Integrated Report 2021

III
B E N E T TO N G R O U P 2 0 21
Style
UNITED COLORS
OF GHALI
Product
DOWN JACKETS
GOOD INSIDE
Supply Chain
People ADOPTION
THE NEW OF THE HIGG INDEX
COMPANY
Digital
SUPPLEMENTARY BENETTON ISLAND
AGREEMENT ON ANIMAL CROSSING
Communication
Spaces IN SWEDEN WITH
A HIGH THE HOPE PROJECT
SUSTAINABLE
STORE
B E N E T TO N G R O U P 2 0 21
PREMISE COMPANY STYLE SPACES PRODUCT
2 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX
005 Letter from the Chairman 059 PRODUCT 109 Archive

Contents
006 Interview with Massimo Renon 060 Fibers 110 Fabrica
CEO, Benetton Group
066 Focus: Down jackets good inside 115 Interview with Guilherme Vieira,
008 Highlights Art Director, Fabrica
068 Interview with Sandro Lesca,
Fabric Research and Development
117 PEOPLE
011 COMPANY 069 Treatments
112 122 Industrial relations
012 Values 070 Life cycle
122 Focus: The agreement on innovation
013 History and development
071 SUPPLY CHAIN
014 Governance 124 Benetton for You
072 Suppliers’ hub
018 Business model 125 Ponzano Children
073 Benetton for Myanmar
020 Economic value generated and distributed 127 Interview with Silvia Ravagnin,
078 Focus: More value to the supply chain HR Business Partner
021 Materiality matrix and relevant themes
080 Environmental impacts 128 Zero Injury Objective
024 Agenda 2030
081 Natural resources 129 Digital transformation
025 Projects and initiatives
082 Logistics 130 Employer branding
026 SDGs implementation
084 Interview with Nicoletta Sartori, 131 People development
030 Risk management Head of Sustainability
135 Reward
032 Benetton Group companies in the world
085 DIGITAL
137 APPENDIX
033 STYLE 086 The websites
138 Methodological notes
034 United Colors of Benetton 088 E-commerce and omnichannel strategy
038 140 Annexes
038 Focus: United Colors of Ghali 089 Interview with Lisa Durante,
Digital & e-commerce Manager 141 GRI Content Index
040 Undercolors at Benetton Group
148 Material topics not reported by GRI
041 Interview with Piergiorgio Davoli, 090 Digital communication
Design Director, United Colors of Benetton 149 Independent auditors’ report
092 Focus: Welcome to Benetton island
042 Sisley The world of United Colors
of Benetton on Animal Crossing
045 SPACES
095 COMMUNICATION
046 The stores
097 Adv
048 Focus: GREEN B
A highly sustainable store concept 102 Focus: Skateboarding: their way to integration
The second leg of the Hope project
052 Interview with Caterina Malerba,
Store Manager, United Colors of Benetton 104 Print and social media
054 The offices 105 Sustainability

Dear Stakeholders,
Letter from
the Chairman
In the life of a company, some years have a greater specific weight than others,
because the foundations for future years are laid. For Benetton Group, 2021
was one of those years. Thanks to the consolidation of the significant business
decisions made since 2019, the Company managed to find its path back to
growth, with progress that takes on even greater significance given the very
complex context in which it was achieved.
The merit of our Company was understanding that what we are experiencing
is no longer a time of “transitions”, a term that was often used to dilute in
time actions that, instead, were more urgent than ever. Rather, this is a time for
disruptions. Benetton Group has confirmed that it still possesses that bold,
innovative and pioneering spirit that has been one of the key factors in building
the Company’s success, ever since its foundation.
One of the disruptions accomplished refers to its digital business size. Our
e-commerce sales recorded double-digit growth, and recently we’ve been
among the first in the world to give concrete meaning to the term Metaverse, by enabling people to enjoy immersive
experiences in our stores, starting with the store located in Corso Vittorio Emanuele in Milan.
2021 was also characterised by massive investments in sustainability-related areas and environmental protection,
present in every area and activity of our Group: from the stores to the collections and from the supply chain to
distribution and communication. These values are not new to the Company, nor have they been discovered in the wake
of current trends: they are part of our DNA. To underscore this, we grouped all of our initiatives under a common
umbrella - GREEN B - a project that brings together all the Group’s sustainability activities. In this context, the concept
store in Florence has a strong symbolic value, as it is the result of important research aimed at minimising the carbon
footprint.
These two symbolic stores are just an example of the initiatives we have undertaken to renew and develop our
network. For Benetton Group, physical and digital are now two sides of the same coin, going hand in hand in a multi-
channel perspective, sharing a strong and very precise common ground: reaching the people who believe in us and in
our products all over the world.
Moreover, growth was achieved through the products, in addition to the stores. At last, the strong identities of United
Colors of Benetton and Sisley are reflected in the collections, demonstrating both deep respect for the heritage of
the two brands and a constant drive towards innovation and sustainability. Our products are not “just” products, but
bearers of values, a way of conveying to people the ideals of dialogue, equality and respect. To do so, this year too,
Benetton Group relied on the collaboration of Jean-Charles de Castelbajac, who designed a capsule collection with an
evocative name - IN LOVE WE TRUST - to symbolise renaissance and hope that the world needs more than ever. It
should also be noted that in 2021 the brand ambassador of United Colors of Benetton was Ghali, an artist who acts as
a “bridge” with the new generations, whom we must keep in mind in all our activities.
In 2021, Benetton Group also successfully managed to shift the center of gravity of its supply chain back to Europe,
Italy and the Mediterranean area. A real reshoring process carried out starting from the enhancement of the
Company’s production factories in Croatia, Serbia, Tunisia - and obviously Italy - and incremental use of platforms in
the EMEA area. As a result of this choice, the Company today can exercise even greater control over the entire supply
chain, with significant advantages in terms of product quality, procurement speed, supply rotation and timely deliveries.
The Company can also adapt with less impact to changing and turbulent international scenarios.
Last but definitely not least - in fact, the most important asset of Benetton Group: the people. To all Company
employees - starting from CEO Massimo Renon and his team - a big “thank you” for the work you are doing. The
Company is finding new ways for relaunch thanks to its people. Thanks to them we entered into a new agreement for
innovation and development, to enhance the value of talents and ambitions and meet needs while taking into account
the evolution of the society we live in and the world of work.
Benetton, therefore, changed profoundly in 2021. It became stronger, faster, more digital and sustainable. It developed
all these characteristics without giving up its distinctive values.
In a year that has begun under very painful auspices, it is our duty as individuals and as an organisation to do our part to
make this world “the best of all possible worlds” continuing to believe in everything we have always believed in. Equality
and peace, first and foremost.
Luciano Benetton
benetton.com
Chairman
Benetton Group

6 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX 7
Interview with Massimo Renon

Chief Executive Officer
Benetton Group
by Luca Farioli
Green&Blue
Website and monthly add-on magazine
dedicated to environmental issues and
sustainability published by La Repubblica
and La Stampa
Two years of living dangerously, but never losing Mr. Renon, what does Benetton Integrated Report for 2021 of their production processes. How sustainable is Benetton I hope that Chinese river has turned crystal clear again. I can tell you this:
highlight? today? the waterways that flow close by any Benetton plant have crystal clear
hope. The climate crisis, the pandemic, and now Firstly, improved financial results. And that’s key for any business. Benetton has always, since its establishment, been synonymous with water.
a conflict at the borders of the European Union. Secondly, the great attention to products and quality, and I am specifically sustainability. Just think of our Ponzano headquarters, where 40 years
referring to raw materials and fabrics. It is a path that Benetton ago solutions were adopted that were later imitated by large luxury What are your future plans for sustainability?
These emergencies are putting governments, citizens undertook long ago, but today we are pursuing it even further. As to and energy groups. Today we control the entire production process, The most important thing is to increase the number of products in the
and companies to the test, forcing the adoption sustainability, we are increasing the amount of recycled material we use not only to verify the quality of our products, but also their compliance collection that meet sustainability criteria. In the past, they represented
in our products. with sustainability criteria. For example, half of our products are 15% of the total, now they account for 20%, 25%, 30%, but soon the
of innovative approaches. “Today, managers are monofiber, which makes the item easier to recycle. More generally, we entire architecture of the collections must comply with these criteria.
called upon to govern changes,” said Massimo Last year, when you presented the Integrated Report for implement sustainability criteria that are absolutely in line with all the Another aspect to consider is selling products in a sustainable way, as
Renon, CEO of Benetton Group since the 2020, you said that the pandemic could also be turned into an certifications of large companies. We take part in the Sustainable Apparel we do today in our GREEN B store in Florence. We plan to open other
opportunity. Did you manage to do it in 2021? And how? Coalition, a very diligent alliance that assesses the sustainability of fashion stores with the same concept in some particularly representative cities,
beginning of 2020. “Until a few weeks ago, we Turning a globally impacting catastrophic event such as the pandemic into companies. and it is our intention to replicate the innovations experimented in
thought that we had defeated Covid-19 thanks an opportunity was the first idea of all Italian companies. It was necessary Florence in all Benetton stores.
to join forces to outlast the health crisis while giving full expression to Fast fashion companies are criticised for their very high
to the vaccination campaign, but now we are the Company’s potential. We did it by leveraging our DNA. Benetton environmental costs. Maybe consumers should renew their What is the future of the two brands United Colors of
witnessing a humanitarian crisis in Ukraine, has always been synonymous with knits, color, quality, fashion and Made wardrobe less frequently in order to produce less CO2 Benetton and Sisley?
in Italy. We developed the new business model on this, plotting a new emissions and reduce pollution. In your opinion, is it possible Benetton will become a democratic fashion brand, presenting
which is almost unbearable. We are currently course for Benetton. to combine sustainability and commercial success? comfortable and practical products in line with the characteristics of the
observing the effects of the conflict on I think consumers today are definitely more aware than they were in the original knits, sold at a fair price and for an occasion of use that can be
customer behavior. Benetton Group is a solid In this period of remote learning, lockdowns and social past. Before making new apparel purchases, they think it over carefully. at home or on the move. Sisley will be the cooler brand, younger and
distancing, how much did e-commerce grow for a big apparel So then, why do they purchase? I believe it is the quality of the product more contemporary, for an occasion of use that can be an aperitif or
organisation and we are positive; we will brand like yours? that makes them buy. They want to wear hypoallergenic garments, made even the office.
come through this, too.” E-commerce is becoming increasingly important and, in fact, we of sustainable cotton, that both protect the environment and are also
enhanced it. Today we have one big global store, a single platform comfortable and warm. If the products are quality products and meet Benetton is globally famous for its colors. What color is the
that enables us to reach out to all our customers directly, thanks to these characteristics, consumers can buy less and use them for a longer future of Benetton?
disintermediation, which eliminates a number of steps. E-commerce time. We are not interested in selling more to the same consumers, we I would like it to be only green, a color that has always been on our
currently accounts for nearly 20% of our global sales. Up until two want to sell quality products to more consumers. brand. A color of hope, positive. Even when it comes to figures and
years ago it accounted for just a few percentage points. Online buyers financial data, it’s better they should be green rather than red. Green
very often sign up for the family card, provide us with data that we use A few years ago an entrepreneur visiting a textile factory is therefore the common denominator that combines positive results
for profiling and communicate directly with us, becoming involved in in China asked the staff what the next season’s hot fashion and environmental sustainability. We work for a company that is in good
sales and marketing campaigns. Moreover, e-commerce is much more color would be. The answer was: “Look at the color of health and that makes the planet feel good.
sustainable: we save on transport and logistics, which are part of the the river that flows under the factory, into which our
process to handle goods from the warehouse to the store, as we have manufacturing residues are discharged”. Is environmental
thousands of physical stores all over the world. awareness something reserved for a few enlightened Western
entrepreneurs, or is it spreading throughout the entire supply
Let’s talk about sustainability. More and more often chain?
companies are asked not only to keep their accounts in order, Awareness about sustainability is definitely spreading, thanks to the
but also to implement actions to reduce the carbon footprint certifications I was referring to before. And I’m optimistic.
lights
High
2021
OVER 1 000
SMART WORKERS
30% OF ONLINE
CONSUMERS CHOOSE
GREEN B PRODUCTS
100%
GREEN ENERGY
DIRECTLY OPERATED
STORES IN ITALY
>25 000
TRAINING HOURS
IN ITALY
9 TH
POSITION
IN THE GLOBAL
FASHION BRANDS
RANKING, ACCORDING
TO THE FASHION
71%
SUSTAINABLE
TRANSPARENCY
INDEX COTTON
15
10 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX COMPANY
Benetton
Group profile
Benetton Group is one of the world’s
best-known fashion companies thanks to
a unique identity built on knitwear, quality,
color and respect for diversity.
Founded in 1965 in Ponzano Veneto, in the province
of Treviso, the Company operates in the main
international markets with its two brands: United
Colors of Benetton and Sisley.
Social commitment has always accompanied Benetton

Group’s global expansion. Over the decades Benetton
Group has become the bearer of a universal message
of humanity and tolerance and has implemented
controls over its supply chain based on respect for
ethical, environmental and labor law principles.
Today, Benetton Group is committed to being a globally

responsible company from a social, environmental
and economic perspective, growing together with
the communities in which it operates.
benetton.com
Values History
INTERNATIONALITY
Benetton Group has always thought Luciano and Giuliana Benetton have Benetton starts producing Benetton Group was founded. Opening of the Group’s first
1962
1965
1966
1955
globally and not only in relation to the intuition to develop and sell a knits in neutral colors and In the same year, the factory designed store in Belluno.
colorful, yellow knit - a brand new dyeing them based on by architects Afra and Tobia Scarpa
business. Our vision is that of a product in those days. the orders received. First was inaugurated in Ponzano, in the
world in which ethnic, cultural and development of ready-to-dye province of Treviso.
religious differences are overcome production.
in the name of global citizenship.
COLOR
The first thing that comes to mind Opening of the store in Registration of the 012 brand and Sisley enters the Benetton Benetton Group exports
1969
1971
1974
1978
when thinking of the Benetton Boulevard St. Germain, development of the first jacquard Group’s brand portfolio. reach 60% of production.
Group is color, in all of its Paris. It is the first store and diamond patterned knits.
expressions. The colorful knits outside Italy.
that have revolutionised the world
of fashion are a metaphor for a
playful and positive approach to life,
celebrating our Italian origins.
Benetton enters Formula 1 racing Benetton ad campaigns by Oliviero The Group is listed on Fondazione Benetton Studi e
1983
1985
1986
1987
CULTURE as sponsor of the Tyrrel team. Three Toscani win the Grand Prix de la the Milan Stock Exchange, Ricerche is established, along
Since the beginning, Benetton years later, after the acquisition of Publicité in France. This is the first followed by the listing on the with the International Carlo
Group has carried on a dialogue Toleman, the Benetton Formula of a series of awards that, together Frankfurt Stock Exchange in Scarpa Prize for Gardens.
QUALITY with some of the most prominent Limited racing team wins two with criticism and censorship, fuel 1988 and New York Stock
drivers’ and one constructors’ world debate in many countries around Exchange in 1989.
Benetton Group constantly strives international figures in the world championships. In 2000, the team is the world.
to attain the highest level of quality of culture. This has helped the acquired by Renault.
in all of its products, processes Company developing new tools
and services. This dedication is to understand and interpret the
part of the Italian textile industry’s contemporary world. Because The iconic green United Colors of Colors magazine, distributed in Fabrica, Benetton Group’s Benetton Group celebrates its
1989
1991
1994
2006
tradition and - thanks to the Knowledge is crucial for the Benetton logo is born. 40 countries and translated in Communications Research 40th anniversary with an exhibition
passion and dedication of all the success of any enterprise. four languages, is launched. Centre is founded. and a show at the Pompidou
Centre in Paris.
Group’s employees - drives all of The Undercolors brand
the Company’s activities. is born.
Launch of the Ponzano Children Benetton Group delists from Benetton Group is recognised The Group is reorganised into
2007
2012
2013
2014
Centre for the children of both the Milan Stock Exchange, after by Greenpeace for its three separate entities: one
Benetton Group employees and also delisting from those of commitment to environmental directly focused on the brands,
SOCIAL ENGAGEMENT FREEDOM OF families of the surrounding area. Frankfurt and New York. sustainability. one dedicated to manufacturing
Producing apparel is not enough. EXPRESSION and one engaged in real estate
Playing a central role in a management.
Benetton Group is outspoken. We
constantly evolving scenario, are convinced that our society can
Benetton Group considers it only evolve if people are provided
necessary to take concrete action with the right tools and allowed to
to promote the development of express their opinions freely. This 2015 The partial demerger United Colors of Benetton United Colors of Benetton is United Colors of Benetton
2020
2021
2019
individuals and communities and will result in more ideas, greater of Benetton Group S.r.l. launches its first show at the Milan the first Italian brand in terms of opens a highly sustainable store
ensure respect for human rights at dialogue and more tolerance, also is accomplished after Fashion Week to present the transparency according to the in Florence.
a global level. vis-à-vis those who see things completion of the refocus Rainbow Machine collection by new Fashion Transparency Index.
and relaunch plan. artistic director Jean-Charles de
differently. Castelbajac.
Governance
Benetton S.r.l. COMPOSITION OF CORPORATE BODIES AT 28.04.2022

(Single Shareholder)
Board of Directors Office Age Investment Control, Risk Human Resources Monitoring
Benetton S.r.l. Committee and Sustainability and Remuneration Body
Independent Auditors Board of Statutory
Committee Committee (Leg. Law 231/ 2001)*
Ernst & Young S.p.A. Auditors
Luciano Benetton C >70
Massimo Renon CEO 51-69
Ugo Giorcelli 51-69

Investment Committee Board of Directors Human Resources
Christian Benetton < 50
and Remuneration Committee
Franca Bertagnin Benetton 51-69
Ermanno Boffa 51-69
Fabio Buttignon 51-69 C C

Control, Risk and
Sustainability Committee Christian Coco < 50
Nicola Pelà 51-69 C
Chiara Anselmi*
Benetton Group S.r.l.
Andrea Pezzangora (1)
Independent Auditors Board of Statutory
Ernst & Young S.p.A. Auditors Roberto Taiariol (2)
Collegio Sindacale
Angelo Casò C
Monitoring Body
Antonio Cortellazzo SA
Giorgio Grosso SA
Gianluca Pivato AA
Graziano Gianmichele Visentin AA

Board of Directors Sustainability Committee
Functions: C Chairman SA Standing Auditor Executive

CEO Chief Executive AA Alternate Auditor Non-executive
Advisory Due Diligence Officer Independent - Non-executive
(1) General Counsel Member
Proposals Assistance
(2) Independent Member
(*) The Head of the
Monitoring Body
is in the process
of being appointed
BOARD INVESTMENT COMMITTEE CONTROL, RISK AND adopted by the Company and HUMAN RESOURCES ORGANISATIONAL MODEL GDPR SUSTAINABILITY
OF DIRECTORS The Investment Committee SUSTAINABILITY also includes the Code of Ethics, AND REMUNERATION PURSUANT TO ITALIAN In 2018, with the enforcement COMMITTEE
The Board of Directors is serves in a due diligence, advisory COMMITTEE and evaluate whether to present COMMITTEE LEGISLATIVE DECREE of the EU General Regulation The Sustainability Committee -
responsible for managing and/or recommendation-making The Control, Risk and Sustainability the Board of Directors with The Human Resources and 231/2001 2016/679 on the protection of set up by the Board of Directors
operations. Among other things, it capacity in support of the Board Committee, whose members have recommendations for updating Remuneration Committee serves The current Organisation, personal data (known as GDPR), in 2015 - deﬁnes and oversees
examines and approves: of Directors with regard to: suitable experience in accounting and/or amending such model in a due diligence, advisory and/or Management and Control Model the Company set up Benetton Group’s sustainability
› the guidelines for the Group’s › specific investment projects, and finance, has the following main and its method of application; recommendation-making capacity adopted by resolution of the a new Privacy function, headed strategy. The establishment of this
operations; assessing their alignment to the tasks: › assess and express an opinion in support of the Board of Board of Directors on March by Mauro Menardo as Data Committee is further evidence of
› proposals concerning Group’s strategic guidelines, their › assist the Board of Directors in advance and as necessary Directors and, in particular: 1, 2016, to replace the one Protection Officer, assisted by the Company’s commitment, at
organisation and corporate profitability targets and financial in defining the guidelines of the requirement prior to confirming › submits proposals on the overall approved in 2008, is composed a multidisciplinary team. all levels, to become an agent of
governance; sustainability; internal controls. At the request the appointment, on all auditing remuneration of the Chairman, of a general part and numerous The new function, responsible social change through its initiatives.
› the general guidelines regarding › Company procedures regarding of the Executive Chairman, and non-auditing services directors and senior managers of special sections. The Code of for personal data monitoring, The objectives of Benetton
the management of human investments and significant it expresses opinions on provided by the Independent the Benetton Group companies; Ethics approved by the Company assessment and processing, Group’s Sustainability Committee
resources; transactions. specific issues concerning the Auditors; › examines performance is treated as an integral part of enables Benetton Group S.r.l. to include:
› proposals for the re-organisation In general, the Committee identification of the principal › assess and verify the targets and incentive plans for the Model. Under its Code of ensure its employees, consumers › promoting the effective and
of the Company’s structure; monitors the implementation business risks; independence of the employees of the Benetton Ethics, the Group has adopted and, in general, stakeholders continuous integration of
› result of operations; of the approved investment › assist the Board of Directors in Independent Auditors; Group companies; the International Labor Standards correct personal data protection sustainability initiatives into
› extraordinary corporate actions; programs by monitoring their evaluating the adequacy, efficacy › assess the environmental, › evaluates proposals regarding: (ILS) contained in the fundamental in the performance of their business activities and supporting
› annual budgets and quarterly, execution in terms of costs and effective functioning of the economic and social impacts composition criteria and skills conventions of the International activities, so that data is always the work of the Head of
half-yearly and annual financial incurred and actual return on system of internal controls, which resulting from Company profiles of the managers Labor Organization. processed in compliance with the Sustainability;
results. investment (post-audit), analysing it oversees; operations; identified as members of applicable national and European › standardising all sustainability
the main criticalities. › provide the Board of Directors › monitor the Company’s management and control regulations in the matter. activities;
with indications and information positioning in the main bodies in strategically important › promoting dialogue with internal
on compliance with corporate sustainability indexes; subsidiaries; policies for the and external stakeholders on
governance rules; › examine the integrated report, strategic development of “human sustainability issues;
› assess, together with the containing resources” and recruitment and › examining and periodically
Chief Financial Officer and non-financial information; appointment of senior managers reviewing corporate sustainability
the Independent Auditors, the › formulate opinions and of the Benetton Group implementation tools - starting
adequacy of the accounting proposals regarding specific companies. with the Code of Conduct
standards adopted and their sustainability issues. for Manufacturers and its
consistency for the purposes of implementation procedures
preparing consolidated financial - also in light of possible risks
statements; related to Company and brand
› verify, with the assistance of reputation;
the Head of Internal Audit, the › providing the Board of
process that generates the Directors with a constant flow
financial reporting data; of information and indications
› monitor the effectiveness of regarding the application of the
the auditing process and assess corporate sustainability strategy
the results published in the and its tools.
Independent Auditors’ report Composition of the Sustainability Committee: › overseeing activities related to
and the opinion letter; integrated reporting and the
› receive the annual report from Massimo Renon CEO disclosure of KPIs and relevant
the Head of Internal Audit on the Martino Boselli UCB Chief Commercial & Sales Officer information on environmental
application of the “Organisation and social issues.
Stefano De Marchi HR & Organisation Director
and Management Model” -
Ugo Giorcelli Chief Staff Officer
pursuant to Italian Legislative
Decree 231/2001 - which was Nicoletta Sartori Head of Sustainability
Francesca Svab Sisley Director
Carlo Tunioli CEO Fabrica
Marco Zeggio Chief Operations Officer
Business
model
INPUT OUTPUT 2021
OUTCOME
EXTERNAL ENVIRONMENT
CAPITAL
1 2
CAPITAL
SOCIAL AND RELATIONAL PRODUCT BRAND SOCIAL AND RELATIONAL
(BRAND VALUE) We have taken a decisive We continued the repositioning (BRAND VALUE)
› Long-term relationships with the main turn for the collections of of our brands. United Colors of
our brands, which includes a
› 28 SDG-related actions
stakeholders Benetton focuses on affordable
consolidation in the use of › 235 suppliers assessed based on their
› Collaborating with the main local and global fashion, while Sisley consolidated
natural raw materials and a its contemporary identity to move social impact
institutions and organisations (UN, ILO,
renewed focus on the quality into the Bridge Premium segment › 12% weight of the GREEN B collection
Accord, etc.)
of the garments and style of of the market. on the total
› Strong identity values the new generations.
+ Company reputation
CAPITAL
HUMAN CAPITAL
› Promoting and developing people DIGITAL TRANSFORMATION HUMAN
BUSINESS
› Consolidating and expanding strong skills for
3
MODEL › Approximately 300 new resources
the creation of quality and innovative clothing STORE under 30 hired in Italy
› Commercial partnerships for production and We launched a high- › 25 000 training hours
distribution sustainability store concept
for United Colors of organised in Italy
Benetton and initiated a
strategic process to make + Attention to people
CAPITAL
our stores increasingly agile, and opening to new generations
PRODUCTION flexible, sustainable and
› Widespread network of directly operated and connected with the online
INNOVATION PEOPLE
indirectly operated stores shopping experience. CAPITAL
› Integrated management of all phases of the PRODUCTION
production cycle › EuroShop Retail Design 2022 award
for the GREEN B concept of Florence
› 39 refurbished stores
CAPITAL
FINANCIAL + value of Company assets
› Constantly investing to expand the Company’s
assets
CAPITAL
FINANCIAL
CAPITAL
7 4
› Economic value generated
NATURAL CUSTOMERS Euro 871 508
LOGISTICS
› Using natural resources in a responsible way We consolidated our existing We continued our commitment
CUSTOMER › Economic value distributed
target and developed to ensuring logistics services
communication lines and CENTRICITY SUSTAINABILITY Euro 808 526
with reduced environmental
CAPITAL campaigns for United Colors impact and almost customised to
INTELLECTUAL of Benetton, to strengthen our + Distribution of the economic value
satisfy sales needs through the
› Designing attractive and recognisable engagement with millennials. implementation of solutions such to stakeholders
collections as intermodal transportation,
› Effective Company processes through automatic re-sorting, prompt
product-to-store allocation and CAPITAL
continuous focus on innovation and results
reverse logistics. NATURAL
› Research projects supporting the Company
› 48% sustainable raw materials
in updating its tools and anticipating consumer
DIGITAL TRANSFORMATION › 78% recycled waste
changes
- Negative environmental impacts
6 5
EXTERNAL ENVIRONMENT
PURCHASING DISTRIBUTION CAPITAL

We continued with the In 2021, direct e-commerce INTELLECTUAL
omnichannel strategy channels recorded double- › Revision of the social and environmental
implementation, which involves digit growth in terms of sales, due diligence process
the end consumer in a global confirming the trend in consumer › Development of the GREEN B project
experience, breaking down the spending increasingly oriented to that groups all the initiatives
boundaries between analogue and e-commerce.
regarding sustainability of the Group’s brands
digital distribution channels.
+ Group’s responsibility
and innovation in communication
Economic value Materiality matrix and

generated relevant themes
and distributed
In 2021, Benetton Group continued its re-launching process, consolidating the strategic choices made in the The degree of detail with which the ensure consistency in corporate involvement of the management, The latest update of the materiality
previous years and improving its economic performance on a year-on-year basis. relevant topics within the Report action. In 2021, Benetton Group with a view to giving greater analysis shows a shift to the right
The economic value generated amounted to approximately Euro 871 million, while the economic value distributed are treated reflects the results revised its internal materiality importance to aspects that can for many issues, pointing to an
totaled Euro 808 million, and the retained economic value was equal to approximately Euro 63 million. of the materiality assessment. analysis as a result of a significant positively or negatively affect increased internal awareness
The increase in the economic value generated indicates a priority focus on the dimension of economic sustainability, The materiality assessment is change in the Company’s the ability of the organisation to regarding many aspects of
with clear signs of recovery, despite the uncertainties due to the situation of the Covid-19 pandemic. The increase a process aimed at identifying, management. provide a vision and create value. sustainability. Product quality
in revenues is driven by growing sales from directly operated stores, double-digit growth in e-commerce and the
assessing and prioritising the most In line with the GRI Standards, the As regards the relevance for and safety, raw materials and
contribution of sales in the two markets of India and Korea.
Benetton Group also implemented a series of actions designed to ensure an increase in margins, through reduced significant issues from both the necessary inputs were collected Benetton Group the following respect for the human rights of
use of discounts and cost containment from optimised use of inventories, in line with the policy of improving sell- Company’s point of view and that on the most relevant issues for factors were considered: workers have been confirmed as
through and disposing of the previous collections. The results are in line with the approved Business Plan, which of its stakeholders. As envisaged the purpose of confirming and › Company commitment and important issues, confirming the
focuses on efficiency gains and increased performance of the various channels on a like-for-like basis. by the GRI Standards, material strengthening data collection policies concerning each topic; Company’s strategic guidelines. In
topics are identified by considering and sustainability reporting in › the impact of each topic on the addition, health and safety in the
Despite the complexities of the current socio-economic context, Benetton has decided to continue to invest in a the importance of the impacts of this Report. In particular, the first Company’s capital as identified workplace emerged as one of
number of strategic areas, including digital transition - which is fundamental to making the operations supporting the business activities both within and phase of the process of definition by the framework <IR> (financial, the most important issues at the
business simpler and more efficient - and environmental and social sustainability. The program of new store openings outside the reporting perimeter, of the materiality perimeter manufactured, intellectual, human, Company level, especially when
has also kept moving forward, confirming the search for increasingly cutting-edge solutions to offer a unique brand meaning throughout the entire included the identification of natural, social and relationship considering the Covid-19 health
experience, inclusive and designed around the consumer. value chain of Benetton Group. the relevant issues based on the capital). crisis in response to which the
The process of defining following elements: The identified topics were then Group implemented actions to
materiality-related themes was › media analysis aimed at mapping submitted to the stakeholders adequately protect its employees
updated in 2020 in order to media coverage and public for their evaluation through a while concurrently ensuring
ECONOMIC
ECONOMIC VALUE
VALUE GENERATED
GENERATED AND DISTRIBUTED
AND DISTRIBUTED reflect the consequences of interest in each topic; questionnaire administered to business continuity.
the Covid-19 pandemic on › benchmark analysis of the topics employees, end consumers
(EURO
(EUROTHOUSAND)
THOUSAND) the Group’s operations and covered by major companies and suppliers and each item was
strategic risk management and operating in the same sector as analysed based on the relevant
to represent the new sensitivity Benetton Group; importance for the stakeholder
of the stakeholders to the › analysis of the main sector category considered. With
VALUE Operating Capital Public identified themes. Indeed, 2020 documents, sustainability indexes, regard to the importance for
GENERATED costs Employees providers Administration Community represented a moment of documents and reports of the stakeholders, the primary factor
disruption for the Company, which most relevant and influential was the specific relevance of the
tested its resilience in dealing with non-governmental organisations, different topics for the sector in
583 846 change, and for society at large, policy makers, and the main which Benetton Group operates.
Retained Distributed 192 859 re-proposing a reassessment of global stock exchanges in order Once the issues had been
29 379 1 602 the fragile balance between health, to identify the main sustainability prioritised for stakeholders and
840
2021 62 982 871 508 808 526 the environment, wellbeing and trends; the Company management, data
economic growth. Updating the › mapping of priorities and were consolidated, so as to obtain
materiality analysis was therefore strategic business objectives. the materiality matrix which led to
necessary to incorporate The identified issues were then the definition of the contents for
stakeholder expectations and prioritised through the direct the Integrated Report.
544 522
177 741
33 062 -7 098 798
2020 -12 507 736 518 749 025
846 189
222 668
35 581 19 272 1 071
2019 -29 893 1 190 101 1 124 781
GRI MATERIAL ASPECTS: REPORTING PERIMETER AND DISCLOSURES

HIGH
Economic performance Health and Raw materials Diversity and Emissions Training Water discharge EXTENDED
safety in the equal oppor-
GRI STANDARD MATERIAL ASPECTS

Quality and safety Procurement policies
workplace tunity
of products Supplier assessment based on PARTIALLY EXTENDED
environmental aspects Local com- Non-discrimi-
munities nation
Employment
Freedom of NOT-EXTENDED
Industrial relations association
Supplier assessment for impact Child labor
on society
Forced or com-
Customer health and safety pulsory labor
Marketing and product labeling Assessment of
Socioeconomic compliance human rights
Sustainable Environmental compliance
raw materials
RELEVANCE FOR THE STAKEHOLDERS
* GROUP
Health and Safety
EXTERNAL INTERNAL
in the workplace
SUPPLIERS
PERIMETER
Compliance with
environmental standards Respect for the human LOGISTICS
rights of workers and
responsible management INDIRECTLY OPERATED STORES
of the supply chain
* partially extended to the directly operated stores and the offices in Italy and in some offices of the
Brand protection consolidated companies.
and enhancement Innovation
Multi-channel sales strategy Management

(online & physical stores) and development
of human resources BENETTON GROUP STAKEHOLDERS in the industry and the macro trends in order to identify issues subject
Benetton Group mapped its stakeholders based on its areas of activity, to potential regulation, the drivers of change and the interests of
Climate change Business dividing them as follows: the various stakeholders with particular attention to due diligence,
and energy efficiency Ability
ethics › internal: individuals who are part of the Company; transparency and consumer communication.
to obtain › external: individuals who operate along the Group’s value creation
profitable chain or who are indirectly influenced by/interested in the Company’s
results
Water resources activities.
management Polluting
Diversity chemicals
and equal During the period, around 30 relevant categories of stakeholders were
opportunity
Circular Consumer identified, which, through dedicated interviews and workshops with the
economy experience Digital main Company functions, were subsequently prioritised on the basis of: Consumers
transformation
Relations Continuity › their dependence on Benetton;
with communities Risk and change of leadership Suppliers EXTE
management and stability
› their influence on Benetton. RN
AL
LOW
ST
Consumer of corporate A
privacy governance In 2021, Benetton Group continued activities aimed at involving its
KE
Trade ERS
HO
internal and external stakeholders, maintaining active communication LD
unions HO
LD
also through digital channels to respond to requests for transparency
KE
ERS
INTERNAL STA
made by consumers or associations while fueling dialogue on important
LOW RELEVANCE FOR BENETTON HIGH current issues. Colleagues
Community
Shareholders Associations
The persistence of the general instability in the international context
requires, in particular, constant dialogue with suppliers, in order to
Other apparel Workers’
readjust business and guarantee safe operations and respect for unions
brands Media
the human rights of workers. Benetton Group’s commitment to
The material topics were then cross-checked against the aspects defined by the GRI Standards, as set out transformational resilience and sustainable recovery is also expressed
in the table hereinafter. The table also indicates the perimeter of each aspect and any limitations involving through collaboration with Sustainable Apparel Coalition (SAC) and Zero
failure to extend reporting to the perimeter outside the organisation. Discharge of Hazardous Chemicals (ZDHC) the aim being to adopt NGOs Regulatory bodies
As for the material aspects outside of Benetton Group, currently not reported, the Company will focus the most appropriate practices for effective mitigation of social
its attention in coming years on implementing specific activities designed to gradually extend the scope and environmental risks. Commercial Universities
of disclosure. In addition, during the year, Benetton Group monitored the evolution partners
Agenda Projects
2030 and initiatives
STATUS Page
In September 2015, the United • Supplier assessment program (Higg FSLM)  74

Nations approved the 2030 • Supplier training program (tier 1, FSLM tool)  74; 78-79
Global Agenda for Sustainable
Development and its 17 • Benetton for You  124
Sustainable Development Goals • Welcome Back Mom  124
(SDGs). The implementation • Ponzano Children  125
of this agenda requires nations,
industries, businesses, financial
institutions, NGOs and civil society
• Smart working  124
to redirect their programs and
• BYG 131-132
plans towards these goals. 
• Training programs/people development  131-134
Benetton Group has decided
to do its part to achieve these • Career day  130
goals. In setting out its charter • Digital recruiting  130
of commitments for the coming • Due diligence on social impacts  30-31; 72-76
years, the Company chose to
associate its actions with the SDGs • Assessing risks in the workplace  30-31; 128
closest to its core business and • Training and dissemination of the culture of prevention  128
strategic action areas. SDG 5 GENDER EQUALITY • “Near misses” analysis  128
Gender equality is a necessary step for creating a peaceful, prosperous and more sustainable world for everyone.
For this reason, Benetton Group has launched projects and initiatives designed to support the emancipation and
legitimisation of women around the world.
• Participation in the Better Cotton program

and involvement of the suppliers  61
SDG 8 DECENT WORK AND ECONOMIC GROWTH • Increasing use of organic cotton  61
Benetton Group aims to reach higher economic productivity standards through diversification and technological • Integration of recycled cotton  61
progress, relying on development policies that support production activities, creativity and innovation by promoting • GREEN B collection  105
a healthy and safe working environment for all workers.
• Detox guidelines with minimum requirements  80
• Training programs dedicated to suppliers  80
SDG 12 RESPONSIBLE CONSUMPTION AND PRODUCTION • Verde Campus  56

Benetton Group leads the way in the global commitment to the elimination of the use of dangerous chemicals
throughout the textile sector by 2020. The Company also implements policies for the sustainable management and
the efficient use of resources and energy, as well as for the reduction of waste, also through recycling and reuse,
where possible.
• GHG inventory and discussion of the goals  -
• Due diligence on environmental impacts  30-31; 80
SDG 13 CLIMATE ACTION
The Group’s contribution to combating climate change involves the implementation of initiatives to reduce energy
consumption and climate-altering gas emissions, as well as reducing the environmental impact connected with its
logistics activities and the distribution of its products.
• Sustainable Apparel Coalition  23; 72-74; 78-80

• Textile Exchange  64
SDG 17 PARTNERSHIP FOR THE GOALS
A successful Sustainable Development Agenda requires partnerships - built upon principles and values, a shared • Zero Discharge of Hazardous Chemicals  23; 80
vision, and shared goals - that put people and the planet first. Benetton Group also works towards this goal, • Circular Fashion Partnership  77
developing partnerships that can contribute to the achievement of the sustainable development goals. • Accord  76
started
ongoing
fully implemented
SDGs implementation
Goal Capital Benetton Actions Investments 2021 impact Goal Capital Benetton Actions Investments 2021 impact
commitment commitment
5.1 8.6 +1 000
Ending all forms of discrimination By 2030, achieving full and active smart workers
Promoting gender
against all women, girls and young
women everywhere in the world equality and · Whistleblowing system 1 productive employment and decent
work for all women and men, · R emote working +2 000
NA report Investing in worker
- reducing all forms of for reporting including young people and people 370 000 € >> people involved in training
Human discrimination positively solved development and · B YG Investment in training, of
GRI Disclosure: with disabilities, and equal pay for growth; work-life
401-1, 404-1, 401-3, 405-1, 405-2, work of equal value balance · T raining programs/people which 50% subsidised 90%
406-1 - Human and development retention after 12 months
GRI Disclosure: Intellectual of people who have
5.2 53 000 € >> Investment 401-1, 401-2, 401-3, 404-1, 404-2, participated in people
Eliminating all forms of violence supplier social assessment 405-1, 405-2 development programs
against all women, girls and young Compliance with the
· S upplier assessment 13 500 € >> TÜV
235
women in the public and private Code of Conduct
program (Higg FSLM) Rheinland training cost
suppliers assessed approximately 300
spheres, including trafficking for in 2021 8.6 new hires
Internal/external Promoting the ·C
areer days
prostitution, sexual exploitation and · S upplier training program 35 000 € >> Supplier under 30 in Italy
other types of exploitation Social and
training on human
(Tier 1, FSLM tool) financial support 130 By 2020, substantially reducing the connection between
·D
igital recruiting
5 000 € >> Participation
- Relational
rights
200 >> Hours dedicated
trained suppliers
percentage of unemployed youth
who are not in education or training
universities and the in Career Days
+40
GRI Disclosure: Intellectual world of work and ·C
ollaboration with 15 000 € >> Investment active internships
408-1, 409-1, 414-1, 414-2 to membership activities - being the choice of entities, universities and
Human and in recruiting platforms
5.4
GRI Disclosure:
401- 1 Intellectual
talented young people associations ~ 150k
visualisations of the
Recognising and valuing unpaid care LinkedIn page
work and domestic work through
260 000 € >>
the provision of public services, 8.7
Developing innovative · B enetton for You Investments
infrastructure and social protection
policies and the promotion of welfare policies to Benetton for You 33 Taking immediate and effective ·D
ue diligence on social 100 hours (= 10 days / Identification of the risks
balance work and
·W elcome Back Mom children of employees measures to eliminate forced Increased attention to impacts 5 000 €) >> Dedicated and impacts and the
shared responsibility within the 151 000 € >>
Human family life · P onzano Children attending kindergarten labor, end modern slavery and human rights to due diligence and relevant forms of risk
household, according to national Investments
human trafficking, and ensuring the
· S pecific policies on topics
characteristics Ponzano Children regarding human rights monitoring activities mitigation
- prohibition and elimination of the
GRI Disclosure: worst forms of child labor, including
401- 2, 401-3 the recruitment and use of child Intellectual
soldiers, and, by 2025, ending child
5.5 labor in all its forms · R evision of the Company’s
- Improved work
Ensuring full and effective supplementary agreement All employees
GRI Disclosure: conditions
participation and equal leadership Dissemination · R evision of the with right to disconnection
of the culture of Supplementary Agreement 408-1, 409-1
opportunities for women at all
levels of decision-making in political, gender equality and with inclusion of the In implementation All employees
Intellectual
economic, and public life integration in the Diversity & Inclusion ·A
ssessing risks in the 15 000
- corporate strategy Committee workplace
GRI Disclosure: 8.8 training hours dedicated
· T raining and dissemination 222 500 € >> to prevention and
405- 1 Protecting labor rights and Zero Injury Objective of the culture of prevention Investment in health and protection
promoting a safe and secure safety
work environment for all workers, · “Near misses” analysis 550
including migrant workers,
particularly migrant women, and ·C ovid-19 management employees involved
those in precarious employment Human and
- Intellectual · V erifying the adequacy of 200
GRI Disclosure: Ensuring health and suppliers identified as
workplaces and compliance
402-1, 403-1, 403-2, 403-3, 403-4, safety throughout the 31 500 € >> SAC Fee having health and safety
with health and safety
403-5, 403-7 supply chain non-conformities,
principles throughout the
supply chain which are implementing
corrective measures
Goal Capital Benetton Actions Investments 2021 impact Goal Capital Benetton Actions Investments 2021 impact
commitment commitment
· P articipation in the 13.1

Better Cotton program
12.2
and involvement of the 48% Strengthening resilience and 50 000 € >> Investment
By 2030, achieving sustainable 100% sustainable suppliers sustainable raw materials adaptive capacity to climate-related ·G
HG inventory and in the SBT project Identification of the risks
management and efficient use of cotton by 2025 42 000 € >> Better risks and natural disasters in all discussion of the goals and impacts and the
natural resources ·G
rowing use of organic 12% countries Defining SBTs 100 hours (= 10 days /
70% sustainable raw cotton Cotton ·D
ue diligence on 5 000 €) >> Dedicated relevant forms of risk
- Intellectual incidence of GREEN B -
materials by 2030 environmental impacts to due diligence and mitigation
GRI Disclosure: · Integration of recycled products on the total of GRI Disclosure: Natural
Intellectual monitoring activities
302-1 cotton the collection 302-1, 305-1, 305-2,
305-3, 305-4
·G
REEN B collection
12.4 Reducing
By 2020, achieving environmentally environmental impact
sound management of chemicals along the supply chain,
and all wastes throughout their life limiting the use of 80%
cycle in accordance with agreed chemicals that are ·D
etox guidelines with FEM coverage (item
international frameworks and hazardous to health minimum requirements 27 000 € >> Fee ZDHC volumes)
significantly reducing their release and the environment
to air, water, and soil, in order to Intellectual in manufacturing · T raining programs 31 500 € >> Fee SAC
90%
minimise their adverse effects on processes, compliance dedicated to suppliers water test coverage
human health and the environment with ZDHC MRSL (item volumes)
- guidance by 2030
GRI Disclosure: for all wet-process Goal Capital Benetton Actions Investments 2021 impact
303-1, 305-1, 305-2, 305-3 providers commitment
12.5
78% 100%
By 2030, substantially reducing tier 1 suppliers and
Maximising campus recycled waste
waste generation through
recovery process and 96 000 € >> Cost for 17.16 · S ustainable Apparel 80%
prevention, reduction, recycling,
and reuse promoting segregated
· V erde Campus waste disposal 58.42 t Enhancing the global partnership for
Coalition tier 2 suppliers involved in
Intellectual of iron recovered FSLM/FEM
- waste collection sustainable development · T extile Exchange
(18 000 € >> revenues Developing
GRI Disclosure:
301-2
from sales) partnerships · Z ero Discharge of 96 000 € >> Annual Certifications
that contribute Hazardous Chemicals investment in membership (OCS, RDS GRS, GOTS)
17.17
12.8 to sustainable ·U
N Global Compact activities
By 2030, ensuring that people
Encouraging and promoting Intellectual,
Social and
development 1 568 t
effective partnerships among public, ·C
ircular Fashion
around the world have the relevant Developing a hub 306 public-private, and civil society Relational Partnership
waste collected in one
year through the CFP
information and awareness about to communicate 90 000 € >> Investment SS21 items approved stakeholders program to be recycled
sustainable development and all sustainability ·G
REEN B in the development of the ·A
ccord
lifestyles in harmony with nature Intellectual,
information to GREEN B project 514 28
- consumers FW21 items approved
Social and SDGs initiatives/projects
GRI Disclosure: Relational
417- 1
Risk
management
Benetton Group focuses the utmost attention on risk control and SUSTAINABILITY
Benetton’s values have always been rooted in
FISCAL COMPLIANCE
The Group’s international reach exposes it to various
believes it is fundamental to assess, both beforehand and on an sustainability concepts and in the future sustainability tax obligations. The evolution of related regulations
ongoing basis, the level of risk associated with strategic objectives will continue to be one of the main business drivers may expose the Group to the risk of default.
generating both opportunities and risks.
for the creation of sustainable value. Risk analysis was subject to Among the risks is the inadequate management INTERNAL CONTROL SYSTEM
a partial review in 2021 to adjust it to the changed scenario. of sustainability issues resulting in failing to meet Changes or misalignments in the development and
customer expectations with inevitable repercussions roll-out of the internal control system in the Group’s
on the business. subsidiaries could result in the inconsistency and/
or unavailability of data to support decision-making
COVID-19 processes.
The Covid-19 pandemic crisis could introduce
STRATEGIC RISKS with fraudulent conduct; legal risks; inappropriate significant changes in consumer behavior and needs EXTERNAL RISKS
These are risks that could threaten the Company’s conduct with customers and suppliers that could with impacts, that cannot be currently assessed, on These risks concern the effects of external events
current competitive position and the pursuit of its compromise the ability to meet strategic objectives. business models and the socioeconomic context. that may impact negatively on the Group’s activities.
strategic objectives.
BUSINESS ORGANISATION FINANCIAL RISKS INCREASE IN PRICES OF RAW
BRAND STRATEGY The staff’s resistance to change could limit or slow This is the risk category most immediately perceived MATERIALS, TRANSPORTATION AND
Risks connected with the United Colors of Benetton down the business transformation process taking by businesses, also thanks to the implementation of ENERGY
brand repositioning strategy. Incorrect timing place in the Company. Other risks include the the International Accounting Standard (IAS) and the Shortages of raw materials, increased costs of raw
and development could result in losing current development of inadequate organisational structures requests for additional disclosures in financial reports materials, energy and transportation may not be
consumers prior to acquiring new customers. and the inability to attract and retain key talented deriving from national civil law. passed on, if not only partially, in the price lists,
people. Financial risks include risks connected with exchange resulting in loss of profitability.
DISTRIBUTION CHANNELS rates, interest rates, counterparty and liquidity risk.
Risks deriving from the failure to meet new store PRODUCT AND PRODUCT QUALITY The most keenly felt risk is that relative to foreign REPUTATION
opening goals as well as the uncontrolled growth of The Group’s inability to identify the tastes of exchange transactions as the Group presents Reputational risks have a direct impact on the way the
the online market, (e-tailers in particular), which may consumers and offer them products that satisfy significant sales volumes denominated in euro and Group is perceived by its stakeholders (customers,
create conﬂicts with the Company’s other strategic their needs in terms of quality (considering the considerable purchase volumes denominated in US employees, shareholders and suppliers) and society
objectives, with potential negative effects also on characteristics of the fabrics and the materials used, dollars. at large. These risks originate from the potentially
brand positioning. as well as the fit). inappropriate management of issues relating to
INFLATION AND INTEREST RATE corporate social responsibility and environmental
SUPPLY CHAIN AND AVAILABILITY OF BUSINESS INTERRUPTION OF THE The increase in the inflation rate during 2021 may sustainability, product safety responsibility, the
FINISHED PRODUCTS LOGISTIC PLATFORM not be reversed and instead create the conditions for Group’s corporate image, including on social media,
Longer-than-scheduled supply chain delivery times - Natural disasters may result in business interruption a general rise in interest rates with concurrent decline and any other potential regulatory non-compliance
caused by lockdowns in our production areas along of the logistic platform of Castrette, the hub handling in total profitability. that could have an impact on the reputation of the
with increasing difficulty in finding transportation most of the distribution flows. organisation.
solutions - can impact global margins. LEGAL AND COMPLIANCE RISKS
CYBER THREATS Compliance risk is the risk deriving from the failure to SOCIAL AND POLITICAL INSTABILITY OF
COUNTRY STRATEGY AND MARKET Risks in this group include risks related comply with laws, regulations and internal rules. This SOME NATIONS
PRESENCE IN INDIA AND KOREA to technology infrastructure, robotic IT networks, can result in negative effects including fines, penalties, Delays in the regular delivery of finished goods due
The entry of international brands in the Indian and communications. economic losses and, in more serious cases, damage to political instability in some of the countries where
and Korean markets, which are very important to The risk of cyber attacks on IT systems could to the Company’s reputation with subsequent the Company’s suppliers are located.
Benetton, requires the delicate transition of the compromise the availability of systems as well losses, requests for compensation, damage to the
content of the United Colors of Benetton brand as the confidentiality and integrity of key Company’s image, etc. CLIMATE VARIATIONS
collection towards more global styles compared with information. The Group’s business is to some extent sensitive to
the current ones, which have a strong local influence. COMPANY PROCEDURES the weather. For example, an excessively mild winter
DIGITALISATION The possible inadequacy of Company procedures may lead to lower sales of higher-margin products,
EXECUTION RISKS The adoption of digital technologies requires designed to guarantee respect for the main Italian with a negative effect on the Company’s economic
The risks of losses inherent in the Company’s new skills or significant training efforts to improve and international regulations to which the Group is results and financial position.
operations, deriving from: human error; the incorrect the knowledge of the personnel. subject. Also of particular relevance are problems
functioning of the organisation, internal processes connected with security, antitrust and privacy
and the use of systems; unlawful behavior connected regulations.
32 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX STYLE
Benetton Group
companies
in the world Benetton Group S.r.l.
Ponzano Veneto
(Treviso - Italy)
100% 100% 100%

IT RETAIL ITALIA NETWORK S.r.l. CH BEN-MODE A.G. GR BENETTON HELLAS AGENCY
Milan (Italy) Zurich (Switzerland) OF CLOTHING E.P.E.
Tavros (Greece)
100% 100% 100%

IT FABRICA S.r.l. DK BENETTON DENMARK A.p.S. CY SABBIA Ltd.
Ponzano Veneto (Italy) Copenhagen (Denmark) Nicosia (Cyprus)
100% 100% 100%

IT PONZANO CHILDREN S.r.l. IE BENETTON AGENCY IRELAND Ltd. RU BENETTON RUSSIA O.O.O.
Ponzano Veneto (Italy) Dublin (Ireland) Moscow (Russia)
100% 100% 100%

IT VILLA MINELLI - PL BENETTON RETAIL RU KAZAN REAL ESTATE O.O.O.
SOCIETÀ AGRICOLA a r.l. POLAND Sp. z o.o. Moscow (Russia)
Ponzano Veneto (Italy) Warsaw (Poland)
100% 100% 100%

IR BENETTON PARS P.J.S.C. IN BENETTON INDIA Pvt. Ltd. US BENETTON TRADING USA Inc.
Tehran (Iran) Gurugram (India) Miami (USA)
100% 100% 100%

TR BENETTON GIYIM SANAYI CN BENETTON ASIA PACIFIC Ltd. MX BENETTON MEXICANA S.A. de C.V.
VE TICARET A.S. Hong Kong (China) Mexico City (Mexico)
Istanbul (Turkey)
Heritage and
100% 100%
EG BENETTON CAIRO TW BENETTON TRADING TAIWAN Ltd.
FOR CONSULTING Taipei (Taiwan)
Cairo (Egypt)
100% 100% Italy

TN JP
experimentation
BENETTON DE COMMERCE BENETTON JAPAN Co. Ltd.
INTERNATIONAL TUNISIE S.à r.l. Tokyo (Japan) Rest of Europe
Sahline (Tunisia)
Rest of the world
100% 100%
TN BENETTON COMMERCIALE KR BENETTON KOREA Inc. *
TUNISIE S.à r.l. Seoul (South Korea) (*) Benetton Japan Co. Ltd. holds directly
Sousse (Tunisia) 50% of the share capital
SUBSIDIARIES
FI BENETTON GROUP S.r.l. UK BENETTON RETAIL UK HU BENETTON GROUP S.r.l. In the year of post-Covid recovery, Benetton Group made a number
FINNISH BRANCH London HUNGARIAN BRANCH
Azets (Finland) (UK) - MAGYARORSZÁGI FIÓKTELEPE
Budapest (Hungary)
of strategic choices for its collections.
SE BENETTON GROUP S.r.l. ITALY IE BENETTON GROUP S.r.l. BE BENETTON GROUP S.r.l.
SWEDISH FILIAL IRISH BRANCH BELGIUM BRANCH First, it focused on the attractive power of its brands. United Colors of Benetton again
Malmö (Sweden) Dublin (Ireland) Brussels (Belgium)
confirmed its distinctive values, namely creativity and integration, through an exceptional
ES BENETTON RETAIL NL BENETTON GROUP S.r.l. FR BENETTON GROUP S.r.l. ambassador extensively appreciated by the new generations. At the same time, Sisley
SUCURSAL EN ESPAÑA DUTCH BRANCH SUCCURSALE EN FRANCE
Barcelona (Spain) Breda (The Netherlands) Paris (France) embarked on a journey to recover its heritage, without relenting in its pioneering and
experimental approach to fashion.
PT BENETTON GROUP S.r.l. AT BENETTON GROUP S.r.l. HR BENETTON GROUP S.r.l.
SUCURSAL EM PORTUGAL ZWEIGNIEDERLASSUNG ÖSTERREICH PODRUZNICA U RIJECI GLAVNA
Porto (Portugal) Wien (Austria) PODRUZNICA - Rijeka (Croatia)
Secondly, the Company introduced a major disruption in the structure of its collections
DE BENETTON GROUP S.r.l. CZ BENETTON GROUP S.r.l. IR BENETTON GROUP S.r.l. by integrating the “see now, buy now” approach, which will make it possible to respond
GERMAN BRANCH CZECH BRANCH - ODŠTEˇPNÝ ZÁVOD FOREIGN BRANCH OFFICE
Frankfurt (Germany) Prague (Czech Republic) Tehran (Iran) to consumer demands in an increasingly agile, timely and personalised way.
UNITED COLORS OF BENETTON
Optimistic and
democratic,
United Colors
of Benetton is
COLLECTIONS
The United Colors of Benetton
collections feature colorful,
the casual chic,

comfortable, informal, timeless
quality products that can be worn
every day.
contemporary The product strategy is based on

the creation of an ideal wardrobe
for men, women and children in
brand with a the different moments of their

daily life, proposing increasingly
complete, commercial and
DNA of knits
contemporary collections.
United Colors of Benetton
and colors,
flagship products are sweaters,
polo shirts, t-shirts and fleeces,
but the collections also include
Italian style
BRAND shirts, jeans, dresses, knitwear
In recent years, United Colors accessories, skirts, trousers,
of Benetton’s goal has been to jackets and coats. Last but not
and global
consolidate its leadership in Italian- least, a collection of accessories
style knitwear and casual wear. complete the range, including
handbags, footwear, eyewear,
The brand is defending its watches, fragrances and luggage.
vision consolidated consumer segment

and reaching out to new consumer
targets, made up of women and
men aged 25-35. TOTAL SALES
The goal is to offer a unique,
inclusive brand experience that
revolves around customers and
spans from product to retail and
services.
40%
children
NET SALES
60%
UCB BRAND adults
757
Euro mln
2022 Starting in 2022, more

space will be given to seasonal
projects dedicated to special
CASA
product categories, showcases
and trends.
BENETTON
FASHION SHOWS FRIULANE COLLECTION LIFE HARRY POTTER
In Fall 2021, United Colors of In 2021, United Colors of A portrait of Marilyn Monroe. A Last fall, the universe created by
Benetton organised a live show Benetton launched the Friulane sailor’s kiss to his beloved. A dog J.K. Rowling featured a line of
at Fabrica to present the Spring/ collection. A Benetton-styled with his head out the window. The sweatshirts, caps, scarves and
Summer 2022 collection to the reinterpretation of traditional party most iconic photos of the last pants for children, with prints,
sales force and share ideas and shoes, they trace their origins to century came to life on t-shirts details and colors that recall the
projects after a long period of the last century in the countryside and sweatshirts for adults and Hogwarts school of magic. Napkins and aprons,
remote working. The event, with of the Friuli-Venezia Giulia region children, in plain organic cotton.
cocktails, DJ set and a rainbow- and were later adopted by The initiative was the result of towels and washcloths,
inspired setting, attracted many Venetian gondoliers. a collaboration with LIFE, the blankets and sheets: Casa
guests who saw a preview of the Hand-sewn using recycled and American weekly magazine that Benetton products are
new products for the upcoming discarded materials, Friulane shoes from 1883 to 1972 captured the
season. The guests included are entirely Made in Italy, in 100% evolution of society and customs now available on the United
Filippa Lagerback, Daniele Bossari, cotton velvet and come in six with its images, collaborating Colors of Benetton online
Filippo Magnini and of course colors. with some of the greatest store. Casa Benetton
Ghali, the brand’s ambassador, photographers of the time.
who energised the evening with a includes textiles that meet
surprise performance. everyday needs and cover
the main areas of the
home: kitchen, bathroom,
bedroom and outdoor
areas. The entire line is
based on sustainability: the
products are created in a
PERSONALISATION sustainable way, respecting
During the year, United Colors the environment, selecting
of Benetton has offered its
website users the possibility of raw materials and improving
personalising their purchases, the efficiency of processes
adding signatures, words and throughout the supply
symbols to their shirts, polo shirts,
sweatshirts, beach boxers, t-shirts, chain. Casa Benetton is
backpacks and fanny packs. the result of an exclusive
agreement on a global
scale with Bergner, Europe’s
2022 Starting in 2022, 30%
of the collections will consist
largest distributor of
products for the home,
and was created with
of continuous NOS (Never
Out of Stock) items, which will the ambition of bringing
remain stable over the seasons Benetton’s optimistic
and make the basic wardrobe
increasingly cross-cultural and personality into the home.
contemporary.
OF GHALI
COLORS September 21, Tuesday. At the opening of Milan Fashion Week, United
Colors of Benetton presented United Colors of Ghali, a capsule
keeping my fans in mind, those who listen to me, those
who live in this country and in the streets”.
UNITED
collection signed by the Italian artist, available online and in selected
stores of the brand. The capsule collection by the artist comprises a series of streetwear
items with an oversized cut and relaxed fit - including t-shirts, sweatshirts,
Multiculturalism and integration. Creativity and dialogue with the new pants, rugby jackets, sweaters, socks, pajamas, caps, slippers, children’s
generations. Since its announcement in spring 2021, the meeting and babies’ apparel - mixing references to Ghali’s life and cultural universe
between Benetton and Ghali seemed totally natural, based on a set with Benetton symbols and colors.
of strong and shared values.
The unique items include a limited edition varsity jacket, “Welcome to
“I wanted to make a real collection, for our everyday the Grand Boulevard”, and a series of colored nylon hijabs where Ghali’s
life,” Ghali said during the September presentation, “I designed it “G” blends with the Benetton logo.
THE CAPSULE COLLECTION

FOR THE NEW
GENERATIONS
UNDERCOLORS
Sustainable items
for everyday life
Interview with Piergiorgio Davoli
Undercolors of Benetton is the Benetton Group brand that reflects the Design Director of
colorful, positive and casual personality of United Colors of Benetton United Colors of Benetton
in the categories of underwear, sleepwear, beachwear and coordinated
accessories.

Founded in 1994, Undercolors offers a range of products characterised
by style, comfort and functionality, with a special emphasis on research
dedicated to sustainable and innovative raw materials. Today, natural and What’s your name and what role do you have in the therefore worked on this value, trying to limit as much as possible
recycled materials represent the core of the collections: superstretch Company? compromises that would have weakened the brand’s identity
organic cotton and recycled stretch lace for underwear, sustainable My name is Piergiorgio Davoli, Pier for short. I am UCB Design Director and instead work on developing a democratic, distinctive and
viscose for knitwear and regenerated nylon for beachwear. Loungewear, for Adults and Children. contemporary proposal.
dedicated to home relaxation, was particularly successful during the
lockdown period and still is a key category for the brand. What did you do before taking on this role? And before What about operations in your department?
joining Benetton? There have been radical changes, both in terms of approach and
60% of Undercolors total sales come from over 300 specialist Before beginning my adventure at UCB, I worked for ten years at Sisley, resources. I have increased cross-pollination, putting together
monobrand stores, with the remaining 40% from corners in the main first as Design Director and then as Creative Director. I got my feet professional paths and experiences from different backgrounds; I looked
United Colors of Benetton shops in Italy and in Europe. wet in knitwear and I had a couple of experiences in one of Italy’s for unconditional passion for experimentation and design accompanied
geographical cradles for this category: the Emilia-Romagna region. Then by profound sensitivity towards shapes, materials and colors. I have
I worked at the Cerruti group as Global Manager, in charge of all the formed a group with the knowledge, approach and ability to work
group’s collections, and at Calvin Klein as Merchandising, Design and while keeping in mind that the product stands at the center, which is
Product Development Director for the CK Calvin Klein brand. fundamental to interpreting the needs of the market based on effective
and efficient planning.
What are the strong points of Sisley in your opinion? And
UCB? What are the challenges you expect to face and the goals you
The answer lies in the distinctive identity and values of the two brands: aim to reach in the immediate future of the brand?
Sisley is dusky, unconventional, irreverent in a polite way, a bit snobbish, Well - essentially - returning the brand to being cool, modern,
glam, trendy, dynamic and aesthetic. Benetton is about smiling, colorful attractive and interesting for contemporary consumers across different
and positive vibes, a timeless wardrobe that is at the same time in step segments. We should do this in a unique and consistent way, through the
with the times. It is everyday life combined with good taste, coolness, products, offering a physical or virtual shopping experience, leveraging
modernity at easy reach. Easy Cool. communication and using all the channels that increase engagement and
interaction.
The past two years have been rather disrupting in many
ways. What are the repercussions that you expect on You are a veteran at Benetton Group. What is the aspect you
the fashion industry in general? like best about working at Benetton that you believe
It’s a process that was already in the air and in the last two years it sped won’t be easy to find in another company?
up dramatically. For years, the fashion industry has produced much There is a sort of magic that combines culture, a sense of beauty,
more than was needed. This space is no longer available and there won’t passion, the contrast between tradition and contemporaneity, and an
be space for everyone any longer. The game will revolve around brand ability to face challenges and changes. This generates extraordinary
identity, a responsible approach, function, emotion and experience. energy and determination to “give”.
Therefore, I see lots of opportunities for Benetton.
Choose a UCB garment that represents you and tell us why.
Let’s focus on style, what are the trends that are emerging I have a very simple dress code, almost always the same, taking the
that you expect to last in the future? concept of a timeless wardrobe to the extreme. A pure wool turtleneck,
Comfortable, relaxed, casual apparel. What we’ve been wearing in the last an organic cotton crew-neck, a piqué polo shirt, stretch cotton chino
couple of years is a trend that will continue. The door has been opened pants.. Very simple items where details, the fit, the intrinsic quality of
to a new desire to feel beautiful, modern, well-groomed and unique in Benetton materials make the difference.
taste. I like to think of the New Normal concept, where the terms New
and Normal, although very simple, are not at all banal.
Since you became UCB Design Director, what have you

doneto try to change the brand’s style?
Actually, the brand style is already very clear. Benetton is an extraordinary
brand with a rich heritage that deserves absolute respect. I have
SISLEY
Sisley is the urban

lifestyle brand that
interprets the latest
fashion trends
BRAND COLLECTIONS
Sisley is the urban lifestyle brand Sisley collections emphasise
with an innate ability to be avant- the edgy and cool, bold and
with quality
garde. At the end of 2021, unconventional personality of the
Sisley relaunched by leveraging brand.
its heritage in a modern key,
and authenticity
enhancing its agility and speed of Sisley products are day-to-night
response to the market. and express the brand DNA
through contemporary shapes,
Sisley is a contemporary brand fabrics and details. The flagship
in the bridge segment of the products are denim/trousers,
market, whose target consumers knitwear and outerwear for both
are women and men sensitive to women and men.
fashion trends, who live an urban,
24/7 hybrid home-office and The collections include a Monday-
social life. They like to dress cool to-Friday section of products
with up-to-date fashion details or suitable for the hybrid home-
content, without ever being out office life, a weekend section with
of place, buying the right level of a focus on denim, knits and jackets,
quality at an affordable price. and a special occasion section with
more toney pieces that can also DENIM
From the archive to the new be played down easily. Sisley FW 2021 denim collection
strategy, the relaunch is involving re-proposed iconic pieces such as
the products, the stores and the traditional styles, but also new fits
communication. in line with market trends, with a
special emphasis on sustainability,
an important point for the future
development of the brand.
Next year, Sisley will launch the
Undyed capsule, with an important
communication campaign reflecting
the brand’s spirit.
NET SALES
SISLEY
90
Euro mln
44 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX SPACES 45
WINTER PARTY
For the holiday season, Sisley
presented a mini-collection of
items designed for a return to
the special occasion, where the
bold and cool personality of the
brand represented the basis for a
total look perfect for a party with
friends. Dark suits for the men,
dresses in satin or black leather
for the women, accompanied
by eye-catching shoes and
accessories that emphasise the
typical brand personality.
Sustainability
at the center
Benetton Group has always designed its work spaces with a pioneering spirit
and obsessive attention to detail. Today, that approach is reflected in a series
of initiatives aimed at making the stores and offices increasingly comfortable,
attractive and efficient.
Despite the difficulties caused by the Covid-19 pandemic, 2021 was a year of consolidation for
the store network, with some important openings, including the store in Florence featuring highly
sustainable content. In 2022 a strong push is expected in retail development, the aim being to offer
a brand experience that is increasingly unique, inclusive and centered around customers.
The Benetton campus too, underwent a period of transition. This has enabled the Company to
continue investing in energy-efficient systems and implementing increasingly hybrid and sustainable
ways of working.
THE STORES
Increasingly efficient,
connected, identity-oriented
In recent years, the repositioning 2021 DISTRIBUTION NETWORK (NUMBER OF STORES)
of brands towards a medium-high segment Sisley
triggered a restructuring of the 422 (11%) Sisley
422 (11%)
distribution network towards increasingly
sustainable and connected stores designed
to maximise the relationship between the
UCB
brand and its customers, and located in Sisley UCB
3 367 (89%)
strategic commercial areas. 90 (11%) 3 367 (89%)
FURNITURE
Benetton Group stores feature UCB
757 (89%)
furnishings made from natural
materials and green partitions,
with limited use of plasterboard. In
line with the approach of putting NET SALES BY GEOGRAPHICAL AREA IN 2021 ITALY
sustainability at the center, the (EURO MILLIONS) ITALY
Group pays special attention to FOS + IOS DOS
897 FOS + IOS
130 DOS
the reuse of furnishings recovered 897 130
from shutdowns for new store Multi-Region* 2021 1 027
openings or restyling. 66 (8%) 2021 1 027
2020 1 079
Italy
CERTIFIED PAPER 233 (28%)
2020 1 079
FOS + IOS DOS
All Benetton Group stores use Rest of the world
972 FOS + IOS
107 DOS
eco-friendly shopping bags made 231 (27%)
972 107
with water-based inks and paper
source by mills certified by the
Forest Stewardship Council (FSC),
the global brand that identifies
REST OF EUROPE
products from controlled forests REST OF EUROPE
managed according to social FOS + IOS DOS
and environmental sustainability 637 FOS + IOS
373 DOS
ENERGY EFFICIENCY criteria. Catalogs and brochures Rest of Europe 637 373
2021 1 010
In 2021, the energy transition of are also FSC-certified. 317 (37%)
2021 1 010
the stores in Italy was completed, 2020 1 075
2020 1 075
now powered 100% * by energy FOS + IOS DOS
from certified water and ocean 686 FOS + IOS
389 DOS
renewable sources. In addition, the 686 389
planned store re-lighting project
2022
continues with the installation of * The Multi-Region area includes sales
generated by the Group in the different
LED lighting in all directly operated geographical areas through e-commerce
stores by 2023. Starting from 2022, managed directly by the Headquarters
the tenders launched for the REST OF THE WORLD
through the benetton.com and sisley.com
REST OF THE WORLD
purchase of raw materials websites.
FOS + IOS DOS
regarding furniture, flooring 990 FOS + IOS
762 DOS
and lighting in the stores will 990 762
include criteria for assessing 2021 1 752
2021 1 752
* A small percentage of consumption, sustainability and traceability 2020 1 922
consisting of grid losses, is not covered by of the supplier production 2020 1 922
FOS + IOS DOS
GO (certificates of Guarantee of Origin). chain. 1 170 FOS + IOS
752 DOS
1 170 752
GREEN
A HIGHLY
B
SUSTAINABLE
STORE CONCEPT United Colors of Benetton inaugurated in Florence a new store concept – characterised by the use of
sustainable materials and cutting-edge energy-efficient technologies – that will become a pilot case study for
a new approach to low-impact retail.
The store extends on a single floor of 160 sqm, featuring natural and recycled materials. The floor is
made of gravel from the Piave river and waste wood from beech trees felled by the Vaia storm, and the walls
are treated with a mineral-based paint that has antibacterial and anti-mold properties, reducing pollutants in
the environment.
The store interiors were produced with new materials that integrate waste from the textile
industry: used buttons (difficult to dispose of) mixed with hydro-resin were processed to develop
perimeter platforms and display boards; recycled wool (in its raw wick state) was re-used as a pattern
on the perimeter partition and as a decoration for the dressing room curtains; rossino, a material derived
from recycled mixed textile fibers, was used to develop shelves, display boards and dummies.
A sustainable system was developed specifically for the shop windows, with a reduction of the resources
usually employed. The crystal-clear panels are fixed to the ceiling and they can be moved like a sort of
theatrical backdrop, bringing to life the connection between the store and the street. The store windows
are also equipped with transparent, low-impact LED screens projecting dedicated video contents according
to local needs.
Energy consumption was reduced by 20% compared to that of a standard store. Miniature
sensors, artificial intelligence and data analysis are part of a concept intended to maximise store
energy efficiency while ensuring customer comfort by automatically adjusting temperature and air flow based
on the number of people in the shop.
2022 In 2022, the GREEN B

store concept will also be
presented in an updated
version in select locations
in emerging markets.
UNITED COLORS materials. In secondary locations, stores like the one in Rua de that will attract consumers thanks SISLEY the use of cement colors and developing a strategy targeted
OF BENETTON the stores follow the Light Colors Santa Caterina in Porto, Portugal. to a unique and contemporary Today, Sisley has about 400 stores pure white - are designed to set to the directly operated and
Today, United Colors of Benetton concept, developed in 2019 Undercolors opened its first image that offers customers an distributed in the world’s main off the collections. An important franchised stores to elevate
has a distribution network of over to allow for a rapid and flexible flagship store in Corso Vercelli, in experience full of energy. markets, with a strong presence in component is light, that traces them from business locations to
3 300 stores. commercial roll-out. Milan, and other stores in different Italy and South Korea. the space on the ceiling through meeting points for the brand and
locations. strategic lines and intersections the community.
In the main locations, the stores In 2021, despite the difficulties In the main commercial locations, to ensure a correct and flexible
follow the London concept, a real caused by the health crisis, The Group has a strong the store concept reflects lighting. The digital component also
2022
temple of knitwear that combines Benetton Group opened several development plan for 2022 for the spirit of the brand. The plays a role, with the installation of
Italian style, technological content, new stores in locations like both the DOS and FOS channels essential furnishing elements LED walls and interactive screens.
a focus on customer journey and Ancona, Forte dei Marmi and to penetrate new markets In 2022, we will offer and the clear and contemporary Consistently with the relaunching
the use of natural and sustainable Como in Italy, and restyled existing through the opening of stores our customers a unique sales environment - characterised by of the brand, the Group is
experience that includes the
presence of an in-store color
specialist.
United Colors of Benetton London concept Sisley Rich and Raw concept
United Colors of Benetton Light Colors concept Sisley Scarpa concept
2022 Sisley’s commercial

strategy for 2022 includes
expansion in the Italian market
and the opening of 40 new
monobrand stores in major
European locations.
Undercolors flagship store

PREMISE COMPANY STYLE SPACES PRODUCT benetton.com
Interview with Caterina Malerba

Store Manager, United Colors of
Benetton
What’s your role in Benetton Group? In recent years, the integration between digital and
I’ve been the manager of the United Colors of Benetton store physical stores has grown. How are you experiencing this
in Cannes since 2010. change?
After the lockdown we noticed that consumers who couldn’t find the
When did you first come into contact with Benetton? product they were looking for in the store, especially Kidswear, would
As a child: I had all the Benetton Barbies. And I also remember the 012 very often turn to e-commerce. This has reduced in-store traffic.
colored erasers at the stationery store, they all smelled so good! However, we hope to increase the integration of the two purchasing
processes through the implementation of dedicated strategies. For
How did you come to be UCB Store Manager in Cannes? example, a customer who buys online and comes to the store
I started working for Benetton in 2000, in the megastore located for pick-up may find other products to buy directly in the store.
in Corso Buenos Aires in Milan, immediately after its opening. That
experience helped me learn a lot about stock management. Then I What do French consumers think of United Colors
moved to the Playlife store - also in Milan - which was at that time a of Benetton?
Benetton brand, and there I learned about developing direct contact Any Italian product is perceived as an excellence everywhere outside
with customers. In 2007, when I moved to Cannes with my husband, Italy. French consumers like the idea of a family brand, which has evolved
I found out that a Benetton store was about to be opened soon. I but has also remained true to its identity. In particular, on the French
was recruited as deputy manager and felt proud and reassured by the Riviera, the brand is perceived as an accessible luxury brand. Consumers
opportunity of working for an Italian company, which was like family find it normal to spend money to buy a colorful, quality Benetton
to me. In 2010 I was promoted to store manager. sweater.
How many people work in the store today? What do you like the most about your job at United Colors
There are six of us for a three-story, 250 sqm store in the city’s of Benetton?
high street. From an emotional standpoint, Benetton to me is synonymous with
a new beginning: first in Milan and later in Cannes. From a professional
What is the typical customer like? one, instead, I am proud to work for a brand with a great heritage, a
Mainly women, over 40, with medium-high spending power. There are brand that continues to renew itself to remain competitive in the new
also many tourists. The great thing about Cannes is that the city is lively fast fashion brand arena. I really appreciated the collaborations with
all year round, thanks to a series of events, including the Film Festival, Jean-Charles de Castelbajac, who is very much admired in France,
that bring many people to the store even in the coldest months. and Ghali: a great idea to connect with the younger generations.
If you were to choose an adjective to describe the atmosphere What are your dreams and plans for the future?
in the store, which one would you pick? My dream has always been living by the sea, and here I am. From
Cozy. The furnishings give a sense of wellbeing: the marble, the light a professional standpoint, I would like to grow out of the single point
colors, the open walls. And a nice fragrance all around. Customer of sale and manage more stores while increasing my competencies,
service, too, of course. We try to always be open, to listen and convey and maybe one day become a District Manager.
the positive energy that is the distinctive characteristic of our team.
benetton.com
THE OFFICES
Inside and outside

the Campus
During the last two years, the extension of
agile working led to the emptying out of
workplaces. In the future, the design and
standardisation of agile working methods
could also result in benefits in terms of
energy efficiency.
CAMPUS
BENETTON
STUDIOS THE LIBRARY
The Benetton Group campus
comprises three locations within
a 10 km range in the province
of Treviso. Benetton Group’s
headquarters is Villa Minelli, a
historic 16th century building of
great cultural value located in The Benetton Studios are The Fabrica library comprises
Ponzano Veneto. Purchased in Villa Minelli a multifunctional area inside over 7 000 books on
1969, the building was refurbished
and renovated in a process lasting the Castrette headquarters. photography, industrial design,
more than 15 years under the Home to - among others - arts, graphic design and
guidance of the architects Afra and the Benetton Archives and subjects connected to visual
Tobia Scarpa.
Also designed by the architects the photo and video studios, communication, a collection
Afra and Tobia Scarpa, the they occupy an area of 1 300 of reference texts and a
Castrette facility was officially sqm. Here the Company broad variety of international
inaugurated in 1984 and then
expanded over the years. It
Castrette autonomously manages nearly magazines, as well as more
comprises a logistics hub of 70 000 images and 1 200 than 400 music CDs from all
approximately 30 000 sqm videos that are produced over the world and over 600
along with office spaces, a
canteen and the Benetton every year for United Colors videocassettes and DVDs.
Studios multifunctional area. Villa of Benetton and Sisley. It is open to the public by
Pastega is a Venetian villa built appointment and the catalogue
in the 17th century and flanked
by two barchesse and a small is available on the fabrica.it
Villa Pastega
church, extending over a surface website.
of about 51 000 sqm. In the
1990s, the villa was restored
and significantly expanded by the
Japanese architect Tadao Ando to
house Fabrica, Benetton Group’s
communication research center.
2022
ENERGY EFFICIENCY VERDE CAMPUS GRI 302-1 Energy consumption m.u. 2019 2020 2021 GRI 302-1 Energy consumption
In 2015, Benetton Group carried Launched in 2019, Verde Campus GRI 305-1 / 305-2 Emissions:
Energy consumption in the headquarters kWh 17 537 998 15 073 252 15 942 598 The breakdown for natural gas consumption
out energy tests on the head Relamping activities is the project focusing on making Gj 63 137 54 264 57 393 between head offices and the stores is not
offices of Ponzano and Castrette. resulting in increased energy Benetton Group’s headquarters Energy consumption in the stores kWh 43 588 522 38 041 470 40 214 862 available.
These analyses gave a snapshot efficiency will continue more efficient and sustainable, and Gj 156 919 136 949 144 774
of the energy profiles of the in 2022 with the goal of includes a series of employee- Total energy consumption kWh 61 126 520 53 114 722 56 157 460
In 2020 the increased district heating
converting all lighting in consumption and the resulting increase in
areas considered, allowing the targeted initiatives aimed at Gj 220 055 191 213 202 167 emissions is due to more complete data
identification of the most critical Campus buildings to LED by promoting good practices in Total natural gas consumption m3 1 251 127 1 218 893 1 393 164 collection from 2020 including Benetton Russia
energy-related issues, which 2024. the environmental field, such as Gj 44 169 43 004 49 152 consumption.
led to the development of an segregated waste collection and Diesel oil I 396 432 273 970 348 085
energy efficiency plan. Thanks to saving of water, gas and energy. Gj 14 224 9 821 12 510
the redistribution of workspaces RENEWABLE ENERGY Gasoline I 33 843 20 440 30 457
and new systems, in 2021 the Since 2017, the electricity that GURGAON SITE Gj 1 108 660 993
Benetton Group optimised and powers the entire Benetton - BENETTON INDIA District heating kWh 132 000 1 263 861 1 259 222
reduced energy consumption in campus comes from certified In 2021, Benetton India confirmed Gj 475 4 550 4 533
the headquarters. water and ocean renewable a series of initiatives aimed at Total energy consumption Gj 280 032 249 248 269 355
sources. making its Gurgaon facilities
NON-COMMERCIAL increasingly sustainable with
INVESTMENTS A feasibility analysis is a special attention to energy GRI 305-1 / 305-2 Emissions m.u. 2019 2020 2021
Approximately half of the 2021 underway for the construction efficiency, encouraging employees Scope I Emissions (GRI 305-1)
non-commercial investments of energy self-generation plants to save paper and water at work Natural gas consumption in the headquarters and in t CO2 2 471 2 418 2 763
involved facility safety. In addition, and, specifically, photovoltaic and reducing the amount of waste the stores
during the year, the Benetton to be conveyed to landfills. The Diesel oil t CO2 1 047 723 925
plants and hydroelectric
Group continued to replace light projects include, among others, Gasoline t CO2 81 48 72
turbines.
bulbs with energy-efficient, long- reduced use of plastic and printer F-gas t CO2 488 62 41
lasting LED lamps in some areas of cartridges, consumption of Total t CO2 4 087 3 251 3 801
WASTE MANAGEMENT
the Ponzano and Castrette offices. pre-packaged food in order to Scope 2 Emissions (GRI 305-2) – Location based
Benetton Group operates in
minimise food waste, reduced air District heating t CO2 23 218 215
compliance with the industry
transport, the use of LED bulbs Energy consumption in the headquarters t CO2 6 944 5 535 5 551
standards and accountability in
and an initiative inviting employees Energy consumption in the directly operated stores t CO2 17 062 14 659 14 435
relation to waste management
and its ethical and environmental to participate in a reforestation Total t CO2 24 029 20 412 20 201 The limited increase in energy
consequences. In 2021, the share campaign and switching off
Scope 2 Emissions (GRI 305-2) – Market based consumption and the resulting
of waste resold or recycled grew. the lights for 10 minutes on District heating t CO2 23 218 215 greater emissions are attributable
International Earth Day. Energy consumption in the headquarters t CO2 1 553 1 088 1 157 to the recovery of activities
Energy consumption in the directly operated stores t CO2 16 504 13 290 12 333 after the lockdowns due to the
Total t CO2 18 080 14 596 13 075 Covid-19 pandemic.
Segregated Recurring Not hazardous
(tons) Not segregated Not recurring Hazardous
340 14 15
2021
1 567 1 566
1 241
164
23
2020 n.a.
1 324 1 465 Hazardous waste includes
discarded equipment, lead
335
29 batteries, other batteries and
accumulators, water-based
2019 n.a. detergents and ink waste
1 777 containing hazardous substances.
2 083
58 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX PRODUCT 59
Produce less,
produce better
Waste has no place in the future of fashion. For this reason, Benetton
Group is reviewing its production strategy. In the future, the Company will
produce fewer products in order to meet market demand in a more timely
manner and with a reduced impact on the environment.
This rationalisation process will also involve the collection fabrics. In 2021, Benetton confirmed
its choice of raw materials, but in the future the trend will be to limit their variety in favor of
their quality, which has always been considered one of the Company’s strengths.
In 2021, Benetton also continued its efforts to reduce pollutants and hazardous components
used in the manufacturing of the products, reassuring consumers who choose Benetton Group
brands.
FIBRES NATURAL FIBRES
Half of Organic cotton, recycled

Benetton cotton and Better Cotton
Group’s
products From polo shirts to fleeces, from t-shirts to underwear and
sleepwear, cotton is by far the most prevalent fiber in Benetton
are made of Group’s collections. That’s why the Company has made a public
commitment to increase its sourcing of sustainable cotton to
produce quality garments that have a reduced impact on the
monofiber environment.
material, ORGANIC COTTON

In 2020, 15% of all cotton items
RECYCLED COTTON
Since 2019, Benetton Group
BETTER COTTON
In 2017, Benetton Group joined
2025
which is produced by Benetton were has increased its use of recycled Better Cotton, the world’s largest Our goal is to use 100%
made with organic cotton. This cotton, a sustainable fiber program dedicated to cotton sustainable cotton (organic,
natural fiber is derived from derived from pre-consumption sustainability. According to the recycled and Better Cotton)
easier to
non-genetically modified plants, (production surplus) and post- prescriptions of the program, the in our collections by 2025.
grown according to organic consumption (fabrics and end- Group sources cotton processed
farming principles - without use of-life garments) textile scraps. and grown by farmers trained to
recycle, and
of GMOs or chemical fertilisers These are collected and sorted minimise the use of fertilisers
and pesticides - and therefore by color, then cut into small and pesticides, use water and
generates a lower environmental parts, frayed and re-used for new soil sustainably and comply
80% of the
impact. Benetton sources organic production of pre-colored yarns. with the principles of equity in
cotton from certified supply A studied mix of virgin fibers labor relationships. In 2021, the
chains. These are independent and recycled raw material (at percentage of Better Cotton
certification systems that trace least 20%) from certified supply totaled 56% (calculated on the
fibers used organic cotton from its source. chains allows the Company to
produce items characterised by
quality and durability, with a lower
total annual cotton requirement).
are of natural environmental impact.
origin
ARTIFICIAL FIBERS
Never-ending Linen, naturally Viscose, modal

wool sustainable and lyocell
Soft and breathable, wool consumes less energy during washing Benetton Group collections
comprise products in linen - a
than other fibers, and almost no
chemicals. Moreover, linen is also
Viscose is an artificial fiber
of natural origin that - being
and garments made of wool last longer, on average, than those fiber made from the flax plant an extremely durable fiber that is derived from wood pulp - is
made of other fibers. In addition, wool is the prevalent reused and in use since antiquity - that is entirely recyclable, as is the waste biodegradable. Benetton Group
naturally sustainable. In addition from its processing. sources viscose, including the
and recycled fiber and is biodegradable. Benetton Group to being fresh and hypoallergenic, modal and lyocell variants, from
implements a series of initiatives to certify the quality of its wool. flax requires much less water two suppliers that stand out
globally for their contribution
to forest preservation, the use
WOOLMARK INTERNATIONAL WOOL of new alternative fibers, and
In 2021, Benetton Group TEXTILE ORGANIZATION the implementation of sound
renewed its partnership with The In 2017, Benetton Group became procurement, transparency
Woolmark Company, an Australian the first European company in and traceability policies. In
brand that has in 50 years has the fashion industry to join the addition, viscose is produced
grown to become the global IWTO (International Wool Textile using processes with a low
authority in the field of wool. Organization), a position that environmental impact.
The collaboration resulted in the allows it to contribute to making
certification of the quality and the wool supply chain increasingly
sustainability of over 500 000 sustainable and transparent,
Extra Fine Merino garments of the influencing topical issues such as
FW 2021 collection. Woolmark recycling, yarn quality, traceability
is committed to developing and and animal protection.
promoting a more responsible use
of wool while reassuring brands RECYCLED WOOL
and consumers that wool is a Starting with the FW 2021
sustainable choice for the fashion collection, some items in the
industry. Benetton launched the Children’s collections have
partnership with the Never-Ending been produced in recycled
Wool photo and video campaign wool. Like other textile fibers,
distributed on its channels, wool is recyclable and retains
showing how United Colors of all the properties of traditional
Benetton wool garments are often wool. Italy is the world capital
handed down from generation to of wool recycling. Recycling is
generation, becoming true family a conscious choice that makes
totems. it possible to avoid potentially
polluting production phases, save
raw materials and reduce waste.
Benetton Group’s recycled wool
garments use a blend of virgin
and recycled fibers (at least 20%)
from certified supply chains to
guarantee the level of quality that
consumers take for granted in a
Benetton product, combined with
a lower environmental impact.
SYNTHETIC FIBRES FEATHERS
Recycled and Responsible

regenerated and certified
In 2021, Benetton further increased RECYCLED POLYESTER
Polyester is one of the most
In 2022, products will be
developed with a mix of more
In May 2017, Benetton Group obtained the Responsible Down
its use of recycled synthetic materials widely used synthetic fibers in the recycled fibers, particularly cotton/ Standard (RDS), a protocol guaranteeing that the down feathers
from pre- or post-consumer waste. To textile industry. Benetton Group polyester from certified supply used in jackets come from geese and ducks raised for food
made a choice to promote fabrics chains.
ensure maximum traceability, Benetton that contain at least 20% recycled purposes in compliance with animal welfare principles and
has decided to purchase only materials polyester from certified supply criteria.
certified according to the Textile chains that verify the origin and
re-use of production scraps and
Exchange standards, one of the most end-of-life materials that would RDS independently verifies,
important international non-profit otherwise end up in landfills. through the assessment of
2022
neutral and specialised bodies,
organisations promoting responsible and RECYCLED POLYESTER all aspects of animal breeding
sustainable development in the textile WADDING In 2022, Undercolors and care, including the origin
Some of Benetton Group’s down will use recycled nylon also
industry. jackets are made of recycled in Men’s swim boxers and
to final product traceability of
feathers and down. The aim is
polyester wadding. Women’s underwear lace items. to reassure consumers that their
purchase helps to protect and
improve the living conditions
ECONYL® of the geese and ducks involved
The Undercolors Summer in the production process.
collection features a line of
Women’s beachwear made
from ECONYL®, a completely
regenerated nylon polyamide,
derived from nylon waste, like
carpets and rugs or fishing
nets, and processing scraps.
The material can be endlessly
recycled without ever losing its
2022 In 2022, Benetton
brands’ collections will
introduce items in regenerated
characteristics. By replacing virgin down from certified
nylon polyamide with ECONYL®, supply chains.
Benetton Group contributes
to progressively reducing the
amount of waste on the planet by
recovering and regenerating it, so
that it can be reintroduced into
the production cycle as quality
raw materials with characteristics
similar to those of the virgin
product.
GRI 301-1 Raw materials m.u. criterion 2019 criterion 2020 2021 * pure raw materials > 35% criterion 2019
Total t 23 694 16 883 16 953 Data refers to Benetton Group S.r.l.,
Renewable Benetton India Private Ltd. and Benetton
Cotton* t >=35% 17 190 >=0% 11 065 11 086 Korea Inc.
For the 3-year period, consumption in Korea
Wool* t >=35% 1 047 >=0% 1 205 1 123
2022
is limited to direct procurement.
Linen* t >=35% 384 >=0% 509 374
Blends (natural fibers) t 194 20 18 2020 and 2021 data are more accurate in
In 2022, Undercolors Non-renewable that the raw material percentage thresholds
were not considered and the Textile
will introduce a solid-color Artificial fibers t >=35% 1 173 >=0% 1 037 1 175
Exchange coefficients were used in the
beachwear item from 100% Synthetic fibers t >=35% 2 597 >=0% 3 019 3 177 conversion.
recycled fabrics. Blends (natural/artificial/man-made fibers) t 1 109 28 -
DOWN In Fall 2021, United Colors of Benetton introduced the Eco-Recycle down
jacket. Colorful and sustainable, its padding does not contain feathers, but recycled
polyester wadding.
The term wadding for clothing, or padding, generally refers to a material designed
to insulate from the cold and used for a soft and fluffy padding.
Made of polyester fiber, the wadding is very long-lasting and easy to maintain
JACKETS GOOD
and wash.
INSIDE
Wadding made of recycled polyester is obtained from common plastic bottles
(PET). Recycling 65 33cl PET bottles produces one kg of wadding, which means that
approximately 13 bottles are needed to manufacture a child’s jacket and 26 bottles,
twice as many, for an adult jacket.
This not only reduces the use of virgin raw materials, but also the amount of plastic
that would otherwise end up in landfills. In addition, our recycled polyester wadding
also comes only from certified supply chains.
The colorful Eco-Recycle down jackets for adults come in recycled polyester and 3D
wadding, a special resilient fiber that incorporates air, making the garment warm and
extra-light, just like down would be.
TREATMENTS
Less waste, less

pollutants
Interview with Sandro Lesca
Fabric Research and Development
Benetton Group is committed to
producing garments using low-impact
treatments that minimise the use of
resources and the release of pollutants
What do you do at Benetton Group? What is Benetton doing in terms of cotton? into the environment.
I deal with fabric research and development and provide support to the design At a time when the market for raw materials is becoming increasingly difficult,
office, making sure that their choices are consistent with our quality and price we have set an ambitious goal. We want to increase the sourcing of sustainable
SISLEY
RECYCLING OF WATER
standards. This would appear to be a very technical job, but there is always and recycled cotton to produce quality products with a low environmental
DERIVING FROM
room for creativity. In particular, in the last few seasons I was also involved in impact.
INDUSTRIAL PROCESSES
the search for sustainable materials. 33% of Benetton Group knitwear
What are the most innovative projects that the Company is processed by Olimpias, a
ECO-COUTURE
You are a veteran in this Company. What did you do before has implemented or will implement to make its fabrics strategic parter with an industrial
joining Benetton? increasingly sustainable? plant located in Croatia. The
Before joining Benetton, I was in charge of fabric selection at Stefanel. I also We highlight the characteristics of sustainability, traceability and certification factory recycles and re-uses over
worked for the Marzotto group, where I was in charge of materials research of each type of fabric and fiber through the GREEN B project. The objective 60% of industrial water purified
for GIEFFE in Milan, a Gianfranco Ferrè line that was very innovative at the is twofold: on the one hand, we minimise the environmental impact of the from wastewater.
time. fibers already present in our collections; on the other, we introduce new fibers In 2021, Sisley introduced the
with improved sustainability characteristics based on our suppliers’ research MINERAL AND VEGETABLE Eco-Couture line, combining
When and how did your interest in fabrics begin? and proposals. For instance, next year, we will introduce regenerated down and DYES cutting-edge technology with
It’s a family tradition, going back generations. I remember my father, who also fabrics produced with a mix of cotton and polyester - both recycled - in our In 2021, United Colors of nature. Denim, made from 100%
worked in a textile company, sketching the interweaving of colored yarns on collection. Benetton started coloring some organic cotton and treated to
paper, which would then be transformed into woolen blankets. products with vegetable and reduce water consumption,
Tell us about the coolest project you’ve worked on since mineral dyes, with reduced use comes in three neutral clay-based
In your opinion, what direction is the fashion industry moving you’ve been at Benetton. of chemical additives. Also with hues and three seasonal fits:
in with regard to fabrics? We have recently introduced a new synthetic padding for our down jackets. regard to washing, the Group barrell, wide rib cage and the new
implemented state-of-the-art cover-shoes bootleg.
In recent years, the orientation is towards innovative materials with sustainable The challenge, which we finally managed to overcome after numerous
content, a combination that has generated an extraordinary offering. The attempts, was to come as close as possible to the performance of real down processes which reduce water
consumption, limit waste and
choice is very broad, from fabrics made from recycled raw materials (which in terms of thermal insulation, softness and light weight.
diminish CO2 emissions into the
in the past would have been discarded) to biopolymers, including noble and
atmosphere.
ancient fibers such as linen, which is naturally sustainable. The most virtuous What are your goals and dreams for the future?
suppliers are developing stain-resistant and antibacterial fabrics that can be I would like to be involved in stimulating projects, giving a contribution with the
washed at low temperatures, using less and less water. The fabric, however, introduction of new products to enrich our collections and distinguish us from
is only the first step. The goal is to design and develop products that are our competitors.
recyclable or biodegradable when they come to end-of-life.
A fashion company has fabrics at its heart. Why are

Benetton’s fabrics so special?
2022
Firstly, the quality. We pay special attention and closely control our fabrics.
When we choose a fabric for our collections, the resulting products
must be long-lasting and in line with fashion trends. In 2022, Sisley will
introduce a product line that,
What’s the first thing you do when a supplier comes to you by eliminating the dyeing
with a new fabric? process, will save water and
There are numerous factors that can influence the choice of a material. In the reduce the release of chemicals
first place, it is necessary to understand its possible application, based on the into the environment.
inputs received from the designer, and at the same time assess, anticipate and
solve potential problems. The ultimate goal is to see the transformed material
in the store and know that I have contributed to that result.
70 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX SUPPLY CHAIN 71
LIFE CYCLE
Safer, long-lasting,
quality products
Thanks to the optimisation of materials, the rationalisation of
the supply chain and the seamless collaboration with consumers,
Benetton Group strives to ensure the highest quality in terms of
safety, durability and compliance with industry requirements.
B-LONG CLOTHES FOR A CAUSE DRESS SAFELY

In 2021, the B-Long strategic Working in partnership with Dress Safely is Benetton Group’s
Towards
project was continued, aimed at a network of local non- project dedicated to garment
ensuring compliance with Benetton governmental organisations, quality and safety, especially with
quality standards and the durability in 2021 Benetton India once regard to kidswear. The Dress
of the materials that make up the again donated returned but Safely tag - always present on
garments produced. In particular, quality garments to the needy the United Colors of Benetton
a shorter supply
B-Long allows the Company to in Northern India. Through the kidswear collection and on the
monitor the fabrics and colors Clothes for a Cause initiative, Sisley Young and Undercolors
used to produce approximately Benetton gives its contribution of Benetton lines - certifies
70% of United Colors of to the creation of an increasingly compliance with the strictest textile
Benetton products. circular economy model. safety parameters and ensures
The tests, carried out by third that the details and components
chain
party certified laboratories, also of our products do not present
proved fundamental as a form of any danger of suffocation or
cross-checking between different entrapment.
production facilities, optimisation
of the project approval and
material procurement processes.
The tests have been positive and
confirmed compliance with the
Company’s quality standards.
B-CARE
The supply chain is the Company’s backbone. The supply chain transforms
TIMELESS EDITION B-Care is an online consumer ideas into value, designs into products, and brings Benetton Group together
In a number of stores, United guide on garment maintenance with the people who choose its brands.
Colors of Benetton sells dedicated to United Colors of
products from past collections Benetton customers. The guide 2020, the year of the pandemic, was the year of shifting gears, with the center of gravity
that are still relevant today as includes a series of written of the supply chain increasingly moving towards the Mediterranean area, in response to a need
they feature excellent quality instructions and video tutorials that to rationalise production areas and sourcing centres. 2021 marked a further acceleration on
and style, overcoming seasonal explain in simple terms how to take the design of the supply chain through the implementation of three strategic actions.
fashion trends. This is a way to care of one’s garments at home
reduce waste and promote a more in order to make them last longer, First: near-reshoring, i.e. bringing production activities closer to the country of origin. Second:
responsible and planet-friendly like sewing a button or mending an the rationalisation of sources, i.e. a process of integration between production platforms to
fashion. item or doing the laundry without guarantee more timely and synchronised deliveries. Third: the rationalisation of materials
the garments shrinking or getting through a reduction in the quantity of products produced and fabrics used.
ruined.
SUPPLIERS’ HUB
Measuring
our engagement
Benetton Group is committed to ensuring that all the people
BENETTON
involved in the supply chain are always treated fairly and
correctly. Respect for human rights, guaranteed through the
implementation of consolidated practices and initiatives, has
FOR MYANMAR
become measurable thanks to the adoption of the tools provided
by Sustainable Apparel Coalition, shared and recognized at
international level.
GRI 204-1 Procurement Practices (euro) CODE OF CONDUCT

2019 2020 2021 Based on respect for human
Asia 316 751 362 56% 180 059 655 52% 176 709 972
53% rights and protection of the
EMEA 245 320 342 44% 165 061 357 48% 156 787 106
47% environment, the Group’s Code
Rest of the world 440 0% -
0% 0% - of Conduct implements the most
Total 562 072 144 345 121 012 333 497 078 relevant international standards, IN MARCH 2021, BENETTON GROUP DECIDED TO SUSPEND
with particular reference to the UN
2019 figures have been adjusted as the estimate of procured products from Korea was in line with the volume of manufactured gar- Guidelines on Business and Human ALL NEW ORDERS TO MYANMAR FOLLOWING SECURITY
ments. Rights of June 2011 and the
Communication from the European
ISSUES AND CONCERNS ABOUT VIOLATIONS OF HUMAN
In 2021, procured products confirmed to be in line SUPPLIER SELECTION Commission on the renewed RIGHTS IN THE COUNTRY FOLLOWING THE COUP THAT
with the result of the previous year with an overall Benetton Group selects its suppliers not only strategy on Corporate Social
total of 54 million garments produced. This figure based on criteria of quality and competitiveness Responsibility of October 2011. BROUGHT THE MILITARY TO POWER. “In all the markets in
also includes local production in India and Korea, of the products offered, but also on compliance with Any individual or company that
developed specifically to meet the style and demands social, ethical and environmental principles. In 2022, establishes a business relationship which it operates, Benetton Group has acted as the standard-
of local consumers. In line with the strategic objective a process was launched to bring production activities with Benetton Group must
of rationalising production and making the supply closer to Italy, a more environmentally sustainable comply with the Group’s Code of bearer of fundamental values such as inclusiveness, integration
chain ready to respond quickly to consumer needs, choice that will make it possible to integrate and Conduct. To make the Code of
in 2021 Benetton Group pursued a substantial optimise the platforms already existing in Europe Conduct more understandable and non-violence. We are called to contribute as a company to
balance of production sources in the EMEA region while meeting the wishes of increasingly demanding and support suppliers in the
(47%) and Asia (53%). This approach allowed the consumers. operational implementation of
promote respect of these values and we intend to do our part.
Group to increase control over the supply chain, A list of current suppliers located all around the world its requirements, the Code of We will suspend orders from the country to give a strong and
reduce the time needed for product development is available for consultation on the Benetton Group Conduct is available on the Group’s
and industrialisation by responding rapidly to market website: website in several languages along unequivocal sign,” SAID CEO MASSIMO RENON. “We hope
needs and, last but not least, increase the efficiency with the Guidelines for Benetton
of logistics. www.benettongroup.com/ Group’s Code of Conduct for that the situation will return, as soon as possible, to one in
sustainability/supply-chain/ Manufacturers, which specifies
Benetton’s expectations regarding which fundamental human rights are guaranteed, so we can
safety in the workplace, respect for
workers’ rights and environmental resume supporting the local populations through work and
protection and provides operating
solutions and practical examples.
dignity.”
HIGG FSLM tool (Converged Assessment preventive measure, Benetton finished products. Of these, 2019 2020 2021 The decrease in the number
As an active member of the Framework-CAF). Group is supporting its suppliers approximately 68% implemented GRI 414- 1 New suppliers that were screened using social criteria of new suppliers subject to
Sustainable Apparel Coalition - The FSLM module is required by in formalising procedures and corrective measures to remedy N. of new suppliers 72 57 55 assessment is due to the adoption
the largest international alliance the Sustainability and Operations sharing some best practices. the identified non-conformities of which: of the FSLM module, which takes
among fashion brands and functions of all manufacturers All suppliers located outside the while 12 business relationships Suppliers screened based on their social longer to complete; however,
textile producers that promotes of finished products (tier 1) with European Union, on the other were terminated. 22 wet process impact 42 31 22 to mitigate risk, suppliers are
sustainable production - in 2021 particular attention to those hand, present a significant risk in suppliers shared the FSLM Rate of new suppliers screened based on preliminarily assessed through
their social impact 58.3% 54.4% 40.0%
Benetton Group adopted the located in areas where respect terms of respect for fundamental module with Benetton. other protocols based on multi-
GRI 414-2 Negative social impacts in the supply chain and actions taken
Higg Facility Social and Labor for human and workers’ rights is human rights, and are therefore stakeholder initiatives.
Total n. of suppliers 594 576 547
Module (FSLM), a tool that considered more at risk, while subject to accurate controls by NON-DISCRIMINATION of which:
measures the social performance the analysis of the module, and means of third party audits. AND FREEDOM OF Suppliers assessed based on
of its suppliers, completing the therefore the assessment of the To expedite the adoption of the ASSOCIATION their social impact 350 187 235
transition process from its CSR social performance of suppliers, new Higg FSLM tool, Benetton Benetton Group believes Suppliers identified as having significant
audit program initiated in 2020. is entrusted to the Sustainability Group organised a training activity that every company must be negative social, real and potential impacts in
The module focuses on the function. with the support of TÜV Rheinland committed to rejecting any form relation to the community 59 35 38
verification and promotion of The first step requires suppliers in Turkey, Tunisia, Morocco, Egypt, of discrimination, ensuring fair and Suppliers identified as having significant nega-
fair and safe working conditions to compile a self-assessment Bangladesh, China and India, in respectful treatment of its people tive social, real and potential impacts in relation
to the community with which improvement
along the supply chain and the module, which is then subject order to facilitate understanding in all circumstances. In particular, in actions were agreed in order to mitigate the
assessment of the effectiveness to on-site verification by an of the tool and address some 2021, one single employee report social impacts 41 23 26
and efficacy of the social internationally recognised auditing operational criticalities identified of discrimination was received Percentage of suppliers identified as having
management systems, in line with firm qualified as a Verification during the first cycle. through the Whistleblower significant negative social, real and potential
the Group’s Code of Conduct Body. The audit verifies the The Group is committed to mechanism. impacts in relation to the community with
and the most relevant industry which improvement actions were agreed in
accuracy of the information offering capacity building programs In 2021, 7 cases of lack of worker
order to mitigate the social impacts 69.5% 65.7% 68.4%
standards. Benetton is committed submitted and fills in the to its suppliers, with a view representation were identified. Suppliers identified as having significant
not only to guaranteeing and giving correct answers in the case of to continuous improvement. Other non-conformities negative social, real and potential impacts in
evidence of respect for human omissions or incorrect data. The Benetton Group will require the related to procedural issues and relation to the community with which relations
rights for its direct and indirect tool focuses not only on the annual submission of the FSLM unfamiliarity of workers with were terminated after assessment 18 12 12
workers, but also to actively identification of non-conformities, module from all manufacturers representative bodies. Percentage of suppliers identified as having
collaborating with other brands, but also on the monitoring of the of finished products, expecting significant negative social, real and potential im-
pacts in relation to the community with which
suppliers, worker representatives management system for social their performance to improve relations were terminated after assessment 30.5% 34.3% 31.6%
and associations in order to issues and working conditions, with year after year. Benetton supports
define a common standard to audits carried out in announced or its suppliers in the remediation
assess social impacts and monitor semi-announced mode. Finally, the process through a monitoring GRI 412-1 Human rights assessment Occasionally, Benetton collaborated with a
few suppliers located in Spain, Moldova and
progress in ensuring safe and supplier has the opportunity to activity that involves the periodic N. of suppliers % assessed
Ukraine involved in minor phases of the
dignified working conditions. share the module on the platform forwarding of updated corrective Albania 3 33% production process. Given the occasional
The transition to the FSLM with the different stakeholders plans and evidence of the Bangladesh 13 92% nature of the relationship and the low level
Bosnia-Herzegovina 1 100% of risk associated with these activities, no
module was motivated by the (brand, retailer, other producers). resolution of the identified direct assessment was carried out in these
opportunity to reduce the Benetton Group is very sensitive non-conformities. China 80 44%
factories with regard to their compliance with
effort associated with audit to the protection of human In addition, Benetton Group is Croatia 13 77% human rights regulations.
activities while focusing on the rights and periodically updates committed to and working towards Egypt 9 89%
India 107 61% Due to the Covid-19 situation, Benetton
resources aimed at implementing its analyses to measure potential a gradual expansion of the scope Group suspended its audit program in Korea
improvement actions and ensuring risks associated with issues of the FSLM activities along its Italy 66 11%
and did not complete the audits in Morocco,
data comparison. To this end, the Korea 89 -
such as child and forced labor. supply chain: in 2021, the FSLM while activities in Italy were partially resumed.
Cambodia 1 100%
FSLM contents reflect the Social No significant risks have been module was also requested, on a
2022
Laos 1 100% The collaboration with the four suppliers in
& Labor Convergence Program identified in the European Union, voluntary basis, from second tier Myanmar preceded the Company’s decision
Morocco 9 -
(SLCP) framework, a multi- because the legislation adequately wet process suppliers. to suspend orders in the country.
Myanmar 4 100%
stakeholder initiative designed to protects workers’ rights and The FSLM module enabled Higg FSLM training
Portugal 2 50%
develop a systemic solution to the compliance controls of Benetton Group to assess activities are expected to be
Romania 9 33%
the proliferation of social audits the various supervisory bodies the social performance of a completed in early 2022, with a Serbia 2 100%
by creating a common assessment are considered effective. As a total of 235 producers of session for Croatia and Serbia. Tunisia 107 68%
Turkey 21 67%
Vietnam 3 67%
CIRCULAR
FASHION
PARTNERSHIP
Benetton Group adheres to the
Circular Fashion Partnership,
an initiative in support of the
development of textile recycling
in Bangladesh, using waste from
production processes to make
ACCORD ON FIRE AND BUILDING SAFETY IN new products. The partnership
BANGLADESH facilitates commercial and circular
In December 2021, Benetton Group adhered to the International collaborations between textile
Accord for Health and Safety in the Textile and Garment Industry, industries, fashion brands and
confirming its commitment made with the signing of the previous recycling experts in Bangladesh,
agreement in May 2013 following the event that is universally with a view to generating
remembered as “the Rana Plaza tragedy”. The Accord, of which economic value in the country by
Benetton was one of the first signatories, is an independent initiative boosting the market for recycled
involving approximately 200 fashion companies worldwide and fibers. In 2021, some of Benetton
also involving international trade unions, the International Labour Group’s suppliers joined the
Organization (ILO) and various non-governmental organisations. initiative and, after training, began
Developed to make all apparel manufacturing workplaces in collecting cotton production
Bangladesh safe, the Accord also provides for independent waste for subsequent re-sale and
inspections and transparency of the local textile supply chain. recycling.
The main points of the agreement include:
› an independent inspection program supported by the signatory
companies, involving employees and trade union associations;
› transparent communication of the list of production facilities,
inspection reports and corrective action plans;
› the commitment of the signatory companies to ensure the
effective implementation of the corrective action plans and
to maintain ongoing business relations;
› the establishment of democratically elected health and safety
committees in all factories to identify the main risks related
to workers’ health and safety;
› the enhancement of workers’ skills through a broad-based
training program;
› the implementation of complaint mechanisms and the right
to refuse to work in unsafe conditions.
MORE
VALUE One of the greatest challenges faced by the fashion industry is
communicating the environmental and social sustainability of its products
to consumers. Even if the concepts are shared, there is no common
TO THE
language capable of translating practices and initiatives into comparable
and effective data to communicate.
To this end, the Sustainable Apparel Coalition (SAC), of which

Benetton Group has been a member since 2017, developed
the Higg Index, a set of tools used to measure the social and
environmental impacts of textiles, apparel and footwear.
The Higg Facility Environmental Module (Higg FEM) is the preceding

tool, which Benetton adopted in 2018 to assess environmental impacts
SUPPLY
such as water consumption, global warming potential, fossil fuel use,
chemical management and water pollution.
In 2021, Benetton Group also adopted the Higg Facility Social

& Labor Module (Higg FSLM), which assess the social and
working conditions of all the workers along the supply chain.
The parameters subject to assessment include recruitment
and hiring criteria, working hours, wages, worker treatment
and engagement, health and safety issues, employment
termination criteria, management systems and empowerment
CHAIN
of individuals and communities.
The goal is to improve workers’ conditions, enabling them to work

in safe and healthy environments and earn fair wages.
ADOPTION OF THE HIGG

FACILITY SOCIAL In 2021, Benetton Group obtained the Progressive Plus level according
& LABOR MODULE

to criteria SAC requires of its members. Together with more than 270
members globally, Benetton Group is proud to help SAC achieve its
vision, goals and commitments, in a unified effort to return to the planet
and its people more than what our industry receives.
ENVIRONMENTAL IMPACTS NATURAL RESOURCES
The fight against The use of renewable

waste and pollution sources in foreign factories
Environmental sustainability is considered one of the fundamental Reducing environmental impacts along the supply chain also
aspects not only for the survival of the business but also for the future of involves an efficient use of natural resources. This includes
the entire planet. One of the key pillars of Benetton Group’s sustainability designing plants that are powered by renewable sources and
policy is its reliance on an increasingly clean supply chain. The results capable of reusing as many resources as possible.
achieved in 2021 resulting from the initiatives implemented with the
suppliers are interesting.
ZDHC WASTEWATER GUIDELINES follow-up visits or audits by the brand, but the supplier is engaged in an TUNISIA
As part of the wet process wastewater testing program - carried out ongoing improvement and transparency process subject to assessment In 2019, our strategic partner
by requesting suppliers to perform tests according to the ZDHC (Zero on a year-on-year basis. In other words, the Higg FEM overcomes Olimpias installed a solar energy
Discharge of Hazardous Chemicals) Wastewater Guideline - Benetton the traditional “pass or fail” logic and provides benchmarks that allow plant (hot water production for
Group monitored approximately 90% of its production involved in wet companies to identify weaknesses and possible actions to undertake. the dyehouse) in its factories in
processes. Similarly to the previous year, this year’s result demonstrates Every year, thanks to its use, Benetton Group can assess an important Tunisia. Currently there are studies
the efficacy of the protocol developed and shared by the ZDHC percentage (around 80% by volume) of suppliers involved in wet underway to analyse the feasibility
working group, of which Benetton Group is a founding member. In processes. This percentage was confirmed in 2021 as well, despite the of plants for energy generation
fact, the common objective of the ZDHC member brands - to rely difficulties due to the Covid-19 health crisis. from renewable sources.
on a sustainable supply chain and maintain clear and standardised This demonstrates the suppliers’ commitment to measuring and reducing
communication with the suppliers involved - is increasingly gaining their environmental impacts. CROATIA
visibility across the sector, also as a result of the fact that many suppliers Built between 2014 and 2016
work with multiple brands. Numerically, the wet processes belonging to DETOX COMMITMENT with European Union funding, the
the Benetton supply chain that have provided results of the analyses By signing the Detox Commitment launched by Greenpeace in 2013, Wasatex project allowed the textile
performed on wastewater have more than decreased quadrupled since Benetton Group embraced the goal that it pursued in 2021 as well, factory of the Olimpias Tekstil
2013, the year in which the program was launched, and decreased despite the restrictions imposed by the Covid-19 pandemic. In fact, Group in Osijek, Croatia, to reuse
approximately 10% in 2020 compared to 2019. A decrease closely despite the multiple difficulties faced by the textile industry, Benetton purified wastewater in the industrial
linked to the impact of the Covid-19 pandemic on the textile industry, Group confirmed the work accomplished in previous years, by production cycle. In 2021, the
including reduced manufacturing that, in some cases, even led to increasingly reducing the remaining gap to achieve the final goal. In 2021, factory was able to reuse over
company shutdowns. Benetton Group published the wastewater test reports of the suppliers 60% of its process water. Olimpias
involved in 90% of wet process production. The total elimination of 11 Tekstil is a long-term partner of
SAC E HIGG INDEX groups of hazardous chemicals, the adoption of a Restricted Substances Benetton Group.
The Higg Index, i.e. the set of tools developed and made available by List (RSL) and the publication of at least 80% of the wastewater test
the Sustainable Apparel Coalition (SAC), includes the Higg Facility outcomes relating to suppliers involved in the wet processes (i.e. dry
Environmental Module (FEM) that Benetton uses to assess suppliers cleaners and laundries) are the commitments defined in the Detox
involved in wet process production. The Higg FEM includes about Commitment. In the last assessment made by Greenpeace (“Self
80 questions to monitor several activities including the adoption of regulation: A Fashion Fairytale,” November 2021), Benetton Group
environmental management systems, the use of water and energy, was praised as a leader in transparency and for its ability to monitor
waste management, emissions into the atmosphere and the use of the supply chain and its continuing commitment to eliminating harmful Benetton Group considers with significant impacts on water GRI 303-4 Water discharge
chemicals. It is organised as a supplier self-assessment module and can chemicals. water a key resource for people resources in high-risk water- Basin risk level N. of suppliers % of suppliers
also be validated by a third party entity approved by SAC. There are no and the planet. Therefore, the stressed areas. A first step was 1 0 0%
Group analysed the geographic accomplished in 2021 by Olimpias, 2 4 2%
distribution of its suppliers a strategic wet-process supplier, 3 132 71%
involved in wet processes to which discharged 640 429 m3 of 4 46 25%
monitor how the organisation water. Of this amount, almost all 5 4 2%
impacts water-stressed areas. was conveyed into water treatment 1 low stress level, 5 high stress level. Analysis made by Water Risk Filter.
Only 2% of suppliers are located plants both on-site and off-site.
in high-risk areas. For the next All plants are located in low-to-
few years, Benetton Group is medium water risk areas (level 2-3).
committed to quantifying water
use and consumption by suppliers
LOGISTICS
The importance of the

last link in the chain
Logistics is the intersection point between
2022
impact) over cargo flights. This was allows goods to be transported PACKAGING DELIVERIES
an even more impactful choice for an initial leg by cargo ships Thanks to the use of reusable At the moment of the online
the supply chain and the consumer and in a context disrupted by the in containers, and then continue metal baskets, Benetton Group Starting in 2022, purchase consumers can choose
the consumer is at the center of the pandemic, which lengthened transit with cargo flight transportation saves over 1 300 tons brand websites will include between home delivery or store
times and reduced transportation only for the final leg, resulting in of cardboard every year, a dedicated section where pickup. Soon users will also be
Company’s business model. This approach availability. approximately 50% reduction of corresponding to approximately consumers will find able to choose shipment time,
contributed to the development of the As to imports of goods from CO2 emissions estimated. In 2021, 20 000 trees. In addition, for information on how to dispose selecting from urgent delivery by
of packaging.
logistics strategy, which hinges on a service China, air transportation was
replaced, where possible, with
the Group also consolidated the
use of train service for imported
the purpose of fully exploiting
batch size and avoiding air
courier or standard delivery in
3-4 days, taking advantage of the
that is customised to meet the needs of the alternative solutions such as rail goods from the ports of Genoa transportation, the Group uses Company’s logistics. The Group
points of sale, a reduced environmental or sea/air (first leg by sea and the and La Spezia to Padua (continuing different types of cardboard is also studying the possibility of
second by air). The use of the on with road transportation to boxes in different heights. Both delivering e-commerce orders to
impact and the attainment of a higher level train service from Shanghai/Dalian reach the Castrette site), as an the packaging material (produced the final consumer by alternative,
of garment traceability. to Warsaw (Poland), continuing alternative to road transportation with partly recycled material) eco-friendly means - such as
on with road transportation to (diesel oil or methane), with an and the envelopes used for bicycles - in large cities like Milan
2022
reach the Castrette factories, estimated 60% reduction in CO2 e-commerce shipments are FSC and Rome. As of the end of 2020,
INTERMODAL was consolidated, resulting in emissions. certified. E-commerce shipments CSR issues and specific questions
TRANSPORTATION approximately 90% reduction in are delivered in paper envelopes A dedicated team about the type of fleet have also
With a view to reducing CO2 CO2 emissions. SATURATION OF instead of cardboard packages is currently analysing been integrated as drivers for
emissions linked to logistics and The Group also consolidated the TRANSPORTATION leading to a saving in terms of raw alternative solutions to plastic supplier selection, taking into
distribution activities, in 2021, the combined cargo ship and flight Shipping at Benetton includes material used of approximately packaging. The first step account their environmental and
Group confirmed its commitment system for goods that would loading vehicles with loose 44%, decreasing the volume includes the introduction of social impact.
to intermodal transportation have been shipped entirely by air packages and no use of pallets. transported and also resulting in a polybag containing 30%
and, in general, to the use of the transportation due to a maritime This method optimises the loading a consequent reduction in CO2 of recycled plastic in the
least environmentally impacting transit time that was considered space, eliminating one truck in five emissions. production cycle by 2022.
means of transportation like rail inadequate based on the from the road.
transportation (with a low polluting envisaged delivery date. This mode
2022 In 2022, an oversight

system will be finalised
to monitor suppliers on
environmental and social
aspects.
CO2 emissions saved m.u. 2019 2020 2021 GRI 301-1 Packaging m.u. 2019 2020 2021
Logistics t CO2 23 783 10 997 16 566 Total t 4 411 2 795 2 439
Intensity of emissions g Co2/item per km 0.035 0.032 0.049 Renewable
Paper and cardboard t 3 591 2 241 1 942
2021 figures include e-commerce emissions and FCA shipments.
Non-renewable
Polyethylene (PE) t 819 553 496
Iron t 1 1 1
The increase in total emissions and logistics-related emissions intensity is attributable to a broader reporting
scope, making 2021 figures non-comparable with data of the previous years. Figures refer to Benetton Group S.r.l.
84 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX DIGITAL 85
A laboratory
for Company
Interview with Nicoletta Sartori
Head of Sustainability
transformation
What do you do at Benetton Group? What are the main obstacles?
I am Head of Sustainability. Technology, I’d say. Currently, one of the biggest challenges is managing
apparel product end-of-life. To recover and recycle the raw materials, the
Can you explain the concept of sustainability in words a child industry needs scalable technological solutions. In this context, a paradigm
could understand? shift is needed to enable more efficient and responsible consumption and
Sustainability is about not harming the environment and people, while production.
maintaining a balance between what we use and what our planet can give us.
Sustainability inevitably affects Benetton Group’s supply
How did you come to cover this role? chain. How is the supply chain changing?
I joined Benetton in 1997 and worked in different departments, including We are increasingly committed to analysing risks and using appropriate tools to
Sales, Administration, Finance and Control. In 2014, I moved to Internal Audit, verify that suppliers comply with the requirements of our Code of Conduct.
which at that time was starting to handle Corporate Social Responsibility. As We are aware that this is a big challenge and that’s why we are not alone
the function evolved over time, it was renamed Sustainability and became on this path, but as members of the Sustainable Apparel Coalition we are
an autonomous department with increasingly broad and comprehensive committed - together with our peers - to developing and adopting the best
competencies. At the beginning of this year I was appointed Head of tools available.
Sustainability, replacing Roberto Taiariol in the function.
Who are your suppliers?
Sustainability is a buzzword these days. Why is sustainability The Benetton supply chain is very heterogeneous. It comprises both small
so critical for companies today? factories just a few km from our headquarters and large plants with thousands
In 2020, the Earth Overshoot Day - the day on which humankind consumes of employees and workers on the other side of the world. When visiting our
smaller suppliers, I always appreciate their determination and the passion they
all the natural resources the Earth can replenish in a year - fell on August 22.
dedicate to the activities they carry out, in a context that has become much
One year later, it fell on July 29. We lost almost one month in under a year.
more competitive as a result of globalisation.
In this context, it is mandatory that each company commit to using resources
in a more efficient and responsible way, re-organising operations in a circular Tell us about the most interesting project you’ve been
economy perspective. It’s not just a question of environmental sensibility: this involved with since you started working on sustainability at
affects companies’ resilience. The companies caught unprepared will probably Benetton.
not survive in the medium term. Drafting the Integrated Report, starting from a blank sheet of paper six years
ago. It has been a wonderful experience both professionally and personally,
Where is Benetton Group on its path towards sustainability? also thanks to the team of colleagues and professionals with whom I have the
We are committed to using increasingly sustainable raw materials in our pleasure to collaborate. It’s a project that has allowed me, and I think all of us,
products and carefully monitoring our suppliers from both a social and an to get to know the company we work for much better; the many initiatives it
environmental standpoint. In addition, we are trying to eliminate the harmful carries out and its ability to create value beyond economic results.
chemicals from our production processes while keeping the quality of
It’s crystal clear that the future will go increasingly digital. Therefore, being
our products high so that they can last longer. The production model has What are your dreams and plans for the future? ahead of the game can make a big difference. Benetton Group’s pioneering
always been based on the quantities ordered by our customers, avoiding I am working on a project that will lead the Company to define its own CO2 digital department tests strategies and markets using innovative digital
overproduction and unnecessary waste of resources, but for the future we reduction goals in order to make a concrete contribution to climate change tools.
are targeting increased efficiency, producing less but more efficiently, quickly mitigation. This and other projects will enable Benetton - in my opinion - to
and based on customer needs. pave the way towards an increasingly sustainable model of development. While targeting omnichannel optimisation, Benetton Group confirms that the website
represents the flagship tool underlying its international expansion strategy, going hand in hand
with increasingly targeted and differentiated digital marketing activities and Instagram growth
potential as a fundamental communication and entertainment channel.

If 2020 was the year of the boom, 2021 will be remembered as the year of consolidation
for both brands, Benetton and Sisley.
THE WEBSITES
A year lived
digitally
In terms of numbers, 2021 was a year
5.2
BENETTON.COM SISLEY.COM
One year after its launch, the In 2021, sisley.com confirmed its
of consolidation: while still generating website is still performing very positive performance across all
qualified traffic and above-average well. Visits and online purchases the key evaluation metrics. The
exceeded market average number of single users and visits
revenue, benetton.com and sisley.com
confirmed their status as the landing point Euro mln expectations and the return rate
is very positive, testifying to the
to the website is growing steadily,
while the constant optimisation
for the Company’s storytelling. fact that consumers are satisfied of the conversion rate ensures
2021
and willing to buy again. In recent sustained growth. Contents are
sisley.com
years Benetton Group focused more and more in line with SEO
on reaching out to younger techniques for organic traffic
generations and in 2021 the optimisation. Starting from Fall/
Group hit the target, because Winter 2021, the new tone of
55.4 3.3
the majority of consumers who voice has focused on the brand’s
bought a product were aged 18- value proposition and on the
43. Only 9% are omnichannel founding values of its DNA.
customers. This means that 91% Graphics too, underscore and
of customers buy only online, emphasise the brand’s fresh and
without ever going to physical cool personality.
Euro mln Euro mln stores.
BENETTON INSIDE
2021 2020 As planned in 2020, the “Benetton

benetton.com
Inside” section, dedicated to

the United Colors of Benetton
universe, was integrated into
e-commerce. Purchasing is now a
43.1 2.9
total experience, with the product
becoming a vehicle for editorial
content going beyond style.
2022
SUSTAINABILITY
In 2021, the “Sustainability” section
Euro mln Euro mln was integrated into the website,
giving more details about United
In 2022, sustainability
will be communicated in an
even more detailed way on
Colors of Benetton values and
product tags.
2020 2019
also covering aspects related to
materials, suppliers, environmental
impact and collaboration between
the brand and its users, with a view
to minimising the products’ carbon
24.6
footprint.
Euro mln
2019 benetton.com and sisley.com sales volume regarding the direct channel
E-COMMERCE AND OMNICHANNEL STRATEGY
Conquering
international markets
Interview with Lisa Durante
With a year of record sales behind them, E-COMMERCE AND SELLING CEREMONY Digital & e-commerce manager
OMNICHANNEL STRATEGY Benetton Group believes that at Benetton Group
e-commerce and omnichannel strategy FOR SISLEY digital and physical operations
relaunch their campaigns to conquer Sisley e-commerce posted very should serve the same goals. The
promising results in 2021, with a Group is fine-tuning sophisticated
foreign markets, with a two-pronged 60% increase in sales over 2020. digital tools that duplicate the
approach focused on internationalisation Benchmark KPIs were all up for in-store shopping experience
What exactly do you do at Benetton Group? What are the challenges and goals for the upcoming future?
and digital scouting. all traffic sources, both organic
and paid, with increases in the
as much as possible, making it
increasingly engaging, immersive I work in the e-Business area and I am in charge of buying, merchandising, One of the main challenges is consolidating and increasing the customer base
number of transactions, average and effective. store management and customer care for the UCB, 012 and Undercolors we’ve been developing in recent years, especially as new privacy laws and an
NATIONAL PLATFORMS OMNICHANNEL STRATEGY order value and revenue. The brands. increasingly crowded and expensive environment make it harder to work on
As planned, in 2021 the FOR UNITED COLORS OF omnichannel strategy was also lead acquisition.
What did you do before? How did you get here?
2022
e-commerce platforms in India BENETTON consolidated. In Italy, the product
and Japan were launched and The omnichannel strategy was locator, click&collect, click-from- I started my professional career at yoox.com, when it was still a start-up. I then You are also responsible for customer care. Who are Benetton
activities continued to build on the consolidated in 2021 through store and return-in-store services In 2022, the Group will covered different roles in the digital area for luxury companies, and I was later Group’s online customers?
internationalisation of a number the integration of the brick-and- have been extended to all stores launch a new purchasing appointed Digital & e-commerce Manager. They are mainly women aged 35-45. And the 25/35 age bracket is also
of websites designed for foreign mortar stores with the digital in the network. ceremony, with digital tools growing. Online customers pay a great deal of attention to materials, quality
markets, including Russia, Turkey, world, for the purpose of boosting playing a key role in helping You joined Benetton approximately ten years ago but then and sustainability. They see us as a reliable brand with a fair price/quality
Lebanon, Mexico and Taiwan. sales and reducing inventory the sales assistant respond you moved on to other experiences before returning in 2019. ratio. Compared to the customers going to brick-and-mortar stores, online
In 2022, the Group will roll-out while offering an increasingly effectively to customer requests. Why did you decide to come back? customers are very interested in iconic products. The logo, the primary
its digital strategy, already tested broad array of services to end I came back because I felt I hadn’t finished my career at Benetton. I felt like I colors, the rugby polo shirt have recorded excellent sales results.
successfully in Japan, in Australia customers. The product locator had left a job unfinished. When I was offered the chance to come back to a
and in some Southeast Asian service remains fully enabled structured environment and work with a team of enthusiastic people, where I In your opinion, what are the key assets for Benetton Group
countries. to let consumers find in which LOYALTY could also grow further professionally, I accepted immediately. Compared to to increase its visibility and obtain results in such a crowded
store a product they are looking In 2020, the Benetton Group’s online market arena?
the time when I left in 2013, the Company has - in recent years - embraced
for is available; the click&collect brand loyalty programs were Sustainability and inclusiveness are part of our heritage. These themes are
service enables shoppers to subject to a complete restyling, the change offered by digital technology, recognising e-commerce as a real
certainly very topical and young consumers consider them very relevant.
order a product online and pick introducing a digital card and new business channel.
However, I would focus more on colors, because colors can be interpreted in
it up at the store; the endless reward systems. Today, United many different ways. To mention a few: games, beauty, culture, etc.
aisle service allows customers to Colors of Benetton is working on Why - in your opinion - is it important for a company like
Benetton Group to invest in digital technology
2022
order a product momentarily not an innovative, more detailed and What is the project you are most proud of amongst all
available in the store and pick it complex loyalty program that will Benetton Group is a very complex organisation, like all large companies. the ones you’ve been involved in at Benetton?
In 2022, United Colors of up when it comes in; the return enable the most loyal customers Digital technology offers an opportunity to review and improve processes, One of the best projects I contributed to was the collaboration with Nintendo
Benetton will directly manage in store service allows online to obtain products and benefit increase productivity and improve internal and external communication. In an for the Animal Crossing videogame. I loved the concept they presented and
its marketplace within Amazon purchases to be returned and/or from the services offered by increasingly unstable economic and social context, digital technology helps to the way it was developed. It was really cool to see our products used as
and Yoox e-tailer platforms. exchanged in-shop; the reserve- partner brands. prepare for and react to change. apparel items for the characters.
in-store service lets customers
book their purchases and then go APPS What are the main goals Benetton Group has achieved What are your dreams and plans for the future?
and try them on in the store. As The digital department is After years of study, the United in recent years? One day, I would love to go back to university and study History.
planned, in 2021, the omnichannel working on the possibility Colors of Benetton app has E-commerce skyrocketed in terms of sales, but the real challenge was making
strategy was extended to Spain of integrating omnichannel reached the testing phase. The it become a profit center. And we did it. Many of our online competitors still
and Portugal. functionalities at store launch is scheduled for 2022. have a long way to go before they achieve it.
checkouts in order to enable the
2022 A new omnichannel

function is expected to be
user to buy an item present in
the store and an item available
on e-commerce with a single
transaction.
launched in 2022. WhatsApp
Business will enable the DOS
stores to contact customers,
send catalogues and
information and reserve a
product in the store or have
it shipped to their home.
DIGITAL COMMUNICATION
Entertainment
on social media
In 2021, Benetton Group once again GAMING
After decades of success in rugby,
SISLEY
In 2021, Sisley continued its
took important steps to increase digital basketball, volleyball and Formula 1, monitoring of the entire marketing
communication by launching online Benetton approached the world funnel, with an eye to conversion
of e-sports with Animal Crossing: and awareness objectives. To this
projects and collaborating with both Italian New Horizons, a famous and end, the paid search campaigns
and international testimonials very popular Nintendo branded have been optimised with close
and influencers. videogame, and League of
Legends, an online strategy game
monitoring of the metrics of
performance investments. As to
played by more than 100 million traditional online media planning,
individual gamers worldwide. programmatic advertising was
TIK TOK
INSTAGRAM Followers consolidated in order to reach
749.9k
United Colors of Benetton further SPOTIFY advanced and increasingly
consolidated and diversified its United Sounds of Benetton by qualitative targets. Social media
presence on Instagram. Today, Ghali is the playlist on Spotify, played an important role in the
the Group’s profile has 750 000 the world’s most popular audio digital strategy, serving as a search
followers, mainly women from Italy, streaming subscription service. tool for scouting new products
Spain, Portugal and Greece. In Profile fanbase Selected by the Italian-Tunisian and information in the pre-
+12.49%
2021, the number of posts saved rapper and United Colors of purchase phase in the physical
increased by 179% compared to Benetton brand ambassador, the stores. In addition, social media
2020, a sign that followers find the playlist includes contemporary and provided Sisley with the possibility
quality content produced worth eclectic tracks from around the of increasing and developing brand
revisiting. world and is constantly updated. awareness through integrated and
Clicks from Instagram cross-channel actions.
to product page
+25.32% Eight creators launched a dance on

Benetton’s TikTok channel which users
Saved posts of the platform could join, following the
+179%
choreography, the music and - if they
wanted - adding a branded filter specifically
developed for the occasion. Be United, the
name given to the dance, was also used as a
hashtag that generated over 687 000 views
and 344 000 user-made videos.
2022 In 2022, United Colors of

Benetton is expected to open a
space in the metaverse, another
touchpoint in the brand’s
omnichannel strategy.
WELCOME TO
BENETTON ISLAND
THE WORLD OF
UNITED COLORS
OF BENETTON ON
ANIMAL CROSSING
4 Nintendo influencers engaged
A new island appeared on Animal Crossing since last October: New attention to sustainability, including wind turbines and photovoltaic panels.
Horizons, the life simulator that became one of the most popular
games during the first lockdown. Inside the make-believe city of Animal As one of the Animal Crossing gamers’ favorite activities is choosing
Crossing, Benetton Island is a special, inclusive and the outfits for their character, United Colors of Benetton created a
colorful place that pays attention to sustainability.
Azalina, a streamer and a key figure in the Animal Crossing community,
digital collection of ten outfits featuring some of the brand’s iconic
items. Thanks to this extension, developed in collaboration with Azalina,
users can wear their looks in the game and parade through the rainbow
1.5 mln users reached through social media
1k accesses to the Benetton Island
co-created the island with Benetton. The brand’s core values inspired showroom with the possibility of posting everything on their social
Azalina to design the architecture of the island, namely colors, knitwear accounts.
and sustainability.
The brand’s iconic pieces in digital format were also made physically
30k views on the landing page

There are many things to see: from the rugby field to the Photo Booth available to all gamer brand lovers on United Colors of Benetton’s
and from the Green house to the multicolor showroom. The island also e-commerce platform and in a selection of UCB stores.
features the iconic Benetton patterns, along with elements that draw
94 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX COMMUNICATION
A never-ending
story Storytelling has always been
a strategic asset for Benetton
Group, which has accumulated
a case history in the field of
communication that few fashion
companies in the world can match.
In 2021, this decades-long experience was
used to build a network of narratives aimed
at consolidating and innovating the image of
the two brands, reaching as many people as
possible, all year round.

On one hand, United Colors of Benetton
gradually moved closer to the end consumer
- the core for the brand’s relaunch and
modernisation - focusing on sustainability,
digital technology and an exceptional
testimonial.
On the other, Sisley started a process to
recover the brand’s heritage, which will
serve as the basis for the repositioning
of its communication and collections.
ADV
Non-stop campaigns
on all touchpoints
In 2021, our brands embraced a non-
stop campaign philosophy to convey the
products and the brand values across
Benetton and Sisley’s physical and digital
touchpoints, differentiating based on the
seasons and specific needs.
GHALI BRAND
AMBASSADOR
The rapper Ghali was United
Colors of Benetton’s brand
ambassador for 2021. Born
in Italy of Tunisian parents and
raised in the suburbs of Milan,
Ghali perfectly embodies
Benetton’s values of dialogue
and integration. The collaboration
took the form of a series of
activities that - starting with two
capsule collections created by
the artist - aimed to strengthen
the connection between the
brand and Generation Z. The
capsule collection was presented
on the occasion of the opening
of the Milan Fashion Week
last September, with a press
conference and a party scheduled
on the official event calendar
of the Italian Fashion Chamber.
The event attracted celebrities,
international guests and fashion
media. Ghali personally took his
capsule around Italian cities and
suburbs, on an airstream tour with
media buzz at each stop.
BENETTON AND DEPOP

At the end of May, Benetton
Group launched a collaboration
with Depop, the fashion
marketplace with over 27
million users in 147 countries.
United Colors of Benetton
created a collection of selected SEASONAL CAMPAIGNS
garments from UK and US Photographer Matteo Montanari shot two seasonal campaigns to
retailers specialised in second- promote the United Colors of Benetton Spring/Summer and Fall/
hand apparel, then launched Winter 2021 collections. The videos and images, shot in the studio or
it on the platform through outdoors with people who represent the brand’s joy and the variety of
four members of the Depop the collections, were used for outdoor advertising and on the brand’s
community:@ YouthClubStore is digital channels.
committed to raising awareness
among consumers of fashion
products; @ArchiveSix told her
story of empowerment as a Black
businesswoman; the dancer @ Ayo
talked about the importance
of knowing how to accept and
love yourself, and @Hadiyahh
promoted realistic representations
of the female body in the media.
The entire initiative was promoted
through a targeted advertising
campaign created by Depop.
PREMISE COMPANY STYLE SPACES PRODUCT benetton.com
UNITED BY CAUSE
On Republic Day, the 26th of
THE HOPE PROJECT January, Benetton India launched
Last spring, United Colors of a video inviting the population
Benetton set out in search of to follow the health protocols
projects and ordinary people issued by the government and
around the world who dream be responsible. This was another
of a better future and strive installment of the #UnitedByCause
daily to build it. Starting from campaign, and the video was
Spring Summer 2021, a pool of visualised by 2.4 million people
photographers shot the basic on social media.
wardrobe of our collections
worn by ordinary people in the
world’s most interesting cities.
The images of the people and
their comments were published
on our digital channels, feeding a
global database of hope.
2022 In 2022, Benetton’s Hope

project will continue to tell new
stories of hope from different
parts of the world.
SKATEBOARDING:
THEIR WAY TO INTEGRATION
THE SECOND LEG OF THE HOPE PROJECT
After Rio de Janeiro, last summer the Hope Project by United Colors of Swedish society through skateboarding. Afghanistan, Syria, Kurdistan, “If you are given a place where you feel at home, “With the new stream of refugees from Afghanistan,
Benetton landed in Stockholm, Sweden, to meet a group of volunteers Iran, Iraq, Palestine, as well as Ethiopia, Eritrea, Ghana and other African you will find a way to grow as an individual”, said it’s comforting to know that there are places like
who use their skateboards as tools for promoting integration. countries: to date, Skate Nation has hosted over 1 500 kids from twenty Viktor Telégin, Skate Nation co-founder and volunteer. For example, Skate Nation,” said photographer James Mollison, who visited the
different countries. They meet one or more times a week on the ramps Abbas fled from his village in Afghanistan when he was ten, because of the skate park and portrayed the kids who were wearing items from the UCB
The initiative was developed in 2015 as a response to the growing of the park where they learn to ride their boards, but above all they make war. Alone and facing seemingly unsurmountable difficulties, he landed in Kids Fall/ Winter 2021 collection for the occasion. Mollison’s shots, along
influx of immigrants from the Middle East. Skate Nation is an integration friends, learn Swedish and find resources that would otherwise not be Sweden knowing not a word of Swedish and nothing about the culture, with a mini-documentary, were published on the brand’s website and on
project run by the Fryshuset Stockholm, an NGO that welcomes young accessible to them. but Skate Nation helped him out. Today, Abbas speaks Swedish and social media.
foreigners, refugees and asylum seekers, helping them integrate into has married, obtained a degree and a job, and is now mentoring other
migrants, who, like him, come to the skate park looking for a helping hand.
PRINT AND SOCIAL MEDIA SUSTAINABILITY
Visibility beyond A manifesto for the future

traditional channels of our brands
Our brands’ looks and initiatives achieved great visibility in Once again, in 2021, sustainability was confirmed as
Italy and abroad, both in print and social media, thanks to one of the pillars of Benetton Group’s strategy. In the
collaborations with influencers and celebrities who agreed to area of communication, this choice involved the creation
promote or spontaneously posted our products on their social of specific tools and projects aimed at increasing and
profiles. Here are some examples. narrating respect for the environment and people,
both inside and outside the Company.
› US actress and comedian Kate GREEN B

McKinnon wore a UCB rugby On the occasion of Earth Day on 22 April, Benetton Group launched
polo shirt during the 9 May, GREEN B, the project that brings together all the sustainability initiatives
2021, episode of legendary of the Group’s brands. The name and logo recall some essential
American television show, elements of the corporate identity such as green - the color of the
“Saturday Night Live”, watched by Benetton logo - and “B”, the initial letter of the brand name. The sound
over seven million viewers. “B” recalls the English infinitive “to be” as well as the word “bee”, the name
of a small, industrious and collaborative insect indispensable for the
› British actress and model Millie entire ecosystem.
Bobby Brown (48.1 million
followers), a celeb among DEDICATED CAMPAIGNS
the very young for her style, The opening of the GREEN B store in Florence was advertised on all the
coolness and for playing the brand’s digital channels by means of displays, native and social campaigns,
character Eleven in the Netflix newsletters and dedicated editorial content. Moreover, a landing page
series “Stranger Things”, was created on benetton.com focusing on sustainability with a view to
instagrammed a photo and video presenting sustainable products, reinterpreting the brand’s heritage
in which she was wearing our according to a contemporary visual language and offering an increasingly
iconic rugby polo shirt. demanding consumer more details and information about the materials
and the processes used.
› American actress, model and
media celebrity Hailey Rhode DIGITAL TALKS
Baldwin Bieber (42 million CEO Massimo Renon participated in a digital talk on sustainability in the
followers) posted a video and fashion industry together with top speakers from the world of business
photo on her Instagram channel and institutions on the occasion of the opening of the GREEN B store
in which she was wearing a vintage in Florence. The guests included Carlo Capasa (President of Italian
Benetton Formula 1 jacket. Chamber of Fashion and founder of Green Carpet), Cecilia del Re
(Councilor of the City of Florence for environment, tourism, trade
› A large group of influencer shows and congresses), and Marco Armellino (President of aworld.org).
moms from across Europe The digital talk was livestreamed on the homepages of the Italian news
dressed their children with United sites Green&Blue, Repubblica.it and lastampa.it. A special virtual round
Colors of Benetton items. The table was also organised in India, with opinion leaders from various walks
group included model Georgina of life, to raise awareness on sustainability in the fashion industry and
Rodriguez, Cristiano Ronaldo’s beyond.
wife, who boasts over 36.4
million followers, and actress
Paula Echevarria in Spain (3.6
million followers).
We’ve been in this industry since 1965.
isn’
For us, it’s about more than making trendy clothes.
We care about the people who will wear them and the environment
verythin
Fashio
that surrounds us.
We care about what’s in your clothes.

Our collections employ 80% natural fibres and some of our
products are made out of recycled and regenerated materials.
We aim to be using only sustainable cotton by 2025.
We care about where your clothes come from.

That’s why we ask our suppliers in Europe and around the world
to agree to a Code of Conduct. It ensures they respect human
rights and protect the planet.
We care about how your clothes are made.

We actively strive to reduce our environmental impact throughout
our production process, by avoiding toxic chemicals.
We care about how your clothes reach you.

We study the best solutions to ship them around the world, so
that you can receive them in one of our energy-efficient stores or
directly at home, wrapped in sustainable packaging.
We care about how long your clothes last.

We are committed to uncompromising quality and show you how
to repair your garments and extend their life cycle. Half of them are
monofibre, making them easy to recycle.
It’s not empty talk. It’s a commitment

confirmed by some of the world’s most prestigious organisations in
the sustainability field. For example, according to Greenpeace, we
are one of the global leaders in Detox fashion. And, according to
the Fashion Transparency Index, one of the top ten brands globally
for transparency.
It’s not marketing. It’s part of our history.

We pioneered a collection service for second-hand garments, for
instance, and were among the first brands to join the conversation
around fossil fuels and climate change.
It is a long journey, but we are sure that we are on the right track.
Thanks to people like you, who keep us going down
the path to sustainability.
ARCHIVE
A thread stitching together past,

present and future
GREEN B TALKS ECONYL® ACTIVATION APPUNTARIO In 2021, as a member of Museimpresa (the CORPORATE VALUES DIGITISATION OF SISLEY
Following the opening of the new To support Undercolors Appuntario, a series of In August, Benetton Archives CAMPAIGNS
low environmental impact store Econyl® beachwear collection, video tutorials promoted by Italian association of company archives and was invited to participate in the In 2021, the Benetton Archives
in Florence, the GREEN B Talks GREEN B Talks - the panel with talent profiles were activated United Colors of Benetton museums, promoted by Assolombarda and “Valori d’Impresa” (Company digitised and made available to
project was launched, including a Massimiliano Ventimiglia in Italy, Spain, Portugal, Greece in collaboration with MUBA, Values) Award, organised by the public more than 35 years
series of virtual panels posted on and Germany. These are mostly the children’s museum in Confindustria) and International Council Assindustria Venetocentro- of Sisley campaigns, including
Benetton’s website and YouTube personalities from the world of Milan, was launched to raise on Archives (ICA), Benetton’s Archives Imprenditori Padova Treviso, catalogues, videos and images
channel to raise awareness about water sports, who consistently awareness about sustainability
sustainability in the fashion industry express the specificity of the among children. Architect Mao
promoted a series of communication with a with a view to increasing
the visibility of the Company’s
spanning from the travel diaries
of the 1990s to the provocative
and beyond. During the months product and respect for the Fusina and actress-educator initiatives. history and culture, which are images shot by photographer
of May and June, a group of Italian environment. Among them, Veronica Franzosi introduced the important tools of communication Terry Richardson and the most
and international hosts and guests the diver Tania Cagnotto (400 children to the major themes of BUSINESS ITINERARIES NEL TEMPO and corporate reputation. The recent collaborations with
addressed the topic from different thousand followers), the Spanish sustainability, inviting them to play Organised in collaboration with DI UNA STORIA Archives participated in the “Visioni celebrities like singer Skin and
perspectives: second-hand apparel surfer Lucia Martino (95 thousand by downloading a notebook from Touring Club Italiano, the “Itinerari “Nel tempo di una storia” (In the d’Impresa” (Company Vision) artist Vanessa Beecroft.
and upcycling, green design and followers) and the Greek actress the Benetton website and carry d’impresa” project identifies special Time of a Story) is a social project section, dedicated to corporate
the need for radical decisions. The Tania Sotiropoulou (188 thousand out a series of especially designed itineraries in Italy featuring some developed in collaboration with communication in the Veneto
“godmother” of the event was followers). creative activities. of the archives and museums in What Italy Is, a blog curated by region, with an edited version of
the virtual influencer Noonoouri, the Museimpresa network. The photographer Simone Bramante. the virtual tour of the Archives
an avatar and activist with human Benetton Archives was included The project included the creation developed in 2020.
features. GREEN B Talks - the panel with
in the itinerary “Il triangolo della of posts and Instagram stories
Marco Llorente
moda veneta: Padova, Venezia, dedicated to each of the members
Treviso” (The Veneto Fashion of Museimpresa and published on
Triangle: Padua, Venice and Treviso) the association’s account, as well
along with the Footwear Museum as on What Italy Is.
of Villa Foscarini and the Rubelli
Company Archives. BENETTON GENERATION
In 2021, the Archives
CORPORATE CULTURE participated in the Night of
WEEK the Archives (sponsored by
The Corporate Culture Week ANAI - Associazione Nazionale
included a series of events Archivistica Italiana) which is part
organised in Italy to disseminate of Festival Archivissima, the
the cultural heritage of company Italian festival for the promotion
archives and museums. This year’s and enhancement of historical
theme was “Il Grand Tour tra i archives, scheduled for 4-6
GREEN B Talks - the panel with
Joerg Zuber
GREEN B Talks - the panel with
Susan Bhaktul
PLAY CYCLE valori dell’Italia intraprendente” (A June 2021. The 2021 edition
Play Cycle is an art project Grand Tour through the values of was dedicated to the topic of
launched in Portugal and created an Enterprising Italy). The Benetton the #generations. Different
to teach children to reuse paper, Archives reopened to the public participation options were offered
plastic and other materials. on this occasion, after the totally and the Archives opted for the WORKSHOP: FASHION
Developed in collaboration with virtual tour experience in 2020. Benetton Generation initiative, ARCHIVES
the Centro Cultural de Belém, the The 120 event participants a video posted on YouTube and In March, the Archives department
project consists of four videos visited the Benetton Studios and the event website summarising six was invited by the Department of
by two Portuguese artists: Rui the Benetton Archives on 27 decades of the brand’s advertising Human Sciences of the University
Tomás, an internationally renowned November 2021. communication. of Udine to participate in an
designer, and Ana Pêgo, known online inter-university workshop
for her commitment to ocean on fashion company archives
protection. The initiative was organised in collaboration with the
published on United Colors of University of Cagliari. The lecture
Benetton’s main digital channels was structured in two parts,
and disseminated through a one dedicated to technical filing
GREEN B Talks - the panel with GREEN B Talks - the panel with
Sara Sozzani Maino Massimiliano Locatelli network of local influencers. aspects and one presenting the
virtual tour of the Archives.
FABRICA
Creativity
takes shape
Founded in 1994, Fabrica is a research FABRICA FOR CAMPARI
Fabrica was chosen by Campari
center housed in a magical building. Group to create a collection
Inspired by the Renaissance and adopting of merchandising products
aimed at interpreting the iconic
a “learning by doing” philosophy, Fabrica Campari Soda brand, the famous
welcomes creative talents under 25 from aperitif launched in 1932 in
all over the world, who experiment with Milan, characterised by the
unforgettable bottle designed by
contemporary communication through futurist artist Fortunato Depero.
constant cross-pollination of different An international team of young
designers selected by Fabrica
disciplines, such as photography, video from within its network of Alumni
making, graphics, design, music and digital curated the design, prototyping
and production of the collection,
technology. which will be presented as a world
premiere at the 2022 edition
of the Salone Internazionale del
Mobile in Milan.
CREATIVE RESIDENCY
Fabrica’s residency model for creative talents under 25 includes two DESIGN IN PRACTICE
sessions per year of about 15 participants each (September-February Fabrica participated with
and March-July). The program features, among other things, participation some video installations in the
in a series of international competitions such as the “Future Lions” exhibition “Design in pratica
or Rossana Orlandi’s “Plastic is not the Enemy”. It also includes team / Pratiche di design virtuoso”
building activities, production of content for Fabrica’s social media (Design in Practice / Virtuous
accounts - like the weekly “Fabrica Library” column and materials related Design Practices) by JoeVelluto
to the international days celebrated by the UN - thesis work involving Studio, presented at the Galleria
a final exhibition on a topic of social interest and participation in a busy Civica Cavour in Padua from 18
schedule of creative meetings and workshops - both online and in- September to 1 November 2021.
person - with experts and professionals. Curated by philosopher and writer
Leonardo Caffo, the exhibition
MEETINGS reflected the ability and power
In 2021, Fabrica residents met Umberto Basso, manager director of design to inspire the mind and
of AKQA; Stefano Mizzella, Business & Innovation Designer; Marco orient habits. The starting point
Massarotto, digital communication expert; Carlo Muttoni, strategic for the exhibition is the Eightfold
director at NOW; Hanna Schrage, digital artist and designer; Agnieszka Path of Buddhist practice, i.e. eight
Ziemiszewska, graphic designer and art curator; Hila Mor, designer points for a more responsible
and artist; Valentina Tanni, art historian and curator; Matteo Loglio, and conscious life that have been
designer; Patrick Waterhouse, multimedia artist; Carlos Casas, visual reinterpreted by Fabrica’s creative
artist and filmmaker; Piero Martinello, photographer; James Mollison, talents in eight video installations.
photographer; Parasite 2. 0, designers; Thom Kubli, artist and composer; Workshop with Carlos Casas
and Agnes Cameron, technology expert.
Workshop with Agnes Cameron
Workshop with Matteo Loglio

ANDRÀ TUTTO BENE? WHAT IF? FABRICA FRAME FABRICA CREATIVE LABS FABRICA ABOUT FUTURE MERRY FABRICA
On 12 June 2021, at the Arena “What If?”is a project about “Fabrica Frame” is a collaboration “Fabrica Creative Labs” is a free “Fabrica About Future” is a More than 2,000 people
Milano Est in Milan, L’Albero della the infinite possibilities of the between Fabrica and Sedition, series of online lectures and program of online meetings with attended the 2021 edition of
Vita Onlus presented the national future. 12 works - installations, a global platform for selling and conferences with some of the Italian startups and companies, Merry Fabrica, a day dedicated to
premiere of “Andrà tutto bene? photographs, posters, videos and collecting art in digital format, for most important international entrepreneurs and professionals shopping, workshops, children’s
(Will it be all right?) The voice digital explorations - designed the creation of a collection of 10 figures in the world of art, culture from different sectors - spanning entertainment, exhibitions, music,
of poverty in the pandemic”, a by Fabrica creative talents at the digital works created by Fabrica and communication, often from from fashion to design, tourism street food and creativity. The
documentary made by Fabrica end of their artistic residency. residents. The collaboration the Fabrica network. In 2021, the to food, automotive to finance event, organised at Fabrica on
to reflect the stories of needy The project was inaugurated on Gianluca Urdiroz Zhang Zhan presents the work of Fabrica program, followed by hundreds of and culture to entertainment - that 18 December 2021, saw the
families living in poverty in the 27 July 2021 as part of an event artists to a global audience, creates people around the world, saw the presents the ideas and projects participation of 35 selected
Milan area, testifying to the open to the public that also saw connections between them and participation of Arianna Rinaldo, they have adopted to navigate creative talents - artisans,
fact that poverty is no longer a the participation of Beercock, an the collectors and promotes photography curator (Italy); Daniel today’s complex landscape. In designers, artists - focusing on
prerogative of certain geographical Anglo-Italian artist, singer, musician, discussion about digital media. Ferreira, filmmaker (Brazil); B.C. 2021, the guests included Matteo the responsible use of materials.
regions, social situations or ethnic poet and theater performer. Manjunath, musician (India); Sasha Sarzana, General Manager Italy of During the day, a performance was
groups. The Fabrica documentary Using his two main instruments, Huber and Petri Saarikko, artists Deliveroo Italy; Mirko Lalli, founder organised for the children with Il
reveals the fears, uncertainties and Body and Voice, Beercock gave (Finland); Gabriele Schiavon and CEO of The Data Appeal Trabiccolo dei Sogni, an illustration
hardships of these families, but a powerful performance mixing and Gerard Sanmartí, designers Company; Emma Taveri, CEO and workshop with Lucio Schiavon and
also their great resilience, courage dance, song and electronic music. (Spain); Bradley Hasse, filmmaker founder of Destination Makers; a live concert by Charlie Risso and
and confidence. (USA); Andy P. Smith, writer Martina Capriotti and Ciro Di his band.
Lara Lussheimer Anna Hynowska (USA); Deborah Latouche, fashion Lanno, co-founders of Mirta; Luca
designer (UK); Carlos Casas, artist Bazzoli, Ecosystem Manager of
and filmmaker (Spain); Meric Kara, Ashoka Italia; Francesco Inguscio,
designer (Turkey); Davide Balliano, Founder and CEO of Rainmakers,
artist (Italy); and Barbara Soalheiro, Eugenio Sapora, country manager
entrepreneur (Brazil). Italy of Too Good To Go and
Francesca Pievani, co-founder of
Fili Pari.
Olfa Farhat
Alessandro Niro
Interview with Guilherme Vieira

MOBILE FILM FESTIVAL REFUGEES WELCOME ACTIVITIES OF SOCIAL Art Director, Fabrica
Fabrica is among the winners of SHORT FILM FESTIVAL RELEVANCE
the 17th edition of the Mobile Film The “Kaba” documentary, telling The collaboration between Fabrica
Festival with the videos “Color of the story of an Ivorian boy who and Modern Contemporary
the Year” by Alessandra Mazzaro crossed the Mediterranean Art (MoCa) - founder of the
(Italy) and “The Day You Were Sea to start a new life in Italy, Arte Laguna Award, one of the
Born” by Anna Jarosz (Portugal), produced by Fabrica and directed most interesting competitions Where are you from and what do you do at Benetton? Was it difficult to integrate into Benetton Group? What could
which won the Prix Spécial du Jury by Alexandra Vogel, was made in promoting creative talents and I’m from the South of Brazil. At Benetton I am Art Director for a number of be done to attract more international talents?
and the Prix Visuel, respectively. collaboration with the Refugees offering an opportunity to join a projects. I shoot video campaigns and sometimes stills. Yes, the beginning was difficult. Although Portuguese and Italian are similar,
The Festival, whose theme in Welcome Italia association and was network of partnerships around I had to make a huge effort to understand what was being said in meetings.
2021 was “Making Peace With nominated among the finalists of the world, will continue in 2022. How long have you been working for Fabrica? What did you Then I learned Italian. I know many international people who would like to work
Nature,” received 700 films from the Refugees Welcome Short Film Fabrica offers a six-month art do before? for Benetton. The first thing to do is to scout them. Benetton would have to
92 countries. Festival in Berlin. residency to the winner selected I joined Fabrica in January 2019. My last job before coming to Fabrica was a invest more in Fabrica, which has always served as a gateway to get in touch
from among the candidates for TV series shot in Brazil which reflected on the concept of family. Prior to that, with outsiders. This would make the Company much more diverse.
this special award. I worked in an advertising agency as a creative director.
In the first part of the year, Fabrica What is your relationship with fashion? Is it just an industry
participated as a technical member When and how did you first hear about Fabrica and Benetton? or something more?
of the jury in the competition I first learned about Fabrica through a Wanted Creativity ad, which I found in My family has always worked in the textile industry. When I was little, my dad
“Disegna la segnaletica anti-
2022
a back issue of Colors Magazine that a friend of mine had brought me from would drive me to school, and I remember that I was used to sitting on top of
Covid della tua scuola” (Design
Buenos Aires. I was 18 years old and I was fascinated by the idea that there rolls of fabric. My mom worked as a print pattern designer: she was the one
Your School’s Anti-Covid
In 2022, Fabrica plans to Signs) organised by the Max
was a place like Fabrica, with a residency option for creative talents. who inspired me to go into the fashion industry. Although I’ve been working
create new Garanzia Giovani Planck Technical High School in
in fashion since I was 16, my real passion has always been video making, like
(Youth Guarantee) paths in What’s the best project you’ve done since you’ve been National Geographic documentaries. Last but not least, I think that fashion has
Lancenigo (TV) for its students.
synergy with other training at Fabrica? enabled me to find a way to focus on storytelling.
MANTOVA LOVERS EXTERNAL TRAINING The Municipality of Villorba invited
INTERNATIONAL SHORT In 2019, Fabrica organised and entities in the area offering Fabrica to participate in a popular I’ve contributed to several interesting projects. If I had to pick just one, I
FILM FESTIVAL developed training activities in the orientation and training with project on Artificial Intelligence, would say the Hope project that I shot with James Mollison in a skatepark in How do you think creativity can bring value to a company like
Fabrica was invited for the third context of DGR 341 pertaining to and in secondary schools, designed by the same municipality Stockholm. It was great to talk to the kids, learn their stories and skate with Benetton Group?
time by the Mantova Lovers Axis III-Work-Study Internships in work/study alternation with the Province of Treviso. them. The coolest thing was that as a teen I had pictures of James attached on I believe that creativity is the foundation of everything. Benetton was built on
International Short Film Festival, collaboration with CIM&FORM, initiatives and university The project included a series of the wall of my bedroom - and spending time with him working on a project for creativity. Investing in creativity, art and culture is the only way for Benetton to
a short-film love-inspired festival, Confindustria’s Verona training curricular internships. conferences with the participation Benetton was just incredible! remain relevant in the competitive fashion arena.
to evaluate - together with other company. In May 2019, Fabrica of various speakers on the
jury panelists - the shortlist of participated as a corporate partner applicability of AI in various areas Is there a difference between working for Benetton and What are your dreams and goals for the future?
10 finalists selected from over in the “Flipped Classroom-La of everyday life. Sisley? What are the characteristics of each brand in terms My main goal is to be happy. I dream of giving other people in my community
1,500 short films received from didattica rovesciata” project, Fabrica was asked to think of of creative process and result? the same opportunity that I was given when I joined Fabrica. Enabling
all over the world. The winner was targeting students and teachers of illustrious speakers who could United Colors of Benetton is big and complex, and sometimes it is difficult to other young queer individuals in a small town to live in a safe and nurturing
Giulio Mastromauro (Italian) with secondary schools. The course bring their contribution to the make my voice heard. The fact that Sisley is going through a period of relaunch environment with the options, tools and space they need to explore their
“Inverno”. The director will have was completed in June 2021. program. The activities started in makes it easier for my ideas to be presented and be realised just as I have creativity.
an opportunity to participate in Fabrica also took part in the Youth October 2021 and will continue conceived them. Sisley team communication is very transparent and this allows
one of the events on the Fabrica Guarantee-Work Experience for throughout 2022. me to follow the creative direction on the brand or the art direction of a
calendar. specialist training - in collaboration project from start to finish.
with T2i. The SEGNO & STILE
course provided training to seven Tell us about a project you dream of doing at Fabrica for one
students, including 176 hours of of the two brands.
theoretical lessons to prepare I have a number of projects in the pipeline. One is a research study on the
them for the world of work, and queer community in Brazil, a kind of documentary where my friends can tell
offered them a three-month their stories and show how beautiful, different and creative they are. Another
internship in Benetton Group’s one is a branded content platform for Benetton: a place to publish all our
communication and design projects, where people, artists and musicians can connect with the brand and
departments in 2020. The course share their stories.
was completed in September
2021.
116 SUPPLY CHAIN DIGITAL COMMUNICATION PEOPLE APPENDIX PEOPLE 117
The people
of the company
of the future
For Benetton Group, every program and action centers on people. This
is not just a slogan, but a clear guideline demonstrated by facts. In 2021,
the Company underwrote the new Company supplementary agreement,
considered one of the most innovative on a national level.
Benetton is the first company in the area to have implemented regulated remote working
options with a strong emphasis on training. This process was disruptive, because financial results
took a back seat to employees’ personal and professional development.

This is why training is at the center of the actions envisaged for next year, along with the renewal
of processes and company organisation. The company of the future must rely on the intangible
asset of knowledge and, consequently, its people.

benetton.com
83,4% 95,3% 95,3%
4,7%
4,7%
Permanent
Temporary
BENETTON GROUP: EMPLOYEE BREAKDOWN IN 2021
• by geographic area • by type of contract • by age • by qualification
2021 2021 + + + +
19% 16,6% 225 37 225 37
37%
11% 24% 11% 24% 1,30% 2% 1,30% 2%
3 514 3 514
13% 37%
49%
83,4% 13% 95,3% 55% 55% 53% 53%
83,4% 95,3% 98,66% 88%
98,66% 6 136 88% 6 136
16,6% 50% 4,7% 2 014 2 014
34% 23% 34% 23% 0,04% 10% 0,04% 10%

50%
33% 870 870
4,7%
Italy Permanent < 31 years < 31 years Manager Manager

Europe Temporary 31-50 years 31-50 years White collar White collar
Rest of the world >50 years >50 years Blue collar Blue collar
EMPLOYEES BY GEOGRAPHIC AREA GRI 405-1 Composition of governance bodies and breakdown of employees by gender, age, allocation to protected categories and
other diversity indexes
Age bracket Italy Europe Rest of the world Total
Managers
Men < 31 years - - - -
2021 607 1 554 207 2 326 806 8982021 6 398 31-50 years 8 1 3 12
19% > 50 years 17 3 3 23
2020 648 1 448 279 2 259 851 950 6 435
37% Total men 25 4 6 35
2019 687 1 622 264 2 701 942 1 155 7 371 Women < 31 years -- - - -
31-50 years 1 1 - 2
Italy Europe Rest of the world > 50 years - - - -
33% 13% 37% Total women 1 1 0- 2
49% 49% 13% Total 26 5 6 37
Men L
Women 19% 50% White Collar
Men < 31 years 47 67 265 379
31-50 years 232 97 459 788
50% > 50 years 202 27 26 255
Total men 481 191 750 1 422
33%
Women < 31 years 298 861 447 1 606
GRI 102-8 Employees by 31-50 years 936 1 284 408 2 628
2019 2020 2021 > 50 years 293 147 40 480
Italy
Men Women Total Men Women Total
Europe Men Women Total Total women 1 527 2 292 895 4 714
Type of contract Rest of the world Total 2 008 2 483 1 645 6 136
Permanent 1 770 4 229 5 999 1 682 4 009 5 691 1 544 3 983 5 527 Blue Collar
Temporary 123 1 249 1 372 96 648 744 76 795 871 Men < 31 years 4 6 - 10
Other - - - - - -- - - -- 31-50 years 29 5 30 64
Total 1 893 5 478 7 371 1 778 4 657 6 435 1 620 4 778 6 398 > 50 years 68 1 20 89
Total men 101 12 50 163
Employment type Women < 30 years 11 1188 18 - 19
Full Time 1 627 3 093 4 720 1 540 2 858 4 398 1 452 2 842 4 294 31-50 years 6 13 1 20
Part Time 266 2 385 2 651 238 1 799 2 037 168 1 936 2 104 > 50 years 19 2 2 23
Other - - - - - - - - - Total women 26 33 3 62
Total 1 893 5 478 7 371 1 778 4 657 6 435 1 620 4 778 6 398 Total 127 45 53 225
TOTAL 2 161 2 533 1 704 6 398
GRI 401-1 NEW HIRINGS AND TURNOVER IN 2021
years women years men years women years men

<30 30-50 >50 <30 30-50 >50 <30 30-50 >50 <30 30-50 >50
Italy 28 21 1 22 20 4 233 193 13 16 13 1
Europe 5 15 3 2 9 1 1 098 527 48 77 35 2
Rest 39 43 3 12 49 336 18 2 153 17

of the world
158 119 2 468 314
NEW HIRINGS NEW HIRINGS

277 3 059 2 782
+
BENETTON
EMPLOYEES
OTHER FUNCTIONS RETAIL
2 897
TURNOVER - TURNOVER
359 2 538
206 153 2 175 363
Italy 14 35 46 10 28 48 145 132 10 15 14 3
Europe 2 12 1 1 4 4 1 000 459 43 99 28 2
Rest 29 63 4 3 46 9 348 31 7 171 31

of the world
<30 30-50 >50 <30 30-50 >50 <30 30-50 >50 <30 30-50 >50
years women years men years women years men
benetton.com
INDUSTRIAL RELATIONS
Work changes
THE AGREEMENT
Another key element to ensure the growth
and success of Benetton Group’s human
resources is dialogue, through which it is
possible to explore innovative solutions
aimed at employee well-being. In 2021, a
very difficult year because of the health
restrictions, the national collective
ON INNOVATION
bargaining agreement (CCNL) of the is the need to achieve better Initiatives aimed at people’s
textile-clothing-fashion industry (SMI) work-life balance. Short Fridays wellbeing include those reserved
have therefore been introduced, for parents of school-age children,
was renewed. This was a key event and a and remote working criteria have such as the possibility of speaking
goal achieved after long negotiations with been established, recognising with teachers remotely during
AND DEVELOPMENT
employees’ right to stay offline office hours, flexible working
the trade unions. and extending part time work. hours, gift vouchers for new
babies and a coaching program to
Another almost unprecedented support reintegration for mothers
RE-ORGANISATION change in the national arena is returning from maternity leave, as
In step with the previous year, in 2021 further actions targeting the linking of the annual individual well as scholarships for employees’
re-organisation were implemented in numerous Company areas. The new contract balances work and Uiltec unions. The document welfare bonus to the acquisition children.
The outcomes of these actions were very positive, both in terms and family, establishes regulations - entitled the Agreement for of competencies through the
of productivity and rationalisation of processes and costs, with for the implementation of Innovation and Development - training hours provided by the The agreement has also been
a specific focus on the Sales, Product and Logistics areas. Very similar remote working by protecting covers over 1 200 employees and Colors Academy digital platform, edited, printed and distributed in a
actions were implemented in the points of sale in Italy and abroad. disconnection time and allows for aims to return Benetton Group abandoning traditional link with small volume to all employees. In
part-time work for up to 20% of to a position of leadership among economic and financial objectives. addition, in-depth plenary sessions
The Company extended its proven track record in recognising the value the workforce. This is Benetton Made in Italy fashion brands. The renewal of skills is identified were organised.
of collective bargaining as a privileged tool for determining contractual Group’s new course. In September as one of the main pillars of the
conditions and regulating relations between Company management and 2021, the Group signed the new The first chapter is dedicated to Company’s future, together with
trade unions, and confirms full compliance with all the national collective Company Supplementary changing work: the key word is generational turnover and new
labor agreements (SMI Textile, Trade, Executives, etc.), also with regard Agreement with Femca, Filctem flexibility, and the guiding thread jobs in business support services.
to the notice periods associated with important organisational changes.
In the absence of National Collective Bargaining Agreements at the
foreign subsidiaries, employment relations are managed in compliance
with national laws, with some exceptions benefiting the workers.
2 | Il lavoro che cambia Il lavoro che cambia | 3
Chapter 01 Chapter 02 Chapter 03 Chapter 04 Chapter 04

BENETTON GROUP THE THE MYSTERIES LIFE RESULT AND INDUSTRIAL
COMPANY COMPLEMENTARY
AGREEMENT
CHANGING OF THE FUTURE AND WORK KNOWLEDGE RELATIONS
WORK STYLES SHARING
AGREEMENT ENVIRONMENT
ON INNOVATION
AND DEVELOPMENT
2021-2023
BENETTON FOR YOU
Welfare according
to Benetton
Benetton for You is the People Care shopping vouchers. The residual
unspent credits at 30 November
traffic, leaving them more time
available to.
program launched in 2015 to promote the 2021 were allocated to the Banca
well-being of Benetton Group employees Ore Etica, an employee solidarity SCHOLARSHIPS
PONZANO
CHILDREN
programs. Supporting young people and
in Italy, regardless of seniority or type of their success means investing in
contract. BANCA ORE ETICA the future. Rewarding commitment
The program covers four areas: work-life Launched in 2018, the Banca
Ore Etica was again supported
and passion is an opportunity to
promote a culture of excellence,
balance, health, family and savings, with generously in 2021, with voluntary contributing to training the people
each area including several annual and donations of holiday days and who will become key in the future
SAKHI IN INDIA
permits by employees in favour of development of our country.
multi-year projects. colleagues in need. The new Company Supplementary Sakhi means “friend” in Hindi
The Company also participated Agreement includes a scholarship and is a program that Benetton
After the slowdown in welfare Scholarships were granted to in the collection by matching the to be awarded to the children of India launched in 2016 to
initiatives in 2020, in 2021 the the children of employees number of hours of each individual employees who obtain a score of foster the empowerment
Group introduced great news in who distinguished themselves in donation. Some colleagues could 100/100 on their high school final of a group of its female
the People Care area, thanks to their studies, and courses and therefore benefit from solidarity exam and who intend to attend employees from disadvantaged
the collaboration with trade union workshops on digital security were hours to meet special needs university the following year. classes with a low level of
representatives and the signing of provided to promote a positive related to their health or the The scholarships will be activated Founded in 2008, Ponzano education. The program
the new Company supplementary use of digital technology, but also health of their family members. for the children of employees who Children is a childcare center provides these women with
agreement. to prevent, recognise, respond and The new Company Supplementary will graduate from high school in that hosts both the children access to health screenings,
The new agreement contains new manage any situations of conflict. Agreement increased the range of the 2021/2022, 2022/2023 and of employees and the children weekly English language
and existing welfare initiatives to be In the health area, targeted beneficiaries in order to support 2023/2024 school years. of the residents of Ponzano classes and craft workshops.
implemented in the period 2021- initiatives were launched, including employees in a more effective and and other municipalities in the Through October 2021, the
2023, such as the strengthening campaigns for the promotion efficient way. BABY GIFT surrounding area. An educational participants produced a series
of the Banca Etica (Ethical Hour of physical exercise, medical The Baby Gift initiative was also service that hinges on building of products in the handicraft
Bank, an employee solidarity campaigns and nutritional SMART WORKING renewed. This is a gift voucher relationships and research, workshops using production
program) in the work-life balance education campaigns, while OR AGILE WORKING for the purchase of products the well-being of children and scraps, including bed linens,
area and Flexible Benefits in the anonymous psychological support After the acceleration experienced from the Benetton Kidswear line the community, following the tablecloths, pillowcases
savings area, as well as providing was provided and extended to in 2020, remote working was also to share in the celebration of a guidelines set by the nurseries and handbags, which were
for an expansion of territorial family members as well. A number used steadily in 2021, ensuring newborn’s arrival with employees and kindergartens of Reggio later sold at the Company’s
welfare and the organisation of of local People Care initiatives business continuity in a still who have just become parents Emilia. Ponzano Children is premises. The revenue was
workshops dedicated to the have been activated abroad in challenging and unpredictable or grandparents. The value of the located in a building designed distributed to the participants.
promotion of financial education response to the specific needs of environment. voucher was increased to Euro by the Spanish architect Alberto
for all employees, with particular individual countries. At the headquarters, more than 150 for parents and Euro 50 for Campo Baeza. Today, it includes
attention to the younger 1 000 people were given an grandparents. five sections for children of
employee generations. FLEXIBLE BENEFITS opportunity to work remotely, different ages: two for infant day
In the family sphere, the Baby Gift In 2021, employees covered by for a total of more than 57 000 WELCOME BACK MOM care, one for the nursery school
vouchers for new parents and the National Collective Labor remote working days. This also The initiative dedicated to new and two kindergartens, for a total
their newborns were confirmed, Agreement applied to the had a significant impact in terms mothers to accompany them
of about 100 children ranging
along with the Welcome Back Textile industry could access the of environmental sustainability. when they return to work, support
from 9 months to 6 years of age.
Mom project and the activities Welfare Credit plan, introduced in terms of environmental them in rebuilding their work-life
dedicated directly to the children by the Company’s supplementary sustainability. Overall commuting balance and help enhance the
of employees. The Nice to Meet agreement, which includes an distances were reduced by more skills acquired during motherhood
You initiative - dedicated to array of goods and services made than 2 600 000 km - 64 times the through group meetings
providing orientation in the world available through the Benetton for circumference of the Earth - which conducted by a professional life-
of work for recent graduates or You digital platform. helped keep 630 tons of C02 coach has been reconfirmed.
undergraduates - was confirmed, Over 76% of the bonus was used emissions from getting into the
giving them an opportunity to learn by employees, mainly for purchase atmosphere and saved employees
more about the world of work. vouchers, fuel vouchers and some 85 500 hours spent in
Interview with Silvia Ravagnin

HR Business Partner
How long have you been with Benetton Group and what is What are the main characteristics of the people who work
your role in the Company? at Benetton Group?
I started in 2005 in Sales and in 2013 I moved to HR, and currently I am They are passionate, they believe in the Company values and very often
HR Business Partner. they identify with the brands. Many of them say their blood is green.
You are a veteran in the Benetton Group. What changes have What is the most frequent request you receive from
you seen since you joined the Company? employees?
Benetton is a fantastic company, full of history and always at the Especially after this very special period, people ask to be heard, to
forefront in terms of style and innovation. It is undoubtedly true that exchange opinions, points of view or simply ask for advice on how to
change has been in the air recently. From the business model to brand deal with a new situation.
repositioning, from the strong drive to digitalisation to the rationalisation
of some processes, without forgetting sustainability. What is the project you have worked on that you are most
GRI 401-3 Return to work and retention rates of employees who took parental leave 2020 2021
proud of?
What do you like most about working at Benetton Group? There is no single HR project, but it makes me so happy when I see
Rest Rest The Company always manages to surprise me, every day is different. You young talents embark on a path of professional growth at Benetton or
Italy Europe of the world Total Italy Europe of the world Total
Employees entitled to:
have a chance to work on exciting, innovative projects alongside people when I understand that a job rotation proved particularly effective on
Maternity leave 46 97 37 180 54 105 36 195
with great skills and competencies. The Company has a heritage and both sides, for the Company and for our people.
Paternity leave 9 2 9 20 10 3 8 21
promotes important values.
Total 55 99 46 200 64 108 44 216
You’ve been working in Human Resources at Benetton Group
Employees who took parental leave: What exactly is the role of an HR Business Partner? for a number of years now, can you share the characteristics
Maternity leave 46 97 37 180 54 105 36 195 An HR Business Partner collaborates with the various Company of a typical Benetton employee? Who is s/he?
Paternity leave 9 2 9 20 10 3 8 21 functions, sharing business objectives and focusing on the achievement Actually, there are no typical characteristics, but a few must-haves, like
Total 55 99 46 200 64 108 44 216 of quantitative (labor costs, organisational efficiency and productivity, good interpersonal and analytical skills, knowledge of languages and a
Employees returned after parental leave: staffing levels, etc.) and qualitative (employee and team skills and desire to continue learning. Transparency and teamwork complete the
Maternity leave 50 59 13 122 43 78 18 139 performance) goals for the HR function. The function is also responsible profile.
Paternity leave 9 2 8 19 10 2 9 21 for aligning HR policies with business strategies and requirements,
Total 59 61 21 141 53 80 27 160 translating everything into concrete, effective and specifically designed What are your projects and dreams for the future?
Maternity leave 109% 61% 35% 68% 80% 74% 50% 71% actions that facilitate and contribute to achieving the desired business We are working to ensure that the Company will soon regain the spirit,
Paternity leave 100% 100% 89% 95% 100% 67% 113% 100% results. boldness, determination and positioning in the market that have always
Total 107% 62% 46% 70.5% 83% 74% 61% 74% distinguished it. I hope I can contribute to this change in favor of all that
Retention rate – Employees who returned to work after parental leave ended and who were still working 12 months after their return to work What goals did you set for yourself as a Benetton Group HR is new and digital and that concerns the new generations, enhancing all
Maternity leave 55 46 14 115 41 67 12 120 Business Partner? the potential inherent in Benetton Group’s heritage.
Paternity leave 17 1 5 23 9 1 6 16 First of all, learning all about every aspect of the Company and building
Total 72 47 19 138 50 68 18 136 a relationship of trust with the people. I believe that being present,
Maternity leave 79% 58% 47% 64% 82% 114% 92% 98% listening and a good dose of empathy are very important for an HR
Paternity leave 100% 33% 56% 79% 100% 50% 75% 84% Business Partner. In addition, obviously, to being a point of reference in
Total retention rate 83% 57% 56% 66% 85% 111% 86% 96% terms of problem solving.
Some 2020 figures were adjusted as a result of better data collection criteria.
ZERO INJURY OBJECTIVE DIGITAL TRANSFORMATION
Safety in the workplace Thinking digital

during the pandemic before acting digital
It is essential that workers, at every level, The theme of digital transformation is strategic for generational
2022
is very important in order to measures were adopted, as
identify the prevention measures were other measures including
enjoy suitable and safe workplaces. This to implement. In 2021, the continuous monitoring of change and integration between old and new skills. Before In 2022, Benetton Group
is why Benetton Group has always been Prevention and Protection Service compliance with shared protocols adopting new tools, Benetton Group is committed to developing will migrate to a platform that
updated the specific procedures and periodic sanitisation of integrates work chat, video
committed to implementing improvement related to the Covid-19 health work areas. Raising employees’
a digital mindset, a way of thinking and implementing digital conferencing, content sharing
actions and prevention measures to crisis, aligning them with the awareness on proper conduct to technology that will really open up new horizons for further and app integration.
manage aspects relating to the health and enforced restrictions and
implementing the organisational
contain and manage the spread of
the virus was fundamental, as were
growth.
safety of workers. changes needed to continue timely measures implemented by
operations. To prevent the spread Company management. BE DIGITAL COLORS ACADEMY
The Prevention and Protection of the virus in workplaces and The “Be Digital - Understanding the Digital World” program features The activities of the Colors Academy, the Digital Learning Platform
training and upgrade courses.
Service constantly updates its risk common areas, technical online courses comprising virtual classes and webinars that are accessible launched in 2020 to innovate training methods, were continued: always
Training provided in e-learning or
assessment and the corresponding and organisational preventive for free to all employees. The main objective is updating the soft skills accessible, engaging and constantly updated. Colors Academy is the
on-the-job mode was coordinated
improvement plans and works in by the Prevention and Protection that have become so important today, namely the remote management reference point for the Company’s training offer, a tool containing a
synergy with outside companies Service and included integrated of working relationships, the use of digital tools for learning, meeting constantly updated training syllabus.
engaged in the setting up, servicing and customised courses based management, etc., and the functional skills related to the digital tools
and maintenance of activities on the role covered, previous used on a daily basis for business purposes (video calls, e-mail,
designed to manage interference training and updating requirements, multimedia content in presentations, etc.).
risks. knowledge and analysis. Every
The culture of prevention is option includes an analysis of INFORM IMMEDIATELY THE SUPERVISORS
AGGREGATION IN THE COMMON AREAS In 2021, the following courses were provided:
IF SYMPTOMS OCCUR AFTER ENTERING
IS FORBIDDEN
disseminated at all levels with basic accidents and near misses, which THE PREMISES
› STARTUP MENTALITY, webinars, podcasts and micro-learning

on flexibility, speed and agile working (8 sessions, 182 participants)
GRI 403-9 Work-related injuries 2020 2021
› DIGITAL WORKPLACE, virtual classes dedicated to the use
Rest Rest
m.u. Italy Europe of the world Total Italy Europe of the world Total of business tools (4 sessions, 46 participants)
Employees
No. of hours worked h. 2 203 610 2 127 590 3 332 158 7 663 358 2 938 207 3 318 151 2 550 163 8 806 521 › DIGITAL TALKS 2021, webinar on digital topics (7 sessions
459 participants)
2022
No. of recordable injuries no. 18 49 48 115 8 43 4 55
of which while traveling no. 12 12 3 27 - 6 - 6
of which with severe consequences no. 2 - - 2 - - 1 1 In 2022, the digitisation process will involve the entire corporate The goal for 2022 is to
Rate of recordable injuries at work - 8.17 23.03 14.41 15.01 2.72 12.96 1.57 6.25 population at the headquarters, Retail and Country, marking a substantial transform the Colors Academy
Rate of injuries at work with severe change in the way we collaborate. Explore New Colors - Digital Mindset into an evolving information
- 0.91 - - 0.26 - - 0.39 0.11
consequences is a dedicated training plan that will facilitate the introduction of new IT platform, rich in engaging,
External staff tools that will improve collaboration between individuals, information
No. of hours worked h. 114 957 - 85 300 200 257 168 410 3 973 633 188 805 571
useful digital content that
sharing and cybersecurity. can be accessed anywhere by
No. of recordable injuries no. 5 - - 5 2 - 28 30
of which while traveling no. 1 - - 1 - - 3 3
everyone in the Company.
of which with severe consequences no. - - - - - - - -
Rate of recordable injuries at work - 43.49 - - 24.97 11.88 - 44.22 37.24
Rate of injuries at work with severe
2022
- - - - - - - - -
consequences
Based on Benetton’s internal policies, the injuries reported (recordable injuries) are those which resulted in the employee being absent from work Cybersecurity takes
for more than 24 hours. Mainly, injuries are related to commuting to and from the workplace with transportation managed by the organisation, internal “front seat” in 2022. The
transfers and the handling of goods. Security Journey on digital
security will involve all Italian
The attention paid to safety in as information/training have ensured that no-one tested employees (HQ and Retail)
the workplace, the constructive provided to all employees, agile positive for Covid-19 in the with 12 monthly training
contribution of all parties, or remote working options, workplace in 2021. sessions.
the adoption of measures distancing, the use of face
and correct behaviors - such masks and hand sanitiser -
EMPLOYER BRANDING PEOPLE DEVELOPMENT
Attracting young talents Sparking people’s

curiosity
In recent years the world of work has experienced a paradigm versions. More than 30 000
people visited the Life and
People are an intangible asset of the Company, bearing
shift. In the past, companies selected the most talented young knowledge and driving change. This is why Benetton Group
2022
Work sections of our LinkedIn
people: today talents choose the companies they intend to page. Also in 2021, recruiting targets a generational change that is not purely based on
processes were almost entirely
work with. Benetton Group is committed to becoming top- completed remotely, through seniority, but a change in the mindset, generating curiosity, an In 2022, Benetton
Group plans to give
of-mind among talented young people. For this reason, it has online interviews. A restyling of the ability to learn and change, curiosity and enthusiasm at all levels continuity to the BYG
strengthened its collaboration with institutions, universities, Work with Us page is underway,
to include updates in terms of
and across all ages - also thanks to continuous training. In 2021, program, envisaging a
second edition that will
foundations and schools, experimenting with new ways of content and language and align training was also subject to progressive digitisation, making it also involve European
engaging and sharing Company values with candidates and the more closely with young people’s increasingly hybrid or entirely digital. subsidiaries.
demands and ambitions.
job market.
HUMAN CAPITAL performance, with a focus on coaching, dedicated training
INSTITUTIONS AND in Italy; Recruiting Day, a company DEVELOPMENT skills across the professional (managerial, coaching...) and
Francesca Gomiero
UNIVERSITIES presentation event dedicated In 2021, Benetton Group categories present. The periodic meetings with People
2021 marked continuity in the to undergraduates and recent accelerated organisational process included a moment of Leaders and Human Resources.
partnerships established by graduates during which Benetton transformation. The People comparison and sharing of the
Benetton Group with institutions Group presented itself and Development function supported aggregate vision of the teams RETAIL GROWTH PATHS -
and universities, such as the explained its focus on sustainability; this key moment by working on: between the function manager MY STORE AND MY FLOOR
University of Padua, the Milan and Forum, an event designed to › the consolidation of the and the front line, followed A training and development path
Fashion Institute and the Istituto create direct contact between succession planning process by a moment of one-to-one dedicated to people growing
Marangoni. companies and representatives of in line with the organisational feedback between the People in the roles of Store Manager
the main Italian universities. changes underway and with a Leader and the individual person and Store Department Manager,
CAREER TOUR RADAR focus on key positions; (HQ and Retail); to prepare them for their new
ACADEMY › mapping of key people and › mapping of key positions and responsibilities and support them
In March 2021, Benetton Group talents and support in their key people through objective in acquiring greater awareness of
took part in a stage of the Career professional growth; benchmarks shared with line themselves and their potential.
Tour organised by the Radar › the introduction of a program managers, in order to ensure People are identified downstream
Academy School of Management, dedicated to young people with control of strategic positions of the performance management
dedicated to students of the potential; and retain key people to achieve process and validated by the Retail
Masters Courses in Digital & › the consolidation of the results; Growing Up Committee. The path
Social Media Recruiting but also TECNICAMENTE managerial training plan dedicated › structured succession planning, includes access to a development
open to young graduates from all TecnicaMente brings together to People Leaders steering created as a map of the “risk center to help each program
over Italy. During the Career Tour, companies and high school behaviors towards excellence. exposure” to vacancies. The participant gain awareness of their
which took place online in webinar students through the presentation, Delineated career paths own personal characteristics so
mode, Benetton Group presented by the students, of self-made PEOPLE LEADERS (Succession Folders) favored as to develop personalised career
the company to approximately 450 projects illustrated in the form The People Development function the growth of internal resources plans. The plans are supported
participants, focusing on growth of a physical model or through involved People Leaders in its occupying key or critical by a training program divided
and career paths. presentation slides. The project processes, as they are key players positions and guaranteed into eight modules, with online
- carried out in collaboration with in guaranteeing the achievement of business continuity. and offline classes targeting the
BORSA DEL PLACEMENT Adecco - has allowed Benetton business objectives, encouraging development of the key skills
Borsa del Placement was Group to meet the students of generational change and personal Generally speaking, growth plans typical of the role and offering a
developed to stimulate two technical institutes in the development. The processes were created starting from the simple and easy-to-use toolbox
collaboration between higher province of Treviso, the Istituto implemented were: expectations of the role and (Microstrategy, Operations,
education institutions and Superiore Statale Giorgi-Fermi › mapping of individual characterised by moments of People Management, Sales).
companies, with a view to creating and the Scuola di Formazione
a bridge between academics Professionale Turazza.
and the world of work. In 2021,
Benetton Group participated in DIGITAL RECRUITING
three events organised by the In 2021, the Benetton Group
Fondazione Emblema: Virtual Fair, website’s Careers page received
an online career day for the more than 135 000 visits to its
targeted recruitment of candidates Italian and English-language
2022 The goal for 2022

is to train the entire DOS
and FOS sales network in
Italy and a series of pilot
stores abroad on how to
implement the new Selling
Ceremony.
UNITED PROGRAM PEOPLE AREA ONGOING TRAINING hours of training. initiatives will be implemented,
BYG_Benetton for Young
BENETTON
FOR YOUNG
GENERATIONS
United Program is a management › People management a colori is Training has undergone a profound In addition, a series of short including logo uniforms, music in
Generations is the program training program dedicated to the training course dedicated to change, both in terms of access video pills was developed with break areas and expanded snack
dedicated to a group of about 270 People Leaders, employees who have assumed modalities and employee the collaboration of in-house and beverage offerings.
young talents under 35. targeting the development of the responsibility for a team for less expectations. Physical classes specialists. MY FINANCE
The program is intended skills necessary for the future while than a year. The course includes are increasingly alternating with MINDSET_learning pills provides
to increase the visibility of ensuring the excellence of know- virtual classes and group coaching online sessions (virtual classes, a simple and concise overview of
the contribution of younger how and quality of performance. It meetings for a total of 13.5 webinars), and employees now the elements useful to understand
generations, while increasing was delivered both in-person and hours. 19 people were involved. enjoy easy access to training the Company from a financial
their skill set and orienting digitally (webinars, virtual classes), › Grazie del feedback aims contents. The Colors Academy perspective.
their professional path for a total of more than 800 to strengthen the culture of digital platform contains content
towards building the future of hours. In 2021, the main topics dialogue within the team, with that is always accessible, including OFFICE PRIMAVERA
SPRING
our Company. The 9-month were: an emphasis on continuous videos, e-learning courses, training Office-Excel training was a
program includes at least feedback. The webinars and materials and insights for further substantial part of the 2021
140 hours of training and is ECONOMICS AREA feedback coaching addressed all analysis. training offering. After an
based on three pillars: › The MY FINANCE MINDSET phases of feedback, from how assessment of starting levels, 17
course, divided into hybrid to prepare to how to manage Below are some examples: group courses were offered for
› #Explore: learn about modules (virtual classes + and close this key moment. 167 › BE UP! Competencies and Virtual each level (basic, intermediate
yourself, identify the skills microlearning), focused on people were involved for a total Wellbeing classroom to reflect and advanced) with the aim of
you need to develop the fundamental knowledge of about two hours. on the new competencies and making people competent and TRAINING FOR STORES
and explore possible needed to predict, interpret › Two tracks dedicated to managing needs identified in the workplace: autonomous. Office training Training initiatives for store
professional scenarios. and manage the economic and people and collaborative team how do we approach our daily courses involved a total of 140 personnel are fundamental, as
financial effects of the decisions building were delivered for activities? How do we take care colleagues for 2 034 hours of they represent the point of
› #Experience: build made, while strengthening the UTM & Planning functions and of our wellbeing at work? training. contact between the Company
a professional path ESTATE
SUMMER
systemic vision required from Logistics shift leaders. 37 people › RE&UP Skilling: the evolution and the end customer.
through field experience today’s managers. A dedicated were involved for a total of 33 of our skills. ENGLISH
(warehouse, e-commerce, course was provided for District hours. › Wellbeing in front of the screen: Language training also NEW SELLING CEREMONY
point of sale), on-the- Managers and Store Managers. taking care of ourselves in the characterised 2021, with individual UCB
job know-how and a Four courses were provided, INDIVIDUAL COACHING workplace. and collective Core English In 2021, the new UCB Selling
privileged relationship with for a total of 16.5 hours and 61 In parallel with the training › Wellbeing practices when dealing courses involving 23 employees Ceremony was developed, based
management. employees. initiatives, individual coaching with hyper-connection. for 282 hours of training. on COLOR as the founding
› TAKE A BREAK WITH… Elmar courses were developed for 103 people were involved. element of the new consumer
› #Excellence: expand Vareschi: an inspirational speech employees holding key positions UNITED COLORS OF shopping experience. The main
managerial competencies to analyse the successful and increased responsibilities. A TECHNICAL-SPECIALIST LOGISTICS (ENGAGEMENT) novelty of the new Selling
through an exclusive training experience of a young company total of 24 hours of coaching were TRAINING The United Colors of Logistics Ceremony is the introduction
program in partnership with and understand why numbers provided. Technical-specialist training engagement project was launched of the in-store armochrome
CUOA Business School are always a good guide for responds to the needs of the in 2021 with the aim of making experience. WINTER
INVERNO
and a training program for making business decisions. 55 All contents were made available professional present in the Benetton’s logistics spaces more Training for a pilot of nine DOS
monitoring psycho-physical employees participated in the on the Colors Academy platform, Company. The aim is to augment attractive, creating engagement and FOS stores started in
performance in partnership webinar. with a view to creating a real Digital and align the skills typical of any and a sense of belonging within October 2021 and was delivered
with Biotekna. In this latter Library on managerial issues. function to emerging needs and the Company and boosting through in-person sessions, in-
program, under 35 talents EXECUTION AREA seize the opportunity to acquire employee commitment and store coaching, digital courses and
are given the opportunity › TAKE A BREAK WITH... H-Farm and improve key professional skills retention. The initiatives covered virtual meetings, for a total of 106
to meet and exchange ideas College_AGILE APPROACH: an in today’s business context. three macro-areas: UTILITIES, people involved and 927 hours of
with management. inspirational talk that introduces Specifically, a course dedicated RESTYLING and PEOPLE CARE. training delivered.
the Agile methodology in project to Men’s Outerwear Pattern In 2021, the spaces were
management using case studies. Making and an in-depth analysis completely redesigned, with
50 employees participated in the of the Q-lik tool were provided. the creation of dedicated break
webinar. 38 people were involved for 590 and office areas; in 2022, other AUTUMN
AUTUNNO
REWARD
The remuneration
The colorLIFE application will
be at the center of a development
that will affect both the
policy in 2021
headquarters and international
operations. The goal is to
make it a shared and universal
platform, a reference point for
the corporate population.
OMNICHANNEL
The training plan is a key step
DOS stores in Spain and Portugal.
The Training department organised
appointments and accompanied by
a schedule of contents published
GREEN B - SUSTAINABILITY
In 2021, the GREEN B project
The complexity of 2021 significantly impacted the Group’s of the most effective levers for
driving people’s engagement in
for the implementation of the a Train the Trainer session targeted on the Workplace platform. 148 was launched, containing all the reward initiatives, requiring a very focused and flexible approach the results they contribute to
omnichannel strategy across the to country trainers to support people participated in the training Company’s sustainable projects. to manage, motivate and retain existing resources. The labor achieving. In 2021, incentive plans
sales network. Starting in April them in the delivery of training to for a total of 1 541 hours. Luce is a cartoon avatar that were launched and expanded
2021, the new training plan was their stores. speaks in a cheerful and engaging market, slowed in 2020 due to the pandemic, accelerated briskly to reinforce the most effective
launched for all existing stores BENETTON TRAINING way about all the GREEN B in 2021, re-igniting turnover. This called for the implementation behaviors and best practices of
(DOS and FOS, UCB and SISLEY) JOURNEY - PRODUCT projects, focusing, specifically, of “Total Reward” actions aimed at salary growth and sales roles operating in Italy and
2022
and all new DOS UCB stores to TRAINING on sustainability. Each video abroad across all sales channels,
be included in the omnichannel A project that aims to transfer is presented with supporting professional development, with a focus on work-life balance. with a view to continuous
perimeter. In 2022, the goal is to
complete the roll-out of the
content by triggering consumer’s training material and is accessible Actions on the fixed and variable salary components regarded improvement.
The new training module, emotions, inviting them to put from both the Colors Academy In particular, the plan dedicated
entirely digital, focused on four omnichannel strategy for themselves to the test and interact e-learning platform for HQ mainly young employees and strategic resources contributing to store personnel reconfirmed
services and includes technical the UCB and Sisley FOS actively with the collection. personnel and the colorLIFE app to building the Company’s future. Similarly, incentive plans a structure that directs behavior
training (service function and retail network in Italy. The goal is to increase the sense dedicated to the store network. towards both profitability and
management) and behavioral of belonging to the brand and
were relaunched to encourage management alignment with the commercial objectives. In the
training dedicated to customer stimulate customer involvement SUSTAINABLE STORE Group’s economic and financial sustainability. second part of the year, the
relationship management. SISLEY NEW CUSTOMER through an emotional storytelling IN FLORENCE plan was revised in Italy to
189 stores of both channels and INTERACTION revolving around the product. In March, training dedicated to integrate an additional bonus
brands participated in the training In 2021, a training course Alternative look proposals, the new, highly sustainable store MANAGEMENT BY behavior towards the effective relating to a specific objective
for a total of 594 people and dedicated to Sisley DOS stores sections dedicated to the opened in Florence was provided OBJECTIVES achievement of business results. linked to omnichannel, in line
1 026 hours of training provided. was designed and delivered enhancement of body shape, to all store personnel (10 people In 2021, the short-term (MBO, with the Company strategy that
addressing the new behaviors to exercises and examples related for 20 hours of training). The Management by Objectives) A new three-year 2021-2023 aims to strengthen and extend
In September 2021, an in-person be adopted in a sales transaction to the different selling techniques video documenting the fitting out and long-term (LTI, Long Term incentive plan (LTIP - Long omnichannel distribution to all
Train the Trainer session was also with consumers, with a view to associated with the specific items of the shop was then shared with Incentive) management incentive Term Incentive Plan) was also stores.
organised for all District Managers the reopening of stores after the of the collection. Colors Academy the entire Company. plans were launched, including the introduced, addressed to some The plans relating to the
involved in the project, which restrictions caused by the health was the platform used in the first assignment of financial bonuses “key” managerial positions Franchising (FOS) and Wholesale
focused on the management of crisis. The aim was to teach store part of the year; in September COLORLIFE – APP to managers who reach specific operating both in Italy and abroad. (IOS) channels were also
the new omnichannel model in managers and sales assistants the activity was transferred to In 2021, a new, totally responsive corporate and individual targets. The objective is to focus Top reconfirmed, and a new incentive
stores. about ways to trigger consumers’ colorLIFE. mobile training tool was Today, the plan is operative in Management on the medium-long plan dedicated to the e-commerce
emotions. implemented: colorLIFE is an app 15 countries and involves over term business KPIs envisaged in channel was introduced.
In June 2021, the project was also The training was delivered through dedicated to the training of the 120 managers, 30% of whom the 2021-2023 Business Plan in
extended abroad, starting with the various interactive virtual retail network (FOS and DOS), are abroad. The structure and order to ensure the sustainability
enabling store personnel to access mechanism of the plan include of the Group’s economic and
GRI 404-1 Average number of hours of training provided by employee broken down by gender dedicated training content through objectives linked to economic and financial performance.
Hours of training 2019 2020 2021 their personal user accounts. The financial performance at the Group
Men Women Men Women Men Women categories included are: Product or Country/Region/Brand level, SALES INCENTIVE PLAN
Italy and Collections, Special Projects, as well as in terms of individual Incentive plans for sales and
Total hours of training delivered 17 774 5 783 25 609 Sustainability and Omnichannel performance, in order to orient store personnel represent one
By employee 8 3 11 strategy.
of which to: 8 8 2 3 7 13
Europe
Total hours of training delivered 10 475 8 665 3 211
In 2021, the ratio of base salary GRI 405-2 Ratio of basic salary and remuneration for women and men - Italy
By employee 4 3 1
and remuneration between men 2019 2020 2021 2019 2020 2021
and women for the manager Offices Salary ratio Remuneration ratio
of which to: 3 4 2 3 1 1
category was not reported Managers* 79% 82% - 76% 81% -
Rest of the world because the number of women in
Total hours of training delivered 11 288 12 603 5 455 Middle managers 95% 94% 98% 92% 90% 96%
the sample was not representative.
By employee 5 5 2 White collars 89% 89% 92% 89% 89% 92%
In Italy, the increase in the number In stores, the number of middle
Blue collars 98% 99% 98% 97% 99% 98%
of which to: 6 5 6 4 2 2
of training hours in 2021 was managers is rather low, and
Benetton Group therefore it can vary significantly Stores Salary ratio Remuneration ratio
attributable to the prevalence of Middle managers 87% 117% 117% 94% 120% 117%
Total hours of training delivered 39 537 27 050 34 275 digital classes, thanks also to the due to fluctuations in turnover.
By employee 5 3 5 White collars 87% 86% 87% 85% 85% 86%
access to training content provided
of which to: 6 5 4 3 4 5 .(*) The Managers category refers only to senior managers
by the Colors Academy.
Appendix
benetton.com
Methodological notes
Benetton Group’s Integrated Report illustrates how value is created over time through the connections injuries/hours worked x the Report were determined in 2017 and 2018, available at the
between financial and non-financial factors and the business’s primary sustainability performance indicators. 1 000 000 the following way: time of reporting.
› R ate of work-related injuries For the calculation of market-
The principles and content of the “International <IR> Framework”, issued in December 2013 by the with serious consequences: SCOPE 1 DIRECT EMISSIONS: based emissions, the residual
International Integrated Reporting Council (IIRC), were taken into account for the drafting of the Integrated number of work-related injuries the emissions related to the total mixes reported in the “European
Report. The report was also prepared in accordance with the “GRI Sustainability Reporting Standards” defined with serious consequences consumption of natural gas and Residual Mixes” document,
in 2016 by the Global Reporting Initiative (GRI), adopting the Core option. (excluding deaths)/hours worked diesel oil for the heating of the published by ABI and available for
x 1 000 000 head offices and global direct the years 2019-2020, were used.
In line with the GRI standard indications, Benetton Group has mapped all of its stakeholders and conducted Injuries with serious consequences stores and gasoline and diesel oil The emissions linked to district
a rigorous materiality analysis to identify the aspects that have a significant impact on its ability to create value include injuries where the worker for the company vehicles were heating were calculated using
over time. The issues identified were also used as a key to guide the Group’s sustainability strategy (see the fails to recover, does not recover, determined using the emission the emission factors reported
chapter “Materiality matrix and relevant themes”, page 21-23). or it is not realistically expected factor reported in the table of in the Defra tables available for
that the worker recovers fully to national standard parameters the 2019-2020-2021 three-year
her/his pre-injury health condition published by the Italian Ministry period.
REPORTING PERIMETER its industrial complex is located in to 2021 are the best possible within six months. for the Environment for 2019, The Scope 2 Location-based and
AND SUSTAINABILITY via della Cartiera 1, in Castrette di estimate with the information 2020 and 2021. Since 2019, the Market-based emissions for 2019
CONTEXT Villorba (Treviso). available at the time of the drafting Since 2021, injuries resulting calculation of Scope 1 emissions have been adjusted compared to
This is the sixth edition of of this Report. from commuting include also also includes data regarding the data presented in the previous
Benetton Group’s Integrated The reporting does not include commuting directly managed by refrigerant gas leaks from air editions of the integrated report
Report. It contains a description energy consumption figures of RETURN TO WORK AND the organisation, while 2020 data conditioning and cooling systems as a result of an improved process
of initiatives and activities carried Fabrica, the kindergarten and the RETENTION RATES AFTER did not include any distinction. installed at the Italian campus and of collection and calculation of
out during calendar year 2021 as winery as they are not considered PARENTAL LEAVE in the Italian stores. the data related to electricity
well as performance trends during headquarters or stores. The return rate after parental leave The rates for the 2020-2021 Fluorinated gas emissions were consumption in direct stores and
the three years from 2019 to is calculated based on the number period have been calculated for calculated using the emission head offices.
2021, if available. PRINCIPLES FOR of workers who returned after permanent employees only and factors shown in the 2019, 2020
Performance indicators are ENSURING REPORT leave compared to the overall exclude interns and other staff on and 2021 Defra tables. SCOPE 3 INDIRECT
gathered and reported on an QUALITY number of workers who took temporary contracts. EMISSIONS: for the calculation
annual basis. The information reported was leave in the period. A rate greater Reporting also considers work- SCOPE 2 INDIRECT of CO2 emissions generated
The information reported refers gathered with the aim of providing than 100% indicates more returns for-hire contracts. EMISSIONS: indirect emissions by transportation for logistics
to Benetton Group S.r.l. and its a balanced and clear picture than leaves taken and depends on relate to electricity use and district purposes, a methodology
subsidiaries in Italy and abroad with of the Company’s actions and the leave periods taken at the end Total hours worked exclude hours heating. The emissions connected developed by TK Blue, an
the only exclusion of Benetton characteristics. The process of of the previous year and continued lost due to recordable injuries in with the consumption of electricity international non-financial rating
Pars P.J.S.C. (Iran), whose reporting the information and in the period. accordance with GRI 403-9, hours are calculated according to the agency specialised in transport,
operations are very limited. The quantitative data was improved The retention rate after parental lost due to injuries incurred during location-based and market-based was used.
reporting perimeter coincides with through a software tool and leave is calculated as the number commuting not organised by the approach. For the calculation of
the above, except for indicators structured so as to ensure data of workers employed 12 months organisation, hours of illness and the location-based emissions the
302-1, 305-1 and 305-2, that do comparability over time, where after returning from maternity/ other staff absence. emission factors reported in the
not include energy consumption possible, in order to provide an paternity leave compared to the tables published by Terna were
for headquarters based in France, accurate interpretation of the number of employees who took GREENHOUSE GAS used regarding the international
Switzerland and the UK, for which information and a complete view parental leave during previous EMISSIONS comparisons available for 2019
consumption figures are not to all stakeholders interested in years and returned to work. Greenhouse gas emissions were (the most recent version) based
available. For Germany, details trends in Benetton’s performance. calculated using the principles on Enerdata statistics, used for
are available for the 2020-2021 INJURY RATES indicated in the ISO 14064-1 the calculation of the indirect
period. CALCULATION METHODS Details of the methods of international standard. In particular, emissions in 2021. Conversely, the
Details of the methods used calculation used for injury rates are the only gas considered was factors used to calculate indirect
Benetton Group S.r.l. has its to calculate certain indicators provided below: carbon dioxide (CO2). The emissions regarding 2019-2020
headquarters in via Villa Minelli, in reported in this document are › Rate of recordable occupational emission factors used to calculate energy consumption derive from
Ponzano Veneto (Treviso), while provided below. The data referred injuries: number of recordable the CO2 emissions disclosed in previous Terna tables referred to
Annexes GRI Content Index
NEW HIRINGS TURNOVER GRI Disclosure Page number Omission

Standard
2020 2021 2020 2021 GRI 102: GENERAL DISCLOSURES 2016
Stores Offices Total Stores Offices Total Stores Offices Total Stores Offices Total Organisational profile
N. % N. % N. % N. % N. % N. % N. % N. % N. % N. % N. % N. % 102-1 Name of the organisation 138
102-2 Primary brands, products, and/or services 33-44
Italy 102-3 Location of the organisation’s headquarters 138
Men 24 31% 24 4% 48 7% 30 39% 46 9% 76 13% 36 46% 51 9% 87 13% 32 42% 86 16% 118 19% 102-4 Countries in which the organisation operates 32
<30 17 142% 16 52% 33 77% 16 133% 22 56% 38 75% 21 175% 2 6% 23 53% 15 125% 10 26% 25 49% 102-5 Nature of ownership and legal form 14-15; 32; 138
31- 50 7 13% 7 3% 14 5% 13 23% 20 9% 33 12% 14 25% 15 6% 29 10% 14 25% 28 13% 42 16% 102-6 Markets served 35; 43: 47; 86
>50 - - 1 - 1 - 1 11% 4 1% 5 2% 1 9% 34 12% 35 12% 3 33% 48 17% 51 18% 102-7 Scale of the organisation 20; 47; 118-119
102-8 Information on employees and other workers 118-119
Women 225 35% 30 4% 255 18% 439 54% 50 7% 489 31% 358 55% 71 9% 429 30% 287 36% 95 13% 382 25% 102-9 Description of the supply chain (number of suppliers, volumes and sourcing 72-77
<30 120 82% 24 30% 144 63% 233 104% 28 38% 261 87% 205 139% 13 16% 218 96% 145 64% 14 19% 159 53% markets)
31- 50 97 23% 3 1% 100 11% 193 39% 21 5% 214 23% 141 33% 25 5% 166 18% 132 26% 35 8% 167 18% 102-10 Significant changes during the reporting period regarding the organisation’s 13
>50 8 11% 3 1% 11 3% 13 16% 1 - 14 4% 12 17% 33 13% 45 14% 10 12% 46 20% 56 18% size, structure, ownership, and its supply chain
102-11 Explanation of how the precautionary approach or principle is addressed The Company
by the organisation adopts a prudential
Europe
approach in managing
Men 121 59% 12 16% 133 48% 114 81% 12 18% 126 61% 149 72% 7 10% 156 56% 129 91% 9 14% 138 67%
environmental, social
<30 86 85% - - 86 78% 77 118% 2 25% 79 108% 103 102% 1 11% 104 95% 99 152% 1 2% 100 137% and governance
31- 50 34 38% 8 17% 42 31% 35 56% 9 22% 44 43% 46 51% 2 4% 48 35% 28 45% 4 6% 32 31% risks as illustrated on
>50 1 7% 4 22% 5 15% 2 14% 1 6% 3 10% - - 4 22% 4 12% 2 14% 4 29% 6 19% pages 30-31
102-12 External initiatives 20-21; 25-29: 70;
Women 1 317 64% 17 8% 1 334 59% 1 673 78% 23 13% 1 696 73% 1 537 75% 9 4% 1 546 68% 1 502 70% 15 8% 1 517 65% 73 -81
<30 874 105% 2 7% 876 102% 1 098 129% 5 19% 1 103 125% 1 049 126% 4 15% 1 053 122% 1 000 117% 2 7% 1 002 114% 102-13 Memberships of national and/or international advocacy organisations 122-123
31- 50 419 38% 13 8% 432 34% 527 45% 15 11% 542 42% 457 41% 4 3% 461 36% 459 39% 12 9% 471 36% Strategy
>50 24 22% 2 10% 26 20% 48 38% 3 14% 51 34% 31 29% 1 5% 32 25% 43 34% 1 5% 44 30% 102-14 Statement from the most senior decision-maker of the organisation about 5
the relevance of sustainability to the organisation and the organisation’s
Rest of the world strategy for addressing sustainability
Men 166 39% 50 12% 216 25% 170 46% 61 14% 231 29% 304 71% 59 14% 363 43% 202 54% 58 13% 260 32% Ethics and integrity
<30 115 42% 25 66% 140 45% 153 67% 12 34% 165 62% 225 83% 7 18% 232 75% 171 74% 3 9% 174 66% 102- 16 Mission, values, codes of conduct, principles relevant to economic, 12; 18-19; 25-29;
environmental and social performance, developed internally and state 72-81
31- 50 51 34% 22 6% 73 24% 17 12% 49 14% 66 13% 79 52% 43 13% 122 39% 31 22% 46 13% 77 16%
of progress in their implementation
>50 - - 3 6% 3 1% - - - - - - - - 9 19% 9 3% - - 9 19% 9 18%
Governance
Women 183 32% 84 22% 267 28% 356 68% 85 23% 441 49% 428 75% 88 23% 516 54% 386 73% 96 26% 482 92%
102-18 Governance structure of the organisation, including committees of the 14-17
<30 148 40% 55 48% 203 42% 336 98% 39 38% 375 84% 324 88% 32 28% 356 74% 348 101% 29 28% 377 84%
highest governance body. Committees responsible for decision-making on
31- 50 33 18% 29 12% 62 15% 18 11% 43 18% 61 15% 96 52% 46 19% 142 33% 31 18% 63 26% 94 23% economic, environmental and social impacts
>50 2 12% - - 2 5% 2 15% 3 10% 5 12% 8 47% 10 37% 18 41% 7 54% 4 14% 11 26% Stakeholder engagement
102-40 List of stakeholder groups with which the organisation engages 23
Total 102-41 Percentage of total employees covered by collective bargaining agreements 122
Men 311 44% 86 8% 397 22% 314 53% 119 12% 433 27% 489 69% 117 11% 606 34% 363 62% 153 15% 516 32% 102-42 Basis for identification and selection of primary stakeholders with whom to 21-23
<30 218 57% 41 53% 259 56% 246 80% 36 44% 282 72% 349 91% 10 13% 359 78% 285 93% 14 17% 299 77% engage
31- 50 92 31% 37 6% 129 14% 65 25% 78 13% 143 17% 139 47% 60 9% 199 21% 73 28% 78 13% 151 17% 102-43 Approach to stakeholder engagement 21-23
>50 1 3% 8 2% 9 2% 3 12% 5 1% 8 2% 1 3% 47 13% 48 13% 5 20% 61 18% 66 18% 102-44 Key topics and concerns that have been raised through stakeholder 21-23
engagement, and how the organisation has responded to those key
Women 1 725 53% 131 9% 1 856 40% 2 468 71% 158 12% 2 626 55% 2 323 71% 168 12% 2 491 53% 2 175 63% 206 16% 2 381 50% topics and concerns, including through its reporting
<30 1 142 85% 81 36% 1 223 78% 1 667 117% 72 35% 1 739 107% 1 578 117% 49 22% 1 627 104% 1 493 105% 45 22% 1 538 95% Reporting practice
31- 50 549 32% 45 5% 594 23% 738 40% 79 10% 817 31% 694 40% 75 9% 769 30% 622 34% 110 13% 732 28% 102-45 Entities included in the consolidated financial statements and entities not 138
>50 34 18% 5 2% 39 8% 63 28% 7 3% 70 14% 51 26% 44 15% 95 19% 60 27% 51 18% 111 22% included in the social responsibility report
102-46 Defining Report content and topic boundaries 22-23; 138-139
000 N. of employees hired (leaving) during the year (fixed-term + permanent) Unlike the countries, for data related to Italy, workers leaving on 31/12 102-47 List of material topics 22-23; 138-139
(000%) Turnover rate: total no. of employees hired (leaving) / no. of employees as at 31.12 are not considered among employees in force during the year but among
outgoing personnel in the reporting year. 102-48 Restatement of information 138-139
Stores means staff directly employed in the store and includes store manager, salesperson,
warehouse operator and visual merchandiser functions in the store. 102-49 Changes in reporting 24; 138-139
GRI Disclosure Page number Omission GRI Disclosure Page number Omission
Standard Standard
102-50 Reporting period to which the social responsibility report refers 138-139 Energy consumption by the organisation 2016
102-51 Date of most recent previous social responsibility report 138 302-1 Energy consumption by the organisation 57
102-52 Reporting cycle 138 Water and effluents
102-53 Contact point for questions regarding the social responsibility report 152 GRI 103: Management Approach 2016
and its contents 103-1 Explanation of the material topic and its boundary 22-23
102-54 Claims of reporting in accordance with the GRI Standards 138 103-2 The management approach and its components 30-31; 80-81
102-55 GRI Content Index 141-147 103-3 Evaluation of the management approach 54-57; 80-81
102-56 Policy and current practice with regard to seeking external assurance 149-151 GRI 303: Water and effluents 2018
for the social responsibility report 303-1 Interactions with water as a shared resource 80-81 Some information
regarding this indicator
MATERIAL TOPICS is not currently
available. Benetton
ECONOMIC PERFORMANCE INDICATORS undertakes, in the
coming years, to gather
303-2 Management of water discharge-related impacts 80-81 the data needed to
Economic performance
303-4 Water discharge 81 disclose this indicator
GRI 103: Management Approach 2016
Emissions
103-1 Explanation of the material topic and its boundary 22-23
103-2 The management approach and its components 30-31
103-3 Evaluation of the management approach 18-19
103-2 The management approach and its components 30-31; 56-57; 82-83
GRI 201: Economic performance 2016
103-3 Evaluation of the management approach 56-57; 82-83
201-1 Economic value directly generated and distributed 20
GRI 305: Emissions 2016
Procurement practices
305-1 Direct greenhouse gas emissions (Scope 1) 57
305-2 Indirect greenhouse gas emissions (Scope 2) 57
305-3 Other indirect greenhouse gas emissions (Scope 3) 82
103-2 The management approach and its components 30-31; 72-74
305-4 GHG emissions intensity 82
Environmental compliance
GRI 204: Procurement Practices 2016
204-1 Proportion of spending on local suppliers at significant locations of operation 72
ENVIRONMENTAL PERFORMANCE INDICATORS
GRI 307: Environmental compliance 2016
Raw materials
307-1 Value of the fines and number of significant sanctions for violations of In 2021 the Group did not
environmental laws and regulations receive significant fines or
103-1 Explanation of the material topic and its boundary 22-23 sanctions for non-com-
103-2 The management approach and its components 30-31: 60-70; 82-83 pliance with laws and
103-3 Evaluation of the management approach 60-70; 82-83 regulations concerning the
GRI 301: Raw materials 2016 environmental issues
301-1 Materials used by weight or volume 65; 83 Supplier assessment based on environmental aspects
Energy consumption by the organisation GRI 103: Management Approach 2016
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its boundary 22-23
103-1 Explanation of the material topic and its boundary 22-23 103-2 The management approach and its components 30-31; 80-81
103-2 The management approach and its components 30-31; 57; 81 103-3 Evaluation of the management approach 80-81
103-3 Evaluation of the management approach 54-57; 81
Standard Standard
GRI 308: Supplier Environmental Assessment 2016 Training and education

308-2 Negative environmental impacts in the supply chain and actions taken 80-81 Some information GRI 103: Management Approach 2016
regarding this indicator 103-1 Explanation of the material topic and its boundary 22-23
is not currently 103-2 The management approach and its components 30-31; 131-134
available. Benetton
undertakes, in the
GRI 404: Training and education 2016
coming years, to gather
the data needed to 404-1 Average hours of training per year per employee, by gender and by 134
disclose this indicator employee category
404-2 Programs for upgrading employee skills and transition assistance 134
programs
SOCIAL PERFORMANCE INDICATORS
Diversity and equal opportunity
Employment
103-2 The management approach and its components 14-15; 30-31; 124-125;
135
103-3 Evaluation of the management approach 14-15; 124-125; 135
GRI 405: Diversity and equal opportunity 2016
GRI 401: Employment 2016
405-1 Composition of governance bodies and breakdown of employees 14-15; 119
401-1 New hirings and turnover 120; 140
according to gender, age group, minority group membership and
401-2 Benefits provided to full-time employees that are not provided 122-135 other indicators of diversity
to temporary or part-time employees, by significant locations of
405-2 Ratio of basic salary and remuneration of women to men 135
operation
Non-discrimination
401-3 Return to work and retention rates after parental leave (by gender) 126
Industrial relations
103-2 The management approach and its components 30-31; 74-76; 119; 124
103-3 Evaluation of the management approach 74-75; 119; 124
GRI 406: Non-discrimination 2016
406-1 Number of incidents of discrimination and corrective actions taken 74
GRI 402: Industrial relations 2016
Freedom of association
402-1 Minimum notice periods regarding organisational changes 122-123
Health and safety in the workplace
103-2 The management approach and its components 30-31; 128
GRI 407: Freedom of association 2016
103-3 Evaluation of the management approach 128
407-1 Identification of operations and main suppliers in which the right to 73-75
GRI 403: Occupational health and safety 2018
exercise freedom of association and collective bargaining may be at
403-1 Occupational health and safety management system 128 significant risk and measures taken to support these rights
403-2 Hazard identification, risk assessment, and incident investigation 30-31; 128 Child labor
403-3 Occupational health services 128 GRI 103: Management Approach 2016
403-4 Worker participation, consultation, and communication on occupa- 128 103-1 Explanation of the material topic and its boundary 24-25
tional health and safety
403-5 Worker training on occupational health and safety 128
403-6 Promotion of worker health 128
GRI 408: Child labor 2016
403-7 Prevention and mitigation of occupational health and safety impacts 128
408-1 Identification of operations and main suppliers having significant risk 72-77
directly linked by business relationships
for incidents of child labor, and measures taken to contribute to its
403-9 Work-related injuries 128 elimination
Standard Standard
Forced or compulsory labor Marketing and labeling

GRI 103: Management Approach 2016 GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary 22-23 103-1 Explanation of the material topic and its boundary 22-23
103-2 The management approach and its components 30-31; 72-77 103-2 The management approach and its components 30-31; 105
103-3 Evaluation of the management approach 72-77 103-3 Evaluation of the management approach 105
GRI 409: Forced or compulsory labor 2016 GRI 417: Marketing and labeling 2016
409-1 Operations having significant risk for incidents of forced or compul- 72-77 417-1 Requirements for product and service information and labeling All products marketed by
sory labor, and measures taken to contribute to its elimination the Group, regardless of
Assessment of human rights product sector, report on
GRI 103: Management Approach 2016 their labels the information
103-1 Explanation of the material topic and its boundary 22-23 required by law in the
country in which they are
marketed. More specifically,
103-3 Evaluation of the management approach 72-77 information is provided on:
GRI 412: Human Rights Assessment 2016 country of origin, presence
412-1 Total number and percentage of suppliers subject to human rights 75 of toxic substances, and
reviews or impact assessment by country methods of disposal
Local communities 417-2 Total number of incidents of non-compliance with regulations and There have been no
GRI 103: Management Approach 2016 voluntary codes concerning product and service information and significant incidents of non-
103-1 Explanation of the material topic and its boundary 22-23; labeling, by type of outcomes compliance with regulations
103-2 The management approach and its components 22-23; 70; 72-77 and voluntary codes
103-3 Evaluation of the management approach 70; 72-77 concerning product labeling
in the three-year period
GRI 413: Local communities 2016
2019-2021
413-1 Percentage of sites of operations in which local community engage- 76-77
417-3 Total number of incidents of non-compliance with regulations and There have been no
ment, impact assessments, and development programs have been
voluntary codes concerning marketing communications, including significant incidents of
implemented
advertising, promotion, and sponsorship, by type of outcomes non-compliance regarding
Supplier assessment for impact on society consumer protection that
GRI 103: Management Approach 2016 determined the payment
103-1 Explanation of the material topic and its boundary 22-23 of monetary fines by the
103-2 The management approach and its components 22-23; 72-77 Group in the three-year
103-3 Evaluation of the management approach 72-77 period 2019-2021
GRI 414: Supplier assessment for impacts on society 2016 Socio-economic compliance
414-1 New suppliers that were screened using social criteria 75 GRI 103: Management Approach 2016
414-2 Significant actual and potential negative impacts on society and 72-77 103-1 Explanation of the material topic and its boundary 22-23
actions taken 103-2 The management approach and its components 22-23; 70; 105
Customer health and safety 103-3 Evaluation of the management approach 22-23; 70; 105
GRI 103: Management Approach 2016 GRI 419: Socio-economic compliance 2016
103-1 Explanation of the material topic and its boundary 22-23 419-1 Non-compliance with laws and regulations in the social and economic In 2021 the Group did not
103-2 The management approach and its components 22-23; 70 area receive significant fines for
103-3 Evaluation of the management approach 70 non-compliance with laws
and regulations concerning
GRI 416: Customer health and safety 2016
the economic and social
416-2 Incidents of non-compliance with regulations and voluntary codes There have been no
areas
concerning the health and safety impacts of products and services significant incidents of non-
during their life cycle, by type of outcomes compliance with regulations
and voluntary codes
concerning the health and
safety impacts of products
in the three-year period
2019-2021
Material topics not EY S.p.A. Tel: +39 0422 358811
reported by GRI
Viale Appiani, 20/b Fax: +39 0422 433026
31100 Treviso ey.com
Independent auditors’ repor t on dat a and informat ion included in t he

Integrat ed Report 2021 and referenced in t he “ GRI cont ent index”
GRI Disclosure Page number Omission
(Translation from the original Italian text)
Standard
Innovation
To t he Board of Directors of
GRI 103: Management Approach
103-2 The management approach and its components 30-31; 48-49; 62-63;
105; 123
103-3 Evaluation of the management approach 48-49; 62-63; 105; 123 We have been appointed to perform a limited assurance engagement on the data and information
Risk and change management included in the Integrated Report 2021 referenced in the “ GRI content index” of Benetton Group
GRI 103: Management Approach S.r.l. (hereinafter “ the Company” ) and its subsidiaries (hereinafter also “ Benetton Group” or “ the
103-1 Explanation of the material topic and its boundary 22-23 Group” ) for the year ended on December 31, 2021 (hereinafter also “ GRI Disclosure of the
103-2 The management approach and its components 30-31 Integrated Report” ).
Digital transformation Responsibilit ies of t he Directors for t he GRI Disclosure of t he Integrated Report
The Directors of Benetton Group S.r.l. are responsible for the preparation of the GRI Disclosure of the
103-2 The management approach and its components 30-31; 85-93; 129 Integrated Report in accordance with the “ Global Reporting Initiative Sustainabilit y Reporting
103-3 Evaluation of the management approach 85-93; 129 Standards” issued by GRI - Global Reporting Initiative (“ GRI Standards” ), as described in the
Consumer experience paragraph “ Met hodological notes” of the Integrated Report 2021.
The Directors are also responsible for that part of internal control that they consider necessary in
order to allow the preparation of a GRI Disclosure of the Integrated Report that is free from material
103-2 The management approach and its components 30-31; 85-93: 134
103-3 Evaluation of the management approach 85-93; 134
misstatements caused by fraud or not intentional behaviors or events.
Multi-channel sales strategy (online & physical store) The Directors are also responsible for defining the commitments of Benetton Group S.r.l. regarding
GRI 103: Management Approach the sustainabilit y performance as well as for the identification of the stakeholders and of the
significant matters to report.
103-3 Evaluation of the management approach 46-47; 86-88
Circular economy
Audit ors’ independence and qualit y cont rol
GRI 103: Management Approach We are independent in accordance wit h the ethics and independence principles of the International
103-1 Explanation of the material topic and its boundary 22-23 Code of Ethics for Professional Accountants (including International Independence Standards) (IESBA
103-2 The management approach and its components 30-31; 56; 70 Code) issued by International Ethics Standards Board for Accountants, based on fundamental
103-3 Evaluation of the management approach 56; 70
principles of integrit y, objectivity, professional competence and diligence, confidentiality and
Consumer privacy
professional behavior.
103-1 Explanation of the material topic and its boundary 22-23 Our audit firm applies the International Standard on Quality Control 1 (ISQC Italia 1) and, as a result,
103-2 The management approach and its components 17; 30-31 maintains a quality control system that includes documented policies and procedures regarding
103-3 Evaluation of the management approach 17 compliance with ethical requirements, professional standards and applicable laws and regulations.
Brand protection and enhancement
GRI 103: Management Approach Audit ors’ responsibilit y
103-2 The management approach and its components 30-31; 33-44 It is our responsibilit y to express, on the basis of the procedures performed, a conclusion about the
103-3 Evaluation of the management approach 33-44 compliance of the GRI Disclosure of the Integrated Report with the requirements of the GRI
Continuity of the leadership and stability of corporate governance
103-1 Explanation of the material topic and its boundary 22-23 EY S.p.A.
Sede Legale: Via Meravigli, 12 – 20123 Milano
103-2 The management approach and its components 14-17; 30-31 Sede Secondaria: Via Lombardia, 31 – 00187 Roma
Capitale Sociale Euro 2.525.000,00 i.v.
103-3 Evaluation of the management approach 14-17 Iscritta alla S.O. del Registro delle Imprese presso la CCIAA di Milano Monza Brianza Lodi
Codice fiscale e numero di iscrizione 00434000584 - numero R.E.A. di Milano 606158 - P.IVA 00891231003
Iscritta al Registro Revisori Legali al n. 70945 Pubblicato sulla G.U. Suppl. 13 - IV Serie Speciale del 17/2/1998
Iscritta all’Albo Speciale delle società di revisione
Consob al progressivo n. 2 delibera n.10831 del 16/7/1997
A member firm of Ernst & Young Global Limited

Standards. Our work has been performed in accordance with the principle of " International Standard consolidated performance indicators and location, we have carried out site visits during which
on Assurance Engagements ISAE 3000 (Revised) - Assurance Engagements Other than Audits or we have had discussions with management and have obtained evidence about the appropriate
Reviews of Historical Financial Information" (hereinafter " ISAE 3000 Revised" ), issued by the application of the procedures and the calculation methods used to determine the indicators.
International Auditing and Assurance Standards Board (IAASB) for limited assurance engagements.
This principle requires the planning and execution of procedures in order to obtain a limited
assurance that the GRI Disclosure of the Integrated Report is free from material misstatements. Conclusion
Therefore, the extent of work performed in our examination was lower than that required for a full Based on the procedures performed, nothing has come to our attention that causes us to believe that
examination according to the ISAE 3000 Revised (" reasonable assurance engagement" ) and, hence, it the GRI Disclosure of the Integrated Report of Benetton Group S.r.l. and its subsidiaries for the year
does not provide assurance that we have become aware of all significant matters and events that ended on December 31, 2021 has not been prepared, in all material aspects, in accordance with the
would be identified during a reasonable assurance engagement. requirements of the GRI Standards, as described in the paragraph “ Methodological notes” of the
Integrated Report 2021.
The procedures performed on the GRI Disclosure of the Integrated Report were based on our
professional judgment and included inquiries, primarily with the Company’s personnel responsible for
the preparation of the information included in the GRI Disclosure of the Integrated Report,
documents analysis, recalculations and other procedures in order to obtain evidences considered Treviso, May 3, 2022
appropriate.
EY S.p.A.
In particular, we have performed the following procedures: Signed by: Maurizio Rubinato, Partner
1. analysis of the process relating to the definition of material aspects included in the GRI
Disclosure of the Integrated Report, with reference to the criteria applied to identify priorities This report has been translated into the English language solely for the convenience of international
for the different stakeholders’ categories and to the internal validation of the process readers
outcomes;
2. comparison of economic and financial data and information included in the GRI Disclosure of
the Integrated Report with those included in the Group’s consolidated financial statement;
3. understanding of the processes that lead to the generation, detection and management of
significant qualitative and quantitative information included in the GRI Disclosure of the
Integrated Report.
In particular, we have conducted interviews and discussions with the management of
Benetton Group S.r.l. and we have performed limited documentary evidence procedures, in
order to collect information about the processes and procedures that support the collection,
aggregation, processing and transmission of non-financial data and information to the
department responsible for the preparation of the GRI Disclosure of the Integrated Report.
Furthermore, for significant information, considering the Group’s activities and characteristics:
- at Group level,
a) with reference to the qualitative information included in the GRI Disclosure of the
Integrated Report, we carried out inquiries and acquired supporting documentation to
verify its consistency with the available evidence;
b) with reference to quantitative information, we have performed both analytical procedures
and limited assurance procedures to ascertain on a sample basis the correct aggregation of
data.
- for Benetton Group S.r.l. – Sucursal Em Portugal (Portugal) and Benetton Group S.r.l. –
Succursale en France (France), that we have selected based on their activit y, relevance to the
2 3
Acknowledgements
Thank you to all the colleagues who
contributed to the success of this report/project
Registered office
Single shareholder company
Villa Minelli
31050 Ponzano Veneto (Treviso) - Italy
Corporate information
Share capital: Euro 200 000 000 fully paid-in
Tax code/Treviso company register no. 03490770264
For information
Nicoletta Sartori
Tel. +39 0422 519269
Alessia Scroccaro
Tel. +39 0422 519236
[email protected]

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III

005 Letter from the Chairman 059 PRODUCT 109 Archive

054 The offices 105 Sustainability

Interview with Massimo Renon

Social commitment has always accompanied Benetton

Today, Benetton Group is committed to being a globally

Benetton S.r.l. COMPOSITION OF CORPORATE BODIES AT 28.04.2022

Luciano Benetton C >70

Massimo Renon CEO 51-69

Ugo Giorcelli 51-69

Ermanno Boffa 51-69

Fabio Buttignon 51-69 C C

Nicola Pelà 51-69 C

Graziano Gianmichele Visentin AA

Functions: C Chairman SA Standing Auditor Executive

PURCHASING DISTRIBUTION CAPITAL

Economic value Materiality matrix and

GRI MATERIAL ASPECTS: REPORTING PERIMETER AND DISCLOSURES

GRI STANDARD MATERIAL ASPECTS

Multi-channel sales strategy Management

In September 2015, the United • Supplier assessment program (Higg FSLM)   74

• Participation in the Better Cotton program

SDG 12 RESPONSIBLE CONSUMPTION AND PRODUCTION • Verde Campus   56

• Sustainable Apparel Coalition   23;  72-74;  78-80

· P articipation in the 13.1

100% 100% 100%

100% 100% 100%

100% 100% 100%

100% 100% 100%

100% 100% 100%

100% 100% 100%

100% 100% Italy

UNITED COLORS OF BENETTON

the casual chic,

contemporary The product strategy is based on

brand with a the different moments of their

United Colors of Benetton

vision consolidated consumer segment

2022 Starting in 2022, more

THE CAPSULE COLLECTION

Since you became UCB Design Director, what have you

Sisley is the urban

2022 In 2022, the GREEN B

United Colors of Benetton Light Colors concept Sisley Scarpa concept

2022 Sisley’s commercial

Undercolors flagship store

Interview with Caterina Malerba

Inside and outside

FIBRES NATURAL FIBRES

Half of Organic cotton, recycled

material, ORGANIC COTTON

are of natural environmental impact.

Never-ending Linen, naturally Viscose, modal

SYNTHETIC FIBRES FEATHERS

Recycled and Responsible

Less waste, less

A fashion company has fabrics at its heart. Why are

B-LONG CLOTHES FOR A CAUSE DRESS SAFELY

GRI 204-1 Procurement Practices (euro) CODE OF CONDUCT

In September 2015, the United • Supplier assessment program (Higg FSLM)  74

SDG 12 RESPONSIBLE CONSUMPTION AND PRODUCTION • Verde Campus  56

• Sustainable Apparel Coalition  23; 72-74; 78-80

· P articipation in the 13.1

› US actress and comedian Kate GREEN B

› STARTUP MENTALITY, webinars, podcasts and micro-learning