Chapter 1. Introduction To International Business
Chapter 1. Introduction To International Business
International Business
International business refers to those business activities that take place beyond the
geographical limits of a country. It involves not only the international movements of goods
and services, but also of capital, personnel, technology and intellectual property like
patents, trademarks, knowhow and copyrights.
“International business refers to those business activities that take place beyond the
geographical limits of a country”
Merchandise are the goods which are tangible. (those goods which can be seen and
touched.) As mentioned above merchandise export means sending the home country’s
goods to other countries which are tangible and merchandise imports means bringing
tangible goods to the home country.
Franchising means giving permission to the new party of the foreign country in order to
produce and sell goods under your trademarks, patents or copyrights in exchange of some
fee is also the way to enter into the international business. Licensing system refers to the
companies like Pepsi and Coca-Cola which are produced and sold by local bottlers in
foreign countries.
Services exports and imports consist of the intangible items which cannot be seen and
touched. The trade between the countries of the services is also known as invisible trade.
There is a variety of services like tourism, travel, boarding, lodging, constructing, training,
educational, financial services etc. Tourism and travel are major components of world
trade in services.
Growth Opportunities
There are lots of growth opportunities for both of the countries, developing and under-
developing countries by trading with each other at a global level. The imports and exports
of the countries grow their profits and help them to grow at a global level.
International business also plays an important role while the currency exchange rate as
one can take advantage of the currency fluctuations. For example, when the U.S. dollar is
down, you might be able to export more as foreign customers benefit from the favourable
currency exchange rate.
If the domestic market of a country is small then the international business is a good option
for the growth of the business in the host country. Depression of domestic market firms
will force to explore foreign markets.
The international business earns large amount of foreign exchange by selling its products
among different countries. All payments are received in terms of foreign currency which
are used by its home country for payment of imports. The foreign exchange earned by
these businesses helps in the overall economic development of the country.
Presence of international businesses around the globe helps in spreading its risk. In case, if
there is a loss incurred by this business in any one of the countries then that can be easily
adjusted with the profit earned in other countries. International business transferred their
surplus goods or resources in one country to another country which helps them in
reducing their risk.
Economies Of Scale
These business are able to enjoy economies of scale due to their large scale production.
International businesses produce large amount of goods for selling in different countries.
With the increase in amount of production, per unit cost of producing goods goes down
which helps them in earning large profits.
Cost Advantage
International business takes cost advantage over its competitors by producing goods in one
country and exporting them in another country. They carry on their production in a
country where factors of production are easily and cheaply available. This helps in
minimizing the cost of product and earn huge profits by selling them at better prices in
other countries.
International business helps in strengthening the economic relations among nations. These
business helps other nations by exporting them goods of their requirements. It helps in
developing better mutual understanding among countries due to which they are ready to
support each other in time of needs.
International business employs large number of people for carrying out its operations
across the globe. They perform large scale operations in many countries for which they
require large amount of human resource.
Government Support
These businesses also enjoy government support for carrying out their operations and
expanding their size. The government provides tax and financial benefits to these
businesses as they earn a large amount of foreign reserves for the country.
It gives benefits to the countries which are participating in the international business. The
richer or developed countries grow their business to the global level and they get
maximum benefits. The developing countries get the latest technology, foreign capital,
employment opportunities, rapid industrial development, etc. This helps developing
countries in developing their economy. Therefore, developing countries open up their
economy for foreign investments.
Integration Of Economies
International Business combines the economies of many countries. The companies use the
finance, labor, resources, and infrastructure of the other countries in which they are
working. They produce the parts in different countries, assembles the product in other
countries and sell their product in other countries.
International business is dominated by developed countries and their MNC’s. Countries like
U.S.A, Europe, and Japan all are the countries that are producing high-quality products, they
have people working for them on high salaries. They have large financial and other
resources like the best technology and Research and Development centers. Therefore, they
produce good quality products and services at low prices. They help them to capture the
world market.
Market Segmentation
Sensitive Nature
The success of a company depends on the employees and management who are working
with the company. This plays an important role in decision making and actions of the
company. Expanding to the international level could give you access to talented, valuable
employees and business partners who helps you in taking the enterprise to new heights.
Benefits To Consumers
In the international market, consumers can choose between domestic goods and
international goods. Consumers can have a good quality of products at a low price
compared to that of the quality and price of domestic products. Consumers have a large
variety of goods to choose from according to their taste and preference.
Product Flexibility
If there is a product whose demand is less in the domestic market then it can be sold in the
international market if there is demand for it in the foreign markets. The companies have
to find countries in which the demand for their product is higher and they can also sell it on
the higher prices if there is high demand. It can also offer a wide range of products in the
global market.
Brand Image
If the company deals in the international market and target the customers of the different
countries globally then the brand name is popularized among the country and it enhances
your brand image in the foreign market. Image of the brand is enhanced by international
growth and the rapid market boost leads to brand image development. It can also lead to
expansion of property, copyrights, trademarks to new countries.
Economic Dependence
Another major disadvantage of international business is that it may exhaust the natural
resources of nations due to the excessive exports. Several nations make over-utilization of
their resources for the sake of earning more profits which will have adverse effects on their
economy in the long run.
Servicing Customers
International business may also lead to tension among nations due to intense competition
of exporting more and more products. This can hamper international peace and can often
lead to war among nations.
Disadvantages –
High start-up cost in case of direct exports
In Indirect export, the exporter has no control over the distribution of products
Exporting through export intermediaries increase the cost of the product
2. LICENSING
Licensing is a method in which a firm gives permission to a person to use its legally
protected product or technology and to do business in a particular manner, for an
agreed period of time and within an agreed territory. It is a very easy method to enter
foreign market as less control and communication is involved.
Example: Starbucks (licensor) and Nestle (licensee) for exclusive rights to sell
Starbuck’s product
Advantages
Less investment is involved
Low cost of labor
Disadvantages
This method is time-consuming
Decline in product quality may harm the reputation of licensor
3. FRANCHISING
Advantages
It is less risky
Advantage of expertise of franchiser
Highly motivated employees
Disadvantages
Difficulty in keeping trade secrets
Franchisee may become a future competitor
A wrong franchisee may ruin company’s name and goodwill
A merger is a combination of two or more district entities into one, the desired effect
being accumulation of assets and liabilities of distinct entities and several other
benefits such as economies of scale, tax benefits, fast growth, synergy, and
diversification, etc. The merging entities cease to be in existence and merge into a
single servicing entity.
Example: Vodafone and Idea formed a new company VI.
Advantages
Low cost of production
Development of medium and small scale industries
No dilution of control
Disadvantages
– Difficulty in maintaining quality standards
– Local manufacturers in foreign market may lose business
5. FDI
Advantages
Modifications can be made at any point of time
It is an easy mode of entry
Disadvantages
The government policies may not be helpful
The return on investment may be low
6. JOINT VENTURE
Advantages
Technological competence
Optimum use of resources
Partners are able to learn from each other
Disadvantages
Conflicts over asymmetric investment
Cultural and political stability may pose a threat to successful operations
Conflicts in management
7. CONTRACT MANUFACTURING
When a foreign firm hires a local manufacturer to produce their product or a part of
their product it is known as contract manufacturing. This method utilizes the skills of a
local manufacturer and helps in reducing cost of production. The marketing and selling
of the product is the responsibility of the international firm. Example: Foxconn
Technology (Local manufacturer) group that supplies product to high profile
companies like Microsoft. Apple and Amazon
Advantages
1. Low cost of production
2. Development of medium and small scale industries
3. No dilution of control
Disadvantages
1. Difficulty in maintaining quality standards
2. Local manufacturers in foreign market may lose business
8. STRATEGIC ALLIANCE
On the upside, it can raise the standard of living in poor and less developed countries by
providing job opportunity, modernization, and improved access to goods and services. On
the downside, it can destroy job opportunities in more developed and high-wage countries
as the production of goods moves across borders.
Advantages of Globalization
1. Wider Markets
Globalization offers much larger markets to home producers. Domestic businesses can
export their surplus outcome. They can understand the nature of foreign marketplaces
through direct and indirect marketing programs. Domestic businesses can realize higher
prices from foreign markets. Global functions help to improve public image which is
effective in appealing to better skill.
2. Quick Industrialization
Globalization helps in the free movement of capital and technology between countries.
Global companies can acquire financing at less expensive of capital. Free moves of capital
and technology from advanced countries help the growing countries to boost up their
industrialization. Industrialization of expanding countries brings about balanced
development of all countries.
3. Greater Specialization
Globalization allows the domestic firms to focus on areas where they enjoy competitive or
comparative edge. By concentrating on the functions or products of their core competence
local firms can be competitive effectively in the international marketplaces. Specialization
also really helps to save resources and promote exports of the united states.
4. Competitive Gains
Globalization increase competition for local businesses through imports and multinational
organizations. Domestic firms learn about services, new technology and new management
systems. They are really under pressure to increase efficiency, add innovations and reduce
costs. The domestic business people who fail to learn from their foreign competitors suffer
in the long run.
5. Higher Production
6. Price Stabilization
Globalization can reduce price dissimilarities between countries. Free trade and
international competition help to equalize prices in international market segments.
Countries with a higher amount of globalization can draw in greater foreign investment
which supplements domestic funds, brings in foreign and boosts balance of payments.
Globalization creates job opportunities in expanding countries and the incomes of people
increases anticipated to increased industrialization.
Lower prices, better quality and higher incomes help enhance utilization and living
standards of people specifically in expanding countries. Furthermore, increased monetary
development enables the governments of these countries to provide better welfare
facilities like education, health, sanitation, etc. You can find all round increase in welfare
and prosperity of general public.
Disadvantages of Globalization
1. Interdependence
3. Unemployment
Globalization ends in exploitation of natural resources and basic raw materials in growing
countries. These countries are often the vendors of agricultural and other inputs and
clients of done products. Talented recruiting are also transferred to developed nations
which offer better remuneration and job prospects. Financial underdevelopment of poor
countries is the consequence of exploitative figure of international trade.
5. Technological Dependence
Globalization offers readymade foreign technology which scuttles domestic research and
development. Foreign technologies can be found at a higher cost and frequently are not
flexible to local conditions. Growing countries become technologically dependent on
developed countries.
6. Alien Culture
Globalization promotes use patterns and lifestyles that happen to be inconsistent with the
local culture and values. It could lead to change in the industrialization structure contrary
to the nationwide priorities.
Now after looking at Globalization from both supportive and contradicting point of view;
we can now take a stand on whether the cases against globalization are sustainable or not.
Based on the aforementioned factors, we can strongly say that globalization is not in charge
completely for the global financial situations alone. It might have played a component in
the problems, but it did not start the open fire.
The one reason which is often held accountable for the mishap is the repeal of Cup -
Steagall Function. The promises that globalization is at fault are true but and then little
magnitude. The sub - primary mortgage crisis multiply around the globe because of
globalization and for that reason, led to a razor-sharp surge in the inflation rates.
Features of Globalisation:
1. Liberalisation:
It stands for the freedom of the entrepreneurs to establish any industry or trade or
business venture, within their own countries or abroad.
2. Free trade:
It stands for free flow of trade relations among all the nations. It stands for keeping
business and trade away from excessive and rigid regulatory and protective rules and
regulations.
5. Privatisation:
Globalisation stands for keeping the state away from ownership of means of production
and distribution and letting the free flow of industrial, trade and economic activity among
the people and their corporations.
6. Increased Collaborations:
Encouraging the process of collaborations among the entrepreneurs with a view to secure
rapid modernisation, development and technological advancement, is a feature of
Globalisation.
7. Economic Reforms:
Encouraging fiscal and financial reforms with a view to give strength to free trade, free
enterprise and market forces of the world. Globalisation stands for integration and
democratisation of the world’s culture, economy and infrastructure through global
investments.
8. Improved Technology:
9. Rise Competition:
1. Business Freedom:-
There should not be unnecessary government restrictions which come in the way
globalization like import restriction, restrictions on sourcing finance or other factors
from abroad, foreign investments etc.
2. Facilities
The extent to which an enterprise can develop globally from home country base
depends on the facilities available like the infrastructural facilities.
3. Government Support
Unnecessary government interference is a hindrance to globalization, government
support can encourage globalization.
4. Resources
Resources is one of the important factors which often decide, the ability of a firm to
globalize. Resourceful companies may find it easier to thrust ahead in the global
market.
5. Competitiveness
The competitive advantage of the company is a very important determinant of success
in global business. A firm may derive competitive advantage from any one or more of
the factors such as low costs and price, product quality, product differentiation,
technological superiority, after-sales services, marketing strength etc.
6. Orientation
A global orientation on the part of the business firms and suitable globalization
strategies are essential for globalization.
Stages of Globalisation:-
Stages in Globalization
1. Domestic Company
Market potential is limited to the home country. Production and marketing facilities are
located at home only. Surplus may or may not be exported. There are no overt efforts to
develop foreign markets. It may add new product lines, serve new local markets but whole
planning is limited to national markets only.
Features:
2. International Company
Some ambitious efficient domestic companies after going beyond their domestic marketing
capacities start thinking of expanding their operations in International Markets.The main
strategies for entering international market is:
a) Off-shoring/global outsourcing (seeking cheaper source of raw material or labour)
b) Exporting
c) Licensing
d) Franchising
e) Joint Ventures/Acquisitions
f) Direct Investments
Even though they think of international markets, still they are of ethnocentric or domestic
oriented. These companies adopt the strategy of locating the branches of their companies
in other countries and practice the same domestic operations in foreign markets,including
the same promotion, price, product etc. policies.
Features:
3. Multinational Company
After sometime, international companies realize that the domestic model and practices
adopted through extension policies do not serve the purpose. The foreign customers may
not prefer the products that are sold in domestic market. Hence, these companies respond
to the needs of different customers in different countries and produce such goods and
services that will satisfy them.
Features:
1. Companies when they spread their wings to more nations become multinational
companies.
2. Sooner or later they realize that they have to change their marketing mix according to the
foreign market.
3. This can also be termed as multi domestic,in which different strategies are adopted for
different market.
4. The management of such companies remains decentralized and even production may be in
the host country.
5. Performance evaluation is done at different host countries.
4. Global
The global company adopts global strategy for marketing its products.It may produce
either in the home country or in any other single country and market its products
throughout the world.It may also produce the products globally and market them
domestically.
Features:
5. Transnational Company
Transnational Company operates at the global level by way of utilizing global resources to
serve the global markets. It has geocentric orientation and has integrated network.Its key
assets are dispersed and every sub-unit of the company contributes towards achievement
of the company objectives. It produces best quality raw materials from the cheapest source
in the world,process them in the country wherever it is economical and sells the finished
products in those markets where prices are favourable.
Feature:
1. Transnational companies have a geocentric approach,which means they think globally and
act locally.
2. Transnational companies collect information worldwide and scan it for use beyond
geographical boundaries.
3. The vision of such to grow more in a global way.
4. The R&D,management,product development are shared worldwide.
5. Their human resources procurement and development remains globally.
(b) Multiple choices: No country is self sufficient and every country depends upon other
country. Globalization has solved this problem and people can have better choice to satisfy
their need.
(c) Foreign Exchange: Globalization encourage exports and discourage imports. This help
to earn foreign exchange.
(f) Technology: Technology is the latest and fruitful outcome of globalization. It is the best
even gift. Technologies not only increase efficiently but the organization and everyone
having a little knowledge can update one and can stand by world. Globalization not only
enables competition but also very much helpful for profit of maximization.
(g)Spreading of Risk of Loss: Business thy name is risk. There may be different types of
losses in every business. Various losses which may be in domestic market can be easily
compensated from international market.
(h) Benefit to the consumers: Globalization encourages free and fair competition at world
level. Due to this, organizations try to supply quality goods and that also at a reduced price.
This benefits consumers.
Boost Industrilisation
Adoption of foreign test & trends
Challenges of Globalism for Business
Along with arguments supporting the benefits of a more globally connected economy,
critics question the ethics and long-term feasibility of profits captured through global
expansion. Some argue that the expansion of global trade creates unfair exchanges between
larger and smaller economies. They argue that MNCs and industrialized economies capture
significantly more value because they have more financial leverage and can dictate
advantageous terms of exchange, which end up victimizing developing nations. Critics also
raise concerns about damage to the environment, decreased food safety, unethical labor
practices in sweatshops, increased consumerism, and the weakening of traditional cultural
values.
MNCs have production and marketing operations in several countries; operating through a
network of branches, subsidiaries and affiliates in host countries.
(iii) Unity of Control:
MNCs are characterized by unity of control. MNCs control business activities of their
branches in foreign countries through head office located in the home country.
Managements of branches operate within the policy framework of the parent corporation.
MNCs are powerful economic entities. They keep on adding to their economic power
through constant mergers and acquisitions of companies, in host countries.
Generally, a MNC has at its command advanced and sophisticated technology. It employs
capital intensive technology in manufacturing and marketing.
(vi) Professional Management:
MNCs spend huge sums of money on advertising and marketing to secure international
business. This is, perhaps, the biggest strategy of success of MNCs. Because of this strategy,
they are able to sell whatever products/services, they produce/generate.
(viii) Better Quality of Products:
A MNC has to compete on the world level. It, therefore, has to pay special attention to the
quality of its products.
(vi) Technical Development:
MNCs carry the advantages of technical development 10 host countries. In fact, MNCs are a
vehicle for transference of technical development from one country to another. Because of
MNCs poor host countries also begin to develop technically.
(vii) Managerial Development:
MNCs employ latest management techniques. People employed by MNCs do a lot of
research in management. In a way, they help to professionalize management along latest
lines of management theory and practice. This leads to managerial development in host
countries.
(viii) End of Local Monopolies:
The entry of MNCs leads to competition in the host countries. Local monopolies of host
countries either start improving their products or reduce their prices. Thus MNCs put an
end to exploitative practices of local monopolists. As a matter of fact, MNCs compel
domestic companies to improve their efficiency and quality.
In India, many Indian companies acquired ISO-9000 quality certificates, due to fear of
competition posed by MNCs.
(ix) Improvement in Standard of Living:
By providing super quality products and services, MNCs help to improve the standard of
living of people of host countries.
(ii) Repatriation of Profits:
(Repatriation of profits means sending profits to their country).
MNCs earn huge profits. Repatriation of profits by MNCs adversely affects the foreign
exchange reserves of the host country; which means that a large amount of foreign
exchange goes out of the host country.
(iv) Danger to Independence:
Initially MNCs help the Government of the host country, in a number of ways; and then
gradually start interfering in the political affairs of the host country. There is, then, an
implicit danger to the independence of the host country, in the long-run.
Some of the advantages of the MNCs from the viewpoint of the home country are:
(i) MNCs usually get raw-materials and labour supplies from host countries at lower prices;
specially when host countries are backward or developing economies.
(ii) MNCs can widen their market for goods by selling in host countries; and increase their
profits. They usually have good earnings by way of dividends earned from operations in
host countries.
(iii) Through operating in many countries and providing quality services, MNCs add to their
international goodwill on which they can capitalize, in the long-run.
Some of the limitations of MNCs from the viewpoint of home country may be:
(i) There may be loss of employment in the home country, due to spreading manufacturing
and marketing operations in other countries.
(ii) MNCs face severe problems of managing cultural diversity. This might distract
managements’ attention from main business issues, causing loss to the home country.
(iii) MNCs may face severe competition from bigger MNCs in international markets. Their
attention and finances might be more devoted to wasteful counter and competitive
advertising; resulting in higher marketing costs and lesser profits for the home country.
MNCs have been operating in India even prior to Independence, like Singer, Parry, Philips,
Unit- Lever, Proctor and Gamble. They either operated in the form of subsidiaries or
entered into collaboration with Indian companies involving sale of technology as well as
use of foreign brand names for the final products. The entry of MNCs in India was
controlled by existing industrial policy statements, MRTP Act, and FERA. In the pre-reform
period the operations of MNCs in India were restricted.
The New Industrial Policy 1991, removed the restrictions of entry to MNCs through various
concessions. The amendment of FERA in 1993 provided further concession to MNCs in
India.
(ii) Borrow money or accept deposit without the permission of Reserve Bank of India.
(v) Go for 100 percent foreign equity through the automatic route in Specified sectors.
(vii) Carry on in India any activity of trading, commercial or industrial except a very small
negative list.
Thus, MNCs have been placed at par with Indian Companies and would not be subjected to
any special restrictions under FERA.
Similarly, for the same reason, many industrial firms, particularly the mining companies,
e.g., copper, gold, iron-ore etc. have little choice and they are localised at the sites of their
raw materials.
At the same time, a firm can make a larger amount of profit from foreign production itself
who has a production process or product patent since there are some knowledge which can
neither be sold nor be transferred to others and which is the result of past experience for a
long period.
There is an inevitability in this view that has concerned those who believe that American
firms are further along in their life cycle development than the firms of other nations and
are, therefore, dominant in foreign expansion .
It, no doubt, requires that necessary technology and improved methods can be transferred
easily between the countries and the Government and Trade Unions must not make the
shifting of production very complicated.
It is known to us that tariffs protect the firms engaged in production in the foreign market,
irrespective of the fact that the firm is a foreign one or indigenous one.
Thus, the movement of firms is the result of direct investment because tariffs cannot
express why a foreign firms tends to go abroad The same thing is happened is case of tax
concessions, subsidy or free land offerings, etc. i.e., they cannot explain the reason for
direct investment as we know, usually, foreign firms are not helped more than the domestic
firms.
In other words, there are other reasons for direct investment as well. Although we know
that threat of tariffs or quantitative restrictions on imports in the form of quotas have
leaded direct investment abroad.
Major Challenges: -
Competition: - Indigenous business – a threat, MNC’s - Already rooted
Restricted foreign investments: -
Technologically behind; Unfriendly to resources and the environment; Engaged in the
exploitation of minerals that are specifically protected by the State; or Classified as
industries that the government is opening up in stages
Increased surveillance and Criticisms: Indian MNCs face surveillance abroad, the
territorial governments keep watchdogs to assess the overall activity of the corporation.
Steps to face criticisms: (1) Reducing cost and risk; (2) Strengthening legitimacy and
reputation; (3) Building competitive advantage; and (4) Creating win–win situations
through synergistic value creation.
Cross cultural issues and values affecting Organizational culture: Motivational
approaches • Eg. Asian Paints manager
Ethical issues: Manipulation of stock markets • Lobbying • Fudging of accounts and
balance sheet: • Product Piracy • Surrogate and deceptive advertising • Discrimination in
selection, compensation and promotion
CSR is becoming compulsion: (1) Clear in terms of objectives and aspirations, (2)
Transparent from both sides and (3) Committed with a better prospect through continuous
feedback.
Corruption: Of India • Of the other nation
Subversion: Riots, political emergency situations, terrorism and government regulations
to protect domestic business
Norms, Policies and Political challenges: a. Unfair legal proceedings b. Government
regulations c. Reserved workers d. Taxation
BREXIT:-
Brexit is an abbreviation for "British exit," referring to the U.K.'s decision in a June 23, 2016
referendum to leave the European Union (EU). The vote's result defied expectations and
roiled global markets, causing the British pound to fall to its lowest level against the dollar
in 30 years. Former Prime Minister David Cameron, who called the referendum and
campaigned for the U.K. to remain in the EU, announced his resignation the following day.
Theresa May, who replaced Cameron as leader of the Conservative Party and prime
minister, stepped down as party leader voluntarily on June 7, 2019 after facing severe
pressure to resign and failing three times to get the deal she negotiated with the EU
approved by the House of Commons. The following month, Boris Johnson, a former Mayor
of London, foreign minister, and editor of The Spectator newspaper, was elected prime
minister.
The U.K. was expected to leave the EU by Oct. 31, 2019, but the U.K. Parliament voted to
force the government to seek an extension to the deadline and also delayed a vote on the
new deal. Boris Johnson then called for a general election. In the December 12 election, the
third general election in less than five years, Johnson's Conservative Party won a huge
majority of 364 seats in the House of Commons out of the 650 seats. It managed this
despite receiving only 42% of the vote, due to their opponents being fractured between
multiple parties.