QSP No

QSP01 QSP02
ISO 9001 /
IATF 16949
Clause Owner
MR MR

PROCESS/ QSP
TITLE→

Document Control
STANDARD's REQUIREMENT ------------ Std

Record Control
↓

4 4.0 Context of the Organization

UNDERSTANDING THE ORGANIZATION AND ITS

4.1 9K
CONTEXT

UNDERSTANDING THE NEEDS OF INTERESTED

4.2 PARTIES 9K

4.3 DETERMINING THE SCOPE OF QUALITY 9K

MANAGEMENT SYSTEM

DETERMINING THE SCOPE OF QUALITY

4.3.1 MANAGEMENT SYSTEM SUPPLEMENTAL 16K
4.3.2 CUSTOMER SPECIFIC REQUIREMENTS 16K

4.4 QUALITY MANAGEMENT SYSTEM AND ITS PROCESSES 9K

4.4.1 9K

4.4.1.1 CONFORMANCE OF PRODUCT AND PROCESSES 16K

4.4.1.2 PRODUCT SAFETY 16K

4.4.2 Document Control 9K @ @

5 5.0 Leadership
5.1 LEADERSHIP AND COMMITMENT 9K

5.1.1 GENERAL 9K

5.1.1.1 CORPORATE RESPONSIBILITY 16K

5.1.1.2 PROCESS EFFECTIVENESS AND EFFICIENCY 16K

5.1.1.3 PROCESS OWNERS 16K

5.1.2 CUSTOMER FOCUS 9K

5.2 QUALITY POLICY 9K

5.2.1 ESTABLISHING THE QUALITY POLICY 9K

5.2.2 COMMUNICATING THE QUALITY POLICY 9K

ORGANISATIONAL ROLES RESPONSIBILITIES AND

5.3 9K
AUTHORITIES

ORGANISATIONAL ROLES RESPONSIBILITIES AND

5.3.1 AUTHORITIES - SUPLEMENTAL 16K

RESPONSIBILITIES AND AUTHORITIES FOR

5.3.2 PRODUCT REQUIREMENTS AND CORRECTIVE 16K
ACTIONS

6.0 Planning
6 PLANNING 9K

6.1 ACTIONS TO ADDRESS RISK AND OPPORTUNIES 9K

6.1.1 9K

6.1.2 9K

6.1.2.1 RISK ANALYSIS 16K

6.1.2.2 PREVENTIVE ACTION 16K

6.1.2.3 CONTINGENCY PLAN 16K

QUALITY OBJECTIVE AND PLANNING TO ACHIVE

6.2 9K
THEM

6.2.1 9K

6.2.2 9K

QUALITY OBJECTIVE AND PLANNING TO ACHIVE

6.2.2.1 THEM -SUPLEMENTAL 16K

6.3 PLANNING OF THE CHANGES 9K

7 Support
7.1 RESOURCES 9K

7.1.1 GENERAL 9K

7.1.2 PEOPLE 9K

7.1.3 INFRASTRUCTURE 9K

7.1.3.1 PLANT FACILITY EQUIPMENT PLANNING 16K

7.1.4 ENVIORNMENT FOR OPERATION AND PROCESSES 9K

 ENVIORNMENT FOR OPERATION AND PROCESSES -
7.1.4.1 16K
SUPPLEMENTAL

7.1.5 MONITORING AND MEASURING RESOURCES 9K

7.1.5.1 GENERAL 9K

7.1.5.1.1 MEASURMENTS SYSTEM ANALYSIS 16K

7.1.5.2 MEASURMENT TRACEABILITY 9K

7.1.5.2.1 CALIBRATION / VERIFICATION RECORDS 16K

7.1.5.3 LABORATORY REQUIRMENTS 9K

7.1.5.3.1 INTERNAL LABORATORY 16K

7.1.5.3.2 EXTERNAL LABORATORY 16K

7.1.6 ORGANISATIONAL KNOWLEDGE 9K

7.2 COMPETENCE 9K

7.2.1 COMPETENCE- SUPLEMENTAL 16K

7.2.2 COMPETENCE ON THE JOB TRAINING 16K

7.2.3 INTERNAL AUDITOR COMPETENCY 16K

7.2.4 SECOND PARTY AUDITOR 16K

7.3 AWARNESS 9K

7.3.1 AWARNESS SUPPLEMENTAL 16K

7.3.2 EMPLOYEE MOTIVATION AND EMPOERMENT 16K

7.4 COMMUNICATION 9K

7.5 DOCUMENTED INFORMATION 9K × ×

7.5.1 GENERAL 9K × ×

7.5.1.1 QUALITY MANAGEMENT SYSTEM DOCUMENTATION 16K × ×

7.5.2 CREATING AND UPDATING 9K × ×

7.5.3 CONTROL OF DOCUMENTED INFORMATION 9K × ×

7.5.3.1 9K × ×

7.5.3.2 9K × ×

7.5.3.2.1 RECORD RETAINTION 16K × ×

7.5.3.2.2 ENGINEERING SPECIFICATION 16K × ×

8 Operations

8.1 OPERATION PLANNING AND CONTROL 9K

8.1.1 OPERATION PLANNING AND CONTROL-SUPLEMENTAL 16K

8.1.2 CONFIDENTIALTY 16K

8.2 REQUIREMENTS FOR PRODUCTS AND SERVICES 9K

8.2.1 CUSTOMER COMMUNICATION 9K

8.2.1.1 CUSTOMER COMMUNICATION SUPLEMENTAL 16K

DETERMEANING THE REQUIREMENTS OF PRODUCT

8.2.2 9K
AND SERVICES

DETERMEANING THE REQUIREMENTS OF PRODUCT

8.2.2.1 16K
AND SERVICES SUPLEMENTAL
 REVIEW OF REQUIRMENTS OF PRODUCT AND
8.2.3 9K
SERVICES

REVIEW OF REQUIRMENTS OF PRODUCT AND

8.2.3.1 9K
SERVICES

REVIEW OF REQUIRMENTS OF PRODUCT AND

8.2.3.1.1 16K
SERVICES - SUPLEMENTAL

8.2.3.1.2 CUSTOMER DESIGNATED SPECIAL CHARACTERISTICS 16K

8.2.3.1.3 ORGANISATIONA MANUFACTURING FEASIBILITY 16K

8.2.3.2 9K
8.2.4 CHANGES TO REQUIRMENTS AND PRODUCT SERVICES 9K

DESIGN AND DEVELOPMENT OF PRODUCT AND

8.3 9K
SERVICES

8.3.1 GENERAL 9K

DESIGN AND DEVELOPMENT OF PRODUCT AND

8.3.1.1 SERVICES - SUPLEMENTAL 16K

8.3.2 DESIGN AND DEVELPOMENT PLANNING 9K

DESIGN AND DEVELPOMENT PLANNING

8.3.2.1 16K
SUPLEMENTAL
8.3.2.2 PRODUCT DESIGN SKILLS 16K

DEVELOPMENT OF PRODUCT WITH EMBEDED

8.3.2.3 16K
SOFTWARE

8.3.3 DEGIN AND DEVELOPMENT INPUTS 9K

8.3.3.1 PRODUCT DESIGN INPUT 16K

8.3.3.2 MANUFACTURING PROCESS DESIGN INPUT 16K

8.3.3.3 SPECIAL CHARACTERISTICS 16K

8.3.4 DESIGN AND DEVELOPMENT CONTROL 9K

8.3.4.1 MONITORING 16K

8.3.4.2 DESIGN AND DEVELOPMENT VALIDATION 16K

8.3.4.3 PROTOTYPE PROGRAMME 16K

8.3.4.4 PRODUCT APPROVAL PROCESS 16K

8.3.5 DESIGN AND DEVELOPMENT OUTPUT 9K

8.3.5.1 DESIGN AND DEVELOPMENT OUTPUT SUPLEMENTAL 16K

8.3.5.2 MANUFACTURING PROCESS DESIGN INPUT 16K

8.3.6 DESIGN AND DEVELOPMENT CHANGES 9K

DESIGN AND DEVELOPMENT CHANGES -

8.3.6.1 SUPLEMENTAL 16K

8.4 CONTROL OF EXTERNALLY, PROCESSES AND SERVICES 9K

8.4.1 GENERAL 9K
8.4.1.1 GENERAL - SUPLEMENTAL 16K

8.4.1.2 SUPPLIER SELECTION PROCESS 16K

8.4.1.3 CUSTOMER DIRECTED SOURCES ( DIRECTED BUY) 16K

8.4.2 TYPE AND EXTEND OF CONTROL 9K

8.4.2.1 TYPE AND EXTEND OF CONTROL SUPLEMENTAL 16K

8.4.2.2 STATUTORY AND REGULATORY REQUIREMENT 16K

 SUPPLIER QUALITY MANAGEMENT SYSTEM
8.4.2.3 16K
DEVELOPMENT

AUTOMOTIVE PRODUCT RELATED SOFWAREOR

8.4.2.3.1 16K
AUTOMOTIVE PRODUCTS WITH EMBEDED SOFTWARE

8.4.2.4 SUPPLIER MONITORING 16K

8.4.2.4.1 SECOND PARTY AUDIT 16K

8.4.2.5 SUPPLIER DEVELOPMENT 16K

8.4.3 INFORMATION FOR EXTERNAL PROVIDERS 9K

8.4.3.1 INFORMATION FOR EXTERNAL PROVIDERS 16K

8.5 PRODUCTION AND SERVICE PROVISION 9K

8.5.1 CONTROL OF PRODUCTION AND SERVICE PROVISION 9K

8.5.1.1 CONTROL PLAN 16K

STANDARDISE WORK - OPERATOR INSTRUCTIONS AND 16K

8.5.1.2
VISUAL STANDARDS

8.5.1.3 VERIFICATIONS OF JOB SET UPS 16K

8.5.1.4 VERIFICATION AFTER SHUTDOWN 16K

8.5.1.5 TOTAL PRODUCTIVE MAITENANCE 16K

MANAGEMENT OF PRODUCTION TOOLING AND

8.5.1.6 MANUFACTURING TEST INSPECTION TOOLING AND 16K
INSPECTION

8.5.1.7 PRODUCTION SCHEDULING 16K

8.5.2 IDENTIFICATION AND TRECEABILITY 9K

8.5.2.1 IDENTIFICATION AND TRECEABILITY SUPLEMENTAL 16K

 PROPERTY BELONGING TO CUSTOMER OR EXTERNAL
8.5.3 9K
PROVIDER

8.5.4 PRESERVATION 9K

8.5.4.1 PRESERVATION SUPLEMENTAL 16K

8.5.5 POST DELIVERY ACTIVITIES 9K

8.5.5.1 FEED BACK OF INFORMATION FROM SERVICE 16K

8.5.5.2 SERVICE AGRREMENT WITH CUSTOMER 16K

8.5.6 CONTROL OF CHANGES 9K

8.5.6.1 CONTROL OF CHANGES SUPLEMENTAL 16K

8.5.6.1.1 TEMEPARARY CHANGES OF PROCESS CONTROLS 16K

8.6 RELEASE OF PRODUCT AND SERVICES 9K

8.6.1 RELEASE OF PRODUCT AND SERVICES SUPLEMENTAL 16K

8.6.2 LAYOUT INSPECTION AND FUNCTIONAL TESTING 16K

8.6.3 APPEARANCE ITEMS 16K

VERIFICATION AND ACCEPTANCE OF CONFIRMITY OF

8.6.4 EXTERNALLY PROVIDED PRODUCT AND SERVICES 16K
SERVICES

8.6.5 STATUTORY AND REGULATORY CONFIRMITY 16K

8.6.6 ACCEPTANCE CRITERIA 16K

8.7 CONTROL OF NON CONFIRMING OUTPUTS 9K

8.7.1 9K
8.7.1.1 CUSTOMER AUTHORISATION FOR CONCESSION 16K

CONTROL OF NON CONFIRMING PRODUCT-

8.7.1.2 16K
CUSTOMER SPECIFIED PROCESS

8.7.1.3 CONTROL OF SUSPECT PRODUCT 16K

8.7.1.4 CONTROL OF REWORKED PRODUCT 16K

8.7.1.5 CONTROL OF REPAIRED PRODUCT 16K

8.7.1.6 CUSTOMER NOTIFICATION 16K

8.7.1.7 NONCONFIRMING PRODUCT DISPOSITION 16K

8.7.2 9K

9 Performance Evaluation

9.1 MONITORING MEASURMENT ANALYSIS AND 9K

EVALUATION

9.1.1 GENERAL 9K

MONITORING AND MEASURMENT OF

9.1.1.1 16K
MANUFACTURING PROCESSES

9.1.1.2 IDENTIFICATION OF STATISTICAL TOOL 16K

9.1.1.3 APPLICATION OF STATISTICAL CONCEPTS 16K

9.1.2 CUSTOMER SATISFACTION 9K

9.1.2.1 CUSTOMER SATISFACTION SUPLEMENTAL 16K

9.1.3 ANALYSIS AND EVALUATION 9K

9.1.3.1 PRIORITISATION 16K

9.2 INTERNAL AUDIT 9K

9.2.1 9K

9.2.2 9K

9.2.2.1 INTERNAL AUDIT PROGRAMME 16K

9.2.2.2 QUALITY MANAGEMENT SYSTEM AUDIT 16K

9.2.2.3 MANUFACTURING PROCESS AUDIT 16K

9.2.2.4 PRODUCT AUDIT 16K

9.3 MANAGEMENT RERVIEW 9K

9.3.1 GENERAL 9K

9.3.1.1 MANAGEMENT REVIEW SUPLEMENTAL 16K

9.3.2 MANAGEMENT REVIEW INPUT 9K

9.3.2.1 MANAGEMENT REVIEW INPUT SUPLEMENTAL 16K

9.3.3 MANAGEMENT REVIEW OUTPUT 9K

9.3.3.1 MANAGEMENT REVIEW OUTPUT SUPLEMENTAL 16K

10 Improvement

10 IMPROVEMENT 9K

10.1 GENERAL 9K

10.2 NONCONFORMITY AND CORRECTIVE ACTION 9K

10.2.1 9K

10.2.2 9K
10.2.3 PROBLEM SOLVING 16K

10.2.4 ERROR PROOFING 16K

10.2.5 WARRENTY MANAGEMENT SYSTEM 16K

CUSTOMER COMPLAINTS AND FIELD FAILURE TEST

10.2.6 ANALYSIS 16K

10.3 CONTINUAL IMPROVEMENT 9K

10.3.1 CONTINUAL IMPROVEMENT SUPLEMENTAL 16K

 QSP03
business Plan

QSP04
Management review
QSP05

Training
QSP06

Employee motivation
Director Director Head HR Head HR Sales
Head
QSP07

Enquiry and order handling

Sales
Head
QSP08

Customer complaint handling

Head QA NPD
R&D

Head
Head
QSP09

New product development

R&D
Head
QSP10

Engineering change
Engr
QSP11

Supplier selection and

evaluation
Engr
QSP12

Purchasing control
Materials Materials s
Engr
QSP13

Material

Head QA

Supplier QMS development

Salzer Unit IV-IATF 16949 REQUIREMENT MA
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 on
Head
QSP14
Production planning and
control

on
Head
QUIREMENT MAP
QSP15

Producti producti
Production QSP16

Inhouse Inspection ance

Head QA Engg
QSP17

Machine maintenance
on
Mainten Head
QSP18

producti

Tooling management
QSP19

Indentification and
treceability
Stores
QSP20

Store control
QSP21

Packing
PackIng Head
QSP22

All HODs Incharge incharge Quality

Control and monitoriung of

measuring equipmnet
sales
Head
QSP23

Customer satisfaction
MR
QSP24

internal Audit
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 QSP25
Control of non confirming
product

QSP26
Continual improvement QSP27

Corrective action
QSP28

Prventive action
Stores
QSP29

Delivery
head QA All HOD All HOD All HOD Incharge R&D
Head
QSP30

Product safety
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 QSP No Owner
QSP01 MR
QSP02 MR
QSP03 Director
QSP04 Director
QSP05 Head HR
QSP06 Head HR
QSP07 Head Sales
QSP08 Head Sales Head QA
QSP09 Head R&D Head NPD
QSP10 Head R&D
QSP11 HOD Purchase
QSP12 Engineer Materials
QSP13 Engineer Materials Head QA
QSP14 Head Production
QSP15 Sr. Engg production
QSP16 Head QA
QSP17 Maintenance Engg
QSP18 Head production
QSP19 All HODs
QSP20 Stores Incharge
QSP21 Packaging incharge
QSP22 Head QA
QSP23 head sales
QSP24 MR
QSP25 head QA
QSP26 All HODs
QSP27 All HODs
QSP28 All HODs
QSP29 Stores Incharge
QSP30 Head R&D