Manual de Bienvenida EN Compressed-Compressed-1

01
Who is this manual for?

Volunteers in the Americas
02
Who are we?
IFRC - ICRC – National Societies
03
The Fundamental
Principles of the Red Cross
International Federation of the Red Cross
04
Strategy 2030
Why Strategy 2030?
05
Area/Sector of Work
Volunteer Development
Youth Development
Protection, Gender and Inclusion (PGI)
Health
Mental Health and Psychosocial Support
(MHPSS)
WASH
CEA
Safety
DRR and Climate Change
Migration and Social Inclusion
PRD
Shelter & Settlements
livelihoods
VOLUNTEERING AND YOUTH
DEVELOPMENT REGIONAL
P A GE 1
COORDINATION FOR THE AMERICAS
Volunteers in the
Americas
Who is this
manual for?
The IFRC works to support National
Societies (NS) in their volunteer
development processes. When a person
wants to join the Red Cross movement,
National Societies will offer orientation
sessions for their new volunteers
through workshops, videos, documents,
and more.
This document contributes to these

orientation processes by providing
additional information about the areas/
sectors of work and IFRC programs in the
Americas. In this way, this document acts
to supplement information given directly
by National Societies to new volunteers.
As such, this document is divided into

different sections where the following
two questions will be addressed for each
area/ sector of work:
1. What are three main points that a

new person entering the Red Cross
should know about this line of work?
2. Where can a new volunteer find more

information about this topic?
We thank all colleagues of the Regional

IFRC Office in the Americas for taking
part in developing this tool.
Developed by:
The Volunteering and Youth Development Regional
Coordination for the Americas
VOLUNTEERING AND YOUTH DEVELOPMENT
PAGE 2
REGIONAL COORDINATION FOR THE AMERICAS
Who are we?
The International Red Cross and

Red Crescent Movement is the
largest humanitarian network in
the world. Neutral and impartial,
the Movement provides
protection and assistance to
those affected by disasters and
armed conflict.
It is composed of:
The International Committee
of the Red Cross (ICRC).
The International Federation
of the Red Cross and Red
Crescent Societies (IFRC).
The 190 Red Cross and Red
Crescent National Societies
(NSs).
“The ICRC, the IFRC, and the National Societies are

independent entities, each with its separate legal
personality and without one exerting any authority over
the other.”
The International Committee of The International Federation of National Societies of the Red
the Red Cross (ICRC): the Red Cross and Red Crescent Cross and Red Crescent (NSs):
Societies (IFRC):
Directs and coordinates the Act as auxiliaries for
Movement’s international relief Collaborates with National humanitarian public powers in
efforts in armed conflicts. Societies to provide support their own countries. Their
when catastrophes occur in any services include disaster relief,
It seeks to prevent suffering, to part of the world. as well as health and social
promote and strengthen programs.
international human rights (IHR) It hosts programs for disaster
and universal humanitarian preparedness, health activities,
principles. and promotion of humanitarian
values.
PAGE 3
Fundamental Principles
The Fundamental Principles - Humanity, Impartiality, Neutrality,
Independence, Volunteerism, Unity and Universality - constitute
both a source of inspiration - an ideal to fight for - and practical
measures to achieve the RCRC Mission in times of peace and in
situations of armed conflict, natural disasters or crises.
The Principles prioritize humanitarian action based on needs and

the urgency of those in need, regardless of their political
sympathies, race or religion, by providing guidance on how to gain
the trust of all the people in these circumstances.
The Fundamental Principles are also an expression of the Red Cross

Red Crescent Movement's values and practices. They are a call to
action for all the volunteers and staff of the RCRC Movement.
HUMANITY
1 The International Red Cross and Red Crescent Movement, born of a desire to bring
assistance without discrimination to the wounded on the battlefield, endeavors, in its
international and national capacity, to prevent and alleviate human suffering wherever it
may be found. Its purpose is to protect life and health and to ensure respect for the human
being. It promotes mutual understanding, friendship, cooperation and lasting peace
amongst all peoples.
IMPARTIALITY
It makes no discrimination as to nationality, race, religious beliefs, class or political
2 opinions. It endeavors to relieve the suffering of individuals, being guided solely by their
needs, and to give priority to the most urgent cases of distress.
NEUTRALITY
In order to continue to enjoy the confidence of all, the Movement may not take sides in
3 hostilities or engage at any time in controversies of a political, racial, religious or ideological
nature.
INDEPENDENCE
The Movement is independent. The National Societies, while auxiliaries in the humanitarian
4 services of their governments and subject to the laws of their respective countries, must
always maintain their autonomy so that they may be able at all times to act in accordance
with the principles of the Movement.
- 7 Fundamental Principles of the Red Cross Movement -

PAGE 4
VOLUNTARY SERVICE
5 It is a voluntary relief movement not prompted in any manner by desire for gain.
UNITY
6 There can be only one Red Cross or one Red Crescent Society in any one country. It must be
open to all. It must carry on its humanitarian work throughout its territory.
UNIVERSALITY
7 The International Red Cross and Red Crescent Movement, in which all Societies have equal
status and share equal responsibilities and duties in helping each other, is worldwide.
- 7 Fundamental Principles of the Red Cross Movement -

PAGE 5
Why Strategy 2030?

Strategy 2030 proposes an
urgent shift of leadership and
decision-making to the most local
level – placing local communities
at the very center of change.
The strategy also prioritizes

thinking beyond the borders of
the Red Cross and Red Crescent
to engage with many partners
and actors, with the goal to
create constructive changes
across the world.
Developed by NSs with the support of the IFRC Secretariat

and directed by the Federation’s Governing Board.
Our Vision Our Focus How will we achieve it?

Goal 1:
People anticipate, respond to, The five global challenges Strategy 2030 identifies seven
and quickly recover from crisis. below are a mix of existing potential transformations
and emerging risks that are that the IFRC network will
Goal 2: relevant to our mandate and need to adopt to address the
People lead safe, healthy, and sphere of influence: five global challenges:
dignified lives and have
opportunities to thrive. 1 - Climate Change 1 - Strong and local actors
2 – Crises and Disasters 2 - A distributed network
Goal 3: 3 - Health 3 - Ensuring trust and
People mobilize for inclusive and 4 - Migration and Identity accountability
peaceful communities. 5 - Values, power and 4 - Volunteering and youth
inclusion 5 - Influencing
humanitarian action
6- Undergoing a digital
transformation
7 -Financing the future
PAGE 6
Volunteering development is a dynamic system that guides
Volunteering
well-structured growth in all aspects of volunteering. It is
not a fixed process meant simply to improve volunteer
management. Given that a National Society’s efficacy
Development depends on its ability to mobilize and manage volunteers

from the communities it serves, volunteering development
must be an essential component of its organizational
structure. To this end, National Societies implement the
Volunteer Development Framework.
PAGE 7
What are three main A space where volunteers can improve their
skills and knowledge related to the Red
points that a new person Cross.
entering the Red Cross
should know about this
area of work?
The Volunteer Development Platform

(VODPLA) – A platform dedicated to
sharing humanitarian work done by
volunteers and communicating with
others.
www.ifrc.org/learning-platform
The Red Cross

Volunteering Policy. A
key document to learn
about a volunteer’s
responsibilities and tasks
and is supplementary to
each National Society’s
own Volunteering
Policies.
www.volunteeringredcross.org
Basic courses about volunteering and

safety in the IFRC’s Learning Platform.
Where can a new About VODPLA: IFRC Volunteering Policy:

volunteer find https://volunteeringredcross.org https://volunteeringredcr
/en/ oss.org/en/recurso/ifrc-
more information volunteering-policy/
about this topic? The Red Cross Learning Platform:
www.ifrc.org/learning-platform
PAGE 8
Youth Youth are a potent force in the International Red Cross

and Red Crescent Movement, representing approximately
Development 50% of volunteers. Youth participation is an intrinsic

element of the consolidation of National Societies. Youth
are agents of change in solutions that address global
humanitarian challenges that are relevant to local
communities.
PAGE 9
What are three main There are three youth networks in the
Americas region:
points that a new person
entering the Red Cross 1. The South American Youth Network.
2. The Central American Youth Network.
should know about this 3. The Caribbean Youth Network.
area of work?
These networks consist of youth leaders
from each National Society. In addition,
there are two regional youth
IFRC Youth
representatives who are elected to
Engagement Strategy
represent youth at the IFRC Youth
(Y.E.S.). This document
Commision.
is essential in
strengthening youth
participation in
decision-making across
all levels of the Red
Cross.
IFRC Youth Policy.

Establishes
organizational
guidelines related to
youth.
Where can a new The Youth Engagement Strategy: IFRC Youth Policy:
volunteer find https://volunteeringredcross.org https://volunteeringredcr
/en/recurso/ifrc-y-e-s-youth- oss.org/en/recurso/ifrc-
more information engagement-strategy-strong- youth-policy/
on this topic? youth-for-strong-national-
societies-and-safe-and-resilient-
communities-youth-doing-more-
doing-better-and-reaching-
further/
PAGE 10
"We cannot remain loyal to our principles unless we
PGI
can reach all vulnerable people in an effective, non-
discriminative, and equitable way".
Protection, Gender and Inclusion At the heart of the PGI approach is an analysis of how
each individual is affected differently by shocks and
crises. We respond to these shocks by jointly
addressing risks of violence, discrimination, and
exclusion.
PAGE 11
What are three main What are the minimum actions that any
person, regardless of their role, can take
points that a new person and that imply a minimum focus on
entering the Red Cross Protection, Gender and Inclusion?.
should know about this Gender and diversity is about addressing
discrimination and understanding
area of work? people’s different needs, risks and
capacities. Inclusion means actively
addressing exclusion by meaningfully
Each pillar of PGI and how they involving and engaging excluded people
interconnect. Protection means in our work.
addressing violence and keeping people
safe from harm.
Policies (PSEA, Child Protection, and

Gender and Diversity), strategic
frameworks (PGI), and orientations
(Minimum Standards) that are related to
the PGI mandate.
Where can a new Protection Gender and Slack Community:

volunteer find Inclusion: https://join.slack.com/t/ifrc-
https://media.ifrc.org/ifrc/w pgi/shared_invite/zt-
more information hat-we- o59v3fxg-
on this topic? do/inclusion/protection- UWlMonpozMfX5D0xE~t7qw
gender-inclusion/
PGI RESOURCE LIBRARY

(Public Access)
DEVELOPMENT REGIONAL P A GE 12
Protection
Gender and
Inclusion
(PGI) Courses
Introduction to Protection from
Sexual Exploitation and Abuse (PSEA)
Duration: 30 minutes
https://ifrc.csod.com/ui/lms-learning-
details/app/course/87fc93b0-5903-4267-
b660-d6b1355bb365
Child Protection at the IFRC (English):

Duration: 30 minutes
details/app/course/aa0c9767-00e8-46be-
ada2-8981c72b7743
Different Needs - Equal Opportunities:

Increasing Effectiveness of Humanitarian
Action for Women, Girls, Boys and Men
Duration: 3 hours
details/app/course/0aeeda9b-64c2-4b91-
a01e-a2d2f62c522b
Protection, Gender and Inclusion in

Disaster and Crisis
Duration : 20 minutes
details/app/course/dac3a14a-3f77-40e5-
9fd5-255431e24e37
PAGE 13
The IFRC provides health assistance to approximately 103 million
Health
people each year, especially in emergencies. Health is one of the five
priorities listed in Strategy 2030 and centers on guaranteeing that all
have safe and equitable access to health, water, sanitation, hygiene
promotion, mental health, and adequate living conditions.
We will expand our integrated health programs to address unmet

needs. We will also significantly invest in epidemic and pandemic
preparedness. This includes investing in local actors, networks and
volunteers like frontline responders and early risk detectors.
PAGE 14
What are three main

points that a new person sanitation, and hygiene programs; distinct
entering the Red Cross from emergency programs, mental health,
and community interventions related to non-
should know about this transmissible illnesses, human
area of work? immunodeficiency virus (HIV), tuberculosis,
etc.
Health in emergencies: Emergencies

affect the lives and health of millions
each year. The IFRC works to reduce
illness and death, improve health, and
maintain human dignity during health
emergencies.
Community Health (CH): Community

health is centered on people and in their
function as primary agents in their own
health and that of others. CH cares about
the diversity of people and their health
Mental health and Psychosocial Support
across life, prioritizing health promotion,
(MHPPS): See page 15.
collective participation, and
responsibility. It takes on water,
WASH: See page 18.
International First Aid

Where can a new Health: Resource library:
Guidelines:
www.media.ifrc.org/ifrc/wha
volunteer find t-we-do/health/ www.globalfirstaidcentre.org
more information /first-aid-guidelines-2020
Strategy 2030:
on this topic? www.ifrc.org/Global/Publicat Community healthcare:
ions/general/S2030 www.media.ifrc.org/ifrc/wha
t-we-do/health/community-
health-care-community/
PAGE 15
Mental Health
Ensuring that all people during emergencies and
and Psychosocial beyond have appropriate Mental Health and
Psychosocial well-being is one of the International Red
Support (MHPPS) Cross and Red Crescent Movement’s main goals and
commitments.
PAGE 16
What are three main

points that a new person
area of work?
The Red Cross This document provides information

Movement Policy about a shared agenda between
“Addressing Mental members of the Movement that must
Health and Psychosocial be addressed to guarantee that MHPPS
Needs”: This is a key needs are met in emergencies.
document that explains
the Movement’s
guidelines on Mental
International Red Cross
Health and Psychosocial
and Red Crescent
Support.
Movement
commitments on
addressing mental
The Red Cross
health and
Movement Resolution:
psychosocial needs: "A
“Addressing mental
Roadmap for
health and psychosocial
Implementation 2020-
needs of people
2023": This document
affected by armed
explains how to plan
conflicts, natural
activities related to the
disasters and other
Movement’s MHPPS
emergencies”:
Resolution and Policy.
Where can a new Through a focal point at each Through the Psychosocial
volunteer find National Society, through web Reference Center::
search, etc. www.pscentre.org
more information
on this topic? Through an MHPPS focal
point at each National Society
or through other online
resources (such as those
included in the resource
package).
DEVELOPMENT REGIONAL
P A GE 17
The IFRC has a Reference Center for

Psychosocial Support located in
Copenhagen that hosts different events
and courses. It also collaborates in the
production and distribution of important
videos, manuals, guides, procedures that
guide the Movement’s MHPPS action plan
and activities. You can visit their page
here (information available in different
languages):
https://pscentre.org/
About Psychological First Aid (in

Spanish):
www.dropbox.com/sh/3y9tr58rrp68fwy/
AACWx9b7imt_-
E90Qpwpb30Ya/videos%20formaciones?
dl=0&preview=Primeros+Auxilios+Psicol
%C3%B3gicos.mov&subfolder_nav_track
ing=1
About our MHPPS approach during

COVID-19 (Spanish):
www.crepd.cruzroja.org/ms-publicaciones
A psychosocial support course in the

context of migration (Spanish):
https://www.campuscruzroja.org/enrol/ind
ex.php?id=71
Videos about the Movement’s reference

guidelines, policies, resolutions, and the
importance of Mental Health and
Psychosocial Support
:
https://pscentre.org/resource-
library/multimedia/video/
PAGE 18
WASH
Access to safe water and sanitation is a human right. It is
also listed as a Sustainable Development Goal (SDG). Within
the Red Cross, this is a focal area dedicated to activities and
infrastructures that promote or improve safe and equitable
access to water and sanitation. At the same time, it
promotes healthy hygiene habits to prevent illness. Within
the IFRC, WASH focuses on four contexts: Emergency WASH,
Public Health WASH, Development WASH, and Urban WASH.
PAGE 19
What are three main Vector Control Activities: These are also
actions at the community level that allow
points that a new person the identification of diseases and
entering the Red Cross symptoms transmitted by vectors such as
should know about this mosquitoes, rodents, insects; and some
prevention and control measures of the
area of work? possible consequences on the health of
the population.
Hygiene Promotion (HP): Activities within

the framework of hygiene promotion
usually seek to establish healthy habits,
not only by implementing basic
infrastructure but also by creating a
strategy for change when it comes to
habits and practices, both in emergencies
or in the long-term. Within the most
common community activities are the
promotion of handwashing, respiratory Treatment and safe storage of water at
hygiene (cough etiquette), and home. Safe water storage at home allows
maintaining general cleanliness to avoid us to maintain water quality by
the spread of diseases. preventing contaminants from affecting
the water we use for drinking, cooking,
washing, etc. When communities do not
have a collective water system, having
tools and basic knowledge of water
treatment at the household level can
improve water quality and reduce
possible adverse effects on families’
health.
Where can a new

volunteer find For more information, you can review the HP in Emergencies
guide, and for other resources, you can contact Omar
more information ([email protected]) with ([email protected]) in CC.
on this topic?
PAGE 20
CEA
CEA helps communities take an active role in building
long-term resilience, enabling them to acquire more
knowledge, skills, and connectivity to achieve the
Community Engagement and behavioral and social changes necessary to address
Accountability underlying risks and vulnerabilities.
"COMMUNICATE • LISTEN • ACT"

PAGE 21
What are three main

points that a new person How is it implemented in emergency
programs and operations?. During
entering the Red Cross implementation, it is important to review
should know about this all program activities continually - including
area of work? CEA activities - based on monitoring and
community feedback, making changes and
improvements as necessary and informing
communities how their feedback has been
What is the CEA approach? It promotes used. Step 1: Do you need a baseline?, Step
community participation and feedback, 2: Carry out training, Step 3: Deliver
by providing information about support, activities, Step 4: Adjust activities based on
communication for social and behavior monitoring, feedback and learning, Step 5:
change, and evidence-based advocacy. Develop an Exit Strategy.
The importance of collecting and

analyzing feedback These act as an early
warning system for problems and cases
of sexual exploitation, abuse, and
corruption, allowing us to address them
before they escalate. Feedback is also
essential to shape communication
initiatives and incentivize social and
behavioral change.
www.ifrc.org/CEA
Where can a new All this information can be found You can find more resources
volunteer find in the CEA Guide: through the CEA HUB:
https://communityengagementh https://communityengagem
more information ub.org/resource/ifrc-cea-guide/ enthub.org/
on this topic?
You can access the Toolkit to
familiarize yourself with the tools:
https://media.ifrc.org/ifrc/docu
"This information is
ment/community-engagement-
available in English,
and-accountability-toolkit/
Spanish, and French".
PAGE 22
Security
The role of the Security Unit is to advise and assist
those responsible for the Federation's operations,
both in Geneva and in the field, to ensure that security
management is carried out appropriately and always
remains updated.
Threat + vulnerability = risk

PAGE 23
What are three main Our objective is to address our duty of

care in different ways, focusing on
points that a new person operational safety. We invite you to read
entering the Red Cross the Stay Safe safety manuals for
volunteers, staff, and managers.
area of work?
Welcome briefing: During which safety

regulations are indicated, a safety-
conscious culture is promoted,
recommendations are made, and the
importance of compliance with the MSR
is highlighted (or the safety plan that the
National Society has and its internal
procedures). The Fundamental Principles,
the Code of Conduct, the importance of
reporting security incidents (and how it is
done and to whom) are also explored,
among other topics.
“Get training in the subject through

online courses or if possible in
www.imii.cruzroja.org/security/ person.”
Where can a new At the Federation, through the Jorge Zequeira (Regional
Regional Security Unit: Security Coordinator):
volunteer find [email protected] [email protected]
more information Peter Finlay (Security Officer):
We recommend contact the [email protected]
on this topic? Security Focal Point at your Rafael García (Security
National Society, should there Officer):
be a designated person. [email protected]
PAGE 24
DRR and
Can disasters be prevented? What is Resilience? How
Climate can I help my family and community prepare for a

disaster? What is Climate Change? How can I take
action?
Change
PAGE 25
Through training in this area, basic concepts

of disaster risk management are addressed;
What are three main
tools are shared to reduce multi-threat risk at
points that a new person the community level; At the same time,
entering the Red Cross opportunities for action are identified to
increase resilience.
area of work?
The Disaster Risk Reduction approach

encompasses these and other issues related
to the way in which our Movement can
support the communities we serve to
manage and mitigate the effects of disasters,
identify actions and resources to recover
from them, as well tackle one of the most
critical challenges of our time identified in
our 2030 strategy: the growing climate and
environmental crises.
Where can a new Family Household Climate Change and the

Preparedness Plan (Available Environment:
volunteer find in English and Spanish) : www.ctk.climatecentre.org/tr
more information www.media.ifrc.org/ifrc/mes aining
sages-disaster-
on this topic? prevention/family- VCA:
household-preparedness/ www.ifrc.org/Global/Publicat
ions/disasters/vca/whats-
vca-sp.pdf
The Roadmap for Community PAPE:

Resilience: www.ifrc.org/es/introduccion
www.media.ifrc.org/ifrc/wp- /disaster-
content/uploads/2018/03/131 management/preparandose-
0403-Road-Map-to- para-desastres/enfoque-de-
Community-Resilience-SP.pdf la-federacion/public-
awareness-and-public-
education-for-disaster-risk-
reduction-pape/
PAGE 26
Migration and The world is witnessing record levels of migration and

displacement, posing some of the greatest
humanitarian challenges of modern times. Across the
Social globe, people who migrate or are displaced from their

homes face unacceptable risks and are all too often
deprived of the humanitarian assistance and
Inclusion protection they need to ensure their safety, dignity,

and rights.
PAGE 27
What are three main

The Red Cross Movement and Migration points that a new person
In accordance with the Policy on Migration
approved by the International Federation in should know about this
2009, “migrant” is understood to be a person area of work?
who leaves or flees from their usual place of
residence to move to another - generally
abroad - in search of better and safer
opportunities or prospects. This definition People migrate or move for different reasons:
covers migrant workers, stateless migrants,
migrants considered to be in an irregular Conflicts and violence.
situation by the authorities, as well as Crisis and emergencies.
refugees and asylum seekers. The strategic Persecution.
approach detailed here may be relevant to Human rights violations.
some International Federation’s activities for Poverty.
internally displaced persons. Lack of employment.
Hopelessness.
Lack of basic services or food insecurity.
Extreme weather events displace millions
of people from their homes each year and
an increasing number of people are fleeing
the impacts of climate change. The most
vulnerable tend to flee from a combination
of these factors.
Many are simply looking for a better or safer

life.
Where can a new Through a focal point at each Through the Introductory
volunteer find NS, or through an IFRC focal course on Migration in the
point. Learning Platform:
more information www.campuscruzroja.org/log
on this topic? Through the IFRC’s page on in/index.php
Migration and Displacement:
www.media.ifrc.org/ifrc/wha
t-we-do/migration-and-
displacement/
DEVELOPMENT REGIONAL P A GE 2 8
The IFRC created the Effective

Practices Database and an
accompanying report to share
knowledge, skills and best
practices when helping and
protecting people who migrate or
move. The aim is to increase the
knowledge, resources and abilities
of Red Cross Red Crescent staff
and volunteers, as well as other
humanitarian players, to enhance
their support for vulnerable
people on the move and other
migrants and displaced persons. It
is a living database, allowing
visitors to showcase their own
practices and share experiences
and resources:
https://migrationsmartpractices.if
rc.org/es/practicas-eficaces/
PAGE 29
PRD
It oversees the identification of financing and
partnership opportunities for emergencies and long-
term programs. In addition, it provides
accompaniment and advice to units, CCST and CO in
Partnerships and Resource Development
proposal requests and negotiation processes by
managing relationships with donors and partners. It
also is involved in pledge registration, grant
management, accountability, and national society
support (resource mobilization and financial
sustainability).
PAGE 30
What are three main Development of training workshops

related to the area of resource
points that a new person mobilization with a focus on financial
entering the Red Cross sustainability.
In dealing with the corporate sector and
should know about this capacity-building of National Societies,
area of work? the unit’s work consists mainly in
facilitating communication between
potential donors of bilateral
The three main pillars are: contributions and the National Societies’
technical focal points in the region,
Emergency Appeals: Responsible for working closely with the heads of
fundraising for emergency appeals and delegations and country offices.
grant management/commitment, Promoting and updating National
management of relationships with Society Emergency Response Toolkits.
partners and International Federation
donors (Governments, Universities, Long-term programs: It oversees
Private funds, companies, and others); fundraising for medium and long-term
provides support during emergencies: programs, as well as annual plans that the
technical support, workshops and more. International Federation designs to support
The two mechanisms used for National Societies according to their
fundraising are: identified needs, and to support them in
achieving their goals and fulfilling their
Disaster Relief Emergency Fund humanitarian mandate. Annual plans follow
(DREF). the calendar year. The programs usually
Emergency appeal. have a minimum duration of six months and
can be extended to several years. The
programs are usually focused on themes
Strengthening the National Societies’ like Health, PGI, WASH. Sometimes
resource mobilization capacity (Focus on emergency appeals are transformed into
financial sustainability): medium and long-term programs since
It is in charge of executing and emergencies have a defined time limit.
promoting activities related to the
region's resource mobilization network
(Webinars, coordinating meetings
between peers).
Promoting participation from National
Societies in global processes related to
the mobilization of resources. This is
mainly focused on organizational
financial sustainability (National Society
Investment Alliance (NSIA), peer-to-peer
study, Global Strategy for Resource
Mobilization (GSRM) and iRaiser, an
online donation platform).
Disaster Relief Emergency Fund

(DREF)
What is it?
The Disaster Relief Fund (DREF) is a fund
that is used to support the National
Society’s immediate emergency response
to natural and man-made disasters.
Who provides funding?
The money is donated by various donors

through an annual appeal. The funds are
administered by International Federation
headquarters.
They can be allocated for:

Emergency Appeals
1. Grants to fund smaller-scale

emergency response (DREF
operations), early action, or
preparedness activities.
2. Seed funding for operations for
which an emergency appeal is
launched.
Emergency Appeal
What is it?
It is an international marketing and
positioning tool that promotes emergency
operations to partners/donors and external
audiences/the public to raise funds.
Who provides funding?
The money is donated by various donors

through the specific appeal.
They can be allocated for:

1. When a DREF fund is not sufficient to
Emergency Appeal
meet estimated needs - usually for

larger-scale emergency operations -
and where there is the possibility of
receiving additional funds through an
emergency appeal.
PAGE 33
For new donations

4. Due diligence (for donors/private sector
(financial and the like) and partners): This applies when we want to
partnerships: establish a partnership and/or if the donor
requires donor visibility. Conducted by PRD.
1. Always inform the PRD when you
approach/are approached by a 5. Partnerships with the UN: Needs the
donor/partner: Several people may have approval of the Regional Director and the
contacts with donors (RD, DD, DM, Ops USG for Partnerships (we must always
Manager, CCST…). Always keep the PRD prioritize bilateral agreements with NS).
informed and vice versa to ensure that Completed by PRD.
information is centralized and procedures
are followed. 6. Partnership Agreement / PRD Cash
Commitment: to confirm with Legal/PRD
2. Proposals to donors should be Geneva if an agreement needs to be signed
coordinated with the PRD: to ensure that all and what the corresponding agreement
requirements can be met (participation templates are. For public announcements,
rules, approval process, etc.) we may also need a logo permission
agreement. Cash pledges are issued and
3. PRD needs to request a green light from signed by PRD.
the NS where the donor/partner has its HQ;
PRD needs to obtain approval from the NS
where the company comes from. Example:
American Red Cross if the company is Apple. National Society
Governments
Partners
Multilateral
Universities
organizations
Companies Private Funding
Where can a new Online Resources: : Sandra Romero, Jefa PRD,

volunteer find https://fednet.ifrc.org/en/res [email protected]
ources/resource-
more information mobilization-and- Paula Ameijeiras, SN MdR,
on this topic? government-relations-rm/ [email protected]
Through the departments of Mei Lin Leon, Temático -

Mobilization of National Programas
Society Resources at the [email protected]
Regional Office for the
Americas (Panama):
PAGE 34
Shelter &
Shelter and settlements programming is a vital part of
humanitarian assistance delivered by the IFRC and
our National Societies. It is important not only in the
Settlements
immediate aftermath of a disaster but in helping to
restore communities’ dignity and build their resilience
to future shocks and hazards
VOLUNTEERING AND YOUTH DEVELOPMENT REGIONAL
PAGE 35
The Red Cross Movement is involved for What are three main points
decades in providing shelter to disaster-
affected populations. These assistance
that a new person entering
methods vary greatly depending on the the Red Cross should know
contexts, type of disaster, local capacities, about this area of work?
scale and resources. The goal of
humanitarian shelter assistance provided in The immediate shelter assistance we provide in
the aftermath of a disaster is to be lifesaving an emergency varies depending on people’s
and set the path for sustainable recovery. needs and can include:
What is Shelter & Settlements? Distributing emergency shelter and

household items to repair damaged houses
Shelter is a process, not just a product. It or to build.
goes beyond simply providing tools and temporary shelters.
tents to help people cope in the short-term, Improving living conditions in collective
and involves enabling communities to shelters and public buildings.
improve their homes over time so they are Cash assistance so people can buy
better protected should another disaster materials, hire labor or pay their rent and
occur. utilities—provided to affected families and
to the communities hosting them.
Providing local construction specialists to
advise on safe building techniques.
Shelter and settlements in the immediate

phase after a disaster or crisis evolve into
homes and communities as people recover
and rebuild their lives.
In the longer-term, we support Red Cross and

Red Crescent Societies to reduce communities’
risks through safer construction practices and
sustainable construction of human settlements
before and after disasters. This is especially
important in light of increased risks due to
climate change and rapid, unplanned
urbanization.
Where can a new

Through: https://www.ifrc.org/shelter-and-settlements y
volunteer find https://communityengagementhub.org/wp-
more information content/uploads/sites/2/2021/10/IFRC-Shelter-and-Settlements-
Roadmap-2021-2025.pdf
on this topic?
Contacts
Regional and Global Focal points
for the Americas:
Denisse Solis I Shelter &
Settlements Technical Advisor
for the Americas I
[email protected]
Marta Peña I Shelter Senior

Officer, focus on Americas,
Asia Pacific & Europe regions
[email protected]
Online Trainings
English More than just a roof
(Learn the basics about why
shelter programming is an
important part of humanitarian
response and the shelter
challenges that families often
face during disasters and crises).
English Rental Assistance
(Through this course you will
learn what it is rental assistance
programming, and how we can
use it to help people access
adequate and affordable
accommodation, stay safe, and
retain their dignity).
VOLUNTEERING AND YOUTH DEVELOPMENT REGIONAL COORDINATION
FOR THE AMERICAS P A GE 3 7
Guidelines
Shelter Kit Guidelines & Video

Urban Reconstruction handbook
Participatory Approach for safe
Shelter Awareness
Rental Assistance Guidelines I
Tip sheet on rental Assistance
programming
Shelter Safety handbook

Cash and Voucher Assistance
through Shelter & Settlements
Protection, Gender & Inclusion &
Shelter
VOLUNTEERING AND YOUTH DEVELOPMENT REGIONAL COORDINATION FOR
PAGE 38
THE AMERICAS
The Livelihoods Resource Center is a Global Reference

Center of the International Federation of Red Cross
LIVELIHOODS
and Red Crescent hosted by the Spanish Red Cross. Its
mission is to promote livelihood programming
through the collection and dissemination of resources
and good practices, technical support and training to
strengthen the capacities of IFRC National Societies
and other interested organizations.
VOLUNTEERING AND YOUTH DEVELOPMENT REGIONAL
PAGE 39
What are three main points

that a new person entering
the Red Cross should know
about this area of work? Know the 5 Livelihood interventions:
In livelihoods, 5 types of interventions can
be carried out, they are:
What are livelihoods? Recovery, Strengthening, Diversification,
We call Livelihoods what people do to earn a Protection and Supply of Livelihoods.
living. Livelihoods comprise the capacities,
assets and activities necessary to generate Why do we carry out Livelihood activities?
income and secure livelihoods. Sustainable Support for Livelihoods makes it possible to
livelihoods entail the ability of people to strengthen the capital and assets of the
generate and maintain their livelihoods, and most vulnerable people, increase the
improve their own well-being, as well as that resilience of people and communities,
of future generations. reducing their vulnerability to disasters, food
insecurity and poverty, while contributing to
their empowerment and personal dignity.
Where can a new

For more information, you can access the IFRC Livelihoods Resource
volunteer get Center (www. livelihoodscentre.org), where you will find bibliographic
more information resources, a toolkit and access to training. They can also contact the
focal point of their NS and the Regional Office
on this topic?
Contact
information
For more information on this
document, please contact
ANDRÉS MORALES
Regional Coordinator for the Development of

Volunteering and Youth.
Regional Office for the Americas
[email protected]

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01

Who is this manual for?

This document contributes to these

As such, this document is divided into

1. What are three main points that a

2. Where can a new volunteer find more

We thank all colleagues of the Regional

Who are we?

The International Red Cross and

“The ICRC, the IFRC, and the National Societies are

The Principles prioritize humanitarian action based on needs and

The Fundamental Principles are also an expression of the Red Cross

- 7 Fundamental Principles of the Red Cross Movement -

- 7 Fundamental Principles of the Red Cross Movement -

Why Strategy 2030?

The strategy also prioritizes

Developed by NSs with the support of the IFRC Secretariat

Our Vision Our Focus How will we achieve it?

Volunteering development is a dynamic system that guides

Development depends on its ability to mobilize and manage volunteers

The Volunteer Development Platform

The Red Cross

Basic courses about volunteering and

Where can a new About VODPLA: IFRC Volunteering Policy:

Youth Youth are a potent force in the International Red Cross

Development 50% of volunteers. Youth participation is an intrinsic

IFRC Youth Policy.

"We cannot remain loyal to our principles unless we

Policies (PSEA, Child Protection, and

Where can a new Protection Gender and Slack Community:

PGI RESOURCE LIBRARY

Child Protection at the IFRC (English):

Different Needs - Equal Opportunities:

Protection, Gender and Inclusion in

The IFRC provides health assistance to approximately 103 million

We will expand our integrated health programs to address unmet

What are three main

Health in emergencies: Emergencies

Community Health (CH): Community

International First Aid

What are three main

The Red Cross This document provides information

The IFRC has a Reference Center for

About Psychological First Aid (in

About our MHPPS approach during

A psychosocial support course in the

Videos about the Movement’s reference

Hygiene Promotion (HP): Activities within

Where can a new

"COMMUNICATE • LISTEN • ACT"

What are three main

The importance of collecting and

Threat + vulnerability = risk

What are three main Our objective is to address our duty of

Welcome briefing: During which safety

“Get training in the subject through

Climate can I help my family and community prepare for a

Through training in this area, basic concepts