ALTAF ALI KHAN

C/o Bismillah Medical Store, Katan Bawdi, Ander Kot Ajmer (Raj) -305001
+917597286283 +919983442103 Mail:[email protected]

Objective:
 Looking for a challenging position in Professional and Dynamic Organization
where I can enhance my skill and strength in conjunction with Companys
goal and objective with Independent Responsibility
 To offer my contribution and pursue my career goals through your esteemed
enterprise and to be a Hardworking Professional and prove to be a useful and
valuable resource to my organization.
Summary of Working Experience:
 Currently taking Home Tuitions.
 Worked in Hotel/Guest House as a Manager in Ajmer From 2012 - 2018.
 4 years worked experience as Executive operations in Reliance Money
Ajmer (Reliance Securities Ltd.) BSE, NSE Cash and Derivatives segments.
 Worked with Shisodiya Comdex Franchise of Reliance Money and Kotak
Securities Ltd as Equity Dealer since 15 Oct 2007.
 2 Years Worked as System Support Engineer in Shree Computer Land Jalna.
Academic Profile:
 B.A. in the year 2009 From Maulana Azad National Urdu University.
 Sr. Secondary in the year 2002 from C.B.S.E. Board.
 Secondary in the year 2000 from Rajasthan Board.
Technical Profile:
 One Year Diploma in Computer Application.
 One Year Diploma in Urdu Language.
Working Skills:
 Knowledge of Computer Hardware (Installation & Troubleshooting).
 Knowledge of Share Market (BSE Cash, NSE Cash and FNO).
 Operating Knowledge of Reliance Power Trade and ODIN Software.
 Hotel Manager/Hotel Supervisor.
Work Experience and Job Responsibilities in Hotel/Guest House:
 Handle Bookings by Phone, Emails, Whatsapp or Face to Face
 Filing all paperwork, receipts, and reservations.
 Preparing Bills and taking payments like cash, paytm, google pay, phone pay
etc.
 Checking guests in and out of their rooms.
 Assist guest for check-in and check-out.
 Keeping the reception area clean and tidy at all times.
 Dealing with complaints and solving problems that may arise.
 Answering questions about what the hotel offers and the surrounding area.
 Welcome guests while remaining friendly and professional at all times.
 Dealing with special requests from guests.
 Handle requests/complaints guests make during a stay.
 Referred guests to local restaurants and recommended attraction in the
area/city.
 Making reservations, booking bus/car by phone and in a person.
 Providing impeccable customer service, generating correspondence, customer
billing and managing multiple tasks.
 Directly responsible to all guest services, implementing rules and standards.
Job Responsibilities in Stock Market:
 To execute / Punch the Clients order at best possible price on ODIN and
Reliance Power Trade Terminal with good speed and accuracy in the
segments BSE, NSE cash and FNO all together.
 Provide confirmation to Clients on Order and Trade status.
 Shall be responsible for keeping a Check on the cash balances for all the
Clients and Communicating Intra Day Trading Calls and investment ideas to
Customers. Also responsible to regularly update details on Software –Odin
and Reliance Power Trade.
 Responsible for servicing the Customers through Voice, E-mail and Chat.
 Disseminate Calls and Tips to the Clients. Update Clients on Pay in and Pay
out. and persuade the assigned customers who have not been actively trading
or not yet initiated trading to trade.
 To gauge the disposable income for the Client and advice them on daily
Stock Market movement. Collecting Cheques from Clients for them Debit.
 Handled Back Office operation after market hours.
 Handle Clients problems regarding software and Trading. and To handle a
part of risk management of the Client as well as the Company by updating
them about their mark to market positions, their net worth–s, gross exposure
and informing them about the payment of necessary margin requirements as
per the fluctuating stock market movement.

Proficiency in Working on Stock Market:

 Dealing with Odin and Reliance Power Trade Terminal with Good Speed in
Order Executions in NSE, BSE and Derivatives.
 Maintaining regular relations with clients and to attend customers Phone
Calls and Execute trades as given by the customers.
 Dissemination of information to customers and handling their queries and
complaints and to recommend clients on various strategies to be adopted on a
daily basis in derivatives/cash segments.
 To generate business by giving a high turnover volume to the company.
 To Co-ordinate with the clients for timely settlement of funds, stock delivery
and margin calls and Updating clients about market movements and their
trade positions and also any new recommendations provided by the research
department.
 Organized office activities, prepared direct mailings and correspondence.
And To maintain proper file work through various channels of
communication via record maintaining, letter drafting, emails etc.
 To assist customer by solving Inbound, Outbound queries related to
organization.
 Taking active participation and maintaining quality Co-ordination in office.
 To support the back office in terms of client query resolution. Handling any
client grievances and provide satisfactory solution for the same.
Proficiency of working on Computer Hardware:
 Operating System Installation: (OS) Win XP, Win 2000 pro, Win ME,
Win Vista.Windows 7/8/10
 Software Packages Installation: MS Office (All Version) open office,
Page maker, Photo shop, CorelDraw, VB.net, Oracle, SQL Server, Java, C &
C++, Visual Basic , CD writing Software, Hindi Fonts (Shri Lipi, APS ISM)
Acrobat, WinRar, WinZip, video editing, audacity, Look LAN, Easy Data
Recovery, Library Manager, Data Manager, Tally (All versions), Real Tec
Audio censor, Printers, LAN Cards, Modem Installation, Games etc.
 Basic knowledge of Networking: IP Addressing, IP Groups, Network
monitoring (Look LAN, ping, Switches/Hub Maintenance analog proxy,
Internet sharing, Broadband.
 Hardware repairs/maintenance:PC Assembling, repairing, replacing
LAN/video cards, hard disk, motherboards, RAM, SMPS, Processor,
CD/DVD Drive, Printer Ribbon Change, Monitor setting, Anti virus
Software, (Quick Heal, Norton, pc cleaning, MacAfee etc.)
 Utilities: Norton Ghost, Disk Manager.
 Tally software: Installation, Trouble shooting, data conversion from
version change. Remote Access software for PCs including VNC (minor),
Use of Net gear.Mobile connectivity to PC & all mobile software installation.

Others:
Father’s Name : Mohd. Athar Ali Khan
Date of Birth : 03-03-1983
Language Known : Hindi, English, Urdu
Marital Status : Unmarried
Interest : Computer Books, Net Surfing. Watching
Discovery & NGC.

ALTAF ALI KHAN