Released

Products: Genset Controllers

Device Series: easYgen-3000XT
Devices: easYgen-3100XT/3200XT/3400XT/3500XT

EASYGEN-3000XT FLASH INSTRUCTION #37630

Flashing a Woodward easYgen-3000XT device for full or partial update

For trained personnel only!

Updating the device software needs expert level. Otherwise, the device
can become unusable or even cause error function that can lead into
dangerous situation with genset.

DO NOT switch off the device

until the flash procedure is explicitly mentioned as
completely finished as described below

If the device to be updated is installed into a running genset system, it

is mandatory that a genset control expert guarantees trouble free
system setup during update process.

If firmware update process is however interrupted before it has finished,

due to lost or switched off power supply, your device may be no longer
able to operate.
Note that you perform firmware update at your own risk.

What to do?
The updating process comes with conditions, which need certain preparations, ask for step-by-step procedure,
and will be closed with some final preparations.
First, read this instruction manual completely and carefully, before you start updating your device.

www.woodward.com 37630 easYgen-3000XT Flash Instruction 1

 Released

PRECONDITIONS
The following conditions are mandatory BEFORE updating a device:

 PC or laptop computer with the latest version of Woodward software ToolKit installed
 Get the latest version here

 Appropriate configuration files installed/copied on your computer

 Powered up easYgen-3000XT (12/24 V) but

 without any(!) genset control operation
 without communicating to other devices

 PC or laptop computer connected to the device via the preferred interface type and cable

 Current version of update file *.scp, according to the actual device and the preferred interface.
 Get the latest version here

There are two possible ways to update the easYgen-3000XT:

 via USB interface
 via Ethernet interface

We recommend using the Ethernet variant for the update procedure.

Depending on the way, you want to conduct the update you may receive an appropriate file:
 File for USB: “…usb.scp”.
 File for Ethernet: “…eth.scp”.

For each interface, it is mandatory to use the appropriate file!

www.woodward.com 37630 easYgen-3000XT Flash Instruction 2

 Released

PREPARATIONS
EASYGEN-3000XT
 Select operation mode "STOP"
 Ensure that "running gensets" are controlled by other genset control(s)
 Remove all interface connections, except the connection for updating the device

TOOLKIT
 Save your current settings as *.wset file on your computer to ensure re-storing it later

1 Start ToolKit software

2 Open the appropriate configuration file (*.wtool) which fits to your device

3 Click the “Connect” icon

- Connection selection sub window opens

4 Select the appropriate interface for the device which

is supposed to be flashed for (partial) update
- Login screen appears

5 To login with user name and password for

Code Level 5 is required!

- After Log-In, HOME PAGE now displays data and

actual status from the connected device

www.woodward.com 37630 easYgen-3000XT Flash Instruction 3

 Released

UPDATE PROCEDURE
1 Select “File” --> “Load Application” and follow the
instructions
- Load Application sub window opens

2 Continue with “Next”

- Application File Selection window opens

3 Click “Browse” and select the provided *.scp file.

If available, select _eth.scp or _usb.scp with
respect to the appropriate interface to which you
are connected now

Continue with “Next”

- Restore Settings windows opens

4 Please ensure that your settings are saved e.g.,

by checking the “Restore …” box

Continue with “Next”

www.woodward.com 37630 easYgen-3000XT Flash Instruction 4

 Released

5 Update via USB: Continue at Step 6

Update via Ethernet: “Select Device” window
appears.

Notes!
Ensure that the device will
NOT BE SWITCHED OFF during update process
before you click “Next”!

Select you device if not already selected and

click “Next”

Notes!
If next window says “Failed”:

In this case the actually entered code is below

Code Level 5.
Click “Close” then “Disconnect” in ToolKit window.
Go back to Chapter “Preparations” step 4 and
login with code for Code Level 5

If “Production Identifier Mismatch” window

appears:

The .scp file you have selected does not fit to the
hardware of that device.
Click “Cancel” and
check the selected file in step 3.

6 The update process has now started, and ToolKit transfers the file to the memory of the device.
easYgen-3000XT with display:
The device switches off the display. Furthermore, “Ready for operation” relay de-energizes.
The buttons TEST, STOP, AUTO, MAN and the yellow alarm LED are illuminated

easYgen-3000XT with LEDs (metal housing):

LEDs “Communication” and “Operation” turn red. Furthermore, “Ready for operation” relay de-energizes.

www.woodward.com 37630 easYgen-3000XT Flash Instruction 5

 Released

Via Ethernet, the transfer takes about 6 - 9

minutes.
Via USB, the transfer takes about 15 – 18
minutes.

Still valid: DO NOT SWITCH OFF THE DEVICE!

Wait until the bar graph is completed.

With some ToolKit versions (e.g.: ToolKit 5.1) loading application window seems to stuck up
at the end when the bar graph is full. In this case …

a) HMI Variant: Observe the HMI.

When you observe the boot-up is complete and the display is showing home screen.
Check the firmware version (how to check the firmware version is described below)
NOTE

b) Back panel variant: Observe the LEDs.

When you observe the LEDs have become stable (approx. 10 mins after the bar is full).
Press Cancel on loading application window. A message appears "The flash update may
not be complete...". Ignore the message and check the firmware version via Toolkit.
Firmware should be upgraded. If not, try again and let the process run a little longer.

… otherwise:
Afterwards “Application loaded successfully” will
appear

DO NOT click “Close”!

Leave that window as it is for now!

DO NOT switch off the device!

www.woodward.com 37630 easYgen-3000XT Flash Instruction 6

 Released

7 Now the device will reboot automatically and continues the update process.
easYgen-3000XT with display:

During the reboot, the display of the device will

show in RED:
“Updating: Please do not switch off the device!”
The bar graph shows the progress of the update
action

DO NOT SWITCH OFF THE DEVICE!

This process will finish after about 4-5 minutes

easYgen-3000XT with LEDs (metal housing):

LEDs “Communication” and “Operation” stay still red.
DO NOT switch off the device!
After about 30 seconds, the LEDs will start blinking in turn for about 2:30 minutes.
Afterwards both LEDs again turn red for a moment.
DO NOT switch off the device!

8 After the device has finished the previous step, it will perform automatically again a reboot.
Now the device starts with the new software version.
Update has finished completely after the device has started the application, and the easYgen-3000XT with
display shows the Home Screen on the HMI as usual.
In easYgen-3000XT with LEDs (metal housing), the “Operation” LED turns to green, as usual. If there is an
alarm active, LED toggles green/red, as usual.

Now the window “Application loaded successfully”

can be closed

Click “Close”

www.woodward.com 37630 easYgen-3000XT Flash Instruction 7

 Released

Check the version

In ToolKit: Navigate to “STATUS MENU”  “Diagnostic” – “Version”
Via HMI: “Next Page”  “Diagnostic”  “Version”
The “Application”, “HMI”, “Bitmap” and “Language” must have the same version.
If there is any discrepancy, there will show an exclamation mark besides the respective version
HMI Screen:

ToolKit screen HMI screen

In this case, please contact your sales support partner to fix the problem:
For further Product Support Options, Product Service Options, Returning Equipment for Repair, and/or
Engineering Services please download application note #37573.

www.woodward.com 37630 easYgen-3000XT Flash Instruction 8

 Released

Close update
Ensure latest (saved) setting
- Check whether your latest specific settings are still/again loaded. If not:
- Re-load your latest saved settings or execute “factory settings”

Undo temporary safety preparations

- Re-connect all interface connections that have not been necessary for the flash update process

Device is updated and ready for use!

- Start your application

www.woodward.com 37630 easYgen-3000XT Flash Instruction 9

 Released

We appreciate your comments about the content of our publications.

Please send comments to: [email protected]
Please reference publication 37630.

Homepage
www.woodward.com

Woodward has company-owned plants, subsidiaries, and branches,

as well as authorized distributors and other authorized service and sales facilities throughout the world.
Complete address / phone / fax / email information for all locations is available on our website.

THE INFORMATION CONTAINED IN THIS APLLICATION NOTE IS PROVIDED AS IS WITHOUT REPRESENTATIONS OR WARRANTIES OF
ANY KIND EXPRESSED OR IMPLIED. THE ADHERENCE TO THE INFORMATION CONTAINED IN THIS APPLICATION NOTE SHALL BE AT
THE USER’S OWN RISK. WOODWARD EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES CONCERNING WHETHER
THE DELIVERABLES, OR SOFTWARE WILL PRODUCE ANY SPECIFIC RESULT OR PERFORM ANY PARTICULAR FUNCTION.
WOODWARD FURTHER EXPRESSLY DISCLAIMS ANY LIABILITY FOR DAMAGES, LOSSES, COSTS OR EXPENSES ARISING DIRECTLY
OR INDIRECTLY FROM THE USE OF THIS APPLICATION NOTE, UNLESS WOODWARD HAS PROVABLY ACTED WITH WILLFUL
MISCONDUCT OR GROSS NEGLIGENCE.
WOODWARD RESERVES THE RIGHT TO UPDATE ANY PORTION OF THIS PUBLICATION AT ANY TIME. INFORMATION PROVIDED BY
WOODWARD IS BELIEVED TO BE CORRECT AND RELIABLE. HOWEVER, NO RESPONSIBILITY IS ASSUMED BY WOODWARD UNLESS
OTHERWISE EXPRESSLY UNDERTAKEN.

www.woodward.com 37630 easYgen-3000XT Flash Instruction 10