DINESH KUMAR Email: dineshkumar.wpsa@gmail.

com
WMS Production Support Analyst Mobile: 408-512-0572
LinkedIn:linkedin.com/in/dinesh-kumar-bb0807256

SUMMARY:
 8+ Years of IT experience working with various SDLC methodologies-Agile, Scrum, Waterfall Model and
applied Agile Test Practices SCRUM in multiple sectors.
 Good understanding and working experience on supporting Warehouse management systems (Manhattan).
 Experience in creating and consuming Core API, Web API, Web Services, WCF Services.
 Good understanding and knowledge on how the WMS work on different blocks like Handling units,
Warehouse Tasks, Warehouse orders, The product master, waves, storage Bin sorting, transportation units.
 Experience on the basic process of digital orders move to warehouse till it get shipped to consumer and
experience in analyzing the orders if it stuck in any systems.
 Good knowledge on Manhattan config document, configured the put away, Locations, wave processing and
executed to the same to attain desired business results.
 Supporting WMS Manhattan applications and Experience in leading the offshore team.
 Experience in the end-to-end implementation of Manhattan WMS platform version in various warehouses.
 Involving in Go Live & Post Go live activities and provide hyper care support for the implemented warehouse.
 Developed modules using Angular, Node, Bootstrap, JavaScript, Ajax, jQuery, HTML5 and CSS3.
 Experience in using JavaScript, AngularJS enhancing client-side user experience and improve performance.
 Expertise in using inbuilt and Custom AngularJS directives and filters to add functionalities to the webpage.
 Experience in Angular 8 along with Bootstrap, CSS3 to create reusable components for RWD applications.
 Experienced in Server-side validations using Ajax in NodeJS and Client-side validations using Angular JS.
 Strong experience in developing applications using Core Java concepts like OOPS, Multithreading, Collections
Frameworks, Exception Handling, Data structures and JDBC.
 Experienced with XML related technologies such DTD/Schema, XML, XSLT (DOM, SAX), and XPATH.
 Developed core modules in large cross-platform applications using JAVA, J2EE, Spring Boot, Hibernate, JSP,
Servlets, EJB, JDBC, Web Services (SOAP, REST) and Micro Services.
 Experience in implementing J2EE design patterns such as MVC, Singleton, Factory, Adapter, Service Locator,
DAO, DTO, and Business Delegate in the development of N-Tier distributed Enterprise Applications.
 Strong experience in Spring Framework modules such as Spring MVC, IOC, AOP, JDBC, JTA, IO, Spring
Dashboard, Spring Boot, Spring Micro Services, Spring REST, Spring Eureka and Spring Netflix.
 Experienced in implementing Service Oriented Architecture and Web Services using SOAP, REST.
 Developed Microservices using Spring Boot and deploying Micro services into AWS cloud using Jenkins.
 Experienced in Middleware persistence frameworks like Hibernate/JPA Entities for mapping Java classes using
Hibernate Query Language (HQL), HSQL Named Queries, Criteria, and Projections.
 Experience in creating Docker images, Containers, push/pull and integrating with Spring Boot.
 Experience in database modeling, design and development of PL/SQL stored procedures, packages in
relational databases Oracle 11g/12c, MYSQL and MS SQL SERVER.
 Experience in working with NoSQL databases like MongoDB, Cassandra.
 Hands on experience in Amazon Web Services provisioning and good knowledge of AWS services like EC2, S3,
RDS and Cloud Watch.
 Monitoring and logging tools such as ELK Stack (Elastic search, Log stash, and Kabana).
 Experienced in using IDEs such as Sublime, ATOM, Brackets, Dreamweaver, IntelliJ, Visual Studio.
 Part of Scrum, Sprint review, Retrospection and Virtual Closure meetings as a part of Agile.
 Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Unit Testing, Test strategy, Test scenario,
Test metrics and Software Development Life Cycle (SDLC).
 Experience in unit testing using Karma, JUnit, Mockito, TestNG and integration testing and Apache Camel.
 Ambitious, have strong work ethic, have a strong willingness to learn.
SKILL SET:

Databases SQL, PL/SQL, Oracle, SQL Server, MySQL, MongoDB

Products Manhattan WMoS 2017, 2019m Manhattan Integration Framework, SAP, DOMS
IDEs/Development Tools Sublime, ATOM, Brackets, Dreamweaver, IntelliJ, Visual Studio Code
Web technologies JavaScript, TypeScript, AJAX, XML, CSS, HTML5, Bootstrap, Angular JS, Node JS
Web Services REST, SOAP, WSDL, WCF
Methodologies Agile, Scrum, Waterfall
Operating Systems Windows, Linux, Mac
Testing Tools/Technologies Jasmine, Unit Testing, Karma, Mockito
Programming Languages C, Objective-C, Swift, Core Java
Version Control GIT, CVS, SVN
Cloud Hosting AWS, Open Shift Container, Azure

PROFESSIONAL EXPERIENCE:

Client: Nike, Memphis OCT 2021 – Present

Role: WMS Production Support Analyst
Responsibilities:
 As a WMS Production Support analyst, communicated resources in both offshore and onsite in the shift and
work as a team to prioritize work and to handle escalations.
 Triage Nike WMS production incidents and work towards resolution.
 Familiar with Manhattan Frameworks (MIF /IFEE).
 Hands on experience with WMS Systems, MHE Systems, RF Technology in Apparel, footwear environment.
 Ability to understand and architect solutions for production support activities handling S1 and S2 calls and
resolving the critical production support issues.
 Understanding the design and code walkthrough on new applications/features.
 Writing the SQL queries to update them in production when users face any issues while performing their tasks
to complete.
 Worked on regression testing on various SDN releases on inbound, outbound (digital and non-digital orders),
TMS (Transportation Management system) integration, Shipping.
 Worked on on-call support whenever there is a critical issue
 Good understanding on Yard management and worked on yard management related issues like updated the
appointments in production by update queries whenever there is a need.
 Created multiple problem tickets and took it over to Manhattan team to fix the bugs asap.
 Worked in inbound flow related tickets, also did testing multiple times to find the root cause whenever we
have a critical issue.
 Good understanding on how ASN flow in WMS application from SAP
 Worked on communication related issues where messages got in failed in WM or WCS and find the issue and
involved related teams to fix the issue.
 Good experience in all the WMoS terminologies like LPN, OLPN, Manifest, wave, tote, sku, items, order,
WMS, WCS, pallet etc.
 Be part of problem management analysis where long-term fix for recurring issues reported for applications is
provided.
 Lead calls and manage communication for Major incidents involving multiple stake holders like sap team,
fusion team, inventory management team, wave planning team, shipping team etc.
 Worked with different teams to fix the issues related on orders stuck in different systems.
 Handling and resolving incidents based on priority and severity and monitoring the alerts for critical incidents.
Optimizing techniques in improving the performance of the applications.
  Writing the SQL queries based on the business requests to pull the data.
 Worked on end-to-end testing whenever there is an immediate need.
 Worked on all types of issues related to WMS like yard management, Inbound, Pallet put away, case put
away, Outbound, Wave management, MHE outbound routing, Picking, Tasks management (INT1, INT2, INT3,
INT 9, INT 10, INT 11, INT 51 etc...), Shipping, Inventory control, TMS/ Centiro Related issues.
Environment: WMS, SQL, Jenkins, Cafee, Snowflake, Snow, problem management, incident management, SAP, MIF,
putty, regression testing, TFS 2017, SQL Server 2012, IIS, .NET, new relic, big panda, sterling console, Aws.

Client: McKesson Corporation, Irving, TX Duration: July 2020 – Sept 2021

Role: WMS & Digital Support
Responsibilities:
• Implemented Agile methodologies, actively involved in technical meetings, requirement gathering, analysis,
planning, effort estimation, coding, development and testing.
• As a Production Support analyst, communicated resources in both offshore and onsite in the shift and work as
a team to prioritize work and to handle escalations.
• Created a new dashboard on rescheduling orders using Angular 4.
• Triage mckesson.com production incidents and work towards resolution.
• Helped the team with root cause and data Analysis, issue simulation and proposed solutions for various issues
faced
• Ability to understand and architect solutions for production support activities handling S1 and S2 calls and
resolving the critical production support issues.
• Understand the design and code walkthrough on new applications/features.
• Be part of problem management analysis where long-term fix for recurring issues reported for applications is
provided.
• Lead calls and manage communication for Major incidents involving multiple stake holders like sap team,
fusion team, inventory management team, wave planning team, shipping team etc.
• Worked with WMS team to fix the issues related on orders stuck in different systems.
• Handling and resolving incidents based on priority and severity and monitoring the alerts for critical incidents.
Optimizing techniques in improving the performance of the applications.
• Release and transition support participate in 24/7 On-call production support and crisis calls during outages.
• Participate in knowledge sharing sessions with located globally.
• Writing the SQL queries based on the business requests to pull the data.
Environment: Html5, Css3, Typescript, Angular 4, Git, Splunk, WMS, visual Studio 2015, Visual Source Code, TFS
2017, SQL Server 2012, IIS, C#, .NET, new relic, big panda, SQL, sterling console, Aws.

Client : Verizon, Ashburn, VA Duration: May 2018 –June-2020

Role : Sr. Java Full Stack Developer
Description: Verizon is an American telecommunications company which offers wireless products and services. It is a
wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 154 million subscribers.
Working in the project “SDPM”. SDPM mission is to develop, implement and maintaining the application to store and
track the data of customer records, feedbacks and tickets raised by the customers around the country in Verizon portals.
Responsibilities:
• Involved in the analysis, design, and development phases of the Software Development Life Cycle (SDLC) using
Agile (SCRUM) development methodology and Test-Driven Development process to deliver regular updates to
business team and project managers.
• Developed UI pagesusingHTML5, TypeScript, Angular 8, Bootstrap, CSS3, jQuery, AJAX and NodeJS.
• Build the reusable service components with Angular 8, Bootstrap and JSX to use across modules.
• Implemented jQuery to develop the widgets and to perform the client-side validations.
• Used Core Java and advanced java 8 features like Lambda expressions for array operations, Streams, Method
reference, Collections, Multi-Threading etc. Enhanced concurrency methods etc.
 • Used Annotations for Dependency Injection and Spring Boot for Micro services.
• Implemented functionalities using Spring IO / Spring Boot with Hibernate ORM
• Used Spring Framework AOP Module to implement logging in the application to know the application status.
• Developed Application to access JSON and XML from Restful web service.
• Used Micro Services architecture with Spring Boot services interacting through REST.
• Deployed Spring Boot based Micro Services into Docker containers using Amazon EC2 container services and
implemented Spring REST to create REST endpoints and integrated Swagger to get dynamic documentation.
• Upgraded Spring Rest Controllers and Services classes to support migration to Spring framework.
• Involved in onboarding new applications to consume RESTAPI from APIGEE gateway platform.
• Used HQL, Named Parameters, Queries and Interfaces such as Expression, Query and Criteria for
implementation of Hibernate template and used Hibernate Cache.
• Involved in design and implementation of AWS EC2, S3, RDS and other AWS infrastructures.
• Used AWS Cloud watch in alerting, maintaining, and monitoring of production and servers.
• Experience with building Docker Images and running them on Docker container.
• Configured and administered Jenkins for CI/CD into Tomcat Application Server deployed in AWS Instance.
• Worked with testing frameworks such as Junit, Mockito and Performed GUI, Functional and Regression testing
by automated using Selenium and Jenkins.
• Familiar with Cucumber, Selenium Web Driver, Selenium commands and X-path and developed grunt tasks to
run the unit tests on Jenkins.
• Used JIRA to assign, track, report and audit the issues in the application by sprint process.
• Used IntelliJ for development and debugging the application and Used GIT for version control.
• Experience in performance tuning with Oracle database. Designed and developed file upload and file download
features with Oracle BLOB and CLOB.
• Wrote SQL Queries, Stored Procedures, Triggers, Views, and enhanced performance with explain plans.
Environment: Core Java, Java 8/J2EE, Angular 8, TypeScript, Spring Boot, Spring Security, Eureka, Hibernate 4.x,
Microservices, REST, Docker, AWS IAM, JIRA, Git, Maven, Selenium, Jenkins, Mockito, Appium, Oracle 12c.

Client : Frontier Communications - Richardson, TX, US Duration: Jan 2017 to April 2018
Role : Java Full Stack Developer
Description : Frontier Communications Corporation is a telephone company in the United States, mainly serving
rural areas and smaller communities. Frontier is the sixth largest local exchange carrier and the fifth largest provider
of digital subscriber line (based on coverage area) in the United States. In addition to local and long-distance
telephone service, Frontier offers broadband Internet, digital television service, and computer technical support to
residential and business customers.
Responsibilities:
 Involved in Daily Scrum meetings, Sprint planning and estimation of the tasks for the user stories and
implements Test Driven Development (TDD) methodology.
 Developed Customer GUI using HTML, CSS, LESS, JSON, AJAX, jQuery and Backbone JS to simplify the
complexities of the application and to create single page application.
 Backbone JS communicates via events and helps to develop fast application and easily maintainable code.
 Backbone JS used for creating single page application using a RESTful JSON interface service.
 Used Ember JS to create reusable and maintainable JavaScript web applications and Ember JS views are created
by using handlebar template.
 Implementing the Backbone JS and Spring MVC framework for data access.
 Developed SOA (Service Oriented Architecture), implementing Restful web services based on (JAX-RS) using
frameworks Jersey, Spring REST.
 Gathered and clarified requirements with business analyst to feed into high-level customization design,
development and installation phases.
 Developed application using Frameworks Spring MVC, Spring IOC, Spring AOP and Hibernate
 Used Spring AOP for cross cutting concerns and Spring IOC for loosely coupled code.
 Implemented using Spring MVC components such as Dispatcher Servlets, Controllers, Model and View Objects,
View Resolver.
  Integrated Spring MVC with Hibernate for data access from Oracle Database.
 Developed RESTful services that are reusable and interoperable, based on Spring RESTful Services using Jersey.
 Exposed Stateless session beans as RESTful web services using JAX-RS and Rest API calls and data binding is
done by using Backbone JS.
 Extensively used Hibernate mappings, HQL, Query, Criteria, Lazy loading Transactions and Locking.
 Extensively used hibernate named queries, criteria queries, Hibernate Query Language (HQL) and Optimistic
Locking and Caching to process the data from the database.
 Involved in deploying and testing the application in IBM WebSphere Liberty server.
 Implemented the database connectivity using JDBC with Oracle database as backend.
 Involved in the Database design like creating tables with constraints and writing SQL queries, Views and
functions on Oracle database using TOAD.
 Extensively used Selenium IDE to record, playback and debug individual test cases, using Selenium WebDriver
provided more flexibility in automating test cases.
 Developed unit and integration test cases using JUnit, and Mockito.
 Used SVN as version control software and Used Ant for building and deploying the Web applications in the
Web logic application server.
 Used JIRA tool for tracking stories progress and followed agile methodology.
Environment: Java 1.8, Spring MVC, Hibernate, HTML5, BackboneJS, SVN, Apache Camel, Mockito, JUnit, Web
Services, Web Logic, Eclipse, Ant.

Client : American Express, Phoenix, AZ. (offshore Hyd, IND) Duration: April 2013 – June 2015
Role : Sr Java/J2EE Developer
Description : Map’s component is responsible for providing the small merchants accepting American Express the
promotions and publicity. This application uses Google Maps API, using their location, provides customer’s list of
merchants who accepts American Express and provides to the customers to know where he could get money saving
benefit. Application also has a login experience, where a customer can save the merchant to his saved places. It also
has the merchant details like share, direction, Website URL, Phone Number, Help, Trip Advisor and other Social
Networking URL’s.
Responsibilities:
 Created custom directives and filters using AngularJS built-in $http service through dependency injection.
 Created views and to hook up models to the DOM, Used AngularJS and synchronized data as SPA.
 Performed DOM manipulations using Java Script for loading and manipulating dynamic content on webpages.
 For data binding and reusability of HTML pages, Worked with some of the AngularJS directives.
 Developed business components using core java concepts like Inheritance, Polymorphism, Collections,
Serialization, Multithreading, etc.
 Used JMS (Java Messaging Service) API to mail notifications upon the success or failure when the backend
processes are completed and to send mail notifications regarding any system related problems.
 Implemented Internationalization using Spring MVC Interceptors and spring core modules.
 Used Spring validation framework to implement the server-side validations.
 Developed Service Oriented Architecture (SOA) implementing SOAP services using WSDL, JAX-WS.
 Did load testing of SOAP Web Services using SOAP UI and Apache JMeter tools.
 Developed POJO objects and used Hibernate as the Object-Relational Mapping tool to access the persistent
data from SQL Server.
 Configured JBOSS Application server and used Oracle database with HibernateORM framework and used the
functionalities of Hibernate’s second level EHCache.
 Worked onOracle11gand get the data from the database to validate the users.
 Hands-on writing Stored Procedures, functions, triggers, DDL, DML SQL queries.
 National level complex problem-solving competition, using JAVA, Data Structures, and Algorithms.
 Involved in generating JAXB classes from schema files.
 Developed Test classes using JUnit and Easy Mock and test coverage using EMMA plug-in.
 SVN was used for version control systems and source code management.
Environment: AngularJS, Java, J2EE, Spring core, JMeter, Spring MVC, Hibernate, SVN, SOAP, Oracle11g, JBOSS
jQuery, HTML5, Splunk, Junit, Easy Mock, EMMA.

Client : Byte Alpha - Hyderabad, IN Duration: Mar 2012 – Feb 2013

Role : Java/UI Developer
Description : This project involves developing a J2EE based framework to support dynamic report creation from
various distributed databases. The framework supports dynamic PDF report generation using   iText, an open source
PDF generation library. The framework facilitates new report formats and databases by using xml configuration files.
Responsibilities:
 Developed dynamic web pages using HTML, CSS, JSP, JavaScript, jQuery for designing the UI for building up a
Monolithic application.
 Implemented business process, database retrievals, access information and User Interface using Java, Struts.
 Form classes of Struts Framework to write the routing logic and to call different services.
 Created tile definitions, Struts-config files, validation files and resource bundles for all modules using Struts.
 Implemented Struts Dispatch Action class and form bean classes using struts framework.
 Client-server validations were handled using Struts Validator Framework’s validate plug-in.
 Performed unit testing using JUNIT framework and used Struts Test Cases for testing Action Classes.
 Created Responsive Layouts for multiple devices and platforms using foundation framework.
 Created Managed Beans for handling pages and include logic for processing of the data on the page.
 Used Hibernate as Object Relational Mapping tool to achieve an object to database table persistency.
 Configured WebSphere resources like JDBC providers, JDBC data sources, connection pooling and SSL.
 Created SQL queries, PL/SQL Stored Procedures, Functions for the Database layer by studying the required
business objects and validating them with Stored Procedures using DB2 and Promoting DML scripts to DB2.
 Used Log4j framework to log and track application and Used Rational Clear Case for Version Control.
Environment: HTML, CSS, JavaScript, jQuery, Java, JSP, Struts, Hibernate, JSF, UNIX, SOAP, XML, IBM WebSphere
6.1, Rational Clear Case, Log 4j, IBM DB2.

Education Details

Master of Science in Computers, August 2016, USA (GPA: 3.69/4.0).

Master of Computer Applications from Acharya Nagarjuna University, India in July 2011.
Bachelors in computer science from Acharya Nagarjuna University, India in June 2008.