What Is HRM
What Is HRM
What Is HRM
Human resource management (HRM) is the process of employing people, training them,
compensating them, developing policies relating to them, and developing strategies to retain
them. As a field, HRM has undergone many changes over the last twenty years, giving it an even
more important role in today’s organizations. In the past, HRM meant processing payroll,
sending birthday gifts to employees, arranging company outings, and making sure forms were
filled out correctly—in other words, more of an administrative role rather than a strategic role
crucial to the success of the organization. Jack Welch, former CEO of General Electric and
management guru, sums up the new role of HRM: “Get out of the parties and birthdays and
enrollment forms.… Remember, HR is important in good times, HR is defined in hard times”
(Frasch, et. al., 2010).
It’s necessary to point out here, at the very beginning of this text, that every manager has some
role relating to human resource management. Just because we do not have the title of HR
manager doesn’t mean we won’t perform all or at least some of the HRM tasks. For example,
most managers deal with compensation, motivation, and retention of employees—making these
aspects not only part of HRM but also part of management. As a result, this book is equally
important to someone who wants to be an HR manager and to someone who will manage a
business.
Staffing
You need people to perform tasks and get work done in the organization. Even
with the most sophisticated machines, humans are still needed. Because of this, one
of the major tasks in HRM is staffing. Staffing involves the entire hiring process
from posting a job to negotiating a salary package. Within the staffing function,
there are four main steps:
1. Development of a staffing plan. This plan allows HRM to see how many people
they should hire based on revenue expectations.
2. Development of policies to encourage multiculturalism at
work. Multiculturalism in the workplace is becoming more and more important, as
we have many more people from a variety of backgrounds in the workforce.
3. Recruitment. This involves finding people to fill the open positions.
4. Selection. In this stage, people will be interviewed and selected, and a proper
compensation package will be negotiated. This step is followed by training,
retention, and motivation.
Pay
Health benefits
401(k) (retirement plans)
Stock purchase plans
Vacation time
Sick leave
Bonuses
Tuition reimbursement
Retention
Retention involves keeping and motivating employees to stay with the
organization. Compensation is a major factor in employee retention, but there are
other factors as well. Ninety percent of employees leave a company for the
following reasons:
Discrimination laws
Health-care requirements
Compensation requirements such as the minimum wage
Worker safety laws
Labor laws
Worker Protection
Safety is a major consideration in all organizations. Oftentimes new laws are
created with the goal of setting federal or state standards to ensure worker safety.
Unions and union contracts can also impact the requirements for worker safety in a
workplace. It is up to the human resource manager to be aware of worker
protection requirements and ensure the workplace is meeting both federal and
union standards. Worker protection issues might include the following:
Chemical hazards
Heating and ventilation requirements
Use of “no fragrance” zones
Protection of private employee information
References
Cappelli, P., “HR Implications of Healthcare Reform,” Human Resource Executive
Online, March 29, 2010, accessed August 18, 2011, http://www.hreonline.com/HRE/story.jsp?
storyId=379096509.
Frasch, K. B., David Shadovitz, and Jared Shelly, “There’s No Whining in HR,” Human
Resource Executive Online, June 30, 2009, accessed September 24,
2010, http://www.hreonline.com/HRE/story.jsp?storyId=227738167.
Rivenbark, L., “The 7 Hidden Reasons Why Employees Leave,” HR Magazine, May 2005,
accessed October 10, 2010, http://findarticles.com/p/articles/mi_m3495/is_5_50/ai_n13721406.