Assignment 4
Assignment 4
Richards is interested in the way that conversation brings groups into existence. In
particular, he considers how group identity is created through collaborative talk. His data
comes from recordings and observations of three workplaces originally, though only two
are reproduced here: teachers in a school and employees in a research unit. The reading
considers how common perspectives are achieved in groups within the school and the
research unit in relation to systems and procedures. ‘Pen’ is a small language school based
in a UK Midlands town.
The school offers general English and business English tuition to students and corporate
clients. It has a core staff of five who have been teaching together for over 15 years. ‘DOTS’
is an independent research organisation, consisting of researchers and administrative staff.
The researchers at DOTS ‘live by procedures, whereas the teachers at Pen a very small,
independent school are more relaxed about the systems within which they operate. Despite
this difference, Richards points out that both sets of staff create or recreate the relevant
procedures and systems when they interact: the rules and procedures are brought into
being by the staff through their actions and in their talk.
As Richards notes, these are achieved through collaborative features of talk, such as
‘repetition’ and ‘collaborative completion’. Both of these features depend on interaction
between the speakers, so that the decisions that are made are created jointly by the various
participants who contribute to the conversations. Borrowing Cooren’s concept of ‘collective
minding’, Richards argues that these interactional features show that the researchers are
contributing ‘to a shared project that could not be completed by any one of them alone and
which depends on their shared input’. Similar to the research scientists at DOTS, the
teachers working at Pen engage in ‘collective minding’ during the process of working out
workplace procedures.