Project Report

on

“Travelling Chatbot using Android”

Submitted to the
Savitribai Phule Pune University
In partial fulfillment for the award of the Degree of
Bachelor of Engineering
in
Information Technology
by
72164344C: Rupali Dakore
72164352D: Sakshi Kolte
72164358C: Janhavi Patil
72164359M: Pragati Bhakkad

Under the guidance of

Prof. A. D. Khairkar

Department of Information Technology

Bharati Vidyapeeth's College of Engineering for Women
Katraj - Dhankawadi,
Pune - 411 043.

2022-23
 CERTIFICATE
Department of Information Technology

This is to certify that,

72164344C: Rupali Dakore
72164352D: Sakshi Kolte
72164358C: Janhavi Patil
72164359M: Pragati Bhakkad
have successfully completed this project report entitled “TRAVELLING CHATBOT
USING ANDROID”, under my guidance in partial fulfillment of the requirements
for the degree of Bachelor of Engineering in Department of Information
Technology of Savitribai Phule Pune University during the academic year 2022-23.

Date:

Place: Pune

Prof. A. D. Khairkar Prof. Dr. D. A. Godse

Guide Head of the Department

Prof. Dr. S. R. Patil

Principal

This project report is examined by us as per the Savitribai Phule Pune University,
Pune requirements at Bharati Vidyapeeth's College of Engineering for Women,
Pune - 43 on

Internal Examiner External Examiner

I
 ACKNOWLEDGEMENT

We take this opportunity to thank our project guide Prof. A. D. Khairkar, review panel
members Prof. M. A. Rane and Dr. S. S. Thite, Head of Department of Information
Technology Prof. Dr. D. A. Godse for their valuable guidance and for providing all the
necessary facilities, which wereindispensable in the completion of this project report.
We are also gratefulto respected Prof. Dr. S. R. Patil, Principal, Bharati Vidyapeeth’s
College of Engineering for Women, Pune, for his support and guidance that has helped
to expand horizons of thought and expression. We would also like to thank the institute
for providing the required facilities, Internet access and important books.

Rupali Dakore
Sakshi Kolte
Janhavi Patil
Pragati Bhakkad

II
 ABSTRACT

Today's users have a lot of issues when it comes to travelling in any android application
because, in most cases, the user gets more than he expected, or he gets results which
are not according to his convenience. The system focuses on automating the
communication process using chat-bots, as well as providing customized results tothe
user, making the travelling convenient and user friendly for him. This chatbot will
simply answer questions about the application and guide users through theprocess so
that they can use it with ease. Our system will encourage all fellow travelersto find the
best accommodations, the most convenient routes, and will significantly improve their
customer satisfaction. The proposed system can also be useful in situations where a
person may feel uncomfortable to text, such as while driving. The developed bot has
proved to be effective for searching for various types of places and interacts well with
the user, trying to assist in the finding of additional information about a specific location
based on the user's queries. Extensive research on existing systems demonstrated faults
that the system attempts to address by developing a chat-botusing KNN and Dialog flow
Library and using the various algorithms such as KeywordMatching, String Similarity,
Spellchecker, and Natural language parser. The implementation of this system has
resulted in improved resource utilization and increased user responsiveness. This
system has been implemented to integrate with any information regarding the hotel,
foods, and weather travelling chatbot android application to ease the process or query
of travelling.

III
 CONTENTS

Acknowledgement II
Abstract III
List of Abbreviations VI
List of Figures VII
List of Table VIII

Sr. No. Chapter Page No.

1. Introduction to Travelling Chatbot 1
1.1 Introduction 1
1.2 Aims / Motivation behind Project 1
1.3 Overview of the Project 1
1.4 Organization of the report 2
2 Literature Survey 3
2.1 Introduction 3
2.2 Related Work 3
3 Problem Statement 6
3.1 Problem Statement 6
3.2 Scope of the Project 6
3.3 Objectives of the Project 6
3.4 Constraints of the Project 6
4 Project Requirements 7
4.1 Hardware Requirements 7
4.2 Software Requirements 7
5 System Analysis of Proposed Architecture 8
5.1 System Architecture 8
5.2 DFD Diagram 8
5.3 UML Diagram 9

IV
 5.3.1 Use Case Diagram 9
5.3.2 Class Diagram 11
5.3.3 Deployment Diagram 12
5.3.4 Activity Diagram 12
5.3.5 Component Diagram 14
5.3.6 Sequence Diagram 14
6 System Implementation 16
6.1 Methodology 16
6.2 Algorithm 17
7 Proposed GUI 21
7.1 Login Page 21
7.2 Forgot Password 21
7.3 Forgot Mail 21
7.4 Forgot Mail 22
7.5 Reset Password 22
8 Project Plan 23
9 Conclusion 25
10 References 26
11 Plagiarism Report 27

V
 LIST OF ABBREVIATIONS

1. KNN – K-Nearest Neighbor

2. DFD – Data Flow Diagram
3. IDE – Integrated Development Environment
4. UML – Unified Modeling Language
5. RAM – Random Access Memory

VI
 LIST OF FIGURES

Sr. No. Figure Name Page No.

5.1 System Architecture 9
5.2 DFD Diagram 9
5.3.1 Use Case Diagram 10
5.3.2 Class diagram 11
5.3.3 Deployment diagram 12
5.3.4 Activity diagram 13
5.3.5 Component diagram 14
5.3.6 Sequence Diagram 15
6.2.1 KNN positioning 1 16
6.2.2 KNN positioning 2 17
7.1 Login Page 19
7.2 Forgot Password 19
7.3 Forgot mail 1 19
7.4 Forgot mail 2 20
7.5 Reset password 20

VII
 LIST OF TABLE

Sr. No. Table Name Page No.

8.1 Project Plan 22

VIII
 CHAPTER 1

INTRODUCTION TO TRAVELLING CHATBOT USING

ANDROID

1.1 Introduction

Android-based chatbots can interact with the user after understanding the requirement
of users. So instead of a human on one side replying to the queries of another human
on theother side the chatbot will act as a human and reply to the queries of the user.
The chatbot uses what are called neural networks, vast networks of machines that
approximate the web of neurons in the human brain. It is a software application that
runs automated tasks over the Internet [1]. Traditionally chatbot performs tasks that
are simple and structurally repetitive, at a much higher rate that is possible for a
human alone. Bot is a type of interactive agent, a computer program designed to
simulate an intelligent conversation with one or more human users via speech
recognition and chat interface. The system provides precise output to its users even
if minor spelling mistake is there.Moreover, the parsing of sentences avoids sending
to the system words that do not forma pattern [5]. The project benefits the individuals
who regularly travel. A mobile travel app is a software application that has been
developed specifically for use on smaller devices, such as smart phones can be used
by business travelers to book and manage their travel [2].

1.2 Motivation behind Project

Travelling chatbot app helps users to Search best location for the holiday, also book
nearest hotels. In addition, weather forecasting is main point of our project, tourists
arealso motivated to travel by other factors.

1.3 Overview of the Project

Chatbot is the activities of people traveling to and staying in places outside their usual
environment for leisure, business or other purposes for not more than one consecutive
year. A mobile travel app is a software application that has been developed
specifically

BVCOEW 1
 for use on smaller devices, such as smart phones can be used by business travelers
tobook and manage their travel whilst on the move.

1.4 Organization of the Project

Chapter1 – Chapter 1 describes brief introduction of the project, motivation, overview,

need and project undertaken.
Chapter 2 – Chapter 2 describes an introduction which consists of the background
ofthe project literature survey for this project concept.
Chapter 3 – This chapter includes problem statement, constraints, objectives,
features,scope of the project.
Chapter 4 – This chapter describes a project requirement.
Chapter 5 – This chapter includes the design part. In that System architecture
diagram,all UML diagrams are there.
Chapter 6 – This chapter implementation part of the project. In that all required
algorithm for project such as K-Nearest Neighbors (KNN).
Chapter 7 – This chapter includes working modules of the project.
Chapter 8 – This chapter includes test cases.
Chapter 9 – This chapter includes a project plan for the project.
Chapter 10 – Chapter 10 includes the conclusion of the project.

BVCOEW 2
 CHAPTER 2

LITERATURE SURVEY

2.1 Introduction
Android-based chatbots can interact with the user after understanding the requirement
of users. So instead of a human on one side replying to the queries of another human
on theother side the chatbot will act as a human and reply to the queries of the user.
The chatbot uses what are called neural networks, vast networks of machines that
approximate the web of neurons in the human brain. It is a software application that
runs automated tasks over the Internet.

2.2 Related Work

1. N. Sripriya, N. Sripriya, R. Pooja Bhaiya, V. Nikita “Speech-Based Virtual

Travel Assistant for Visually Impaired”
In this paper to develop a speech based virtual assistant for travelers, which helps
themfind nearby places such as restaurants, temples, bakeries and a lot more. It also
providesvarious specific details, like rating, opening hours, address, contact number,
etc., aboutthe places and a short summary if required. The proposed methodology is
majorly divided into three phases:
• Speech Recognition

• Speech Synthesis

• Natural Language Processing

These three phases work with each other to interact with the user and to help user
findthe required place and answer users’ queries. The Google API- Places API is
used to retrieve the places as well as the place details as per the user’s request [1]

2. Muhammad Afzaal, Muhammad Usman, Alvis Fong “Tourism Mobile App

with Aspect-Based Sentiment Classification Framework for Tourist Reviews”
This paper presented an aspect-based sentiment classification framework that
classifiesopinions/reviews about aspects into positive or negative. In this framework,
a tree- based aspects extraction method is proposed that extracts both explicit and
implicit aspects from tourist opinions. It extracts frequent nouns and noun phrases
from reviewstext, and then groups similar nouns using WordNet. Decision tree is
employed on reviews where review words are used as internal nodes and extracted
BVCOEW 3
 noun as leaf of a tree. Opinion-less and irrelevant sentences are first removed by
employing Stanford Basic Dependency on each sentence. Next, features are extracted
from the remaining sentences with N-Grams and POS Tags to train the classifiers.
Lastly, machine learningalgorithms are applied to the extracted features to train the
classifiers. Once suitably trained, the learned model is used to classify the sentiment
about extracted aspects intopositive or negative. Finally, the proposed aspect-based
sentiment mining framework has been implemented as a mobile app for consumers.
The mobile app provides a user-friendly way to analyze tourist sentiments by aspects.
Using their smartphones, traveling consumers can get useful and noise suppressed
information to help them make decisions when they visit any tourist place. Future
research will focus on scalability andspeeding up the total response time to further
improve the user experience [2]

3. Ramkrishna vadali, Shraddha Gaware, Shreya Inamdar, Rushikesh Kothule,

Sumit Kshirsagar “Travel Application with Chatbot Service”

This paper proposed the design of an Android based mobile application with an AI-
powered chatbot that helps users get the travel information they need anytime,
anywhere. Users will be able to get detailed data including pictures of all tourist
attractions in Pune. Guidance and convenient hotel/resort reservation services are
alsoprovided. This allows users to receive satisfactory customer service through the
chatbot. Chabot are great tools for human machine communication. The app is
designed to receive fast responses from bots, providing accurate responses to user
questions withoutdelay. Chatbot system generates a Q&A log in the form of a chatbot
to respond to the users’ queries. Then the chatbot summons applicable keywords
from the sentence and answers those questions. If a match is found, a meaningful
answer is provided or a similar answer is displayed. It is convenient to use chatbots
[3]

4. Akshay Kumar, Pankaj Kumar Meena, Debi Prasanna Panda, Ms. Sangeetha
“Chatbot in python”
In this paper introduced a chatbot that can interact with users. This chatbot can
answerqueries in the textual user input. For this purpose, AIML with program-o has
been used.The chatbot can answer only those questions which he has the answer in
its AIML dataset. So, to increase the knowledge of the chatbot, we can add the APIs of
Wikipedia,Weather Forecasting Department, Sports, News, Government and a lot
more. In such cases, the user will be able to talk and interact with the chatbot in any

BVCOEW 4
 kind of domain.Using APIs like Weather, Sports, News and Government Services,
the chatbot will be able to answer the questions outside of its dataset and which are
currently happening in the real world. The next step towards building chatbots
involves helping people to facilitate their work and interact with computers using
natural language or using their set of rules. Future Such chatbots, backed by machine-
learning technology, will be ableto remember past conversations and learn from them
to answer new ones. The challengewould be conversing with the various multiple bot
users and multiple users [4]

5. Shabina Sayed, Rushabh Jain, Burhanuddin Lokhandwala, Fakhruddin

Baroda Wala “Android based Chat-Bot”
In this paper describes the system communicates with the users using a chatting
application which provides intelligent answers and guidance to get information
requiredfor bookings of hotel rooms. The system provides precise output to its users
even avoiding minor spelling mistake. Moreover, parsing avoids sending the system,
words that do not form a pattern. Regular travelers can make the most out of the
system [5]

BVCOEW 5
 CHAPTER 3

PROBLEM STATEMENT

3.1 Problem Statement

To develop Travelling chatbot application using android.

3.2 The Project's Scope

Tourism app guides users in finding the best vacation location. Book nearby hotels
as well. Tourism motivations include relaxation and family strengthening.
Additionally weather forecasting is the major point of our project, tourists are also
motivated to travel for other reasons.

3.3 Objectives

 To develop an algorithm that will be used to identify answers related to users

submitted travelling queries.
 To develop a database were all the related data will be stored which will help to
answer the user query.
 Using the KNN algorithm To implement or find the nearest hotel, famous Food,
and Historical Places.
 To implement the chatting platform using the Dialogue Flow Library.

3.4 Constraints

The Software can be designed in Android Studio. For design purposes, we are going
to use Kotlin for development, and at the backend we are going to use a database like
Firebase.

BVCOEW 6
 CHAPTER 4

PROJECT REQUIREMENTS

4.1 Hardware Requirements

• Processor - Intel i5 or more
• Speed – 2.4 GHz
• RAM – 8 GB
• Hard Disk – 500 GB

4.2 Software Requirements

• Operating System - Windows 10 or more

• IDE – Android Studio
• Language – Kotlin
• Database - Firebase

BVCOEW 7
 CHAPTER 5

SYSTEM ANALYSIS OF PROPOSED ARCHITECTURE

5.1 System Analysis Proposed Architecture:

Fig. 5.1 System Architecture

5.2 DFD Diagram

A data flow diagram (DFD) is a graphical representation of the flow of data through
an information system, modeling its process aspects. A DFD is often used as a
preliminarystep to create an overview of the system without going into detail, which
can later be elaborated. A DFD shows what kind of information will be input to and
output from the system, how the data will advance through the system, and where the
data will be stored. It does not show information about process timing or whether
processes will operate in sequence or in parallel, unlike a traditional structured
flowchart which focuses on control flow, or a UML activity workflow diagram,
which presents both control and data, flows as a unified model.

BVCOEW 8
 Fig. 5.2 DFD Diagram

5.3 UML Diagrams

5.3.1 Use case Diagram

A use case diagram is a graphical representation of a user’s interaction with the

system and depicting the specifications of a use case. A use case diagram can
show thedifferent types of users of a system and the various ways in which they
interact with theUse case diagrams are used to gather the requirements of a
system including internal and external influences. These requirements are
mostly design requirements. So, when a system is analyzed to gather its
functionality, use cases are prepared and actors are identified.

BVCOEW 9
 The purposes of use case diagrams can be as follows:
• Used to gather requirements of a system.

• Used to get an outside view of a system.

• Identify external and internal factors influencing the system.

• Show the interaction among the actors.

Fig. 5.3.1 Use Case Diagram

BVCOEW 10
 5.3.2 Class Diagram:

The class diagram is a static diagram. It represents the static view of an

application. Class diagram is not only used for visualizing, describing and
documentingdifferent aspects of a system but also for constructing executable
code of the software application. The class diagram describes the attributes and
operations of a class and the constraints imposed on the system. The class
diagrams are widely used in the modelingof object-oriented systems because
they are the only UML diagrams which can be mapped directly with object-
oriented languages. The class diagram shows a collectionof classes interfaces,
associations, collaborations and constraints.

Fig. 5.3.2 Class Diagram

BVCOEW 11
 5.3.3 Deployment Diagram:

Deployment diagrams are used to visualize the topology of the physical

components of a system where the software components are deployed. So,
deployment diagrams are used to describe the static deployment view of a
system. Deployment diagrams consistof nodes and their relationships.

Fig. 5.3.3 Deployment Diagram

5.3.4 Activity Diagram:

Activity diagrams are graphical representations of workflows of stepwise

activities andactions with support for choice, iteration and concurrency. In the
Unified Modeling Language, activity diagrams are intended to model both
computational and organizational processes (i.e., workflows). Activity
diagrams show the overall flow ofcontrol. Activity diagrams are constructed
from a limited number of shapes, connectedwith arrows.

BVCOEW 12
 The most important shape types:
• Rounded rectangles represent actions
• Diamonds represent decisions
• Bars represent the start (split) or end (join) of concurrent activities
• A black circle represents the start (initial state) of the workflow
• An encircled black circle represents the end (final state).
Arrows run from the start towards the end and represent the order in which
activities happen. Hence, they can be regarded as a form of flowchart. Typical
flowcharttechniques lack constructs for ex-pressing concurrency. However, the
join and split symbols in activity diagrams only resolve this for simple cases;
the meaning of the model is not clear when they are arbitrarily combined with
decisions or loop.

Fig. 5.3.4 Activity Diagram

BVCOEW 13
 5.3.5 Component Diagram:

A Component Diagram displays the structural relationship of components of a

softwaresystem. These are mostly used when working with complex systems
that have many components. Components communicate with each other using
interfaces. The interfaces are linked using connectors.

Fig 5.3.5 Component Diagram

5.3.6 Sequence Diagram

Sequence Diagrams are interaction diagrams that detail how operations are
carried out. They capture the interaction between objects in the context of a
collaboration. Sequence Diagrams are time focus and they show the order of
the interaction visually by using the vertical axis of the diagram to represent
time what messages are sent and when.
Purpose of Sequence Diagram
• Model high-level interaction between active objects in a system.
• Model the interaction between object instances within a collaboration
that realizes a use case.
• Model the interaction between objects within a collaboration that realizes
an operation.
• Either model generic interactions (showing all possible paths through the
interaction) or specific instances of a interaction (showing just one path
through the interaction).

BVCOEW 14
 Fig. 5.3.6 Sequence diagram

BVCOEW 15
 CHAPTER 6

SYSTEM IMPLEMENTATION

6.1 Methodology:

The system that we are proposing will use a retrieval-based chatbot. It will be a perfect
match for our proposed system as the queries or questions in the travel application
canbe easily estimated. Android based smart chat-bot is a very promising system and
aimsto enhance the user and customer experience.
Travelling chatbot app helps users to search for the best location for the holiday. Also
book the nearest hotels. In addition, weather forecasting is the main point of our
project,tourists are also motivated to travel by other factors.

Chatbot Module:

• The user can directly interact with system and system will give instant reply to
the user.

Hotels Module:

• Using KNN Algorithm we can access the current location of the user and
according to that system will show a nearby hotel.
• Using Database, we can also store the list of different hotels.

Food Module:

• Using the current location of the user system will give information about famous
food and information about available food in the hotel.

Weather Module:

• When a user searches the place then our system also gives weather information
according to places.

BVCOEW 16
6.2 Algorithm:

KNN Algorithm:

This algorithm is used to solve classification model problems. K-nearest neighbor or

K-NN algorithm basically creates an imaginary boundary to classify the data. When
new data points come in, the algorithm will try to predict that to the nearest of the
boundary line.

Localization algorithm using KNN:

• Calculate the distance metric from the current pose (query point) to all other
points of interest - measure the similarity between observations and access points
data.
• Return the first K items.

• Calculate position from the first K items.

Fig 6.2.1 KNN Positioning

We measure the similarity between points and then take the weighted average from
the selected subset. This approach is called centroid estimation. When the target node
communicates with all the anchors, i.e., all anchors are visible, the centroid results in
the center of the anchors’ coordinates.
The main assumption in this model, as in most geometrical algorithms, is that all
transmitters are visible.

BVCOEW 17
 6.2.2 KNN Positioning

In the example where a signal is reflected from walls, the radio-based methods will
beprone to error sometimes. The KNN approach allows us to deal with this error
source if number K is tuned correctly. If there are multiple signal reflections, we may
want tolocalize only the 3 most strong signals and reject all noisy information. For
accurate positioning in high reflecting environments, we need to both tune algorithm
settings and collect more data to provide coverage.

Dialog Flow Library

Dialog flow is a platform that simplifies the process of creating and designing a
naturallanguage processing conversational chat assistant which can accept voice or
text data when being used either from the Dialog flow console or from an integrated
web application. To understand how Dialog flow simplifies the creation of a
conversationalchat assistant, we will use it to build a customer care agent for a food
delivery service and see how the built chat assistant can be used to handle food orders
and other requestsof the service users.

BVCOEW 18
 Dialog Flow Terminologies

• Agent

An agent on Dialog flow represents the chatbot created by a user to interact with
other end-users and perform data processing operations on the information it
receives. Othercomponents come together to form an agent and each time one of
these components isupdated, the agent is immediately re-trained for the changes
to take effect.

• Intent

The intent is the user’s end goal in each sentence when interacting with an agent.
For asingle agent, multiple intents can be created to handle each sentence within
a conversation, and they are connected using Contexts.

• Entity

Entities are a means by which Dialog flow processes and extracts specific data
from anend-user’s input.

• Training Phrase

The training phrases is a major way in which an agent can recognize the intent
of an end-user interacting with the agent. Having many training phrases within
an intent increases the accuracy of the agent to recognize an intent, in fact Dialog
flows on training phases recommends that “at least 10-20” training phrases be
added to a createdintent.
To make training phrases more reusable, dialog flow gives the ability to annotate
specific words within the training phrase. When a word within a phrase is
annotated, dialog flow would recognize it as a placeholder for values that would
be provided in anend-user’s input.

• Context

Contexts are string names, and they are used to control the flow of a conversation
withan agent. On each intent, we can add multiple input contexts and
multiple output contexts. When the end-user makes a sentence that is recognized
by an intent the outputcontexts become active and one of them is used to match

BVCOEW 19
 the next intent.

• Knowledge base

A knowledge base represents a large pool of information where an agent can fetch
datawhen responding to an intent. This could be a document in any format such
as txt, pdf,csv among other supported document types.

• Fulfilment

Dialog flow’s fulfilment enables an agent to give a more dynamic response to a

recognized intent rather than a static created response. This could be by calling
a defined service to perform an action such as creating or retrieving data from a
database.

BVCOEW 20
 CHAPTER 7

PROPOSED GUI/WORKING
MODULES/EXPERIMENTAL RESULTS

Fig 7.1 Login Page Fig 7.2 Forgot Password

Fig 7.3 Forgot Mail

BVCOEW 21
 Fig 7.4 Forgot Mail

Fig 7.5 Reset Password

BVCOEW 22
 CHAPTER 8

PROJECT PLAN

Schedule Date Tasks

1st Week 01-07-2022 • Formation of Project group

2nd Week 08-07-2022 • Project Topic Selection

• The precise Problem Statement based

on literature survey and Feasibility
3rd Week 15-07-2022 Study.
July
• Identification of gaps as per reference
papers.
• Identification of 4/5 Major
functionalities of theproject.
4th Week 23-07-2022
• Identification of Stakeholders, Actors,
• Architectural Styles.
• Finalization of Motivation, Objectives,
and Scope of the project.
1st Week 06-08-2022 • List of required Hardware, Software,
or other equipment for executing the
project.
• Calculation of Cost and Software
Measurement/Human Efforts in hours.
2nd Week 13-08-2022
• System overview- proposed system and
expected outcomes.
August
• Architecture and initial phase of
design(DFD).
3rd Week 20-08-2022 • Identification UGC Care Listed
journal for Paper Publication and draft
preparation.

• User and System Requirements.

• Functional and Non-functional
4th Week 27-08-2022
Requirements.
• SRS Document, Writing structures

BVCOEW 23
 SRS as perProblem Statement
• Requirement Analysis / Models.
• UML/ER Diagrams.

• Detail architecture / System design/

Algorithms with analysis / Methods /
1st Week 03-09-2022 Techniques.
• Detailed Design (DFD levels as per the
problem statement).
September • At least 30-40% coding documentation
with at least3 to4 working modules.
2nd Week 10-09-2022
• Identification of test to be essential and
appropriate
• Preparation of Review-1-PPT-
4th Week 17-09-2022
SynopsisStage
1st Week 01-10-2022 • Review-I
• Preparation of Review-2-PPT-
October 2nd Week 08-10-2022
Requirement & Design Specification
3rd Week 15-10-2022 • Review-II
• Project Report Phase-1 Draft Soft
November 1st Week 05-11-2022 Copy Submission to Guide. Updating
the status of paper publication

Table. 8.1 Project Plan

BVCOEW 24
 CHAPTER 9

CONCLUSION

This system is time efficient as whole traveling related questions & answers
procedure is done in a single chat interface. This system provides the customized
output by reducing the confusion of the user related to multiple options. This system
provides real-time supportto the user. This system provides easiest way to fetch the
information from system fromsystem for providing users queries answer. This system
aims to enhance the user and customer experience. This system has flexible nature in
structure related to the varietyof input that the user provides.

BVCOEW 25
 REFERENCES

[1] Akshay Kumar1, Pankaj Kumar Meena2, Debiprasanna Panda3, Ms. Sangeetha,
“CHATBOT IN PYTHON” Volume: 06 Issue: 11, Nov 2019

[2] Muhammad Afzaal, Muhammad Usman, Alvis Fong “Tourism Mobile App with
Aspect-Based Sentiment Classification Framework for Tourist Reviews” IEEE
Conference Paper 2019

[3] Ramkrishna Vadali, Shraddha Gaware, Shreya Inamdar, Rushikesh Kothule , Sumit
Kshirsagar “Travel Application with Chatbot Service” Vol. 11 Issue 04, April-2022

[4] Akshay Kumar, Pankaj Kumar Meena, Debiprasanna Panda, Ms. Sangeetha.
“Chatbot in python” Vol. 11 Issue 04, April-2022

[5] Shabina Sayed, Rushabh Jain, Burhanuddin Lokhandwala, Fakhruddin Barodawala

“Android based Chat-Bot” Volume 137 – No.10, March 2016

[6] M. Dharani,R. Likitha,J.V.S.L. Jyostna,R. Likitha,Suneetha Manne "Interactive

Transport Enquiry with AI Chatbot" 19 June 2020

[7] Sarthak V. Doshi , Suprabha B. Pawar, Akshay G. Shelar , Shraddha S. Kulkarni

“Artificial Intelligence Chatbot in Android System using Open Source Program-
O” Vol. 6, Issue 4, April 2017

BVCOEW 26
 PLAGARISM REPORT

BVCOEW 27
BVCOEW 28
BVCOEW 29
BVCOEW 30
BVCOEW 31
BVCOEW 32
BVCOEW 33
BVCOEW 34