CG 2022 Framework
CG 2022 Framework
BUSINESS ENVIRONMENT
BASEL III Capital Market Authority (CMA)
Part 1: Preliminary Provisions
Principle 1: Board’s Overall Responsibilities
No. Group SLA Name Part 2: Rights of Shareholders
STAKEHOLDERS
1 Compliance Group Anti-Money laundry SLA 1.6 Principle 2: Board Qualifications and Composition • Chapter 1: General Rights
2 Compliance Group SAMA Desk SLA 1.3 Principle 3: Board’s Own Structure and Practices • Chapter 2: Rights Related to the Meeting of the General Assembly
Principle 4: Senior Management
3 Corporate Banking Group Cash Management SLA 1.5
9 Financial Planning and Control Group Financial Planning and Control SLA 1.7 Principle 8: Risk Communication • Chapter 4: Procedures of the Board Activities
• Chapter 5: Training, Support and Assessment
10 Financial Planning and Control Group Finance Group – MIS Unit 1.1
Principle 9: Compliance
11 Financial Planning and Control Group Finance Group – Management Reporting Unit 1.1 • Chapter 6: Conflicts of Interest
Principle 10: Internal Audit
12 Financial Planning and Control Group Regulatory Reporting Unit 1.1
Part 4: Company Committees
13 Human Resources Group HR Operation SLA 1.3 Principle 11: Compensation
CUSTOMERS
• Chapter 1: General Provisions
14 Human Resources Group HR Talent Acquisition 1.8
Principle 12: Disclosure and Transparency
• Chapter 2: The Audit Committee
SHAREHOLDERS
15 Human Resources Group Learning and Development Unit 1.9
BOARD OF DIRECTORS
22 IT and Operations Group Procedures Department SLA.1.2
Part 7: Shareholders
Principle 2: Board Composition and Appointment
23 IT and Operations Group Procurement Department SLA.1.2
• ANNUAL GENERAL ASSEMBLY • DIVIDEND ENTITLEMENT • CONSUMER AWARENESS & EDUCATION • SOCIAL MEDIA CHANNELS Part 8: Professional and Ethical Standards
24 IT and Operations Group Safety and Security Department SLA.1.9 Principle 3: Board Responsibilities
25 IT and Operations Group SARIE Payments SLA.1.5 • STATUTORY AUDITORS • RATING AGENCIES • CUSTOMER RESEARCH • WEBSITE Part 9: Disclosure and Transparency
Principle 4: Board Committees
26 IT and Operations Group SWIFT Payments SLA.1.4 • CUSTOMER SATISFACTION SURVEY Part 10: Implementation of Corporate Governance
27 IT and Operations Group Treasury and Investment Operations SLA.1.3 • COMPLAINTS HANDLING MECHANISM • VOTING RIGHTS Principle 5: Rights of Shareholders Part 11: Retaining of Documents
28 IT and Operations Group Clearing Unit SLA.2.7
36 Other SLA's I CAP and SAIB Loans through shares Finance LSF
• ALISTITHMAR CAPITAL • YANAL FINANCE COMPANY
37 Other SLA's SADAD SLA • SAIB MARKETS LIMITED COMPANY • AMLAK INTERNATIONAL
38
• SAUDI INVESTMENT REAL ESTATE COMPANY
ENVIRONMENT AND COMMUNITY
Other SLA's ATM SLA with SAMA
40 Personal Banking Group Corporate Communication – Operation SLA.1.1 • AMERICAN EXPRESS SAUDI ARABIA
Reports:
41 Personal Banking Group Corporate Communication – Marketing SLA.1.2
43 Personal Banking Group Retail Banking 1.9 • Semi-Annual Performance Reports to Board of Directors
• AWARENESS AND VOLUNTEER PROGRAM • EDUCATION PROGRAMS
44 Personal Banking Group Segmentation Unit SLA.1.1
• Quarterly Performance Reports to ALCO
45 Quality Group Customer Care Unit SLA.1.3
51 Risk Management Group Credit Administration and Controls 1.9 3 Anti-Money Laundering & Combating Terrorist Financing Policy Compliance Chief Compliance Officer 23 Related Party Identification and Disclosure of transactions Policy Finance Group CFO
52 Risk Management Group Credit Risk Review Department SLA.1.1
4 Board and Committee Evaluation HR Group GM, HR 24 Risk Appetite Framework/ Statement MRMD Chief Risk Officer
53 Risk Management Group Market Risk Management 1.4
54 Risk Management Group Retail Risk Management Department SLA 1.0 • Saudi Central Bank (SAMA) 5 Board Policy Development and Approval Policy Corp Governance Chief Governance Officer 25 Risk Management Policy Guide MRMD Chief Risk Officer
• Ministry of Commerce
56 Risk Management Group Fraud Prevention Detection and Investigation (FPDI) 1.1 7 Compliance Policy Compliance Chief Compliance Officer 27 Stakeholder Management Policy Corp Governance Chief Governance Officer
57 Risk Management Group Operational Risk Management Department1.7 • EMPLOYEE ENGAGEMENT SURVEY 8 Consumer Protection Policy Quality GM, Quality 28 Stress Testing Policy MRMD Chief Risk Officer
58 Treasury and Investments Group Financial Institutional SLA. 1.4
59 Treasury and Investments Group Treasury and Investment SLA.1.5 • PERFORMANCE REVIEWS 9 Corporate Governance Manual Corp Governance Chief Governance Officer 29 Tax Policy Finance Group CFO
INTERNATIONAL REGULATORS
- ANNUAL 12 Human Resources Policy HR Group GM, HR 32 Whistleblowing Policy Compliance Chief Compliance Officer
14 Cybersecurity Policy Cyber Security Chief Information Security Officer 34 Conflict of Interest Policy Corp Governance Chief Governance Officer
274 SAIB Application Inventory 303 External Forms • OUTSOURCING POLICY • U.S. TREASURY OFFICE OF FOREIGN ASSET CONTROL (OFAC) 17 Internal Capital Adequacy Assessment Plan Policy Finance Group CFO 37 Delegation of Authority Policy Corp Governance Chief Governance Officer
406 SAIB SMS Messages 330 Internal Forms • CONTRACT MANAGEMENT POLICY 19 New Product/Service Policy Transformation AGM - Transformation 39 Compliance Program Compliance Chief Compliance Officer
20 Operational Risk Management Framework and Policy Operational Risk AGM - Operational Risk
171 SOAPs 1739 Authority Statements
10 Cheque Clearing Operations Jun-16 Property Management and Administration Services 125 Conventional Structured Deposits Treasury and Investment Sep-18
69 IT & Operations Mar-19
Department
126 Whistleblowing Compliance Sep-20
• General responsibilities
Board
43 Interest Rate Swap - Investment Treasury and Investment Oct-19 102 Economic Capital Risk Dec-20 158 Credit Cards - البطاقات االئتمانية Personal Banking Dec-20
44 Direct Debits Operations Oct-19 103 Special Credit Unit Risk Apr-17 159 Cards Operations - عمليات البطاقات Operations Jan-21
Corporate Banking; Personal
45 Flexx Business IT & Operations Nov-19 104 SAIBOR and SAIBID Pricing Treasury and Investment Jan-20
160 Fees and Charges - األسعار والعموالت Banking,Treasury and Feb-21
46 Customer's Power of Attorney Operations Mar-20 105 Corporate and Commercial Lending Corporate Banking Apr-17 Investment
47 Special Power of Attorney Issued by SAIB Corporate Governance Jun-21 Equity, Mutual Funds, Hedge Funds and Private 161 Regulatory Compliance Compliance Nov-20
106 Treasury and Investment Jul-21
Equity Funds (Investments)
48 Credit Card Issuance for Staff Human Resources Mar-19 162 Auto Lease Financing - التمويل التأجيري للسيارات Personal Banking Dec-20 Best Digital Transformation Bank Best Travel Card Best Cashback Card Best Cash Management Offering Best Building Management System Best Cash Management Bank
Fixed Income, Repo and Reverse Repo Saudi Arabia 2021 Saudi Arabia 2021 Middle East 2021 Saudi Arabia 2021 (Bank) Saudi Arabia 2021 Saudi Arabia 2021
107 Treasury and Investment Jul-21 Financial Planning and
49 Telesales Personal Banking Mar-20 (Investments) 163 Taxes Jan-21
Control Intentional Finance Magazine International Business Magazine International Business Magazine World Economic Magazine
International Business Magazine International Business Magazine
50 SAIB - Amex Co-Branded Corporate Card Corporate Banking Oct-21 108 Credit Administrations Risk Dec-20
Monitoring and Maintenance of Accounts - مراقبة
164 Operations Feb-21
109 Revaluation of Treasury Products Risk Dec-20 وصيانة الحسابات
51 Internet Banking for Personal Banking Customers Personal Banking May-18
Premises Maintenance, Hospitality and Janitorial Guidelines of Dealing with COVID 19 Pandemic -
52 Payroll Prepaid and Household Card Personal Banking Aug-18 110 IT & Operations Jun-20 165 IT & Operations Feb-21 Best Consumer Credit Card Offering Best Digital Banking Most Innovative Banking Treasure Best Treasure Management Bank Best Share Offering ‘Treasury’ Most Innovative Financial
Services دليل التعامل مع جائحة كورونا
Platinum Cashback Card Saudi Arabia 2021 Shares Sale Initiative Global 2021 Saudi Arabia 2021 Saudi Arabia 2021 Solutions Provider
53 Approving Employers Personal Banking Apr-18 166 Expected Credit Losses and Hedge Accounting Operations Apr-21
111 Standing Orders Operations Jul-20
World Economic Magazine World Economic Magazine World Economic Magazine World Economic Magazine Intentional Finance Magazine Corporate Banking
54 Murabaha Real Estate Financing Personal Banking Dec-20 167 Loyalty Programs Marketing Apr-21
112 Money Market Treasury and Investment Jul-21 Saudi Arabia 2021
55 Credit Risk Department Risk Nov-19 168 SARIE Transfers Operations Jun-21
113 Environmental Management IT & Operations May-20
Collection of Loan Delinquencies and Overdraft Most Innovative Financial Best Loyalty Program Best Digital Bank Best Secure Internet Banking Best Cash Management Bank Best Treasury Sales Initiative
56 Risk Aug-18 Financial Planning and 169 Treasury Counterparty Collateral Management Treasury and Investment Jun-21
Accounts 114 Budget Planning and Control Jun-20 Solutions Provider Saudi Arabia 2021 Saudi Arabia 2021 Saudi Arabia 2021 Saudi Arabia 2021 Saudi Arabia 2021
Control
170 Procurement and Vendor Management IT & Operations Oct-21
57 Staff Finance Human Resources Nov-19 Personal Banking
115 Thank You Program Human Resources Apr-20
171 Swift Transfers and Messages Operations Oct-21 Saudi Arabia 2021
58 Central Verification Manual Operations Apr-19
116 Q-Matic System Personal Banking Jun-20
59 Compliance Monitoring Program Compliance Sep-18 Best Building Management System Best Travel Card
Saudi Arabia 2021 Globally