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SAP SuccessFactors)
SAP SuccessFactors Employee Central
Technical and Functional Specifications
CUSTOMER
ET run simpieSAP SuccessFactors )
TABLE OF CONTENTS
KEY FEATURES AND FUNCTIONALITIES
HR TRANSACTIONS INCLUDING CHANGES AND TRANSFERS
NEW HIRES AND ONBOARDING.
CONTINGENT WORKFORCE MANAGEMENT.
POSITION MANAGEMENT,
GLOBAL BENEFITS
APPRENTICE MANAGEMENT.
TIME OFF.
REPORTING, COMPLIANCE AND AUDITING..
INFOPORTER MIGRATION TOOL.
INTEGRATION & EXTENSIBILITY. 10
MOBILE 4
‘TRADEMARK INFORMATION.
DISCLAIMER, 12
‘www.sap.com/eontactsapThis specifications document describes key features and functionalities of SAP
SuccessFactors Employee Central, as of the Q4 2020 Release.
KEY FEATURES AND FUNCTIONALITIES
* HR Transactions including Changes and Transfers
New Hires and Onboarding
Contingent Workforce Management
Position Management
Global Benefits
Apprentice Management
Time Off
Reporting, Compliance and Auditing
Infoporter Migration Too!
Integration & Extensibility
Mobile
HR TRANSACTIONS INCLUDING CHANGES AND TRANSFERS
Effective-Dated Transactions Process future-dated and for retroactive HR transactions, report
Using effective datos and prodefinad periods in time, and provide
cffective-dated transactions with full history for employee records
and valid table values.
Sell-Service Users can access and update information for which they have
permissions. They can update personal data, update bank
information, and access pre-integrated payroll and benefits portals.
Managers can initiate and execute many types of changes for
anyone on their team: promotion, relocation, termination, bonus,
salary change, and so on,
Workflow Automation ‘Automate workflows and track transactions through the lifecycle
from initiation to execution, including triggering, routing, and
historical tracking. You can create and manage as many levels of
approvals as needed for selected transactions. You can set
permissions to allow for automated or manual delegation of
‘workflows and have stalled workflows escalated, Workflows can
be sorted, fitered, and mass approvals are supported.
Basic Organizational Chart HR professionals, managers and employees can use a basic org
chat to understand reporting relationships. You can find people in
your organization and discover more about them using the
‘employee quickcard. You can also view information about a
person's alternate managers, either direct or maix.
In addition, the position organization chart provides a graphical
representation of positions in your organization, who occupies
them, and how they relate to other positions, whether those are
higher-level positions, lower-level positions, or peer positions. You
can also create positions and postion requisitions there.Company Structure Overview
Customer can visualize one or more ofits organizational structures
(business unit, division, department, cost center, and so on) and
their relationships to one another.
Alerts & Notifications
Set up To-Do alerts and email notifications to be sent when a
Certain period approaches its end to remind the user to take action.
For example, you can define that the HR Admin is notified 10 days
before an employee's contract ends.
Mass Changes
Change job information andlor job relationships for any user
defined selection of employees to efficiently execute organizational
changes of manager reassignments affecting large numbers of
‘employees. You can also sel this to cascade down to existing
employees,
‘Track Employee Status
Track whether employees are active, on leave, or terminated
‘Track Employee Transfer Information
‘Track employee transfer information, including reason for transfer,
transfer date, transfer to and from departments, transfer from one
company to anather, and transfer supervisor.
Track Specific Change or Transfer Dates
For each employee, track dates of hire, rehire, seniority, adjusted
service, anniversary, effectiveness of union code, transfer,
termination, retirement, and promotion,
Leave of Absence
Track dates and information pertaining to employee leave of
absence and return
Global Expatriate Assignments
‘Support assignment to foreign countries. Includes the ability to
have different employee assignments for the same employee in
‘multiple countries. Employees on a global assignment can be
converted from a temporary to a permanent assignment and
regular employment
Mutiple Employment
Employee Central supports concurrently employed employees.
This means that employees with one main employment can have
‘one or more secondary employments in addition in the same
company, All employments point to the same person and they can
start and end independently of each other.
Promotions and Demotions
Track & maintain data pertaining to promotions & emotions,
including grade change, ttle change, transfer, responsibilly
change, cost center change, and step progression,
Document Management
Employee Central supports the upload of document attachments
directly to the screen where its required. This is important since
‘most countries require attachments of certain documents, for
‘example, work permit birth certificate, work contract, tax ID, and so
Data Retention Management
Data Retention Management tools enable you to purge inactive
Users from your system, For occasions where employees don't
appear on their he date (no shows), you can use this tool to
delete those employees completely from the system. You can alsoUse this tool in test systoms to clean up the system from unwanted
test dala. The deletion relies on an approval process that
implements a four-eye-princpl.
Terminations
Initiate termination in the system, and track al relevant data,
including termination dates (termination effective date, last day
worked, pay through date, next pay date, etc.) termination reasons,
rehire eligbilty stalus, severance, and customizable term
checklists,
NEW HIRES AND ONBOARDING
Recruiting Integration
ull new hire information directly from SAP
SuccessFactors Recruiting Management, removing the
need to re-enter data between employment stages.
Onboarding
Process new hires, including connecting new hires with
the right people and relevant information, required forms.
and task management.
Basic Worker Information
Track work demographics such as: postion/jb info,
supervisorimanager, function, location, business unit and
division, department, work locationimailstop, legal ent,
cost center! general iedger code, gender,
nationaltylethncity (where legally permitied) marital
status, date of bith, National ID number, Social Security
umber, allowances, emergency contacis, province, and
Employee Type
Capture and update employee type: regular, full-time,
part-time, contractor, consultant, contingent, co-op or
student hit
Immigration and Citizenship Information
Capture information lke visa/green card expiration dates,
nationalities, passport number/place of issue and
languages spoken,
Capture & Validate SSN or Other Unique Identifier
(SIN)
Capture and validate social security numbers (SSN) or
‘other unique identifier to help ensure that there are no
duplicates,
Country-specific Information
For those countries supported by Employee Central
country-specific information 'sinclided forall employees.
CONTINGENT WORKFORCE MANAGE!
MENT
Inclusion and Visiiity
Allows separate configuration of external workers.Provides Ul Wizard for adding external worker. Allows
Visualization in OrgChart and Search,
Provides notification services for external workers and
workflow.
Allows external workers access to Employee Central and
then to SAP SuccessFactors Learning and SAP Jam
using Single Sign-On (SSO) access.
Integration ‘Supports integration of master and transactional data with
SAP Fieldglass,
Prepackaged integration with SAP S/4HANA available.
Optimization Provides standard advanced report
‘Supports integration with operational headcount planning,
POSITION MANAGEMENT
Position-Driven Succession Management
Succession Management’, f used by the Customer, offers
lifferent options for planning successors for employees. If
you want to plan successors based on positions, then
Succession allows the use of the same position abject and
hierarchy as Employee Central
Position-Driven Recruiting
Customers using Recruting Management** may integrate
and then create @ requisition from the Position in the
Position OrgChart, Customers can use the Rules Engine
to derive the job requisition template to be used for the
‘new requisition and furthermore to define field mapping
between the position and the new requistion. Details of
the requisition can then be viewed in position side panel
in V12 Position Org Chart. Candidates are automatically
assigned from the requisilion in ‘Pending Hires" to the
position linked to that requisition,
Create Positions, Store and Sync Related
Information to Employee Jeb Information
By using the Rule Engine, itis possible to define defaut
values for positions to be created. Maintain position data
to be stored and define the fields to be synchronized via
business rules to incumbents (for example, job ttle, job
classification, cost center account, department, division,
business units and so on).
Maintain Postion Hierarchy
Maintain a position-based organizational structure
visualized in Position OrgChart. Set supervisor
automaticaly based on position hierarchy, it this isthe
leading one as recommended. Abilty to synchronize
position matrix relationships with the employee's job
relations when assigning an employee to a position or
changingladding matrix relationship on the postion.
Position Vacancy Tracking
‘Track and maintain open positions and vacancies easily in
the position-based organizational structure.Positions to be hired
Abily to specify that the To Be Hired status is
‘automatically updated forthe position whenever an
employee is assigned to the postion or unassigned from
the position, Option to specify that the position To Be
Hired status is automatically Set or reset ifthe position
‘Target FTE or employee's FTE is changed.
+ * Please note: Succession Management is sold separately as part of the SAP
SuccessFactors Succession and Career Development product.
+ ** Please note: Recruiting Management is sold separately as part of the SAP
SuccessFactors Recruiting Management product.
GLOBAL BENEFITS
Supported Beneft Types
Managers and employees can enroll and manage
reimbursements/claims/insurance plans, determine
deductibles for a variety of benefit types globally, Benefit
types supported are: allowances, insurance plans,
Pensionsiretirementisaving plans, and reimbursements.
Benefit Eligiilty Rules
Benefit eligibility rules can be defined for employees
based on their ob, personal information parameters, or
‘dependent data and can also be based on other plans
they are enrolled in,
Integration with 3rd Party Providers
There are a few choices to support the Customer in
building integrations to 3rd party providers (subject to
applicable license terms)
‘+ HCI standard integration templates
‘+ SAP Integration Center
‘+ Flat file exports using ODS reports
Reporting
Customers can generate standard ODS reports, pension
enrollments, reimbursement costs, claims history,
insurance ervollments, and cost analysis. Run them on
the fly or on any predefined schedule and generate them
in local languages, as available.
Notifications
Customers can send email notifications after enrollment
identifying the plan enrolled in, effective date, nominee
detail, and a link for futher pian information
Workflows
‘Automate workflows to support auto enroliment using jobs
and eligibility rules.
Enrollment Selt Service
Employees can use a self-service to support enrollment,
as well as edits during enrollment period including
‘deduction allocation from different accounts, There is also
an auto enrollments feature in insurance plans. The open
enrollment process in the U.S. is supported,Integration to SAP and Employee Central
Integrated to Employee Central deductions and payments.
Integrated to Employee Central Payroll and SAP ERP
Payroll (Infolype 0014 and Infotype 0018).
Carrier Integration
‘The ED! 834 fle template is available to support carrier
integration using the EC Integration Center
Calculations
The system calculates premiums and salary deductions
including rounding for the benefits chosen.
Country-Specific Benefits
Benefit types required for various countries can be
configured using the Global Benefits framework
Configuration of some of the country-specific benefits are
Provided in the implementation guide.
US Benefit Types Supported
Employee Central supports the following US benefit types:
‘+ Medical (HDHP, CDHP), Dental, Vision
Insurance
‘+ Life Insurance— Basic, Supplemental, Spouse,
Dependent Life
+ HSA, FSA, 401K
= AD&D, LTD and STD
APPRENTICE MANAGEMENT
Efficiont Planning
Efficiently plan and manage apprenticeships. You can
maintain school periods, plan internal training events and
distribute apprentices to the required departments for on-
the-job training,
Share Apprentice Plans
Apprentice Management serves the needs of the
‘apprentices, the supervisors in the various departments,
and the apprentice supervisors, as they all have access to
the apprentice schedules.
TIME OFF
Holiday Calendar and Work Schedules
Ability to define the days and times employees will work.
‘Absence Management
Allows employees to request different types of absences
by using their mobile device or desktop. Ability to define
lime types for absences such as vacation and sick leave,
but also for long-term absences such as maternity eave,
which might cause an employee status change. Ablity to
implement validation rules to carry out specific checks
while absence requests are being entered by the
‘employee. Custom fields can be configured if addtionalinformation should be entered as part of an absence
request.
Time Accounts
Abily to track absences against balances on time
accounts. Create new entillements of reqular accruals
based on rules for time accounts and make them
available to employees. Ability to define period end
processing rules to clase time accounts and carry over
balances. Enables HR Administrators to view employee
time account balances to make changes or request
absences on behalf of others.
Workflows
Ability to use notifications to inform an employee if
‘somgone has entered an absence request on their behalf
Alerts can be configured to inform managers or HR
professionals about an employee leaving or returning from
leave.
Reporting
Enables standard reports to gain information on employee
absences or time account balances,
REPORTING, COMPLIANCE AND AUDI
ITING
Standard Reports
Allows to generate any number of standard reports (for
‘example, data audlt, out-of-the-box HR reports, turnover
reports, executive dashboards, and so on). The Customer
may run them on the fly or on a predefined schedule, and
‘generate them in local languages, if generally availabe.
Online Report Designer
Allfslds in SAP SuccessFactors Employee Central can
be reported on. Customer mays use the online report
designer to build customized reports,
Shareable Reports
Ability to publish reports to any number of constituents
based on security access rights.
‘As-of-Date Reporting
‘Allows customers to run reports based on data beginning
‘on a specified date
Date Range Reporting
‘Allows customers to run reports based on data within a
‘specified date range,
‘Audit Reports
‘Allows customers to run various audit reports including,
audits of inactive Users, audits of unauthorized User
attempts, and security reports of Users’ capabilties by
function
‘Audit Compliance
Includes auait tracking and reporting to support audit
standards, Sarbanes-Oxley compliance, and compliance
with other goverment regulations.Audit Tails Ability to view audit trails of current changes being made
in @ comprehensive report, including when data is
Updated as a result of interfacelintegration with another
application,
Compliance ‘Supports statutory and regulatory compliance through
localization by delivering generally available country-
specific functionality
Report Center
‘The Report Center helps to simplty the creation,
management, and execution of reports within the SAP
SuccessFactors HCM suite.
INFOPORTER MIGRATION TOOL
Infoporter Migration Tool
Allows to move existing SAP on Premise ERP solution to
the new cloud-based Employee Central HCM solution
using the Infoporter Migration Tool
Customers can use the Infoporter tool to migrate core HR
data from an on-premise SAP ERP HCM system to SAP
SuccessFactors Employee Central. Once configured,
Customers will be able to migrate both employee master
data and organizational data from SAP ERP HCM to SAP
SuccessFactors Employee Central. Customers can
choose to run a one-time data replication or just run a
replication of the delta of employee data and
‘organizational data.
Organizational data includes information about
‘organizational units, jobs, positions, and relationships
between these objects. After Customers have performed
the data migration using the too,
use the “ull Cloud”, "core hybria*
integration scenario,
INTEGRATION & EXTENSIBILITY
Payroll Integrations
SAP develops, supports, and maintains prebult, configurable end-to-end
integration processes for SAP SuccessFactors Employee Central Payroll
‘These integrations are point-to-point and require no additional middleware.
Some effort may be required to tailor the processes of a specific Customer.
See implementation handbooks for detailed scope descristion: hp!
help sap.com/hr_ecpayrall
Prepackaged SAP ERP Integrations
SAP develops, supports, and maintains prebult, configurable end-to-end
integration processes for SAP ERP HCM and SAP ERP FIN, These
integrations comprise add-ons for SAP ERP and middleware content for
‘SAP Cloud Platform Integration and Dell Boomi (operate by SAP). Some
10effort may be required to tallor the processes of a specific customer, See
implementation handbooks for detailed scope description: hp:
help.sap.com/hr_ecintegration
Prepackaged Templates
Provides template connectors for 3rd party benefts, time, payroll, finance,
and travel, applications. Encapsulates HR-XML standards and best
Practice knowledge of integration patterns in each of these categories.
Helps expecite implementation. Prepackaged template integrations have
to be maintained by the customer.
APIs
Ally to use APIs to build custom integrations on SAP Cloud Platform
Integration technology and custom extensions on SAP HANA Cloud
Platform, subject to the applicable Supplemental Terms and Conditions
available at hitpsi/iwww.sap.comlabouv/agreements/cioud-
services.himltag=language:english&search=Supplement8sort=latest_asc,
Custom integrations and extensions have to be maintained by the
Customer,
Metadata Framework
‘Allows customers to create custom objects and functionalty in SAP
SuccessFactors Employee Central as required. Abilty to define objects,
Fields, behavior, and the look and feel of the application through a web-
based user interface, without coding. Enables to create business rules to
implement custom logic.
Extension Center
‘The Extension Center allows customers to create and manage extensions
to the system. An extension is a custom application, which is configured to
process employee-centric business needs. For example, an Admin can
Create applications to manage different HR programs, such as company
car requests, employee wellness programs, tution reimbursement request,
Pension plan programs, and so on.
Rules Engine “The Rules Engine is based on the Metadata Framework (MDF) and is a
tool that allows customers to create customer-specific rules. Customers
can configure business rules that cover legal regulations, company
polices, or other requirements. These rules are then executed by the
system based on the citeria given in the rule configuration
MOBILE
Employee Self Service (ESS)
‘Allows each user the control to update personal
information and public profle after accepting applicable
‘mobile terms and conditions.
‘Android does not support the editing of the v12 Profile.
Manager Self Service (MSS)
Tools to empower managers to make changes to thelr
employees’ job information, initiate work flows, and
reward their teams with bonuses.
Requires People Profile v3 (PP3).
‘Supports iPhone and Android. iPad is not yet supported
"ee
Time Off Allows to request time off for vacation and other time off
Pay Statements Abily to view current and past pay slips.
108 only,
TRADEMARK INFORMATION
* Dell Boomi® is a trademark of Dell, Inc.
* i0S®, iPhone® and iPad? are registered trademarks of Apple, Inc.
‘+ Android® is a registered trademark of Google, Inc.
DISCLAIMER
SAP retains the right to change, at any time in its sole discretion, the Cloud Service as set
forth in the Agreement between SAP and Customer.