Building Theoretical and Empirical Bridges Across Levels, Multilevel Research in Management
Building Theoretical and Empirical Bridges Across Levels, Multilevel Research in Management
PAUL W. BEAMISH
University of Western Ontario
SUSAN E. JACKSON
Rutgers University and GSBA Zurich
JOHN E. MATHIEU
University of Connecticut
pursuing such a strategy are one possible explana- THE EVOLUTION OF MULTILEVEL RESEARCH
tion for the inconsistent findings, and looking for
With the benefit of hindsight, it is clear that the
such environmental explanations is a natural path
field of management began a slow evolutionary
for macro scholars to follow. It is less common for
change almost three decades ago. Until then, it was
those with expertise in the field of strategy to in-
commonplace for research dealing with individual-
vestigate the behavioral dynamics of strategy im-
level phenomena to be considered “micro,” while
plementation processes, yet such differences in
research that dealt with organizations was consid-
strategy implementation are likely to account for
ered “macro.” Usually, this distinction was quite
much of the observed variation in the effectiveness
easily made. Some work also addressed phenom-
of related diversification strategies (e.g., see ena at the level of groups and organizational sub-
Hoskisson & Hitt, 1990). Developing a more com- units, but it was less prevalent and had no distinct
plete understanding of strategy implementation is label. More importantly, few scholars made an ef-
likely to require research that recognizes the impor- fort to integrate theory or conduct research that
tance of leadership behaviors, relationships be- crossed these levels of inquiry or analysis. In effect,
tween managers and employees, performance mea- two or three lines of inquiry were progressing
surement and monitoring, incentive programs, and simultaneously.
so on. In other words, the relationship between The disciplinary heritages of scholars working in
firm strategies and firm performance is too complex these areas reinforced their differences. The micro
to be explained in only macro terms— understand- approach was rooted in psychology and focused on
ing it is likely to require the integration of insights understanding the thoughts, feelings, and actions of
from macro and micro scholars collaborating on individuals. The macro approach was rooted in soci-
joint research projects. ology and economics; it focused on understanding
Conversely, research conducted at the micro organizations and markets. The middle ground was
level too often ignores social dynamics arising at rooted in social psychology and closely related fields
higher levels of analysis. Research on discrimina- such as communications. In short, the field of man-
tion and diversity illustrates this point particularly agement was—and to a large extent, still is—fractured
well. Much of the work in this area has developed into specialized subfields, as evidenced by subsec-
out of an interest in understanding and, hopefully, tions of textbooks, specialized “niche” journals, and a
reducing the negative consequences of the preju- proliferation of divisions and interest groups in the
dices and biases that pervade daily interactions. Academy of Management.
Research on the interpersonal dynamics of preju- Discontent within the field of management began
dice and bias is firmly grounded in psychological to build (cf. Pfeffer, 1993) as the breadth of accept-
theories, which are used to explain the cognitive able theoretical approaches, substantive variables,
and emotional processes associated with stereotyp- research designs, and statistical analyses narrowed
ing and intergroup relations (e.g., see Jackson, May, within each of these domains. There was little
& Whitney, 1995). However, the social composition cross-pollination across specialties. The bound-
of organizations and work groups, as well as the aries and limitations of specialized viewpoints re-
larger cultural context, appear to influence these garding complex organizational phenomena be-
individual-level processes. Thus, improving the came increasingly evident. Anomalous facts that
sense of fairness perceived by individuals in a did not fit accepted subdiscipline doctrines began
workplace requires improving understanding of the to accumulate but were often dismissed as the by-
context within which employees interact on a one- products of flawed research.
to-one basis (e.g., see Jackson, Joshi, & Erhardt, However, around 1980, the first serious attempts
2003; Triandis, 1995; Tsui & Gutek, 2000). to break the paradigm of specialization and to forge
This Special Research Forum on Building integration emerged. The field appeared ready for a
Bridges across Levels was organized to encourage, paradigm shift. In an innovative yet often over-
promote, and support high-quality multilevel re- looked book, Developing an Interdisciplinary Sci-
search. We begin by providing a brief summary of ence of Organizations, Roberts, Hulin, and Rous-
the evolution of multilevel research. We then de- seau (1978) called for the integration of the
scribe the research published in this SRF. Finally, different disciplines that studied organizations. In-
we look to the future and provide a few suggestions deed, 30 years later, it is precisely this spirit that
that we hope will encourage readers to embark on motivated the framework for this special research
multilevel investigations that yield major advances forum of the Academy of Management Journal.
in our knowledge and contribute to improvements Roberts et al. (1978) argued that the organiza-
in management practice. tional outcomes of interest to management scholars
2007 Hitt, Beamish, Jackson, and Mathieu 1387
We should note that a multilevel theory is not a employs a large number of part-time or temporary
substitute for a multilevel design. For example, re- workers, should they be considered organizational
searchers drawing on Hambrick and Mason’s members? If two organizations are bitter rivals in
(1984) upper echelons theory have argued that be- most markets but have recently launched a joint
havioral integration, and thereby organizational venture, where do they fall in the nested arrange-
performance, is driven by characteristics of a firm, ment shown in Figure 1?
its top management team (TMT), and its CEO. Subdisciplines have confronted the challenge of
Clearly, upper echelons theory is multilevel in na- defining focal units of theory and analysis. For
ture in that it incorporates features of individuals, example, Hackman submitted that work groups are
groups, and organizations. However, tests of this “intact social systems, complete with boundaries,
theory typically have been conducted at a single interdependence among members, and differenti-
level (Cannella & Holcomb, 2005). For example, ated member roles” (1990: 4). Hackman further
Simsek, Veiga, Lubatkin, and Dino (2005) tested specified that work groups (1) have one or more
propositions about behavioral integration derived shared purposes, (2) have tasks to perform, (3) op-
from upper echelons theory using a sample of sev- erate in an organizational context, and (4) have
eral hundred organizations, but their design used a consequential transactions with entities outside the
single-level model tested at the organizational level group boundary. Such definitions are models of
of analysis. Because there is only one CEO and one clarity and precision and thereby are both powerful
TMT per organization, they were unable to use the and helpful. But even with clear definitions to
traditional nesting arrangement requiring that mul- guide them, researchers are likely to experience
tiple lower-level entities be nested within an upper- some ambiguity when specifying focal units. For
level entity. Usually, testing a multilevel theory instance, how much agreement is needed among a
necessitates a multilevel design, but not always. group’s members for an observer to conclude they
Thus, although the focus on behavioral integration have a “shared” purpose? How stable must a
represented an advance beyond much upper eche- group’s membership be for it to be considered “in-
lons research, the contribution was constrained by tact?” How much interdependence, of what type,
the single-level approach that has been common in among what proportion of members, for what peri-
management research. ods of time, is sufficient to justify a group’s defini-
tion as a work group? In the end, the focal units of
a theory are often difficult to define and identify.
Level of Theory
Nevertheless, the adequacy of a multilevel theory
A key attribute of the level of theory is the notion rests squarely on how well this is done.
of focal unit. Focal units are entities about which After a focal unit for generalization is identified,
one wishes to make generalizations (e.g., individu- a multilevel theory can be developed. That is, pre-
als, groups, organizations, etc.). The distinction be- dictions can be made about how entities are related
tween individuals and collectives is relatively easy to each other, and through what processes. Figure 2
to make, but it can be more challenging to identify depicts a simplified two-level arrangement that
the precise boundary where one collective ends shows possible relationships among entities in a
and another begins (e.g., groups), as well as the multileveltheory.Therelationshipsinvolvinglower-
point at which one has moved beyond one level of level constructs are shown using lower-case letters
analysis (e.g., SBU) and into another (e.g., organi- (x 3 y). The relationships involving upper-level
zation). Such distinctions are even more difficult in variables are shown using upper-case letters (X
the age of team-based organizations, communities 3 Y). Figure 2 depicts in greater detail the relation-
of practice, networks, strategic alliances, virtual or- ships suggested by the nested rings shown in Fig-
ganizations, and multinational enterprises. ure 1. The two levels shown in Figure 2 could
Before examining relationships between entities, correspond to individuals in groups, SBUs, organ-
within or across levels of analysis, one must first be izations, or many other combinations of nested en-
able to determine that such entities exist. Research- tities. The prevailing logic in management research
ers often rely on formal designations, such as as- is that the larger context within which lower-level
signment to a work team, full-time employment in processes are nested generally exerts a stronger
an organization, SIC code, or country location. downward influence, and the lower-level variables
Such conventions are not always satisfactory, how- generally exert a weaker upward influence. How-
ever. The boundaries around a standing work team ever, a multilevel perspective does not preclude the
may be easy to specify, but defining the boundaries possibility of upward and reciprocal influences
of ad hoc task forces and communities of practice is (Griffin, 1997; Kozlowski & Klein, 2000). We return
much more difficult. Similarly, if an organization to this point later.
2007 Hitt, Beamish, Jackson, and Mathieu 1389
FIGURE 2
Two-Level Relationships
ing a single level sometimes led to misalignment cant lower-level effects (cf. Cohen, 2005; Moerbeek,
between the levels of theory and analysis—partic- van Breukelen, & Berger, 2000).
ularly when predictors were hypothesized to reside In multilevel studies, the scaling of measures
at different levels than focal units. Fortunately, also has important implications for the inferences
more sophisticated methods for analyzing multi- that are drawn from the data. The decision to center
level data have been developed, such as within and lower-level data within each higher-level unit or
between analysis (WABA; see Dansereau & Yam- around the overall mean affects the interpretation
marino, 2000), and cross-level operator techniques of the RCM intercept and slope parameters (Hof-
(CLOP; see James & Williams, 2000). Although mann & Gavin, 1998). In short, centering decisions
these techniques have bolstered multilevel re- are not simply statistical choices made in a vac-
search throughout the past two decades, recent de- uum; they are predicated on underlying theory
velopments have proven to be more flexible and about the multilevel relationships.
appropriate for multilevel data arrangements. Most Recent work has extended RCM cross-level anal-
notably, random coefficients modeling (RCM) has ysis to include the role of mediators. Both concep-
seemingly become the analysis of choice, as evi- tual and analytic challenges emerge when intro-
denced, at least in part, by the submissions that we ducing mediators that reside at the higher versus
received for this issue. Hofmann (1997) provided a the lower level of analysis, or operate from both
cogent introduction of the technique to organiza- levels (cf. Bauer, Preacher, & Gil, 2006; Mathieu &
tional researchers, and its popularity is quite evi- Taylor, 2007). Finally, we should note that multi-
dent today. However, RCM is not a panacea, nor level versions of structural equation modeling tech-
necessarily appropriate, for all multilevel niques (ML-SEM) have also recently been intro-
investigations. duced (Muthén & Muthén, 2007). Like their single-
RCM can be performed using a wide variety of level counterparts, ML-SEM techniques permit
software packages, the most popular of which researchers to consider the influence of measure-
seems to be hierarchical linear modeling (HLM; ment errors and to assess the relative fits of entire
Raudenbush, Bryk, Cheong, Congdon, & du Toit, structural models. The development of these so-
2004). Easy-to-use software has enabled more wide- phisticated ML-SEM techniques is encouraging, yet
spread use of RCM, but there remain a number of to date their application has been limited to fairly
methodological, design, and analytical issues to be simplistic models that include only a few variables.
resolved. For example, questions about how many Additional work is needed before they can accom-
lower- and upper-level entities should be sampled modate the complexity of modern-day management
in cross-level investigations provide both scientific theories. Nevertheless, they hold great promise for
and practical challenges. In multilevel designs, sta- the future. Moreover, given the ambiguities inher-
tistical power is a complex combination of the ent in multilevel research, the use of qualitative
number of higher-level units and lower-level units methodologies appears to be particularly suitable.
under investigation. Although some software pro- The field of management has come a long way
grams allow researchers to make a priori estimates during the past 30 years. Current research shows
of the power of multilevel designs, these applica- much greater sensitivity to multilevel issues, in-
tions are far more complex than their single-level cluding those associated with theoretical develop-
counterparts (cf. Raudenbush, 1997; Snijders & ment, approaches to measurement, and analytical
Bosker, 1993). techniques, yet many opportunities for further de-
The heterogeneity of multilevel sampling frames velopment remain. The research presented in this
also influences power estimates and the inferences special research forum exemplifies the diversity
that can be drawn from multilevel studies. Con- and richness of multilevel management research.
sider an instance in which one collects work atti- Next, we concisely describe the studies in this SRF.
tude data from a sample of engineers drawn from a
wide variety of organizations. Contrast that sam-
SUMMARY OF ARTICLES IN THE SPECIAL
pling frame to collection of the same work attitude
RESEARCH FORUM
data from a wide variety of employees who work
for subsidiaries of one large corporation. In the first As the foregoing discussion makes clear, multi-
case, the sampling frame is likely to result in more level scholarship is already well underway in the
variance at the higher level— e.g., the organization- field of management. This SRF is intended to move
al level—which substantially favors finding signif- the field forward a bit more rapidly than might
icant higher-level effects. In the second case, the otherwise occur by encouraging such work and
relatively high amount of heterogeneity at the publishing several examples that illustrate the
lower (the individual) level favors finding signifi- many forms such research can take.
2007 Hitt, Beamish, Jackson, and Mathieu 1391
In response to the call for papers, we received 99 enced the reconstruction of professional role
manuscripts for possible publication in this Special identities.
Research Forum on Building Bridges across Levels. In “A Multilevel Investigation of Antecedents
The articles selected for publication survived an and Consequences of Team Member Boundary-
intensive review and development process, which Spanning Behavior,” Jennifer Marrone, Paul
screened out a large number of papers. The full set Tesluk, and Jay Carson examine boundary span-
of articles we reviewed included many highly in- ning in the context of 31 MBA student teams work-
teresting research ideas and studies. Surprisingly, ing on consulting projects for periods of about a
however, several of the manuscripts submitted did month. In the settings studied, greater levels of
not fully represent multilevel empirical research. team boundary spanning were associated with
Some of those manuscripts were of sufficiently higher team performance. The multilevel analysis
high quality that they have been accepted and pub- showed that team-level boundary spanning also
lished in regular issues of the Academy of Manage- yielded benefits to individual team members by
ment Journal. We are pleased to present the follow- reducing their role overload. Finally, Marrone et al.
ing papers in this special research forum. Table 1 (2007) demonstrated that team-level boundary
provides a finer-grained description of each study’s spanning could be predicted by examining both
characteristics. The table entries briefly indicate individual and team-level factors.
the research focus, the levels of analysis examined, In “Disentangling the Influences of Leaders’ Re-
and the methodological approach used. lational Embeddedness on Interorganizational Ex-
In “Does Prevalence Mitigate Relevance? The change,” Jeffrey Barden and Will Mitchell examine
Moderating Effect of Group-Level OCB on Em- the roles of the prior exchange experiences of or-
ployee Performance,” authors William Bommer, ganizations and individual leaders in subsequent
Erich Dierdorff, and Robert Rubin examine the interorganizational exchanges. They focused on
multilevel moderating effects of group-level organ- mutual understanding, trust, and commitment to
izational citizenship behavior (OCB). Past research develop a microlevel model of organization-level
has established a clear relationship between indi- relationships. Their study of player trades in Major
vidual-level OCB and individual performance. For League Baseball showed that interorganizational
this study, the Bommer et al. (2007) reasoned that exchanges were influenced more by an organiza-
this individual-level effect should be stronger in tion’s set of ties than by individual leaders’ ties.
work teams for which OCB is distinctive and rela- Barden and Mitchell (2007) found that leaders’ in-
tively rare; in work teams with higher levels of OCB dividual influence on interorganizational ex-
occurring among all members, the relationship be- changes was largely based on the contexts of their
tween individual-level OCB and performance was organizations. As such, the leaders had little inde-
predicted to be weaker. In a study of 100 teams pendent influence; rather, the effects of that influ-
distributed across seven locations of a U.S. ma- ence became visible in the interaction with organ-
chined metals manufacturer, the authors found izational influences.
support for the predicted multilevel moderating In “Deciding to Bribe: A Cross-Level Analysis of
effect. Firm and Home Country Influences on Bribery Ac-
“Interlevel Influences on the Reconstruction of tivity,” Kelly Martin, John Cullen, Jean Johnson,
Professional Role Identity,” by Samia Chreim, and Praveen Parboteeah examine how organiza-
Bernie Williams, and Bob Hinings, describes the tion-level and contextual pressures combine to in-
interplay of institutional, organizational, and per- fluence firms’ supplying bribes to public officials.
sonal factors that together shaped the reconstruc- Using anomie theory as a theoretical foundation,
tion of the professional role identities of eight phy- the authors proposed that social institutions, na-
sicians in a medical setting. Using a longitudinal tional culture, and perceived financial and compet-
case research design, Chreim and her colleagues itive pressures all play important roles in determin-
(2007) gathered qualitative data by observing meet- ing the likelihood of bribery. Using archival data
ings, conducting multiple interviews, and compil- involving 3,769 firms and 38 institutional and cul-
ing written material. Their analysis tracked the tural contexts, Martin and her coauthors (2007)
changes in professional role identities that oc- found support for anomic conditions at both the
curred among the physicians as they went from firm and societal levels. The results indicate that
working as independent practitioners to working as the propensity to bribe is greater in achievement-
a multidisciplinary team of collaborators providing oriented, individualistic societies than in collectiv-
integrated medical services. The authors’ analysis ist societies. The results also indicate that firms in
revealed the dynamics through which institutional achievement-oriented environments, in which de-
structure and individual agency collectively influ- cision makers perceive high levels of competitive
TABLE 1
Description of Studies in the Special Research Forum
Title/Authors Topic Levels of Analysis Literature Sample Methodology Analytical Technique
1 “A Multilevel Investigation Antecedents and Individual; group Boundary spanning; MBA students Three surveys Hierarchical linear
of Antecedents and consequences of cross-functional implemented at modeling
Consequences of Team boundary-span- teams three different
Member Boundary- ning activities points in time
Spanning Behavior,” by
Jennifer Ann Marrone,
Paul E. Tesluk, and Jay
B. Carson
2 “Deciding to Bribe: A Multiple forces Organization; country Institutional norms; Third-party surveys such Archival data Hierarchical linear
Cross-Level Analysis of affecting bribery anomie theory as the World Business modeling
Firm and Home Country Environment Survey,
Influences on Bribery the Global Leadership
Activity,” by Kelly D. and Organizational
Martin, John B. Cullen, Behavior Effectiveness
Jean L. Johnson, and K. Study, and the United
Praveen Parboteeah Nations Human
Development Report
3 “Does Prevalence Mitigate OCB as a Individual; group Organizational Works groups and Multilocation, Hierarchical linear
Relevance? The multilevel citizenship individual employees multilevel modeling
Moderating Effect of construct behavior surveys
Group-Level OCB on
Employee Performance,”
by William H. Bommer,
Erich C. Dierdorff, and
Robert S. Rubin
4 “Interlevel Influences on Role reconstruction Individual; organization; Role identity and A Canadian health clinic Single-case study Textual analysis
the Reconstruction of as a result of institutional professional (nonparticipant
Professional Role multilevel forces environment identity observation,
Identity,” by Samia interviews,
Chreim, Bernard E. archival data)
Williams, and C. R.
Hinings
5 “Prospect Theory, Forces affecting Individual; organization Prospect theory; Purposeful U.S.-based Archival data Event history analysis
Behavioral Theory, and risk-seeking behavioral firms that had divested
the Threat-Rigidity behavior of theory; the threat- a division identified
Thesis: Combinative organizations rigidity thesis within the database
Effects on Organiza- Mergers and Corporate
tional Decisions to Transactions
Divest Formerly
Acquired Units,” by
Katsuhiko Shimizu
6 “When Does National Existence of Individual; country; Integrative social Managers from the Experimental Test for equal means;
Identity Matter? hypernorms and global contracts theory United States and surveys repeated-measures
Convergence and universal ethics Russia analysis of
Divergence in covariance
International Business
Ethics,” by Wendy
Bailey and Andrew
Spicer
7 “Disentangling the Role of individual Individual; organization Social capital; Player trades between Archival data Survival analysis
Influences of Leaders’ leaders’ and organ- relational Major League Baseball (Cox regression)
Relational Embed- izational ties in embeddedness organizations
dedness on Interorganiza- interorganization-
tional Exchange,” by al exchange
Jeffrey Barden and Will
Mitchell
2007 Hitt, Beamish, Jackson, and Mathieu 1393
intensity, exhibit an even greater likelihood of en- ages are only estimates because one could use sev-
gaging in bribing behavior. eral different criteria for identifying articles as
“Prospect Theory, Behavioral Theory, and the multilevel. Regardless of their approximate nature,
Threat-Rigidity Thesis: Combinative Effects on Or- however, these percentages indicate that multilevel
ganizational Decisions to Divest Formerly Ac- considerations are more likely to be reflected in our
quired Units,” by Katsuhiko Shimizu, extends conceptual models than in our empirical research.
prospect theory, with its notion of risk seeking and The opportunities for new multilevel research
risk avoidance, to the organizational level of anal- are many, and they arise out of both theoretical and
ysis. In addition to examining the main relation- methodological considerations. For example, there
ship between unit performance and choice to di- are opportunities to examine whether particular
vest, Shimuzu (2007) used behavioral theory and phenomena appear at multiple levels of analysis.
the threat-rigidity thesis to develop a set of moder- One such research question is, Do patterns of con-
ating factors. Longitudinal archival data on 68 U.S. flict found within teams also appear in the patterns
firms that divested 68 units from 1988 through of interactions among rival firms? Research that
1998 were used in hypothesis testing. Event history incorporates more than two levels of analysis also
analysis showed that the main effect was indeed represents an opportunity for improving under-
nonlinear and that differing levels of ambiguity, standing of organizational life. For example, in a
lack of improvement in unit performance, resource study of gender-based pay differentials, Joshi, Liao,
availability, divestiture experience, and relative and Jackson (2006) demonstrated that pay differen-
unit size produced significant interaction effects. tials reflected the interplay of individual, team, and
In “When Does National Identity Matter? Conver- subunit influences. Certainly, research on the rela-
gence and Divergence in International Business tionship between lower-level phenomena, such as
Ethics,” Wendy Bailey and Andrew Spicer examine employee attitudes and behaviors, and organiza-
differences between and among members of na- tional phenomena, such as firm-level outcomes
tional groups. Focusing on convergence as well as (e.g., financial performance), is also needed (e.g.,
divergence of ethical beliefs, the authors built on Schneider, Hanges, Smith, & Salvaggio, 2003). Also
integrative social contracts theory to predict when potentially valuable is research that investigates
such beliefs would be similar rather than different. the role of interfirm relationships within networks
Using an experimental design, each with six survey or between alliance partners in the development of
scenarios, Bailey and Spicer (2007) compared the new products, market performance, and so on
conditional effects of hypernorms and local norms (Almeida & Phene, 2004; Yamin & Otto, 2004). We
on national and expatriate differences using a sam- also need more research to help us understand the
ple of managers from both Russia and the United differences in the effects of national cultures and
States. Statistical results showed the similarity in institutional arrangements on the dynamics of firm
ethical attitudes between the two country groups strategies and interfirm behaviors such as subsid-
when hypernorms are present in their situations, as iary and home office relationships (Gamble, 2003;
well as a similarity between Russian managers and Hitt, Dacin, Levitas, Arregle, & Borza, 2000;
U.S. expatriates working within Russia, thereby Makino, Isobe, & Chan, 2004).
lending support to the hypothesized notion of Undoubtedly, a variety of methodologies will
convergence. prove useful in the conduct of such research, in-
cluding triangulation approaches. Intensive case
studies and other forms of qualitative research may
THE REST OF THE STORY: OPPORTUNITIES
be especially useful for understanding multilevel
AND VALUE IN MULTILEVEL RESEARCH
phenomena such as organizational changes and re-
It is apparent that multilevel thinking has been actions to crises (e.g., Dutton & Dukerich, 1991).
increasing in importance among management Similarly, a variety of theoretical perspectives will
scholars. A review of the articles published in the likely prove useful. New insights might be gained
Academy of Management Journal during a recent by innovative research that applies microlevel the-
12-month period (August 2006 –July 2007) revealed ories to phenomena usually examined at the macro
that approximately 25 percent of the studies level; likewise, applying macrolevel theories to mi-
adopted some type of multilevel perspective. By crolevel phenomena may yield new insights. For
comparison, an examination of articles published example, the resource-based view of the firm might
in the Academy of Management Review (AMR) dur- be applied to improve our understanding of some
ing the same period revealed that discussions of aspects of individual and team-level behaviors (see
multilevel phenomena were significant in approx- the work of Barney [1992]).
imately 50 percent of the articles. These percent- Going forward, we hope that this forum catalyzes
1394 Academy of Management Journal December
an increase in multilevel empirical research to to develop a model for understanding the behavior
match the increase in multilevel conceptual work. of activist groups as they attempt to bring about
Toward that end, we offer the following sugges- institution-level change. In another example, Hoet-
tions for the future. ker and Agarwal (2007) investigated the effects on
knowledge diffusion within an industry of firm
exits from that industry. In the special research
Test Existing Models
forum articles presented in this issue of AMJ, the
Our first suggestion is quite simple: Conduct em- upward influences of individuals on groups, organ-
pirical studies to test the conceptual models that izations, and institutions were sometimes acknowl-
have already been developed. AMR’s Special Topic edged, but they were rarely the focus. Only Barden
Forum on Corporations as Social Change Agents and Mitchell focused on upward influences, by
illustrates how multilevel thinking is informing examining the effects of individual ties on organi-
new conceptual developments in the field of man- zational ties. They found that individual ties influ-
agement. In the introduction to that special topic enced future interorganizational exchanges but
forum (STF), the editors asserted that an under- only when integrated with organizations’ prior ties.
standing of corporate social change activities “in- As organizations continue to evolve in an envi-
volves examination of corporate social agency at ronment characterized by global networks of indi-
multiple levels of analysis: the micro level (focus- viduals and special interest groups, opportunities
ing on psychological and social psychological for studying bottom-up phenomena are likely to
bases), the meso level (involving relational and net- grow. Scholars’ understanding of organizations
work issues), and the macro level (involving polit- could be enriched immensely by multilevel studies
ical, economic, institutional and societal dynam- that investigate the forces of upward influence in
ics)” (Bies, Bartunek, Fort, & Zald, 2007: 789). The addition to the top-down forces that shape complex
multilevel and multidisciplinary character of social phenomena. In a discussion of this point, Hackman
change is reflected in both the STF as a whole and (2003) identified the following benefits of looking
in specific articles. Examining the gestalt, one finds both one level down and one level up for scholars
a collection of articles that address phenomena at interested in understanding groups or teams: an
different levels of analysis. For example, Brickson enriched understanding of a focal phenomenon,
(2007) presented a discussion of organizational the discovery of nonobvious forces that influence
identity orientations and their implications for var- the focal phenomenon, discovering interactions
ious groups of stakeholders, and King (2007) dis- that involve higher-level forces that shape the focal
cussed how transaction costs can influence a firm’s phenomenon, and developing better theories. We
relationships with stakeholders. Campbell (2007) believe that scholars examining phenomena at any
and Marquis, Glynn, and Davis (2007) described level of analysis could reap these same benefits by
how community-level institutional pressures can thinking carefully about how the phenomena both
shape corporate-level action. Aguilera, Rupp, Wil- influence and are influenced by forces operating at
liams, and Ganapathi (2007) considered four levels higher and lower levels of analysis.
of analysis in a discussion of the motives of indi-
vidual, organizational, national, and intergovern-
Collaborate across Disciplines
mental agents that pressure firms to engage in so-
cial change through socially responsible corporate Our third suggestion for readers interested in
behavior. Of course, AMR is not the only source of pursuing multilevel empirical work is to become
good ideas for multilevel research. Often, edited involved in multidisciplinary collaborations with
books that focus on single topics of interest inte- people interested in similar topics. As the field of
grate articles that address the same phenomena at management continues to grow, it becomes increas-
different levels of analysis. ingly important to consider and integrate the devel-
opments that are occurring outside of specialty
areas and in adjacent disciplines. However, reading
Look Up
all of the published research in one’s own specialty
Work that considers how phenomena at lower (within our discipline) with relevance to one’s own
levels of analysis influence higher-level phenom- work is a significant challenge. As a consequence,
ena is much less common than work that does the future excellent multilevel research is more likely
reverse. In the AMR forum on social change, Den to be conducted by multidiscipline teams of schol-
Hond and de Bakker (2007) illustrated this type of ars who are motivated to investigate complex or-
multilevel theorizing. They integrated the litera- ganizational phenomena.
tures on social movements and institutional change In the call for papers for this special research
2007 Hitt, Beamish, Jackson, and Mathieu 1395
forum, we invited articles that link management The Academy of Management’s recent discus-
research to other disciplines. The field of manage- sions with the U.S. Institute of Medicine (IOM)
ment is firmly rooted in several disciplines, includ- illustrates how engaging big real-world problems
ing economics, sociology, and psychology. For reveals the need for knowledge created through
many of us, doing research that encompasses at interdisciplinary and multilevel research (Acad-
least two of these disciplines is a substantial chal- emy of Management, 2007). Among its many activ-
lenge. Perhaps for these reasons, we received very ities, the IOM is centrally involved in ongoing dis-
few submissions that adopted a larger multidisci- cussions about how to improve the quality and
plinary perspective and found none to include in efficiency of health care in the United States. Un-
this SRF. As our review of the evolution of multi- fortunately, in developing its policy recommenda-
level work revealed, the management discipline tions for improving health care, the IOM has not
has evolved and benefited from developments in effectively used relevant and potentially helpful
other fields. We have been good at adapting ad- management research. To remedy this situation, a
vances from other fields (e.g., analytical tech- committee of AOM scholars prepared a report that
niques), but we have been slower to integrate works would “begin to demonstrate how the application
from other disciplines. Echoing calls from long ago of management research might inform and expand
for such integration (Roberts et al., 1978), we sug- the IOM’s work, particularly with regard to the
gest that our field could be enriched by building development of recommendations that may be suc-
such bridges. In fact, Agarwal and Hoetker (2007) cessfully implemented” (Academy of Management,
argued that the management field could be en- 2007). Members of the AOM reviewed several re-
hanced by integrating the theory and empirical cent IOM reports that outlined a vision for the U.S.
work of other, related social science disciplines health care system. The IOM reports reflected the
(e.g., economics, sociology). accumulated knowledge of economists and medi-
cal scholars but cited almost none of the manage-
ment literature.
Tackle Major Real-World Problems
Even without technical knowledge about the U.S.
Becoming involved in multidisciplinary collabo- health care system, we know that improving the
rations is an aspect of our fourth and final sugges- delivery of health care will require making changes
tion for the future—namely, tackle important, real- at multiple levels. At the individual level are pa-
world problems. In his 2006 Academy of tients and their family members; physicians,
Management presidential address, Tom Cummings nurses, and myriad other health professionals; em-
asserted that “the future vitality and success of our ployees of health insurance companies; human re-
profession depends on making sure our research- source management professionals responsible for
based knowledge is relevant and useful. This will administering health care benefits; and so on.
require the Academy of Management . . . to be far These individuals are embedded in various types of
more engaged with the real world than has tradi- organizations. Because employers are a major
tionally been the case” (Cummings, 2007: 355). To- source of health care insurance, employment set-
ward this end, Cummings encouraged the develop- tings are relevant. Of course, hospitals, private
ment of alliances between the Academy of medical practice groups, and insurance companies
Management and organizations such as the United are central players, as are a variety of professional
Nation’s Global Compact, the Aspen Institute, the associations, such as the American Medical Asso-
Business Roundtable, and the American Associa- ciation. For some aspects of medical care, funding
tion of Collegiate Schools of Business. He envi- from the federal government is administered
sioned management scholars working with such through the states, so state-level dynamics must be
organizations tackling problems such as interna- addressed also.
tional trade, bribery and corruption, emergency Improving health care requires intervening in a
preparedness, and global outsourcing. These are complex, multilevel system. To be effective, inter-
large, complex issues. If management scholars hope ventions must be designed to correctly anticipate
to provide useful, actionable knowledge to such responses by the many elements comprising the
organizations, we must think seriously about the system. Can management scholars accumulate the
questions we ask. Are we satisfied with helping to type of compelling empirical evidence necessary to
resolve only small pieces of problems, hoping to make accurate predictions about the consequences
publish the results in one or two AMJ articles? Or of specific changes in the U.S. health care system?
are we willing to commit to conducting much Can we confidently make recommendations about
larger and more complex research projects to ad- how to design financial incentives to improve
dress problems similar to those identified above? health outcomes and/or organizational efficiency?
1396 Academy of Management Journal December
Can we confidently predict how individual physi- international entry: Advantages of multilevel meth-
cians will react to new measurement and reporting ods. Management International Review, 5: 557–
requirements? A close reading of the Academy’s 618.
report for the IOM suggests that our conceptual Bailey, W., & Spicer, A. 2007. When does national iden-
models should be helpful to the IOM as it tackles tity matter?: Convergence and divergence in interna-
these problems, but our empirical base of knowl- tional business ethics. Academy of Management
edge at this stage is anemic. Members of the Acad- Journal, 50: 1462–1480.
emy could be ideal participants in future research Barden, J. Q., & Mitchell, W. 2007. Disentangling the
designed to evaluate the consequences of imple- influences of leaders’ relational embeddedness on
menting new management practices in the health interorganizational exchange. Academy of Manage-
care field. Out of such engagement with this very ment Journal, 50: 1440 –1461.
pressing real-world problem, management scholars Barney, J. 1991. Firm resources and sustained competi-
would almost certainly develop a deeper knowl- tive advantage. Journal of Management, 17: 99 –
edge base. That knowledge would reflect more of 120.
the multilevel complexities inherent in large real- Barney, J. B. 1992. Integrating organizational behavior
world problems, and it also would be informed by and strategy formulation research: A resource-based
the knowledge of collaborators from other disci- analysis. In P. Shrivastava, A. Huff, & J. Dutton
plines. We have both much to offer to such efforts, (Eds.), Advances in strategic management, vol. 8:
and much to learn from the exchanges. 39 – 61. Greenwich, CT: JAI Press.
The example of the AOM’s developing relation- Bauer, D. J., Preacher, K. J., & Gil, K. M. 2006. Conceptu-
ship with the IOM illustrates the importance of and alizing and testing random indirect effects and
the need for more multilevel research. Clearly, im- moderated mediation in multilevel models: New
proving the U.S. health care system is only one of procedures and recommendations. Psychological
many large and important problems of potential Methods, 11: 142–163.
interest to management scholars. Regardless of the Bies, R. J., Bartunek, J. M., Fort, T. L., & Zald, M. N. 2007.
particular problem one chooses, it seems likely that Introduction to special topic forum: Corporations as
collaborating with scholars from other disciplines social change agents: Individual, interpersonal, in-
to address major real-world problems will lead to stitutional, and environmental dynamics. Academy
more useful multilevel research. Furthermore, in- of Management Review, 32: 788 –793.
creasing multilevel research is critical to enrich Bliese, P. D. 2000. Within-group agreement, non-inde-
and enhance our understanding of organizational pendence, and reliability: Implications for data ag-
phenomena. Thus, we call for and expect multi- gregation and analyses. In K. J. Klein & S. W. J.
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move the management field into prominence in the methods in organizations: Foundations, exten-
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