Erika Putri Mustika Sari is a persistent and organized person seeking to continuously learn and improve. She holds a Bachelor's Degree in Management from Soegijapranata Catholic University and has work experience as a Teller and in Customer Service at PT Bank Central Asia Tbk and Bank Indonesia. She is also the small business owner of Tekateki.mu. Her skills include Microsoft Excel, HR fundamentals, and comprehensive HR administration. She is detail-oriented and performs well under pressure.
Erika Putri Mustika Sari is a persistent and organized person seeking to continuously learn and improve. She holds a Bachelor's Degree in Management from Soegijapranata Catholic University and has work experience as a Teller and in Customer Service at PT Bank Central Asia Tbk and Bank Indonesia. She is also the small business owner of Tekateki.mu. Her skills include Microsoft Excel, HR fundamentals, and comprehensive HR administration. She is detail-oriented and performs well under pressure.
Erika Putri Mustika Sari is a persistent and organized person seeking to continuously learn and improve. She holds a Bachelor's Degree in Management from Soegijapranata Catholic University and has work experience as a Teller and in Customer Service at PT Bank Central Asia Tbk and Bank Indonesia. She is also the small business owner of Tekateki.mu. Her skills include Microsoft Excel, HR fundamentals, and comprehensive HR administration. She is detail-oriented and performs well under pressure.
Erika Putri Mustika Sari is a persistent and organized person seeking to continuously learn and improve. She holds a Bachelor's Degree in Management from Soegijapranata Catholic University and has work experience as a Teller and in Customer Service at PT Bank Central Asia Tbk and Bank Indonesia. She is also the small business owner of Tekateki.mu. Her skills include Microsoft Excel, HR fundamentals, and comprehensive HR administration. She is detail-oriented and performs well under pressure.
Tambakaji 09/12 Ngaliyan, Semarang People who are persistent to achieve good results. Have a strong will to learn new things. An organized and interpersonal person the good one. I have always been a problem solver and a critical thinker. Also detail oriented. I definitely do well under pressure.
Education Level Soegijapranata Catholic University - Semarang Aug 2015 - Mar 2019 Bachelor Degree in Management. Human Resouces, 3.54/4.00 Achievement Improvement Scholarship (Kementerian Ristek Dikti ) 2017-2018 Sandjojo Foundation Scholarship 2016-2017 Sandjojo Foundation Scholarship (PKM) 2018-2019 Kuliah Kerja Lapangan (KKL), Thailand 2018 (Learning the HRM function and work culture in Bangkok)
Work Experiences PT Bank Central Asia Tbk - Yogyakarta Sep 2019 - Mar 2021 Teller, Customer Service Digital Experience (CXO) Organizing administration such as input and daily data recap and recording of archive administration. Created a document for all slips, forms and other documents in an organized manner so as to provide assistance during audit activities Verify the completeness of customer data that is conducting transactions. Complete transactions on the system, 20+ transactions per hour and serve 50+ customers daily. Identify customer needs through cross selling so that referral targets can be met, such as opening 20+ customer accounts per day. Successfully supported the achievement of new branch offices exceeding 2-3x performance targets. Contribute to building a positive customer experience in relationships and transaction settlement using machines or applications. Achievement successfully accredited as a branch of Digital Xperience 2020. Receive, handle and resolve as well as follow up on needs, complaints and input from customers Achievement of the best Service Quality (BSQ) achieve the highest national level rating 2020-2021.
Bank Indonesia - Semarang May 2018 - Aug 2018
Surveyor
Tekateki.mu - Semarang Mar 2019 - Present
Small Business Owner Develop business by developing products, ensuring the quality of goods and analyzing suppliers. Planning an effective marketing strategy and conducting a structured sales administration recap. Delivery of more than 100+ products to all cities in Indonesia. Shipping over 100+ products all around cities in Indonesia.
Organisational Experience Wadah Seni Mahasiswa (WSM) - Universitas Katolik Soegijapranta Jun 2017 - May 2018 Coordinator Staff Led a team of ten people to direct the division of tasks as well as regular communication. Create and manage product development strategy in Division and achieve 150% of the target. Transparent administration in every strategy.
Skills, Achievements & Other Experience
Projects (2018): Economics Festival BEM FEB Liaison Officer (LO)
Projects (2017): Indonesia Marketing Association (IMA) Staff pengembangan Dana Usaha dan Sponsorship
Soft Skills (2022): HR Fundamental (Akademi pelatihan HR) SVB Academy by Stevland Bridge
Soft Skills (2022): Dabu BPJS Kesehatan : Panduan dan Simulasi | SIPP Online : Cara Lapor BPJS Ketenagakerjaan, Comprehensive HR Administration By Mekary University
Hard Skills (2022): Microsoft Excell
CERTIFICATE PARTICIPATION This certifies that
Erika Putri Mustika Sari
is a participant of the Basic Excel Training For Employees & Jobseekers – Batch 17 (Online Training) at 19 - 21 February, 2022, Jakarta, Indonesia.
RAHMAT HIDAYAT CEO & Founder of Seratus Ilmu
DATE OF ISSUE : 22 February 2022 CERTIFICATE ID : 20020879
