Poulakos, John - 'The Components of Dialogue'
Poulakos, John - 'The Components of Dialogue'
Poulakos, John - 'The Components of Dialogue'
Western Speech
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To cite this article: John Poulakos (1974) The components of dialogue, Western
Speech, 38:3, 199-212, DOI: 10.1080/10570317409373830
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The Components of Dialogue
JOHN POULAKOS*
Several notions are implied by the idea of the Self. Individuality is one
of them. Being an individual is a state of being undivided in itself. In such a
* Mr. Poulakos is a doctoral student in Speech Communication and Human Rela-
tions,1 University of Kansas.
Richard L. Johannesen, "The Emerging Concept of Communication as Dialogue,"
The 2Quarterly Journal of Speech, LVII (December, 1971), 373-382.
Webster's New World Dictionary of the American Language (The World Pub-
lishing
3
Company, New York, 1958), p. 245.
Ibid, p. 301.
[199]
WESTERN SPEECH SUMMER 1974
severely limited. However, the Self realizing his limitations and imperfections
may decide to alter his condition by abandoning his separateness and enter*
ing into togetherness, or by eliminating his distance and coming near others.
Clearly, then, any dialogical happening depends upon the decision of two
separate Selves to alter their present condition. In fact, it is the making of
such a decision that constitutes the most critical point preceding any dialogi-
cal interaction.
Affirming the thesis that dialogue is necessary for the improvement of
the Self, Martin Buber explains that "the inmost growth of the Self is not
accomplished, as people like to suppose today, in man's relation to himself,
but in the relation between the one and the other, between men . ..- ."6 One
must realize, in addition to Buber's insight, that in order to enter into relation
with his fellow man, man himself must have a starting point; he must have
been, and he must be. If it is accepted, then, that the Self grows only in a
dialogical relationship, but that there still must be a Self to begin with, it
should be agreed that this latter Self must be a highly imperfect and incom-
plete Self. Therefore, what one brings with him in dialogue is a Self that has
room and desire to grow. It is a Self-in-search of justification for and affirma-
tion of being by way of meaningful encounters with the other. It is a Self
aware that only because there is otherness can he attempt to establish himself
by distinguishing his being from that of the others. :
The idea of Self emerging in dialogue is supported by symbolic inter-
action which posits that "The meaning of a thing for a person grows out of
the ways in which other persons act toward the person with regard to the
thing. Their actions operate to define the thing for the person."7 Qearly the
meaning of Self for oneself arises in the process of interaction between Self
and others.
4
Frederick Patka, Existentialist Thinkers and Thought, (New York: The Citadel
Press,
5
1962), p. 47.
Ibid.
6
Martin Buber, Between Man and Man, trans. Ronald Gregor Smith (London:
Kegan7
Paul, 1947), p.21.
Herbert Blumer,Symbolic Interactionism: Perspective and Method, (Englewood
Cliffs, NJ : Prentice Hall, Inc., 1969), pp. 4-5.
[200]
WESTERN SPEECH JOHN POULAKOS
When in dialogue, the participant Self is met with the difficulty of observ-
ing himself interacting because such an observation presupposes at least a
double sense of Self : the Self observed, and the Self as observer. Karl Jaspers,
the German philosopher, devotes a great deal of his thought on the subject
of the Self, and regarding its dual nature he states : " T is the being that grasps
itself. It is aware of itself as aiming at itself—as one, and at the same time
as two beings which remain one despite their distinction. It is the subject
that makes an object of itself."8 This distinction introduces the dichotomy of
the subjective and objective Self, and the difference between the empirical
and the transcendental ego, considerations which go beyond the limits of this
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essay.
In any discussion regarding the Self, an essential consideration is that
man senses the need to know himself, a need which can be met only if one has
the ability to step back from his particular situation and view his very own
Self as he would view another man. Although dialogue may have little to do
with the development of this ability, it allows each participant to see himself
in his partner as though his partner were an existing mirror. Such a Self
perspective based on the other partner's perceptions is attainable through
what is known as feedback. It is only through feedback from the other that
one begins to visualize and later understand himself as the object of his own
thought. Gradually, and in the context of feedback, there emerges a Self
with a double awareness : the one of the participant Self and that of the Self
as observer.
Being the Self that one sees, or the Self that one becomes, in dialogue
means actively choosing to become one's own creator. But as one becomes,
and discovers who he really is, he also experiences a resistance against the
acceptance of himself as he simply is. Sometimes the resistance is so strong
that it makes a man feel guilty for being the way he is. Jaspers points out that
there is a basic difference between the acceptance of internal states of being
and phenomena external to the Self. Referring to external things, he suggests
that "Those things exist for me as downright otherness, not as themselves."
Then he continues : "but I am in myself, I am the being which acts and thus
is, the being which appears to itself as what it can be but cannot simultaneously
be aware of. . . . This is why something in me resists recognition of myself
as being simply given the way I am ;. . ."9
are several cultural and social norms which often force one to assume un-
In addition to the resistance from within that Jaspers talks about, there
are several cultural and social norms which often force one to assume un-
desirable roles and be what he actually is not. When such a thing occurs his
essence is identified with the external forces around him. He is no longer
8
Karl Jaspers, Philosophy Volume II, trans. E.B. Ashton (Chicago: The Universi-
ty of9 Chicago Press, 1970), p. 26.
Jaspers,Phibsophy Volume II, p. 32.
[201]
WESTERN SPEECH SUMMER 1974
the center of emphasis. Instead, his Self gradually becomes a byproduct of the
interplay of the existing sociocultural influences. His self-identity is even-
tually lost. Social philosophers and cultural anthropologists warn constantly
against social norms with dehumanizing effects or cultural forces which lead
to alienation.
When totally immersed in his social surroundings a man may never dis-
cover who he is because, as argued previously, he lacks the ability of dis-
establishing himself from his particular situation. But, if he temporarily steps
back, he may discover that he has become dehumanized and alienated. This
realization will probably make him reject hiself as such. This rejection is
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For Buber, who also dismisses individualism and collectivism, the funda^
mental fact of human existence is man with man. This means that "The
individual is a fact of existence insofar as he steps into a living relation with
other individuals. The aggregate is a fact of existence insofar as it is built
up of living units of relation."16 Therefore, any knowledge concerning human
existence "can only be attained through man's personal engagement, through
his entering with his whole being into dialogue."17
In this section, it has been pointed out that the Self constitutes one of
the three components of dialogue. As such, the Self stands undivided in him-
self and divided from everything else. When in dialogue, the Self exists both
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as the observer and as that which is observed. In the context of dialogue, the
incomplete Self aims toward personal growth and seeks self-knowledge. By
avoiding individualism or collectivism the Self can enter into the relational
event of dialogue and become self-accepting.
T H E OTHER
ego to the security of a strong and solid sense of inwardness/' 18 From the
above insight, one may easily infer that a creative and successful dialogical
relationship depends, among other things, on the presence of an optimum
amount of otherness before each partner.
Generally, the notion of otherness as it relates to people has a variety of
meanings. For some it is the source of zest for life as they in awe discover
the experience of being alive. Among them Martin Buber nostaligically
recollects his first experience with the Other :
When I was eleven years of age, spending the summer on my
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To this Marcel adds that "We must even go further and say that such a
knowledge is in reality sacrilegious and destructive, it does no less than
denude its object of the one thing he has which is of value and so it degrades
him effectively."21
Still, for someone, the other person might be of interest insofar as "he is
likely to form a favourable picture of him, which in turn he will receive
back."22 Once again, to see the Other in this utilitarian light is a form of what
Marcel calls "moral egocentricity". This term refers to one's unwillingness
to see the other person independently of his usefulness for one's Self. Such
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an attitude Marcel disapproves by stating: "From the very fact that I treat
the other person merely as a means of resonance or an amplifier, I tend to
consider him as a sort of apparatus which I can, or think I can, manipulate,
or of which I can dispose at will. I form my own idea of him and, strangely
enough, this idea can become a substitute for the real person, a shadow to
which I shall come to refer my acts and words."33
Whether by encountering the Other one is overcome by existential awe
or by mere frustration, what cannot be denied, for certain, is that the Other
not only exists but exists in interaction with the Self. Yet, the role or the
influence of the Other varies from situation to situation.
In dialogue, the Other is faced by the Self as this particular Other made
in this particular way. And so the task emerges very clearly, requesting as it
were that the Self attempt to meet the Other in his uniqueness and peculiarity,
and come to terms with him. Coming to terms with the Other becomes actu-
ality when the Other is recognized, accepted, and confirmed as he is.
Initially, each partner becomes aware of the Other, and through this
awareness he recognizes that the Other is elementally different from himself.
That is to say that the Other " . . . does not have merely a different mind, or
a way of thinking or feeling, or a different conviction or attitude, but has also
a different perception of the world, a different recognition and order of mean-
ing, a different touch from the regions of existence, a different faith, a differ-
ent soil.. ."24
This recognition of the differentiation implicit in the Other seems to be
necessary before the Other can be accepted by the Self. Acceptance, however,
does not imply agreement. One can accept the Other's being while opposing
the Other's views. Disagreement in arguments and opposition in views lies
in the conversational interchange, not in the human relationship. Accepting
the Other means allowing him to partake in one's life. It also means denounc-
ing one's egocentric tendencies, and act of admission of personal imperfec-
tion and desire for growth possible only in relation. It may be said that accept-
21
22
Ibid.
23
Ibid., p. 17.
24
Ibid., pp. 17-18.
Martin Buber, Between Man and Man, pp. 61-62.
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WESTERN SPEECH J O H N POULAKOS
ance of the Other is one of the prerequisites for authentic existence. When
two partners can turn to each other and say : "I accept you as you are", their
dialogue may proceed in the climate of authenticity. Yet the Other is not only
to be recognized and accepted ; he is to be confirmed, too.
According to Buber, confirmation constitutes the basis of the existence of
man with man. Every man needs confimation from others. In turn, every
man is capable of confirming others. Confirmation is the most critical factor
in the growth and development of the Self, because it allows one to confidently
become himself. Such confidence can come to a man only from another fellow
man. As Buber puts it, "Sent forth from the natural domain of species into
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the hazard of the solitary category, surrounded by the air of a chaos which
came into being with him, secretly and bashfully he watches for a Yes which
allows him to be and which can come to him only from one human person to
another." 25
In this section, the Other has been seen as the second component of dia-
logue. As such it is different and distant from the Self. It is also a necessary
factor for the existence of the Self. If the Other is dismissed the notion of
dialogical interaction is negated. Seen in an objective or utilitarian light, the
Other has little to offer to the development of the Self. A proper recognition,
acceptance, and confirmation of the Other leads into a meaningful sense of
selfhood.
T H E BETWEEN
Neither the Self nor the Other has boundaries which are really obvious
and clearly denned. One can never be certain where one personality ends
and another begins. In this essay, the Self and the Other have been treated
as two separate entities for analytical purposes. In actuality, however, the
two are less distinct than the foregoing analysis might suggest. At this point,
it may be said that the most significant thing about these two components is
that they both possibilitate and subsequently define a third reality which
belongs to neither one of them but without which dialogue is negated. This
reality Martin Buber designates as the realm of the "Between". The Between
focuses one's attention to the relationship that exists between the two parti-
cipants, a relationship which does not reside within themselves but without
which dialogue cannot be conceived. An implicit assumption operating here
is that there can be no dialogue between two persons neither one of whom is
aware of the other's existence.
Traditionally, dialogue has been viewed as a phenomenon composed of
the characteristics and attributes of each of the two partners put together.
The appraisal of the facts of the dialogical situation has up to the present
25
Martin Buber, "Distance and Relation" Martin Buber, The Knowledge of Man,
(New York: Harper and Row Publishers, 1965), p. 71.
[207]
WESTERN SPEECH SUMMER 1974
time included first, the physical aspects (i.e., the two people who talk to each
other with words and gestures), and second, the psychological aspects (i.e.,
what happens inside each participant). But as Buber states, "In this view
the meaningful dialogue itself that proceeds between them and to which the
acoustic and optical events fit, the dialogue that arises out of the souls and is
reflected in them, this remains unregistered."23
Of course, the view of the two participants in their separateness fails to
account for their "partnership", the actual "interconnection" of the two as
they engage in dialogue. Their relationship to each other is bypassed if their
dialogue is regarded as the mere sum of two individual entities. As Buber
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remarks, "If I and another come up against one another... the sum does not
exactly divide, there is a remainder, somewhere, where the souls end and the
world has not yet begun, and this remainder is what is essential."27
But however essential the area of the Between may be, it has not, thus
far, been the concern of communication theory,".. .because in distinction
from the individual soul and its context, it does not exhibit a smooth con-
tinuity, but is ever again reconstructed in accordance with men's meeting
with one another ; . . ."2S Judging from the available communication literature
one may conclude that theorists and researchers in the field have for the most
part neglected to pursue the Between as an object of inquiry. It is ironic,
however, that the Between is unknowingly represented in known communi-
cation models, although it is not accounted for. Most models include two
major foci, one of which is labeled source, originator, etc., while the other
is termed receiver, interpreter, etc. ; they also include various other things
such as message, noise, channel, feedback, etc. Conceivably, the area devoid
of labels or pictures that is between the two foci, the empty space, is what
represents the Between.
Referring to the notion of the Between by the term "intersubjectivity",
Gabriel Marcel points ont that if one were to place a chair next to a table it
would make no difference to either one of the objects. Similarly, there would
be no difference if one were to take the chair away from the table. The same
is not true with two partners. Marcel insists that the relationship between the
two people as well as any interference with that relationship does make a
difference to both partners.29 Emphasizing the significance of "intersubject-
ivity", Marcel proclaims that "Between two people . . . who have an intimate
relationship, a kind of unity tends to be created which makes a third person,
26
Martin Buber, "Replies to my Critics" The Philosophy of Martin Buber, eds.
Paul Schilpp, Maurice Friedman (La Salle, Ill.: The Open Court Publishing Co., 1967),
P. 707.
27
28
Buber, Between Man and Man, p. 204.
29
Ibid., p. 203.
Gabriel Marcel, The Mystery of Being Volume I, trans. GS Fraser (Chicago:
Henry Regnery Co., 1950), p. 181.
[208]
WESTERN SPEECH JOHN POULAKOS
who has not been initiated into the relationship, who does not participate in
it, feel an intruder."30
In contrast to the components of the Self and Other, the unity between
two people in dialogue that Marcel talks about is very difficult to describe,
partly because it cannot be observed. It is, then, one might assert, the invisi-
ble entity which interconnects two people who have turned to each other. It
is, more precisely, the entity which allows us to view the two participants
as partners rather than two separate individuals. The Between is like the
force which binds all the particles of an organism together and permits us to
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consider such an organism alive. When this force is absent we regard such
an organism dead, although it may have all the particles of an alive one. The
Between, then, may be seen as the interhuman force which sustains dialogue
between two people and makes the actual relationship be an end, not a means
to some other end. When this unity is present, the participants are neither
one nor two. Instead, by interacting with each other and by responding to
one another simultaneously, each becomes himself. Between them there is
created an intimacy which cannot be compared to two electronic boards ex-
changing signals. Martin Buber advances further the notion of this inter-
human force by explaining: " .. .by the interhuman I mean solely actual
happenings between men, whether wholly mutual or tending to grow into
mutual relations. For the participation of both partners is in principle in-
dispensable. The sphere of the interhuman is one in which a person is con-
fronted by another. We call this unfoulding the dialogical."31
From what has been said so far, it should be obvious that the Between can-
not be found between any two people and at any time. To be sure, certain
conditions must be there before its emergence becomes possible. Initially,
the two partners must be in each other's presence. Yet, physical presence is
not enough. It is not uncommon for two people to be in the same room and
mutually unaware. Therefore, in addition to their physical presence the two
must become aware of each other, at least on a perceptual level. Mutual
awareness, however, is not a sufficient condition, either. Conceivably, two
people can be perceptually aware of each other but oblivious to each other's
humanity. Some degree of interaction between the two seems to be another
necessary condition, but like the others it fails to account for the emergence
of the Between. Three essential conditions have been suggested all of which
are inadequate. Equally essential, yet more adequate than the above three
is a fourth condition which describes an attitudinal disposition on the part of
the participants. This disposition refers to the concept known as openness.
The participants are open to the extent that they allow what has already
30
31
Ibid.
Martin Buber, "Elements of the Interhuman," Martin Buber, The Knowledge of
Man, ed. Maurice Friedman (New York: Harper and Row Publishers, 1965), p. 75.
[209]
WESTERN SPEECH SUMMER 1974
impressed upon them—their awareness of the other—impress on them deeper
and affect them decidedly. For Buber, being open means granting a share of
one's being to one's partner.
As the Between emerges, it gradually becomes incorporated into the par-
ticipants' personal world. Part of their humanity is defined by their ability
to create in cooperation the entity we have called the Between. In view of
this entity, man may be envisioned as a center surrounded by other distant
and separate centers. Becoming in this situation means interconnecting one-
self with other centers, constructing something between oneself and particular
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appear to others as man who is being himself when, in fact, he is not. His
fear, of course, amounts to the possibility of disapproval or rejection from the
others if he were really to be himself.
From these two ways of being in relation to others, one does not always
choose the one to the exclusion of the other. Most people stand between the
two poles, and, depending on what the situation distates, they oscillate. This
being the case, one can only distinguish between men who, for the most part,
are and men who mostly seem.
The value implied in this section is that being is more desirable than
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seeming. In the words of Martin Buber, "To yield to seeming is man's es-
sential cowardice, to resist it is his essential courage."33 One decisive part of
man's becoming in life is the painful movement toward being himself. One
must always try to be whoever and whatever he is.
One can struggle to come to oneself—that is to come to confidence
in being. One struggles, now more successfully, now less, but never
in vain, even when one thinks he is defeated. One must at 34 times pay
dearly for life lived from the being ; but it is never too dear.
When the two men in dialogue communicate themselves to one another as
what they are, their interchanges is marked by truth and authenticity. But
authenticity in their relationship does not depend on " . . . one saying to the
other everything that occurs to him, but only on his letting no seeming creep
in between himself and the other. It does not depend on one letting himself
go before another, but on his granting to the man to whom he communicates
himself, a share of his being. This is a question of the authenticity of the inter-
human and where this is not to be found, neither is the human element itself
authentic."35
Contrary to the above treatment of seeming, some communication writers
assert that "man is by nature a role taker and that his most common ex-
istential choice is not one of playing or not playing a role but one of selecting
among the roles available to him".38 Such a position questions the view that
one has a "Real Self" and establishes that man operates exclusively in the
realm of seeming. The limitations of the above position are obvious if one
considers that being a role taker does not necessaryrily eliminate other di-
mensions of one's essence, i.e., the existence of a "Real Self". But even if we
adopt that man is basically a role taker, we cannot escape the more basic
reality of a Real Self who must perceive the available roles, choose a particular
one, interpret it, and act it out. In the process of acting out a role one is de-
fined only in part. For the most part one is affected positively or negatively by
33
34
Maurice Friedman, ed. Martin Buber, The Knowledge of Man, p. 78.
34
Ibid.
36
Ibid., p. 77
Roderick Hart, Don Burks, "Rhetorical Sensitivity and Social Interaction"
Speech Monographs, 1972 p. 77.
[211]
WESTERN SPEECH SUMMER 1974
the role he chooses. In the performing arts an actor is moved by the nobility
and courage of the character he is portraying. In everyday life one becomes
sick when, although angry and distressed, he acts calm and composed. To
consider then, the actor and his role as one and the same implies no distinc-
tion between being and seeming. This, in turn, implies no distinction between
sincerity and pretentiousness, superficiality and substantiality, rhetoric and
dialectic, illness and health, or falsity and truth.
In summary, the Between directs one's attention to neither the Self nor
the Other, but to the actual happenings between men. Even though very
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[212]