29
5.5.5 Installing the AC Connector (≥ 15 kW).............................................. 31
5.6 DC Cable Connection ................................................................................. 33
5.6.1 PV Input Configuration ...................................................................... 34
5.6.2 Assembling the PV Connectors ......................................................... 35
5.6.3 Installing the PV Connectors ............................................................. 36
5.7 WiNet-S Connection .................................................................................. 38
5.7.1 Ethernet Communication .................................................................. 38
5.7.2 WLAN Communication ..................................................................... 40
5.8 Meter Connection ...................................................................................... 40
5.8.1 Assembling the COM Connector ....................................................... 41
5.8.2 Installing the COM Connector ........................................................... 43
5.9 RS485 Connection ..................................................................................... 44
5.9.1 RS485 Communication System ........................................................ 44
5.9.2 Assembling the COM Connector ....................................................... 44
5.9.3 Installing the COM Connector ........................................................... 47
5.10 DO Connection......................................................................................... 48
5.11 DRM Connection...................................................................................... 49
6 Commissioning ........................................................................................... 51
6.1 Inspection before Commissioning............................................................... 51
6.2 Powering on the System............................................................................. 51
6.3 App Preparation ......................................................................................... 51
6.4 Creating a Plant.......................................................................................... 52
6.5 Initializing the Device .................................................................................. 54
6.6 Configuring the Plant .................................................................................. 57
7 iSolarCloud App .......................................................................................... 61
7.1 Brief Introduction........................................................................................ 61
7.2 Installing the App........................................................................................ 61
7.3 Account Registration .................................................................................. 62
7.4 Login.......................................................................................................... 63
VI
7.4.1 Requirements ................................................................................... 63
7.4.2 Login Procedure ............................................................................... 63
7.5 Initial Settings ............................................................................................. 65
7.6 Function Overview ..................................................................................... 65
7.7 Home......................................................................................................... 66
7.8 Run Information ......................................................................................... 67
7.9 Records ..................................................................................................... 68
7.10 More ........................................................................................................ 71
7.10.1 System Parameters ........................................................................ 71
7.10.2 Operation Parameters .................................................................... 72
7.10.3 Power Regulation Parameters......................................................... 73
7.10.4 Communication Parameters ........................................................... 78
7.10.5 Firmware Update............................................................................ 78
8 System Decommissioning ...................................................................... 80
8.1 Disconnecting the Inverter.......................................................................... 80
8.2 Dismantling the Inverter.............................................................................. 81
8.3 Disposal of the Inverter............................................................................... 81
9 Troubleshooting and Maintenance ...................................................... 82
9.1 Troubleshooting ......................................................................................... 82
9.2 Maintenance .............................................................................................. 86
9.2.1 Maintenance Notices........................................................................ 86
9.2.2 Routine Maintenance........................................................................ 87
9.2.3 Fan Maintenance ............................................................................. 87
10 Appendix .................................................................................................... 90
10.1 Technical Data ......................................................................................... 90
10.2 Quality Assurance .................................................................................. 100
10.3 Contact Information ............................................................................... 101
VII
1 Safety
The device has been designed and tested strictly according to international safety
regulations. Read all safety instructions carefully prior to any work and observe them at
all times when working on or with the device.
Incorrect operation or work may cause:
All detailed work-related safety warnings and notes will be specified at critical points in
this manual.
The safety instructions in this manual cannot cover all the precautions that
should be followed. Perform operations considering actual onsite conditions.
SUNGROW shall not be held liable for any damage caused by violation of the
safety instructions in this manual.
1.1 PV Panels
PV strings will produce electrical power when exposed to sunlight and can
cause a lethal voltage and an electric shock.
• Always keep in mind that the inverter is dual power supplied. Electrical
operators must wear proper personal protective equipment: helmet,
insulated footwear, gloves, etc.
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1 Safety User Manual
1.3 Inverter
• Wait at least 10 minutes for the internal capacitors to discharge after all
electric devices are removed and the inverter is powered off.
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User Manual 1 Safety
3
2 Product Description
• The inverter must only be operated with PV strings with class II protection in
accordance with IEC 61730, application class A. It is not allowed for the
positive pole or the negative pole of the PV strings to be grounded. This can
cause damage to the inverter.
• Any use other than the one described in this document is not permitted.
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User Manual 2 Product Description
Appearance
The following figure shows the dimensions of the inverter. The image shown here is for
reference only. The actual product received may differ.
5
2 Product Description User Manual
F i g u r e 2 - 2 Inverter Appearance
Dimensions
The following figure shows the dimensions of the inverter.
6
User Manual 2 Product Description
Symbol Explanation
CE mark of conformity.
7
2 Product Description User Manual
Symbol Explanation
Danger to life due to high voltages!
Do not touch live parts for 10 minutes after disconnection
from the power sources.
Only qualified personnel can open and maintain the inverter.
The LED indicator on the front of the inverter indicates the working state of the inverter.
Red
Gray
8
User Manual 2 Product Description
• The MPPT is utilized for DC input to ensure the maximum power from the PV array at
different PV input conditions.
• The inverter circuit converts the DC power into AC power and generates AC power to
loads or utility grid through the AC terminal.
• The protection circuit ensures the safe operation of the device and personal safety.
• Conversion function
The inverter converts the DC power from the PV array to the AC power, in conformity
with the grid requirements.
• Data storage
• Parameter configuration
• Communication interface
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2 Product Description User Manual
• Protection Function
Several protective functions are integrated in the inverter, including short circuit
protection, grounding insulation resistance monitoring, residual current protection,
grid monitoring, DC overvoltage/overcurrent protection, etc.
Fault Alarm
The inverter is equipped with a DO relay for the local fault alarm. The additional
equipment required is a light indicator and/or a buzzer that needs additional power
supply.
After the connection, if a fault occurs, the DO dry-contact will switch on automatically to
signal the external alarm.
DRM ("AU"/"NZ")
The DRM function is only applicable to a single inverter.
The inverter provides terminals for connecting to a demand response enabling device (-
DRED). After the connection, the DRED asserts demand response modes (DRMs). The
inverter detects and initiates a response to all supported demand response modes listed
in the following table.
Mode Explanation
PID Recovery
• For positive voltage scheme, after the PID function is enabled, the voltage to ground
of all PV strings is greater than 0, and therefore the PV string-to-ground voltage is a
positive value.
• For negative voltage scheme, after the PID function is enabled, the voltage to ground
of all PV strings is lower than 0, and therefore the PV string-to-ground voltage is a
negative value.
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User Manual 2 Product Description
• Before enabling the PID recovery function, make sure the voltage polarity of
the PV modules to ground meets requirement. If there are any questions,
contact the PV module manufacturer or read its corresponding user manual.
• If the voltage scheme for the PID recovery function does not meet the
requirement of corresponding PV modules, the PID function will not work as
expected or even damage the PV modules.
When the inverter is not running, the PID module will apply inverse voltage to PV
modules, to restore the degraded modules.
• After the PID recovery function is enabled, the voltage of the PV strings to
ground is 500 V DC by default, and the default value can be modified
through the App.
11
3 Unpacking and Storage
The device is thoroughly tested and strictly inspected before delivery. Nonetheless,
damage may still occur during shipping. For this reason, please conduct a thorough
inspection after receiving the device.
• Check the scope of delivery for completeness according to the packing list.
• Store the inverter in the original packing case with the desiccant inside.
• The storage temperature must be always between -30℃ and +70℃, and the
storage relative humidity must be always between 0 and 95 %, non-condensing.
• In case of stacking storage, the number of stacking layers should never exceed the
limit marked on the outer side of the packing case.
• If the inverter has been stored more than half a year, the qualified personnel should
thoroughly check and test it before installation.
12
4 Mechanical Mounting
• Always follow the instructions when moving and positioning the inverter.
Select an optimal mounting location for safe operation, long service life and expected
performance.
• The inverter with protection rating IP65 can be installed both indoors and outdoors.
• Install the inverter in a convenient place for electrical connection, operation and
maintenance.
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4 Mechanical Mounting User Manual
• The ambient temperature and relative humidity must meet the following
requirements.
• Never install the inverter in living areas. The inverter will generate noise during
operation, affecting daily life.
The concrete wall should be capable of withstanding a force of four times the weight of
the inverter and be suitable for the dimensions of the inverter.
The installation carrier should meet the following requirements:
Install the inverter vertically. Never install the inverter horizontally, or at forward/
backward tilted, side tilted, or upside down.
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User Manual 4 Mechanical Mounting
Reserve enough clearance around the inverter to ensure sufficient space for heat
dissipation.
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4 Mechanical Mounting User Manual
Install the inverter at an appropriate height for ease of viewing LED indicator and
operating switch(es).
Installation tools include but are not limited to the following recommended ones. If
necessary, use other auxiliary tools on site.
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User Manual 4 Mechanical Mounting
RJ45 crimping tool Vacuum cleaner Measuring tape Heat shrink tubing
Slotted
screwdriver
Before installation, remove the inverter from the packing case and move it to the
installation site. Follow the instructions below as you move the inverter:
• Lift the inverter using the handles positioned on both sides of the inverter.
• Move the inverter by one or two people or by using a proper transport tool.
Inverter is installed on the wall by means of wall-mounting bracket and the expansion
plug sets.
The expansion plug set shown below is recommended for the installation.
(1) Self-tapping (2) Expansion tube (3) Fender washer (4) Spring washer
screw M6
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4 Mechanical Mounting User Manual
Step 1 Place the wall-mounting bracket to a proper position on the wall. Observe the level on
the bracket and adjust until the bubble is in the middle position. Mark the positions and
drill the holes.
Step 2 Place the expansion tubes into the holes. Then secure the wall-mounting bracket to the
wall firmly with the expansion bolt sets.
Step 3 Lift the inverter and slide it down along the wall-mounting bracket to make sure they
match perfectly. Use the fastener set to lock the device.
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User Manual 4 Mechanical Mounting
- - End
19
5 Electrical Connection
Prior to any electrical connections, keep in mind that the inverter has dual power
supplies. It is mandatory for the qualified personnel to wear personal protective
equipments (PPE) during the electrical work.
• The PV string will generate lethal high voltage when exposed to sunlight.
• Ensure that all cables are voltage free before performing cable connection.
• Any improper operations during cable connection can cause device damage
or personal injury.
Comply with the safety instructions related to the PV strings and the regulations
related to the utility grid.
• Only with the permission of the local utility grid company, the inverter can be
connected to the utility grid.
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User Manual 5 Electrical Connection
* The image shown here is for reference only. The actual product received may differ.
Decisive
No. Name Description Voltage
Classification
PV1+, PV1–, PV2+, MC4 terminals for PV input.
1 PV2–, PV3+, PV3–, The terminal number depends on DVC-C
PV4+, PV4– inverter model.
Communication accessory port to
2 COM1 be connected to WiNet-S DVC-A
communication module.
3 AC AC terminal to connect to the grid. DVC-C
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5 Electrical Connection User Manual
Label Description
RSD-1,
RSD Reserved
RSD-2
NS NS-1, NS-2 Reserved
D1/5, D2/6,
For external Demand Response Enabling Device ("AU"/
DRM D3/7, D4/8,
"NZ")
R, C
For inverter daisy chain
RS485-1 A1, B1 (Cannot be used simultaneously with COM1 port for
WiNet-S)
External alarm interface, e.g. light indicator and/or buzzer
DO NO, COM The external DC voltage should not be higher than 30 V
and the current not higher than 1 A.
RS485-3 A3, B3 Reserved
Meter A2, B2 Smart energy meter interface
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User Manual 5 Electrical Connection
Wire Conductor
No. Cable Type Cable Diameter
Cross-section
Outdoor multi-core
copper wire cable
1 DC cable complying with 6 mm–9 mm 4 mm2–6 mm2
1100 V and 30 A
standard
2 Ethernet CAT 5E outdoor
cable shielded network 5.3 mm–7 mm 8 * 0.2 mm2
cable
3 Meter
Shielded twisted
RS485 5.3 mm–7 mm 2 * (0.5–1.0) mm2
pair
cable (1)
SG3.0RT to SG3.0RT to
SG12RT:10 SG12RT:4 mm2–6
Outdoor 5-core mm–21 mm mm2
4 AC cable (2)
copper wire cable SG15RT to SG15RT to
SG20RT:14 SG20RT:6 mm2–
mm–25 mm 10 mm2
Additional Outdoor single-
The same as that of the PE wire in the AC
5 Grounding core copper wire
cable
cable cable
(1) The cable requirements for C O M 2 terminal connection are the same.
(2) All the AC wires should be equipped with correctly colored cables for distinguishing.
Please refer to related standards about the wiring color.
• Since the inverter is transformerless, neither the negative pole nor the
positive pole of the PV string must be grounded. Otherwise, the inverter will
not operate normally.
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5 Electrical Connection User Manual
All non-current carrying metal parts and device enclosures in the PV power system
should be grounded, for example, brackets of PV modules and inverter enclosure.
When there is only one inverter in the PV system, connect the additional grounding
cable to a nearby grounding point.
When there are multiple inverters in the PV system, connect grounding points of all
inverters and the PV array frames to the equipotential cable (according to the onsite
conditions) to implement an equipotential connection.
Ensure that the grounding resistance should be less than 10 Ohm.
Step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver.
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User Manual 5 Electrical Connection
- - End
Connect the inverter to the grid only after getting an approval from the local
electric power company.
Before connecting the inverter to the grid, ensure the grid voltage and frequency
comply with requirements, for which, refer to " T e c h n i c a l D a t e " . Otherwise, contact the
electric power company for help.
AC Circuit Breaker
An independent three or four-pole circuit breaker must be installed on the output side of
the inverter to ensure safe disconnection from the grid. The recommended
specifications are as follows.
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5 Electrical Connection User Manual
• Never connect a load between the inverter and the circuit breaker.
The AC terminal block is on the bottom side of the inverter. AC connection is the three-
phase-four-wire grid + PE connection (L1, L2, L3, N, and PE).
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User Manual 5 Electrical Connection
Step 3 Thread the AC cable of appropriate length through the swivel nut, the sealing ring and
the housing.
Step 4 Remove 45 mm of the cable jacket and 12 mm–16 mm of the wire insulation.
Step 5 Open the clamp on the terminal plug and insert the wires into the corresponding holes.
Close the clamp and push the terminal plug into the housing until there is an audible
click.
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5 Electrical Connection User Manual
Observe the plug assignment. Do not connect any phase line to the "PE"
terminal or PE wire to "N" terminal. Otherwise, unrecoverable damage to the
inverter may follow.
Step 6 Ensure that the wires are securely in place by slightly pulling them. Tighten the swivel
nut to the housing.
- - End
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User Manual 5 Electrical Connection
Step 3 Lift the locking part upwards and insert the AC connector into the A C terminal on the
bottom side of the inverter. Then press the locking part and secure it with the screw.
Step 4 Connect the PE wire to ground and the phase lines and the “N” line to AC circuit
breaker. Then Connect the AC circuit breaker to electric board.
Step 5 Make sure all wires are firmly installed via the right torque tool or dragging the cables
slightly.
- - End
The AC terminal block is on the bottom side of the inverter. AC connection is the three-
phase-four-wire grid + PE connection (L1, L2, L3, N, and PE).
Step 2 (Optional) Remove the inner sealing ring if the cable diameter is 19 mm– 25 mm.
Otherwise skip this step.
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5 Electrical Connection User Manual
Step 4 Thread the AC cable of appropriate length through the swivel nut and the housing.
Step 5 Remove 80 mm–90 mm of the cable jacket and 12 mm of the wire insulation.
Step 6 ( O p t i o n a l ) When using a multi-core multi-strand copper wire cable, connect the AC
wire head to the cord end terminal (hand-tight). In case of single-strand copper wire,
skip this step.
Step 7 Fix all the wires to the terminal plug according to the assignment and tighten to a torque
of 1.2 N•m–1.5 N•m with a screwdriver. Then push the terminal plug into the housing
until there is an audible click.
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User Manual 5 Electrical Connection
Observe the plug assignment. Do not connect any phase line to the "PE"
terminal or PE wire to "N" terminal. Otherwise, unrecoverable damage to the
inverter may follow.
Step 8 Ensure that the wires are securely in place by slightly pulling them. Tighten the swivel
nut to the housing.
- - End
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5 Electrical Connection User Manual
Step 3 Insert the AC connector into the A C terminal on the bottom of the inverter until there is
an audible sound.
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User Manual 5 Electrical Connection
Step 5 Connect the PE wire to ground and the phase lines and the "N" line to AC circuit breaker.
Then connect the AC circuit breaker to electric board.
Step 6 Make sure all wires are firmly installed via the right torque tool or dragging the cables
slightly.
- - End
Make sure the PV array is well insulated to ground before connecting it to the
inverter.
• Make sure the maximum DC voltage and the maximum short circuit current
of any string never exceed inverter permitted values specified in "Technical
Data".
• The inverter enters standby state when the input voltage ranges between
1,000 V and 1,100 V. The inverter returns to running state once the voltage
returns to the MPPT operating voltage range, namely, 160 V to 1,000 V.
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5 Electrical Connection User Manual
• The inverters have two MPP trackers. Each DC input area can operate independently.
• The PV strings to the same DC input area should have the same type, the same
number of PV panels, identical tilt and identical orientation for maximum power.
• The PV strings to two DC input areas may differ from each other, including PV
module type, number of PV modules in each string, angle of tilt, and installation
orientation.
Prior to connecting the inverter to PV inputs, the specifications in the following table
should be met:
Inverter Model Open-circuit Voltage Limit Max. current for input connector
All models 1100 V 30 A
The following figure shows the open-circuit voltage limits at different altitudes. Before
configuring the PV panels, need to take this derating curve in consideration under high
altitude situation.
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User Manual 5 Electrical Connection
• Use MC4 DC terminals if the maximum input voltage is no more than 1,000 V.
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5 Electrical Connection User Manual
Step 3 For some countries such as Australia where the DC protection cover delivered
separately need to be installed on site, please firstly lead the PV cables through the
waterproof terminal on the DC protection cover before assembling the connector. See
the guidance with the DC protection cover for details.
Step 4 Lead the cable through cable gland, and insert it into the insulator until it snaps into
place. Gently pull the cable backward to ensure firm connection. Tighten the cable
gland and the insulator (torque 2.5 N.m to 3 N.m).
- - End
36
User Manual 5 Electrical Connection
Step 2 Check the cable connection of the PV string for polarity correctness and ensure that the
open circuit voltage in any case does not exceed the inverter input limit of 1,100 V.
Step 3 Connect the PV connectors to corresponding terminals until there is an audible click.
• Check the positive and negative polarity of the PV strings, and connect the
PV connectors to corresponding terminals only after ensuring polarity
correctness.
- - End
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5 Electrical Connection User Manual
Step 1 ( O p t i o n a l ) Strip the insulation layer of the communication cable with an Ethernet wire
stripper, and lead the corresponding signal cables out. Insert the stripped
communication cable into the RJ45 plug in the correct order, and crimp it with a crimper.
Skip this step if a standard network cable with RJ45 plug is prepared.
Step 2 Unscrew the swivel nut from the communication module and take out the inner sealing
ring.
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User Manual 5 Electrical Connection
Step 4 Thread the network cable through the swivel nut and gasket. Afterwards, route the cable
into the opening of the sealing. Finally, insert the cable through the housing.
Step 5 Insert the RJ45 plug into the front plug connector until there is an audible click and
tighten the housing. Install the gasket and fasten the swivel nut.
Step 6 Remove the waterproof lid from the C O M 1 terminal and install WiNet-S.
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5 Electrical Connection User Manual
- - End
Step 2 Install the module. Slightly shake it by hand to determine whether it is installed firmly, as
shown below.
Step 3 Refer to the guide delivered with the module for the set-up.
- - End
The Meter (A2, B2) terminals are designed to connect to a single Smart Energy Meter
for the feed-in power function.
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User Manual 5 Electrical Connection
Step 3 Remove the seal and lead the cable through the cable gland.
Step 4 Remove the cable jacket and strip the wire insulation.
Step 5 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to
the cord end terminal. In case of single-strand copper wire, skip this step.
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5 Electrical Connection User Manual
Step 6 Plug the wires or terminals into the corresponding terminals as shown in the following
figure.
F i g u r e 5 - 5 A2, B2 connection
Step 7 Ensure that the wires are securely in place by slightly pulling them and insert the
terminal plug into the housing until there is an audible click.
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User Manual 5 Electrical Connection
- - End
Step 2 Insert the COM connector into C O M 2 terminal on the bottom of the inverter until there is
an audible click.
- - End
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5 Electrical Connection User Manual
The RS485 (A1, B1) connection can establish the communication between the inverter
and an external device, as well as the communication between two inverters in parallel.
In case of multiple inverters, all the inverters can be connected via RS485 cables in
daisy chain manner.
F i g u r e 5 - 6 Multi-inverter Connection
• The RS485 cable between two devices should be not longer than 10 m.
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User Manual 5 Electrical Connection
Step 3 Remove the seal and lead the cable through the cable gland.
Step 4 Remove the cable jacket and strip the wire insulation.
Step 5 (Optional) When using a multi-core multi-strand wire cable, connect the wire head to
the cord end terminal. In case of single-strand copper wire, skip this step.
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5 Electrical Connection User Manual
Step 6 Plug the wires or terminals into the corresponding terminals as shown in the following
figure.
F i g u r e 5 - 7 A1, B1 connection
Step 7 Ensure that the wires are securely in place by slightly pulling them and insert the
terminal plug into the housing until there is an audible click.
Step 8 F o r R S 4 8 5 d a i s y c h a i n : Crimp two wires A to a two-wire core end terminal and two
wires B to another terminal. Plug the terminals to A1 and B1 respectively.
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User Manual 5 Electrical Connection
- - End
Step 2 Insert the COM connector into C O M 2 terminal on the bottom of the inverter until there is
an audible click.
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5 Electrical Connection User Manual
- - End
5.10 DO Connection
The inverter is equipped with a DO relay for an earth fault alarm. The additional
equipment required is a light indicator and/or a buzzer that needs additional power
supply.
Once fault occurs, the relay trips and the circuit is connected. The external indicator gets
on. The relay remains triggered until the fault is removed.
• Max. voltage: 30 V
• Max. current: 1 A
Refer to section "5.8.1 Assembling the COM Connector" for detailed assembling
procedure. Plug the wires to N O and C O M terminals according the labels on the bottom
of the inverter.
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User Manual 5 Electrical Connection
Refer to section "5.9.3 Installing the COM Connector" to install the connector.
In Australia and New Zealand, the inverter supports the demand response modes as
specified in the standard AS/NZS 4777.
The following figure shows the wiring between the inverter and the external DRED.
Refer to section "5.8.1 Assembling the COM Connector" for detailed assembling
procedure. Plug the wires to R and C terminals according the labels on the bottom of
the inverter.
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5 Electrical Connection User Manual
Refer to section "5.9.3 Installing the COM Connector" to install the connector.
50
6 Commissioning
• All the installation sites are convenient for operation, maintenance and service.
• The selection of the AC circuit breaker is in accordance with this manual and all
applicable local standards.
• All unused terminals at the bottom of the inverter are properly sealed.
If all of the items mentioned above meet the requirements, proceed as follows to start
up the inverter for the first time.
Step 2 Turn on the AC circuit breaker (if applicable) between the inverter and the grid.
Step 3 Turn on the external DC switch (if applicable) between the inverter and the PV string.
Step 4 If the irradiation and grid conditions meet requirements, the inverter will operate
normally. Observe the LED indicator to ensure that the inverter operates normally. Refer
to "2.4 Indicator Definition" for details.
Step 5 Refer to the quick guide for WiNet-S for its indicator definition.
- - End
Step 1 Install the iSolarCloud App with latest version. Refer to "7.2 Installing the App".
Step 2 Register an account. Refer to "7.3 Account Registration". If you have got the account
and password from the distributor/installer or SUNGROW, skip this step.
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6 Commissioning User Manual
Step 3 Download the firmware package to the mobile device in advance. Refer to "7.10.5
Firmware Update". This is to avoid download failure due to poor on-site network signal.
- - End
Screenshots of creating a plant are for reference only. For details, refer to the actual
screen.
Step 1 Open the App, tap at the upper right corner and tap S e l e c t S e r v e r . Choose the
same server as when registering.
Step 2 Enter the account and password on the login screen and tap L o g i n to enter the App
home screen.
Step 3 If there is no plant, tap C r e a t e p o w e r p l a n t . If there are existing plants, tap the icon
at the upper right corner to enter the creating screen.
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Step 5 Scan the QR code on the communication device or manually enter the serial number of
the communication device. Tap N e x t after the QR code is identified or the serial number
entered is correct and then tap C O N F I R M . Your mobile device is thus connected to the
WiNet-S successfully.
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on WiNet-S blinks quickly when this mode is turned on. Return to the App and the
screen displays successful connection to the inverter WLAN. Tap N E X T .
The EasyConnect mode can be used only when the router is 2.4 GHz.
If the EasyConnect mode fails, refer to the WiNet-S quick guide for the
instructions of other modes.
Step 8 Connect the inverter to router network. Enter network name and password. Tap N E X T
and the screen display prompt information of successful connection to the router
network.
- - End
Step 1 If a latest equipment upgrade package is available, the following prompt window pops
up. Tap U P D A T E N O W to download the latest update package.
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F i g u r e 6 - 8 Upgrade Reminder
Step 2 After download, it would take around 15 minutes to update. After successful upgrade,
the screen will show the version numbers before and after the upgrade as well as the
upgrade time. Tap N E X T .
F i g u r e 6 - 9 Upgrading Inverter
Step 3 Tap C o u n t r y / R e g i o n and select the country where the inverter is installed at. The
supported countries and corresponding settings are as follows.
Poland("PL") Poland
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Step 4 When the country is set to Australia, additionally set the applicable network service
provider and then the grid type.
The image shown here is for reference only. Refer to the actual interface for the
supported network service providers.
• > 30 kVA three-phase
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Step 5 Initialize parameters according to local grid requirements, including grid type, reactive
power regulation mode, etc. The screen displays that the inverter is successfully
configured.
F i g u r e 6 - 1 0 Initializing Parameters
- - End
The inverter is successfully added to the plant and initialized. Refer to the guidance in
previous sections.
The distributor/installer who creates a plant for the end user needs to get the end user's
e-mail address. In configuring a plant, the e-mail address is required, and each e-mail
address can be registered only once.
Step 1 The App screen will display the added inverter. Tap N E X T to configure the plant.
Step 2 Fill in the plant information. The fields marked with * must be filled in.
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Step 3 ( O p t i o n a l ) Fill in the tariff information. The electricity price can be set to a specific value
or Time-of-Use tariff.
Step 4 Fill in the end user's e-mail address. The first time you fill in the end user's e-mail
address, the system will create an account for the end user and send an email to the
end user. The end user can activate the account via the email.
The Distributor/installer creates plants for the end user and can manage the
plants by default.
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F i g u r e 6 - 1 5 Configuration Completed
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Consult Sungrow service for the devices that support live data function.
- - End
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7 iSolarCloud App
The iSolarCloud App can establish communication connection to the inverter via the
WLAN, providing remote monitoring, data logging and near-end maintenance on the
inverter. Users can also view inverter information and set parameters through the App.
* To achieve direct login via WLAN, the wireless communication module developed and
manufactured by SUNGROW is required. The iSolarCloud App can also establish
communication connection to the inverter via Ethernet connection.
• Screenshots in this manual are based on the V2.1.6 App for Android
system, and the actual interfaces may differ.
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The account distinguishes two user groups, end user and distributor/installer.
• The end user can view plant information, create plants, set parameters, share plants,
etc.
• The distributor/installer can help the end user to create plants, manage, install, or
maintain plants, and manage users and organizations.
Step 3 Fill in the registration information, including server selection, email, verification code,
password and affirmance, country (region) and time zone. The distributor/installer has
the permission to fill in the company name and the code of upper level distributor/
installer.
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The code of upper level distributor/installer can be obtained from the upper
level distributor/installer. Only when your organization belongs to the upper
level distributor/installer organization, can you fill in the corresponding code.
- - End
7.4 Login
7.4.1 Requirements
• The mobile phone is within the coverage of the wireless network produced by the
communication module.
Step 2 Connect the mobile phone to the WLAN network named as "SG-xxxxxxxxxxx" (-
xxxxxxxxxxx is the serial number indicated on the side of the communication module).
Step 3 Open the App to enter the login screen. Tap L o c a l A C C E S S to enter the next screen.
Step 4 Select W L A N and select the device (SN), then enter the password and tap L O G I N .
The default account is "user" and the initial password is "pw1111" which
should be changed for the consideration of account security. Tap "More" at
the lower right corner on home page and choose "Change Password".
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Step 5 If the inverter is not initialized, navigate to the quick setting screen to initialize the
protection parameters. For details, please refer to " I n i t i a l S e t t i n g s " .
The "Country/Region" must be set to the country where the inverter is installed
at. Otherwise, the inverter may report errors.
Step 6 After finishing the settings, tap T U N R O N D E V I C E at the upper right corner and the
device will be initialized. The App will send start instructions and the device will start and
operate.
Step 7 After initialization settings, the App will return automatically to the home page.
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- - End
Tap C o u n t r y / R e g i o n and select the country where the inverter is installed. For countries
except Australia and Germany, the initialization is completed.
The actual initializing procedure may differ due to different countries. Please
follow the actual App guidance.
For some countries, you should initialize parameters according to local grid
requirements. For details, see 6.5 Initializing the Device.
The App provides parameter viewing and setting functions, as shown in the following
figure.
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7.7 Home
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F i g u r e 7 - 6 Home
If the inverter runs abnormally, the fault icon will appear on the upper left corner of
the screen. Users can tap the icon to view detailed fault information and corrective
measures.
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Item Description
PV information Shows voltage and current of every PV string.
Shows basic information such as running state, on-grid running
Inverter
time, negative voltage to grid, bus voltage, internal air
information
temperature, inverter efficiency, etc.
Shows total DC power, voltage and current of MPPT1 and
Input
MPPT2.
Shows daily/monthly/annual/total yield, total active/reactive/
Output apparent power, total power factor, grid frequency, phase
voltage and current.
Meter information Shows active power and phase active power of the meter.
7.9 Records
Tap R e c o r d s on the navigation bar to enter the screen showing event records, as
shown in the following figure.
F i g u r e 7 - 7 Records
Chart
Tap C h a r t to enter the screen showing daily power generation, as shown in the
following figure.
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F i g u r e 7 - 8 Chart
The App displays power generation records in a variety of forms, including daily power
generation graph, monthly power generation histogram, annual power generation
histogram and total power generation histogram.
Item Description
Daily Daily curve that indicates the real-time power.
Month Monthly curve that indicates daily yield and equivalent hours in a month.
Annual curve that indicates monthly yield and equivalent hours in a
Year
year.
A curve that indicates annual yield and equivalent hours since
Total
installation.
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Select one of the records in the list and click the record, to view the detailed fault info as
shown in following figure.
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User Manual 7 iSolarCloud App
F i g u r e 7 - 1 1 Event Record
7.10 More
Tap M o r e on the navigation bar to enter the corresponding screen, as shown in the
following figure.
F i g u r e 7 - 1 2 More
In addition to viewing the WLAN configuration and App software version, the M o r e
screen supports the following operations:
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F i g u r e 7 - 1 3 System Parameters
Boot/Shutdown
Tap B o o t / S h u t d o w n , on which boot/shutdown instruction can be sent to the inverter.
For Australia and New Zealand, when the DRM state is DRM0, the "Boot" option will be
prohibited.
Date/Time
The correct system time is very important. Wrong system time will directly affect the
data logging and power generation value. The clock is in 24-hour format.
F i g u r e 7 - 1 4 Running Time
PID Parameters
Tap S e t t i n g s → O p e r a t i o n P a r a m e t e r s → P I D P a r a m e t e r s to enter the corresponding
screen, on which you can set "Connecting Time" and "Reconnecting Time".
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F i g u r e 7 - 1 5 PID Setting
Parameter Description
Set enabling/disabling of the PID night recovery function. PID
PID Recovery night recovery functions between 22:00 pm and 5:00 am by
default.
If ISO impedance abnormality or PID function exception is
detected during running of the PID function, the inverter reports
Clear PID alarm
a PID false alarm and reminds the user to take corresponding
measures. After processing, clear the alarm via this parameter.
PID Scheme Apply negative or positive voltage.
For the selection of negative or positive voltage, please consult the supplier of
PV panels.
After the PID night recovery function is enabled, the fault indicator on the
inverter front panel turns green.
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"Off" Mode
The reactive power regulation function is disabled. The PF is fixed at +1.000.
"PF" Mode
The power factor (PF) is fixed and the reactive power is regulated by the parameter PF.
The PF ranges from 0.8 leading to 0.8 lagging.
"Qt" Mode
In the Qt mode, the reactive power can be regulated by the parameter Q-Var limits (in
%). The system rated reactive power is fixed, the system injects reactive power
according to the delivered reactive power ratio. The "Reactive Power Ratio" is set
through the App.
The setting range of the reactive power ratio is from -100 % to 100 %, corresponding to
the ranges of inductive and capacitive reactive power regulation respectively.
"Q(P)" Mode
The PF of the inverter output varies in response to the output power of the inverter.
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QP_P1 Output power at point P1 on the Q(P) mode curve 20.0 %–100.0
(in %) %
QP_P2 Output power at point P2 on the Q(P) mode curve 20.0 %–100.0
(in %) %
QP_P3 Output power at point P3 on the Q(P) mode curve 20.0 %–100.0
(in %) %
QP_K1 Power factor at point P1 on the Q(P) mode curve Curve A/C:
0.800 to 1.000
QP_K2 Power factor at point P2 on the Q(P) mode curve
Curve B: -0.600
QP_K3 Power factor at point P3 on the Q(P) mode curve
to 0.600
"Q(U)" Mode
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The reactive power output of the inverter varies in response to the grid voltage.
Hysteresis
Voltage hysteresis ratio on the Q(U) mode curve 0.0 %–5.0 %
Ratio
QU_
Active power for Q(U) function deactivation (in %) 1.0 %–20.0 %
ExitPower
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F i g u r e 7 - 2 0 Communication Parameters
Step 2 Open the App, tap at the upper right corner and select F i r m w a r e D o w n l o a d .
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F i g u r e 7 - 2 1 Firmware Download
Step 3 Select the firmware from the file list and download. Tap D o w n l o a d e d to view
successfully downloaded firmware package.
Step 4 Login the App via local access mode. Refer to "7.4.2 Login Procedure".
Step 5 Tab M o r e on the App home screen and then tab F i r m w a r e u p g r a d e . Select the
desired upgrade package to upgrade the firmware.
F i g u r e 7 - 2 3 Updating Firmware
- - End
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8 System Decommissioning
For maintenance or other service work, the inverter must be switched off.
Proceed as follows to disconnect the inverter from the AC and DC power sources.
Lethal voltages or damage to the inverter will follow if otherwise.
Step 1 Disconnect the external AC circuit breaker and secure it against reconnection.
Step 2 Rotate the DC switch to the "OFF" position for disconnecting all of the PV string inputs.
Step 3 Wait about 10 minutes until the capacitors inside the inverter completely discharge.
Step 5 Insert a MC4 wrench into the notch and press the wrench with an appropriate force to
remove the DC connector.
Step 7 Lay the tool in the location of snap and press the tool down to remove the AC connector.
Ensure that the AC wiring terminals are voltage-free via a multimeter, and remove the
AC wires and communication wires.
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User Manual 8 System Decommissioning
- - End
Step 1 Refer to "5 Electrical Connection" for the inverter disconnection of all cables in reverse
steps.
Step 2 Dismantle the inverter referring to "4 Mechanical Mounting" in reverse steps.
Step 4 If the inverter will be reinstalled in the future, please refer to "3.2 Inverter Storage" for a
proper conservation.
- - End
Some parts and devices of the inverter, such as the capacitors, may cause
environmental pollution.
Do not dispose of the product together with household waste but in accordance
with the disposal regulations for electronic waste applicable at the installation
site.
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9 Troubleshooting and Maintenance
9.1 Troubleshooting
When an alarm occurs, the alarm information can be viewed through the App.
Alarm ID and corrective measures are as follows:
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9 Troubleshooting and Maintenance User Manual
9.2 Maintenance
9.2.1 Maintenance Notices
The DC switch can be secured with a lock in the OFF position or a certain angle beyond
the OFF position.
• Always keep in mind that the inverter is powered by dual sources: PV strings
and utility grid.
• Disconnect the AC circuit breaker and then set the DC load-break switch of
the inverter to OFF;
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User Manual 9 Troubleshooting and Maintenance
Restart the inverter only after removing the fault that impairs safety
performance.
As the inverter contains no component parts that can be maintained, never
arbitrarily replace any internal components.
For any maintenance need, please contact SUNGROW. Otherwise, SUNGROW
shall not be held liable for any damage caused.
If the inverter has an external fan, when the fan fails to work normally, the inverter
cannot be effectively cooled, which will affect the efficiency of the inverter or cause
derated operation. Therefore, keep the fan clean and replace the damaged fan in time.
Step 2 Refer to "5 Electrical Connection" and disconnect all the cable connections in reverse
steps.
Step 3 Refer to "4 Mechanical Mounting" and dismantle the inverter in reverse steps.
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9 Troubleshooting and Maintenance User Manual
Step 5 Lift the fan bracket upwards, press down the protrusion on the fan power plug
connector and pull it outwards, and remove the fan bracket.
Step 6 Unscrew the screws on the dust covers and remove the dust covers.
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User Manual 9 Troubleshooting and Maintenance
Step 7 Use a soft brush or vacuum cleaner to clean the fan. If you need to replace the fan, use
a screwdriver to unscrew the screw at the fan bracket and remove the fan.
Step 8 Install the dust covers and then the fan bracket to the inverter. Restart the inverter.
- - End
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10 Appendix
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10 Appendix User Manual
* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.
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User Manual 10 Appendix
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10 Appendix User Manual
* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.
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* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.
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* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.
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10 Appendix User Manual
* The inverter enters standby state when the input voltage ranges between 1,000 V and
1,100 V. If the maximum DC voltage in the system can exceed 1,000 V, the MC4
connectors included in the scope of delivery must not be used. In this case MC4-Evo2
connectors must be used.
When product faults occur during the warranty period, SUNGROW will provide free
service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice
and date. In addition, the trademark on the product shall be undamaged and legible.
Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
Conditions
• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:
• The free warranty period for the whole machine/components has expired.
• The installation and use range are beyond stipulations of relevant international
standards.
For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.
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Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:
• Fault code/name
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10 Appendix User Manual
Malaysia Philippines
Sungrow SEA Sungrow Power Supply Co., Ltd
Selangor Darul Ehsan Mandaluyong City
+60 19 897 3360 +63 9173022769
[email protected] [email protected]
Thailand Spain
Sungrow Thailand Co., Ltd. Sungrow Ibérica S.A.U.
Bangkok Mutilva
+66 891246053 +34 948 05 22 04
[email protected] [email protected]
Romania Turkey
Service Partner - Elerex Sungrow Deutschland GmbH Turkey
+40 241762250 Istanbul
[email protected] +90 216 663 61 80
[email protected]
UK U.S.A, Mexico
Sungrow Power UK Ltd. Sungrow USA Corporation
Milton Keynes Phoenix
+44 (0) 01908 414127 +1 833 747 6937
[email protected] [email protected]
Vietnam Belgium, Netherlands and
Sungrow Vietnam Luxembourg (Benelus)
[email protected] [email protected]
Poland
+48 221530484 -
[email protected]
102
Sungrow Power Supply Co., Ltd.
Add: No.1699 Xiyou Rd.,New & High Technology Industrial Development Zone, 230088,Hefei, P. R. China.
Web: www.sungrowpower.com