ManageEngine Exchange Reporter Plus

Download as pdf or txt
Download as pdf or txt
You are on page 1of 10

Installation Guide

www.exchangereporterplus.com
Table of Contents

Document summary 3

Exchange Reporter Plus overview 3

System requirements 4

Hardware requirements 4

Software requirements 4

Privileges required for Exchange Reporter Plus 5

Prerequisites for installation 6

Installing Exchange Reporter Plus 7

Starting Exchange Reporter Plus 7

Accessing Exchange Reporter Plus 8

Appendix 9

Related documents 10

2 www.exchangereporterplus.com
Document summary
This guide is intended for users who are new to Exchange Reporter Plus. It can be used for
evaluation purposes or to quickly set up Exchange Reporter Plus in your environment. This guide
covers the following topics:

What is Exchange Reporter Plus

System requirements

How to install Exchange Reporter Plus

How to start and log in to Exchange Reporter Plus

Note: This guide covers only the basic configuration options. For a detailed guide on how to set up
and use Exchange Reporter Plus, please refer to our Resources Center.

Exchange Reporter Plus overview


ManageEngine Exchange Reporter Plus is a reporting, monitoring, and change auditing tool for
Exchange Server, Exchange Online, and Skype for Business Server. It features more than 300
unique reports on various Exchange entities such as mailboxes, email traffic, public folders,
Outlook Web Access, and ActiveSync, along with reports featuring usage and configuration
details about Skype for Business Server. Exchange Reporter also audits activities in Exchange
servers and Exchange Online, and can send real-time email alerts. 

All-inclusive reporting: 
Get complete information about all components of your Exchange and Skype for Business environments,
including mailboxes, distribution lists, and public folders. 

Inside-out monitoring:
Retrieve information about the health and status of components and services in your Exchange servers.
Monitor Exchange email queues, database availability groups (DAGs), server storage, and more. 

Real-time change auditing:


Audit Exchange event logs effortlessly. Track and report on non-owner mailbox access, mailbox logon
activity, changes to mailbox permissions and server configurations, and more.
For a quick look at some important aspects of Exchange Reporter Plus, refer to the product datasheet.

3 www.exchangereporterplus.com
System requirements
Hardware requirements

Hardware Minimum

Processor Intel Core i3

RAM 4GB

Disk space 10 to 20GB


Note: The storage space requirements might vary depending upon your
organization size, mailbox size, traffic volume, Outlook Web Access logins,
and mailbox and organization property changes.

To calculate an appropriate estimate of the hard disk space you might need, use the table below:

Number of users Number of days Total size

1 1 37KB

1,000 100 37 x 1,000 x 100 = 3,700,000KB (or 3.7GB)

Tip: Use the Archive Settings (Settings > Configuration > Other Configuration > Archive Settings)
to archive the reports and free up disk space. 

Software requirements
Data collection is supported for these versions of Exchange Server:

Exchange Server 2003 Exchange Server 2013

Exchange Server 2007 Exchange Server 2016

Exchange Server 2010 Exchange Server 2019

Exchange Reporter Plus can be installed on the following Windows Operating systems:

Windows Server 2008 Windows 7

Windows Server 2008 R2 Windows 8

Windows Server 2012 Windows 8.1

Windows Server 2016 Windows 10

Windows Server 2019

4 www.exchangereporterplus.com
Exchange Reporter Plus' web console can be accessed on the following browsers:

Internet Explorer 9 and above

Mozilla Firefox 45 and above 

Google Chrome 45 and above

The following databases are supported for storing product-related data:

PostgreSQL (bundled with the product)

MS SQL

Privileges required for Exchange Reporter Plus


Exchange Reporter Plus collects data from Active Directory, Exchange Server, Exchange Online,
and Skype for Business Server for generating reports, alerts, etc. To collect all the necessary data
without issue, you must configure Exchange Reporter Plus with a user account that has been
assigned all the necessary privileges.

Refer to the table below for the exact privileges required by Exchange Reporter Plus.

Features Privileges required

Exchange Server reporting, auditing, The user account must be a member of the:
and monitoring Domain Admins group

Organization Management group

Exchange Online reporting and auditing The user account must have a:

Global Administrator role

Skype for Business Server reporting The user account must be a member of the:

CsAdministrator or

CsViewOnlyAdministrator group

5 www.exchangereporterplus.com
Prerequisites for installation
Ensure the following prerequisites are satisfied on the machine in which you plan to install
Exchange Reporter Plus.

For Exchange Server


1. Install Windows Management Framework (which contains Windows PowerShell and
Windows Remote Management).

Note: In Windows Server 2008 R2 and above, Windows Management Framework


is installed by default.

2. Install Microsoft .NET Framework 3.5 Service Pack 1 or above.

3. Install Microsoft Exchange Web Services Managed API 2.2.

4. Install MAPI to extract mailbox size and content-related data for Exchange Server versions 2003
and 2007. It can be downloaded here.
https://www.microsoft.com/en-in/download/details.aspx?id=42040.

5. Enable csCookie. Refer to the Appendix for instructions.

6. For mailbox and public folder content reports: The user account that you use to configure
the Exchange server in Exchange Reporter Plus must have a valid mailbox that's not hidden
from the global address list. The user must also have logged in to the mailbox at least once.

7. Ensure there's a valid mailbox for MAPI Profile (applies only for Exchange Server 2003
and 2007 versions).

For Exchange Online


1. Install Azure Active Directory PowerShell module.

2. Install MSOnline PowerShell module.

3. Install Microsoft Online Service Sign-in Assistant.

For Skype for Business Server


There are no prerequisites for configuring Skype for Business Server.

6 www.exchangereporterplus.com
Installing Exchange Reporter Plus
1. Download Exchange Reporter Plus. 

2. Double-click the downloaded EXE file to start the InstallShield Wizard.

3. Follow the instructions displayed on the InstallShield Wizard to complete the installation.

Note: If you have already installed Exchange Reporter Plus, use the Service Pack to update to
the latest version.

Installing Exchange Reporter Plus as a Windows service


1. Click Start > Programs > Exchange Reporter Plus > Service > Install Exchange Reporter Plus Service.

2. When you install the Exchange Reporter Plus Service, the following dialog box will appear:

3. Please provide the credentials of a user who has administrative privileges on the local machine
where the product is installed.

Once the Exchange Reporter Plus Service is installed, you can start the product as
a Windows service. 

Starting Exchange Reporter Plus


Once Exchange Reporter Plus is successfully installed, a shortcut will be added to the desktop.
To start Exchange Reporter Plus:

1. Double-click the desktop icon. Exchange Reporter Plus will open in a web browser.

2. It can also be started from: Start > Programs > Exchange Reporter Plus > Start
Exchange Reporter Plus.

3. If Exchange Reporter Plus is installed as a Windows service, then start it using the


Windows Services Manager (services.msc) tool.

7 www.exchangereporterplus.com
Accessing Exchange Reporter Plus
Note: Ensure Exchange Reporter Plus is running.

Accessing the product


1. Open a web browser and type http://<hostname>:<port number> in the address bar.

Hostname: IP address or hostname of the machine in which Exchange Reporter Plus is installed.

Port number: The port number used by Exchange Reporter Plus. By default, it is 8181.

2. Or, double-click the desktop icon again to open Exchange Reporter Plus in a web browser.

3. If the product has already been started as an application, you can launch it by right-clicking
the system tray icon of Exchange Reporter Plus and selecting Start Client.

Stopping the product


1. Click Start > Programs > Exchange Reporter Plus > Stop Exchange Reporter Plus.

2. If the product is running as an application, you can also stop it by right-clicking the system tray
icon of Exchange Reporter Plus and selecting Shutdown Server.

Logging in to Exchange Reporter Plus


1. In the login screen of Exchange Reporter Plus, enter the Username and Password.

Note: If you’re logging in to Exchange Reporter Plus for the first time after installation,
use admin as both the username and password.

2. Click Login.

You can change the default password by following the steps below: 

Go to Settings > Admin > Utilities > User Management. 

Under the Actions column, click the edit icon next to the admin account. 

Click Edit Password.

Enter the new password, then enter it again to confirm it. 

Click Save.

8 www.exchangereporterplus.com
Appendix
Steps to enable csCookie
1. Open the Run dialog box and enter inetmgr.

2. In the left pane, expand the machine name > Sites.

3. Click Default Web Site.

4. In the middle pane, double-click Logging.

5. In the right pane, under Actions, click Enable.

6. For IIS 7 and above:

a. Under the Log File section, click Select Fields.

b. Check the Cookie ( cs(Cookie) ) box.

c. Click OK.

7. For IIS 6:

a. Click Properties and go to the Advanced tab.

b. Check the Cookie ( cs(Cookie) ) box.

c. Click OK.

9 www.exchangereporterplus.com
Related documents
The table below lists some documents related to Exchange Reporter Plus that you may find useful.

Document What is it about?

Admin guide This is an all-inclusive guide that covers all the aspects of the
product and provides step-by-step instructions on how to configure
and use the various settings it provides.

SSL configuration guide This guide provides step-by-step instruction on how to apply an
SSL certificate in the product, and enable a secure connection
(HTTPS) between the browser and Exchange Reporter Plus server.

Database maintenance guide This guide contains frequently asked questions about database
maintenance in Exchange Reporter Plus.

[E-book] Securing Exchange This e-book lists the best practices for securing your
with Exchange Reporter Plus Exchange environment.

Reverse proxy guide This guide provides step-by-step instructions on how to enable
a reverse proxy for Exchange Reporter Plus.

About Exchange Reporter Plus

Exchange Reporter Plus is an analysis, monitoring, and change auditing solution for Exchange Online and
Exchange Servers. It features over 300 unique reports on various Exchange entities such as mailboxes,
public folders, Outlook Web Access, and ActiveSync. Customize reports to track room mailbox usage, break
down email response times, and locate messages based on keywords in their content. Configure alerts in
Exchange Reporter Plus for instant notifications on critical changes that require your immediate attention.

You might also like