Internship Report on
Honda Abbott Motors Pvt. Ltd.
Submitted By
Usama Irshad(FA19-BBA-0)
Supervised By:
Mr. Sheraz Ali Shah
Department of Management Sciences
COMSATS University Islamabad, Abbottabad Campus
November 2022
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CHAPTER 1
INTRODUCTION OF THE REPORT
Introduction
This report is on internship experience in Irshad Hussain and co private Ltd. Irshad Hussain and co Private
Ltd is the well-known construction company having major experience in Construction industry and have
major project in Abbottabad area of Pakistan. During the internship I worked with different people from
different departments from which I got practical experience of understanding about corporate world of how
companies carry out there day to day tasks including Customer Relationship Management, Marketing,
Finance and Human resource management. This report comprises of an examination of the business
activities of the organizations as well as the business goods those organizations have produced. A
secondary objective of this report is to demonstrate the practical application of my classroom knowledge as
well as the learning and experience I have gained while working for the organization.
Purpose and Aim
To fulfil the needs as well as the requirement of the Business administration programme that is provided at
the COMSATS University Abbottabad Campus, and to gain the practical exposure of the corporate world
and activities that are carried out by companies in the real world, and how they satisfy their customers and
maximize their profitability, is the primary and most important purpose of the entire report.
Irshad Hussain Pvt Ltd provided me with the opportunity to hone my talents and put what I've learned in
the classroom to use in the commercial world. It not only boosted my conversation skills but also my other
networking abilities.
Scope of Report
The Internship report covers my experience of working with Irshad Hussain Private Ltd. It discusses the
Customer Relationship Management, Marketing practices, 8ps of Services, and some Marketing
implementations. The report also contains an overview of the entire history of the firm and focuses mostly
on the strategic processes that the company has implemented to maintain its level of growth and
development. At the end of the report, there is a list of recommendations that the company can implement
to improve performance and increase the value they bring to the construction sector.
Limitations of the Study
When working for a corporation, you will inevitably be subject to certain restrictions imposed by the
company, including restrictions on the sharing of sensitive information, information regarding finances,
and strategic information. In my particular circumstance, there were some constraints that prevented me
from acquiring more in-depth information regarding their strategies and some of their procedures. The
following is a list of some of the constraints that are associated with my internship:
Limitations on the Information about Irshad Hussain Private Ltd.’s finances, sensitive information,
and strategic information
Restrictions in authority as an internee
Restriction to access of primary data
Limited access of information due to rules and regulations
Methodology of the Study
My six-week internship at Irshad Hussain Private Ltd. served as the basis for this internship report. The material
came from both primary and secondary sources, with my personal observations, interviews with the employees I was
working with, and other daily tasks serving as secondary sources. I was also observing every activity that other
employees were doing
PRIMARY DATA
The following methods were implemented during the data collection process:
Observation
Through unstructured interviews
Discussions with few customers of Irshad Hussain Private Ltd
Discussion with employees
SECONDARY DATA
The secondary data consists of previously accumulated information on the company, which provided me with
information about it. The sources of the data are listed below.
Company official website
Social media accounts
Reports about the company
Some of the files that the staff members kept
Tasks
Customer relationship management
Handling social media accounts
Daily dealing with clients
Data entry
Field survey
Data verification
Search engine optimization
Study Scheme
This internship report consists of four Chapters, overall description of those chapter is given below:
CHAPTER 1
This chapter contains the report's introduction as well as the report's structure, which outlines how it will address the
Construction company.
CHAPTER 2
It consists of an introduction to the organization, which is Irshad Hussain Private Ltd, its history, organizational
structure, and hierarchy, and a description of the products and services that Irshad Hussain Pvt Ltd have been
offering in the market since its formation.
CHAPTER 3
During my time as an intern at Irshad Hussain Private Ltd., I was tasked with several different projects, and in this
chapter, I will describe what I did for those projects and what I learned from those experiences. I will also include
any relevant facts about those jobs.
CHAPTER 4
In Chapter 4, I discuss my personal observations about Irshad Hussain Pvt Ltd during the internship time, as well as
my findings, recommendations, and my experience working there. Not only would this assist them in improving
their overall performance, but it will also help them enhance their overall performance.
Chapter 2
Introduction of Allied Group Private Ltd and Construction Industry of
Pakistan
Construction Sector
Construction sector is the most crucial element of any economy in the world and as the backbone
of development that has forward linking with other sectors as well, construction sector contributes
to social economic development that increases the employment
Construction Sector in Pakistan
Pakistan is currently in a stage of development and the construction industry has experienced rapid
expansion. Following the agricultural sector, the construction industry now accounts for between 30 and 35
percent of all employment in Pakistan, which is a sign of the country's economic development. By creating
many jobs and paying substantial taxes to the Pakistani government to help the country deal with its
faltering economy, the construction industry has played a significant part in helping Pakistan deal with its
unemployment problem.
According to the Pakistan Economic Survey, the construction industry accounts for 2.53% of Pakistan's
GDP and employs 7.61% of the country's labor force.
Because of China Pakistan got a lot of boot in their construction sector some construction works are:
CPEC (China Pakistan Economic Corridor) and pf investments of China and Pakistan in infrastructure
projects that includes highways, power plants, dams, and railway lines.
Pakistan's construction industry is expected to grow by 5.1% in 2022. And more percentages are expected
for 2023, because the construction industry was temporarily halted due to the COVID-19, but construction
developments have now resumed, and Pakistan is expecting a lot of construction work ahead.
Introduction of Irshad Hussain Private Ltd
Irshad Hussain Private Ltd offers a complete range of pre-construction and post construction
services. The team of IH Ltd keeps a base of foundation of mutual respect and trust that they
gain through positive and mutual relationships with their clients, engineers, architects, contractors,
subcontractor's, suppliers add their labor force. IH Ltd has a policy of encouraging shared
performance responsibility that ensures the highest professional service possible on the projects
they take responsibility. IH Ltd was established in 2007 having its main head office in Abbottabad. IH Ltd
was founded by Irshad Hussain, Engineer Abad Ali is acting as the Managing Director while Engineer
Shahab Khan is acting as the project director, IH Ltd is registered with the Pakistan Engineering Council
(PEC) and holds license of C-3 category with PEC, IH Ltd also has registration with Army Housing
Directorate GHQ Rawalpindi.
Matrix Structure
IH Ltd contains matrix structure, Managing Director is Irshad Hussain, HR Manager is Suleman Hussain,
Quality surveyor Manager is Saleem Jafari, Finance Manager is Khuwaja Rasheed Pandit, Project Director
is Shahab Khan, Marketing Manager is Khuwaja Saleem, and their Manufacturing Manager is Athar Khan.
Their project manager teams lie under project manager which is Saleem Khair and Supervise by project
Director which is Shahab Khan.
Product and Services
IH Ltd provides a variety of construction and post-construction services. The following are the additional
details of their Products and Services.
Pre-Construction Services
By committing to project team goals, IH provides the owner with an architect, the project's budget,
scheduling, and quality optimization. IH carries out this commitment by conducting a thorough study on
the committed project, an expert in the construction industry's advice means the confirmation of IH project
understandings with samples, mock-ups, and investigation of existing products.
IH Ltd believes that one of the primary goals of preconstruction is to identify team goals. Initially, a
draught is scheduled that incorporates the goals with the construction activities and displays logic
relationships and potential team goal conflicts. The pre-construction schedule serves as a guide for design
development decisions, resulting in better budgeting, quality assurance, and procurement.
Construction Management Services
In addition, IH Ltd. offers construction management services, which ensure the client that the construction
site will be organized and free of issues throughout the duration of the project. IH Ltd provides a team of
experienced industry professionals, and these professionals provide services such as scheduling
coordination, cost controls, budget allocation, and timely execution of plant while the project is being
executed from start to finish, IH Ltd makes it sure that the project is running along the schedule, proper
coordination of documents, and optimization of owner's investment while the project is being executed
from start to finish, IH Ltd makes it sure that the project is running along the schedule, proper coordination
of documents, and optimization of owner's investment.
Design / Building Services
The successful completion of design/building projects is ensured by a thorough project team management
delivery system. IH Ltd has the proper experience to provide a wider range of services, including
consultation, budget analysis, full-scale designing, engineering, and construction. Their planners,
architects, engineers, builders, and labor force are all on the same page and working toward the same
objective of giving the client a high-quality product at a reasonable cost.
Vision
To become the leading construction firm by consistently exceeding international standards and providing
remarkable customer satisfaction. To consistently provide excellent value and innovative construction
solutions to our clients is their vision which they want to give.
Mission
Following are mission of IH private Ltd.
We strive to provide the highest level of service in the construction industry while providing
superior craftsmanship on every project we work on.
To constantly innovate, develop, and implement cutting-edge technology in methods and materials
to improve productivity and cost effectiveness.
To continuously improve our team's competence and to employ diverse, innovative, and results-
oriented individuals who are driven to deliver excellence.
To establish a safety culture with the goal of reducing the frequency and severity of accidents to
zero.
Organization Structure
Managing
Director
Irshad Hussain
Quality Supervyor
HR Manager Manager
suleman Hussain Saleem Jafri
Finance Project Director Marketing Manufacturing
Khuwaja Rasheed
Pandit
Shahab Khan Khuwaja Saleem Athar Khan
Project Manager
Saleem khair
Project Teams
Team Members
Competitors of Irshad Hussain Private Ltd
TKS Construction Company
Rana Estate & Builders
Paragon Construction (Pvt) Limited
Habib Rafiq (Pvt) Limited
MIDJAC Construction (Pvt) Limited
AL Gaffer Builders
The Design Venture
Arman Khattak Construction Company
Electrical and Building Civil Constructors
AMK & Sons Construction
AL Mansoor Estate & Builders
Main Office
Head office: Main Mansehra Rd، opposite Bata Store، near Pakistan Radio Station, Amir Alam Awan
Town, Abbottabad, Khyber Pakhtunkhwa 22050
Phone/Fax: +92-5887-665
Cell Number: +92-300-34495514