Human Resources - 8.01.

09 (Revision 161 - 08/07/2019)

(manual section is applicable for above companies)

HUMAN RESOURCES Revision 161 : August/07/2019
Chapter 8 - .01 Beverage Operations
8.01.09 Bar Utility

Position Description
Position Title: Bar Utility

POSITION SUMMARY

Maintains bar work areas, glassware, equipment and utensils in clean, orderly and stocked
condition. Responsible for supporting bar operations by performing the following
essential duties and responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

All duties and responsibilities are to be performed in accordance with Royal Caribbean
International’s The Royal Way, SQM standards, USPH and HACCP guidelines,
ServeSafe, environmental, and workplace safety policies and procedures. Each shipboard
employee may be required to perform all functions in various food and beverage service
venues throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in

Excellence , each employee conducts oneself in a professional and courteous manner at all
times. This consists of physical and verbal interactions guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.

1. Maintains the cleanliness of the bar work areas and follows proper washing and
sanitation of glasses, work areas, utensils, pantries, floors, equipment, etc.
Washes worktables, walls, refrigerators, equipment and all related surfaces and
counters. Sweeps and mops floor. Utilizes proper USPH sanitation procedures at
all times.
2. Segregates and removes trash and garbage and places it in designated containers.
Steam cleans or hoses out garbage cans. Utilizes proper USPH sanitation
procedures at all times.

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3. Collects used glassware and transports them to the galley. Places glasses in the
proper racks or on conveyor to dishwashing machine. Operates washing machine
according to instructions. Inspects glasses for cracks, chips and removes them
from circulation. Returns clean glasses to their appropriate places according to
handling procedures. Utilizes proper USPH procedures at all times.
4. Ensures an adequate supply of glassware is on hand at all times. Retrieves
glassware from central location and restocks as needed. Utilizes proper USPH
procedures at all times.
5. Keeps ice bins stocked at all times. Retrieves ice from central location and
restocks as needed. Utilizes proper USPH procedures at all times.
6. Ensures dry snack bowls are filled at all times. Utilizes proper USPH procedures
at all times.
7. Collects and transports a variety of supplies between storage and work areas.
Places items in the appropriate location in the bar. Utilizes proper USPH
procedures at all times.
8. Participates with the bar staff in all activities required in opening and/or closing
the bar. Utilizes proper USPH procedures at all times.
9. On boarding days, loads shipments from vendors onboard the vessel to storage
area and then to assigned bar.
10. Attends meetings, training activities, courses and all other work-related activities
as required.
11. Able to accurately complete transfer documentation.
12. Performs related duties as required. This position description in no way states or
implies that these are the only duties to be performed by the shipboard employee
occupying this position. Shipboard employees will be required to perform any
other job-related duties assigned by their supervisor or management.

QUALIFICATIONS
Minimum hiring, language and physical requirements to perform the job.

Hiring Requirements:
 Successfully completes Royal Caribbean International’s Alcohol Awareness
Training Tests (ServSafe) with a passing score, within 30 days of contract.
 Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge,
cruise ship etc. preferred.
 Ability to work independently and assess bar needs for restocking
 Completion of high school or basic education equivalency preferred.

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 Human Resources - 8.01.09 (Revision 161 - 08/07/2019)

 Ability to identify bar glassware and bar supplies. Basic knowledge of bar
equipment (blenders, flash blenders, ice machines)
 Ability to collect and transport supplies from various locations throughout the
vessel.
 Completion of high school or basic education equivalency preferred.
 Ability to speak additional languages such as Spanish, French, German, Italian, or
Portuguese is preferred.

Internal Candidate Requirements:

In addition to the stated hiring requirements, internal candidates are required to fulfill
the following:

 Must meet the external hiring requirements as detailed above.

 Actively follows ServSafe responsible service of alcoholic beverages.
 Successfully passes ServSafe training within the first 30 days of contract.
 Must have been in current, permanent position and completed one entire contract
with a performance rating of Satisfactory or above in that position before
applying.
 No written warnings on file within the past 6 months.
 Must successfully complete the process for Shipboard Job Applications.

Language Requirements:
 Ability to speak English clearly, distinctly, and cordially with guests.
 Ability to speak additional languages such as Spanish, French, German, Italian, or
Portuguese is preferred.

 Ability to read and write English in order to understand and interpret written
procedures. This includes the ability to give and receive instructions in written and
verbal forms and to effectively present information and respond to questions from
guests, supervisors, and co-workers.

 Physical Requirements:

While performing the duties of this job, the shipboard employee is regularly required to
stand for long periods of time; walk; use hands to touch, handle, or feel; reach with hands
and arms; talk or hear; and taste or smell. Specific vision abilities required by this job
include close vision, distance vision, color vision, peripheral vision, depth perception,
and ability to adjust focus.

All shipboard employees must be physically able to participate in emergency life saving

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 Human Resources - 8.01.09 (Revision 161 - 08/07/2019)

procedures and drills. Full use and range of arms and legs s well as full visual, verbal and
hearing abilities are required to receive and give instructions in the event of an emergency
including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.

Related Entries:

Related Chapters:

END OF SECTION

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