Republic of the Philippines

Region I
Department of Education
Schools Division of Ilocos Norte
LUZONG NATIONAL HIGH SCHOOL
Pagudpud

SUMMATIVE TEST IN ORAL COMMUNICATION- GRADE 11

MODULES 1&2
(QUARTER 1: WEEKS 1&2)

Direction: Choose the letter of the best answer. Write your answer BEFORE THE ITEM
NUMBER.
1. It is the idea being transmitted by the sender to the receiver. It includes three aspects —
content, structure, and style.
A. channel B. feedback C. message D. sender
2. It is the response or reaction given by the receiver to the sender of the message.
A. feedback B. message C. receiver D. sender
3. It is a situation where a communication takes place.
A. Both sender and receiver need to exchange messages.
B. The receiver interprets the message.
C. The sender recognizes the communication style of the other.
D. The sender translates the message into a perceivable form.
4. It is the exchange of thoughts, messages, or information through speech, signal, writing,
or behavior.
A. channel B. communication C. language D. message
5. This is the group of basic elements of communication.
1. source 2. destination 3. medium 4. language

A. 1234 B. 123 only C. 2 and 3 only D. 1 and 2 only

6. It is characterized by being a “selective” listener.
A. Tom asks questions to seek greater understanding.
B. Rina changes the subject from time to time.
C. Jay displays an blank look.
D. Ana gives feedback to acknowledge the speaker’s emotion.
7. The most effective form of communication is always through words.
A. Yes, because through words we are allowed to explain ourselves.
B. Yes, because there are always words to express what we want to say.
C. No, because words can be abused by people and can cause hurt or confusion.
D. No, because words can inhibit people from saying/declaring the truth.
8. It is defined as any communication that uses spoken or written words to convey a
message.
A. non-verbal communication B. oral Communication C. verbal Communication D.
written Communication
9. It is a type of communication that does NOT use words in expressing a message.
A. non-verbal communication B. oral Communication C. verbal Communication D.
written Communication
10. It is the nature of communication.
1. Communication is a process.
2. Communication occurs between two or more people.
3. Communication can be expressed through words or actions.
4. Communication portrays sympathy.

A. 1234 B. 123 only C. 2 and 3 only D. 1 and 2 only

11. Which model shows a one-way communication where the source of information does
not know whether the message is understood or not?
A. Interactive C. Transactional model
B. Linear D. A and B
12. Which of the following is an example of a one-way communication?
A. A church leader giving a homily to a crowd of people
B. A teacher encouraging students to give their thoughts on a relevant issue
C. Classmates talking about how to accomplish their assignments
D. ALL of the above
13. Which model of communication shows the interchange of ideas among different
individuals and shows progress in the process?
A. Interactive C. Transactional
B. Linear D. NONE of the above
14. Angie works for a fast food company as a cashier. A customer comes in to order
sandwich and drinks. What model of communication is described in the given situation?
A. Conversational approach C. Linear
B. Interactive D. Transactional model
15. Which of the following elements affects the flow of any communication process?
A. barrier B. channel C. feedback D. source
16. Which element is NOT found in Shannon-Weaver model?
A. barrier B. channel C. feedback D. receiver
17. You and your neighbors would like to initiate a project for the benefit of the elderly in
your community. The chairman presented his proposal and ignored his constituents’
suggestions. What model of communication is presented here?
A. Berlo’s Model C. Shannon-Weaver Model
B. Schramm Model D. Transactional Model
18. In the above situation, what element of communication is missing?
A. barrier B. context C. feedback D. receiver
19. When is a communication considered failed?
A. A negative feedback was given by the recipient of the message.
B. Both sender and receiver stopped the conversation process.
C. The persons involved fixed the problem that provoked in the process.
D. The recipient did not decode the meaning of the message sent.
20. Which of the following is NOT a purpose of communication?
A. It creates blunder that worsens an existing issue or concern.
B. It fosters good relationship among people.
C. It gears towards the solution to a problem.
D. It gives an overview of a national issue for public understanding.
21. Which of the following is an example of an interactive communication?
A. A jeepney barker persuades the commuters to Pacita Complex.
B. A social media influencer gets million views from her debut video.
C. A TV anchor interviews lawmakers over the MECQ in the metro.
D. A vendor starts a small talk with his customer and the latter gives in to it.
22. A friend’s Facebook status caught your attention. It is intended for you. It is personally
attacking you. To put the purpose of communication into context, what is the best thing you
should do?
A. Immediately comment on his/her status with provocative words
B. Inform him/her that you are going to sue him/her in court
C. Talk to the concerned person privately to settle the conflict
D. Tell the public about his/her dishonest way of life
23. Which communication model is dynamic where the process does not stop after one has
given a feedback and which continues to progress as topics and persons involved may
change overtime, too?
A. Interactive B. Linear C. Transactional D. A and C
24. On your way home, you dropped by a convenient store. Queuing to pay for some
essentials, you heard a customer arguing with the cashier. The customer talked on top of his
voice complaining for something you could not clearly hear. The buyer next to him
interrupted the one complaining. The others in the line could not help but gave their own
sides of the story. Finally, the manager came in. What model of communication is presented
in the entire scenario?
A. Interactive B. Linear C. Occasional D. Transactional
25. From the given situation above, what should the manager do?
A. Arrogantly confront the customer for being tough.
B. Publicly reprimand the cashier to show that the customer is always right
C. Tell the other customers to stop gossiping.
D. Respectfully pull out the customer and look for a win-win solution to the problem.
Godbless!

Prepared by:

ABBEGAIL PEARL A. DOMINGO

SHS Teacher II
Checked and verified by:

THELMA R. SACSAC
Master Teacher II
Approved:

GLADYS A. ACOBA, EdD

School Principal IV