ManageEngine Exchange Reporter Plus
ManageEngine Exchange Reporter Plus
ManageEngine Exchange Reporter Plus
www.exchangereporterplus.com
Table of Contents
Document summary 3
System requirements 4
Hardware requirements 4
Software requirements 4
Appendix 9
Related documents 10
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Document summary
This guide is intended for users who are new to Exchange Reporter Plus. It can be used for
evaluation purposes or to quickly set up Exchange Reporter Plus in your environment. This guide
covers the following topics:
System requirements
Note: This guide covers only the basic configuration options. For a detailed guide on how to set up
and use Exchange Reporter Plus, please refer to our Resources Center.
All-inclusive reporting:
Get complete information about all components of your Exchange and Skype for Business environments,
including mailboxes, distribution lists, and public folders.
Inside-out monitoring:
Retrieve information about the health and status of components and services in your Exchange servers.
Monitor Exchange email queues, database availability groups (DAGs), server storage, and more.
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System requirements
Hardware requirements
Hardware Minimum
RAM 4GB
To calculate an appropriate estimate of the hard disk space you might need, use the table below:
1 1 37KB
Tip: Use the Archive Settings (Settings > Configuration > Other Configuration > Archive Settings)
to archive the reports and free up disk space.
Software requirements
Data collection is supported for these versions of Exchange Server:
Exchange Reporter Plus can be installed on the following Windows Operating systems:
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Exchange Reporter Plus' web console can be accessed on the following browsers:
MS SQL
Refer to the table below for the exact privileges required by Exchange Reporter Plus.
Exchange Server reporting, auditing, The user account must be a member of the:
and monitoring Domain Admins group
Exchange Online reporting and auditing The user account must have a:
Skype for Business Server reporting The user account must be a member of the:
CsAdministrator or
CsViewOnlyAdministrator group
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Prerequisites for installation
Ensure the following prerequisites are satisfied on the machine in which you plan to install
Exchange Reporter Plus.
4. Install MAPI to extract mailbox size and content-related data for Exchange Server versions 2003
and 2007. It can be downloaded here.
https://www.microsoft.com/en-in/download/details.aspx?id=42040.
6. For mailbox and public folder content reports: The user account that you use to configure
the Exchange server in Exchange Reporter Plus must have a valid mailbox that's not hidden
from the global address list. The user must also have logged in to the mailbox at least once.
7. Ensure there's a valid mailbox for MAPI Profile (applies only for Exchange Server 2003
and 2007 versions).
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Installing Exchange Reporter Plus
1. Download Exchange Reporter Plus.
Note: If you have already installed Exchange Reporter Plus, use the Service Pack to update to
the latest version.
2. When you install the Exchange Reporter Plus Service, the following dialog box will appear:
3. Please provide the credentials of a user who has administrative privileges on the local machine
where the product is installed.
Once the Exchange Reporter Plus Service is installed, you can start the product as
a Windows service.
1. Double-click the desktop icon. Exchange Reporter Plus will open in a web browser.
2. It can also be started from: Start > Programs > Exchange Reporter Plus > Start
Exchange Reporter Plus.
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Accessing Exchange Reporter Plus
Note: Ensure Exchange Reporter Plus is running.
Hostname: IP address or hostname of the machine in which Exchange Reporter Plus is installed.
Port number: The port number used by Exchange Reporter Plus. By default, it is 8181.
2. Or, double-click the desktop icon again to open Exchange Reporter Plus in a web browser.
3. If the product has already been started as an application, you can launch it by right-clicking
the system tray icon of Exchange Reporter Plus and selecting Start Client.
2. If the product is running as an application, you can also stop it by right-clicking the system tray
icon of Exchange Reporter Plus and selecting Shutdown Server.
Note: If you’re logging in to Exchange Reporter Plus for the first time after installation,
use admin as both the username and password.
2. Click Login.
You can change the default password by following the steps below:
Under the Actions column, click the edit icon next to the admin account.
Click Edit Password.
Click Save.
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Appendix
Steps to enable csCookie
1. Open the Run dialog box and enter inetmgr.
b. Check the Cookie ( cs(Cookie) ) box.
c. Click OK.
7. For IIS 6:
b. Check the Cookie ( cs(Cookie) ) box.
c. Click OK.
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Related documents
The table below lists some documents related to Exchange Reporter Plus that you may find useful.
Admin guide This is an all-inclusive guide that covers all the aspects of the
product and provides step-by-step instructions on how to configure
and use the various settings it provides.
SSL configuration guide This guide provides step-by-step instruction on how to apply an
SSL certificate in the product, and enable a secure connection
(HTTPS) between the browser and Exchange Reporter Plus server.
Database maintenance guide This guide contains frequently asked questions about database
maintenance in Exchange Reporter Plus.
[E-book] Securing Exchange This e-book lists the best practices for securing your
with Exchange Reporter Plus Exchange environment.
Reverse proxy guide This guide provides step-by-step instructions on how to enable
a reverse proxy for Exchange Reporter Plus.
Exchange Reporter Plus is an analysis, monitoring, and change auditing solution for Exchange Online and
Exchange Servers. It features over 300 unique reports on various Exchange entities such as mailboxes,
public folders, Outlook Web Access, and ActiveSync. Customize reports to track room mailbox usage, break
down email response times, and locate messages based on keywords in their content. Configure alerts in
Exchange Reporter Plus for instant notifications on critical changes that require your immediate attention.