Bhavya Garg Product Manager Professional Summary

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Bhavya Garg has over 9 years of experience in product management and has expertise in areas such as marketing research, user experience, collaboration, agile development, analytics and customer service.

Bhavya Garg has expertise in areas such as project management, marketing research, user experience, collaboration, DevOps, agile development, product launches, cloud migration, analytics and customer service.

At Auriga Polymers, Bhavya Garg collaborated with IT and logistics teams, developers and engineers for planning, developing and marketing automation tools. Bhavya organized daily standups and planned sprints and worked closely with leadership team and customers to understand needs.

BHAVYA GARG

Product Manager
Email: [email protected] Mobile: 917-238-6962
linkedin.com/in/bhavya-garg-a34995a0
PROFESSIONAL SUMMARY:
Product Manager with 9+ years of experience in leading cross-functional teams to build product strategy and marketing
from the beginning to end. Deeply analytical and attention to details in User experience and sales strategy to drive
product vision.
 Strong experience in all phases of Agile and Waterfall methodologies. Extensive experience in gathering
requirements, mentoring team members, developing test cases for functional, performance, User
Acceptance, unit, integration, load, and web-based testing.
 Drives business growth via conceptual thinking and strategic planning, with highly developed analytical and
proactive approaches to identifying and solving complex architecture and operating environment problems
—reducing resource waste and improving efficiency.
 Experience in various domains and tools such as Retail & Customer Merchandising, eCommerce (B2B &
B2C), Manufacturing, Machine Learning, Artificial Intelligence, Digital Analytics, UI/UX Marketing, Business
Intelligence, and Data Visualization tools.
 Adaptable, strong self-starter—thriving in leadership of team dynamics, with excellent training and
collaborative abilities; and quickly adjusts to changes in product requirements, project parameters, and
organizational objectives.
 Practiced at filtering information to find and highlight vital metrics and revelatory findings. Keen support
business growth by leveraging intelligence assets to predict and reveal optimal business strategies.
 Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
 Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines.
 Enthusiastic team player ready to contribute to company success
 Expertise in Market Analysis, Business Process Optimization, System Integration, developing and managing
Product Vision/Strategy, managing execution and delivery, Metrics, Reporting.
 Expert in Requirement Gathering, Project Documentation, leading meeting, Conducting & facilitating JAD
sessions, requirement workshops, brainstorming, surveys, A/B Testing, Usability Test, Sprint Planning
meeting, Sprint review meeting and daily Scrum meeting.
 Excellence in working with Marketing, Operations, BI & Analytics team to identify issues and patterns for
effective Business Rules and Processes.
 Sound understanding of writing test cases and preparing User Acceptance Testing (UAT).
 Expert in online marketing strategies, offers, social media, promotions, and campaign practices.
 Expert in Web design Mockups, Wireframes, customer experience related Information Architecture and
utilizing Predictive Analytics and Modeling.
 Experience with various RDBMS and reporting tools such as MS SQL Server, MySQL Excel Pivot
Table/VLOOKUP, Tableau, MS Power BI, Google Data Studio
 Good understanding of various programming languages such as Python, HTML, XML and CSS.
 Experience in migration projects to meet various users’ needs.
 Experience in preparing market research, usability testing tasks and screeners.
CORE COMPETENCY:
Project Management Marketing Research User Experience
Collaboration DevOps Agile Development
Product Launc Cloud Migration Analytics
Customer Service Employee Onboarding Product Development
Market Requirements Problem Solving Skills Privacy and Compliance
Product Roadmap Scrum/Kanban Technical Specifications
Digital marketing Prioritizing UX/UI Design
TECHNICAL SKILLS:
Programming Languages: Python, JavaScript, SQL, HTML, CSS
Product Management Tools: JIRA, Asana, Confluence, Notion, MS Office, Teams, Slack, One Note
BI Tooling: Tableau, Power BI, Excel, KPI, ROI, OKRs
Agile Frameworks: Scrum, Kanban, SAFe

PROFESSIONAL EXPERIENCE:
Auriga Polymers, San Francisco, CA August 2020 – Present
Technical Product Manager
 Collaborating with IT and logistics teams, developers, engineers for planning, developing, and marketing
automation tools.
 Organize daily standups and plan sprints.
 Worked closely with Leadership Team & customers to understand needs and define Road map that aligns
with companies Vision and strategy.
 Maintained product backlog and collaborate with Business Analysts to support cross-product development
sessions to ensure feature level stories are prioritized to reflect customer and business priorities.
 Involved in gathering business requirements by conducting a series of meetings and brain storming sessions
with the business users.
 Influences product development via innovating and submitting ideas and enhancement suggestions; and
participates in project planning and provides support to the project manager in developing and maintaining
project artifacts, including tasks, timeline, milestones for the project.
 Developed a deep understanding of the business objectives of internal and external stakeholders;
evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.
 Monitoring the key performance indicators for product effectiveness.
 Identified trends in sales and logistical data using descriptive analytics in SQL and Python.
 Using CRM and creating portfolios for marketing by using marketing analytics and sentiment analysis.
 Building an automation tool in Python to streamline financial reporting and reduce man hours by 97%.
 Using NLP Techniques in R and Text Analytics to do market research and analysis.
 Mitigate technical risks and work with data pipelines and automated systems.
 Responsible for running product meetings with weekly reviews and providing feedback.
 Creating product requirement documents and managing a business development team.
 Worked with Clients & developers to find the data sets required to build interactive reports & dashboards,
reports scheduling using Tableau .

GoPetie, San Francisco, CA May 2020 – Sept 2020


Product Analyst
 Developed marketing personas and campaigns in CRM using NLP techniques for analysis in R on survey data
of municipal corporations for which we won a business proposal competition held across multiple business
schools.
 Research & identify needs that new or improved products can satisfy by analyzing and compare competitors’
products as well as meet with customers to discuss their requirements.
 Worked with marketing and sales colleagues to create effective plans and methods to reach new customers.
Collaborate with an in-house QA team of test engineers to integrate automated and parallelized testing into
the automated deployment process/pipeline.
 Deliver awe-inspiring product demos to Stake holders & Customers, provide insightful technical answers and
structure creative solutions & Provide user trainings to customers using a survey based marketing approach
via Sentimental analysis
 Collaborated with business analysts, board members and county officials to make business decisions and to
market the NEXT license, a product to license pets.
 Captured Go Petie’s Ecommerce market share through innovative strategies and statistical Analysis
 Responsible for market research and evaluating forecasts performance.
 Monitoring performance and research market trends
 Worked on Data Privacy in terms of collecting and maintaining the data.

Hult Business School, San Francisco, CA Jan 2020 – Oct 2020


VP Product Management club
 Planned and marketed different college events and prioritized student requirements.
 Market research for Nintendo for a new game launch using Text Analytics
 Involved in the Database design and application development to support the creation and management of
online business units for business users and customers usage.
 Redefined many attributes and relationships in the reverse engineered model and cleansed unwanted
tables/columns as part of data analysis responsibilities.
 Involved in gathering business requirements by conducting a series of meetings and brain storming sessions
with the business users.
 Solving internal conflicts between team members and solved student needs and problems

Infosys Limited |Bangalore, India Feb 2015 – Aug 2019


Senior Software Engineer
 Improved the distribution and assignment of workload between team members based on their bandwidth
and skillset by creating a process that would breakdown and bucketize a project into subset work
modules, resulting in increasing the efficiency of teammates by 90% and meeting project deadlines. This
led to $1 Million dollar of project savings to the client.
 Participated in PI discussions and sprint planning’s to determine requirements for new Epics, Features, User
Stories, functional and non-functional requirements, acceptance criteria, and test plans.
 Worked with Cross Teams & Third-party Vendors in addressing challenging client expectations during
platform conversion & Data center Migration.
 Facilitated and conducted regular meetings with Product Management, Information Technology and
Business Partners, ensuring understanding, clarification, and requirements implementation in the
development environment.
 Maintained multiple prioritized backlogs of new product capabilities, enhancements to existing features,
and defects in need of immediate resolution.
 Led the module and managing team of 8, interacting with clients directly for requirement analysis and
weekly status

Teleperformance, India Aug 2014 – Feb 2015


Product Analyst
 Handled high touch escalations client cases related to Microsoft products such as Windows and Office
providing quick solutions.
 Improved efficiency for complex problems generating client and managerial appreciation.
 Developed Monthly & Annual Sales Dashboard Reports that helps our internal stake holders to take
product level decisions.
 Received Appreciation from VP of product line for Automating weekly and Monthly sales reports.

Pratham Softwares |India May 2013 – Jul 2014


Product BI Developer
 Monitored ETL tools for retail products and learned about business intelligence.
 Created an online mobile shop as a part of training project and analyzed the market trends
 Developed Monthly & Annual Sales Dashboard Reports that helps our internal stake holders to take product
level decisions
 Created Monitoring Dashboard that helps internal operations team to support issues of Vendors, Sub-
Vendors &manufacturers.

EDUCATION:
 Master of Science - Business Analytics (MSBA) Hult International Business School, SF, CA - August 2020
 Bachelor’s in technology in Computer Science, Rajasthan Technical University, India - July 2014
PERSONAL ACHIEVEMENTS:
 Most Influential student Award (2020), Hult Business School
 Peer Recognition Award, Hult Business School
 VP of Public Relations in Product Management Club | VP of Events for Strength Training Club, Hult Business
School
 Most Active Student Dean’s Award - RTU

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