Bhargavi

Summary:
 Certified Scrum Master (CSM) and Business Analyst with over 8+ years of experience in all the phases of
Software Development Life Cycle (SDLC) – requirements gathering, analysis, design, implementation,
testing, deployment and maintenance.
 Over 5 years of agile as scrum master for major project initiatives spread across new product launches and
platform re-architectures
 Excellent Experience in business analysis / customer / product / system requirement documents & Strong
knowledge of all the phases of SDLC (Software Development Life Cycle) such as V-Model (Waterfall
Methodology) and Agile Methodology
 Identified GAPs in process flow and documented the changes required
 Vast experience of holding the sessions of JAD (Joint Application Development), JRP (Joint Requirement
Planning) and GAP analysis
 Facilitated major scrum events (Daily Scrum, Planning, Review and Retrospection) with multiple clients
 Built the infrastructure requirements as part of pre assessments for Scrum cycle start and ensured all
infrastructure requirements were built to Backlog stories
 Extensive experience in conducting SWOT analysis, modelling business process, Risk Identification, Risk
Assessment, Risks Analysis, and Risk management.
 Assist Product Owner in building Business value-based prioritized stories in backlog refinement, user story
writing workshop, translating Business and IT roadmap to epic and features, user story mapping and
acceptance criteria.
 Coaching and training teams on best agile practices and helping them in their journey from ‘doing agile to
being agile’.
 Improving teams’ productivity by 22% using value delivering optimizing techniques.
 Encouraging teams to develop empirically and focus more on fact Based, observation based and result
based process to improve the value delivery.
 Enhancing collaboration with cross functional teams by identifying the bottlenecks and implementing
various action items to mitigate the impediments proactively.
 Executing various forms of leadership during the different stages of team evolution (Forming Storming,
and Performing) with Lean-Agile Mindset
 Successful in left-shifting (Built-in Quality practices) the testing, security, and compliance activities using
several agile techniques.
 Highly motivated with agility, servant-leader, team transformer, self-starter, adapt to the environment,
quick-learner, clear communication with strong interpersonal skills.
 Coached the Facilitation of dependencies, Risks, and Blockers between other Scrum teams (Scrum of
Scrums) (ART) (s).
 Demonstrated experience working on multiple priorities and/or projects simultaneously without impact to
quality of work.
 Facilitating team break-out sessions during PI Planning session in agile by actively collaborating with other
teams on the ART.

Education:
MBA (VIT UNIVERSITY - 2012-14)
BTECH - ECE (JNTU ANANTAPUR- 2007-11)

Technical Skills:
Agile frameworks (Scrum, Kanban, SAFe), DevOps ,Communication, Issue & Risk Management, Mentoring, Off-
shore Coordination, Requirements gathering ,data Modelling ATDD, TDD, BDD, Team Leadership, Training,
Servant Leadership, Meeting facilitation
Tools: Jira / Confluence, SharePoint, XP, ALM
Certifications:
 Certified Scrum Master from Certified by ScrumAlliance.org.

Professional Experience:
Walmart, Bentonville, AR Oct 2021 - Present
Scrum Master

Responsibilities:
 Organize and facilitate Scrum activities such as Quarterly Planning, Sprint Planning, Sprint Reviews, and
Sprint Retrospectives.
 Maintaining the product backlog and handling changes to the product backlog as well as changes to the
executing sprint by communicating and working directly with the Product Owner.
 Facilitates customer meetings and PI Planning to gather and document requirements and investigate
viable solutions.
 Collaboration with the team to satisfy business requirements, prototypes, and workflow analysis.
 Collaborated with multiple teams in Sprint Planning sessions – Portfolio, Risk and Product to prioritize use
cases/ features for release.
 Reviewed the User stories in JIRA and updated them based on the JAD updates.
 Tracked the work burn down chart Vs % completed user stories to report on the progress to senior
management.
 Reviewed the infrastructure requirements as part of pre assessments for Scrum cycle start and ensured all
infrastructure requirements were built to Backlog stories.
 Actively working to support all types of release-based tasks, especially scheduling daily bug resolution
discussion meetings after the pilot of major system releases.
 Execution of the project. Facilitated daily and weekly events between the Customer and Technology
teams to track and
 Improve customer satisfaction conducted business requirements meetings with the business sponsors,
end-users and business
 Analysts to gather end-user requirements. Identified and gathered defects, issues, enhancements related
to projects and initiated appropriate
 Change Management tasks and work towards finding a resolution. Build positive working relationship
between stakeholders and project managers. 
 Maintain accurate source of project records for project approvals. 
 Maintain and establish data quality, completeness, and monthly metrics for leadership review. 
 Co-ordinate multiple project review meetings across different project milestones. 
 Enable process standards and best practices for effective project execution. 
 Articulate business user needs to software development teams - user stories. 
 Conduct Daily Stand up, Sprint review and Sprint retrospective meetings.  
 Manage timely communication between various internal and external stakeholders. 
 Help team inspect and adapt process. 
 Communicate timely functional /technical/managerial feedback to Development team. 
 Prepare development status reports and timely communication to various account stakeholders. 
 Proactive identification & escalation of risks to stakeholders. 
 Stakeholder appreciated for managing and contributing to project from different angles

Verizon, Atlanta, GA July 2019 – Sep 2021

Scrum Master

Responsibilities:
• Facilitated sprint planning, daily standup, sprint review, retrospective meetings and releaseplanning, agile
estimation (story points) to track progress, eliminate project impediments and setting strategies
• Facilitated and coordinated sprint planning meetings and release management activities for production
deployments
• Closely tracked iteration progress reporting velocity and managing capacity
• On boarded and coached four new Scrum Master stake over three other development teams
• Interacted with business stakeholders during the initiation, design, execution and release phases of the
business projects, understanding product roadmap, monitoring customer expectations, project
performance and key deliverables
• Improved workflows and processes to enable transparency and organization of work across teams
• Provide up-to-date, accurate, meaningful reports of overall program status to senior management
• Tracked project/program progress, identified and escalated issues and resources to provide solutions to
ensure that program tasks are completed according to established timelines
• Agile Coaching – IT Teams to support change and empower team members; product owners in a
supporting role for backlog and story prioritization; team members through sprint planning, stand up
meetings, retrospective, backlog grooming, point allocation, teambuilding
• Developed and implemented repeatable processes related to production and fostered an environment of
continuous improvement
• Made working partnerships with business/cross functional stakeholders to create enterprise culture of
trust and transparency that are essential for agile development/project management
• Formed skilled development teams, empowering them and ensuring that they a re self-organized to
resolve minor issues/ impediments
• Coordinated with Product Owner to prioritize requirements/ product backlog based on Business Value and
velocity of the team
• Created metrics such as “Burn-down” and “Velocity charts” for each sprint and tuning/adapting the
subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines Track and
communicate team velocity and sprint /release progress
• Coordinated Scrum of Scrums for four teams to identify stories at risk, blockers and conduct risk
mitigation meetings to resolve risks and dependencies
• Created various reports (summary reports, pie charts, dashboards) and setup report folders to
authenticate users based on their profiles
• Coached stakeholders from Senior Management, Agile team members, external partners, distributed
around the globe in multiple aspects of adopting, applying, and understanding Large Scale Scrum (Less
framework) and successfully implemented the idea of it.

CSX, Jacksonville, FL August 2017 - June 2019

Scrum Master

Responsibilities:
 Built project scope goals and deliverables by helping translate product backlog into user stories and
tangible deliverables.
 Prioritizing the features desired by the product owner considering resources availability, determining
impacts/interfaces, and negotiating with stakeholders.
 Translating high-level requirements into milestones and breaking them down into work items based on
use cases or user stories for the development team and maintaining the status of work items,
storyboarding sprint-wise in JIRA.
 Performed Sprint and Release Retrospectives and created process improvements documents.
 Coached individuals and teams to deliver successful projects focusing on the customer experience. Served
as a Scrum Master and conducted backlog grooming, Daily stand ups, sprint planning, sprint reviews and
retrospective meetings
 Reported and tracked the status of the work items via burn down charts and worked with the release
manager for production deployments.
 Communicated organizational impediments to leadership, clears impediments for the team. Embraced the
concept of continuous learning and instills the same in the team.
 Showcased a wide variety of strengths and capabilities, and adherence to core Agile values and principles
and experience as a practicing Scrum Master on a team and Agile coach to other team members.
 Creating and maintaining risk and issue logs, as well as collaborating with appropriate stakeholders to
develop mitigation and corrective action plans for the team, product owner, and executive management.
 Measure and increase team productivity by fostering team unity and ensuring effective communication
between diverse development teams.
 Facilitates customer meetings and PI Planning to gather and document requirements and investigate
viable solutions.
 Communicating and working directly with the Product Owner to consistently maintain the product backlog
and handle changes both to the product backlog as well as changes to the executing sprint.
 Facilitating daily Scrum activities such as: Stand Ups, updates to burn down spreadsheets and charts,
backlog reviews, as well as impromptu meetings as needed.

Cyber India Technologies, India June 2015 – April 2017

Sr. Business Analyst/ Scrum Master
Responsibilities:
 Established team level cadence and drove team level ceremonies (Sprint Planning meeting, Daily scrum
meeting, Sprint retrospective meeting, Sprint review meeting and backlog refinement meeting).
 Scrum Master for multiple agile teams.
 Work with business teams to shape business requirements and provide ongoing communication through
project execution.
 Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely
and complete, supporting development, testing, and user acceptance activities.
 Develop project/program plans to realize the requirements, while leading, managing, tracking, and
communicating the execution of the plans and ensure that projects are completed on time and within
budget.
 Acted as an effective liaison between the technical team and the business team to ensure smooth flow of
communication existed for the project
 Framed a detailed agenda for JAD and facilitated JAD sessions between the various teams involved in the
development of the application
 Performed in depth GAP analysis on the requirements, identified the gaps, and documented the GAP
analysis reports.
 Delivered all key documentation for the above including Business Case, BRD, FRD, Use cases, Business
Rules, Process flows
 Provided testing support to the testing team. Actively participated in overnight app releases, running test
cases, revivifying defects and bugs and properly communicating to the required
 Serve as a key technology partner working closely with Business, Development and QA throughout all the
phases of the project life cycle until go live and implementation
 Managed the product feature backlog for the end to end implementation - worked with HR business
partners and SMEs to contribute to and effectively implement key asks into the release.

Tudor Management, India Jan 2014 – Apr 2015 

Business Analyst

Responsibilities:
 Worked closely with Product Owners, coordinating product backlog grooming and story estimation
 Managed all phases of full life-cycle implementation projects, including initiation, planning, design,
development, testing, user acceptance and deployment
 Determined the team capacity (velocity) from historical data. Created Work Break down structure (user
stories) and corresponding activities (tasks)
 Implemented and managed projects through Agile Scrum methodology of SDLC, covering entire supply
chain from concept to production, including coaching and mentoring of the whole team
 Performed requirements gathering and analysis from the business users of the system and SME's while
adhering to SDLC Software Development Life Cycle industry best practices. Used the Agile-scrum
methodology for software development.
 Gathered and documented business BRD, FRD from both formal and informal sessions and validated the
needs of the business stakeholders.
 Understood the business requirements and mapped them into functional and technical requirements.
 Performed Gap Analysis and Impact Analysis to identify the deficiencies of the current system and to
identify the requirements for the proposed system.