Module-6 (Role of Human Resource Development in Developing Industrial Relation)
Module-6 (Role of Human Resource Development in Developing Industrial Relation)
Development in Developing
Industrial Relation- Industrial
Introduction
• Employer's and Worker's Organisations exist to
express represent and defend the interest of their
members. These interests will frequently diverge
and unless a compromise can be found that is
satisfactory to the parties and some time to the
government as well, the results may be a labour
dispute. Strike is the weapon of employees and
lockout is the counter weapon of management.
Human resource managers in the vast majority of
firms have spent most of their time and energies
to contain union power.
Cont…….
• Collective labour disputes happen in organisation
based on two reasons. The prior one is that which
based on conflicts of law, and later one is based
on conflicts of interests. Conflicts of interests are
on the wages, hours of work etc. The later is
based on collective agreements or labour laws.
The conflict of interest is more interest is rapidly
increasing in recent days because of rapid
globalization and liberalization of interests. The
changing labour laws are part of this change
process and invites greater resistance from the
labourers.
Why HRD Interventions Required?
• HRD department have to develop adequate
strategies to develop strong relation with
trade unions within the organization. Many
studies related to trade union and industrial
relation pointed out that many policies and
approaches existing in Indian organisations
are not supportive to develop a culture of
cooperation and cohesiveness between union
and management.
To develop a culture of industrial peace and harmony between management
and union organisations, following approaches should be taken into account.
1. Both management and union should concern towards customer relations and customer services.
2. Trade union should develop credibility by developing good image within the organization.
3. Management should develop better relationship with the workers and develop good image within the
organization.
4. Avoid blind confrontations and believe in rationale cooperation between members and management
within the organisation.
5. organization towards goal attainment.
6. The union and management should develop mutual trust and confidence between two parties.
7. Encourage open communication between the two parties.
8. Ensure participative decision-making.
9. Arrive at medium and long-term agreements.
10. Avoid decisions that affect employee's stability of employment.
11. Avoid practice of victimization and marginalization of employees.
12. Never manipulate rewards to deserving employees.
13. Enhance functioning of the Joint Management Committees, Quality Circles and Shop Councils.
14. Arrive at settlement of disputes through mediation than arbitration.
15. Arrive at common objective programs between two parties.
16. Ensure transparency in information sharing and communication process.
17. Give freedom to point out mistakes of each other.
18. Believe in work ethics, professional ethics and managerial ethics.
19. Encourage teamwork to reduce the gap between workers and managers within the organisation.
20. Encourage the feeling of equanimity than superior and inferior complex.
Why Standing Order Act
• In an earlier era, India didn’t really have as many
laws connected with suitable employment and
labour practices, as it does now. As a result,
workers did not have uniformity in their service
conditions as enforced by the standing orders act.
This lead to a lot of disruptions, friction and
productivity loss between these workers and their
bosses – and this was seen mostly in the industrial
undertakings involving heavy workloads and
multiple employees.
Introduction of Standing Order Act 1946 in India