Reinstalling the Spire

CX260 Software
Overview ..........................................................................................62

Backing Up and Restoring the Spire CX260 .......................................64

Adding the Spire CX260 to a Domain ...............................................74

Reinstalling the Spire CX260 Software ..............................................75

Note:
Some procedures in this chapter are the responsibility of the customer
or a Xerox ONSA. These procedures are included for CSE reference and
information only. For clarity, these procedures are highlighted in blue.
The CSE should refer these activities to the customer or offer to request
support from an ONSA.
62 Chapter 3 – Reinstalling the Spire CX260 Software

3.1 Overview
This chapter describes when and how to:
• Back up and restore the entire operating system and Spire CX260
software (Last Image configuration), including the current job list
database
• Reinstall the software configuration on your Spire CX260.

3.1.1 When to Back Up and Restore

Back up the Spire CX260 software:
• On a regular basis—for example, weekly—so that you always have a
working copy of your software to be able to restore your system, if
necessary.
• When you want to revert back to a specific configuration.
Tip: Save a copy of the backup, either on the network or on an external device,
to prevent loss of data in case your system disk becomes corrupted.

Restore the system when:

• The operating system fails.
• The performance of the operating system is low.
• The system exhibits unpredictable behavior—for example, if error
messages suddenly appear or if the GUI freezes occasionally.
The Spire CX260 provides two restore methods:
• Restore Last Image configuration (partition C)—Norton Ghost
restores the Last Image configuration file from partition E.
Note: Restoring the Last Image configuration may not include the most
recent job list database.

• Restore Factory Default configuration—restores partitions C and D

from the Factory Default file on partition E.
Note: Restoring the Factory Default configuration does not include the job
list database.
 63

You can back up and restore the Spire CX260 system partition and the job
list database at any time.

3.1.2 Preloaded Software

The Spire CX260 is delivered to the customer site preloaded with the
following items:
• Microsoft Windows XP Professional operating system with SP2
• Internet Explorer® 6.0 browser
• Nero Express DVD-burning software
• Spire CX260 software
• Adobe Acrobat 7.0 software
• Configured network parameters (host name, IP address, network
services and protocols)
• Backup of Factory Default configuration for partitions C and D

3.1.3 Disk Configuration

The following table outlines the Spire CX260 disk configuration.
Table 2: Spire CX260 disk configuration:

Disk 0 C: (10 GB) D: (~50 GB) E: (16 GB) Boot partition:

Windows XP Spool files Backup (31 MB)
Professional software Shared files
• Factory Default— Used during system
Output directory files backup
Spire CX260 software read-only file
Job list backup folder
(FD.GHO)
(FDxxx.GHS)
• Last Image
(LI.GHO)
(LIxxx.GHS)
Disk 1 Image disk
Disk 2 Image disk
64 Chapter 3 – Reinstalling the Spire CX260 Software

3.2 Backing Up and Restoring the Spire CX260

Attention:
• To ensure a successful backup, there must be at least 1 GB of disk space
available in partition C.
• Before performing the backup procedure, make sure that your computer’s
configuration is the one that you want to use when restoring the system.

When you back up the Spire CX260 system partition (partition C), all the
operating system files are copied to partition E (LI.GHO and LIxxx.GHO).
The backup and restore procedures do not require Windows XP
Professional activation, and are not related to the system reinstallation.

To back up the Spire CX260:

1. Back up system partition C (Last Image configuration).
For instructions, see Backing Up the Spire CX260 Last Image
Configuration on page 55.
2. Back up the job list database.
For instructions, see Backing Up the Job List Database on page 65.
3. Move the backups to an external device or to a network.
• Select Start > Run, type E: and click OK. Copy only the files
located on E:LI.GHO and E:LIxxx.GHO (Last Image configurations)

To restore the Spire CX260:

1. Restore system partition C (Last Image configuration).
See Verifying the Current Recovery Type on page 67.
• Restore the Last Image configuration.
For instructions, see Restoring the Last Image Configuration on
page 68.
2. Restore the job list database.
For instructions, see Restoring the Job List Database on page 72.
 65

3.2.1 Backing Up the Job List Database

Note: To back up the job list database on the CX260 basic configuration, you
must be connected to the Spire CX260 via the Remote Desktop Connection. See
Connecting to the Spire CX260 on page 35.

When you back up the Spire CX260 Last Image configuration (see Backing
Up the Spire CX260 Last Image Configuration on page 55), your job list
database is also backed up.
If, at some later date, you restore the configuration, the original job list
database will be restored, thus replacing your current job list database.
Therefore, it’s important to always have a current backup of your job list
database.

To back up the job list database:

1. Exit the Spire CX260 software and wait for the Spire icon to disappear
from the desktop taskbar.

Taskbar with Spire icon Taskbar without Spire icon

2. On the Windows desktop, double-click My Computer, and locate

D:\Backup\Scripts.

3. In the D:\Backup\Scripts folder, double-click Backup_Joblist.bat.

When the backup is complete, the following message appears.

66 Chapter 3 – Reinstalling the Spire CX260 Software

4. Press any key to continue.

5. Make sure that the folders created in D:\Backup have the latest
modification date.
The backup comprises a group of folders that are created the first time
that you back up the job list database.

3.2.2 Restoring the Spire CX260

Note: Before performing the restore procedure—if the job list database was not
backed up or cannot be restored, you must format the image disk. See
Formatting the Image Disk on page 144.

Performing the restore procedure requires a previous backup. Before

restoring the Spire CX260 system partition, it is recommended that you
back up any current important jobs, using the procedure described in
Backing Up the Job List Database on page 65.
 67

Verifying the Current Recovery Type

The Spire CX260 includes two options for restoring the system:
• Restoring the Last Image configuration
• Restoring the Factory Default configuration
Before performing the recovery procedure, the system must be in the
configuration mode that you want to recover.
Note: The default Spire CX260 backup configuration is the Last Image
configuration.

To verify the current recovery type:

1. Using the tip of a pen or similar object, push the RCVR button on the
front of the Spire CX260.
2. From your Windows-based computer, Macintosh computer, or
portable workstation, connect to the Spire CX260 via the RDC utility.
See Connecting to the Spire CX260 on page 35.
Note: This step is required only on the CX260 Basic configuration.
68 Chapter 3 – Reinstalling the Spire CX260 Software

3. On the desktop, select Start > CX260 > CX260 Tools > System Backup
and Restore > Show current recovery type.

4. When the following window appears, click OK.

Note: If the current recovery type is Factory Default, the message Current
Recovery type is Factory Default appears.

5. To exit recovery mode without initiating the recovery process, push

the RCVR button again.
LED 7 turns off.

Restoring the Last Image Configuration

When you restore the Last Image configuration, the job list database from
that backup will also be restored. The current job list database will be
replaced with the old job list that was saved while backing up Last Image
configuration.
To restore the Last Image configuration, the operating system must be in
Last Image mode. See Verifying the Current Recovery Type on page 67.
1. Exit the Spire CX260 software and wait for the Spire icon to disappear
from the desktop taskbar.

Taskbar with Spire icon Taskbar without Spire icon

 69

2. Using the tip of a pen or similar object, push the RCVR button on the
front of the Spire CX260.
Important: If you only want to verify the current recovery type, but do not
want to initiate the recovery process, see Verifying the Current Recovery
Type on page 67.

3. For the Basic configuration, from your Windows-based computer,

Macintosh computer, or portable workstation, connect to the Spire
CX260 via the RDC utility. See Connecting to the Spire CX260 on
page 35.
4. When the RCVR LED (7) on the Spire CX260 illuminates steady
orange, on the desktop, go to Start > CX260 > CX260 Tools > System
Backup and Restore > Set Last Image recovery.

5. When the operating system confirmation message appears, click OK.

6. Push the green On/Off button to restart the Spire CX260.

Norton Ghost copies the files from partition E to partition C. This
process takes approximately 5-10 minutes.
7. When Norton Ghost finishes copying the files and the Recovery LED
(7) illuminates steady green, using the tip of a pen or similar object,
push the RCVR button to exit recovery mode.
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8. Restart the Spire CX260.

a. Push the green On/Off button. The Spire CX260 shuts down.
b. Push the On/Off button again. LED 1 illuminates steady green and
the Spire CX260 restarts.
The backed-up file runs, and the Spire CX260 software opens.
9. A system message may appear requesting you to restart the computer.
a. Exit the Spire CX260 software.
b. Click Yes to restart your computer.

Restoring the Factory Default Configuration

To restore the Factory Default configuration, the operating system must be
in Factory Default mode. See Verifying the Current Recovery Type on
page 67.
Note: The Spire CX260 default backup configuration is the Last Image
configuration.

1. Exit the Spire CX260 software and wait for the Spire icon to disappear
from the desktop taskbar.

Taskbar with Spire icon Taskbar without Spire icon

2. Using the tip of a pen or similar object, push the RCVR button on the
Spire CX260.
Note: If you only want to verify the current recovery type, but do not want
to initiate the recovery process, push the RCVR button again to exit the
recovery mode (LED 7 turns off).

3. From your Windows-based computer, Macintosh computer, or

portable workstation, connect to the Spire CX260 via the RDC utility.
See Connecting to the Spire CX260 on page 35.
Note: This step is required only for the CX260 basic configuration.
 71

4. When the RCVR LED (7) illuminates steady orange, go to Start >
CX260 > CX260 Tools > System Backup and Restore > Set Factory
Default recovery.

5. When the operating system confirmation message appears, click OK.

6. Push the green On/Off button to restart the Spire CX260.

Norton Ghost copies the files from partition E to partitions C and D.
This process takes approximately 10-15 minutes.
7. When Norton Ghost finishes copying the files and the Recovery LED
(7) illuminates steady green, using the tip of a pen or similar object,
push the RCVR button to exit recovery mode.
8. Restart the Spire CX260.
a. Push the green On/Off button.
The Spire CX260 shuts down.
b. Push the On/Off button again.
LED 1 illuminates steady green and the Spire CX260 restarts.
The backed-up file runs, and the Spire CX260 software opens.
9. A system message may appear requesting you to restart the computer.
a. Exit the Spire CX260 software.
b. Click Yes to restart your computer.
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3.2.3 Restoring the Job List Database

Note: This procedure is valid only if the last restore made was the Last Image
configuration. Restoring the Factory Default configuration erases the job list
database.

1. Exit the Spire CX260 software and wait for the Spire icon to disappear
from the desktop taskbar.

Taskbar with Spire icon Taskbar without Spire icon

Note: To restore the job list database on the CX260 basic configuration, you
must be connected to the Spire CX260 via the Remote Desktop Connection.
See Connecting to the Spire CX260 on page 35.

2. On the Windows desktop, double-click My Computer, and locate

D:\Backup\Scripts.

3. In the D:\Backup\Scripts folder, double-click Restore_Joblist.bat.

 73

The following message appears.

4. Press Y to continue.
The following window appears.

5. Press any key to continue.

74 Chapter 3 – Reinstalling the Spire CX260 Software

3.3 Adding the Spire CX260 to a Domain

This procedure should be performed by a system administrator. It contains
the following major tasks:
1. Uninstalling the Spire CX260 software.
2. Adding the Spire CX260 to the Microsoft Active Directory® domain,
and assigning a user name and password.
3. Ensuring that the user is included in the Spire CX260’s
Administrator’s group (local group).
4. Logging on to the domain, reinstalling the Spire CX260 software, and
then assigning printing permissions on the shared virtual printers, as
required by your site policy.
For more information about adding network devices to the Active Directory, go
to www.microsoft.com.
 75

3.4 Reinstalling the Spire CX260 Software

Note: To install and uninstall the Spire CX260 software for the CX260 Basic
configuration, you must be connected to the Spire CX260 via the Remote
Desktop Connection. See Connecting to the Spire CX260 on page 35

Before you can reinstall the Spire CX260 software, you must uninstall the
current version.

3.4.1 Uninstalling the Spire CX260 Software

Note: The uninstalling process terminates your current RDC session. To open a
new session, you must reconnect your Windows-based computer, Macintosh
computer, or portable workstation to the Spire CX260.

1. Exit the Spire CX260 software and wait for the Spire icon to disappear
from the desktop taskbar.

Taskbar with Spire icon Taskbar without Spire icon

76 Chapter 3 – Reinstalling the Spire CX260 Software

2. On the Desktop, select Start > Settings > Control Panel > Add or
Remove Programs.

3. In the Add or Remove Programs window, select CX260 and click the
Change/Remove button.

The message Do you want to uninstall it now? appears.

4. Click OK.
The following window appears.

5. Click Yes.
The following window appears.

6. Click OK.
 77

7. When the InstallShield Wizard finishes uninstalling the Spire CX260

software and Spire GUI, the following window appears. Select the Yes,
I want to restart my computer now option and click Finish.

The Spire CX260 restarts and your current RDC session terminates.
78 Chapter 3 – Reinstalling the Spire CX260 Software

3.4.2 Installing the Spire CX260 Software

Note: To install the Spire CX260 software on the CX260 basic configuration, you
must be connected to the Spire CX260 via the Remote Desktop Connection. See
Connecting to the Spire CX260 on page 35.

1. On the desktop, double-click My Computer.

2. Insert CD #2 (Spire CX260 software) into the CD/DVD-ROM drive on

your local Windows-based computer, Macintosh computer, or
portable workstation.
3. Under Devices wtih Removable Storage, select the CD/DVD-ROM
drive. This is your local CD/DVD-ROM drive that is published on the
Spire CX260.
4. Double-click the <Drive>\CX260\Setup.exe file and follow all the
installation steps in the InstallShield Wizard.
Note: Installing the Spire CX260 software via the RDC utility may take up to
15 minutes.
 79

5. When the InstallShield Wizard finishes installing the Spire CX260

software, the following window appears. Select the Yes, I want to
restart my computer now option and click Finish.

The Spire CX260 restarts and your current RDC session terminates.
Note: To open a new session, you must reconnect your Windows-based
computer, Macintosh computer, or portable workstation to the Spire CX260.

3.4.3 Configuring McAfee VirusScan

To configure McAfee VirusScan, see Configuring McAfee VirusScan on
page 43.

3.4.4 Installing and Configuring Novell Client for Spire CX260

(Optional)
To install and configure the Novell Client for the Spire CX260, see
Installing and Configuring Novell Client (Optional) on page 51.
80 Chapter 3 – Reinstalling the Spire CX260 Software

3.4.5 Backing Up the CX260 Last Image Configuration

To back up the Spire CX260 system partition, see Backing Up the Spire
CX260 Last Image Configuration on page 55.

3.4.6 Performing a Test Print

To perform a test print, see Importing a File and Performing a Test Print on
page 58.