MobileIron Docs@Work 2.16.

1 for iOS
Release Notes
for MobileIron Core and MobileIron Cloud

February 11, 2021

For complete product documentation see:

MobileIron Docs@Work for iOS Product Documentation

Proprietary and Confidential | Do Not Distribute

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Contents
About Docs@Work 4

Support and compatibility 4

Support policy 4

Docs@Work bundle ID 5

FilePass bundle ID 6

MobileIron components 6

Supported device platforms 7

Supported content repositories 8

Supported authentication to content repositories 9

Supported file types for viewing 10

Supported files types for editing 11

Supported file types for annotating 11

Supported file types for document creation 12

Supported encodings for ZIP files 12

Storage limits 12

Language support 12

Port requirements 13

Resolved issues 13

Documentation resources 13

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About Docs@Work
The Docs@Work app gives device users a secure and intuitive way to access, store, view, edit, and annotate
documents from content repositories, such as Microsoft SharePoint. It allows administrators to configure content
repositories, which are then automatically available to device users. It also lets administrators establish data loss
prevention controls to protect documents from unauthorized distribution.

Support and compatibility

The section includes the supported and compatible components that MobileIron supports with this product.

NOTE: This information is current at the time of this release. For MobileIron product versions released
after this release, see that product version's release notes for the most current support and
compatibility information.
• Support policy
• Docs@Work bundle ID
• MobileIron components
• Supported device platforms
• Supported content repositories
• Supported authentication to content repositories
• Supported file types for viewing
• Supported files types for editing
• Supported file types for annotating
• Supported file types for document creation
• Supported encodings for ZIP files
• Language support
• Port requirements

Support policy
MobileIron defines supported and compatible as follows:
• Supported product versions: The functionality of the product and version with currently supported releases
was systematically tested as part of the current release and, therefore, will be supported.
• Compatible product versions: The functionality of the product and version with currently supported releases
has not been systematically tested as part of the current release, and therefore not supported. Based on
previous testing (if applicable), the product and version is expected to function with currently supported
releases.

For MobileIron's End of Sale and Support Policy, see https://community.mobileiron.com/docs/DOC-1089.

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Docs@Work bundle ID

Docs@Work for iOS com.mobileiron.orion.ios

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FilePass bundle ID
FilePass for iOS com.mobileiron.ios.filepass

MobileIron components
TABLE 1. SUPPORTED MOBILEIRON COMPONENTS FOR DOCS@WORK

Component Supported Compatible Required

Version Version

MobileIron Core 11.0.0.0 10.1.0.0, - Yes (either Core or Cloud)

10.8.0.0
Or
MobileIron Cloud R74 Not
Applicable
since only
the latest
version is
available to
all
customers in
Cloud.

MobileIron Standalone 9.9.0 9.4.0 - 9.8.0 Optional

Sentry
Standalone Sentry set up for ActiveSync is required to
open encrypted email attachments in Docs@Work for
iOS.
Standalone Sentry set up for AppTunnel is required:
• to tunnel traffic to content repositories.
NOTE: Tunneling traffic through Standalone
Sentry is supported for Office 365, Box, and
Dropbox with Access.
• for access to CIFS/SMB servers. CIFS/SMB
traffic must be tunneled through
Standalone Sentry.
• Standalone Sentry 8.0.1, 8.5.0 is required for DFS
support. Standalone Sentry 8.5.0 is required for
CUD support with DFS.

Apps for iOS

Mobile@Work 12.11.0 10.0.2 - Required for Docs@Work to be in AppConnect mode.

12.4.1

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 Component Supported Compatible Required
Version Version

(MobileIron Core)
Or
Go Client
74 3.5.0 - 5.5.1
(MobileIron Cloud)

Web@Work 2.12.0 2.7.0 - Optional

2.11.1
Required only if you configure Web@Work as the
default browser.

Email+ 3.16.0 3.8.0 - Optional

3.15.0
Required only if you configure Email+ as the default
email client.

PIV-D Manager app 2.3.1 2.0, 2.1, 2.2 Optional

Required only if you are using derived credentials from
these derived credentials providers:
• Entrust
• DISA Purebred

Supported device platforms

TABLE 2. SUPPORTED DEVICE PLATFORMS FOR DOCS@WORK

Device OS Supported Version Compatible Version

iOS iOS 12 to iOS 14.4 iOS 14.5 beta 1

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Supported content repositories
TABLE 3. SUPPORTED CONTENT REPOSITORIES FOR DOCS@WORK

Content Supported Compatible Comments

Repository

SharePoint • Microsoft SharePoint 2010 Not Users on SharePoint must have

• Microsoft SharePoint 2013 Applicable at least Contribute permissions.
• Microsoft SharePoint 2016 (All listed
• Microsoft SharePoint Office 365 versions are
• OneDrive for Business tested and
Only OneDrive for Business (with supported)
SharePoint and Office 365) is
supported. OneDrive (personal
online storage for consumers) is
not supported.

Cloud Storage • Any repository that supports a Not WebDAV repositories hosted on
WebDAV interface Applicable Windows Server 2003 are not
Examples: WebDAV Box, (All listed supported.
Apache-based WebDAV content versions are
repositories, IIS-based WebDAV tested and
content repositories, CIFS supported).
Windows 2008 R2 SP1, CIFS WebDAV
Samba CentOS 6.2. Box, Apache-
based
WebDAV
content
repositories

Network Drive • CIFS Windows 2008 R2 SP1 • SMB

• CIFS Samba CentOS 6.2 • DFS
• WebDAV
• Apache-based WebDAV content
repositories
• IIS-based WebDAV content
repositories

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 Content Supported Compatible Comments
Repository

Box • Box personal sites are supported. Box Only Box enterprise can be
enterprise configured as a Group site.
Configuring personal Box sites
as Group sites is not supported.

Dropbox • Only user added sites are Not Dropbox cannot be configured
supported. Applicable as a Group site.
(All listed
versions are
tested and
supported).

NOTE: For CIFS,

• CIFS traffic must be tunneled through Standalone Sentry.
• Docs@Work supports SMB 1.0 and SMB 2.0. for accessing CIFS shares. If you are using Windows 2012 r2
servers, you have to update the registry to allow SMB traffic. In Windows 2012 r2 servers SMB is disabled by
default.
Docs@Work supports the following:
- SMB 1.0 for Standalone Sentry 9.1.0 and lower.
- SMB 2.0 for Standalone Sentry 9.2.0 and higher.

Supported authentication to content repositories

Docs@Work supports the following authentication types from the client to the content repository:
• Basic: SharePoint, WebDAV, DFS
• NTLM: SharePoint, WebDAV
• Kerberos constrained delegation (KCD): SharePoint, WebDAV, CIFS

NOTE: CIFS is supported for KCD from Standalone Sentry 9.1.0 through the most recently released
version as supported by MobileIron.

• OAuth2: Box, Dropbox, Google Drive

• Federated Authentication: SharePoint
• Derived Credentials (Entrust PIV-D certificates, p12 certificates): SharePoint/ADFS

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Supported file types for viewing
TABLE 4. SUPPORTED FILE TYPES FOR VIEWING

File Type Supported Comments

.zip compressed files Yes Password-protected .zip files are also

supported. 
.key, .numbers, and .pages files are displayed
with a .zip extension in Docs@Work.
However, these files are not supported and
cannot be extracted.

Adobe Acrobat documents (.pdf) Yes

Apple Keynote presentation files (.key) Yes

Apple Numbers spreadsheet files Yes

(.numbers)

Apple Pages documents (.pages) Yes

Comma separated values files (.csv) Yes

Google document formats (docs, slides, Yes

sheets, and drawings)

Hangul Word Processor (.hwp) Yes

Image files (.png, .bmp, .jpg, .jpeg, .gif, .tiff, Yes

.ico)

Microsoft Excel documents (.xls, .xlsx, Yes Macros will be removed before the file is
.xltx, .xla, .xlt, .xlsm) rendered for viewing.

Microsoft PowerPoint documents (.ppt, Yes

.pptx, .pot, .potx, .pps, .ppsx)

Microsoft Word documents (.doc, .docx, Yes

.dot, .dotx)

MP3 audio files (.mp3) Yes

MPEG4 audio/video files (.mp4) Yes

Password-protected Microsoft Office Yes .doc, .ppt, and .xls password protected files are
documents supported on Docs@Work for iOS.

Plain text files (.txt, .asc) Yes

Quicktime video files (.mov) Yes

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 File Type Supported Comments

Rich Text Format files (.rtf) Yes

WAV files (.wav) Yes

Web files(.xml, .js) (.htm) Yes

XWAV files (.xwav) No

Some files that are not supported:

• executable files (for example, .exe, .msi, or .ipa files)
• archive files (for example, .rar, or .tar files)
• system files (for example, .dll, or .sys files)

Supported files types for editing

TABLE 5. SUPPORTED FILE TYPES FOR EDITING

File Type Supported Comments

Microsoft Word documents (.doc, Yes Password-protected Microsoft Office documents

.docx) cannot be edited.

Microsoft Excel documents (.xls, Yes Password-protected Microsoft Office documents

.xlsx) cannot be edited.

Microsoft PowerPoint documents Yes Password-protected Microsoft Office documents

(.ppt, .pptx) cannot be edited.

Plain text files (.txt) Yes

Web files (.xml) Yes

Google document formats (docs, Yes

slides, sheets, and drawings)

Any of the above document formats Yes

extracted from .zip files

Supported file types for annotating

The following files are supported for annotation:
• PDF

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Supported file types for document creation
• .txt
• .docx
• .pptx
• .xlsx

Supported encodings for ZIP files

• Unicode encodings: UTF-8, UTF-16BE / UTF-16LE, UTF-32BE / UTF-32LE
• Chinese encodings: ISO-2022-CN, BIG5, EUC-TW, GB18030, HZ-GB-23121
• Japanese encodings: ISO-2022-JP, SHIFT_JIS, EUC-JP
• Korean encodings: ISO-2022-KR, EUC-KR
• Cyrillic encodings: ISO-8859-5, KOI8-R, WINDOWS-1251, MACCYRILLIC, IBM866, IBM855
• Greek encodings: ISO-8859-7, WINDOWS-1253
• Hebrew encodings: ISO-8859-8, WINDOWS-1255
• WINDOWS-1252

Storage limits
Storage limits are configurable only in Content Security Service. The following are default storage limits in
Docs@Work:

My File 128 GB (iOS)

Offline 128 GB

Language support
Docs@Work is compatible in the following languages:
• Chinese (Simplifiled)
• Chinese (Traditional)
• Czech
• Dutch (Netherlands)
• English
• French (France)
• German (Germany)
• Italian (Italy)
• Japanese
• Korean
• Polish

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• Portuguese (Brazil)
• Romanian (Romania)
• Russian
• Slovak
• Spanish (Latin America)

Port requirements
See the MobileIron Installation Guide for information on required ports and firewall rules associated with license
activation, Standalone Sentry, and different content servers.

Resolved issues
This section describes the following resolved issues fixed in the current release of Docs@Work. For resolved
issues found in previous releases, see the "Resolved issues" sections in the release notes for those releases,
available in MobileIron Docs@Work for iOS Product Documentation.

l DWIC-7550: Previously, the Docs@Work app running on the latest iOS beta build would crash when
launched on iOS devices with Bionic chip. This issue has been fixed.

Documentation resources
MobileIron product documentation is available at https://help.mobileiron.com/s/mil-productdocumentation. If you
have a MobileIron Cloud deployment, the MobileIron Cloud Administrator Guide is also available from your instance
of MobileIron Cloud through the Help link in the user interface.

MobileIron Support credentials are required to access documentation in the Support Community.

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